Xtreme Auto Sales

4.6
Overall Rating

Customer Service: 4.6 Buying Process: 4.9 Quality Of Repair: 4.6 Overall Facilities: 4.8


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Couldn't be happier with my purchase

5
Kyle on 09/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I called Xtreme Auto when i saw they had a 05 wrx wagon on the lot which happened to be the exact car i had been looking for. Filled out their credit app, faxed over some paperwork and a couple days later made the trip down to Spencerport. I travelled over 50 miles to get the car, and John had everything ready for me when i got there. Was literally in and out in under 20 mins with my subie. Awesome service. Great selection of cars which all seemed to be in real nice condition. Not a 'shady used car dealership' at all. Will be referring friends. Thanks John.


BMW M3

5
razkole on 09/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought a M3 from here about a year ago. Was really happy with my experience. The owner waited for me to come in from out of town, was really helpful and the car was as described! Useful when coming out of town!


Awesome

5
Rick Cary on 06/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome experience, no hassle, no fuss worked at our speed and very uderstanding when we needed Extra time for finances. Followed up to see how we liked the car. I will definitely be back and spread the word about the dealer.


Not the greatest experience

2
Dissatisfied Customer on 02/23/2016

Customer Service: 2.0

I made an appointment and was very clear that I wanted to test drive a specific car. John said it was okay and I made an appointment for the next day. However, when I took the 20-30 minute drive out there, I was told I couldn't test drive without being pre-approved. Which would be a process that took a hard inquiry into my credit. I wish that I was told this beforehand. I could only sit in the car, which didn't give me a good feel of the quality at all.


Never have been so impressed

5
Braden on 09/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I searched everywhere for a 2004 WRX. I happened to find one at Xtreme Auto. I had no credit, no co-signer, and a need for a car. I went to Xtreme Auto and was greeted by John. I test drove the car, and it was absolutely perfect. I had gone to many used car dealerships and ran into many sketchy car salesmen. John is the most genuine salesman I have ever met. Service there was excellent. He worked with the banks and was able to get me approved. I couldn't be happier with my car, and the process of buying the car couldn't have gone smoother. I would most definitely recommend Xtreme Auto to my friends and family, and I already have done so.


Excellent Car, Great Price, Best Staff!! A++++

5
Chuck from Rochester on 07/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

These guys are the best! If your looking for a Quality Used Car at a fair price.... you don't need to look any further than Xtreme Auto Sales in Spencerport! They are a First Class Dealer, and WILL take care of you before, during, and after the sale. I will send everyone that I know, who is in the market for a used car, to Xtreme Auto. I cant thank John and Joe enough for everything. A+++++ You guys are the best at what you do!!!


A Great Experience from Start to Finish - A++++

5
Chuck M. from Gates on 07/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John and Joe took me through the car buying experience from beginning to end. It was great that these guys understood that car shopping and buying can be frustrating and cumbersome. However, they sold me an excellent Trailblazer, at a great price, and kept their promise when something very minor needed repair. They even went above and beyond to take care of an item that they did not have to take care of. Above and beyond is a great way to describe Xtreme Auto Sales. I have recommended them to 2 people already and will send more their way every time I know of anyone who is looking for a Quality Used Vehicle at a Great Price, and need to deal with an Excellent Staff. Thank you guys for taking such good care of me. A+++++


2008 Subaru WRX

5
Chucky Ferera on 06/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

this was my first time buying a car, and it couldn't have went any better! John (the owner) was mad cool. The best part about it. Is that he would keep me updated on everything either over text or call. No time was wasted. I looked at the car on a tuesday ( noticed a few things that I wanted changed) he had them fixed Wednesday. And I bought the car on Thursday. Very good guy. Already told 4 of my friends that are looking for a car. To keep and eye on this place


A++ Experience

5
aawerth on 11/06/2014

Customer Service: 5.0 Buying Process: 5.0

I went to Xtreme Auto on a recommendation from a friend. I was a bit apprehensive because of the stereotypes associated with buying used from a smaller dealer like this. I was wrong. I would consider the experience working with a small dealer a positive learning experience. The experience was not pushy, It was a full consultation where listening to my needs was central to the process. I presented my requirements to the owner (John) and the car selection and subsequent purchase was a collaboration. He was super helpful in recommending vehicles based on the expectations I articulated. I was happy when he found something that matched what I was looking for, and the experience was completed with a seamless purchasing and licensing process that just required a few signatures and we were out the door. This is not a "Used Car Dealership" it is a Boutique Dealership where you get the attention without the pressure.


Good Guys with Good Cars

5
MP on 11/05/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently purchased a 2003 Avalanche from Xtreme. It was a pleasure doing business with them. When I told John I was looking for a truck (in a certain price range) he gave me several options. He urged me to look at an Avalanche he recently acquired and I'm glad he did. It's a great truck, clean, and runs well. He even threw in a sub-woofer, hiding under the seat. Well worth the trip to Spencerport.


Absolutely all around best experience ive had!

5
Megan/mazda on 09/10/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had been looking around for a while and everything seemed to have hidden problems or the place would be hesitant to fix the problem. The owner here is amazing, came in on a Saturday when he was busy gave me the keys to the car I was interested in said let me know what you think I came back car clean ran amazing I noticed head lights had a little clouding said no problem if I cant clean them ill replace them. Anything at all ill fix. I stand behind my cars. The car is very clean no rot and truely is a southern car just as advertised. I would buy from him again hands down! All around amazing place! Thank you!! I love my new mazda!


Great place

5
Ed on 08/02/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I first found this dealership online back towards the end of winter, i tried to get a car through them but didn't have the best of credit then. They never acted like i was wasting their time and they tried to help. I got my credit situation a bit better and bought a 03 Subaru Impreza wrx wagon there in June, i only talked to the owner John. I first went there to go look at a 02 wrx wagon but i didn't really want that one, John then showed me one he just got in and it wasn't on the lot yet and it was perfect so i got it. The buying process was easy and they have good warranties if you want to pay for them. Haven't had any problems with the car so far and it doesn't seem like there's going to be, unless if its self inflected haha. The car was super clean too, my mechanic couldn't believe it. Whenever im in the market for my next car i know where ill be going. Also i might add ive gone through the bad reviews on here and other sites for this place and the people that wrote them seem like idiots so dont let them change your decision for going up there. If you ever have any questions talk to John hes a good guy and is always willing to talk.


2005 Acura TL is my new best friend

5
Dani on 07/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a 2005 Acura TL from Xtreme Auto Sales in May of 2013. I originally came in looking for a BMW after talking to John for a little while about cars. I purchased my Acura TL. John was very professional and was able to find me the lowest interest rate possible on my car loan. As with every car I started off with a few issues nothing uncommon for a Acura TL. John repaired the vehicle at no cost to me. I would recommend this dealership to anyone under the sun. Thanks for such an amazing first car buying experience!


Pictures can be deceiving

3.5
Scott Lewandowski on 05/25/2014

Customer Service: 3.0 Overall Facilities: 4.0

I saw a what appeared to be nice BMW on cars.com through them, upon driving about 1-1/2 hours to see it, there were many scratches on the vehicle that would not be able to be buffed out, also the trunk lid had a large dent in it looking like someone backed into it. They were very friendly on the phone and in person, and offered to reduce the price by about $500 for the repairs, but I still felt the vehicle would have cost much more to repair...they did have a nice selection of other cars...but I would call before driving there and ask to have the vehicle looked over by your salesperson to verify the vehicles true condition before driving any distance.


Very Happy

5
SubaruJim on 04/16/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently bought an 04 Subaru Forester and I love it! It had one issue that cropped up within the first week I owned it. I got in touch with Joe, they got it in the shop the next day and within 24 hours after it hit the shop I had it back. I don't have the best credit but they were able to get me a good deal at less than 1/2 the interest rate of my last car loan and delivery of the vehicle was on my schedule, not theirs. The Forester is rust free and was very clean inside and out. A 10 year old car doesn't give you perfection but this one is close. I just loved that this was the way buying a car is supposed to be. You go in, fill out paperwork, and get your car. I'll certainly be sending others and coming back my self in a few years!


Bad Test Driving Experience

3.7
JT Magnum on 04/05/2014

Customer Service: 5.0 Quality Of Repair: 2.0 Overall Facilities: 4.0

Went in to test drive a BMW X3 That was listed, John was amazing and friendly. Let me check out the vehicle and test drive it. Unfortunately the check engine light came on and the engine started smoking. John was nice enough to let me know what he thought those issues could be but all in all after seeing that check engine light come on and smoke I was done looking at that vehicle. I'm only writing this for some constructive criticism. If you get a vehicle in like that, just make sure everything is working and functioning properly before the sticker goes on it. I'm pretty sure its a great dealership but he might've slipped up on that one. I was definitely disappointed with how that turned out because I was ready to buy for sure had that BMW ran well. Oh well


Could not be happier!!!!!

5
Don M. on 11/08/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just purchased my new used vehicle from them and couldn't be happier. Such great customer service. Any questions I had they were able to answer them and help me out instantly . There was two minor things wrong with the car I looked at and fixed it right away when I picked it up when i purchased it . I highly recommend them to anyone that wants a great reliable used car. I will defiantly come back when I need a new used car in the future.


VERY NASTY

1
Atiya on 10/30/2013

Customer Service: 1.0

I HAVENT LEFT THIS DEALER THAN 30 MINUTED AGO, & JOE IS ALREADY GIVING ME ATTITUDE BECAUSE I WOULD LIKE FOR THEM TO HOLD OFF ON RUNNING MY CREDIT. HE WAS VERY UPSET THAT I REQUESTED THIS. HE WOULDN'T EVEN TELL ME MY CREDIT SCORE. HIS RESPONCE WAS "CALL WHEN YOU DONE PLAYING GAMES, WERE ABOUT BUSINESS". HE WAS VERYYY NASTY ! I WOULD NEVER GO BACK THERE AGAIN !


nissan altima

4.5
nadia johnson on 09/03/2013

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i had a good experience at this dealership. everyone was very helpful and answered my questions clearly


Wonderful Experience

5
Red Prius on 04/27/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I wanted a Prius. My good friend highly recommended John's place so I did not worry too much. But their services surpassed my expectations. It took 3 weeks for him to locate my car. But every week, he reported to me he could not find any Prius with decent miles or too expensive. I really appreciated that he cared so much about the condition of the car. Once the car arrived, they did a wonderful detailing job so the car really looked like brand new in and out. Also they found me a great rate for car loan, better than my bank, and all the paperworks for loans and registration was done before I walked in. What a great service! He and his wife made my car purchase so easy. I will definitely recommend them to anyone who is looking for a car. Thank you John!


Phil from Oakfield

5
Phil from Oakfield on 02/22/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were very satisfied in the service and our purchase. My middle son bought a Chevy Cobalt SS. He loves his car and takes good care of it. John was able to find us financing with a decent monthly payment. My youngest son now is keeping on eye on the inventory and will probably purchase from Xtreme as well. It is refreshing to know you can purchase cars in western NY knowing that it wont have the western NY body rot!


bought a nice car

5
steve on 01/07/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

we bought a 2005 acura here a few months ago..the car was from the south so it had no rust on it. We took it to our mechanic for our first oil change and they could not believe how clean the car is for a 2005 ...we did have a minor issue with a check engine light which John the owner took care of at no cost to us even tho we were out of the warranty period..overall it was a great expierence and we will be back again for our next car


Extremely Satisfied

5
Jeremy on 12/21/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I told John I would write him an awesome review so here it is. I just bought a 2002 mitsubishi eclipse from him this morning and couldn't be happier. He got me approved even though my credit is horrible. Very friendly and personable guy who is very honest and straight-forward. He'll work with you to find the best car suited for you based on your personal situation. The drivers side window apparently wasn't working to his standards so he offered to have it fixed free of cost. If you want a good deal on a nice car go to Xtreme Auto Sales! Will definitely be back again for my new car.


Very Happy With My Purchase

5
Hitch on 11/01/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was looking for a toy to use around my property. A friend had bought a Lexus from Xtreme and was very happy and referred me to this place. Very nice cars I might ad. High end and sports cars all from Pennsylvania area. They specialize in buying cars from salt free states. Anyway, found a lifted 97 Wrangler that I fell in love with. It's been 4 months and the ride is ridiculous. Love it on the road and on my land. A big thumbs up! I will be back.


Overall excellent experience.

4.8
Mike S. on 11/01/2012

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased an Acura from here a few weeks ago and i couldn't be more pleased. John was real friendly and took great care of me. I had a discrepancy with the brakes on the vehicle and John was more than happy to take care of the problem before i took the car home. The car itself was/is in almost mint condition. I highly recommend this dealer!


Poor Vehicle (at time of test drive)

1.7
Ed mazda on 10/31/2012

Customer Service: 2.0 Quality Of Repair: 1.0 Overall Facilities: 2.0

I normally do not write reviews but really was not happy with this dealer. My wife and I went on a Saturday morning to test drive a 2004 Mazda M6. I expected some wear and tear as the car had 103,000 miles. When we got there a gentlemen was already outside helping someone so we waited and found the Mazda on the Lot and gave it a look over. First thing we notices is the front bumper does not line up correct and you can tell someone did some painting. I am not an expert auto person but it looked like it's been in a accident to me. So the Guy (very nice) comes over and asks if we want to test drive it so we say yes. He says it's been sitting for a while so there might be some grinding from the breaks at first (no problem) We start driving and when we slowed down to turn once we got under 30 there was a terrible noise and wobble from the front drivers side. We were both like what he heck is that? is this car going to make it back or is the tire going to fall off. So we went back. We wanted to talk to the guy(only guy there) about it but again he was with the other customer. We waited about 15 minutes and dropped off the keys and dealer plate. He asked, what did you think I said well it seems like it has some problems it's making a really weird and loud sound when I got under 30 and it looks like on the front end it was in an accident. I expected some kind of conversation like him promising to fix this or show a car fax but nothing he took the keys and say while thanks for coming out. I was kind of shocked like humm didn't think the process was over. I mean I understand there no hassle but when someone test drives a car and lets you know how it went you should try to explain. I mean I did drive 25 miles to test drive the car I was interested in it but not with customer service like that. I can only imagine if it broke down the problems I would have.


I haven't even bought a car and I love this place

5
Joseph on 05/21/2012

Customer Service: 5.0

I have had my eye on the Red Release Edition of the Scion TC hoping that it would still be there by the time I am ready to purchase the car. Fortunately, it's still there and hopefully will be purchasing it soon. I have had terrible experiences with cars overheating on me or some mechanical problem, but after seeing all these reviews on here makes me feel much more confident in this dealership. Hopefully I can write another review about how I actually bought the car. Keep a heads up for another post!


Civic Si

5
civic si on 03/21/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I help friends and family buy and sell cars so I look at cars alot and I have owned 9 in the past ten years. I looked for a car for myself for months. I found the honda civic Si I wanted, which still had factory warranty. It was cheaper than any I had seen in a 250 mile radius and well below book value. Very minimal rust compared to others I had looked at. Purchase and delivery went smooth. Now 6 months later, I am in love with the car and no issues have arrised. Plan on going back soon for my wifes next vehicle.


Great buying experience at Xtreme

5
nicktop on 12/07/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was given the opportunity to drive many different vehicles in order to find the right car. The staff was courteous and never pushy. Once I found the car it was delivered in a timely fashion. After driving the vehicle I found some problems that were quickly taken care of. I will definitely start here for my next used vehicle.


goodcar

5
hondacivic on 11/19/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

we purchased a civic si 6 months ago..the car has been great..my son is very happy with it..the price was fair for a nice car..we delt with the owner and his wife..both very professional..we will be goin back for a car for our younger son soon


goodcar

5
hondasi on 11/19/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

nice place..i delt with the owner and his wife..both were very nice and honest about the vehicles..we purchsed a honda civic si for our son..the price was very fair considering it was a very clean car..the car has been great and he loves it..i am getting ready for another vehicle for my self so i will be goin back for another


Experience was so good I bought two!!!!!!

5
Dakota on 10/29/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My first time at the dealership was in search for a SUV for my wife. I was referred by actually two other people who had purchased vehicles from these guys in the past. In my mind nothing is more reassuring than word of mouth advertising. So I took a trip over to the place to see what they had. They had a great selection! There was a lot of very nice, clean cars and suvs, but not quit the suv I was looking for my wife. I toured the lot for a little bit and was then greeted by the owner John Kaseman. He was very polite, laid back with no high pressure or bogus sales pitches. As we started talking I gave him an idea of what I was looking for and we both realized that it was not on his lot at that time. John quickly informed me that he purchased almost all of his vehicles down south and that if I was willing he would work very hard for me to find the vehicle I was looking for. Now I know larger dealerships may offer this service but in my mind when they do they pay some guy to go out and find something close to it and many times you end up settling on something you may not really want. So when the owner said he would personally look for me I knew he would make sure it was very close to what I wanted. After just a short time he was able to find my wife an awesome Acura SUV that was even more than what she was looking for at a price far less than anyone else. We could not be happier with it, so happy in fact a short while later I decided to purchase a truck for myself and without hesitation I went back to Xtreme to see what they had. John again was very eager to give me a great deal on truck that was even more than what I was looking for. I was referred to Xtreme by other people and now I refer everyone I talk to who is looking for a vehicle to them as well. They have a great selection, their family owned, and they treat you as a valued customer! I have made two purchases so far, and there will be more to come in the future. Thank you to John and Xtreme Auto Sales for all of the great service!!!!


Couldn't have picked a better dealer.

4.8
Punk Ass Kid on 10/28/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Went to Xtreme Auto looking for either a Jetta or something rear wheel drive. They had A GLI, And two different M3's in my price range with the right miles that all had southern titles so I didn't have to worry about rust. I decided to buy the Charcoal black on Black leather M3, Got it for the right price, Had no trouble financing the full amount through a bank of my choice, Picked up the car a few days later washed and ready to go! Haven't had a problem with the car yet.


great expierence

5
danny on 04/25/2011

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

xtreme had the right car at a fair price and was very easy to work with. I would definatley recomend this dealer to my friends and family


$13,985

Mileage: 108500

Color: White

Transmission: Automatic

Body Style: SUV

City: Spencerport, NY

Engine Type: 6 Cyl

$10,975

Mileage: 112925

Color: Gray

Transmission: Automatic

Body Style: SUV

City: Spencerport, NY

Engine Type: 4 Cyl

$13,995

Mileage: 70360

Color: Blue

Transmission: Automatic

Body Style: SUV

City: Spencerport, NY

Engine Type: 180 hp 2.4L I4 Flex Fuel Vehicle

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