World Jeep Chrysler

very professional

I am very satisfied with professionalism of salesman Mike Superti and Bill Morgan to make this purchase very smooth and easy. Great experience, looking forward to come back there in the future.

Great people selling a great product!

Exteamly please with my experience wit the dealer. My sales man mike was very easy to deal with. Also kirsten the in finance dept is the best i have ever seen! Thanks again!

My World Jeep Experience

Had a great experience from the moment we arrived at the dealership. Chris met us at the door and offered his assistance. He showed us the vehicles we were interested in and offered us the opportunity for a test drive. When we returned from our test drive, he had the next vehicle pulled up front and ready for us to test out. We ultimately decided to take the second vehicle. The paperwork went smoothly, along with the closing of the deal. The entire sales process went well, I did not feel like I was being pressured into buying the Jeep that moment being we were thinking about taking the rest of the weekend to think about it. In the end, I decided to complete the sale that day.

Absolute pleasure

Everyone was so helpful and the closing of the deal was fast and thorough!! Made us feel right at home! Ruben was very friendly and professional.

Awesome Sales experience

I went in this past friday (black friday) with every intention of buying a used car, but never thought it would be so easy and painless. When I first walked in I was welcomed by TJ, a sales representative who was knowledgeable, friendly and helpful. I explained to him my very specific needs for the vehicle I would soon be purchasing, and before I knew it I was narrowing down my top 2 choices. I ended up leaving with a used 2008 Jeep Commander and could not be more satisfied with both the car and the car buying experience!

Recalls

I was very happy with my service. I've never been there before and live around the corner. Lou was very thorough and extremely nice. I would go back there.

Quick and Easy

I scheduled and appointment for an oil change this past weekend and was greeted immediately by Daniela. She was extremely helpful from the moment I walked in to the moment I left. My Jeep was ready in about 30 minutes which I thought was pretty quick. I bought my Jeep at World Jeep and will continue bringing it back for Service as needed because of employees like Daniela. Thank you!

Great price, great customer service, great experience!

I went in to trade in my jeep and purchase a new truck. Thomas was especially helpful in acknowledging my needs, while staying within my price range. He worked extremely hard to make sure I was walking away with a deal that made me happy. By the end of the night, I walked away with an incredible deal on a 2016 RAM Hemi. I definitely recommend speaking with Thomas if you are in the market for a new/used car!

Service of door panel

Went on for 30k service and door repair. While service is consistently great the quality of the wrangler could be much better. Everything is plastic and breaks so easily!! It's a pretty expensive car so expected more

Got a great price and financing

Fantastic experience buying my first Ram truck. I had some rather stringent finance requirements and they bent over backwards to meet them. I would highly recommended World Jeep Chrysler Dodge RAM.

Simple and well done

I had an appointment, dropped off my car early, left it and was called to pick it up on time. Carmen was friendly and helpful. The service was what I expected thank you for delivering.

Professional staff that offer fair deals.

The staff is professional and knowledgable. They work with you to find a deal that is fair. It is the reason we continue to do business with them. This is our 3rd lease with World Jeep.

Great car buying experience!

This was the easiest and most enjoyable car buying experiences ever! There was no negotiating. I told Allan C. what I wanted and what I had to trade and the payment I was willing to make and he made it work. We proceeded to order my 2017 Wrangler and 8 weeks later I picked up my Jeep. Best car buying experience ever!

2011 Jeep Grand Cherokee SMC

My experience with this dealer is a very good one. My service advisor Tom was absolutely excellent. Your dealership had my vehicle for almost 2 months waiting on a part. Tom always kept me up-to-date with what was going on with my vehicle. I have never had a service advisor pay so much attention and give so much care to my personal case. Tom did everything he could to help me with the process of getting my vehicle fixed . He was friendly and made my experience great! Thank you Tom!

Best car buying experience

I have never been more impressed with a dealership or a salesmen then I was while buying my car. I have been to many dealership and have always walked out feeling as though I had been taken advantage of until last night at World Jeep. TJ was not your traditional salesmen with all the gimmicks to get your business just a true honest genuine individual working with you to get the best possible deal. I look forward to doing continued business with TJ and World Jeep.

Great

It was overall a great experience... The service department was excellent in assisting with a loaner vehicle and with doing the recall and oil change. Also washed my car as well! Great service and excellent experience!

Everything went great until I had to come back

The service I received throughout the process was great. However as soon as I was done with the sale i had to come back to pickup an item that I left in the trade in and received poor customer service! What should've only taken 10mins took 30! Barry my salesman was great!

Fast and easy

I was given a rental for the day while they were working on my Jeep Cherokee's recall updates. I was in and out at dropoff and pickup, both, within 5 minutes. I'm very pleased with the whole process.

It went smoothly

Lou took ownership of my problem and made sure his service people knew my problem with the transmission by allowing a mechanic to ride with me to experience my issue.

Excellent Service!!

I recently had to bring my Dodge Caliper in for major Warrentee work. The dealer I initially purchased it from is now out or business and a I was a little concerned about the level of support I would get in dealing with my problem. I met with Luis Z the service advised and was very surprised with the outcome. The communication and support was excellent!! He kept me updated on the progress of my work.Just a great experience

World Jeep

Always accommodating and friendly and kind. Giving me the things I ask for and reminding me about the things I forgot or didn't think of. Service, always looking out for me. Thanks!!!!!!

New Car

Ken was a joy to work with. A true professional at his craft. He explained everything perfectly. He was conscious of the time crunch I was in and was very accommodating.

Great Service Experience - Knowledgeable Staff

Tom Papa and the service staff were professional and knowledgeable. Communications regarding the status of my vehicle were prompt and informative. The facilities were well-organized and the work on my vehicle was performed to a very high standard. I will continue use World for my service needs in the future. Excellent service, great experience.

Great turn around

I did a night drop. Received several follow up calls regarding the status. Service manager, Tom, was great, receptive and thorough. Car was washed too. I was unable to get to the dealership before the service dept closed so they were able to leave my keys in the show room. Very happy with my service.

Great experience

Paul and the whole staff at World Jeep Chrysler Dodge Ram 681 Shrewsbury Ave Shrewsbury, NJ 07702, made my purchasing experience easy and satisfying. I would recommend visiting this dealership.

World Jeep got it done !

I was shopping for a Jeep Wrangler unlimited . Checked all three states ,narrowed it down to three out of seven dealerships. Mike .Superti at World Jeep made it happen. He gave me the vehicle I wanted with the options I wanted with the terms I wanted ! Now I know this sounds to good to be true but is not ! I will certainly recommend Mike and his staff at World Jeep to anyone I know looking for a Jeep!

Check Engine Light

There was an issue finding the problem but Lou was great and kept me in the loop. He also offered me a loaner bc he needed the truck over the weekend.

very satisfied with the service I got

I was going through a very stressful situation with my vehicle that no one could prevent and the service department really worked with me on helping me out very grateful

Pleasant buying experience at World Jeep

I have to say my overall purchasing experience was pleasant. After some back and forth with both Kevin and Brianna we were able to agree on a price. Brianna was open and honest with how they came to the monthly payment after I explained how I came to a price. She explained everything and was very clear on the process. Kevin was very helpful in explaining the options in my new car and wasn't pushy or in "salesman" mode while I was dealing with him. He made the experience very personable and relaxing. The only reason I did not give 5 stars is that the detailing of the car was lacking. The windows still had a film on them and the car had dry water streaks on both the windows and body. Also after inspecting the car the next day I noticed that the windshield washer reservoir was practically empty. It's these small but important details that sets the good dealerships apart from the great dealerships. Overall I had a pleasant experience and already recommended someone to visit and she ended up buying a new jeep as well

Fantastic experience

I received an email about possibly turning my lease in early and decided to see what I could do. Mike worked with me to get into a car I would like at the payments I could afford. It was one of the least painful car buying experiences I have had!

very good

Kenny was great very helpful we ended up walking away with two purchases. One used Jeep Wrangler for my husband and a new jeep Renagade for me

So convenient and pleasant

Scheduled my Wrangler for an oil change. Was put at ease with the option of their shuttle service to work and back to pick up after service was done. The driver Ed was very pleasant and friendly! Service was seem less. In, out and accommodating. Great Job!

Excellent experience!

Had my vehicle serviced this past weekend, and couldn't be happier with the experience. Carmen was very professional, and accommodating to all of my needs, and I didn't feel at all pressured into getting services that I didn't need. Will definitely recommend to friends.

Great Experience

I can't express how happy and satisfied I am that I found World Jeep and more importantly Carmen Semenza of the service department. I have never had someone in the service department of a dealership or anywhere for that matter care about my concerns with my new car before. Carmen not only listened to my concerns but went over and above to make sure I was happy. He is truly someone that cares about his job and his customers. I have never had trust in dealership service departments. Thanks to Carmen, I will not hesitate to come back.

Would not recommend this place

it took one day after dropping my car for this place to take a look of it. for a transmission diagnostic service on my car

First Class

Mike and Kristen were professional and helpful. I couldn't have asked for better service. Haven't been this happy with a dealership in a long time. I will highly recommend World Jeep in the future.

Satisfaction Guaranteed

Everyone was very willing to please me so that I would leave there with a vehicle and happy.The sales personnel went out of their ways to put me in the vehicle of my choice at a payment I felt affordable without any pressure. My salesman Allen, the newly promoted sales manager Brianna DeBella and the customer advocate, Bill Morgan were the best! They even delivered the car to me sine I couldn't get another ride to the dealership (I live in Ocean County and they are in Monmouth County and I had no vehicle).

Warranty Repaired!

Warranty repair completed rapidly and satisfactory. Still waiting for an estimate for tow hitch installation. Thank you. Have a great day.I have to make 25 words.

New guy in town

I just moved into the area and been very busy with job and settling into the area. My car was due for an oil change and I needed to go somewhere. I googled the closest service area that could work on my Dodge Challenger. World Jeep popped up. I went in on a Saturday and they took me right in. Eventhough Saturdays are a busy time and appointments are preferred , they took me in and explained all Hingis I need to do for future services. Eveyone that I spoke to were professional polite and very friendly. I am very pleased now to know that I have a good place to bring my car.

"At the TOP of their game"

I called the Service Dept. at WORLD JEEP two days before my visit. I was having a problem "pairing" my cell phone to the UConnect system. I moved out of the area, so Carmen told me to stop-in when I could, and someone would help me. I got there a couple of days later, and Carmen tried to get everything to upload with no success. He said he would have to bring the car into the shop to see what was wrong. Since I did not have an appointment, it would be close to an hour, before they could look at it. Forty minutes later, the car was brought into the shop and they worked on it for a couple of hours. I had the opportunity to observe the Service Reps. the entire time, from the Waiting Room.I was VERY impressed ! Carmen and the three Reps. at the Service Desk were friendly and extremely efficient. They worked together like a SWAT Team, taking new customers, doing write-ups, and moving cars in and out of there like crazy. All the time, the mechanics, taking Que from Carmen, as to what vehicle is next, or resolution of special problems, as they arose.The entire experience was GREAT. They had to order a new radio to fix the problems in my car.Cudos to WORLD JEEP Service Dept. Who is better than them ?....................NOBODY !!!

Oil Change

Friendly, Fast, Efficient. The minor issues I had with the car were taken care of in thorough manner. Like everyone today, I am super busy and these guys made the chore of bringing my car in for an oil change and minor service pleasant.

Issue resolved

Thank you general manager Joe and manage Brianna for your help to make things right Brianna you followed through after you reached out to me and was able to make things right Thanks

Outstanding service

I just want to take the time to pointout the outstanding service I received at the dealership from Carmen Serena and Daniellain service. They are professional courtesy and friendly. I would recommend theme to everyone. Keep up the great work!

Great experience

The sales floor and people were able extremely nice and knew the inventory. Brianna was an excellent sales person. Would recommend her highly to anyone

2011 Hyundai Veracruz

Had a good overall experience, with knowledgeable sales person. Had problem with the navigation system & light bulbs, but dealer will send check to resolve issues.

No pressure, honest, incredibly efficient new car purchase

Extremely pleased with my experience at World Jeep. Just purchased a new Jeep Wrangler Unlimited which I love. The whole experience there was so efficient. We managed to walk in, test drive 2 vehicles, come up with an honest price, evaluate my trade-in, arrange financing, and take delivery with insurance and registration done within a few hours! Everyone from the moment I walked in till I drove off the lot was professional, friendly, and never pressured me about anything. I would highly recommend Ken, Kristy, James and Bill.

informative and helpful

when I asked for a specific model jeep, Ruben got it for me even though it wasn't in the immediate area. Both sales and management were patient with me about my terms and the showroom had a relaxed friendly atmosphere.

Great people to deal with

For a 2013 Jeep Wrangler sales people very kind and courteous no problem vehicle highly recommend this dealership anyone looking for a good used vehicle or a new one

Great experience

Kevin, Bill and Joe were all a pleasure to work with and got me into a great new leased Jeep! I am excited and would recommend them highly to anyone :)

Purchasing my Jeep Wrangler

Was looking to purchase a Jeep Wrangler for awhile when the 2017 Anniversary Edition showed up at World I went with my son on a rainy saturday morning to take it for a ride. While we were driving it around they gave me a trade in value for my Chevy Avalanche. 2 1/2 hours later we were driving home in the Jeep it will be my sons 1st vehicle when he gets his license in 3 years. Brianna was an excellent salesperson and took care of everything !! When the Jeep was detailed Bill ran us through the vehicle and off we went. Great dealership very nice people and not pushy at all would highly recommendRC

Friendly and focuses on you the customer's needs.

I went there with a car in mind and my Sales Agent Ruben helped me right away and asked me if I had any questions about the car I was interested in and allowed me to test drive the vehicle. The price was solid and the I went home with a new car the same day. Ruben was great and the whole place was quite friendly. Excellent used cars as well as great selection of new cars as well.

Honest service

Chris is an honest and knowledgeable sales employee. This was the second Jeep I have purchased through him. I would recommend him and the team to friends and family.

Great service...from everyone.....

Was very nervous about looking and buying a new car, but after talking and working with your sales employee Chris Ryan, I bought and was very happy with my brand new Jeep Renegade. Chris was so good with the whole journey of buying my Renegade, he walked me through every step of the way answering all my questions and concerns, he also showed me all the electronics features of the car and even set up my phone with the system before I left the lot all in all was a GREAT EXPERIENCE....If your looking for a great car with great customer service when you get there ask for Chris Ryan he really knows his job-very helpful and knowledgeable in all aspects and best of all no sales pressure...Thanks for everything...Keith Smith

Wonderful service

Wonderful and quick service, great and knowledgeable people at service department, all problem solved at one visit, I will definitely recommend this service center to everybody.

service good

serviced car no problems,used my coupons sent in mail.did service check of carthat's a plus.overall no problems with service department.

2016 Jeep Compass 75th Anniversary

I had a wonderful experience at the World Jeep of Shrewsbury! Ken was an amazing salesman the entire time I was there. Initially, they did not have the vehicle I wanted/came in for. Ken did everything he could to find me a Jeep that I would be happy with and went above and beyond the whole time. When I decided on the Jeep I wanted, Ken did everything he could to give us the best deal. I had a pleasant experience here from beginning to end and I would highly recommend World Jeep and Ken Cary to everyone.

Happy Customer

Very helpful. Great customer service. Never a problem. Quick and painless. Took my car in right away, and notified me in enough time that when I came back for it, it was ready for me.

Great Purchase Experience

My experience with World Jeep was outstanding. All of the staff was courteous and professional throughout the entire process of purchasing my new vehicle. I had previously purchased two jeeps from another dealership, but the service was so poor that I considered leaving the Jeep brand. A friend recommended World Jeep and I could not have been more pleased with the results.I look forward to future business with World Jeep and will recommend the dealership to all of my friends.

Consistent excellent service

Came in on time, dealership provided me with a loaner so that my time is not wasted waiting and completed my service in a timely fashion.

Prompt..

Love dealing with Tom Papa. He is prompt courteous and responsive.. I would highly recommend dealing with him. He is an valuable asset to world jeep

Car purchase

I had always gotten my car serviced as world jeep despite living on Staten Island as their service dept was excellent. So I decided to try getting my next Jeep there. The salesman, Ken Cary , was quite knowledgeable, and not high pressure. In fact at one point I almost thought I had to convince him I was getting the car.lol. But equally important was I had no surprises and quick follow up and a seamless process.When I finally got the truck Bill Morgan gave me his contact info and walked me through the key parts of this new vehicle.It was a great experience

It was a great experience.. treated very well.

It was a great experience, Michael was really helpful despite his busy schedule that afternoon, he made me very comfortable and was very informative. I came in to checked in on a car, he brought it out timely and worked a deal that I ended up taking the car home. As a woman buying a car i did not feel taken advantage of.

Good Service visit

Second visit to this dealership. First visit was the purchase. This visit was for oil change. Easy to schedule. Arrived earlier than expected and they accomodated. In and out in 1 hour and vehicle was washed. Good experience.

good with a BUT

When purchasing my Jeep there some dings and scratches as it was per owned I also told him that the rear wiper and defroster was not working. The salesman said he would give me a call but didn't I called in myself and made the appointment When I came in to service everyone was great Servicemen told me he had to check about the rear equipment. About an out later the salesman calls me to tell me I have to pay to that equipment because he changed the Jeep from soft top to a hard top at my request. And it was my suggestion! There was a hard top on the truck when I test drove it two different times I never was a soft top and I have pictures to prove it. I just felt that some calls me and tells me I have to pay for something because he said so. Ionce again want to let you know that the service department was outstandingJoe Vilanova732-991-7237

Great service department!

I was looking for a new jeep dealership to service my car as I was left extremely unsatisfied with my previous dealership. My check engine light went on to which their response was that it happens all the time... I was referred by a friend to world jeep. After a mix up about my appointment at world jeep, they were able to squeeze my car in. Luis kept me up to date on my car and was able to find a nail in my tire that my previous dealership had not. This was a great experience and I will be returning for all service in the future!

Convenient and friendly at world jeep

Ruben and the team at world jeep made the experience of leasing a new grand Cherokee super convenient. His willingness to get me the best price and Bill's friendly demeanor and knowledge/tutorial of all the bells and whistles make it easy to highly recommend this dealership.

Excellent service experience all the time.

Everyone on the service team goes out of their way to make sure your issues are resolved. Very thorough and straight forward You feel as if customer satisfaction is the number one priority. Carmen does an awesome job. Very responsive.

Stands behind their cars.

There were a few issues with our Jeep after we purchased it (used). While I was not happy that there were any post-purchase issues that needed attention (front brake and leaky sunroof) the dealership team addressed all of the issues and repaired the Jeep to our satisfaction.Ruben and Daniela were very good to deal with.

Not Impressed

I made an appointment to test drive a preowned Dodge Journey. When I arrived I was greeted pleasantly by a sales person who offered to help. They knew that I was coming at 4 PM however had not taken the time to make the car available for me. I was then told that the car had a dead battery. It took almost 45 minutes for them to change the battery so I can test drive the car. I was not impressed set to say the least

Great Sales Associate

Purchased 2017 Jeep Grand Cherokee and Ken Cary was a very helpful salesman. He took the time to answer and explain all of my questions and my concerns. He is the reason I am giving world jeep an excellent rating and I would recommend World Jeep!!

Very pleasant, fast service, and professionally done,

They did a great job with my recall, and the service was fast, Very Happy with my choice, everybody was friendly, a dealership I can trust,

Quick and painless!

We were told what we wanted was impossible at several dealers. We finally met with Mike Superti and he helped us find that our dream could come true! The experience was awesome and very quick.

Ruben

My salesman Ruben was extremely friendly and polite and did an excellent job helping me select a vehicle in the range I could afford , never felt pressured at any part of the process and he returned my call promptly when I reached out to him with a question about the car I had purchased. All in all it was a pleasant experience and would recommend his service to any of my peers.

Four People That Made My Day

I came to World Jeep just to inquire about purchasing or leasing a new Grand Cherokee. I am a long time customer and have always had confidence in the dealership. Today, I met three new people, Brianna, Bill, and Mike D. I also worked with Joe, the general manger, who I have known previously. I did not believe that I would purchase or lease a vehicle today. However, Brianna, Bill, Joe, and Mike were so professional and helpful that I decided that rather than pursue purchasing or leasing from a friend in a different Mercedes dealership, I felt so comfortable that I did the deal today. I am happy and grateful to be associated with these professionals who are the anthisis of what people generally consider to be representative of automobile sales people. I highly recommend to all of my friends and anyone who reads this, to utilize World Jeep for their automobile needs.

World Class Service

The service is always perfect. I always get my cars and service from Joe Wadja and mike Lamazzo. They are honest and caring. They also put my son Matthew into a vehicle. Thank you guys. We always recommend you.

just purchased my third car

I have purchased and or leased at least 10 cars in my 52 years. I never looked forward to the process, because it was always stressful and time consuming. However, my last three cars, 2 were leased and one was purchased from Chris Ryan at World Jeep in Shrewsbury. He is very professional, never puts pressure on you and basically tells you the facts. He tells you the truth and works with you to get you the best car, at the best price with the lowest monthly payment. He is extremely nice, which is not usually a trait associated with car salesman. I just leased a 2016 Jeep Grand Cherokee. I went Monday night at 7pm, picked the car, agreed on the price and left at 8:30. Came back on Tuesday night at 6:30pm, met Bill Morgan who went over every feature of the car, met with the friendly wonderful finance women and I was on the road with my new car by 8 pm. It was a wonderful experience all around and I am in love with my new truck.

great experience!!!

After having a super bad experience with the Sea View Jeep Store, we found nice helpful people at World Jeep, we ended upbuying the car of my dreams!! GREAT SERVICE!!

Oil Change

From Bill Morgan in sales to the entire Service Team led by Tom Papa, I have had excellent service. Staff is knowledgeable, courteous and efficient.

good service long wait.

They are very polite and accommodating. They explain the problem in detail and ask how you would like to proceed. The only problem was I had to wait 3 1/2 hours.

Cherokee purchase

Both Chris and Bill spent the time necessary to review the car with me, not high pressure sales which I like. Gave me a good deal with my trade in, very pleased with the service and pricing.

30 years of jeep ownership

I have owned several jeeps for 30 years. I have come to always expect the best service and completeness from World jeep. they have always gone the extra mile when unexpected mechanical things happen. They are extremely on time, reliable and thorough. Bottom line, very trustworthy!!

Issues with entire deal

The 2013 Jeep Rubicon should have never been released to me, there was and continues to be issues. All 4 aftermarket Tires have flat areas and should have been replace prior to release of car to me, I was told entire car looked at and is ready to go, car was / is undriveable, wheel center caps are missing, fog light out, car was not detailed, scratches on doors, waiting for 17k check for sale of my vehicular to dealer, softtop not released. This is the 3rd jeep I've purchased from this dealership, by far this is the worst experience to date.

Outstanding Customer Experience

The service team is excellent and I always have a great customer experience. It's start with the service desk and the ease of the appointments and the way n which they communicate every step of the way. Then their mechanics are top notch and once they resolve my issue, it's actually resolved and I do nit have to go back multiple times for a resolution!!!

Great first experience

Very Knowledgeable sales and finance team. hoping the service is just as good when I need it. had a very bad experience at Rt 18. this dealer was the complete opposite.

Awesome Dealership, Very Helpful

I had a wonderful experience at World Jeep. Allan Chapman and Bill Morgan were very helpful and patience! I am very please with the my new Jeep!!!

Traded in and purchased new jeep all in one day

My salesperson was Mike Fein, who was outstanding in getting the deal completed in one day and Bill Morgan, who went over all the controls of the vehicle, and advised that if I had any additional questions, to just call and they would work with me. They were a great dealership to work with and would highly recommend.

Experience at dealeeship

I am a person who never comments on social media,but subsequent to the miserable and unprofessional treatment I received,I had no choice .My experience that I was subjected to by the SALES DEALER,optimized the reputation that most "car dealers" are believed to have.It made me feel that my business was not important and that the mishandling of my paperwork was My fault!The bitterness that this left me was made "whole" by four gentlemen:Michael D'aiello,Carmen Semenza,Lou Zuliga,and Joe Vida,they promptly and fully offered restitution.My faith and future business with Jeep was restored.

Dodge Caravan service

Luis was polite, courteous, informed service - overall a great job. Received the vehicle back when expected. Will continue to bring vehicle for needed service. Only wish would be for some couponoffers to reduce the price of service.

Ruben

Ruben made the car buying process easy. Great to deal with and fun to talk to. I would certainly recommenced World Jeep and Ruben to anyone.

Thoughtful service

Daniela and the service counter staff are soooooo helpful. It's often the little things that count. Thanks for being so thoughtful and making caring for my car so easy.

great experience, very professional staff.

great dealing with this dealership, no game playing, they gave me an excellent deal on my ram truck.Would recommend them to anyone looking to purchase a dodge or jeep vehicle.

Great experience from a distance shopper

I was in the market for a used vehicle when I came across a 2008 BMW 335xi that had just arrived on September 20, 2016. The pictures online were an exact representation of the vehicle, both interior and exterior. I am located in Philadelphia, PA and the dealership is almost a 2 hours drive away for me. I immediately started looking for reviews and came across nothing but bad reviews on Yelp.com and that set off red flags for me. After continuing to scrutinize the pictures online and review the carfax report for it, I decided to call the dealership on Monday and request to put the car on hold so that I could see it. I was also concerned about this as other reviewers said they did the same thing and traveled far distances only to be told the vehicle was sold when they arrived or were shown something other than what they were looking for in the used car. I too had this same experience happen in past vehicle searches so I was extremely leery. I am going to be pissed if I drive to World Jeep Chrysler and this car is either sold or not what it is advertised to be.I pulled into the lot just after 4:15pm and it was a clear day. The vehicle was sitting off to the left of the dealership near the road for advertisement along with several other used cars. I walked over to the car and spent 20 minutes scrutinizing it in person and was extremely satisfied that the vehicle was in the appearance as advertised. I went into the dealership and was standing there for a few minutes as there was a lot of foot traffic.A salesmen by the name of Kenneth Cary walked up to me and asked if he could help me. We went for a test drive and the vehicle drove extremely smooth for a vehicle that came from New York. We went inside and I filled out an application for financing and Kenneth kept me informed the entire time while he worked with several other customers and deliveries. I told Kenneth what my budget was and he worked with the finance team and got me into the vehicle. After sitting down with him, he was extremely polite and personable. We ended up talking about baseball, ice hockey, and boating. Yeah yeah you will say that is what a salesman is supposed to do. This could be the case but Kenneth was very personable and I felt comfortable. I knew what I wanted and he helped out tremendously.A few hours later and I am driving back home in my new to me vehicle. I was extremely leery at first but once I got to the dealership, all of that went away. I would highly recommend purchasing a vehicle from World Jeep Chrysler and especially from Kenneth Cary.Thank you very much.

Breakout64

The worst. Couldn't believe they are in business to sell cars. They'll be better off in repo business. Wouldn't budge on price and very rude. But that's ok I'll just like to say thank you because of your nonsense found a better deal. Really wanted that RX350 but got a GLK with lower miles. THANX Mike and Gary you're best!!!

My experience

Bill Morgan was a knowledgeable, patient customer advocate. He is a keeper. I have 2 people interested in getting a jeep. I would highly recommend Bill Morgan to handle the transaction. My transaction went so smoothly and was finished that day.

Great Customer service

I arrived greeted kindly and and was told how long it would take to complete the work and it was within the time frame! Very curious and helpful I continue to be a fan of this dealership! Outstanding!!!!!

southsidelornaataol.com

Salesman was very informative and friendly. Addressed any of my issues. He was not pushy or overbearing as some can be. Finalizing took too long but that was not the salesman.

No hassle recall

I had to bring my vehicle in for 2 recalls. I didn't mind waiting in the wait room as I was able to get my work done - and one with my day.

Excellent! Awesome!

Great dealership, great salesman! Would highly recommend! Very knowledgeable on the vehicle. Their service department is top notch! Stop here before you settle for another dealership.

Stayed late to accommodate us and we really appreciate it.

My husband saw this jeep on line. He emailed about it and within 5 minutes he had a connection. We have been looking for a Jeep for approx. 3 months now. Almost bought one last week, gave the deposit and called two days later to back out. Just did not feel right.We decided to stop in to see this Jeep. One thing I told my husband was "NO GRAY". You see this jeep is for me. We were just going to look at this jeep that all.I can honestly say, we felt we were in good hands with World Jeep. We spoke with Bill than of course the manager Isaac.We know they were staying late but they never let on to us that they were in a hurry. We appreciate that.Customer Service is a really big thing to us when buying a car. So guess what! I am the proud owner of 2014 Jeep Cherokee in Gray, lol.....THANK YOU SO MUCHCarmine and Beverly Mineo

Friendly and very professional!!!

Great experience buying a truck. I actually live in Staten island but was searching on the web for a jeep renegade trailhawk red and couldn't find one except for World Jeep. So I called and spoke with Mike Fein from there on it it was nothing but a pleasure, it was not a stressful experience he was very accommodating. He gave me exactly what I wanted definitely worth the ride into Jersey.

Easy smooth experience

I went to this dealership because of the Costco program and this was the closest dealer to me. My husband and I sat down with Kevin and he was very helpful and nice, recommend him as a salesperson hands down. I wanted a certain vehicle and they were able to locate one and had it there in a few days. Each employee I interacted with were professional, helpful and kind. Overall a very seamless, fast and easy experience.

Nice people, and knowledgable

We bought our certified pre-owned Jeep Grand Cherokee from World Jeep. Very nice people all around. No hard selling. Our sales rep Brianna was on the ball. She heard every single one of our needs, and presented us with the best vehicle in our price range. She knew the car, was honest about every detail of car's history, and was also very nice. It's only been 2 weeks, so I can't say what the service experience is like long-term, but so far so good. Once criticism is that the dealership looks a little dated. It could use a nice makeover!

Oil change

They called me to let me know about the recall and how long it would take. They called to let me know my vehicle was ready.

Always a pleasure

I've brought my car in about 3 or 4 times for service since I bought it in 2014 and I have had nothing but great experiences! Easy to make an appointment,I've been given a rental car when needed and everyone is always pleasant.

Routine Maintenance

Strive to help, but lured in by oil coupon that's not honored due to synthetic oil. Paid more than 3 times what I expected.

No Hassle - Quick out the door.

Very easy too buy and sell a car. Easiest buy experienced I ever had. They kept me up to date with my order and answered all my questions.

efficent and friendly

Efficiency was as good as it gets, no wasted time or hassles. Car was clean and ready to go without a wait. Price was fair and service was friendly.

Best dealership, wonderful people.

A year ago I purchased a car from a different dealership, and it was a terrible purchase. Ruben bent over backwards to help me out of my situation. With the help of Ruben, Gary and Bill I walked away with a great car, an absolutely wonderful experience, and no doubts about whether I could trust them or not. Go to World Jeep, they will do everything they can to ensure a positive buying experience. I LOVE my new Jeep. I would not go to any other dealership.

Extremely pleased, especially with Chris.

The dealership (and Chris) worked very hard to find the vehicle we were looking for; and succeeded! Chris allowed us to test drive a number of vehicles, and we were able to find the right fit for us. We're very happy with our purchase.

Wash and oil change

Great place with awesome staff! I look forward to more awesome trips. I enjoy seeing the inventory and spending time with the staff. Jeep Set.

No Doubt

When in the market for a new Jeep there is only one dealership to consider WORLD ! Courteous, Professional and the Best Deals. The hour and thirty minute drive again was well worth the effort to have our 2 Jeeps parked side by side. Bill Morgan the Customer Advocate snd TQ our Sales & Leasing Professional are reasons to continue our relationship with World Jeep.

Another good experience from the service department

I had to bring my car in for recall work. I called ahead, was given a loaner car for the day and the work was done within day as promised.

Durango Service

I had a problem scheduling the service. Two emails and two phone calls with no response. After I was able to schedule an appointment everything was fine. The gentleman I dealt with l in the service department was excellent. He was courteous. Informative and professional.

Vehicle service ok, other service disappointing.

I have no complaints about the service to my vehicle. I do have a complaint about me making an appointment well in advance in which I did request a loner vehicle when I arrived. Upon arrival no vehicle was available and I was informed that enterprise car rental would pick me up and take me to their rental site about a 10 minute drive away. Upon arrival at enterprise they only had one vehicle available, Ford Focus. Why did I bother asking for a loner well in advance of my appointment and had to be inconvienced with theEnterprise rental, which required a 250.00 deposit. In addition I was suppose to have the car washed by world jeep, the vehicle was dirty when I picked it up, all they did was run a hose over the vehicle which caused dirty streaks down the windows and car. Never again will I have world jeep wash my car. Disappointed with the service to me, not the vehicle.

No Pressure to Buy!

I identified the vehicle I wanted on the dealer's website, reached out via email, established a meeting time/date, drove the vehicle and fell in love and purchased it a day later. Never once did I feel "pushed" into buying the vehicle. It was incredibly refreshing! If you do go, ask for Paul, low key, but very knowledgeable and great to work with.

Brianna & Gary - Excellent and Efficient

The showroom was very busy the afternoon I came in. I asked for a woman salesperson and she was busy with another customer. Gary the Sales Manager offered me a seat and, after a few minutes, he asked if there was a particular model I would like to road test until Brianna (salesperson) was free. I liked that because no time was wasted, theirs or mine.I had some info to sort through from another dealership, so the next day I bought a 2016 Jeep Cherokee from World Jeep.Mary EnyartRed Bank NJ

Great Experience

Had a great experience with World Jeep! Our experience was so good this is our second car that we have purchased from World Jeep and our salesman Mike Fein this year! Great experience all around. Thanks!

Excellent, excellent, excellent!!!

Everyone at the dealership was terrific. More specifically, Sue Zurica and Brianna DiBella are wonderful and their knowledge and experience surpassed anyone I have ever dealt with at a car dealership. I would highly recommend them to everyone I know. I had an EXCELLENT experience and will continue to go back to Sue and Brianna for all my future car needs.

I had a great experience with Mike Superti and Isaac Nissim

I had a great experience......Thanks Mike Superti, Isaac Nissim and the whole squad at World Jeep Chrysler Dodge Ram...I recommend anyone to go over there! I was treated with professionalism and courtesy and was satisfied when I left!

Great people

Friendly experience . Large selection of vehicles! Barry was a great help with my overall experience, knowledgable and very friendly . Financing was simple as well. I love my new car

Great experience!

Working with Kenny was a pleasure. He made the buying experience for my husband and I so easy and as pleasant as possible. We are so happy with our new Jeep Patriot, thanks to Kenny!

Great experience

My last new car purchase was in 2000 and with over 200,000 miles, I decided it was time to get a new car. I held off as long as I could because I don't like the process. Great customer service, Ruben made it easy and his no pressure sales technique made it a more relaxed process. He really wanted me to get the vehicle I wanted. I am enjoying my new Jeep Cherokee and look forward to a long relationship with World Jeep Chrysler Dodge Ram.

i was told the dealer would pay for my over milgeage

i have dealt with this dealership for five cars this time i was told to not worry about my over mileage on my leased car . i was told by the salesman they would pay for it. no so, i got a bill from leaseing co.

Amazing customer service

Ruben was the absolute best. Took the time to explain all of my options. Went above and beyond to make sure I was happy and comfortable with the Jeep that I chose. Will definitely be back again.

Great experience

I came in for yet another check engine light issue. Tom was attentive, informative, and friendly during my visit....even though this car keeps giving me headaches.

Turned in previously owned Jeep to lease a new one

As a previously satisfied and loyal customer, I returned to World Jeep yesterday to turn in my currently owned Jeep bought from them 4 years ago to buy a new one. I was pleasantly surprised to receive such a prompt response from Sales Manager Gary Yudilevich via email regarding their willingness to assist me into a new vehicle for a fair price as a loyal customer. When I was there, my sales associate Ruben Blanco was very helpful and attentive and spent a lot of time with us. Gary Y, along with Ruben Blanco, made my buying experience again a pleasure and relatively stress free! He took the time to figure out & explain my different options & helped me decide what was best for me. They were very fair in turns of my trade in and extremely accommodating in helping me into my new vehicle :) Bill Morgan has assisted me over the years when purchasing my newer Jeeps and again exceeded my expectations by reviewing the car w me in understanding the latest technology and features. The finance manager, Jean Gilbert, also helped me 4 four years ago, as well as this experience, and continued to make the finance part nearly worry free and relaxed and provided many laughs as usual! This dealer & current team continue to exceed my expectations & am very happy with my experience. I continue to give my thumbs up and applaud all of them for their 110% personable and excellent customer service. I will return again when my lease is up! Thank you much guys!Lisa Ryan

Great Buying Experience

Buying a car at World Jeep has always been a great experience. This is the 5th car I bought from Allan Chapman. He makes it a very simple process and has the customer's best interest at heart. Bill Morgan was great going over the car with me and showing me new features in my car that I did't know about. I would recommend for all friends and family.

Great experience

The sales team were professional and want to give nothing but 100 percent customer service. Very pleased with the whole process from purchasing to learning about the vehicle. Love my decision working with World Jeep.

Great and Effortless Service Repair

My most recent service call was to perform work on a Dodge Dart recall. The work was done on time and very efficiently with same day pick up. I highly recommend this dealership for any service related work and I also purchased my car there as well. Jerry

follow-up

Once papers were signed the follow-up in showroom was informative and appreciated, especially with Bill Morgan. Please thank him for us. I learned how to use many apps in the car.

Happy Customer

I had a good experience , no preassure good price . I visited other dealers but it was not as straight to the point like World Jeep was.

JEEP SERVICE

FAIRLY STRAIGHT FORWARD. ONLY COMPLAINT WOULD BE THAT THEY DON'T DO AN ACCURATE JOB OF WHAT THE SERVICE ISSUES ARE. THEY JUST SAY THIS NEEDS TO BE FIXED AND HAVE A DIFFICULT TIME IN EXPLAINING WHAT THE THINGS ARE.

Good news area dealerships - World Jeep set the bar low

Purchase a 2015 Jeep Grand Cherokee Summit and expect the following:1.Test drive and purchase with 21k miles and have it delivered two weeks later with 24k miles and be told that employees drive vehicles to make sure nothing is wrong with the vehicle. Note the 3k miles worth of test driving undetected failures listed below along with the heavy sarcasm in this statement regarding the explanation I received.2.Only receive one key fob. Seriously?3.Have no floor mats in the vehicle, complain and be told over the phone they would purchase WeatherTech mats to remedy, but actually pull used worn mats out of a different vehicle on the lot4.Sun Roof didnt work at all5.Screen for sunroof didnt work properly6.Audio for CDs / DVDs didnt work7.1 of 2 DVD screens dead8.Flashlight that is equipped in truck not there9.Be assured stains on leather seats will be cleaned and not have them cleaned at all (twice)10.Pay for security etching which wasnt pointed out until I called it out. Be told that you get a discount on your insurance. State you have X company and be told they definitely give a discount when come to find out they dont11.Have a tire with a slow leak12.Pulls to the left at highway speed (unrelated to tire leak)13.Trim peeling back from wheel well fixed with double sided 3m tape that is clearly visible and more so by the day because it is not holding14.Told that front license plate bracket would be removed and wasnt15.Told dealership badge on tailgate would be removed and wasnt 16.Have cigarette ashes along the driver side windows upon delivery when told that this was a non-smokers vehicle and no ashes or smell of smoke present when test driven17.Have your registration take 2 months. Why so long? Im told that there was a problem with the title that needed to be addressed first and if you get a ticket we will pay for it since temps expired after 1 month18.Have 3/4ths of the above issues resolved over the course of a month, but be told that At the end of the day this is a used vehicle. If we were going to fix everything that is wrong then we would essentially be selling a new vehicle and the price would have been a lot higherThough I appreciate that there was some level of effort to make things right, almost all of these issues shouldnt have been issues in the first place upon delivery of the vehicle. Certainly not after they picked it back up to address my above issues and then redelivered it. Actions didnt come close to the promises that were made. During the sales pitch you are told how there is a 120 something point check that the vehicles go through for their pre-owned certification. Well might I suggest that you increase that checklist to about 140. The entire experience has been pretty terrible. Buying a one year old high end vehicle shouldnt be a crapshoot. Corners were cut, upcharges slipped into the sale with false statements backing them up, and promises to address identified issues remaining unfulfilled were unfortunately all part of my buying experience. It feels like every opportunity was taken to attempt to pull the wool over my eyes and slip things by that I wouldnt either notice or care enough to follow-up with. Speaking of which, though I was told probably a dozen times that things would be looked into and I would be contacted "shortly", those calls never came and I would have to follow-up myself. Maybe my expectations are unreasonable who knows. After all, as pointed out to me I did just purchase a used vehicle.

Great Crew

I've been to numerous Jeep dealers and this is, by far, the best one yet. The service crew there is very nice and will bend over backwards to accommodate you. Highly recommend World Jeep service for all your needs

Excellent Customer Experience

Bill Morgan was absolutely great. He took care of everything. From finding the Jeep I wanted, answering all my questions and making sure the delivery was handled perfectly. I would highly recommend World Jeep.

Amazing Experience

Paul helped us in every way possible. We were very happy with our experience and Paul did an amazing job as a salesman. Bill was very helpful and beneficial, as well. We couldn't be happier with everything.

Great experience

Kenny was a pleasure to deal with. We negotiated a deal for a new Grand Cherokee in a straightforward and easy process with no surprises or unexpected costs. Overall it was a terrific experience.

WOW! Best Service and best price.

I purchased a RAM 2500 from Mike Fien with help from Bill who delivered the truck and Isaac who executed the paperwork. The staff at World was the most knowledgeable and when we looked at the numbers they were the best deal by more than $4800 over three years. Either World is giving away trucks or every other dealer is trying to win the lottery with a single sale. My project manager (commercial purchase) went to three other dealerships before we went to World.Thanks again.

Service

My service experience was great. The staff is very warm and friendly. The entire process was done within a reasonable time. I would definitely recommend the service department.

Oil change

I have been to other local dealers and never had the honesty and integrity I experienced here. I will continue to bring my cars here for sevice.

Great Experience!

We ordered a Dodge Ram pickup in the spring and at the end of the summer purchased our Wrangler at the end of the lease. No nonsense transactions! We will continue to buy/lease our vehicles from World Jeep!!

Excellent service

I am always made to feel my work is important to them and I am important to themThe work is done on a timely bases and done right. My jeep is returned to me clean and ready to go.Never a problem and never any drama.

mike superti was super on deal!

mike was on the money in deal for 2013 Chrysler 300. made it simple,he delivered the car! can not say enough for him and staff. thankyou George sakelaris

Excellent Experience

I recently purchased a Jeep Wrangler Unlimited from Kevin Conroy. He was excellent to work with throughout the process. It's about time that you can want a car dealership and it not be a miserable experience. Kevin was helpful, always had answers to the questions I had and had a no pressure approach to the entire process. Very good experience overall.

Good experience :)

I had called ahead to get a rough trade value. Reggie was very helpful. He did give a high value which i figured wouldn't keep once we got there. The trade value dropped $1000 when we arrived but was still higher than 2 previous quotes. The vehicle we bought was a late model/low mileage used which was priced reasonably. I feel we got a VERY good deal and Brianna (sales) was extremely easy to deal with and very pleasant. I would recommend the dealership.

Typical care buying run around - took longer than it should

Went in to lease a 2016 Renegade based off a referral from a recent customer of theirs. Did my research, and took print out of quoted lease price directly from the Jeep website. Went in with the specific car, TrueCar certificate, and Jeep price quote, and asked for the deal as outlined on their site. Online lease price was $215. After coming in from the test drive, salesman came back with a 'best we could do' price of $339 (yes, more that $120 over online quote). After he tried to explain why the difference, I said, ok, thank you, and was ready to leave. I did not need a car at a price more that $120 over what I expected. Of course he told me to wait, and the back and forth began, $280, $260, etc..still more than what was quoted. Finally ready to leave, he asked me what i wanted. I asked for $235..off he goes again....comes back and its a done deal. 2016 Renegade Trailhawk, $2000 on a trade in plus $3600 TrueCar savings cert, walked away with a $235/39 month lease.The real kicker is that when a person refers a customer to them, the they would receive a $200 referral reward. They told me that because my deal was 'too good' they could not give out the award. Very petty and unprofessional on their end. The other thing, which I understand can happen, but shouldn't...the Jeep came with the Uconnect service, which was outdated and needed to be updated. The car rolled off the lot outdated...that should not happen. Had to waste the next business day at the dealer while they updated the system (a few hours back and forth).The end result is that I got the car I wanted at the price I wanted, but as I said, typical car buying 'experience'.

Exemplary service..fantastic experience...great staff

Brianna DiBella and Vanessa Obregon are by far the best sales people I have ever come across. I lease cars so this is the 6th car (6th time) I've had similar transactions; this occasion was by far the smoothest. Both were extremely knowledgeable, provided great service, neither were pushy or tried to 'pull one over me' and neither tried to sell me on stuff I didn't want. Brianna had ample knowledge on all the vehicles and was able to answer all of my questions without hesitation. Bill Morgan came in at the end and sealed the deal with ensuring that the transaction went smooth and that all of my questions were answered. This is truly an A+ transaction.

Salesman and finance where tremedous. However, the down side

The down side of this whole experience was the car preparation and hand off. The cleaning of the car was a joke. The windows where not cleaned and their appeared to be a smoke film on the interior windows.Their was a dark beige wax pencil markings/writing on the tires that was NOT washed / rubbed off and tire shine was sloppily wiped on over this mess.Their was a rub /smudge markings on the right rear quarter panel that was not buffed out and on the hood as well. Overall extremely poor, unprofessional preparation for the vehicle to be turned over to the customer.For the amount of money being spent I found it extremely upsetting that the vehicle was in the condition it was in.

Recall service

Received a recall notice on 2014 Grand Cherokee Limited. Scheduled appointment with ease.Work was completed in a timely manner to our satisfaction. Great customer service.

So easy

I knew I wanted a Cherokee, but I didn't expect buying it to be so easy. Barry was great, and I'm in love with my Jeep. I wasn't pressured at all, got a great deal, and I don't feel like I had to settle.

Very Helpful

As a first time new car lessee, if was fairly intimidating. My salesman Ruben Blanco really helped me understand what Jeep I really wanted, and what steps I needed to take. The Dealership was also very flexible with the process, and helped me get exactly what I wanted a price point that worked.

Car buying made simple and hassel free.

My experience with this dealership was a pleasure. no hassel or pressure to buy. They located the car and model for me. I really enjoyed this dealership. I would recommend my salesperson Ruben Blanca to anyone who asks.

Good experience!

Buying a car is never a fun experience and as a recently single female that has never had to do this on her own before, I was very nervous! But I did my homework and was prepared. I worked with Tyquan Alston and he was a pleasure to deal with. He helped me get a great car in my price range without a lot of hassle and haggle! I really appreciate all his help!!! I would definitely recommend working with him.

Service department

I always work with Daniela Ferreira in service they do not come any better always a pleasure to work with and extremely knowledgeable about jeep products.

Great

Paul couldn't have more helpful. He made sure we were totally satisfied. Trade-in was also very good. We went home with our vehicle very satisfied.

Great service

Dealing with Bill Morgan was great. Very professional, courteous and patient. Explained about the certain programs that I was eligible for. Overall very satisfied. Excellent.

Quick, Easy, No Haggling

The buying experience at World Jeep was quick, easy and haggle free. I made it clear to my salesman, Barry Williams, that I had no intention to play the "Price reduction - Finance Manager" game and I wanted his best price initially or I'd go elsewhere. I had intended to visit 3 Jeep dealerships before making a decision but didn't need to because Barry gave me a fair price. I must also commend Customer Advocate, Bill Morgan, who went through all the features of my Grand Cherokee in great detail. Due to the distance between the dealership and my home Bill even went out of his way to personally deliver my license plates. He lives in the next town over and I appreciated his efforts.

go to world!!!!

i was very pleased with leasing a car at world. from joe then mike then my salesman paul they also have a customer advocate bill that helped with the car which i thought was great

Great Service!

I went in last night, 8/9 looking to buy a Jeep Compass. I met with Kevin Conroy who was great from start to finish. He was extremely helpful and was able to work with me to make sure I purchased the vehicle I wanted and stay within my budget. Kevin and his team deserve recognition for a job well done and making sure I walked out of there a satisfied customer. I will definitely be recommending World Jeep to my friends and family when they are looking to buy their next car. Thanks again to the team at World Jeep for making this experience a pleasant one!

Truck, yeah!!!

So I started my day looking at a pre-owned Durango and thanks to Kenny, I left with a rockin' 2016 loaded Dodge Durango. Kenny worked tirelessly to get me the payments I wanted. Great selection of cars/trucks on their lot - don't go anywhere else. Actually, the entire staff makes you feel welcome and comfortable!

not happy

brought truck in sunday night for 7;00am service for monday oil change that job was done.. plus 2 recalls could not do them,because of short of help picked up truck at 1;00 pm not happy!

Excellent sales experience!!!!!!!

I recently bought a 2016 Jeep Compass, I was very pleased with the sales staff. Brianna and Bill made my car buying experience easy and I would defiantly recommend anyone looking for a new car to visit World Chrysler, Jeep & Dodge!!!!!

Everything went very smoothly, in and out in three hours.

I came in to the dealer to inquire as to my options as to a lease termination on a Wrangler Unlimited and went home the same day with a new Grand Cherokee from the dealer floor. They were very accommodating.

My experience was very pleasurable everyone was professional

All around great experience mike superti the sales person made my test drive plus the negotiation process very smooth I will definitely recommend this dealership to everyone my family, friends and even strangers in the street thank you for my 2009 mustang .

Unplanned Purchase

Today, I was unexpectedly in need of a new Jeep. I came to the dealership and met Ken. He was very helpful and knowledgable. He helped me purchase a vehicle to both meet my needs and budget.

It was a good deal, expedient, and a pleasure.

Kenneth Cary was able to meet my budget and give me what I wanted. I am very happy with the car, as well as, the whole experience.

Experience review

All persons I had contact with were most pleasant. I. Will recommend anyone I refer to ask for them. My daughter recommended that I ask for Mike and she was right. He was most helpful and made my trip to your dealership a good trip.

Purchased Used BMW car

Paul is very nice and friendly. we have completed the deal in less than 30 minutes. They provided all the information required. Got 1 year service as additional benefit.

Oil change

Too difficult to get appointment for simple oil change. Service agent recommended pricey EFI service based on mileage alone but manufacturer does not recommend this service.

Good service

My husband and I recently purchased a 2016 Dodge Durango from the dealership. Kevin was very helpful and worked with us to find a car and a contract that worked for us. Bill Morgan showed us the basics of the new technology in our car and was very helpful as well. We left feeling confident and excited about our new vehicle.

Service department

The service department is very courteous and efficient. Each time I call I have been able to get an appointment as soon as possible .I schedule the earliest appointment and the technicians are on time

If You're Thinking About Buying a Jeep Go to World First!

Our first time buying a Jeep and our experience was first rate and our Customer Advocate Bill Morgan was an "All- Time" guy who walked us through everything about our Jeep. I wiil recommend World Jeep to everyone.

They stand by their work and make it right.

So world dodge initially messed up and damaged my wheel when installing a tire. BUT- rather than arguing with me or trying to do a hack-job in repairing it- they stood by their work, owned up to the mistake and made it right. They replaced the wheel, gave me a ride home and were very respectful and curtious. Thanks world- mistakes happen but I'm happy to say you dealt with it properly and made it right. You have my recommendation.

Excellent work,

From the moment I walked in till I leave everyone is very cordial, even my salesman Ken rememberso my name and only sees me when I bring my jeep in for service...I like that.

AWFUL LIARS

The service department has been terrible from the beginning. Our family has had several issues with them in the past. The latest lie they told us is that all of the TEN recalls on our 2014 grand cherokee were taken care of, just to find out that they weren't because a family member was driving it home from their dealership and realized the Electronic Stability Control was malfunctioning. This happens to be one of the many recalls they told us that they fixed. Mind you, the reason it was brought in is because the truck shut off while I was driving. Which happens to be another recall regarding the alternator that suddenly turns off. They really don't care about anything and they don't realize the endangerment that they are putting their customers in. TRULY DISGUSTED BY THE AMOUNT OF INCOMPETENCE THIS PLACE EXHIBITS.

Buying experience