Woody Folsom Ford

Reverend

I was in & out in a very timely manner. The work was done right, even cleaning the vehicle to complete the service job. How great!

2015 Ford Escape

purchased our 2015 Ford Escape from your dealership in 2015 and have been highly satisfied. We have reccomend your dealership numerous times.

Best experience ever! Family friendly environment!

I bought my first Tahoe from them 6 years ago when they were in Hazelhurst. Mr. Al was friendly, listened to what I wanted and got me everything on the list! I just bought my second Tahoe from their Baxley location and Mr. Al, once again delivered!!!!! All the staff there was great!!! I had my two year old with me and while my husband was dealing with all the car stuff, they all helped to keep her entertained!! Mr Woody himself came out and talked with us and showed us the play room for her to hang out! They really put a lot of thought into this building b/c the best part is all the offices are made of glass. When she was playing, I was able to keep on eye on her the entire time and still deal with the car stuff when they needed me. Besides the great deal on my car and the fact it is absolutely beautiful, as a mom, it's the small stuff like that that will keep me coming back and referring to all my friends and family!!

Great customer service

All around great experience Becky Brown has made the purchase the easiest, fastest and most friendly and complete experience. She took care of everything, and even had it delivered to me. I won't do business with anyone else. I've always hated the vehicle purchase experience until I worked with her

Best car buying experience

By far the best car buying experience I have ever had!! The General Manager, Keven Carter, was extremely helpful and put me in the vehicle of my dreams, a Jeep Wrangler! NO BUYERS REMORSE EITHER!! Keven was up front and honest with me about what was affordable for me and my budget. They made the buying process simple and stress-free. I recommend this dealership to all my friends and family. The new facility is gorgeous and loaded with inventory! I've even had my vehicle serviced there a couple of times and they did a great job too! Well worth the drive to deal with! They make you feel right at home!

RELIABLE AND TRUSTWORTHY!

We have bought our last four vehciles from Kevin Carter. Kevin works at Woody Folsom Ford in Baxley, Ga. Kevin is very attentive to the needs of his customers and he is always very professional and personal. He takes the time to know his customers and their families. If something is not right, he makes it right. He is very reliable and trustworthy. That is very important when buying a car or truck. We have never been disappointed in any transaction that we have had with Kevin Carter. He also has a another salesman that helped us this time and his name is Jonthan Roland. Jonathan was extremely helpful and bent over backwards to help us. Kevin is the first person we go to when buying a used/new truck/car/ SUV.

Great place to do business!!!

Best experience i've ever had buying a truck! They have the biggest selection of lifted trucks i've ever seen!

bad business

Please make sure that your paperwork match what they tell you. Christine told us one price but put another down on the contract. Please read everything before you sign.

Very helpful lady in Service Dept

Ms. Brooks in service is so helpful! It is nice to know someone WILL call you back!

One Happy Customer

My recent experience with Woody Folsom Ford was better than I could ask for! They made it possible for me to drive home in the exact car I wanted at the price I was hoping for! Everyone at the Dealership was very friendly & welcoming.

Excellent Service

Excellent customer service and friendly staff. They've a huge selection to choose from. I'm enjoying my new mustang. Looking forward to making my next purchase from these guys.

Highly Recommended

This Dealership treated me like family. They was very helpful the entire time. If anyone is looking to purchase a vehicle I would high recommend them to go to Woody Folsom Ford.

Worth the Drive!

I found the car I wanted online and sent a credit app in for approval. I was immediately contacted. The next day, I went to look at the car the salesman did not pressure me into buying. The whole buying process was so smooth, I would do it all over again! If you are looking for a new car, I highly recommend Woody Folsom Ford!

Great Dealership!

It was a great environment and the employees were extremely nice. I would recommend anyone buying a car to check Woody Folsom Ford out.

Very pleased!

I enjoyed my experience with buying my car from Woody Folsom Ford. Very nice people and easy to work with. Super nice dealership. Everyone worked together to make sure I left happy and in my budget.

Great Experience!!!!

Was the best car buying experience I've ever had. Didn't get to meet Woody, but the new General Manager Keven Carter was a tremendous help.

Questionable service on two occasions.

I own a 2011 Ford Fusion. In the latter part of 2013, I received a letter from Ford about possible problem with "throttle" (not a recall yet). Kept the letter and later began having problems with the car "surging". Took the car to Woody Folsom Ford in Baxley and explained problem. Waited while they "repaired" the problem but person who took my complaint apparently was not listening. About 1 1/2 hrs. later, he brought car out; when I began to leave, had same problem as when I took it in. He was standing there and I brought to his attention that car was doing the same thing, and he admitted he also heard it and asked me to bring it back. Apparently they "fixed" the throttle referred to in letter from Ford and did nothing about the surging. Took the car back in a couple of days; they checked and said would have to order a part. Came back a third time for them to replace the part. That was apparently the problem, but they did not listen to me the first time. Today I stopped by Baxley dealership to inquire about the cost of wheel covers (or hub caps) that were not "after factory" as were the ones that came on the car (two of which fell off within two months after my purchasing it.) Since I am on a walker, I asked if someone might come out and get info they needed and tell me the price of four new ones. A black gentleman helping me went inside and asked and returned to tell me I would have to get out and come inside. He pointed to another fellow who I was told was the Parts Manager; I asked him if someone could come out, get the info off the car, and check for me without me having to get the walker out. He stated "sometimes". Very poor management (whether this was the Parts Manager or any other employee).

employees failed to get my property out of my car

Your employees failed to comply with what they said they were going to do with my personal property. They said that they would transfer my property to my new vechile and failed to do so, I have spoken to Woody himself and he has yet to return my messages and property!!! Never again Will I deal with this dealership again!! I had some valuable things in my car!!

Love the new store!

Just bought a used car from Cam at Woody Folsom Ford. Everyone was extremely professional and helpful. My wife and I love the new dealership! It was a first class experience!

Well at least they are friendly...

It's just difficult to find a salesman that isn't busy. Even with the messages I leave and emails I don't get any of them replied back to but when I finally get someone that isn't busy to ask questions about a few vehicles I'm interested in, come to find out that there vehicle database is inaccurate. That the vehicles in question have been sold weeks or months ago. They would tell me they will fix the problem and get back with me on what they actually have but never hear from anyone again. It's back to trying someone who isn't too busy to help. I would forgive all that if someone would at least respond back to my messages.

Very Nice

Treated me like family! Came in to buy a used car and they took excellent care of me through the entire process. Cam was extremely helpful.

New Mustang

Found a mustang at this dealer, when i called to set up a time to come over and see the cat they brought the car to my house fro me to test drive and even sent the paper work in. Never even had to good in to the dealer. very nice people and easy to work with