Woodhouse Lincoln

Pleased with the outcome

The car had a major problem just a few days after purchasing it. We tried contacting WOODHOUSE just wanting help but the initial customer service told us that there was nothing that they could do for us. We did a lot of research and took the car in a few places until deciding to take it to VW Baxter where they took care of the problem for us. I was surprised to receive a call from woodhouse after the car was fixed wanting to find ways to compensate us for the time wasted, inconvenience, frustrations etc that the car and the company might have created us. long story short, all you need to know, is that they surprised me in a very positive way by making up for us not being happy with the company even when they didn't needed. You expect a good company to go above average service and that's exactly what they did and provide. The way the handled it showed me that they do care about the customer after the sale and that's really rare now days.

Customer of Woodhouse Lincoln Since the 90s

I don't do recommendations unless I know it to be true. We have been customers of Woodhouse Lincoln since the 1990s. My wife and I have bought or leased 7 vehicles in that time. Matt Swoboda (sales manager) has always been friendly and ready to meet our every reasonable need. Gary Combs and Brian Sich have always ensured they listen to our needs and have directed us to vehicles that fit our requirements. The finance department (Aaron Cohen and staff) is one of the fastest that you will ever deal with. He will go to whatever level of details to ensure you understand the details of the financing of your car. The service department has always been top notch. Service and courtesy is what Woodhouse Lincoln does best, if not, talk to Matt. We have enjoyed our long relationship with this dealership and hope you enjoy it as well.

A great place for convenience and dependable

I have delt with woodhouse for several years and have bought multiple vehicles through woodhouse. We have been satisfied with our results, Brian Sich has been our dealer for a majority of our purchases always helpful in finding the right vehicle for our family needs. It's refreshing knowing he has the customers best intrest at hand!