Winslow BMW

Best experience ever

We just purchased a X3 from Winslow BMW and it was the best car buying experience I have ever had. Darren Nicholson was amazing and never once tried to influence or pressure us into a decision. He provided answers to our questions and allowed us to make our decision on our own time line. I would recommend him and Winslow to anyone looking to purchase a vehicle. Awesome!!

Winsl

I was wanting to trade my Harley and current late model car. I shopped weeks looking at 3 different competing car brands/models, all with comparable equipment and capabilities and consider myself an "educated" car buyer. Winslow BMW and Bob Evans, my sales rep, made the process comfortable and easy. The decision to purchase from Winslow BMW was simple, they WANTED my business!! They took an active role in finding me a FAIR trade value for my motorcycle - unlike the other dealers. They returned phone calls, emails, and texts promptly and even took a proactive approach to communicate without me feeling harassed or bothered, just a good balance of two-way communication - not so with the other dealers. They were willing to make an appropriate deal collectively without either of us feeling taken advantage of - Can't say the same about the others! All in all, I'm a satisfied consumer and fan of Winslow BMW. Making a purchase, especially one that tickles so many emotions, shouldn't be a head or heartache! Kudo's Winslow BMW, Neil and Bob for making this neither, but simply, a pleasure!!

Service

Appointment made for oil change took them 4 plus hours to complete that was with an appointment buy a BMW every time you need service kiss the day away.

Bob Evans re buying a 2017 BMW X5

Mr. Evans gave us extensive information on the 2017 X5 xDrive40e and the X5 xDrive35d. He was very knowledgeable and answered all our questions. If we decide to buy one of these vehicles it will definitely be from Winslow BMW.

Awesome staff

We met with Mr. Betterson, who then introduced Mr Darrin Nicholson to us. Darrin was patient, understood the kind of vehicle we wanted and our price range. He was respectful as well as funny.

BMX X1

We lost our BMW X3 in a bad hail storm and Winslow BMW made the car buying process easy and very fast. If it wasn't for Winslow BMW we would probably still be struggling to get a new car.Mr Fishe took the time out of his schedule and phone calls back and forth, he was great. already got back to us with our questions and about the vehicles. Thanks Bill! :)

Darrin Nicholson

We pulled up to the Dealership and was greeted by Mr. Nicholson. He was very respectful and professional. My husband and I felt that his main focus was on what we needed and not just making a sale. We looked at numerous cars in the heat and he never once complained or rushed us in making our final decision. This place was amazing and the staff was extremely friendly and made us feel so comfortable. We would recommend Mr. Nicholson toany and everyone because he has been the best dealer that we have encountered since buying a vehicle.Chesley & Yolanda

New car

We bought our 1st BMW. Darren and Bob were our salesmen. They both did a great job. Got a great deal on a new car. The very best available. Thanks guys, I can't wait till it's built!

Wonderful and fast!

Bob Evans and his helper Darren sat with me and my husband and a we're all of our questions and never made us feel rushed. We had called and received quotes from several dealerships and they were still able to not just match, but actually beat the other quotes!!

Had the specific vehicle we were looking for

Bob Evans was great to work with on our purchase of a new 2016 X5 Diesel. Friendly, straight-forward and very knowledgable. We got our deal done quickly and painlessly (as painless as car buying can be....!) and never felt any pressure from anyone on the Winslow staff.Would recommend Winslow for anyone looking for a new BMW and would highly recommend you ask for Bob Evans.

Seamless lease experience

Working with Bob Evans was a seamless process. Bob communicated promptly before and after the dealership visit to pick up the car. Bob made us feel at home at the dealership (very new facility and very inviting). He also spent well over an hour explaining the various features of the car (which are many). Bob was very easy to work with regarding the final price of the car and other aspects of the lease. And, he recommended a number of places to stay and eat during our visit to Colorado Springs to pick up the car. I highly recommend Bob if you are interested in purchasing or leasing a BMW.Jim Carlson was also a pleasure to deal with. Jim explained all aspects of the lease and we felt at ease with him.

Best purchase process ever!!!

Bob Evans is the best car salesman I have ever worked with. I would highly recommend him any chance I get.

Traded in old Z4 bought new 340ix

Salesman Bob Evans is very experienced and informed. He patiently led me through the purchase. I strongly recommend seeing Bob if you are interested in a BMW.

Wonderful experience.

Short and sweet: I would highly recommend this dealership to anyone. Bob Evans was great to work with. I bought a preowned 2012 535ix and couldn't be happier. The sweetest, fastest car I have ever driven!

Wonderful experience

I would highly recommend this dealership to everyone. My sales rep, Bob Evans was great to work with. I bought a preowned 2012 535ix and couldn't be happier. I'm 69 and have wanted a BMW for a long time. This car is just amazing in every way. I was very pleased with my buying experience.

Awesome service from Bryce and the team!

The team at Winslow is awesome. Bryce (service adviser) has outstanding customer service, always treats customers with respect and explains everything fully. I highly recommend the team at Winslow BMW. Rudi

Great service amazing dealership !

We were very pleased with the service we recieved from windslow BMW both Charies White and Jik Carlson were amazing ! We are recommending our friends here.

Best experience ever!

I purchased my BMW X1 last Friday. I was very nervous about my experience. This was my first time to even walk into a BMW dealership. I have to say that within minutes all of my fears were gone. Charles was very helpful and answered every question we had. He made us feel comfortable and very welcome. We walked out with exactly what we came in for. We came in close to closing time and I never felt rushed or pushed. Everything was explained to us in great detail. I have purchased many cars, from different car companies and this was my best experience by far! Jim Carlson in finance was just as helpful and kind. I will definitely be returning to Winslow BMW!!!!

Client Care---Bob Evans Owns It!

This past week I purchased a BMW from Winslow and was fortunate to have Bob Evans as my sales person. Bob provided outstanding client skills which included knowledge of product, common sense, quick response time to questions via phone and email. In summary Bob owned client care and is a great asset to Winslow.

Thumbs up to Winslow!

Everyone at Winslow is top notch. Bob Evans has sold me a few cars over the years. He makes me feel my business is important to him, and he is so patient and knowledgeable with all my questions. Jim Carlson in finance makes the financing easy and quick. And I am so impressed with their service department. Eddie, Mike and Jason all treat me like a queen every time I need service or repair. They always make sure I am well taken care of, explain everything thoroughly and ensure I am in a nice loaner vehicle while mine is in the shop. Service for me is a big factor in choosing a dealership. My time is limited, and here I get treated great and am in and out fast. Thanks to you all for the positive experience!

Over the Top!

My purchase at Winslow BMW was the best sales experience in 27 vehicle purchases over 29 and a half years of buying vehicles. Scott Lord was exceptional as the first person I met with upon arriving at the dealership. He handed me off to Scott Madelans who is the best salesman on the planet; Scott knows what to say, when to say it, and how much to say to the customer. Winslow BMW and Scott truly demonstrated a First Class Operation that you expect at a high-end dealership like Winslow BMW. I stopped by to see the vehicle I was interested in and had to leave for an appointment. Scott had the car ready for me to test drive after I returned about an hour later. And, he stayed past his normally scheduled hours three days later when I showed up unexpectedly to see if we could close the deal. Scott painstakingly worked with me and my wife until 8 pm after we decided to purchase the vehicle and patiently answered all our questions. The purchase agreement paperwork was prepared in record time and Jim Carlson was superb as our finance manager, explaining all the potential add-ons without pressuring us to purchase them. Scott also had the vehicle brought forward for my wife to see and test drive on the day we purchased it. In addition, Scott invited me back the next day to conduct some one-on-one training for all the capabilities the BMW possesses. You usually DO NOT receive that sort of outstanding service after you sign the paperwork and drive off the lotthis really sets Winslow BMW apart from other dealers! After driving the BMW for two days, I can say it is truly the Ultimate Driving Machine they purport it to be. Quality fit and finish, solid ride, incredible handling, technologically advanced, and very quiet best describe the BMW. BMW is to the motor vehicle industry as the Broadmoor is to the fine dining and hospitality industry; 5 Stars in every aspect! I was very impressed with all attention to details Scott and the rest of the crew displayed during our experience and will most likely be a BMW and Winslow customer for a long, long time!

Over the Top

My purchase at Winslow BMW was the best sales experience in 27 vehicle purchases over 29 and a half years of buying vehicles. Scott Lord was exceptional as the first person I met with upon arriving at the dealership. He handed me off to Scott Madelans who is the best salesman on the planet; Scott knows what to say, when to say it, and how much to say to the customer. Winslow BMW and Scott truly demonstrated a First Class Operation that you expect at a high-end dealership like Winslow BMW. I stopped by to see the vehicle I was interested in and had to leave for an appointment. Scott had the car ready for me to test drive after I returned about an hour later. And, he stayed past his normally scheduled hours three days later when I showed up unexpectedly to see if we could close the deal. Scott painstakingly worked with me and my wife until 8 pm after we decided to purchase the vehicle and patiently answered all our questions. The purchase agreement paperwork was prepared in record time and Jim Carlson was superb as our finance manager, explaining all the potential add-ons without pressuring us to purchase them. Scott also had the vehicle brought forward for my wife to see and test drive on the day we purchased it. In addition, Scott invited me back the next day to conduct some one-on-one training for all the capabilities the BMW possesses. You usually DO NOT receive that sort of outstanding service after you sign the paperwork and drive off the lotthis really sets Winslow BMW apart from other dealers!After driving the BMW for two days, I can say it is truly the Ultimate Driving Machine they purport it to be. Quality fit and finish, solid ride, incredible handling, technologically advanced, and very quiet best describe the BMW. BMW is to the motor vehicle industry as the Broadmoor is to the fine dining and hospitality industry; 5 Stars in every aspect!I was very impressed with all attention to details Scott and the rest of the crew displayed during our experience and will most likely be a BMW and Winslow customer for a long, long time!Rick A

Great Service, Great New Dealership

My 325xi wasn't running as smoothly as it should be so I called Winslow BMW to see if they could help. A really good technician, Dan, got everything all tuned up and it is running great again.

It MUST be the "Family Owned" atmosphere

I live in Las Vegas, and shopped here previously, and bought from Winslow a little over a year ago. That was such a great experience, of course that when I need to look again, Winslow is on my very short list. Having been in hospitality for a very long time, I am hyper sensitive to really keen, sharp service, and NO Pressure.Needless to say, I took delivery of my 2nd purchase from Winslow this past weekend, and I am beyond pleased yet again with the entire experience. I am a guy that does not mind paying if I feel I am being treated great, and getting a good value. Winslow BMW met these objectives perfectly. The service and experience with everyone at this dealership has been exceptional, really and truly (Again). I didn't feel like a "customer", I was treated like family. When I get service and sincerity like this, I don't mind paying (though I did get a very good deal as well.) My car was delivered quite delicately, and all the paperwork needed was FedEx overnight, with a follow up call with Jim Carlson. Any and every question or concern I had (Which was very few mind you) were answered clearly and concisely. I realize for some people, buying a car with minimal "tire kicking", or going out of town might be a hard pill to swallow, but I have been a BMW driver for about 15 years now, so the car's are not "new" to me, I know what I'm looking for, and what I am willing to spend. The key word here is "trust" when buying, and Gregg and his team at Winslow I trust, plain and simple. Good People, not commitment afraid, do what they say they will do. Like the review title says, It must be the Family aspect of this dealership, because you are treated like it and it shows.There is no value you can put on good service when it comes to buying cars, especially a BMW. Everyone wants to feel treated special, and that they are getting a value. Winslow did that for me again.For a Buying experience, you can deal with no other dealership as confidently as Winslow.

Scott is great!

Scott has always been great to deal with. I ordered a vehicle, where negotiating a price and everything went very smooth and felt no pressure. Along with ordering, I was in and out of the dealership all the time with my impatience and wanting to look at other cars as I waited the 3 months for it to arrive. I was able to look at other cars at my leisure as I debated between models, debate the pros and cons of going with a vehicle on the lot, and any question he couldn't answer, he went out of his way to find out and was able to text me an answer when he found out.Overall, in purchasing a vehicle with Scott, even with the very few negatives I had about other things in the dealership, Scott made things right for me and always seemed to be above and beyond any salesman i'd ever dealt with at any dealership. Highly recommended.

Bought my first BMW

The entire staff was friendly and worked hard to make sure we got the vehicle we wanted. Scott really went out of his way both during and after the sale!

BMW X3

Dec. 22, 2015 was the date of my 2nd purchase from Winslow BMW. Each time I was treated fairly and with total respect. Bob Evans was my salesman and was extremely professional, courteous and knowledgeable. I would definitely purchase from them again. A GREAT DEALERSHIP.Paul A. Dreger

Felt like family

I purchased my Ford from Bob Evans at Winslow BM . He made me feel so comfortable with the purchase and answered any question I had along the way. I'll definitely be back!

Best car buying experience EVER!

This dealership has a very knowledgable, friendly and professional staff. My experience in purchasing my new BMW X5 was extremely easy and pleasent. I actually had the vehicle built to my own specifications and I recieved it in an impressively fast time frame. Hands down, this was the best car buying experience ever!

Efficient and friendly!

Everyone that works there is helpful, pleasant and knowledgable. They know what they are doing and operate in a very professional manner. So easy to work with!

Pleasant, Easy, Fast, and Good

I don't generally enjoy buying cars because the negotiation is usually lengthy and manipulative, I'm often disappointed with the product, and the post-purchase "experience" feels more manufactured than genuine.Working with Sue Harris and Tom Betterson was refreshing. We spent most of our time selecting the right car (for my wife) and very little time deciding on a fair price for both the car and out trade. They were kind, competent, and a pleasure to work with. This is the best engineered car I've ever owned, and the most fun to drive (435i x-drive with manual transmission). And yet I find myself looking for excuses to return to the dealership and say Hello again.

Best hassle free experience

Everyone at the dealership was pleasant to deal with and made you feel at home. Our experience with Scott Madelans was hassle free and at the end of the day he got us the best bang for our buck. Thanks guys!

Easy as it gets..

If you want fast and easy service with no runaround, call Bob Evans. Jim Carlson makes the financing part painless. My next car purchase will also be with the dynamic duo.

Easy and Smooth transaction

Scott Madelans made this buying experience fun..Everything was said and done in 2 hours max..None of that sitting at that dealer half the day or all afternoon Thanks again!!

...going green, buying a BMW i3..

I've resisted hybrids for a long time because their "rate of return" was way to long, and they were boring, but the i3 changed all that. Its very efficient and a blast to drive! Our buting experience was awesome, Bob Evans was incredible, very knowledgeable, and he introduced me to Scott Lord who ownes an i3. Talking with him I felt he was very happy with his decision. After the first drive on the Interstate, I knew I woukd be too. Winslow BMW has been around for about 50 years, and their new facikity is beyond words.

Always enjoy the experience!

Went in to see Bob Evens and ask a few questions. He was so helpful in finding a car to fit my needs and also worked with me to fit my budget.

Great Service

Bryce was a huge help in assisting me resolve an issue I had with my car. He kept me updated as the technician worked through the start issue. Great communication, great service

Great job!

I recently bought a vehicle from Scott Madelans at this dealership, and I was very pleased with the way I was treated. He really knew his stuff and made the process easy. I will recommend this dealership to anybody looking for knowledgeable staff and great customer service. Thanks Scott!

Superb customer service, I wouldn't go anywhere else!

Our Client Advisor Scott Madelans and Finance guy Jim Carlson are the best. Honest, personable, knowledgeable, professional, and just plain cool. They made purchasing our vehicle a breeze!

Best experience ever!

I received a phone call from Tom Betterson letting me know they had a car in stock that I had been looking for. When I went down to the dealership, I received a warm welcome and friendly service. Everything about the leasing experience was over the top professional and friendly. I have purchased and leased many vehicles from dealerships over the years but this was far and above the best experience ever. I would highly recommend them to anyone considering a BMW. This will not be our last purchase/lease from Winslow.

Maintenance service at dealership

Excellent service. I needed service on my 535 xDrive. Bob Evans was patient and helpful with my request and took care of my car immediately. Thanks!

Very patient

I found Winslow BMW to be the greatest new car buying experence I've ever had. Bob Evans was very knowledgeable and patient. He listened to what I needed and found me just the right car!

New M3 Purchase

Grayson Richey, Jim Carlson, and Greg Randolph were a pleasure to deal with in helping me purchase my new M3. I can be a bit difficult to deal with as I am a frequent purchaser of automobiles but they were outstanding in helping me with this transaction and wouldn't hesitate to buy from them again.

Purchase X5 CPO

A few months ago, I talked with Bob Evans and ask him to call me if he saw a CPO X5 with a third row seat. I was impressed!!! He called, not on only one X5, but on a few different X5's. Bob's intention was to meet our needs first. He was very patient and attentive. Finally he mentioned the X5 we finally ended up buying after multiple test drives, and lots of questions.In the end, we ended up with a GREAT used car at a fair price.We compliment WinslowBMW for their NEW Building, it is on par with many of the worlds best BMW dealerships. But most of all, we compliment Bob and his truly remarkable customer care.

a great buying experience

I had a great experience buying my dream car and it made it easy with the help of Molly Mishos- very attentive and delivered an excellent service.

Great Experience !

Great customer service .. Made buying my dream car easy and enjoyable ... Scott listened to my wants and my needs, and it a very quick process.

The easiest purchase ever!

We purchased a BMW X3 28d from Tom Betterson in Oct. Purchasing a vehicle is NOT my favorite thing to do as it always seems to be an extremely lengthy ordeal but not with Tom! We drove the car on a Saturday, talked it over on Sunday and purchased the car on Monday. Thank you Tom for all of your help and making this a very easy purchase. Time is very important to my husband and I and Tom did not waste any of ours! Again thank you Tom! The Pinney's

Wasn't able to test drive

I went in to test drive a 4 series on October 24th. Met Charles White and we drove a 428i xDrive Gran Coupe. In the dealership, we talked about my criteria and told him I would send a few configurations to get a price quote. The prices for the 4 series were slightly higher than I was comfortable with, so I thought I would consider a 3 series. I was still considering the 4 series, but just wanted to weigh my options. So, went in to test drive the 3 series on October 31st and talked with Charles. He said they drive the same and was not interested in me driving the 3 series. He told me the 3, 4, and 5 series all had the same engines and there really is no difference. I was floored. Why would anyone consider buying any car without driving it first.For me to spend $40K on a car, I may want to drive the car once and decide to buy it. But, I also think it is very reasonable to drive the same car, in this case a 4 series, twice before making a decision. Here, I wanted to drive a 3 series, not the 4. Since I was not able to drive the 3 series, I went to Denver and drove the 3 series and I drove the 4 series for a second time. I also drove a MB C300 twice from the same dealer earlier in the week. I am not sure why Winslow and Charles White have their philosophy, but I personally think it's lazy and/or stupid. I will no longer look to Winslow for future car purchases. For me to buy a car, I want to drive it first.Jim

Be Cautious

I brought my vehicle in after my brake like came on. They service tech checked the pads and said they needed to be replaced. He wanted me to make an appointment for the next week. I declined because I had the car inspected prior to purchase which was less than 6 months prior to this visit. During that inspection I was told the brake pads were fine. I ended up taking it to an independent shop and they confirmed the pads were fine however the sensor was bad. Since this was my first an only experience it left me feeling like I could not trust Winslow and probably won't go back for their advice on service issues. Hundreds of dollars difference between pads and a bad sensor, glad I got a second opinion.

Best service i have ever gotten

I recently purchased a bmw 528 from Winslow BMW and i am very satisfied with service. Thanks to Gregg and Jim. People at Winslow BMW make sure you are 100% satisfied with your car. My previous experiences at dealerships were very painful, but this time was different. I would highly recommend this dealership if you are interested in buying cars.

Nice cars bad employee

Today was the worse experience I have ever had. If you need your car serviced do not let Jason help you. He has the worst customer service ever, he is very rude. I was just about to trade for a brand new BMW. Not anymore, I'm headed to the Lexus dealership now. I'm spending my money elsewhere.

Bob Evans; Outsatanding BMW Rep

Bob Evans is a real professional. I give him my highest recommendation. Never dealt with a better representative of your company or any other. He knows the product and can identify major options. He spent many hours with me going over the car that I bought from him, a BMW 328xd sports wagon. Thank you, Doug Murray

Best Car Buying Experince We Have Ever Had

My wife and I showed up at Winslow BMW one evening intending to kick tires on a 328d Sports Wagon. Upon entering the brand new, very inviting, building, we were promptly and courteously greeted by Bob Evans. He helped us track down the car we wanted to look at (a 2015 model that was very well priced), and demonstrated his knowledge of not only the car, but of the brand in general. After a test drive, my wife was obviously in love with the car, and we proceeded to sign and drive without the typical feeling of pressure to buy that we have felt at other dealers in the past. We were as much motivated by my wife's love of the car as we were by the professional and courteous manner in which we were treated by Bob and the other people we interacted with at Winslow BMW. The process was smooth; everyone was fast and thorough in doing their jobs. We had some questions the following day and walked in without an appointment, and unfortunately Bob was on a test drive and not available, which we understood. Rather than force us to make an appointment or wait until he was available, we were helped by Scott, who was also very knowledgeable and eager to help us. Everyone with whom we have dealt at Winslow obviously wanted us to be happy with our purchase as well as our experience during and after the purchase. I would recommend this dealership to anyone without hesitation.

Scott Madelans - great guy!

Scott was great and fun to work with - professional yet comedic at the same time. I appreciated his personality and his approach to business.

Atmosphere

Excellent environment, no sales pressure. Personnel are friendly and courteous and willing to work a deal to get where you as a customer would like to be.

Great Buying Experience

I was recommended to the BMW brand and this dealership, specifically Bob, by a friend who has a 428i and has graciously let us drive it many times. I had done my research and decided to purchase a 320i after test driving the model I had reviewed at their website. Bob is extremely knowledgeable on the brand and answered all our questions on the test ride. I was ready and said "start the paperwork"......or I thought I was ready. Had to go back home and on the way, my wife asked if I had seen the 228i convertible. Not being much of a convertible guy, I was not interested, but when I got home, my mind said look up the 228i. Well, not only did they have the convertible, but a coupe. I was impressed and felt I have to see the coupe or I will wonder if I missed out on something. In a nutshell, I decided to go with the 228i (i call it the 428i's little sister) after Bob took me for a test drive. It is SO fun to drive! Bob, Neil and Jim were very patient with me and changed the paperwork. I am very happy (and so is the wife). When your ready to look and/or buy, go see Bob!

Scott Madelans, Winslow BMW

I enjoyed working with Scott Madelans as I shopped for a pre-owned car. I initially drove two cars with him in early July. These cars had a lot of features and Scott proficiently demonstrated these options for me. I did like an Acura MDX that we drove that day, but I still shopped around over the next month to see if anything might suit me better. I am a wishy-washy, procrastinator when it comes to deciding on a vehicle purchase. I appreciated Scott for his patience with me as I slowly deliberated through this process. He never put an ounce of pressure me. Once I made my decision, the sales and delivery process at Winslow was easy and quick.

Needed to Get a A Key Programmed

Came in on a Saturday to get a key programmed, as Murray BMW did not do this for me, along with a number of other bad experiences with that dealership. Winslow had Bob Evans come over and program my key for my Z4 free of charge in just a few minutesand confirmed a follow on appointment with Winslow for day after tomorrow for some follow-on maintenance. Great experience and will always use Winslow from now on, big dealerships in Denver; you can keep them. Winslow is the best in the region!

Great Showroom and Sales

Bob Evans of Winslow BMW answered all my questions about the new 340i. He took me for a test drive in a similar vehicle, as the 340i models are not in stock yet. I strongly recommend consulting Evans if you are interested in a BMW.-Carl Ross

Two Words - Stay Away

Had a terrible experience after purchase and also with service. They are only interested in getting your money. I will only give anyone one advice stay away as much as possible.

Winslow made it easy to buy a car.

I first looked online for the used car inventory and I was pleased with the wide range of used BMW's they had. After a couple of minutes of discussion about price, we had a deal. When the salesman and I went back over the car, I pointed out that one of the cup holders wouldn't work and the windshield had a small crack in the passenger side. They didn't blink an eye and said they'd take care of it. Any question I had about the car that came up later was answered and I felt like I was really taken care of for the first time. Mind you I'm 46 and I've purchased plenty of cars since I was sixteen, I'd recommend Winslow to my family.

9 Hours Away

I decided to buy a '15 BMW 435i xDrive Convertible for my wife. It had to be Estroil Blue. There were three to choose from. I had less than stellar cooperation from the closest dealer and explained that to Bob Evans at Winslow BMW of Colorado Springs on the first phone call. Bob assured me that he would be direct, up-front, and make the purchase as smooth as possible. He did just that and more, and yesterday we made the 9+ hour trip. When we arrived, everything was ready, the paper flow was great, we had a through demonstration of features. We love the car and now that we're back, it's half broken in.

New Car Lease

My local BMW Dealer in SLC, UT was giving me the run around on pricing. Bob Evans at Winslow BMW was a straight shooter and easily earned our business. Even with a 1200 mile total drive to get there, it was well worth the experience!

Scam Artist, Cost me $5 to repair what they wanted $6000 for

I brought my BMW in to get a service code checked to see why my car was experiencing loss of power while being driven. I advised the service tech that the code would only show when the car was driven. Having spoke to BMW North America, I was advised it was probably my high pressure fuel pump, which was currently under recall. When I brought my car in, they proceeded to only plug in a code reader and pull up existing codes, despite my request for them to drive the car and then pull the codes. When they called I asked if they drove the car, the first response was no, then when I asked for a manager, they turned around and said they did drive it. I received a quote of over $6000 to replace my turbos, low pressure fuel pump, vacuum lines and THEN I could pay an additional $125 to retest to see if there were any other issues. I also was told I needed to do an oil change, which had been done less than 300 miles before and when I got under my car I noticed that my oil filter was loosened creating this "leak" they claimed. Retighten, no issue. I had to pay $138 for a false report and went home to purchase my own code reader. I gave them a poor review on the website and what do you know, they removed it. I spent less than 15 minutes under the hood and using my code reader was able to find the issue. A small tear in 1 vacuum line, went to Advanced Auto and spent $5 to get the replacement line, which $5 left me with extra! I spent $5 to repair ALL of the issues I was experiencing, yet they wanted to take $6000 from me!!! I will NEVER take my car back to their dealership and will advise anyone who is considering it, to take it elsewhere, they are a bunch of scam artists looking to take all they can get from hard working people like myself! If I could give 0 stars I would.

I came back for second sale - enough said!

I returned to Winslow for my second car based on the efficient service and positive attitude of everyone I contacted. Bob Evans is a great salesman and made it easy to business with Winslow

Repairs on my 2004 X5

I love working with Winslow. I brought in my 10-year old BMW X5 and they treated my like it was brand new. They gave me a really nice loaner car. They did quality work and made sure that labor rates were shared between tasks where they overlapped - i.e. they saved me money! I just really appreciate the family atmosphere of Winslow. The employees seem like they enjoy working at Winslow and they treat each other with great respect. This makes a great environment.

Fantastic Experience

I had participated in a BMW drive event and I was hooked. I couldn't quite afford a new BMW, but there were some very affordable BMWs to be had. This is one of Winslow's key differentiators from other dealers (not just BMW dealers, but all dealers) - they work with YOU on what YOU can afford and what you need. Scott Lord and Scott Madelin helped me pick out the right car for me. The 135i is a super powerful "sleeper", meaning it's fast and powerful but looks relatively normal (no giant wings or brightly colored rims). The car was CPO (see my repair review). This means it had some warranty left on it. My BMW feels like a new car and I'm excited every time I get to drive it! I think both Scotts listened carefully to me and determined what I really needed. Jim Carlson was open and up front about every aspect of the financing arrangement. He didn't aggressively push anything on me, though I did add a few options for peace of mind. Overall, Winslow was very fair. They treat me so well whenever I go to the dealership (I have an older BMW as well). They really have a huge qualitative advantage over any other dealerships in the area, and certainly over the other BMW dealers in Colorado.

Excellent Experience

Charles White was great to work with. This is my 7th BMW to purchase, my first from Winslow and won't be my last. Charles was extremely professional and easy to work with.Thanks Charles for making my latest purchase such a positive experience.Look forward to seeing your new dealership when it opens this coming summer!

Excellent Customer Service

Purchased a new BMW from Todd and the experience was outstanding. He made sure that all of my concerns were addressed and returned feedback in a timely manner without being overly pushy like I have dealt with in the past. I would definitely recommend this dealership and Todd in particular to anyone looking to purchase a new or used vehicle.

Fabulous Personnel; Sales and Service

I took my 2004 X3 (56,000 miles) in for Service, not planning on walking out with a new Bright Red 2015 X3!! Everyone was so helpful and nice! I love my car; the best BMW I've had yet (have had 4)!Thanks to all who were so helpful!Thanks JasonThanks ToddThanks BillThanks Scott

Painless

Buying a car is stressful. Scott & Winslow made it easy for us. They helped us find exactly the car we wanted, for the price and deal was done. We didn't have to go to Denver like we thought and even after having a small issue with car post purchase they went above and beyond to ensure we were satisfied. It was difficult with schedule to find time to get trained on the vehicle (BMW x5), but Scott has made every attempt to work with me to accommodate so that I get everything possible out of this vehicle. Highly recommend and look forward to new location.

Great experience!

Easiest and greatest car purchasing experience I've ever had. Charles was super accommodating, courteous and professional. We never felt pressured what so ever which is very important to us. I would recommend not only Winslow BMW but I highly recommend using Charles White in sales. :)

A Breeze To Work With

Bob Evans was great to work with on the purchase of a new X4. He is knowledgable and took his time during delivery to insure the car settings were setup and i understood how to operate everything. The car buying process was a breeze and very professional thanks to Bob and the team at Winslow.

2009 BMW 135i

I had participated in a BMW drive event and I was hooked. I couldn't quite afford a new BMW, but there were some very affordable BMWs to be had. This is one of Winslow's key differentiators from other dealers (not just BMW dealers, but all dealers) - they work with YOU on what YOU can afford and what you need. Scott Lord and Scott Madelin helped me pick out the right car for me. The 135i is a super powerful "sleeper", meaning it's fast and powerful but looks relatively normal (no giant wings or brightly colored rims). The car was CPO (see my repair review). This means it had some warranty left on it. My BMW feels like a new car and I'm excited every time I get to drive it! I think both Scotts listened carefully to me and determined what I really needed. Jim Carlson was open and up front about every aspect of the financing arrangement. He didn't aggressively push anything on me, though I did add a few options for peace of mind. Overall, Winslow was very fair. They treat me so well whenever I go to the dealership (I have an older BMW as well). They really have a huge qualitative advantage over any other dealerships in the area, and certainly over the other BMW dealers in Colorado.

Great Experience at Winslow BMW

It's always a bonus when one finds a salesman like Bob Evans, who is PATIENT, personable and deeply committed to customer satisfaction. I would not hesitate in recommending Bob Evans and the team at Winslow BMW, for your future buying/leasing needs.

Extremely Satisfied

Bob told me over the phone about the vehicle I was going purchased. To my surprise, the car actually exceeded my expectations. Not to mention they even stayed open past normal business hours to make sure that I was taken care. Nice people, great service, awesome price, and I left with an extremely well taken car of used vehicle. I absolutely recommend Winslow BMW if you're looking to get a good vehicle without all the "tricks".

First non-Black car!

After losing a Black X6 purchase, I found a 2012 Vermilion Red Certified Pre-Owned BMW X6 at Winslow BMW of Colorado Springs. Every car I've ever owned has been black. When I called for a black one, Bob Evans explained that currently they only had a Vermilion Red one, but that it was positively "stunning". I explained that I live about 70 miles from them, and that I had a trade ('11 Land Rover) and that I'd like to do most of the legwork prior to driving down. Bob said we could do everything except sign the paperwork, either via the phone, e-mails, or the Internet. I still wasn't completely sold on the color yet, but he sent me photos (and swore it looked even better in person), and pointed out two minor scuffs on the wheels, so I wouldn't have any surprises. I lined up my financing (through BMW) on the Internet, received my trade number, and we agreed that I would bring my trade down that afternoon. I was holding my breath that I'd like the color, and I went down. The car was exactly as represented, I loved the color, and drove it home last night. All the issues I've had over the years buying a car never happened, and I'm so happy I listened to Bob about how pretty the Vermilion Red was. I would totally recommend Bob and Winslow BMW, and next year when I'm ready to trade my Black 335i, I'm going back!

Sue Harris, Winslow BMW

Phenomenal experience! I truly appreciated the care and personal attention the dealer I worked with (Sue Harris) showed, the atmosphere, and the overall attitude of all personnel associated with my buying a BMW from Winslow. I highly recommend anyone in the market for a BMW to check out this outfit.

Late at night!

I want to say that Winslow BMW of Colorado Springs, and Bob Evans, Steve Simmons, and Jim Carlson, went way out of their way by staying past normal working hours to complete our purchase of our new (to us) Lexus.IS250! I recommend them to anyone who is interested in a car period!

Trying new X4

I've had 10 BMWs in the past 12 years. They are the ultimate driving machine. Winslow BMW has maintained all of my cars. They provide GREAT service! I bought my new X5 a few months ago from Bob Evans at Winslow BMW. I'm sticking with them My salesman is Bob Evans. GREAT SERVICE! Every time!

Great Dealership/Excellent Sales Person, Bob Evans

Quick note to express gratitude- and a personal recommendation- regarding recent car-buying experience. My wife was in market for a SUV to replace her Ford Expedition. Though I had had several 'CPO' BMW's-all purchased from Winslow BMW in Colorado Springs--she had never been too impressed with either the car choice-or what she perceived to be a singular pursuit of one marque. She visited a myriad of the usual suspect car dealerships--in Colorado Springs and in Denver-and on a whim, visited Winslow BMW and drove the X5 SAV. Bob Evans (salesperson) assisted, in his (and Winslow's) low-pressure/no-pressure way--and patiently spent the time it took for my wife to be comfortable with the purchase. Bob expertly handled all aspects of custom order and sale--and dilligently followed up with us after the sale--to ensure we were taken care of and happy with the car and the service that he and Winslow BMW had provided us--really impressive care !!. I am grateful to Bob Evans--and to Winslow BMW- for making a usually dreaded task into an enjoyable success story. My next car purchase will be from Bob Evans at Winslow BMW

Still callin on my birthday!

Even though I bought my old Jeep 7 years ago, I still get a call from Bob Evans at Winslow BMW on my birthday. I moved out to the east coast 5 years ago, or I'd have bought more cars from them.

So Many BMW's

I am what those in the Industry would call a "car guy". I tend to keep my cars for a short period of time and then trade for another. Over the past 3 years, I've managed to trade upwards of 7-cars (pre-owned) with Bob Evans and Winslow BMW. I very much enjoy the whole team, Bob, Jim Carlson, and recently their GM Gregg Randolph. They have always treated me right and I recommend any other "car guys" to seek them out as well!

Best Customer Service

Found the BMW I was looking for online. Scheduled a test drive with Bob Evans. His knowledge and service was the best I have ever had at any dealership. The follow up and service after the purchase was amazing, including the home made chocolate chip cookies! Great Service Great BMW Dealership. Thank you Bob.

Helped me out!

...Our family has bought many BMW's over the years from Winslow BMW. As I was driving to my Son's in Boulder last Saturday, I had an "alert" light come on. I didn't know if I should drive with it, so I called Winslow's and learned that the Service Department was closed on Saturday. Bob answered the phone and after finding out why I called, thought he knew what the alert was. He had me pull off the Interstate (and waited until I was safely stopped), then had me go through an exercise that would clear the light if he was correct. I did as I was instructed, and it did indeed clear. I'll stop at the dealership soon and have it checked, but the car had been at the airport for an extended time. I totally appreciated his taking the time to see if he could help, instead of just saying "I'm sorry the shop is closed on Saturdays". I then continued on with my trip feeling confident.

Great Experience

The whole experience was great. I worked with Gregg Randolph and Bob Evans. They were so professional and made the whole process easy and comfortable. They were outstanding. I could have purchased a car from a dealership closer to my home but they made it easy to win my business. Bob was great, he actually delivered the car personally to my home. I was very impressed. Everything was exactly as they said it would be. I would definitely do business with them again. Thank you.

Best dealership ever!

This was by far the most pleasant, least stressful vehicle purchase, we had ever made! I cannot say enough good about everyone we dealt with! The TOTAL PACKAGE!!!

Fantastic Porshe

went to Winslow BMW and saw a car that I had been looking for. Bob Evans assisted me and was to the point and answered all my questions. He and the staff went above and beyond and really worked with me and through all the circumstances of both the purchase and my current vehicle. I have been to other local dealerships and this BY FAR has been the best experience so far.

Great Service

I want to thank BMW for putting me in a nice 5 series. Scott Madelans was a great sales person and I would recommend him to all my friends.

My first new BMW!

My experience with Bob Evans and Winslow BMW was awesome! I would definitely recommend Bob and this dealership if you are looking at buying a new car. I love my new BMW!

Nice experience

I normally do not have good things to say about the buying process when I buy a car. Mine was used and it turned out exactly as represented (something important when there's no warranty). I would encourage anyone to buy from Bob Evans and Winslow BMW!

Bob Evans at Winslow BMW

Bob was excellent, he had me in and out of the dealership quickly. I knew exactly what I wanted and he took his time to explain the entire process to me. I would recommend him to anyone! Thanks, Bob!

Awesome dealer!!!

This was by far , the most pleasant and satisfying vehicle purchase we have ever made. Thank you to Everyone at this dealership, it was obvious there was great team effort. From he first contact with Scott, until driving off the lot in our new X3, we were treated with respect by friendly knowledgable helpful staff. We traveled 500 miles because of their pricing and great customer service. We were NOT disappointed! I can't say enough good about this dealership!

...Fantastic X3

I give highest credit to the BMW staff for a pleasant experience in buying our car. Bob Evans in particular was excellent ... helpful, gracious, and very knowledgeable. The other staff at Winslow BMW were also professional...to include finance, service, and management. It was impressive to see Scot Lord added to the staff and the company using his vast experience in technology to supplement the operation. Keep up the great work. You are in a league by yourself and we appreciate how committed you are to excellence.

Amazing experience.

Love shopping at Winslow BMW. Todd Dyer is my salesmen of choice. I will defiantly recommend to my family and friends. Thanks for the excellent experience.

Brand New X1 !

Sue Harris Winslow BMW What a great dealer! She's down-to-earth friendly and very professional ! Thanks to Sue, my visit to BMW left nothing but positive experience. She's always willing to help solve any problem or errors, thus leaving a great impression. I absolutely love my new ride thanks to her !

Excellent Dealer

I bought a used Lexus RX 330. From the test driving to the final decision to buy this vehicle was a very pleasant experience. The agent Sue Harris influences us a lot to buy the car. She didn't push us instead guided us well to make a right decision. I will definitely revisit this dealer site and recommend my friends to drop by to look around.

made new car buying a pleasant experience

We were searching online for a new 2014 435i xdrive and found one we liked here at Winslow BMW for the very beginning the dealer promptly answered any questions over email and the same day we went down close to their closing time to view the car. Our salesman Scott Madelans was very friendly, knowledgeable, and bent over backwards to make sure we were happy customers. He stayed past closing which we did not expect. The whole staff there made this a very enjoyable experience and we would recommend this dealer to everyone!

Certified X1

Considering a certified pre-owned and possibly interested in a new purchase. Not ready to purchase but Bob Evans from Winslow was excellent and very helpful, not pushy and very knowledgeable.

I've lost track!

This is our 9th car purchase with Bob Evans at Winslow BMW in Colorado Springs for our family. We are obviously hooked on Bob and Winslow. Every process with each purchase has been perfect. I would highly recommend Bob and Winslow, any department. They are all wonderful.

Never go to Winslow BMW

We had a terrible experience with Winslow BMW. Skip Winslow BMW and go straight to Elite Auto in Colorado Springs. Full story here...We recently moved from Texas where we had a great relationship and experience with the BMW dealership. Therefore, we decided to go to Winslow first for our BMW repairs. The window of our car got stuck in the down position, so I took it in. A few days earlier, the "check engine soon" light also came on. When I arrived at the dealership they told me it would be $130 just to diagnose the engine problem. I decided to wait on that problem because it seemed ridiculous to charge that much JUST to diagnose it. The dealership in Texas always looked at our car, gave us a list of possible issues we could fix and then let us decide...free of charge on the diagnosis. Later that day Winslow service called and told me it is going to cost over $500 to fix the window...$130 of which was to "diagnose" the window issue. Seriously? I walked in telling you the window wouldn't go up and they charge $130 just to tell me my window is broken? We went ahead and had them fix the window because we were already out $130 for the "diagnosis." As I am driving away I realize that our mirrors are now no longer working. After going back and forth with them several times I realized that I am just going to have to settle for our car being more broken after Winslow's service than before. They insist that the mirrors were already not working. I know that's not true because it's my husband's car and I drove it to the dealership for service and there is no way I could have driven the car without adjusting the mirrors. Even if they were broken as the dealership insists, the appropriate thing would have been to call me when they had the door open and explain that the mirrors weren't working and ask if I would like to fix them. Instead they noted the mirror problem in a lengthy PDF they emailed me and let me drive off with broken mirrors. I could not be more displeased with my service at Winslow. I highly recommend that you skip Winslow and go to Elite Auto in Colorado Springs instead. A few days later I went to Elite Auto for my "check engine" problem. They fixed the issue for $118 total. No "diagnosis" charge. Elite Auto is honest and they aren't trying to add bogus charges to your bill like Winslow will. Only go to Winslow if you like wasting money and leaving with more things broken. Elite Auto also serviced my Acura MDX at a great price.

Excellent Winslow BMW Customer Service

Bob Evans, a salesman at Winslow BMW of Colorado Springs, Colorado was the one who helped us through getting a new X5. He was very thorough in explaining the whole process especially showing us the new features of X5 2015. He listened and promptly answered to all our questions professionally. Thank you Bob Evans for a job well done !!!!!!! My husband and I greatly appreciated your professional workmanship.

Sue Harris and Winslow BMW, a Friendly Dealership

We have been waiting for years for BMW to release a smaller xDrive about the size of the 2002 3-series. We read about the 2015 228i xDrive coupe and decided to go down to Winslow to check it out. We were just window-shopping and not ready to buy, but Sue Harris took us under her wing and helped us with every question we could think of, with no uncomfortable sales pressure. After the test drive, we decided we liked the 2-series, and Sue searched for a car that met our specifications. Once we were ready to purchase, Sue made the transaction very easy, and we even saved some money over another dealership in Denver. Thank you Sue Harris, Scott Lord, and Winslow BMW for making our car buying experience easy and pleasant!

Great Service

I went to Winslow to start researching for a new car that I hope to buy before the year ends. I spoke with Scott Madelans who was extremely knowledgeable and helpful. He was only interested in getting me the right car for me. When it is time for me to buy I will absolutely go to Winslow BMW.

Love my X5

we just recently purchased a X5, from Bob Evans at Winslow BMW in Colorado Springs. We found the whole experience very wonderful. Bob was very pleasant and efficient and helpful, in explaining the features of our new car and will be happy to recommend any one thinking of purchasing a BMW to do the same.

Thank Goodness.

What a refreshing experience! Never knew shopping for a used vehicle would ever be fun. I walked onto the lot and was greeted promptly by Scott Madelans, who wanted to really get to know me and my families needs. He actually listened to what I was looking for and also wanted... and gave me options that met my needs. After finding my perfect fit, the finance process was easy and fast!! I will be returning in the future to work with Scott Madelans, and I will recommend my family members as well. Thank you!

Always Great!

I just purchased my second BMW from Winslow - few things I used to dislike more historically than buying a vehicle, but the experience at Winslow is one of being at ease. No matter if you are walking in to purchase a vehicle, bringing your vehicle in for service or have a generic question regarding your vehicle the entire staff is top notch. As soon as you walk through the door you are called by name, even if it's been 6 months or a year. Fantastic service / experience / brand, for the second time (my family purchase for the 4th time).

Impeccable customer service!!

I have purchased more than 20 vehicles in my life time, and this by far was the best experience that I have had working with Scott Madelans at BMW Winslow. Great communication during the negotiation of the deal, and even better communication during the delivery of the vehicle. I truly felt like I was appreciated and a valued customer, which made the experience something it is meant to be, exciting. It was also quick and efficient, so I was not spending an entire day at a dealership. Scott Madelans had everything set up for me and organized, so all I had to do was sign when I came in. Thank you Scott Madelans for an amazing experience. I will be purchasing the rest of my vehicles thru Winslow BMW, as will my family.

Best sales experience I have ever had.

I recently payed a visit to Winslow BMW, I was greeted by Scott Madelans who turned out to be the most helpful and knowledgeable car sales man I have ever had the chance to meet. Normally I walk into a show room expecting to be hassled with people who don't care much about me at all but Scoot Madelans proved all my other experiences wrong! He genuinely cared about my interests and needs not what was in the interest of himself. He knew his inventory and he knew his customer! I had a very memorable and pleasant experience at Winslow and I Would not go anywhere else or to anyone else to buy my car.

Bought my 3rd Car!!

Bill Fische has been instrumental in my continued happiness with the cars I have purchased over the last 4 years. I simply tell him what I am looking for and he has come through each time. I am very picky and want what I want. Bill has always gone above and beyond for me which is why I will continue to purchase my BMW's from Winslow BMW because of Bill Fische! I recommend serious buyers to head to Winslow for their next purchase. I purchased a beautiful used 2010 Honda Accord three years ago as well as a 2012 BMW 328i. I have my dream car now a 2015 428i and all because I said this is what I want and Bill found it and made it happen! Thanks Bill!!

Fantastic Hail Repair!!!

Recently my Jeep Liberty had hail damage and Winslow BMW of Colorado Springs had been recommended to me by Bob Evans to do the repairs. My car was damaged enough to need paint repair as well, and Bob had said they had the best painter in the State. Most of the damage involved paintless dent repair, and the original estimate by my insurance company came to $ 2,800. After getting into the repair, that estimate had to be increased and David Gola & Gene Gilbert had the claim re-opened with little delay. The paint came out perfectly matched and I am now thankful that Bob recommended them to me. I hope I never have to use them again, but if I do, Ill be sure to return to Winslow BMW!

Sue Harris at Winslow BMW

Thank you for the invite. Your follow up is much appreciated. I am a sales manager for a large construction company, and I would like to congratulate you on your excellent customer service skills. I would not buy a BMW from anyone else. Please give me a call if you find one of those I8s sitting in your showroom.

Top-notch personal service

Our fourth Winslow BMW and have always had a great experience from purchase through service. Highly competitive, friendly, and willing to take their time to ensure all our needs were met. Neil did a great deal for us, Bob took endless patience explaining the technical aspects of our new 2015 X5, and Jim made our closing quick and relatively painless. We will always recommend Winslow BMW!

Purchasing a certified pre-owned BMW from Winslow was Great!

Purchasing my first BMW was hassle free. Bob was friendly, knowledgeable, courteous, and helpful throughout the entire process. Hope to see him at Century Casino soon so I can return the Great Service!

Winslow BMW review

Our whole family absolutely loves the BMW service. Every time we have gone in or needed anything they have been so helpful and kind! I absolutely love my car! We only have good words to say about the Winslow BMW dealership.

Everything about my car puchase was TOP NOTCH!

Neill Erdossy was by far THE best I've ever worked with. My experience from start to finish was smooth with absolutely no pressure. Everything from my first inquiry about my X5 to the moment I drove away with it was top notch. All of my questions were answered (and I had a lot of them). Neill was patient and very accommodating. I would highly recommend doing business with this team.

Great experience

No pressure experience. Bob Evans and Jimmy Carlson were great. Bob accompanied us on a very thorough and informative test drive and review the car features with us in great detail. Bob is also very responsive with the follow-ups. Definitely recommend Winslow BMW.

Simple and Stress Free Car Buying Experience

Everyone at the dealership was so helpful. Bob Evans was my sales associate. They all went out of their way to make my purchase smooth, easy, efficient. I traded in my older X-5 for a newer one. They gave me top dollar for it. This is our second purchase from Winslow BMW nd it definitely will not be our last!

Very pleasant car purchase experience

They were easy to work with, without the high pressure sales tactics. They honored an error in the quoting process. Bob was friendly and professional throughout the entire process. Reviewed the car thoroughly so that I could understand the features before driving off the lot.

Bob Evans is the BEST!

Bob was awesome! He really cared about me and me needs. He got me in and out in under 3 hours which was awesome! Thanks Bob and will recommend you to co-workers and friend. Katherine Gunner

Best Car-Buying Experience Ever!

I did a fair amount of homework and visited other dealerships before working with Bob Evans at Winslow BMW. What started out as a "check out the competition" visit turned into the best car-buying experience ever! Bob was so easy-going and open about pricing and value. He didn't flinch when I gave him copies of the invoices I had acquired in my visits to other dealers and worked his best to match the deal. He even was able to get a little bit more for my trade-in, which definitely sealed the deal! He stayed in touch and kept me posted on the status. When I picked up my new car, Jim Carlson made the somewhat tedious financing process as painless as possible, and Bob went above and beyond the call in acquainting me with all the car's features. I have a great car and Bob and Winslow have a customer for life!

Fantastic experience with Bill Fishe of Winslow BMW

I was shopping for a new 2014 X3. Bill was responsive to my initial inquiry, very quick to get back to me with information throughout the evaluation process, pleasant and professional through the end purchase. (I live in Denver where there are several BMW dealerships, none of which were responsive nor attentive.) I would highly recommend Bille Fishe and Winslow for an attentive and smooth car purchase experience.

Sales Experts

Wish these guys gave me my first BMW! Really felt my business was wanted and appreciated. Love my new car and will surely be back

Glad i went there

after two weeks of going to dealership to dealership ,I finally found a place where i felt comfortable ,the staff was friendly and courteous .The salesman bob evans ,is a valuable, long -time employee who helps his clients through the experience of buying a new car .My experience with phil winslow was a good one, i highly recommend anyone who is interested in buying a vehicle to stop there and meet a great staff ,who is willing to work with you and give you a good deal.

I drive 60 miles to buy at Winslow BMW

My family has worked with this dealership for almost 20 years. Today I bought my 5th car from them. I have lived in Denver for the last 10 years, but still drive down to Colorado springs just to work with them. They always give me the best deal on my cars (and believe me I have checked around). I consistently receive top of the line service and plan to continue to work with them for as long as Winslow BMW is around. Thank you for a great experience!!!

Great customer service experience through the sale process

I am very impressed with the Winslow BMW experience. Firstly I wanted to call out Jason Russell, a service advisor, who has taken care to get to know me and my older BMW over the past 4 years. He always works to get me a nice loaner vehicle and goes out of his way for customer service...even spending 20 minutes on the phone in my new car with Sirius XM when the radio was not activating, until it worked. I know he likely had other pressing matters but this was important to him to make sure I was happy. Bob Evans, Internet Sales, was diligent with keeping me informed as to when a car similar to what I build on the BMWUSA website would appear at the dealer...it is a low production and new vehicle (at least in Colorado), so having this information on hand got me to the dealer for a test drive quickly.Jim Carlson, Finance, took care of my credit application and got a thorough appraisal on my trade-in while I was on my test drive, so less waiting...he had numbers ready for me when I got back from the test drive. Jim worked with me to get a finance package and deal I could live with, I think I can describe it as a "win-win" solution.Jim at least has you leaving thinking you got a fair deal! He even let me take the new car home before I had the full down payment (I did not come to dealer with a check book) or financing completely signed off.Dennis Klykov, their "youngest" sales consultant, really loves his product and is enthusiastic about the BMW line. He took the time to explain some of the lesser known features in my car which I might have eventually stumbled upon, but it was good to work with someone with passion and excitement for what he does. No pressure from him, and he even arrange for a loaner car for me while I got some add-on work done and installed my floor mats right in front of me while other dealers I am sure would have handed me the package and sent me on my way. The cookie tin in the mail was a very nice "thank you " touch as well.Even their service technicians come out to meet with you, I worked with Bryan on a couple of items, again another BMW enthusiast who knows whats-what on the vehicles he is working on.Only quibble right now is I cannot figure out how to get that fancy new audio system to hold a radio station "pre-set", I guess I had better read the manual!I would highly recommend this crew if you are looking for a BMW new or certified pre-owned.

Ms.Maggi Kelly

Shopping for a used Jeep Grand Cherokee turned into a miracle for me! I found exactly what I was looking for at Winslow BMW; a clean, perfect vehicle with LOW milage, and a brand new appearance. I was amazed, to say the least. 'Kudos' to Todd for his friendly, professional demeanor, and extremely helpful, easy going attitude! No pressure whatsoever in this transaction. I highly recommend him to anyone looking for a vehicle at this Dealership. Thank you...Todd, and Winslow BMW! Maggi

I was in the market for a rare 2009 Mercedes Benz SL600....

I was in the market for a rare 2009 Mercedes Benz SL600. Found exactly what I was looking for on Autotrader.com. The vehicle was located at Winslow BMW in Colorado Springs, CO. Winslow BMW has a great website with many photos, good descriptions of their cars. Bob Evans (Internet Sales), had a great video of the car I was interested in. I went to Winslow BMW to look at the car. Bob Evans went on a test drive with me, and answered my questions while I thoroughly looked the car over. I went back a couple days later with my trade in and Bob Evans went with me for a longer test drive, while his staff appraised my trade in. I left a deposit for the car on a Saturday afternoon (my bank was closed) and it took a few days to get financing arranged thru my bank. Winslow BMW was great and understanding thru this process and held the car for me for two extra days, as my bank was running behind. Bob Evans is great to work with. He knows his products, listens carefully and does not pressure the customer (like the image most of us have of a used car sales rep)! Steve Simmons (Sales Manager), had more information on the car for me. Jim Carlson (Finance), had all the paperwork correct and ready for me when I arrived to pick up the car.Overall: a great buying experience. I highly recommend Winslow BMW. Bob Evans told me that they are in the process of building a new 'state of the art' facility. Kevin- Bailey, CO.

Absolutely NO pressure sales! Wonderful...

Absolutely NO pressure sales!Wonderful experience....would highly recommend the dealership and especially Bob Evans.AFTER the sale he spent 1 hour and 30 minutes going over EVERY feature and how to program the car.Awesome!The last time I bought a Mercedes the sales guy said thank you and was gone!!Also bought the extended maintenance plan - good value and no hassle.

Bob was very knowledgeable and a true professional. He...

Bob was very knowledgeable and a true professional. He presented various options for me to consider within my budget and made the overall experience worth while.

I had a very pleasant experience. I was promptly...

I had a very pleasant experience. I was promptly introduced to the right person who could help me. The staff there are very courteous and were willing to listen to my concerns. I felt no pressure, but was given concise answers to my questions which helped make informed decisions about my purchase.

We moved to Atlanta but keep buying our BMWs from Winslow...

We moved to Atlanta but keep buying our BMWs from Winslow BMW. The people there are extremely helpful and friendly, and make the buying process easy, quick, and free of "surprises".

Bob Evans contacted us regardind a very hard to find,...

Bob Evans contacted us regardind a very hard to find, manuel transmission BMW that just became available. There were multiple people trying to get this car, but Bob worked hard for us and we won. Thanks to Bob I have a very happy wife. I will always look to work with Bob in the future.

Worked with Bob Evans to purchase a new 2014 BMW 3281...

Worked with Bob Evans to purchase a new 2014 BMW 3281 xDrive. Bob was very attentive to all of my questions and requests and answered all of my questions fully. I recommend you work with Bob...he is a great sales person!!!

The staff at Winslow BMW were extremly helpful and...

The staff at Winslow BMW were extremly helpful and friendly. A welcome change from the high pressure sales of most dealers. I was able to have Bob Evans locate the car that my wife and I wanted. We then were able to complete the transaction very quickly without hassle. Jim Carlson also provided excellent customer service. Would definately recommend.

The Winslow dealership has a great website for searching...

The Winslow dealership has a great website for searching their inventory. Bob Evans had posted a terrific video clip of the particular car that I was interested in which helped me decide to go look at it. Bob did a great job explaining the car and taking me for an instructive test drive. I found that dealing with him and Steve Simmons on reaching an agreed upon price was easy and direct and the arrangement of financing through BMW Finance was great. Overall great experience and in the first couple of weeks of owning it, they have been great about covering some warranty issues. So far service is very competent and friendly.

Bob was really an amazing salesman! There was no pressure...

Bob was really an amazing salesman! There was no pressure and I felt completely comfortable with my purchase. When I got there to pick up my car he walked me through all the features and made the paperwork incredibly simple and quick!

Even though we live in Denver, over an hour away, my wife...

Even though we live in Denver, over an hour away, my wife and I have now purchased 5 BMWs from Bob Evans over the past 9 years. he is a true professional, he is reasonable, and he stands behind what he says. I would highly recommend using Bob for your next purchase.

We found the BMW we were looking for on line and called...

We found the BMW we were looking for on line and called Bob Evans to get more details on the car. He was very responsive and helpful in answering our questions. We drove down from Denver to see the car and test drive it on a Thursday evening and then completed the negotiations with Bob via phone and e mail on Friday. We drove down Saturday to make the purchase and I forgot the title to my trade in. I assumed I would have to come back on Monday to complete the sale but Bob and the whole team at Winslow figured out a way for me to take possession of my new BMW and send them my old title. They made the process very easy for us. When we were done with the paperwork Bob spent nearly an hour teaching us everything we needed to know about our new car. I would recommend this dealership to anyone looking for a new or used BMW.

Conducted the up front portion of the deal over the...

Conducted the up front portion of the deal over the Internet...based on previous vehicle purchases, spending time at a dealership ranks right up there with root canal. Upon arrival Bob went to work immediately, was very knowledgeable about the product and even stayed later than usual to assist with setting up the car and reviewing the new features. Overall an exceptional sales/delivery experience. Fingers crossed...hoping service after the sale will be above board as well.A sincere thank you to the Winslow sales team.Dorsey

Purchasing a car at Winslow BMW was a very pleasant...

Purchasing a car at Winslow BMW was a very pleasant experience....All personel in the dealership were friendly. Bob Evans with out a dought was so professional,he is very knowledgeable about the product and took the time to explain all the options of the vehicle. Very Impressive!!!The receptionist/phone Michelle (spelling) has a Great phone voice and was very pleasant. Jim did a excellent job in the finance department.The sales manager we dealt with was Great,,, very fast in doing the deal...By far was one the Best buying experiences ever....Thank you very very much!!!!!!!! Ken Mccully

Everyone we met at the dealership was so friendly and...

Everyone we met at the dealership was so friendly and knowledgeable about BMW cars. We purchased a used BMW X5 from Bob Evans. Coming from the sales industry in real estate in Breckenridge, I was very impressed with Bob's sales style, knowledge of the car (used) and his honesty. After purchasing the car, Bob went through the entire operation of the vehicle and and all the options. I have never had this type of complete experience with a used car purchase. Great staff, great cars!

Bob was very professional. He kept me informed of each...

Bob was very professional. He kept me informed of each step through out the process and he was very knowledgeable. I never felt persured and he let me make my own decision when I was ready.

After trying to find a car that suited my needs and...

After trying to find a car that suited my needs and having them either sold out from under me, sold in transit, or just not having a phone call returned, I decided to try an out of town dealership. I saw a car that looked very nice and clean, clean car fax and Bob took a deposit over the phone. When we finally got everything worked out and I was ready to purchase, there was an issue with the taxes and I was about to lose another car because the mailing address I have is in a city where I don't live. I am remote and have a P.O Box and it seems the city that it is located in has been collected illegal taxes for a while. Well, the county finally got it straight, they dropped the tax rate implemented by the city (I don't live in) which made a huge difference in price. I went down to pick up the car and it was even better than the pictures had portrayed. I got a great deal, they were nice enough to work on the asking price with me and they were as nice as could be. I recommend this dealership and the DRIVE to anyone looking to purchase a great vehicle.

The internet salesman, Bob Evans, and the other staff...

The internet salesman, Bob Evans, and the other staff were very friendly and helpful. Bob was not pushy or overbearing at all, and was very knowledgeable about the car we were interested in. We called in advance, and he had the car cleaned, fuelled, and waiting under a canopy (it was raining) when we came for a test drive. We bought the car, and he and the finance manager stayed after-hours to finish with us. They were quick, but not rushed as we completed the sale and Bob taught us about the car. We are very happy with our purchase and the dealership!

Great communication

While I didn't buy a car from this dealer, I found the dealer's sales rep to be responsive.

Tried to sell a vehicle with many issues!

I went to this BMW to check out a jeep. The jeep was leaking on both of its differentials, so I took it to my mechanic. The sales men was convinced that leaking at 20k is normal, which it's not. Then they had their maintenance manager come try to convince me also. So inally I got the jeep to a mechanic, it had been in a mjor accident and the whole front end had been poorly replaced. This vehicle is NOT SAFE TO DRIVE!!! I can not believe any Maintenance mgr would pass that vehicle. If anyone buys that jeep they'd have to do 10k+ in repairs. I am very disappointed.

I have purchased/leased three vehicles from Bill Fishe...

I have purchased/leased three vehicles from Bill Fishe and Neill at Winslow BMW. They made the process straightforward and painless every time. They made sure I had complete disclosure of all the information about the car and financials up-front, so there were no surprises. I would not hesitate to buy a car from Bill again. I would recommend Bill to anyone looking for a BMW in Colorado.

Bob Evans was fun to work with and made the car buying...

Bob Evans was fun to work with and made the car buying experience incredibly easy. Would recommend him and would buy a car there again fur sure.

We came to Winslow BMW for a test drive after finding a...

We came to Winslow BMW for a test drive after finding a car on the internet and speaking to Bob Evans. We ended up having 2 test drives - and purchasing a car we found sitting on the lot. Our test drive with Bob was very enjoyable and informative. Over the weekend we decided to buy the car on the way to Santa Fe. Bob was wonderful about keeping the transaction short and letting us store our old vehicle in the locked lot for the weekend.

Bob went above and beyond what was necessary to sell this...

Bob went above and beyond what was necessary to sell this car. Winslow BMW had the exact model I was looking for at a competitive price. It was worth it to make the drive down to Co Springs from Denver to make this deal happen.

Great response time and great level of service. ...

Great response time and great level of service. I'll be back for more cars and have already recommended the dealership to my family members who are also BMW enthusiasts.

The staff was very friendly and knowledgeable. Really...

The staff was very friendly and knowledgeable. Really took the time to make sure I was satisfied and knew all the vehicles features. They still continue make sure I am satisfied! I will recommend all my friends.

Robert initially was helping me in the search for a new...

Robert initially was helping me in the search for a new vehicle. While I finally found a BMW that I purchased (from an individual) elsewhere, he continued to follow up and help with documentation and service questions I had about the car. I expect I will continue to remain in contact with him and seek his helpful assistance at Winslow in maintaining my car.

By the time I contacted Winslow BMW I pretty well knew...

By the time I contacted Winslow BMW I pretty well knew what car I wanted and what I was willing to pay. I found the car online and drove an hour to test drive the car. I felt the price I received was reasonable and was happy to see the price we agreed on was about 1k below kbb retail price.Out of all the sales guys I test drove with at various dealer locations Bob was easily my favorite pick. However, the Ralph Schomp dealership didn't require anyone ride with me and that was nice too. UPDATE: The next day after buying the car and personally cold starting it for the first time I noticed a rattle that goes go away after a couple of minutes. I decided to take the car to my local dealer and it turns out that the timing chain is stretched and the repair is estimated at over 1k. This repair is covered by a warranty that expires in 5 months...good thing I was proactive in this matter or I am sure I would be left covering the cost on my own.

Have purchased two cars from Winslow BMW in the past...

Have purchased two cars from Winslow BMW in the past year. Absolutely great service from Bob Evans. No pressure...sincerely interested in the buyer's needs.

Thank you for all your help ordering my new 328xi! This...

Thank you for all your help ordering my new 328xi! This is or 6th BMW from this dealership since 2004, always a pleasure to come in and see everyone.

My family and I were looking for a very specific BMW. I...

My family and I were looking for a very specific BMW. I looked on the internet, called Winslow BMW and spoke with Mr. Bob Evans. Mr. Evans and I talked about the car we were looking for, he described the one he had in stock and I determined it was exactly what we wanted. He had the car washed and parked in front of the dealership when we arrived. It was perfect. We took a test drive and made the decision that this BMW perfectly met our expectations. We made a deal on the BMW and drove it home that night. Mr. Evans went carefully through every detail concerning the car, it's performance, and operation, and was very thorough in his description and instruction. I would definitely recommend Winslow BMW as a fine place with whom to do business and Mr. Evans as a great sales person/consultant, by being quite knowledgable and accommodating in dealing with his customers.

This is my 7th BMW, but first one that I purchased from...

This is my 7th BMW, but first one that I purchased from Winslow. Working with Bob Evans was great. I told him I was in a hurry, so he helped streamline the whole purchase. No hassles, no upselling, he just got me what I wanted at a very fair price. He's good at responding to emails and voice mails. He's the ONLY sales guy that called me back when shopping 4 other BMW Centers!

I brought my car in to get the ecu re flashed and was...

I brought my car in to get the ecu re flashed and was told it would take an hour and a half to do, an hour half later I have to go find a service department person to get an update! I then find out that they have no idea what's going on and that my car hasn't even been looked at yet! And now I have to wait another 30-45 mins. Poor service! I will not recommend this dealership to anyone for service.

Over a period of about 9 months, while we were...

Over a period of about 9 months, while we were deliberating about "taking the plunge," we worked with Bill Fishe. Throughout this time we took a couple test drives, and asked a lot of questions. Bill was very patient and thorough. During the ordering, selection of options, receiving, and pick-up/payment process Bill kept us well informed, made sure we were satisfied with everything about the vehicle (X3), and followed up after the sale to see if we had any questions. Too soon to tell about service, but I expect that will also be an exceptionally good experience.

A class operation that gets all the details right. I was...

A class operation that gets all the details right. I was treated with fairness and respect by all employees. Minor details were ironed out without any drama. I would return for my next vehicle.

I have purchased nearly 10 vehicles from Winslow BMW over...

I have purchased nearly 10 vehicles from Winslow BMW over the course of the last 5 years both new, used and leased. They have been consistent in exceptional service, always fair pricing, and a great no-hassle experience. I recently was looking for a used car for a second family car and approached several other dealers all of which were a total miserable experience. I reverted back to Winslow as I was confident that they were a dealer I could trust and always provided the same level of exception service whether it was for a new $60K or used $15K car. Can't imagine working with any other dealer. I have worked with Bob Evans for years who has always gone above and beyond to ensure my needs were being taken care.

I love these guys at Winslow BMW! Working with Bill...

I love these guys at Winslow BMW! Working with Bill Fishe isn't like working with a Client Adviser at a car dealership, he is more like working with a friend that happens to sell some of the best cars in the world. I was out of town on business and asked my wife to take my 2008 328xi in for an annual service, and while she was there with our daughter to pick up the vehicle she spotted a beautiful red BMW Z4 sitting on the showroom floor. She called me right from the dealership and said she had found the car of her dreams. At 50 years of age now, I have learned one thing and that is, "A happy wife makes a happy life", so I made an appointment to test drive the car on a Thursday after I returned home. I figured I would point out the impracticality of trading our car, which only had 20K miles on it for a two seat roadster and then we would be on our way. Boy was I wrong. I test drove the car and fell in love with it myself, but still tried to throw up road blocks along the way to make sure I was getting what I really wanted. I needed more for my car in trade and they did it, I needed less for the purchase price, and they did it. How can you not work with a bunch of guys that try so hard to give you a great deal. The paperwork was started that afternoon and I was driving home in my shiny red Z4 the next day.

Wonderful experience w/delivery of a vehicle ordered...

Wonderful experience w/delivery of a vehicle ordered overseas. Customer service didn't lack even though I'd ordered my car prior to moving here. I would highly recommend this dealership and hope that the service standard doesn't change. I'd visited a dealer in Denver prior to deciding where to take delivery and I was incredibly pleased w/Winslow and chose to stay in CoS.

Winslow BMW has twice provided an experience that no...

Winslow BMW has twice provided an experience that no other dealership has been able to match. My wife and I are repeat customers of Winslow BMW and have received first class service with every visit to Winslow BMW. The sales staff especially Jim Carlson have made our experience a memorable one, the service department is fantastic and this is just a great place to purchase a vehicle. After we test drove the first BMW three years ago, we were hooked and had to purchase a newer model. BMW is without question the "Ultimate Driving Machine"...test drive one and you'll understand why.Martin & Mia Valenzuela

He worked very hard to find the car I might be interested...

He worked very hard to find the car I might be interested in buying. Worked hard to come to a purchase price we could all live with.The car was detailed and ready to go when he told me it would be ready. There were no floormats in the car and Jim ordered some for me and I picked them up yesterday.I think the dealership was very accomodating and friendly.

This was the very best car buying experience we have ever...

This was the very best car buying experience we have ever had. The quality of information, customer care and personal attention was outstanding. We will be Winslow customers for life. Our sales representative (Bob Evans) was very patient with us in showing new technology and was very helpful!

Bob is always helpful and knowledgeable about the BMW. ...

Bob is always helpful and knowledgeable about the BMW. He has us excited to order our next BMW late this year and showed us all the new options and features available on the 2013 model.

I have purchased 5 cars from Bill Fishe and each...

I have purchased 5 cars from Bill Fishe and each experience has been excellent. Winslow BMW and it's staff has amazing support and knowledge of it's vehicles and they make you feel like you are part of the family.

We went in looking for a BMW X3 when we were taken to an...

We went in looking for a BMW X3 when we were taken to an Infiniti Ex35 there.Though it was readied for another customer, we were given preference just because we arrived there earlier - that's what impressed us the most. Their ethics didn't waver and they stuck to a first come first serve business principle. They dealt with both parties in a professionally proficient manner. Good job!

Poor visit

Tried to purchase a used car from this dealer. Worked the deal over the phone, looked over the pictures, specifically asked the dealer if there was any damage to the vehicle i.e. scratches or dings. Was told of a few marks on the trunk, and no dings what so ever. Drove a little over 10 hours to get the car, walk out, there was only one panel on the car that didnt have some sort of ding or scratch. The front bumper cover had spider web cracks in it from being run into a curb, and the drivers door looked like it took target practice at a driving range. After pointing out all the damage, they told me it would cost them $150 bucks to repair it, and thats all they would take off the price. The sales manager didnt even have the nerve to come out and try to work something out. Very disappointed in this dealer. No lets try and work it out, nothing. I got the heres your refund on your deposit, have a nice day. Never again. Needless to say they still own the car, and I spent 2 days in a car and $500 bucks in travel expenses for someone who couldn't be honest over the phone. Thanks guys!

By far the best buying experience of my life, and I'm 50...

By far the best buying experience of my life, and I'm 50 years old. Bob Evans is a true pro. Never once pushed me. I loved that I only worked with him throughout the process. I was stunned at the lack of high pressure. I will steer people interested in BMWs toward Bob. Very passionate and knowledgeable about cars, in particular BMWs. A great representative for your company. And just to be clear, I had never met him before I stepped foot inside the dealership today.

Fabulous experience! Bill was excellent! Took time,...

Fabulous experience!Bill was excellent!Took time, very pleasant, explained everything!Got the paper work right, first time!Had gone to the Mercedes Benz dealership, had a terrible time!They were doing me a favor!Bill is your man!I was just looking and bought a car on the spot!Everyone at the BMW dealership was great.They went out of their way to make my purchase a very enjoyable.

First I would like to say the sales staff here is...

First I would like to say the sales staff here is awesome! Buying a car I would highly recommend this dealership. However if you ever have any questions or problems with your car, don't even bother. Coming to this dealership or even calling is complete and total waste of time. If you can ever get someone on the phone they never seem to be the correct person to talk to to. When you have to go in to the dealership for yearly service or have an issue with the car, you sit around waiting for about 20 mins to even be greeted. Then it takes them another 20 mins to find the time in their precious work day to find out what you need. They are rude and condesending in the service and parts department. And reception for incoming calls, so sorry I bothered trying to explain why I was calling so I didn't get the running around once again. I have had 3 different dealings with the service and parts department and am so happy I am moving out of state so I never have to be bothered with this type of treatment again. Good luck if you decide to not take my advice and drive to a Denver dealership.

We had a wonderful experience with this dealership and...

We had a wonderful experience with this dealership and our salesperson, Bob Evans. We purchased a brand new 2012 X3 and could not be happier with the car so far. Bob was helpful, friendly, and kind to us. He also gave my little boy (who is four months old) a BMW Teddy Bear as a gift, which made our new BMW car pickup day extra special. In addition, Bob was excellent at helping us order our custom car and stayed on top of the entire production process, informing us of the steps along the way and ensuring that we would receive our car very quickly. If fact, we received our car in less than three weeks from the day we placed our custom order! Everyone that we encountered at Winslow BWM was friendly and helpful and we are so pleased with our purchase. I recommend Bob Evans and the Winslow BMW Dealership very highly!

I was extremely satisfied with my recent purchase at...

I was extremely satisfied with my recent purchase at Winslow BMW, and the salesperson, Bill Fishe, was attentive to my needs and extremely knowledgeable of the product! He worked with me and found my "perfect car," down to the smallest details. I will recommend Bill and Winslow to others!

Absolutely one of the best experiences I've had buying a...