Check dealer reviews of Willy Herold Automotive, Columbus, GA

2003 dodge dakota

Butch on 10/30/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I earlier emailed Jacob Taylor what my needs and requirements for a trk were. I specifically stated I did not want a trk with dings, dents, paint fading or clear coat peeling, no oil leaks, emaculate interior. After traveling 210 miles, round trip and inspecting the trk, it was not what I was hoping for. There was clear coat peeling on the hood that you could clearly see, the engine had leaks, interior not what I needed. If you are thinking about taking a long trip to this dealership, have them take pictures close to 5 feet to see for yourself.

Disappointed about the vehicle

3.5

Lifetime Seminole on 04/23/2013

Customer Service: 4.0 Overall Facilities: 3.0

I drove from Florida on a Saturday and was disappointed in the vehicle. It smelled horribly of smoke and I asked when I opened the door, "Was this a smoker's car"? and the response was, "I don't know". It had a sticker for a 1 owner car fax, yet inside the vehicle, it had paperwork showing a 2 owner car fax. I didn't drive the vehicle a half a mile before I turned around and came back. I placed the keys on the counter and told the salesman, " I can't buy this car because it has been smoked in". Thanked him for his time. The smell was VERY strong. I loved the color...Kiwi Green, but due to health reasons, I could not purchase it. I would suggest that all cars be thoroughly cleaned before allowing a prospective buyer to drive it. It appeared they did not have their act together. Happy Vehicle Hunting to you all!

Great buying experience!

OrphanF16 on 09/20/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Honest people with the personal touch. Great vehicle, great price, great buying experience. Thanks, Willy Herold Automotive!

Great Service

ArtyDad on 03/17/2012

Customer Service: 5.0 Buying Process: 5.0

Couldn't of asked for better service. Actually, had better service than from New Car Dealerships in the past. Everyone worked with me and I got what I wanted. The staff couldn't of been more friendlier and helpful. Thanks to all.

They went out of their way

4.2

IonRedline on 09/29/2011

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I found this car on Cars.com at a dealer a little over 100 miles away from where I live. On a day when I had nothing better to do, I decided to drive down and test drive it. The dealer office was a little shabby but the people were very nice. The salesman let me take the car out and drive it wherever I wanted. Then, he actually let me keep it for the weekend. After the weekend I decided I really wanted the car but there was a problem. The check engine light was on, and where I live, that means you basically can't get a tag. This was not the case in the town where the dealer was located so they could have just said so long and found another buyer. But they didn't. They were very thorough in diagnosing and fixing the problem. Given they way I buy cars (I shop for the vehicle not the dealer), it's likely I won't buy from them again. But if you find yourself in their four walls, relax. They are good people.

They are awesome!!

Needed a good car on 08/27/2011

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had the absolute best service! My dad bought a car on Wednesday and on Thursday I went and bought my Jeep Compass! I needed a reliable family car and all I did was pick the one out I liked and Stephen made it work!! I will recommend Willy Herold to everyone!!!

Willy Herold Rocks!

4.5

Chris Patchin on 07/15/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

My wife and I came in last year looking for a Nissan Pathfinder and the salesman "Steven" had what we were looking for on the lot. We test drove and then made the purchase. Picked up the Pathfinder the next day all cleaned up ready to go. Great experience!!