Wiesner Buick

Fantastic experience at Wiesner

I stopped in to Wiesner GMC Buick to look at the Yukon and met Mason Webster, who was so helpful, friendly and easy to work with. He immediately pulled a Yukon XL up for me to drive home so my sick wife could see it and go for a ride to be sure she liked it as much as I did. Missy Wagner also helped me the next day when Mason wasn't in, and between the two of them, I literally had the best purchasing experience of my 63 year life!! Wiesner made every aspect of buying our new Yukon XL Denali a good one. Wiesner gave us good value on our trade-in, allowed me to take home 3 different Yukons for us to test, and be sure of what we wanted (i.e. 2WD vs 4WD), and gave us a good deal on the new Yukon we purchased. Dreading the usual endless time it usually takes to close the deal and sign the paperwork, I was delighted when I was done before they could get the car detailed and ready for me ... literally the fastest closing I've experienced. No pressure from the sales people (Mason and Missy), no pressure from the finance person to purchase the typical extended warranties/add-ons, simply professional, knowledgeable, friendly people who did their jobs well, made the entire experience easy and convenient, and made us very glad we bought our new Yukon XL Denali from Wiesner.

Smooth Transaction

I dealt with Rashelle in pre-owned vehicles. Very pleasant, no stress experience. After purchase, I had a couple minor requests that Rashelle insured were quickly attended to. Good job!

Excellent Service

Laura made the purchase experience extremely easy. She was very informative and made sure to answer every question we had about the vehicle and others as well. The entire process was quick and Laura made us feel at home. I will definitely go back when I am in the market for another vehicle in the future.

Tom and Paul took care of us

I don't like to be hard sold on anything and Tom and Paul gave us the facts and let us make our decision without the pressure. After the deal was made they made sure I was completely comfortable with all the new features my vehicle had to offer. Drove away very happy with my purchase.

kenneth & loan person who signed paper work with

EVERY BODY THERE WAS VERY NICE & PLEASANT TO TALK TO & HELPED OUT ALOT ON PICKING OUT THE TRUCK THAT BEST FOR ME & DISCUSSED THE PLAN WITH ME

Service department

Pam Rangel was my Service Consultant and was awesome she was very much on her game and was very Pleasant to deal with and not the mention that we love our 2015 DENALI YUKON that we bought from Missy Wagner who's we are very happy with Great Dealership all away around ThanksThe LeMaire's

Outstanding Customer Service

I looked at Ford, Dodge and then GMC. I needed a new truck and I have had very good luck with my last (5) Ford vehicles. I had a truck picked out at a Ford dealer but my wife asked me to go by Wiesner because of what they do for Willis ISD. Wiesners outstanding customer service is what changed my mind to buy GMC. Steve and Mark are the definition of exceeding customer expectation.

Bad service

Took my Buick enclave to have some repairs done decided that I may want to trade it in and after two phone calls I still could not get an appraised value on the vehicle so I had the repairs done they tried to charge me for things that did not need to be fixed then when I went to pay the cashier was very rude in telling me that they didd not accept checks over $200. ( they don't mind taking a down payment check over $200) after many years of buying cars and loyalty to their service dept I'm done.

Superb Buying Experience

We purchased a 2016 Sierra Denali from here about 6 months ago. Our experience at Wiesner was second to none. The environment is structured with refreshments and amenities that make customers feel welcomed and comfortable. We never felt pressured or rushed at any point during our car purchase considerations and our schedule was accommodated very well. We would like to thank Missy Wagner once again for all the time she spent with us and always accommodating our our needs and concerns during our vehicle introduction process. It is always a pleasure to interact with a professional who is very knowledgeable of the product she represents! We also want to thank her for being so patient with us and for taking the time to make sure all of our questions were addressed. Missy is truly a Lady and we will highly recommend working with Her to anyone considering to buy a Buick or GMC vehicle. We would also like to thank Mark Novak, who worked patiently with us through some issues. Mark is truly a Gentleman and and is very skilled at problem solving and making his customers feel well cared for. Their Aftermarket Manager, Greg Petty, is also great to work with and his prices for accessories and customizations are better than I could get anywhere else. Really appreciated the whole team there at Wiesner and highly recommend them!Thanks,Louis

Service experience

Exceptional service. Very devoted to go above and beyond in order to get the job done. Communicates very well. Very impressed!! Excellent work!! Thanks Mr. Teer.I was a satisfied customer! I had an issue dealing with a used GMC truck that was sold by another dealership nearby. We were sent to Wiesner GMC service unanounced. Mr. Teer was not informed by the other dealership about the problems to be serviced. Mr. Teer made all the arrangements necessary in order to get the truck in safe condition for my daughter to drive. We were serviced very quickly.

Horrible experience!

Purchased a brand new 2015 Yukon XL did not know it had water damage. Through a leak through the roof. Had known would never have purchased it in the first place in almost absolutely no help from the dealership or General Motors. Buyer be aware of possible leaks if purchasing a vehicle from this dealership.

works great

First off thanks for following up with me after the repair. Repair part works great, forget yet that I don't have to manually release anymore. Took longer than expected, by far to get the part, but service was good, and car works fine. Thank you Sylvia.

Timely repairs

I went in for routine maintenance. My vehicle had a few recall notices. The wait time would have been longer than I could have stood for so a courtesy car ( which was relatively brand new) was loaned to me during the interim. I was told to expect my car to be ready the following day but I got a call late in the afternoon that the work had been done and it was ready for pick up.

great

great service no problems in and out on time just as scheduled, car services, washed and all employees were professional and courteous as expected of dealer

Best new car purchase experience I've had.

Loved the professionalism and efficiency of deciding on a vehicle, finding the right one, and closing the deal. Happy with the vehicle and happy with the sales team.

Sales and picking up floor mats and tags

Mason Webster was very experienced and friendly! Dealership nice and clean . Mason even put our tags on Instead of waiting for service. Took car in for a rattle but couldn't hear it today but the service man checked it over for us and told us to bring it back if we heard it again. Really liked him. Do not know his name but mason got him for us. Overall , much better experience than the first time we came in. G Lester

Outstanding service!

I brought my vehicle in on an unscheduled emergency issue around 8:00 AM and it was repaired and back to me by 3:00 that same day.

Enjoyable

David was able to get me the vehicle I wanted at the price I needed without any hassle. Amy in financing was also quite helpful and knowledgeable. The car buying experience was a breeze.

Monthly News Letter Exterior Detail Deal

Great job! My 2000 Chevrolet looked like new. The price quoted was for exterior detail, but to our pleasure the interior was also vacuumed. Absolutely the best price around! Bill was so friendly and professional, Thanks, crew GREAT JOB!

Consistent

Wiesner in Conroe has stood the test of time in great customer service and competitive pricing. I have been using them for servicing my GMC truck since 2009 and even though I have relocated, I choose to remain a loyal customer since no other dealership has been able to match them or even come close for that matter and it has everything to do with the great folks that work their like Sabrina, who is always on top of her game knowing what service is due and welcoming me back each time like an old friend. Thanks for taking such good care of customers like myself, you are greatly appreciated.Sincerely,ARH

New Buick inside damaged by Chair

This console damage was by a chair being brought home in passenger seat. Not a good idea to place leg of chair against the front console. It was fixed Beautifully and the charge was reasonable. The shuttle service rocked :) Cracked Console ~ My fault. Thank You Service department I Still Have a New Buick with NO Damage. Great Job!

New Yukon XL

We worked with Vince Taylor and he did an excellent job explaining the features and benefits of our new vehicle. He took his time and made sure we knew that at any time we had questions or concerns, he was always available to assist.

PURCHASE HERE!!! PURCHASE HERE!!! EXCELLENT DEALERSHIP

EXCELLENT DEALERSHIP - NO GAMES - EASIEST PROCESS EVER!!!2014 Buick Encore PremiumMark Noavk, Missy Wagner and every at Wiesner did an EXCELLENT job. This was the EASIEST vehicle purchase I have ever made. I am VERY pleased with everything all the way through to the end with Amy in Finance.I received and excellent value for my trade and didn't have to haggle. On top of that, I requested our credit be pulled ONCE and for us to get the 0% Financing being Offered by GMC. That is exactly what we did. On top of that, we were given Dealer Cash Back and a Car Pro Discount which made the deal even sweeter.Wiesner will definitely be the ONLY Dealership I ever work with in the future.

We had purchased a 2009 Chevrolet Avaleache at the...

We had purchased a 2009 Chevrolet Avaleache at the Wiesner dealership in Huntsville, Texas. We had the vehicle serviced at the Wiesner dealership in Conroe since that time because we had purchased and moved to the Graystone Hills subdivision in 2009. Maegan became the guardian of service to the Avalanche and 2009 Corvette that we own, and was there to help us from Day One! We had envisioned purchasing a future vehicle from the Conroe dealership because of the service provided through Maegan. She was moved from the GMC service area to manage the Hyundai section several months ago. We did not particulary want to lose Maegan for our service person, but we understood the move. We were assigned to work with another employee in service named Luis, and he was a three time your out striker. We were qucikly assigned to Sabrina who is much like Maegan. We have been very satisfied with the service provided by Sabrina. It was unfortunate that the very day we came in and purchased our 2013 Yukon, and went to visit Maegan to show our purchase, and check on our daughter's Hyundai, that we had learned that Maegan had been fired from the dealership shortly before we arrived. Our thoughts were we had made a mistake in purchasing a car at Wiesner any maybe would have going up the road a mile or two to purchase a car at Buckelew Chevrolet. It is obvious that whatever management staff is currently in place at Weisner does not directly interface with the public to meet our needs. The interfacing is through the service staff such as Sabrina and Maegan.

I had recently purchased a car from Wiesner in Conroe and...

I had recently purchased a car from Wiesner in Conroe and discovered that I did not have the tire lock key to my tires. I went in without an appointment and was told I would have approximately a two hour wait. I had places I needed to be but also needed to have that taken care of so said that I would wait. I had barely sat down in the customer lounge when Karen Walton came up to me and introduced herself as a Customer Care Specialist. She said that she had been made aware of my plight and had secured a courtesy car for me to use while they worked on my car.She was very attentive, professional, friendly and efficient. She went way above any customer service I have received before. She made sure I was comfortable in the car and gave me her number in case I had any questions while I had the car. She made it possible for me to keep my appointments and made my experience at the service center one of the best I have ever had. Thank you Karen!

We saw an Avalanche advertised on the internet at this...

We saw an Avalanche advertised on the internet at this dealership, when we went in it was a bait and switch. They claimed the price was a typo and would not honor the price. They wanted $5,000 more than the advertised price. When I tried to complain higher up the ladder, they would not return my call. Very bad tactic. We walked out and will never deal with this dealership again. I have talked to other dealerships that said they should have honored an advertised price. Shame on them. Just a tactic to get you in there. Beware of their advertised prices.

Had a great buying experience and was treated fairly and...

Had a great buying experience and was treated fairly and with a smile. Will buy again from Wiesner without a doubt!!! Love the GMC truck.

I have had my share of dealerships in my lifetime. ...

I have had my share of dealerships in my lifetime. However, Wiesner has totally changed my perspective. We first purchased a work truck for my husband. They went out of their way to make this the most transparent process and their pricing was awesome. So when it came time to trade in his old truck and my car and get us down to two vehicles we decided to try Wiesner again. I had noticed that the atmosphere was different from other places. It was very professional yet there was a peace about the place. And as a Christian I felt that the dealership and the people that worked with us and for us were of the highest integrity and service minded. I would highly recomment Wiesner to all I know.

Very friendly,fast,attentive, very good salesman. Will...

Very friendly,fast,attentive, very good salesman. Will buy from again! Salesman solved all problems and made car buying a experience that was short a a pleasure.

I gave he rating above for the performance of Mason...

I gave he rating above for the performance of Mason during the sales process. The rating fro after the sale from the service department would be an entirely different rating.

I will recommend John Wiesner dealership to all my family...

I will recommend John Wiesner dealership to all my family & friends.I am a widow and was very nervous about such a big decision as buying a new car. My salesman, Vince Taylor was absolutely great. He encouraged me to take my time in picking out the car I liked best and could afford. I knew when I finished the deal I had been in very good hands. Miss Annette Harris, their finance manager was wonderful as well. Very helpful in all she did. If you are in the market for a new or used car you cannot top this dealership.

Great dealer, easy to work with. Mason Webster was...

Great dealer, easy to work with. Mason Webster was exceptional and very helpful in making our selection. We didn't have to haggle back and forth, which always makes buying a car a more pleasurable experience.

I went in to buy a new vehicle and ended up leaving with...

I went in to buy a new vehicle and ended up leaving with what they called a new vehicle with 1400 miles on it and many other small cosmetic issues. My contract I was told for whatever reason had to state that this car had more than 2000 miles which is shady if you ask me, cause in reality it only had 1400 miles. I went in the weekend before Thanksgiving and it's 12/3/12 and I have another appt. at the dealership tomorrow to try to resolve the issue yet again. I was contacted today and assured that someone with the ability to fix this would give me a call. That didn't happen. The back of the driver seat is not connected, the vehichle has 4 scratches,one speaker rattles, after it was detailed I found mud in the car and a french frie. Really? Well I will rate them again tomorrow and talk more about tomorrows visit. I would really just like a new, clean and properly functioning car, afterall when it's all said and done I will pay $47,000.00 for this new car.

I was treated with friendly, helpful, and courteous staff...

I was treated with friendly, helpful, and courteous staff at this dealership.My salesman Steve Reich was very knowledgable and accommadating in helping me with the purchase of my new Terrain. He has a kind and gentle spirit about him, which my disabled daughter appreciated.The finance manager, Annette Harris, was very good and professional at her job and I did not feel pressured with all the added options when financing.I would definately come back here for my needs...C Randall, Woodlands,TX

This was our first time buying a new car therefore we...

This was our first time buying a new car therefore we didn't know what to expect. after visiting several different dealerships we ended up buying from Wiesner's (and our salesman, Tex) because of the quality of servic and because everyone was so friendly! We felt very comfortable and right at home as soon as we started looking. Tex, our salesman was really amazing and "down to earth". It was like talking to an old friend. I would definatly recommend Wiesner's and Tex to a friend and/or a family member! My daughter will be looking to buy soon! :)

Outstanding Service!!!! This is the third Yukon I have...

Outstanding Service!!!! This is the third Yukon I have purchased here. I will continue to use Wiesner in the future. They always have the best selection & best employees!

Great team of employeee. Friendly and very willing to go...

Great team of employeee. Friendly and very willing to go the extra mile to get the type of vehicle that the customer wants. Will definately purchase vehicles in the future from this dealership.

Our purchase of a car from Wiesner Conroe,TX. Has been...

Our purchase of a car from Wiesner Conroe,TX. Has been our best experience so far. We have purchased cars for 40 years from CA. to LA.and have never been treated as well. We would highly recommend Wiesner. Mason Webster sales consultant treated us like family in guiding us through the sales process. Mr. Weisner personaly talked to us to see if we were completely satisfied. Great dealership to buy a car

This has been the best experience of buying a car. I...

This has been the best experience of buying a car. I felt like I was at home and I wasn't pushed to buy a car or truck, but rather I told them what we wanted and they were there to help us along. The people in finance got us handled promptly and they were great. Our sales person was mason Webster and we couldn't of asked for a better person to assist us. He was absolutely amazing. He knew anything and everything there was to know about the vehicle we wanted and how much it was going to be and what kind of things to look for when buying for the first time. And we also had a lot of help from Lauren thorstad in the service department while we had a little bump in the road with our new vehicle. We were handled very professional, yet I still felt like everything was done friendly and because they genuinely cared for us. I wouldn't go to any other dealer because of the team that Wiesner has. We got to meet Mr. Wiesner himself and found it quite awesome that he too drove the truck we had just purchased! It was an amazing experience and I would and will tell everyone I can how much we loved Wiesner and our experience! Thanks guys!Justin Mullins and Megan Deats

Mason found exactly the vehicle I was looking for. I...

Mason found exactly the vehicle I was looking for. I test drove the Enclave a while ago and have been undecided as to which SUV I would purchase. I asked an Enclave owner how she liked her vehicle. She replied that it was the best car she had ever owned and that her next purchase would also be an Enclave. Mason contacted me about the end of year sale and I feel I got a great bargain. Mason and Annette were very friendly, efficient, and knowledgeable. It was truly a pleasure to work with them. We love our Enclave -- the ride is so quiet and smooth, not at all like most of the SUV's I test drove. Thank you so much for all of your efforts.

I knew what car I wanted, but wasn't sure about the...

I knew what car I wanted, but wasn't sure about the options I wanted. Greg sent me the details of three cars so I could check them out without visiting the dealership. I changed my criteria and Greg sent me two more detail sheets. I changed my criteria again and Greg sent me detail sheets for five more cars that fit my criteria. He responded promptly and never complained while I decided exactly what I wanted.Once I selected the car I wanted, I knew what the best price was for it. Greg gave me that price without haggling or complaining. I agreed to buy the car without ever stepping foot in the dealership. In fact, most of the transaction was done over emails.I made an appointment to pick up the car. The car was clean and ready to go and the paperwork was already prepared. Annette, an extremely competent, efficient and friendly employee with 24 years of service at Wiesner walked me through signing the documents. Greg introduced me to the General Manager and familiarized me with the car.I was on my way in no time at all. There were no surprises on the invoice. Everyone appreciated my business and treated me like a customer should be treated. And, I know I got a very good price. I highly recommend Greg Petty and Wiesner GMC Buick.

As soon as I walked through the door I was Greeted...

As soon as I walked through the door I was Greeted promptly and professionally. When introduced to my salesman (Mason Webster) he immediately asked what I was looking for from price to color and worked diligently in order to see that I was taken care of from start to finish. I couldn't be happier with my purchase.

Car buying is always a VERY STRESSFUL situation but this...

Car buying is always a VERY STRESSFUL situation but this dealership made the process go very smoothly! Mason was wonderful and VERY informative on all the options of the new vehicle we purchased! I appreciate the patience he showed us and kind attitude. We will definitely recommend this dealership and sales person to our family and friends.

My situation was not unique but it was a bit rocky. Mason...

My situation was not unique but it was a bit rocky. Mason and Peter were very professional and extremely dedicated to helping me in my situation. It took a few weeks but they never gave up. The finance department knew how to get my loan approved despite the obsticles I had encountered. It was refreshing to know that Mason and Peter were not just about the sale but were truly concerned about the human aspect in the total deal. Thank you Mr. Weisner for having such fine and dedicated people on your staff. Many blessing to you and your excellent dealership. Rene Diaz, Conroe TX

this experience is the first time i ever took ownership...

this experience is the first time i ever took ownership of a vehicle and enjoyed the experience 100 %. The financing was so easy. the staff was professional. I am lucky to have had Mason Webster as my personal salesperson.

We enjoyed the expereince and interaction with Mason...

We enjoyed the expereince and interaction with Mason Webster. He was very accomodating in the search for the vehicle we wanted. He was friendly and personable. He along with Steve R. worked with us until we could get to a price that was agreeable. Jerry is finance was great, too.

Absolutely the best car buying experience that I have...

Absolutely the best car buying experience that I have ever had! The staff at Wiesner Buick should be a model for other dealerships to aspire to. Totally satisfied with the entire process! I highly recommend that make the drive to Wiesner Auto Group in Conroe, TX! I drove 65 miles and it was worth it!

Friendly customer service reps, including the sales rep...

Friendly customer service reps, including the sales rep and sales manager. Had a hassle free experience finding the right vehicle and negotiating the deal. My second truck from this dealer and my experience with them has been great on both vehicles. Tom Haynes - Conroe, TX

Marc was great! He picked out my perfect car for me...

Marc was great! He picked out my perfect car for me right away. His service was excellent! He added the tinted windows that I requested and got me on the road very quickly.

Everything was great but we couldnt get the price to...

Everything was great but we couldnt get the price to where I needed it to be but I bought anyway. Joy in Financial was very helpful... She is the reason I bought. If I hadnt talked to her about financial info I wouldnt have acepted the terms. The car I bought isnt what I wanted but it will do.

Mr. Webster is my kind of salesman. No pressure what so...

Mr. Webster is my kind of salesman. No pressure what so ever. He answered all questions honestly and took time to explain all features.He was very helpful and polite to us and did not even mind that we had Maggie our Boston Terrier with us when we stopped to explore the new Verano. I was very impressed with him and the rest of the staff at this dealership and the showroom was spotless. My wife actually made a comment that everyone at Wiesner seems content and very happy to be there. Thanks for a wonderful experience!Carel Du Toit

Tom Honeywill listen to what we wanted and answered all...

Tom Honeywill listen to what we wanted and answered all our questions. He made the process easy. We purchased a 2011 Buick Lacrosse and we love it. Tom even helped us set up onstar. Thanks Tom Honeywill!

My husband and I were "just looking". We went...

My husband and I were "just looking". We went to Wiesner of Conroe and was greeted by Mason. His no-nonsense, easy going demeanor led to the purchase of not one, but two vehicles. Mason took the time to explain the current deals and rebates being offered through GMC and gave us our space when we needed it. I thoroughly enjoyed the no-pressure sales. The entire staff was very friendly and accommodating to us and our small child. I have never purchased a vehicle where the sales person told us to call him if there was a problem and meant it. Our next new vehicle will be purchased at Wiesner and hopefully from Mason.

I RECEIVE EXCELLENT SERVICE FROM MR.KENNY KING BY...

I RECEIVE EXCELLENT SERVICE FROM MR.KENNY KING BY PURCHASING A NEW 2012 GMC SIERRA TRUCK FOR 19,000.00. THIS SHOULD EXPLAIN WHY I RATED THE DEALERSHIP JUST BY READING MY CONTRACT AND SEEING MY MONTHLY NOTES. IF YOU NEED MORE REASON WHY FEEL FREE TO EMAIL ME AT anngel_comeauxatyahoo.com. I AM SENDING MY NIECE TO THE DEALERSHIP AND I PRAY THAT BY THE LONG DISTANCE SHE HAS TO TRAVEL THAT SHE FEEL BLESS AND COMPLETE AS I AM. THANK YOU!

This was a Luxury SUV Buying Experience I had at John...

This was a Luxury SUV Buying Experience I had at John Weisner GMC yesterday, 1/28/12.Greg Petty my sales person listened to all my needs and wants and showed me just the few vehicles that fit my list. He made sure I really liked the vehicle I chose, and even set up my Onstar and Bluetooth phone connections in the Yukon before I left the dealership. What made this even better is that Greg seemed as excited as I did that I had a new vehicle. I truly felt as if I was working with a friend and not a sales person. No wonder Jerry Reynolds gives the Weisner GMC Dealership the CAR PRO SEAL OF APPROVAL...Weisner GMC is the BEST and Greg Petty is Awesome !p.s. Annette in Finance was great and called my Insurance company and made all the changes with them so they had all my new vehicle details before I left the lot.I've purchased at least 10 vehiches in 30 years and no one has ever done that before.

I needed a replacement vehicle that got great mileage in...

I needed a replacement vehicle that got great mileage in a hurry and found just what I was looking for in a Hyundai Accent. My salesman, Chip Davis, was very helpful and he gave me complete information so I could make an intelligent decision between a couple of choices. He made the deal go through smoothly and quickly from showing me my options, financing, and delivery. I have been thrilled with my little gas-miser and would recommend Wiesner highly.

We came in on New Year's Eve after a long day of car...

We came in on New Year's Eve after a long day of car shopping at area dealerships looking to purchase a Yukon. We were greeted right away by Mason, he was friendly and knowledgable about the car we were looking to purchase. I have bought from Wiesner before and NEVER had a bad experience. From the salesman to the loan officer, everyone was friendly and made the sometimes confusing and tiresome experience much more pleasant.

Everyone at the dealership made us feel like they were...

Everyone at the dealership made us feel like they were really trying to work out the best deal possible for us. Mason was genuinely friendly and so very helpful in getting us into the type of vehicle we were looking for. Amy was great in showing us all the possible ways to get the loan process worked out. I would absolutely recommend this dealership to everyone and already have. This is going to be my dealership of choice whenever we need a new (or used) vehicle.

We were in search of a new vehicle to replace our Saturn...

We were in search of a new vehicle to replace our Saturn Vue. We had not planned on purchasing a vehicle at our first visit, but our Sales Consultant, Mason Webster, provided such good information and was so accommodating, that we decided to purchase on the spot. We received what we believed was an excellent price for our trade in and were very happy with the customer loyalty bonuses that were available. We plan on using Wiesner for our service needs and will rate that part of the company when we need them.

In our search from New Orleans to Conroe Texas for a new...

In our search from New Orleans to Conroe Texas for a new truck over a months period, we came across Russle Smith at Weisner GMC. He went the extra mile, found the vehical to fit our needs and had additions taken care of quickly. He has moved to a new dealership and yet calls to be sure we are happy with our purchase. Russle is a exceptional salesman and will refer him to family and friends for future purchases they may make. Thank You Russle (Happy) Johnnie and Robin Lowe

Mason did a great job of understanding what we wanted and...

Mason did a great job of understanding what we wanted and made sure that happened for us. My wife is very happy with the car and we had a great experience with Mason.thanks Mason for your help and service.

Kenny King was awesome to work with! Great salesman....

Kenny King was awesome to work with! Great salesman. would recommend him to anyone! Annette was great as well! Made the process easy! Great experience

I love my Yukon that Thomas Charlton sold to my husband...

I love my Yukon that Thomas Charlton sold to my husband and I. He did an outstanding job with working with us! Thomas truly cared about my husband and I and wanted to sell us a new car that suited us! I will definetly recommend this dealership to people wanting a new GMC/Buick!

WHY I'll tell you why, fom the time I walked up to the...

WHY I'll tell you why, fom the time I walked up to the GMC that I liked to the time that I made my deal on me new GMC I was treated as the up most respect. The guys and girls were so nice it made me feel like family. I work close by and I will tell all my customers and my friends to come see this dealership if they want a great deal on a new or used car or truck! They know there cars ad knowhow t get you in it! My wife was so glad to have a new car and they made it possable... love you guys see you again soon......... thanks again.

Courteous, friendly salesperson; knowledgeable about...

Courteous, friendly salesperson; knowledgeable about vehicle we were interested in purchasing. Was also able to inform us about other comparable vehicles in inventory on the lot. All of the people we worked with were friendly, polite and knew either the vehicle or paperwork information completely. We would recommend them to our friends. The facility was nice and clean and nicely appointed. Our overall experience was excellent. Carla Cook

The Salesman and Sales manager worked hard to get the...

The Salesman and Sales manager worked hard to get the right vehicle at the right price. The finance dept worked to make sure I was happy with the final deal and helped to secure the best financing combination. All of the other persons in and about the dealership during the process were friendly and helpful hosts and hostess'.

i am very satisfied with my overall buying experence...

i am very satisfied with my overall buying experence kenny was a very good salesman...bought some custom parts from the parts department joe urena did a very good job and was very helpfull would recomend this dealership..for sale and parts..have had prior buisness with this dealership and am completly satisfied..thank you

This was my son's first buying experience and he was...

This was my son's first buying experience and he was looking for a new GMC truck. Ron was very helpful in showing us a truck that suited my sons expectations. We were very impressed with the attention and information that Ron gave us. He explained everything we needed to know and made our buying experience painless.

Took my 2006 GMC Envoy to dealer for low oil pressure,...

Took my 2006 GMC Envoy to dealer for low oil pressure, told them there must be leak even though no obvious source because I had added 5 quarts in last 2 months. Tech said "no, the code only indicated oil pressure sensor failure, you must have just not added enough." Kept it all day and charged $500+ to change out sensor & add oil. Of course, the problem persistend. Took it to the neighborhood mechanic who used his eyes, ears, & knowledge to figure out in 5 minutes that both valve cover gaskets were blown & leaking, said it's a common problem on GM 5.3L V8. He replaced them (and sensor, again)--no problems at all in the 7 months since. Then more recently, took it to Wiesner for an air conditioning vent problem. Again kept it all day, when they called me to pick it up it wasn't fixed, Sabrina said sorry, tech on duty that day wasn't familiar with the CODE for an air handler problem. Why ever buy from a dealer with a totally incompetent service department?

Kenny King is ABSOLUTELY AMAZING! From the start Kenny...

Kenny King is ABSOLUTELY AMAZING! From the start Kenny was very personable and friendly. I have purchased 4 cars and each time there was a long tedious process. This dealership was very efficient in their process and I felt like I was making a purchase I was proud of. Kenny was open and honest from the start and where as history had proven to be a 3-5 hour process... NOT WITH KENNY.. he offered the online credit application and did the financing before we came into the dealership. Once we got there, it took my husband and I about 1 hour to really decide what we wanted and after that another half our to wait while they finalized and drafted the bill of sale. It was awesome.. they had the best prices and the cars were show room ready. I was very pleased. So pleased that my husband came to purchased a second car the next day. Kenny and the entire team at Wiesner are to be commended for making the car buying experience as wonderful at it was. On a scale of 1 to 10, they definitely get a 10.. Perfection is at Wiesner.

My wife and daughter went to visit Ed because a friend...

My wife and daughter went to visit Ed because a friend had just bought a car for their daughter--both first cars. We had also promised our son a Yukon for college education. My wife's intent was to wait until later in the month to purchase these 3 vehicles, and to simply take my daughter to test drive and narrow her selection and choices. At this point, I should state that my wife is a cost-engineer with 20 years experience in the field--not easy to impress when it comes to numbers!After meeting Ed at the dealership, my wife said he listened to her ultimate goals, then showed them several autos meeting our criteria for my daughter within the specified price range. He allowed them to drive several cars, and found her a Yukon to preview for my son.Ed then gave my wife pricing for both of the cars, with a sight unseen trade value for my son's current vehicle. There was no desire on Ed's part to know how much we were putting down, or where we were getting financing--just 2 straightforward numbers.Ed then allowed her to leave her car at the dealership and bring home a pre-owned and VERY clean Altima, which my daughter really liked--no pressure to buy it, just wanted me to be able to look at it. They also brought the Yukon home for my son to view. We had our mechanic check out both vehicles and the mechanic said they were 2 of the better pre-owned cars he had seen in awhile.At the end of everything, Ed honored his pricing, the sight unseen value for the trade, and offered to fix a couple of things on the Altima most dealerships wouldn't even have allowed. He offered to replace the windshield on the Altima at no charge simply due to a small crack on the passenger side.Needless to say, we wound up and bought both cars, our kids are extremely happy, and we didn't have to go to numerous dealerships and get the run-around, etc...you know what I mean: the salesperson gives you a number, you counter, he has to check with the sales manager, and the dance begins...NOT WITH ED WALLACE!Ed's business model is simple: clean cars offered at a fair price with a person who's word is good. It has been a very long time since I felt like I could refer a friend to a used car dealer, but I genuinely recommend Ed.Lanie Evans713-259-9848

I asked for a quote online, and Charlie Cole called me...

I asked for a quote online, and Charlie Cole called me within 5 minutes. I explained that I was just starting my search. Charlie got my specifications and gave me a quote. He periodically to see if I was ready to come in. When I came in both Charlie and Greg assisted me to ensure I could get what I wanted. Working with Mark, they gave me a good deal. My previous experience was at a Chevrolet dealer since I was a Suburban owner. I wanted to run from those people. Weisner convinced me to convert to GMC. I will definitely go back.

Have dealt with John Wiesner for years and bought Buicks...

Have dealt with John Wiesner for years and bought Buicks from him since 1996. My last three purchases were made with Vincent Taylor, a salesperson who is experienced, helpful, honest, a real gentleman and a true Christian. I got fine treatment from the whole Wiesner staff. In the past I have dealt with the Wiesner Service Department from time to time and have always been completely satisfied with their attention, courtesy and the results. They do not play games with you, but always are forthright in their evaluations.

Why? Staff patience at Weisners, that's why. Other...

Why? Staff patience at Weisners, that's why. Other dealers have good sales staff, but they didn't impress me as "patient". My wife was after me for a new vehicle for two years. Problem was that she could not make up her mind. We purchased our 1998 GMC Van from Wiesners, so we were looking into the Terrain and the Acadia as a replacement. We also checked out the Lincoln MKX, Fords, Chevrolets (only American made, despite all the hype for higher reliability). She looked up and down, driving the Acadia and Terrain on several different occassions. Even tried the Enclave (Buick). Jesse stayed with us through all this trial, and when she settled on color, interior accommodations and other items, along with a compromise on several other options items available, Jesse and Vince helped us locate the right vehicle in Bossier City, LA. We closed the deal pending the delivery of the vehicle. When it arrived, there was a small surprise, but by then, my wife was agreeable. It has been almost two weeks now, and she pronounced last night that she "...loves (her) new car." That's all I needed to hear. Thank to Jesse and Vince, my marriage of 43 years continues on. Bob Lyons

Weisner is the perfect example of what is wrong in the...

Weisner is the perfect example of what is wrong in the car business because they are still playing the sad old tricks shady dealers utilize. What they attempted to do to me was the old "change their advertised story" on me when I went in to buy a car recently and said "oh that special doesn't include this vehicle." I had been told (via email and in person) by two of their sales people (Clinton and Kenny) that the vehicle was part of a special they were offering.What they do is add on the phony dealer profit items (paint and fabric protection, after market wheels, etc) to inflate the value of the vehicle and their profit margin, put out an ad saying the prices are reduced. However, when you show up to begin negotiations they claim "oh wait, this doesn't qualify!" Basically they treat you like a fool when you think you are doing a straight up deal. When I called them on their tactics the salesman was speechless as he was caught in the lie. Very unprofessional behavior!I strongly urge you to take your business elsewhere. Avoid Weisner, you'll get a better deal and treated fairly and with respect elsewhere. They have lost my business and I'll be sure to tell this story to everyone else who asks me about where to buy a car when they see me in my shiny new SUV!

We have been thinking of buying a new car for some time. ...

We have been thinking of buying a new car for some time. Upon contacting Clinton Gibbens in sales the first time we were allowed a test drive and he took the time to go with us and answer all our questions. Sometime later we returned and test drove another Acadia with Mr. Gibbons and made the decision to make the purchase. The process went well and again Mr. Gibbons stayed and gave us a complete review on all the equippment on our new car. He is certainly an asset to this dealership as he was most professional in his knowledge of the vehicle and equipment and his manner was that of a teacher. His kindness was obvious as we needed some repetition in the instructions as we are retired (getting old) and needed the extra assistance. We look forward to find the same assistance in the service department and will continue to recommend this dealership to our friends and neighbors.

This was a very satisfying purchase of a new car. The...

This was a very satisfying purchase of a new car. The salesman was very knowledgeable of the vehicle, and worked extremely hard to find the exact unit we wanted. The test drive was even more informative as we had time to test it on all types of roads and traffic conditions. The price negotiation was very straight forward with no games and we received a very fair trade-in on our old car. After the actual purchase the salesman spent as much time as we need going back over all the features of the vehicle.Stan Haydel

This was by far the best car buying experience I have...

This was by far the best car buying experience I have ever had. Vince responded promptly to my email with a phone call and started working on what I wanted. They did not have the color I wanted in the Acadia but he was able to locate one and have it delivered. He was able to get what I wanted on the financing and everything was handled in a professional manner. When I picked up the SUV, Vince went over every feature and button and explained everything. I have never had a salesperson spend so much time explaining things and answering every question. Vince was GREAT and everyone else was friendly, professional,and helpful. Thanks for a good experience!

I can honestly say he made my husbands and me our first...

I can honestly say he made my husbands and me our first vehicle buying experience unforgettable. We couldn't have asked more from Jesse. He made it easy so we could understand the whole process. He tried his hardest to make sure we were happy with what we wanted to buy and would best go well with us. Jesse answered every question that was asked and gaved us fedback on what he thought was best for us.

Mr King was very pleasant, easy to work with and ensured...

Mr King was very pleasant, easy to work with and ensured I was satisfied with my new vehicle. When the running boards I added were out of stock, he called me to let me know when they would be in and installed in the vehicle. He reviewed all of the pertinent features of the vehicle when I was purchasing and asked again before I drove off the lot.

Research for this new vehicle was done on the internet...

Research for this new vehicle was done on the internet and a contact through Car-Pro.This was by far the best car buying experience in my 62 years.Pricing was upfront generated through my initial inquiries.There was no pressure from anyone at the deahership to purchase addons, they were expained and no was accepted without further pressure.I would highly recommend this dealrship to anyone.

I went to buy an used vehicle last week and I had two...

I went to buy an used vehicle last week and I had two experiences. The first was another GM produce dealership in Conroe and the experience was terrible. The sales rep. started out high pressure but would not budge on the price. I then traveled to Wiesner GMC. This experience was a pleasure and the sales rep., Travis Burrage, was friendly, helpful and low pressure. We had a deal struck within 3o minutes of being at the dealership and all my request and questions were quickly taken care of. The staff, Chris Stamm-Sales Manager and Amy Poole-Finance were also very friendly and helpful and got my family into the vehicle we wanted. I would recommend Wiesner in Conroe to anyone looking for a fair deal and friendly faces when buying a new or used vehicle. Thank You Wiesner! I will buy my next vehicle at Wiesner.One Happy Customer

I would just like to say that my experience with Greg...

I would just like to say that my experience with Greg Petty was outstanding! He was very kind, helpful and most of all very knowledgeable. He answered every question I had and went over everything about my new truck in detail! I would not hesitate to buy again from Greg again. Thanks again Greg and hope to see you very soon!

We enjoyed working with Gregg Petty. He had a lot of...

We enjoyed working with Gregg Petty. He had a lot of knowledge about the car and had wonderful customer service. We were not his customer and he took the time to complete our purchase and handled it like we were his customer. I will return and use him as my salesman. He made the experience much better!Thanks

I recently purchased my third car from Jesse Lankford at...

I recently purchased my third car from Jesse Lankford at Wiesner. My experiences with Jesse have always been great. All I had to do is give him the price rage I was looking for and what i wanted my payments to be and he did the rest. As a matter of fact he has picked all three cars I have purchased. I called him gave him the information and went to look at the car and fell in love and drove home the same day. I look forward to my next purchase from Jesse. As far as I am concerned he is the best...

My slesman was very friendly and directed me to a vehicle...

My slesman was very friendly and directed me to a vehicle that had all the features I wanted on the vechicle. The price of my vechicle was very close to the price I was willing to pay. The salesman was able to work with the sales manager to get the monthly payment amount and 60 month term to a number I was willing to pay when I walked into the dealership. I had a win win experience.

We recently purchased our fifth new vehicle from Wiesner...

We recently purchased our fifth new vehicle from Wiesner Buick/GMC in Conroe. We have received excellent customer service each time we have purchased a vehicle. On our latest purchase, our salesman Greg Petty, went out of his way to find a vehicle that had everything we wanted. We were even given a new vehicle to drive while they located our vehicle. We definitely recommend this dealership!

Everyone at Wiesner was GREAT to work with! The...

Everyone at Wiesner was GREAT to work with! The experience was very positive - and at no time did I feel pressured to make a deal/decision. My sales consultant was very helpful. And both of the Terry's made the overall experience fantastic!! I live in Houston - but would drive up to Conroe again - Worth the Trip!! S. McGregor

I recently purchased my first car from Weisner in Conroe...

I recently purchased my first car from Weisner in Conroe Texas. There is a salesman named Jesse Lankford, who helped me greatly through this new adventure.He was very honest about what he thought I did and did not need. He made me realize what was important when purchasing a used vehicle for the first time. He was very good at not being too pushy or making me feel overwhelmed as a first time buyer. I also had my 3year old with me for this long process. After a long day of working up a deal , my son could no longer take being there. lol Mr. Lankford quickly realized that my son could not , or should I say would not tolerate too much more of it. He simply told me We could come back tomorrow to finish the deal. This was surprising to me! Other dealerships salesman pretended not to notice or care that I had an impatient 3year old in tow. He made me feel good about my purchase without being overly nice or fake. I definitely plan on returning to Weisner ,in Conroe, Texas to purchase another vehicle from Jesse in the future! Thank you, Jesse Lankford, Sincerely, Shaylin, Trone

I would recommend this Dearlership for both sales and...

I would recommend this Dearlership for both sales and service. Bill Marquis is exceptional to work with. The service Department is very clean and efficient. The guest waiting room is comfortable and very clean. My truck was serviced and washed before it was returned to me. Just a great experience.

We knew we were going to buy a new car. It was between a...

We knew we were going to buy a new car. It was between a cadellac and Buick. We typically shop around and compare prices. when we met Mr. Lank ford it was apparent that he would do all possible to negotiate a deal we were happy with. We didn't look any further. We felt that he had gone beyond just doing his job. He walked up to us first and stayed with us until we achieved a deal that was good for us the dealership and GM. In my 55 years this was the best car buying experience ever.After all of the government bailout money to GM I was seriously considering a Ford vs GM. I'm not happy about the bailout. Jesse and Weisner have done their part to also save GM s bacon with us. We will see if the Enclave does it's part. So far so good!Alex Bucher

Whenever I'm out shopping for a new vehicle, for me, it's...

Whenever I'm out shopping for a new vehicle, for me, it's all about the sales agent and not so much the dealership. The sales agent is their representative and Kenny King was a GREAT representative for Wiesner GMC. Kenny was friendly, confident in his knowledge of the vehicle, and easy to talk to. He made my husband and I feel like we were his family! Kenny made four sales the day we purchased our Terrain, but still in all he made us feel like we were his only customer. That takes a lot of skill and patience and Kenny has both. Because of Kenny we will definitely purchase our next vehicle from Wiesner and will happily refer them to our family and friends. :-)

Excellent experience. Vince was extremely helpful in...

Excellent experience. Vince was extremely helpful in helping us find a vehicle and explaining all the special features. His friendly manner and easy style made car buying fun and a pleasure. Would certainly use Vince and Weisner for another car purchase.

Visited with Ron Hoisington and he was exceptionally...

Visited with Ron Hoisington and he was exceptionally helpful. Went out of his way to help me find the right vehicle and was well versed in the vehicle's features. I did not end up buying a car at the time but would go back to this dealer and would ask to work with Ron again.

I went to this dealership looking for a bigger car for my...

I went to this dealership looking for a bigger car for my family. Ron Hoisington came out greeted me with open arms and a very warm attitude. I have been to other dealerships looking for a vehicle and everyone I went to I was treated like a commission, with Ron he took the time to show me around and explained all the features of every vehicle that I looked at which was a lot. He did not rush me or treat me like I was a waist of his time. I enjoyed the fact that when I brought my husband back later that day his attitude toward me did not change as far as in some cases when a woman brings a man with her all the attention is shown to the man, because they think they will have better luck selling to a man. He treated us as equals and did not exclude me out of any of the conversation. By the time we left my husband and I both felt very secure in our decision to buy a new car with him. I would so recommend going to Ron for any car sales if you want to be treated like part of their family and not as a commission as with other dealerships. When my son is old enough to drive I will surely be returning to Ron for his first car.

Well first of all, I want to compliment Don on his...

Well first of all, I want to compliment Don on his non-intrusive approach to selling me a car. Me and my Husband were just looking when Don came up and introduced his-self. He told us it was alright to look and if we didn't mind he would tag along since he had a key to every vehicle. once we looked around he told us of a car show discount that would end in a few days. wanting to take full advantage of any extras i could, we decided to buy. The whole wiesner organization was on top of there game. I am a customer for life. Thank you

We have been going to Wiesner for our cars for 15 years,...

We have been going to Wiesner for our cars for 15 years, I decided I needed a car after driving a scooter for the past 4 years, so as most things do I was just looking. I was looking at a few different cars on the website and contacted Ron about pricing and other info about the cars I was interested in. I think it took me a couple weeks of looking, but finally found a car that I liked and Ron and Amy did their magic I ended up with I feel the best car on the lot.

My Name is Michael LaFleur and I Purchased a 2004...

My Name is Michael LaFleur and I Purchased a 2004 Corvette From Ed Griffith at Wiesner Conroe Used Cars On March 8th, 2011. This Was A Great Experience and Made Very Easy By The Way Ed Conducted The Sales Procedure. Ed is A True Asset To The Wiesner Automotive Group Team and I Would Recommend Ed and Wiesner To Any One Who is Searching For A Dealership and Sales Person That is Very Professional and Easy To Work With.

Vince showed us the truck we wanted to see and the...

Vince showed us the truck we wanted to see and the options we wanted. then he got it for the price that we talked about. we wanted a hitch and oilcooler that the truck did not have he set it up to have it ordered and installed at our convenince. the dealership made it very easy to buy my new truck.

Wonderful car buying experience! I would recommend this...

Wonderful car buying experience! I would recommend this dealership to anyone looking for a car. I went through the internet salesman and had a price settled before I ever walked in to the dealership. All I had to do, was sign paperwork. So easy!

I owned a car that was 10 yrs old. It had some problems,...

I owned a car that was 10 yrs old. It had some problems, so i started looking for a new/used vehicle. I had been to several other places that they harassed or I couldn't even find a person to help me. We were driving down 45 and I told my friend thats my new car, he laughed and we turned around and went back, which you all were closed, so i went by the next day and talked to Ron and said I want that car and he said its yours, lets start the paperwork. I didn't think I would be able to get it, but the finance lady and Ron worked it out and I thank them for that, because i love my car. I went to weisner and Ron was very nice and the finance lady was also a very nice person. I had never bought a vehicle, through financing before, but Ron and the lady talked me through it and answered all my questions. As for the price, the car was priced for one price, but the marquee sign had a lower price and I did end up for getting it lower than both prices.

I have had dealings with Ron Hoisington in past years and...

I have had dealings with Ron Hoisington in past years and was very satisfied with my dealings with him. I was in the market for another used vehicle and found out he was working there again and decided to go by and talk to him. I was glad I did. He is a very friendly and interesting salesperson.

I am very happy to do my buy with themes manly with the...

I am very happy to do my buy with themes manly with the sales personhe took the time to show me the new truck and the features and he answer all my questions and show me the dealers operation auto shopI will buy my new cars with themes any time and I will recommend to my coworkers and friends and family.

We live in the Conroe area, and have purchased six cars...

We live in the Conroe area, and have purchased six cars from the same salesman Steve Reich at Weisner. We just bought a 2011 Buick Lacrosse that we really like. The reason we always go to see Steve Reich is that he knows more about cars (product knowledge) than any one we have traded with in the past. He always takes the time to go over why the car we are looking at will fit our needs. There is never any of that "what is it going to take for you to drive away with this vehicle today?" salesman pressure. My wife drags me to every dealership in the North Houston area, but we always end up buying our cars from Steve. We have recommended him to friends and family, and when they go to Weisner, they buy from Steve.The service department is very good. We get our warranty work and maintenance done there. They schedule appointments and will pick you up or drop you off if you live in the local area.Overall, buying from Weisner has been a pleasant experience.

My husband and I drove six hours to Conroe, TX to...

My husband and I drove six hours to Conroe, TX to purchase a 2010 Buick Lacrosse. We arrived and told the sales person (Kenny King) we knew exactly what we wanted, we knew how much we wanted to pay, and we already had our own financing. We told him how much we hated car shopping and we didn't want to be there all day. We specifically went to the Conroe location because we used the USAA car buying service and were referred to Wiesner Buick. Wiesner had a sad inventory of maybe three Lacrosses to choose from - none of which were what we wanted (color and model). The new car sales manager insisted he could get the car we wanted from another Buick dealership - he just had to work it out with the only dealership in Texas (Hearn, TX) that had the model and color Lacrosse we were looking for. My husband and I went to lunch hoping when we got back we would have an answer. When we returned, the sales manager said he was waiting for the other dealership to call him back. At this point, three hours had passed. After an additional hour of waiting, the sales manager announced the other dealership had agreed to the dealer trade, and we would have the car the following day. We waited ANOTHER hour for the paperwork to be completed so we could sign for the sale (no dealer financing necessary). We finally met with the finance department, signed paperwork and were out the door after five long, brutal hours. After initially giving us a low-ball offer on our trade-in, they agreed to pay it off; after all, we owed less then what it was worth. Anyway, we cleaned out our trade-in and went home in a loaner Lacrosse. The next day, my husband called Wiesner to find out the status of our vehicle - had it already left the Hearn, TX dealership? The sales man, Kenny, told him the Hearn dealership had still not agreed to the dealer trade and they were still working on it. WHAT??!?!?!?!?! My husband and I were livid. We thought we owned the car and now were being told there was a possibility we werent going to get it after all. The sales manger lied to our face as he shook our hands and kept us there five hours knowing full well he had not worked out the dealer trade. I immediately called the Hearn dealership and was told by the owners father they had NO intention on trading the vehicle because the Conroe dealership did not have anything they needed or wanted. The sales manager at the Conroe dealership was still lying to my husband as I was on the line with the owner from the other dealership. Bottom line, there was an utter lack of integrity and professionalism displayed by Wiesner Buick. We completely wasted our time and energy! That very evening my husband drove two additional hours to the Hearn dealership and purchased our vehicle within an hour and a half. Wiesner Buick should be ashamed of their shady and unethical business practices. They do not deserve your business. STAY AWAY if you value time and honesty!!! Oh and heres the kicker - after I demanded they bring us back our car and pick up theirs, Kenny, the so-called sales man, rudely exclaimed he should have us take them back their car but they would go ahead and bring us back our car to be done with it. Also, when I told Kenny how upset I was he stated, "it's just like anything else in life - shit happens." Wowthat's the type of people you have working at your dealership Mr. Wiesner - hope you're proud...