White Allen Honda

New Car Purchasing Experience

Hugh Fullerton is the most honorable salesman that I have ever had the luck to encounter.Carl J. Hounshell

Survey

I had a great experience purchasing my 2016 Civic Coupe from Matt Bohn at White Allen. I would definitely return and recommend to others.

Honda Hrv L X

My overall experience with White Allen Honda was amazing. The trade in value for my truck was very reasonable and exceededMy expectations . The salesman, Michael Ledford, was very helpful. He did Everything he could to get me a good deal. It was a very calmAnd enjoyable.....yes I said enjoyable..lol. experience. I will be recommendingThis dealership to everyone.

oil change and windshield repair

John went above and beyond in this service call. he arranged for a windshield repair from mel's glass while i was there for an oil change. thank you!

Routine Service

Excellent experience. Service specialist very courtious. Cashier friendly and personable. Facilities are clean and comfortable. Nice apples while waiting for customers.

Fast Service

My 2016 Honda Accord had a service bulletin on it. They were able to get it in and fixed in under 45 minutes.

Used Honda Civic Buyer

Pretty clean and simple transaction, and I preferred it that way.

routine service

Bill at White Allen Honda has set up my service for years. I could not be happier with my service. Fabulous! They are very honest, helpful, and truly the best company I have dealt with. Trustworthy!

Honda Fit

Great sales team. Thanks for working so hard to make this a great experience!

Professional and Caring

Bill at White-Allen Honda was engaging and went the extra mile. I conducted a dealer quote with about a dozen dealerships in my area through Honda's website and he was the only one who came back to me promptly with not only a direct price but also applicable rebates and other information. He was also able to quickly get me the color of car I wanted, even though it was not initially at their site. Bill spent over 3 hours finalizing the lease with me along with numerous phone calls and was both amicable and pleasant the entire time. He also took it upon himself to personally prepare the vehicle and it looked fantastic. Bill hit it out of the park and I love my new Honda Civic. Additionally, I especially appreciate that no one at White-Allen Honda was pushy about extra incentives that I was not interested in nor could afford. The final price of the vehicle was reasonable and matched the advertised price on Honda's website.

Honda recall service

I was pleased with the good friendly representative and prompt service on my repair.

Love my new CR-V

Just traded in my old Honda on a new CR-V EX-L AWD. Excellent sales service; excellent deal; excellent car. I've been a customer of Brian Shults at White-Allen for over 20 years, and will continue to be.

Great experience leasing a car

We had a great experience. Everyone there was super friendly and efficient. Very easy to walk in and leave with a great car at a great price.

Purchased CRV Touring

The sales person was super nice - taking all the time I needed to answer my questions so I could make an informed decision.The facilities were impeccable and everyone was friendly, welcoming and very helpful.

Great sales people

I has two salesman (Matt and Roy) helping me and both were great. Answered my questions and kept me informed on my car arrival. After great sales service I will try the service department too.

Satisfied ........ fair in dealing with Bill & Chris

Fair price, very happy with vehicle bought. Although clean-up / prep crew was not that thorough or detailed in their work. Still satisfied. I plan on buying my next car their again.

Customer

We were very satisfied with the service that we received.

5,000 mile service

Service personnel were friendly and efficient. I arrived at the allotted time, and service personnel promptly attended to my service. I will continue services here.

2016 CR-V

An excellent experience, Brian Shults is a great guy, performs his job professionally, with top notch customer service. The new CR-V is just what we wanted!

Auto service

Excellent as alwaysSpecial place because smiling GM

Great service

Everything was excellent and we were well taken care of. Bill spent a lot of time with us and helped us pick the ideal car for our family.

Best place to buy a car so far

Very friendly and professional staff, very satisfy with the new car, deffinally recommend thus dealer tl friends.

Honda HR V Purchase Experience

My wife and I thoroughly enjoyed our car purchase experience with White-Allen Honda. We absolutely felt no pressure to purchase and feel we received a fair price. Our sales person was attentive without any game playing like: let me take your offer to my manager for approval, here is the invoice start your negotiating with this number, etc... I would recommend White-Allen Honda for your next care purchase.

Best Car Shopping Experience Ever!

Super friendly staff and made my process in car shopping fast and efficient without all the "pressure" other dealerships like to put on you. I was immediately contacted after requesting for some information online through email. I responded back with what I was searching for and what my current situation was. I was again, immediately contacting and started the process over the phone (without even stepping foot into the dealership), and after work, I was able to pick up my new car! Paperwork was simple and fast and I couldn't be more happier with the whole process. My salesman (Willie Buck) went above and beyond to make my stressful situation into a less stressful process, which was awesome. I would recommend that type of salesman to anyone and everyone looking to get a new car. Not only did he help me leave with a brand new Civic, he proved to be very honest and straightforward, as well as caring. What salesman actually takes the time to go through every feature of your new car and helps sync your device for you as well?? I will tell you who, White Allen Honda employees who prove they care about making sure you leave happy and satisfied as one of their customers. It wasnt even about making that money off of the sale, BUT it was about making you feel like family! That, to me, is PRICELESS!! And I look forward to my continued business with White Allen Honda and my sales rep, Willie And by the way, I Love my Beautiful Civic!

I don't know what to put here.

Very professional and friendly staff. Willie Buck Jr. was my salesperson. They were busy but he took his time with my daughter and I. I went to another Honda dealership and my daughter and I were outside for 10 minutes. Not one person approached us so we left. Their loss was White Allen's gain.

A-1 Maintenance service on 2015 CR-V, CVT Software Recall.

Outstanding service and friendly service personnel. All White Allen employees are always a joy to talk to. I wouldn't go anywhere else. Thank you.

An exemplary experience

Just about the very best experience we ever have had purchasing a new car. No pressure; kind people; answers to every question; willing to deal. We used a car purchasing service to survey dealers in the area for the Odyssey we wanted and were very happy to work with Hugh Fullerton, Mike Davis, D'arcy, the Business Manager. We definitely would go back.

Tire repair and check

They where open on a Saturday got me in without an appointment. Checked everything out and fixed my tire.

Oil change

Oil change and looking at newest cars available. They have a great dealership and outstanding staff.

Buyer

I was very pleased with my new car buying experience. I am a repeat customer at White Allen and had my experiences before not been satisfactory,I would not have returned. My sales person was pleasant and nice to work with. N'o complaints.

white Allen Honda

Fast service and were treated very nice. Will come again.

True Customer Service!

Hugh is a great asset to White Allen! He is informative, accommodating without being pushy, efficient and timely in responding to any inquiries. Hugh makes the customer feel extremely comfortable and confident in understanding the car and the buying process. Wish more car salespeople were like him!! Just grateful we had the opportunity to work with him! He was the reason we purchased the car from you and not another dealership.Mike Davis and D'arcy Walther were also very helpful, kind and accommodating! Overall great experience for such a major purchase!

Sean Wade purchased Honda Odyssey

Was a good process and very informative when buying our new van.

Matt was EXCELLENT!!!

Matt responded to my email inquiry in less than 12 hours! He was very courteous, fair, and informative!!! I would definitely work with him again in the future.

Great Service!

I had a great buying experience at White Allen Honda. I asked lots of questions, stopped in for many test drives and everyone was always patient and friendly. I have been a customer at this facility for many years and with continued service excellence, I don't see that changing anytime soon.

Fantastic

This is the third vehicle I have gotten with Brian Shultz at White Allen Honda I couldn't be more pleased. I will be back.

Cars Made Easy

I had a fantastic experience with White Allen Honda. I had been referred there by a family friend, and it was even better than I expected. Michael was my salesman, he didn't give me the run around or tell me things that he thought I wanted to hear. He listened to me, he listen to my concerns about being unsure of buying a used car, and he took care of things. He even admitted when I thought that something sounded off with the brakes, he had it put in the shop and called me a few hours later after it had been looked at by the technicians and offered me a 2nd test drive to see if I was still interested. They gave me a fair price on my trade in, the finance department worked with the lender I had already chosen, and everyone there was very friendly and made the day awesome for me. I will definitely recommend this dealer for new or used cars.

Very helpful,very patient...

I was treated with respect, felt important- even though I was just at the dealership to purchase a tire warranty, and CRV floor mats for the 2015 CRV we purchased January 2016.

Car Service

White Allen Honda: a great place to purchase a vehicle and their service department is top notch.

great service

I bought my Honda at White Allen and have used them exclusively for maintrnance over the 14 years I have owned it. It runs like new; still get 40 mpg on the highway.

La-Tonya Renee Simmons

I have been withRhe White Allen Family for Years!!!! Personal, Respectful of Purchase Selection, Make U want to come back to do Service!!!! Micheal Ledford is my favorite, he always keep my new purchase worth doing!!! The White Allen Team Is So What , We As Consumers Need to make a purchase worth coming back for!!!! Yours Truly!!!!! La-Tonya Renee Simmons

White Allen Honda Review

There was no one that came outside to greet us and it also took at least 5 or more minutes for someone to greet us inside, when people were just standing around.And the wait time to get the car ready and sign paperwork was a little to long.

Great leasing experience

This was a great leasing experience. Good people there, never pushy just like to give you the information and let you make your own decision. Easy to test drive and see for yourself.

Purchased a Honda preowed certified CRV

We enjoyed our buying process with Evy Evingham. We were a bit disappointed with the financing process with the Finance Manager Justin , when the very last sheet in the signature process through a credit union identified an undisclosed $225 finance charge in order to be able to get the interest-rate. It would have been nice to have disclosed this charge upfront during the application process.

leasing

The dealer worked with us to get the lease payments we could afford as well as the color we wanted .And there was no high purssure sales

Great Experience!

I was finishing my lease and had an opportunity to get a lease on a new car. Brian Shults was awesome to work with. It was a seamless and fairly painless process.

2nd leased car

I was pleased with my first leased car and wasn't quite ready to buy an new car. Was wanting the Honda HRV but the lease wasn't as good as the Accord so I went with Accord, like I had leased before. Efficient, knowledgeable, reliable

Honda Pilot

A little slow for a salesman to approach us, but after that everything was great!

It was great they even had things for my children - awesome

Everyone was respectful and kind. My children were not bored while we were waiting as they provided things to do. The technician informed me what was needed before he performed any service explaining in full detail - great job!

Oil change

Thanks for the oil change. the dealer was helpful in suggesting the air filter was also in need of changing. Also suggested the cabin filter but I declined and the dealer gave me no pressure. It was Wednesday and gave us a nice gift (ladies day) and discount.

Service Center

The modern, clean and friendly service center brings me back to downtown Dayton - worth the drive. I've been a White Allen Honda customer for 28 years.

Another successful buying experience with White Allen

Brian Shults continues to be the only salesman that we will buy or lease Hondas from. He is the best in the business. Friendly and professional.

New car purchase

Been going to this dealer for years even though I no longer work close to them. Purchasing has always been a good experience and the service is outstanding.

Pleasant Experience

Purchased a new CR-V from White Allen after visiting other dealers. Hugh Fullerton and the entire staff are a pleasure to deal with. Highly recommend this dealer. Love my new CR-V!

excellent service, personable and caring people

Leased two cars and traded in two. A lengthy process but they were trying to please me through the process. They got me close to the prices and values I needed to make the process work.

Service

Thank you for servicing my Honda minivan we will be back for next repair thank you

customer

Thanks for taking care of all my needs! My salesman Keith Hollingsworth and all the White Allen representatives went out of there way to make sure they covered all questions with new care and made this a care free purchase!

Time saving

Evy and White Allen Honda were very cognizant of my schedule and time. I appreciate being able to do almost everything through email. I was able to select a vehicle and negotiate an out-the-door price and only needed to come in to perform a test drive and inspection of the vehicle. The business manager was very low pressure and accepted my decision right away. I would definitely recommend White Allen Honda and would consider them for my next new car purchase.

Dayton Area Best Honda DEALER

Fast, convenient, and friendly service. I have purchase 5 vehicles, because of service and reliability of both White Allen and Honda. Can not miss SALES OR SERVICE!

Great experience

Didn't feel pressured into purchasing anything which was a surprise from other dealers I've dealt with . A special thanks to Matt for getting us the car, color and model we needed quickly .

Purchase experience

We have always had a good experience at White Honda. Brian Shults is the greatest making us feel at ease during the transaction. Explaining things along the way. Always willing to answer our questions. The Finance manager was also easy to work with.White Allen Honda is the BEST and we continue to come back.

Loyal Honda Owner

I've been a loyal customer of White Allen Honda for 10 years. Brian Shultz is one of the best cars sales men I've ever dealt with and the service department never disappoints. I drive 30 minutes to White Allen vs going ten minutes to another dealer simply because of the quality of employees at White Allen.

Oil. Change

Always a good job at your dealership. Job done right and pretty fast, too.

Professional Employees Makes Buying-A-Car Experience A Posit

I have bought cars for 50 some years and most of the times it has been as comfortable as going to the dentist to have a tooth pulled.My last two new car purchases have been at White-Allen and they have both been positive experiences. I was able to get the exact vehicle I wanted & treated in a respectful manner by professional personnel. The new showroom is a definite plus as it is large, open, and well lit.

Lease/Purchase 2016 Civic

Every small detail of our lease/purchase was handled professionally and personally by our salesman, Michael Ledford, and Sales Manager, D'Arcy Walther. Always an extreme pleasure with every visit.

Honda Accord Serviced May 2016

Clean facilities, great customer service, good coffee. Definitely will get my car serviced here again

Review for Service

Always experience great customer service...everyone is always willing to assist. Enjoy bringing my car to have serviced. Like the early 7 a.m. appointment time, let's me get to work on time too!Thank You.

Review

Service was performed recently and I was very pleased with the work performed. The facility is really nice and new. All issues were resolved satisfacorily. Unfortunately, I've had past experiences that did not meet my expectations. For example, twice I was not provided a multi-point inspection that was included in my service.

Great Experience from a Great Dealership

White-Allen Honda was a refreshing change. After a less-than pleasant experience at another dealership, White-Allen exceeded my expectations. They offered more than twice as much on my trade-in as their competitor. Hugh Fullerton and the entire staff did a great job on explaining all the details in a no-pressure environment. Hugh even gave us a tour of their wonderful new facility.

2016 FIt

I have been a customer for 15years and have always had great service.

White Allen Honda

I was able to stop by on a Saturday without an appointment and get my oil changed and tires rotated. My car was serviced and I was on my way in about an hour and half. I love my Honda.

Service

Timely and efficient. Friendly, no problems. Great staff

Routine Service on Crosstour

Excellent service team as always! Nice to know that I can rely on their friendly, clean, and reliable service after several years of buying and servicing my cars at White Allen Honda. Simply a cut above all others.

New battery

Your service department is the best. Your people are always professional, always explain things clearly, always let me know what needs to be down now, and what can wait awhile .

Was a pleasure to work with them.

First and foremost I'm not a haggler. I have been a Honda fan since buying my first Accord in 1988. I knew what I wanted. After a few emails between them and other area Honda dealers, I was able to identify and select the car I wanted on their web site. After a brief (15 minute) telephone call to their internet sales rep, I was able to finalize on a price. I drove in about an hour later, signed the paperwork, and left the lot after a little over an hour. The experience was smooth, the sales-person, his manager, and the business manager were polite, courteous, and able to quickly answer the few questions we had. They matched the lowest price I'd been able to find between four dealers in the region. The White-Allen facility in downtown Dayton was easy to get to, clean, brightly lit. I highly recommend them.

Hugh did a superior job in delighting us!

Hugh Fullerton did a superior job in delighting us as we purchased my daughters first new car! He was professional, experienced and very empathic to our needs.

White Allen Honda Service

White Allen service on my two Hondas is terrific! They are polite, professional and always complete the work well before the time estimate they give me. The facility is extremely clean and everyone I have dealt with has been very friendly and able to answer all of my questions. I highly recommend them for service on your Honda.

Honda purchase and repair

Excellent and friendly service was provided. We are happy Honda customers.

Absolutely amazing experience

Put in a request to get some pricing and availability of end of year model to multiple dealerships. White Allen was the only one to respond with a phone call. While they didn't have what I was looking for the salesperson was understanding and not pushy. . We decided to go to the dealership to see what was available. Matt was very knowledgeable of the Honda line, and very helping with getting us in the right vehicle at the right price.. This is the first new vehicle purchased in 11 years and I t was truly a very gratifying experience

Drain and fill transmission fluid

Transmission was jerking at 20 miles per hour. The service writer suggested dirt in the filter and that draining a filling with new fluid may help. The jerking occurred three times and did not occur on my way to your store. It has not occurred since.

White Allen Honda of Dayton, Ohio Experience

White Allen's salesperson Mr. Hugh Fullerton went the extra mile to make sure he found the exact Honda EXL V6 I was looking for, was located and delivered on time. His professionalism and customer relation made buying a car from White Allen an excellent choice. The management and staff were friendly and well informed.

Repairs for 2001 Honda

Great service. friendly service, all areas are clean and felt like they were doing everything they could to get the car done. My daughter needed the car to get back to college and someone came in on their day off to have the extensive repairs done.

The Best Dealership to buy a car!!!

If you're looking for a car, this is the perfect place to go, not once have they let me down! The way they help you to find the car you want is fantastic! White Allen Will ALWAYS be the dealer that I shop at for my vehicles !

Love White Allen Honda

I have purchased two Honda CR-Vs (2014, traded in for 2016) and have had a wonderful experience both times. They found me the car that I specifically wanted in just a few days. Michael Ledford was our salesman both times, and he is great to work with. He takes the time to explain all the bells and whistles on the car and meets our needs. I recommend you to everyone I know!

No pressure purchasing...

This is my eighth Honda that I have purchased from White Allen Honda. Their customer service is impeccable. I always recommend them to people looking to purchase a new or used vehicle. The sales team never makes me feel pressured.

Highly satisfied customer

I am a loyal White Allen Honda dealership customer. I purchased my 2012 Accord and have had it serviced ever since at their service department. Every visit I find all the employees to be friendly and knowledgable about my car and the prices reasonable for the work performed. I would highly recommend the Honda brand and White Allen.

Great experience!

Great service. In and out quicker than I expected. Friendly staff

Service Dept

Keep up the great service! Thank-you!Like having ladies day discount service and wish you could have another day too!Glad you have late weekday hours for customers that work can come and get service done on your vehicle.

Sold car with several recall, bad tires and engine problems

My Honda Pilot has several recalls, bad tires, recall on parts of engine. Had 4 month and several things started breaking down. Had to be towed. Months later still no fix.

Outstanding service!

Outstanding and very personable staff in all areas of the dealership.

Service-12/30/15

I have been extremely satisfied with the service and parts department employees and the service I have received at White Allen. Purchased my car at Casstruci, but will come to White Allen for the next one!

Satisfied customer

A very friendly, knowledgeable and courteous staff. Good buying experience that was hassle free and no pressure. Good selection of 2016 vehicles with good pricing.

Service today but purchased a Honda Accord.

I would recommend White Allen Honda to everyone. Excellent sales and service.

Great Job

Came in for routine maintenance was greeted in the early am. Got my car checked in was given a ride to my work. Was called about the time they said it would be done. Picked up my car the cashers very friendly. I have always had good service form the People at White Allen Honda and will continue to do business with them.

Recent costumer

Very good experience. Service department very good also. Fourth vehicle from White Allen Honda.

Love my 2016 Honda Pilot from White Allen Honda!

I had a great experience at White Allen Honda from the salesperson Bill to D'Arcy the Sales manager and Dan Nagel the General Manager and to the finance manager as well. They made it convenient and were trustworthy through the whole process. Bill also followed up with me after I took my Pilot home to make sure I was happy. Completely happy!!

Honda Accord Sport

We had a wonderful experience with Brian S. and all the people at White Allen. We are very happy with our car purchase.

Service

I always get my 2010 Accord serviced at White Allen Honda (where I purchased it). the service department is always thorough and professional. the brand-new service area is always kept clean, and the waiting area is probably the nicest I've ever seen.

Once again, Excellent experience with White-Allen!

We've purchased and leased a number of Hondas over the years and have only had positive experiences working with White-Allen. The whole family loves our new Odyssey and we look forward to doing business with Brian Schults and the rest of the White-Allen team in the future!

Oil Change and Tire Issue

I just had an oil change and have a tire checked. The trouble light on the tire kept coming on. The tire was removed and the rim was cleaned and so was the tire and replaced. It has worked great. Of course the oil change was just a normal maintenance request. I was told it would take about 45 minutes to an hour, but it was done 30 minutes. Pleasant surprise.

Friendly and Efficient Customer Service

I had made an appointment on line for an oil change and tire rotation. Very easy to make appointments on line. Like very much pulling into the service bays and not being exposed to the elements. Updated waiting area is very nice, took advantage of free coffee and hot chocolate. Also like the coupons that were mailed to my house, made my ordinary car maintenance a bit more special.

............

Excellent customer service. I would highly recommend this dealership.

Excellent Service

Very efficient and professional service for software update. The service facility is very clean, and all personnel are very courteous, helpful, and responsive to customer needs. I will definitely continue to recommend White-Allen Honda, as I have done for the past 21 years.

Brian S. was a Godsend

After being treated like a second class citizen at another Honda dealership in a different county, I was treated like a queen at White Allen. One phone call confirmed the car I wanted had been delivered, the 2016 Civic, and I went in on a Saturday afternoon and drove off the lot two hours later in my new car. I bought my first used Honda from White Allen and the service then was impeccable and it is even more impressive now. I can guarantee my children will also be customers of White Allen Honda soon. Thanks Brian and D'Arcy for a wonderful experience.

2004 Honda Element

Great salesman Mike Davis . No pressure , answered questions truthfully, no gimmickry.

Great Customer Service

Bill Morrow was a great salesman to work with during my purchase!

Great customer service!

The employees were very nice and courteous. They were very knowledgeable about the vehicles and helpful in my buying process. I love my new vehicle!!

Mr. Rice

No waiting, computer update performed same day that we called.

Great car, Great Service

I purchased a Honda Fit, and love it. A nice thing is when I purchased this 5th Honda I knew that White Allen would take care of all my needs. Great Job Guys!

service

I have purchased my last two cars from White Allen. I always rely on their service center. Great service! Very accommodating! Thank you so much.

Replacement of airbag

Had to replace airbag. Recall wouldn't work with computer. It took longer so service paid for a rental car. After the airbag was fixed, didn't charge for oil change , tire rotation . Really appreciate great service to keep mph family safe.

white Allen Honda

Job was done sooner than oromised. Fast and effi:ient .

Superb customer service; extraordinarily professional staff

Dan Nagel, Chris, and Justin are knowledgeable, and professional. They know Honda vehicles thoroughly, they understand price points, and they close the sale efficiently and respectfully.

Nice people to work with

I really appreciate his professionalism and responsiveness. Great dealer to work with! Great selection and willingness to understand customer needs and meet them. Bill is excellent sales person to work with!

Great customer service

The staff is always pleasant and I'm usually in and out pretty fast. During my recent visit I found out about ladies night which was good to know.

I feel ripped off

I took my car in due to an engine noise. Three days later I paid $1,300, but still had the same engine noise. When I talked to the service manager he said they believe the noise was inside the engine and there was nothing that could be done short of tearing the engine down. So I just spent $1,300 with nothing to show for it. And the added bonus.....someone at the service departments cleaned out over three dollars in change from my coin compartment!This is not the place to take your car if you are having engine trouble!

Car repair

Well done thank you for a good job clean facility and information

Mr. Gene Eyler

All went well. The work was done in a timely manner. Everything was fully explained to me before and after the work was done.

Ridgeline owner

Excellent timely service. Very friendly and helpful staff!

Buying Experience

The process of purchasing the car was fast but we waited over about 1 1/2 hrs. to get in with the gentleman for the financing. Not very happy about that issue. Sales person was great. However, the finance gentleman when we did not buy all of the extras that he was attempting to sell, he because very cold and unfriendly.

Ph.D.

Salesmen (Doug F) was courteous, knowledgeable and able to have my civic delivered from another dealer in one day. A wrong key was resolved quickly. The new White Allen showroom is light and "Apple looking."Service area is clean and bright and the service manager friendly and courteous as well.

Service for recall

Recall work was performed quickly and they got me to work and back when it was finished. I do wish they would have been more accurate on their service time estimate, as I would have waited instead of having them drive me to work and back, but that's splitting hairs.

Service to My Honda

White Allen Honda makes it very convenient to schedule service for vehicles. Their technicians are always informative. Customer Service is one of White Allen's highest qualities. While at the dealership I was approached by an employee asking how I like the service which I replied "always satisfied." The dealership waiting area was clean, and there was plenty of water and snacks available for customers. Oh, I love the new service department. It is beautiful and so far still clean.

Great experience today at White Allen Honda

Roy was very informative about the Honda Civic. He answered all of our questions and was very knowledgeable about the vehicle. He thoroughly explained everything to us. The facility was clean and well stocked with cars for us to look at. Again, great experience!

Dayton classics fundraiser

Roy walker did a great job of sharing the pilots features

Carol

Brian was terrific! He found the exact car I wanted and gave me a good price. After discussing with several salesmen I found Brian to be above all the rest !

Great Buying Experience!

My wife and I had an excellent experience purchasing a new Honda CRV through this dealer using the TrueCar/USAA buying service. First, the dealer immediately offered the lowest sales price in the local area for the True Car program. Second, the sales person was very professional and pleasant to deal with in addition to being very knowledgeable about the vehicle. Finally, we were very impressed that he took the time to personally show us how to use all of new vehicle features to include getting us setup on Honda Link instead of just telling us to read the manual or listen to the CD.

White Allen Honda

I took my Honda in for an oil change and filter plus a tire rotation. I am always impressed by the friendliness of the staff, The work was done in a timely manner and I picked up my car at the time I had requested. Thanks .

Service Review- White Allen Honda

Love the new facility easy in and out. Looks gorgeous!

Great dealership, impeccable service!

Very professional and always deliver as promised! Been here probably 15 times with several different Honda purchases and service. These guys get it right every time! Nice to know you can count on something!

I am becoming a little annoyed having to keep .

Good experience, but I am tired to keep having to redo this survey. This is it.

air bag recall

arrived, checked in, and was out in an hour. everyone and everything is spot on, as always. I bought my CRV here in '03, and have had every service done here since.

good service

I bought my car here in 2002. It has been maintained here and has run like a top the whole time, I am still getting nearly 40mpg on the highway.

review

Great and fast service. The dealership is very clean and everyone is very helpful.

Repair of starter motor on new Honda Accord

Bill, the service manager resolved the problem to my complete satisfaction and at a very fair price. They also provided transportation to and from Springfield.

Repair

Customer service and quality of repair was very good and I appreciated the offer of a 10% reduction for the extended time the repair took. One point to note that while I was sitting in the lounge I observed a sales person being too pushy on trying to get a lady to consider trading in her 2008 Odyssey even after she mentioned several times that she was not interested in selling her van, just was interested in getting it repaired

Review

The service was quick and efficient. The staff is friendly and helpful. We bought the car from White Allen a few years ago and have always brought it back to them for service and maintenance issues.

As Promised

The estimate received and anticipated service time was exactly as promised. Was met with a smile when I arrived and addressed by name. I'm older and appreciate being treated with respect.

The staff was very helpful and allowed me time to think.

The salesman did not put a lot of pressure on me to make up my mind and I appreciated his patience. The manager also worked with me on the price and I felt good about my experience.

Routine maintenance check and oil replacement.

Great service, friendly staff, and clean, modern facility.

Very Professional

Mathew Bohn went above and beyond in helping with our sale. He was very courteous and professional and will recommend him and the dealership to anyone after dealing with three different Honda Dealers in the area.

Great Buying Experience

This is the second Honda have bought off Mathew Bohn and having owned a total of 6 only wish I had visited White Allen and Mathew on the others. Mathew went above and beyond on the sale and was a true professional and gentlman.

best deal

they have always beat everyone else on price and great service really great people to deal with delivered the car really quick with the options I wanted

White Allen service department

Love the new building. The service department staff was pleasant. No complaints from me!

Excellent Customer Service....really like the new facility

This was my first experience at the Service Center since they had changed locations at White Allen. I was a little confused about pulling into the location at first but I quickly adapted to the change about driving the car directly into the building, rather than parking outside and then the service guys checking the odometer and VIN there. Service was excellent.

Elizabeth Vandevander

The new visor works great!! It took only 30 minutes to install the new one. Thanks Honda.

A history of good service!

The dealership was prompt in servicing our vehicle and provided service in a friendly and helpful manner. The employees appear to be well organized and knowledgeable concerning their area of expertise.

Great service

I was pleased with the service I received on my 2010 CRV yesterday (02-16-15) at White Allen Honda. The service staff was honest, professional and friendly. They found no problem with my vehicle; therefore, there was no charge for examining my CRV.

Well worth the Drive

We live in the Mason area and it was so worth the drive to Dayton. Michael our sales person was great and he made the buying process very smooth. I will definitely be heading back when i buy my next Honda.

Great Customer Service and Price

My husband and I recently purchased a 2015 CR-V from White Allen Honda. The customer service we received from Michael Ledford was great. The prices were low and straight forward. Buying our CR-V was a very easy and smooth process. Thanks!

Great experience

A great experience from beginning to end. Kevin answered all our questions and provided outstanding customer service!

Kevin Ralston

I came to White Allen based on past service on my Oddessey. Kevin and D'arcy were wonderful through this leasing process, they gave me space to test drive multiple cars, including their own on my own (other dealerships in town sent salesman with me, not enjoyable). They were not high pressure sales but high knowledge. They followed up quickly and offered to get the color of pilot I wanted. Based on price and level of trust I decided to go with Kevin and White Allen. Thank you. I will refer White Allen to friends.

Kevin Ralston

I have always been a honda fan. This is the first time I have been to white allen honda. No hassle and very straight forward on the financial aspect. I would recommend this dealership without any reservation.

Ease of Process

I was looking to trade in my 2014 Honda Civic lease, even though I had an overage in miles. I went to White Allen first, as I originally leased my vehicle there and had a good experience, but also visited 4 other Honda dealers after to make sure I was covering my bases. After a lot of frustration, I went back to White Allen and had a wonderful experience. They were willing to go above and beyond to help me get the best price possible. Kevin R. was awesome to work with, as were the other reps and the GM. Thanks, again!

Kevin Ralston w/White Allen Honda, thank you!

We started looking for a cars and were unsatisfied with the Honda representative at the Auto Mall. I found Kevin's email and contacted him. When I called and he jumped into gear immediately. I have been in sales for 14 years and I really appreciate a no pressure sales representative that does what he says he is going to do. I was so impressed I drove 45 minutes to work with Kevin. Looking for my wife's new car I drove to White Allen yesterday to make sure it was the CRV-EX AWD. I left and drove back that night to sign and drive. Everything was ready and it took less than 20 minutes to sign and drive away. My wife and I are very impressed with Kevin and White Allen. Thank you Kevin, we will be back to see you in the future.

2011 Honda CRV

In 2011, I came to White Allen to purchase the car I had been viewing for 2 years, the Honda CRV. I had heard of White Allen dealership through several of my clients and they spoke positively of their experience there. While there were other dealerships closer to my location, I chose White Allen. I also was referred to Michael Ledford by a close friend who had bought a Honda CRV 2010. I met with Michael and the manager and they were professional, kind and patient with me. I purchased the car and 3 years later, I am still extremely satisfied. A+ White Allen and Michael!

This is the place to buy!

I recently purchased a used Pilot from White Allen and Justin Keen. The process was quick, Justin was extremely helpful and the other staff was friendly. The questions I had were promptly and honestly answered, there was no pressure to buy or make a decision and we were given time to drive the vehicle and ask questions before the negotiation process was started. I would definitely recommend White Allen and specifically Justin Keen to others looking to purchase a vehicle!

Two great experiences

I am on my second Honda lease with White Allen and I have worked with Michael Ledford both times. The extent of my experience with White Allen has been with Michael, since my Honda vehicles have been completely reliable. I have had regular oil changes and the service staff has been friendly and helpful, but I haven't had to test their mechanical abilities because my cars have run perfectly. Michael helped me to figure out my first business lease and made the process smooth and low stress. He took the time to understand my needs and get to know me and my consulting business. Three years later, when the lease on my Accord was ending I had to tell Michael that I was in a fierce battle against cancer. He expressed genuine concern for me and my family and helped me with my new CRV lease, even though I had to be driven to the dealership by my brother because I was so sick. He did all he could to make the vehicle transition as worry free as possible. I am now cancer free and Michael stays in touch with me, asking me about my health. Obviously, when it comes time to get a new vehicle, there is only one person I want to handle the transaction and that is Michael Ledford and White Allen.

Exceptional employees! 20+ years with them.

Can't wait to experience their new facility. I've really enjoyed the 20 years I've been buying and servicing my Honda vehicles there. Very personable and highly capable employees. I feel right at home. I am always treated as their 'best' customer, which is how everyone there gets treated. They have always been able to get the car I want, and do their best to get it to me sooner rather than later.

Very impressed with White Allen Honda!

Purchased a 2015 Honda Pilot from White Allen Honda about a month ago. This is our first Honda and we are very pleased with it. We were especially impressed with the service we received at White Allen. Kevin Ralston, the salesman, was very knowledgeable and friendly. He showed us the vehicle and all its features and answered our questions. Once we decided to purchase the Pilot, the other staff we worked with to negotiate and finance the deal were professional, courteous, and patient. I would highly recommend White Allen Honda to anyone looking for a vehicle.

Kevin Ralston

Kevin R did a great job showing us the vehicles we were interested in and letting us know of the options available. He was very patient and informative telling us all about the features in each of the vehicles we test drove. He did a final check and explanation of features on the vehicle we bought before we left the parking lot. It was our experience that both Kevin R and DRC were very knowledgeable, upfront and honest. I would highly recommend Kevin R and this dealership.

Excellent Used Car Buying Experience

I purchased a used Hyundai off the White Allen Honda lot and had a first-rate experience from the first interaction with the internet salesman. We arrived at the dealership for our scheduled test drive and trade in appraisal and were off driving the Hyundai in less than 10 minutes...easy! The negotiation process was very straightforward and pressure free. Both the salesman and business manager (Matt and Chris) were friendly, personable and patient as we explored our options. In the end we got the car we wanted at the right price and walked away with a very positive experience from White Allen Honda. I'd highly recommend visiting this business if you're looking for a used car in Dayton!

Mike Bush / Kevin Ralston

Very good buying experience. Very positive communications.

Justin Keen at White Allen

Justin Keen made my buying experience an easy process. I purchased two vehicles from him and I would do it again. He is extremely professional and trustworthy. I send all my friends and family to him when they want to buy a car. I highly recommend White Allen and Justin Keen.

Car Purchase

Great dealership with great deals. Willing to work out trades so it feels fair! 5th car purchase and this was by far the best experience. FAR SUPERIOR THEN ANY OTHER HONDA DEALERSHIP IN THE GREATER DAYTON AREA. Professional employees!

Great costumer service

Michael Ledford has been excellent in assisting me with buying my new car. He has answered all my questions and concerns about purchasing my new car. I would refer this place to anybody who is looking to purchase one. Michael is very pleasant to talk and very polite. He made me very comfortable about my coming to this place.

New Crosstour

Bought another Honda because of the great deal and excellent service.

Nice new car buying experience

I am very happy with my new 2015 Honda Odyssey buying experice with this dealer. The sales guy K Ralston helped to make the buying experience so easy and faster (I heard and experinced in the past where it takes hours together and painful). He kept everything ready for us so that we are all set to go through the documentation, sign the papers and out of the dealership with our van within an hour. He took time to explain the van features and offered his contact details in case if we needed. Even though we drove all the way from Columbus, OH to the dealership we felt it was worth enough. I highly recommend Ralston and his dealership.

So easy!

I visited 3 Honda dealers when I was considering purchasing my new civic The first offer from another dealer ended up being $2800.00 higher than White Allens . I left that dealership and called White Allen where I had leased an accord in 2010 . I spoke to Michael L. and was told to give him a few minutes and he would call me back with a competitive price. In 20 minutes I received his call and offer. it was substantially better. To make sure I shopped his offer with another Honda dealer where I was told his offer could not be beat. My new Civic was delivered to me sparkling new without any flaws. The delivery process was thorough and every feature demonstrated to me. I would highly recommend White Allen and Michael L. to anyone interested in a new Honda. It doesn't get any better! Debbie

Buying our civic

We just bought our Civic at White Allen. Our salesman, Justin Keen made our experience wonderful and easy. We have referred him and White Allen to all our friends.

Buying our Civic

Justin Keen was an excellent salesman. He was and continues to be very helpful and goes above and beyond. We had a wonderful experience buying our Civic and have referred Justin and White Allen to several friends

Buying our Civic

We had a wonderful experience buying our Civic at White Allen. Our salesman, Justin Keen made our experience this wonderful. I usually hate buying a car but he changed this whole experience for me. I have recommended him and White Allen to numerous people

I am currently having a dispute with White Allen Honda...

I am currently having a dispute with White Allen Honda about the matter of an extended warranty (that I did not want, but my husband & I were convinced in finance that it was very comprehensive. The used vehicle I purchased was a Subaru with over 100,000 miles on it. The extended warranty was through Zurich and when service was called in for coverage, my mechanic was told that the work would NOT be covered because the car had over 100,000 miles on it at the time if purchase. Zurich stated that WHITE ALLEN HONDA misrepresented their product. BUYER BEWARE OF GHE EXTENDED WARRANTY. We were lied to while being shown the pamphlet of what the warranty would cover... It would only cover if the engine blew up or the transmission went out (at the discretion if Zurich). To try to handle this unethical practice of selling a product that was void, I talked to the GM Dan Nagel and he was NOT professional, very nasty to me, hung up the phone and answered the BBB with a response that was a lie. Stating that I paid lower price for a power train warranty. All correspondence can be viewed through the Dayton, Ohio BBB. I have since called the Ohio Attorney General to file a complaint, which I was notified that WHITE Allen Honda has other similar complaints on file with this dealership. DO NOT PURCHASE THE WARRANTY!!!!!!!!

Liars and Cheats

The salesman (George Allen) told us before we purchased the 2005 Nissan Titan that the cause of the SES light being on would be fixed. They reset the light but didn't fix the problem, telling us that someone installed new catalytic converters but didn't reset the light. After the light came back on we brought it back in. They then told us it costs too much to fix at $4000 for new cats (inflated price if you ask me because a dealer that can get discounted parts) and they said weren't going to do it. They left us high and dry. Avoid this dealer like the plague. They are liars and cheats.

The salesman (George Allen) told us before we purchased...

The salesman (George Allen) told us before we purchased the 2005 Nissan Titan that the cause of the SES light being on would be fixed. They reset the light but didn't fix the problem, telling us that someone installed new catalytic converters but didn't reset the light. After the light came back on we brought it back in. They then told us it costs too much to fix at $4000 for new cats (inflated price if you ask me because a dealer that can get discounted parts) and they said weren't going to do it. Avoid this dealer like the plague, even for service. They are liars and cheats, and any dealer that would lie to a sales customer would cheat a service customer.

Great shopping experience

I had a good experience choosing a car with this dealership.

Great service

Great overall buying experience and service, making decisions easy.

Great buying experience

Great customer service making the buying process nice and easy!

Spectacular Customer Service

Great customer service when buying a new car. I would recommend this dealer to a friend or family.

I would highly recommend White Allen Honda to anyone who...

I would highly recommend White Allen Honda to anyone who is in the market for a new vehicle. Looked everywhere and realized that White Allen Honda has the lowest price and cleanest used cars of all the ones we looked. Everyone from the salesman & manager to the business manager who got me an awesome low rate (Thanks Jack) took great care of us during our experience. Don't hesitate to go downtown to buy your next car.

I've been going to White Allen Honda since 2007 after my...

I've been going to White Allen Honda since 2007 after my hoorible buying experience at Hidy Honda in Beavercreek. I chose to get all my servicing done at White Allen and I can't say enough good about them. They are GREAT! I have always been able to get my Accord in for service on short notice. Always friendly and polite. They fix the problem at a fair price and never tried to con me into getting other things fixed. Do not do business with Hidy Honda. They are unethical crooks. Read their reviews for yourself.

Great dealer and the lowest prices.