Wheels of Chicagoland

5.0
Overall Rating

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.8


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Wheels of Chicagoland in Northbrook, IL

5
Augustnan College Dad on 11/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ed and Jeff are both great guys to do business with. No pressure. No hassle. Great purchase experience both times that I have been there.


Easiest Way to Buy A Great Car!

5
Nancy Wolowicz on 11/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the third car we have purchased at Wheels of Chicagoland. The reason that we are return customers is that we know we are getting a fair honest deal on a great car. We hate the process of buying cars at the dealer, not only the time it takes but you really don't know who to believe. Both Ed and Jeff are great to work with and I would certainly recommend them and I have to my friends. You will not be disappointed.


A rare positive car buying experience

4.8
Packer fan on 09/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Not being a fan of the car buying process in general, I was genuinely impressed with our dealings with Ed and Jeff. They were very upfront describing the car to the extent of sending pictures of cosmetic blemishes before we made the trip so we wouldn't be surprised when we got there. Very low key but very willing to answer questions.We got the car we wanted at a price we considered more than fair.


Excellent Service; Well worth the 7 hour drivr

5
DarrenT on 08/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Best experience buying a vehicle ever. I live almost 7 hours away and saw the vehicle I've been searching for six months listed. I called, and after a little phone tag, was given excellent treatment from the start. I made plans to make the trek with confidence they would hold it for me until I saw it. Better than advertised! This is the type of personal customer service I'd easily pay more for, but I didn't have to! Small town business etiquette outside the big city.


great experience

5
David on 06/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently purchased a vehicle from them and it was a great experience. They were easy to work with and represented the car the way it should be. I have zero complaints and would recommend working with Wheels of Chicagoland.


Great Services

5
charles bigdaddy on 05/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I would like to say Jeff & Ed are the best when you are looking for a reliable used car i was looking for a a good working car and i call Wheels of chicagoland when i spoke to jeff not only he was very friendly and nice he was very detail in what i was looking for he provided me with the carfax very low miles and even the original price sticker with the car i was very impressed and satisfied with the car and the time to took in making sure i have the right car for me. i told everyone whenever your looking make sure you call jeff or ed at wheels of chicagoland


Great Car Buying Experience

5
Bill on 03/18/2016

Customer Service: 5.0 Buying Process: 5.0

Second car I have bought with Ed and Jeff. A great low pressure car buying experience. The cars have proven to be a good value for the price. Very pleased with the process and the results. Look forward to buying my next car there.


great place to buy a car

5
randy on 02/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great place to buy a car. They went out of there way to make sure the carwas ready. They replaced the battery and changed the free of charge and also sent me a manual when i found out mine was missing.


Friendly dealership

5
Christian on 02/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly, good choice of cars and no one pressuring you to buy. i was even allowed to test drive the car by myself! Bought my Grand Marquis here!


Family only buys from Ed and Jeff

5
Kevin on 10/14/2015

Customer Service: 5.0 Buying Process: 5.0

There isnt a better place in the Chicagoland area to go for your next car purchase. My family has collectively gone to Ed for our last 3 cars and is always satisfied. Ed and Jeff take care of you. They only sell quality cars that will last you a long time. Selling your car is just as easy of a process. Many thanks to Wheels of Chicagoland!


Phenomenal Experience Buying a Car

4.8
KellyK on 09/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I recently purchased my second car from Wheels of Chicagoland and the process could not have been smoother. This place removes all the stress typically associated with buying a car. Wheels of Chicagoland is dedicated to providing great customer service and they helped me find exactly the type of car I was looking for. I bought a like-new midsize SUV with very low mileage and great, upgraded features. Partners Ed and Jeff are friendly, professional, respectful, and 100% honest leaving no doubt in my mind about the quality of my new car. I highly recommend working with Wheels of Chicagoland for your next used car purchase!


A Phenomenal Car Buying Experience

5
Kelly K on 09/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently purchased my second car from Wheels of Chicagoland and the process could not have been smoother. This place removes all the stress typically associated with buying a car. Wheels of Chicagoland is dedicated to providing great customer service and they helped me find exactly the type of car I was looking for. I bought a like-new midsize SUV with very low mileage and great, upgraded features. Partners Ed and Jeff are friendly, professional, respectful, and 100% honest leaving no doubt in my mind about the quality of my new car. I highly recommend working with Wheels of Chicagoland for your next used car purchase!


Easy experience

5
W.A Schultz on 08/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Nice easy experience. I brought a low mileage super clean Cadillac for a fair price. I would highly recommend Wheels of Chicagoland.


Best used car buying expieriance ever, talk to Ed

5
George, Honda Fan on 06/26/2015

Customer Service: 5.0 Buying Process: 5.0

I was looking for a used Honda one-owner with low miles. Found it on cars.com listed at wheelsofchicaland.com. Emailed and got immidiate response. I spoke with Ed at Wheels of Chicagoland about looking at the car. I told him I wanted the car and was never asked how I would pay for it. Anyway, this was the best car buying expieriance ever. I am 72 and have bought a few in my lifetime. This is dealer to look at first when buying a used car. George M. Medinah, il


Highly Recommend Wheels of Chicagoland

5
McKenna on 06/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently purchased a used Jeep Liberty Limited from Wheels of Chicagoland and was very impressed with this dealership from the beginning. I sent an inquiry about the vehicle I was interested in and received a response very quickly. When I arrived for a test drive, I met Jeff, who was easy going and personable. He allowed me to take the vehicle out for as long as I wanted. I've been to other dealerships where they insist that one of the salesmen accompany you on the test drive, so I was relieved to find out that I could take it out on my own in order to really get a feel for it without feeling pressured by a salesman. When I returned to the dealership, Jeff simply asked what I thought. There was absolutely no pressure or persuasion to buy the vehicle! That alone made me want to business with them. I felt like they respected me as a patron and weren't just in it to make a sale. Jeff showed me the Carfax report and was up front about the fender benders that the previous owner had in the vehicle. He even held the vehicle for me with a very small deposit since I knew I wouldn't be able to come back for another week in order to make the purchase. The vehicle I bought was cleaned from top to bottom, had a full tank of gas, and brand new oil change. If you are in the market to buy a used car, I highly suggest recommend going business with Wheels of Chicagoland.


Wonderful Experience

5
Jenn & Jim on 05/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife was looking for a replacement vehicle for a 2005 PT Cruiser Convertible that was nearing 90,000, that she loved. Amazingly 'Wheels of Chicagoland' had the EXACT same vehicle (just a different color), with less than 23,000 miles. Working with Ed was simple and quick... none of the normal 'tricks' many dealer try. When we showed up the car was clean and ready to be test driven. Once we decided to buy, we came to agreement on the price in a matter of minutes. We had a couple of minor issues after delivery, but 'Wheels of Chicagoland' stood behind the car and made things right, VERY IMPRESSIVE.


Satisfied Customer

5
Mike S. on 04/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently purchased a very low mileage used car, outstanding shape/clean/well maintained vehicle, from Ed and his staff at Wheels of Chicagoland. The low mileage and great price, coupled with a "0" pressure sale, will have me recommending all my friends and family to Wheels. I am very satisfied.


Great Experience

5
Larry on 12/13/2014

Customer Service: 5.0 Overall Facilities: 5.0

I worked with Ed. I sold my car and have nothing but excellent things to say about Ed and the transaction. I would not hesitate to recommend Wheels of Chicagoland and should a need arise in the future I'd call them again.


Great long distance buying experience

5
MikeB on 08/20/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I live in Cincinnati and was looking for a used Acura MDX on Cars.com and found a very low mileage 2004 MDX at Wheels of Chicagoland. After I reviewed the Carfax report, I called Ed to learn more about the car to see if it was worth driving 300 miles to look at the car. I made the trip to Wheels of Chicagoland and found that not only the car as advertised, it was an almost new 10 year old car. I purchased the car and drove the car home. After the purchase I called Jeff to get the service records from the dealer who had done all of the service and within hours he got the information for me. If you are looking for a special car and a good buying experience, I highly recommend Wheels of Chicagoland.


This is the way to buy a car!

5
Mike S. on 08/12/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ed and Jeff turn the automobile purchasing process into a pleasurable experience. No "let me talk with my manager" nonsense that you get with a dealership. They were friendly, funny, courteous and listened to what I was looking for in a car. I made an appointment to look at the car and when I arrived the car was clean and ready for a test drive.......imagine that! We soon came to an agreement, which was not painful at all, and drove away in a beautiful car! I will be using them the next time we are looking to trade-in a vehicle as well, they take a very simple, honest approach in buying your car or selling a used vehicle to you.


Shopping for a used car

5
JKahn on 08/08/2014

Customer Service: 5.0 Buying Process: 5.0

I was looking for a used Lexus, although I didn't purchase the one they had, they were very helpful and honest.


Great Place to Buy a Car

5
The Mulhern Family on 07/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am recommending Wheels of Chicagoland to all my friends and family and anybody else! We got a great car, for a great price and did it with such ease! The owners took care of any questions we had very quickly and it was such a pleasant experience.


Happy, Happy, Happy

5
Mary on 06/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Second car I've purchased from this dealership. Always very friendly and great to do business with. Very fair when negotiating a price. Nothing I can say that wasn't a great experience once again....and I've now found my dream car!!!! Thank you so much Jeff and Eddie!!


The Best Experience - Don't Go Anywhere Else!

5
Joe on 06/27/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have purchased multiple cars from Wheels of Chicagoland over the past 10+ years and have always been completely satisfied and pleased with the overall experience. The customer service is quite possibly the best in the industry and you get a Mom and Pop feeling there - I didn't even know that was possible at a car dealership! There is a reason they have been in business for this long. I would never go anywhere else - Keep up the great work Ed and Jeff!


Great service, terrific car!

5
Steph MB on 06/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had such a great experience here. Friendly, honest service and quality cars. We bought a Mercedes SUV, and absolutely love it. I will definitely be buying my next car here.


Best experience ever purchasing a used car

4.8
Anne one happy customer on 04/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I have to say I wasn't looking forward to buying a used car for my son. I have been in the car business for over 20 years and have a very good understanding of how used car dealers work. I had been to several dealers looking for my son's dream car and my experience was less than pleasant. Then I found Wheels of Chicago-Land on cars.com. As soon as I spoke to the guys at the dealer I had a feeling that this time my experience would be different, and they proved me to be right. I finally found an honest dealer who really believes in providing outstanding customer service. I walked out feeling confident that I made a good purchase from good people who were not just trying to make a dollar. I spread the word at work and will brag to all of my friends about what a fantastic experience I had at this dealer.


Ed and Jeff are terriffic!

5
Frank on 03/19/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was like dealing with friends or family. Ed and Jeff were great. Watch their site before you must buy a car. When they have a car that works for you, check it out and buy it. They will give you what your old one is worth if you can't sell it yourself.


Awesome customer service !!!!!

5
Amir S on 08/22/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The most easiest purchase I ever made These guys are awesome thank you Ed and Jeff for your great customer service and your great hospitality!!


Easy place to sell your Car.

4.7
Frank on 07/13/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Sold my car in less than 30 minutes for more than what Car Max offered. Easier than selling a car yourself. They explained their offer and unlike Car Max were willing to negotiate some. Best way to go to sell your used car.


Extremely Pleased

5
Happy on 07/30/2012

Customer Service: 5.0 Buying Process: 5.0

I recently purchased a used Nissan Altima from this dealer. What a pleasant, satisfying experience it was. The car was even better than I thought it would be. The best part of my experience was that when I arrived at the dealership to meet with Ed, he simply handed me the keys to the car and let me check it out alone at my leisure. NO pressure or salesmanship tactics whatsoever like I had experienced at other dealers. All my questions were answered 100%. I felt so at ease. The whole process from my initial call to the actual purchase just seemed too good to be true, but it was. I have already recommended a family member to Wheels of Chicagoland who was also thrilled with her purchase. Ed had promised me he'd get me the owner's manual to the car and sure enough at 2 weeks later the manuals did arrive. Simply put the service and follow up were more than I could hope for and I most certainly would go back again and refer family and friends.


My new ride

5
Kibbles on 03/25/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was my first experience with this dealership. I emailed them when I found a car of interest to me and got an email back that day (it was a Sunday even). I set up an appt. for the following week. I met both of the owners who are extremely nice men. They negotiated the price a bit for me. I believe I got a fantastic deal on the vehicle I purchased. They always were very polite on the phone and even let me park a car over the weekend so I could pick up the new one during ofc. hours and get the other car sometime over the weekend. Very happy customer.


$19,990

Mileage: 13321

Color: Other

Transmission: Automatic

Body Style: SUV

City: Northbrook, IL

Engine Type: 4.0L (242) SMPI I6 "Power T

$20,990

Mileage: 60541

Color: Black

Transmission: Automatic

Body Style: SUV

City: Northbrook, IL

Engine Type: Engine: 2.0L TwinPower Turbo In-

$6,990

Mileage: 140954

Color: Blue

Transmission: Automatic

Body Style: Sedan

City: Northbrook, IL

Engine Type: 3.3L DOHC EFI 24-valve V6 engine

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