Westgate Chrysler Jeep Dodge RAM

Total satisfaction

Ramon Gavilon is thorough and efficient my 31 years as an executive in marketing circulation & sales enables me toSpot top notch easily true asset to his company professional in every aspect of handling Customer and delivering the product

great service

Had a great experience here, I will definitely recommend the dealer to my friends.

NOT A HAPPY CUSTOMER

I had an appointment to test drive a car at 12: 00 so I headed to the dealership from Salisbury NC . I got over half way to the dealership and the salesman who I was meeting called and told me THEY SOLD THE CAR !!! Needless to say I won't be shopping here again .

service

I had a very good service at westgate. They are very professional and helpful. Thank you all and see you for the next service or to buy another car.

Fabric Problem With Driver Seat.

Bring the Car 5 time with the same problems they never fix the Seat .All this in 2 month.My seat still Loose and .When i call back again Scott Hayes and the Customer service Maneger told me do not bring you car we will not fixed . Word by Word.They do not have any Care about you car .Also my Car was damege in different places in the dilership and they say it was alredy like that .xxxxxxxxx

Must Visit

Very grateful for Jerome Huddleston at Westgate with a no hassle process and exceptional Southern Hospitality!! Thank you for a pleasant car buying experience.

Greg Ford is the best!

This car buying experience was wonderful! The entire staff at Westgate was very helpful and friendly, and Greg Ford was able to get me into a 2016 Chrysler Town and Country for exactly what I wanted to spend. The whole process was easy and very pleasant. I met with someone from every department in the dealership and they were ALL awesome! Greg definitely went out of his way to make sure everything went smoothly and that I was happy with my new purchase. I highly recommend this dealership and Greg Ford to anyone looking for a great car buying experience. It's definitely worth the trip, no matter where you are located!

Richard Grizzard at Westgate Salesman!!

Richard Grizzard does WONDERFUL job to find what I wanted! He understand and everything what I need! At Westgate is very good experience for me! THANKS for all you do!!

Fantastic car buying experience

I had an amazingly positive experience with the Westgate Personnel. Ramon Gavilan was very professional and attentive. He helped us find exactly what we were looking for. He was very approachable and answered all of our 50 million questions thoroughly and with the utmost of patience. We HIGHLY recommend Westgate and especially suggest requesting Ramon. The excellence of our Westgate experience did not end with Ramon. We purchased more than one vehicle and had the pleasure of conducting business with 2 of the finest finance men you could imagine. Garret and Kevin B worked hard to help us achieve fair pricing for our vehicles and affordable payments. Their knowledge of the financing procedure was evident as was their expertise in solving any and all "hiccups" that occurred during the finalizing process.Westgate - THANK YOU for employing such fantastic team members! We look forward to conducting business with you again in the not so near future!. :)

Best car buying experience

I had an amazingly positive experience with the Westgate Personnel. Ramon Gavilan was very professional and attentive. He helped us find exactly what we were looking for. He was very approachable and answered all of our 50 million questions thoroughly and with the utmost of patience. We HIGHLY recommend Westgate and especially suggest requesting Ramon. The excellence of our Westgate experience did not end with Ramon. We purchased more than one vehicle and had the pleasure of conducting business with 2 of the finest finance men you could imagine. Garret and Kevin B worked hard to help us achieve fair pricing for our vehicles and affordable payments. Their knowledge of the financing procedure was evident as was their expertise in solving any and all "hiccups" that occurred during the finalizing process.Westgate - THANK YOU for employing such fantastic team members! We look forward to conducting business with you again in the not so near future!. :)

Greg Jacobs Salesman at Westgate Jeep

My 2005 Honda Pilot that I purchased from Justin at Westgate Imports was an amazing vehicle, it gave me no problems until the SUV reached over 300,000 miles. I did not want to get another vehicle, I had that SUV for 10 years. The Honda Pilot has to be retired to use only if needed and not for daily use. Since my first experience with Westgate turned out so well, I knew that if I was forced to buy another car I would return to where I knew I would be taken care of. Greg Jacobs was my Go To Salesman. He patiently helped me for 2 days as I looked over pretty much all the inventory at all 3 Westgate locations. Greg was calming and a very good listener as I went over all the Pros and Cons of New VS Used, types of cars, mileage and how well the car was to drive . I drive 50 minutes to work every day , comfort is a must. I travel a lot as well. So there was much to consider. I want to take the time to show appreciation for Greg Jacobs. I would recommend him as a salesman to any of my family, friends or someone interested in buying a car. I LOVE MY 2015 CHRYSLER 300!

Great Service From Aneta Chavdarova

My experience with this car dealership was great. My salesperson was Aneta Chavdarova, and she was great at handling all the business for my new car. She was able to get me in the dream car that I wanted for the price range that I wanted to pay for-it. I definitely would but my new car from her all over again, because thanks to her I am in my new, 2016 Dodge Charger !

Review for Aneta

Quick easy and to the point. Thanks making the car buying experience stress free!

First Car Buying Experience. Ever!

Hi there! I bought a 2016 Jeep Renegade from Westgate a month ago. It was my first solo car buying experience and I couldn't be happier with my purchase! The team at Westgate took their time to help me find what I was looking in an honest and friendly manner. Ramon was my sales guy and he was awesome! I was purchasing from out of state (VT) and as such I was working with Ramon via phone calls, texts, emails and the website. Ramon was prompt to respond to all my inquires and went out of his way to make sure all the out of state issues were taken care of. The financing department was also terrific as they guided me through the plating process in my home state. Shelly handled my paper work and even faxed along some of my paper work to the DMV while I was there! I would recommend this dealership to anyone who wants to buy a great car from a trustworthy and hardworking team!

First and Best car buying experience!

Hi there! I bought a 2016 Jeep Renegade from Westgate a month ago. It was my first solo car buying experience and I couldn't be happier with my purchase! The team at Westgate took their time to help me find what I was looking in an honest and friendly manner. Ramon was my sales guy and he was awesome! I was purchasing from out of state (VT) and as such I was working with Ramon via phone calls, texts, emails and the website. Ramon was prompt to respond to all my inquires and went out of his way to make sure all the out of state issues were taken care of. The financing department was also terrific as they guided me through the plating process in my home state. Shelly handled my paper work and even faxed along some of my paper work to the DMV while I was there! I would recommend this dealership to anyone who wants to buy a great car from a trustworthy and hardworking team!

Low Pressure Sales

After a poor experience purchasing a Jeep Rubicon at another area dealership about 2 years ago (high pressure and they tried to change the price when we were signing), we couldn't have been more impressed with everyone here when purchasing a new Grand Cherokee. Much lower pressure, and the lease quote was lower than what we had figured on-line by a decent amount.Our salesperson Richard Grizard was extremely helpful and not a bit overbearing. Even signing the deal was much quicker and easier than we've ever encountered before. Can't recommend enough!

GOOD! experience

Have not bought a car from a dealer in over 8 years. I was pleasantly surprised with the whole process. The sales rep Mark King made it easy and felt comfortable with the buying process. Mark made sure to keep me informed and answered all my questions and if he was not sure he would go and ask. I really liked that about him. He did try not to be a "know it all". I will definitely see them for my next car.

Purchased a Jeep

Edward was extremely accommodating and worked hard to get us what we needed. Even when we had to return for an upgrade he came in in his day off to assist us.

Ernest Green is the man!

My husband and I had an amazing experience at Westgate Chrysler Jeep Dodge RAM. We worked with Ernest Green to find 2 used cars that suited our needs and wants. On his day off, Ernest spent 9 hours with us! He was extremely patient and very knowledgable. He understood our desires and helped narrow down the options. He was able to read our personalities and know what we wanted. Not only was Ernest great, but everyone in the dealership was super friendly and very patient with our curious 15 month old. We never felt rushed, pressured, or that our son was getting in the way (even running wild!) They had an excellent selection of both new and used cars. It was the only dealership we went to where we felt we had options for BOTH cars we were looking for. We highly recommend this dealership and specifically suggest working with Ernest Green. We went to 5 dealerships and our loyalty is with Westgate! Simply put: Ernest Green is the Triple OG of car salesmen.

awesome!!!

This was the best car buying experience ever. They took very good care of me and I will recommend them to all my family and friends.

I made Friends!!

First time with a major dealer. I was a full on nervous wreck. Aneta Chavdarova is a straight-shooting, God-send! She went out of her way to get me into the car that I could afford and be super confident in. She calmed me right down with her genuine character. Shout out to Ahmed as well! Westgate Chrysler Jeep Dodge Ram is brilliant for staffing such awesome people.

Worst service ever. DO NOT GO TO THIS PLACE.

Worst service ever. DO NOT GO TO THIS PLACE. I made an appointment at 7:30am in the morning to get the car serviced. Scott Hayes told me, I will hear from him at noon. I never got a call. I called and he told me he will call me back with the problems of the car. Since then I have called them three times and everytime I call them, they say Scott will call you back. Well, Scott isn't calling back! Put me on hold for 1/2 hour. I need this car to go to work and pick up my son from school. Here they are, playing games and it is very convenient for Scott to no to call me back. What a terrible person he is. The only thing he can do is be honest with me and tell me he won't be able to look at the car today 'cuz he's busy. I will never buy Dodge/Chrysler vehicle again. 2012 car, already given me millions of problem. INVOICE NO. CHCS219541 04/27/2016

1st NEW CAR!

Overall was good in my eyes the customer service was good they made me feel like family. The buying process was long due to my lack of credit, but I did get financed and a great car was found for me. Fist buy was from Westgate Dodge and I plan on sticking with them. I was looked at by Ramon Gavilan. Great guy to represent Westgate.

Fantastic experience!

I looked online for cars and made an inquiry here. I was lucky enough to get connected with Greg Ford. I am sure other staff members are great, but Greg is the man! Best car buying experience I have ever had thus far. I recommend to all.

Very bad experience

I sent an Internet inquiry about a used car they had in stock. Salesman Jeff was a very decent person and actually did his best. When I asked to speak with his manager the manager ken never returned my calls. I left him over three messages and got no response. He also advised the salesman not to return my calls. Instead of attempting any sort of negotiation. Then after having gone online and speaking to the Internet manager. I received a call from an Iranian sales manager Sam said his name. He was just trying to blow me off. Said we are a one price store and we don't discount our cars and we are like Carmax and bla bla bla. Apparently they didn't like me since I made such a fuss about how poor the sales management was and how no one even tried to get me excited abou the car to get in my car and drive for 5 hours. It was a bad sign that even if I paid their price I was I. For more unpleasant surprises had I went there. I am in sales myself. If I tried to conduct my business n the same manner I will have no customers. I hope the owner of this dealership has the time to read this and take it seriously as it is coming from someone in the sales and customer service business. It is normal to turn down offers in this business but politely and respectfully. Not by acting ignorant and rude and desmissive. Cars sale them selves for the most part but it takes salesmen to create repeat customers and business continuity. It's people with these attitudes that give car salesmen a bad reputation.

Very Unpleasant Experience

We were looking for a used car, and asked for a $200 price break (on a +30K vehicle), which the Sales Manager verbally approved. At the salesperson's suggestion, we went home to "build" a new vehicle on the Jeep.com website, to make sure that it wouldn't make more sense to just buy a new vehicle.When we returned the next day, we were ready to buy the used vehicle. But, incredibly, the salesperson said that the Sales Manager was out, and no one could approve the $200 price reduction. This despite the fact that the salesperson had the piece of paper they'd asked me to sign when it was first approved. It was a classic bait-and-switch, and we walked out and bought another vehicle at another dealership.The salesperson called the next day, after the Sales Manager returned, and offered us the car for $100 off half of what they had offered two days before. As if we'd ever give them another shot at our business!Dealing with Westgate was a thoroughly unpleasant experience!

Great Experience!

I had such a great experience working with Westgate Chrysler Jeep Dodge Ram. I have previously purchased vehicles from Westgate Imports. I learned that the Chrysler Jeep Dodge Ram was owned by the same person. My family and I have always had such a great experience with Westgate Imports, so when I was ready for a Jeep it was a easy decision. Wes Parker was my Sales Representative for both my most recent purchase of my Jeep Wrangler and my previous purchase of my Jeep Cherokee. I find that they have the best prices around ( with tons of research!). I did not feel any pressure while deciding which vehicle was the right one for me. From start to finish, it was a pleasant experience. Once deciding, I was in and out of the dealership in less than an hour. Everyone I worked with ( Wes, Sales Manager, Finance Specialist, Receptionist) was super nice and polite.

Happy Jeeper

Ordered a 2016 Rubicon a couple months back and the sales staff kept me informed with updates of the jeeps progress while being built and delivered. I also spoke with and got great consultation from the parts department for customization options. Their recommendations were spot on. Everything turned out awesome and I saved money by having Westgate order and install the parts compared to a quote from another jeep customization shop. They even texted me pics of the progress as the service staff were installing the custom parts.

Great car-buying Experience!

We purchased a Jeep Wrangler on Thursday, February 25. We chose Westgate because of our previous aquaintance with Aneta Chavdarova. Aneta is very professional and personable. She is very knowledgeable in her profession. She gave us personal attention and answered all questions to our satisfaction. We received calls from Aneta to answer any follow-up questions, and she also called after our purchase to make sure everything was to our satisfaction. We highly recommend Aneta!! She is anoutstanding sales representative, and we will also recommend Westgate CJDR for our friends and family.

Salesperson went the extra mile

My sales person Aneta made my experience exceptional. I was looking for a certified pre-owned Jeep Wrangler with low miles in a certain price range. On my first visit she had exactly what I was looking for, however due to my procrastination it was sold. They had nothing left in stock that met my criteria. I informed Aneta that I had two weeks to find the jeep. She would check in with me every few days to keep me updated. About a week and a half had passed since my initial visit when I received an urgent text telling me to call her ASAP. When I called her back I found that someone had traded in the Jeep that I was looking for and it had not yet even been put on their website yet. I made the trip to the dealership and made the purchase right away and they made the transaction seamless. Thanks Aneta and the team at Westgate CJD.

Mark Moore is honest and knows what he is doing

Been dealing with Mark for years. Delivers on what he says. Listened to what I wanted and tried to get best deal for my budget

Service Department

My 2014 Cherokee has had some recalls but everytime the service has been great and the free oil change's are very handy. No matter what the reason I might be at Westgate Jeep for they have always been courteous, timely and friendly and the problems are resolved correctly. The service area will not be your reason for not buying at Westgate Jeep. Thanks to Paul and the rest of the staff in the service area for taking care of my Jeep Cherokee.Greg Davitt

PAST MID LIFE MUSTANG

Looking to replace my tired F-150 with something more enjoyable to drive, I searched the web and found many choices available. Most of the vehicles were at small, corner car lots and being concerned that the warranty would expire as soon as the paper was signed and I was handed the keys, I looked at dealers with a reputation to protect. Westgate Jeep had a red 2011 Mustang that fit the bill and when I requested an appointment via the website to view the car, I was given Greg Ford as a contact. After reviewing the car and taking a long test drive during which I expressed my concerns about the "what ifs," Greg assured me that Westgate would do the right thing if anything came up. His confidence in his dealership along with his demeanor assured me I had made the right decision. The purchasing process was very comfortable and I wish I could include the name of the manager who processed the paperwork but suffice it to say it was a pleasure. Now to the "issue." The day after the purchase I noticed a water leak under the car. I traced it back to the firewall drain for the HVAC. Thinking I may have a heater core leak I was hesitant to contact Westgate as I only had a powertrain warranty and they would not be responsible for a water leak. I emailed Greg, he took it to his manager who said "bring it in." This is over and above as they are only responsible for the engine and transmission internals. Good people, responsible dealership. I'll be back for the next purchase. Ask for Greg Ford.

Poor customer service

Stopped in to look at a car and could not get anyone to help me with the car. My wife and I walked out.

Richard Grizzard great to deal with, happy buyer

haven't bought a new car in over 10 years so honestly I was dreading the process. I went online looking and found a truck I loved, and contacted the dealership thru the website. The process could not have gone smoother, after filling out a credit app they had me approved and beat my local credit unions best rate by half a point. Richard Grizzard was my salesman and he really made the process go smoothly, answered all my questions and was never pushy or overbearing, just a joy to work with. I drove a couple hours to get there, and within an hour and a 1/2 I was driving it home (this included me taking the test drive and looking it over). This was about as pain free as I could have wished for, highly recommend westgate.

looking for used ended with new

recently visited a dealer in Charlotte,sales and finance were very pushy and unwilling to work with us.seen vehicle at Westgate dodge and jeep in Raliegh.i texted sales at 7;30 one night and got quick reply,from John Overton. great guy.went to visit the next day and John was at our beck and call from the time we got there.test drove three different vehicles two used,and one new.I was able to get a new vehicle for the price of a used vehicle.I would highly reccommend Westgate dodge and John Overton for your next vehicle.

Too busy

These folks are tooo busy, find another place that needs your business!

very good experence

I have been to a lot of dealerships in the past few weeks and I must say that this dealership was a pleasant surprise for my wife and myself. We went to see Josh about a van and we ended up with Eric Lane as our salesmen. Eric was great not pushy at all listen to us and found what we wanted. All the guys and girls in the show room where happy go lucky this day. I would recommend this salesmen and team to anyone. Nice dealership Thanks Guys

my challenger

I just recently purchased a 2013 challenger rt from this dealership. Everything about the purchase was excellent. This has been the best automobile purchase I've had so far.

Great experience

I made a trip from Wilmington to purchase a car at Westgate this past weekend. John Overton in sales was extremely helpful in all stages of the buying process from contacting me via email with specifics of the car, and following up with phone calls. He answered all the questions and concerns that I had. There was never any high pressure sale that was experienced. Also, John Azzarelli in finance department made the financial end one of the easiest processes that I have had. Everyone was very courteous and professional and extremely customer service oriented. I would gladly make the trip again!

Always great service

Bought a new 2014 Jeep Cherokee. Great vehicle but when routine service is necessary Westgate does a great job. Richard was my service man the morning of 10/02 15 and he could not have been any better. Do not hesitate to get service done at this dealership ask for Richard and you will not be disappointed.

Misrepresented vehicle

I did some preliminary research and found a used Lexus RX450h at Westgate. I told them I was upgrading so we could tow a light weight travel trailer. My research as to the towing capacity was ambiguous, depending on FWD vs. AWD and towing package. on site listed variance from 1500-5800 lb. My wife went over to scope out the car while I was at work. She looked for three things:1) Trade-in offer for our old card, 2) whether she liked the card as equipped.3) Most importantly, what was the car's actual towing capacity?The trade-in offer was within reason, she liked the car and when she asked the sales person the towing capacity, she was told 3500 lb. Adequate for our needs. She let me know and I arrived.Damone, the salesman was very pleasant, an mentioned the towing discussion, but not details. I mention the I had looked into ballpark rates and payments based on my credit union offerings. I have planned to collect the paperwork and review, but occasionally a dealer will actual beat the credit union. In this case they offered a longer term, which meant the payment was lower.When I got home with the vehicle and began to check the owners manual. FWD RX450h = no tow. I called to explain. I was told "all sales are final, but we can trade you for something else." Unfortunately, they nothing else that would get comparable gas mileage and tow 3500 lb. I tried to explain. I was insulted by the General Manager.On a positive note: Garret Eden, the finance guy gladly cancelled the maintenance agreements and was apologetic.While Westgate has a reasonable "buyer's remorse" policy, this was not a case of buyer's remorse, but being sold the wrong tool for the job, and then not having the correct tool in the store, but being asked to accept store credit anyway. If my wife had not explicitly asked about towing capacity, I would have to chalk this one up as a very expensive life lesson. But, she did ask.

Great Customer Service

I had a Great Experience at Westgate purchasing my vehicle . Gregg provided Amazing Customer Service . He Listened . He Understood . He assisted me with a vehicle that I love while custom fitting a payment that fits my financial profile . In Summary.......Professional. ........Westgate and Gregg . Thanks !!!

Disgusted!!

I bought a Hellcat in the beginning of July 2015, They forgot to give me the 2nd red key. I called several times and always given excuses and told they would call back. Then I was told "we are mailing it/ Then 'you should get it any day" Now at the end of August I still have no 2nd red key. They barely washed it let alone prep it for delivery. I have pics of the back window that was so hazy you could barely see through it. It circles all over the back window from shipping? FILTHY!!! Horrible, unconcerned and uncaring dealership out for the biggest buck they can get.

What a great buying experience

It was a pleasure doing business with John Overton. He is the epitome of professionalism and I didn't feel pressured into making my purchase. He is also helping me with a repair to the roof after I pointed it out to him after I had the car checked out. I would recommend anyone who is in the market for a new or used car to come to this dealer and especially to work with John because he works with you.

John Overton got me out of a jam and into a Dodge Challenger

I had a costly repair to make on my older vehicle and discussed trade-in options with John Overton. He responded to my internet request very quickly in the morning, discussed viable options with me over the phone, and had me in a reasonable deal that day when I arrived. It was a great experience and John is the reason why.There was no pressure and John listens to you as a person and to your needs. When you walk on the lot, ask for John Overton and you'll know what I'm talking about. He's a great guy and is definitely an asset to Westgate.

Richard is the man!

Richard made my experience great! From the second I walked into the door he made me feel welcome. I never felt pressed and he dealt with my lack of time perfectly. He understood what i want and what I was looking for and never made me feel like just another sale. Even after I purchased my new vehicle he took care of me when I had to bring it back in for a small repair. I couldn't be happier with my service! We will definitely be returning for my girlfriends next car!

Fabulous experience!

Our sale rep, Ramon Gavilan, was great! He found us exactly what we wanted fast, answered all of our questions and worked hard with us to get us a great price on our trade-in, and thebest overall package. My husband is a great negotiator, but we really didn't need to haggle much, they agreed to our offer and terms easily. Can't say enough nice things about Ramon and Tom in finance.

Personal Touch Without the Pressure

Richard Grizzard made the car-buying process enjoyable ... something I never thought possible! He even came in on his day off to help us make the right purchase. Right from the start he was excited about what we were looking for and found the exact vehicle we wanted. He was never pushy and we felt like he was looking out for our best interest. Not only did we leave with our dream car, we gained a new friend in the process. I would highly recommend Richard Grizzard at Westgate Chrysler Jeep Dodge RAM!

Great car buying experience!

We've had a great car buying experience at Westgate. Wesley Parker has helped us to find the best car for our family. He is a great professional - honest, polite and treats his customers with respect. Wes knows the specifics of the car industry very well. Garret has helped us through the financials. He has made the whole paper-signing process very easy. We were very pleased! If we ever need to buy another car, we will definitely come to the Westgate dealership again!

John Duffy

John Duffy by far is the best dealer I've ever had experience with. He was extremely knowledgable about his vehicles. He is an overall genuine person that had a lot of passionate about his job. There was another Jeep dealer really close to my home but I am happy to give him the business. He has also has been helping me out with things about the car after the purchase. I will highly recommend John, you won't be disappointed!

Not so good

The sales rep was very nice and helpful. When it came time to finalize the price the "closer" changed the price and wouldn't honor the price that was given to us by our original salesperson.

WORST SERVICE

They do not try to deal with you at all! Drove an hour to get the car on internet when we finally made a deal they did not clean car and said they would have a full tank of gas whenmy son got down the road he only had a quarter tank of gas this was his first time buying a car when we called the salesman Ono he wanted us to text him our address and he would send him 10.00 worst service I have ever seen!!!!!!!!! Will tell everyone not to go there

Love my new Jeep Wrangler!

I had a great experience with Westgate and purchasing my new jeep. It took me a few weeks to get things in order so I could purchase the new jeep, and my salesperson, Duffy, kept in good touch with me during that time without being a "pesky sales guy." I found Duffy to be a genuine guy and very knowledgable about Jeeps, and jeep culture. In short, I really lucked out by finding him as our salesperson. Finance manager worked with us to get us the best price, which I am satisfied with. I would absolutely recommend this dealership to anyone looking to purchase a new vehicle, particularly a Jeep Wrangler.

FANTASTIC CUSTOMER SERVICE!

We came to WestGate after looking for the perfect minivan at six (!) other dealerships across the state of North Carolina. When we arrived, we were greeted by Aneta Chavdarova. We immediately noticed her outgoing personality and willingness to help us find what we were looking for. She walked with us through the entire buying process and was one of the most helpful, enthusiastic and knowledgeable sales associates we had met. We highly recommend Aneta for your car buying needs, as well as the WestGate dealership. We are very impressed with their selection and professionalism and would recommend them to anyone in the state looking for a new car.

Great experience

Had a pleasant experience purchasing a car from this dealership, especially dealing with Richard Grizzard. He was very communicative and helpful in every way. Everyone was great! Highly recommend Westgate. Thank you!

Great Experience

Great dealership with upfront honest sales people that were willing to explore all avenues for me to purchase a Honda Pilot. They were extra helpful in figuring out what to do because I just moved from out of state.if you want the same expirience ,ask for Aneta Chavdarova!

Ms. Watson

I contacted the dealer however; they were very slow in contacting me back in regards to the vehicle I selected. After the one contact I never heard from them again.

Just a great place to buy a Vehicle

Pam was our sales person and she was very pleasant to deal with and had a great personalty . The Management was excellent and willing to help with the process so it all goes smooth. I would buy another car from them and already sent someone to the who did buy a new Jeep.

Devonte Gibson - Great Sales Rep!

I highly recommend that you ask for Devonte Gibson if you are looking for a new or used car at Westgate Jeep, Chrysler, Dodge. He will go the extra mile for you and make your buying experience fantastic. He is very knowledgeable about the cars and give you candid answers to your questions. This was the best car buying experience I've ever had.

Great experience with a wonderful sales woman!!

Aneta Chavdarova was a wonderful sales associate with a great upbeat personality. She was extremely helpful and made the process very smooth. I felt like I was not just another sale but an individual that she actually cared about helping. It was a very personal experience!!!

Gregg is awesome and very thorough.

From driving on the lot, getting out of car, my daughter and I encountered Gregg. He had a smile on his face that never left through the whole process. He was very knowledgeable of the cars we wanted to look at, and looked through several with him showing us the car that met my 16 year old daughters standards - including upgrading to leather/heated seats. I will recommend Gregg and Westgate CJDR to all of our family and friends in the market for an dependable vehicle.

Wonderful experience. Fantastic customer Service.

I came from South Carolina aprox. 370 miles to purchase this car only because of the great treatment the sales person and the finance manager gave my brother. The attention to detail they gave me over the phone spoke to the ease in my mind to go forward. I am so thankful and happy to have Aneta and Thomas take me through this painless, professional process.

The Way Car Buying Should Be!!!!

My husband and I have been a "one car" family for a while and it was time to invest in another car. Knowing our credit is less than perfect and experiences from pushy salespeople from other dealers, Car shopping is a much dreaded event for me. Upon arrival, we were warmly greeted by Aneta Chavdarova and our experience began! We were originally looking at a used Jeep Wrangler and it fit our criteria so went ahead with the paperwork. Garrett in Finance advised that we needed to look at a new jeep in order to be approved so Aneta listened to what my husband wanted and located a gorgeous 2015 Wrangler that my husband has fallen in love with! After test driving we were hooked and the price was only a little bit more than the used one we originally looked at! Unfortunately, before the paperwork was finished I had to leave for work. Garrett totally amazed me by offering to bring the paperwork to my job for me to sign and within an hour I was signing away!! My husband is extremely happy, our new Jeep looks fantastic in my driveway, and when I returned to Westgate to drop off a paper both Aneta and Garrett treated me like family! I highly recommend you see Aneta for a fantastic buying experience! Friendly, competent, and non-pushy salespeople should be a must have at every dealership!

Good all around

Just bought a used 2012 Prius, and the process was great. Anthony talked me through everything, and I couldn't be happier with my car, the price, or the experience. Can't speak for all the salesmen, but Anthony was very helpful and accessible without being pushy or constantly contacting me. It made for a low stress process. Definitely recommend getting a car at Westgate, especially a used car.

Great sales experience

We took forever to make our new Jeep purchase, and special ordered one as well. Go see Vincent Scott, he was awesome! No pressure, patient, always helpful and made the whole buying process a pleasure. Not something you usually say when buying a car in my experience.

ABOVE THE ORDINARY

We have bought new cars before and I dreaded going through the process again because I knew it would be something that would take too much time and I would feel bullied into the purchase. This was not at all the experience we had on Sunday. Upon walking into the dealership, we were greeted by a very pleasant woman who asked how she could direct us to be helped. When we indicated we wanted to test drive a Jeep before considering a purchase, she offered to assist. Step by step, we moved through the process of driving, negotiating and purchasing our new Jeep. Our salesperson, Aneta Chavdarova, was most helpful and so easy to talk to. She gave us time to discuss the decisions between ourselves and also offered understanding feedback. She worked with the management to come to an agreement with us and we are so excited to have a new vehicle to help us to enjoy new adventures. I recommend this dealer and especially our salesperson to anyone who is interested in finding their new wheels to adventure.

Richard Grizzard and Westgate are awesome!!

Westgate is an awesome place! I have purchased cars before, but never had service like this. It was the best!!! Ask for Richard Grizzard- he is a salesperson with compassion. He showed confidence that the car he helped me with was top of the line. wow!

Awesome service ask 4 Richard Grizzard!!!!!

Everything was soooo great! What quality!!! I almost cried because I have purchased cars before and I will never forget this service. Richard Grizzard was a God-send! He was so confident in the car that I bought. He was confident that I was getting a quality car. The finance manager made me feel at ease when signing paperwork and it was so quick! God bless Richard Grizzard and Westgate!!!!!

Easy Process

Bought a new truck from Jeff Shetler and he couldn't have made the whole thing easier or better. He found me the exact Ram I wanted, and a great deal. He really went the extra mile on helping me. I won't buy my next car from anyone else.

Gregg is Awesome the 2nd time around

Gregg was great he helped me get out of my old 2014 Chrysler and into a brand new Chrysler 200. He and his manager helped deal with my negative equity situation in a professional and considerate way. He also provided some advice going forward with this new car. Gregg offers a low pressure approach that I really liked and made me feel that he was on my side. You will not go wrong with Gregg.

Purchased Used car

Aneta Chavdarova sold us our used vehicle. She was so refreshing to work with! Not pushy, but confident and knowledgable of everyday customer concerns. We were determined not to buy if the salesperson was pushy. Her genuine personality and true concern for our needs are what sold the vehicle. Hard to find these days! Thanks Aneta!!

Nice guy

I did not end up buying from these guys but they were very courteous to talk to and when I told them I went in a different direction he was still nice as ever. Would definitely consider them the next time I'm in the need of a car.

Excellent Customer Service

After looking at website after website, I stumbled upon the website for Westgate Chrysler Jeep Dodge Ram. The first impression is said to be a lasting impression. When I entered the facility I was greeted with a smiling face. My experience was one that I have never experienced. The sales woman I dealt with had such a wonderful personality and friendly. She stayed with me through the whole process without hesitation.I will be forever grateful for the positive experience that I had with the sales lady on down to the finance officer I dealt with. I knew my prayers had been answered when I walked in the dealership. Thank you for the support and friendliness of your employees. The sales woman was the best I ever encountered. Thank you for all your support. I would recommend this dealership to anyone I know looking for a vehicle.A big kudos goes to you

Quick and Easy

The experience was awesome! See Gregg and you will be in and out with a great deal.

Wow! Great Customer Service Experience

They were able to help us with exacty what we needed

Wonderful Car Buying Experience! We love Aneta!!

Aneta had high energy and made the process very enjoyable. We are pleased with the repair responses from the dealership and we have nothing but good things to say. Thank you Westgate!

Great Customer service but no car

Went into Westgate with plans of walking out with a car but didnt get approved . However my experience there was Great. I honestly don't even do online reviews but for Alice i had to. She made sure she could help me in anyway she could. Beautiful smile and great personality. One thing that stood out to me the most is the fact she didnt seem like she was all about the money .. she was more about helping me. I know dealing with car sales thats VERY rare. If your in the market for a car go see Alice Smith she will definitely put her all into helping you .

Wonderful Service

Having never purchased a vehicle before this was the best and scariest experience all at the same time! Searching and looking at countless websites and driving pass lots I then received phone call from Richard Grizzard at Westgate Chrysler, Jeep, Dodge Ram. Richard was an excellent salesman and had a lot of knowledge about the vehicle. I was looking for something reliable and affordable and Richard really did a great job!

Best car buying experience I've ever had!

Recently bought a used VW Jetta Sportwagen from Westgate. I have bought around 5 new and used cars over the past 10 years and have been to many of the major dealerships in the RTP area. This was by far the best experience I have had buying a car. Alice Smith was the salesperson who helped us look through inventory and made me a great deal. She was very personable and was not pushy at all. I hate being pressured by any salesperson and never felt pressured. Overall a great experience and would not hesitate to buy our next car here.

GREAT EXPERIENCE WITH ALICE SMITH

WORKING WITH ALICE SMITH IT WAS LIKE BEING ON A CRUISE.SHE WAS A LOVELY SALES TECHNICIAN YOU NEED MORE LIKE HER AND IF SHE IS STILL EMPLOYED WHEN I AM IN THE MARKET AGAIN SHE WILL BE THE ONE FOR ME.I PURCHASED RAM 1500

John Duffy Rocks!

Ask for John Duffy when you visit Westgate Chrysler Jeep Dodge Ram in Raleigh, NC. He helped me through the process of my first car purchase in an incredibly professional, honest and helpful manner. John was very straightforward and truthful from start to finish and I felt very comfortable purchasing my car at this dealership. I would personally recommend John to anybody looking to purchase a new car.

Great customer service

Greg was an excellent salesman and had a lot of knowledge about the vehicle.

#teamwestgate

December 20th expecting to just get my car (honda) appraised to see what I could get for it. I was looking for something used bc since I don't have the best of credit I didn't think getting a brand new car was a option. Overall my experience with my sales representative Edward was the best. He changed my life for the better because him along with westgate gave me a chance to build my credit and start over with something new and worth keeping. I walked out with the biggest smile on my face with my brand new 2015 Chrysler 200 and I love it. I highly recommend westgate Chrysler dodge jeep and ram to anyone and everyone. I love my dealership #teamwestgate

AWESOME first time buying experience

At 70 years old, I was nervous shopping for my first new vehicle. My experience began with a phone call to Westgate. I spoke with a salesman named Richard Grizzard. I felt he listened very closely to my needs. When Richard quickly found a few vehicles within my price range and with the specific features I requested, he promptly called me back and set up a time for me to come in. From the first moment I spoke with Richard on the phone, I felt he was very knowledgeable and not just another salesman trying to make a sale. I felt he was honest and genuinely cared about finding the perfect vehicle match for me. When I arrived at Westgate and met Richard in person I felt more confident and less anxious about the whole buying experience. We ran into a minor problem with my limited credit and no available cash to put down, I thought my dreams of owning my first new vehicle was over. However, Richard Grizzard remained calm, patient and maintained a great sense of humor. Richard worked hard for me and a short time later he told me I was a new owner of a brand-new Jeep Grand Cherokee!!! I would definitely recommend Westgate to anyone and to ask for Richard Grizzard. Westgate was very organized and made the whole process stress free. Thank you Westgate and Richard for helping me in making my dream come true.

Gregg Jacobs

Gregg did a wonderful job and was very professional

my Westgate experience new 2015 jeep

Westgate Dodge Chrysler was my first purchase of a brand new Jeep which I paid cash for 400 miles later purchase it on Thursday on Saturday the hardtop was leaking oil and enter in my Jeepwent to service department to get fixed was put on a waiting list said they didn't have the part to fix it did it was a door seal gasket which I came home and looked online which was 29.99 for the most part door gasket if you were a Jeep dealership you would think that would have simple parts on hand the service department especially this service department manager told me that if the common problems for the 2015 wrangler so i purchased myself fixed it before the Jeep dealership could get the part in the service department you would think you would have simple parts on hand to fix simple problems special for customer had just purchased a brand new vehicle and now I have to wait a week for door gasket seal it's kind of ridiculous I think I'm going to pass on 250000 mile oil changes from Westgate rather do it myself at least I know it's done and I have the right parts for the project

Great Experience!

Duffy did a great job!!! He had excellent knowledge of the different makes of the Jeep Grand Cherokee that I was looking at and what best fit my needs. Will buy from him again and again.

Great Service

We had an amazing experience buying our first brand new car. Gregg was really friendly, helpful, and patient while helping us find our perfect car. I recommend others to buy from this location and definitely recommend Gregg.

Great experience, clean facility

I went to this dealership to purchase a used car and I was stunned by how clean the facility was... everything seemed to be in order and aligned with what I would expect for a car dealership. I was greeted by a car salesman named Jordan and I could tell by his demeanor and attitude that he was someone I would want to assist me with the purchase of a vehicle. Me and my fiance went to numerous dealerships and it seemed like I was pressured by the other guys to find a car or force me to find a car that wasn't to my liking, I didnt get this from Jordan. Jordan was calm and cool with everything and assured me I was making the correct purchase. EXCELLENT SALESMAN

A+++! Don't Go Anywhere Else But Here!

My husband and I needed to purchase a car for the first time, and we were pretty nervous about the process and didn't know exactly what to expect. We visited Westgate because of their fabulous reviews and location, and I'm so glad we did. Edward "Ed" Muhammad was our salesman, though he came across as more of a helpful and knowledgeable source rather than someone SELLING something. He really worked with us and LISTENED to us along the way--things that we were really appreciative of as first-timers. He was very informative and answered all our questions, and in 3 hours we drove off with a new/used van. We are very pleased with our experience in general, and will definitely be referring people we know to them (and to Ed!) in the future. THANK YOU so much again Westgate!

A++!!!Hassle Free, Stress Free Car Buying

My husband and I needed to purchase a car for the first time, and we were pretty nervous about the process and didn't know exactly what to expect. We visited Westgate because of their fabulous reviews and location, and I'm so glad we did. Edward "Ed" Muhammad was our salesman, though he came across as more of a helpful and knowledgeable source rather than someone SELLING something. He really worked with us and LISTENED to us along the way--things that we were really appreciative of as first-timers. He was very informative and answered all our questions, and in 3 hours we drove off with a new/used van. We are very pleased with our experience in general, and will definitely be referring people we know to them (and to Ed!) in the future. THANK YOU so much again Westgate!

Great Time

On Nov 18 I had my car in service and wanted to walked around the dealership .A salesman name Ernest took the time to show me several cars. He knew i was not in the market. This will bring me back when I am ready to buy.

M. Ashley

Aneta was very helpful and optimistic from the start. She was not pushy at all. I enjoyed working with her and the rest of the team at Westgate. I was able to purchase a nicer car than expected.

Great Experience

I was in the market for a used vehicle for about 2 months. I finally located a truck I really liked online and decided to contact the dealership online to check the availability of the listed vehicle being that I am located in Atlanta GA and Westgate is in Raleigh NC. I was told it was available and then i inquired about financing. I was pleasantly surprised when a rep (Crystal) called me back concerning the financing and was able to get me approved in a matter of minutes! She was VERY nice and helpful! She also helped me secure the purchase of the vehicle until I could get to Raleigh that weekend. Once at the dealership I had the pleasure of meeting Crystal and she turned me over to Jeff (a salesman at Westgate). Jeff was great! Very helpful in the buying process! They made this the smoothest vehicle purchase I've ever experienced!! The process was quick and easy and the vehicle was even better than I expected! I would definitely recommend Westgate Chrysler to ANYONE looking to purchase a vehicle new or used. They have a GREAT staff/team there!

Purchase of used car

Great prices and excellent service. We had a great salesman to work with. I highly recommend working with John Duffy.

Great First Experience

Everyone was friendly and helpful with great patience. Ms. Alice Smith made sure we left with what we wanted. On today we left out with a new Dodge Challenger at a great price!!!!!!!

Great First Experience!!!!

This was a great first experience of buying a new car. Everyone was friendly and hopefully. Ms. Alice made sure we left with what we wanted with a happy smile. Today we left with a new Dodge Challenger of our choice.

AWESOME SERVICE

My second car purchased from Westgate CJDR, Aneta greeted me in the cold and rain. She was super friendly towards me and my wife. She met and exceeded my terms, I was here to by a used challenger and I ended up buying a new one!!

GREAT!

GREAT CUSTOMER SERVICE. ALICE SMITH DID AN AMAZING JOB HELPING US FIND OUR NEW VEHICLE!

shopping experience

Aneta Chavdarova was an excellent person to deal with, very caring and very personable to me. I really enjoyed her dealing with me; also Sam, who has been a great help to me. Please know that this experience was given personal attention as I get very nervous when doing something like this. I am so grateful that Aneta walked up to me on the lot as I was looking at your vehicles.

GREAT EXPERIENCE!!!!

This dealership is great. Had a great salesperson named Gregg Jacobs. Was easy to talk to. It was a smooth stressless experience.

Great overall experience!

I came in to buy a used car I found on the website and Aneta helped use every step of the way. From the moment we pulled up through the whole buying process. I would recommend her to my friends and even got a few of her business cards to do so.

Great Service

Our sales person, Aneta, did an amazing job of going out of her way to show us the cars we wanted and didn't force any car on us. I would recommend her to anyone.

Great Used Vehicle Purchase Experience

I would like to express my thanks to John Overton, Used Car Sales Rep at Westgate CJDR in Raleigh, NC. He is courteous, truthful and focused on the customer....John even served as my chauffeur as I transitioned from my old vehicle to new one. Thank you, John.

Great Experience

Aneta has made this a wonderful experience for me. She is the reason I came back. I had the option of getting a White C300 from another local dealership, but did not get the same feel as I did with Aneta. I wish more salesmen would be so inviting. She explained everything option to me in detail. I drove 100 miles to come back to Westgate. Thank you again Aneta.

GREAT SERVICE!

I was very satisfied with entire vehicle purchase process. This was my 2nd vehicle purchase from salesman, Greg Jacobs. He was patient, courteous, and knowledgeable. I will recommend all my friends and family to purchase their vehicles with Greg. Excellent Service!

Good used car experience

Good experience with salesman Wee Parker and manager Medhi. Two days after purchase road noise was noticed. Took back to service department. Service determined a tire issue causing noise. They replaced tires at no cost. Extremely happy with sales and service staff.

Great Experience

Great place to do business with, good and knowledgeable customer service. Josh took care of us and i would recommend him to anyone that is looking for a new vehicle!

Great Customer Service

I recently went to Westgate to purchase a used car. John Duffy helped me and he was very personable. He was super knowledgeable about the jeeps and knew the different aspects of every jeep model--very impressive! Unfortunately, I was unable to buy due to my credit score but I will be buying from John in the near future. He has a great personality!

great experience

Gregg and the rest of the Westgate Dodge team worked a great deal on my trade in. I would definitely recommend Westgate Dodge to others.

Good Buying Experience!

I was happy with the attention given to what I wanted. The salesman and manager worked together to make sure that I was financed with payments that fit my budget.

Jeff is the BEST

Jeff Shetler helped me find the PERFECT car for my birthday! He worked very hard to find the exact car that was right for me and he made the whole process easy and comfortable!! He's the BEST!!

Great experience and quick process

Enjoyed the experience. Very good customer service. Aneta was a great help.

Aneta Chavdarova

Aneta made fora very enjoyable vehicle buying experience. If I have any friends or family in the market for a new vehicle I would be happy to recommend her and your dealership.

First Time Buyer- Happy with Purchase

Overall a good experience buying my first car. As others have said, Aneta was great. She treated me like family in choosing the right car and making sure I drove off satisfied.

Friendly people.

Great experience. Aneta is so friendly and helpful!

Dodge Challenger Quest

I had a very good experience overall. My sales rep, Greg, was excellent to work with, and was very accommodating. There was a little hiccup with the advertised price of the vehicle I was looking at and the "fine print", but we got through it. The entire staff was very helpful.

Great Choice

All the perils of car shopping were erased at this dealership. My wife and I lucked out by having Alice Smith as our salesperson and her recommendation of the 2014 Cherokee was a excellent fit for us. Pricing was more than fair, service (oil change) excellent, overall a very pleasant experience. The 2014 Cherokee with the v6 has been great, no problems, goes like he--, rides great and feels good on the road would highly recommend Alice. Westgate dealership and the Jeep Cherokee.

beware of preowned cars

looking foe used car and the one we test drove vibrated and had smoke coming from the hood before we got back to the dealership

Aneta is a great sales person. Everyone was great!

Aneta is a great sales person. Everyone was great! My kids were entertained with drinks and popcorn. We will definetly recommend them to our friends.

2014 dodge charger

Hey, back again i purchased a 2014 jeep patriot about a month ago and unfortunately I got into a collision causing a total loss. After contacting Jeffrey Lyon again he and Mr. Tom Graves were able to put me into a brand new 2014 Dodge charger only a week later. Once again the buying experience was very smooth with great professionalism from him. I thoroughly enjoyed my experience and will definetely be buying from Jeff in the future again!

2014 jeep patriot

I purchased my 2014 jeep patriot from Jeffrey Lyon in September. The buying experience was very smooth. i loved the professionalism i received from him. I could tell that he was just as ambitious in getting me in the 2014 Jeep patriot as i was trying to purchase it, with the circumstances that i wanted it in.

Best Experience at a Dealership ever.

This is the best experience that I have had a dealership. University Ford left a very sour taste in my mouth but I am very glad that I came back and did business here. Aneta was the most helpful salesperson I have ever had in my car buying experience.

GREAT EXPERIENCE!

My husband and I had been looking for a particular car for months. We had contacted other dealers on inventory that they had but they were unwilling to work with us on what our needs were. We found our Dodge R/T Charger with all the bells and whistles that we wanted on WestGate's website and called in to schedule a test drive. We were greeted by Richard Grizzard along with the other friendly folks at the dealership. Even though it was a dreary, rainy evening not ideal to test drive a car, our experience there was oustanding. Everyone was so helpful and Richard did an awesome job getting us in the car we had been wanting for so long with terms we needed. We had a great experience and would recommend that anyone looking for a great deal and a friendly atmosphere, go to Westgate (and ask for Richard)!

Best In The Area

Sorry for the delay....first evaluation did not post...Met with Jeff Lyons over the 4th of July holiday to just look at vehicles. Once there, I became convinced a purchase was in the near future. Hard to believe but Jeff spent at least a half of the day with just me, even during a holiday sales promotion that had the dealership very busy. Needless to say, he wanted me perfectly happy with the experience. I had a couple of odd request for my vehicle and it turned out one was not available on site. Without even asking, Jeff and his manager took it upon theirselves to locate what I wanted out of town. With no formal agreement, they even went and got the vehicle for me. The rest is history. I have never received such great service as I did at Westgate Jeep. It was obvious Jeff and others made it their goal to make me a happy customer, regardless of their effort. I have nothing but the very best to say about my experience.

Good Experience!

I just purchased a new Grand Cherokee from Bill Smith at Westgate in Raleigh. Bill was very helpful without being the least bit overbearing. He provided just the right amount of support and was very patient with me during the process. I felt no pressure to make up my mind quicker than was comfortable. This was definitely the best car buying experience I have ever encountered.

Great Customer Service

My wife and I had a great experience with purchasing Two vehicles from Richard Grizzard at Westgate Auto. The service was so outstanding that we visited the dealership two times in one weekend and received Great customer service both times. Very friendly Staff and Every employee greeted/acknowledged our presence even after knowing we were already booked with a particular salesman. We were even given complimentary snacks while waiting for processing of information. Both vehicles were detailed with perfection with gas.

Painless Transaction!

Aneta Chavdarova won me over with her "no-nonsense" approach. Not your typical high-pressure sales tactics but rather took the time to get to know me and understand my needs as a customer. The management was also more than fair in working a trade-in deal for my used vehicle and pricing on a new vehicle. Would recommend to anyone looking for a new Jeep!

Great Exprience!

Alice Smith and the Westgate team were aboslutely wonderful! They were very patient and worked with us until we were comfortable with the price and monthly payments on the Jeep Grand Cherokee we really wanted. Garrett in the finance office was great too! We highly recommend this dealership if you are looking to purchase a vehicle...make sure you ask for Alice as soon as you walk through the door. A big thank you to Alice and the Westgate team!

Excellent dealership experience

Danny Markadakis and the team at Westgate Chrysler in Raleigh handled my used car purchase perfectly. I appreciated getting to test drive on my own. Danny listened to me explain what features were important to me, which makes/models interested me, and he answered any questions I had along the way immediately. I didn't feel pressured, I had done my research, and everything went smoothly for the whole process. The financing was great for what I was looking for, and nobody there grew impatient as I checked on things and decided what I wanted to buy. This was the first time I bought a car for myself, and I was apprehensive about going to a dealership. I thought I would prefer something like the Carmax approach where the price is set and I don't have to haggle with anyone. Westgate was exactly what I was looking for (though I didn't realize it at first) because they take a similar pricing approach but combine it with excellent knowledge and service. I'm so happy with my 2013 Hyundai Sonata, and I'm so glad I found Westgate Chrysler. I would recommend them to anyone.

Best service I have ever recieved.

Just purchased a used vehicle from this dealership. Westgate dodge, Chrysler, jeep in Raleigh Nc. I give 5 stars. This was the best service I have ever received from a dealership. I found my suv online through their website, spoke on phone and through email with a internet sales guy. John Overtun. He was very helpful and friendly. He and all others working there were so friendly. The facility was also very clean. Best car buying experience ever. I've already recommended to others and will return when I need to find another vehicle.

Purchase a New Car. Received excellent service !

I was in search for a new car. The car I wanted was not available at this location. However, due to Salesman Jeff Lyons prompt efficiency, I drove off the lot in my new car within four days (he located and had my car delivered from another state! ) Wow, this really made my day. I am well pleased with the service received from Jeff Lyons at Westgate Chrysler Jeep Dealership of Raleigh Our hats are off to JEFF LYONS!

Bill Smith is a diamond in a rough car salesman

I was shopping for a pre-owned certified truck and found it on Westgate's website. I knew what I wanted and didn't need someone to tell me. Bill Smith approached me on the lot, I let him know I wanted to see a specific truck. He gathered things and proceeded to the truck on the lot. He let me guide the process probably going against standard protocol of a car salesman. I took specific notes (yes, I brought a notebook and camera) and inspected the truck thoroughly myself. After taking the truck for a test drive Bill didn't do the traditional, let's go sit at a desk and talk about things (an obvious and telegraphed attempt at closing a "deal), instead we spoke in a very transparent fashion while still standing at the truck. We then looked at a few other trucks on the lot. I let Bill know my exact budget and he respected it and did not try and lure me with a fancy new truck that would stretch my limits financially as well as my lifestyle. A sincere handshake and genuine discussion seems to be a lost art in the car sales industry of quantitative data and repetitive procedures. It's refreshing to know that there are dealerships out there that allow their car salesmen to deviate away from the stereotypical car sales approach.

Great Service

Alice Smith met me the first time I drove into the lot. Her friendly and helpful demeanor was immediately engaging. When I finally decided to go back and consider a purchase, I immediately asked for her. Although we spent some time looking at Jeeps out of my price range, she ultimately found one that fit my needs, and I drove off the lot later that day in a 2014 Wrangler! Garrett in the finance office was also extremely friendly and professional. I highly recommend Westgate!

Fantastic experience overall

Everyone we interacted with was so nice. Aneta was amazing to work with and we would love to buy from her again. The facilities are clean and well-organized. Our questions were answered quickly and thoroughly. The price was fair and the selection was solid. We were very impressed with Westgate and would definitely buy from this dealer again.

unless you like headaches stay away

the worst car buying experience ever ,I go there to look at a truck and trade mine in tell them that I lost the title they say no problem .for one they wont come down on price of truck an 06 Tacoma as I test drove it I tell the sales guy it shakes and vibrates this needs to be checked out ,was told I will have the mechs look at it again ,ok fine oh by the way it needs a new power steering pump we will fix it I say ok .well as were dealing he says sorry wasn't the steering pump its the water pump we will fix it ,they could have done better on my trade in and worked with the price better .so next day I come back and was told sorry it wasn't water pump it was the power steering pump and we fixed it this sales guy didn't know what the heck needed to be fixed ,so I drive off in my new truck three days later I feel the vibration getting worse I look under truck the drive shaft is about to fall off from its bracket now if it was looked at again like I'd asked they would see this in a second so I call and they get it towed I go back the next day they say its fixed seeya I get down the road and my sister whos following me calls and says hey im behind you theres a big dent in your tailgate ,so I call dealer they say how do we know you didn't do it really!!! so after there investigation the tow truck driver said it was there fault and fixed it never heard from dealer again just a absolute nightmare. oh and remember they said don't worry about not having the title guess what I get a call a week later saying I needed to turn in paperwork about my title or I don't get my registration wait didn't I pay administration fees when I bought the truck now I've got to do the leg work .and when I called the salesman one day to ask a question this guy blows me off and says sorry cant talk to ya im closing a deal so basically im done with you we got your money these guys were all buddy buddy and smiles rite after those papers were signed it was screw you seeya .but hey its not all bad he did call to try and smooth the nightmare over and to say they wanted my business again in the future your kidding rite id rather get my teeth pulled this place was a joke stay away .my sales guy is not listed on here his name was Richard ,and ken moaven was another I was told to call that never returned my call once .

Richard Grizzard at Westgate

Talked to Richard Grizzard on line and had a appointment before noon. Got there at 11:30 and seen Richard right of way. The truck I was interested in was put right in front! Richard was a pleasure to deal with, no high pressure and answered all my questions. Well by 1:30 me and the wife where driving home in our NEW Jeep Patriot!!! Richard Grizzard is on point, just go see him!!! You won't be disappointed!!! Richard UR the man!!!

Service so good, we bought 2 cars

From the moment we emailed the dealership to the time we drove off the lot with our new cars, the service was nothing short of stellar. Jeff Shetler went above and beyond to find the exact vehicles we wanted at the price we were looking for. Most dealerships move you through like cattle and use poorly executed, cheesy sales tactics... Not at Westgate. I highly recommend this dealership. Thanks again!

wonderful exerience

it is good to meet ALICE SMITH and buy car from her

Aneta Chavdarova

Aneta was amazing today, she is very knowledagle and helped me make a great descision! I was looking at two different jeeps and she made the decision much easier without making me feel hassled. I would recomend anyone coming here if they are in the market for a new or used car or truck. A freindly staff with a great inventory!

Relaxed is how I felt. Happy is how I left.

Being very anxious about the car buying experience, I was quite relieved at the no-pressure approach I got from the sales folks at Westgate. Through a few visits, I worked with several people based on availability, but ended up with Alice Smith when it came down to talking through the final details about my Sonata. Very friendly with a warm and genuine spirit about her that eases my anxiousness about the process. I'd recommend her and Westgate any day of the week.

Wonderful experience

I went in this morning to look at Jeep Patriots and Jeep Cherokees. Bill Smith was incredibly helpful with assisting us to find the car I wanted and for the best price. He was a joy to meet and was super friendly and patient with us through the whole experience of looking at cars and test driving them. He was able to answer our questions and he went above and beyond to assist me in cleaning out my Kia Soul that I traded in and making sure I was satisfied with the car buying experience and the test driving. Everyone I met with was talkative, friendly, helpful, and genuinely caring. Thank you for the wonderful sale's crew and finance department for helping me get my new Jeep Grand Cherokee! -Madison O.

Best car buying experience yet!!!

This was by far the easiest buying process I have ever been a part of. From completing the application online to getting the car that I wanted at an Excellent PRICE.. customer service was impeccable!!!! Finance manager to the service department I was taken care of!

Great place!

The environment way very friendly!!! Sales person Richard Grissard was very helpful and had shown me exactly what I needed to see!!!. I would definitely recommend the dealership to all who talk to me!!! A+++

Very satisfied customer

We were very impressed with Westgate from the time we walked in! We had an appointment with John Overton. We were quite a bit early and he was in the process of selling another car. He still managed to find the time to meet with us and show us the SUV. We waited and searched other places for a family 8 passenger used car. John O. Called me to let me know about a newer car they had on the lot. We went back and ended up finding the perfect mini van for our family! He took the time and patience with us.. The overall buying process was great... Thank you John O and Westgate Cjdr! We highly recommend!

Danny Markadakis -Westgate

Recently Bought a car from West-gate from Danny Markadakis. Pleasant buying experience, Danny is an extremely knowledgeable and personable sales rep. I'm very happy with the financing options provided, walked out with a huge smile on my face. My new 2014 dodge avenger is a fantastic fit, will do business with him again.

Excellent customer service

I would like to say that I purchased a used vehicle from salesperson Greg Jacobs. He was very friendly, and he assisted in helping me to choose a car within my budget. He is an excellent salesman and I will be recommending his to my family and friends!

Great Service

I recently purchased a vehicle from Westgate and the whole process went so much better than all other car buying experiences I've had. I did do a little research before entering the parking lot on what car I was interested in but I think the process would have been just as good had I not. The customer service was impecable. My ability to greet someone right when I got there and to be able to test drive immediately was great. My needs were considered with every aspect!

Great Place

I recently bought a new Jeep Cherokee from Westgate and couldn't be any happier. The customer service was amazing. They have a very nice staff and were not pushy at all. Josh was able to answer all of my questions and help me out with anything I needed. If you are looking for a new vehicle I would recommend Westgate!

Thank you, West Parker and Lee Dance.

We had the good fortune of meeting Wes and Lee. West attentively listened to our needs and delivered. Lee was able to exceed our financing expectations. We highly recomend Westgate CJDR for you next vehicle buying experience.

I was told to not go there but went because of convenience o

Went in for an oil change and tire rotation on my 2010 Jeep Commander.Came out with my oil 1 quart low,low wiper fluid,dirty air filter and wrong lug nut on my front wheel passenger side.Not sure if anything was done so I called Scott Hayes the next morning left a message because they have a very poor message/call back process.I never heard back so I contacted the service manager a 770 number which he never called me back so I emailed Michael Bardaxis then a guy named Bobby Stewart sent this email-mr c(xxxxxxxx)I am bob stewart service manager at westgate I have tried to call several time always busy feel free to stop by or call me to get a better understanding and see what we can do to help you bobs I am not sure what is going on but I will not be using this dealership again.Scott C.

Honest and excellent service!

We really enjoyed working with our sales rep. Richard Grizzard!!! He was wonderful! Very honest, upfront and went above and beyond with helping us find the right purchase for us. Also, we bought a used car and it was in excellent shape...the service guys were really on it as well. We highly recommend this dealer and ask for Richard. Tell him Birds and Arrows sent you :)

Bill Smith is a pleasure to work with.....

Bill Smith at Westgate Chrysler Dodge was very friendly and patient when we bought our 2014 used Toyota tundra truck. He always had a smile on his face and was eager to answer all of our questions and most importantly work out a great deal. We had a great experience and would recommend him to anyone looking for a new or used car.

CHUCK M

WORKED WITH PAUL BOYD ON THE PURCHASE OF A CAR. PAUL WAS A PLEASURE TO WORK WITH. VERY LOW KEY WITH NO HIGH PRESSURE SALES TACTICS. SINCE I WAS INTERESTED IN A USED CAR THAT WAS NOT ONE OF THEIR BRANDS HE TOOK THE TIME TO FAMILIARIZE HIMSELF WITH THE CAR BEFORE I ARRIVED FOR MY APPT. I WOULD HIGHLY RECOMMEND WORKING WITH PAUL I THINK THAT YOU WILL FIND IT A VERY PLEASANT EXPERIENCE

GREAT DEAL

I will recommend all my friends and family to purchase from at Westgate. Gregg Jacobs was excellence listed to our needs and wants the right car at the right price.

Very Pleased Customer

I saw a 2013 Dodge Durango online that I liked and decided to drive a little over an hour to visit Westgate CJDR. My salesperson, Richard Grizzard, was kind, polite and not pushy at all. He took me out for a test drive and explained the vehicle in much detail. All my questions were answered up front even from the finance department before deciding on the purchase. Richard even contacted me a few days later to see if I was enjoying the vehicle. I would recommend Richard Grizzard to others for the purchase of their vehicle. I do not regret the hour+ drive at all and would do it again if I decide to purchase another vehicle.

Great, smooth experience

Wonderful experience buying a new car with this dealership. Came in around midday and was helped right away by Jeff. He was extremely helpful and knowledgeable about all the models offered by Jeep and what was available at the dealership. Jeff made my car purchasing experience very straightforward and even drove me back to Chapel Hill because I had forgotten something! Thanks Jeff and I know I will be seeing you soon because I have Westgate for life!

Happy First Truck Buyer

Was in the market for my first truck and already knew that I wanted to purchase a RAM truck. When I pulled into the lot and began looking around, I ran into Alice Smith. Very professional! Working with Alice was like reconnecting with an old friend. She made me feel very comfortable and confident in my decision making process. Anyone who has purchased their first truck knows the apprehension one feels when buying a truck. All of that went out the window dealing with Alice. Before I knew it, I was driving off of the lot with my first truck. It was a beautiful Black 2014 RAM 1500 5.7 hemi... A match made in heaven. The entire experience was totally professional, comfortable, and gave me a feeling like i was doing the right thing. Alice was very helpful and guided me through the entire process and genuinely seemed to care about making sure I was taken care of. Will definitely be back to purchase my wife's car and we will head straight to Alice!!!

seamless process

fantastic experience. Alice Smith was friendly and knowledgeable and she and the sales team got us exactly what we wanted at the price we wanted. I'd definitely recommend this dealership.

Durango

Richard Grizzard provided excellent service. Discussed all options with me and provided a deal i couldn't turn down, left the dealershiop in about an hour a happy customer in a brand new Durango. Richard & Wetsgate CJDR are perfect, very professionals and will meet your needs--highly recommend, couldn't be happier. If you're in the market for a new vehicle stop by Westgate and see Richard Grizzard first

Great Follow Up

Richard did a great job from start to finish. Most importantly, he followed up after I left the dealership which I believe is rare in this industry.

Pleasant, professional, and pleased!

Found the van our family needed at an incredible price. Sales team worked together to secure exactly what we wanted and moved quickly and fairly with our trade in.

1st new car purchase for my son

I recently assisted my son with his fist new car purchase. I do expect good customer service but have rarely found it at car dealerships. After failed attempts at Hendrick Dodge we found several vehicles that caught our attention via the internet at Westgate Dodge. We visited the dealership after business hours and found one we really liked. With hesitation I sent an e-mail to Westgate the next day and was instantly contacted by Richard Grizzard. Richard answered every question and cut straight to the chase when asked to about the vehicle and the out the door price. We went to the dealership with short notice just to look, touch, and drive the vehicle. Richard was personable, likable, and attentive with us during the process. If you are looking to buy I would highly recommend contacting Richard Grizzard to start the sales process. Rest of the story - Once we decided to purchase we began the process that I am always skeptical of and that is dealing with finances and the games played there. To my surprise everyone was true to their word and nothing changed. You will receive pressure about the extended warranty (all dealerships do this) but ultimately it was my decision to make. Once the paperwork was signed we inspected the vehicle and found two smalls areas that contained minor damage. The General Manager told me he would personally have the vehicle repaired and two days later he was true to his word. We are completely satisfied. I would give 5's across the board had it not been for the damage to the vehicle and the required trip to Westgate for the minor repairs. Buyers like me deserve good customer service. If you do not get it just walk away or wait for the General Manager to make things right.

GREAT DEALERSHIP!!!!!

We recently purchased a used Maxima from Westgate CJDR. The car was exceptionally priced, great miles and great condition. My sales rep Gregg Jacobs was very professional. He listened to our needs and overall made our buying experience memorable. I would recommend Westgate CJDR to everyone in the market to looking to buy.

Excellent Salesperson!

On July 26, 2014, I went to look at cars for my sister and niece who live in CT. I was looking for a car for a 17 yr. old. I was greeted by Ernest Green and he was pleasant and knowledgeable. He gave me information and showed me cars that would be safe for a teenager and first time driver. He spent over an hour with me and was very patient. He was willing to talk to my sister and explain the options as well as the available vehicles. Overall, my experience at Westgate and Ernest was excellent.

1st time vehicle purchase for my son

I recently assisted my son with his first vehicle purchase. After failed attempts at Hendrick Dodge we made a site visit to Westgate after business hours to view their vehicles. After finding his vehicle of choice I made contact with Richard Grizzard via the internet. He was prompt in answering all of my questions pertaining to the vehicle. On the day of the visit to the dealership I was skeptical about the interaction and expected the ole bait and switch tactic or unannounced fees. It never happened. Richard was true to his word and spent a lot of his time guiding my son through the purchase. I would highly recommend Richard if you are looking to purchase. Now the rest of the story - Once cleaned and ready for delivery very minor damage was observed on the trunk. Additional damage was found on the front fender. The General Manager told me he would personally take the vehicle for repair and guaranteed my satisfaction - Two days later he was true to his word and the vehicle was repaired with no body work or paint. applied. My son loves the vehicle so we are satisfied. Be ready for pressure about extended warranty it will come but Garret Edens was professional explaining the program. Westgate Dodge delivered on their word when I expected and was prepared for the opposite.

One Happy Customer!!

I found 2 used Jeep Grand Cherokees online at this dealership that I liked. So on Sunday afternoon my husband and I drove about an hour to this dealership to test drive both Jeeps. The salesman (Paul Boyd) was very helpful, knowledgeable and was very patient. I test drove both Jeeps and then my husband drove one. Paul was not pushy and a pleasure to work with, and I not once felt intimidated. I did purchase one of the Cherokees that we test drove, and I couldn't be happier. It was a very pleasant experience, and I would most definitely recommend Westgate to my friends and family. Job well done!!!!

Great dealership!!

I found my 2012 Jeep Grand Cherokee online. My husband and I drove from Graham to test drive this vehicle. The salesman Paul Boyd was very pleasant to work with. He was knowledgeable, helpful and very patient with us. I would most definitely do business with them again and would highly recommend their services. This was most definitely the best car buying experience I have ever had.

customer service survey

July 23, 2014 John Duffy gave my wife and me an exceptional experience even though we have not purchased to date. John was a gentleman in every respect and exampled customer focus, friendliness, professional, and understanding. He is an excellent sales person. Sincerely, CHARLES DAVID AND JUDY WATTS

Easy experience

Jeff responded to my Internet search right away, he had the car waiting for me and made the whole thing easy. I will definitely go back

Internet Sales??? Buyer Beware

If you are interested in purchasing a car from this dealership, don't bother----- they don't care if they get your business or not. I found the car I really wanted and asked for the lowest price including taxes and tags. I explained that I was 121 miles away. I told them that my husband and I would drive up and pay for it. I waited all day for them to return my email. The next day, just about 24 hours later, I receive the following reply, :" Hey _________, I'm afraid that Liberty was bought last night. Is there another vehicle you're interested? Thanks, _________ The first time I contacted him about the jeep, I got a response within the hour. Once they found out that I was good distance away, or I was not interested in a new car----- it didn't matter. Don't bother trying to deal with this crowd ------ they don't care if they get your business or not.

Stay away from this dealer

I bought a used vehicle from westgate dodge two months ago. It has been in their shop for one of the two months( yes that's right a WHOLE month). I WILL NEVER deal with these people again. They sell you a vehicle quick but good luck ever getting service. They do not return calls well. Going to the dealership is a major mistake I learned the hard way. I'm still having problems. They had it 3 weeks the first time and returned it to me with parts missing and more parts not fastened down I have never seen more incompetence in my life.

Here have a seat I'll be back with you.

I've bought 15 cars in the last 10.5 years. Never been treated like this. Called made an appointment, 6pm, got there at 6:03. Was shown the car I emailed/called about and was sent on a test drive. Came back 5 min later and sat down and waited on the sales person. He was talking to someone, another customer I guess. Sat there till closing. This whole time not one person from the dealership said a word to me. Another customer talked to me, she was ready to go home too. not one person from the dealership said a word. I drove 90 min to buy this car. Well it is still sitting there on the lot. I guess the sales person did not want to give me to another sales person that was not busy he wanted all the sales commision, got none.

Do go to westgate

Watch out for this dealer. Not only have they used unfair business acts with my personal information after the purchase but Will in service is very rude. He was taking personal calls while I stood waiting for help and right before I walked out he finally helped me. After my car was done he just said to me my car is done and handed me my keys. Not a here is what you owe, can you sign here, your car is parked in this area, or even a thank you. I got the dealerships survey a couple days later and gave him a lower rating from this experience and he decided he would call me from his cell phone to yell at me for not giving him a perfect rating. That is extremely bad customer service and I will not deal with a company that allows this to happen.

Amazing Staff and Selection

This was my first time buying a car so I was a little nervous. I had spent weeks researching the different types of cars I wanted and finally settled on the Chrysler Town and Country. After using various sites to see what the selection looked like in the surrounding area I had found one at a great price at Westgate. I had sent an internet inquiry and Paul got back to me setting up an appointment for the the weekend. When I got there the van I actually wanted to see was unavailable as the keys were currently checked out by another Sales person who was off. That was disappointing but after doing a walk around I realized the car wasn't what I was looking for. Paul was very accommodating and showed me a few others in the same price range. The one I settled on was fantastic with a great ride, and most of the features I wanted and even some I hadn't even factored in. While working numbers we had found out the price the GM had originally given him was incorrect and the vehicle was supposed to be hire but instead of backing out or saying no to working with me they honored the first price stated. This is huge for me because a previous dealership had actually done the exact same thing but instead of acknowledging their error and trying to work from their or work with that original number and get close to it they tried to jump back up to the correct price without any type of incentive for me to keep dealing with them. After working with Paul they turned me over to Lee, he came off a little spikey at first but he could have been dealing with an issue before meeting me because after a few minutes he was very pleasant to work with and even helped me further with financing so that I was able to take home a great car at a fantastic price. This dealership is really fantastic, I'll be bringing my other car in, in a bit for a potential trade in so it will be interesting to see how they are on that end. But if you're looking for a used car you should check out this dealership. Staff wise they're excellent. Just call ahead to make sure if you're coming for a specific car that the keys are actually available for you to test drive. And definitely do the 540 test drive path, one of the vans I was thinking about was very nice and smooth on a normal rode but after getting it onto the highway the car rode a little rough and you could def tell something was off either an alignment issue or the wheels needed to be balanced. Other then that great, great, GREAT dealership to work with. Thank you for making my first car purchase an incredibly smooth and non-traumatic adventure.

Great Dealership

I looked at their used car inventory online so I had an idea of what I wanted to look at before I went in. After going in a looking at the few vehicles I liked, they recommended other vehicles that would be in my price range. This is my first car buying experience and I thought it went very smoothly and they were very helpful in finding me a vehicle that fit my needs. Overall, I thought it was a great experience.

Wonderful Experience!

An absolutely wonderful experience for buying a new car! We had done our homework on the Jeep we wanted so didn't need any sales push. And we didn't get any! As with the other reviews, I would HIGHLY recommend that you work with Danny Markadakis. He is the best! He was honest, straight-forward, and was tuned into what we wanted as our buying experience --- no sales push; give us the bottom line numbers on the new car and the trade-in. He did both! Danny asked us what we wanted to accomplish and he met those expectations. He is the most respectful car salesperson I have ever met. Go Danny! Thanks also to Garret in the business office! Didn't know signing all those papers could be such a delightful experience. Westgate is THE place to go! Thanks guys!

THE WORST VEHICLE SERVICE AVAILABLE!GO ELSEWHERE!!

I noticed the vehicle I purchased was leaking oil a day after I bought it.(I'm sure the engine was pressure washed)I take it back to get repaired and the supervisor tells me it's the valve cover gasket, witch I already know because I work on cars.I leave my vehicle there to get a VALVE COVER GASKET and it TAKES 2 DAYS!!!!!!!!!!! I call to see if my car is ready.The supervisor says not yet .I tell him "If my car isn't ready today I need a loaner car.He calls me back in 30 minutes and says is ready.I go and pick up my car,drive it home and I smell oil burning.MY CAR IS STILL LEAKING OIL!!!The next day when I Get in my truck it's oil all on my floor mats from the mechanic.Take in from me PLEASE PURCHASE YOUR VEHICE ELSEWHERE so you don't have to go through what I had to go through.PLEASE!!!!

I cannot remember having a more inspiring experience with...

I cannot remember having a more inspiring experience with my car being serviced than that with Will Cooper last month. The specific details are not important--it centered upon an agreed upon delivery time being delayed interminably with false promises: that is until Will took up my cause personally by delivering me to the body shop where he actually helped do the repairs, returning to me a large part of my payment, and then insisting on my bringing my car in at a later time for a detailed cleaning as yet another apology for my initial frustration.His deep concern, professionalism, brilliant problem solving, and touching kindnesses would be extraordinary in any occupation. I am in his debt for such empathy for his customers. I can only repay him by spreading the word and being a loyal customer to Westgate because of their being smart enough and lucky enough to keep him.

Best Customer service I ever had at a car dealersh

I was mistreated by SEVERAL big name dealerships in the area and because I was even made to CRY once I was VERY apprehensive to go to any more dealerships. I was made to feel like a non-human since I wanted a used vehicle. I was told to try Westgate. I do not do reviews but I will find every last review site and post this! Loretta heard my plight and made sure she and Brian treated me like royalty! I not only got a great car but they went above and beyond for me. I even had problem with my car insurance and Brian jumped into action calling someone he knew that could help. AMAZING! Thank you for renewing my faith where other car dealerships failed.

For several years I have attempted to trade in my old...

For several years I have attempted to trade in my old faithful...only to be met over and over again with horrible customer service and worse...stalkers! None of them caring for my needs until I was told to go to Westgate. I put it off for awhile assuming I would run out crying like I had experienced with another dealership. THANK YOU Loretta and Brian for renewing my faith...treating me fantastically AND getting me into my car!If you are reading this review...trust me...ONLY go to Westgate...and ask for Loretta and Brian!!!

westgate review

The dealership provided a great atmosphere for buying a new car and affordable prices.

Outstanding follow-up!

I contacted the dealer after hours and followed with a call. Kelsey was extremely helpful and I later received calls from their marketing division and an additional informative call from Kelsey. I am an out-of-area buyer but would buy with confidence.

Can not keep their work.

I called told them I was interested in the truck. I told them I would buy it as long as the wheels weren't falling off because of the 3 hour drive. As I was getting ready to leave I called and they said they sold it to another dealer. Who does that.

Fantastic Experience!

I made a call to Westgate Jeep looking to see if I could trade 2007 Jeep for 2014. The first call was handled splendidly, then turned over to a sales manager who called me back and was superb. The deal was finished three days later by a terrific salesman, and I walked (well, drove) out of there with both the nicest vehicle I have ever owned, as well as the best customer service I have ever experienced in buying my fifth Jeep. Thanks to Kelsey, Mark, and Bryan respectively in terrific teamwork. I wholeheartedly recommend these folks if you are looking to buy a Jeep, and I would welcome any calls or emails to discuss further (I bought my cashmere Jeep Grand Cherokee Limited February 03, 2014).

We had a great experience purchasing our new Jeep...

We had a great experience purchasing our new Jeep Cherokee Limited. Bryan did an excellent job not only in getting us the exact vehicle we wanted but also in explaining all the many features in the car. We were very satisfied with the service and would recommend this dealership to others. Thanks Bryan for a job very well done.

Great Job!