Westcott Automotive

Best Sales Sevice Ever

Westcott went way above and beyond to accommodate both my wish list and my budget. This is the 3rd vehicle we have purchased from David Westcott Buick and I can guarantee it will not be the last. We will be in the market for a new full size pickup soon and Westcott Buick/GMC will be our first stop. Huge shout our to Gary Poteat and Dawn Perkins for the best sales service of our lives.

Quality Service

The service manager was knowledgeable, helpful and suggestive. The courtesy driver was thoughtful, kind and accommodating. The checkout was thorough, complete and friendly,

Great Dealership!!!

Always a great experience!!! They are always very helpful and friendly!!They go out of their way to take care of people!!

They got my leak fixed and now it is doing great!

Had a leak at the radiator and the service department located the cause and replaced a defective fitting on the radiator and now it does not leak. Work was done quickly and I was notified when completed, very professional they way they do business and they treat you like they appreciate your business. I have two vehicles that were purchased there and the only thing I don't take them back for is gas...everything else from tires to windshield wipers and batteries comes from Westcott, I have no reason to go anywhere else and when I am ready for another vehicle that is where I will buy it, when folks treat you fair then there is no need to go anywhere else. That's just my two cents!

Customer service excellence

Tina and the entire service department are true examples of customer service excellence. From the purchase of my new car and continued servicing this dealership makes me feel like I`m the most important customer you have. Thank you so much, Carol Lineberry

Great service, very satisfied

I am pleased with my whole experience with Westcott Buick so far!!!

Great Buying Experience!

I had been looking for certain options on a 2014 Acadia and Robby Shelton was able to find just what I wanted. The entire buying experience was made so easy by our salesman Robby and Jeff in finance and they both explained everything to us making it easy to understand! I have already recommended David Westcott Buick/ GMC to family and friends!!

Best of the best

I purchased my 2013 Encore last September. Tabitha was the sales person. She was amazing. I have brought my new vehicle in for routine servicing. Rose is wonderful as is the entire service department. Best dealership in Alamance

Amazing Customer Service

I purchased a 2013 Buick Encore last September. I have had my car serviced twice. From the day of purchase everyone at the dealership has been wonderful. The customer service has been excellent! Best regards; Carol Lineberry

New Car Purchase

I was very pleased and Desiree was very happy with her customer service and how she treated me like a friend, not just a customer! She was wonderful, the sales manager and financial manager were also very nice and great to work with, they were very personable and made my husband and I feel like we have known them all on a personal level! Thanks so much!

Great customer service

Tina was very quick to help me with a situation that could have been a real issue. She jumped right on it and in a snap all was taken care of. Everyone at the dealership that I came in contact with was very nice and pleasant. The customer service is A-1.

Excellent service

The work was done on schedule and cost a little less than estimated. Contact person kept me in the loop of problems that needed repaired. My vehicle seems ready to go another 90,000 miles.

Great experience and very friendly staff.

The sales staff were very friendly and very helpful. They answered all our questions and concerns promptly. Everyone made us feel welcome. Our sales rep was very courteous and patient even though she had to stay past closing to finalize the sale. We never felt rushed or pushed. I would recommend Westcott to anyone.

Body Shop Bumper Repair

The body shop did a great job repairing my bumper however they need to do a better job with confirming all work complete before notifying pick-up. I had to come back the next day to pick up my vehicle not to mention I was late for work. Overall great job matching the paint on my car.

Excellent Customer Service

I had interest in a vehicle they had for sale. I was also going to trade-in my vehicle. They were prompt to respond to my request, very fair on the trade-in value of my car and were exceptionally professional. I would recommend working with this dealership to buy a new or used car.

WONDERFUL PEOPLE WITH EXCELLENT CUSTOMER SERVICE

JR and Desiree were excellent deal with. JR is probably one of the most honest and forthcoming automotive person I have ever dealt with. Desiree was very knowledgable about her products and was extremely helpful and friendly. Both are excellent. Jeff Law the F&I man was extremely courteous and made the financial end of this transaction painless!!!

Great service.

Wescott did an excellent job on my vehicle. However, it would be nice if the service department offered a complimentary cleanup after a repair job.

Five Star Hotel

The service department is run like a five star hotel. I purchased a comprehensive warranty so I wish I could find more reasons to see Larry. He exceeds my expectations every time.

Great Service and very clean

Nice and friendly ready to serve and love Gary.... such a nice man. I got there early and he was there did not know you guys were opening late due to weather and he took care of me and took me to work. He was a life saver.

Friendly and honest

Very nice and friendly staff. Did not encourage work that was not necessary. Did not take any longer than estimated to complete

love westcort dealership

Best experience I have ever had buying a car. Loved my sales lady Michelle. Everyone is so nice and willing to help in any way they can. Love westcott staff

great service

Tabitha was great and worked very hard to find me the truck I wanted in the range I could afford. She wasn't pushy and kept me informed of what was happening along the way. I am looking forward to working with their service department in learning about my new truck.

Great service, no pressure, clean facility

Our sales rep was extremely helpful as was the sales manager and the financial rep. This is the 5th vehicle we have bought from David Westcott in the past 17 yrs. and we have always been very pleased with sales and service we received.

outstanding service

Deserve, Jeff and Jt went above and beyond to help me get into a car. Was not expecting to get a brand new 2014 ...but i love it and im thankful for all of ther help !!

Fair and responsive

Very easy buying experience. We felt as though we received a fair deal on our trade as well as the new vehicle. Dealership was responsive and forthcoming during the sales process.

#1 in Purchasing,#1 in Service,#1 in Customer Care

My experience with Dave Westcott Buick has been a pleasure in every way. From Buying to Servicing, they are number One in my book. Employees are always kind, courteous, friendly and eager to help me. I have always driven a General Motors vehicle but have never had the high quality of service given to me by Dave Westcott Buick. My next car will be purchased and serviced by them because they have my complete trust and loyalty. They go above and beyond the call of duty for their customers.

Great dealership

Great service. We made the right choice with David Westcott and our Enclave. Staff was great. The buying process was very easy.

Retirement Chariot

Was introduced to sales manager Gary by a friend, and we enjoyed dealing with him. He handed us off to Desiree who was delightful. My wife and I both enjoyed dealing with her too.

Sales person after the sale

Desiree was great as usual. We came from Winston-Salem and my granddaughter was cheering at a Burlington school. My car was not quite finished with the service when the games ended and she went and picked up my wife a two granddaughters. Very nice and helpful of her do.

A Small Bump in the Road

The car had to be returned so that some issues could be fixed. The tire inflation monitoring system had to be reset and the reminder for the next oil change had the wrong mileage entered.

Great body shop, excellent attention to detail

Don in the body shop did an excellent job to ensure that everything was taken care of with the body work on my Sierra. All business was handled in a professional manner and they were understandable and worked with my schedule to give me the best service possible.

Courteous service done quickly and correctly

As always, the Westcott Buick service department serviced my car quickly and the work was done right. I was nice to get the 5th service free - a pleasant surprise especially at this time of year. The staff was courteous as usual, including the fellow who dropped me off at home.

Awesome service, Very professional staff!

Awesome as always!! Staff is very personable and professional. Service is always great and appointments are kept on time. Always inform and update if any other repairs are needed. They never pressure or push their customers in anyway.

Great service as always!

Just as always I enjoyed the service visit and the great discount for the oil change was much appreciated! I always recommend Westcott's Service Department to my friends. I don't think any other Dealership comes close to the service you provide.

Pleasant employees

Everyone is quite friendly and pleasurable to deal with.

Great Service

Staff was open and friendly. Very patient in answering my questions. Was very mindful of my time and went out of their way to ensure their service to my vehicle was efficient and accurate. Very satisfying experience.

Truck of my dreams

I was shopping for a new truck looking at the 2013 GMC Sierra's because of the rebates on the 2013's. I couldn't find one that i wanted because they had sold most of the 2013's already. The people there were very attentive to my wants and didn't try to put me in a vehicle that i didn't want. They told me about a trade-in that they had just gotten in and brought it out. They did not pressure me they simply ran the numbers and gave me a great deal on the truck of my dreams. Couldn't be happier with my new vehicle. I recommend anyone to go here and see the service that they offer. I am very happy with all aspects of the deal. They made the process painless and easy and backed up what they said.

Great Experience

Great experience from the email inquiry to driving off the lot with my family's new Acadia. I would highly recommend this dealership and Tabitha...she was great to work with during the process.

Top Notch

Excellent experience. Tabitha was exceptionally helpful and knowledgeable throughout our car buying experience. She and JR were both straight forward and honest. Not your stereotypical car salesman by any means. We will gladly work with them in the future.

Great service as always.

Got the oil changed and there was a zipper sound in the steering that was corrected per a service bulletin. Everyone was very helpful and friendly, made the experience enjoyable, I appreciate the help getting noise repaired.

Great Experience

I was looking for a 2011 Dodge Charger in charcoal gray, with less than 30,000 miles. Found a few, called the dealerships and Westcott's friendly people caught my attention. They had exactly the vehicle I was looking for at the price I needed. Fast, Friendly service. If you need a great deal and a great vehicle ask for Tabatha, she took very good care of me!!!