Westcoast Auto Sales

4.9
Overall Rating

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0 Quality Of Work: 4.9 Friendliness: 5.0 Pricing: 4.8 Overall Experience: 4.9


By clicking the button, you agree to our submitted.

Pleasant and gratifying

5
Gizzy on 12/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My.experience at West Coast Auto was excellent. Vanessa helped me find the right car and got me a great deal. I would highly reccomend her and West Coast Auto if you are looking for a used car and don't want to waste your time. Vanessa knew exactly what I was looking for I was very specific on the max price and she went above and beyond to help me find the perfect car. I drove off the lot with my pearl white 2014 Nissan Altima and have had so many compliments. Thank you Vanessa I am so thankful for you selling me my car it was by far the easiest buying experience !


Very professional great

5
First lady1 on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service is good I will send people there Vanessa and the team is very nice and trustworthy and she has our business for years to come


Amazing

5
Chris on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a grat experience I wouldn't trade it for the world. This dealership fought to give me a new car. I have bought 2 cars from Ceaser and after the first one started giving me problems they worked harder than I have ever seen to get me in something better. The service department is also out of this world. Mario cares more about the customer than he does his bottom line dollar. Me and my family love the staff at west coast. Thanks a lot guys you make buying a car a breeze!!!


2013 Jeep Grand Cherokee Overland - Beauty!!!!!!

5
bounce on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This experience gets a 5-star rating from me. My highly experienced salesperson, Vanessa, secured the car I was looking for, which made the experience very easy. I can't stop smiling:) I will definitely refer my friends to Vanessa for their car buying needs. She had my car serviced, cleaned and ready to go home with me. She was professional and it was a no hassle deal. I will return in 2 years to upgrade at this dealership for sure. Vanessa, thank you so much for your assistance and it was a pleasure to work with you. You are awesome!!!!!


Quality cars with fair prices

4.8
F250ED on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Legit dealership. No lemons or salvage titles. Carfax report on hand. Friendly staff and the establishment has been around for sometime. I would recommend. Rami provided thorough knowledge of various vehicles we looked at. Clearly he enjoys his job and does his research to gain knowledge in familiarizing himself with the specifications. Thanks for the great car buying experience


2009 Ford Rscape

4.8
Suzannie on 11/29/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a very good experience at Westcoast Auto. From the initial phone call that I made to the dealership to leaving the dealership three days later with my beautiful Ford is scape I was very happy. I was looking for a specific model, I had questions and concerns that were answered with intelligence and respect. (I am a female and I had gone to a dealership previously who tried to sell me a four-cylinder Ford is scape telling me it was really a six cylinder.) They were upfront and honest. And I couldn't believe the rate I got for financing. It was a full 6% lower than my own bank was going to give me! I am very happy and I would recommend this dealership to anyone.!


C350Benz

5
Jincamaro on 11/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fui con mi madre a westcoastauto en busca de auto cesar nos atendio y fue una de las mejores experiencias que hemos tenido sin dolor de cabeza ni precion ....regresare por otro carro sin duda a westcoast gracias Cesar Velasco


2013 BMW 550ix GT

5
Malcolm U on 11/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joel Rodriguez and West Coast helped me find the the car I was looking for and at the right price. Within a few days Of contacting them, I had flown out from Colorado and was on my way back home in my new (used) BMW. Thanks West Coast and thank you, Joel.


Awesome experience.

5
FJS1227 on 11/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying a car for Joel and Westcott was quick and easy experience. I defiantly recomend buying from west coast. Joel is a real down to earth person that cares about his customer andtakes pride in his merchandise he knew had an answer for every question I had and was 100% attentive to my needs.


Good Dealer

5
Wth012 on 11/28/2016

Overall Experience: 5.0

The dealer I contacted and the managers I met are really nice, and we talked about many useful information. I highly recommend this place. Good dealers!


Excellent experience

5
Denacrumpton on 11/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an awesome experience! Joseph and Tony were such a great help and made the process go as smooth as it possibly could have gone. I would definitely recommend this dealership, especially Tony and Joseph to anyone looking for a car! Thank you guys!


Loved the staff and cars; hated the window film $799 charge!

4.4
DrKathy on 11/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

I had an outstanding experience with my salesperson, Cesar Velasco. He made the shopping process simple and painless... and he was a pleasure to chat with. He was not pushy, had a lot of knowledge about the car, spent plenty of time answering my questions and was a delight. If I was just reviewing Cesar, my review would be 5 stars.Overall the dealership is very nice. The employees were all very helpful and polite. The selection of cars, the condition of the cars, and the work they did to prep the cars was excellent. I was actually very impressed by the cars and the staff. A+Even though I would recommend this dealership to family and friends who wanted a pre-owned car, there were two negatives that I must mention...The first is the window film deal. Apparently, every car gets window film applied and you must pay $799 for it whether you like it or not. So the price you see for a car on the website is not the actual price you will pay; it's that price PLUS $799 for window film. I'm sure the film is great, it looks nice... but I didn't want it and I sure as heck wouldn't have paid $799 for it, if given a choice.When I pushed back on this charge, I was told by the finance manager, "Oh, we're losing so much money on this car, basically this window film is the only profit we're making." So, my first comment to that is: C'mon, really? You really expect me to believe the only profit you're making is $799 on the car? If so, that's really more of your problem than mine; you bought the car at auction, you paid what you paid, it's your responsibility to price the car so that you make a profit. When I challenged the $799 price and offered to split the difference, I was told a firm no. Had the car not been exactly what I wanted and at a great price, I would have stopped the purchase right then.As I was sitting with the finance manager, I actually double checked my pricing research to make sure that, even with the mandatory $799 window film, I was getting a great deal. I was, so we went on.All of this made me think... why price the cars like this? It feels deceptive and silly. The price was still great with the window film, so why not just advertise that price and say, "Hey, because we're selling you a luxury car, we know you want to protect your investment, so we went ahead and tinted the windows at no extra charge." Then I would have felt like they cared about me, not like they were trying to trick me.If I went to buy a burger at McDonald's and the price listed was $4.99 and then when I got to the checkout window they said, "Oh, yeah, so it comes with sesame seeds on the bun and those are an extra $2," I would laugh and say no! This is kind of the same deal... you got me there because you advertised one price, then at the last minute you pull this window film price addition stunt. Really, really a turn off.The second negative is something I mentioned above: the finance manager telling me he's losing money on the car. Again, this felt silly and deceptive. At some point, he showed me his computer screen and said, "See, we're losing $2500 on this car and I don't feel like losing any more than that." Ok, so again, no my problem... but also, this made me feel like he thought I was dumb. If it was true, it would make me feel guilty and like a bad person for taking advantage of a small business. Maybe he thinks most people would be proud of this and think they were getting a great deal. Not me. I like to be honest in my business dealings and hopefully negotiate win-win deals. But as I suspect this is not true (because what business could/would operate this way), it was just insulting to my intelligence.In summary, if you're looking for a great pre-owned car in excellent condition, absolutely go to WCA and take a look at their cars. They had exactly what I wanted at an outstanding price. Just know that you have to pay an additional $799 for the window tinting. Do you pricing research with that fee in mind so you can make sure you're getting a good deal. I did and I am very pleased with my lovely new car.


Great Service, Great Car!

5
MrJohn on 11/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best car experience ever! This was the quickest transaction and the friendliest staff I have ever encounter. The vehicle was in great condition, and the sales rep did not pressure or pushed me into buying it like other sales rep do. Argenis and Chuck were both helpful and made this the easiest purchase ever.


Very Satisfied and Content

5
MikeGee1969 on 11/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the best car buying experience of my adult life and I've purchased multiple vehicles in the past. Cesar took excellent care of me and is very accommodating. The process was quick, easy and very convenient during the transaction making sure I was constantly comfortable and properly attended. If you're looking for a knowledgeable, professional, pleasant salesman Cesar is your guy. I high recommend him. I had several questions and concerns that were always answered promptly. I was never rushed or made to feel that I couldn't contact Cesar, at any time. Cesar, it was a pleasure meeting you and truly appreciate your honesty during my car buying experience.


Pleased, happy-I recommend WCA

5
Christopher on 11/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I gave a 5 star rating based on their professionalism. Vanessa worked over 3 weeks with me to select a car that fit my budget, lifestyle and met my requirements. I arrived to find my car detailed and waiting for a test drive. After the test drive I spent 90 minutes signing documents and drove my car home. I now own an incredibly clean 2010 Mercedes Benz C300. I have a bumper to bumper warranty for 5 years and I drove it to Tempe, Az last week logging almost 900 miles to test out my car. No problems, the drive was so comfortable.I couldn't be happier with the car, Vanessa or West Coast Auto. I was treated great from the first call to her follow up call after my trip. Thanks Vanessa...I love my new car!


Harry & Yolanda

5
Harry & Yolanda on 11/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience with Albert and Joel was a fantastic and positive experience we are happy with our purchase thank you sooo much. We will be back!


West coast auto

5
mramos190 on 11/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The people here were very friendly and helpful, they got me a great deal. I would recommend West coast auto if your looking for a good car at a fair price.


Best auto purchase

5
Sreatta88 on 11/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a terrific experience at West Coast Auto in Montclair. I worked with a great team there, Cesar, Joseph and Albert were very professional and made my experience great. I will definitely come back for my next car and I will recommend WCA to friends and co workers. A great experience!


Awesome!

5
Tad and Tess Still on 11/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I went here a few weeks ago to check out some of their cars. We had looked at the website and ran quite a few vehicles through the Kelly Blue Book values. All the cars we checked were at or below the Blue Book cost. We decided on a Mercedes Benz E-Class and it is beautiful. Joey was very helpful and the Argenis walked us through the paperwork and financing. If you are interested in finding a used luxury vehicle, this is definitely the place to go.


Luxury car buying at its best!!!

5
Big kip on 11/23/2016

Overall Experience: 5.0

I drove sixty miles to wca after checking their inventory online. The lot was filled with all types of nice vehicles. And Joseph (Jp) was cool as xxxx!!! Him and Albert really took care of me. I. Roughy my son back the next day and he bought a car as well!!! I'll be back in about three years! Definitely "two thumbs up"!


Quick and painless

5
Ahodgson94 on 11/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the beginning Joey helped us out with finding the perfect car. He is a man of his word to say the least! My boyfriend was flying in town in order to buy a car so Joey communicated with us in order to let us know if the car was still available by the time we were able to come see it. Ended up driving away in his dream car. Very willing to work with you to get you a great car for the price you want. Thanks again for all of your help! Would definitely come back to this dealer for future purchases!


Good Price - Great Service

4.8
Tzigane01 on 11/22/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

They gave me a good price for my trade and for the new car. They are very nice and provided me a deal I couldn't turn down. They are willing to earn your business, not just ask for it. I was happy with everything from the initial online contact to the final purchase.


"Cadillac The Standard Of The World "

5
Grodcadi1 on 11/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Purchase a 2014 Cadillac ATS From here I've had several cars before although this was my first time financing Angela Pre approved me over the phone Vanessa helped me out in person the experience was pleasant they really treat you like family even took the vehicle back to get limo tint and installed a custom grill at no charge they also dropped me off and picked me up from Ontario mills while my car was being worked on ????will do business with them in the future can't wait to go and get my car fully detailed ??


Quick and Easy

5
Carbuyer86 on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cesar and Argenis were able to make the process easy. They were very helpful. I drove in from Las Vegas and was out the door 45 minutes later. They were able to explain everything involved with the vehicle. This was worth the trip.


Great dealer!

5
Jacosta1005 on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very good service, very freindly employees highly recommend to anyone looking to buy a new or used vehicle. Great cars and prices can't beat it will be back soon


Easy Process and Professional

4.2
Sharon on 11/21/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Vanessa made the process very easy and was helpful, although I was already pretty clear about what car I was looking for before I went in. She was very nice and updated me throughout the whole thing via sms. But in my opinion, Albert could have a better attitude because initially Vanessa thought I would be able to get the car for a lower price, but when we went to the financing room Albert said he "couldn't do it" and was very "this is the price, so take it or leave it," which to me was the worst part of this whole experience. He didn't really try to talk about financing options with me or anything. Eventually he gave me a discount of $1 and acted like a gracious god...gee well thanks I guess... That said, I still got the car and have been happy with it so far. I just wish it came with floor mats though...


Great experience

4.8
TGP09 on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

Bought a 2014 3500 Ram from west coast auto and couldn't be more pleased. Great service and above all, great vehicle. Their prices are the best you'll find around. Cesar was very helpful and easy to work with.


Outstanding

5
Just2lovely on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can not say enough about this dealership..Outstanding customer service.No pushy sales person tactics "OUTSTANDING" Antonio was very patient and knowledgeable. Thank you, I have already recommended your dealership. #atJustWonderful.


Thumbs up to Westcoast Auto Sales And Cesar Velasco

4.8
cars on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I'm 67 years old and in my life time I have bought many cars, new, used small dealerships large dealerships, none compare to Westcoast Auto, they were the best from beginning to end, Cesar Velasco was friendly not pushy and most important very knowledgeable on the autos I was interested on.


Purchase a new vehicle for my Daughter. .

5
Alex626 on 11/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with the customer service I received and employees were very respectful and helpful and we're not at all pushy like other dealers that don't care about the customers and care only about making a sale. Overall my experience was good and definitely recommend Westcoast Auto Sales to friends and family..


Amazing service!

5
Deo on 11/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I scheduled service appointment with Mario....he was prompt in responding and accommodate my request! He went beyond and above to ensure that my vehicle is taken care and washed before handing it back to me! Absolutely will recommend this dealership!


Great service

4.8
Jkimball97 on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very helpful made everything very easy . Friendly and great customer service !! Tony and Argenis where great very helpful and respectful . They treated me and my fiance great . I would recommend them to anyone !


Great service in and out in 30 mins

5
Freeway123 on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They brought the papers to my dad to co sign to the car because he's handicap they are very friendly people best interest rate around Ford wanted 21% for the same car I got under 10% here


"Cross country buyer OMG!!!"

5
Jaguar on 11/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Hello everyone first and foremost let me start by telling you i am from Connecticut i have never been to california yet here i was in the market to buy a car a jaguar xk to be exact which i can only find the exact match to my liking across the country all the way in california at west cost auto so you can imagine my dilemma how would i buy a car i cant see in person or test drive omg! Well first i checked the dealer reviews they were very good. SUPER IMPORTANT!.so i called them and i delt with albert whom was very easy to communicate with, hell the guy gave me his cell phone # what dealer ever has done that!? None! Well he gave me the run down on the jaguar xk told me everything i needed to know so of course as anyone would do i needed a second opinion so i got a pre-purchase inspection, got back a good report just minor things needed like new wipers and a little cigarette burn on carpet i told albert what was found he assured me it would get fixed or replaced well after all was said and done i felt completely confident to purchase the car so i got it shiped to CT from CA with never test driving or seeing the car in person only what the pre-purchase mechanic told me about the car which matched everything albert told me, thats how comfortable albert made me. no hassle at all and i never felt or heard any shadiness in his dealings with me the guy was a total professional yet down to earth with me.. when i received my vehicle i got another mechanic shop out here in my state to perform a full inspection again he told me the car was in outstanding shape car needed nothing everything checked out exactly as albert told me it would. albert told me that buying a car from west cost auto is as good as buying it from jaguar itself and turns out that my shop told me its as good as certified! I thank albert and west cost auto for an unbelievable experience in purchasing an automobile from them from cross the country...i drove the car and i am completely satisfied i give the car from 1-10 a 10 i give albert at west cost auto a 10+ thank you, from a very happy and satisfied customer. I recommend west cost auto and albert to anyone and when im back in the market for another car i will check out and be willing to do business with west cost auto again thanx to albert.*****5 starz!!! Definitely high-end automobile and high end customer service.


Sunday drive

5
Natnbrats on 11/17/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

On a late Sunday afternoon I found the car I wanted to take home and in a few short hours it was mine! Upon arriving at the car lot Sean greeted me and my family and showed us around. Every vehicle at Westcoast is beautiful! This place only carries the nice sh**!! My husband and I took a vehicle on a test drive. We then went inside and started the process of buying the vehicle. Argenis got down to bussiness and got us a great deal including a warranty! The process only took a few hours. Everyone was friendly, professional, and they definitely know what they were doing! Goodbye minivan. Hello LR4!!!!


Jinjincamaro

5
Jincamaro on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to West Coast Auto Sales and I was looking for a Chevy Camaro and the gentleman by the name of Caesar was my sales advisor I spoke with them and told them the numbers that I was looking for and he work with me and all the process and got me a great deal anybody looking for a pre-owned car please ask for Cesar and he will take care


Best Birthday Gift

5
Kaynee1826 on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Toni was very helpfull and made buying a car very easy, he had all the answers to any questions I had.. Thanks again Toni.. Am loving my car..


Honest & Trustworthy

5
Brandyn1996 on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vanessa & Argenis have been an absolute pleasure to work with! They has gone out of her way multiple times for me! We have now purchased 4 amazing cars from them and they have all been wonderful! I will continue my business with them and strongly recommend company; but mainly Vanessa & Argenis! Vanessa & Argenis you Guys rock! Thanks again!


Amazing experience

5
Gtodd825 on 11/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had to buy a new car so I found a car I liked on their website. I called and talked to Vanessa and made an appointment to test drive the car. Vanessa was very polite and helpful. Had a budget and both Vanessa and Argenis did everything in their power to make it happen. They worked their tails off to get me the deal that I could work with. Even had a minor problem with the car but they took care of it with upmost care. Went out of their way to make sure I had a rental to get to and from work in while the problem was addressed. I am very thankful for all of their hardwork and customer care. I feel anywhere else and I would have been left out and would have had to deal with it myself.


the new car and service was perfect

5
H_gonzalez93 on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

getting the new car is a new expireience for me..thank you for your service vanessa I'm am very satisfied with my purchase I will difintely recommend this dealer


Great service.

5
Rigor123 on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They made buying a car easy and fun. The car was perfect and service was great. I would buy a car from them any day.


Great Service

5
Beverly Jones on 11/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vanessa was great, she was not pushy, she was polite, and very patient... I was hesitate about coming so far to purchase a car, because the one I wanted was sold 2 days before, but Vanessa did not give up in looking, she contacted me on one car and notice another one on the premise...which I drove off the lot with. It is a beautiful car, and even when I was on the street people were smiling... which made me smile more.. and on top of that I won a trip to Cancun... everyone was cheering and high 5-ing me.what a DAY!!!! Thank you Vanessa and Rick and Westcoast Auto..


Awsome Service!

5
evaldez on 11/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Love the service Vanessa provided, she is great. The process is fast and easy. Great financing options. Very happy with the car. I will be back for another one :)


Painless buying process and large selection

5
Seeya88 on 11/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the pleasure of dealing with Vanessa with my recent purchase. I was in an out of the dealership in less than an hour with a test drive. I also secured the lowest apr possible as well as more for my trade in than previously offered. Argenis is a fantastic F.M. and we met halfway to strike a good deal. The car was detailed nicely and touched up so well I couldn't see the road rash the previous owner left on a rim.I even left some personal items in the glove box of my trade in and they had it mailed to me the same day. A++++ I would highly recommend checking them out if you are in the market.


Great customer sevice

4.4
dancer123 on 11/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 2.0 Overall Experience: 5.0

Excellent professional staff that tried and succeeded in getting me into a beautiful car. I will return in the future. Must visit for your purchasing needs


Easily the most relaxing, stress-free car buying experience

5
Yvette Blanche-Thompson on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sean our salesman was professional, informative and a pleasure to work with on our car purchase. Excellent stress-free experience with Albert in finance. Sean was kind enough to accommodate my physical discomfort (bad knees) by riding us through the lot in a cart. If you are looking for a car with professional, courteous and down-to-earth staff that want to honestly serve you this is the place to go.Yvette


Professional, Effortless, Simple.

5
Fernando Solis- Leon on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience! I went in looking for a new ride, I told them my price range and the features I was looking for, they listed their inventory for me going through one by one making sure the car I wanted was the right fit for me. I took a few days deciding and they were oh so patient with me and made sure to follow up. Rami does a great job explaining car features, Chuck looked after me making sure it is what I wanted, Albert helped me find insurance for great prices, and Argenis the finance manager/Guru gave me the best deal in town. They made everything seem simple and easy while explaining every detail being polite and professional through the entire process. I will definitely be returning and I have already recommended them to family and friends. Also, Mario the service manager is a very experienced man and knows what he's doing. I can say without a doubt I trust the service department with my car. I am extremely proud of this dealership, there is no other place like it.


Great Experience

5
jackysu on 11/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesmen I dealt with had amazing customer service and super easy to work with so I was able to get an amazing deal on my car. RECOMMENDED


Best experience

5
Jojo16 on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Words can't express how excited I was to find this dealership. With the help and patience that Sean showed me to get behind the wheel of my BMW X5. Albert was also great when it came down to talking about numbers. Would highly recommend anyone to check this dealership first. Excellent cars and service.


Excellent customer service

5
tiffany yakubovsky on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am extremely satisfied with my experience with Westcoast Auto Sales and its employees. Cesar found me a 14 BMW 528i with very low mileage at a price that I just could not pass up. Cesar Listened to me when I expressed what I needed and wanted in my next car. I was a little nervous when he suggested the BMW because I had never owned one before and did not know what to expect from it. Cesar was extremely Knowledgeable about the car and made me feel comfortable with my purchase. When it came time to sing the papers, Albert the finance manager was such a pleasure to work with. He explained everything in detail and even took the time to sit with me for a while after the paper work to walk me through all the details on the car. He showed me how to operate all the features and went through the car's diagnostics. Albert noticed it said it needed brake fluid to be refilled. They would have done it there at the dealership but because the car still had the maintenance package, they called their service contact at Riverside BMW, made an appointment for the next day early morning for me to get the fluid service done asap for free. ( We loved the service at Riverside BMW as well ). I am extremely impressed with this dealership. They make you feel like family. They had lunch catered that day and offered us food many times. Another employee even charged my IPhone at his desk for me. They were so attentive and friendly. Their prices were fair and it was by far the easiest time I ever had buying a car. I highly recommend anyone looking for a newer pre-owned car to give Westcoast Auto Sales a shot at your business.


"Great service!"

5
RandallJ on 11/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

From initial greeting with Angela to signing forms in finance with Argenis, I was very pleased with overall experience and would definitely recommend to friends.


"Great quick easy"

5
Twogd2betru on 10/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was looking for a car and found the dealership online with the car I was looking for so I called in and was helped by Vanessa she made everything very easy straight to the point no Hassel and very friendly.I was able to show up take a test drive and with her help I was to get in get out with the car I wanted and very quickly they had me out of there in less than a hour and a half great dealership with very friendly employees would recommend to anyone


Best Price and Low Mileage

5
Mary Susan Juarez on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Westcoast Auto had the lowest price and lowest mileage for the 2013 VW CC Sport including the tech package. Ceasar and Rick were very professional.


2015 jeep

5
Trae on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Albert and Antonio were amazing. They were super nice and knowledgeable; and helped me get a really good deal for my 2015 jeep cherokee with 0 down!


Best of The Best !

5
hearnzilla15 on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm absolutely impressed & incredibly satisfied with West Coast Auto Sales! Online, I was able to find an excellent 2015 Camaro with a lovely Rim & Wheel package! Vanessa and Albert were able to help me at the last hour and have me rolling off the lot the same night! How Amazing is that? There no haggle policy is what sets them apart from the competition, and I don't think anyone around can beat there prices. I'll be getting my next cars from here no question! Thanks again WCA!!


Ford Fusion, Fully Loaded!!! No Haggling !! No BS!- JCB

5
jcb09 on 10/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

West Coast Auto is, is a great Dealer to purchase from. Vanessa took very good care of me.... v Good Looking Out West Coast For my First Car Purchased! I will Definitely Be back For my next vehicle.


The purchasing process was excellent.

4.5
Durango on 10/13/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

The purchasing process was excellent. The only reason that they did not get a 5 start rating was that they do not yet have a process in place to accommodate the delivery of a vehicle and finalization of the purchase at a distant location due to the health or other restricting conditions of the buyer.Great people, great prices and the vehicle desired.


Excellent service !

5
Mmisal on 10/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome experience. Purchased a Toyota Prius :) great service from both Cesar & Argenis! Made the process easy and I definitely recommend them to anyone looking for a new car. They will take care of you!


"Great Service"

5
csiloans on 10/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Michael and Albert really made buying my son his car so easy!!! They are very professional and friendly to deal with. They approved me before even arriving on the lot and had the car ready that we were interested in ready to go. West coast Auto Sales has top quality cars on the lot and I will be back for my next car.


Amazing Dealership!!!

5
Tarri on 10/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

By far the best dealership we have ever been to. Albert and Joseph took care of us from start to finish, going above and beyond to make sure we were taken care of, and we were. We purchased this car for our son, which is his car, and the car he has wanted for 2 years. Well he got it today thanks to Albert and Joseph. Thank you, thank you, thank you West Coast Auto Sales, Albert, and Joseph!!!!


Great service

5
kaya2008 on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had bought a car couple years back thought they were great then recently purchased another and still received great customer service this time around. Their very patienced on helping find the right price. Thank you Gio for helping on getting such a great deal really appreciated your time and effort.


Great experience, start to finish.

4.8
Rmoore on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The entire process was smooth from start to finish. Transparent pricing, quality vehicles, and honest people. You can't ask for much more when shopping for your next car. I highly recommend West Coast.


Great experience over all!

5
Fg1310 on 09/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joseph and Albert were great and went out there way to help, would highly recommend them! Definitely will be making business in the future! Thanks again...


Absolute Satisfaction

5
HJDiaz86 on 09/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Sales man, Giovanni Briseno is very respectful and great at what he does. Him and his finance manager, Argenis Correa, got me into My Beautiful 2012 Kia Optima. West Coast Auto is a nice delalership, with a selection of beautiful vehicles. I would recommend their dealership to Family & Friends. I will definitely be a returning customer.


Great Car buying experience

5
dawood muzammil on 09/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

West Coast Auto Sales provided the best car buying experience Ive had so far. Test drove my Mercedes E350 with Joel who was very helpful and then went over the details with Cesar who was friendly and very accommodating. The whole experience went smooth and the sales manager Rick along with the staff were not pushy and made us feel like they cared about our business. I enjoyed doing business with them, my car was in pretty good condition along with the other cars they have on the lot. I would definitely reccomend this dealership!! thanks gentlemen!


Best car buying experience ever!

5
GigiR on 09/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Westcoast Auto Sales has the most amazing staff! Everyone is so friendly! My favorite are Rick and Gio because they took their time in making sure I got what I was looking for and more! They were both accommodating, patient, thorough, knowledgeable, genuine, and most of all HONEST! I felt like I was Cinderella and Rick and Gio were my awesome car fairies! I am extremely thankful and grateful for the exceptional level of service they provided me! They made my buying experience so seem less and no stress! In fact, I couldn't stop smiling from the minute they welcomed me, to test driving many cars, to choosing my car, and to signing documents! Never again I will go to other dealers! Love love love Rick and Gio! So make sure you ask for them!


Great experience!

5
Sheila1216 on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Overall great experience. I was tired of going to different places and not finding what I wanted at a good price! Until I ended up at West Coast and I got an awesome sale man! Thanks Joseph! Very knowledgable and no pressure at all to buy the car ! Just very knowledgeable with his work! Can't wait to pick up my car!


A1 Dearlership

4.8
Talent11 on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I am extremely pleased with my 2014 CHEVROLET IMPALA. Joel, was patient... We were pleased with the entire staff. We test driving a couple of vehicles good looking out Joel, If I could rate you I would give you 5 stars man. My experience with Albert, was exceptionally good he went above & beyond nice, professional, and knowledgeable in every way.


Great job will highly recommend to all my friends.

5
Apram63 on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great job will highly recommend to all my friends..Joseph was my sales man was not pushy or anything. Had a Great experience from the owner to Joseph to finance manager no games gave me what I wanted great price great team love my CLS 550 Mercedes looked everywhere and the price was right here no scratches no dents, just clean clean clean in and out!!!! Applauds to everyone at the job thanks again Anthony tens in my book


Excellent friendly service

5
ss on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found a used Ford Fiesta at their dealership for my daughter on the cargurus website. After speaking with Joey over the phone we agreed an out the door price before I got there to save some time.When we arrived we were met by Joey and also Albert, the manager. Both very friendly and welcoming. This dealership obviously specializes in high end luxury cars as the lot was loaded with lots of very high end beautiful cars. I guess they got the fiesta on trade or somethingAfter test driving with Joey started the paperwork with Albert. It was probably the quickest and least painful experience I've ever had at a car dealership and I have bought A LOT of cars over the years.Overall very professional, extremely friendly and got a good deal. They tried to sell the warranty as expected but were not overly pushy as most other places are when you say no. One of the brothers who owns the place was there too (I think his name is Ali). He chatted to my wife and baby daughter like we had known each other years. Very friendly experience and I highly recommend. I'll be back when its time for dad's Mustang 5.0 :-)


Mustang purchase

5
Sjcooksey on 09/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in search for a mustang and found the one for me ! The guys were very informative and helpful ,. Over phone and email they were very responsive, had great communication and efficient . Any prior or post issues were quickly resolved .. ! Would definitely recommend ..


Excellent Service

4.8
Deo on 09/14/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Came to WCA looking for family vehicle. Met with Ali Hijazi who received us and showed us around. We were helped by Joseph Parnass, a great guy, who answered all the questions and went above and beyond showing us different vehicles. Argenis was wonderful and ensured that we get the lowest interest rate possible. Definitely will recommend this dealership.


Excellent Sales Consultant

4.4
AZCars on 09/10/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

We had impeccable customer service with our sales consultant, Cesar Velasco. He answered all of our questions, very accommodating, and Rick Ihmud helped us finalize our purchase with the vehicle we wanted. Great experience at WestCoast Auto and we would definitely recommend this dealership to others. Thanks-April & Ezequiel R.


Great experience

5
Shirley Emmons Howard on 09/08/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Super friendly and helpful folks. They went above and beyond to get me into my dream car. I am so happy to have found this dealership!


My bone

5
Guan909 on 09/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came to west coast to see a bmw and Cesar help me out he was the best sales person I ever meet he did everything very easy and simple I will bring my friends and my family to Cesar thanks


Awesome!!

5
Marshell909 on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

These seen like the best dealers ever. They are very nice and easy going they make you feel very comfortable. They are very very awesome.


Great guys = great service

5
Brianponyboy1 on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have waited 16 years to own my first Mustang, my dream car, and with the help of Mr. Rodriguez and his finance manager, Argenis, they helped make that dream a reality! We walked in and left with exactly what we wanted, with payments and interests right at our initial asking, it was great dealing with both gentlemen and they even went above and beyond to give us some extra perks to sweeten the deal. We were handled great by both of them and treated wonderfully by their service. Great service and I absolutely LOVE my new car!!


good service all around

5
Lawliet on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just bought a mustang gt from these guys a month ago. Had to get it checked out for a couple of issues, Mario personally checked it out for me. Most dealers wouldn't even give a second thought once the car was sold, highly recommend this place


2015 Hyundai Sonata

5
Alejandro Meza on 08/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My dealer was easy to talk to and cool. Showed us the car. Immediately fell in love with it. Joey let us take it for a drive. Drive amazing. The mechanics are amazing. Body work is also amazing. Showed us the Car Fax Record. Made every Step as easy as possible. Albert the finance manager as got us a great Deal and well. I walked out a proud new owner of a 2015 Hyundai Sonata! Didn't think the day would come! But thanks to them and they great service and prices I am driving in Style :)


Customer Service

5
Lizlis24 on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When to this dealership today. Purchased a truck here 8-20-16. Satisfied with the purchase and the sales Guy (Cesar Velasco) who helped us. Recommend this place!


Transaction was smooth!

5
heatherh on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had just been in an accident and my car was totaled. The last thing I wanted to do was look for another car dealing with sales people since I was already stressed enough. Joel and the finance manager made my transaction easy and they even held my vehicle until the financing went through. Thanks guys!


Great reception

5
Hacker on 08/20/2016

Overall Experience: 5.0

Experience with Vanessa was very pleasant and profession. She met us on the lot and had the vehicle on the spot and ready to test drive.


Albert went the extra mile!

5
ImpalaOwner on 08/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found a car I really wanted on true car. Was contacted by the finance guy Albert at Westcoast Auto. He worked very hard to find a loan that would meet my budget. The car is beautiful and I couldn't be happier. Will definitely be coming back for our next car.


West coast auto

5
Crulove3 on 08/17/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

West coast auto... Is a great dealer ship to purchase from ...took good care of me ... !!.. Thanks west coast for my second vehicle purchased!!! Westcoast auto sales ...!!


Cars we bought at this dealership

5
Emeraldo66 on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought our cars from west coast auto sales because of the great quality cars, so far this is what we bought:1st - 2009 white Mercedes c3002nd - 2007 BMW 335i (Justin)3rd - 2005 LEXUS rx300 (brother)4th - 2010 Mercedes e3505th - 2003 porche carrera 4 (Vic)6th - 2013 BMW 128 (Vic)7th - 2013 Acura ILX and VANESSA was our sales person on each deal. I recommend this great dealership


Amazing to be there again nice 5 th car

5
Jose Texas edition 28 on 08/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I highly recommend West Coast Auto Sales for everyone. Great experience great sales people. I've purchased 4 cars from there so far. Most of all they got awesome cars, trucks, and Suv's. You can't go wrong with them. For all my people who want a great buying experience I highly recommend anyone to talk to Cesar Velasco.


Great service!

5
Perschi23 on 08/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I received great sales service from Joey. He was very patient and didn't make me feel pressured. West Coast has a great selection of foreign cars at very affordable prices and at the same time they try to work with you in financing, no matter your situation. I was impressed with their professionalism and their honesty. I definitely would recommend West Coast for future car purchases.


Best customer service

5
David N on 08/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My initial experience with this dealership was from an online inquiry. They were quick to response right away set me up with Cesar the sales agent. Cesar was very kind, professional and very knowledgeable. The way he explained the process made me feel very confident comfortable. Rick the manager was very helpful in finding me the best interest rate and monthly payment. Mario at the device department was great. Overall I would recommend this dealership to anyone. Every department exceeded my expectations in every way. I will be buying another from there pretty soon!


Purchase car for my son

4.8
Dionaw on 08/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very nice people offer to pick me up at airport all around good service just one issues that was not that bad the car tint on the car a little expense but beside that is was a good experience


Excellent Customer Service!

5
Mariabengt on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cesar was wonderful helping me with my new car purchase! Polite, friendly and very helpful! Rick made the paperwork go easy and Eric in the service department was fantastic fixing little things that needed to be done to my car. I will highly recommend Westcoast Auto Sales in Montclair to anybody who needs to buy a new/used car. It was a very pleasant experience for me. Thank you!


Best auto purchasing experience EVER!!!

5
SHO BB on 08/12/2016

Overall Experience: 5.0

I had been talking with Cesar. i found the vehicle I wanted thru CarGurus. Sent a message to West Coast. Cesar replied back shortly after (within 24 hrs). I missed my first appointment due to work but informed Cesar. I told him I would reschedule. No additional calls were made other than mine the following week informing Cesar i was on my way to the dealership. He replied they still had the car and that he was looking forward to meet me. Again very professional, no pressure what so ever! Once I arrived, I met Cesar who unfortunately was assisting another customer and couldn't help me but introduced me to Rick. Took the car for a test drive (please note the time 12:30pm on Sunday). Set down with Rick to go over price, financing, extended warranty etc. Very little negotiations were needed to agree on all the final numbers. Signed all the docs and at 1:45pm my new car was gassed up, washed and ready for me to drive home!!! I took 1 hour and 15 min from start to finish!!!I gave a 5 star rating but the service department is only opened M-F and since the dealership is an hour from home, I will have to use a vacation day to complete some work that I have already paid for!!! Not Happy about that...


Excellent customer service

4.6
Slick1359 on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Dealership was very easy to work with and very attentive to my needs. Cesar did a fantastic job as point of contact and salesperson as well as Rick in the finance department. The rest of the team there were more than willing to help out and very friendly. Highly recommend.


Experience was great!!!!

5
Trinadjar4 on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This place approved me over the phone and went down there and I was in & out. My new car was ready and I didn't have to wait 2-3hours either! Less than an hour I drove off. Thank you West coast Auto


"Epitome of Customer Service "

5
Forbessfamily0717 on 08/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My husband and I had one of our best car buying experiences with West Coast Auto. They went above and beyond to make sure all our needs were met and that we received the best deal possible. Their customer service is extraordinary. We could not be happier with our car and the services we received. We highly recommend this dealers for anyone's car buying needs.


"Fast and professinal"

5
AHayashi on 08/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They make buying a car very painless...I hate going back and forth with numbers..They asked me what I wanted for the trade..We threw numbers around then settled..We both walked away Happy...I have a Co Worker looking for a car...I'll recommend West Coast Auto sales to him on Monday...


No haggling!! No BS!

5
BK on 08/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

No haggling!!!! No problems!! Cesar and Vanessa were phenomenal. I was traveling nearly 200 miles and they were able accommodate me with texts and pictures. By the time I showed up the process was already started and I was in and out quick without feeling rushed!! I highly recommend these guys. Thanks for the sweet ride!! BK


amazing experience

5
Lawliet on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cesar and Rick helped me trade in my Mazda 3 and get my Mustang GT. They were straight forward and honest, something that is hard to find in dealers. Highly recommend this place and these sales men as well


Nice, Fast, And Fair Car buying experience

5
GhostDog88 on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The employees there try to help you out as best they can to make sure you get a great deal and feel good about your purchase. Definitely one of the best dealerships I've been to.


Great experience

5
Nick 11240 on 07/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vanessa was very friendly,professional and knows her products very well she made my experience very comfortable definitely would recommend her to my friends and the financing was quick and easy


"Amazing service!!!"

5
Gabbi91 on 07/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I got my first new car here.They're so nice down to earth people. Albert and Chuck made it happen for me . And I'm really grateful for their excellent service. I recommend this place with no doubt, they're the best.


Fantastic service

5
Dusty on 07/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came to the dealership because they had the car I wanted. The reason why I left with the vehicle I saw is because of the Great service they had. Albert Aboujaoude went above and beyond any other salesmen I've dealt with in the past. I highly recommend West Coast Auto to anybody that wants a great deal and service.


A complete waste of my time!

1.2
Willieg on 07/26/2016

Customer Service: 2.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

This place is a joke! Argenis, sale manger, wasted my time. I worked with Chuck, a great salesperson, only to have to work with Argenis on the final numbers of the deal. He came out with just under $1,700 in bogus charges on top of the car sale price (in addition to the tax and license fees), which I found ironic since he kept pointing to a sign the clearly stated their "no haggling" policy? The fine print must read "NO haggling for the customer, but we will drop all kinds on unjustified charges on to the price of the car".Per Miriam Webster, Bait and Switch (BS) is defined as the following, a selling method in which a customer is attracted by the advertisement of a low-priced product but then is encouraged to buy a more expensive one. This place is king of the BS sales tactic.


Great Experiance

5
Monica1661 on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got a great deal thanks to Albert & Chuck they were professional, helpful and friendly. Great team! They were always checking in and making sure everything was going smooth during and after the process. If you come in, make sure to ask for them!


Audi Q7

4.8
JM on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Quality dealership service and cars based the the experience. Propel were friendly and helped to move the process as quick as possible. Thanks to the team.


Great and easy experience!

5
jessiodonnell1522 on 07/15/2016

Overall Experience: 5.0

Got a killer deal on my 2015 Jeep Cheokee with the help of Vanessa! She was very friendly, helpful, and professional. She was always checking in and making sure everything was going smooth during and after the process. If you come in, make sure to ask for her!


Great Experiance.

5
NicoleJ19 on 07/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got a great deal thanks to Joel he was professional, helpful and friendly. Thumbs up to Rick for pushing the deal thru. Great team!


Online Service Review

3
Charles W. on 07/11/2016

Customer Service: 3.0 Buying Process: 3.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

Responsive, but would have liked them to address the initial request sent in the original contact email upon contacting me for the first time.


Nice people

3.8
Andrew325 on 07/08/2016

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I think this dealer ship is good place to buy a car the salers are great peoples and friendly people Rick and Joel they help us


Perfect

5
Delores77 on 07/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They are the best I would recommended all my family and friends to get their vehicles from here. They make you feel happy and confident that they can and will put you in a vehicle of your choice


Amazing service

4.8
Tiff22 on 07/05/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just purchase my first car im beyond stoked. Loved the service their all professional and polite. they made it happen, I couldn't be happier!!


Great deal in end!

4.8
Cosmic J on 07/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

It was a food deal, i left very happy, albert the finance guy made it happen and joey helped us with the car! Thanks so much to you all, I cant beleive I got the car of my dreams!


Bought my first car

5
Christy1 on 07/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service and great prices! Worked with my budget and was able to get my exactly what I wanted. If you want a great deal come here!


Car buying done right

5
Figjamy on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vanessa and the whole team made the auto buying experience so nice that I actually bought two! I will be going there again for my next purchase.


Best car buying experience.

5
Car ron on 06/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't say enough about Vannassa she made this the best car buying experience I've ever had she made it easy with no pressure. Again thank you Vannassa and I promise you I'll be recommending you to all my friends and family.


Cesar the great sales man

5
Pedro Martinez on 06/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I couldn't believe how quickly we were in and out. Cesar the sales man know his stuff and had out the door in less than 2 hours. Great service from the whole team, specially Cesar. Thank you guys!


Great Sales Team

5
marie123 on 06/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cesar and Rick were awesome to work with. The financing was straight to the point and no hidden fees. This was the first time buying a car and the experience was great.


Nice sales personel

4.4
Ram 5.7 hemi on 06/26/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Great service! Good prices They made it easy to buy here. I would recommend anyone to buy here. Angela was so helpful and so was Vanessa. Thank you girls.


Great experience!!

5
dtalamantes on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 2nd BMW I purchased from here. Vanessa was great!! I was very impressed how knowledgeable she was on every car we test drove. She had a lot of patience with us and I would definitely recommend her and this dealership to anyone. As well as Albert in the finance department. Great team.!


Great first time buying experience

5
Jippyy on 06/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joel and Albert made my first time buying a car super easy and not what I expected! They gave me. Great deal and I am very satisfied!


Great Time ,Feeling Fantastic

5
jesse roldan on 06/23/2016

Overall Experience: 5.0

Vanessa Benitez was by far the best sales associate that I have dealt with, very helpful and professional.


Great Customer Service!!

5
rhiannon on 06/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vanessa Benitez was our sales associate and she went above and beyond for us. She helped us find the exact car we were looking for with an exceptional price.


Great service!

5
Carri1 on 06/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vanessa was very helpful . She was great with keeping me informed throughout the transaction. I love my car and would definitely recommend this place.


"Friendly and Helpful "

5
ash999 on 06/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I could not believe that this dealer has so many nice car with haggle free price ! WestCost Auto helped me to obtain a loan quickly with lower interest rate that help me to save lot! Thank you WestCost Auto Sales ! I wish I could put 7 Star ******* !. My car buying experience is great and wish to look forward for future buying. I like to thank the associates who are very friendly and understand my needs. I personally thank Mr. Albert, Vanessa and Cesar Velasco for their professional service. At the end, all I can say is just check out this store and you will be surprise to find your dream car !


"Best experience with a car dealership!"

5
Merci on 06/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I would definitely give this dealership more stars if it was possible! Great quality cars, wide selection of cars, and the service was great! They were friendly and got me into the car I wanted despite my credit ( which is not great) the same day I applied. Not to mention my monthly payments are super affordable! If you are looking for a car come here, you won't be disappointed!


"Great Dealership!!!"

5
Tiff27 on 06/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great experience at Westcoast auto, Mike and Rick were extremely helpful, getting me out of the car I no longer wanted and getting me into the car I've always wanted.


Excellent car buying experience

5
Carieo on 06/15/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a real pleasure purchasing a car from West Coast Auto Sales! It was quick and easy! We felt like we got a great price. There was no pressure and no haggling over price. We would definitely purchase another vehicle from WCA.


"Friendly sales and office staff"

5
Dtmn on 06/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Michael Sayegh was our sales guy. He is new to the dealer and was very helpful and friendly. He took note of our concerns and did his best to address them without being pushy like many other dealers.


Enjoyable Experience

5
Ruben on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

just bought a Mercedes Benz C350 at Westcoast Auto Sales. Our salesman Joey was very nice, and prompt in answering any of our questions. The entire experience was actually enjoyable, quick and very positive experience. We had been to other dealerships in the past who keep you hanging around for hours, but that was not the case here!! I cannot say enough good things about our Westcoast Auto, the finance manger ( sorry for got his name) and Joey.Thanks Alot Guys


"Great, and helpful"

5
Subiboi28 on 06/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience at Westcoast Auto was amazing. Mike, my car sales rep was very helpful. No one pressure me into buying a car. Mike and Rick helped me get out of a bad situation and into a newer, better car with less miles.


Excellent service! Great dealer;)

5
Hera666 on 06/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Highly recommend Joey! Very kind and helpful :) great experience with west coast auto! Good price also. Thx a lot! Really worth taking a look and making purchase


Great Experience

5
4433 on 06/06/2016

Overall Experience: 5.0

I had a wonderful experience working with Westcoast Auto. Angela my Sales Rep was very knowledgeable about the vehicles I looked at, patient and understanding of the terms and rate I was looking for. Argenis in the finance department was able to get me a better rate then I was quoted at another dealership and he streamlined my car buying experience! I left the lot with a smile on my face! Thank you Westcoast Auto!


"Vanessa is the girl to go to"

5
juancreat on 06/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Vanessa made my car buying experience a miracle with her understanding towards my credit and being flexible with my earnings. Definitely recommend Vanessa to anyone especially the dealership.


Quality People and Vehicles

5
Gee on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an excellent, haggle-free, experience with West Coast Auto Sales! I researched for about three months before deciding to drive TWO HOURS to this dealership. My time was very well spent and I will be heading back to make another purchase in a month. Ali was awesome and was very approachable; Albert was a ton of help and I am overall very happy with the experience.


First Time Customer, Returning Customer

4.8
Itskylewilso on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had drove by the dealership before. As soon as I saw they had the exact car I wanted I decided to pay them a visit. Joey helped me first thing and answered all my questions. I didn't feel pressured at all and felt very at home at WCAS. The help during the whole process was great, start to finish. Ali, the manager was great and really felt me appreciated for doing business with them. Thanks to Rick and Joey for sitting down with me and getting me into my dream car. I don't plan on buying again soon obviously but I do guarantee to send my friends and family to see there team here. Thanks again guys!


BMW 128i

5
Patsy Maes on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went over to Westcoast Auto to look for car a Joey Rodriguez the salesmen helped me find my new toy the guy was fantastic his sales skills are fantastic the finance manger Rick who took care of the financing was awesome, you need to stop by and let them sell you a car I was in and out within 45 minutes awesome place to buy a car.


Great place to purchase a vehicle

5
Happy Rover on 05/30/2016

Customer Service: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hi five to everyone there everyone was very patient and very helpful. This is our 2nd purchase. We highly recommend anyone to purchase your next care


Exellect.

5
Rams on 05/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

West Coast, are very friendly, and professional. They treat you like family and welcome. Very nice people. They have the best cars any body could buy. I love my dream car. and recommend everybody to go there. Albert Aboujaoude and Chuck Mooston are the best people I ever met. I will come again and again. Thank You, West Coast.


Amazing People!

5
Brittaney Castro on 05/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just got my first car from this dealership and Argenis and Cesar were amazing! Very friendly and explained everything perfectly. There is no pressure from them to buy a car, they simply treat you like a friend and make sure you are getting exactly what you want! I had a great experience and will definitely go back for my next car!


Best experience ever. Thank you all!

5
Johnmustang on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I never had a better experience purchasing a car. Will definitely send everyone to them. Thank you! Can't wait to drive my new car everyday.


Great service Vanessa was great!

4.6
Monicap1388 on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Vanessa was great worked with me I was busy at work unable to talk so we did email and texting to achieve getting my loan she was on the ball. They have deals all team players stress free buying we are so happy with our purchase


Best Dealership in California

5
gabealv on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks Cesar, and Rick for your excellent service. Its always a pleasure doing business with you guys. I'm enjoying my 2nd car from this dealership. Great job all the way around!!


Vehicle purchase!!!

4.8
Leon Addison on 05/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

It wad wads great! experience to do business with West Coast Auto they treated well as if I purchase several cars with them and Cesar in Sales was great and kept.in communication throughout the entire process. Rick in finance was also easy to work with and did his best to get me as close as possible to what I wanted or what fit my budget. The girls were very nice and welcoming as well. I would recommend this dealer for any friends or family that is looking for a nice vehicle...I guess I can give them (9.5 stars out of 10)


AWESOME!!!!!

4.8
maryjBENZ on 05/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Most definitely I will recommend WEST COAST AUTO to anyone looking to purchase an auto. This is my second car that I have purchased here. I remember the EXCELLENT service I received from sale man CHUCK the first time. So I returned, however this time I worked with Tony, very nice man, answered all my car questions. Then came ALBERT (the money man), thank you, because of your dedication and committment in getting the best deal possible, I was able to drive home my new car that I had been shopping over a month for. Thank you - YOU GUYS ARE AN AWESOME TEAM!!!


My new 5 series

5
Mynewride on 05/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cesar was the best he help me true all the process very nice person explain me everything I will recommend west coasts ask for Cesar


Five out FIVE!

5
used audi purchase guy on 05/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience, the whole staff including Cesar and Albert who I primarily dealt with were very informative of the process and helpful along the way. A true no pressure environment and I would gladly refer any friends or family to WCA if they are looking for a great car, with a great customer service team at a great price!Thanks again WCA.


It's was an excellent experience

4.8
Yazz22 on 05/22/2016

Customer Service: 5.0 Quality Of Work: 4.0 Pricing: 5.0 Overall Experience: 5.0

We had an excellent experience all staff very helpful and friendly. It's was the best experience we've had at a dealership. They are so straight and transparent about everything we've asked. By far they exeded our expectations.


Quick and easy, great staff

5
2scar72 on 05/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best car buying experience I've ever had. Quick and easy without all the hassle of going back and forth with all the haggling. Staff was friendly and professional.


Thumbs up!

5
Miguel on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a really good experience with West Coast Auto Sales, Great service, honest people!Great deals, will recommend.Cesar, our sales man was great, answered every question we had and was very helpful.


would buy another car from them.

5
Birdman19429 on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the first visit to view the vehicle till the 3rd visit to purchase the vehicle Cesar V was friendly, and very professional. They took care of the couple of things I asked for i was very pleased with their service that I recommend anyone to give them a chance of your looking on buying a vehicle.


Great staff, everyone is very helpful and kind!

5
Aidyn31 on 05/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i would definitely reccommend this dealership, Michael and Albert were both very kind and helpful. They helped us choose the best car for us, I will definitely be back in the future for another car!


Start to finish great experience!

5
Jeanette Lucero on 05/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Once again West Coast Auto gave us impeccable service. This is our 4th purchase with them. We have all 4 times had great service in the sales, financing and service department.Gio the sales person who helped me had such great guidance without EVER being pushy like a car sales man usually is. I went in for a luxury car, but had no idea what kind I wanted. I thought maybe an Audi or Mercedes. After hearing my needs and likes in a vehicle Gio suggested BMW. I initially said no, but with his careful suggestions I tried a BMW. It only took sitting in a BMW to know it was the right fit for me. I never felt Gio was trying to rush me or push me. EASY!Argenus in finances was a straight shooter with NO hidden agenda or pricing. He put the detailed price sheet out for me to see, with a fair price, we made a few adjustments and I was on to signing papers. EASY! Then....Mario in the service department took my new BMW and myself and helped me customize it more for liking and taste. We dipped the wheels with a black chrome, added a couple of other small customizations and tinted the Windows how I prefer them. EASY!


Non-stressful, professional

4.8
Musiqnme24 on 05/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very happy with Westcoast Auto Sales. Gio & Argenis took very good care of us. Very quick, efficient and professional! Definitely recommend them to anyone looking to purchase a vehicle! We are very happy!


Great experience at WCA

5
Audrey Espinisa on 05/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We highly recommend WCA. Cesar Velasco was very pleasant not pushy. It was about what we wanted not what they wanted to sell us. We will definitely go back. Cesar was Great! The finance manager Argenis Correa was also great. after giving us the terms of the loan they told us to think about it not pushing us into something just to get the sale. We really appreciated that. Thank you for the GREAT customer service.


Love my new charger!!

5
Lnwalker84 on 05/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was far the fastest easiest dealer ship i have ever went to. Vanessa was awesome on helping me find the right car for me and even referring me to really good insurance company for my vehicle. Thank you so much for making my trip to westcoast auto a success. Not to forget Mario in the service department.... He took good care of me. He has the tint on my car looking fabulous! Thank you all including Albert for getting me a really good deal on the final sale. Thank you all!


"Great customer service!"

5
Yeskaramirez on 05/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was a first time buyer and they gave me the best deal! Vanessa had great customer service! She is the person you want to talk to. I'm happy with my 2015 Toyota Camry and with the price they gave me! I'm glad I went to Westcoast Auto Sales!


Great experience!

5
Ataylor11 on 05/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Go see Gio got me in my brand new mustang. Great dealership, take great care of you. Very good overall experience. Will definitely recommend them to all my friends. Thanks Gio!


Phenomenal Customer Service & Dealer

5
Bimmeramor on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joel provided a refreshing, professional and excellent customer service; car purchasing experience.I would recommend the dealership to anyone seeking a luxury used car. Phenomenal!


Best spot to shop

5
2high2die on 05/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was by far one of the best dealerships I've ever worked with and Vanessa is amazing, very considerate, offered us beverages and even got a chance to play some pool and she got us into our Most Wanted car in the world our new Range Rover! It is so awesome and we couldn't have done it without Vanessa thank you so much


Great experience!

5
Bre123 on 05/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks to West Coast Auto I finally got the car I've been wanting. A special thanks to Joel for the great service and experience.


"Best Customer Service Fantastic selection of cars

5
Chryslerbaby on 05/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went to three dealerships before calling Westcoast. I was not happy with any of them because their customer service was bad. It didn't appear to me that they were interested in helping me find a car I like. As soon as I contacted Westcoast I immediately noticed a difference. Angela treated me with respect and gave me the feeling that we were partners in this experience. then I went to the dealership and Angela was off so Vanessa helped me. She went out her way to make sure that I had a good experience from the time I stepped in the door till the time I drove away in my new car, pre owned but new to me. I recommend this dealership only if you want to have a great experience through out the whole process.


Thanx for the new BMW

5
Palmspringsvault on 05/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Caesar Valasco, was professional with his time, and helping us with some decisions. We spent a significant amount of time checking out many cars and the whole process went smooth and very professional from A-Z. Thanx again for our X1 ??


"Thanks for the great car"

5
Mikej92530 on 05/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was time for me to trade in my old car. Vanessa gave me great customer service and Argenis gave me a good price for my trade in. They worked with me to come to a mutual agreement we both sides were happy with. Overall I am happy with the deal we made and the service at the dealership. I would come back and purchase another car here in the future.


Happy with my purchase

5
A Smiling Customer on 05/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesman, Cesar, is honest, resourceful and prompt. We arrived at the end of the day but Cesar was very patient to let us test drive number of cars for us to feel comfortable with our pick.The manager, Argenis, is very thoroughly with the paper work. We are happy with our purchase at WCA. We certainly recommend our friends to check our this place.


A true honest car dealership

5
V97964 on 05/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Albert and Angela are a breath of fresh air in the car dealership business. Very honest and treat you with respect and integrity. Without hesitation I'd recommend them to everybody


Awesome dealership!!!!

5
Karen Whittemore on 05/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was by far the best dealership I have ever bought a car from. Vanessa is amazing! She made the whole process comfortable and easy. I will never buy another car anywhere else. I will definitely be a lifetime customer.


Vanessa is AWESOME!!!

5
Jason Mustang GT 50 on 05/01/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vanessa is AWESOME to say the least. I have bought many cars in my life time so far, this was the nicest experience I have ever had. I do most of dealings through emails before I even get on the phone or visit the dealer. Vanessa requested some info answering my email and asked what kind deal I was looking for and within a couple of hours called me back and had the deal I wanted approved ready to go. It doesn't get better than that!!!!! I'll BE BACK!!!


Outstanding Dealership

5
Caleighv on 05/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

By far the best car buying experience I have ever had. The west coast auto team made me feel comfortable and did not pressure me into anything. I would highly recommend working with Cesar and Argenis. They both were amazing, easy going, and funny guys. I told them my budget and they made it work with exactly what I wanted. I can't even express how pleased I am with west coast auto. They went above and beyond my expectations! They have forever earned my business.


Best car experience

5
Ramy on 04/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I live in Miami FL, and I bought a car from this dealership and I'm glad I did. It one of the best car purchase experience. Vanessa Benitez and Rick made everything easy for me and provided me with all the details of the car and made it a smooth transaction. Vanessa even offered to pick me up from the airport, but I didn't go, They shipped the car to me and when I received it was flawless.Thank you Vanessa and Rick.


Best Car Dealership

5
Pash on 04/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hassle free and super easy. I have always hated buying a car until I went to West Coast Auto!I actually enjoyed my car buying experience with Vanessa


Awesome dealership!

5
Rayray11087 on 04/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my favorite car buying experience! Very easy, no pressure and I felt very informed about our car purchase. Everyone took real good care of us including the service department. Thank you again so much we just love our car! We'll be back :)


Angela

5
Md12 on 04/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Angela even delivered my car for me she was great my whole experience was fast and painless price was great every one was friendly. Thanks!!


"Amazing staff and perfect customer service."

5
Brandondlc1 on 04/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Argenis And Carlos are the people you want to talk to! Amazing customer service, very helpful, and attend to any of your needs. They will give you the best prices around.


It went well

5
Aluesi95 on 04/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service was wonderful and also was given all the answers to every question I had. The salesman was very helpful. Most likely will return and I would refer others because I had a wonderful experience.


Down to the point; moved fast thru the process.

4.4
TheMan on 04/24/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

First I went in knowing the car I wanted. The sales team were good. I think it can be difficult for the team to know each car since you have a great selection of multiple types of cars. Overall good experience.


Recent Purchase of 2012 Audi A4 Avant

5
bmproctor on 04/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came in looking to buy a specific car. I felt well attended to the entire time fromt he test drive through the buying process. I had a lot of questions about the used vehicle and the team spent a lot of time helping answer them - they even brought out a manager from their service team who was able to answer my questions on possible body work, paint, and service done to the car by West Coast prior to the sale. The team had decent but not overly competitive aftermarket warranty options, a very competitive financing rate, and was competitive on price before arriving which is what brought me there in the first place. I was from out of state and had to finalize the deal over phone and Vanessa even stayed in touch to help assist me via text. Vanessa even came to pick me up from the airport to come back and pick up the car! To further highlight their customer service, my xenon headlight stopped working the day I left the lot and they covered the parts and labor to have it replaced. Customer service was on point and everyone at the dealership was friendly and accomodating to my needs in every area.


Recent purchase of 2012 BMW Z4

5
therese923 on 04/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking to purchase a BMW Z4 and I received excellent customer service from start to finish. The employees were very informative and was able to answer my questions. They will do their best to get you the best deal they can offer. Most importantly, they were able to earn my trust to do business with them. I highly recommend Westcoast Auto Sales because they care about their customers.


Great experience

5
Pagalpalvan on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Totally recommend them to everyone looking for buying a used vehicle . friendly and very nice people upfront about everything they let you know about the vehicle in detail any questions are welcome here paperwork was a breeze they explained all the details


Excellent service

5
Saleshin on 04/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone is soooooooo helpful and three was no pressure at all!!!! Thank you so much everyone!!Tony Mario, and the owner were great!!! We bought two cars with pre approved paperwork from our banks, Financial department found a better rate for longer period, which decreased monthly payment.


Cadillac The Standard Of The World

4.8
Grodcadi1 on 04/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Purchase a 2014 Cadillac ATS From here I've had several cars before although this was my first time financing Angela Pre approved me over the phone Vanessa helped me out in person the experience was pleasant they really treat you like family even took the vehicle back to get limo tint and installed a custom grill at no charge they also dropped me off and picked me up from Ontario mills while my car was being worked on ????will do business with them in the future can't wait to go and get my car fully detailed ??


Cross country buyer OMG!!!

5
Jaguar on 04/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hello everyone first and foremost let me start by telling you i am from Connecticut i have never been to california yet here i was in the market to buy a car a jaguar xk to be exact which i can only find the exact match to my liking across the country all the way in california at west cost auto so you can imagine my dilemma how would i buy a car i cant see in person or test drive omg! Well first i checked the dealer reviews they were very good. SUPER IMPORTANT!.so i called them and i delt with albert whom was very easy to communicate with, hell the guy gave me his cell phone # what dealer ever has done that!? None! Well he gave me the run down on the jaguar xk told me everything i needed to know so of course as anyone would do i needed a second opinion so i got a pre-purchase inspection, got back a good report just minor things needed like new wipers and a little cigarette burn on carpet i told albert what was found he assured me it would get fixed or replaced well after all was said and done i felt completely confident to purchase the car so i got it shiped to CT from CA with never test driving or seeing the car in person only what the pre-purchase mechanic told me about the car which matched everything albert told me, thats how comfortable albert made me. no hassle at all and i never felt or heard any shadiness in his dealings with me the guy was a total professional yet down to earth with me.. when i received my vehicle i got another mechanic shop out here in my state to perform a full inspection again he told me the car was in outstanding shape car needed nothing everything checked out exactly as albert told me it would. albert told me that buying a car from west cost auto is as good as buying it from jaguar itself and turns out that my shop told me its as good as certified! I thank albert and west cost auto for an unbelievable experience in purchasing an automobile from them from cross the country...i drove the car and i am completely satisfied i give the car from 1-10 a 10 i give albert at west cost auto a 10+ thank you, from a very happy and satisfied customer. I recommend west cost auto and albert to anyone and when im back in the market for another car i will check out and be willing to do business with west cost auto again thanx to albert.*****5 starz!!! Definitely high-end automobile and high end customer service.


Great service!

5
RandallJ on 04/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From initial greeting with Angela to signing forms in finance with Argenis, I was very pleased with overall experience and would definitely recommend to friends.


"Wouldn't Shop Anywhere Else.."

5
Nzavala77 on 04/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in to West Coast because it was time to trade in my previous car. This was the 3rd car we purchase from here. I didn't bother shopping around anywhere else because I had such a great experience on my last purchase. Our Sales guy Joey was awesome and made the process quick and stress free. Rick in finance is also amazing. They have always taken care of us and have made the whole auto buying process pleasant. I will always come back to West Coast Auto Sales when I need a car and I am happy to always recommend them to friends and family.


WHAT A BUNCH OF SCAMMERS!!!!

1
totalgem27 on 04/10/2016

Pricing: 1.0 Overall Experience: 1.0

BUYERS BEWARE!!!! READ YOUR INVOICE!!!!!! LOOK AT WHAT THE "ACCESORIES" THEY HAVE THE NERVE TO BILL YOU FOR!!!! $700 FOR WINDOW TINT???? AND ANOTHER $800 FOR GOD KNOWS WHAT....WHO IN THEIR RIGHT MIND WOULD PAY FOR THAT??? TRIPPLE LAYER TINT?? - xxxxx PLEASE!!! I HAD CASH IN HAND TO BUY A BENZ FOR THEIR "ADVERTISED PRICE" OF $23,000.....HOWEVER, THE ACTUAL SELLIING PRICE IS $24,729.00 - BEFORE TAXES AND THIER %%% FEES!!!!.....WHEN BUYING A CAR - YOU ALWAYS HAVE TO LOOK AT EACH LINE ON THE CONTRACT - - - BECAUSE A WELL KNOWN FACT IS THATS WHERE THE PRICES GO UP!!!! CONSUMERS PLEASE READ AND RE-READ YOUR INVOICE!!!!! THEY CAN CHARGE YOU WHATEVER THEY WANT & ONCE YOU SIGN ON THAT DOTTED LINE - ITS YOURS!!!! I AM POSTING THIS HERE AND GOING TO THE BBB AS WELL AS YELP!!! SO SAD THESE PEOPLE JUST DONT PLAY THE FAIR GAME!!!! LIST THE xxxx CAR FOR $24,729.00 AND THEN YOU WONT GET A REVIEW LIKE THIS!!!! THANKS CEASAR FOR PUTTING YOUR DEALERS BS IN FRONT OF ME - BEFORE I DROVE FROM LONG BEACH!!! BET YOU THEIR "5 STAR" RATING IS FROM THEIR EMPLOYEES AND FRIENDS!!!!! SAD SAD SAD!!!!!!


Great quick easy

5
Twogd2betru on 04/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a car and found the dealership online with the car I was looking for so I called in and was helped by Vanessa she made everything very easy straight to the point no Hassel and very friendly.I was able to show up take a test drive and with her help I was to get in get out with the car I wanted and very quickly they had me out of there in less than a hour and a half great dealership with very friendly employees would recommend to anyone


Second time around and even better than the last.

5
Brendan on 04/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Get treated like family everytime I visit West Coast. Ali the owner is always professional as his staff is the same and always make sure the customer is happy. Thanks Ceaser for helping me out and showing me the car and Albert which made the paper work side of things easy and quick. I will definitely be heading to west coast again for my next vehicle purchase.


"Simply amazing, Cesar is great!"

5
Paola on 03/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This dealership has great vehicles and customer service. Cesar is very pleasant to work with, he is precise and well informed. I would recommend Cesar to everyone I know. Overall great experience.


"Great customer service"

5
Anc on 03/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Cesar did a great job communicating with me over the phone, regarding a 2012 Jeep Liberty. He even picked me up! All the paperwork was fast. Management was great to work with also.


Great Service

5
csiloans on 03/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael and Albert really made buying my son his car so easy!!! They are very professional and friendly to deal with. They approved me before even arriving on the lot and had the car ready that we were interested in ready to go. West coast Auto Sales has top quality cars on the lot and I will be back for my next car.


Best Overall Car-Buying Experience We've Ever Had

5
Janie418 on 03/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We found Westcoast Auto Sales while looking at ads at Auto Trader on-line. Initially, we were impressed by the quality of the cars at the dealership as well as the huge inventory to choose from. Also, the prices seemed surprisingly reasonable, the customer reviews were excellent and the many guarantees that were offered gave us a very strong peace of mind. We live approximately an hour away so we arranged ahead of time to test drive a couple of vehicles. Our sales person Joey was helpful and knowledgeable and his friendly, outgoing personality made the visit very enjoyable. There is no pressure, none of the "games" that are found at other dealerships and the policy of no haggling made the experience pleasant - and they gave us an excellent trade in amount for my car! Everyone we dealt with went above and beyond to make sure we were happy and satisfied with the entire transaction. The sales manager Albert was great - very fair and honest. We will absolutely refer family, friends, co-workers etc. to Westcoast. The vehicles, employees and customer service is the best you'll find! Thanks Albert and Joey and the team!


Great

5
Ddpauly on 03/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Number 1 dealership, took care of me while being professional and friendly. If you are looking for good service vist WEST COAST AUTO SALES...grade A


Top dealerships I've experienced

5
jakejoness on 03/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Stand up people that are up front and honest about what they will do. Went above and beyond to get me where i needed to be financing wise. Will go back when i need another car and will steer everyone to Argenis and Angela! Keep up the good work!


Epitome of Customer Service

5
Forbessfamily0717 on 03/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had one of our best car buying experiences with West Coast Auto. They went above and beyond to make sure all our needs were met and that we received the best deal possible. Their customer service is extraordinary. We could not be happier with our car and the services we received. We highly recommend this dealers for anyone's car buying needs.


"2015 camrey "

5
Grecia on 03/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Joey help me out with my purchase. I am very happy. 2015 Toyota Camry. Thank you guys. Westcoast auto made it happen. Very happy. Will be back for next car


Fast and professinal

4
AHayashi on 03/14/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

They make buying a car very painless...I hate going back and forth with numbers..They asked me what I wanted for the trade..We threw numbers around then settled..We both walked away Happy...I have a Co Worker looking for a car...I'll recommend West Coast Auto sales to him on Monday...


Great experience!

5
jdukes909 on 03/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Wonderful experience. Quick, fast, straight to the point. Got a great deal and it didn't take all day. Staff was great. Plentiful inventory. Planning on getting my next vehicle from them.


Best of the Best

5
dcochoa on 03/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After doing my homework and a little skeptic that there could be 37 pages of positive Yelp reviews, I was relived to learn that the reviews were right. Joel came at and met us and was up front with extra cost of wheels and 3M film. All of the staff are friendly and respectful. Had a pleasant conversation with Ali during the purchasing process. Once we came to an agreement on the sale of the car I was walked right into the finance office and got the paperwork done in an efficient amount of time.I will recommend West Coast Auto Sales to my friends and family and will purchase any future cars from this West Coast Auto.Great Experience!!


"Very fast and friendly process"

5
Nettie13 on 03/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came here to purchase my 2011 Dodge Challenger, my son and I drove around for 2 hrs prior to coming here looking for this car. I am so happy with my purchase and everyone was so attentive, Vanessa & Argenis made sure I got the car I wanted with a low payment. I am very happy and will purchase from here again in the future.


"GREAT SERVICE,EXCELLENT OVER ALL"

5
jessman45 on 03/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Cesar..GREAT JOB.. very friendly and helpfull. made us feel at home.if we had to buy another car , we would go and see CESAR VELASCO. thanks


"Friendly service "

5
Dmc1086 on 03/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Vehicle was priced fairly and well maintained. communicating with the sales associate was made extremely easy. Overall we were very satisfied with the service and quality of the vehicle. Good sales experience.


Amazing service!!!

5
Gabbi91 on 03/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got my first new car here.They're so nice down to earth people. Albert and Chuck made it happen for me . And I'm really grateful for their excellent service. I recommend this place with no doubt, they're the best.


$21,500

Mileage: 21264

Color: BLACK

Transmission: Automatic

Body Style: Sedan

City: Montclair, CA

Contact seller for Engine Type

$19,762

Mileage: 18584

Color: WHITE

Transmission: Automatic CVT

Body Style: Sedan

City: Montclair, CA

Engine Type: 2.5L I4 16V GDI DOHC

$26,598

Mileage: 8129

Color: GUN METALLIC

Transmission: Automatic CVT

Body Style: Sedan

City: Montclair, CA

Engine Type: 2.5L I4 16V GDI DOHC

Go to all dealer listings


® 2020 CARSDESK. All Rights Reserved.