Westchester Toyota Scion

They were very friendly and extremely helpful

I already told three friends of mine that they are very good and they will help them get into new cars John Madera was excellent and so was Robert Rios very friendly and very good at what they do thank you for helping me get into A new car yours truly Rafael Morales

Amazing Experience

I hate car shopping, but Jesus at Westchester Toyota made my experience amazing, from start to finish. He was understanding to my needs and a very kind man. Thank you Jesus for helping me get into the car of my dreams

Trusturdeal

I use my Toyota for work I trust Robert Garcia guidance for my Corolla I am on the road a lot Robert has shown me how to service my car based on my driving he is a key person in service

Well satisfied

Robert Garcia he helps you understand how your car works,and help you in how you can fix your budget so you meet the needs of your car. Thanks a lot.

Amazing Experience

I hate car shopping, but Jesus at Westchester Toyota made my experience amazing, from start to finish. He was understanding to my needs and a very kind man. Thank you Jesus for helping me get into the car of my dreams

The best

Took my car in to have a quick oil change and inspection. Was able to get my brakes and tire replace before my afternoon appointment. Thank you to Adrian for keeping his word.

Frances was excellent,very patient

This gentleman was awesome. I haven't bought a car in over a decade and he exceeded my expectations. He is what you want to have when dealing with this type of purchase. He has the charisma, patience, and charm that anyone would love. Ask for him and you'll get a great buying experience. Renee Hall

Westchester Toyota is a great service center

I've been at this dealership for service for 15 years, They are reliable, trustworthy, explain all the ins and outs and the costs, so there are no surprises. Rick Modafferi is my favorite service manager, ask for him if you go.

Jahan and Felix

Jahan and Felix were great, they helped me get a good deal on a great car, and were very informative on pricing, and deals that were available. Would go to them again!

Outstanding Experience

Francis and the team at Westchester Toyota want over and about to make my deal happen. This was my second vehicle that I purchased from them and the exceeded all expectations. I felt that they clearly understood my needs and worked very hard to make it happen. I am totally thrilled to recommend Westchester Toyota and please ask for Francis!

Joseph is amazing!!!

I came into the dealership with my guard up but that quickly went away when I Aastra greeted by Joseph. He made me and my family feel welcomed right from the start with a joke and some beverages. He even got some coloring books for my kids, talk about the best!He made everything very easy. he got me into a car that was pergect for me and my family with some great feature at a price we could afford. Thank you again Joseph I promise to spread the good word about yoand be be sure to tell my family to buy their nextcars from you. Your the man Joseph!

2017 Corolla Leasing Experience

Mr. Robert Rios was very helpful and professional in helping me decide on leasing the Toyota corolla 2017. He was able to facilitate the process with minimal anxiety. I will be recommending Mr. Rios to family and friends.

Got First Lease Car

Westchester Toyota is a nice dealership. With little experience and knowledge about leasing a car, I got a detailed explanation by Raul Gomez. After pleasant discussion with Raul Gomez, Michael Dai and David Lee, I was happy to sign the lease and make the deal with them. Although it took about a whole day to settle all things down and drive the car home, people over their are really nice and patient. They also helped me to get the insurance and Raul also went over all the details, functions of new car to me. It's a really friendly dealership that i recommend.

Finance Sienna

I came to Westchester Toyota recommended by my brother who had a great buying experience with Pedro Segura and David Grin. They did not disappointed! It was a quick, fair and smooth process from beginning to end.

Got My First Lease Car

Every car I've ever owned over the past 27 years has been used. This time around, I decided to lease a new automobile, and not buy used. Last Thursday I went to Westchester Toyota to test drive a 2017 RAV4 XLE. I returned on Saturday morning, and sat down with the Salesman, Gabriel Quero, to discuss my options of leasing the RAV4 that I had test driven. At no point during the negotiations, did Gabriel exert undue pressure into getting me to buy a higher priced model. His demeanor is calm and unassertive. He answered all my questions with expertise and honesty. It's hard to find those qualities in a auto salesman. Yesterday, I got a phone call from Gabriel to inform me that my lease Ravr4 was ready for delivery. I finalized the paperwork with the Finance Manager, Mr. Tausif Raza. He went over all the details regarding insurance, gap coverage, 2-yr free maintenance, etc. My whole experience with Westchester Toyota, including the General Manager, Mr. David Lee, was exceptional, and one that I will not forget. I wholeheartedly recommend this Toyota dealership to anyone whose in the market for a new vehicle. Before I left Westchester Toyota, Gabriel sat in my car and went over all the details, functions, and features of my new RAV4. For someone who went from a 2001 Sienna to a 2017 RAV4 - that's a huge difference in technology. Gabriel helped to sync my phone and contacts to the car system, select my favorite FM radio stations, etc.. Thank you Gabriel! (by Luis Camilo, Bronx NY).

Quick service

I purchased a used car in fairly new condition. While the were a bit harsh on negotiations, we got a good deal and were in and out relatively quick.

Great service

Very nice person.explain the whole process answered all my questions.i will be using this person again and will re commend to him to all my friends

Great Experience

This was my first vehicle purchase from Westchester Toyota. I would definitely recommend it and come back here in the future. Baher was my sales representative and made my process of buying my first car smooth and easy. He was very helpful and patient. I am satisfied with my purchase thanks to him!

Wonderful and efficient customer service!

I was referred to Westchester Toyota via Costco's, and I am so happy for the recommendation. Most notably, Mr. Ahmadou Mbaye and Mr. David Grin, who were both exceptional in terms of professionalism and helpfulness. I would highly recommend both employees and the entire dealership to anyone who prefers a honest and straightforward buying experience. My family and I are very excited for our new Toyota and we will definitely visit Westchester Toyota again at the end of my lease.Thank you!

It's was phenomenal!

Walter and Pablo did an amazing job getting me and my family into a vehicles in very limited time. We are very satisfy with price and the questing of the vehicle. I wish there was more I could do to show my appreciation !

Experience with Jay

We had an awesome experience. Fast and super friendly service buying out our lease. Found my next new car too!! Totally worth the drive from NJ!!

Awesome Job

Walter and Pablo did an amazing job getting me and my family into a vehicles in very limited time. We are very satisfy with price and the questing of the vehicle. I wish there was more I could do to show my appreciation !

Hector Alvarez & Mr. Casimir are Toyota's Best!

Service representative Hector Alvarez is a great, knowledgeable, informative consultant and every time I schedule service for my vehicle, I make sure it's with Mr. Alvarez.

Good service

I had the pleasure to work with Caroline .. she was very pleasant and excellent service thank you I will recommend this service dept to my family and friends

Great customer service

I have been servicing my veh for about 2 years here with Caroline she is such a great person I love her customer service I will keep coming to westchester toyota thank you

horrible dealer with no ethics...

stay away from this dealer is what I can say.. I had a very bad experience with them. it all started when I went to their showroom on October 22nd 2016 to book a 2017 Toyota camy SE. I had a deal with them and the salesperson( damion) was nice to sell me the car for the good price and i had also paid the advance of 1800dollars the same day . i was told i would get the car delivered on Oct 26th. the day has come and was very much excited to get my car, only to find that i was kept waiting for more than 2 hours and was told that they cannot give me the car. the worst part is the manager ( DAVID LEE ) didn't even give me a reason . he says he has no explanation to give and asks me to leave telling that i would get my deposit back after 3 days to my credit card by which i initially paid...i had very good opinion on Toyota, but by the way they dealt with the situation shows how unethical their staff is . Hope Toyota sees this review and they make sure this never happens to anyone again .....

Great Dealership

Exceptional Dealership!I would definitely recommend.Thank u Fabio and Jesus! Everything went smoothly from start to finish. The dealership is always neat and clean. This is my second Rav 4!

Medina9

I have a 2013 highlander I have a great service rep robert garcia he understands me and my vehicle I would never take my vehicle elsewere robert has many years in the service he really is the best there is

SATISFACTION GUARANTEED

Hi my name is Ransford Fraser, I resides in Elmsford ,Westchester, New York. On Monday ,10/24/2016 I took my 2013 Toyota Venza to be serviced as the service light come on. my appointment was schedule for 8 am that morning. on completion of the formality I was assigned Robert Garcia as service consultant. To my surprise Robert pointed out to me that I need transmission service ,front and rear lube service and oil ,lube and filter change......He asked me if this was my first service appoint with this vehicle and I pointed out to him that I had just purchase this vehicle in late May and was told at the dealership that oil and filter ,transmission brakes, new tires and a 21 point inspection was done ,all that would happened is that in October service would be needed as it relates to the sticker on the windscreen..I was so upset and angry for being lied to ,and seeing the frustration I was experiencing , he immediately spoke to me in a calm tone of voice and said we know that you are a previous customer and loyal customer I will present your case to my manager to see how we can assist you. To my surprise he reture and said that you do not have to pay any money today we will take care of you needs.i almost fell out my seat. This was a super surprise as no one has ever done anything like this for me. I AM NOW A TOYOTA CUSTOMER FOR LIFE ASWELL AS MY ENTIRE FAMILY.. Service THANKS A MILLION Robert. was prompt and 100% satisfied. I wanted to hug him but being a professional he simply states ,that the service we here at Toyota offer.

Great job and Great deal !

Wow..have been leasing RAVs for 12 years...this is by far the BEST place for deals and quality sales..Staff was friendly, bright, and patient !!!

Rav4XLE

Got a call from the dealership to remind me that my lease was coming to an end. Met with Baher once I got there and he laid out my options for me. Let me know it was in my best interest to buy my car out of my lease because it's 2013 with only 15,000 miles. The process was very quick and I was out in no time. Thanks Baher!

Keeping my car!

Came into westchester Toyota and was instantly greeted by Baher. This is my second time dealing with this dealership and my experience once again was great. Baher made the progress run very smoothly and I was out in no time. Thank you!!

Great experience

Was seen quickly after arriving. Walter was very helpful and stayed with me the whole process until I walked out the door. Fabio was great at helping me find the best price option for my finance.

Experience with Jay

Jay was a pleasure to work with....He made me feel comfortable and listened to my every need...I recommend him to anyone looking for a new car for the first time or the 10th time!

Thanks Raul and Westchester Toyota

Thank you Raul Gomez for the best help I can get and great deal on my new 2016 Highlander XLE. You were helpful and very professional. Again thank you and thank you Tausif Raza in the finance department for helping me get the best rate. Great people and humble personalities.

Great experience

Robert Rios was very knowledgeabl, patient and accommodating as we examined five different Toyota Sienna vehicles to finally choose the one we bought. We bought a 2008 Toyota Sienna LE in 2010 and were extremely pleased with its performance. This time we bought a 2013 Toyota Sienna xle.

Excellent Job!!!

Vincent did an excellent job helping to explain in detail the features of the car my elderly mom came to purchase. My mom did not come with the intention to purchase any vehicles but Vincent made us feel extremely comfortable about her ending decision and she ended up getting a great deal on a Rav4 2017. Thanks A lot Vincent for all your help.

Excelente trabajo

Walter fue muy maravilloso. Fue muy informativo and me ayudo conseguir el carro yo quieria. Le doy gracias a dios por poner Walter en mi camino. Muy buen trabajo.

Extremely helpful!!

Pedro Segura is your GOTO guy!!! Helpful, kind, smart ---very knowledgeable. He was instrumental in me purchasing my Sienna. I was also very satisfied with David in the Finance office who was very helpful when I needed to purchase the Service Contract for my Sienna. Thank you!!

Great Place to buy a car....

Pedro Segura is your GOTO guy!!! Helpful, kind, smart ---very knowledgeable. He was instrumental in me purchasing my Sienna. I was also very satisfied with David in the Finance office who was very helpful when I needed to purchase the Service Contract for my Sienna. Thank you!!

Excellent Visit

I brought my car in for service last week and worked with Caroline. She was a pleasure to deal with and very professional. These visits make me want to continue coming into Westchester Toyota.

Francis Nunez is YOUR guy at Westchester Toyota!

Our aged 1999 Corolla died on 95 after a long and decent life. My husband was in a pickle; he needed a work vehicle ASAP. My husband and I were randomly assigned Francis as a Westchester Toyota agent for a routine leasing agreement. We walked into the Toyota dealership convinced we wanted to get a lease on a new Corolla, but when we found ourselves worrying about the price, he was so helpful in giving us "used car" alternatives that would lead to permanent ownership. In practically no time, he was able to show us the entire used inventory and helped us weigh the pros and cons of each. He knew everything about the whole purchasing process as well as fully explaining the technical specs of the car we were interested in.Francis was totally helpful in explaining both the leasing procedure as well as the purchasing procedure of a used vehicle. The transition of our insurance was seamless and Francis acquiesced our every question and need. If you go to Westchester Toyota, don't go in blind. Ask for Francis by name and get the best service they have to offer.

Enjoyable

Frances was very helpf and knowledgeable about the car. He went out of his way to assist us. He made sure the car was ready for us at the time he said it would be

Excellent Service

I've been dealing with Willie Vesey at Westechester Toyota for over 9 years. He's been taking care of mine and now my daughter's cars. I wouldn't trust my cars to be serviced by anyone but him. If you ever find that you need to get your Toyota serviced ask for Willie when you go in and know that he will be knowledgeable and honest and most of all entertain you with his great humor while you wait.

Great

Toyota for life it never fail me yet so am sticking with Wat works.my daughter first car will be a Toyota and ama trade mytoyota high lander for a 2017 one.

GREAT

Great service from adrian valerio from the minute i walk in the door and was placed in his office. He listen to my concerns so may vehicle could be fix the right way had me road test the vehicle with a mechanic to make sure my concern was understood. I was able to fix my vehicle within my budget.

experience with Jay

First impression was very interested in my needs and wants did his best to insure I got the best deal and treated me importabt...a definite asset to Toyota....

Buena compra y excelente servicio

Este Es el carro numero 3 que he comprado de este dealer. Pero Esta vez el servicio fue Mas que fenomenal con mi representante de venta. Jesus. Fue todo Una experiencia diferente en comprar Un vehiculo sin precion y mucha pasiencia. Gracias Jesus y Fabio.

2017 Rav 4

I recently purchased a 2017 Rav 4 from Westchester Toyota. I must say that the process was smooth and stress free. My salesperson, Lionel, was very personable, knowledgeable, and thorough in explaining every step of the car buying process. Lionel, I appreciate all the efforts you made to ensure my happiness with the car purchase. You are the man and all the best to you!-David

2017 camry se

Robert was knowledgeable about the product and was forthcoming with the fees and information...he did the best he could in terms of finding me a deal for the car that I wanted...definitely look him up for your next car lease or purchase

Toyota review

Had a great experience. It was a fast and quick process. Everything was clearly explained to me.

Friendly!!

Buying my first car was an experience but Pedro was so helpful and friendly!!

In love with my new car

My first time visiting Toyota at Westchester...To begin all staff were friendly and made me & my dad feel welcome. Salesman Pedro Segura was amazing provided efficient information and answer all my questions adequentely. Not only am I satisfied but I will be back when its time for a new veichle. Thank You Pedro !!

experience was bad

Went into Westchester Toyota looking to buy a brand new 2017 Toyota Camry but was hit with a run around as soon as I got there. There were so many hidden fees that it just did not make sense to me. I went over to New Rochelle Toyota and they were able to give me the same deal without the fees Westchester Toyota was applying onto the purchase. Please stay away from this dealership

job well done

i brought my car in for service last week. I dealt with Caroline Monegro. Everything was great. She went over everything that was going to be done with the car. She also asked me if there were any problems or if i had any questions about the car. That was a nice touch. No one before had ever asked that (this is my third highlander). Most important though, is that she promised the car would be done in the time specified. I am a doctor and only had a small window of time to get the service done. while there i picked up some floor mats. Andrew and peter were also very professional and helpful. When i picked up the car Caroline went over what was done and I was on my way quickly. overall, a very pleasant experience

Great work!

Walter is a very great and caring person with a lot of patience. He got me just what I needed and answered all my questions. Would recommend him to everyone who's thinking of buying a car. Great Work!

LISARAV

I WAS TAKING MY VEHICLE TO NEW ROCHELLE TOYOTA WHAT A DIFFERENCE THE ATTENTION I WAS GIVEN WAS STELLAR ROBERT GARCIA WAS ON POINT WITH HIS EXPLAINATION BUT ALSO ADVISED ME WHEN TO COME BACK AND WHAT SHOULD BE DONE AT TIME . NEW ROCHELLE DOES NOT HAVE A CLUE HOW TO HANDLE CUSTOMER ROBERT GARCIA IS WHAT A SERVICE CONSULTANT SHOULD BE LIKE

LISARAV

I WAS TAKING MY VEHICLE TO NEW ROCHELLE TOYOTA WHAT A DIFFERENCE THE ATTENTION I WAS GIVEN WAS STELLAR ROBERT GARCIA WAS ON POINT WITH HIS EXPLAINATION BUT ALSO ADVISED ME WHEN TO COME BACK AND WHAT SHOULD BE DONE AT THE TIME NEW ROCHELLE DOES NOT HAVE A CLUE HOW TO HANDLE CUSTOMERS ROBERT GARCIA IS WHAT A SERVICE CONSULTANT SHOULD BE LIKE

Happy Customer

I went to Westchester Toyota just to look at a few cars. Shawn came and introduced himself to me. I explained my situation to him he assured me that they could him me. He showed me a few cars that fit my needs and budget. I left happy and satisfied thanks to the team at Westchester Toyota.

Excellent buy

My friend bought a car from Jesus and I got recommended by him. He was right this guy is very knowledgeable of what bi does. AM very happy with my new sienna. Thanks guys

Excellent buy

My friend bought a car from Jesus and I got recommended by him. He was right this guy is very knowledgeable of what bi does. AM very happy with my new sienna. Thanks guys

Great service

Raul Gomez was my salesperson. He went above and beyond to meet my needs, including delivering my vehicle to my home. I appreciated his professionalism and service.

A smooth sale

Being a long time customer of Westchester Toyota I am in a great position to recommend this dealership. Sales and service departments are excellent. You can't go wrong.

Experience with Jay

My experience with Jay was wonderful, he build a great relationship with my wife and I, he was very patient with us to the point where we built a relationship and planning to go Kingston Jamaica. I strongly recommend his services to anyone looking to purchase a vehicle.

2016 4-runner

I I found my car salesman to be totally professionally and knowledgeably in his cars that he was selling. Also., he was readily available and easy to work with in the leasing of the vehicle.

My new rav

I was referred to this dealer by Baher's cousin. Baher helped me get into the RAV4 I wanted. Made the process very simple for me and I am absolutely in love with my new car! Thanks Baher!!

Excellent Service!

Lionel Rodriguez was a pleasure to work with. He is a young sales person who seems like he has a bright future in this field. He was very accommodating to my needs and did his best to meet all of my demands. For these reasons, I was able to close a great deal that benefited me and my family. Tausif Raza is very friendly and easy to get along with. During the finance meeting, Raza created a comfortable atmosphere where I could easily express my thoughts and have my questions answered due to his explanatory manner. The manager, Felix was great as well. Because of the hospitable and friendly environment, I will recommend Westchester Toyota to all of my friends.

Fantastic experience

Randy Martinez was such a great person to work with! We never felt pressured, he worked with us, looked out for our interests and answered all our questions. He really went the extra mile., and we ended up with a car we just love--a 2016 Prius Four. Fabio led us through the financing and was very clear with a complex process. Unfortunately, I do not remember the insurance person's name, but he was awesome, too. Would totally recommend this dealership!

Excellent Service!

Lionel Rodriguez was a pleasure to work with. He is a young sales person who seems like he has a bright future in this field. He was very accommodating to my needs and did his best to meet all of my demands. For these reasons, I was able to close a great deal that benefited me and my family. Tausif Raza is very friendly and easy to get along with. During the finance meeting, Raza created a comfortable atmosphere where I could easily express my thoughts and have my questions answered due to his explanatory manner. The manager, Felix was great as well. Because of the hospitable and friendly environment, I will recommend Westchester Toyota to all of my friends.

The service and Randy's help was top notch

It was just the second time I was there I come all the way from queens and I don't regret it I got a price I can work with and easy negotiating thanks.... will definitely recommend family and friends

Great service

LaShawn was a friendly, helpful and, knowledgeable. With his help I was able to purchase a 2013 Toyota Sienna LE. Great service I would recommend anyone to purchase their next car from there.

Amazing

visit was awesome from the very start Gabriel was very patient told him what I was looking for and he did exactly that highly recommend.

prompt, courteous, respectful

Robert Garcia is knowledgeable, fast, and hard working. This was the second visit with Robert, and both were well received. I would recommend him to anyone.

Solid experience in all aspects

I had a very long process to purchase my new truck it had to be special ordered and then they stopped building the current year that I submitted. The truck ended up being built as the newer model for the same price without question. Even though the process was extensive the dealership was great throughout when I went through my sales manager. I got recent updates and they never stopped looking for another truck already built they could trade for so I could get it sooner. I live far from the dealer and they helped me work with the lender so I only had to make one trip for the pickup. They are very workable. The biggest plus was there were no games here. I went to many dealers and every one of them played all the games we all know and love that makes buying a new car make you cringe. They were very thorough, professional, and just a pleasure to deal with. I would consider buying from them again even though I live far away. Any questions about the vehicles they either knew of found out for me right away. Dennis Clarke is my finance guy doesnt pressure you into buying things you dont want to, same as everyone else i dealt with, which is a huge plus for me from a dealership. Robert Rios knew a lot on vehicles; cars and trucks, which is also what i look for when buying, i want someone that knows more than me when i go to buy and I do my homework. John Madera was the manager that I dealt with mostly and I am very pleased, he gets things done, gets back to you, and in a timely fashion. the only negative was sometimes dealing with other people that didn't have my account weren't as helpful. All things considered I recommend.

Perdro was professonel and a true asset to the dealer,.

Pedro was main reason i purchased a car there and was a true proffesional!!! I will recommend him to my friends and look foward to working with him in the future.

Best Sales Associate I have ever encountered.

I had an appointment at 10:30 am this morning to discuss my options on purchasing or leasing a 2016 4 Runner. To be honest before i arrived at the dealer ship I did not know what to expect. I was just going with the idea that I was going to be pressured into something i didn't like or something that would make me upset and walk out the door. But that was FAR from what I experienced. Mr. Robert Rios was extremely Patient, knowledgeable to the questions i was asking and his demeanor was very pleasant and made me feel comfortable. As I left the dealer ship I realized that i had left an important work pass in my old 2002 4runner . I went back to the dealership to get my parking pass but the car was sent off to the service department. When i contacted and told Robert what i had left behind he voluntarily went out of his way to get my pass from the car at the service center and bring it to my place of residence.This level of service is by FAR above and Beyond what i expected. Robert Rios is an extremely great sales professional and an asset to Westchester Toyota Konstantinos

Corolla

Raul was a great sales person- through every step of the way he helped me through the process of renewing my lease and looking at options. He took me through the test drive and all my financing options and was very clear on what I was paying for.

Experience with Jessue

I was serviced extremely well. My family was shown an immense amount of respect and we were well informed. We will definitely return to thus dealership if we purchase a new vehicle

Considerate and Friendly

Walter was very considerate and knowledgable. He was able to work with me to get me the best car and I feel like I made the right choice.

Thank you , Mr.Garcia

Mr. Garcia did a great job taking care of me and my car, he tried everything he could to get me the best and I will definitely come back. He is the best service consultant I have ever met. Thank you very much!

Excellent service

I came in for a scheduled maintenance and a tire with low pressure, I was in and out in a quick fashion and with a new tire thanks to Toyota tite and wheel protection.

working with Jesus Suarez and he has been awesome!

Jesus Suarez has been working with me from day one. he's been great assisting me to make the right choice. awesome dealership. would recommend it to anyone

Excellent service!!!

Exceptional service from start to finish. I walked in the dealership not knowing what to expect but walked out feeling like a VIP. My experience was great.

Service with Jessue Alvarado

Outstanding service and professionalsm i would recommend anyone to come here he took his time and answered all my questions with patience and i thank him and Toyota for that and this beautiful car i cant be happier

New car purchase

Very good experience. I was able to make a deal and get back to work very quickly. Picked up my car Saturday morning and I was able to trade in my old car to them.

Bad experienceh

Sat.13,2016 the exitement of leasing turned into a nightmare, when after waiting 7 hrs we were preassured to accept another terms under the heat of the financial office, stress for being waiting too many hours, my husband and I are over 70 years old, and and the preassure of accepting a much higher amount in down payments. It was just. an standard model only 2016. I didn't even got the color I wanted, white., because they didn't have it and I had to pay more for a "transfer" unbelievable. We accepted just because we were in shock.

Three touring

Walked into Westchester Toyota and Baher greeted me. I've been searching for a prius three touring for weeks now. Went to four different Toyota dealerships and they were all rude and quick to give me the run around. Baher took his time and got me the prius three that I wanted. Excellent customer service.

Dennis Clarke-Finance Manager

Dennis was so knowledgable, he even advised us what to do when we go to have our first service check up-he was quick and so organized even though he had an immense amount of papers for us to sign and initial, but his presence of politeness and courtesy made it painless-great, great experience

Genuine helpfulness

I was recommended to Carlos Paulino by an adquaintace for help regarding a new car. I was in a bit of a jam where I had a Lincoln Navigator with a 21% percent interest rate. Carlos went to work and helped me buy the vehicle and put the negative equity into a Toyota car. It was a smooth transition and I was relived. I recommend him to any one with any car trouble for helpful transition.

Great

I had great service here and will recommend anyone here. They help I got was amazing and I was able to come home with a nice car for me and my family

Experience at Westchester Toyota

Lionel was very helpful during the process of me receiving my car. He even picked me up from my house in Manhattan twice. Lionel was very knowledgable and gave me a good deal on my Highlander.

Professional and courteous service

I bought a 2013 Toyota Prius Plug-in Hybrid. My salesman was Francis Nunez, and he was very helpful. He patiently answered every question from my and my wife, and stayed late to help us.

My new Corolla 16

This is our second purchase from westchester Toyota. We dealt with Baher and Pablo. Both of these men had great customer service. We are extremely satisfied with our purchase.

Waste of time

I made an appointment with this dealer for the express purpose of test driving a Scion iA. I confirmed with my salesperson the day before the test drive that they had a Scion iA. On the day of the test drive, I got confirmation from the salesperson about the test drive & I even changed the time of the test drive to an earlier time. When I got to the dealership, they took a copy of my driver's license and I waited for the car to be prepped. After a few minutes, the salesperson told me that they had sold their only Scion iA that morning. They asked me if I was interested in test driving a different cars. When I told them that I was not interested, they asked me if I would be interested in test driving at the end of the month when they would have another Scion iA in stock. When I told them that I was not interested, they told me that they could get another Scion iA from a sister dealership but that I would need to put down a deposit. I decided to leave and they had the gall to tell me to wait for the manager to come by and thank me for my visit. I just left.This dealership was a complete waste of time for me.

I had a wonderful experience at Westchester Toyota.

I would recommend this dealership to anyone who want some vehicle the people here are friendly and very helpful. They made sure that I left there satisfied with the help car I wanted and with a rate I can afford.

New lease on 2013 Rav4

Mr. Gomez was very professional, courteous and helpful. Would recommend him to other customers and is a credit to the dealership. Will return for future purchases/leases.

My mom and i had a good experience at this deale

I gave them an excellent rating because the sales man was very nice, clear, and spend a long time clearifing any questions my mom and I had regarding purchasing a new car.

Amazing

He explained step-by-step the care of my vehicle he took the time to explain What my car need service in. And wait time was not ridiculous I was taking care of and timely matter.

service experience

It was very good experience that I got it from my dealer. Excellent works. I appreciate all the service that you made.THANK YOU Mr. ROBERT GARCIA.

Great job!

Cristian was so helpful, he did everything for me to get my first car, good customer service I got from him, I definitely will recommend him to others.

New Car buying experience

As usual, I had a wonderful experience at Westchester Toyota lead by No other Mr David Lee & Tausif Raza & Faruk shahzad. I will continue to come here and will very confidently refer my family and Friends.Thank you

Good experience

The salesman was very helpful and very polite.. I enjoyed my visit to the dealership.. Everything was explained to me.. Great customer service and very friendly atmospheres.

Mr Valerio

Amazing service to say the least! Went in with no appointment and Adrian took great care of my vehicle. Was very detailed with the work that was needed and recommended. Glad I service my vehicle with him. Kudos to Adrian.

Amazingly great!

Lionel made my experience at Toyota pleasant. He was not a pushy salesman, but yet he knew how to sell a vehicle. He had a lot of patience, especially because I kept revisiting with different family members. He answered all of our questions even after we bought the car. He kept us happy and smiling even when we had to wait to see the next person to buy our car. He even cleaned the car and fixed some minor details He was flexible with his time even when I kept switching days and times. I would recommend him to a friend who is thinking about getting a car. Would bring her directly to Lionel.

Very accomodating

Everyone went above and beyond. Carmen was determined to make this happen and addressed all our concerns. She is very professional. I would recommend this dealership to other.

one stop shopping

It is hoped that my recent buying experience was customized to my unique circumstances and will be reflective in my ongoing relationship with this dealer.My sincerest thanks to salesman Robert Rios, finance person Joe Kundrad and Allstate insurance rep, Adesina Idowu who all helped in making the process a 'one stop' shopping event.

OK, Not Great

I bought and did financing elsewhere. Raul was friendly and mostly useful. The finance guy who tried to sell me a warrantly seemed disinterested and kinda sleazy. The manager was OK. The car is great. The price was OK, but they hit you with some $800 liability inspection, which seems like nonsense to me. They chopped a little off the price when I balked at the unexpected fee, but unsure why pricing has to be so vague and floating in this era of mass information. Behavioral economists would tell you that you could sell more cars, probably even at a higher price, if all fees were clear and up front. There was only one key that came with the car - another couple hundy to get a copy. Pisses me off. All in all, it was OK.

La makina

Gracias a el staff claudio y demas staff que nos trataron magnifico. Una inolvidable experiencia. Gracias. Recomiendo que vengan a este lugar para su proximo carro

Awesome

Christian martinez did a great job taking care of me, tried everything he could to get me the best and i will definitely come back. Thank you chris.

Buying a minivan

Buying a minivan my experience buying my minivan today was excellent rowel took really good care of me. He was extremely thorough and showing me all of what the sienna LXe offered. Though I was on the fence about whether or not to buy a minivan or an SUV he showed me both options and helped me to make my final decision

My experience with Carlos was excellent.

Carlos was top notch, He was very helpful and understanding. My only issue was with he dealership itself as the manager never came over to introduce himself to me as I was buying one of his cars. I have never had that experience before It would be incumbent on the person in this position to avail himself to a customer who was spending this amount of money to at least introduce himself and say thanks and good luck.

A painless first car experience!

I had a great experience with Westchester Toyota Scion! Randy was very patient throughout the entire car buying process, and made sure all my questions were answered as this was my first new car. I will definitely be a return customer!

Great Experience!!!!

It's our first time to buy a car in Toyota and our salesman Pedro made it so easy! From day one till we brought our car home his been very helpful with us.His an expert in what he do as he knows his craft.He even have engaging personality that you would like to continue until the deal is accomplish!!!

Happy Rav4

I have purchased several cars at Westchester Toyota and have always had a great experience, this time it was an even smoother one with Pedro my salesman, even coming in person to my work to finalize paper work on the car I was leasing and decided to keep.

Rich Modafferri always delivers above all expectations!

Rich always makes a point of going above and beyond the usual service and adding his own special commitment to excellence.Rich always delivers a quality experience..Having known and counted on Rich for many years now--I can honestly say I am always impressed by his dedication to doing such a great job for all his customers!

Claudio is the best!

As soon as I sat down to discuss a potential deal with Claudio, he was honest about everything. He immediately went to work for me, and got me a great deal! Elizabeth, in the Allstate office, saved me over $300 per year by switching from Liberty Mutual to Allstate. I was really taken care of!!

Great Service Wilson!

My experience at Westchester Toyota was a great one! Wilson was very professional and a GREAT listener with a calm disposition! Although I had many questions, he patiently took the time to answer them and clarify any misunderstandings. He displayed a clear understanding of my needs as his customer. I walked away feeling confident in my purchase because of Wilson's intent work ethics in making his customer first priority! I will definitely return when I am ready to purchase my next vehicle at Westchester Toyota. Thank you Wilson!

Loving my car

I went with my father to see a couple used highlanders. We were greated by Jesus saurez We saw one that catch our attention but latter we decide to purchase a new one. We went back a month latter to ask for Jesus and there he was he order our car and a week latter we were driving this beautiful highlander. I recommend this dealership and of course Jesus. 5 start service

2013 toyota corolla

Westchester Toyota always helps me with my vehicles. Manny Duarte was very helpful with everything. Will come back here to get any new car I get

Great service

Really friendly environment feel like my time was appriciated and will always come back here for my at her auto in the future highly recommend

Robert Rios & Dennis Clarke were amazing!

Robert Rios & Dennis Clarke took the best care of me & I am forever grateful! Best service ever, I love my brand new Toyota Corolla ! Thank you both

Great Experience!

As soon as I sat down to discuss a potential deal with Claudio, he was honest about everything. He immediately went to work for me, and got me a great deal! Elizabeth, in the Allstate office, saved me over $300 per year by switching from Liberty Mutual to Allstate. I was really taken care of!!

Easy and helpful

The leasing process was very easy and straightforward. The staff was very helpful and flexible. Thank you Wilson for helping me find exactly what I was looking for.

Experience was Excellent

When I arrived at Westchester Toyota I met Wilson Balbuena. Wilson was very kind, patient and understanding, he made me feel very comfortable while I was in the dealership. I will definitely be a return customer. Wilson never made me feel like it was all about the sale, he wanted to make sure that I left happy even if that meant not getting a car at all. I definitely did leave happy it was an absolute pleasure thank you Wilson.

leased car

Lionel Rodriguez took lots of time explaining the process of leasing a car and options, and how they worked, also he went over the contract and answered all our questions. Once we decided on which car was the best one for my wife and i we decide on a color which they did not have at the time... Lionel went beyond to look for the color we wanted , within a week he found one at another dealership which was delivered that same week. All were extremely courteous and professional.

Very welcoming...

Mr. Rodriguez has excellent communication skills along with taking the time to make his customers feel at home. Very friendly and he's not a know it all he will also seek for help from his superiors need be, which is great team work therefore excellent customer service overall....

Sales

On July 11, 2016 I walked into Toyota Dealer on Central Ave Westchester to purchase a vehicle for my mother. I the undersigned have a Toyota myself. I finally convinced her to join the Toyota family. When we entered the dealership we were welcome professionally and respectful. I was very happy to experience this again along with my mother. Of course she was nervous, but they explained everything to her and made her feel comfortable. They let her test drive it and explained every little detail on the vehicle. At the end of the day she was still a little but very happy with experience and the vehicle she purchased. Thank you Toyota and thank you Lionell Rodriguez and Gabriel Queries.

leasing a car

Lionel Rodriguez took lots of time explaining the process of leasing a car and options, and how they worked, also he went over the contract and answered all our questions. Once we decided on which car was the best one for my wife and i we decide on a color which they did not have at the time... Lionel went beyond to look for the color we wanted , within a week he found one at another dealership which was delivered that same week. All were extremely courteous and professional.

Sienna LE AWD

Customer service was great. Baher was my sales rep and he laid out all my options. I am completely satisfied and will definitely come back tomorrow with my cousin to make the final decision. Tausif Raza, the finance manager was also very helpful. Great staff.

Good service

I leased a 2016 Toyota Corolla s white. Very good customer service. I would recommend this dealership. Friendly staff that works with you. Thanks for everything.

Great experience

My salesperson Carmen was very helpful throughout my purchase for my 2016 RAV4. Everything went smoothly and quick. Carmen was very understanding of my needs and helped me pick the perfect car.

Great Experience

I had a great experience while buying my 2016 Toyota RAV4. My sales person Carmen was very understanding of my needs and helped me find the perfect car. Thank you very much for everything.

Great dealer

I went for brake change and in less than 2 hours my car was done. Great job no complaints so far. Annabel was truly exceptional, she was very helpful, pleasant and polite outstanding customer service

Good experience, lovely staff and great service

Everyone at this dealership was very professional, responsive and helpful. My questions were answered quickly and completely. Issues were addressed and resolved promptly as well.

Great service

The service was great , Francis was there to assist with everything i needed. Very well organized set up they have. Glad they where there to help with what i went in there for

excellent!

My service experience was excellent. Hector assisted me with my 05 Camry and even offered a complimentary car wash once everything was done.He was very professional and really knows his stuff. The other staff were just as exceptional. I would recommend hector for anyone whose looking to get the real deal on services. Thumps up Westchester Toyota!

excellent service

My service experience was excellent. Hector assisted me with my 05 Camry and even offered a complimentary car wash once everything was done.He was very professional and really knows his stuff. The other staff were just as exceptional. I would recommend hector for anyone whose looking to get the real deal on services. Thumps up Westchester Toyota!

Rep Gabriel Quero made it a good experience

Sales rep Gabriel Quero made my experience at Westchester Toyota a positive one. He was informative and helpful, even driving me from my home and back again when I didn't have transportation to the dealership. When the floor mats that he had promised were in the trunk turned out not to be there, he proved himself a man of his word by going to exceptional lengths to supply them, several days after I'd completed the purchase. Westchester Toyota might improve their internal communications; days after I bought the car , I was still receiving emails asking if I'd made a decision. But with Gabriel Quero as my rep, I was able to forget such minor glitches and my overall experience was a good one.

2014 Toyota Tacoma engine noise

I took my pre-certified vehicle to Westchester Toyota due to engine noise. They claimed no noise was found, while 2 Toyota dealerships agreed there was a problem.

2016 highlander

I went to several dealerships to get a Toyota Highlander xle. Westchester Toyota gave me a great deal for the exact car that I wanted. Manny Duarte was very helpful in the whole process.

My dream truck

I walked around the dealer to make sure they had the truck I wanted in the lot, after going to the back and not seeing it I've decided to just ask for some help. Within seconds; Michel my sales person asked me if I needed assistance. Couple hours later I left with my dream truck. Thank you westcjester Toyota!

2014 Corolla LE

Customer service was great. My dealer worked with us all week to ensure we were happy with our deal. The team worked hard to meet all my needs and requirements.Robert Rios went above and beyond to meet my expectations. Would definitely recommend this dealership for good customer service, well maintained cars, and overall great deals .

Fantastic

Faruk shahzad is fantastic. I will always come every time I need the car. I highly recommend him to everyone. Excellent person. Best experience in can imagine.

RAV4 2016

It was great experience no pressure I got the price that I was looking for , great serviceI got the color I want , very simple easy process Very happy

Excellent Customer Service

Sales Rep was quite knowledgeable and extremely helpful going the extra mile to make sure we were satisfied with our purchase.

Thank You for your great service

After looking around for a comfortable vehicle for a few day Wilson made it happen . I got the perfect vehicle for my family that's growing a Toyota Highlander in white . Wilson was very helpful, everything was fast ,easy and I left with the car I was looking for a few days .Thank you.

SERVICE CONSULTING

MY SERVICE VISIT WAS VERY GOOD.MY SERVICE REP WAS ROBERT GARCIA HE REALLY FOLLOWED UP MY VISIT AND WAS VERY HELPFULL THRUOUT MY VISIT

Outstanding sales professional !!!

This has been my first time at Toyota and I have to say Anthony is truly a gem ... Never have I meet a sales person so kind , generous and knowledgeable. Anthony went above and beyond the call of duty with us ... He made the entire experience stress free I have and will continue to recommend him ... It wasn't all about the money with them but instead it was about making sure the customer was satisfied!!! Thanks Anthony and westchester Toyota !!'

Loved Robert Garcia!!

Robert Garcia was very helpful and knowledgeable. He explained everything very clearly and he was extremely polite and personable. I truly enjoyed my experience at this dealership because of Mister Robert Garcia.

A truly unbelievable experience! Anthony A+

Its been the most pleasurable car buying experience I've ever had with Anthony Lekocevic. He was so sincere kind, went out of his way multiple times to my job, and home to make sure the deal we had would pull through. He also picked up my children while I was in the finance office with Fabio. I've never had a more professional, honest, and nice salesman car buying experience ever like this. Westchester Toyota has my business for life as long as Anthony is taking care of me and my family! Thank you so much I love my new Toyota Corolla sport! God bless Anthony and Fabio with finance. Sending all my friends and family to you guys! :)

Anthony Lekocevic A+++

Its been the most pleasurable car buying experience I've ever had with Anthony Lekocevic. He was so sincere kind, went out of his way multiple times to my job, and home to make sure the deal we had would pull through. He also picked up my children while I was in the finance office with Fabio. I've never had a more professional, honest, and nice salesman car buying experience ever like this. Westchester Toyota has my business for life as long as Anthony is taking care of me and my family! Thank you so much I love my new Toyota Corolla sport! God bless Anthony and Fabio with finance. Sending all my friends and family to you guys! :)

I had a really good experience

I had a Really good experience. Francis, the sale person who assisted me in the purchase of my car, was really helpful and knowledgeable. Awesome

Great experience

I have purchased seven Toyota cars and never had a good experience. This was the first time. Francis Nunez was the best salesman I've come across. Very professional. I hope he's still there when I purchase the next car

Bhafzal

Great experience buying a car from Westchester Toyota. Easy going great customer service. Thank you Faruk for your help and your support. And I will recommend this dealership to my friends and family.

Excelente

Christian martinez me ayudo muchisimo en mi compra de mi carro, buen servicis bien amigable, definitavemente se los recomiendo. Gracias de nuevo christian y david.

My experience

Easy to work with. After speaking to Gabriel, I didn't have to visit any other dealer. He treated me with the utmost respect and diligence.

Great experience

Great people, very friendly . Vincent was great he answer all my questions ,he was very professional and convince me on getting a 2016 Toyota Highlander .

Great experience, as always

We have used this dealership for our last 3 cars lease agreements. They have always been helpful and supportive. Our sales person, Jesus Suarez-Diaz was great to work with. He went out of his way to make sure I received the best car for my needs.

RAV4 sale Carmen

Fantastic sales experience with Carmen Sanchez! Carmen is extremely knowledgeable and friendly. She was able to walk me through the sales process with ease. I found the car I wanted at a fair and reasonable price. I definitely recommend you to contact Carmen at Westchester Toyota.

Got everything we wanted - thank you, Wilson.

My husband really wanted the Highlander XLE in black with almond interior and captain seats. 6 weeks later we got exactly what we wanted. Wilson was very helpful. While we waited for our car to be built, he called us occasionally to check-in and see if we'd be interested in other versions. He was not pushy, at all. We are extremely happy with our experience with Wilson and Westchester Toyota. Oh - I should mention, we drove in from Manhattan in order to work with Wilson. We preferred Westchester Toyota service over Manhattan Toyota. Thanks Wilson, Fabio, Felix and the gentleman that handled our insurance (he even charged my phone for me)! We LOVE our car!

Pleasant experience

They were very pleasant to work with... They answered all my question i had about the car and what add-ons the car had... i would definitely recommend this dealership... i will be back to purchase another car..

Excellent service

Gabriel was excellent. He was very clear in showing us different features and the difference between a few model cars we were looking at. He made the experience of buying a new car such a pleasure.

Lease buyout

Great experience. Baher was my sales rep. He was very professional and had a nice gesture throughout the whole experience. He laid out all my options and I am very satisfied with my payments now.

Wonderful.

Anthony and Fabio were two very professional gentlemen, who made buying our new 2016 Toyota Highlander stress free. They explained all our concerned and treated us like family. We will definitely go back. E. R.

Service Centrr

I had a wonderful experience working with Robert Garcia. He was helpful and knowledge with questions. He also listened and was tentative to my needs. I look forward to working with him in the future!

BEST SELLE

THE BEST EXPERIENCE EVER CHARLES IS THE BEST SELLER I"VE EVER MET, HE IS A VERY PROFESSIONAL PERSON WHICH TRIES TO HELP AS MUCH HE CAN. AM SO HAPPY TO BUY MY CAR IN WESTCHESTER TOYOTA

New 2016 RAV4

Raul was great! Everything went well and very smoothly and was super easy. I'd definitely recommend this dealership to anybody looking for a new car.

Great experience! I felt taken care of!

Robert Garcia helped to answer all my questions in timely fashion when I visited the Westchester location. He was extremely polite and knowledgable, he was able to answer all of my questions without me staying there all day. He seemed to be very personable and relatable, I enjoyed talking with him and I enjoyed dealing with him, I will definitely come back and ask for Robert Garcia!!

Excellent service on a lease

I came into Westchester Toyota with strict parameters and a terrible head cold. The treatment I received from Raul Gomez was excellent and swift. I would definitely recommend this dealership to friends and family. Thanks again Raul and the Westchester Toyota family.

Easy to work with

I had a car coming off lease and they actually gave me money back for it because I had low mileage. I used this to help pay the cost of a new car. They got me the new car I wanted and presented me a bunch of different financing options which was helpful. Ronald (sales person) even drove to my house to drop off some mats that the factory forgot to include.

Best service I have ever received!

I love this place! The service department ( especially Robert Garcia) was excellent! He was honest, very friendly, trustworthy, and helped me understand the issues I have having with my Corolla. I would definitely come back here for my next new car. I was well informed about all the services being done and was taken very well care of. Special thanks to Robert!

Excellent Customer Care

From the moment we entered the store, Herbert greeted us with a smile and assisted us every step of the way. I am happy with my new car purchase and the quality of customer service which is why keeping returning to Toyota. I highly recommend them!

Toyota camry

I bought my camry over a year ago and the service from here is still fantasic. Robert has remaind in contact with me and my husband and we are currently bringing him more buisness because of the exeptional service.

2nd Chance

Sooooo after my past experience with them... I still decided to give them a try since the manager was nice enough to follow up. I was trading in my 2014 Corolla S since my lease was up. Originally I was just gonna go to jeep but I really loved my Toyota so the product gave me that extra push. I walked in and a young man named Fernando Rios greeted us and assisted us with our questions. I originally didn't even take my car in fear of being forced or manipulated into a deal. {bad experience lol}. Fernando was calm,collective and very professional. He asked me about my concerns and gave me no feeling as of being pressured!!! After helping me with my questions he proceeded to showing me the vehicle. I originally didn't like the base model of the RAV 4 which was the car we came to look! He took into consideration my wants and needs and showed me the SE. On the way there I saw the hybrid and wanted to try it. He was patient and didn't mind showing every car if I wanted! After test driving the car I wasn't happy with it, so we went on to test driving the SE!! I looooved it! Fernando was the easiest person and most pleasant sales person I've worked with and met. The negotiation process was super easy and when the vehicle I wanted wasn't available he quickly located it for me and had it ready. Any concerns or wants he made sure I was satisfied with!Thanks to the Finance Manager Fabio as well for making everything easy to understand and making sure i was taken care of. I would recommend to everyone the great experience I had with westchester Toyotas sales person Fernando Rios! as well as Fabio the Finance Manager. I picked up my brand new 2016 Rav4 Se and I'm super excited and happy!!! Thank you guys for making this a pleasant experience.

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