West Herr Nissan of Lockport

xianzero

Because your team and your salesman Erik Giardina were phenomenal. Very honest and relaxed no pressure attitude. Complete transparency, excellent service, and I really felt like they cared about meeting my needs.Thanks sincerely, Christian Townsend

Service department

The service department has later hours which makes in convenient, and very reasonable.

Great Experience At West Herr Nissan of Lockport

The staff at this location are friendly, helpful and a pleasure to deal with. I would highly recommend Tom Hanifin, Sales & Leasing Consultant. Tom is professional, honest and very easy to talk to. I love my car and look forward to driving it for many years to come. Thanks for everything. Kathleen Nelson

Very satisfactory lease experience

Derek helped me find the perfect truck and then worked to set up lease terms that met my needs .The delivery process was quick and easy; everything new on the truck (this is my 3rd. Frontier) was fully and clearly explained. Truly a wonderful experience! William (Terry) Cummings

Awesome experience

Erik G was awesome! Very patient and easy to work with..

Great experience Erik was wonderfull at West Herr

The first experience was so good I bought two. GREAT CAR GREAT PRICE GREAT EXPERIENCE!

Quality and Integrity Filled Experience

Derek Vandriel sold my husband and I our last vehicle out of West Herr Nissan Lockport. We found the vehicle located at another West Herr online through FB and Derek got the vehicle to Lockport within a day. From start to finish he treated us with respect and was not pushy in any way. He answered our questions and walked us through the process explaining everything in depth and taking care of our entire family, including our two girls. The financing manager there did a great job in getting our application approved and we were very happy with the service and warranty offered there. You will never feel like Derek is not treating you with respect and he will put your needs and desires above the need to make a sale. The facility was fantastic when I returned a week later to have a small dent fixed. This was the best car buying experience we have had BY FAR and our Explorer is still doing fantastic after a couple months later and two long road trips later.

best car experience I ever had

My experience with West Herr Lockport was amazing Denzel my salesperson was very good knowledgeable and the whole team it was her lock work were amazing I would always purchase a vehicle from these guys and I will tell friends and family thanks for making my experience. Easy love my new vehicle :-)

GREAT EXPERIENCE!!!

The guys here at West Herr Nissan of Lockport are great! They were very helpful from beginning to end. They worked with me on everything! They were patient even though I was picky. They got me in a great new car that I love. Jamie was amazing and helpful, as well as the finance manager Tim. Thanks guys!!

Nice Experience at West Herr Lockport

I was searching dealerships in WNY for a 2015 Nissan Xterra. I live in Rochester, NY and although there were a few in Rochester, West Herr had one with very low miles. I was hesitant to made the drive to Lockport, but was glad I did. I scheduled an appointment, and when I arrived I was greeted by salesman Kevin Haines and manager Jamie Raymond. Both Kevin and Jamie made me feel comfortable, not like I was at a "car dealer". Kevin took me on a thorough test drive reviewing all the vehicle details and answering my questions in detail, while Jamie assessed by trade. We worked out a deal that day. They handled all the paperwork and got the vehicle ready so I did not have to make a return trip from Rochester. Kevin Haines and Jamie Raymond truly made the trip worth it. Great atmosphere, friendly people, great experience.

Excellent Service, Selection, Buying Experience

A newer salesman, Robert Ford, contacted me while I was in the final year of financing my 2006 g6. I had tunnel vision of just getting through my final payment, even though my car would very clearly not last much longer after. Robert completely shattered my negative opinion of car salesman, by helping me find the exact car I wanted, cutting my interest rate by 17 whole points, and ultimately sending me on my way in my new Honda Civic as a very satisfied customer. Any and all car buying that I do from now on will be done through him, and I will send every friend, family member, or even acquaintance to him as well. Thanks to him I'm driving a nicer, safer, more affordable car with much less of an interest rate. He's the man.

Will come back

My salesman was able to find the exact car I wanted down to the T. They worked with me on my trade in, and I was able to drive my new, beautiful car away a few hours after I walked in. Thanks a lot Rob!

West Herr Nissan of Lockport is A#1

I purchased a new Nissan Frontier King Cab this week from West Herr Nissan! I was thoroughly impressed with the [NEW] facility. The buying process was smooth and relatively quick. All the employee's were friendly and were smiling. I was treated extremely well---wish I had some more money, I'd go buy another vehicle from them! I highly recommend you give them a try.

Great experience

After two test drive my son found the car he liked. Kevin Haines was very helpful, patient and was able to give all info. about the car. I did expect some negotiation on price, but that wasn't the case. I didn't like that though. We did have some problems with the car but eventually all repairs we're completed and he is enjoying the car. I would give the whole process 8 out of 10.

Easiest Car Buying Experience EVER!

Everyone at the dealership just wanted us in the car that best fit our lifestyle and budget. Derek Vandriel and the crew made this such an easy process. We will definitely send others to West Herr Nissan of Lockport and go back when we are next in need of a vehicle.

Another great experience

Just bought another vehicle from Kevin Haines! Kevin helped us find the right vehicle to fit our budget and ensured our satisfaction. I would highly recommend Kevin to anyone in the market for a new or used vehicle, you will not be disappointed with his attention to detail and his commitment to customer satisfaction. General Manager Aaron Hill greeted my family and I and made us feel welcomed during our visit. Finance Manager Tim Nunan was great as well getting us the right financing to keep our payment where WE needed it.

Great buying experience.

Our salesperson was Kevin Haines, whom we would recommend. He was professional, friendly, helpful and knowledgeable. The sales manager Tom Funke was also a pleasure to deal with.

A Great experience, Kevin was very helpful

Very relaxed experience, Car buying as it should be. Kevin was friendly, helpful and competent.

My man Derek

West herr is a great place, were very open and honest about pricing. I'm fully satisfied with my purchase of a 2015 Nissan sentra from Derek Vandriel, he's a fantastic human being and west her is a fantastic place.

very professional

I thought West Herr was very professional,friendly did not push you into a buy.. It was an excellent buying experience.. The sales experience was great..

Chris Ratka exceeded my expectations for service

Chris worked hard and exceeded my expectations for service and customer satisfaction. I will be back with him and West Herr for my next vehicle

Wonderful Experience

Sharon Strong contacted me as my lease came to a close. She was very personable and helpful as I began the process of leasing again. Sharon introduced me to Kevin Haines who was fantastic. He was very knowledgeable and personable and explained everything very thoroughly. My experience was very positive!

Awesome service, friendly staff

1st time leasing a car. Never thought it was possible, but Mike Campbell, Finance Manager & our salesman Kevin Haines were wonderful & took great care of us. Listened to what we needed & kept us in our budget! Will highly recommended them to anyone looking for a car!

GREAT AND QUICK SERVICE!

I had a fantastic experience leasing my first car. Nick was helpful and explained everything to me very clearly.

New lease

We had a wonderful experience from Tim Boyle and the rest of the team at Capellino Nissan! Tim gave us so much information to help us with the decision to lease! We love our Rogue and would not hesitate to deal with them again!

5 Star Service!

Great service, they really treat you right even for something small like an oil change. Darryl the service manager has a passion for cars and it's clear he's very knowledgeable. There was no pressure at all and they didn't try to find problems on my vehicle to up sell like other dealers. He even took the time to talk with me and I didn't feel rushed like I was just another customer. I definitely would suggest coming here for maintenance on your Nissan. To top it off they wash your car for free (and actually make it shine).

16 years of satisfaction from Cappelino,

We have purchased all of our vehicles from Cappelinno, for at least 16 years and will continue to do so. Great sales person Tim & General sales manager Al Steffenhagen have continually met our Nissan purchase objectives for all of our past & future Nissan needs, Thank you so much. David J Wylier

Great Service

Bob Swedish and employees were very help full when purchasing my vehicle.

happy with my altima

Nick Buccarelli was helpful and honest. Love my new ride!

Vehicle Purchase

It was an easy buying experience from Nick Buccarelli and the rest of the team at Cappellino's

choosing a new car

We are always confident the we will get great service and the best price when we go to see Gary Cappellino. We have been dealing with Gary for years and are always treated with care and respect. Would not think of doing business any where else or with anyone else. Thank you, Gary

Excellent Service

I went looking to trade in my 2002 Pathfinder and I was pleasantly greeted by Craig Fuzi who helped me to pick out the exact car I wanted. I am very happy with my new Pathfinder and would definitely go back to this dealership to purchase a new vehicle.

Relaxing experience working with Craig Fuzi .

We purchased a 2012 Quest from Cappellino. The van was delivered on time and the sales person, Greg Fuzi was most helpful during the whole process. He even called home after we had the van a couple of weeks to find out if we had any questions. We had to stop at the dealership once because we did not understand some of the electronics and Craig spent additional time instructing my wife and I how some items worked, very helpful.

Best place to go to buy a Nissan

Back in 2012 we purchased a new Rogue. Al Steffenhagen was fantastic during the sales process. he was able to identify the feature that would be of interest from the Nissan we traded in as part of our purchase. Since our purchase we routinely return to the same dealer because the level of customer service continues to excel. During service calls or immediately after we are contacted by Al. He checks to make sure we are being taken care of during these visits. Once I'm ready to purchase a new Nissan Al will be the first person I contact. Carl

Great buying experience at Cappellino Nissan

My experience at Cappellino Nissan was wonderful. Bob Swedish was superb. Very helpful and nice to deal with. I would highly recommend him. Thank you so much. I love my new Nissan.

Great Customer service. Salesman Craig Fuzzie.

I have been leasing Nissan vehicles from Craig Fuzzie for many years and will continue to do so. Craig is an excellent salesman. Very professional and helpful. I referred him to many others.

Great Experience!

I had a great new car buying experience at this dealership! Two thumbs up!

great customer service

Nick Buccarelli was the sales person I worked with. He had impeccable customer service skills and really made a (sometimes) stressful situation into a wonderful experience. Highly recommend Nick as your sales guy at Cappellino Nissan!

Great Place to buy a car

Cappellino Nissan made it very quick and easy to purchase a car from them. Their staff is knowledgeable and was able to work well within my budget. Al Steffenhagen made the buying process stress free and there was no haggling back and forth like other dealerships. I told them what I wanted and they made it happen!!

Reliable Dealership and more...

Having driven Nissan/Datsun cars for over thirty years, I have always found this Lockport, NY dealership (Niagara Nissan) to be of high quality. Their Sales Mgr. Al Steffenhagen and his staff are always knowledgeable about their products, service and maintenance, also very cooperative and friendly.

Well recommended

Al and his crew came recommended from several past clients. I would recommend as well!

Craig Fuzi is the best!

Craig Fuzi was extremely helpful and knowledgable. I recommend Craig Fuzi to everyone I know.

Easiest car buying experience ever!

My husband and I were looking to upgrade our vehicle so we stopped into the lot and that's when we met Nick Buccarelli. He was great we told him what we were looking to find and he was able to find exactly what we wanted in our price range. That by the way has never happened before fir us, we usually have to settle for something a little less then what wewant. Our new Rouge is great by the way! We did have a wiper that did not work but that was no big deal we got it right in to the servicedepartment and they even gave us a rental for the day at no charge to us! This dealership is highly recommended ! I hope you give Nick a call, you will be given a great experience!

Excellent Customer Service!

I had totalled my car and needed help getting into a new car. My old dealer was not very helpful in this regard, and at this stage, I met Carl Fuzi, soft spoken Salesman for CN. I told him my status, and he made notes, asking me a couple of questions. He excused himself, went to his Manager, came back after 5 minutes and said OK! About the most exceptional customer service that I have experienced!

Great place to buy a car

I was in need of a new car due to a job change. I had a pretty new Nissan Frontier but the gas mileage wouldn't cut it for my new 1.5 hour commute to work. I went to Cappellino and several other dealers to find a car with great gas mileage. From the time I walked in and spoke with the sales team, I was hooked. Nick Buccarelli was great. He was not pushy but gave me the facts straight up. He knew I was only shopping around but spent time with me to help me make a great choice. His sales team also gave me a great offer on the trade in of my truck and the price and payments on the new car. I have used this dealer for oil changes/service visits for my truck - they are quick and efficient and reasonably priced. I would highly recommend this dealer to anyone looking for a new car.

Bought my last 2 cars

Awesome Person Craig Fuzi from Cappellinos in Lockport New York We Worked It Out!!!!

Great experience

The people that work at this dealer are wonderful and are willing to help with getting anything you need.

GREAT EXPERIENCE

We are new customers here and enjoyed very much meeting Jon Spence. He took our needs for a car personally and found the perfect fit, color, features and terms for us to acquire our new JUKE.. We had never owned or driven a Nissan before. Have all intensions of a long relationship with this dealer..

Practical and Responsible Customer Care

First of all I never give anyone a score of 'excellent' I reserve that for God. Our son's car was totaled in front of our house by an erratic driver. He had to be back in Louisville for school in 2 weeks. By the time insurance, etc was taken care of I believe we had 3 days to find a car. Tim Boyle at Cappellino's provided us with information on a couple Nissan ideas - steering us away from his own vehicles that may not be appropriate for us. Tim found us a car that was reliable and practical for our son - big enough to carry all his music equipment (and Altima). Further, we had trouble with one of the speakers in the car. Knowing that my son is a musician he was willing to fix the issue for free - past the 30 days - because of the distance from college. Thank you! As the Lord blesses - we'll be BACK!

great service

Great service not only during the sales transaction but even through the little interactions such as freindly over the phone, attention to detail, service explained in detail and reminders. Jon Spence and his team have been phenominal

good transaction for a 1st time new vehicle buyer

Tim Boyle was helpful in my switching from a leased vehicle to buying one, even while I was rebuilding my credit.... and even went halfway across the state to get the color vehicle I was looking for.

Overall review

Craig Fuzi was good to work with on a lease deal. He was knowledgable and helpful.

Leasing Ease

The most organized and easiest leasing experience I have ever had in my life. Friendly. Quick. No Hassle. I have leased 3 cars from them. The service department is very professional and observant. Doing business with them is a pleasure. Thank you

Great experience!

We had a great experience at Cappellino Nissan in Lockport. This was due to the excellent service that our salesman, Al Steffenhagen gave us. He went out of his way to ensure that the a/c unit was fixed properly before we took the '06 Santa Fe home. I would definitely buy from Cappellino's again!

vehicle purchase

Mike Metzger and all the staff where excellent and a pleasure to deal with in the purchase of our ver. would highly recommend and look forward to further interaction with Cappellino.

Wonderful Dealership!

We have purchased several cars from Cappellino Nissan over the years. They had the perfect car for our needs, color, equipment and purchase price. Our Altima is a dream and many people have asked about it. Craig Fuzi worked with us and made sure all the details of the sale were perfect. He is such a nice person and the day we took delivery, he was so happy for us! Cappellino Nissan is like the neighborhood business you remember from years ago, beautiful cars, great service and the best people!

great service and very professional

very easy process and no hassel. our salesman,craig fuzi worked everything out we wanted!

VERY SATISFIED

I have purchased several vehicles from this agency. I have found Al Steffenhagen, the General Manager, and Tim Boyle, salesman, to be very professional. I had an issue arise and throughout the process both men followed through until there was a favorable conclusion. When I took my vehicle in for service it as taken care of in a courteous and timely manned. I am comfortable recommending this dealership and the two men mentioned.

Accommodating & Low Pressure

Al Steffenhagen and crew have been referred by several satisfied customers. I would recommend Al and his staff for your vehicle consideration.

Great buying experience!

Al Steffenhagen is great to work with. Leasing from Nissan is a great experience. I would highly recommend Cappelino Nissan in Lockport!

GREAT DEALERSHIP

CAPPELLINO NISSAN IS A GREAT DEALERSHIP TO BUY YOUR NEXT NISSAN. THEY HAVE GREAT SERVICE AND THEIR SALES PEOPLE ARE FANTASTIC. THEY BEND OVER BACKWARDS TO HELP WITH YOUR PURCHASE AND CAN GET YOU THE BEST PRICE FOR YOUR TRADE-IN. WOULD RECOMMEND TO ALL.

great car

The altima is a great car and fun to drive. The sales and servi/ ce personnel at Niagara Nissan are fantastic to deal with and would not hesitate to recommend Niagara Nissan to anyone. Facility was excellent.

Dealership and salesman easy to work with.

My salesman Al Steffenhagen went out of his way to let me know when I could get my best lease deal. It was the second lease through Al. When getting service done you don't have to wait for hours and deal with unhappy service reps as I have with dealers around the area.Everyone at this dealership is nice.

Have a user friendly experience buying a car!

The buying process was very user friendly. Our salesman, Nick Buccarelli was focused on meeting our needs and expectations. We worked our way through the product line, and arrived at the Versa Note as the best fit for our needs. Nick and the Business Manager were very open and straightforward in the negotiations. We closed the deal in less than 20 minutes with couple of simple iterations. The vehicle delivery process was quick and efficient. We were on our way in about 30 minutes after a very thorough review of the vehicle features and settings. I would highly recommend Nissan Versa Note as the car, Cappellino as the Dealership and Nick Buccarelli as the Salesman.

Great service from salesmen

Salesmen were key and Al Steffenhagen made my deal possible

Vehicle Purchase

Craig Fuzi is a great salesman he listens to what I am looking for in my vehicle and never puts pressure on me to buy the car. Everytime I come in for service he makes it a point to stop over and say hello. I highly recomend Craig.

I would never recommend this car dealership

My first experience with joe marra was great my 2nd with nick and craig were terrible I wish I could say all went well but when Craig came back from vacation he called me when I returned his phone call he said he would call me back to this day no phone call no follow up not good

David Frommann

We have always been greeted in a very friendly manner. On occasion Mr. Cappellino has even come out to say hello. The entire process of trading in and leasing new is such a smooth procedure. Our son also has leased and again Mr. Cappellino came out and spoke with us. The internet messages we periodically receive (sent out by Jon Spence) keeps us apprised of new things at the dealership, time for service along with a follow up survey to be sure we were treated appropriately. This is a great dealership!!!!!

Great agents, service and beautiful facility

I am completely satisfied with Craig Fuzi and Cappellino Nisson. It is our third Nisson with them and every time they have been totally professional and a pleasure to work with. Hopefully, we will enjoy many more years with them.

2014 Nissan Maxima

Overall great experience in leasing my new car. General Manager, Al Steffenhagen, took it upon himself to make sure everything from test drives to walking out the door with a new car went smoothly. Great dealership to start your new car search.

Great experience!

Nick helped us out and got us into a new Rogue. Loved everything about the buying fro Cappellino. Even when we mentioned we were going to check out other vehicles, just to compare shop, he didn't push to close the sale(which we did get at other dealerships). Because of that (and other reasons) we came back to Cappellino and love our Rogue!

extremely helpful

My experience at Cappellino Nissan was great. Our sales person Nick Buccarelli was amazing to work with. He answered all my questions and was so helpful in the process. I was hesitant of leasing a car as it was my first time and he went through every detail to make sure I was making the right choice for me. I know he had my best interests in mind. The experience was so great that a month later we went back to find a car for my fiance! I would definitely recommend Cappellino Nissan in Lockport and specifically Nick Buccarelli. I love my Rogue and my fiance loves his Altima!

GREAT ATTENTION TO DETAILS

THIS IS OUR SECOND PURCHASE FROM CAPPELLINO AND CERTAINLY NOT OUR LAST. JON SPENCE HAS MADE OUR PURCHASE SUCH AN EASY ONE BY UNDERSTANDING /LISTENING TO OUR NEEDS , THEN SPRINGING INTO ACTION TO DELIVER TO US EXACTLY WHAT WE WANTED. THANK YOU FOR BEING THERE FOR US. HOWARD ADKINS AND FAMILY

Excellent Service

Cappalino's was by far the best when it came to price and service when looking for a new car.

Always, there for you!!!

I was out shopping for a new car, I had see a Juke on the road. I just had to drive one. It is great I love different! Head lights and rear lights are big, different shaped. I had to have it. They had two in the lot but i wanted blue. Sun roof , heated seats, lets say not easy to please. They found one an had it brought in. We worked on trading mine in an getting a loan. "Fair" more than fits them. I explaine what I could make in payments. My 2011 Juke is still my baby an my next car will come from there too! Everytime i look at the frame on my license plate an it says "We worked it out". I think how great they were to wrk with .

Bryan W

I have had a car buying experience at Cappellino Nissan that makes it enjoyable to purchase or lease a new vehicle and feel real good about. I was met by sales person Nick Buccarelli who has made the process very easy and very pleasant. I also met Al Steffenhagen sales manager who again was very enjoyable to work with and the real test of a dealer/customer relation is to have a problem after taking delivery. Well I did and as the Cappellino phrase (We can work it out) they sure did and I even went back and leased another vehicle 7 months later.

Review

The salesman, Jon Spence, and his boss were friendly and gave me a good deal. The Nissan rogue is a very nice ride.

Most Accommmodating...

Al Steffenhagen and his crew are most helpful and non pressure with respect to our past two vehicle purchase. I would recommend and utilize this dealership for my next vehicle purchase.

CAPPELLINO NISSAN, LOCKPORT,NY

I HAD BEEN LOOKING FOR A USED TRUCK / SUV FOR A COUPLE OF WEEKS AND HAD VISITED QUITE A FEW DEALERS IN THE AREA. WHEN I STOPPED AT CAPPELLINO NISSAN THERE WERE A COUPLE OF USED VEHICLES FROM THE WEBSITE I WANTED TO SEE. I WAS GREATED PROMPTLY BY NICK BUCCARELLI AND WE LOOKED AT SOME OF THE USED VEHICLES. NOTHING THAT INTERESTED ME. NICK THEN ASKED IF HAD SEEN THE FRONTIER PICK UPS. THIS WAS A NEW VEHICLE (FULL WARRANTY, ETC.) IN MY PRICE RANGE. AFTER A TEST DRIVE WE WORKED IT OUT! NICE CLEAN DEALERSHIP, RIGHT TO THE POINT PRICING, AND I FELT NICK WAS A GREAT GUY TO WORK WITH. PICKED IT UP THE NEXT DAY AND I REALLY LIKE MY TRUCK. GREAT JOB!

Comfortable environment

Easiest car leasing process ever! As a female I've had very negative and stressful experiences with car salesmen, either treating me as an imbecile or condescending. This was a breath of fresh air and I can't tell you how much I appreciate it! thank you Tim and Al.

Very Impressed

Cappellino and my salesman, Craig Fuzi were very easy to work with. I went in expecting to have to buy a used car. I gave them my budget and what I was looking for and they immediately took me to a brand new Nissan that I fell in love with and bought. The whole process was smooth and very easy. The staff was extremely friendly and went out of their way to make me feel comfortable. I love my car and I would recommend Craig and Cappellino to my friends and family.

Great dealership!

We have purchased/leased 4 vehicles from this dealership, and the reason is that we have been treated professionally, courteously, and honestly in all areas. The buying experience is straight-forward, informative without being aggressive. After the sale, the service department is equally as satisfying. The dealership has used technology to make service appointments easy and accommodating. Certainly the product itself is very good, but the dealership personnel establishes the relationship with the customer that makes Capellino Nissan excel.

Great experience!!

Everyone we dealt with during the leasing process was wonderful. They got me the exact car that I was looking for, which was not an easy thing to do. The communication process was crystal clear the entire time. They did everything they could to make sure this was a smooth process. Including the owner personally dropping off paperwork to my house. I highly recommend Cappellino Nissan.

Great Sales People, and great dealership!

I came i to get a 2012 Nissan Sentra almost 3 years ago now and I wasn't expecting to purchase a car that quickly, but after talking to the salesman, Tim Boyle and how friendly he was I decided upon taking a test drive. They had no special editions in stock, but Tim had his brand new one in the lot. He let me test drive his own car, that's how friendly and trustworthy he is. I have never had that happen before and that was the first time I met Tim and had even been into the dealership. Since they had no special editions in the lot, Tim had to see if they could trade cars from another dealership out of state. I was told they would have it in 36 hours, but in 24 I was driving off the lot and enjoying my new car smell. My lease is up in 3 months and I will not go to any other dealership or any other salesman besides Cappellino Nissan and Tim Boyle. For the first time since I got my first car when I was a teenager I am actually excited about going through the whole new car process with Cappellino Nissan and Tim Boyle.

Great Dealership Overall

This is my 3rd vehicle from Cappellino Nissan. From the sales level to the service level everybody is top notch. Starting with my Salesman Tim B. it is a no pressure experience. It all starts with Steve and Gary.

Great Dealership

Great place to buy or lease a car. Worked with Craig Fuzi on the three deals I had.Couln't be happier. We'll definitely go back for a fourth auto.

Great Salesperson

Craig Fugi, the person who sold the 2012 Altima to us was courteous and professional. I would definitely recommend friends to him when they need to purchase a car.

THEY NEVER TRIED TO SELL ME ONLY HELP ME

AL STEFFENHAGEN WELCOMED ME INTO THE DEALERSHIP AND ASKED ME HOW HE COULD HELP ME, AL NEVER TALKED ABOUT SELLING ME ANYTHING, ONLY THAT HE WANTED TO HELP ME.I'VE NEVER BEEN TREATED SO KINDLY AND SO FAIR AT ANY OTHER DEALERSHIP.

Love my new Sentra!!!

Recently totalled my car. Cappellino's helped me with values on my old car and was nothing but caring getting me into a new Sentra. Thank you, I won't ever shop anywhere else.

Accommodating, extremely helpful, professional

I have dealt with CN for nine years and have had NO complaints! I have painlessly purchased two Maximas from CN and have had all maintenance completed there. I could not be more pleased with the product or the service. I am considering the purchase of a third Maxima!

Unbelievable customer service!

Was a staunch Toyota customer for last 15 years, until I met with an accident. I asked the Toyota Dealer to grant me a favor as I didn't have GAP insurance. The dealer not only refused, but stopped talking to me. Enter Craig Fuzi, soft spoken salesman for NISSAN. When I told him my predicament, he didn't even clear his throat! He only asked how soon? I was completely floored as I knew this to be a friend in need. I immediately signed up for a Sentra and will ensure that all my friends and Family become NISSAN customers!

Friendly people , clean facility

Buying process was a no brainier. Was looking at another brand that I would have had to take about $8000 out of my pocket and I got a new vehicle , no money exchanged more miles on my lease and lower payments! How great is that!!!!! Al Steffenhagen and Tim Boyle are a pleasure to deal with.

Great place

Great place to do business, Al Steffenhagen the manager was excellent. Great experience.

Salespeople were very accomodating

General Sales Manager Al Steffenhagen and Sales Representative Timothy Boyle were instrumental in finding me a truck at a price I could afford and a payment plan that I liked. After haggling with Toyota for over an hour with no result, I found what I was looking for at Cappelino's. My truck, a 2012 Nissan Frontier, has been an excellent vehicle and I am very happy with it.

My new Rougue

I enjoyed our buying experience from Cappelino's. Our salesman Tim was both helpful and very knowledgeable. Upon purchasing the car the sales manager Al Steffenhagan came out to congratulate us. Everyone there is very friendly and it makes you feel they really care about you not just wanting to sell you a car.

Very knowledgable, made me feel comfortable

2nd time I have leased from this dealership. They go above and beyond. Craig Fuzi is a great salesperson, not pushy, took time with me helping to figure out which vehicle was right for my needs. Manager was also great. I plan to return once lease is up and lease or buy my next vehicle from them!

Great place to buy a Nissan!

I believe the service was great and the purchasing process went by quickly! I would recommend anyone who wants to buy a car here! We have brought this brand new car for 2 months now and it's amazing!

Great Service

I love going to the dealership & working with Craig Fuzi. He is an excellent salesmen. So, if you need to buy a vehicle, go see him & he will get you want you need. My husband & I have been dealing with the dealership since 1988. Thank you Craig Fuzi for all you have done for us!! :-) Donna Edmister

Lockport Nissan

My wife and I have purchased 3 Nissan's from Cappellino Nissan in Lockport, and could not be happier ! Craig Fuzi ,the salesmen we talked to was great. Craig made us comfortable and it is truly a no pressure environment. We have never had trouble with service, but then, all our cars have ever needed so far are oil changes and routine service ! Our daughter just purchased a Sentra and is very happy. Craig was super patient and a great help. They really can work it out. Don

Very Terrible experience with the Cappellino owner

I have purchased many Cars from the Nissan dealer for the last 6 years - Purchased 5 cars in 6 years - The customer service has been deplorable trying to resolve an issue - Ownership will not respond or take responsibility - very sad. I would never deal with this ownership again - terrible experience - they don't respond - so much for trust. There are many dealerships to work with not Cappellino!!