West Herr Buick GMC Cadillac of East Aurora

Very pleased!!

Lindsay Carrow worked very diligently to help me find my perfect car and complete the deal within my comfort zone of pricing. I feel very confident and content with my Buick Verano!! Thanks Lindsay!! :)

Great experience at West Herr Cadillac w/ Lisa

Another great experience with Lisa at West Herr Buick GMC Cadillac. As we have come to expect, Lisa always asks the right questions; knows what we want and gets us a great deal. No hassles or haggling, just a pleasant experience that we always appreciate. We are and will continue to be repeat customers at this great dealership. Always worth the drive down to East Aurora from East Amherst, wouldn't go to any other Cadillac dealer.

Excellent service

Steve was courteous, patient and professional. He took the time to answer all my questions. They have a customer for life! Highly recommend.

Fantastic, Appreciated!!!!!

Fantastic, Appreciated!!! George Cannon and East Aurora Staff, Dave Radder and Todd Skinner were Excellent to work with! I would recommend West Herr and these Gentlemen Highly.

Great Customer Service!!

We recently leased a new GMC Terrain from this location. We first dealt with Marc Mangione at West Herr Toyota, who then referred us to Melissa Widomski. I cannot say enough wonderful things about her!! She was so helpful and did a lot of work to get the best car and best deal for us. The facility was clean and appealing, and all the staff that we passed greeted us with a hello and a smiling face. I do not usually like dealing with car dealers, but this was definitely a location and staff that I would continue to visit in the future! Thanks, Marc and Melissa!! You guys rock!

No Pressure

First time I was ever there. Tried out two trucks, bought one. A nice no-pressure atmosphere.

BEST service by far....thanks George Wheeler !!!!

George Wheeler delivered impeccable service. I can't say enough about the experience I had at West Herr. I staff was friendly and welcoming and at no time did I feel pressured. Mr. Wheeler went over every inch of my car with me before I left, and introduced me to all the staff that I will encounter for future services on my vehicle. I would highly recommend West Herr as well as George Wheeler to anyone in the market for a new vehicle.

Great Experience

I can not say enough great things about my experience. This was my second purchase at West Herr dearlership and my first at the East Aurora Location. I have never had a purchase of a vehicle go so smooth. The customer service was great and George was a pleasure to deal with. From the moment I walked in I felt like a long term valued customer. I will send friends and family to this dealership from now on and will continue to come back for furture purchases.

Awesome! Third car I bought from them :)

A+++++ In sales AND service! Have always been extremely pleased. They go above and beyond.

Great Car Buying Experience!!!

We recently visited West Herr Buick GMC Cadillac of East Aurora and had a very pleasant experience working with Melissa Widomski. She took the time to listen to our needs, and get us set up in a vehicle that we absolutely love. We were able to drive home in the vehicle that same day taking advantage of West Herr's Express Delivery Service. We would not only recommend everyone to go to West Herr, but make sure you go see Melissa. She did an absolutely great job!!! Thanks Melissa!!!

Excellent, friendly and knowledgable...

George Wheeler took fantastic care of us. He addressed all of our questions and set us up with the vehicle that we wanted in an expedited fashion. No hassles, just help. Thank you, George! Nicole & John

Lisa Rogenmoser ... Outstanding customer service

I'll be the first to admit that I do not enjoy car shopping. We were referred to West Herr three years ago after visiting too many dealerships. We were pleased with our service and the deal we received working with Lisa. She was courteous, honest and very easy to deal with. So much so that we returned this week and leased our second Terrain from her without ever having to visit another dealership!. It's nice to know that we will never have to shop around for another car again! From now on, West Herr will be our only stop. Thank you Lisa!

EXCELLENT EXPERIENCE

EVERYONE IN THE DEALERSHIP WAS FRIENDLY & PROFESSIONAL. MY SALES REP, LISA ROGENMOSER, SPENT SO MUCH TIME WITH ME & MADE SURE I WAS GETTING THE BEST VEHICLE TO SUIT MY NEEDS. SHE DID NOT MISS A BEAT, SHE EVEN SYNCHED MY PHONE TO MY NEW VEHICLE BEFORE I LEFT. I WAS ABLE TO GO HOME THAT DAY WITH MY NEW VEHICLE & ALL I HAD TO DO WAS DRIVE IT, SHE TOOK CARE OF ABSOLUTELY EVERYTHING! I WILL RECOMMEND LISA TO ALL OF MY FRIENDS & FAMILY!!

purchased a 2013 terrain

George Wheeler went above and beyond to make sure all my needs were met. I would recommend him to all my family and friends! Thanks for the wonderful experience.

Purchased a new Terrain from George Wheeler

I recently leased a new 2014 GMC TERRAIN from George and I cant begin to say enough about him and the wonderful service he provided me . He took the time and went thru the vechicle and wasnt pushy.

George was Awesome

George Was an excellent salesman. No high pressure sales,. professional,courteous and polite. will only use him in the future!

We lease an Encore from George

George Wheeler is very knowledgeable and easy to talk to. I would come back to West Herr in East Aurora to see George any time.

Great Costumer Service

George Wheeler was our sales consultantt when purchasing new GMC pick up truck. George was through and courtious. His sales skills and attention to detail made my decision to purchase from West Herr a pleasant experience. I would Hghly recommend George to friends and family for their future vehicle purchases.

bought a car from george

we had excelent service from george . he was very infomativeand did a geat job for us.

Excellence all the way!

Dave is a very personable salesman, incredibly down to earth. Our buying experience was very professional and quickly executed! Every question was answered; he is very knowlegable on all things car! We had gone to another dealership a few months earlier that was closer to our residence, however, the experience was so unpleasant and lack luster, that we will only return to this location henceforth; it is worth the drive.Thank you to Dave and the whole staff at West Herr East Aurora!!!

AWESOME Experience at West Herr with George!!

This was our first experience at West Herr and our expectations were pleasantly exceeded!! From my initial phone call to the dealer earlier in the day, receptionist was courteous and Megan answered my inquiry as to whether or not they actually had the vehicle I found on their website. She located it and scheduled an appt. that evening,she too, was extremely pleasant. That evening we had the good fortune to meet with George Wilson III. I say good fortune because he was amazing, informative, not pushy and listened to all of my concerns and needs. I now am the proud owner of a beautiful new SRX!! I loved my 2010 SRX, but NEVER received the respect and service that I have received from George and everyone else I have come in contact with so far at West Herr!! I look forward to a great relationship with this dealership for many years to come!! Thank you! Linda

The Cadillac Experience

I wanted to buy a Cadillac. I dealt with two other dealers before I contacted West Herr in East Aurora. I got from West Herr what would be expected from a Cadillac dealer. Exceptional treatment and an experience that was actually made buying a car enjoyable. Our first contact was over the phone with Megan. I couldn't believe I got the deal I wanted over the phone in a matter of minutes. Then came Melissa. The most personable and and helpful salesperson I have ever dealt with. I expected perfection from Cadillac representatives and I got just that. The next person I dealt with was Tracy who explained additional options available to me in a professional and courteous manner. When it came time to pick up my new car, they actually sent a driver out to pick my wife and I up so we would not have to inconvenience any of my family or friends with a ride. You want to buy a car, buy it from West Herr East Aurora.

What a joy!

I have had the same car for 16 years. It came time to upgrade. I was not looking forward to this due to previous experience. Dealing with West Herr in East Aurora was actually a pleasure. From M egan who originally contacted me, to Melissa Widmoski to Tracy in finance, it could not have been a more positive experience! They were friendly, helpful reassuring through what could have been a highly traumatic time.

Best Car Buying Experience!!!!!!

I was shopping for a used car , Tim Bennett (salesman), is probably the best out there to help you. He went above and beyond bring cars over from several other West Herr Dealership's over a period of days...... until I found just the right one that fit me and my wallet...... I would recommend him to anyone who his looking for honest reliable car buying experience...... just don't mind the remodeling the dealership is going through....the crazy parking is well worth the experience..........This dealership is truly a dealership that cares more about customer satisfaction than the quick sale of a car........

Good dealership

I was very happy with my salesman, Joe Gadomski from West Herr. He was not pushy, he was friendly, listened well to what I wanted, explained the car that I was interested in and showed me how certain items in the car worked. He was always anxious to please and always friendly. I would definitely call him again for another vehicle.

Great Experience buying my new Cadillac

My first time buying a car on my own. I was a little nervous about making such a big decision but George Wheeler was GREAT! He was very straight forward about everything and there hassles that I had heard about. George made sure I was happy with my new car! It was a great experience!

GMC - Great experience

After researching a lot of SUVs and going to different dealerships I found the right place and sales person. One of the main reasons I went with the vehicle I chose was due to my sales person Melissa Widomski. The previous dealers I shopped at made the purchasing experience a turn off. They were not knowledgeable, played games, and were not understanding my buying needs. The staff at the GMC West Herr location were friendly and not pushy. Melissa was straight forward, knowledgeable and understood what I was looking for. As a result I got the car/price I wanted and had a great experience. I would not hesitate to recommend this location to anyone.

very professional and great to work with

Joe Gadomski was great to work with and made the process of buying a car easy

Great Experience

We could not have asked for a better buying experience than we had at West Herr of East Aurora. Our salesman, Joe Gadomski, was professional, polite and went out of his way to make our sale a pleasant one. He answered every question, did the paperwork quickly and hassle free. He went out of his way to make sure I knew everything about my new vehicle. The sales manager, Mike, was also wonderful to deal with and treated us like we were the most important people there that day. I would recommend this dealer to everyone - in fact, I did. My friend bought a car the next day! Thank you, Joe.

Tim Bennett was Awesome!

I loved my experience at West Herr! Tim was very very nice and made me feel like I was making the right choice going there!

Tim Bennett is the man!

The service was fantastic, Tim(server) was great, and I love my new ride! I couldn't be any happier with the choice to go here! My new ride is awesome! I felt at home in that place!

Tim Bennett!

Tim Bennett and East Aurora Buick GMC Cadillac go above and beyond for their customers! I was in need of a newer vehicle, and Tim worked hard to find the perfect SUV for me and my family! He is very helpful & honest -- without that "pushy salesman" attitude. He gets *5 stars* for his professional and friendly way of doing business!

Tim Bennet

My experience at West Herr East Auroura was awesome! Tim (salesman) couldn't have been nicer ! He will work with you to get the car at the right price! I am definitely referring my family and friends to him!

Great experience

Melissa Widomski was great to work with, and the dealership as a whole. Simple, straight forward, car buying without the tricks & gimmicks. I would go back for another car any time.

Tim Bennett

Excellent service. Got exactly what I wanted. I was very impressed with Tim Bennett and his ability to provide excellent customer service. Will be referring all friends and family to go to him from now on. I plan on being a customer for life. Thank you West Herr!:)

Exceedng Expectations

If you need a vehicle call Melissa Widomski at West Herr Buck GMC Cadillac in East Aurora. If you are thinking about buying a vehicle call Melissa at West Herr Buick GMC Cadillac in East Aurora. Or if you just have a question about a vehicle call Melissa. Melissa genuinely listens to your needs and wants within a vehicle and then finds that perfect match. No pressure just straight forward conversation. First drove the vehicle without my wife, went back a couple days later with my wife to make the final decision and everything I said that was important to my wife in a vehicle Melissa rattled off each and everyone as she walked my wife through each of the features that were important to her. Needless to say we have a brand new vehicle sitting in our driveway thanks to Melissa's efforts. West Herr is very fortunate to have dedicated employees who truly care about the customers they serve. Loyalty to a product or brand is not what it once was, however having Melissa as your point of contact makes all the difference in the world. Thank you Melissa and West Herr!

Great Service... Start to Finish

Went into West Herr East Aurora looking for a new/used vehicle to better fit my lifestyle... Got Set up with Melissa Widomski and in explaining what I was looking for she was extremely helpful in narrowing down some choices. She was very knowledgeable and answered all the questions I had, and was able to put me into an overnight test drive with an H3. Fell in love with the vehicle immediately and purchased it the next day. She truly cares about the customer and works hard to get you the best deal possible. Honestly she goes the extra mile and makes herself available even after you purchase your car/truck/SUV, in case you have any issues or questions. Thank you to Melissa and the West Herr East Aurora Family for making this buying experience a great one... I will be back in the future and be sure to recommend this Dealership and Melissa to all family and friends looking for a new vehicle in the future!!!

Car shopping shouldn't be a hassle...

My husband and I had the pleasure of working with Lynn for the purchase of our last vehicle. She never pressured us, and made the process incredibly simple. Once we made our decision, West Herr gave us a gift certificate and sent us across the street for breakfast. When we returned the paperwork was finished and we were able to drive our new car home that day. There was no need to return for future visits to complete the process, which had been our previous experience with other dealers. All the staff was great to work with, and I have nothing but praise for this dealership!

Lynn M.

I had a GREAT experience working with Lynn Mioducki!!! She answered all my questions. She was well informed. I would recommend this dealership and especially Lynn yo everyone!!!!

Great Experience

Car shopping is a very stressful process and I hated it until my last purchase. Not only do I love my new GMC Terrain but Lynn Mioducki made the experience wonderful and I am looking forward to my next purchase and will only go through West Herr and Lynn Mioducki.

Great company to work with!

I am so glad I chose to buy a car from West Herr in East Aurora. Melissa Widomski was so helpful because she researched different cars that would meet my criteria. She also made it really easy to test drive a lot of cars which was useful for me to decide what I wanted. Overall, the whole process was quick and easy! I would definitely recommend buying a car from this dealership.

Satisfied West Herr Customer

West Herr East Aurora location is the place to go to purchase your next car. I have dealt with a lot of dealerships and sales consultants in my days; but nothing could prepare me for the treatment I received at this location. Melissa W was both knowledgeable and compassionate. Most sales people just want to make a sale, not Melissa. She listened to my needs and the amount I could afford. I left the store not only with a new car but with my confidence restored in car dealerships and will recommend her to my family and friends. Melissa keep up the good work and keep on smiling. Thank you West Herr for hiring knowledgeable people who LOVE their job!!!!!!!! Would give 10 stars if I could.

Not just a sales pitch but genuine care

When we were ready to look for a used vehicle for our daughter, we headed over to West Herr in East Aurora. Melissa Widomski quickly found vehicles that fit our list of specifications. The options were many, but it all came down to which one was comfortable to sit in and drive. It was great to have the 24 hour test drive for the one we chose. The whole process was so quick and smooth. Melissa was not just giving us a sales pitch to sell any vehicle, but she really cared to satisfy our needs and wants.

quick and easy shopping

Buying a car from West Herr was so quick and easy. Melissa Widomski stepped right up to find out what we wanted in a vehicle and what price range we were looking in. She did so much of the leg work and we just came in to test drive all the possibilities that she found. It was a great experience for us because Melissa took the time to care.

Great service! Wonderful staff!!

I am a returning customer. I got my first car 3 years ago and just got my second one a few months ago. I have to admit the customer service and the facilities are great! I had the fortune to be attended by MELISSA WIDOMSKI, she really help me to find the best deal and work with me until I was comfortable with my decision. All the process was very smooth and I left with my new car!! All I have to say is Thank You!

Review

I worked with Melissa W. At West Herr and she worked extremely hard to find me the vehicle I wanted and got me a great deal. Thanks Melissa I love the Regal.

Awesome Experience!

Melissa W was a pleasure to work with on the transition into a new vehicle. I knew the kind of model I wanted and she assisted with explaining all the different options and packages. She made making the decision easier once she went through everything. She worked with me to get my payments to be where I wanted it with the options I wanted! I couldn't be happier to have features that I thought were out of my price range! I would work with Melissa W again and recommend her to any friend or family member looking to buy a vehicle.

The Doonze

The experience dealing with Don Graham in East Aurora was second to none! No nonsense and a joy to deal with. Our entire family has dealt with only him for the last 3 decades and we will continue to refer all of our friends to him at West Herr Buick-Cad.- GMC.

Melissa Widomski & Cory Thie A+++++++++++++++

I had just had fairly major surgery and my old truck finally gave up the ghost. I had my eye on a used vehicle at West Herr East Aurora. I shot an e-mail over and Melissa Widomski brought the vehicle to my home in a good old Buffalo snow storm! This was not a big margin loaded to the gills Escalade, but a 2009 base model Chevy Traverse. She brought it to me for a test drive! Needless to say, I purchased it. (BTW the business manager Cory Thie is a straight shooter as well. Just tell him "no dealership games" and he gets right to the business at hand.) Less than a month later, I decided to buy a 2014 Jeep Cherokee for my wife. Melissa met us over at West Herr Dodge (a completely different location) and wrapped up the deal, complete with trade in about 20 minutes. So - 2 cars in a month. I think that speaks for itself. My son turns 16 next summer and we'll be inviting Melissa to the birthday BBQ - assuming she brings along a tester or two...

Best Car Buying Experience

I worked with Melissa W. At West Herr and she worked extremely hard to find me the vehicle I wanted and got me a great deal. I love my new truck! I have and will recommend her and the dealership to everyone. Especially after the experience I had with other dealers in the area where their customer service made me walk out after 10 min, it was a great relief to work with the staff at West Herr. Thanks Melissa!

Lynn is the #1 saleswoman

Lynn gave me the best deal on my brand new Truck. I highly recommend this place!

Great Experience

We could not be happier with our purchase. Our salesperson, Melissa Widomski, was wonderful. She explained everything so that these two grandparents could understand the new technology. She was very helpful. We were satisified with the price, the service and everything about the car.

Great Service

Great place to buy a car. Everyone was very friendly and helpful! I was able to buy a car that met my requirements within a week. I would definitely recommend the West Herr in East Aurora.

Purchases 3 cars from West Herr

Great customers service! We got great deals on all 3 purchases. Pricing was very competitive.

I love my car!

I purchased a Toyota Yaris in 2007. My first new car purchase. Cons: During negotiation we agreed on a price. Later, I was told I need the winter package with rear defrosters and the floor mats were extra. (I don't know if that's the norm or not). Pros: Financing was really easy and I got a low interest rate. I got mail from the dealership with updates on Toyota break recall - I did not affect the Yaris. The sales team would check in periodically during first couple of years - by mail and birthday cards. Sometime they try to sell new car but no hard pressure. (Can't hurt to try right). All in all I'm happy with my car and happy with the dealership.

Chuck Schmidt \ Great car buying experience!!

Chuck Schmidt is a great sales person and is a pleasure to deal with. We have been going to him for years and will continue to purchase all are cars from Chuck. Thanks again for the great service!!

Chuck Schimdt

I have always dreaded buying cars from a dealership. It's always so stressful & you get the feeling you're being hustled. I purchased a used car from West Herr Buick GMC Cadillac of East Aurora through Chuck Schmidt. I will never buy another car through anyone else. Chuck helped me through the entire process and made it completely stress-free. He was so friendly and honest. I didn't know buying a car could be so much fun. Chuck even helped me pick out a make and model that I hadn't considered but ended up loving so much more than what I had in mind. Anyone buying a car (especially those of you who've had negative or stressful experiences in the past) should buy through Chuck Schmidt & West Herr East Aurora. It's so worth the drive and you'll be so happy you did!