WBM of Arlington

Repeat Customer

Mr. Antonio Ferrari was awesome this is my 5th car I purchased from this dealership need I say more!

Love love love my car!!!!

Antonio Ferrari was so professional when I came to look at the car I was interested in. He took the time to answer my questions and explained everything in detail to me. I had no complaints about anything and he made my process painless! Everyone at the dealership was friendly and respectful.

Mr . Thomas

Being 54 I have bought a few cars in my day this was by far the optimum level of service

Car Purchase

Purchased a used BMW from WBM of Arlington after locating the car I wanted on line. The people at WBM were timely, courteous and professional. I believe the price of the car was very fair, especially after considering what other dealers in the east and Midwest were asking.

2 time ,same place ,

this is mi second time i buy a car in this dealer , Antonio do a really good job, i was with mi litlle boy ,he do all the process fast and easy for me, i recomended this dealer to everbody. I buy the car as is but a week later little sound on the brake, i call Antonio and he told me stop byth e dealer, the mechanic fix free of charges , Thanks guys for a good job, see you next car

Good Experience

I purchased a 2007 Acura TL from Antonio and Paul. The car was fresh to their inventory so it had a little prep to be done prior to sale. They had a mechanic on site who took care of everything. Car needed new front tires. Paul adjusted the price a bit to accommodate the new tires. He even had the mechanic put new brakes on the car. The car was clean, deal was fair, I was happy. The car passed Maryland inspection after I bought the tires. Antonio had the paperwork done in no time. Good experience. Carfax couldn't tell me if the timing belt had been changed. Had it done. My mechanic said the car was in great shape.

Bolfran

Very good services and team Work good good good good good good good good good good

Fantastic car buying experience!!

I've been looking for a very specific BMW for the past 2 years or so. About 3 months ago, on Cars.com, I came across what seemed to be the exact car I've been searching for. A black BMW 335xi M sport with every option I wanted, low miles, and a low price. I've seen similar cars while searching, but this one was much cheaper than any other one I've come across. My immediate thought was "Ok, what's wrong with it...?" I analyzed every single photo of the car, examined the Carfax for any red flags, and triple checked the description for any signs of previous accidents, etc. I still couldn't believe they were selling a perfectly good car for that low of a price, so I decided to hire a professional to inspect the vehicle. *Side note: I live in Wisconsin, which is about 900 miles away from the dealership. Therefore, I couldn't inspect the vehicle myself* The day after I hired the inspector (he's not affiliated with WBM in any way), he sent me a 3 page report that included the condition of nearly every part of the car. He thoroughly inspected the engine, hoses, belts, gas tank, suspension, wheels, brakes, rotors, lights, seats, etc... Much to my surprise everything was either in good or excellent condition. The next day I emailed Antonio Ferrari to schedule a test drive. I was very nervous that I'd drive halfway across the country and something would go wrong, like they'd try to low-ball me on my trade in, or some hidden fees would magically pop up or something. I ended up taking a leap of faith and I drove 900 miles to go buy a car that I'd never even seen in person. Even though I arrived a day later than intended, everything was ready to go when I showed up. Antonio pulled the car around and I test drove it. The car was perfect. After the test drive we went inside and started going over the paperwork. Antonio explained every single sheet of paper I had to sign and he wasn't pushy at all. Everyone was very laid back and professional. After I signed the paperwork I was brought into a separate room with an employee named Tony Johnson. This is the part of buying a car that is usually very uncomfortable because it's where they try to push all sorts of warranties and extra vehicle protection on you in order to get more money out of you. Tony went over an extended warranty plan with me that my car qualified for, and he asked if I'd like to consider buying it. After weighing my options I decided not to buy it. And that was that. He didn't try to change my mind or try to make me feel stupid for my decision. He simply moved on to talk about my trade in. We had discussed the trade in value over the phone a day or two earlier, and he kept his word on how much it would be worth. I was in a position where they knew I wasn't going to drive my old car 900 miles back to Wisconsin, so I was very worried they'd try to use that to their advantage by offering me less that it was worth. They offered me what it was worth and everything worked out great. I've had the car now for over a month, and I purposely waited to write this review so that I could talk about their customer service after the sale, and the condition of the car a month later. I'm happy to say that WBM of Arlington's customer service is fantastic. I've had a few questions about my title/registration and all I had to do was send an email to Jeremie Torres (he handles the title/registration for the cars) and he immediately replied with all the answers. He couldn't have been more helpful. As for the condition of the car, it is still in perfect condition and there hasn't been a single problem with it since the day I bought it. I couldn't be happier. In summary, Antonio Ferrari, Tony Johnson, and Jeremie Torres were great to work with and I got my dream car for way less money than I could find anywhere else. If you're thinking about buying a car from WBM of Arlington, just do it!

A good experience

I was looking for a used Saab with low mileage, and WBM was one of the few dealers with one in stock. They allowed me to take it from the lot for a few hours so that I could have my mechanic in Rockville do an inspection. WBM agreed to deduct the estimated cost of the repairs required to pass Maryland inspection from the asking price. Antonio and Tony were friendly and not pushy. The final sales process took less than 30 minutes, and they expedited delivery of the title. When the Maryland MVA refused to accept the bill of sale because the print was too light, they faxed a dark copy immediately. I am happy with the car. So far, no unpleasant surprises.

THESE GUY GET THE JOB DONE WHEN NO ONE CAN

This is the SECOND car i'm buying from WBM of Arlington. I worked closely with Antonio Ferrari Salesmen and Tony the Manager. These guys actually back up everything they say. If you have excellent credit, no credit or bad credit these guys will try their best to get you in the car you want. 1st. They care about there customers, 2nd they work hard for your business. I drove three to four cars before I decided which one I wanted to buy. They were upfront, honest and fair the whole time. At the end of the day I got exactly what I wanted. They allow you to get the car inspected if you wish, Tony even let me to drive the car I was interested in buying for a few days to see how it drove! CUSTOMER SERVICE!!! A++++++ they want the customers to be happy and they work hard for your business. Its the Customers responsibility to due your due diligence on the car your buying and they will take care of the rest.

Lot's of nice folks at WBM

I was a little leery of buying a used car from a used car dealer, but everyone was very helpful and attentive. I'm happy with my purchase and all the folks at WBM. The car we bought is a 2014 Lexus RX, which they let me take overnight to my own mechanic for a pre-purchase inspection, which proved to be helpful in identifying a problem with the rear shocks. We bought the car and had the shocks replaced By Lindsey Lexus under Lexus warranty.

Great customer service

Starting with Zareem in sales, Tony in finance and Jeremie in title & registration everyone at WBM were professional, ustomer service oriented and friendly. Great job!

Great buying experience, Great Car

I bought a 2008 BMW 528i from this dealer and couldn't be happier. John was my salesman and he was wonderful. I originally was scheduled to visit on a Friday, but called to see if I could come in early. He said sure and was able to accommodate me as soon as I walked in. He pulled the car around and provided a detail tour of the outside. We got in and before pulling off he provided a detail understanding of the cars' console and added features. My test drive was amazing. I really appreciate his professionalism. He didnt bother us with casual banter, but focused more on the driving experience itself. We arrived back to the lot and he went over some additional information and passed me over to Tony. Tony was great also. Just when I was going to walk away from the deal, he called the finance company and negotiated a better term on my behalf. Its been a month now and I only had to take it for an oil change (the car told me). Lastly, Jeremy called with my hard tags, which I didnt expect to come in early but I am definitely thankful for. This establishment is great. I was recommended by some friends and colleagues, and I will continue the trend. Thank you WBM

First time purchasing a car

This was my first time buying a car on my own and I decided to go with WBM as my dealer and I'm so glad I did. My experience was overall great. Affordable prices for me and great customer service. I left with a new car the same day I went to the dealer. I have recommended this place to plenty of my friends and family.

WBM buy with confidence

First let me start by saying that I was searching for an Audi A5 utilizing various online sources, one of the sources let me to WBM. I was really skeptical because you hear so much about small dealerships and how they rip folks off. I called the dealership to inquire about the Audi, the person I spoke to was Neima (hoped I spelled his name right!) He was very helpful, I filled out a credit application through WBM's website and as soon as I was approved I received a call from Neima to come in and get my car. I had been researching this particular car for months and it was priced way lower than the NADA blue book value. I asked the saleswoman (she was Neima's partner since he was with a client) but she said we are trying to sell cars and we don't have a lot of room. The lot of the dealership is really small and they are always getting cars so I could see why the price was really nice. I found out my car was purchased from an Audi dealership, I was told that they do not purchase cars from auctions. Everyone was super nice and the Saturday that we were there it was really busy. I love my Audi, its beautiful, low miles and in immaculate condition as were pretty much all of the cars that were on the lot. I have never been to a small used car dealership in which all the cars looked in like new condition. All of the salesmen were really nice in addition to the sales manager Tony! I have already recommended WBM to many of my friends.

Excellent Operation

I was in a very tight time crunch, such that I contacted the dealer midday and drove the car home by COB. Jon was really kind in sharing the CarFax in the initial call and gave a very thorough crash course on how to operate and maintain a Prius V. The car was fabulous, way under NADA. It seemed too good to be true, however they go through a tremendous amount of sales with excellent salespeople and have a tiny city lot. They never buy from auctions. Great value, would recommend.

Friendly service.

Good friendly service. They gave us plenty of purchase uptions even with basically no credit history.

BUY WBM WITH CONFIDENCE - YOU WON'T REGRET IT

I recently bought a car at WBM and had a great experience and I want you to know that this dealer cares about its customers. From my observation while waiting to finalize my deal on paper, this dealer works as a fine tuned machine and does a TON of internet business. I drove 4 hours for my deal and was very pleased to say the least. I bought the car in early December of 2015 for a great advertised price... because that's what they want to do - SELL CARS AND MAKE SOME SMALL PROFIT and GIVE YOU A GREAT DEAL TOO! It's a win-win! Do as I did and do your homework by going to N A D A . com and see what the car is worth and compare it to WBM's sales price. It's a GREAT DEAL! Title was clean, carfax was readily available, and service by my salesman John was excellent. Tony - The sales manager, was very good and worked very hard to make sure the car was in prime condition, and that I was totally satisfied before I left the lot with my car. So I say to you, if you live far away, it is worth the drive and it is worth financing with them too... they had better finance rates than my credit union which were good rates already. It was easy to deal with WBM because of the bottom line: 1) a great sales price and 2) even better used car finance rate. So don't be afraid to use their financing tab on their web site - I'm glad that I did as it saved me lots of money over 72 months. Plus the dealer document fees were the cheapest around!! So bottom line again - don't be afraid of any of the few negative reviews that you read on here - I'm glad I went with my gut that this dealership was caring and indeed they are!! You will not regret it. I only wrote this because they asked me if I was happy to please write a review. I am writing this a month later from my purchase date and I must say, i am pleased! Thank you WBM and Thank myself too for having the faith to drive 4 hours and out of state to buy!

Very happy with the service

Antonio Ferrari is an excellent person who was really helpful through all the process of getting the car. I am really happy with the deal.

Not so hot

Found a vehicle that I wanted at WBM. Called to see if it was available and the salesman said that it was. Their website said call for Carfax. When I asked the salesman about the Carfax, he acted kind of strange. He asked how I would be paying of the vehicle and I said cash (Im guessing that was the problem). He said well come on down and Ill have the Carfax waiting for you. I told him that I had to travel over 2 hours to get there and I wasn't interested in coming down until I saw the Carfax (which I wouldn't have even pushed, but the website OFFERED it). He said he understood and would get the Carfax and call back. Never did. Something strange going on here, and they won't get my business.

Outstanding customer service

Antonio Ferrari is an awesome sales person. Antonio is very thorough, he made my car buying experience very enjoyable. There is no pressure to buy. Everyone I encountered that worked there is extremely friendly. I would recommend WBM of Arlington to my friends and family. They will be the first place I go when looking for another car because their vehicles are fairly priced.

1st and last time...never again!!

This was one of the worst experiences that I have ever had. I would not recommend this flip shop to anyone I care about. I will never set foot in that place.

Good deal on a good car, no hassle process

Had to buy a car after an accident, so I was in a pinch , but I found a great car at a great price here, and it made driving back and from from Baltimore worth it. They price the cars to sell, not to rip you off with a lemon. Overall good experience, sales rep was friendly, management was cool, I definitely recommend this place.

A good 'ol fashioned handshake!

What attracted me to this dealership is that they don't buy their vehicles from auctions. And they proved it to me when they showed me where the car came from. These guys were awesome to work and deal with! I first met with Neima and selected the car I wanted, then we went on a test drive. When we got back, he wanted to introduce me to Tony, the GM. I thought for sure I would get the hard sell, but when I said I wasn't quite ready to buy yet, we shook hands and parted ways. After a couple of weeks, I decided that after looking at several cars, they had the one I wanted. I came back early one morning to take the car to have it looked over by a Mercedes Benz mechanic (very important on a highline car) and was greeted by Antonio. Antonio was awesome in that he not only set up the car so I could take it, but put the tags on it, made sure there was enough gas in the car to get there and back, and he wasn't even my salesperson! Love the teamwork! When I came back, they worked with me on getting some of the issues fixed and even went patiently over the report, the carfax, and the car with me. Not knowing a lot about cars, much less a Mercedes, Ali took a lot of time to go over the car with me while answering my questions. I have never seen so many people bend over backwards to assist in the purchase of a car. Neima was gracious with his time in test driving the car with me, getting the paperwork together, and answering my questions even after the sale. Tony was awesome to deal with and working with me on other things I wanted for my car. Ali is probably the most patient service manager I've ever met and his explanations were on par with other mechanics I've talked to since the purchase. Antonio was great. He made it so I didn't have to wait for my salesperson to take the car to the mechanic and even assisted with the paperwork to get me in and out of there as quickly as possible. Jeremie, the title person was great. Within an hour of talking to him, he had everything ready for me to pick up so I could get my tags. I was in and out of his office in two mins. Not once did I feel stressed about the sale, the process, or the final purchase of the car. I have to add too that EVERYTHING until the final paperwork was done on a handshake! How uncommon is that? And yes, I would recommend them to everyone! Oh, and in case you're wondering, I'm in no way, shape, or form, related to anyone who works or owns WBM of Arlington. They're just that good. It's definitely a place to consider if you're looking for a good used vehicle.

Great place to buy used car, got excellent care

NO hassle, internet deal with up front price quote via e-mail and showroom experience great, took about an hour for entire transaction including paperwork . Staff friendly and very thoughtful! Gessin ex no 111 was great, would recommend him any time.Sales manager Tony & title guy also very helpful, clean car , very happy with deal, In-house finance assistance fast and easy , thanks for everything

Car lot full of limons

If your in the market for a car that has parts missing, engine problems, ect. You have found it! this dealer has a lot full of limons!

A square deal

Found a high mileage version of a car I'd been searching for and had a good buying experience. My sales rep was new, so a more seasoned colleague chipped in where necessary to move the process along. Earnest, focussed on satisfaction. Genuinely excited for me about the car. This firm has been in business for decades. You don't last if you don't deal straight. I gather they have excellent relationships with the dealer community for inventory. I endorse them with no reservations.

Excellent service by Mr. Antonio ferrari

Mr. Ferrari is an excellent sales representative of WBM of Arlington, no pressure, answered my questions honestly, very professional gentleman Looking for used car, do your self a favor call WBM and ask for Antonio, you will be glad you did

Great Service From our Sales Representative

Our experience at WBM was great we bought two cars from them and have told all our friends and family what great sales Rep, we got, I personally would by a 3rd car from them.

Love My 2009 Porsche Boxster S

I bought a 2009 Porsche Boxster S from WBM. The entire process went very smoothly. I negotiated my price over phone with WBM's number one salesman Gessin and sales manager. WBM was willing to lower price and a deal was struck. I drove 4hrs plus from Pittsburgh PA to Arlington VA to inspect and test drive the car. The car was in the perfect condition as Gessin had explained to me over phone. Needless to say I drove car back to Pittsburgh and I'm currently enjoying my 2009 Porsche Boxster S. Thank you Gessin and WBM for a wonderful experience. Fred

A GREAT overall buying experience

If I ever want to buy another used car, I will head back to WBM in Arlington. Bought my 03 Tbird from them and the experience was about as painless as this usually debilitating experience can get. I would highly recommend you speak to Mr. Ali or Haroon. NO PRESSURE sales. Before buying, I was able to take the car to my own mechanic and have it checked out. Any issues that were detected and dealt with. As an example, one front bushing needed replacement, and Mr. Ali replaced both at no cost to me. Also, got my car at a GREAT PRICE. Very fair cost, great customer service in every aspect of the transaction. HIGHLY RECOMMEND THESE GREAT FOLKS.

Great Customer Service

Gessin, is a five star salesmen. I got a great car at a great price and I'm loving the moment This is the first review I've ever written

Mr. Ben Y

Excellent service , will buy again from you, friendly staff, professional service after the sale, responding dealer in a timely manner.

Hard Workers!

WBM was a great buying experience, they have all the needs right in the dealership. I was struck at the amount of laughter and smiles inside their office, and am glad that i traveled over 3 hours to deal with them. Cars were clean, well maintained and these guys are honest hardworkers.

Fair and Understanding

I purchased a used car from WBM. The price was fair and I was able to drive the car away on that same day. Later that night I found an issue with car, nothing major. I talked to them the next day and took the car in. Even though it was an "AS IS" deal, they offered to fix the issue at no cost. Tony, the manager, is very reasonable and understanding. Great service.

Wonderful Experience

Gessin (G) was my salesman...he was new to the dealership, but very knowledgeable and pleasant to work with. I purchased a Lexus SUV in May, and only wish I had purchased my second vehicle from WBM as well. I was very picky, and it took over a week to find the perfect vehicle that would fit my budget, but also had features that I needed in a vehicle. Tony and Gessin didn't give up on me. They contacted me almost everyday with options. The sales team, the finance director, and the manager were equally as professional and pleasant. There were a couple of minor issues with the vehicle, but they did not hesitate to address the problems -- and sometimes I was not very nice (sorry guys). For example, I found a bubble in ONE tire. The manager replaced ALL FOUR tires. I found a rip in the armrest, the leather was repaired THE NEXT DAY. I would joke with Gessin about this, but the only problem I had with the dealership is detailing. I always said that they need to hire a new car wash guy. :) But, aside from that, I really, really enjoyed my car buying experience. Thanks guys! :)

Mr.Mamo

Got what I was looking for to sell my car as well to buy from WBM with excellent hospitality. Great location just walk in while passing. It is going to be a place where further referral will be made.

excellent transaction... I am pleasantly surprised

I approach car buying as I do anything, with great research. I knew what I wanted, how much the vehicle was worth, what I could afford, pulled my credit beforehand so that I knew what it was and what I could get financed for. I found the vehicle online and read WBM dealership reviews, which were good except for a few people that must have walked blindly into car buying not prepared at all ( very evident upon reading their review).... I was not on the lot 2 minutes when an eager salesmen approach. G saw that I was interested in the Range Rover and did not hesitate even though I pulled up in a work van and work clothes. I was test driving the truck in less than 5 minutes. I went to WBM to LOOK at this truck .... And after some serious persuasion from G I had them pull credit and work numbers to see if they could pull off something I would be happy with. These guys are definite car salesman and rather talented at their jobs, they will attempt to put you in a car when you go there !!!! That is why they are there. The first Rule of all business....Make Money !!! Needless to say they found a lender, made numbers work, and I drove home in My New Rover. Down payment was very reasonable and finance manager/ overall manager Tony was as easy to talk to as G. Next day finance company from georgia called to follow up with questions about vehicle and lady was nicest person I have ever dealt with on the phone. I have never bought an expensive used car out of state and had to get it inspected myself after purchase in order to get tags, this is VERY scary !!! Because you will be responsible to fix whatever it needs to pass. Luckily all I needed was rear Brake pads... Maybe luck? Maybe these guys already looked the car over? It's been 1 week I have done everything I promised them, they have done everything they promised me and I have New MD permanent tags on it and everything was smooth. Don't think that you can walk blindly into a used car dealership and not have issues, but if there was a dealership that was possible you are looking at it !!! The dealership appears small but stop and look around at the number of vehicles they actually have and the number of reviews on here.. I was back today and there are a ton of vehicles gone and new ones in their place Thanks G, Tony, Jeremie for a very simple buying experience

A model dealership

I had a flawless experience buying my Mercedes Benz at this dealership. From highly dedicated professional staff to smooth delivery of my vehicle.........they made buying a car so easy.

No Response to Email Request for Info

Sent request via cars.com for info on vehicle. No response from WBM. So... i never went to see the car b/c may not have been there... That said, it would not stop me from going there in the future. After all , who doesn't appreciate low-pressure used car salesmen?

very satisfied.

Like many used car dealers, they'll use the "What can I do to have you buy this car today?" and "Let me talk with my manager." and "Come talk to the manager" So you go through that routine, but where wouldn't you? It's a used car dealer. I bought an 11 year old BMW 3 series Sport Package and they gave me a fair, not great, deal on my trade in 3series wagon. I love this Sport Package model. I owned one previously and found one with below average miles at WBM. I brought it next door to Arlington Auto Care where they have a healthy skepticism of used car dealers. AAC did a pre-purchase inspection for under a hundred bucks and gave it a thorough going-over which resulted in a thumbs up. I can't stress enough, ALWAYS pay an unrelated auto repair place to do a PPI. The last 3 series Sport I had inspected (private seller in Richmond) revealed over $4,000 in needed repair so I walked away. WBM's Bimmer checked out fine. The sunroof was broken. WBM manager included free repair in the sale contract. I brought it back for the repair and it turned out they needed to order and install a whole new motor...which they did a week later AT NO COST. When it's time to replace this car, I would definitely come back to WBM.

Excellent experience

I had been searching for a used Land Rover Range Rover Sport for a couple months and I came across one that WBM of Arlington had. All the info they had given me was correct and their customer service was excellent. This was my first time buying/financing a car and they walked me through the process step by step. They helped me get the best deal possible and made sure I was happy with my purchase. The sales manager, Antonio, was a great guy who knows what he is doing. I would absolutely refer friends and family to this dealership in the future.

They are nice but they do seem to hide big issue.

They are very nice, just becareful when buying from them. They do have cars that have major problems they push off on people

Very Deceptive sales people.

Stay away, their sales people are not sincere. Get them to put everything in writing unless manipulate customers to get profits on their vehicles. I would strongly advice that you look else where but if you must deal with them be very weary of their promises.

Dealership with class ( you read correctly )

I just bought a used jaguar from these guys and I have to tell you: it was a very pleasant experience ! No pushy sales guy, no haggling, no hidden fees or " let me check with the sales manager if we can do that". The sales force is well trained, polite and eager to please ! Don't be put off by the less than perfect building or lot out front, it is a classy and well run operation. The price point for my car was reasonable, the transaction was smooth and they offered me a loan from 3 different bank within 20 minutes although my credit score is far from perfect. The sales manager offered to pay for labor if I supplied the part ( brake pads ). Overall it was a good experience and I'll probably go back there a couple of years fr now ! Give them a shot, they're honest

Very poor service when asking questions

I'm searching for a used Porsche (so, a pretty expensive sale for WBM). I've asked 3 precises technical questions, and the answer was totally inadequate --> he told me his prices are the lowest. I asked again --> no answer. This guy probably does not need to sell cars and earn money. Well, I'm a french guy working now in US for some months. I'm probably not used to US car dealers

EXCELLENT BUYING EXPERIENCE

Recently purchased a used RAV4. The customer service from Victor was top notch and even included picking me up at my place of work to test drive the auto or drop offs. The overall experience was very good at a very busy dealership. My only negative about the experience was there were a couple of misprints about the features on the vehicle in the ad (heated seats listed but not on vehicle and way too many floor mat packages for a single vehicle). There was no hesitation with stating that the ad was wrong. I would definitely do business with them again.

Horrible Experience!! STAY AWAY!!

I tried to contact this dealer 4 times via email on their website even made an offer on the car I was interested in..I was never contacted. When I finally got in touch with a salesperson I asked for more information as well as a video of the car since I lived 800 miles away. I offered to put a $500 deposit and was told it wasn't necc. and the car was at the BMW dealership getting refurbished and they would be in touch after the weekend. Monday and Tuesday went by and I never heard from them again, then I got in touch with the same salesperson (Antonio Ferrari) and was told he had made a mistake, the car was sold!! STAY AWAY FROM THIS DEALERSHIP!!!

Great Service

We purchased a 08 BMW 650I from WBM and we love it. The process was very smooth and the customer service was excellent. We will definitely recommend this dealership to family and friends. Louis and Cheryl Walker.

Honest Review by The Automotive Advocate (Part 1)

I am an automotive industry columnist and expert and recently helped one of my clients purchase a 2011 Toyota Sienna Van from WBM. We have gotten off to a rocky start, as I purchased a 13k mile Toyota Sienna from the dealership online, sight unseen. I based my buying decision purely on the nice photos on their company website, which showed several, "well-made" photographs of the van and the word of a member of their sales staff. While i usually always speak to the store manager when buying vehicles for clients, I ended up dealing directly with a member of their sales staff because of the level of confidence I felt, mostly due to his professional demeanor during our phone, email and text conversations. I am a auto advocate for car buyers, so people trust me to find and procure good vehicles for themselves or their families and it's my responsibility to "deliver the goods". Having spent more than three decades in the retail automotive business, I'm keenly aware of the fears buyers face that are associated with online purchases, especially when buying "out-of-state" and "sight unseen". I've experienced some very difficult quality issues with the vehicle I purchased from WBM and a huge advertising oversight, as the dealership represented a particular, but expensive, factory option that was disclosed on their website listing, but wasn't on the vehicle when it arrived. Their was also a fair amount of undisclosed damage, all of which was easily taken care of, but at a pretty substantial, personal expense. damage you wouldn't expect on a vehicle that only had 13k miles. The dealer has been excellent at following up with me and we've been in the "discovery and report" stage for one week now, meaning I had to professionally gather and document the issues in detail, so dealership management could make a determination, as to what to do. I intimately understand the difficulties dealers face, selling hundreds of vehicles online every year, and making sure every vehicle is properly described and advertised, so my review is in "PENDING" status and will consist of Part 1 and Part 2. A dealership cannot be judged on mistakes made... WE ALL DO THAT... , and as consumers, shouldn't pass judgement on a dealership over a mistake. A dealership, AS WELL AS THE CUSTOMER, should always judge the dealer on how the mistake is handled. While many dealerships see mistakes as "headaches"....they are actually "opportunities in disguise". My research has found that most loyal customers didn't become that way over receiving "expected" service, but became "fiercely loyal" because a problem existed in the initial transaction and they ended up being "blown away" by the dealership's response to their particular issue. I'm not one to get mad and "blow-up" on a dealership over a mishap, mistake or communication issue, but I....like everyone else, should judge them on how the matter is resolved and to what level. As for me, the jury is still out. I will write a follow up review and detail my entire experience, so future customers will know, WITHOUT DOUBT, whether this is a dealership you want to do business with. I'm paid to professionally analyze the customer buying experience at different dealerships, so this will be a review you can "hang your hat on". I will write a follow up review, entitled "AN HONEST REVIEW (PART 2)", the moment I hear back from WBM ownership and will either "sing their praises" or document the "stone cold truth". Sincerely, Jay Harrell - The Automotive Advocate in Tennessee

Excellent support after the sale

I drove up to Arlington from Richmond because WBM had the model and color Range Rover that I was looking for. I was apprehensive about making the long drive for a car I hadn't seen but felt that I would get a better trade on my high end vehicle in DC vs where I lived. I was also leery about not buying from an authorized dealership. While the facilities at WBM don't appear glamorous, I will absolutely state that Ali Nezam (Service Manager) and Tony (Sales Manager) operate with complete integrity. They were fair and honest with me every step of the way, especially afterward. It's a used car. It wasn't perfect, but it was very nice. We addressed my points of concern and reached agreement. Everything that they said they would do to support the sale of my vehicle they have done and in Ali's case, so much more. When unexpected repairs were required on my new car, he went above and beyond to help me, even though he had no obligation to do so. As a result, I saved a lot of money on the repairs and the car is great. I was truly impressed and appreciative.

Excellent Service

WBM Motors is a great place to buy a car hands down. Excellent customer service, top of the line cars and unbeatable prices. These guys really went the extra mile to make sure that my buying experience for my '07 BMW M6 was a great one. Being a former car salesman for high line products, I know what a thing or two when it comes to the car business. It also helps if you know what you want and to do your research first. It makes the car buying experience much better. These guys get an 'A' in my book. i have had my 'beast for four months and so far, no problems. I am very pleased. If the gentleman at WBM continue to provide great service, sell great cars and go the extra mile for its customers, they will soon become Washington areas #1 place to buy a car.

"WBM of Arlington" is AWESOME!!!!!

Our son's Lexus GS300 was on it's last leg. We needed an affordable and reliable used car. We located a fully loaded low mileage 2011 Toyota Camry at "WBM of Arlington" priced well below other dealerships in the Tri State area. We called "WBM of Arlington" and spoke with Antonio who confirmed the price we saw was correct. Being the skeptics we are, we thought this was a trick. We totally expected the price to change once the purchase process began, but it never did. We were expecting hidden fees, but they never came. It's also worth noting, we started the purchase process at 6pm Monday night, my son was driving the car off the lot on Tuesday morning. Antonio and the sales staff at "WBM of Arlington" were extremely informative and accommodating which made the purchase process both simple and pleasant. From now on "WBM of Arlington" will be my family's first choice when purchasing cars. Thank you Antonio, for delivering the exact car we wanted at the advertised price. Wayne

Exelent dealer and people.

When i whent to the dealer they help me with all my questions., they are very nice people and very helpfully. People

Searchng for pre-owned car, poor follow-up

I went in to WBM as they had the model of car I was looking for - Subaru Impreza Outback Sport. Showing up at their door I was met by Victor who was very nice. The car I wanted was parked on the second level and no colleague responded to his request to help move cars in order for him to get this car down. Once in the car it handled well. I came back another day with my wife to test and she was impressed with the vehicle. If Victor fully handled the sale we may have purchased the vehicle. He is a good salesman. However we were handed over to his manager for the final dealing. This is when things went awry. First, there was a serious inconsistency in the Carfax whereby the reported mileage just before bought by WBM was different by 20,000 miles. With that I asked Tony to go back to the previous dealership - who supposedly owned it for a year - and find out what it was used for. The next day he came back and said the Carfax error was fixed. However the back end was repaired rather than the front end. It now read 54,000+ as reflecting the WBM purchase but the front end now showed the previous owner had it for only 27 days, so now there was a year unaccounted for as well as 20,000 miles. Secondly, the vehicle had only one key. To sweeten the deal Tony offered to go back to Subaru to get another key. After reading reviews on cars.comI was sure to ask about another key but then did not feel assured that WBM would follow through. I asked for further clarification on the Carfax inconsistency but never received another call. We went elsewhere and purchased the same model/make. It seems that WBM did not do its proper due diligence on the vehicle before taking it on; potential buyers for this vehicle should be aware as it is still for sale.

Great place to buy your car

Anthony farrari has been very helpful and a great salesperson even though he seemed more like a friend than anything. He made sure I received the best deal and care. I felt comfortable and safe knowing that I wasn't getting ripped off. I have already took the liberty of recommending 4 of my friends to WBM. :) I love my car I love the service I received and I'm glad I came here to purchase my car.

Gave me what I wanted for what I wanted

If you're looking for a mirror image of the bmw dealership, you're in the wrong place. If you're looking for great prices, they can certainly be found here. I can't speak for all of the salesman or all of the cars, but what I can say is that I believe I got a great deal. Time will tell, for sure, but the service from my sales associate, Sam, was great. His manager, Tony, was flexible and reasonable. Stayed after hours to process my order and secured amenities I believe to be a standard with good service. All in all, I am very happy with my purchase, WBM, and the employees that assisted me.

Best Car Dealer in the Area

I had an excellent car buying experience with Victor Ferrari and the Manager Ali. Mr. Ferrari was very professional and knowledgeable throughout the process. After looking at many other dealerships, this place was the only one with the best deals I could find. I am very pleased with the service and will definitely recommend this place to my friends.

Great services excellent customer service

I can only describe my experience purchasing my vehicle as the best time of my life , my salesman Victor Ferrari not only was helpful doing his job help me decide what I really need with honesty and caring , if I need to buy another car I will go back to WBM of Arlington and look for Victor,

Lack of integrity, professionalism and reliability

I agree wholeheartedly with the review by Avid Sports Car Enthusiast from North Carolina. The lack of follow through by both Ali, Tony and Sam the salesman was absolutely awful!! They definitely play games and pass the buck one to another after the sale. They lack professionalism and customer service is a foreign concept (unheard of after the sale). Promises are not kept, phone calls are not returned once they receive payment. Ali the owner is rude and dismissive. When challenged, he will hang up the phone on customers with no apology or remorse. This was absolutely my worst buying experience ever.

Worst Buying Experience Ever!

This dealer stands for price alone. They are a stereotypical used car dealer that is amicable until after you purchase a car....then you are officially pronounced dead to them. I have bought and sold more cars than they sell in a month so I am familiar with all the nonsense unfortunately utilized by some to sell a car; Black hat (Tony)/White Hat (Ali) role playing, false advertising (car advertised with windscreen but did not have it), Promises made but not kept (Don't need a bankers check, NO follow-up, car was represented as complete but had one key versus 5 it came with). If you are an extremely educated consumer and WBM has a car you must have, get the car and get out. Do NOT utilize their services or recommended vendors. If you expect nothing in terms of any assistance with follow-up issues, you will not be disappointed. Ali Nezam, the owner, utilizes the title Quality Control/Inventory Manager and is helpful prior to purchase. After purchase both he and Tony, the sales manager, are very purposely not accessible. No ethical business I have ever purchased from operates in this manner. I love my car (a future collectible), but cannot in good faith recommend this dealer to others. It is such a shame that WBM only has a small fraction of the dealership role and experience correct, as they do have some interesting inventory and GREAT prices. Unfortunately, price isn't everything.

Good prices

The salesman, Alfonso, was so rude to Richard, the guy who cleans the cars, that I almost left before the test drive. Ultimately, I liked the car and was happy with the price. Antonio was very professional, and Ali seemed to be an honest guy, despite my pessimism. So far, so good.

Not bad at all

In a few small words Mr. Antonio Ferrari is WBM, he went above and beyond to get me in the right car at the right price. Thanks

Excellent Service

The sales rep was very pleasant. Antonio was very knowledgeable and didn't try to force a sale on me like other dealers would. Prior to purchasing, they allowed me to take the car home for the weekend to get a good feel for it. I didn't have to try and haggle because the price was already low. I would definitely recommend WBM to friends. Good buying experience...thanks!

Thanks WBM in our second purchase from you guys!

Thanks WBM! Recently purchased a second car from these guys and it was a nice process! Their prices are very reasonable and competitive and they will work with you! My dad is a wholesaler and I had the choice to go to the auction or purchase a car from them. What I purchased my SS Impala for is exactly what they come through the sale for. They were aware that I was a MD resident and I had to get it through inspection, they lowered the price even more. For MD inspection, it failed for a quite a few things but I couldn't complain, I'm happy with the deal I got. This won't be the last car I but from these guys. There prices are great! Thank you to Antonio (Salesmen) Tony (Manager) Jeremie (Title Clerk) they worked with me the whole way.

Great Place

These guys went way out of their way to find me a superior deal!

Wouldn't go there again

I bought my car from here a year ago and have been paying for it ever since. For starters, I live in md and getting it to pass the inspection was a headache and I spent 800 on that alone due to bad tires, tie rods, front wheel bearing, etc. I couldn't take it back to the dealership to be fixed because they stated I did not purchase a warranty. I stated that I was told if anything went wrong within 30 days they would fix it for me. That same sales person said I should've got it in writing. I then spent over 1500 trying to fix an evaporative leak for emissions, which was ultimately waived because the car would not pass. The car is a volvo s80t that seemed like a good price and great miles at 78,000 but being as though the abs brakes, stc, alarm system and engine failure all need to be fixed and I'm still financing the car, I will definitely not make another trip to this dealership.

Will buy from again!!!

Had the most pleasant experience in purchasing a vehicle with WBM. Antonio and Tony were great to work with and made the process very easy. These guys go above and beyond to make sure the customer is happy. Don't be deceived by the looks of the dealership and showroom, it is very clear that the savings are passed onto the clients with the sticker prices on the cars! We will return to WBM to purchase future cars from them!

Good prices on good cars!

I felt I got a square deal that was worth traveling 300 miles for.

Repeat Customer

This is my 2nd vehicle I purchased Alex and the staff makes it so easy and they have my trust and loyalty

Great Customer Service

Sales team was very friendly and great customer service! special thanks to Antonio!!

very good

Sales team was very accomodating and the prices were great.

Great experience

Had a great experience from start to finish shopping for a used car. They are very good with following up and have great customer service. Happy with my car, and happy that we chose to come to them to buy it. When a friend asked where I got my new car and if they are a good place to shop, I was happy to refer them to this dealer.

Excellent service/ Extremely professional

Love the guys at WBM dealership in Arlington VA. They were quick and professional in fulfilling my needs. My kind of dealership especially with my hectic work schedule and family life. Keep it up Alex, John, Jeremie, Tony etc.

Quality cars friendly service

Searched for several months looking for a specific car/specific features. Had seen a number of cars on internet and in person, only to be disappointed when I saw the car in person. The quality of the car from WBM of Arlington exceeded the quality portrayed in the pictures on their website. Price was realistic and consistent with other dealers, though the car was better. Service was courteous. Sales person was friendly, not aggressive, did not oversell the vehicle, answered every question we had. Pointed out potential maintenance areas to consider in the future. They are one of the first places I will look when seeking used cars in the future. The rating criteria does not dial in value, or quality of the vehicle, which I would have rated 5 stars; hence, my high overall rating

Great Attitude and Performance

Antonio and Tony could not have been more helpful, candid and dedicated. Great performance and I love my new CTS.

Washington Blvd Motors

Washington Boulevard Motors is not much to look at - but there is no reason to be alarmed. The whole point is buying a car, not milling around the dealership admiring the building. We came up from southeastern VA to look at a couple of cars that had caught our eye in the DC area. Admittedly, we were wrong to initially "judge the book by its cover" as WBM's price was more than fair, their service was polite and amicable, and we ended up driving home with a great used car. We were a bit concerned about dealing with a small, independent shop distant from our home, but there was ultimately no reason to be worried - and the lower overhead seemed to impact their prices (in a good way). They seemed to have a good inventory in different price ranges, but we were really only looking at one particular model. We took the car to an independent mechanic who found no overt problems. WBM provided an Autocheck vehicle history report which we verified through vincheck. We did not finance the purchase and it did take a few weeks to finalize the title documents and receive them by mail, but now we have them in hand without any issues. Ultimately - Tony, Alfonso, and Jeremie were all great and made the whole process really very simple. In short, Washington Boulevard Motors was a wonderful and, in our experience, a trustworthy place from which to buy.

Good People

I picked up my X5 on this pass Friday (22nd) and took it on a test run to Hagerstown, and man it was cool, no issues what so ever. Tony and Antonio worked with me to get me into the vehical and it all worked out for the best. Thanks Guys.

STILL WAITING FOR A CALL BACK!

WANTED TO BUY A TOYOTA PRIUS. AFTER SPEAKING WIT ALEX, HE ASSURED ME MY THEY COULD WORK WITH ME. SUBMITTED MY CREDIT APP. JOHN CALLED BACK AND SAID I.LL CALL YKU IN,A COUPLE OF HOURS TO GIVE YOU AN UPDATE AND HAS NOT CALLED BACK SINCE..VERY UNPROFESSIONAL.. WOULD NOT REFER ANYONE TO THIS DEALER SHIP.. OPTED IN STEAD DOR ACASH PURCHASE.. THEIR LOSS!

TWO THUMBS UP

I have been to many car dealers in my time and none has provided me with better service than the guys at Washington Blvd. Motors. When making a purchase of any item you want to know the seller stands behind their product 100%, These guys strive to gain your trust and loyalty with personalised service that exceeded my expectation. Job well done.

My OH MY Sky

On 12-12-12 I picked up my 2009 Saturn Sky, (Chili Pepper Red, I might add,) from Washington Blvd Motors in Arlington VA and these guys were fabulous to work with. I live several hours away so it was a long distance purchase and my first significant online purchase. I was a little nervous at first but they provided me with more and more information on the car. They handled everything for me and trouble shot every little problem. I cant say enough good things about them. Every staff member was understanding of my apprehension and answered all of my questions. There were scads of photos and I went from scared to very excited about my car. My Sales guy was Antonio, finance guy was Anthony and the title guy was Jeremie. Their prices are great, and their service it even greater. They are professionals who take their jobs and their reputation very seriously. I would recommend them to my best friend. Not to mention that I have THE COOLEST car on the block.

New 525

After 3 months of looking this place had exactly what I wanted and at the perfect price. Easily negotiated and was out the door with out any pain. The place is small but perfect!!! Ill never go back to the big shops, I'll be back for all my future cars.

Good People. Good business.

I came to this dealership not knowing anthing about them but because the car they had was what I've been looking for. From the start, my salesman was polite, professional, and caring. And what I liked was that they were not too aggressive or pushy. They worked with me on the price and was prompt to fix a minor problem before my next visit. I ended up buying the car I wanted and would recommend this dealership to friends and family.

Great experience

to him whenever u need guidance. Antonio, a wonderful salesman, i would recommend u ask for him whenever u need the help of a salesperson. However AVOID some arrogant for nothing salesperson(ALEX) there who seem know very little about customer service. Good place to shop for a car if u make the right decision to talk to the right sales person.

Unresolved Customer Service Issue

I purchased used vehicle from this dealership. No issues with the car, sales person or price of car. NOT happy with their "company" policy to withhold all but 1 key at the time of sale despite being given cashier's check from credit union for entire amount. Remainder keys given when title/tags come in. Can someone tell me what sense that makes? They couldn't! Credit union involved, bar them maybe???

No nonsense, professional and knowledgeable Alex..

I only visit dealerships after reading reviews, irrespective how good the deal looks. I was looking for one of the German 3 (BMW, Audi, MB) - they have good stock to select from. I communicated by phone with Alex few times to start with, always professional, calm and I learned, during the test drive, also knowledgeable about engines, tune-ups, etc. Car (A4, 1.8T) I was interested in and I saw was as it was described: exactly, no hidden (non-mechanical) issues. I would have bought the car from Alex,if I did not come across unusual deal by chance (low mileage BMW, sold by elderly gentleman). Relative to what I experienced out there, Alex is the one to ask for. Patience and politeness in dealing with Washington Blvd Motors will get you your deal.

They will work with you . . .

I bought a Used 2003 Acura MDX from WBM this past Saturday and this was by far one of the best buying experiences that I have had. My fiance spoke with Antonio on the phone on Thursday and explained my credit situation and the payments that i was comfortable with. I applied online Thursday evening and Antonio called me a few moments later to confirm receipt. By noon the next day, I was approved for a loan and I mean really approved. They didn't tell me that I was approved to just get me in there like some dealerships. Antonio and Tony (finance manager) were genuine and willing to work with me to get additional upgrades done to the vehicle. I came in on Saturday and I was allowed to test drive the car for 2 hours with my fiance to discuss the the purchase. I was not in the dealership for more than an hour and that was the biggest plus. The staff at WBM will work with you. My credit is fair and I had another car loan on my credit but they worked with me. I will definitely buy my next car from them. I have already recommended them to my sister and best friend.

Cheater in ads

I went there for a BMW x3 on their web/ads. But I was told that it was just sold. Then a salesman pushed me to buy another car in the lot

Washington Blvd. Motors is Top Notch period.

I just would like to say that my experience with Washington Blvd. Motors was a pleasant one. Not only pleasant, but honest. I had purchased a pre owned vehicle, and anything on the car that was repaired or needed fixing was completely disclosed to me. Nothing was hidden or blurred, but was uprfront and right out in the open, and as a buyer i appreciate that. It is the first time i have ever experienced such honesty not only from a car dealer but from any business. The general manager - Ali, is a top notch professional all around, and because of him and his integrity i will be buying from Washington Blvd. Motors again.... Sincerely, Tom

Great experience at Washington BLVD Motors

This was the first time I bought a used car from a dealer. I found impressive courtesy and honesty by sales people at Washington Blvd Motors in Arlington , VA. They helped me to find a car I am very happy with.

My best experience to date

Financed a SL500 from them a while back. They took it to the Mercedes dealer in Arlington to have it inspected and paid for it... on top of the ridiculously cheap price I got to begin with. They will go the extra mile to make your deal happen, as they did with mine considering my credit that left much to desire. Great experience through and through. Thank you!

A Cinderella Story

I came to Washington Blvd Motors on a Saturday afternoon just to look around, and Dina politely obliged me to do so without any pressure. After a test drive, I left the lot to "talk some sense into myself" about being hasty to choose the first car I liked. Ali took great care in addressing my questions and concerns as a first-time car buyer. When I learned that the car I wanted, which had arrived as a trade-in that day, had been sold, Alfonzo was so gracious to show me other options. No matter if a car was double parked or up on the lift, he made sure I saw all that was of interest. It was love at first sight when I test drove my beautiful 2007 BMW 530xi, and I knew I was ready to buy when Alex showed me a few features I wasn't aware of. I am currently rebuilding my credit profile which required a second review by the bank. On Monday I received news that the bank decided not to finance the deal...But wait it gets better... Tony and others from the WM team diligently contacted other banks and found a reasonable rate and term that was satisfactory for me. Overall, I couldn't be more pleased with my experience! If you are in the market for a car, don look any further than Washington Blvd Motors.

Would ride the bus before buying here!

I came in to test drive a car after seeing it on the website and applying online. I left a small deposit during my visit to let them know I was serious about making a deal but, I also let them know I was looking at the dealerships and this car purchase was a want not a need so I was going to take my time. To sum it up salesperson and finance obviously lack communication,(office of Tony is right next to Alfonso's desk) I was promised to be able to take the vehicle of choice to have it inspected by an outside mechanic due to the fact the carfax indicated it had been involved in an accident and I needed to have it pass MD inspection, never happened. I started to send email communication so that I could have a paper trail after numerous promises and miscommunication, I sent an email advising them I expected a reply within 72 and I was prepared to make the deal, no call, no response.....that is until I sent yet an additional email reminiding them of the unfullfilled promises and to have my deposit refunded.They had the nerve to call me and tell me they had a buyer for the car the night prior, that was 3 weeks ago, the car is still there. End result....I am still waiting, will post everywhere possible to warn customers.....unless you are DESPERATE for a car DO NOT GO HERE!!!! I have found my vehicle of choice elsewhere by a dealer who stuck by their word and where they are obviously concerned about customer retention and word of mouth.

Insist on a carfax

Came across a used BMW X6 at their dealership, asked about a carfax several times however I never recieved any, the sellsperson informed me that he has a carfax and that the vehicle has been involed in two accidents and he would send me the carfax. NEVER RECEIVED THE CARFAX!!! always insist on independent verification.

Friendly and helpful

I recently purchased a 2004 Audi from here and received great customer service. The person who helped me was friendly and treated me with respect. He also worked with me to put on new tires and have the car cleaned before I drove it off the lot.

spyder

salesman antonio was awesome.good car at a good price.

bought a Lexus LS 460

I bought a Lexus Ls 460 with Accident but the car is okay with no major issues , however ( Just Be carefull when you go to any dealer and buy any car ) ask for Carfax report and inspection you should arrange it.

Improve inter office comm

Long distance transaction, car delivered in eight days. Communications inter office lacks coordination. Gen mgr very good. Maybe an anomaly due to non local delivery.

Excellent Used Car Buying Experience

This was an excellent used car buying experience. They allowed me to take the care to another dealership for an inspection. The car needed minor repairs, which Washington Blvd agreed to do. I got a great car for a good price with excellent customer service.

Our 2nd car

Mujica family like to thank you so much to Antonio Ferrari for he's great customer services! We will be back for our 2nd car :-)

Amazing Service

I just wanted to write about how wonderful the service is here. I had called to inquire about a car and when I informed them as to a problem I have with my leg which makes it difficult for me to get around, their sales associate Antonio brought the car to me! When that particular car did not work out, he came back with another which suited my needs perfectly, brought along the CarFax, explained all the features of the vehicle, and then took me out for a test drive. Unfortunately, I was unable to purchase the vehicle in the end because I discovered I needed to undergo an expensive surgery on my leg. Regardless, I know how fortunate I was to receive this type of personalized service. No other dealer would have brought the vehicle to me! I want to thank Washington Boulevard Motors and Antonio for having done this for me. When I recover, I know exactly where I will be going to purchase my much needed car!

Washington Boulevard Motors a step above the rest

Like most people, I am somewhat hesitant to shop at a car dealership, but when a car I had been looking for popped up at Washington Boulevard Motors in Arlington, Virginia. I hunkered down and prepared for another car buying disaster. Wow, was I wrong! This was truly one of the best car buying experiences I have had. Their General Manager Ali is a true asset. He went out of his way to make sure I was happy. Case in point, he had the car delivered to my house 3 hours away from his location (no charge) with the promise that I could drive the car for a couple of days, have my local tech or dealership check it over and if anything was wrong he would either pay to have it fixed or I could return the car. Wait, it gets better. My tech found a few issues, nothing major, and I already knew I was going to keep the car, but Ali called to find out how the car was so I explained to him what had been found. Not only was he extremely apologetic for items that were out of his control, but he said he would cut me a check to help with the needed fixes. That is amazing. In the end, I got the car I wanted at an unbelievable price, and that was all trumped by just a great buying experience. Who would have thought that possible?? I want to thank Ali, Andy, John and the rest of the staff at Washington Boulevard Motors for making this such an easy, trouble free, and enjoyable purchase!

They guarantee the best price within 100 miles

....and it is true.I traveled from New York. they took the vehicle to thw BMW dealer before I arrived, and it went through the prepurchase inspection. there were a few items that needed attention, and they went out of their way to get the parts on a Saturday, so that I could be on my way back to NY.

They are a scam! Washington Blvd is a huge scam!

I warn you dont go to this dealership, Im trying to to save you a headache, they are the worst people I Ever dealt with. I agree with the other reviewer they wil try to have you lie on the paperwork so that it can be approved. They should have their license to operate revoked.

Dont Go Here!

DO Not go HERE! They are very friendly when your interested in purchasing a vehicle but when it comes to making arrangements and sticking to them they are HORRIBLE. I had to go through a horrible ordeal just to get my hard tags. It was excuse after excuse from everyone. Then I was having some mechanical issues with my vehicle , mind you I still had temp tags not even 30 days old and I mentioned it to the tag n title person I was told I brought the car it is not their problem its mine. Im giving you a fair warning DO NOT GO HERE! Go somewhere else. I will continue to post everywhere i can to let them know that you cant treat people llike anything. They were rude and very unprofessional. When i asked to speak with the owner i was told he wasnt there numerous times. Time after time. DONT go to Washington Blvd Motors in Arlington, VA ! "Washington Boulevard Motors is a small used car dealership with a helpful staff that answers questions in a straightforward manner."<<<<<<<< LIES ALL LIES THEY ARE THE TOTAL OPPOSITE!