Wayne Ford

DON'T WORK WITH THIS DEALERSHIP

What can I say. The dealership went behind my back and sold a car I was really interested in. I had met with them and was organizing my life so I could buy the car. They called me today to tell me they sold the car. No warning. Plus the workers were sleazy, unhelpful, and untrustworthy. I would highly recommend to avoid this dealership. If they treat one customer badly, it's bound to happen again. Don't let it happen to you.

Easy going

We were actually on our way to Lincoln of Wayne to pick up a similar barely used car, but learned of one with a few less miles at Wayne ford, so we checked it out first. Our salesman, Sami was a great guy. He made the deal on his car work for us, while we waited. A nice guy that both my wife and I enjoyed working with, and talking to. Love the car and glad I passed the other one up. I'd send friends to Sami any day!!

Best experience

Recently went to this dealership and I can honestly say I had the best experience. Spoke to a worker on the phone first to make sure they had the car I wanted, she was very respectful and answered all my questions I had. I then went to the dealership to buy the car. All the employees were very nice and respectful, I will definitely be back to buy other cars.

Great, professional people

I just went to look at a used truck, which I then decided I wanted. I had a car to trade, which still had some payments left on it. Milca and Eric worked hard to make the deal with a payment that worked for me. So I left there that day with a new/ used F150 that I love. Having an issue with the satellite radio in the truck, which I'm sure Will be resolved when I go back to pick up my plates. Overall, a great experience with some really professional people. Would definitely recommend Wayne Ford!

SERVICE DEPT. and Appointments

I have been visiting this dealer since my purchase in 2013. Thankfully, I have only had to "service" for an OIL CHANGE (works package), unthankfully, EVERY TIME I get stuck WAITING for my car until past closing hours, although, each and every time my appointment was scheduled for 7:30 AM!!!!! I have told them I am waiting for the vehicle and still it takes 10 hrs from appointment schedule time to completion. Completely absurd!! I can honestly say I will take it elsewhere from now on and I will still be as comfortable with service and more than happy will convenience of holding appointment times.

Deal can be simple and easy if you visit Sam at Wayne Ford!

Sam is very professional, polite and will work with you to get the exact vehicle you want. Highly recommend to anyone looking to buy their next vehicle.

Best service department ever... WORST SALES DEPARTMENT!

Let me preface my review, by saying I bought a Lincoln MKX here 5 yrs ago, and was a faithful service client all these years. Paul and Ron in the service department are beyond outstanding at their jobs... Very honest and efficient!I attempted to purchase another Lincoln MKX, which is currently still for sale on their used site. It only had about 8,000 miles on it, but the tires and rims were switched from an older vehicle that had at least 40,000 miles on them! I was told it wasn't their problem since that was the way it was purchased from an auction! The best was the window sticker said it had 20" polished aluminum rims and the vehicle had 20" chrome app rims... Talk about FRAUD!!! I called Troy Mohl to try to tell him what was going on, but only got his secretary and never a call back from Mr Mohl. I have to say, I was appalled at the way they treated a long time customer and would NEVER go back to this dealership again!!!

worst deaership in NJ by far.

I have had two experiences with this dealership and they have both been horrible. When i bought my truck i had to wait three weeks to get the truck because they didnt have the truck and no one wanted to trade with them. Now 7 months into my lease something went wrong with the truck. My truck has been with the dealership for over a week and a half. They provided me with a loaner but decided to give the smallest car they have, mind you i dropped of a 2016 ford explorer. I took the car with intentions that i will be getting my truck in a couple of days. when i tried changing it they told me they cant guarantee a car because its not offered through ford and its a priviledge to get it. Then he offered to give me a ford transit because i told him i have two children, by the way a work transit is a work vehicle. eventually the finally gave me 2011 ford tauras. Fine no problem until i saw the inside of the vehicle, the floor mats where scattered, the floors were dirty and there was a used fork on the back seat. I usually dont complain about anything but this is by far the worst experience i have ever had anywhere buying anything.

Don't buy a vehicle without a visit to Wayne Ford and Tania.

Visited Tania on a Saturday to see what's new, since my lease was due up in two months. Drove home my new Edge on the following Monday night and everything was ready as promised. Tania did an excellent job as always. Anyone looking for a new car has to visit Wayne Ford and see Tania. They truly are the best and I was in the car sales business previously for 12 years.

Wayne Ford and Tania are great

Tania B. is a great salesperson I had bought several cars from her; she always keep contact with me all the time. We love Ronny on services too.

Go see Dana Matteace!

I have leased two vehicles from Dana at Wayne Ford. I was recommended to her by several family members who have purchased multiple vehicles from her over the years as well. She is very patient, thorough, honest, knowledgeable and I never felt pressured into buying anything. I was comfortable talking to her candidly about what I wanted and didn't want and she always listened and delivered as promised...she gets the deal done!! Dana's customer service is unmatched and I always have a stress free and pleasant experience with her. She goes above and beyond for her customers and I always feel satisfied after driving off the lot. I will continue to purchase vehicles at Wayne Ford and I will absolutely go to Dana every time. I could go on and on but go to Wayne Ford and find out for yourself. I guarantee you won't have a better car buying experience than when dealing with Dana. You won't be disappointed! Thank you Dana!!

Sales person Dana Matteace

What a wonderful sales person Dana Matteace is. She went out of her way to get the best price for my son's girlfriend who is a full time college student. She was very friendly and knowledgeable. Will definitely go back to see her.

Absolutely the best car buying experience ever.

Shopped on a Saturday with my son "just to look" and see what was out there to replace my ailing 2000 F-350. Tania walked us around the yard,we drove a couple, no hard sell, just a very pleasant experience. No disappearing act that you get from every other dealer. Found a truck I liked, came back on next Monday and made the purchase. Very satisfied.

The best dealership in north jersey hands down

Went Saturday to pick up my new car everything was ready as promised. Dana matice did an excellent job as always and Kathy was great too. I would tell anyone looking for a new car go tonwayne ford and see Dana . They truly are the best.

I won't go anywhere else

I love this dealer and the employees that work there. I have been leasing cars from this dealer for 5 years now. Tania Ballestas makes the leasing process a smooth, easy transition. Not only does she call you back within the hour, but she spends time looking for exactly what you want.. I'll be back when my lease is up!

New car purchase.

Sami my sales rep very courteous and easy to speak with. He explains everything clearly and answered all my questions. This is my 2nd transaction with Sami at Wayne Ford and both were made seamless thanks to Sami and the other support staff.

good job

I have been buying cars for me and my friends with the excellent professionalism from Tania Ballestas since 5 years ago. She is very good in what she does always she try to find the best deal for you and the best price. And very important she is bilingual Spanish and English that is a plus compare with others agents that they cant help cuz they just speak English. I recommend Tania for all you transactions. I give 4 starts because service department is not good at the dealer always they are very busy and the appointments are very late.

Seamless transition from lease to lease- both at Wayne Ford.

Seth Rosen made my transition into a new lease very seamless. After a few questions, he knew exactly what I was looking for. We test drove a few options and we completed the transaction in under 2 hours. An excellent experience dealing with Wayne Ford. Seth turned me into a repeat customer.

excellent sales team

I have been a loyal customer to another local ford dealer for many years, Stopped here to get a 2nd price since I have NEVER ever shopped around for my previous cars... They made me an awesome unbeatable offer!! Thank you Seth and your team!!

Purchasing my first truck

I had an excellent and 'easy' experience for buying my first vehicle. I always hear the horror stories of people going to car dealerships. But my sales person, Dana Matteace, knew exactly what she was talking about and didn't try to haggle me one bit. She made me feel like I was car shipping shopping with a girlfriend!

GREAT STAFF & experience!!

Such a great experience at Wayne Ford! I highly recommend Dana Mattwace. She is a rock star saleswoman!!! This is my second LEASE with Wayne Ford. And I am a HUGE fan of the Ford Escape! Thank you Nappa family & your team.

Smooth process

Very comforting experience with warmth no added pressure.Sales person Hector was very patient and professional and helped us through the cold weather to get our complete satisfaction in the vehicle that we were looking for with all the options we were thriving for as well.

Dana is the best!!!

This is my 5th car that I've gotten from Wayne Ford and every time has been a pleasant one. I've dealt with Dana each time and each time she has made it a easy no pressure process. She has always looked out for me and making sure I get the best possible deal. Trust me you won't be disappointed!!!!! Troy who is one of the sales managera also treats customers very fair and is pleasant to speak to as well.

George- great and honest salesman

They were very busy but they managed to still work with me and give me a nice price on the new car and my trade in. Very happy with the experience. The F&I process was very quick too, very quick and simple

Great Experience

I have leased 3 cars through Wayne Ford. Our go to person has always been Tania Ballestas. She is very knowledgeable and always makes sure that I'm happy. An overall excellent experience.

EXCELLENT SERVICE AS ALWAYS

Scott VanPeenen, who was my sales rep and Troy the GM were so helpful in getting me the deal I needed for the price that fit my budget. My whole experience was perfect in every way!

Delivered what they promised

I went in to look at a 2015 Fusion Titanium and ended up making a deal that night. The price was a little below what other dealers were listing it for. When I came back the next day with the check I noticed that there were some scratches and dents that I hadn't seen in the dark. Seth Rosen, my sales person, told me that they could take care of it by sending it out to the body shop they work with. He put that in writing and a few weeks later(I was given a loaner) my car looked like it was brand new. Seth and Wayne Ford did a great job!

A buying experience like none other

This isn't your ordinary dealership where you get badgered from the minute you walk onto their lot. You will feel welcome and have a wonderful buying experience. Most of the employees have worked there for many years and are passionate about their work. Needless to say that is a few of the reasons I won't shop anywhere else.

Great experience again!

I hate car shopping. Hate it. I'm a female and always felt as if I was being taken advantage of. I leased a 2013 Ford Fusioin in February of 2013 and I was very pleased with my experience at that time. I was not going to lease another car until my lease was up, but my salesman, Hector Ramos, gave me a deal on a 2016 Fusion that was just too good to pass up. Unfortunately, I noticed a "ding" on the roof of the car the day that I picked it up, but Hector assured me that it would be taken care of as soon as possible. I brought the car in yesterday and was given a beautiful loaner to use while my car was being repaired. Everything that I've done with this dealership has been seamless and easy and Hector is an amazing salesman who follows up and does the right thing. I'll never go to another dealership again. Thank you Hector,and thank you Wayne Ford for making my leasing experience such a positive one!

Excellent experience

I would highly recommend Wayne Ford to anyone looking to purchase a new vehicle. My dealings with Scott Van Peenen could not have any easier or enjoyable. From Scott, to the finance department, you are greeted with nothing but true professionalism.

Got what we wanted!

We searched the Internet for cars to purchase and found a car of interest at Wayne Ford. When we went to the dealership to test drive the car, we were met by Tania Ballestas and she was very helpful. as it turned out, we decided against the car we found on the Internet and Tania found us a different car that better fit our needs. The buying experience was professional and pleasant and we are very satisfied with our purchase. Thanks Tania and Wayne Ford!

Great Experience

Purchased a car thru Seth RosenHe is very knowledgeable an professional. Received a very good trade in price. Only question was, how soon can I sign on the dotted line.Delivery was quick and easy. Received a spotless car.Never felt pressured to acquire any other services.The showroom/office atmosphere was pleasant.

Great experience

I was relieved with my visit at Wayne ford. After having terrible experiences at other dealerships my hope for finding what I wanted felt impossible. George Bukalo is what made my visit to this dealership worth my time. He was very friendly and honest. He helped me right away and didn't make me feel pushed into buying a car like previous dealers. It was my first time buying car and anything I didn't understand he explained more thoroughly for me he made my time there stress free. I was able to go home that night with exactly what I wanted and I couldn't be anymore happier !

This Ford Dealer got me exactly what I needed!!!

I went to 3 dealers but Wayne Ford was the only one that was able to help me! I was over my miles on my previously leased Ford and I also still had 5 more payments left. My sales person really went above and beyond to help me get out of my mess, into a 2016 Ford Fusion and also managed to keep my monthly payments roughly the same( paying only $2 more a mo.) I HIGHLY recommend Wayne Ford to anyone looking for pure professionalism!!

HORRIBLE SERVICE! BUY A CAR HERE AND GET NO SERVICE...

This is the 3rd time this happen to me so its time to let other know about it! I purchase my car at Wayne ford so when I call to make appointments the earliest I get is about in 3 weeks because I request a loaner car. However, Every time I show up there there is a problem, there is no car or the latest excuse I received the last two appointments is "They should it called you this morning to let you know..." this type of service is just not worth my time! Maurice

Unscrupulous SALES PRACTICE

3 days after buying a car from them I had issues with the car, I wanted to return it for a different model, salesman tell me no problem come in and we'll take care of it. go see them and their way of taking care of it was to offer me $5000 less than what I paid for it after 3 DAYS!!! The car does not perform as advertised and they have no morals at all to do the right thing.. BEWARE IF YOU CHOSE TO DEAL WITH THEM...You will lose in the end....They work more as a used car dealer that you find on the corner of your block than as a reputable dealer.....which they are not.

Very long experience

I started out my Ford experience with Scott Vanpeenen. It started really well, Scott fount the car I wanted and we made a deal. After that it became a long experience. So I made the contract on Saturday and Scott told me he would find out about the Explorer by Monday. So it took me till Wednesday to finally get in contact with him. After about 8 calls I had to speak to a manager, who finally found out that they couldn't get the color. After more days pass, more colors weren't found and Scott is nowhere to be found. So I finally got in contact with the manager Milca, who was very helpful and contacted me back with any details within the same day. So after all that hassle they found my original color and it took me a total of 10 days to get the car. So the next problem occurred after waiting for my plates to be transferred over to my new car. I get a postcard about two weeks later saying that my plates were ready from Scott, but with a brief note stating "Cant trans will pay money". What is that even supposed to mean? When I call Scott back he says he doesn't remember and will let me know when I pick them up on the 11th. So when I picked the plates up they Scott told I couldn't transfer the plates over because the old car was in a different name. So I had to pay a extra $306 for the new plates. Scott his a horrible salesman. He doesn't contact you back after I left several voice mails. Had to get my car inventory issues fixed by a manager. On top of everything Scott did not notified me about the plates not being transferable, no call just sends a postcard. Even though it was two different names at the signing of the contract, he had no knowledge of the rules. I wouldn't recommend this dealership to anyone else.Johnny Cheng

Best dealership experience

I purchased my first Focus in 2003 from Wayne Ford. It was such a pleasant experience the first time I had to return. In need of a replacement I went back to Wayne Ford for a 2015 Focus. Just as I expected it was another pleasant experience. I walked in feeling confident of the customer service I would receive. I have to say Wayne Ford goes above and beyond for their customers. They do everything they can to make sure you leave satisfied. I will return there for every future vehicle need I have. Wayne Ford makes you feel like family. Believe me when I say no matter what your vehicle needs you will leave Wayne Ford a very happy customer. I did!!

Got a Ticket because of them

I ordered a Ford Focus 2014, fully loaded and I brought it at MSRP, I also have purchased over 4 cars here. My latest car they forgot to send out the notification that my registration sticker had arrived. Eventually I got a ticket because of it. I called FORD to ask them why they never sent me an alert that the sticker was ready to be picked up and they kept making up excuses as to why it wasn't mailed out and pushing me to different people in the department. Eventually I had to talk to a random lady because the sales guy that sold me the car said "he didn't feel" like it was his fault. I am never buying from this car dealership again.

Poor Service Department

I recently bought a used mustang. The sales department was very nice and fair. I was told the service department would fix a rubber boot on the power steering. I waited for about 3 hours and was told the car was repaired. I looked under the car and NOTHING was done. So, Service Department told me the repair was complete and in fact they did nothing! It's unfortunate that a company feels it's OK to lie to customers for such an easy fix.

Wayne ford

All the staff at Wayne ford made my experience very pleasant. This was the first time I purchased a car without it being a night- mare. Hector was great to deal with and I am sure he went out of his way to make sure I got the SUV I was looking for.

friendly and trustworthy

I found the people at this dealership to be friendly, I never felt pushed into anything. All my questions were answered even if I asked the same one more than once :) I was buying a car on my own for the first time!

helpful and friendly

I looked for a work van at several places and on the internet but found this location suitable for my business needs and all worked out ok

A new and different car buying experience!

I usually hate buying cars. But it is a necessity in life and I have had to do it many times. I dreaded the high pressure, quibbling over price of the new vehicle and the worth of the old. Then there were the games when you went to sign, with line items that you didn't agree to popping up on the final paperwork. I resigned myself to the task and expected to have a bad day. We were in the Wayne Ford pre-owned area looking for Escapes that they had listed on the internet. We weren't there long before Tommy Garcia came out to see if he could help. He explained the differences between the different trims that I had chosen, explained some of the options and asked if we wanted to test-drive one. It was lunchtime so we said we could come back after lunch for our drive. He said how about test-driving one to the restaurant, enjoying a leisurely lunch, and then driving back when we were finished? In the past, a salesperson would have to ride with us and give us turn-by-turn directions in a specified route. We felt like we couldn't speak openly with each other with the salesperson present. And we were concentrating more on the route we needed to take rather than the driving experience. Not so with Tommy! It was great...we were able to park and check out the car thoroughly and then discuss it over lunch. We concentrated on the experience on the way back and sat down with Tommy. He explained how it could work and gave us a generous offer for my old vehicle. We haggled over a price that we wanted to pay, but not for long. Of the 4 Escapes I was considering before arriving, I had narrowed it down to one after seeing them, but it really wasn't the color that I had hoped for. I drive a lot of miles and it doesn't make sense to buy a new car so I usually look for ones coming off of a lease. Unfortunately, this often means sacrificing options and colors that I want. This vehicle was a close enough compromise that we felt if Tommy could come down to our price, then we would "go for it". It was our first day looking and I was willing to walk away and keep trying if he couldn't meet our price. In just a few minutes we had a deal and what I thought was a great price and trade in value from my old car. The paperwork didn't have any hidden costs so I was pleasantly surprised with the entire experience!I would recommend Wayne Ford and Tommy to anyone!

george tsaglos was GREAT

George tsaglos was a pleasure to work with.he did everything he said he would do I got a good car at a good price.I will go back there to get my next car

Leasing a new car

This is the third car I have leased thru Wayne Ford. My salesperson Sam Cicen was great. The Service Dept. is so nice to deal with. Everyone is courteous and knowledgeable. Would definitely recommend Wayne Ford.

Very Patient

I was looking around on the Internet and was contacted by Bobbie from Wayne Ford who just made every opportunity for me to come in and look around she wasn't annoying but very patient. When I finally decided to go by and check out an Explorer I made an appointment and was greeted by Dana who was very helpful I didn't feel bullied like at most dealerships , Dana is the only one I dealt with Until the end I wasn't bombarded with any manager to try and beat me up and get me to shell out more than I could afford. I drove home that nite with a brand new car that I could afford.

Everything went well

We contacted the dealer through the internet and we dealt with salesperson Tania. We were able to confirm all the info on the van that we were inquiring about and made a phone offer based on Kelly Blue Book value. They accepted the offer and we picked the van up a couple of days later without a problem. Two weeks later we did this again with another matching van (2014 Ford E-350 12-passenger) without a glitch. Could not ask for an easier purchase. We did have some delay in the Wayne business office getting the titles to us but they overnighted them when we asked. It did cause us some internal problems as one van was unable to be registered before the temp plate expired and thus undriveable for a few days. It did not cause any real issue through as we were able to accomplish what we needed during that time through using the second van. Happy overall and will seek doing business with them again when the need arises. Living Faith Christian Church, Farmingdale, NY. www.livingfaith.org

Great Sales Experience but Awful Finance Experience

After searching many dealerships and meeting various sales people, we ended up at Wayne Ford based on an online inventory selection tool. The salesman Sal was super friendly and very helpful without being pushy. He made his best effort to answer all our questions and helped us make an educated decision. The test drive and the conversations with Sal were great and I think all parties were happy with the end result.The good experience however, came to a halt when we had to meet with Kathy the finance manager handling our account. Frankly, I've never seen someone care less about our satisfaction and be more rude. As an accountant, I am very in touch with the stress and level or responsibility associated with finances, so I have a lot of respect for others in the industry. Kathy however, was unprofessional and did not seem to care about her customers. We practically had to beg to get an opportunity to speak with her, and when we did, she rushed through what she felt was best, instead of exploring various options. Upon my review of the documents, I noticed a blatant discrepancy with her methods (refusing to run numbers with household income vs. individual income) and had to push her to change the finance application to suite our needs (despite the fact that we requested the numbers be run with all income included to get a better rate). After it was proven that this method resulted in the most beneficial financing option, she proceeded to be dismissive and rude, rushing us out of her office.If you decide to visit this location, I highly recommend doing your homework on the financing aspect and make sure you know what you'd like the monthly payment, interest rate, etc to look like. Had we not visited other locations and met with other very helpful financing managers, I wouldn't have had much clarity onto my options, as the financing process at this dealership was embarrassingly poor.

bought a new car

My experience was excellent from the start to the finish. This was my second Ford Edge bought from Wayne Ford working with Dana Matteace. Dana is an amazing person - I was truly spoiledshe is one of a kind.Nancy Gerardi

would not buy a car anywhere else

Dana Matteace is the best! She is friendly, knowledgeable and patient. We have been dealing with her for years and have even brought friends and family to her. Everyone was pleased with the customer service she extends to all. My husband drives a hard bargain and she never wavers in her friendliness and patience. She makes buying a car a pleasant experience instead of stressful. You leave with the knowledge that you got the best deal!

Got A New Car

My 1997 Ford Taurus needed major engine work and I decided it was time to buy a new car. Thanks to Dana and her knowledge of the vehicles, I ended up buying a 2015 Ford Fusion.

Wonderful dealership

Wayne Rallo is the best. As a customer of Wayne ford since the 80's, I would go no where else for a vehicle. Wayne took a situation and handled it with courtesy, professionalism and knowledge. He went above and beyond to make sure I could drive out of that dealership with something that was workable for me. I can't say enough about this man. He is truly an asset to the organization. I have recommended this dealership to many. I will continue to do so. I love my car and my experience with Wayne and the dealership was just perfect.

Awesome customer Service! Thank you Dana!

I went in just to see what they had to offer. I wasn't set on buying a car that day but the customer service I received from the Sales Rep Dana exceeded my expectations! She was patient, friendly, and knowledgable! Didn't make me feel like she was more interested in the sale than my personal needs. Thank you Dana!! I will recommend you to my family and friends! I love my Subaru!

Charlotte and Jim Longo Dana Matteace best Salesperson

We live in NY on L.I. and come to NJ to purchase our vehicles from Dana Matteace. She is truly dedicated! Knows her stuff!

Excellent Sales Person Dana Matteace

Dana Matteace has been by far the best peron I have ever delt with . She is very frindley,courteous and knows her stuff about cars.I highly recomend going to Wayne Ford and visiting Dana.

sal territo

he was so polite and made my whole experience so comforting and easy thank you sal territo

Best Car Buying experience ever

This dealership knows the meaning of EXCELLENT service. I knew what I wanted and was driving a long way for the vehicle. I was able to confirm a lot of what I needed over the phone and Seth Rosen was true to his word ( no games or bait and switch nonsense). Everyone was happy to answer all the questions I had, provided me with food while I waited and outlets to charge my phone. I did not feel like I was at a typical car dealership ( and the interior is nicely decorated too). Sarah Theil took the time to show me the vehicle, was knowledgeable about the features and did not give me the feeling of being rushed or pressured. Though it's a long drive for me to get there, I foresee buying my next Ford from this dealership. It was the best car buying experience I've had.

Excellent experience

I have been able to experience doing business with this dealership in to ocassions. Both times I have been provided with excellent costumer service by the representative, Tania Ballestas. I have bougth two cars and probably when the time comes I will buy a third one from them. Tania has gone the extra mille to accomodate me and meet my family needs for a comfortable and affordable car. I am very satisfied by the experience.

Dana Matteace at Wayne Ford

Dana Matteace is the best sales person ever! She is always courteous, friendly and always gives the best prices. In the past 4 years between myself, family, friends and co-workers we have purchased 14 vehicles through Dana and soon my lease will be up and I'm going right back to Dana at Wayne Ford.

Greate working with Dana Matteace

It's always a pleasure working with Wayne Ford and Dana Matteace. She's an excellent Sales person and always courteous and willing to help. We've purchased at least 10 vehicles from them and it's because of her we keep coming back.

Easiest lease experience ever!

I recently leased a fusion from Dana Matteace, she was simply great! She listened to what I needed and found me exactly what I asked for. She led me through the whole experience and explained everything step by step. I was nervous going in and she made it easier than I could have ever imagined. I definitely would, and already have been, recommending her to the people I know!

Great salesperson

I recently purchased a new explorer from DANA MATTEACE. She was absolutely the best I've ever delt with. Truly a huge asset to wayne ford. I will be going to this dealership for a long time thanks to Dana.

Great Experience, Very Accommodating

This is the first vehicle I've purchased from Wayne Ford. It was a wonderful experience from start to finish. I will definitely be back in the future and will refer anyone looking for a car to Wayne Rallo and Wayne Ford!

New edge from wayne

I just bought my new edge and new ford explorer from Wayne and he was my sales guy and was awesome!! I would definitely recommend him to other people.

No Gimmicks! Great Dealership!

Mike Dolce and Seth Rosen were great to deal with. They were both professional, patient, efficient, and courteous. The whole experience was hassle free. We have bought several cars from Wayne Ford over the years and it has always been a pleasant experience. We would definitely recommend Wayne Ford.

Great Sales Department

Wayne Rallo was great to work with. He has sold my family several cars in the past few years and has always been extremely helpful. The service department at this location is terrible, but Wayne is always willing to speak with them and get any problems or errors squared away. The work the mechanics do always turns out great, but getting the paper work, appointments, and license plates correct is not an easy task. Overall, I would definitely recommend buying a car from Wayne.

Excellent car buying experience

This was my second time at Wayne Ford and again it was a pleasant experience with Wayne Rallo.Wayne put us just were we wanted with the model and price range we were looking for. Took his time and was very patient and knowledgeable. Great salesperson. stevmare11

Great experience

Had a great experience with the salesperson that took care of me at this dealership and would always recommend it. Also everytime that i need something with my new FORD FUSION he is always ready to help me.

low pressure, knowledgeable, accommodating

Wayne Rallo made my new car purchase easy. The entire process was fast and efficient and he researched all the options to make sure we got the best deal.

Satisfied customer

I went to Wayne Ford, just to look at the new cars and to check prices and I came out with a new 2014 Ford Focus. Wayne Rallo is a good salesman, knowledgeable about cars and very patience. The all experience was very pleasant and I am very happy with my car.

Looking to buy a new car

I test drove my car at a different dealership. Came to Wayne ford to compare prices. Got exactly what I wanted and the price that I wanted to pay. What very happy I came to Wayne ford.

Very satisfied customer

Our salesman was Wayne Rallo, I liked him immediately, he was courteous and professional and the deal went off without a hitch. Can't ask for more that that! Anyone who I hear of buying a car I will recommend they go to Wayne Ford and ask for Wayne Rallo.

awesome

My salesman was very helpful. He made us feel comfortable and we did not feel pressured. He took his time to make sure we were happy with our deal. We highly recommend Wayne Rallo.

my first new car

I came to Wayne Ford to look at a focus ST which was going to be my first new car at age 27. Immediately I was greeted by salesman Wayne Rallo in a very professional and friendly manner. Being a young adult, you don't always receive respect from salesman but that couldn't be farther from reality with Wayne. Wayne was straight forward, knowledgeable, and just a great guy. I could not have asked for a better experience. Just a very professional and friendly organization. Wayne worked with me to get me a great deal on the car and went out of his way to be as helpful and friendly as possible. I highly recommend both Wayne Rallo and Wayne ford, simply outstanding.

fantastic experience

Wayne Ford made our car buying experience a great one. From the first handshake Wayne Rallo was a pleasure. Knowledgeable about the vehicles we were looking at, patient with all our questions and multiple test drives - and he absolutely cared about giving us the best deal possible. My husband and I highly recommend Wayne... and Wayne Ford

Salesman -excellent

Salesman Wayne Rallo has excellent customer service.He provided us with the best competive price in the market.Went out of his wayEven on his day off to locate the vehicle that I wantedThis is the second I purchased from Wayne Rallo in the last 2 yearsSo if you in the market for a ford see Wayne Rallo he will make it work for you.

Liers!

Ford where the sale comes 1st, and the truth comes 2nd! They sold me a 2008 Ford Explorer with a bad PCM. The explorer is sitting in my yard un-drivable I'm making payments on it! There answer to my plead for help. Buy a new one. Don't buy from Ford or the companies they work with! #ford #boycott #nocustomerservice#pleasehelp

Toyota Family

Had been leasing toyota's sinces 2010, my family as well. Looking at different options and considering different brands. I end up at Wayne Ford and coming out of my toyota leasing and walking into a great deal. Mike Dolce and Seth Rosen are A+. Will definally recommend this dealear to any body and looking forward to continue doing business with them.

Unexpected Great Experience

Got a great deal on a used truck. My wife & I drove from Brick to Wayne Ford because they had the truck I was searching for with low mileage & a fair price. It took a few hours & we drove the truck home with little bargaining which included a trade in & financing ! Milca , George , Kathy were all very friendly & professional. Ken also was friendly as we waited for final prepping of the truck. Thanks again to all for an "Unexpected Great Experience" !!

Great People!

I went to Wayne Ford and had a great experience! The entire transaction was quick. Not like other dealerships that try to add stuff on to the sale after you agree to buy. Stress free and friendly! I told the staff exactly what I wanted and they found it very quickly! I would recommend this dealership to all of my friends.

Great experience!

We went to the Wayne Ford dealership after having a very bad experience at a competitor's dealership. The experience was like night and day. Milca was professional, courteous, friendly, and straight forward. She answered our questions and was very upfront when we sat down to discuss the price of the car. The price was fair and their were no hidden fees. I hate car shopping, but this experience was actually pleasant. I would definitely buy a car here again. All dealerships should be like this!

Worth the trip!

My husband and I traveled approximately 55 miles to Wayne Ford to look at a 2014 Ford Fusion Titanium after visiting local Ford dealerships in our area. I am so glad we made the trip down; the experience was great! They not only had the exact vehicle in stock that I was searching for, but they made the deal work for me and I was driving the car home in less than 4 hours! The staff were all welcoming and friendly, even those who were not working with us, stopped and said hello. My experience with Sal and Milca was extraordinary! They are extremely professional, courteous and friendly. Wayne Ford has won my loyalty! Thanks for a great experience and an awesome car!

2011 Lincoln Town Car

Best Seles experience. Fully trained,very friendly,very helpful, I come first time. Loved it. I will recommend everyone. I want to come back again. Many many thanks to Milca.

Wayne Ford Experience

It was a pleasure working with Seth Rosen. There are tons of advantages visiting this dealearship in Wayne, NJ. They have tons of choices for your needs/requirements.

New Car Lease

My experience with Gary Thompson was great. He really went out of his way to accommodate my car wish list. The particular vehicle I wanted was not available. Gary and the team at Wayne Ford came through with locating the vehicle at another dealership. He was very knowledgeable about the vehicle and showed a great amount of patience with my husband and i throughout the entire process. Nicole was also very helpful in explaining all of the documents over and over again until we were all on the same page and for that I want to say thanks.My overall experience was great and I would definitely shop there again as well as recommend to my family and friends.Sincerely,Carolyn King

I've purchased my second Ford pickup from Wayne Ford...

I've purchased my second Ford pickup from Wayne Ford and Milca Irizarry. Experience was awesome for yet the second time around! I highly recommend Wayne Ford and Milca Irizzary!!

I purchased a slightly used 2013 Ford Fusion Hybrid. ...

I purchased a slightly used 2013 Ford Fusion Hybrid. They promised me $200 for scratches. Did not deliver. They misquoted the odometer and gave me an odometer statement off by more than 2500 miles. promised me a check for that. Did not deliver. Car had no gas or wiper fluid when purchase. Engine had a cracked valve cover and oil leak. They asked me to get it repaired and promised to reimburse me. They did not. Without my permission they asked the out-of-state tags company for the title work back and so now I can't get the car titled or inspected. They have refused to answer most emails, and have lied in print (emails to me) and on a recorded line. They are now being sued.

I bought my Ford in August of 2012. It is a 2013 Ford...

I bought my Ford in August of 2012. It is a 2013 Ford Edge Sport. I was back and forth between 3 dealerships when purchasing my truck. I chose Wayne Ford over Ford Auto Mall in Butler and Fette in Clifton because I live in Wayne. My service started out well. The last 3 times have I have been in for service has been a nightmare. The first of the 3 when I picked up my truck from service my back left bumber was scraped up and it was not when I dropped it off. The service department apologized and advised they would have their guy touch it up for me. I understand things happen. The next time my truck was fine when I dropped it off for service again. When I picked it up the check engine light was on and off for the first few weeks and eventually went away. I did not bring it up since it went away. This past time my truck was fine when I dropped it off once again. The day after I picked it up the engine light was blinking and my auto start was no longer working. This past weekend the light came on and stayed on. I called Monday for an appointment and told them I was driving to Vermont that Thursday and I needed it looked at. They said they could not service the truck until Thursday and could not move it up. That was my first problem if the truck was fine before it is obviously their error they should accomodate I did purchase my truck at this dealership. When I brought it in this morning I asked if they could look at it early on because of my leaving later today. He said we will get to it when we can. Is this good service? If iIdrop my truck off for service I don't expect to pick it up with problems and if there is they should do everything possible to fix as soon as possible. I will not bring my truck back here for service and it would take a lot for me to purchase a vehicle here again. There are too many other Ford Dealerships locally no need to choose one that will give you problems with the service everytime you need an oil change. Keith Bursey

The quality service was disgusting. None of the employees...

The quality service was disgusting. None of the employees were able to follow up with me - despite my urgency to find and drive off with a vehicle. Finance approved my deal and than never called me to come in and pick up my vehicle. I had to constantly call the dealership, leave messages and no one ever returned my call. I just wanted to pick up my car and drive off with it. Wayne Ford is horrible and i would highly recommend going to a different ford dealership because you would wait forever to receive a follow up or even a response. Not to mention sales associates have no clue about the product knowledge.

Sam and the team at Wayne Ford treated me as if I was...

Sam and the team at Wayne Ford treated me as if I was family. This is the 4th vehicle I have leased from Sam. he knows me and my preferences but never assumes. Each experience is unique and special. Sam took the time to determine my vehicle needs and wants and helped me to select the best Escape for my needs. All of my questions were answered and there was no pressure to buy any thing additional or that I would not need.

excellente service

This is the 2nd car we buy from Tania we live in PA but I love the way tania work with us first we bought a car for me and then we bought a car for my husband. She is very kind and easy to work. She underestand me very well.

I bought my car from Tania she was a very enthusiastic...

I bought my car from Tania she was a very enthusiastic and friendly salesperson she walk me through to all the sale experience w respect and an excellent knowledge of the product. I used the services department and she is always there w an smile.

Excelent representative for hispanic people.she explained...

Excelent representative for hispanic people.she explained to me everything I need to know.tania was for me like an Angel, she was kind all the time,she spent time to review the options that we had to buy a new car,I am very greatful that I met her because we need a person who understand our situation and she did.may God bless her.

Wayne is a pro. Knows exactly what he's talking about...

Wayne is a pro. Knows exactly what he's talking about and knows how to get the job done for any occasion and for a very affordable price. It's a great feeling going into a car dealership and leaving knowing not only does the brand have your back. But the guy representing the brand as well. It was a pleasure working with him.

This was the absolute best experience I have had in...

This was the absolute best experience I have had in Leasing a vehicle. For me I'm on number 4. Beginning with the first email, subsequent contact with Cheryl & then Sal Territo, in choosing Wayne Ford, I know I made the best lease option for both peace of mind & price. In searching for my new Ford Fusion, I could have chosen from 2 other dealerships a bit closer to my home but Sal, his integrity, professionalism & overall kindness is what put Wayne Ford as my "only" possible choice.Of course I Love my new Fusion, she's simply beautiful....but the peace of mind that I was treated fairly by Sal & Wayne Ford, just makes me want to do a "happy dance". I will always recommend Wayne Ford & Sal Territo. Thank you Sal, Cheryl too. Thank you Wayne Ford!

As always GREAT SERVICE!!!! It's always a pleasure...

As always GREAT SERVICE!!!! It's always a pleasure to deal with Wayne Rallo and every single member of the Wayne ford family!!! Thank you !!

I brought my first Ford back in 2011 from Dana Matteace...

I brought my first Ford back in 2011 from Dana Matteace at Wayne Ford. Dana was very nice and a great salesperson. She did a wonderful job of getting me the exact car I wanted and the best deal I could find. Because of the great service and deal I got from Dana, I referred three of my family members to Dana and she has sold all of them Ford. Now whenever I am searching for a new car , I always turn to Dana for her hard work and the best deal.Thank You Dana and Wayne Ford.Sincerely Mike King

leased a new focus sedan, was referred from my mom, had a...

leased a new focus sedan, was referred from my mom, had a great experience, everyone was very helpful, and looking forward to leasing again in 2yrs.

the service was great, the salesman had all the answers...

the service was great, the salesman had all the answers to my questions about the vehicle, he was polite and very patient which it means a lot to me. THANKS!!!

Dana is amazing very courteous very product knowledgable...

Dana is amazing very courteous very product knowledgable she was very helpful with setting up my insurance she did all paper work ahead of time so all I needed to do is sign as she went over an explain everything I would definitely recommend Dana and Wayne Ford to my friends and family it was such a pleasure dealing with her

Enjoyed my experience at Wayne ford. My saleman, Tommy...

Enjoyed my experience at Wayne ford. My saleman, Tommy Garcia was very helpful and knowledgable about my new Ford F150. Will recommend Wayne ford to friends and family.

Tommy Garcia was professional and very knowledgeable...

Tommy Garcia was professional and very knowledgeable about the Ford that we purchased. In fact everyone at Wayne Ford was friendly and very helpful. We always felt that we were the most important customers at the dearlership and plan to return in 3 years to trade up again.

I thought that Wayne Ford in general and Hector Ramos,...

I thought that Wayne Ford in general and Hector Ramos, Transportation Consultant in particular, showed a great deal of professionalism and, at the same time, friendliness and courtesy. He made the buying experience a lot more pleasant than some other trying encounters.

very Happy with our deal ! Tania Ballestas was very...

very Happy with our deal ! Tania Ballestas was very helpful and friendly with us answering all our questions and I am sure she did her best to please us to get our Ford Explorer !!! thanks tania

The dealership is very friendly and works hard to get you...

The dealership is very friendly and works hard to get you what you want. They are customer service minded. Tania was a great help and super friendly.

I leased my second vehicle with Dana in April and she is...

I leased my second vehicle with Dana in April and she is AMAZING! She works extremely hard for her clients to make sure that they are getting the best deal at the best price. She doesn't quit until you are satisfied! If I am shopping Wayne Ford, I am shopping with Dana! Thanks Dana!!

I went to Wayne Ford for a car and Tania came out and...

I went to Wayne Ford for a car and Tania came out and help us; I have to tell that I am not a easy person to deal with and Tania with her charisma and help make me go into a new lease; Tania is always there for us anytime we come to service she make sure I got the care I deserve. Thanks Tania and Thanks to Wayne Ford because you have a great staff!!!

Tommy did a great job getting the price where we needed...

Tommy did a great job getting the price where we needed it to be and meet our expectations for the car. He was knowledgeable, and polite. I would recommend him and Wayne Ford to a friend.

Tania is great not only i had bought a car but my...

Tania is great not only i had bought a car but my ex-husband and my neightbor had bought car from tania; tania no only is a saleperson for me she has become a friend; anytime i need her she is for me. A while back i had an accident and i am not good w insurance and Tania was there to help w them and get into another car ; thanks tania for being so kind and allways go out of your way to help others.

Bought a used 2012 Expedition EL from Wayne Ford a few...

Bought a used 2012 Expedition EL from Wayne Ford a few days ago. From the second my wife and I walked in the door, Dana Matteace in Sales was awesome. She exceeded our expectations and was completely NO PRESSURE at all to buy. Ive always prepped myself for dealing with pushy Sale Reps. I didnt need to worry at all about this from Dana. She kept in constant communication with me via phone and email, and even rushed the prep and certification of our truck so we could get it a day early. Couldn't have asked for anything more of her! While we were there picking up our new truck, our young son got his hand slammed in the door of a small car. Thankfully, no broken fingers, just a lot of tears. Dana ran for ice without us asking and came back right away...very concerned that our son's hand was ok. Truly a class act. Would highly recommend her, and the dealership, to anyone.

Wayne was such a pleasure to talk to, and helped us buy 2...

Wayne was such a pleasure to talk to, and helped us buy 2 new 2013 Ford's. Troy is such an honest person, we hit it off the 1st few minutes we talked. Awesome Sales Manager.

tommy garcia was great to deal with. we shopped around...

tommy garcia was great to deal with. we shopped around and he gave us the very best deal at the best price, and great service. i would definitely recommend him.

Working with Dana was delightful. For the first time in...

Working with Dana was delightful. For the first time in my life buying a car was enjoyable!! I have leased 2 cars from Dana and getting ready to get my third lease in a few months. She really knows how to treat her customers!

AMAZING serivce!!!!!! I wasn't even considering a...

AMAZING serivce!!!!!! I wasn't even considering a Ford at all when I was searching for a new vehicle. When I stopped by Dana Matteace offered me such a great deal on my trade in and price that I just couldn't wait to get my Explorer. She was great at explaining any questions that I had and was always easy to reach. Been happy ever since!! Thank you Dana for your great service! I love my SUV!

Fue muy amigable y respondio todas mis preguntas con...

Fue muy amigable y respondio todas mis preguntas con gran amabilidad muchas gracias por tu ayuda y espero poder hacer futuros negocios con usted Tania

I had already leased and Edge at Wayne Ford 2 years ago....

I had already leased and Edge at Wayne Ford 2 years ago. Went back to the same dealer because the customer service is GREAT. Got another lease for a Ford Escape 2014, left pretty happy : ) I would totally recommend this dealership. Tania is awesome!

Este es mi segundo carro q compro a Tania; Tania ha...

Este es mi segundo carro q compro a Tania; Tania ha sido una excelente vendedora me ha tratado con una gran calidad humana me siento en casa cada vez q voy a visitar el dealer mi me canso de recomendar a Tania a todos; ademas habla mi idioma! !! Gracias tany

La senora fue una persona muy amable contesto todas...

La senora fue una persona muy amable contesto todas mis preguntas, me ayudo hacer una bueno decision con la compra de mi nuevo caro gracias Tania por toda tu ayuda

I purchased my new Ford Explorer from Tania. Very...

I purchased my new Ford Explorer from Tania. Very professional and friendly, knew the vehicle very well and worked harder to put me in a new Ford than any other car manufacturers/dealer that I visited prior. I will always drive a Ford because of Tanis. Have already recommended her to family and friends. I also use Wayne Ford's Service department, dealing with Paul Redmond (and Justin as the technician). They are the best!

Tania was my sales person she help so much her service...

Tania was my sales person she help so much her service was great I am treating like a family member everytime I visit the dealership I would recomend Tania and the dealership to all my friends and family

Dana is THE BEST salesperson I have ever dealt with. I...

Dana is THE BEST salesperson I have ever dealt with. I have bought 3 cars from her already and plan on buying many more! She's honest, sweet and just amazing!!!

Tania was great she help me to get the price at my budget...

Tania was great she help me to get the price at my budget she treat me with respect and kind thanks, Tania i definitely would buy my next car from you ,and would recommend the dealer with my friends and family.!!!!!!!!!!!!

Wayne was great bought car for wife just before Christmas...

Wayne was great bought car for wife just before Christmas and he had a big red bow on it for her.Bought a 2012 e-250 and 2013 edge limited. I will tell anyone looking for a car to check them out before theybuy anywhere else.

My salesman Wayne Rallo was fantastic to work with. I...

My salesman Wayne Rallo was fantastic to work with. I told him what I wanted and I got it. No back and forth haggling. A genuinely nice guy. No pressure, and good sound advise. Everything was explained to me and there were no surprises. On delivery Wayne showed me all the options in the car and made sure I understood how everything worked. It was really an effortless purchase. Wayne calls me every other month to see how things are going and I appreciate those calls. When it's time to purchase another car I will definitely call Wayne.

The service is very nice and also Tania is a good...

The service is very nice and also Tania is a good professional I am very happy with the business I did with Tania more that professional I feel very confident with her and her job.I recommended her how the best seller of the company and I am very thankful for all cooperation that she offer me.thanks

I had a wonderful experience at Wayne, Ford! Sami took...

I had a wonderful experience at Wayne, Ford! Sami took great care of us and made us feel so comfortable. I will certainly recommend him and Wayne Ford in the future! Thanks, Sami!

excellent presentation. honest dealing.very friendly...

excellent presentation. honest dealing.very friendly people.to by my next car we go to Wayne ford. THANK YOU FOR YOUR HELP.Endre Racz from R&R Construction Group.

I recently purchased a 2010 Ford Fusion at Wayne Ford....

I recently purchased a 2010 Ford Fusion at Wayne Ford. Sam Chiappa was very helpful and friendly. After I found the car I liked,we took thecar for a test drive. I liked the car and decided to purchase it. The following day Sam took the car out just to check it out. He detected a break problem and then he called me to let me know he wanted to get the problem fixed before I picked up the car. I am very happy with the car. Sam Chiappa made my car purchase pleasant and stress free. I would not hesitate to recommend Wayne Ford to anyone.

i went into ford wayne wanting a deal for my car and when...

i went into ford wayne wanting a deal for my car and when i met tommy garcia he showed me the steps to getting what i wanted, he shared with me some deals on where we can get started with. The customer service was great, Mr. Garcia helped me step by step in what i can be going home with and we successfully found the car for me. i can surely say i recommend wayne ford to other.

I picked up a 2013 Fusion about a month ago. Great car...

I picked up a 2013 Fusion about a month ago. Great car buying experience from start to finish. Wayne Rallo was up-front and honest as well as professional and efficient. I would recommend Wayne Ford to anyone looking to purchase a new vehicle.

Wayne Rallo was very professional and helped us find the...

Wayne Rallo was very professional and helped us find the perfect f150 for us at the perfect price. He broke down all the different models and options. He truly is an asset to Wayne ford!

I had the pleasure of working with Wayne Rallo over at...

I had the pleasure of working with Wayne Rallo over at Wayne Ford.My wife and I were in the market for a new Ford Explorer. After trying various Ford dealerships in the area, we luckily discovered Wayne ford.Wayne was able to help us throughout the entire process. He was extremely knowledgeable about the Ford Explorer, including all the different packages offered in this vehicle. Every question we asked, Wayne answered thoroughly with great detail. I would definitely recommend Wayne over at Wayne Ford. We plan on coming back here for our second car.

Being completely honest and sincere, my wife and I did...

Being completely honest and sincere, my wife and I did not stop to buy a Ford but only to see what was available. Tommy's approach, friendliness, and expertise Sold us on a new Explorer. Literally.

My husband and I have owned Fords for 15 years. We have...

My husband and I have owned Fords for 15 years. We have consistently had them serviced at Wayne Ford because of the excellent care given to our Ford vehicles. However, we rarely purchased vehicles at Wayne Ford because the sales staff was rarely as competitive as those at other dealerships. We recently purchased an Edge from Hector Ramos. He was knowledgeable, courteous, and (most importantly) met our bottom-line price. Thanks Hector!

I was at that dealer and Tania helped us out immensely....

I was at that dealer and Tania helped us out immensely. We we're very well taken care of and she answered all of the questions we had. She made very good recommendations to us which lead us to make a great purchase. We will most definately be back.

My husband and I made the recent decision to change...

My husband and I made the recent decision to change vehicles from a Dodge Ram 1500 to a Ford Explorer or Excursion. With growing kids and a recent 14 hour drive to NC for vacation, the interior of the Ram wasn't cutting it anymore. We ended up at Wayne Ford last Friday night to look around and figure out our plan. We were walking around for maybe two minutes when Wayne Rallo walked up to see if we needed some help. He wasn't pushy in the least and proceeded to help us look at Explorers, then Excursions, the back to Explorers. He patiently explained the different options to us, specific features and benefits associated with each, as well as discussing used vs. new. Wayne was extremely knowledgable and made sure we had all of our questions answered. Towards the end of our time there, we came across a 2014 Explorer in the Sunset color. Bingo! This was the vehicle for us. We went inside to discuss numbers and ensure this vehicle met all of our needs. Turns out it didn't have a tow hitch, which we had on our "must have" list. Wayne said that he/Wayne Ford would begin their search for this exact vehicle with the necessary tow hitch. Fast forward a few days, with Wayne calling to keep us informed and even giving us his personal cell phone number, and today we left with two new keys, our new Explorer, and happy kids who now have more room in this vehicle than they ever did in the Ram. Thanks Wayne Rallo!! You were friendly, helpful, and made this such a pleasurable process. We really appreciate your investment of time with us and friendly, smiling approach to "selling" us a new ride.

Great Experience. Can't beat it. Wayne Ford is a...

Great Experience. Can't beat it. Wayne Ford is a great place and Wayne Rallo is a great person! I recommend this place to everybody.

Best buying experience ever! Wayne Rallo was extremely...

Best buying experience ever! Wayne Rallo was extremely courteous and professional. I wish all of my car buying experiences were this seamless. I would definitely recommend to all my friends and family!

Wayne Rallo and Wayne Ford was a pleasure to deal with. ...

Wayne Rallo and Wayne Ford was a pleasure to deal with. I told Mr. Rallo exactly what I was looking for before I even came in the dealership. When I arrived, he had exactly what I was looking for ready for me to test drive. He made the financing, purchase and pick up quick and easy. He was very knowledgeable about the car and explained all the options to me so I can easily understand how everything worked. I will definitely be back when it is time for a new car and have already recommended several people to see Mr. Rallo. It was a great experience.

I am very pleased with ms. irrazarry and tom Garcia. I...

I am very pleased with ms. irrazarry and tom Garcia. I bought several cars from them and this by far was the best expierence . I truly feel like I got what any car dealer should provide great service, the price I was willing to pay and can afford, no back n forth with the famous "let me talk to my manager crap"!!!! MILKA &MR. GARCIA handled it very smoothly, even the finance lady, mrs. Kathy was pleasant and quick. the best was when I drove home and noticed the crack in the windshield , I immediately called Tom and that next day it was replaced by ARK IN TOTOWA no charge to me. THATS quality service and very respectful work done by TOM. THANKS !!!! My only complaint is they need to OVERHAUL THE WHOLE FRONT AREA. LOOKS VERY OLD AND OUT DATED. OVER ALL I,M HAPPY WITH WAYNE FORD THANK YOU, A.FORINO.

Gary was amazing. He listened to our needs and directed...

Gary was amazing. He listened to our needs and directed us to the perfect car. A 2014 Ford Explorer. He was very knowledgeable about the cars he was selling. We were completely satisfied with our experience with him and at Wayne Ford. Thank you!!

I recently visited Wayne Ford this past weekend to take a...

I recently visited Wayne Ford this past weekend to take a look at a new Ford Fusion. Their staff was extremely friendly and helpful. They weren't pushy, answered all my questions and helped me choose a vehicle that met my needs. Needless to say, I walked away with a brand new 2013 Ford Fusion. I will definitely be back to purchase my next vehicle with this dealership. I highly recommend Wayne Ford to anyone on the search for a new vehicle! They make searching/buying a new car so easy!

Pleasant and painless

Robert, the salesman who worked with us, was friendly and helpful; young and enthusiastic in a way that made me feel comfortable and less intimidated about the whole process of buying a new car from a dealership. I never picked up creepy car salesman vibes, which I did at other dealerships I visited in my quest to buy a Ford. Between when I first walked in the door and decided to buy the car--about three weeks I think--I was not overly barraged with calls. All in all pretty pleasant and painless. And I love the car (so far).

This is the second vehicle purchased at Wayne Ford - why...

This is the second vehicle purchased at Wayne Ford - why - because the mentioned employees are professionals amongst professionals: Sam Chiappa is the same employee who sold me the first vehicle from Wayne Ford. The overall experience can only be rated as outstanding, friendliness, knowledge, service, responsiveness as well as feeing a part of the Wayne Ford family.

Very pleased with the overall sales experience and love...

Very pleased with the overall sales experience and love the car. Came in looking for one model (Edge) and when I realized that it was too big for me, Lenny helped me with the Escape.

When I bought my car from Wayne Ford it was one of the...

When I bought my car from Wayne Ford it was one of the happiest days of my life but when trying to get my car serviced that excitement began to disappear and turned into disappointment. Here's why...#1. Shortly after I bought my car I called complaining that when I pressed the brakes the car would speed up and then stop. I called and the service department told me they couldn't look at the car for about a weeks. I was afraid to drive it so I took it to another Ford Dealership who allowed me to come in because of the seriousness of the issue.#2. When I went by the dealership to speak with the two guys who sold me the car, they both didn't work there any more and I wasn't referred to anyone else and I left feeling that something just didn't feel right. I wish I had returned the car and left Wayne Ford all together but I was working so much that I didn't have the time to do so.#3. I drove the car up to CT for a wedding and on my way back I saw a signal that the tire pressure was low. I look at all of the tires and saw the back right tire was indeed low. I stopped at a PepBoys and had it temporarily fixed until I could take it to Wayne Ford. When I called the shop the early the next morning and told them that my tire kept going flat they said we can see the car about two weeks later. I guess I was supposed to drive around with a flat tire for 2 weeks.#4. While driving back from SC my windshield washer fluid began to spray out on it's own and the windshield came on and would not shut off. I called Wayne Ford and I could not get in again for 2 weeks. I took my car to Bayer and they fixed it.I asked if this statement was still true about Fords... F. O. R. D. = Fix Or Repair Daily? The 2 guys who sold me the car said no but, every time I've had a problem with my car there is a 2 WEEK wait to even have it seen. Since the guys who said no the statement isn't true are gone, I assume that they lied and that's why they are not there any more.I now take my car to BAYER FORD in Morristown, NJ it's a much further drive but it's so much better service. I hope to trade the car I bought from Wayne Ford and buy a new car from Bayer. Wayne ford sold me a used Mustang for a higher price than a new 2013! I know it's my fault that I fell for that one but never again. We live and we learn. F. O. R. D. = Fix Or Repair DailyPhillip

Prices at this dealership are way to high. Started off...

Prices at this dealership are way to high. Started off nearly $40 per month higher then the eventual deal we received from another dealer. Tried to take advantage of my wife with pricing because the prices started to dip as I got involved. Also sent some previous customers in and asked for pricing and prices were way less then what was given to my wife. The Emails did not always answer all of my questions. Salesperson caps locked all words in email which is considered rude and obnoxious and was an eventual deal breaker for me. Also, save the "if the car is still on the lot" routine. Its the oldest trick in the book and most people do not fall for that bit. As a repeat customer I thought we should have been treated more fairly. We had an expiring lease with them. Not to mention this dealership completely ripped us off with our last lease with us paying nearly $2000 more down and $30.00 per month more for less of a car. Thank god the last salesperson was no longer there cause I actually liked him and I probably would have ended up using them again and losing money.

I visited Wayne Ford while shopping for a pre-owned 2011...

I visited Wayne Ford while shopping for a pre-owned 2011 Ford Crown Victoria. During my visit I was greeted by multiple employees who were all very helpful. My transportation consultant, Ms. Dana Matteace, provided exceptional service and assisted me throughout my purchase. In particular, after taking my vehicle for a test drive I still had a few remaining requests and concerns. While looking at my vehicle I noticed that the owners manual was missing and that the vehicle only had one key. Ms. Matteace addressed both of these concerns and made sure that I received my second key and ordered the owners manual for me. I highly recommend Wayne Ford and I can commend them for the excellent service.

After researching the Ford Escape, I went to Wayne Ford...

After researching the Ford Escape, I went to Wayne Ford hoping to test drive one. Sam C. was an excellent salesman who exhibited full knowledge of the vehicle. After a test drive, he listed to what my needs were and found the best model for me. I was impressed by his ability to make this experience as smooth as it was. I was happy with my experience, very grateful for a salesman like Sam, and very excited over my purchase. I highly recommend Wayne Ford and appreciated the fact that no one pushed me or forced something on me that wouldn't suit my needs. .

My sales experience was a positive one. George made sure...

My sales experience was a positive one. George made sure I got a good deal and all the rebates that I was entitled to. This is my second vehicle through Wayne Ford. It will definitely be my last purchase from them.What lead to my overall dissatisfaction was the service department. I called in for some minor warranty work. They scheduled it for 2 weeks later, they also stated that they lined up a loaner car ( which was part of the sales pitch while purchasing, the ease and availability of a loaner) so 2 weeks passes and I call the day before to confirm my schedule. I was told that everything was good. I then get a call the next day to be told that I was going to have to wait until 4:30pm to confirm the loaner car again. ( which I did the day before) I agreed relunctenly, since I work an hour away. I also expressed that since I was the customer I shouldn't be the one chasing the car down, that they should be they ones reassuring the car and my overall satisfaction.So I called at the time they stated, and guess what happened? No car, new drop off date. So we went through the process again. Only to have the same thing happen again. So a month passes. I finally call George and tell him what happened. He asked if he could call back. I agreed. Since George has helped me through this very same issue with my last vehicle. He actually remembered the situation. He also resolved it last time.So George called back and said he didn't understand what service was doing and that he would just loan me his car next week.Well that week has went by, and service called. They now have a car. I leave work early, race there and guess what? They want to charge my credit card $500 to use a loaner car. Not once was this relayed to me. They said they would refund it if there was no damages. I actually understand this policy and would have been more receptive had when Ron was speaking to me in a haphazardly manner. And informed me of this policy. Prior to the day I attempted to drop my car off, I was told in an offhandish tone, Wayne Fords subcontractor failed to contact me to inspect my sun roof, and that Ron just assumed the contractor called me. Now coming from someone who works in a customer service atmosphere. There are several underlying issues:1. Lack of follow up2. Giving false reassurances3. Not being forthcoming to the customer4. Not properly scheduling 5. Not following up in a timely manner6. Undermining the customer7. No resolution for the customer8. Willingness to allow a customer to walk awayIn conclusion, I will definately purchase my next vehicle somewhere else, and when asked for a referral for a Ford dealership I will direct them somewhere else. This is only based on my service experience. It's a shame because my sales experience was great. I will admit that there was only one time I felt like things might change with my service experiences. That was when I was dealing with Chris. I only dealt with him when I had my first vehicle, I haven't seen him since. Just be weary when dealing with service.

For the past 10 to 12 years I purchase diesel trucks for...

For the past 10 to 12 years I purchase diesel trucks for my roofing company with this dealership, aprox 3 to 4 vehicle a year. After speaking with Troy Mole, he explain to me that the new Eco boost truck was getting 15 to 21 mpg and a lot of his friends and costumer were getting great gas mileage 20 mile per gallon ! So I purchase a 2013 FX4 Crew Cab Pick Up for $51,000.00 ! In my opinion a lot of money for a 150 pick up but I figure if I was getting great gas mileage it was well worth it. Unfortunatly its been almost 4 months now and I am only getting 8.9 MILES A GALLON!!!!!!! Spoke to Troy Mole 1 month after purchase and he said I had to break the vehicle in, after 2500 miles I would see better gas mileage, after reaching 3500 I was still getting the same gas mileage, called Troy again and was told to break it in 5000 miles. I contacted Ford directly on there 800 number who then explain to me in the owners manual that the truck would be breaking in at 3000 miles to assume EPA MPG. While I was on the phone with ford they contacted wayne ford and spoke to service manager and asked them to do a fuel pressure test, AFTER speaking to ford I called wayne ford to make a appointment and was told that there was nothing they could do for me ! That I had to break the truck in 5000 miles. I now have 9000 miles on the truck and I am still getting not more than 9 miles per gallon. Once again spoke to service manager at wayne ford and was told theres nothing they could do for me that they are aware of the problem. Now I am stuck paying a 800$ a month truck payment that cost me more gas money than my 2012 F450 Dually, Now no one is returning my phone calls and I am stuck with a lemon, This is FALSE ADVERTISEMENT AND SHOULD NO BE ALLOWED , THEY NEED TO RECTIFY THE SITUATION OR CHANGE THE TRUCK ! After being a loyal costumer and purchase over 50 vehicule over the past 12 years I would've expected better costumer service ! *AT LEAST A PHONE CALL BACK !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The vehicle that I was interested in had a Carfax history...

The vehicle that I was interested in had a Carfax history showing an accident. The dealer did not verbalize to me that the vehicle was in an accident and the only way I found out it was in an accident was by reading through the numerous pages of a Carfax report that I printed out. In my personal opinion, the price the dealer wanted for this vehicle seemed too high given it was in an accident and the dealer seemed to believe it could get a price as if the Carfax report was clean; that is to say as if a future unknowing customer would pay full price and not factoring in the accident.This dealer is on a busy highway in Wayne and thus, in my personal opinion, I felt that I was treated as one of many... I would recommend everyone avoid this dealer....

I had a very good experience buying my new Ford F150...

I had a very good experience buying my new Ford F150 there were no Sale game and did feel pressured at all I would defiantly recommend Wayne Ford to a friend.

I bought a brand new Ford Focus. After three days a...

I bought a brand new Ford Focus. After three days a started to hear noise when switching gears. I went to the dealership for an appointment and they gave one but a week from the day I asked for service. Today 05/08/2013 my wife was driving the car and the transmission was stuck on drive. My wife put it in reverse and the car went forward and almost got into an accident. My daughter was with her too.I immediately called the dealership to tell them about the problem and told them what happened and that the car is too dangerous to drive. The girl that answered the phone dared to tell me that nothing she can do and i have to call the service in the morning.I will explore all my legal options to make this dealership pay. Not they sold a defective car but their bad attitude towards that problem.Please do not buy from this dealership. I am real and my number is 201-919-5912

Hello, I am writing to you in hopes you...

Hello, I am writing to you in hopes you can help me. I recently(january 2013) purchased a 2013 ford explorer limited suv from wayne ford in wayne nj. It was a brand new vehicle when I purchased it and I couldn't be happier with it when I got it. The dealership couldn't go on more about how the truck is run by the ford SYNC system and how it was the first truck to be completely run by their computer. Before I left the dealership they set up my cell phone(iphone 5) with the truck and explained all the services. The very next day I had problems with the truck and my cell phone not connecting. When it did connect the people on the other side of the call could berly hear me or said it was extremely staticy I proceeded to call the dealership service department and they told me there was an update for the truck. I had wondered why it wasn't updated when I bought the truck, but I figured it was how they did it. I was told to come in for the update anytime and when I got there they said they were too busy and I had to come back. The next time I came it took over 2 hours but finally I had the update. The service man chris came out and synced my phone and sent me on my way. It worked for a few days before I noticed that I was having other issues with the truck as far as the radio, usb stick, navigation and touchscreen freezing. I figured it something that may have taken a while for the computer to adjust to the update and gave it the benefit of the doubt that it would work itself out. As time past I noticed more and more problems all linking to the computer. I brought it in and listed my problems as well as some other mechanical issues but they said we should deal with the computer issues first and then we could deal with the mechanical issues. I brought my truck in where they kept it for over a week. I was told that a part called an "apin" was to be replaced because it is not compatible with the update. Now I questioned why they didn't replace it when I did the update. After getting my truck back it was worse than before. I will list specific issues at the end. I then went back to the service department and told them it was worse. I was directed to the Ford Corporate hotline where I got assigned to angela, who after my time spending with her I am not surprised people are frustrated dealing with ford. First I had to go thru an operator who gave very robotic questions and run around answers. She started a case for me and told me angela would be dealing with me from this point on. After answering the operators questions her last question was "what can we do to satisfy the situation for you?" I told her I was very disappointed in the truck and frustrated with its problems. It is a $50,000 truck and I expected it to work. She informed me angela would call me in 48 hours and she is the regional manager. I did receive a phone call from angela in the 48 hours and that would be the last time she called me when she said she would. She asked the problems with the truck and again what I was looking for as a solution. I informed her that all I wanted was to be released from the lease and into a different truck and stay with ford. I have had ford products before and was happy. I figured it was a freak happening and wanted to stay with the company. She then informed me they would be sending an engineer out to survey the truck and look into the problem. I told her I had videos of the truck not working and she told me she wasn't interest in it and to let the engineer look the truck over. The engineer was set to come in on that monday. I was supposed to receive a call to drop off the truck and angela would call me the next day. Monday came and went with no call or engineer and tuesday came with no call from angela. I called the hotline 3 times to get angela and all I got was her voicemail. Wednesday the service manager called from wayne ford(paul) and informed me the engineer would be in the next day thursday at 2pm. I then got a phone call from angela about an hour later to inform me the same thing. I asked her why I wasn't called as promised and she said it wasn't in her schedule. Thursday came and as I was driving to ford paul called me to say the engineer would be there at 3pm. I had to waste an hour waiting and then he showed at 330pm. When I met him he couldn't be more than 25 yrs old holding a computer. He came up to me very robotic and cocky. I told him I have videos to show him of what has been happening and completely ignored me asking for me to recreate the problems over and over again. After a frustrating period he apologized and I showed him the videos. He them took the truck into the garage of the service department and I was told it would be a little over an hour for him to research the problems. After an hour paul told me to take a courtesy car($500 deposit) because it would be at least 3 hours more. I asked why and he said the engineer is wiping my computer in the truck and reinstalling the software. Thats when I knew he wasn't there to look into anything, he was there to just wipe the computer to try to make the problem go away for ford. 5 days later I got my truck back and as I synced my phone in the ford parking lot my navigation froze and would not work. I ran to get paul to show him the problem. He sat in my truck as angela called and he told her the truck was still not fixed and he called the engineer to try to rectify it but it was not fixable. I took the truck from the dealership and awaited angela phone call the next day. Now I want to update you on what the problem Ford says is why the sync is not working. They say the iphone is in someway corrupting the whole SYNC system and it is a known problem with the truck. Yes, they told me the $200 iphone is crippling the $50,000 truck and they know about it and are still selling the truck to customers. They were well aware of my phone because they are the ones that setup the phone when I bought the truck.Angela called me that next day after talking to paul and the engineer and my many calls about the issues. She flat out told me that its not fords problem and it is my fault for using the iphone. She said they would not compensate me in anyway or let me out of my lease as I requested. I have to wait for an update and hope it works out. I also complained to the manager of wayne ford and told me they cant do anything but sell me another truck but I had to come up with $7000 to cover the difference on the value of the truck to what I owed. Remember I bought the truck almost 3 months ago. I called the ford hotline again and told them I wanted angela's supervisor and told them I would retain a lawyer and sue. They asked me to wait 48 hours again and the situation would be escalated and a supervisor would call me. I have not received any calls from them. I called again and told them no one called and they gave me a fax number for a lawyer to contact them and hung up on me. I do plan to take this matter to every extent the law allows me. I have talked to many people and heard many ford customers are having problems like me with the SYNC system. And more and more the trucks are coming in to the service departments. I want to expose ford on how they treat their customers and their lack of accepting that they are selling a product to customers knowing there is an issue with the computer system. If they had told me at the time of sale that my $200 iphone would not work in my $50000 truck honestly I would have not bought the truck. I am on my phone a lot and commute 40 miles each way everyday and need that feature. I do really hope that you take this story into consideration and help me expose this story.So here is an update. I was put in contact with John Beck, zone manager for ford motor company 2 weeks ago. We got on the phone and promised me the world. He said that he had a meeting with his 3 engineers and asked if anyone knew or had been with my truck and address the problems my truck is having. They all said no and told me he would be sending his best engineer out to look over my truck and make an assessment as to releasing me to a new truck that worked. He also offered a rental truck for me to drive because my truck would be in for a while. The only catch is I had to be there with my phone and the truck and engineer to see how the truck reacted to the phone in person. Even thou I have tons of videos and the service manager at wayne ford seeing the problems in person. I agreed as my last step before letting the lawyers handle it. Well today 4/29 was the day and let me tell you it was an eye opening experience. I arrived at wayne ford at 130pm, the engineer was on a call till 2pm when he came done. As I turned to greet him it became very apparent that I knew this guy because IT WAS THE SAME ENGINEER! The same guy that was there a month ago that was supposed to check my truck but instead wiped the trucks computer and reinstalled everything to cover up any issues. There he was standing infront of me. To say the least I was extremely upset. Myself and paul both tried to cal JOHN BECK but he refused to answer or call back. After realizing ford was now playing games to try to wear me down, I allowed paul and the engineer to have my phone. 15 minutes later the both emerge from the truck and paul tells me the will have to drive my truck around for a few days. ( So I am paying for a truck so that the service guys at wayne ford can drive my truck around) Again Ford is trying to wear me out and they keep going around in circles. It was time wasted that I will never get back. I have also been in contact with the general manager at WAYNE FORD Troy Mol General Manager...wayneford1ataol.com.com....and after one 30 minute meeting and seeing him today I can see how he works for ford. After all my complaints and visits to the dealership all he did was brush me off with that smug look of "I am above you". Its amazing to me how these people get away with screwing people over and stealing there money with no accountability. Wayne ford has done absolutely nothing but Waste my time, give me the run around and push me off to the next person over and over again. Ford motor company should be ashamed on how they treat their customers. I have proceded with the lawyers, as well as contact the attorney general, better business bureau, consumer affairs and countless other agencies. I hope by starting this page it will give courage to others going thru this and let everyone in the community know what WAYNE FORD is selling their customers with no support.Below is the list of problem the truck has had and has. navigationbluetoothusb playbackradiofrozen screenadaptive cruise controllane assistrearview camera freezeair condition/heated seatssuspensionbrakeswhistling when drivingengine knocksteeringpassenger seat extreme shake and vibrationtire mountscrash alarm constantly going offwindshield wipersThank you,

This is best dealer experence I've ever had. I have...

This is best dealer experence I've ever had. I have a 2012 Ford Focus which developed a difficult diagnose front suspension squeak. The service manager Paul came out to my job to diagnose the problem personally on his own time! When I went to get the service done, they ran out of loaner cars, so Paul gave me his own dealer vehicle! This is the friendliest and most accommodating service experience I've ever had. They have won a very loyal customer in me for years to come.

Recently we took our newly licensed son shopping for a...

Recently we took our newly licensed son shopping for a used car. After visiting dozens of different dealerships, we happened upon Wayne Ford. As we browsed the large inventory of cars, we were approached by one of the sales people. She said her name was Dana Matteas, and that she could assist us with our search for the perfect car. Dana was extremely courteous, patient, and very well informed about each vehicle that we looked at. Dana showed true professionalism, from the start of our search, to the final purchase that we made of a vehicle. We were so impressed with the way in which we were treated by Dana and the people at Wayne Ford, that we felt it necessary to let others know about the customer care and satisfaction that we received there.

I RECENTLY SHOPPED WAYNE FORD FOR A NEW SUV. HECTOR...

I RECENTLY SHOPPED WAYNE FORD FOR A NEW SUV. HECTOR RAMOS WAS VERY HELPFUL AND PATIENT IN GIVING ME DIFFERENT OPTIONS TOO SUIT MY BUDGET. HECTOR RAMOS SHOULD BE RECOGNIZED FOR HIS CUSTOMER SERVICE SKILLS HE MET ME AT THE DEALER ON HIS DAY OFF AND LEASED ME A NEW CAR I DON'T KNOW MANY PEOPLE THAT WOULD OF DONE THAT. I'M VERY HAPPY THAT I RAN INTO HIM THERES NOT MANY GOOD SALES PEOPLE OUT THERE. THANKS AGAIN FOR GIVING TOP NOTCH SERVICE!!!! LISA FIGUEROA

I have had nothing but great experiences at Wayne Ford,...

I have had nothing but great experiences at Wayne Ford, especially with salesman Tommy Garcia.He has always been friendly and efficient. I have purchased or leased at least six autos through the years.Tommy has always been a gentleman to deal with and goes out of his way to make you feel comfortable. The reason I keep going back to Wayne Ford is because of Tommy Garcia.

My experience with Wayne Ford has been supberb from...

My experience with Wayne Ford has been supberb from inception when I first emailed my quote request and received an immediate response from Milca to picking up the new Edge at the dealership. Milca is the friendiness, upbeat and happyiness person that I had ever dealt with at an auto dealership. She was professional, prompt, informative and did everything that made me feel that I was getting the best deal possible. She followed up every single call and email, answered all of my request with accuracy without hesitation and made sure that my test drive vehicle was ready as to not waste my time at the dealership. I was greeted and was helped with the paperwork transaction at the dealership by Sam Chiappa (Sales Representative) and Kathy Calabro (Finance Manger) with the same type of friendiness, courteous and knowledgeable professionalism. When we encountered a problem with the vehicle that I had wanted, Sam and Troy Mol (General Manager) expeditiously came up with a more superior option for me to consider without any pressure. Kathy also did a supberb job in dealing with my leasing, DMV and insurance paperwork that met my needs.During vehicle pickup, all paperwork had been prepared and Sam made sure that my insurance was ready to make sure that I would not have to spend time waiting at the dealership while the paperwork was being prepared. He also made sure that the vehicle was properly prepped and reveiwed all of the vehicle's features with me so I could start enjoying the vehicle as soon as I drive away. I was in and out of the dealership within an hour and have been enjoying my new Ford Edge ever since.I like to thank everyone at Wayne Ford particularly the persons named above and will definitely spread the good word about my pleasant experience with this professional and legilimate dealership.

we were especially happy with the service we received ...

we were especially happy with the service we received from our sale man he was very helpful and honest. He did not give us the run around like most dealerships do. This was actually the second dealership we went to before purchasing a vehicle.

I think it's great that you have this site to review...

I think it's great that you have this site to review the dealership but I have a complaint! This whole site is directed to the sales staff, who I agree are outstanding but I wold like to see this expanded to include the service department, who I think deserve a lot of kudos for your repeat business.I'm an old man now and have bought many cars from many dealers over the years and without failure the reason I have gone to another dealer is because of the service I've received after the sale. you have such a super service department you should highlight it, it's a huge sales tool.Everyone has been so professional, competent and accommodating.....I just cannot say enough about the quality of your service department.You should give them the recognition that they deserve!Thank you,Paul Thompson

Service was above and beyond! Sam Chiappa made sure I got...

Service was above and beyond! Sam Chiappa made sure I got the vehicle that I wanted. Overall experience was great entire staff was friendly. Than you

Second Ford Explorer I have leased form Sal. Great guy to...

Second Ford Explorer I have leased form Sal. Great guy to deal with. Always showed me all the pricing options without the high-pressure sales pitch. This is one of the reasons I come back to Wayne Ford. Will be back again.

My husband and I have been Ford Customers for over 20...

My husband and I have been Ford Customers for over 20 years. Wayne Ford is the only dealership that we will use when purchasing a vehicle or having them serviced!!

I had a difficult time at first looking for a dealer...

I had a difficult time at first looking for a dealer until I found a ford in Wayne, New Jersey. I loved Tania because she provided us which so much comfort, sweet, and humble despite being there for hours . The Buisness went so smoothly and everyone was very helpful if you had any questions. I highly recommend people to come Wayne, Ford. P.s. Tania thanks for feeding me when I was hungry :)

3 years ago I purchased a used Expedition from Tommy...

3 years ago I purchased a used Expedition from Tommy Garcia. Everything went smooth and I left there feeling very good about my experience. Two years later my girlfriend wanted to lease a new car so we returned to Wayne and once again did business with Tommy. Again, everything went better than could have been expected. With her lease coming to an end, along with my interest my Expedition, we returned back to Wayne, and Tommy, to both purchase new pre-owned vehicles. Without surprise, we both had a wonderful experience and both made deals we were satisfied with.

I went to Wayne Ford for my new car because I had such a...

I went to Wayne Ford for my new car because I had such a wonderful experience there last time. Tommy Garcia is a wonderful salesman, very friendly and helpful in every way he can. Even got me in my new car the same day.

Tania was very helpful, professional and did not play the...

Tania was very helpful, professional and did not play the salesman games you may encounter at car dealerships. We called ahead and asked about a particular car, she had it ready for us to test drive the minute we got there. She answered our questions and made the sometimes difficult and frustrating task a pleasure. She got us exactly what we wanted and had us on our way without wasting our time. I would buy a car from Tania again without hesitation.

I have been dealing with Wayne Ford & their friendly,...

I have been dealing with Wayne Ford & their friendly, qualifed staff for over 20 years. Their service has always been consistent. It is a pleasure dealing with the staff. They always know your name & always accommodate my needs.I am especially impressed by their Service department as well. They always have a loaner vehicle available anytime I need service, which is very covenient!The New Owner Clinic has been really helpful. I have owned Explorers, Edges and now a new Ford Escape Titanium & really love the comfort & quality of these vehicles!I would definetly recommend this dealership to my friends and family ( and have in the past. ) Laura Orologio

Just want to thank Dana and Wayne Ford for still being...

Just want to thank Dana and Wayne Ford for still being the place for me and my family to buy Ford vehicles. We have been purchasing cars here for 30+ years and will continue to do so for many years to come. They are lucky to have sales people like Dana who will "go the extra mile" to ensure excellence. :)Joanne Dock

2nd car purchased from Wayne Ford. They are friendly and...

2nd car purchased from Wayne Ford. They are friendly and helpful. Love their honesty and dedication to their customers. Best of all their service department has a great reputation. A+

Very nice dealership. Their clinics such as the one to...

Very nice dealership. Their clinics such as the one to help use the my ford touch system/sync commands was very helpful. (Thanks Dr.G!) They were able to help and put together a good deal despite being very busy. I recommend this dealership and I would definitely go back.

We had a very good experience! what was particularly...

We had a very good experience! what was particularly positive was that there was no high pressure sales tactics used. Our salesman Mat worked very hard for us to get the best possible discounts from Ford (year end leftover-clearance promotions) as well as the dealers best price/deal.The entire experience was a complete pleasure, from the negotiation to the finance paperwork and approval, Vincennt V.did his best to see that everything went thru without a hitch, day of pick- up all the paper work was prepared which made for a painless experience, very satisfied whith all aspects of purchasing this vehicle at Wayne Ford, appreciate the way we were taken care of and would not hesitate to recommend to family and friends.

Great dealership, very friendly atmosphere and willing to...

Great dealership, very friendly atmosphere and willing to work with you on all your needs... Service department is also awesome, they are willing to help and make everything perfect.