Wayne County Ford

3.9
Overall Rating

Customer Service: 3.4 Buying Process: 3.9 Quality Of Repair: 4.5 Overall Facilities: 4.7


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Hands down best dealership out there

5
Austin on 03/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought a 2009 Audi S5 beautiful car inside and out. Frank Crapella went above and beyond to make my buying experience like no other. The whole team at Wayne County Ford very friendly and such a great environment.


eddie Z

5
eddie Z on 05/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my 4th car from this dealership and the same salesman (Frank Crapella) I feel that I get a fair deal without any nonsense. He also picks my car up for service. I really appreciate that as I know he does not get paid any extra for this service. The dealership is always clean with a friendly,welcoming feel.


Never got back to me... why bother?

1
JP from Jersey on 05/14/2015

Customer Service: 1.0 Buying Process: 1.0

I emailed them to ask about a car they had listed and they never got back to me...


Very Happy with our purchase!

5
Mike & Carol on 05/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have purchased several vehicles from Wayne County Ford. We are always treated with respect and the buying process is made simple. We highly recommend Bill Miller who is the salesperson we always contact.


Great experience

5
Mopar Girl on 05/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought a 2005 Dodge Ram 1500. Great deal, truck is in fabulous condition. Frank Bannan was our salesperson, he was very good to work with.


Beware!!!

2.2
Mr. disappointed on 07/09/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

Went into the dealer to buy a used car. The staff was inattentive and rude. Had to wait around for 20 min. While one sales guy fumbled about. When he finally came to greet me and my wife he told me he didn't want to waste my time cause of my credit score (680) which he didn't bother to check. I had a $10,000 blue book vaule 2011 Nissan altima for trade. So me and my wife went back to Nissan and they had us financed within a hour on a 2013 pathfinder no issues. P.s. I was much happier knowing I have the reliability of a Japanese SUV anyway thanks abeloff Nissan and Wayne county ford remember your a ford dealership in our town not a prestigious dealership in Beverly hills somewhere. You should cater to clients this is a small town and companies run like yours, let's just say news travel quick!!


Very happy

5
Jim truck buyer on 05/24/2013

Buying Process: 5.0

Bought a used truck from them and was totally happy with the whole process. Great deal on my trade good price on the truck I bought. A very easy transaction. Would highly recomend.


Disappointment

3
Johnny Hurryup on 04/20/2013

Customer Service: 2.0 Overall Facilities: 4.0

Lived near this dealer fro the last 20 years. Always went there first when looking to buy a new Ford. Never bought a car there because I always found a much better deal elsewhere. Their service department wanted to charge me $75 to reset the "check engine" light. The local auto parts store did it free. BUT!! their parts dept. is decent and fair and those parts guys were excellent.


$29,995

Mileage: 62314

Color: Other

Transmission: 8-speed Automatic

Body Style: SUV

City: Honesdale, PA

Engine Type: 3.8L V6 24V GDI DOHC

$20,995

Mileage: 46172

Color: Other

Transmission: 6-speed Automatic

Body Style: SUV

City: Honesdale, PA

Engine Type: 2.4L I4 16V GDI DOHC

$23,995

Mileage: 38876

Color: Other

Transmission: 9-speed Automatic

Body Style: SUV

City: Honesdale, PA

Engine Type: 2.4L I4 16V MPFI SOHC

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