Wallingford Auto Park

Had a great experience

I just bought my car from here, my salesman Rob.C hooked me up with the car I was looking for. He wasn't pushy at all and took his time showing me cars that I liked and not what he wanted to unload. I will definitely come back here to buy another one. Ask for Rob.C he will hook you up.

Excellent sales and vehicles

Checked out a vehicle today sales person was excellent. Gary went out of his way to help us . The car we looked at was In excellent condition and the price was good and fair. We are looking for a CRV or something similar the jeep we drove just wasn't for us . I would recommend them to anyone there cars are all in great condition. If you look there ask for Gary his is a great salesperson we will be looking there again . Thanks to Gary for your consideration in working with us we appreciate your time .John & Patti

THE BEST

If you need a car this is the place to go. great prices, very friendly. My credit was really bad and yet they had me in y car within hours.

Fast and Quality-Focused

The dealership was fast and friendly in handling the sale. They demonstrated a focus on high-quality and delivering the used vehicle in the best condition.

A pleasure

Really helpful finding financing, friendly staff, Jim was extremely helpful

We purchased a truck

The dealership is clean as are the vehicles. Staff is courteous. Efficiently run business.Rick Miller was patient and willing to answer any of our questions.

Great prices High quality vehicles

Derrick was very helpful , respectful,and knowledgeable. He was expedient with the paperwork involving my sale. I will return for future business. Also will recommend this dealer to my friends.

Exceptional from start to end!

The service my husband and I received was excellent... The sales team is knowledgeable and professional. Derrick Johnson was patient with both mu husband and I, very help, responded back quickly and I would recommend anyone to them!

2007 Honda Accord

What an amazing experience my husband and I had at Wallingford Auto Park. Manny was our salesman, who went above and beyond to help us find a car that was in our budget and was something we were comfortable with. Once we found the Honda, it took less than 12 hours for Christina to call us back to tell us we were approved and that we could pick up the car that afternoon. Within a half an hour, we had all the documents signed and were out the door with the keys and they even took our old 1999 Dodge Durango off our hands as a trade in..... I would recommend this dealership to all my friends and family!!

Great Service

Our experience was great Manny was very helpful....Christina was great!! We left with a new car which was exactly what we needed hassle free.

Great Service

One of the best car dealers I've been to. Over all great service.

Great place to but a car

Nice and clean cars I got myself a nice 2013 Kia Optima. Rides and looks great. The staff is also great. Expecialy Joe Joe Joe

Smooth and hassle free buying process

The staff at Wallingford Auto were helpful, friendly, and invested in my car buying experience. I'm so pleased with the vehicle I purchased and would use Wallingford Auto anytime in the future!

Wicked happy

I am very happy with my results here Christine and Jim both did everything in their powers to help me out.I would definitely consider recommending my friends to buying a car here at Wallingford auto park

Thank you

Christina your finance manager was the best. She had a little road bump working with me. But she got though it. Now we are happy. Thank you Christina for all you have done.

2007 Mustang

I saw the car advertised and went to the dealership. I was approached by Gary who immediately started to assist me since the car was just listed. He found the keys we test drove the vehicle I immediately put down a deposit. The car was delivered to me the next day. Marcello was very helpful and attentive. There was never any pressure. All questions were answered. I would not hesitate to recommend Wallingford Auto Park. The entire staff was very friendly. Thank You for making what could've been a stressful experience very easy and pleasant.

DEPOSIT REFUND

ON JUNE 3RD DAUGHTER PUT A DEPOSIT ON A CAR WENT BACK ON SAT WAS TOLD COULDNT DO THE DEAL THE DEPOSIT WOULD BE REFUNDED BY THE FOLLOWING FRI WHICH WOULD BE THE 10TH.WELL HERE IT IS THE 19TH STILL NO REFUND.

Kevin and Meagan

From top to bottom, the entire staff was excellent. They were courteous, knowledgeable and just down right better than any dealership that I visited, and I did go to a few.

In love with my car

The service was exceptional. Service repair is wonderful Steve. I would recommend this to anyone. I had no concerns whatsoever. The salesman was very knowledgable and kind

good experience

quick and easy process salesman very helpful no haggleling gary was very patient as we test drove about three other cars before we decided on the Honda accord.

The best!!!

No pressure, just great service and salesmanship. Dereck was a wonderful, well informed and honest salesman. Although fairly new he was very knowledgeable and delivered excellent customer service. Marcello, the manager of WAP was also super. I encourage anyone looking for a great used car to go to WAP.

Great job !!!!!

From the minute we walked in the door the sales people were curteous & very knowledgable. They answered every question & showed us many cars. The one we finally picked out, after spending the afternoon there, was cleaned & shiny like a brand new car the next day . Great job guys

It was a positive experience

We just purchased a car this weekend from Wallingford Auto Park , my husband and I were very pleased with the level of their professionalism . We saw the vehicle last month and they did not pressure us at all. We called Manny back and he was helpful and receptive and he treated us with respect . We felt extremely comfortable throughout the process . Manny and the manager worked with us and finally we made a good deal and we purchased the vehicle. I liked their service , they are efficient ...organized...convenient .....and friendly.I had a positive experience and I love my Lexus :)

Horrible they are crooks.

Manny is a good guy personally but a crook salesman. I have a 711 credit score. Manny had the nerve to come back and say two banks denied me financing but the last one approved at 13%! Yes I said 13%. They take advantage of people who think this all they can get. I told them to go screw. Went home got approved from Bank of America for 4%! They're sales tactics are awful and are not honest people.

Best Used Car Dealer in Connecticut

These guys here are head and shoulders above the rest. I shopped for weeks for a used vehicle. From the moment me and my family walked in the door I felt comfortable. The whole staff is more than accommodating and I am very happy with my purchase. For the first time, purchasing a vehicle, I felt as if I did not get screwed. Thank you Marcello for all that you and your staff does for the customer.

Manny A

Went to this dealership in order to purchase a Jetta. Upon entering the first day we were greeted by Manny. No handshake or hello, we had to approach him and ask about a vehicle. The car we wanted to look at was not on the lot, we were told it was "in for bumper work" which we found out the next day was a lie, another salesman was driving it. The lying was only the start of the problems. Manny lectured us on how "price of the car doesn't matter anymore" and that NADA is the best site to look at car worth. Upon doing so and returning the next day (after being told "I basically own you" by Manny when calling to ask if the vehicle was in) we had brought the NADA pricing for a vehicle we were trading in. We were informed that "NADA was only used for them to price their cars" although once again he had told us the day before that they use this site for valuing all vehicles. Overall, Manny was rude, disrespectful, and treated us as if we were not valued customers. He lost a sale because he treated us as if we weren't human and our money didn't matter. Truly disappointed by this experience.

New car

The entire staff at Wallingford Auto Park was exceptional. I am ecstatic with my new vehicle and I couldn't give this dealership enough praise.

Best buying experience ever..

I purchased a vehicle this weekend from Wallingford Auto Park and it was the best car buying experience I have ever had. Rick was my salesman and he was top notch...experienced...knowledgeable...considerate and honest. He went through the inventory with me and lined up the cars I was interested in so that I could test drive. When I made my choice he went above and beyond to get me a great deal. The final process was quick and easy thanks to Chistina and she made sure we went over the best warranty options available. I would highly recommend this dealership for anyone in the market for a pre-owned car.

Excellent

Had a very good time purchasing my new vehicle. My salesman was cool. My new car is awesome and I am very excited.

Used vehicle purchase

Walked into dealership, did not feel pressured. Found that pricing was very competitive. Dealership worked very hard to get me the most for my trade in. I will refer family and friends to this dealership.

Excellent customer service

I am writing this review to thank Wallingford Auto Park for all they have done before and after the sale of my vehicle. I will try to make it quick and short. Me and my husband purchased a vehicle about a month ago. Our time at Wallingford was pleasant. I was shown a few different vehicles and decided to go with a TSX. My purchase experience was great. I never felt pressured and they were more than helpful in explaining everything to my husband and I . After a few trips to the store, and some shopping at other dealerships, we eventually chose Wallingford Auto park and more specifically a 2012 Acura TSX. Initially everything was great, the car was in excellent condition and I was so proud of our new car. But more recently, about 3 weeks after purchase, I had an issue with the brakes on the car. I thought maybe it was me not understanding the vehicle or mechanics, but after my husband drove the car he noticed that there was something wrong. Promptly I contacted the dealership team and from the start they went out of their way and were very courteous towards my time and my issues with the car. They honored their warranty and everything was fixed in a very timely manner and I could not be happier. Thank you Marcello and Rich for taking care of my concerns. I am very happy with my new car and the customer service after the sale at Wallingford Auto Park. I will definitely recommend Wallingford Auto Park to all of my friends and family. Again thank you for being there for the customer.

very organized team

I came in to look at a few vehicles one including a Honda civic. My salesman answered all of my questions and was very honest with me. I was at some other local stores shopping around and Wallingford auto park is heads and tails above the rest. I am very happy with my new car. Thank you

Courteous and Helpful

I have to commend the entire staff at Walllingford Auto Park. I was very weary of purchasing another vehicle and I am glad that I came across this company. From the instance I walked in I had a good feeling and I could not be happier with my new to me vehicle. Thank you Marcello I could not be happier with my car and your company.

The experience was good and honest.

Excellent, professional, and honest, personnel at this dealership! Bought a 2010 Maxima and Joe and Christina was great through the entire process. I would recommend to friends and family to come by for their next car purchase

Dealer of the year???

I dont know how in the world they earned that title. This definitley wasnt my experience. The pictures of their cars are NOT true depictions of what you get. The customer service was poor as well. They were rushing me to meet with the finance lady to sign papers before even SEEING the car I was interested in. The manager seemed shady too. I would stay AWAY.

Great experience!

Bought a 2009 Audi A4 from here. Rick was a very good salesman and has a great experience purchasing from here. Would recommend this dealer to anyone looking for a place to buy a used car.

wonderful first rate experience

I recently bought a 2011 Subaru legacy from Wallingford Auto and it was by far the best car buying experience I've ever had. Gary P. Was my salesman and he was great. This is the best place From start to finish they were all honest and made the whole purchase super easy.They will get all my businesx from now on. Best experience ever!!!Veronica from Durham, CT

Reliable Dealer

Bought a 2007 Lexus LS460 and could not be happier with the car or the experience in buying the car.I have always bought new from dealers and this experience was superior to my previous purchases.Manny was a pleasure to work with and before you assume I am a relative let me assure you I am very critical of car dealers but recognize honest people who are trying their best to make the customer happy. I would definitely recommend this dealer.

Great place great prices

Wallingford auto park had an excellent selection. From top to bottom Wallingford auto park was above the rest. Very pleasant to work with and my family and I are very happy with our selection. Thanks Marcello we will see you soon...

Just Wow

I got my Nissan rogue the way wanted, got a great deal on my trade in. Manny was very helpful. Owner is a great guy and really understands the customer needs. I will recommend this dealership to everyone looking for used car

Fair and Honest

From start to finish I could not be happier in my choice of Wallingford Auto Park. They were reliable and courteous throughout the entire process. Could not express my gratitude enough.

Excellent Service

Marcello was great to work with. Him and his company, Wallingford Auto Park, worked with me directly to purchase a specific vehicle that was not even on their lot. They bought it directly from Honda and I could not be more pleased. If they don't have it they will get it for you. If you are in the market for ANY pre-owned vehicle, Wallingford Auto Park is the only choice !!

Good Review

These guys are really head and shoulders above the rest. Their reviews do no justice. They were excellent to work with and I am very happy with my new vehicle. Thank you Wallingford auto park and I will recommend you to everyone I know.

My new car

excellent communication throughout this dealership. They were quick to respond to my inquiry and very helpful in answering any questions that I had. I did not purchase yet but was very pleased with Wallingford auto park's response times. They are definitely on top of my list.

Used car

Just left the dealership after picking up my new maxima. This dealership is great. The paperwork and everything was simple and easy. Everything was explained to me in detail and I feel great about my new car. Much praise to the entire staff at Wallingford Auto Park

love my car

I love my g37. I just purchased a 2012 g37 from Bill at Wallingford auto park the car is great the deal could not have gone any smoother in an out in the same day helped me get rid of my horrible old car. The dealership and Bill helped me so much thanks and I will recommend them to every one .

great car great price

I just bought a 2012 Nissan Altima from Bill Gordon the whole deal took 1 hour it was great I got the car I wanted at a great price and their no haggling it was great.

Love It

The entire staff at Wallingford Auto Park was exceptional. I am ecstatic with my new vehicle and I couldn't give this dealership enough praise. Thank you very mmuch

Great Deal

Very satisfied in our new dealership. Wallingford auto park was absolutely the best. I have recommended them to everyone that I know. We are not big on reviews but I had to talk about how great this place was. They had plenty of cars to choose from at excellent prices. They fully inspect every vehicle and that really gave me great peace of mind. It has been 2 months since we took delivery of our new to us odyssey and we could not be happier. Thanks Marcello for all that you did for us. We will be sending down plenty of referrals. Thanks again

Excellent Service

These guys were top notch. I had nothing but questions.When I was at other dealers looking for cars they just walked away. Here at Wallingford they were patient and informative. I recommend them to anyone I know. Me and my husband are completely satisfied. Thanks a lot Marcello we really appreciate it.

New Car

I am very happy with my entire buying experience here at Wallingford auto park . They were extremely busy and stayed well past their closing time to answer all of my questions and help me with my purchase. the managers Marcello and Christina were great. I would recommend this place of business for anyone looking for a hassle free environment and great place to purchase a pre owned vehicle. Thanks again and I love my acura tsx !!!!

excellent

I am very happy with the team over at Wallingford auto park . It was late at night, they had a full showroom and still they were able to help me and answer all of my questions. I did do some deliberation but after a week and constant back and forth with the salesman and management, I decided to go with an Acura TSX. I am very happy, I got a great car at a great price and I have shown everyone my new beautiful car. Thanks guys.

Excellent Customer Service!!! Honest Helpful and Stress FREE

I actually have never left a review before but this one is certainly worth leaving. I have never had such a pleasant experience buying a car. From the moment I emailed Carli the Internet Manager to meeting Rick who sold me my dream car (BMW) it was the most hassle free experience I ever had buying a car. I had 2 cars in mind and set time to meet the salesman set up by Carli to test drive both. There was zero wait time and after driving the BMW and having all my questioned answered that was it for me. I did do my homework so knew I was getting a good deal and on top of that he even discounted a little more. Thank you Rick for all your help with my many questions (and some a bit odd I'm sure you thought) but you answered every one of them very kindly and that was so appreciated!. When I brought the car my brother noticed a dent under the fender. I mentioned this to Rick that I did not notice it but did notice the nicks in the back. He set up an appointment for the auto body to fix both and now I have a new fender in the front and a new bumper in the back for FREE!!! Now that is what I call EXCELLENT CUSTOMER SERVICE!! Thank you for putting me in my dream car that I never thought I would own!! I know where I will buy my next car!!!

Best used cars in CT

Excellent sales and service. The entire staff was very accommodating and helped me to pick out a great car at a great price. I can be a bit indecisive and with all of the vehicles on their lot it was a bit overwhelming. After some careful thought and a couple test drives, I decided on a 2012 Honda accord and I could not be happier. Thank you Wallingford auto park for all of your help.

Unprofessional, Rude & Dishonest

Visited here when I first started looking at cars. I was told to check online and then come back (rude). Shouldn't you know your cars to sell! Then I narrowed down my choice to one particular one online and called to ask of it was available to look at. They said yes and took down the time I would be in with the sales person. I got in just in time and they gave my car away to someone else while their car was being worked on. I waited for 2 hours until they said to come back another day. The salesperson even pulled up the wrong car up on the car fax. Despite my better judgement I returned and loved it. I purchased it and while closing they kept trying to add in the extra warranties and stolen insurance crap. Even after I refused and CHRIS goes "does it really matter, I already printed all the documents". Finally after being aggravated and tired I get in my car and while driving it home I notice dirt marks on the ceiling interior and seat which they said they were going to thoroughly clean. My fiance bought a car here too. We both will never return nor will anyone that we told this frustrating situation too!

2012 bmw z4

was driving by and spotted a Bmw z4 the car is what I have searched for months the sales man Bill Gordon made it all go so smooth I was in and out same day in my new car . I just want to thank Bill and the team over at Wallingford auto park for making it so easy .

great job

My experience was professional and easy Gary answered all my questions about the Honda Accord this dealership offers the best prices and great service, The internet price was lower than the competition and the car had low mileage for the year, Also great selection from honda to mercedes or porsche etc. I will recommend my freinds to go there and see Gary....

Acura TSX

I was welcomed with open arms. One of my old friends (Marcello ) is the manager here and I decided to stop down to see what they had. After speaking with him, he told me to focus my attention on the inventory and website. After browsing their website and inventory I saw that they had every vehicle that I was looking for. I was in the market for a new vehicle and I did have a couple of ideas. I drove a BMW 3 series an Acura TSX Lexus Is250 and an Audi a4. I drove every car and even parked them all in a line to get a good comparison of the cars. The entire staff was very accommodating. Im glad I called Marcello and made the appointment. The best buying experience I have ever had at a car dealership.

New car

Very informative and attentive sales people. they answered every question that I had and I ended up purchasing an Acura TSX !! I am so excited about my new car. Everyone has been giving me compliments and I could not be happier with everything. thank you Marcello, you and your team are the absolute best. I am going to tell everyone that I know to check out Wallingford auto park for the best deal on a car.

Wallingford Auto Park

great place. these guys got me approved when no other dealer would even talk to me. I spent about a half hour at another dealership and they never even said hello to me. I felt very good at this dealership and I am very happy with my new car.

Lisa and Mark

Both my husband and I were very impressed with Wallingford auto park. All of the salespeople and staff were more than accommodating in our search for a new car. Wallingford auto park has a very extensive inventory and that made the trip a lot easier. We drove a few cars and decided on a new Audi. I am writing this to thank everyone at this dealership. Especially my salesperson bill and the manager marchello. They were heads and tails above the rest. I look forward to doing business with them in the future.

wallingford auto

excellent service and facilities. I am very happy with my new vehicle. a thousand thank you's.

Not Trustworthy

We bought a 2012 Civic, which was advertised as having 42,000 miles, one owner, and a clean Carfax report. But, when it was time to sign papers, the salesman slipped in the odometer statement, which showed the true mileage was unknown. To me, that was clearly a deliberate attempt to cheat us. And, it seems like false advertising.Then, we were told at the very last minute that the title wasn't available and the registration couldn't be completed. The salesman told us that the original owner still had the title. A manager told us that the title was stored at an offsite location for security purposes. They couldn't even get their stories straight.This seems to me to be the most unscrupulous dealership I've ever dealt with.

Excellent straight forward service.

We were in such a time crunch buying our car, they really worked with us without sacrificing details. We were in and out of there with our purchase from the time we said "let's do it" in 1.5hrs from the time we decided to commit. Bill Gordon did a great job moving things along for us. We appreciate their commitment to honesty and fairness.

Excellent Value

My husband and I just happened to be driving by. We looked at a used car down the street and were initially turned off by the staff and the cleanliness of the place. We decided to give Wallingford auto park a shot and we are very happy that we did. We purchased a Honda civic with under 10,000 miles and could not be more pleased. I want to thank all the staff at Wallingford auto park for making our buying decision much easier.

BMW 3 Series

Excellent sales and service. The staff was top notch. I am very happy I chose Wallingford auto park.

Mercedes

Just purchased a new Mercedes C300. It was in immaculate condition, cant believe that it was used. I have been looking for some time. I mainly was searching for new Mercedes' C class vehicles. I am glad that I called that day and spoke with Marcello, for the simple fact I saved thousands off of new. My car now is a 2012 Mercedes Benz C300 SPORT 4 matic with only 26,000 miles. I could not be happier. I would recommend Wallingford auto park for anyone looking for a late model used vehicle or any used vehicle for that matter. The showroom is updated and excellent, their selection is vast and overall a great experience with all the staff.

Good Place to do Business

I was very specific in my searches. I really wanted low miles and that is what I was focusing on. I had a budget in mind and I was going to stick to my guns. I did my research and shopped around and I must say that I can be a bit demanding and did not want to get pushed around by a salesperson. I walked into the dealership and initially felt very comfortable. My salesperson was great but I have to say that the manager Marcello really put my mind at ease and helped me to understand my best options with a new car. The sales staff and management worked seamlessly together. I am so happy I decided to give Wallingford auto park a try and I am certainly a customer for life. Thanks Gary and Marcello.

Mike S

I was waiting to post a review until a couple months after my purchase to see how my new car would perform. I had some issues after taking the car home and after speaking with the manager they were taken care of immediately. The staff at Wallingford auto park was great and I am very happy with my car. It has performed well and the guys at Wallingford auto park were there for me before I bought the car and after. I could not be happier. Thanks

No hassle, smooth transactions, great customer support

When I went for a test drive for the Jeep, all the salespeople were busy with customers. Gary got the keys and let me into the vehicle until he was freed up. I really loved having the opportunity to check the Jeep out by myself. Took a test drive with Brent, who honored my request to get off the main drag and cruise down some back roads. Got back, sat down with Gary and Brent, no hassle, no pressure, just friendly conversation and solid information. I was already preapproved at my credit union for the purchase, but opted to also fill out an application here. Chris in Financing really worked hard on my behalf to offer me another financing option, which I ultimately went with. This man knows his job and does it well. Trust him to get you a great deal and not pressure you to sign up for a lot of extras that affect your bottom line. Highly recommend Wallingford Auto Park. I can see why they have such high ratings. Glad to be able to add to them.

Used Cars

Excellent selection and service. From the moment I walked into the dealership I felt at home. Very warm and helpful was the entire staff at Wallingford atuo park . I left with a new vehicle and could not be happier with everything. thanks

Acura TL

Excellent selection and great prices on all of their cars. I came looking for an Acura TL. They had 5 in stock. I decided to purchase their 2012 Acura tl with the all wheel drive and navigation. What was nice was that I was able to compare similar cars in different colors and varying options. It was essentially a one stop shop, and it seems like they have hundreds of other cars to choose. Thank you marcelo for all of your help and I will be recommending Wallingford auto park to everyone I know.

Nice place

Purchased here from Bill and Marcello. Both were excellent. Answered all of my questions and helped me find a new car for me and my family. I did have some concerns with my credit and they walked me through step by step helping me and guiding me the whole time. I couldn't be happier with my new car. My daughter cannot stop raving how she loves the rear DVD player.

Impressive

From the minute I walked in to the dealership I was completely impressed by this place of business. I have never been to this area before and all of the dealers in such close proximity can be a bit overwhelming and I was proceeding with caution. I was shopping for a gently used vehicle and this was the best dealer around in my opinion. I visited some other used car dealers in the area I.e. apple auto , luxury imports, better way wholesale etc. This dealer is head and shoulders above them on all levels. From customer service to the quality of their cars. I was looking for the absolute best deal and a nice quality car and I received both here in Wallingford. I am glad I decided to choose Wallingford Auto Park. What was nice is that after we did all of the paperwork they took a photo of me and my entire family with my new car. The internet manager just sent me the photo and it brought a smile to my face. A big thank you to the entire staff at Wallingford Auto Park.

Service

I purchased a car about a year ago from this dealership. As for the sale I was very happy with everything. The reason for my review is because of the service dept. and the sales manager Marcello. A lot of dealers say that they are there before and after the sale but these guys realy do care. I will continue to service my acura at Wallingford auto park and I recommend everyone to do the same.

new car

I was in a very tough place because of my current situation with my car. It had completely broken on me and financially was not ready to buy a new car. the staff at Wallingford auto park was so helpful in helping my current situation. Not only did I find a great new car but they took my old car in on trade. I could not be happier. I wanted to thank everyone at the dealership more specifically rick miller, Marcello and chris. you guys made a very difficult situation for myself and my family better. I would 100% recommend Wallingford auto park.

Great deal

Excellent place to do business. Everyone was forthright and honest with me with every aspect of car buying. I am very excited and happy with my new car. A very special thank you to Marcello and Chris. I am very happy.

dear rick

thank you so much for my car with out you pushing to get me in what i can afford when every one else failed me you stuck by me and for that i will never forget you will be the first person i call with that new job

Great place to do business

excellent cars with great quality. The best used cars in the state of Connecticut.

Quality

love my new car. Gary was excellent to deal with. Left feeling very happy and got a great deal.

Great Price and Great People!

Thanks to Bill and Chris - had a great buying experience - love my 2010 Acura TL - will definitely be recommending them to anyone looking to buy a car.Donna G

Acura TL

Came in looking for a used car. Looked at hundreds of cars. Wallingford had a great selection which made it very easy for me to make up my mind in what I wanted. I purchased a 2012 acura tl with the very nice technology package. Great staff, great service.

Wallingford Auto

Purchased, had a great experience. The buying process has changed dramatically over the years. These guys are the great. Thank you Marcello. If you are looking for a used car definitely see the manager Marcello. He will not disappoint. Very knowledgeable about all makes and models, and just made everything simple and easy.

Poor Customer Service

Drove over 2 hours to see a car. Spent over an hour with Bill Gordon our Salesman about financing, test drove the car and was very interested. My son wanted to come back in a day or two so that his father could also see it. Bill and Marcello tried to get us to buy that night, but would not do it without his father seeing it. They told my son they would call him the next day by noon to give a final price and set up a time to go back and see the vehicle. NEVER HEARD FROM THEM!!! I called two days later and spoke with Bill and they were angry that we did not purchase the car that night from them. They obviously did not want a sale because had they come down just $200, my son would have purchased the car. Very poor customer service and very pushy salesman. Not a way to win customer support.

Poor Customer Service

Our Sales Person, Bill Gordon, obviously did not want a sale. My son was very interested in a car and Bill and Marcello told him they would call him by noon the next day with a final price. Never heard from either one of them!! They were mad because we would not buy the car before we left the previous night. We drove there for over 2 hours and all my son wanted was his father to look at it. We were willing to drive back there right after Christmas. Very poor customer service!!! Too bad because they would have had a sale!!!

Thanks Guys

Very professional, friendly, and caring of the customers. Manny is the man. Made the whole car buying experience easy and stress free. Nice guys, nd

BMW Purchase

Joel is the best in the business. If you are looking for a great used car at a good price ask for Joel. He was very helpful and knowledgeable about all the vehicles they had on the lot. I chose a nice 2011 BMW 328xi that was perfect. It had Navigation, Bluetooth all the trimmings. Im in love... Thanks Wallingford auto park

Friendly staff and quality cars

I recently was in the market for a used car when a friend recommended Wallingford Auto the experience was nothing short of amazing. When I first arrived at the lot I was not "attacked" by a sales person like I have been on other lots. I was actually able to get out of my car and look around for a few moments then I was pleasantly greeted by Joel he introduced himself in a very professional manner and asked if there was any information he could provide me with and also which vehicle was I interested in. I have never been so comfortable buying a vehicle. I didn't feel like I was in a shark tank like I have so many times before. Needless to say I made my purchase and I will absolutely recommend Wallingford Auto Park to everyone I know. Also if you are reading this THANKS AGAIN JOEL. You made car buying a fun experience I won't soon forget. Sincerely Mike J.

Wallingford Auto Park

We are very proud to be new owners of a preowned Lexus, that they specifically located for me. The one that I initially came in on had been sold. I was a bit annoyed but when I spoke with the Manager Marcello I was very excited to find the exact Lexus Suv that I wanted, not just one I thought I liked on the internet. I was involved in the entire process from start to finish. Excellent communication and excellent service. The staff at Wallingford Auto Park is top notch. They have exceeded all of my expectations and we purchased a great vehicle at a great price. Thanks again Marcello. We really appreciated all that you have done for me and my family.

Just what I was looking for!!

Everything well detailed and oriented. The staff there helped me find the car i needed and helped me through the process with true ease. I knew what I was looking for and it was great to get it at the price i needed it be at. From start to finish I was in good hands and I left feeling i had a great car in my hands! I am from out of state but when I do need a new car i will be back!

2011 Chevy Cruze LT

We are very happy with the deal we made on are new car . Joel and Chris were great to work with would buy a other car from this dealer.

Excellent

Could not be happier with these guys. Up front and honest about everything. Will be back for my next car.

Francis

I have never written a review on a business before but here goes. From the minute I stepped foot in the store I felt at ease. Everyone was attentive and very helpful. I purchased a very nice vehicle at a great price. I could not be happier.

Ripped off

I thought I was buying a nice car but I got fooled during the test drive when the salesman wanted to turn up the radio. The radio was great BUT THE DRIVETRAIN was making a high pitched sound that I did not detect until I was driving it home. I had the car checked by a mechanic and he told me the propeller shaft was shot. I called Wallingford Auto back but they said to call a Acura dealer. The car still has problems. Be careful with this dealership...check you car thoroughly and don't be rushed...they hide things and want you to sign off on the car without a through check of the car.

Best car buying experience you'll ever have

I worked with a man by the name of Rick. Rick helped me more than you can imagine. The cars on the lots are in great quality and if you see something you like, don't hesitate to inquire. They will help you through every step of the process and get you approved. The title isn't a lie, go to Wallingford Auto Park!

excellent

I have to say that after visiting 3 other dealerships I was very impressed with the staff in Wallingford. This is a great place to do business. They made me feel comfortable and welcomed me with open arms. I love my Civic and recommend Wallingford auto park to anyone looking to purchase a new vehicle.

No Pressure

After visiting multiple dealerships I was pleasantly surprised by the courtesy and respectfulness by the staff at Wallingford Auto Park . I knew exactly what I wanted and my salesperson worked with me through every step. They did not have what I wanted on the lot, even though there was over 100 cars there. I spoke with the manager and he told me that he could find me the right car. Sure enough they called me back and found exactly what I wanted at a great price. And from what I noticed most dealers did not call me back at all. They were up front, honest and grateful for my business. It was an excellent experience and I certainly will be back to purchase again. Everyone from my salesman Gary to Marcello the General Manager. They were great. Thanks again guys, I love my new car

Thank you Wallingford Auto Park

Thank you Marcello and Chris. You guys were great and I am very happy with my Nissan. Thanks again. I recommend this business to anyone looking for a used car.

Terrible customer service

I purchased a vehicle from Wallingford Auto Park during the summer. I had problems the moment I drove off the lot. I called and have sent emails addressing the issues. I even offered a fair solution to one problem. I have not heard back from them, and thought in time they would contact me. No response!! They didn't even offer to see the vehicle again and look at the issues. I felt as though they got my money and are done with me! I would not recommend this dealership to any friends or family. When negotiating the price of the vehicle the sales manager was very rude. I was told by the car salesman (I worked with) that they don't play games, and will offer me the best price while I am here. Well I walked out that day, and sure enough he called me later in the week with an offer close to my original. So much for offering me the best price while I am there. I pick the car up and had issues before I even arrived home. This was the worst experience I have had buying a car. The customer service and standing behind their vehicle has not been the case with my purchase..very disappointed. I wish I inspected the car more closely and had my mechanic also look at the car. A lesson learned I guess..such a bad experience with them. T. Hart

A+ Service and Sales

Excellent selection of used vehicles. They went above and beyond before and after the sale. Unlike many other dealers that I have dealt with. I spent a lot of time with Rick and he answered all of my questions. I decided to purchase a Honda Civic and I got a great deal.

100% Satisfaction

From the first moment I walked into Wallingford Auto Park I was amazed. Not only was the selection of cars the best Ive seen anywhere else but the staff was outstanding. Manny Alvarez greeted me instantly even though he was with other customers he still acknowledged me. He was very honest about car shopping and BBB and NADA. With his honesty and wealth of important information I couldnt see myself shopping anywhere else. Christina was also the best when it came to the paperwork she made the process so smooth and stress free for me. They definitly go the extra step for the customer. With the welcoming warm smiles from the entire staff I highly recommend anyone looking to buy,sell, or trade to just step one foot in their door and you will not be disapointed.

100% Satisfied

These guys were absolutely awesome. I have not so great credit and they never looked away or prejudged me like at other dealers. Bill welcomed me with open arms and I must say I am extremely happy. I have a nice new car and everyone in my family is jealous. Thank you Bill and Marcello !!! - Marissa

Thanks

Good experience. Very happy with everyone at Wallingford Auto Park. Love my BMW 328xi.

Great Deal

I hate buying cars and I did tons of research to the tune of over 30 hours in my estimation. IT all lead to Wallingford Auto Park. They had an excellent selection and pricing. It is the go to place for used cars. I couldn't be happier with my new car. Thanks Marcello !!!

Great Deal

Great experience, the dealership staff was great. Considering that I was a bit robust in my bid. Thanks guys.

Great price great experience

ASK FOR BILL! He is the best car salesman Ive ever bought a car from in my 50 + years. I bought my wife an infinity from him as a gift. There was no xxxxxxxxx. It was an easy, simple process. The best part was he knew the product inside and out, and no haggling for the price. I got exactly what I wanted at a price that I can afford! I am still amazed at how smoothly all of it went. I'll never go anywhere else, and I will certainly only deal with Bill from now on.

2011 Civic

5 star experience. Love my new car. They were very honest and up front. Nicole-

Excellent Service!

I just purchased a 2011 Lexus RX 350 from Auto Park. Jim was the perfect salesman. I also dealt with Chris, who was also nice. They really went out of their way to make sure I was getting the best deal and to make sure I was happy. The car was in mint condition. I am very happy with my purchase and my overall experience with Auto Park. I would recommend them :)

Mustang

The service here was great. Carli the Internet manager was a pleasure to deal with. From a to z my salesperson was always available and made it a very easy for me. And that helped me to make the decision because I was looking at other vehicles and shopping for 3 weeks. I was very demanding and rick really worked to help me. They sent me extra pictures, answered all of my questions and helped me throughout the entire deal. I couldn't have asked for more.

Accord

purchased a Honda. Had a few problems with car and dealer is currently working with me to make it right. So far they are willing to stand behind there vehicles.

love my car

I must say that everyone at this dealership was great. I got a great deal and I couldn't be happier. Chris was the best. He got me a great approval. Im so excited. Thanks Wallingford auto park for all that you have done for me.

Don't buy into their "certified" used program

Would not buy a car from here ever again. My "certified" used car I purchased was anything but. Car I purchased had been repainted which I was not informed of, BMW dealer noticed that from 50 feet away, Wallingford denied any knowledge, service chipped paint on from grille when replacing a simple plastic molding. Car began shaking badly, took it to Wallingford and they didn't feel anything, week or so later shaking got worse, was too to take it to BMW as it was the transmission which was still under warranty. BMW says its 4 bent rims, Wallingford argues that and says take it to our BMW guy in North Haven. North Haven also says its bent rims plus tires are shot. Go back to Wallingford, they still claim it's transmission. car still not fixed. Very dissatisfied, never but at Wallingford again

New Car

Everyone was top notch at this dealership. I have a nice car at a great price. I could not be happier. Thanks guys....

Great car, great service

I am very pleased with the experience that I had buying my 2010 Toyota Corolla the other day. I wasn't exactly sure what I wanted at first, but after doing some research, I narrowed down my options. I had the opportunity to work with Manny, who was very helpful and accommodating. He made himself available whenever I showed up (even without an appointment). I was able to drive all of the cars I wanted to drive, and he was very honest about which ones may be a better option than others. Overall, it was a very painless experience, and I was able to drive a way with a car that I really like. Thanks to Manny and the Wallingford Auto Park team!

Thank You

I initially started my search online. I found a couple vehicles that I was interested in and set up an appointment with Carli at Wallingford Auto Park. I was greeted promptly by Marcello and I was off. I felt very comfortable throughout the entire process. From sales to Chris in finance. Thank you very much. I am extremely happy with this dealer.

New car

Quite pleasurable experience. My salesperson Joel was awesome. He made the process simple and easy for me and I am very happy with my new car. Thanks Wallingford auto park !!!

I got white glove treatment

Margaret O'Dea was excellent to work with. Although hyper at times, she understood what I was looking for and provided me with nothing but quality. Once I made my decision on the car I would purchase (infinity m37x) she made sure my final experience was great. I then worked with Christina to finalize the sale. Christina was thorough, patient and detailed. Couldn't ask for a better team! Thanks Margaret and Christina!

Excellent Service

This is the 2nd time I have purchased from this Wallingford Auto Park. Both times were a great experience. John Gargano assisted me in finding a vehicle, and Jim Relihan was a great salesman to work with. Both times I went back to Jim. Chris in financing was also a pleasure to work with. Because of both positive experiences from ALL the people involved, I would recommend this dealer to anyone. Everyone is very nice and courteous and goes out of their way to make you feel comfortable. Most places do not act like this. I bought an Acura TSX and my fiance an Altima, great prices, great staff, great people, and great experience. If you are looking for a nice experience, goto Wallingford AutoPark.Jay

I was shopping for a Honda Pilot for a few weeks because...

I was shopping for a Honda Pilot for a few weeks because I was in a serious accident and have not drove in months. Did go to other dealerships first but they never talked tome about my interest and needs, they just wanted to discourage me from other businesses around them. My son in law keep telling me that he has bought four vehicles for Wallingford Auto and always had great and professional services from them. So I went on line and saw a lot of options and I called and told to Rick Miller and he said come on down when your ready and I show you what we can offer you. No The normal speak of I know what would be suitable for you,he let us roam to our satisfaction and I actually liked the Honda CRV. and he let me test drive it that night on my own and I Loved the feeling and roam that it has for me. The night night I picked it up.I had brought my daughter,son in law,and two grand kids with me and we all were welcomed as a family. I would recommend this dealership to any and everyone, for 16 to 99 because no one is felt like there just a sale,your family and you don't get that in businesses anymore.

Wonderful experience! Manny was very helpful and open...

Wonderful experience! Manny was very helpful and open about all the cars I considered,while at no time being pushy. I really feel like he helped me make the best choice and never pressured me to go beyond my price range or budget. Highly recommended. Ask for Manny.

Great Deals

My first impression of Wallingford auto park was pleasant. I shopped new and used vehicles online for some time and something told me to give Wallingford a call. I came in and on pre set up appointment through their internet department. More specifically a nice young woman named Carli. She set me up with Rick Miller and we were off. Found the one of the nicest Lexus GS models I have seen and made the purchase. All is well and I am very happy I found Wallingford auto park .

Great Place

Thanks Marcello.. Very happy with my new car !!! I am going to tell everyone about my great experience with you guys. Truly the best

I recently purchased a Chevrolet Silverado 3500 for my...

I recently purchased a Chevrolet Silverado 3500 for my company and was very happy with customer service and overall satisfied. It was very organized and cozy. The people there were very friendly and helpful. They made sure I was going to make a great purchase without any problems. One worker in particular named Margaret was very communicative and very helpful. She was helpful in accommodating our needs. I would most definitely recommend the Wallingford Auto Park to all my friends who are looking for new cars. I am very happy with my truck and was very pleased with the way they treated me. From start to finish I had a phenomenal experience. If you go to Wallingford Auto Park, look for Margaret. She will do everything to help you make a great purchase and one you won't regret.

I can honestly say I had one of the best experiences at...

I can honestly say I had one of the best experiences at this dealer. The staff was extremely nice, understanding and patient with my needs. Manny did whatever he could to make sure I was comfortable and confident with buying the car. He was upfront and made sure that I walked off of the lot with a car. Very excellent experience. You will not regret it and definitely go see Manny for any of your car needs. I will be recommending Manny and this dealer to ALL of my family and friends.

I found this dealership by looking at cars online. When I...

I found this dealership by looking at cars online. When I to look at the vehicles I realized they were sold but Manny was very helpful and showed us what else they had that would fit our needs. I was able to find a vehicle I liked and decided to purchase. Manny and the other staff were extremely helpful during the buying and trading in of my old vehicle process. They were able to help me despite my lack of organization. They did it with a smile. Now Manny is helping my husband find a new vehicle. I would recommend this dealership but especially Manny but he was very easy to work with and extremely helpful.

The salesman I worked with was very helpful in assisting...

The salesman I worked with was very helpful in assisting me to find the car I wanted within the range I wanted. He was very patient with my needs and extremely nice. The only issue I had was the car was not thouroughly cleaned. There was some kind of animal hair which I requested be removed twice and was not

I just bought a 1986 Camaro from Wallingford Auto -...

I just bought a 1986 Camaro from Wallingford Auto - sight unseen. I have never considered such a transaction but living in Michigan made a visit untenable. Jonathan Gargano was wonderful. He provided videos and documents that alleviated all of my concerns. Finding that Wallingford is A+ rated on BBB (I know why) took away my last concerns. Jonathan was most helpful in guiding me to an online shipper broker and I was able to contract with a trucker quickly and efficiently. The car was delivered yesterday - exactly as described. This is a low mileage vehicle that truly looks new - inside and out. I would recommend Wallingford to anyone.

Wallingford Auto - could not be more pleased

I just bought a 1986 Camaro from Wallingford Auto - sight unseen. I have never considered such a transaction but living in Michigan made a visit untenable. Jonathan Gargano was wonderful. He provided videos and documents that alleviated all of my concerns. Finding that Wallingford is A+ rated on BBB (I know why) took away my last concerns. Jonathan was most helpful in guiding me to an online shipper broker and I was able to contract with a trucker quickly and efficiently. The car was delivered yesterday - exactly as described. This is a low mileage vehicle that truly looks new - inside and out. I would recommend Wallingford to anyone.

New Car

Helpful staff and very pleasant buying experience. Marcello is the best in the business. Thanks guys for the great car at a great price !!

This is our 3rd car we have bought from Wallingford Auto...

This is our 3rd car we have bought from Wallingford Auto Park. This time we worked with Margaret who was an absolute pleasure. I have yet to have anything but an amazing experience here, I would recommend to anyone jn the market for a pre owned vehicle.

THE BEST

Just picked up my 2010 Honda Civic from Wallingford Auto Park yesterday, and it was a great experience. I worked with Manny, and the whole experience was painless. I found the car here on cars.com and proceeded to inquire. I spoke to Carli through email and she set me up with Manny when I got to the dealership. Test drive was good, we figured out my financing options and I was off! I put a deposit down and came to pick up the car a day later, I was in and out in about 30 minutes tops. To anyone looking for a used car, I really recommend these guys, no games or funny business there.

Best smooth transaction ever. Jim has handled the...

Best smooth transaction ever. Jim has handled the transaction quickly and professionally. I have shopped for a vehicle for a while now and when I cam across this Acura it was worth a try and price was reasonable compared to others. I would definitely recommend this dealership to purchase your next vehicle.Love my AcuraKrystyna

Great place to buy a used car, Vast selection of makes...

Great place to buy a used car, Vast selection of makes and models, coupled with low pressure salesmanship comes up a winner every time. I'll be recommending this dealership!

Jim and Margaret of Wallingford Auto Park go out of their...

Jim and Margaret of Wallingford Auto Park go out of their way for great customer service. No pressure, top notch experience from the test drive to signing the contract. I love my 2011 Ford Edge that I purchased from Wallingford Auto Park. If anyone is looking for a high quality used vehicle in a relaxed, no pressure atmosphere, I would highly recommend Wallingford Auto Park. In fact, I already have!

i bought 4 cars in the last 5 years all from franchise...

i bought 4 cars in the last 5 years all from franchise dealers,all of them try to sell or force to buy things other than the car. not at wallingford auto park.the sales person are friendly. the assisted with all my needs. most certainly i'll buy my next car from them

First experience, I found my go-to dealership.

I don't buy anything but preowned cars and usually stay in each one for about 2 years then swap. This was my first time at Wallingford Auto Park. The over experience was great. I worked with Rick Rodriguez and sales manager Marcello mostly, they were both a pleasure. I did not feel pressured at all and actually took a day to think about it and came back ready to get my G37X. I got the rate I wanted, actually it was a bit better than I was planning so no complaints there. I would recommend this dealership to any customer in the market for a pre owned car, the quality of their cars were leagues above the other pre owned dealerships I have visited in the past. Thanks!

New to Dealership

Wallingford Auto Park is great. Jim was the absolute best. I don't have the best credit and he treated me with the upmost respect. I went to some other dealers and they would not even say hello to me. The buying process was easy and I recommend this dealer. and Jim.

This is my first experience with this dealership and...

This is my first experience with this dealership and overall very pleasant. I made an appointment to test drive an Acura TL that I found on auto trader and was setup with Jim when I arrived. I had to go to work so I assured Jim I could only take a test drive and I had to be on my way. He took my information after the test drive and said I would be back tomorrow with my husband to hopefully drive off with it. I filled out a credit application and Chris (finance manager) said he would get it processed and approved for tomorrow. My credit is in good standing so I was not worried about getting approved, but I am particular on the rate I get.The following day we arrived and sat down with Jim. At first the payment was a bit over my range, but after we spoke with Marcello he got the price reduced in order to reach my payment goal and the numbers lined up with what I was planning on, actually a bit lower which was great.The rest was fairly painless. Signed the usual papers to finalize the transaction and we were on our way. One thing I will add for criticism is that the customer parking was a bit lacking so I had to park in an undesignated spot near the retail cars.Oh and they took our picture with our new car and sent it to our email and posted on their Facebook, which I thought was neat touch. I would definitely recommend!

Great Customer service

Very pleased with this dealer. From my trade evaluation to the price of my new car. I was presented with every option and they made me feel great. I am very happy with my Honda civic and I will be recommending this dealership to all of my friends. Thanks Marcello !!

Let me start by saying at the age of 28 I have bought...

Let me start by saying at the age of 28 I have bought over 40 specialised and non specialised USED cars since the age of 17, all from my own knowledge experience and exprtise. Must say the staff were friendly. When we pulled up the car in question was sat right out front. Personally when visiting dealerships for used vehicles I do prefer the sales people don't jump out at me stright away as I want time to check everything I normally check before getting the ear full or distraction techniques, which in this instance they did not jump out stright away which deliberate or not I appriciated.Took car for test drive, all good. my initial check of the vehicle car was satisfactory. Went inside to talk numbers, spoke with JIM, who on first impression appeared to be a lot attendant due to his shorts and tshirt along with his unprofessional dazey type attidude, but still friendly never the less. Vehicle was listed as $11,995 on two websites but once Jim worked his magic numbers added a whole load of extras like a dealership cost, plus an extra $1,000 due to not having a trade in vehicle the "final" price was "just under $15,000". Now I wanted to pay cash all out but was immidiately put off by all these cheeky mickey mouse add ons. Jim forgot twice I wanted to pay cash and kept talking about finance, so obviously it makes more sense for him to get finance deals rather than cash as this way more money can be scammed out of customers, which is why he was not giving me an exact price as it helps with the confusion of finance. Also wasnt happy to turn his screen my way when carfax report was up, but I told Jim I know the cars been in a crash as I could tell the non factory spray job on the drivers door.Jim was kind enough to confuse my silent or more quiet characteristic for someone who is a mug and he beleived I was eating the BS he was trying to feed me by saying "I can see you're new to this", where in England, my home land, silent or quiet isn't a characteristic of a mug but more a calculated individual. He was convinced I was getting confused with all the finance talk and tried to play the caring father. At this point I did feel like telling Jim at my ender age I probably know more about vehicles than his whole sales team but I refrained from doing this for a more diplomatic conversation.Told Jim I will now have to think about this new $15k price. Next morning, called Jim told him willing to do the deal if he could knock a bit off, agreed to knock off $190. Deal... not quite. He found a convinient oppertunity to get me off the phone as I had to go upstairs to get my debit card for a depost, never called me back, called him back and he gave me a story that in the hour they had been open a customer came and put a deposit down on the vehicle with another sales clown, who must have been a far more lucrative victim as they probably went along with his finance deal.

I called for this car :2009 Mercedes-Benz E-Class E350...

I called for this car :2009 Mercedes-Benz E-Class E350 4MATIC - $21,477 that I found on the website dealer, they said the car was available, I explained that I live an hour away from Wallingford, they asked for my name and telephone number just in case the car was becoming sold, I called Saturday afternoon letting them know that I was coming to the dealer on Sunday. When I arrive to the dealer they told me the card was sold over the phone. you can make your own conclusions how I felt.

Started Well Then... The Gimmicks

Saw a vehicle online and set up a viewing/test drive. My fiance liked the vehicle and we started the process. Was told right away that the online price was "rock bottom". This was still competitive so I didn't get too concerned until the financing and trade talk began. We had been to three other dealerships in the past month as we are in no super hurry to get rid of our current car. They offered $1200, $1300, and $1500 for her trade. Here we got offered $700. I said "what"! I told the salesman about the other dealerships and he claimed they price their vehicles differently and this dealership doesn't do that etc. I didn't want to hear it and finally he came back and said the absoulute best they could do was $1100. On to the financing, my credit is excellent, but my fiance's is only in the 620's. We wanted the car to be in her name and other dealerships were offering us financing between 2.9%-5.25%% range. When this salesman came back the payments were way off. I said what is the rate? After the runaround for 30 seconds I finally got told 10.9% !! Are you kidding me. I was about to get up and leave when he said well there are a few other banks let me try them. He comes back and this time he tries offering 6.9%. I said Sir I am already taking less for a trade, I am not paying a higher finance rate to boot. He claimed thats all he could do. I asked if I could get my own financing from my credit union and the answer was that they didn't allow that. So we got up and left. On the hour drive home we got 2 calls from the dealership but I was so annoyed that I didn't even answer the phone. Buyers beware the prices online are competitive but they will try to make up for it by low balling your trade and giving you an obscene finance rate.

Chris 1

Had a great experience. I love my Lexus RX350 !! Thanks Rick ...

Great Selection

I initially inquired about a vehicle online and they responded to me promptly. The Internet Manager let me know the availability and we set up an appointment for a test drive immediately. The Sales Manager Marcello is the best In the business. Buying a car can be as painful as a trip to the dentist but I must say that the staff at Wallingford Auto Park made it bearable. Very attentive and found a vehicle that suited my needs. I am very happy with my purchase. Thanks Rick !!

Excellent dealer

Can't say enough good things about this dealer. I arrived to basically purchase the cheapest car on the lot as my car broke down and I needed transportation asap. Not only did they spend a lot of time to make sure I got out the door with the vehicle that day but they also personally took on the portion of the vehicle I wanted to finance as I was just short on cash and the amount was too small to get a bank loan. A++ dealer who really cares about their customer and every sale.

Can't say enough good things about this dealer. I...

Can't say enough good things about this dealer. I arrived to basically purchase the cheapest car on the lot as my car broke down and I needed transportation asap. Not only did they spend a lot of time to make sure I got out the door with the vehicle that day but they also personally took on the portion of the vehicle I wanted to finance as I was just short on cash and the amount was too small to get a bank loan. A++ dealer who really cares about their customer and every sale.

Happy Customer

After doing some lengthy research on used BMW's in the area I found Wallingford Auto Park and I am glad that I did. Courteous staff and great prices. I found a beautiful 328xi coupe that I love. Jim Relihan was great and even took my picture with my new vehicle. I am not usually compelled to give a review but I really had to reflect on my great experience. Thanks Wallingford Auto Park

mike02

Great Experience. Everyone from the Sales Manager (Marcello) to sales (Jim Relihan). They had a great selection and I am happy with my new vehicle.

My Experience: Great Between both of my sisters, my...

My Experience: GreatBetween both of my sisters, my mother, my father, my two cousins, and my aunt and uncle; my family has purchased over a dozen vehicles from this establishment. I knew there must have been a reason why everyone in my family was going back to Wallingford Auto Park, and this week I found out why. After I was in a collision the week before, my search for a new car began sooner than I had anticipated. As a recent college grad, I required a vehicle that would not only meet my driving needs but my financial needs as well. John helped me identify the perfect used car for my needs, thoroughly cleaned and touched up the car to practically brand new condition (painted and buffed out several small scratches, and removed the previous owners GPS adhesive mount), and spent over two hours working with me until we found a payment plan that would fit my budget comfortably. This was my first experience ever financing a vehicle, and for most 20 something year old's out there; it can be a challenging and exciting experience. But with John's advice and the help from the rest of his staff I found the experience to be informative, comfortable, and fair. At the end of the day I found myself driving away in a stunning AWD sedan that not only looked and drove beautifully, but exceeded my expectations and needs. Taking my families advice to check out Wallingford Auto Park turned out to be a some of the best they have given me - and just like them, I will be returning to Wallingford Auto Park for my next vehicle.Other Thoughts:The establishment's selection is a full variety of all makes and models, the vehicles are all clean, organized, and have the informative paper work clearly visible inside the cars (a lot of other dealerships do not practice this!), the show rooms is immaculate, and all of the staff are very tentative (I did not find myself being hounded by sales personnel, they were professional and courteous). Also I wanted to mention that they just happened to have the car I was looking for in stock, but John WILL find the car you want at a price you want. When my sister was looking for a white SUV, John found the exact year, model, make, spec, and interior she wanted - except the car was blue. He ordered her the vehicle and painted it white at a very excellent cost! Do your homework, and identify what you are looking for - bring it to Wallingford Auto Park and let them help you find it - you will not regret it!

In life there are things we dread, going to the dentist...

In life there are things we dread, going to the dentist is one!. There has always been a fear of dealing with high pressure sales people, which in my life this has been the norm. We looked on line to help avoid such encounters, and first with all the options and dealers it can get overwhelmed.But our decision to visit Wallingford Auto Park was based on the amount of cars to choose from, the price and comparison of models we were interested in drew us to Wallingford Auto Park. This brings us back to the web, it was a ice breaker to have a live chat with a representative to get the feel and to answer some common questions about the dealership.All this and we are at the dealership, Wallingford Auto Park, we are greeted by our first name and introduced to one of there sales personnel, Rick Miller. Rick deserves a lot of credit, he was like talking to a old friend, we never once got a bad feeling that we were into the feared dealership syndrome.The car that we went for was showed to us, was ready for a test drive if we wished,we felt comfortable with the professional manner Rick presented the car and allowing us the proper time to feel this out. It was us that made the decisions to look at other vehicles, and other vehicles we did look. Rick was going back for keys on every car we wanted to look over, every model and make was there.In the end we purchased a car we never really considered, the decision was based on the time we had looking at all the makes and models. Every car was explained with the same courteous manner as the first, there was no pressure no smooth talking sales. We went for a test ride in our car of choice, we returned and the rest of our experience was made that we were in peace with the decision.Never have I experienced a car sale in which we had many vehicles and types to go over, we were in charge of our sale, not the salesperson steering us in which he would profit the most.In the end we purchased a 2012 Hyundai, the car is clean and in New condition, we were presented with the carfax info and a trade in value was done very fair with the trade in vehicle. We are very happy with the decision that we made, going to Wallingford Auto Park was and will be a dealership that I will recommend and return for any auto purchases.Thank you for the professional team that makes this dealership stand out front and center, you are all truly number one.

I had researched a few cars on the internet, looking to...

I had researched a few cars on the internet, looking to replace my tired old one. On my way home from shopping,I figured I would stop in, and look at one of the cars that had caught my eye. So, I pull up, and a salesmen "Jim" is out the door as fast as I am out of my car, I think,"Good. this place has an attentive staff." He brings the car around, we test drive it, I point out a few flaws...It falls on deaf ears.I'm not saying, it's a bad car, It isn't. First of all, the Rims are chewed up, and the floor mats, aren't in the car.Fine, I would negotiate a lower price later.The more I talk to "Jim" the more it's becoming apparent to me, that I am boring him with annoying questions about my concerns.I do the standard tire kick, check under the hood, I am satisfied it's a solid car.He draws up a contract, I go home to get my Checkbook. I came back, and saw the price, had been marked up, As I try to negotiate, it's just short of eye rolling me, we got a creditor...blah, blah,just sign and drive.I should have contacted my creditor's because I could've financed the car at a much lower interest rate, like 4% lower.Of course as I am filling out the paperwork, they are using pens provided by the Credit provider...and it felt more condesending than friendly at this point. The car is brought around, no mats, chewed up rims, and no Owner's Manuel in the Glovebox.Full price, no haggling, No wonder "Jim" rushed me to sign off on the car before I received it.I am sure the weak handshake,mumbled congradulations, and inability to make eye contact as I took the keys, was the only testament, to having anything that resembles a human soul. Two days later, the wiper fluid won't dispense.Even though its an 11,000 car, its an 06, so if you want them to stand by their "Quality product" you need to "purchase" a warranty.Then, as I am inspecting the windshield, I notice a crack in the windshield along the top seam, I had missed.So, they can't provide working safety features like a working washer fluid pump, I have no confidence in their service department to conduct a safety inspection on their inventory, I will have to go through insurance to replace my windshield, and I plan to bring the car to my mechanic,because I have no Confidence in their business to do the work, or be honest about anything.

We had a very positive experience. Mr. Ortiz was very...

We had a very positive experience. Mr. Ortiz was very informative about all the features that the vehicle has and told us we can call him should we have any questions or concern. We are very happy and pleased with our new vehicle.

Having bought both new and pre-owned vehicles over the...

Having bought both new and pre-owned vehicles over the past 40 years I have had a wide range of experiences with the sales and finance staff. Most were ok, but some were darn right rude. Walking into Wallingford Auto Park I was met within a minute by the manager, Marcello Onofrio, who then found a sales person to assist me. Rick Miller was very pleasant and immediately went to find the vehicle I was interested in seeing. He was knowledgeable about the vehicle and we went for the obligatory short ride. Very interested in the car he introduced me the finance manager, Chris Dyer. Chris went over all the work that had been done on the vehicle to bring it to as perfect condition as possible. Not hesitating to show me the invoices as well as the car-fax report. Very pleased with their no haggle price policy. I walked away with a beautiful Toyota Solara convertible that looks almost new and drives great. The overall experience at Wallingford Auto Park was so great that I baked some cupcakes and dropped them off. Thanks Guys. Maria V.

Great experience.. I would recommend Jim Relihan, sales...

Great experience.. I would recommend Jim Relihan, sales consultant, and Wallingford Auto Park because everything was up front , fair, and professional from the beginning. There were no games or gimmicks!

Car was as described on Internet. They picked me up at...

Car was as described on Internet. They picked me up at the airport. All staff were friendly and helpful. Thanks for great car buying experience. Jim came in on his day off to personally deliver this car.

Michael was a great help and everyone at the dealership...

Michael was a great help and everyone at the dealership was very friendly. I came in looking for a Mazda 6 I had scene online and had no problem meeting with Michael and getting a test drive. He was very personable and I had no problem just talking to on the regular not even just about the car. Wallingford was the first place I went to check out the car and because of the friendliness and how they maintain their vehicles I had no reason to look anywhere else. There was no kind of run around or any BS you might get at other dealerships. Anything questions I had were answered without problem. I would definitely recommend Wallingford Auto Park to anyone going out looking for a vehicle.

I've been looking for a decent honda accord and...

I've been looking for a decent honda accord and everywhere I've looked the price was to high and I wouldn't be able to get a loan. I went to wallingford auto park and they helped me get a amazing honda accord at a amazing price. I recommend Wallingford auto park to all of my friends and family.

Our experience was GREAT,There was no pressure in buying...

Our experience was GREAT,There was no pressure in buying and all the employees were very friendly,not to mention they had alot of patience because of my wife and I indecisiveness,We werent sure in the kind or type of car we needed because we have a new born baby so of course that came into play in making a decision.The sales men talked me out of a car that would cost me more in exchange for a more family oriented vehicle,Im now the proud owner of 2012 Nissan Sentra,Its because of them I have such a great vehicle.Once we were finishing the finale paper work another sales took us to see the entire Service Dept. and Staff,all to were really friendly and professional.Manny Alvarez was the Sales Consultant and Services Manager was Kevin Lourie

I found the truck of my dreams and they made it happen. I...

I found the truck of my dreams and they made it happen. I saw it online browsing around so i sent them an email. That same day i got a call back from ricked asking when i could come inand talk. The next day i arrived at the dealership around 1PM, 4 hours later i was driving home my new truck and i absolutely love it, thanks again guys. Great work

some reservations

My experience at Wallingford Auto Park initially was a pleasant one; Manny and Dan were courteous, and their staff very efficient with the paperwork, it took less than an hour to complete. The price of the car was very competitive compaired to the same car found at other dealerships. After I purchased the car however, it failed to start at the dealership; the service department then quickly charged the battery and I was on my way. A day later the "Service Engine" indicator appeared; I brought the car back to Wallingford Auto Park and the issue was fixed at no cost to myself. Two weeks later the indicator re-appeared because of another issue (non-warranty related) which will require $2k in labor and parts to fix this and other maintenance issues, one of which is to flush and replace the radiator coolant because it is of the wrong type (BMWs use a non-phosphorous (blue, not green) coolant.) Had I been wiser, I would have had the car examined at another service center prior to its purchase. Should anyone consider trading in their old car at this (or any other) dealership, might I suggest researching the actual selling value of your trade-in, not the whole-sale or "blue book" value, and use this as a starting point for your negotiation. I discovered later that Wallingford Autopark sold my trade-in for far more than what they had offered me...in my opinion.

My experience at Wallingford Auto Park initially was a...

My experience at Wallingford Auto Park initially was a pleasant one; Manny and Dan were courteous, and their staff very efficient with the paperwork, it took less than an hour to complete. The price of the car was very competitive compaired to the same car found at other dealerships.After I purchased the car however, it failed to start at the dealership; the service department then quickly charged the battery and I was on my way. A day later the "Service Engine" indicator appeared; I brought the car back to Wallingford Auto Park and the issue was fixed at no cost to myself. Two weeks later the indicator re-appeared because of another issue (non-warranty related) which will require $2k in labor and parts to fix this and other maintenance issues, one of which is to flush and replace the radiator coolant because it is of the wrong type (BMWs use a non-phosphorous (blue, not green) coolant.) Had I been wiser, I would have had the car examined at another service center prior to its purchase.Should anyone consider trading in their old car at this (or any other) dealership, might I suggest researching the actual selling value of your trade-in, not the whole-sale or "blue book" value, and use this as a starting point for your negotiation. I discovered later that Wallingford Autopark sold my trade-in for far more than what they had offered me...in my opinion.

After visiting seven different dealerships in search for...

After visiting seven different dealerships in search for a car the clear standout was Wallingford Auto Park. It was by far the most enjoyable dealership experience let alone the superb quality of the vehicles. The staff, in particular Manny Alvarez, Dan Koval, and Chris Dyer were a blessing with their fairness and were helpful in every way without any type of pushy attitude that people generally fear walking in. Manny even told me to do my own 'due diligence' and then get back to him before I made a final decision. Thanks again.

Our daughter was looking to buy her first car, so my...

Our daughter was looking to buy her first car, so my husband and I helped her with the search process which could be overwhelming. Wallingford Auto Park had a great selection and good prices. Our salesman, Rick and the rest of the staff were extremely fun, friendly and professional. Even the owner was friendly and approachable. It's the first time I've left a dealership feeling 100% good about the purchase. Wallingford Auto Park made the car buying experience what it should be - fun and exciting.

My experience at this dealership was wonderful. Rick...

My experience at this dealership was wonderful. Rick listened to everything that I needed and wanted and made it happen for my price range. I had been to other places before and they literally hounded me for a sale. This did not occur here and it was a friendly and relaxing experience. I would most recommend this place to anyone :)

Experience was pleasant and courteous. The car was in...

Experience was pleasant and courteous. The car was in good condition aside from a lightbulb that had gone out - that was repaired by the next day. The price after negotiations ended up a KBB/Edmunds pricing, but don't expect lower. Be careful with the cars.com pricing -- tack on $1000. The Internet pricing is the financing amount after a $1000 down or trade. Granted I get gas with writing this review, but this review is still honest and positive regardless. We wouldn't have purchased the car here if they weren't pleasant and hardworking.

I did a lot of homework on this Toyota MR2, an unusual...

I did a lot of homework on this Toyota MR2, an unusual model with definite advantages and definite limitations that I needed to evaluate. I was given generous access to the car. I tested it on curves and at highway speeds. Michael accompanied me and found a convenient route for the test, which was useful because I did not know Wallingford. Although the MR2 is quite a rare car in the US, Michael had done his homework and was well able to help me get started. He showed me how to operate the convertible top and the somewhat unusual storage compartments. I then took my wife for a ride in the car, necessarily without Michael because the Mr2 is a two-passenger vehicle. Some of my requests were a bit unusual but the Wallingford Auto Park staff accommodated them cheerfully. I had a great conversation about the car with the head mechanic, who is called Steve if I remember correctly. He explained the car's special engineering features and made a number of valuable suggestions about how to maintain it properly, including care tips for the finish and convertible top as well as the engine and running gear. While I was consulting with Mike and Steve, Dan and other staff were busy answering my wife's questions about the car and setting up a somewhat unusual electronic payment method with my remote banking facility. Everybody was working hard while carrying on friendly conversation simultaneously, and the result was a relaxed atmosphere in which I could think and achieve my evaluation goals. I was able to complete the transaction in one trip, which was valuable because I live in Warren, Rhode Island, more than 80 miles away from the Auto Park. I had been pricing used MR2's on the internet for months and estimate that the price for this MR2 was about 15% lower than at other dealerships. I had no intention of buying a used car from a private seller and was glad to get such a price from a dealer with a good reputation. The car had been well inspected and well set up (see my rating for "quality of work"), with two new tires and a new battery. After a few days at home, I am enjoying the car and it certainly seems to be the right one for me. I give Wallingford Auto park a lot of credit for this positive outcome.

The people here are amazing. I would highly recommend...

The people here are amazing. I would highly recommend this place to anyone looking for a car or mechanic. Super friendly and understanding. They have my business.

It was an absolute pleasure to buy a car from Wallingford...

It was an absolute pleasure to buy a car from Wallingford Auto Park. Manny was a breeze to work with and made sure I got what I wanted. They will def have me as a repeat customer. Thank you

One of the smoothest transactions I've ever had in my...

One of the smoothest transactions I've ever had in my life. It was a pleasant atmosphere and I'll definitely be watching their website in the future if I need another vehicle.

My experience with Wallingford Auto Park was pleasurable...

My experience with Wallingford Auto Park was pleasurable from start to finish. I spotted the car I was interested in on the internet and contacted Marcello to make sure the car was still available. He was out on the lot, confirmed the car was still there and for sale and a half hour later I was there for a test drive. Marcello was very pleasant, he took me outside and showed me the car. When there were some questions that he couldn't answer he left me to start and look the car over while he went to get Jim, the salesman. Jim was also very friendly and took the time to answer all my questions and took me out on a rather lengthy test drive. When we got back we went inside to talk numbers, the price was a bit more than I was willing to spend so I told him I would have to think about it. The following morning I e-mailed him to let him know I was no longer interested. He responded promptly and asked what they would have to do to make me happy. I gave them my bottom line monthly payment I was willing to make and how much I was able to put down. He got back to me later that day with the numbers I needed, they had come down in price about $1300. When I came in on Saturday to pick up the car I met with Chris who explained all the aspects of the financing and registration. Within an hour I had my new plates on my car and I was driving away happy. The whole process from finding the car to picking it up only took a couple of days. It was a very good experience and I would recommend them to anyone.

I had an awesome experience buying my second used car...

I had an awesome experience buying my second used car from auto park. Manny Alvarez was very pleasant to work with and very helpful. I spent a long time picking a car and Manny answered all my 100 questions and also solved every problem i had. Im very pleased to have had Manny as my salesman i walked in needing a car that day. I Wasn't having much luck but in the end he found me the car i wanted! I'm very very pleased with how much effort Manny put in to help me find my new used car! Thank you!

Amazing customer service! Hard working staff willing to...

Amazing customer service! Hard working staff willing to bend over backwards for their clients. No hassles, no pushy sales! Respectful and always courteous. 5 Stars!

Fantastic place to buy a car!

We are extremely impressed with Wallingford Auto Park, and especially with our sales contact, Michael Taylor. We are now proud owners of a 2010 Honda Civic LX with very low miles on it. We have never bought a car through a dealer before, we've always gone through private parties. We researched our car choices on cars.com and found the one we were interested in listed at Wallingford Auto Park. We read the dealer's website and learned they were a "no haggle" dealership. They truly were, the price was the price and it was fair and reasonable. Michael was the best kind of salesperson we could hope for, especially for our first time. There was 0 pressure. He went above and beyond to make us happy and comfortable throughout the process. We received a free carfax, which was so helpful. Michael also arranged to have the car brought to our mechanic so it could be inspected. It passed with flying colors! When we went to pick up the car, it took about 5 minutes to get the paperwork done. Everything was well prepared and ready to go when we got there. Michael had the car detailed and had a tank full of gas for us. He put the license plates from our old car on the "new to us" car and off we went. I can't recommend Michael and Wallingford Auto Park enough.

Very pushy sales person,had to work around his schedule...

Very pushy sales person,had to work around his schedule not mine,wouldn't detail car, not even given 30 day warranty,when my wife drove by caught the salespeople makink remarks about my wife,checked the oil told them it was overfilled my answer was that it was parked on a hill,left dealership drove about 10 miles and oil seals blew out, had to get a tow,had the seals fixed,cost me at 600 drove it for about 50 miles and oil filter sprung a leak oil was dripping all over my new driveway and engine area is filled with oil,also only given 1 key,the car being a jag it will cost about another 7-8 hundred for a new one,I was told 2 keys came with car,didn't find out until all paperwork was done then was told they had only one key also put wrong battery in door opener have to order one from jag for 32.oo,wish I never went there f ----------------- rating by me,Women if you go there alone be careful.I emailed sales manager and told him my displeases,haven't heard anything back.

My experience at Wallingford Auto Park was absolutely...

My experience at Wallingford Auto Park was absolutely amazing. I was very apprehensive about buying a new car but after Marcello made me feel comfortable, I decided to give it a chance. I was not judged and I was treated like a human. Which, lets be honest, most car dealerships don't do. And I felt as though everyone was genuine. I have to give a special shout out to Marcelo and Rick Rodriguez because 1) if it weren't for Marcello telling me to come on in, I probably would not have and 2) For Rick being so extremely nice and patient. I love the fact that he took time to teach me about the features of my car and offered to help me set up my blue tooth once I get a new phone. Everything about this experience was absolutely awesome. Again, I thank you, I didn't think I would be driving a new car (to me) this soon. I appreciate everything! And if I ever decide to look again, Wallingford Auto Park will be the first place I come too.Thanks for everything!

I was sent to Wallingford Auto Park from a friend who...

I was sent to Wallingford Auto Park from a friend who recommended it. When I walked in I was greated immeadiately with a huge welcoming smile by Manny Alvarez. I mentioned my friends friend John Gargano, who happens to be the owner. He too welcomed me into his office with a big smile and made me feel very at ease. Being a single woman shopping for a car this is huge. I mentioned that also. After chatting with me John sent me back out to be helped by Manny. We took a walk around the lot and Manny answered all my questions with confidence and a smile. He didn't make me feel like any of my questions were silly or unimportant. I test drove 4 cars, the first with Manny the next three by myself. I ended up with a Nissan Altima '09, I love it! I was so thrilled with my whole experience that I haven't stopped raving about it. I feel like a got a great deal, I was not pressured and I feel like everyone who was a part of the sale really cared that I got the right car for me. Manny was so pleasant and knowledgable, John was very welcoming. The Floor Manager Chris even stopped by at one point to introduce himself and make sure all was good. Christina McCue who helped me through my final paperwork was quick and friendly. All in all from the moment I walked in the door till the moment that Manny handed me my keys and took my smiling picture in front of my new car, I have to say that this was the best car buying experience I have ever been through. Thank you!

I bought a 2002 Toyota Tundra in 2007 from Karl at w a p...

I bought a 2002 Toyota Tundra in 2007 from Karl at w a p . Karl was friendly , professional and great to deal with . I recently had my truck back for routine service as the vehicle is now 10 yrs old and nearly 100 k . Steve and Kevin in the service dept were excellent . They know there buisness and do an excellent job explaining to me and showing me what needs to be done and why . Steve also gives me a heads up on what to watch for with the truck as the wear and tear of everyday driving in New England takes its toll. This way hopefully there are no sudden surprises at my next visit . I always leave there felling i was very fairly treated and that i received great service for my money . Keep up the good work w a p .

MANNY ALVAREZ WAS MY SALESMAN AND DID AN EXCELLENT JOB OF...

MANNY ALVAREZ WAS MY SALESMAN AND DID AN EXCELLENT JOB OF DESCRIBING MY OPTIONS FOR PURCHASING A USED VEHICLE, THE HONEST PROS & CONS OF EACH OPTION AND DID NOT TRY TO FORCE MY DECISION IN ANY DIRECTION. MANNY WAS UP FRONT ABOUT EVERY ASPECT OF THE PURCHASE PROCESS: THERE WERE NO SURPRISES AT ANY STAGE, FROM THE DECISION TO PURCHASE A NISSAN ROGUE ALL THE WAY THROUGH FINANCING, TRANSFER OF THE REGISTRATION AND PLATES AND PICKUP OF THE VEHICLE. MANNY ALVAREZ IS GIVING "USED CAR SALESMEN" A GOOD NAME. I HAVE ALREADY RECOMMENDED WALLINGFORD AUTO PARK, AND SPECIFICALLY MANNY AS CLIENT ADVISOR TO MY FRIENDS AND CO-WORKERS.

Firstly I want to express that my dealings when...

Firstly I want to express that my dealings when purchasing a car from this location are strictly my opinion with a member of the sales staff, this has nothing to do with the owner of the company (although he should probably evaluate some of his sales staff a little better). I was looking for a sport model acura and willing to pay what I needed to get it. I found Wallingford Auto Park had a select few available, at an attractive price point. I am not a nit-picker or a procrastinator when it comes to something that I want, and I paid upwards of $20k for this vehicle without hassle. The least I would have expected from the sales staff would be that they were upfront with what I was buying. Well Turns out a year later when I am attempting to trade this in on a upgrade/newer model I find that the vehicle had a severe front impact crash where the airbags were deployed. Ah thats why the sales rep stalled the carfax report and was rushing the purchase because there were two other guys showing up today to look at the same car because it was such a great deal. Let me tell you something I have learned my $5,000 lesson from this. Not to mention the problem I had out of the gate with the Hands Free Link Unit which they promised to get back to me on or send me over to acura to have the unit fixed BS. Wont find me recommending this place to anyone, EVER. You want luxury go buy it CPOd from the Dealer, case in point.

This was my first time purchasing a car here, however my...