Voss Chevrolet

4.8
Overall Rating

Customer Service: 4.8 Buying Process: 4.8 Quality Of Repair: 4.8 Overall Facilities: 4.8 Quality Of Work: 4.0 Friendliness: 4.7 Pricing: 4.7 Overall Experience: 4.7


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Great Service at Voss

5
Eric Davis on 11/03/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The reason i keep coming back to Voss Service for maintaining my 2009 G5 is because of the personalized and professional service I get from Matt Jones. He is personable, knowledgeable and trustworthy. It's rare to find someone in the auto repair business that you feel is looking out for you and your vehicles best interest... but that's what i get when i deal with Matt.


Service

4
Bradlefeld on 11/01/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Brandon helped out after a previous issue that was experienced. Will return to voss again because of their service and sales. Would recommend to people in future.


Retired

5
Ron on 10/11/2016

Buying Process: 5.0 Overall Facilities: 5.0

Mr. Brackens was polite and knowledgeable and did not make us feel pressured.


Service customer

5
solomon m gomez on 09/27/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service advisor, John, was great. He was very helpful and communicated to me throughout the process...that matters a lot to people.


BEST IN OHIO

5
Bradley A Fife on 09/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome employees and place. I highly recommend going to Voss before anywhere else, you'll get the best deal from there.


I Am Impressed with the Used Vehicle Sales Staff

5
John Sebert on 09/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My salesman Derrick and Used Sales Manager Brandon Horn have bent over backwards to make me happy. I would purchase another used vehicle from these gentlemen.


Great staff and awesome prices!

5
Mark Black on 09/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Donovan Campbell (my salesman) was very knowledgeable and answered very well any questions I had. Thanks for a great truck buying experience!!


Great service!

5
Goldabell on 09/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Kevin Brackens is an awesome salesman. We had not bought a new car and were very hesitant about it. Kevin was so patient with us and answered all of our questions and concerns. He has a great personality and is knowledgeable about the vehicles. He went above and beyond what we expected and we are extremely happy with our purchase.


Service Department

5
Andrea G on 09/02/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service department is professional and honest. My vehicle's service was completed in less than a day. I would recommend Voss.


Good Sales experience but lacked quality in detail

3.8
JaimJaim1 on 08/22/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 2.0 Overall Facilities: 5.0

Over all I had a good experience with Voss Chevrolet. The sales team were attentive and knowledgeable about the Buick Enclave I purchased. I purchased a 2013 Certified User Buick Enclave and while I know purchasing a used vehicle will mean the car may have some flaws associated with it. The car I purchased had very few scratches etc and I was promised they would be taken care of, and after 2 trips back to the dealership they were in fact fixed. However I had to make the second trip because the detail/service department said the scratches were fixed and some sticky residue on the door removed when in reality they hadn't even been touched. Also when I purchased the car I ordered a DVD system to be added. When the company added the system they didn't install it properly and the dome lights wouldn't come on and wouldn't play through the car speakers. So that also warranted a trip to another location to have that fixed. Additionally when I picked up the car after the DVD install and the scratch fix the first time my normal sales people and manager weren't there and no one gave me any instruction on the DVD system. This was disappointing in that this could have save me lots of trips from Vandalia to Centerville to have my car fixed as promised. I was also told I needed to wait until after 5:30 the day it was supposed to be ready due to the scratches being fixed and was really disappointed to wait all day to pick up my car and then the repairs weren't complete. I am pleased with my vehicle, however there was a lot of back and forth time to get things fixed that should have been done the first time. I gave the quality of repairs a lower score because when something is supposed to be fixed it should be fixed the first time and not returned to the customer with the repairs still needing to be completed, claiming to be complete.


Excellent Customer Service

5
Ann on 08/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Matt Jones was so professional, helpful, and nice. He provided excellent customer service. I was having a very stressful day and he was kind enough to ask if I was okay. I've had Matt as a customer service representative before. He has always been very nice, is knowledgeable, and always answers any questions.


Great service

5
Jerry W on 08/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great job. They make easy as can be. Jim Mills to great care of us.


Excellent service

5
Marla on 07/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have purchased my last three cars from Voss Chevrolet. The main reason is because of my salesman, Aaron Johnson. He is polite, knowledgeable and goes out of his way to find the vehicle of my choosing.


Great customer service

5
Dawn on 06/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great! They have been great with everything! They got me in the car I wanted and the payment I could afford. They have been great with service so far too!


Outstanding Sales Staff

5
David on 05/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We are extremely pleased with the experience our salesman, Dan Wilbur, provided from beginning to end. He took the time to answer any and all questions. I will definitely be in to see him again when it is time for my next Chevy!


Helped with tire issue

5
N B on 04/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Voss was very helpful and helped fixed a tire issue that I was having with my vehicle.


great and prompt service.

5
Al C. on 03/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I dealt with very knowledgeable personnel. my concerns were all met. the car was worked on very promptly. the work that was done was excellent. the car was totally fixed beyond my satisfaction.i could ask for no more from this dealership.excellent job by all involved,tony the advisor and mike the tech are top notch personnel.


Excellent Customer Service

5
Leslie on 01/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The salesman Dan Wilbur is highly customer oriented & always goes above & beyond to help us with whatever our needs for Voss services/sales has been. Always a pleasant attitude & never pressures. "Closer" Dale is very professional & never seems to take it personal when we don't purchase the "extras"


Best experience I have had at Voss Chevrolet.

4.7
F Mel on 12/12/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

This was the best experience I have had at Voss Chevrolet. I was completely satisfied with the total experience. Things have changed.


Purchase of Used Vehicle

5
H on 12/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The car I bought is the second one I have purchased at your dealership. I hope this vehicle will last 11 years like the old one did. The trade-in appeared to be reasonable as compared to others I received. Eugene Cook took the time to explain the buying process plus particulars about the car which I appreciated.


Great Service

5
Gregory on 12/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

David Gooden is a very exceptional service representative. He goes above and beyond to make sure our vehicles are taken care of. The auto technicians do a thorough job in making the repairs.


Great Service

5
Michael on 12/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'm very pleased with all of my dealings with Voss . Their facilities are close by my residence & their operating hours fit my schedule perfectly .


Nice guys

4.7
Kristen on 12/06/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

I appreciate how patient they were with us as far as wanting to test drive multiple cars, asking questions, etc. I love the new used dealership building and the electronic desk pads used when we were signing the paperwork!


excellent service and facilty

5
Georgia on 11/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service is always on time, and no delay in waiting. Employees are friendly and courteous. Since I live close by, I usually get a ride back to my house. The driver (I don't know the name) is very good.


Fine experience; nicely done

4
George on 11/27/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Great experience. Glad their is free WiFi to keep up on my work. The included tire rotation with Certified oil change is nice and should conti


nail in my tire

5
Kathryn on 11/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John was totally helpful. My tire pressure light was on and I found a nail in my tire. I had no appointment and stopped in after work and John was able to fit me in.


Great Service

5
Glenn on 11/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They were polite and very helpful. They replaced my radio and called me in a timely maner to tell me my car was ready for pick up.


Oil,tire service

5
Christine on 11/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service person ,I believe gregg,did an outstanding ,job for me ,I was in and out super quick on a Saturday morning without an appoinment. Excellent service


Pleasant staff. Good service

5
Bonnie on 11/23/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Dealt with a service writer I had not talked to before, Tony. He was very pleasant to speak to. Work was promised to be done that day and it was. I am very satisfied with Voss.


My HHR

3
Shirley on 11/22/2015

Customer Service: 3.0 Buying Process: 3.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

Just bought my HHR a couple months ago in Aug. My overall experience was good. I was disappointed to find out I have a leak somewhere letting water into the car when it rains but cant find out whats wrong unless I pay a diagnostics fee. I bought the extended warranty and feel I shouldnt have to pay for it due to the fact that this problem should have been disclosed to me. Plus the fact that the windshield isnt factory and isnt sealed the way it should be. Another thing the dealership should have been aware of and disclosed to me. These things would have had a big impact on what car I purchased.


Kathryn and Robert

5
Robert on 11/21/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I can always get the days and time needed for my car or truck . Service is always done and I am satisfied. Never a long wait if I stay ,Or if the shuttle takes me home or comes back for me, The wait time is never long.


Great service

4.8
George on 11/20/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

David Goodman, knows how to treat a customer, always takes care of your needs an doesn't let you leave till the problem is taken care of.


Everyone had great attitudes!

5
Cameron on 11/20/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything seemed to go very smooth. Everyone was very professional and polite. I did not get the complimentary car was though!


Great to buy from again

5
Jeff on 11/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone was always friendly and eager to help. Dan was great to work with. I felt like he was working with me to get me into the vehicle I wanted at a fair price.


Great Service

5
Joycelyn on 11/20/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Every one was friendly and informative. They kept me informed about what was happening. They also told me approximately what every thing would cost.


Great service.

5
Kathleen on 11/20/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was completed in a timely manner and I like the personal attention. Not using pagers were a nice improvement.


Great sales staff and personalized service

5
Sylvester on 11/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dan Wilber gave me excellent service. He looked early on before the lease was ending and began providing information about a new lease. He took time with me and answered my questions by phone, email and in shop visits. The purpose was to provide guidance on options that I would like. Then he found the car with the options I wanted. He also provided information that would give me the best time to trade that was financially in my favor. Thanks to the GM pull ahead program.


Oil change and tire rotation

5
Jay on 11/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Tony went out of his easy to accommodate me for my service. I will continue to ask for Tony when setting up an appointment for service.


Great service

5
Joesph on 11/18/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything that needed to be done at the dealership was completed in a timely manner.I was satisfied with the service.


Great service, reasonable price

5
Kenneth on 11/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Many thanks to Matt Jones and all the mechanics who worked on my C5 Vett. It took us four tries but I think you may have found the problem this time. So far so good. Thanks for keeping my cost down and for all the hours you worked on it. I will defieately reccommend you to all my friends. Also my thanks to Dan Wilbur in sales for all the cars he has sold to me and all my friends and famiy. My hat's off to Voss and all their employees. Ken Tiyyle


Great service again.

5
Robert on 11/16/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Tony McPherson has taken very good care of me again. Can't say enough good things about him. He's keeping me coming back to Voss.


Perfect Car - Perfect Salesman - Perfect Dealer

5
Dan W on 11/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It took my wife and I more than a year to finally find the exact right used car. Every car we looked at was either too big, too small, too dark, too expensive or etc. Finally we found one that was just right at Voss Chevrolet. The salesman, Martin Shaver, was very courteous and professional. Securing a loan and the associated paperwork was very smooth and efficient. When we discovered a few minor problems after the purchase they were all taken care of. I highly recommend Voss Chevrolet to everyone in the Dayton area who is looking for a worry free used car buying experience. When I start looking for another used car to replace our second car next Spring, my first stop will be at Voss Chevrolet.


Good service

5
Sheryl on 11/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have highly recommended the dealership to people. Numerous members of our family have been with this dealership for several years. My husband has not had too positive of an experience the last time he brought our avalanche in.


great service

5
Lateef on 11/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

my salesperson, jeff foland , was excellent and very knowledgable. he was easy going and wasn't pushy at all. i would certainly recommend voss chevy and jeff foland in particular to anyone interested in a new vehicle.


Great Service Experience

5
Jon on 11/11/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brandon was excellent. In addition, the service technician that helped out went over and above. He quickly diagnosed a belt squeaking and was able to fix the problem while I waited. He knew his stuff! Great training, professionalism, and customer first attitude by all.


Great Service

5
Rodney on 11/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My sales person was Dan Wilbur. He was very professional and made me feel like he was working to get the kind of car I wanted. Very impressed with Dan.


Wow purchase!!!

5
Eugene on 11/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Gregg& Lou went above the call of duty!!!!! And put together one of my BEST DEAL in 30 years of shopping atVoss Chevrolet Wow!!!


2012 Chevy Cruze

4.7
Timothy on 11/07/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

We were really pleased with our purchase. I would have rated the experience Excellent but the car was missing the manuals, floor mats, antenna extension and 2nd key on a certified car. All of this had to be ordered. Brandon did a good job getting the parts which made the experience better. He has been very responsive to my calls.


Very attentive

5
Rebecca on 11/06/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Tony took great care of me and helped me with the situation with my new car. He also provided courtesy transportation.


Great folks

5
Rodney on 11/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Folks are all very competent, technically, but the biggest thing is that they are friendly and act like they care.Sales, service, cashiers - all excellent.


Winning Combination

5
Steven on 11/06/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Greg Thomas took excellent care of our issue with our tire and road hazard coverage. It was the first we've experienced with this vehicle, just newly purchased less than 6 months ago, and they took complete care of us and the situation. Great workmanship and great care...can't beat that combination.


The dealer ship was clean and well kept up.

5
Glenn on 11/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Dan Wilbur is a true professional. He worked with me and answered all my questions. I rank him as my # 1 salesperson that I have ever dealt with.


Great Service and customer experiance

5
Mike on 11/04/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Matt Jones is outstanding. He knows what the customer needs are and is prompt and courteous. Matt also keeps the customer updated on the progress of the repair.


Exceptional service!

5
Jennifer on 11/01/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Matt, my Service Rep, was exceptional in his explanation of the problem with my car! The response time in letting me know the situation and expected cost was most impressive! He deserves a customer service award!!!


Great service

5
Tommy on 11/01/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Greg Thomas took very good care of us. He kept us updated on the progress to get our Impala working correctly. Thank you, sincerely Tom and Susan Dorsey


Excellent/Superior!

5
Robert on 10/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience with Voss Chevrolet has always been outstanding/superior. I would like to give a special "Thank You" to Mr Jim Mills for his professionalism.


Everything was very clean, people nice.

5
Andrea on 10/30/2015

Customer Service: 5.0 Overall Facilities: 5.0

Excellent experience. People that handled my car did a fantastic job, were extremely helpful and explained everything they did to my car. Very happy with Voss Service Department.


Voss Dealership

5
Cynthia on 10/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jeff was very professional and treated me with respect. In 2015 I came to the Voss Dealership and was treated rudely, I left and purchased my vehicle from another dealership. My son recommended that I give Voss another chance, that he had a positive experience with them. So I did, and Jeff was very, nice and respectful, a great improvement from my previous experience.


Voss Chevrolet

3.7
Ryan on 10/29/2015

Customer Service: 3.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

If you say you are open til 7...don't pack up the cashier at 5 till and act like it is an inconvenience to serve the customer. The cashier recovered, though, but it was an odd interaction with her. After I pointed out that it wasn't 7 yet she must have said a dozen times how I was cutting it close. After a full day and an expensive repair, the last customer needs to be treated as well as the first customer.


Nice and clean dealership

5
Lyndon on 10/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My visit to voss was bitter sweet, one of the issues I brought my Tahoe in for is interior lights blinking when I use the brakes. GM offers no fix to this problem. This is no fault to Voss, this is a GM problem. I came back to GM from Ford.


Great service

5
Michael on 10/26/2015

Customer Service: 5.0 Overall Facilities: 5.0

Great customer service. Would recommend Voss Chevy to all my friends. The staff is always courteous and knowledgable on repairs and servicing our families vehicles.


Great Customer Service

5
Marjorie on 10/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Dan Wilbur has been our salesman for over 15 years now. He makes sure to stay in touch with us all the time (not just when we are due to buy a car). We have a lot of respect for his character and integrity. We will continue to buy Chevrolet's because we can trust him to take good care of us.


review

4.7
Rachelle on 10/24/2015

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

great job but no one explained the specs to me after my 30,000 mile service was completed. also didn't get my car washed as ordered.


Great Friendly Service

5
Jason on 10/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a great experience at Voss Chevrolet. All of the staff were very friendly, and I felt no pressure in truck shopping. I will recommend Voss to others, and definitely be back for future car purchases.


REPAIRS TO MY 1998 CORVETTE C5 ROADSTER

4.7
George on 10/23/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

All of the people were very helpful and they answered my questions, and got me a tow truck. I appreciated that. KEEP UP THE GOOD WORK MATT!GEORGE B. MILES


Met all expectations

5
Muriel on 10/22/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This facility has excellent, Efficient service from check in to check out. The shuttle service is also very much appreciated.


Best service and best sales reps.

5
Lawrence on 10/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Matt Jones got me in for my engine light that was on (Malibu). Very nice person and did all he could to help me. Very pleased with him. Voss only has the best people. That is why I only deal with them for cars and trucks. Love Jim Mills in sales too. Good people!Larry Baker


Great customer service

4.3
Michelle on 10/21/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Brandon did a great job squeezing me into his schedule as a walkin since I was in the area. They did a oil change and multi-point inspection in a timely fashion.


Great service

5
Troy on 10/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very professional. Quick and convenient. I had been chatting online with several maker of trucks. Aaron at Voss was the only one who got back with me in a timely fashion. I appreciate the work he put in to set me up with this truck. Great dealership.


Excellent Service

5
Gregory on 10/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our Customer service representative was on vacation and Greg Thomas filled in and took care of our needs. He was excellent to deal with and very professional.


Oil Change For Silverado

5
Nancy on 10/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This time I was very pleased with the service I received, John Bell checked in my Silverado for an oil change and a run through the wash - and it went very smoothly this time - unlike a previous experience with a different attendant....


Great service

5
Denver on 10/18/2015

Customer Service: 5.0 Quality Of Repair: 5.0

My car looks and drives great and Kelly kept me posted as to the repair progress on a daily basis. I had asked for them to fix the heater blower motor switch while it was there, which was not done, but I'll have it fixed next month when I get the brake pads replaced.


great service

4
Jeffrey on 10/17/2015

Customer Service: 4.0 Overall Facilities: 4.0

Went to the dealership about my tire pressure they found a nail in it and told me that it would be fine not to pull the nail out. They said it would be okay to drive on. I got on 675 and the tire went completely flat. I called and told them and they sent a truck out!!! They put the spare on it for me!!


Service that Exceeded my Expectations...

5
Edwin on 10/16/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

David did an excellent job getting my noise issue resolved. David deserves a day off for exceeding my expectations! Also Greg Thomas deserves the same! I would appreciate it if you would let David and Greg see this. Greg was my service consultant before being promoted. After speaking to Greg about these surveys I got the impression that he did not see my comments.


Having service done to my car

5
David on 10/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

when I called to get an appointment for an oil change I was told at first that they had none open, then later when I called back I was given an appointment for the very same day. I dropped off my car and picked it up very soon . The service was done quickly and efficiently.


Great Service

5
Robert on 10/12/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Greg Thomas the Service Manager set up my appointment to have my transmission serviced because of a leak. Brandon and Greg gave me a vehicle for 3 days while the repair was taken care of under warranty. They both kept me informed as to the progress of my vehicle on a daily basis and called me as soon as the work was completed. I have been using Voss Chevrolet for the past 10 years and have been satisfied with their work and professionalism on both of my cars.


Oil change, maintenance

4.2
Brian on 10/12/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I tried to call for an appointment on two separate days and the call was dropped both times while being transferred. Made appointment on line.


Great service for a difficult job well done.

5
Kenneth on 10/11/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Matthew Jones, Voss Corvette service rep and the Corvette mechanic went above and beyond what it took to locate and repair a very difficult problem I had with my Vette, It was worth every penny they earned and I would highly recommend Voss service in the future. Many thanks for a job well done. Ken Tittle


Nice new building

3.8
Dwayne on 10/11/2015

Customer Service: 3.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

The first night we was there for 45 minutes and nobody came to see us until I walked up to the door and waved to the people standing around the main desk. We came back the next morning and was glad to work with a salesman that wasn't at the dealership the night before. We bought the car, but had to put it in the shop the very next morning. I hope that everything is good now. We really like the car and I am glad that I talked my wife into coming back the next morning.


Smooth Process

5
Quinton on 10/11/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John Bell took very good care of me , in all aspects . i am happy about everything at Voss. Also Jim Mills is always nice & takes time to say hello.


Great place

5
Matthew on 10/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have purchased my Chevy Malibu less than a year ago and have had nothing but great experiences at Voss. The service department is awesome. I will absolutely recommend Voss to everyone.


Great service, clean, everyone friendly.

5
Lynn on 10/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This time everything went great. I do not know what improvements you have made but it was a pleasant visit this time.


Fun New Car Purchase

5
Joseph on 10/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Fine experience from the start. Called to inquire about vehicle as advertised and receptionist guided us to Steve Scharrer. Mr. Scharrer took time with us in person, was never high pressure and answered every question we had. We traded in a great Chevrolet product on a different model; although we purchased a base trim level, not once were we "guided" toward a more complex, more expensive automobile. Transaction was smooth, timely, low stress and car was well-prepped for delivery. All combined to make this new car purchase a pleasant event.


Great and friendly service

5
Terry on 10/04/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought my Impala in for service. The service techs and service advisors were friendly and efficient. I enjoyed the visit and was in and out in about an hour. Very pleasant experience. Have been going to Voss for years and would not go any where else.


Great service and friendly ,helpful people.

5
Deborah on 10/03/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The person who helped me was very friendly and listened to me. He explained what was going to be done with my car. He was very helpful and I would highly recommend him and Voss. I have been in there a few times and everyone has always been friendly and helpful.


Quality employees make a quality dealership

5
Scott on 10/03/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came in for a LOF without an appointment. I was taken care of promptly. Excellent staff saw that my truck needed a wash and when it was returned to me everything had been done and it was washed too boot!


Treated like friends

5
Ulrik on 10/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Martin and Brian did an excellent job of making the deal happen. Everyone was very professional. Very impressive new facility.


Always clean and well lit showroom.

5
Carol on 10/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Love coming to Voss. There is no salesman that can match the positive experience I have when working with Aaron Johnson.


Great as always

5
Janet on 10/01/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I called and got an appointment. I left it the night before. I got a call around 11:00 saying it was ready and the service person answered my questions about brake and tire life. I went and got my car. It was painless and easy. I find this dealership dependable and skillful. My next car will be bought from there.


Super clean dealership with a huge selection

4.7
Sabrina on 10/01/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

They had what I wanted at a competitive price. Our salesman wasn't pushy and made me feel like I made a good deal.


purchasing new Impala

5
Russell on 10/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The dealership was bright, friendly and effective but low key, which I liked. I realize it is model year end, but you were more flexible on price, open in discussing rebates and more interested in what I wanted than the dealers I talked with at home in Lake County. You are probably too far away from my home for family to patronize you, but I have passed along my favorable feelings to several of my temporary co-workers here in Miamisburg.


buyer

5
Carrol on 10/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great. As old man with bad hearing, it was a pleasure working with salesman and he helped when contacting OnStar etc. I couldn't ask for anything more.


Great experience

5
Scott on 10/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Doug Filo, Greg Hill and Jim Mills went the extra mile to assure my satisfaction and to make the transaction a pleasant experience. Thank you!


Greay people great vehicles

4
Barbara on 09/30/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Thought everyone was very pleasant, friendly, and there was no pressure to buy.. They provided all the information to make an informed decision wrther to buy or lease as well as info on all models they catry


Great Service

5
Keith on 09/29/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went in for an oil change and tire rotation and they got me in and out pretty quick. That is always appreciated.


Treated with respect from sale to service

5
Teresa on 09/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been very happy with the service, even though everyone always warns you against going to the dealership for service. I have felt that I have been treated with respect since I first entered your dealership looking to buy a car 4 years ago.


Excellent service

5
Harry on 09/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very short wait time on appointment, very courteous and informative. I also think the pricing for service is about the best anywhere around!!


great!

5
Aimee on 09/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Matt was very helpful and understanding of my crazy single mom and full-time nursing student who works 2 jobs. He kept me in the loop with phone calls.


SUPER SERVICE AND REPAIR OF LONG TIME PROBLEMS

5
Harry on 09/23/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

DAVID GOODEN AND THE SERVICE CREW AT VOSS CHEVROLET SOLVED IN 1/2 DAY AN INTERMITTENT AIR BAG PROBLEM AND POWER SLIDING DOOR PROBLEMS (ON MY 2006 UPLANDER) WHICH HAD PLAGUED THE VEHICLE FOR SEVERAL YEARS AND CAUSED THE DRIVER SIDE SLIDING DOOR TO FUNCTION ONLY AS A MANUAL DOOR. THE DOORS PROBLEMS WERE DIAGNOSED, REPAIRED, AND REPROGRAMMED. THE DOORS ARE NOW WORKING MUCH BETTER THAN EVER.


very clean

5
Gary on 09/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

they cleaned up my car and did a excellent job on the job i hadit in for and took me home and came after me when it was done.


Positive Service Experiences

5
Diana on 09/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This and almost all other experiences at Voss have been very positive as employees are always friendly, efficient, knowledgeable, and pro-active. Service issues always corrected first time. Very pleased with Voss dealership and service.


New 2015 Malibu Rattling Noise Issue...

4.7
Edwin on 09/18/2015

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

They were unable to resolve a rattling noise. When I checked the car in for service I did mention that it was coming from the area around the back right side wheel-well.


Very clean & nice facility including service area.

5
Lisa on 09/17/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Aaron Johnson was very pleasant. I told him how much I could spend. He did not try to get me to go higher and actually found me a car that was a little less than my limit. He was very informative and answered all of my questions. I would definitely recommend him to anyone.


Great Service

5
Robert on 09/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Darryl was very helpful and knowledgeable on helping me make my new vehicle purchase at Voss Chevrolet! I will defiantly return for a new car purchase for my wife!Great Job!!


Great Service

5
Molly on 09/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We came in with no appointment with a window that would not roll up. First they said they would try to work and then following day which was Saturday but they already had 10 appointments. This was a holiday weekend and we were literally on our way out of town when this happened at the gas station down the road. While they were trying to figure out how they can help us seal the window a tech? came out to see if he could get it up. He ended up asking if they had the part and if he could stay and just repair it. It left us so happy that he went of the house and beyond especially on a Friday at 5 p.m. and a holiday weekend at that.


Silverado 1500 Purchase

5
Jeffrey on 09/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience was great overall and Dan Wilbur did a fantastic job putting my deal together. I would recommend Voss to anyone.


Customer Service

4.7
Paul on 09/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Aaron Johnson (AJ) professionalism is a tribute to both himself and Voss Chevrolet. He was very responsive to my needs and knowledgeable about the products being sold.


Helpful,car there that I wanted to see.Found it on

5
Theresa on 09/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dan Williams ansered all my questions.Satified with a test drive over the week-end. I didn-t feel rushed.He gave me floor mats,also.


tire rotation

3.7
Laron on 09/10/2015

Customer Service: 3.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I used the dealership for a regularly scheduled maintenance for tire rotation. For economy purposes I was convinced to have an oil change. I the maintenance tool a little more than 90 minutes for their first appointment of the day, but I got the same service at jiffy lube in less then 45 minutes. Not a huge difference, but I valued my extra time out of the service waiting room.


Excellent Service!

5
Ronald on 09/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We received excellent service from our salesman, Darrell Southard, when buying our new Equinox recently. He was helpful in finding a vehicle that met our needs/desires as well as, finding price reductions that applied to us. We received very professional, friendly, and attentive service.


prompt service

4.7
Donald on 09/09/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Prompt service, having several maintenance things done. my only complaint was that the cashier wouldn't honor a coupon. I contacted the service manager who promised a refund - still waiting on a check


Great new car!

5
Barbara on 09/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience was excellent! My salesperson, Jeff Foland, was courteous, helpful, and dedicated to my cause of buying a wonderful car at a reasonable price. Another salesperson, Stuart, I believe, also was extremely helpful. I am still very happy with my new Sonic, and would recommend Voss Chevrolet and Jeff Foland very highly.


Garrett

5
Kenneth on 09/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As in the past the entire staff was very informative courteous and professional. The waiting room was great and everyone made you feel welcomed and comfortable. The work was done in a very professional in speedy manner.


Excellent Service Department

5
Gregory on 09/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

David and the service department does and outstanding job taking care of my families vehicles. As well as Greg Thomas is always a great person to deal with.


Great Customer Service

5
Jessica on 09/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I worked with Steve Scharrer on the purchase of my first camaro! He was a wonderful representation on the wonderful customer service Voss provides! This was the best car buying experience I've ever had!


Professional, knowledgeable customer service

5
Karl on 09/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Buying my new Silverado at Voss was an excellent experience. All the staff were professional, knowledgeable and friendly.the salesperson,Brian Roberts, was excellent at explaining every part from start to drive away. He has followed up and made sure I was happy with my purchase. Thank you to Brian and all the Voss team!


Very Happy Customer

5
Brian on 09/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very prompt, and polite. Did everything asked, could not be happier! Cashier was wonderful and explained the bill thoroughly. Thank you!


Great Service

5
Paul on 09/03/2015

Customer Service: 5.0 Overall Facilities: 5.0

Everyone was friendly and courteous, but they went an extra step. I have trouble walking, so they left my car for pickup only a few steps from checkout.


Nice dealership

5
Patricia on 09/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff at Voss is great! Special thanks to Mr. King our salesman who always finds a way to get me the car and deal I want. He knows his cars!


new car

5
Leah Martin on 09/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Walked into the dealer ship on my lunch break and Jonathan Rohrer helped me right away with my car buying needs. He made me feel comfortable and helped me buy my first car on my own, he was very nice. Very happy with my experience and my new car purchase.


Great experience! David was great!!

5
Kimberly on 09/02/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I will always ask for David! He is on top of things very knowledgeable . Keeps you informed . He is definitely an asset to your company !! Thank you , Kim Riley


Great Service from Voss Chevrolet

5
James on 09/02/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Problem identified, part ordered, part installed, problem solved. Tony was great to work with, and I would recommend him and the rest of the Voss team.


Service

4
Michael on 09/02/2015

Customer Service: 4.0 Quality Of Repair: 4.0

I'm happy with the service, but am aggravated that this field is required to comment. If I have something to say, I will. Forcing the issue is a bad practice.


Freindly and clean atmosphere

4.7
Karl on 09/02/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

We have never bought a car from a dealer prior to this purchase. Our experience so far has been great! Thanks!!


Great Service

5
Douglas on 09/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My new Chevy Cruze was having problems starting. I took the car to Voss Chevrolet. I didn't have an appointment and it was a Saturday which they were limited staff, but they still got my car done and back to me the same day. Excellent Service.


Great Customer Service and Communication

5
Christy on 09/01/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

While the wait was a lot longer than expected due to the need to locate a particular tire, the team member communicated with me regularly and handled all the warranty questions.


great salesman

5
scott on 08/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jon Rohrer is very pleasant and knowledgeable. Very professional. The dealer ship and Jon made our buying experience very easy. We will being doing business again.


Excellent Service

4.8
Amanda on 08/29/2015

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have taken my Chevy Cruze into 2 different Chevy dealers 3 times for the exact same problem. Voss Chevrolet has been the only dealership to locate the problem and fix it!!!!!! Thankyou!!!!!!!


New car purchase

5
Brad on 08/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We enjoyed working with Darrell Southard. He was very helpful, polite and informative. In a word - professional. We are repeat customers because of the great service and support we have received at Voss.


Great Experience

5
Wayne on 08/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Steve Scharrer was our sales consultant. We had not bought a new car in a number of years. He went out of his way to make buying our Malibu a pleasant experience.


Super Dealership!

5
Diana on 08/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had a great experience at Voss Chevrolet, just as we did when we previously purchased a vehicle from the dealership. Special thanks to our Salesman, Kevin Peavy and Dealer Representative, David Blumenstock, for their professional assistance throughout the process!


Great Salesman

5
Gail on 08/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our salesman, Donovan Campbell was awesome! He was knowledgeable and upfront with details. Very personable from the moment my husband and I met him to the day I picked up our new car! He has all his ducks in a row!


Great Customer Care

4
Thomas on 08/28/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Everyone seems to always be friendly and ready to help. I appreciate what VOSS and their customer service do to create a good experience for their customers.


Friendly, professional, knowledgeable.

5
John on 08/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The Sales man was great to work with. This was the first time that i have ever bought a new car/ truck and felt good about it.


Excellent Service Dept.

4.7
Carol on 08/27/2015

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I was pleased with my reception upon arrival. The work was done in a timely manner, and everything appears to be acceptable.


Great Experience at Voss

5
Linda on 08/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Derrick Davis was great! He was friendly and knowledgeable. He was able to provide answers to all of my questions. The entire staff at Voss was friendly and helpful.


Friendly and fast

5
David on 08/26/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very helpful, simple process and friendly people. I would definitely return in the future. We'll also likely purchase our third car from them in the near future.


Voss Service Center Review

5
Judith on 08/23/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

For Saturday Oil Changes-I would recommend posting your service center hours to 2pm or less because if you come after 2pm (ex: 2:10, 2:25) you are likely to be told they can accept no one else. I was turned away 2 times. Other than that, I would recommend the service center anytime They are all great, helpful and the wait area comfortable.


Great service and great people

5
Ronald on 08/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I couldn't ask for better service or treatment from Mr. John Bell. I have already referred my daughter to Voss and Dan Wilbur and she bought a car also.


Excellent facility and knowledgeable staff

5
Michael on 08/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My truck was treated excellent, technician Tyler and my advisor Dave Gooden treated me very professional and polite. I will definitely be back and recommend Voss to my friends and family. Thank you!


Voss Chevrolet Super Service

5
Harry on 08/19/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mr. Gooden was very efficient in writing the work order and keeping me informed of the status of the maintenance and repair done on my 2006 Uplander. The repairs were completed in a very timely manner at a very reasonable cost. I am completely satisfied with the service and consideration I receive from the Voss Chevrolet service people.


Courteous Service

5
Rebecca on 08/18/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was treated courteously. It took about the amount of time they had estimated and I was on my way.


Expected more than just an oil change

4
Eric on 08/18/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 3.0

Truthfully I kind of expected a vacuum of my vehicle at the very least, maybe even a wash...My husband gets that from the Honda dealership when he takes the van in to get the oil changed & the Saturn dealership did it also on my previous vehicle.


2015 Chevrolet Silverado 1500 4WDCrew CAB

5
Robert on 08/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had been talking to my sales man for a while Dan Wilbur he help so when I was ready to buy my truck!


Great service, good price.

5
Karen on 08/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in to get an oil change because I needed one very badly. However, I did not have an appointment. I did call Voss to see if they had any openings. She said no, but to take it in and see if they had any spare time today.I got there at the right moment and they took my car right in. Next time I won't wait so long and I will make an appointment.Thanks,Karen Brown


Good Experience, Great Salesman

4.3
Andrea on 08/13/2015

Customer Service: 5.0 Buying Process: 3.0 Overall Facilities: 5.0

I had a great experience at Voss Chevrolet. Zack Dyer was great! He assisted me in my vehicle purchase and even went the extra mile to come pick me up from my home about 30 minutes away from the dealership. I would recommend to a friend looking to purchase a vehicle.


Excellent Service

5
Michelle on 08/13/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Tony (Service Advisor) could not have made the process any smoother. From the time of pulling my veh. in the Garage, Paperwork, and getting my Loaner Veh~ Was nothing but Top-notch Professional Service!! Thank you Tony and Voss Chevrolet!!


Great Service!

5
Thomas on 08/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Steve Scharrer took wonderful care of me. He stayed late and went over and above to ensure my very first new car experience was smooth and comfortable.


Vehicle Routine Maintenance Maintenance

5
Caprice on 08/12/2015

Customer Service: 5.0 Overall Facilities: 5.0

Everyone is always so courteous and efficient when I visit Voss. They are always on time and have your vehicle back to you when promised. I've never had a long wait or any difficulty showing up and getting taking care of right away.


Excellent service.

5
Judy on 08/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

AJ Johnson was awesome. He was so patient and helpful. He was very knowledgeable. He helped us buy a car in our price range. Would definitely recommend him and Voss to everyone.


Great Service

5
Dionne on 08/12/2015

Customer Service: 5.0 Overall Facilities: 5.0

I didn't have any problems and I never do. Voss has been great to work with since I purchased my car in 2014.


Pleased customer

5
David on 08/11/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone pleasant and helpful and when I had a problem they worked to make everything right. They were very professional.Kelly Mc Cain went out of her way to make sure everything was right,same for Mike in the shop.


Great service

5
John on 08/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am a regular customer. I have always received good service at Voss Chevrolet. I purchased my 2013 Sonic here, and will most likely make future car purchases here. I only use Voss for service on my Sonic as well. Very good value.


Excellent salesmam

5
Louis on 08/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Aaron Johnson is the best car salesman I have ever dealt with Inmy 55years of buying cars.He is knowledge about the product, helpful before and after th sale, and a pleasure to do business with. My dealings with your finance manager were pleasant and straight forward .


Great service as always

5
George on 08/05/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They were quick to find the problem but had to order the part. Luckily, the part came in the next day. They are always friendly and knowledgeable. Never a bad experience!


Honest, easy to follow explanation

5
Shane on 08/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jeff was really pleasant to work with and appreciated him willing to stay late to get the deal done. Numbers were very straight forward with non of the manipulation I have seen from other dealers.


Great Repair Experience

5
Kathleen on 08/05/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly, called with the status of my car, took me to work and picked me up from work. All around great staff!!!


2500 Chevy truck

4
David on 08/01/2015

Quality Of Repair: 3.0 Overall Facilities: 5.0

Very professional! Dave treated me like he known me for years and had me a truck ready so I could continue on with my lawn business! Very pleased thank you


Driving happy!

5
Gary on 07/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had wonderful friendly service. Our dealer has been great about follow up inquiry....this makes our second deal with Voss and with Dan...we will be back for oil changes and New deals in the future.


Great Facility, Dealership

5
Aaron on 07/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Kevin Peavy, Sales Consultant, was easy to deal with and very professional. It was a pleasure to buy from a dealership that was clean, well presented, and equipped with cool technology.


Hood Wrap Replacement

5
Craig on 07/30/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mike Moor went above and beyond to get the hood wrap replaced on my 2013 1LE Camaro. He got it done without any charge to me and covered it under warranty. The job that was done putting the new one on is beautiful. THANKS! so much


Satisfied service cusomer

5
Gene on 07/30/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fine job, shop was very customer oriented. Found areas of concern with my vehicle other shops would not find. No problem using coupons. Left pleased. Also hand washed my suv.


Great Experience

5
David on 07/29/2015

Customer Service: 5.0 Buying Process: 5.0

Although a long process with many forms to sign, my goal was to purchase a new vehicle and I accomplish that . Everyone that helped me was great.


Great Service

5
Melanie on 07/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Donovan was very honest and helpful when helping me choose my car. I couldn't be happier with my purchase and I credit him for helping me make the right choice.


Great service car was finished ahead of schedule

5
Timothy on 07/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I got the 45 thousand miles check up and they said they would wash the outside of the car but they did not wash the car.


Service is great

5
Troy on 07/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife and I have been a Voss customer since 1990. We've bought several vehicles from Voss for ourselves and our daughters. It's been a great experience for us over the years. The best part of the experience has been the service department.


Best dealership I've ever visited

5
Ronald on 07/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was the best experience overall experience I've ever had in getting a new car. Everyone I interacted with was top notch.


Camaro Purchase

5
Steven on 07/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We weren't necessarily a hard-sell, but we did have our quirks in that we had a trade-in with some issues and my husband works a 3rd-shift job so planning the delivery of the vehicle was different than most. Donovan and Dale handled everything very well given our time constraints and my husband is very happy in his new Camaro and loves driving it. Thanks so much for your efforts in providing a fair value for our trade-in and for doing such great prep work and for your accommodations to our schedule.


WAY TOO LONG!!

5
Amy on 07/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have a lways had great service there - BUT - I made an appointment for an oil change for 8:30 on Saturday July 18. I was checked in by 8:35, and my car was not returned to me until 9:50!!! I was not pleased to waste 1-1/2 hours on a Saturday morning for an oil change with an APPOINTMENT!!!


Great Service

5
Jason on 07/21/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Matt Jones is always a pleasure to work with. He is very knowledgeable and courteous. Could not imagine going to another dealership to get service done.


Voss Chevrolet

5
Donald on 07/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly and inviting showroom. Personnel were friendly, knowledgeable and courteous. Vehicle was delivered in pristine condition. Salesperson was truthful, efficient and patient.


Service

4.7
Sue on 07/20/2015

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Technician, Matt, recommended some fluids that needed changing so I had that done. Also, used the shuttle service since I had to leave the car longer that for just an oil change. Shuttle service is a great feature.


easy-quick-and very friendly,.... I like that

5
James on 07/19/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

easy-quick-and very friendly,.... I like that. The facilities are excellent as well and is conveniently located right off of interstate highway


Great Service,,,,hand washed my dirty C6 ////

5
Joel on 07/19/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was greeted by young Matt......I had just driven my recently detailed Corvette through a construction site on the way to Voss Chevrolet..(ugh!),,,Matt said" I can hand wash that for you"....service went well..Matt stayed in touch all during the event,,,car was completely serviced,clean upon return and a recall was performed as needed...I asked Matt if he could service my 2010 Enclave and 2009 GMC Sierra....he said absolutely!.....you have my business for the future.... courtesy of helpful Matt............ sincerely, joel e janousek,MD


Great Customer Service

5
Robert on 07/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We were very pleased with the customer service we received at Voss. Martin Shaver made our vehicle purchase very easy and enjoyable.


Customer service at it's best!

5
Janiece on 07/18/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jack Leet and his team are exemplary! This is the second time I have needed their services and they exceeded my expectations.


Great service!

5
Michael on 07/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Not sure if this survey is about the new truck I bought or the service I received on my S-10. Regardless Jeff Foland did a great job with the sale and your service department was exceptional two weeks ago.


Outstanding dealership

5
Eric on 07/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jeff was outstanding to work with. He went above and beyond and never pressured us at all. He is very knowledgeable and is an asset to your team and GM's. We will be back and will recommend Voss solely because of Jeff. Thanks,Eric


Great Service!

5
Jennifer on 07/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our salesman was very knowledgeable and friendly without being pushy. Jeff Foland was a pleasure to work with. He took the extra time to make sure I got the car that was right for me.


Good experience

5
Desmond on 07/14/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Overall it was a good experience. My only issues was there was tape left on the exterior of my car and the inside seats were left dusty.


They listen

5
Nevin on 07/13/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Extremely Professional, person that did the alignment took the time to listen. Not too many places would. Alignment on the avalanche was top notch.


buying an auto at an ohioian Voss chevy dealership

5
Loretta on 07/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

All the staff was friendly and answered all my Questions. The showroom was clean and just a nice pleasant experience.


great service, clean location

5
Victor on 07/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I am a repeat customer, and the main reason is my salesman Dan Williams. He did an excellent job, and i will recommend him to all my friends and family.


great service and excellent salesman

5
Donald on 07/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

very good , I have been doing care deals with Jim Mills since 1979 excellent salesman and a good person.


Job Done Right

5
Mike on 07/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a very good experience in dealing with Ken Stapleton. He is professional and always makes sure that I walk away satisfied and happy that the problem I was having is solved and completed. Thanks for a job done right everytime!Kathy Gallagherc


clean and neat building friendly employes

5
John on 07/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

it is a great place to bring your Chevy car or truck to have it worked on the service people were very friendly courtisous and veryfast with their service thanks so much for doing a great job


Great experience from start to finish

5
Kelly on 07/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We looked at a few cars our salesman helped use compare the cars and the deals (loved that he let us look no high pressure). We got our car the next day every thing was pretty fast and smooth.


great job! thanks.

4.8
Mike on 07/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

we made the appointment for Wednesday. I took the truck in on Tuesday mid afternoon for the next day work. I was pleasantly surprised when they called later in the day on Tuesday and told me it was done! Wow. Thank you!


Pleasant Purchasing Experience

5
Robert on 07/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My salesman, Brian Roberts, was very friendly and helpful without pressuring me at all. When I was ready to make my purchase of my 2015 Colorado, he made sure that he had included all of the options that I had asked for and did not try to pressure me into pueprchasing other options that I did not ask for. He followed up with me after my purchase to make sure that I was happy and answered any questions that I had. He was a pleasure to work with.


Excellent service!

5
Mark on 07/04/2015

Customer Service: 5.0 Overall Facilities: 5.0

The technician was very efficient and did a great job of servicing my vehicle. I was in and out quickly and could not have asked for more. Thank you!


Miss Tammy Lee Stookey

5
Tammy on 07/03/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Well you made my Mother and I feel Welcomed, and it was a VERY GOOD EXPERIENCE for both of us, and it was enjoyable, and we came on the 1 Year Anniversary of when I bought my Car which was EXCITING FOR ME!!


Great service by all

5
Douglas on 07/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

great job done by all. David my service advisor was great. He did an awesome job He got me in and out with no problems.


service

2.8
Thomas on 07/03/2015

Customer Service: 3.0 Buying Process: 3.0 Quality Of Repair: 3.0 Overall Facilities: 2.0

My first experience with your service department was nothing short of a disaster and a complete failure to deliver on Voss's part. This time was much better. Your competitors wash and vacuum every car after any service. this would be a welcome additoion to any service experience


Great service and beautiful environment.

5
Sandi on 07/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our salesman Martin Shaver made us feel like family. We've purchased 5 vehicles from Voss over the years and would definitely recommend Voss to our friends.


Good service, prompt

5
Donna on 07/01/2015

Customer Service: 5.0 Overall Facilities: 5.0

The only thing was my mat, didn't look like they used a paper mat while getting an oil change as there was oil smudgeson carpet.


2014 chevy sonic service

5
John on 06/28/2015

Customer Service: 5.0 Overall Facilities: 5.0

Although the problem was not able to be resolved, I was given advice on what to do if the problem came back again.


Friendly, great service, very clean.

5
Heidi on 06/28/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly. Told me everything they were doing to my car. Came and told me close to when it would be done. Explained the bill.


Greatest Experience

5
Ralph on 06/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Could not imagine a better dealership or salesman, Darrel Southard, who always exceeds my already high expectations. I am so satisfied with my new car that my son who lives in Chicago will drive down to work with Darrel and Voss when he buys a new car later this year. Thanks so much.


Service couldn't be better. We're happy campers.

5
Robert on 06/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Tony McPherson took good care of me, as usual. He's my go to guy. I'm a GM/Voss guy for life.


Excellent Service

5
Catherine on 06/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am always treated with respect and friendliness at this dealership. It is a great feeling to know that I will be treated this way when I walk in.


$31,998

Mileage: 9346

Color: Other

Transmission: 6-speed Automatic Overdrive

Body Style: SUV

City: Centerville, OH

Engine Type: 175 hp 1.5L I4

$20,498

Mileage: 10711

Color: Other

Transmission: 1-speed Automatic

Body Style: Hatchback

City: Centerville, OH

Contact seller for Engine Type

$32,498

Mileage: 15947

Color: Other

Transmission: 8-speed Automatic

Body Style: Pickup

City: Centerville, OH

Engine Type: 308 hp 3.6L V6

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