Check dealer reviews of Volvo of Midlothian, Richmond, VA

Volvo of Midlothian

3.9

Overall Rating

Customer Service: 3.7 Buying Process: 4.2 Quality Of Repair: 4.2 Overall Facilities: 4.5

Love this dealership

Anita Price on 07/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The best, from sales to service and financing, you get the best. LaVar, the general manager is so skilled and helpful. Mike Davis has a wealth of tools finance tools and guidance, and the service crew are great, see Mark or Mike.

Good Experience

4.3

Santa Claus on 11/30/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 4.0

Great place to do business. We came to an agreement on a used car. Sales people were very helpful and willing to work on selling me their car. Jacob, my salesman bent over backwards to ensure I was happy with the car and the deal.

Not customer service oriented.

Lauren D on 07/06/2013

Customer Service: 2.0

The first time we went here we were ignored. The second time a woman came out, she told us the price on a car we were looking at and went back inside. Did not offer us a test drive or a talk of anything. Ultimately we purchased the same vehicle elsewhere. I would not recommend this dealer based on that behavior.

midlothian service

chris on 06/27/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i've been having my volvos serviced there since 1996 and have no complaints. excellent mechanics. very friendly and courteous staff. i've had gm, ford products, but service at mooer's beats them all.

Mooers Volvo

4.3

volvo man on 02/27/2012

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 5.0

The overall experience was very good. Being an out of state buyer, we did experience a problem with title paper work,but it was rectified very quickley.

Honda Odyssey

Momof3 on 11/22/2011

Customer Service: 1.0 Buying Process: 2.0 Quality Of Repair: 2.0 Overall Facilities: 3.0

Bought used Odyssey from this Volvo dealer. Got a good price. On the drive home it was struggling to get in to higher gears. Called the next day and was told by a dismissive sales woman that it was because it was a large van.. I brought it back to the dealer. It needed a new transmission. It took 3 weeks to get the car back! They gave us a nice loaner but did not offer a longer warranty or free oil changes, etc. for the trouble or the sales woman's dismissive behavior.