Volvo Cars Fredericksburg

Tried to charge me a $1500 dealer fee on top of sticker pric

Tried to charge me a $1500 dealer fee on top of sticker price for a new XC90. Found out they only charge $699 to all other customers and when I asked them why I was told that they charge a premium on this model and said thanks and goodbye. Also waisted 4 days of my time. If they only knew what real selling was about their customer service would much better than what it is.

Best Dealership Experience Rosner

The vibe/energy of the sales advisor and the finance director was amazing. Great dealership and staff, will definitely come back and recommend folks there.

Sebastian Faulk/ caution

i thought the deal was going well until after the purchase and money handed to them only to find just one key(FOB) for the car. They admitted they knew there was only one FOB but conveniently did not share that info with me until after the sale. In fact the response was that is why it is priced as it is. Now I need to go purchase a second FOB at a cost of $300. I don't appreciate underhanded tactics like this whether intentional or not. I won't be going back and I could not consider endorsing this facility to others

Great experience

Sebastian followed up on my internet inquiry. I found him to be straight forward. He figured out that I had done my research, had already test driven some S60's and was serious about this one particular used car with the interior/exterior color combo and option packages I was looking for.Because the dealership was over an hour away, I talked pricing first with him and later with Lonnie.They didn't move much, but enough for me to visit the dealership. I'm glad I did. The in person buying experience was great, and Sebastian and Lonnie made you feel good that you were buying your car from this dealership. I knocked the pricing to 4 stars because the dealer fee and add ons are on the high end.

How to win a customer?

I did not go to this dealership to buy a Volvo. I was about to turn around and leave when Sebastian, my salesman, showed patience and manners. He showed me a car he thought I might like, and the rest is history. Sebastian was soft spoken, professional, and very knowledgeable about Volvos. I left the dealership with my Volvo S60 feeling pleased, informed, and glad that I did not leave.

Sha'ahn Williams was professional and low pressure. ...

Sha'ahn Williams was professional and low pressure. In comparison to many other dealerships, the overall process was relaxed. We appreciated the manner in which all aspects of our transaction were handled.

We visited this dealership after seeing a few cars on...

We visited this dealership after seeing a few cars on their internet site that looked like something we would be interested in and the prices were good. We were not swarmed when we wandered the lot for a few moments, which I appreciate. We walked inside the building and were greeted by Tyler Clark. He is an outstanding sales representative and I really enjoyed our experience. I did not feel any pressure and I appreciated his attentiveness to our questions and concerns. Overall, our entire experience was wonderful and we will be back the next time we need a car!

I enjoy shopping for new cars and do a lot of online...

I enjoy shopping for new cars and do a lot of online research along with visiting dealerships in person. Shopping all of the Volvo dealerships in N. VA and Fredericksburg, I was very pleased with my experience at Rosner. The entire dealership is run very professionally and my salesperson, Lonnie Stoltzfus, was extremely knowledgeable and businesslike. I highly recommend this dealership and Lonnie particularly to anyone looking for an excellent car buying experience, great price, excellent sales experience and far superior to that found around N.VA. Definitely worth the drive!

We have purchased many cars in the past, however, I can...

We have purchased many cars in the past, however, I can honestly say this was by far the best car buying experience we have had. Lonnie was very professional, never pushed us, and the entire transaction never seemed as if we were wheeling and dealing. He was extremely knowledgeable about the car and was able to answer all of our questions. We were impressed with the actual dealership, as well as the overall buying experience. We are that family that dreads having to purchase a new vehicle simply because we do not like going back and forth negotiating a price, and walking away as if we didn't get the best deal. We felt the complete opposite while dealing with Lonnie. We negotiated the price we were comfortable paying, without feeling pressured to make the purchase. We would highly recommend this dealership to friends and family! We are extremely happy with the car, and glad we purchased at this dealership!

Lonnie is an excellent salesman. He's very...

Lonnie is an excellent salesman. He's very responsive, knowledgeable, and not afraid to go find out if he doesn't know the answer to something. Lonnie made the whole car buying experience appear seamless even though my difficult credit union made me jump through hoops before I could get the financing I want. I would definitely recomment Lonnie and Volvo of Fredericksburg to anyone in the market for a new or used car.

We purchased a new XC60 this past weekend from Volvo of...

We purchased a new XC60 this past weekend from Volvo of Fredericksburg. Our Client Advisor, Lonnie Stoltzfus, was absolutely spot on with meeting our needs and desires for a new SUV. His professional courtesy, friendliness and attention to answering our questions and providing information helped us decide on the perfect vehicle. Lonnie and sales manager Calvin Moh make the new car buying experience a pleasure. The normally somewhat painful paperwork process was transformed into a very good experience by the professional, personable, friendly and efficient job that David Bowers does for the company. The people of Volvo of Fredericksburg add the smiles to the mile that should accompany every automobile purchase.

I just purchased a 2012 Infiniti G37 from Volvo of...

I just purchased a 2012 Infiniti G37 from Volvo of Fredericksburg and I am very pleased with the vehicle and the employee assistance. Mr. Stoltzfus went above and beyond to assist in the vehicle purchase and made the transaction as easy as possible. I highly recommend this dealership!!

Ms Dallas had cars of the type which I had told her over...

Ms Dallas had cars of the type which I had told her over the phone interested me ready when I arrived. She presented relevant background information on the the vehicles and suggested an excellent test drive course for the vehicle type. Both she and the sales manager explained additional options to me but were cordial and low key when I declined. Despite a longish delay in finalizing the paperwork, this was the most enjoyable car buying experience I've had. Excellent facility and classy people, I'll come back here first the next time I need a car.

Lonnie found us the car we wanted and made the new...

Lonnie found us the car we wanted and made the new purchase process enjoyable. He is professional, friendly, and most of all he earned our trust. We will purchase our next new vehicle from Lonnie and the great people at Volvo of Fredericksburg. Dave made the "paperwork" process perfectly painless. He is engaging, friendly, professional and knows what he is doing. I have purchased several new cars over the years and the biggest dread was always the trip to the business office. Not here! It is a pleasure to be the customer at Volvo of Fredericksburg..