First time buyer
Bought my first car here from Jesus Avila in sales and Luis Perez in finance. Not pushy or obnotious just right. .Jesus answerd my phone call and when I arrived at the dealership he was already waiting for me with a vehicle option of what I was looking for . he gave me my space to choose between two journeys. It was a learning process for me particularly in the finance . but Luis was very patient with me and helped me lower my payment after some ajustments. I'll come back I. The future for a truck
Excellent experience!
Just wanted to thank Joseph Ortega for giving us a great experience, he is a great guy and knows what he is doing . Totally recommend you to visit him if you're looking for a New Car.
Viva dodge
Went into look for my first new/used vehicle walked in and was greeted right away by Joseph Ortega. He made my first buying experience very easy. Answered all my questions and got me into my first vehicle. Great experience!
Joe is fantastic
Bought my third car from Joseph, couldn't be happier, always great service with this salesman.
Awesome car shopping experience.
Great place to buy a car from. They make you feel like family. Salesman was courteous, respectful and very knowledgeable about the new vehicles and their functions. I will definitely continue to do business with them.
Shopping review
The dealer's name is jorge dominguez he is very friendly and helpful
Great service
Great service I would definitely recommend this car dealer to my friends
New Truck
Ready to help at every turn. No stupid sales tricks, just straight up great job.
Business administrator
My car has a problem with the battery, the charge was down, its had to be changed, and I got an Excelent Service.
Great customer service
The guys that did the service did a great job, left it very clean. David Flores has also treated us very nice, good job David.
Service
Would b better if faster service like lube and go too much planing needed since ur carless they were kind enough to give me a discount which helped
pt cruiser turbo 2005 convertible
i wanna know if i can leave my car for a down payment for a car
Great buying experience
My family has previously purchased 4 vehicles from this dealership but, with that being said, I always go for the best deal. This time around, I first visited this dealership, then their other "group" of dealerships and competitors.After visiting 4 other dealerships, I returned to Viva Dodge and searched out Luis. I looked for Luis not just because he was our initial contact but more because I felt comfortable with him. I felt he truly wanted to make sure I "drove" away happy. I did.I feel Luis, the sales and finance managers did all they could to sell me my vehicle and I wasn't mentally drained after the process. I'd definitely recommend this dealership.
Great service
Mark assisted my bf and I. Made the car buying experience real easy and was very helpful!
Mr. Lorenzo Bernal
Found truck I wanted. Pre-approved for set amount and was not offered any extended warranty. would have bought a warranty had it been discussed.
Great customer service.
Great customer service. Dropped my vehicle off and the technicians found problem/repaired in timely manor.
Mr. 1500
Great experience while at dealership. just as advertised and true.
Dodge Ram
Excellent customer service, the salesperson gave us the best deals!!!! and work around us. Very happy buying experience!!!
don't know what you want here!!!!
The recall on my 2015 Jeep Cherokee was handled in a timely manner and the purchase of the new 2015 Dodge Challenger was a good experience.
viva frendly
just went in to browse around not planning on buying a new car but Mr.A Flores came out very friendly and courteous started looking at cars and he was explaining to us each one that we were looking at we test drove one nice Jeep compas by the time we knew it were already inside singing papers & walked out with a new car over all from start to finish was a great experience friendly staff
Great people great service
They are really friendly, they have great customer service and they are very helpful. We left the dealership more than satisfied.
Poor and confusing sales techniques.
After searching on line Viva Jeep had the SUV we wanted to drive. When we arrived I went to the managers desk and asked to drive the vehicle. Also told the manager we wanted to lease. Manager said we don't lease vehicles. Ok so we ask to drive it anyway which he agrees and gives us Ricardo our salesman. The good about Ricardo first. He definetly knew the product. Now the bad. Ricardo says don't listen to what the manager says he knows the General Manager and can get us a lease. After over an hour of back and forth with Ricardo begging to know what we wanted our payments to be we finally walked out. At that time Ricardo was also trying to do a deal with another customer so we told the same manager we were leaving who again told us they don't lease. What a waste of time we never got a price. After we left Ricardo calls and is upset we left and says we have to come back to get a price. Long story short we went to another dealership and settled on a price in 15 minutes and leased a car. Afer leaving a review of Viva Jeep on Google I then get a text from Ricardo complaining. Amazing.
Great service
My name is Brenda Gonzalez just to let people know that the sevice dept at viva dodge took care of all of my concerns on my 2013 Dodge Journey Armando Lechuga my advisor was very professional and the service manager Mr Ramirez helped with some warranty issues he has courteous and eased my concerns I recommend service department for any dodge owner thank you to the staff at viva dodge.
Sales Experience.
I bought a 2002 Firebird back in the Late Fall/Early Winter of 2007. The buying process was very pleasant. However, the service department could have been better. On buying a car, I do recommend the Viva Auto Group, but on repairs, there are alternatives.
Mileage: 5830
Color: Other
Transmission: Automatic
Body Style: Pickup
City: El Paso, TX
Engine Type: 325 hp 2.7L V6
Mileage: 21789
Color: Other
Transmission: Automatic
Body Style: Hatchback
City: El Paso, TX
Engine Type: 1.4L gas
Mileage: 33671
Color: Other
Transmission: 6-speed Automatic
Body Style: SUV
City: El Paso, TX
Engine Type: 180 hp 2.4L I4