Village Car Store

4.2
Overall Rating

Customer Service: 4.5 Buying Process: 4.4 Quality Of Repair: 3.7 Overall Facilities: 3.9


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Very nice and helpful

4.5
Bucke on 10/30/2016

Customer Service: 5.0 Overall Facilities: 4.0

Stopped in to check out a 2009 Lexus RX 350. Interacted with both Jeff and Eric (the owner). Both were very helpful and friendly. Ultimately found vehicle more to our requirements at another dealer; however, wanted to write a note about Village because my experience with them was so pleasant. Definitely recommend a visit if you find a vehicle meeting your search criteria at Village.


MR tle742

1
tle742 on 10/04/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

enjoy the site ,,very informative just not made up my mind


Just Bought a car from them last week

4.5
Tim on 09/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I was in a car accident and my car was totaled , after not having a car note for a long time i really didnt want to spend over a certain amount but also wanted a car that was clean, reliable , with a celan carfax. Upon my search i found The dealership and there she was my 2011 Mercury Milan , one owner , excellent car fax . I stopped in at the delership and worked with Zach who was very helpful and allowed me to check out the vehicle , I did the credit app told them wht i wanted to put down and left. They called back larter stating that i was approved but need more on the down payment. I spoke with the finance company and they were really nice in trying to work something out but it was still more than what i wanted to put down. I talked with Zach he lowered the down payment and said i could pick up the car today! I walked away with a great car , for the right price and I would reccommend anyone to purchase a car from them !! They are HONEST , FAIR , and willing to work with you to get you into the vehicle .


Great experience dealing with this dealership!

3.7
T4R_Larry on 07/03/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 3.0

Got my Toyota 4runner at this dealership, overall is very good experience. A small place has quality used selection and competitive pricing, I heard that they are family owned and has been in the business for long time, a little surprised that they are not growing like other family dealership..they even have an in-house shop to inpect vehicle! Anyway, will definitely recommend this place to anyone shopping for a used car, store manager Eric is the guy you want to work with, friendly and very professional.


great people to buy from!!!!!!!!!!!!!

0
keith burkes on 05/06/2015

having sold cars for many year i can appreciate the service i got! i purchase an 2000 jaguar w type (years ago) and the gear shifter had a defect in it from the factory. had to have the car towed to be repaired john (owner) paid for everything the total if i remember correctly was $1200.00 from Jaguar. i really appreciated that and for that reason i will be buying my bmw from them!!!!!!!!!!!!!!!!!


Just the thing.

4
New to Ohio on 04/09/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Having just moved here to Columbus and I needed a car, Village had the car I wanted and for a very reasonable price I believe. Been driving it since without a problem, the Forrester was clean, a little battered and scuffed but mechanically sound. It was just what I needed. Thank you Village Car Store.


Nice attitude fair pirce

4.5
Qiuchen Zhang on 02/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I had a good experience buying used car from this dealer. The cars conditions are very good in this store, and the dealer has a very nice attitude. The car's price is also fair. So, If you are finding a car, why not go there to have a look?


An honest shop

4.7
Mark S. on 07/16/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0

I not only bought an older used car sight unseen from this dealership in Ohio but also had it given the once over by a mechanic the dealership itself recommended-even after being told that the mechanic did a lot of work for the dealership. After the dealership performed a brake job that the mechanic recommended--no charge to me--I had the vehicle shipped to where I live. I have had no prior dealings with this dealership, so there is no reason for them to be treating me special in that regard. I am very satisfied with the car and am impressed with the service and honesty of the employees working there. Happy to have encountered a used car dealership with integrity.


Most cars in mechanical disrepair.

2.7
Carbuyer on 04/19/2014

Customer Service: 4.0 Quality Of Repair: 1.0 Overall Facilities: 3.0

After reading positive reviews I decided to check out this dealership. The a4 I was interested in had a tick in the head (They said they were addressing it). I took a forester for a test drive and as I pulled in to my mechanic's shop I decided not to waste the money on an inspection since there was an obvious smell of burning transmission fluid.... Stuff happens, and I wanted to trust the dealership so I asked to take a jeep out for a ride. A quick check of the oil revealed an obvious failed head gasket. It seems this dealership specializes in cars that look really good, but have mechanical problems.


They responded

5
bcr on 04/10/2014

Customer Service: 5.0

It's that simple. I sent an email about a car. It had been sold, but they responded very quickly. If you've been car shopping, you probably already know how rare that is. I will watch their site for future cars just based on knowing they respond!


BEST PLACE TO BUY A CAR!

5
Jennifer on 03/06/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I wont go anywhere else.... These are gentlemen here. Unlike any other dealership. High quality,great values and affordable payments. This is a family owned business, and they work hard to build such a great reputation. Other car dealers should take a lesson from the village car store on how to run a honorable establishment. Thank you .


The only car lot in Columbus I recommend

5
Ashton Lanai on 08/04/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The salesmen were very knowledgeable & helpful, not pushy at all. All their cars are both beautiful & affordable. Very flexible.


Like buying from family

5
BigLug on 07/21/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a Hyundai Accent from Ron. He was straight-forward about the dealership and his experience in the industry. There was a small issue with the tailgate and the mechanic stopped what he was doing and took care of it on the spot. They had a couple of cars I really liked, but Ron listened to my needs and recommended the right vehicle for me. I appreciate that they include the CarFax on all of their vehicles. No pressure at all! I felt like I was buying from my brother. It was a real pleasure doing business with Village Car Store and I expect I'll be back! I will also recommend to anyone looking for a pre-owned car at a great price!


A great experience.

5
Valerie on 07/20/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased my 2008 Honda pilot here and the entire process was smooth and easy. My salesman, Eric was very helpful and not pushy at all. My mechanic checked out the car and said it would need brakes within the year, and to my surprise they agreed to replace the brakes for me at no extra charge. It really felt like buying from a friend rather than a dealer. Thanks guys! I'll refer all my friends.


Pastorofchurch

0
Eddie on 05/23/2013

Saw this advertisement concerning inquiring about financing, whether my credit score was high enough to get alternative financing, never heard a word... I was just inquiring to find out if I was eligible, like I said, no response from this dealer concerning the car...


$13,970

Mileage: 104088

Color: Other

Transmission: Continuously Variable Transmission

Body Style: Sedan

City: Columbus, OH

Engine Type: 189 hp 2.4L I4

$5,770

Mileage: 163871

Color: Other

Transmission: 4-speed Automatic

Body Style: SUV

City: Columbus, OH

Engine Type: 170 hp 2.5L H4

$18,770

Mileage: 109210

Color: Other

Transmission: Automatic

Body Style: SUV

City: Columbus, OH

Engine Type: 3L gas

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