Vicksburg Chrysler Dodge Jeep Ram

4.5
Overall Rating

Customer Service: 4.6 Buying Process: 4.8 Quality Of Repair: 4.8 Overall Facilities: 4.8


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2011 Toyota Camry

5
Doug Teugh on 10/26/2015

Customer Service: 5.0 Buying Process: 5.0

Josh was pleasant to work with and personable. Answered questions promptly and was helpful when needed.


charger

5
steven curtis on 09/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

josh was very knowledgeable and professional easy to del with. overall a great buying experience.


Journey

5
brad Wilcox on 09/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My sales man josh was very helpful. He pointed me in the right direction and found me a vehicle that suited me perfectly. Was very simple processs and polite. Would reccomed to anyone.


Good priced

5
jon on 09/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Had Josh Randal there help me out in buying a ram 1500. Very helpful and can got me what I wanted. I would suggest them to anyone


Great sales experience

5
Packer fan 1 on 09/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Drove from Ann Arbor for a used car, Dan Carrington was my salesman, he had everything set up and ready to go, I was back home at a reasonable time, the used car manager was awesome also, I wish the dealers in Ypsilanti did business's like these guys, if they ever pick up the honda line, they got a customer for life!!


Hassle Free Service

5
Happy Customers on 08/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After feeling like we were getting the run around at another dealer we decided to go back to Vicksburg to look for a new Dodge Ram 1500. We were greeted by Josh and Lee, who we found to be very helpful and knowledgeable. We test drove the vehicle, got a good deal on our trade and drove away in our new vehicle 3 hours later. The transaction couldn't have been easier and the truck is awesome!


Very Professional Fast and No Hassle

4.7
Eddie J 88 on 08/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I was pleased with the whole sales process. Dan Carrington was very proessional and explained everything in great detail. He went the extra mile and was quick. The whole staff was very caring and professional. They really care about the customer and their reputation. I would recommend to all looking to buy a vehicle. I am very pleased with the new 2015 Chrysler 200 S we took delivery on. Thanks to you all!


1st car buying experience

4.5
Blackhawkz on 06/30/2015

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I am a 22 year old, and I recently purchased a vehicle through VCDJR. This is my FIRST time purchasing a vehicle, like most people I was very nervous about it. But My salesman, Lee, did an outstanding job by being straight forward and making sure every option was exhausted until we found something that not only fit my car preference but also my financial range. He is a wonderful salesman, and I will certainly be doing business with them again.


New Dodge Ram

5
Kevin Ploski on 04/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Adam my salesman was outstanding for my experience. He did a great job making mew comfortable and working with me throughout the process of purchasing my vehicle. Asset to the company.


Chevy Impala

4.7
kamesha mills on 04/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

workig with adam bylis very professional and was pleased with his asistantace.


Red Charger

5
Jeremy Germain on 04/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Working with Adam, as a sales man. Everything went well and he was polite.


Dodge Charger

5
michael robinson jr on 04/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

adam as my sales man . good guy very helpful . was a all around good experiance.


Satisfied Customer

4.7
Dave G. on 04/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I have been looking for the right car, with the right options, for the right price for 2 months. The first time I visited the dealership was on a cold, blowing, sleeting/snowing evening close to closing time. Dan C. came right out, and neither the weather, nor the time seemed to bother him. He actually helped me test drive 2 vehicles that night. I just went back and test drove a Jeep Cherokee for the 2nd time. Dan C. was again very helpful, and really worked hard at helping me to get the right vehicle, with the right options, for the right price. He was very honest, and played everything straight forward, which I greatly appreciated. Dan C. is very passionate about his profession, and I would recommend him to anyone as a salesman! Dave G.


New Jeep

5
Greg Whiteaker on 04/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service from Adam Baylis I'll be back for my wifes car soon. Thanks For the service and help.


Ram 1500

5
Ron Weinberg on 04/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Adam Baylis is a super salesman he helped me very well and explained all the details and features of my new ram 1500 truck.


Adam Baylis

5
Autumn I Wilson on 04/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Adam was exceptional to work with. He helped me to pick out a vehicle that suited my needs and explained the features of both the vehicle and my loan and payments. I could not have asked for a better buying experience. He was informative, kind and very knowledgeable of the vehicles on the lot. He found me a better car than I was expecting to get which is a true bonus. I WILL be and already have spread the word about Adam as well as the dealership! Thank you...I was Autumnaticly satisfied!!


dan was a wonderul salesman

5
kim and kathy eichler on 03/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

dan is awesome he did a great job explaining everything to us


Great Customer Service, Quick to Answer Questions

4
Schoolcraft area resident on 08/14/2014

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Woman to woman, Nicole was knowledgeable about the dealership product line. She provided great customer service, was quick to answer questions & follow-up for the nitty gritty of buying/trading a vehicle. We've bought 3 vehicles & 1 lease from this dealership. All maintenance has been done at this location, which has been convenient. We've been very satisfied, & highly recommend. This is inspite of a brother who has been in car sales for 40 years in Grand Rapids. We have had 13 Chrysler products since 1977 & have found that the warranty, service, pricing, etc. has been tough to beat, so that's what earned our loyalty.


New car purchase

4.7
Tmso1963 on 07/29/2014

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

Had a hassle free experience with none of the sales pitch. I would recommend anyone looking for a Jeep to go there and see a salesman named Matt.


Great service when finding a new vehicle.

5
LindaPT on 06/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We originally stopped into take a peak at a 2002 PT Cruiser. Right away we were welcomed with a friendly and inviting greeting. We had originally saw an internet price but when we got to the dealership the Gary Steinke was informing us that without a down payment the vehicle was going to be higher then we had anticipated. After some discussion we had let Gary know we could only afford so much. hey then went and talk to a manager and was actually able to lower the price and help us. We were able to be financed without a down payment to pay on it in installments every month. I highly recommend coming to Gary if you are looking for a new vehicle he was honest, willing to help make our experience the best it possibly could be. Overall it was a great experience when buying a new vehicle.


Consumer Care

5
Mary12S on 06/02/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience was great from the first phone call to delivery of my vehicle.


Great buying experience

5
Bob S. on 05/31/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had difficulty locating a vehicle close to home that I was interested in buying. I called my salesman Matt and gave him an idea of the vehicle and options I was looking for. The next day Matt had a truck meeting my specs available on his lot for a test drive. Talk about quick and efficient service, I was shocked. I went to the dealership for a test drive. Then after a short price and trade negotiation, the deal was done. That new truck went home with me.. Very pleasant buying experience.


Great service and easy to do business with

5
Bob on 05/30/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had difficulty locating the exact vehicle I wanted. After a few discussions about my requirements with Matt, my sales person, he went out of his way to locate and secure the exact vehicle I desired. Dealership staff worked with me on price and the value of my trade-in, and in no time flat I was headed home with a new truck. Nice people to deal with!


Such an awesome experience

5
LynseyGullLake on 05/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

By far the best experience have had purchasing a vehicle. My salesman Josh Grimes made the buying experience very enjoyable. So happy with my vehicle and the sales/ service team at Vicksburg Chrysler, I am a life long committed customer with them because of this experience.


First time Jeep purchase

5
Jeep-Owner on 05/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience was nothing less than I'd expected. The salesman, Josh Grimes was attentive and helpful in explaining all of the features and benefits of the vehicle. The dealership had a small town feel and seemed genuinely appreciative to have my business. They were very helpful in acquiring a great interest rate.


Excellent Internet Experience

5
Shannon on 05/27/2014

Customer Service: 5.0

Was online working with the Internet Department on a service appointment. I received an auto response that was for sales, but they quickly contacted me back and let me know their system is not set up for automatic service appointments yet. However, they got me in touch immediately with a service adviser and my appointment was set!!!


Never Got A Response

1
Ryan on 05/26/2014

Customer Service: 1.0

Used cars.com to contact this dealer. Got two automated responses from the dealer, telling me they would answer as soon as possible. Never got any sort of response. Bad business, service. Would never purchase after this first impression.


Vicksburg Chrysler Dodge - great buying experience

5
G and H on 03/08/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great buying experience. staff was very engaged and excited to get us into a new car. Got 6% better rate than our own credit untion.


awesome experince!

5
hilary kendall on 02/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fred Ward and the used car team were the best! We came in and the buying and trading in process was so easy. We were in and out in the same day. Fred went above and beyond the call of duty and became a friend in the process. We look forward to buying another car used or new from Fred. thanks so much Mike and Hilary Kendall


Great transaction!

4.7
Kristin on 01/27/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I saw a jeep patriot online and inquired. I got an email back pretty quickly. The next day I was put in touch with Matt and arranged to come check it out. I test drove the patriot (which was all cleaned off and warmed up) and was very happy. They got my payments right where I wanted them. I drive away in my new ride... Really glad I drove the 60 miles for that jeep!


good sells men

3
Dave Smith on 01/18/2014

Customer Service: 3.0

Found a van online put in a request to talk with a sales man got a call back in less then 24 hours and he tried to work with me in my price range. But at the time had nothing we like and had to purchase in town iam about 1 hour away . Good sales people not pushy at all what I liked


Never received a reply

1
Scott on 10/14/2013

Customer Service: 1.0

I noticed a Honda Ridgeline listed on Cars.com for a ridiculous price. I inquired about the availablity and to confirm the price; however, I was never contacted. Then when I returned to the website, the post had been pulled.


very pleased buyer

4.5
ashlee on 08/30/2013

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

As being a young lady trying to buy a used vehicle I felt safe going through greg. He helped me find exactly what I wanted that also fit in my price range. I would reccommend him to anyone and I already have. The service he did he went above and beyond his job. You really dont find many car salesmen around anymore thats as honest and helpful as he was because ive done this a few times and can tell. My mercury mariner is amazing and anything that needed treatment he got done right away even buy picking the vehicle up from my work. That shows dedication!


After the sale follow up

5
Sonia on 08/18/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great buying experience when I purchased my used BMW there six weeks ago. Then the service advisor replaced my head lamp for free with out any hesitation when I returned 2 weeks ago with a burned out bulb. Thanks guys!


Great Service

4.3
Satisified Customer on 07/31/2013

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Drove all the way from Indianapolis and was treated like a regular customer. They even found me a lower interest rate than my own credit union. I would recommend anyone to start their search at Vicksburg Chrysler Dodge Jeep Ram. Also Donnie B was the man throughout the entire process starting on the phone before I drove 3 hours to retrieve my new vechicle.


Wonderful Dealership

5
Norman Spade on 07/25/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Todd Munson is my cradle to grave sales person, quick, efficient and courteous. Every step of the sales process was handled with excellence.


Chandler Brewer

5
Chandler Brewer on 07/24/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had a great experience coming to Vicksburg Chrystler. Donnie Bannister and Fred where very helpful, and on the ball when I came to looking for a vehicle and pricing.


buying a dodge ram truck

5
kim on 07/15/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

great group of people very friendly and enjoyable to deal with


this place is awesome, i will spred this around.

4.5
nick on 07/12/2013

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

i went to many places and this was the only one that would work with us. would for sure come back here for next car. thank you very much. very very friendly staff.


Great attention - Great dealership!

4.7
Beverly Gates on 07/09/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Todd Munson and Carl treated us very well and was very helpful. They made sure we got the best deals and I would certainly recommend the and this dealership to ANYONE! I will definitely come back when I am ready for a NEW car. Thanks everyone for your hard work and attention


Avoid this deealership!!!!!

1
carrr on 11/16/2012

Customer Service: 1.0 Buying Process: 1.0

Our experience with this dealership and Big Bob was horrible! We were cajoled into thinking we were getting a great deal and we were treated well until the contract was signed. Then it all changed. Then they didn't want to talk to us about the fact that the check engine light kept coming on. Typical used car dealer.


Wonderful Dealership

5
Yoga123 on 03/06/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had wonderful sales experience at Vicksburg Chrysler! The people are great and the service is always friendly and fast! Would definitely recommend to my friends!


$20,400

Mileage: 62053

Color: White

Transmission: Automatic

Body Style: SUV

City: Vicksburg, MI

Engine Type: 4-Cylinder

$46,435

Mileage: 0

Color: Other

Transmission: 8-spd Auto 8hp50 Trans (buy)

Body Style: SUV

City: Vicksburg, MI

Engine Type: 3.6L V6 24V VVT Engine Upg I w/E

$34,085

Mileage: 0

Color: Other

Transmission: 8-speed Automatic 8f30 Transmission

Body Style: SUV

City: Vicksburg, MI

Engine Type: 2.0L I4 DOHC DI Turbo Engine w/

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