Vatland Honda

Buying a Honda CRV

We worked with Tom Aspromonte on our purchase of a 2016 Honda CRV. He was excellent to work with and very professional. We felt confident in his experience and integrity as he helped us in our purchase decision, Wendy & Andy Jordan

Buying a used van

Jacques Pons was the salesperson I dealt with when buying my used van. He was very professional andhelped me with my trade which made it possible to buy the van I always wanted. He made the process painless which was great. I would highly recommend Jacques and Vatland Honda.Lynn Vero Beach,FL

Painless Purchase

Worked with Tom and Jacque on our 2010 CRV purchase, and David in finance. The guys were professional and personable. No silly haggling, straight to the point. Very pleasurable experience and I highly recommend them!

fantastic service

carol mackie sold me my car, she was so helpful and explained everthing to me. the whole company was great. will definitly return and recamend vatland.

73 yr. old widow enjoyed car buying!

carol mackie was excellent and explained everything very clearly. had a great experience.

Relatively Painless

Making the decision to purchase a new car is a really big deal to my husband and I. So we were happy to have a salesman, Tom Aspromonte, be the guy we were lucky enough to have help us through the process. We were unsure if we wanted to lease or purchase, so we layed out our questions to Tom and he got us the answers. He was not pushy at all and was very down to earth. We would definately recommend him to future buyers.

A great experance

I always dread buying a new car! But, Bill Green made it an enjoyable experience.His attention to detail and patience, made all the difference. His years of experience was very evident. I was impressed with his knowledge.He seemed to sense the car and everything I was looking for in a car. Then after the sale he fine tuned the radio stations and bluetooth and invited me to return with questions. I would highly recommend him to my friends.

Easy, no pressure experience

I started a search for a Honda in the Fort Lauderdale area. Then remembered a friend, Chris, that has been in the auto industry for a long time. She linked me up with Tom Aspromonte at Vatland Honda. We worked everything out on the phone, I drove a little extra, but walked into an environment that was relaxed and no 'drama'. Robin helped me with a service contract that fits my needs and expectations for longevity of this purchase.This was a refreshing change from my test drive locally where the whole 'pitch' was 'how do we get you into a car today' like I experienced in the local dealership. (The sales guy backed off but multiple emails and phone calls later, I cannot get rid of the sales pitches, surveys, certificates for savings, etc.)The experience with Tom and Vatland was a great.

Always excellent service

Great personality, Jack Ponds He only shows me what I ask for, Seems to know the vehicles from top to bottom. This is our 4th Honda, I guess that mean we are a "Honda" family

Superb Dealership

The Vatlands and Jacques made it so easy and comfortable to lease a new Honda.No pressure approach, friendly, helpful. Answered all my many questions with ease and patience;)Thank you so much Jacques! I highly recommend Vatland Honda to all!Peggy H

Bill Green is the best sales person I have encountered.

Bill was courteous, knowledgeable, patient and I sealed the deal with him and I am sending him every customer I can . I am looking forward to dealing with him in the future

Beyond happy

Hello,Tom Aspromonte was the best that could have happened to me throughout my experience at Vatland Honda! As a first time dealership customer, I remember feeling nervous right before my appointment with Tom. I am beyond surprised. There is no room for negative comments. He made me feel at ease from the start and I really felt like it was important for him to know that I was happy and above all comfortable. What really helped was the way he organized his time with me. From the test drive to the paperwork, we went step by step thanks to Tom. Without him, I would have never made a decision. He explained the many features that I had no clue my car has. He also explained my loan information in such a way that is not only convenient, but a great deal. All in all, I can sincerely say that all of my expectations have been surpassed. I will recommend Tom to all I know, confident without a doubt, that he will make not just me, but everyone, feel at home. Thanks Tom and Vatland Honda staff!

A first class operation

I have know Vatland Honda for many years and this the 4th car purchased from them.There sales and service are the very best.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Ed Murphy was a true professional!

Ed listened to my needs and wants and took me to the car that fit my budget and desire! He truly had my best interest at heart and did not try to up-sell me. He and the finance manager can truly be trusted and they will have my business in the future as well as my friends! I never had a car salesman that I felt I could trust bu Ed changed my impression of what car salesman are like! He even hugged me, helped my clean out my trade-in, offered me lunch and truly exceeded my expectations!!

Zero support

Thanks for nothing Vatland! I purchased a used car six months ago along with a $2400 extended warranty. This week I had to make $1900 worth of repairs to the car. The warranty company and the mangers at Vatland called it "maintenance". I trusted Vatland to sell me a reliable used car. I am a single mom and I work two jobs. The need for a reliable car that I wouldn't have to make expensive repairs on is the reason I went there in the first place.

Salesman was so accommodating

We leased 2 cars and purchased a motorcycle so took much longer than a straight purchase but Tom Aspromonte made it a great experience, even coming in on his day off and staying late to make sure we were taken care of. He was patient with showing us how to operate the cars. A wonderful experience and we would definitely recommend this Dealer and Mr. Aspromonte.

one of the best car buying experiences I've had!

Excellent service ! It was a pleasure! Tom was GREAT!!! The car was prepped and filled with gas, all with in a couple of hours! All car dealerships should learn from Vatland Honda!

Save time and money by dealing with a FAMILY dealer!

The dealership was outstanding and delivered the quoted price as promised. We wasted hours with the other corporate dealer down the road that was closer to us. Take the trip to Vero and deal with professionals who take care of there customers. Jack was a gentleman that went above and with his service. Robin, our business manager, was detailed, friendly, and efficient. We will be back!!!

Happy new Honda driver!

From the first test drive through to the final wave goodbye as I drove out of the dealership....this was a great experience.Tom Aspromote was a great ......hmmmm.....salesman just doesn't fit.....he is a new friend. He is knowledgeable and made this experience a treat. I love my new Honda!#ridinghappy!

Great,friendly

The lot have a extensive variety of models,the manager and the salesman were very professionals.the deal was easy ,fast and fair..Really a good experience buying in Vatland

Outstanding

it was a great experience every one was friendly, helpful and pleasant. The salesman , Ed Murphy made the purchase real easy and we are real happy to have found Vatland Honda to be an outstanding dealership.

Great buying experience.

Saw a vehicle advertised online. Visited the dealership and was able to purchase the vehicle quickly and for the price advertised online. Staff was very helpful and responsive.

Tom was incredible! He is an AWESOME sales person!

Tom was professional, friendly, & not pushy (as with some dealers), and it was a wonderful experience! We will refer him to our friends for sure. Thanks for hiring a perfect fit for your organization! You scored BIG TIME when you hired Tom!

Great

Brandon was great to work with. I don't like sales people that are in your face, and Brandon was not like that. There were some scratches on the vehicle and Brandon was right on it and we were able to get it fixed. I would most definitely buy another vehicle from Brandon.

A Pleasure to Deal With

Straight forward, no pressure, no games. Overall an excellent car buying experience form start to finish. Everyone I dealt with was patient, professional and helpful.

BEST EXPERIENCE!!!!!

As a women and first time buyer it was the BEST experience!!! Joshua Rivera was amazing he definitely made the process very easy and fun. I felt very comfortable didn't feel pressured into buying anything, they knew exactly what I needed and what was best for me. I walked in and left with a awesome car. Thank You!!

WONDERFUL DAY ATVATLAND HONDA IN VERO BEACH FL.

IT WAS JUST A WONDERFUL EXPERIENCE AS A WIDOW I THINK THE WORSE OF SOMEONE TRYING TO SELL ME A CAR THIS WAS SO DIFFERENT I WASCOMFORTABLE AND TRUSTING OF BILLHE NEW EXATLY WHAT I NEEDED AND IN MY PRICE RANGE HE WORK AL MORNING ON THE SALE I NEVER EXPECTED TO DRIVE OUT OF THERE WITH A SAFE AND COMFORTABLE CARTHERE WAS NO PRESSUREING FOR A SALEJUST DOWN HOME HONESTYBILL GREEN THEN ON TO THE NEXT STEP THEFINANCE MAN AGAIN JUST PURE HONESTY NO PUSHY PRESSUREING AND FINALLY OUT IN THE GARAGE AGAIN EVERY ONE WORKING TOGETHER THOUGHT I WAS THERE FOR 4 HRS BUT I WAS OUT IN LESS THEN 2HRS AGAIN IT WAS SUCH A PLEASURE TO HAVE SUCH NICE PEAPLE AROUND WORKING FOR YOU AJOB WELL DONE AND ID GO BACK AGAIN AND AGAIN AND WILL SEND OTHER PEAPLE THERE MARTHA PEASE

Great Experience

Tom Aspromonte helped us with our new CR-V and he made the process easy. We were at the dealership to have our Accord serviced and started looking at CR-V's because my lease was going to be up in two months. Tom told us that we could turn the old car in early and get into the new vehicle right away. He found the vehicle we required on the lot and we took it home that day. Tom was very cool, informative and not a pressure kind of guy. He wanted to help us find the vehicle that we wanted, not buy whatever they had on the lot. We like that. Go ask for Tom Aspromonte.

Great experience!

My husband and I had a great experience dealing with Tom Aspromonte when we were looking for a new car. Tom was helpful from start to finish and we left with a beautiful new accord.

A salesman, like no other Tom Aspromonte

Let me tell you a story: A while ago Tom Aspromonte and I tried at Vatland Honda and I tired but failed to negotiate a purchase. Tom was extremely apologetic we shook hands and went our separate ways. The other day I was standing in my front lawn and a vehicle drove slowly by it stopped and the window opened and Tom waved and smiled. He was in the neighborhood and recognized me and stopped just say Hi. The fact he remembered me was impressive but the fact he stopped just to say hi, no ... sales pitch, no ... I see you still have your old car, no ... you should stop by so we can talk, he wasn't even running for public office. Just Hi, how is the family? I was so impressed with his friendly attitude that a few days later my wife were back at the dealership and purchased a new Honda Odyssey. Honestly I got a deal I didn't think I could, or would get. Thanks Tom

Tom Aspromonte is AMAZING!

Best experience we've ever had buying a vehicle! Tom was so gracious and answered all of our questions and made this process fun and memorable. I will definitely come back to visit Tom to purchase our next vehicle!

wonderful, understanding , fantastic ,considerate!

From the first welcome, to listening to MY concerns and objective of what I was looking to purchase to understanding and informing what would meet MY needs I knew that I found the right salesperson!! Then the consideration I was shown by assistance to my husband I REALLY knew I had discovered a FANTASTIC person at VATLAND .. Thank You Jacques!!!!!

Great place to buy a car.

Eddie Murphy was great and a lot of help after the sale. Great place to buy a car. Looking forward to working with the service department.

Fun fun fun till I drove the 4Runner away

My experience started with Melinda Stevenson and then Joshua Rivera came in on the scene, what a sales team. Fun to be around informative and very caring. Then the sales manager Christian whom I think was ready to give me the car just to get me out of the showroom he was awesome very friendly and professional. Can't say enough about this group of people

Bill Green took the time to understand what I needed

It's was a pleasure to purchase my car here. They were like the days when sales people took the time to find out what you really needed Thanks to Bill Green

Pleasant experience

It was my best car buying experience so far. Everyone was polite, attentive, informative and respectful. I have always disliked the whole car shopping thing but this has definitely changed my opinion of it!

By far the best dealership experience I'ver ever had!

As the title says, this was by far the best dealership experience I've ever had. No hassle, no pressure, nothing but a pleasant experience. Working with Tom Aspromonte was great. He was patient and professional as my wife and I took our time looking at the different Odysseys on the lot. We left with our new minivan and absolutely love it. Even the finance process was great. Tom even called us a few days after we got the car to make sure everything was going great. This is the first time I've ever heard from a salesperson after the deal was completed. I highly recommend Tom and Vatland Honda to anyone shopping for a new or used car!

A no hassel sale.

I was looking for a specific car at a reasonable price. I called My salesman, Jacques Pons, the day before my visit with what I wanted.He had the exact car waiting for me the next day. His proposed price was a little less than I had planned to spend. I immeidietly accepted his proposal.My wife and I are retired real estate brokers so we know all about selling.Meeting a customers need is the best form of selling.

Service was excellent and salesman Tom was the best!

We went in just to test drive a Honda Accord and left as owners! We had used the service department with our previous Honda Civic and were very satisfied. When we began the process of looking at new cars we went back to Vatland because of our good experience with the service department. Our salesman, Tom Aspromonte was friendly and very professional and helped us get the deal that worked for us. He was helpful explaining all the details about our new Accord. We are very happy with our purchase and definitely recommend our salesman Tom.

Good service!!!

Jacques is very friendly,professional and good salesman .I am happy with my new pilot!!.It is very nice place to purchase the new car there.

Excellent service and salesperson Tom was very helpful.

My experience on buying a car from Vatland Honda was very good. Tom Aspromonte was very helpful .He explained everything and I love my New CRV.

Very Professional and relaxing

Went in to test drive the new Pilot and liked it. Tom Aspromonte was our sales professional and very nice to work with. He was not pushy and was able to help us get the deal that made us comfortable. I just went back today and had my tow package installed and it done quickly and professional.

Very Happy with salesman

Gave me numbers that were the same when it came to signing papers. Knew the product we were looking for. Jacques seemed honest and not full of it.

Great experience!

Ron Perez made buying my new Honda Pilot a great experience! He took the time to show me all my options for the vehicle, and patiently went over all the new features my vehicle has! I am loving my new car!!

No Hard Sell

Our 2004 car had become unreliable, so we'd searched the dealers in or near Vero Beach. Hubby was upfront about not making a snap decision. In spite of that statement, a few car salesman were left angry. We decided to keep looking for a reasonably priced vehicle to fit our budget. That's when we met up with Jacques Pons at Vatland Honda. He thoroughly explained EVERY detail--was so patient with us old fogies. He came up with a one owner used vehicle that I thought was perfect. The papers have been signed, and they will have the car ready in a couple days. In the meantime, they provided a very nice loaner. My hubby and I are quite pleased with the way they treat us customers.

Positive experience

I recently visited Vatland Honda and was once again impressed with the courtesy of the entire staff. This was my 3rd visit to the showroom to lease a car but my first as a single person. I was very thankful that I had Tom Aspromonte as my sales representative to guide me through the process. Tom is friendly, very professional and extremely knowledgeable. He listened to what I wanted, offered suggestions, and thoroughly explained the different car features and financial options. He patiently listened to my questions and helped me choose the Honda Civic that was suitable for my lifestyle. After I made my final decision, Tom and Dave Farewell made certain I understood all the features of my new car and the leasing program. I'm very happy with my Civic EX. Tom is an outstanding sales rep at Honda and I will continue to recommend him and Vatland Honda to my friends.

For the Love of Honda

There was nothing less than superior service the moment I stepped into the dealership. Tom Aspromonte who assisted me with my purchase made sure to explain each step in the process so I understood everything that was going on and answered thoroughly any questions I had concerning my vehicle and purchase. He took his time explaining the difference of each model of CRV's that I was looking at and made sure I got the features I wanted. I would recommend him and Vatland to anyone in need of a new Honda.

Excellent experience

It was such a pleasure to lease a Honda Civic from Vatland! Tom, whom was my sales representative, was outstanding. He took his time to explain everything, from leasing to explaining the features the civic has. He's a very friendly person that wants nothing but the best for you. I love my civic! I highly recommend seeing the salesman, Tom, and Vatland Honda!

Excellent Car Buying Experience

Jacques was my sales representative. He was very knowledgeable about the vehicle (accord sport), took his time to show the various features, and was very professional. I am confident that he worked diligently to get me the best possible deal and I am obsessed with my new accord! David in finance was very friendly and professional and was very thorough in explaining different financing options. I highly recommend this dealership given the level of expertise, professionalism, and friendly atmosphere.

very positive

iI had a very positive experience with vatland Honda and my sales person Tom Aspromonte who explanded every thing about the car that I was looking for and help me make the wright decision with no pressure . I thank you very much . and I will recmoned you to my family and friends, howard teicher

An Awesome and Exciting Experience!

What an exciting experience to have purchased an automobile from Vatland Honda! The staff and facilities are top notch......The service second to none....the fairness, honesty and sincere approach to customers, superb! I already have highly recommended them to my friends and will continue to do so. Tom Aspromonte, my contact person, is simply THE BEST!..... Genuinely interested in me as a person, not just a potential buyer!

Great experience with Jake Kelley

Jake Kelley--excellent experience working to buy new Honda Pilot with Jake.Would highly recommend! This is the second vehicle I have purchased from Vatland.Phil Y

Helpful, Patient Salesman

My experience at Vatland Honda was very pleasant. I had been looking at most of the dealerships in town, and the salesman, Jaques Pons, who worked with me was extremely patient and helpful . He took the time for me to find a car that was right for me.

My experience buying my car.

I was very happy with the service that I received from Brandon. I like the car very much. I went on a fairly long trip with it and it performed very well.

Friendly, Family-like service

Tom is a great person, not just a salesman. He treats you like family and looks out for your best interest. I bough my first car from him a year ago, and he was there with me every step of the way to make sure I get the best deal out there. This year I wanted to upgrade to something bigger. After being turned down from another salesman, while Tom was away. Tom contacted me upon returning to work. He did a great job with Mr. Staples and their manager to ensure I get the best deal, within my payment range. I can't say more about this service than its the best ever. My second time at this dealership and never been disappointed with Tom. I would definitely recommend this dealership Vatland Honda of Vero Beach and their best Salesman-Tom Aspromonte.

Wasted morning appointment

I had to special order two rear tires for my carMade an appointment for Saturday at 9:00Arrived on time, the car was checked in for what I expected to be no more than an hour (replacing two rear tires)Finally got out of the dealership at 11:30. Service was amazingly slow, and the got the excuse that it took two technicians to change the tire. What BULL!

quick and painless

My husband and I had already done a lot of research online previous to starting our actual search so we knew we either wanted to stay with ford or get a honda. we're starting a family so a small suv was what we wanted - the crv or the hrv. AFter a bad experience at ford, we went ahead to honda to see if they could salvage the day. within an hour we had driven both cars and all of our research had been confirmed. we asked our salesman Jake Kelley to see what the numbers looked like if we put what we wanted down and leased for 3 years. 5 minutes later detailed numbers were in our hands that were far better than we expected - and got us the crv we wanted instead of the hrv we would have settled for. The next day Jake came and picked us up at our house - my husband doesn't drive so we needed a ride to the dealership to pick up our new car - in the actual car we were buying. An hour and a half later we were home with our phones already synced to the car, registration done, and the car was listed on our insurance! perfect!

A nice friendly environment, great experience!

I would definitely recommend this dealership. Professional and courteous environment. Everyone was friendly and taking the extra step to make sure I got the car I wanted. Tom made this experience one of a kind.

Working numbers

Received price of car, which I felt was good. When told them had a trade, they up there price!of what they were giving me for my trade ! That's called working the "NUMBERS". An Insult to my intelligence. I like many, do my homework before buying anything. I belong to three different car clubs.( Sheby America, Mazda Speed, & Corvette Club of America). I know what my car is worth, before I walk into a dealer. I told them " You said the car I was looking at was this price. Why didn't you tell me the price of the car with "All Your Dealer Add On's", when I asked ? I (We) know, because you thought I would by the car for the "Original Price". Maybe because you really didn't want my car on a trade ? So, let's work the numbers. This guy looks like a goon. I have bought cars from Vatland before. And have had all my other Honda's serviced there as well. My secretary , has also bought three Honda's from you people. As a business man in Vero Beach for more than 25 years, l like doing business with my local businesses. I will continue to do so as long as I'm treated fairly. You have lost my business, thanks to your "numbers man". Sorry Lon ( Service Manager)

What a great experience start to finish!

Bill Green was wonderful! I was a first time buyer and didn't really know what the process was going to be like, but after a couple of minutes I felt comfortable and new I was in the right place. Bill knows his products and was able to find a perfect fit for what I was looking for. Bill is great with people and I highly recommend any interested in buying a new or used vehicle, seek him out. I also worked with David Farewell in the financing department and he was able to get me an aggressive interest rate and was pleasant from start to finish. I had a great experience at Vatland Honda and will be recommending and returning to purchase another vehicle when the time comes!

New Honda HRV

We loved Tom Aspromonte! Very professional and courteous but also a likable guy who tried to make the process as painless as possible, Recommend highly!

These guys know how to negotiate!

I found them through the true car app and after some fun negotiations we came to a price we both enjoyed was actually my first time doing it this way and they were very patient and up front .....I've pretty much told everyone I know about them and hopefully they will be there soon to look at the car too

Experience at Vatland Honda

Excellent Experience at Vatland Honda" - Good experience at Vatland Honda Jacques Pons was my salesman and I could not ask for a better sales person. Jacques spent a lot of time with us. First getting the deal done. Then taking time to pick me up at a car rental office. Jacques was exceptional in sharing and instructing us on how to operate the devices in the car. I highly recommend not solely shopping at Vatland Honda but asking for Jacques will change your opinion on car dealerships and the purchase of a new vehicle. I will Jacques all 10's on his rating.

New car problems

Can I give a zero star rating? I would! This company is who we used when looking for a new car. My husband had been speaking with Jake Kelly for 2-3 weeks. He said he thought he got the best deal and they gave us the most for our trade in. We went up there and the minute I met this salesman, I did not like him or get a good feeling from him. He basically wanted us to sign the papers for the car, sight unseen, and no test drive. Are you kidding me??? So we told him and he looked put out. He said how he got the car "all ready." All ready for what?!?!? Really? So we went for a normal test drive and (let me be honest, I was so happy with my old car, did not want a new one, hubby really wanted a new car, so I gave in, so I may have had some hesitation, needless to say) well we ended up saying ok to the car. Did the normal paperwork etc...I started feeling a little better and we left our old (awesome) car there and drove away in the new one. We drove for about an hour to our family's house for a Memorial Day celebration. We stayed for maybe 2 1/2 hrs and the car wouldn't start. Despite many people assisting and many cars to help try and jump start, car wouldn't do anything. How frustrating - we are past our kids bedtime, 30-40 min from home. We didn't know what to do, so my husband called our salesman and it went to voicemail, unable to get anyone on Memorial Day weekend (awesome). We even tried the Honda service and they were going to come, so should we wait? And this is when the hesitation started seeping in. A brand new car can't start off the Honda lot? Bottom line: I DON'T WANT THIS CAR!! So then I said well I don't want Honda service to come, unless they can bring back to Vatland Honda. The Honda service would only tow to closest Honda dealer and that isn't what I wanted. Let me tell you we didn't know what to do. This felt like a lemon of a car. The next morning we spoke with our Vatland salesman and Honda service and car was towed to closest dealer. My husband continued to speak with our salesman and tried over and over to tell him we no longer want this car. Again it being Memorial Day weekend he said there wasn't much he could do. We asked to speak with someone that can and he said they have a manager on duty but "he's with a client," then next time "he's on the phone." I took over the phone call and got frustrated and stressed and he gave me so much attitude it put me over the edge. Let me also say, throughout all of this there was not one apology, "I'm so sorry this happened"...nothing of the sort. Just kinda "can't help you, let me off the phone"...crap. So I requested that the manager call us back within 30 minutes. So after 45 minutes, we realized we were not going to get anything resolved unless we drive the hour to the dealership. We got there and everyone seemed to hear our story and a separate salesman did apologize for what had happened. **That was the one and only apology we received, nice huh? **So needless to say I requested to NOT see our salesman ever again and that we were just there for the manager, Tony. When we finally spoke with him, no apologies just words of what they did right, blah blah blah...I again had to be strong and told him we no longer want this car, he would only say that when you drive car off lot you cannot bring it back. (I had heard you have 3 days) Then he stated that it would have to be the General Manager (David Vatland) that can assist us in that decision. He works Tuesday but only until 4-4:30 and we both work an hour away and have two young children. My husband did get him on the phone and all he said he would do for us was a Outback Gift Card for our trouble. Really?? That's it!?!? WE DON'T WANT THIS CAR!! I got so mad at my husband (I apologized to him later) and realized I should have been the one to talk, I'm a nurse and to talk on the phone at work is hard to do. I tried other options but we are stuck with a car that is probably fine, I did want a different car since this one couldn't last 6 hours with us. I would have appreciated kindness and understanding and support and someone to work with us. We have since called GM (David Vatland) and have not heard back. Typical of Vatland, now I see. I will educate people about this horrible dealership from beginning to end, I will tell friends, family, coworkers (and I work in a hospital), anyone that will listen: pick another Dealer, there are so many!! Don't go to this one!!! They basically ruined our buying experience. Purchasing a new car can be exciting and fun and they ruined that for us over and over...through and through. Never again. **My husband wants to make sure everyone know that HOW they handled this WHOLE situation was very unprofessional, **poorly done Vatland.

Our experience

Our salesperson Jake Kelly and supervisor Christian Guyer were excellent, they explained the entire lease options to us. Made us feel very welcome and answered all our questions.

Great first buying experience

I had a great buying experience. I would come back here and work with Tom anytime I'm ready for a new car or recommend him when i know of anyone shopping for a car. He took the time to make sure I made an informed purchase decision.

Excellent

My experience at Vatland Honda of Vero Beach, FL was excellent. Our salesperson was very helpful and patient. Answered all our questions and was very knowlagable. Would definitely recommend anyone to go there for a new or used vehicle.

wonderful experience puchasing my first car.

I have been to alot of dealerships and talked to many people but vatland on honda was the most "home-y" and good experience I've had. They make you feel comfortable , are not too pushy with you and help you understand everything you're getting / buying. I love my new car, and a special thanks to Ron Perez for helping me out and bearing with me!

I was very satisfied with my experience with Vatland motors.

I had a great experience with Vat land Honda I purchased a Jeep Patriot 2008 on Friday and everyone was so nice an accommodating to us .Best experience I have ever had when purchasing a vehicle !painless and worth my time ! Thank You again

A Day WORTH Remembering

My wife and I are on the verge of making a move. This move will be where NOT JUST ANY CAR will do. We came to Vatland Honda on a Saturday afternoon after seeing an older model Honda at a supermarket near our home. We were looking for an all wheel drive (AWD) car that would be very useful to where we are going. We walked onto the car dealer's lot not knowing but knowing we wouldn't be by ourselves very long. After all it's what we come to expect when you walk onto a car lot. Anyone worth their hire should be attentive to those that do come around for they are not there to waste time. We met a very impressive "young" man (Tom Aspromonte) that cordially introduced himself and us to him and not beating around the bush asked what we were looking for. I told him my experience in the parking lot and told him we need an AWD vehicle and wanted to know if Honda made them and if they had any on the lot. He took us to a pre-owned car after clarifying whether or not we wanted new or used and the car was somewhat hidden in the corner of the lost with another car blocking the view of it. The long story short: We drove it home that day! It's exactly what we wanted. Was it the best deal that could be made? I'm not a "tire kicker" and neither is my wife. I'd bought a Honda from Vatland Honda before and WE loved it. We hated to let it go. But it served our need at the time and now our need had changed. I had to trust Tom and I do. I'll buy again from Vatland and I'll look for that young man to be my mediator. I hope he stays young.

This was the easiest car deal we ever made.

Went into Vatland Honda expecting the regular sales runaround. Then we met Tom Aspromonte, an actual honest and straight forward salesman. He went out of his way to get us the deal we wanted. This is the best we ever felt after we made a new car deal. We would not hesitate to deal with him in the future.

Great Car Buying Experience

The dealership was spotless. All staff were kind and helpful. My salesman was very knowledgeable about the vehicles, low pressure and injected our conversation with humor. Being a woman I usually feel intimidated by the "car buying - male environment". Not so at this dealership. Jacques Pons, my salesman, made me feel very much at home.

Awesome

Ron Perez went above and beyond to help me buy a used car. He was the best! I felt safe. I could trust him to get me the deal I could afford.

Fabulous Experience

I have been dealing with Vatland Honda since I moved to Florida in 2003 and have purchased at least 4 vehicles from Vatland. I continue to use Vatland (even though I have another dealership much closer to my home) because they have always been efficient, honest and straight forward. I have always walked away feeling that I was given the best deal possible. I dealt with Tom Aspromonte on my most recent purchase of a 2016 Honda Accord. He was helpful, positive and a pleasure to work with. I would recommend Vatland Honda to my friends and family.

fair,honest,great showroom very experianced people

TOM WAS THE SALESMAN I HAD WAS A GREAT GUY VERY HONEST VERY LOWKEYED AND DID EVERY THING IN HIS POWER TO MAKE MY WIFE AND I VERYCOMFORTABLE BEING AT THE SALES DEPARTMENT. NO PRESSURE SALESPITCH JUST A NICE QUIET TONE AND ENJOYABLE PERSON EASY TO TALKTO. I WOULD ABSOLUTELY TELL MY FRIENDS THIS DEALERSHIP AND TOMARE VERY FRIENDLY PEOPLE TO DO BUISNESS WITH////////THANKS BOB M

Great Service

The service I received was great. The salesman Ron Perez very professional and and spot on. He got me a car I wanted. Just over great service. Thank you

our experience at Vatland Honda was very good. Everyone trea

Eddie Murphy was our salesman. He was very friendly and tried to get us everything we wanted in the car. We chose a Honda Pilot. he went all out to please us. He knew I didn't want a black interior ,and I had to have leather seats. He found one that matched our wish list. We are enjoying our new Pilot, even though I still haven't figured out all the buttons yet

Professional, quick and fair

I had been shopping for a new car for a while and been frustrated by my experiences at other dealerships. When a co-worker recommended that I go to Vatland I check out the cars online and did my research. By the time I stepped foot on the lot my mind was made up. Ron Perez, the salesman, answered all of my questions quickly and honestly. He also respected my time and budget. David Farewell explained all of my options without industry jargon and a long drawn out shell game. David made it clear what I was getting into and made the finance experience easy. From start to finish the transaction was painless. I highly recommend going to see Ron at Vatland should you be in the market and want excellent service and value.

Great Service

Great Service even though I was a pain about the color of the car I wanted. They were patient and willing to locate the color. I didn't leave with the color but was still satisfied

Exceptional sales and finance team.

Overall, a friendly welcoming atmosphere. Very efficient and thorough. I was in and out of the dealership within 2 hours with keys to my new vehicle. This is the second d time I've ever purchased a car from Honda and am a customer for life. I will be back in two years for an upgrade. Exceptional service and highly recommended!!

excellent experience

After 25 years of driving a Ford Explorer I moved "out of the box" to a Honday Pilot. I know I will love It and love dealing with Vatland.

Great dealership I

This was the fourth Honda. we have purchased at Vatland and we have been very pleased each time. It seems they are dedicated to making you happy and they treat the customers with respect.

Just went to look...lol

I moved to Vero Beach three years ago from Georgia. I had purchased a Honda Element 2007 from CarMax in Atlanta 2012. Vatland Honda service department has been unbelievable in their care and maintenance of this vehicle since the move. Well earlier this week (March 29-31, 2016) my wife and I started to talk about trading in the Element for a Pilot. We checked the CarMax site on Tuesday night since I had a good experience when purchasing the Element. We talked about five we were interested in. Just before turning for the night I stated why not look at the Vatland site since they would be the folks to service the new vehicle.So on Wednesday I looked to find a couple there we would like to see. While the Vatland's site I requested estimate on the possible trade in value of the Element. I filled in the questionnaire (real easy and simple). I also added in the notes that I would be in the service center on Thursday morning, 8 am to have a window fixed. So I arrived and was sitting in the waiting room when I observed one of the sales staff with clipboard looking over and in the Element.. Less than an hour I was down and back out doing other errands. I got a call from Vatland sales about my request for a estimate. I made a 2 pm appointment to stop and and see what they had to say. Once I arrived I was met by Jacques Pons, Sales Consultant. He took me out to the available Pilots and we chatted and he went to get a set of keys for a test drive. The drive and vehicle were GREAT, a 2015 Certified Pre-owned Honda Pilot. Now I figured it would be at least a week or two before we got everything looked at the various dealers, so I was not in a big rush. No pressure, hype or arm twisting took place, just conversation with Jacques, a fellow who seemed like a old friend. I had planned on taking money out of savings to pay off the Element to make any trade in bearable. I had a figure in mind what we would pay for the right vehicle, (low mileage, not too many extra and a ball park for total cost). Well Vatland Honda, Jacques Pons and the rest of the sales crew BLEW MY SOCKS OFF with everything they offered, trade in, price tag and on a PRIME model with way more bells and whistles that we need (but love to have). Needless to say in about three hours time, I now have that 2015 sitting fully registered in my driveway. I still don't believe it happened or how they managed to make such a fabulous deal. but they did. I loved the service department but can add that the sales department is the best I ever have dealt with EVER. on a scale from 1 to 10, they get 15 THANK YOU!

Worst dealership in the state of Florida

Will not ever go back to Vatland honda. From the beginning with Brandon Stone, he told the tires were new and found out later that the tires with 36,000 miles old. He did the car transfer from the old car to the new while I was in the finance department never asked for permission. Found a lot of things missing out of my car made several phone calls and nobody calls you back finally had to go in there after I found a cracked headlight and I was told that it had the 120 point inspection. Wrong again they ordered the lens headlight and had it installed and found another broken bracket in the back end of the car. Realized my car wash money was missing and after the repair was done was handed a bag of change filled with nickels and pennies from Brandon. Eas told this was my change. My car wash money was all quarters. At this point, I was Furious wanted to talk to Dave Vatland was told by him he was very busy but I told him I would wait told him all the issues and he sat there with a grin on his face and didn't seem to care at all he looked straight at me and said you're not getting new tires. THIS is the last time me or my family or friends or clients will ever use this dealership I want everyone to know how badly I was treated and how unprofessional the dealership is.

A pleasant buying experience

I bought a 2016 Honda Civic. Tom was very friendly and helpful but no high pressure. I feel it was an overall good car buying experience and I paid a fair price.

Customer friendly

Salesman explained all features of car and answered all questions. When it was determined that the exact car we wanted was not on the lot, they located and delivered one from another dealer.

Best in town.

I visited vat land Honda to get my new car. Was a success. Best dealership in town. The sellers are kind and respectful. I love Vatland Honda. Ron Perez is the best in Vatland Honda vero beach!

Bought a 2016 Honda Pilot Touing

our salesman . Jacques Pons, was very polite and answered all our questions. He went beyond and above.I will recommend people to him. Everything went smoothly. I def will be back to this dealership. Thank You! Ernest & Diane Robbio

Very Good Experience at Vatland Honda

Jacques Pons was my salesman and he was great, and spent a lot of time with me. He went over all of the aspects of my new car, so I would get to know. He went over it twice. I spent a lot of time with him. You can give him 5 stars.

Excellent service-bought new car

I bought my new car.It been grate experienced. customer service is excellent.nice and friendly environment. Jacques Pons is have a good knowledgeable and helpful.happy buying....:) :)

Great

I would highly recommend Tom Aspromonte as your sales rep. He was very professional. Bought a CR-V last year and upgraded this year to an Odyssey. Tom was extremely helpful. He showed us how to use everything in the car. He paired my phone and garage door opener for me. Definitely will use Tom in the future.

Great purchase experience!

Salesman was patient and thoroughly answered all questions and concerns, took the time to show all features of car. Will def be back and will recommend

fun,easy,and very professional,

While I was at the dealer I had my mother and daughter there with me and they would of had nothing to do until Ron Perez was able to set them up with t.v and a spacious area away from things to relax.When my daughter only being two was tired of that he then set her up in a big play room where she had a blast.Ron Perez made promises that he had no problem delivering on ,I really liked that.

I went in for service and upgraded to a newr Pilot.

We have been dealing with Vatland for more than 30 years and always found it to be a pleasant experience. Our salesman, Bill Green is ALWAYS knowledgeable and helpful.

Just so happy

When I went in I was no so sure I would buy a Honda. But our salesman was so professional and took he time to answer all our doubts. I'm so glad I bought my car there. Plus a Honda is a Honda.

Great experience

Had a great experience buying my new Honda Civic. Everyone was nice and helpful. I would recommend buying a car from here to anyone I know

My experience was okay

Looked to lease a car. Would say dealership was good but nothing special. I do not have any special comments to make. The price was a little higher than I had hoped.

This was the best car buying experience I have ever had.

Tom Aspromonte provided the best car buying experience I have ever had. He never made me feel pressured and listen carefully to my needs and desires in a car. He was exceptionally well informed about each car and all of the features of each. I was in an out in what I would considfer record time for a car purchase. Robin Staples in the Finance Department was also very professional and knowledgeable and even talked me into a lease option based on my driving habit. I will definitely return to Vatland Honda if and when the time comes to upgarde again.

Excellent Salesmen

Jake Kelly who sold us the car was very nice, but he left the dealership. Tom Aspormonte took over with a few follow up items. He was excellent and took much time explaining things to me.

Salesman, Jacques Pons, worked hard to meet our needs

We have bought 2 Honda Odyssey EX-L's from Vatland, our first in 2010 & now in 2016. Our salesman, Jacques Pons, worked hard on our behalf to earn our businessVatland serviced our first van during our winter Florida visits providing excellent service and customer support. I recommend Vatland as a first class dealership. I would give them a 10 out of 10.

10000 mile oil change

Excellent sevice as usual for honda. Just moved to area and dealership consistent with one in Connecticut. Will be back in future for further service requirements.

Excellent

Their service Dept ran very smoothly. The staff were all very polite and helpful. Everyone seems to handle themselves very professionally. I would recommend them to my friends.

This was 5 year maintence schedule for my 2011 Honda Civic

Always great reliable service from vatland. I ended up that day buying a used CRV for my granddaughter. I hope this used car is consistent with Hondas great reputation.

CR-V exl

I had been looking to replace my 14 year old van with something new. The Honda CV-R seems to fit my requirements better than anything else I looked at and Jacques Pons was knowledgeable, helpful and professional in dealing with me. As to sales I would recommend Vatand Honda and Mr. Pons. He listened to my requirements and I feel he made an excellent recommendation.

service

I have been dealing with Lon for many years,both as a service adviser and the manager.Always with a smile and gets the job done

Excellent reliable service as always with Lon Mowery

When I called him up on such a short notice last Tuesday because of a problem with my Honda Odyssey, he did not hesitate to accommodate me. I know I can always depend on him for any problem with my Odyssey. He is always pleasant and willing to help me whenever I have an issue with my car.

In for recall items

Everyone was very efficient and helpful. A surprisingly pleasant experience which took less time than expected and addressed an issue I was not notified about but needed to be addressed. Thank you for making this an easy trip for service.

Buying our Honda CRV

After choosing the Honda we were going to buy, we were extremely pleased with the salesman, John Vasquez, and the whole experience at Vatland Honda. The price we wanted to pay was met and our trade-in was fair. John fully explained all of the bells and whistles on the car and was very professional and helpful. There were no surprises with the final paperwork (this happen previously at another dealership) and we were very happy when we drove the car home.

Buying my Honda HRV

Jacques Pons was sincere in his attitude and I felt I could trust him. He answered all my concerns with the paperwork as well as tutoring me on the new vehicle. He was not rushed and was patient with my questions. Jacques also showed pride and confidence in Vatland, assuring me I would receive good care in the service department and encouraging me to enjoy Ladies Day and the coffee bar. The atmosphere in the showroom was friendly and relaxed; I felt comfortable there. I would recommend Vatland as well as Jacques. Well done!

SAME DAY SERVICE

I called the dealership and was able to get an oil/tire rotation the same day. I had questions about the headlights. A lot of people were flashing their high beams at me. Mr. Rick Ellis, service department, checked it out and they were working normal.. In addition, while waiting in the sales area, I met Tom Aspromonte. We got to talking about the new Honda vehicles (the smaller CR) In addition, I mentioned that my vehicles' seats seemed smaller. He figured out the problem and demonstrated that I just had to adjust the lumbar setting (button on the side of the seat). These guys are good at what they do and I was glad to meet them.

Ease of purchase

The purchase of our Odyssey was easy and straight forward. Working with Ron Perez, our salesman, was a pleasant experience and we would recommend him to friends and family.We later had a maintenance issue and it was resolved by the service department with the help of Lon Mowery and Ron Sullivan. Thanks guys, for the good service.

ROUTINE SERVICE

Fast and efficient always try to go that extra yard,also excellent coffee and cookies. You need to send out device discount coupons for routine service for you loyal customers.

Excellent

This dealership entry above and beyond to put me in the car I wanted,and they were very nice and cared about my concerns. Great experience

salesman review

Bill Green and Bob Jordan made the transaction as smooth as possible. This is my fourth lease in a row. Kudos to Bill and thanks to Mr. Jordan for the free key chain!

Used car sales

I purchased a car which had a defective transmission and the dealership went above and beyond to work with me even though there was no warranty to get a replacement vehicle to my satisfaction.

Perfect

Told them what I needed and they did it quickly and the price was right. Very friendly. Nice waiting room. Plus cookies...... Who could ask for more!

Service First Rate in All areas

I would recommend the service and sales staff inn all areas a GREAT! Cheryl was knowledgeable and Bill was very helpful in arranging the purchase process

This was my first service at your dealership

I am very impressed with your service especially Cheryl. I had an appointment. and was taken immediately, she explained everything well, and the price was fair. She was friendly and understanding. I could not do everything that was recommended, because another appointment. I will be back next month. I will be a loyal customer. Thank youBarbara Keller

Most satisfied with service

Very efficient, friendly personnel, taken in a timely manner, and satisfied with The work performed. I called for an appointment the day before and was given an appointment the very next day. Much appreciated as I am taking a road trip and wanted the car checked out. Thank you all.

Great experience

I needed new tires for my 2014 Porsche Cayenne. The dealer in Melbourne never called me back with an estimate for new tires. Lon took care of me ordered the tires and had me in and out and just a couple of hours. Bob Jordan followed through also and made sure everything was a great experience.

repair of 2015 Honda CRV.

I brought my Honda in for a diagnosis for front end vibration at times. I worked with Juan in Express check in service. He was superb and did everything he could along with the mechanic who worked on the car. After the mechanic diagnosed the problem along with Juan who knew what the problem was when I explained it. It took almost 8 hours to do the repairs with brining me home and picking me up after the work was completed. [ too bad you don't have any loaners available} a little bit of inconvenience] . Anyway, I am completely satisfied with the work and the software package , radiator and transmission mountings and headrest replacement was more than I expected with this problem. Great work. My car runs great and no vibrations occur. Accolades to Juan and to the repair person who did the work.

Great service!!

Everything was swell!!! Car was done when Ron said it would be!! Green Tea was yummy too!!! Very professional!!! Also got to meet Eddie Murphy!!!

Determination - Honda Pilot

I have been coming to Vatland since moving to town in 2001. My Pilot was having an alarm issue(Going off for no reason at all hours) and they were patient and thorough.There is no way to diagnose what the issue is as it is a 2003, only time and patience. The tech was just that, along with Lon (Svc Mgr) and Rick (Svc Advisor) Problem solved and all is good to go.Thank you Vatland!JNVero Beach

5 Stars out of 5 stars total excellence

I have been using Vatland Honda for service for the past (almost) eight years, so I'm already aware of their great Service Department and Service team. They do everything in their power to assure that the maintenance is done in a timely manner per their estimated timeframe. Also, their Service team is friendly, helpful, and knowledgeable about the necessary work and/or preventive service to keep our vehicles running smoothly and reliably. After spending several months researching various vehicles which may get better gas mileage than my vehicle at that time, I drove into Vatland's previously owned section one afternoon. Although just "window shopping", a particular vehicle caught my eye and I decided to get out and check on it. Their Salesman, Robert Muir, who was in a nearby area of the lot, saw me peeping through the windows so came over to see if he could answer any questions for me. After his overview of the car, Bob asked if I would like to give it a test drive to see how it handled. Since it was a hybrid, he not only went over all the features, but especially those unique to hybrids and this vehicle in particular.Once I decided I was interested in the car, Bob Muir and I negotiated the deal, and then he thoroughly explained various items I may wish to include to protect it's interior/exterior, Extended Warranty for peace of mind regarding potential future costly mechanical issues, pre-paid Service Plan which could save money over time, etc. He introduced me to David Farewell so that he could handle all the paperwork regarding the purchase Contract, add-ons I had selected, etc. Mr. Farewell reviewed everything with me again to assure I was completely satisfied with my decisions and to answer any questions I may have. Once everything was complete, Bob took a considerable amount of time to once again review the features and to assure that my cell was synched with the car, etc.The entire process could not have gone any more smoothly from start to finish. Recently, I had the car in for some simple service. Both Lon Mowery and Ron Sullivan of the Service Department were attentive, extremely helpful, knowledgeable in answering any of my questions, etc. I was in and out quickly after waiting briefly in their comfortable waiting area ... complete with TV, shoe shiner machine, available beverages, and outlets for charging our electronics, etc. My husband also uses Vatland Service for his non-Honda vehicle and is extremely pleased with them.I would highly recommend Bob Muir in Sales and Lon and Ron in Service to assist you with your needs, but venture to say that all of Vatland's team will also be friendly, cordial, helpful, informative, and do whatever they can to make your experience with them as enjoyable as possible.

time after time

Time after time the people at Vatland Honda go above and beyond. This time it was a new FOB, my old one was almost in 2 pieces. Rick ordered it and on a saturday no less they programed it and had it back to me in less than 30 min. Everything was programed flawlessly..Nice job Rick and all the folks at Vatland!Sincerely, Jim Beaudoin

tire light on

As always the service here is top notch!! Lon is always on top of any problem and explains his solution and the reason behind it. I would never willingly go anywhere else:-)

excellent

you all have been excellent over the past 8 years i have owned my Honda- thank you-keep up the high standards for your customers

Great service

My service was great. It was on time and I didn't have to wait long. I am going back in a few weeks from some recall work. Lon is giving me a ride to my gym and picking me up, so I don't have to miss my usual routine.

Ron Perez made buying a car easy. He was great.

Our experience with buying a car at Vatland Honda was terrific. The best .Ron Perez was very friendly, and professional in his approach. Not high pressure, but gave us an outstanding presentation.I will recommend Vatland, and Ron to everyone. Because of our success, all of our friends and family will be buying from Ron, and Vatland.Thank you for a great experience.Michael and Kristine Bowsman

Cheryl was our service rep.

Very pleased with the service on my Odyssey. Cheryl was our service representative, and my car was taken in promptly without any delay.Would be back whenever service is required.

Great car buying experience.

I have purchased several cars from Vatland Honda. Jaques Pons, who has helped me buy my other cars from Vatland, along with the Finance Dept., worked very hard on finding the right car & getting the best deal for me. I am beyond elated with my new Honda CRV. The best group of people you could ever have, to help find the car for you and make magic with numbers in the world. Every question I asked was answered & the tutorial on my touchscreen was explained to a T. Great group of people.

Best Car Buying Experience

I am a 64 year old single women and this is the best car buying experience that I have ever had! I was taken serious with my requests and negotiation were handled with the upmost respect and professionalism possible. Ladies, if you want a good experience see Joshua Rivera, Tony and Robin! Thanks guys, I love my new Civic!!

Exceeded expectations

Al was informative, attentive and knowledgeable in response to any questions we had. He gave us all the information we needed to determine whether to purchase or lease the automobile. We decided it was in our best interest to purchase.

Excellent service from Cheryl Stottlemire

Cheryl Stottlemire, Svc Advisor, took very good care of me during my regular service. She is professional, helpful and friendly.I look fwd to many yrs of Cheryl taking care of my svc needs,

Have protection glaze reapplied to the rear of our Honda CRV

It is always a pleasure to visit Vatland Honda. The employees are friendly and very knowledgeable. We are in and out in a very reasonable time. The dealership is very clean and welcoming. WE are always treated very well.

Excellent sevice and professionalism

From start to finish it was a very good experience.Tom was very helpful and informative from when I first came to dealership.No pressure BUT VERY FRIENDLY

Great

Great! I had a recall on my airbag inflator, and they fixed it quickly. I called on a Thursday and they were able to fit me in the next day. Thanks!

New car purchase Jan 2016

Brandon Stone was very helpful and professional in handling my transaction. At no,time did I feel any sales pressure. The vehicle. Was ready when promised and it's operation,fully,explained by Brandon

Oil Change

The service is great and so is the staff. In and out very quickly It is always a pleaseure to come to Vatland for service> They also have good cofww and cookies

Second varland experience, even better than the first!

We just purchased our second used Honda from Vatland and the experience was great. Of course, Honda products speak for themselves in quality and reliability. All the people we dealt with were very friendly and knowledgable. They made you feel very comfortable, like an old friend. Tom Aspromonte, the salesman, went up and beyond our expectatios. After driving the vehicle, we questioned the smoothness of the ride and Tom, Dan, and Chris, the technician, immediately identified and resolved the problem. (It was a tire problem unrelated to the vehicle).. I felt there is a geat team effort to satisfy the customer. We are proud to be driving our Honda!

"Tom Aspromonte has ALWAYS provided EXCELLENT service"

Good friend recommended Vatland Hondaand knowing that Tom is going to take care of memade it even better. I am happy owner of newHonda Pilot.

Best dealership in the Honda family...they go above all othe

Love everything about Vatland Honda ..... They go above and beyond to insure a pleasant transaction at time of purchase. Love Ladies day...one of a kind bonus to purchasing a Honda in Florida. Ohio could learn a few things.

Pricing

I feel the price for an oil change and tire rotation is almost double what I pay in New York, where costs are much higher. I will forward to Vatland Honda an solicitation from the Honda dealer I use in NY.

Lon has ALWAYS provided extraordinary superior service.

As long as Lon Mowery, Service Manager, is at Vatland Honda, we will continue to bring in our Honda s for service. We have also referred several of our friends to Lon. Lon is always so personable, friendly, caring and ever so knowledgeable about all of Honda's cars and products. He always explains in detail any service questions we may have. Lon is truly a "people person" who truly cares about his customers and takes pride in his job. Employees like LON are "rare." Vatland is VERY fortunate to have such a dedicated employee. We can honestly tell you it is because of Lon Mowery that we are loyal customers to Vatland service department. As long as Lon is there...so will we be.

Great experience! Great Team!!

I recently purchased a vehicle from Vatland Honda and I could not be more pleased with the process. From the salesman Josh, who was very informative and friendly, to the Finance Manager David who went above and beyond to get me the best deal possible. I was in a time crunch to get the deal done, as I was leaving town the next day and everyone involved made sure they did what they could to make things move quickly. I was also greeted with a smile and hello from any employee that I came into contact with. Along with a new car, I was also given a large (very large) stuffed animal for each of my girls (they even got to pick them out). It's a small gesture, but it was an added bonus that made my kids happy. It truly was a great experience!! I highly recommend Vatland Honda for your next vehicle purchase!!

Starting new Accord,

Not being used to not using a key to start the vehicle I called the dealership when the car would not start...spoke with my salesperson who was very patient with me and talked me thru how to get back on the road driving my fabulous new Accord... ( it was completely my fault that it would not start) color me embarrassed...

"There is no small "s" in "SERVICE" at Vatland Honda

If you could take a place in this world compare it to "over the rainbow" for car dealerships you would find yourselves at Vatland Honda. Our family lives a couple towns over from Vero Beach, FL and have been making the extra miles to go there for service because they really have taken the word "SERVICE" off the paper and into the heart of service by their details to making you feel your not just another owner, a place of warmth while you wait and a relief of trust.Thank you for being you Vatland Honda (and the chocolate chip cookies:!)

Enjoyable Experience

Very fast and professional experience, clean shop and show room floors, tyler informed me on all repairs needed great service advisors overall a great experience

Oil change, tire rotation and car wash.

My service was prompt and professional. Lon Mowrey thoroughly reviewed my vehicle's service history and explained what was scheduled to be done. I always feel confident and safe that all necessary or recommended work on my vehicle is supervised by Lon.

"JAKE KELLEY THE BEST"

I WENT CAR SHOPPING WITH MY MOTHER AND MY TWO YEAR OLD DAUGHTER. KNEW WHAT I COULD AFFORD, WHAT MY MONTHLY PAYMENT COULD BE AND WHAT TYPE OF A CAR I WAS INTERESED IN. AFTER FIVE DEALERSHIPS AND GIVING MY PRICE RANGE OF A MONTHLY PAYMENT THE ONLY SALES CONSULTANT THAT LISTENED TO ME AND WAS WILLING TO WORK WITH ME ON OPTIONS WAS......JAKE KELLEY.BY THE TIME WE GOT TO JAKE KELLEY WE WERE EXHAUSTED AND EXHAUSTED OF LISTENING TO BS ( U KNOW WHAT THE BS STANDS FOR). WHILE JAKE WAS HELPING ME, THE HONDA DEALERSHIP HAS A SANTA THERE, HE WAS SO WONDERFUL TO MY DAUGHTER (AND PATIENT)....THANK YOU.THE DEALERSHIP ALSO HAD A PLAY ROOM FOR KIDS AND COOKIES AND LEMONADE, WE SO NEEDED THAT AT THAT TIME A LITTLE MORE SUGAR TO KEEP US ALL GOING.THE ONLY DOWN FALL TO THE WHOLE EXPERIENCE WAS THE FINANCIAL DEPARTMENT...COME ON FIVE HOURS - THAT'S BAD, REAL BAD DON'T GIVE EXCUSES IF YOU NEED MORE HELP IN THAT DEPARTMENT THAN GET IT....FIVE HOURS? *THAT'S WHY RATINGS ON CUSTOMER SERVICE IS NOT A FIVE STAR.* IT WAS JAKE KELLEY AND HOW HE WENT ABOVE AND BEYOND TO HELP US THAT MADE THE WHOLE EXPERIENCE AN UNFORGETFUL ONE .WE KEEP ASKING OURSELVES WHY WE DID NOT GO TO HONDA IN THE FIRST PLACE. ************THANK YOU JAKE KELLEY FOR ALL YOUR HELP, SO GREATLY APPRECIATED CHELSEA, ANNABELLE AND CHRISTINE************** I HOPE VATLAND HONDA KNOWS HOW WELL OF A SALES CONSULTANT THEY HAVE AND APPRECIATE YOU.

Impressive experience!

No pressure to purchase the veichle or any of the packages reviewed with us.Excellant sales consultant to work with us,knowledgable ,friendly and made us feel very at ease.

service advisor needs to 'back off'

the work on my crv is great...service advisor NOT so great. I came in for service with coupons (total of 135.00) I'm on a fixed income..i don't like the service advisor backing me into a corner stating I need MORE things done to a total of $321.00..I'm used to dealing with Lon Mowery (great guy-he listens to my concerns)..the advisor I used last visit 'gets into my face'-made me feel like if I don't have his recommendations it's 'oh well' get it done...

The entire experience was top notch!

I've been dealing with this dealer for over 5 years, I drive 3 hours for any major issues. This was my 2nd purchase in 5 years. 1st used, got 95,000 miles out of Accord with 112,000 on it, sold it years later for amazing money. That was a great deal. Now purchased the HRV 2016 yesterday. David, Vatland went out of his way to obtain the exact car I was looking for making concessions I've never seen in all my automobile purchases (13 cars to date). The professionalism, honesty, and quality care everyone provided to me and my family was outstanding; from the cookie bar, service dept., new car sales, business department up through the owner, Bob Vatland giving me a personal welcome and introduction was beyond any prior experience.

Very satisfied, Vatland was very accommodating

I traded my car in for new and Tom Aspromonte (salesman) work hard to get what I wanted on the deal. I love my Honda and would recommend anyone to be very satisfied with what they are searching for.Christine Magalhaes

First

This was the first experience buying a car without my deceased husband . I was pleasantly surprised that it was not that bad and Al was very patient with me.

New suv purchase

The willingness to be up front about the New SUV model was refreshing. The sales person (Jacques Pons) got right to the cost factor and was willing to negotiate. He was very helpful in guiding through the process.

Wonderful!

Most pleasurable experience. I am not a fan of 'car shopping', but my visit to Vatland was not the typical dreaded car buying hassle and resulted in the lease of my new vehicle. Kudos to Ron Perez and the team at Vatland for going above and beyond my expectations.

Excellent. Mr. Muir was highly knowledgeable and very pleasa

The salesman was not pushy, very knowledgeable, and personable. He gave me time to discuss purchase with husband and helped to negotiate a fair monthly payment.

salesman

Bill is great...sold us a car and said he would get the water spots fixed when we bring it in...fourth car we bought from Bill...he's wonderful!

1st service on my 2015 CRV

Been with this dealership for many years and always return. Bill Green is our awesome sales person and Rick Ellis is a great service person.

BEWARE!!

Stay away from this dealership! All they're interested in is making a quick sale and getting your money. There was absolutely no follow up from salesman, sales manager or any customer service at all. Questions to them were ignored. Price I paid was highest of three online listings and the vehicle was missing the 2nd master key, driver keypad code and owners manual.

Got car appt in a hour notice- electrical problem on new veh

Car fixed in a hour- electrical relay short on car with 350 miles Rick was very helpful getting me in and out in an efficient manner

dealership

Everyone was very friendly and helpful. I even got a stuff toy from Vatland Honda. I love my new Honda CRV. Drives wonderful. I love it and will recommend it.

Service Appointment

Cheryl did a great job as usual. Fast service, Pilot was checked over completely. Even my sister comes from Labelle for service on her Pilot.

Great service from Ron SUllivan

My car was promptly taken care of all my questions about the car were answered in a professional manor left the dealership well satisfied will return on the future

Hassle free experience

Salesman was Mr Jacques (Jack) Pons. I am over 60 and have purchased only two new cars in my life.I can't think of things I dislike more than going to a dealership to purchase a new car. Jacques made it easy and with no stress. I received a fair price and was treated with the utmost respect. I also dealt with Robin Staples and David Farewell in Finance and A J Check, Parts Specialist. All were a pleasure to deal with. I also plan to have the car serviced there. Ask for a tour of the service department and you will be impressed.

Sales and Service Review

Excellent service and sales force.I had great experience to purchase and to service my new 2016 Honda Accord LX.No gimmicks, friendly and prompt response to my needs and questions, no hidden cost while purchasing the car.

GOOD SERVIICE AND SUPPORT.

Lon Mowery runs a very professional service organization. The staff is very responsive and one comes away with the belief that quality work is done, Ron Sullivan, as a member of Lon's staff, is supportive and good at following-up. The service organization is the primary reason I bought my most recent Honda CRV from Vatland.

Positive

The Accord that I purchased in 2013 has needed no significant repairs. The maintenance is covered by a service agreement I purchased with the vehicle. They have taken care of all maintenance properly. This visit they pulled up a recall software upgrade and performed that. Best of all, the car wash I purchased should never have washed off all the sticky Florida bugs off the front end. But they put in the care and elbow grease to get them all off without requiring the more expensive detailing. This exceeded my expectations

RELIABLE AND EXPERIENCED

I travel from Melbourne Beach to have my car serviced at Vatland because I feel safe knowing the maintenance will be done properly and thoroughly.

Fast Efficient & Friendly

Vatland took care of a problem a GM dealer could not fix and did it in minutes and only had me pay for the part, which by the way the GM dealer should have paid for but would not. The part cost $10,

PLEASANT EXPERIENCE

One of my best car buying experiences ever. Josh made everything go smoothly. He was very courteous, knowledgeable, and friendly. I would definitely recommend Vatland Honda to my family and friends and especially advise them to ask for Josh Rivera as their salesperson.Since I am fairly new to this area, this is my first buying a car at Vatland, but I have dealt with the dealership before for a minor repair and when my remote battery had to be replaced. So far my experiences with Vatland have been positive and look forward to doing business there for all my maintenance needs.Merry Christmas,Nancy Truncale

Very pleased

I have been having maintenance on my two Honda vehicles for the last thirteen years at Vatland and have always received excellent service. I want you to know that I particularly like the individual attention given to me by Lon Mowery and his recommendations on necessary work to be accomplished and timing. Will Cravens

Good Experience

We recently purchased a 2016 Honda CRV from Vatland Honda. So far our experience with Vatlandand its employees has been great. We made three visits before making our purchase. Our salesman, Bob Muir spent as much time with us as we needed explaining the operation ofof the vehicle and its equipment.. Lon in the Service Department seems to be very conscientious .We detected a noise while the CRV was idling . He called us that evening to explain what it wasafter he had done some research. I love my new Honda and know we will continue to havea good service relationship with Vatland Honda.

Recall of 2015 Fit

Received call from service rep. Rick and made appt. for recall service. Rick was waiting for us at appt. time and we discovered that car was also due for an oil change so he was able to take car of that also. He phoned when car was ready -- in a reasonable time -- and we picked up the car and paid for service. Everyone was pleasant and efficient. We have been Vatland customers since moving to Vero in 2008 and will continue doing so in the future.