Van Chevrolet

Good service and communication

Great service and solid communication. Service manager was insightful and helpful. Car was returned with all issues assessed and rectified. Thanks Van Chevrolet for your great service!

...Always a truly exceptional experience.

Great customer service - as alwaysGreat price on a car and very quick finance process...I will only purchase and trade my vehicles at Van Chevy.

car service - got door handles replaced, works now

Gabe was great and helped replace two door handles that fell off

Exceptional experience !!

I went to the dealership hoping they can help me with getting a new or even a used car. They went over my options and found what was best for me. Did not take long to verify my information and before I knew I was driving away with a new car. With no problems. My salesman was very informative and helpful. He got me the best deal. I am very happy with how this dealership helped me and have no complaints.

Great service by John Morris!

Today was my first time at Van Chevrolet.I received courteous, attentive, informative and quick service.Everything was explained and questions answered.I will be back-----Marcia Cooper

Helpful dealer

Saw the vehicle on the web. I called the dealer and discussed the vehicle. Turned out that it was not exactly what I was looking for. Dealer offered to let me know if the right vehicle came in.

Van Chevrolet AZ Service

As usual this was an overall great experience in the Service Department. Service was prompt and complete. My Service Advisor Kosta Agnos made sure all service and tests were performed and gave me a complete "rundown" on services preformed.

Service of vehicle.

Thank you to service advisor Agnos Kostas for the exceptional assistance in the recommended service work necessary in keeping my vehicle at its best performance. Keep up he good work at Van Chevrolet 0n Frank Lloyd Wright in Scottsdale.

Service experience

Tim Hodder, Service Consultant is a very reasonable person who cares about the customer and believes the customer is always right. He is very thoughtful and knowledgeable about cars and trucks and associated issues. He sets the bar that other service advisers need to reach. Service staff attended to me the second I pulled in and Tim was there in a matter of minutes. He advised what service should be done, told me how long it would be and offered the shuttle service. I waited for my vehicle which was ready in the time estimated and advised me of what was done in detail. Afterwards I had a question about a situation, he looked into the matter and resolved it. Tim gives you a five star experience.

Good Customer Service at Van Chevrolet

The service was excellent and the price fair for what they accomplished.

Happy customer

I was very happy with the service department at Van Chevrolet. My car runs like a dream and only requires regular maintenance. I would highly recommend this dealership.

Service

Tim is great and a pleasure to work with at Van Chevrolet!

Recall service

Manny at Van's Chevrolet was wonderful to deal with. He called before and after service was performed. Didn't know of second recall needed.

It was good

Because I like the Daley's brothersAnd I always leave feeling like I got what I wanted it is always a good experience there

Great Service!

I received great service in a timely manner! Kosta was very polite, he explained everything in detail and provided me with a loaner car! Thank you, Kosta

Great service and speedy oil change

Van offers exceptional service, it's convenient and they're speedy. I keep returning to van for service. I have had the worst experience with sales people though. Will never go to van to purchase again. 3 very bad experiences and walked out each time. Salesmen were pushy, lying, aggressive and offered the worst deal ever.

Great customer service.

Super service rep.Costa is always ready to take good care of his customers.

Service Appointment on 10/13/2016

Kosta was righ on top of things. I was greeted right when I drove in. They had read over my comments when I set up the appointment and knew exactly what needed to be done. The appointment lasted about an hour.

Great Experience

Very customer friendly and accommodating. Chris was service advisor and he made it super easy and efficient. They fit me in for a service that was more than I originally scheduled for. Thank you.

Car Repair for a CNG fueled vehicle. 2001 Cavalier

Tim H was great, and easy to talk to. He kept me updated throughout the day.I would go back for repair services no problem.Paul

Great service

Fast service.Scott Santos was very efficient.I received the appointment time I desired. They gave me a loaner car, and the service time was shorter than expected.

Nancy Zingg

Everything was great, Sean was very helpful and his dedication was outstanding. All the people I dealt with were very helpful. Bob in finance was great also. Thank you for your service.

New Car purchase

Jose ( sales associate ) and Drew ( finance manager ) were both great to work with on the purchase of our new corvette!Thanks again!Doug and Gloria Faust

Service is good,

My service rep was knowledgeable and friendly. I was told that there would be a short wait to have my vehicle serviced that morning and he showed me to the waiting area and brought me water. I have no complaints about the service to my vehicle. My only complaint is that during the initial purchase of the car and buying an extended warranty I was told that oil changes would be free. However that is not so.

Truly Exceptional Service at Van Chevrolet!

NO hassle, NO gimmicks, NO hidden fees. Just top-notch, honest service from Robbie, Brett and company - definitely NOT the dreaded stereotypical car-buying experience! Thanks for a smooth, easy transaction. We are happy to recommend contacting Robbie Michaels at Van Chevrolet!

Vette owner

Great Fast Friendly service with a free car wash. I recommend them to everyone. Bob M.

Service department is great!

John Hale is my service advisor and I've dealt with him every time I come in for service. He is why I continue to got to Van's in Scottsdale for service and I live in Glendale. He always takes amazing care of my truck and I and never leaves me out of the loop or without transportation.

Service Dept

Went in for oil change and air bag reflash. Service writer, Adam, was great. Service was quick. They even washed my Corvette. Coffee was in the waiting room along with pastries for those who wanted them. I believe they have WiFi, but I did not use it. Very pleased.

Service Dept.

The people in the service dept. have always been knowledgeable, friendly and helpful. Great service and always fast service. The GM, Smiley, also has a 5 star rating with me. I would go back to him for my next car.

Excellent job quickly done!

Tim my service advisor was courteous, helpful and understood my concerns. He told me what he would do and how long it would take. I was pleasantly surprised when he called earlier than promised and said that I could come get my car. I will recommend him to my family and friends in the future. Good job Tim.

Van's Chevrolet has class!

Len Smith was my salesman and he really did a great job fundraiser no the car I wanted and a price I could afford. Very friendly, professional, clean dealership. Highly recommend.

Van Chevrolet Maintenance

Jason Smith and Van Chevrolet have always taken care of me. This is my third visit for maintenance and upkeep. Jason Smith and Van Chevrolet have always taken extremely good care of me. Thank you!Val Knight

Van Chevrolet Service Department

Polite professionals. Eager to help,assist and inform. It is for those reasons I bring my car from Chandler to be serviced.

Excellent

Tremendous Sales Force. They were enthusiastic and very thorough in explaining the features of the vehicle. After the sale, they made sure I understood that they were available at any time for additional help and information.

First Service

Van Chevrolet made our first service on our 2016 Chevrolet Silverado a very pleasant experience. They supplied us with a vehicle to use for shopping while they serviced our truck. They went the extra mile to fix a rattle we were hearing when it turned out to be our side step by tightening a bolt. My husband is a disabled Vet so this was great.

Enjoying my 2017 Chevy Cruze

After test driving the 2016 Honda Civics for a week, we decided to pursue exploring a 2016 Chevy Cruze with low miles and good technology. We found a prospect in the internet but when we got there the first time, we couldn't find it. We returned early next morning and to my disappointment I learned that the car was sold, so my only choice was to pursue other cars in the lot but couldn't find a used Chevy Cruze that met my requirements.Then we talk to Scott Daily who delegated Ron to help finding a car. We couldn't find any used cars with low miles, colors and appealing technology. Ron was very helpful in presenting to us all the options on used cars but none of them were attractive, and fit my criteria. Then, Ron suggested to look at the 2017 Chevy Cruze in the showroom and started to talk about the latest technology updates, the hatchback body, the new turbo engine with 38 miles on the highway, upgraded touch technology and all the free GM services such as On-star and XM radio for 24-months. This Chevy Cruze met my likes close to perfectly, except the price was a bit high. Ron provided us the options to buy, or Lease in detail, and gave us a preliminary quote on the cost for both options. We decided to test drive this car, enjoyed the ride and all the technology packed into the Chevy Cruze. I decided to drive home this car on a 39-months LEASE, and the rest is history. After one week of driving, I continue to discover more technology features such as the Apple play that makes the touch less phone and texting possible, and the GPS assisted driving are features that really enjoy on my 2017 Chevy Cruze. Thanks to Ron, Scott and their staff for the great assistance with the entire Lease process from negotiating a deal to finance closing. I'm very happy with my Chevy Cruze, and feel it was worthwhile to discuss the purchase/lease options available at VAN Chevrolet. We will definitely recommend this dealer to friend and relatives.

Device was outstanding

Tim in service is a class act. Kept me in the loop every step of the way.

Great service.

David was professional, kind and very helpful. I can't thank him enough for his service. I arrived at Van Chevrolet, my door was opened for me, was asked what my visit was for and treated with kindness.

New Suburban Purchase

Scott Daly and his team were outstanding. They gave me a great price, great service and good advice with my current car.

Excellent Car Buying Experience

Great Buying experience. Special order received in 6 weeks.

Oil change

Great job. The service manager, Daniel Sanchez, met me on the drive and greeted me personally while the service advisor was called. Everything was fine. David took care of the oil change and let me know when everything was finished. Great job.

Great Car and Great Buying Experience!

My salesperson, Jose, was great to work with and actually made the buying experience fun.The dealership worked to get the exact make and model and color I wanted and I wasn't disappointed. Two thumbs up for Van Cheverolet.

Routine Maintenance

Everyone there was courteous, helpful and professional. They got me in and out quickly and did an excellent job with my car. They made sure to tell me everything my car needed before doing it

Very professional

Treated me with respect even though I am an old crazy redneck. Took forever to get the car but not the fault of the dealership.

Repair review

Jason Smith did a great job of taking care of repair.

Great service !

They took care of my oil change and my recalls in one visit, saving me a lot of time. It was done in a few hours. Thank you!

Troy Flippo

The Salesman was very courteous and performed in a satisfactory manner, and did help me with some of the features of the Truck I purchased, but did not go over everything. I found the finance manager and the person in charge of add on's or accessories, unresponsive to my calls. Other than that it was an overall good experience.

Quick

Great deal and very quick. It did not take all day to get everything completed. They gave me a great price for my trade. Thank you.

Best service in the valley

I've now purchased and serviced two vehicles at Van Chevrolet and Kosta has been the best. Thanks to all of you for being flexible and understanding.

Completely satisfied with our experience

Felt welcomed from the time we pulled up. All staff friendly. David Seifer was great to work with. All our ques were addressed & everything explained thoroughly. We never felt pressured or rushed throughout the transaction. We will highly reccomend David to friends /family in the market for a vehicle.

Zaktek 2013 Malibu

Van Chevrolet applied Zaktek to my 2013 Malibu. It was done with a high degree of quality and I'm pleased with the results.

Owner

Great service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Recall repair

Took my 2014 Silverado in for a recall repair. Repair was done in a timely manner while I waited, when they called me up to tell me that the repair was completed they informed me there was a second recall I knew nothing about and they went ahead and fixed it also. I am very satisfied with the experience.

Good review

The service on my car was completed correctly and in a timely manner, suggestions for future services were given. The service advisor is courteous and helpful.

Owner

This is my third Chevy Silverado in 4 years that have purchased from Van's Chevy. My experience has been swift, effortless and best of all served all of my growing needs. As my company has grown my main vehicle has needed to grow nearly each year larger in capacity due to towing. Van's has made it possible to bring my vehicle back each time and trade for a new vehicle without feeling like I have lost everything I have worked so hard for the year before. I would highly recommend Van's for any of your Chevy truck needs, and I would highly recommend Jacob my sales person , or Brett his sales manager and of course there back office for all the support along the way! Great job, see you again as my business grows and my needs expand. Jamie Wilke

Buying used car for my son

Just wanted to say thank you to Michael Nations and Tim Raspillar for the awesome service we received while buying a used car for my son. Mike was great at explaining how important it is to build your credit to my son who had never done this before. It was a very painless process! You guys rock!

Tim Hodder

great experience! Tim Hodder was very professional. Very helpful Chuck Mullins is the Best!

Van Chevrolet

I've taken my Corvette since I bought it in a private sale to Van Chevrolet for all of my maintenance needs. I have had the greatest service experience on each visit to this dealership.

Great care in after market parts

I came in on appointment to get my after market running boards installed. While I was there, I inquired about spray in bed liners. Without having an appointment for this service, John was able to have it done for me the same day.

Excellent Service Experience at Van Chevrolet

My car needed a new battery, new windshield wipers, and an oil change. I had to have it jump started, and I took it to Van Chevrolet. I was attended to right away, and upon examination, it was discovered I had a fixable leak in a tire, and that it would be a good idea to have them rotated. Well, as long as we are here . . . Seriously, though, Adam the service advisor took very good care of me, explained everything, and delivered the car back in the time and for the price promised. I am very pleased with the service I received.

Van Chevy

In for oil change and tire rotation. I was also getting a "check trailer brake" message when I was not towing anything. My service advise Jason quickly got me set up with a loaner car. He kept me informed throughout the entire process. The problem with the trailer brake was diagnosed and repair options given. Jason was great !

service repair

The service department is great here. Very helpful and answers questions put to them and if they don't know will find out.

Good buying experience

So far it's been a great experience. Sales team work to get us the vehicle at our price.

Highly recommend Van's Chevrolet

Great service and sales personnel - highly recommend Van's. Honest and detailed in all communications. Schedule for service completion was on time and vehicle was ready when I required. I especially like their courtesy shuttle service.

Warranty work--on a tight time frame

Very helpful . Was under a tight timeframe and needed to coordinate the warranty work on new car and return of leased car. Scott gave it the extra touch.

Repair window.

I always have a great experience with Van Chevrolet. Adam has been the person to help me each time I go in for service. This time he arranged for a loaner car for me.

Ryan was terrific.

I wasn't the easiest transaction, bringing back one vehicle after a day. But Ryan and Brett were nice enough to replace the original with another that I liked much better. Kudos.

New car purchase

Dave Seifer was an excellent salesperson. He was very knowledgeable on the car we desired and he went out of his way to find us the automobile that we wanted.

Great Service!

I brought my car in to have some recalls done and had very good service with a very quick drop off and pick up time! Thanks to Tim Hodder for the great service!

Van Chevy Review

Just bought a new Corvette. Sales has been exceptional in negotiating with us. No high pressure, in your face tactics, just professional courtesy and follow through.

5,000 Mile Check Up

Great Service! Brought my car in for the 5,000 mile checkup, oil change and tire rotation. In and out within an hour.

Oil change

Good service, I left my car in the morning and picked it up after 3. I had to wait about 20 min but not a big deal

camaro shopping

I've gotten 2 cars from van chevrolet & both experiences were pleasant & fairly quick. i knew exactly what i wanted & they were able to accomodate my needs. jos is the best & helped me name both cars!

Excellent customer service

Customer service was exceptional as always. Vehicle service completed in promised timeframe.

Service oil change

excellent service and very short amount of time. Enjoyed coffee and donuts while the service was performed I would bring my car here againthakn youMr Montez

Merek was fantastic

The simplest most honest event. I was shocked I was even buying at a big name dealer. I didn't get to negotiate the price but there was no need to considering the 4th of July sale. I would buy there again and again!

Easy to Deal With

Van Chevy was a great dealership to work with in buying our Chevy Cruze. I especially enjoyed Smiley, the GM. They understood what we were looking for and made the entire process easy and quick. We are very happy with our experience.

Top notch service

I recently had my 2006 Corvette serviced at Vans. I am a repeat customer. Service as done and completed as promised. They always keep me informed along the way. Customer lounge is comfortable and has expected beverages and snacks. And free WiFi. My service advisor Tom Kaskas is the best. He is focused on customer service , and keeping you informed along the way. Vans always exceeds my expectations

So amazing

Loved working with Adrian and Marek! They are both so amazing! This is the second vehicle I have gotten through Van Chevrolet and will continue to come back in the future. The staff there treat you so well :)

THE BEST SALES EXPERIENCE

GREAT IN ALL WAYS POSSIBLE.SEE YESTERDAYS REVIEW THAT I DID, FOR MORE DETAILS.

Van Chevrolet Review

they (Van) were great servicing my 2013 Traverse when the AC malfunctioned. Courtesy Chevrolet, who i bought the truck from, said they were to busy (110 in Phoenix) and maybe next week or the week after. Needless to say i bought my 2016 from Van

HAd an airbag recall serviced at Van's

Car returned washed and cleaned. Requirements on filling this form out are to complex!

Admin

Chris Pierce made this a great experience and I would buy from him again

2016 Silverado

Very helpful. Sean and Brett took time to show me all the features and details of my new truck. They worked with me so I could get a good deal and into a new truck.

My 2015 Corvette

Tom Kaskas is the best and I appreciation is dedication and commitment to me, a long term customer

Great Service!

My customer service representative, David Rudzki, provided excellent service getting approvals from my fleet service and completed all repairs/cleaning in a very timely manner.

I Have A New Car

Although it took more than a minute to get everything in order with my new Malibu, John Morris kept me informed at every turn. I was given a ride to a friend's home and when I was informed that the work would not be completed that day, Van Chevrolet provided a loaner for me to return home.I returned after receiving notice from John that my car was ready and it was beautiful and I was reaffirmed in my decision to purchase that car.Thank You!

Great service

At Van's Chevrolet the service writer I use is named Kevin. He takes the time to listen to my concerns about my truck and is very respectful of me. He makes sure it fixed correctly the first time. I always go back to Van's.

A Pleasant Experience

I bought a new car last week and for once, I didn't feel as though I was being sold a case of bull! I honestly wasn't interested in purchasing a new vehicle, but after driving the Malibu and then weighing my options based on my needs, it then became an easy decision. And, I LOVE my Malibu!!!

Great

Rebecca was our sales rep and she was great she understood what we wanted and made the presses very easy, we had a fun time buying a car from her.

Customer Service

To make a long story short...I have 2 kids under 2.5 years. I had to get them and their seats out of the car and take w me to service waiting area. I got NO HELP whatsoever! My service consultant took the notes down and told me to meet him in the waiting area....then left. My kids had to stand next to my car in the service lanes while I took out their seats then I had to carry the seats across the traffic w them walking behind me. I couldn't hold their hands in traffic. And no one opened a door for me either as I got 2 kids and 2 large car seats in the door. No one directed me where to go as I stood there looking around. There were at least 10 employees outside that witness me walking and 15 in my direct view sitting at their desks when coming in the door.Then another waiting client had a dog in the waiting area. It bit my 1.5 year old, broke the skin and left a big bite mark on his stomach. Why are dogs allowed in the waiting area? It was not a service dog! Asked for a first aid kit, got a heavier blue cloth soaked w water to wipe my sons belly. Thankfully he seems to be ok and the situation wasn't worse. Sheila in HR was very nice and had me fill out an incident report for the dog bite. She offered us water and tried to keep my babies busy and happy while I filled out paperwork. She also walked us to our "loaner" and made sure we were good to go. I give her an A! The customer service was not what I would expect being in North Scottsdale. You would think they'd be overly pleasant! Their ability to handle an "accident" was awful. I am definitely not a happy with this dealership experience.

Good Job!

Every sales rep made you feel like you are part of the team that pushes for the best deal for your money worth and product.

Great job by Dave and Clint!

Dave and Clint did a great job of making me feel like a valued customer. They took care of 2 of my cars and made sure that they both came back to me in tip-top condition. They communicated back and forth several times to keep me up to date on everything. Great job!

Great help on a Chevy Volt

When I walked into Van Chevrolet, I basically knew what I wanted: a Chevy Volt. However, my family members were pushing for a Prius. Jose Albanil greeted me as I walked by, and I told him my predicament. He responded by researching and comparing both cars for me after we spoke and e-mailing me information; in person, when I took two test drives, he was very communicative, professional and polite. Needless to say, I bought the Volt. He walked me through the sale process and he has stayed in touch afterwards with a call to make sure all is well. I would recommend Jose to anyone interested in a Chevrolet.

Salesman

Salesman was exceptional. I am a repeat customer. He was knowledgeable and addressed my needs.

Van chev

Service was done on time, but having to have a long survey is a pain in the neck.

Purchase 2016 Chevrolet Truck

Dave our Sales Rep was courteous and very knowledgeable regarding the 2016 Trucks we were interested in. He thoroughly explained all the features and helped us through the negotiation process. The Sales Team helped us to get where we needed to be payment was and gave us a good price for our trade ins.

Great experience!

Everyone was great! They made our first time experience in ordering a vehicle a wonderful one. Tjuan was our representative and he was great. Personable, kind, funny and very knowledgeable. I would recommend this dealership and representative everyday of the week and twice on Sunday...thank you so much! Love my truck!!

Lease of 2016 Malibu 2.0 T Premier

Rebecca was a pleasure to work with and imparted a great deal of knowledge for me and my husband to process for our decision. This is our second experience purchasing/leasing from Van and will do so again.

GREAT CUSTOMER SERVICE

JEAN, WAS OUR SERVICE CONSULTANT FOR YEARS AND IS NO LONGER THERE. SOWE WENT TO JOHN MORRIS FOR THE FIRST TIME AND WE ARE GIVING HIM OUR FUTURE BUSINESS, BECAUSE OF HIS PROFESSIONALISM AND FOLLOW THROUGH ON SERVICE ISSUES..HE ACTUALLY REMEMBERED US AND OUR CARS FROM WORKING WITH JEAN, WHO HE SAT NEXT TO.SINCERELY,MARK AND JAMIE STRATMAN

Great Job At Van Chevy

Great Job At Van Chevy. Len was a great salesperson. Len did not rush me into buying my new Tahoe. Len was honest about all the cost. Thanks Steven

Van Chevrolet

My experience with Van Chevrolet has been very positive. In fact, I bought two (2) cars within two (2) weeks with one of your best salesman! He was knowledgeable and very good to work with.

Purchase 2016 Chevrolet Silverado

Our Sales Representative Dave was very knowledgeable with all the options on the 2016 Chevrolet truck models . Smiley and the rest of the sales team really did an outstanding job of getting us where we needed to be in order to afford the 2016 Chevrolet Silverado truck.

DECEITFUL & DISHONEST DEALER

Called Van Chevrolet in responding to my request to purchase a new vehicle. Spoke to the salesman who sent me the email after receiving my request from Chevrolet.com. I informed the salesman of what I was look for and the pricing that was quoted to me by other Chevrolet Dealers.His response was that he could meet or beat the prices that I gave to him. When I got there, it was a whole different story. First of all, when I asked about the options that were on the vehicle, his answer was "yes" to all my questions. When we looked at the vehicle and saw that it did not have those options, his reply was, "oh, I guess it doesn't have that option.As far as the price, it was now thousands of dollars higher than told to me on the telephone. The sales manager accused me of lying and said" there is no way they could sell you the vehicle for that price, but you can buy it from me or this price."Oh, if I had a dollar everything a dealer told me his price was the best. Anyway, STAY AWAY FROM THIS DEALERSHIP IF YOU WANT A GREAT PRICE. IF YOU DON'T CARE AND BELIEVE EVERYTHING YOU HEAR, THAN THIS IS THE PLACE FOR YOU.

Mister

WORK WAS VERY GOOD AND TIMELY. TOOK LONGER THAN EXPECTED BECAUSE OF 30000 MILE SAERVICE. WE COULD HAVE GONE OUT.

Great service

Terry was a great sales rep. He is what brought us back a second time.

Mr, Stephen C Krueger

Overall it was just fine but I am still having problems with convertible top retracting! Guess I need to take care of this myself?Stephen

from sales to service: thumbs down

We bought a 2015 Tahoe LTZ in May of 2015. A year later, we are still waiting for them to fix blemishes that existed at the time of purchase. We have brought it in for oil changes and routine maintenance three times. The first two, we were left with a promise of a call when the parts were in- no call was ever received. The third time, on 5/2/16, we dropped it off and asked for a loaner until it was all taken care of. It is now 5/13/16 (almost two weeks later) and we're still stuffing our three kids into a tiny Chevy Cruz. They're now saying it'll be 4-5 more days, but with their track record I highly doubt it will be that soon. We feel lied to and cheated. Absolutely the worst experience ever!!

About Repair

John Hale once again went above and beyond the call of duty!Besides he is a really nice guy and friendly too!Repair was great and fixed right the first time!

Mr. Steve H.

Beautiful facility and professional people! Sales mgr. Tim Raspiller and sales consultant Jake Thompson were the best!

Auto Service Review

I can always rely on Van's Service Department to give my car the best possible service.The satisfaction I receive has been Great!

Larry

Excellent service and communication. The car came back timely and clean

EXCELLENT SERVICE/SUPERB SERVICE TECHS

GREAT PLACEBrought My 2006 Vette in for service and it was a terrific experience! You can totally trust them

Stop here first - huge inventory

Good service, great personnel, pleasant facility, customer oriented

Helpful and Professional

Everyone was very helpful in my particular needs Tim and Tim were quite understanding as far as my special situation was concerned involving my interlock device.

Amazing Customer Service

Brett my salesman was great, I came to the dealership unannounced and when I called him on his cell phone he said he was off work but would come down in 20 minutes. I waited and and he sold me the truck I wanted, and I was in and out faster then a drive thru. From finance to the sales the Van Chevy team is the best

2016 Malibu

Excellent customer service ...... professional .....efficient ....friendly.....They listened to my needs and then put together a package to fit ....

Didn't have an appt but they took me right in!

Very courteous. Not trying to sell any other services...just taking care of business. Comfortable waiting area with refreshments..very neat and clean as well.

Van Chevrolet

OK, I hate car shopping, I do everything online as much as possible, but I was dreading having to go into a dealership a test drive and fork some numbers. The car buying experience at Van Chevrolet, however, was completely different than what I expected. The staff was pleasant and helpful, wasn't any pressure, they left me alone to take a couple meetings, and were all very friendly. Jose Albanil is the sales guy I worked with and he was outstanding, going above and beyond to make sure the experience was positive and stress-free....even going back through my trade in to make sure I didn't leave anything (which of course I did) and called me to try and mail my items to me. Just a truly great customer service experience.

Great Service!

I found a screw in my tire resulting in low psi. When i took it in for repair John Hale told me my tire warranty was still being processed and I could either pay out of pocket or wait a few more days until it prcessed. Without even asking John immediately went to talk to his Director about options. They pulled up my sales record to confirm I did have the tire warranty and they took care of me without having to pay OOP or risk driving around with the screw in my tire. I am so thankful John took great care of me and got my new tire without me even asking for him to go above and beyond.

2007 Chev Suburbon

Got the oil changed. Everything was taken care of. Tom Kaskas takes good care of us when we come in for service.

Buying a SUV

Len made buying a vehicle easy. The best experience I have had buying a vehicle.

Good job

service I requested was done in a timely manner, it didn't take that long to do it and it was free (2 years of free oil changes, tire rotations came with the vehicle. It's quite a drive for me but worth it.

Feed back

John in Service was really great and understood my time pressure. He was the first supportive and authentically helpful person I have experienced at Van. My past experiences have been horrible, the used sales department had been deceitful and manipulative. It was a buying experience that gives car buying a bad name. I do not recommend buying from Van at all!!Johns help and understanding was the first positive experience I have had at Van.

Amazing Dealership

This is the best dealership we have ever been to. We have been doing business here for the past 8 years. We have purchased a total of 7 vehicles new and used. The main reason for our business is Mike Nations and Smiley. They make the best team and one of them are always available to take care of you. They will always find what you need and beat any other price. Thanks Mike and Smiley for everything.

Superb

John Hale was the primary and personable point of contact from scheduling to receipt of services. He provided updates while I was waiting with regards to timelines and servicing requirements.

Easy and painless

If you dread dealing with car dealerships, go see David Seifer. He is exceptional and makes the process so easy! I will be back to see Dave again.

Awsome Truck, Awsome Dealer ship!!

I have always been treated very well at Van Chevrolet. I would recommend them to everyone. In service Kosta is amazing, for accessories John Swank is the man, and sales Chris Pierce and Jose Albanil are two of the best guys to work for a deal for you. I had a 2014 Silverado and ugraded to a 2016. The new truck is amazing, even compared to the 14!!

Scheduled service.

Service was scheduled and carried out as planned - and fixed the issue. I used email to schedule the service and it worked perfectly.

Vans Chevrolet Service Scottsdale Arizona

John Hale Service Advisor and Service Techs Very Professional

2016 Colorado Shopping

Van Chevrolet accomplished for us what we set out to do.

More sales pitch than service

I scheduled an appointment because of a noise I was hearing in the right rear tire area. While I was there, I thought I would get an oil change also. Van Chevrolet tried to sell me all fluid changes except transmission. When they were finished, they told me everything was OK with the bearings in the right rear wheel and the bill was more than they quoted. Today I took my car to Freeway Chevrolet. They took the car for a road test and heard the same noise as I did. The problem was bearings. Both rear wheels needed new bearings. Freeway Chevrolet did not try to sell me a lot of other services. They addressed my complaint and fixed the car. I would definitely recommend Freeway Chevrolet over Van Chevrolet.

Great buying experience

It was a great buying experience. The staff was friendly and took their time with all my questions.

Van Chevy provides stellar service every time

I only trust my Van Chevy Customer Service Professional! Scott Santos is exceptional. Not only do I receive an excellent problem identification, but always a fair best possible pricing. Truly something a woman can count on with absolute trust

Service experience at Van's

The last 2 times I have had my in for service you have a list of things you check but checking the tire pressure doesn't seem to be one of them. I took it to Big O Tires after both times and my left rear tire needed air both times. It would seem a simple thing to check while you are doing the other.

Joe Russo

John Morris always give me great service. I am happy with the entire service department.

The greatest deal by a professional staff at Van!

Bought blind, and was more then pleased by the extras on vehicle--the salesman was right--great vehicle at excellent price--what more can a car buyer hope for!

Great customer service!

John Hail and Clint Jarvis took really good care of my truck and keeping me updated. There was really no hassle in my part other than having to bring truck in. But because of John and Clint I will continue to go to Van's even though I live closer to other Chevy dealerships.

Warranty repairs

Adam did a great job. Oooops, need 50 characters. Great job.............................................Adam! :)

Van Chevrolet Service

I was in for a standard service and also asked for a rekey of the glove box. While the rekey request was unusual and difficult given the nature of the keys, it was handled effectively. I was very pleased with the result.

Fast and Precise

Got to chose from a large inventory and sales force was knowledgeable of the vehicle. Was out of there in a couple hours. Could of been faster if I didn't blab so much.

Huh? You asked for a review.

Gabe Flores did an excellent job having my car repaired and keeping me informed of progress and the cost of each needed process. I would return for future service just based on his attention to detail and his friendliness and kindness. Thank you for having him on your service team.

Auto purchase

My sales person was Rob and finance employee named Bob. Both of them including all of the staff, employees were kind, knowledgeable, interested with making sure I obtained the autos that I wanted. They extend all of their interest to you, and make you feel as if they really care about you. I always choose Van Chev when purchasing a vehicle, due to the care and friendliness of the employees.

Great Service!

Great service. Friendly staff, work done timely. Would recommend to all.

2016 tahoe

Wouldn't buy from any other dealer in the valley! Great team of guys at Van's.

regular maintanance and look at problem .

everyone was so helpful, I am a single mom and fosterparent, they provided me with a vehicleat no charge which was so helpful. Tim kept me well informed with what was going on .

Great service department

Everything was good. There is nothing else to say.

Loren

Tim was awesome. Took great care of me. He got my car in and out quickly. Reminded me of my 15000 mile service while I was there getting something else taken care of.

Cruz Service

Fantastic dealer, professional staff, clean service area, a pleasure to deal with

A Very Satisfied Customer

Excellent customer service by Tom K. Overall experience was outstanding and Tom kept me updated thru the whole process. Tom is professional, courteous and trustworthy!

Service of vehicle

The work performed was done in a timely fashion. Clint kept me up-to-date on all the work the needed to be performed-very courteous.

06 GTO

As always great work, great team & much appreciated! The caddy rides nice!Been buying from Van Chevy for years and look forward to the next and a awesome deal on buying my 06 GTO :)

Great Service

Great service team! Clean your car every time you go in!!

Great experience

Dave my service manager was awesome. He kept me in the loop and everything was done completely to my satisfaction. He made my experience awesome. Thank you Dave.

Car Owner

Overall service experience was handled in a professional and timely manner. No issues or complaints.

Truly exceptional experience

Kevin Martin and the entire crew of your service department has always made my experience exceptional. No matter what the circumstance they are always professional courteous and kind. This means the world to me!

Couldn't ask for more

Had an overall great vibe, from start to finish . Plus free lunch on Saturday! My salesman was very knowledgeable and had no trouble answering any question I had.

corvette warranty work

work was done to my satisfaction and Tim Hodder the service consultant was very polite and professional..........positive experience..would recommend this dealership to friends.

Once Again, Excellent Sevice

Kosta Agnost has always been extremely knowledgable, trustworthy and caring. Whenever my car needed service, he did a great job fitting me in and getting me back on the road. He is a pleasure to work with & Van's is a great dealership!

My service manager

My service manager, Costa Agnew, went out of his way to get my car serviced and cleaned up after I told him it was not necessary to wash it, in record time when I had little time to spare.He is excellent!

happy customer

Was able to squeeze me in on a busy day, very helpful. I had to leave town the following day and needed to get in.

Exceptional Service at Van Chevrolet

Van Chevrolet continues to provide exceptional service, from a simple and pleasant purchasing process to professional comprehensive maintenance and service. Our family has purchased multiple vehicles from Van Chevrolet starting in the 1990's and we always return to Van Chevrolet.

Legendary customer service

Honestly, I needed a truck, so I picked one out online from my recommendations of my loan provider. I received an email and a phone call from salesman Colby who made my deal exceptional. On top of getting my specific truck, the dealership finance team including Wayne, and Thor beat my loan percentage rate! It was literally a few hours process over the course of a day and half at my convienance. You guys killed it and I love my new truck!

Owner

Very easy buying experience. Our salesman and his manager were very helpful in finding me the car I wanted.

Excellent

Excellent work and customer service was very friendly. I recommend an update to the wifi as it is too slow and folks like me want to be able to work while waiting.

the best car buying experience ever

Scott Daly and team made my car buying experience truly amazing. I would recommend anyone to Van Chevrolet

Service call

Excellent scheduling and service completion followed by new car showing and vehicle purchase

Greatest

Colby was the BEST! They gave me the deal I wanted, and there was no problems. I left a very happy customer. Thanks Van Chevolet!

PREDATORY LOAN issued to 85 year old woman.....unacceptable

AVOID THIS PLACE AT ALL COSTS.....predatory loan issued to an 85 year old womanThey sold my grandmother a brand new car. Sounds ok, right? Well she's 85, has just about the worst credit score one can get, lives on minimal social security, still pays rent for her own apartment, and has about $0 to her name at any given time. They let her walk out of there with a brand new Chevy Cruze for about $4000 ABOVE MSRP, 20% APR, which equated to about a $500/mo payment. Slap on $200 for an 85 year old's auto insurance and she's looking at about $700/mo for a vehicle she drives about once per week. Great. This leaves her with about negative $100 per month for groceries, medications, etc. I know what you're thinking. Who let her go in the first place? She went on her own without telling anyone. Did she make poor choices? Of course. But I still cannot understand how one of their sales people let her walk away with that "deal".....We spoke with Mike Wolfe (sales manager) and he seemed very sympathetic on the phone. He said he would make it right. The plan was to trade it in for a cheaper car that she can actually afford. When we arrived we dealt with a rude salesman (not the same one who sold her the car), Mike Luck, who treated us with about 0 respect. Likely because he knew he wasn't going to be selling anything to us. When we communicated our frustrations, he said "I don't know what happened but we're here to do everything in our power to sell cars." Thanks Mike Luck, you're the reason we're here again and you're the reason the auto sales business has close to zero integrity. Next we spoke to Mike Wolfe. Our savior on the phone right? Nope. He threw his hands in the air and relieved himself of any and all responsibility because "he was there that day and didn't oversee the sale." The only way they could make a deal is if my grandmother forked over $3000 as a down payment for a downgraded vehicle. They don't make money from making things like this right. So now my grandma will have to voluntarily surrender the car to the bank, which means no vehicle and possibly payments on the amount owed after auction. Thanks Van Chevrolet. My grandma thanks you too. Zero integrity in an otherwise low integrity line of work. Go somewhere else to purchase a vehicle.

love the van Chevrolet in Scottsdale

I have had excellent service at the Scottsdale location. The person who helped us was Jose Albanil. All the people there are friendly and helpful. But Jose Albanil is an 8 star person. Anytime I need info about my car I go to him and he helps me.

Customer came first

Keith Maldonado at Van Chevrolet was interested in looking for my needs in a vehicle instead of pushing something I did not want at me. He took the time to help not making me choose what he wanted me to buy as other dealership sales parties have done in the past. This experience became an enjoyable remembrance instead of a regret after the sale was finalized. I would recommend Keith as the person to see IF you really want to choose, not end up with a vehicle.

You're in for a Treat!

I've just bought my 3rd Buick Encore from Van Buick GMC/Chevrolet.....in and out in 21/2 hours, with great service, attention to detail and exactly the product, with accessories, that I had requested.Having had many cars from this dealership previously, I'm also well acquainted with the service department: which is top notch.If you haven't dealt with Van Buick GMC Chevrolet, you are in for a treat!!

Unprofessional and extremely rude

Unprofessional and extremely rude. I was looking to purchase a car and they didn't even have their facts correct, I tried to correct them and they just walked away.

Best service

Keith Maldonado was the best agent. He made it easy and fast to purchase my car. I let him know how much I wanted to spend and what I was looking for and he had several cars picked out for me that were exactly what I was looking for! Jessica Quintero

New Truck Purchase

My experience with Van Buick GMC was very positive and the best ever. My salesman Zach Orr was very helpful and polite. He made our truck buying experience very easy and enjoyable. Thank you very much Zach.

GMC Terrain

Great deal on GMC Terrain I had bought. The advisor Zach was above and beyond the call of duty.. Meaning he would come in on his days off to help me.. Never seen that before and was motivated to help me throughout the car buying process. The reason I gave a 4 star is not because of my service, but waiting in a office I overheard two employees talking about a customer who wanted to come in for other business and they were talking about how they were going to push a car on him when he came in and how they did not care that he directly advised them on the phone about not wanting to buy a car. Thats goes against everything there opening statement says about friendly and non pressure environment.

Oil change

The service at van Chevrolet is always top notch. I don't feel pressured to buy things I don't want but am given options on what I can do. Friendly, professional service

2012 Buick Lacrosse battery

Fixed quickly and correctly - nice waiting room with coffee and donuts and TV and WIFI and comfy chairs. Thank you,

excellent communication with Shawn McEniry

Shawn having strong communication skills and making sure I was informed on each repair. I was very pleased with the service at V an Chevrolet in Scottsdale

Five cars in 15 years

I have purchase 5 Chevys in 15 years from them and always fair and honest. Great service and sales people. It has the small town feel when your are doing business and they go out of there way to help you. Lets face it buying a new car is hard enough but they make you feel a easy. Not saying I have not had problems but they went out of there way to help.

By far the WORSE service I have ever had car shopping! If yo