Valmark Chevrolet

2016 Silverado Crew Cab

Salesman Raymond Reyes was the main reason we returned to ValMark Chevrolet. He was very knowledgeable about the trucks we were interested in and worked with us without being pushy. We would definitely recommend ValMark and Raymond to our friends and co-workers looking to purchase a new or used vehicle.

Selling wrecked trucks without disclosing

Shame on me for going to these guys twice. 10 years ago they gave me a rotten deal. My fault for being a sucker.Bought a 2013 LTZ Tahoe with 5000 miles in 2013. We were told the owner drove it. Flash forward to 2016, I'm trading it in at Chuck Nash expecting a nice trade in. Mind you, we have less than 30,000 miles. Seems the truck was wrecked just before we bought it. Carfax nailed it. Lost 10 grand. BoomChuck Nash has gained a customer. $65,000 truck.

Beware of finance lady

I love the service department Roy is amazing. I really got taken by the finance lady we did know what we were doing and she took full advantage of that only showing us only certain numbers and lead us by the nose. Overall my fault told her I was a disabled vet on a budget. I cam only blame me. Beware. Read the contract well look at the extras she adds. Tell everyone to avoid val mark

Treated terrible by the young/lazy service writer.

Service writer told me "I guess you have a problem then" because I couldn't leave the car at that moment. NEVER will go back.

Love the ease of Buying from ValMark Chevrolet

Love the ease of buying vehicles at ValMark Chevrolet. They are so friendly and there is no pressure. They give you time to decide what works best for your needs and then give you the best price! Will alway SHOP and BUY at ValMark Chevrolet.

Thankful for Valmark!

Very friendly and helpful staff, they worked with the numbers we had in mind and brought the price even lower than we thought could be possible.

great service

I was very pleased with the timeliness of my service and pleasantly surprised to see my truck washed when the work was completed.Service was excellent.

OUTSTANDING Dealership!!!

ValMark Chevrolet always does an outstanding job with taking care of ALL of our vehicles! Would highly recommend them to anyone needing service, body work or a New or Pre-owned Car or Truck!

Outstanding

We are thrilled that we found this dealership. We are a GM family and in the hopsitalty business, so we know what customer service is about. From the moment we pulled in the first time to the final drive out everyone we encountered were top notch! Professional, friendly and really cared about what we wanted with no push. A.J. Escareno and Chris Young are the best. Our sister in Austin gets a new Chevy every few years, we already called and told her about ValMark and their team.

The best car buying experience for me so far!

Everyone was so helpful and patient with me as I kept changing my mind. I did not feel pressured at all. Everybody truly made me feel like they really wanted to help me in a very difficult situation.

A service department that cares!

Every time I take our vehicles in for service Roy or Justin always take great care & in a timely manor. I always feel like they truly care about the service they provide. A+++++++ dealership!

Perfect Delivery of My Truck & Service

I recently ordered a custom truck through Valmark, and my experience exceeded my hopes and expectations. They walked me trough the process and kept me up to date with updates on completion and delivery of my new Colorado Z71 4x4. All options were added perfectly and my sales representative educated me on my vehicles' advanced technology. The finance representative used her knowledge and contacts to represent ME, instead of the banks, leading to an amazingly low finance rate. I drove away happy and confident in my new Chevy Colorado! :)

Treated me like family

I cannot say enough about the service I get from Valmark Chevy. Not only when I am purchasing a new vehicle but also when I need service. I was stuck in San Antonio at a dealership because my truck would not start. They quoted me over 1200.00 to repair my vehicle and the service guy was soooooo rude. I called Valmark and told them what need to be replaced and they were on top of it. They called me back in 10 minutes while I was still at the dealership and told me that the part I needed and the quote I got was way off. They set up an appointment to not only have my car towed to them because the service adviser in San Antonio at the Ford dealership was so rude and very aggressive with me, but they also got me into a vehicle while my car was being repaired. I not only saved over 600.00 but the service was AMAZING! Mark Stevenson the owner even called me personally to tell me that they have my vehicle and that they would take great care of it. I just want to thank Mark, Justin, Roy, Chris and everyone else at Valmark Chevy for always making my emergency their emergency and for treating me like family and not just a customer. Valmark has won my business and now that I am in the market for a new vehicle I will be returning to them. I will be a life long customer. If there was an option for a 10 star rating they would get it.

The Best!

My husband and I have purchased several vehicles over the years, but by far, this experience was the best! It was fun, pleasant, and informative!! Love Spark the Chevy Cat!!! Thanks for taking care of us!

Great dealership, good people

Awesome people. Picked truck out on Internet, went in and did a test drive, signed all the papers and was out of there very quick. It was the fastest and most hassle free car buying experience I have ever had.

Great service and then some.

Just had my 2007 HHR worked on in their service department. I can not say enough their professionalism, customer service and quality of work. They want their customers to return not run from them. I worked with Arron Bratcher and he was more than great he was terrific. Thanks Arron.

Great buying experience. Never once was I pressured to...

Great buying experience. Never once was I pressured to purchase. This honestly the easiest purchase I have done. I'm very satisfied with my 2013 Malibu.

I cant begin to say what great customer service skills...

I cant begin to say what great customer service skills Don has, very experienced in providing the best vehicle for our needs, very pleasant to speak with, and wasnt the pushy salesman that you usually find at a dealership, he took the time to see our needs and what would owrk best for us, answered all our questions, I am very satisifed with the service and care that we got at Valmark!!!

Maritza was very aware of the differences between models...

Maritza was very aware of the differences between models and knew how to access and operate all equipment on the vehicle. She was also patient and exceptionally courteous on the numerous visits that I made before buying. Chris was also very helpful in making sure that I got what I wanted and that I was satisfied with the overall purchase of the truck. Susan was able to get me a better finance percent than I got at a local credit union. And their service dept. has always had a good record.

When the vehicle I wanted was not on the lot, Chris Young...

When the vehicle I wanted was not on the lot, Chris Young was persistent in finding and bringing in the exact vehicle and color that I wanted.

My experience with the dealership and the salesman, Don...

My experience with the dealership and the salesman, Don Nicolay, was a very pleasant experience. Mr. Nicolay was friendly, polite, informative, and answered all my questions to my satisfaction. He was able to assist me with my decision for a vehicle that would meet my needs, had the "look" I desired, and was within the price range I felt I could afford.

Don is amazing!!! My husband and I had such a great...

Don is amazing!!! My husband and I had such a great experience buying a car from him!!! He is friendly, honest and very helpful. The price was wonderful for the car we bought. I will purchase all future vehicles from Don and Valmark Chevrolet!

My husband and I just purchased a new 2013 "Texas...

My husband and I just purchased a new 2013 "Texas Edition Silverado" Chevrolet truck from Val Mark. We had decided that we did not need both of the automobiles we owned so when we saw an add in the San Antonio newspaper for a sale on new Chevy trucks we went to their dealership to see what they had. We were welcomed by Donald Nicolay and he was very attentive, helpful, informative, friendly and efficient. We were very impressed with Don and the dealership so we traded in both of our vehicles and bought our new Silverado.......we love our truck and will be sending anyone we know that is looking for an automobile to Val Mark Chevrolet!!Thank you very much,

Don Nicolay made it a wonderful truck buying experience. ...

Don Nicolay made it a wonderful truck buying experience. He was friendly, professional and it was one of the easiest vehicle purchases we have made. My husband loves his new truck. We will return to Don for our next vehicle purchase. A note about the service department: A year or so ago, we had our GMC Yukon repaired at Valmark's service department, and we were very impressed with the service. We decided at that time when we were ready to purchase a new vehicle that we would return to Valmark Chevrolet. A great salesman and a great service department - what more could you ask for.

My experience with the sales time was nice and friendly....

My experience with the sales time was nice and friendly. They made me feel like family and did everything in their power to get me the best price that they could. They showed respect and I did not feel like I needed my husband to come along because I was a girl. They did not push anything on me and only showed me what they thought I needed. They picked the vehicle I wanted without even having to look at them. I did look at the rest they had to offer but ended up going with the one that they picked for me. They were right on the money with what I wanted!

The whole purchase was excellent from the beginning to...

The whole purchase was excellent from the beginning to the point that I drove my car off the lot. I had a question later, it was promptly answered.

Excellent and friendly service! I absolutely LOVE my car!...

Excellent and friendly service! I absolutely LOVE my car! Everyone was very helpful and I did not feel pressured or hassled at all as with many other car dealerships. If you are looking for excellent service I would definitely recommend Valmark!

Very professional sales person. Don worked very hard...

Very professional sales person. Don worked very hard making the vehicle ready for pick-up and delivered everything as agreed upon. I would purchase a vehicle from Valmark again due to the great buying experience received.

I had looked at their online inventory and even though...

I had looked at their online inventory and even though most were out of my price range they said to come by and they would work with me. Paid cash and they were very nice. First time I have bought a car at a dealership. I really liked the fact that they didn't pressure me to buy from them and they didn't pressure me to buy a more expensive car through financing.

Don found the perfect car for me at just the right price!...

Don found the perfect car for me at just the right price! He was so helpful . He also showed me all the cool things my new car can do! Great experience

Overall good experience, fast, convienant. The drive was...

Overall good experience, fast, convienant. The drive was a little far, but that is nobodys fault. Everyone was nice and friendly, good atmosphere. Thanks again.

It was our intention to look at trucks and determine if...

It was our intention to look at trucks and determine if this was what I would like. We looked. I liked! I was, however, surprised at the lack of choices of Silverado LTZs on the lot. We decided on one and located it. Only later that day, we were informed that it was not available, due to the fact that it was a salesmen's demo vehicle. It seems this should have been able to be determined with the initial inquiry and not show as available. I have to admit I was rather disappointed. We had to return and start the process again. Don was very helpful. Between him and Chris, they found another truck we wanted and had it brought in. It was obvious they were doing everything they could to get us in a truck. We did appreciate that. In the end, we have a truck we love! We will continue to come back to ValMark and tell our friends.

I returned to Valmark and purchased my second vehicle. I...

I returned to Valmark and purchased my second vehicle. I have dealt both times with Don Nicolay and was very pleased with his salesmanship and would recommend him to anyone if they want a friendly, courteous salesman. My first vehicle has been serviced at Valmark since it was purchased, and the service department personnel are always very helpful. I have not had anyone at Valmark (even the ones I did not have direct contact with) that did not have a smile on their face or a pleasant "hello". I will definitely be doing business with Valmark from now on.

Great service, Great people, Don Nicolay was my dealer...

Great service, Great people, Don Nicolay was my dealer and I wouldn't ask for anyone else, He was very understanding on what I wanted and gave me the best service that anyone could ever get at a dealership...

Very nice staff, especially Don. He took the time to...

Very nice staff, especially Don. He took the time to answer all my questions without pressuring me to buy. Great cars. I left with the car I wanted, the price, timeline and it was delivered to me! I would buy another car from there anytime. Plus Don should get the salesman of the year!

My husband is hard to deal with, he hate's the whole...

My husband is hard to deal with, he hate's the whole car buying process, but Don was awesome in dealing with him and made sure he was happy. We are very pleased with our purchase and dealing with Don and look forward to the next purchase thru him.

The people were all very friendly and very helpful. Don...

The people were all very friendly and very helpful. Don answered all my questions and made me feel very comfortable with my purcahse. Looking forward to a long relationship.

After having dealt with other car dealerships who lied to...

After having dealt with other car dealerships who lied to us and gave us the run around, we were so happy to finally return to Valmark Chevrolet. We had been searching for a vehicle several months back when we dealt with Don Nicolay, unfortunately that deal didn't work out because we weren't ready. However this time around, we were determined to get our vehicle because the time was finally right. I placed a call to Valmark and luckily got Don Nicolay, who remembered me instantly. I told him what I wanted, what features, and the pay,net I wanted to stay under. He didn't give me the run around or try to screw me over or waste my time. He called back and within a couple of conversations and exchanges, we knew this was the vehicle we wanted because he got me everything I asked for. He asked me once if I wanted to finance with the, I said no and he didn't push and push. Luckily he asked once more when I was at the dealers, and we were able to get a better rate through them. We will definitely be returning to Valmark and especially to Don for our future purchases. Thank you for making this a great experience.

This was without a doubt the best car-buying experience...

This was without a doubt the best car-buying experience we've ever had. Don Nicolay was absolutely superb in his approach to us and really listened. He also knew when to interject with important information that really helped in our decision to purchase the vehicle. At no time did we feel pressured which was a pleasant surprise--not the same with other establishments. From the moment we made the decision, Don worked with us and made us feel like we were part of the family and that he really had our best interests at heart (which we believe he did). We also had the privilege of working with Susan, your finance director. Again another awesome experience and very timely. We chose to go with the dealer financing because she was able to do better than my credit union which was amazing in and of itself. And her personable demeanor was special.So as I said this was the best experience at buying a car that we've ever had. And this in large part because of Don. He is credit to your organization and a blessing to us.SincerelyPastor Tim & Jeanne Duff210-661-9724

WE PURCHASED A NEW CHEVROLET SILVERADO AND HAVE BEEN VERY...

WE PURCHASED A NEW CHEVROLET SILVERADO AND HAVE BEEN VERY PLEASED. SALES AND SERVICE ARE VERY FRIENDLY AND EFFICIENT. ALSO VERY KNOWLEDGIBLE IN THE PRODUCTS THEY SELL. THIS IS MY SECOND PURCHASE AT VALMARK!

The experience at ValMark was actually enjoyable. Ryan...

The experience at ValMark was actually enjoyable. Ryan was very helpful. He kept us entertained while waiting for all the processes to be completed. It was actually like we where part of the family. Everyone was friendly. They couldn't do enough to make sure we were happy.Ryan informed me to keep him informed if there was anything I needed. Even supplied his cell number. I would definitely recommend them to my friends and family.

Don was Great!!! Very accommodating even after the...

Don was Great!!! Very accommodating even after the sale!!! I would definitely recommend anyone to see him for their next car purchase!! No haggling and no run arounds!!!!

The price was very fair. The customer service was great....

The price was very fair. The customer service was great. I did not have to spend all day negotiating the price. Staff was very friendly. Don is the man. Thanks

Purchasing my first Corvette was a major financial...

Purchasing my first Corvette was a major financial decision and the folks a Valmark Chevrolet made me feel comfortable and went over the top to ensure that all of my questions and concerns were answered every step of the way! I am very impressed with the care that Don, Chris and Susan took with me because I know I can be a little edgy sometimes especially when it comes to money. Your staff went the extra mile to make sure that this major purchase was enjoyable for me. Thanks! I absolutely love this car!

Upon requesting additional information from ValMark...

Upon requesting additional information from ValMark Chevrolet's Internet Department about a vehicle, Don Nicolay promptly emailed me introducing himself. I decided to stop by and take a look at the vehicle and Don was more than helpful to accommodate me with information, demonstration of the car, and delivery of my vehicle. I am greatful to Don for helping me with the buying process of my vehicle.

I had a great experience buying my brand new Chevy 1500...

I had a great experience buying my brand new Chevy 1500 Texas Edition Crew Cab Pickup Truck. Donald was very helpful in helping me get what I wanted. I had visited other dealerships and often felt that other sales people were not up front, or were trying to get me into a vehicle I did not want. The price was great! I am completely satisfied with my purchase! Donald's customer service is second to none.

I enjoyed the process. It was quick and straight...

I enjoyed the process.It was quick and straight forward.I was in and out in less than 2 hours.No hassle or hard sale.

Ryan was very helpful and found exactly the car we...

Ryan was very helpful and found exactly the car we wanted. We appreciate the professionalism and courtesy he showed. There was no high pressure sales thorughout the whole process. I like the no hassle pricing and negotiation process. The sales manager was also straighforward. This is the fourth straight vehicle we have bought from Valmark and will continue giving them our business.

When I decided to purchased a new vehicle (after keeping...

When I decided to purchased a new vehicle (after keeping my 1995 Buick Regal until May of 2012) my first stop was at Val Mark, Donald Nicolay was the first person to greet me and my sister, I was very impressed by his knowledge and helpfulness, even though I was just shopping around at that time. After going to other dealerships within a thiry mile radius, I ended up back at Val Marks and decided this was the company I wanted to do business with and because Donald was very helful and friendly.

Yes I would recommend this dealership because Don Nicolay...

Yes I would recommend this dealership because Don Nicolay is an excellent car salesman!! I was able to work out a deal without any prolong back and forth discussions. Good products and large selection.

ValMark Chevy, Donald Nicolay and Chris Young are a Class...

ValMark Chevy, Donald Nicolay and Chris Young are a Class Act. I wish all dealerships where like ValMark they should that lessons. I simply love them. Would not go anywhere else. Thank you!

Don was very knowledgeable and knew his cars because of...

Don was very knowledgeable and knew his cars because of his background. He wasn't pushy but to the point. When it came down to the bottom line Don was right on the commitment. My deal actually took 3 days just to make sure it was the right one and Don had the patience to wait on me and the wife. What was amazing is that the wife never stepped foot on the dealership grounds. She hates doing the sales process when buying a vehicle. I was able to bring the vehicle home, have her appraise it and sleep on the decision. Even during the paperwork signing I was able to bring 2 pieces of paper home for her to sign and walla... her used 2010 Chevy Traverse has been delivered in time for Christmas. This is the first time I've shopped New Braunfels because I always thought you got a better deal in San Antonio.... my was I wrong... Kudos to your dealership and especially for Don Nicolay.

Don is a very professional, friendly and a knowledgable...

Don is a very professional, friendly and a knowledgable sales representative. He made the whole experience very customer service oriented. From my internet contact with him to the demonstration and buying experience and a very fair trade offer I received on the the vehicle I traded in. I was buying a certified used vehicle, which had a couple of minor issues with a scratch on the bed rail and loose center console. Don coordinated with the body shop and service department to get these items corrected in a very timely and totally satisfactory manner. This is a very professional dealerhip, not just a buy our vehicle and see you around type. They really care about their image and business model and providing professional and courteous care from the buying experience to the service areas. They really want the customer to feel a part of the ValMark family. I was very pleased and impressed with my total experience with ValMark, from sales, F&I to the service areas. They really care about their business model in the community.

My experience with Val Mark Sales and Finance great....

My experience with Val Mark Sales and Finance great. Everyone went above and beyond to help me in my New Silverado Truck purchase. I was referred to Val Mark Chevrolet by my Son Petty Officer Cash McKissack USCG and his wonderful wife Melissa McKissack. They also love their 2011 Texas Edition Truck.ThanksBob W McKissack

The service of the employees and the atmosphere of...

The service of the employees and the atmosphere of everyone was wonderful, and great! Im very satisfied with my service that was given to me. Me and my new car will be back to visit :) Thank You!

The overall experience at ValMark was excellent. The...

The overall experience at ValMark was excellent. The salesman Don and Tom were professional and courteous for my buying needs. Any one in the market for a used or new vehicle I recommend visiting ValMark. Thanks Don & Tom

We had very friendly and good service from all that were...

We had very friendly and good service from all that were involved in our purchase of our new vehicle. I have already recommended Valmark to anyone who asks about my car, and there have been several. Also, we had left something in our vehicle and we called Donald Nicolay to see if we could get it out and returned to us. He was nice enough to get it out and overnight it to us and we received the next day. That was very much appreciated. We will definitely return to Valmark again when we need service or another vehicle. Thanks to all.

Don was very friendly, very knowledgable about vehicles i...

Don was very friendly, very knowledgable about vehicles i was interested in. He tried his very best to get me best possible deal. I would definatly refer him to friends and family in search of a vehicle.

Don Nicolay sold my wife a 2012 Chevy Camaro. He was...

Don Nicolay sold my wife a 2012 Chevy Camaro. He was absolutely fabulous, and handled her car buying experience as unique, giving her the personalized attention she needed. At the risk of sounding cliche, in all my years of dealing with car salesmen, Don is the first one that I have felt I can actually trust. He is a true asset to ValMark Chevrolet and not only easily earned that first sale, but his attitude and customer were so impressive that a couple of weeks later I went to him and bought my own 2012 Camaro! I wouldn't have done this unless Don was the best--and he is! He is now my family's "personal car salesman" and we will recommend him without hesitation to our friends and extended family! Thank you.

I contiually come back to this dealership because of the...

I contiually come back to this dealership because of the care and service that I receive. I am very pleased and have never had a bad experience. I also have my SUV serviced here as well because of the good quality of care that I recived. Further, I refer people to the dealership. Today's visit was to get my aunt a new vehicle and she was very pleased and walked out a happy customer and a new SUV. Don was very helpful and through in explaining the new SUV to understand everything. She walked away understanding everything. Definitely appreciated his help today.

New Chevy 1500

I purchased a new Silverado 1500 Z71. The customer service was excellent. They worked with me on the price. When I didn't want financing or anything special, they asked one time and then respected my answer. I never go the car salesman feel from them. The buying process was very expedited. Highly satisfied with buying from them.

When I began my search for a new truck I honestly did not...

When I began my search for a new truck I honestly did not consider ValMark due to one price shopping. I enjoy putting one dealership against another for the best deal. After a short visit one evening my opinion quickly changed. Donald Nicolay and Chris Young were great from the begining and did everything possible handling the minor details to make me happy. Great dealership, honest and determined to achive a great deal and satisfy who is important - the customer. I recommend ValMark Chevrolet in New Braunfels, Tx. to anyone intrested in a new or used Chevy car or truck.

ValMark Chevy the best of the best! This is our 4th,...

ValMark Chevy the best of the best! This is our 4th, 5th, 6th??? vehicle purchased from ValMark and all I can say is--if you go anywhere else then you are missing out on some of the greatest people to work with. Chris Young never ceses to amaze me with his caring personality and always going the extra mile to make his customers happy. We also worked with Don Nicolay on our most recent "Traverse" purchase. He was so knowlegeable about our vehicle and it was a pleasure working with him. This dealership has "genuine" people working for them and it is worth the extra miles to drive to New Braunfels for the top-notch service they provide. Thanks for making our newest car purchase another great experience! See you for the next vehicle :-)

Great dealership, honest and very determined to achive a...

Great dealership, honest and very determined to achive a great outcome for thier customers. Donald Nicolay was great from the begining of the process to the follow up of minor details to make me happy! Great staff and selection, anyone intrested in a new or used Chevy car or truck should definitely visit ValMark Chevrolet in New Braunfels, Tx. Very Happy with my 2010 Chevy Silverado purchase

The ValMark Body Shop performed body repair. The...

The ValMark Body Shop performed body repair. The employees listed above were friendly, professional and competent throughout the repair duration. The desired repair was more aesthetic than functional. Therefor, I was concerned that repair work might do even more damage. John gave me confidence the work would be to my satisfaction and it was. He arranged for car rental pickup and drop-off, provided a schedule for the work and kept in contact. Our vehicle was repaired perfectly and on schedule without any additional cost over the initial estimate. I will most certainly call on ValMark should future repairss be needed. I couldn't suggest a single improvement.

My experience was great! The staff was very friendly and...

My experience was great! The staff was very friendly and helpful. I would recommend them to anyone looking for a new car. With my credit not being so great it was nice to not be turned down for once. Thanks Don and the Team at Val Mark Chevrolet.

A close friend of the family recommended this dealership,...

A close friend of the family recommended this dealership, she said don't go anywhere in San Marcos. Go over to Valmark and talk to Chris Young and he will take care of you . I got his phone number , called him up and filled my application online and went to Valmark later that day. Chris,Don and Susan worked as a team ,together they went above and beyond to make us feel welcomed and get us into our new Chevy Malibu. I really liked they way Valmark and their team of sales people worked together. I plan to come back for all my Malibu's needs. Thanks Valmark , my family and I are very happy.

We recently purchased a preowned Suburban from Valmark...

We recently purchased a preowned Suburban from Valmark and Kirby was our salesman. I have never enjoyed the car buying process, however our experience this time around has changed my view completely. Kirby was excellent at communicating our options before even setting foot in the dealership. What I appreciate most was the fact that he stuck to what we were looking for and never had me feeling pressured to make a purchase I would end up regretting. Not only that, but our service did not end when we drove off the lot. Without a doubt in my mind, I would recommend purchasing a vehicle with Kirby at Valmark. I know for a face that our purchase there will not be our last.

Don and Valmark Chevrolet made the whole process much...

Don and Valmark Chevrolet made the whole process much less stressful. I love my car and am willing to come back for the next car. Thank You Don and Valmark!

looked at expeditions, yukons, and other tahoe dealers...

looked at expeditions, yukons, and other tahoe dealers for 8-9 months. I had made up my mind to buy tahoe but it took a professional salesman like Don to help me part with the money. I love my Tahoe and am happy to have a well run dealer like ValMark. I liked honest, straightforward manner of Don and other staff I talked to.

Absolutely wonderful people to do business with. I have...

Absolutely wonderful people to do business with. I have been to many dealerships and been given the "run around", false promises, and money being moved from on end of my contract to the other, and with Valmark Chevrolet it was the most refreshing experience I have ever had. I was told up front the exact amount, what my options were, and if Mr. Kirby thought that the car I wanted was really going to best benefit me in the end. He was as straight forward as Iv ever met a salesperson to be! Especially being a woman, we can very easily be taken advantage of when it comes to our knowledge of anything mechanical, and it was just very reassuring the comfort I felt in the information I was being given.

Don Nicolay was our sales rep and he was great, I didn't...

Don Nicolay was our sales rep and he was great, I didn't have to ask for a thing. This was a purchase for our teenage son, his first car. Upon delivery, Don explained how to use everything in the car to my son. I have never had anyone pay such attention to detail!!! Thanks Don and Valmark crew. Two more years till our youngest comes in, so keep up the good work!!

Awesome service. Service was for a 2011 GMC 2500HD...

Awesome service. Service was for a 2011 GMC 2500HD Duramax. Very complex controlsystem with some weird symptoms. They worked hard to orrect the problem.

My experience at ValMark and with Donald was fabulous! He...

My experience at ValMark and with Donald was fabulous! He did everything I asked of him and made sure we were comfortable in the waiting area while the paperwork was being prepared. He did not try to push me into anything I didn't want and gave me many options. Even the owners of the dealership came over and greeted me and thanked me for my business when I left. Everyone was very friendly. Overall, my experience was wonderful. I would definitely recommend this dealership to anyone and especially for Don Nicolay.

I have been purchasing automobiles for almost 50 years,...

I have been purchasing automobiles for almost 50 years, new and used. My recent purchase of a Chevy Silverado at ValMark Chevrolet in New Braunfels, Texas, has been the most pleasant experience I could ever ask for. Buying a car has always been a long endurance pain. Not so with the excellent staff at ValMark. Time wise, I was in and out within an hour with the vehicle I was wanting, a fair trade-in value and a price that was true. My thanks to Sales Professional Julie Flores for her superb skills and the rest of "Behind The Scene" ValMark Team.Jaxon Smith snd Sandy BrileyBlanco, Texas

I had an great experience having some warranty repairs...

I had an great experience having some warranty repairs completed at this dealership. I dont think I have ever been treated more friendly at a dealership. Josh was very personable and friendly. He was great with communcation and concerned with my satisfaction. Having a large amount of dealships in the area, I would choose Val Mark for any future repairs without any hesitation. Thanks Josh

I was very happy the way Donald help us get in a car that...

I was very happy the way Donald help us get in a car that we love. I've been to other dealerships that just gave me the runaround.so i was very pleased and I will tell my friends and family about VallMark and Donald. So thanks again.

First of all the customer service was outstanding! Josh...

First of all the customer service was outstanding! Josh was extremely helpful when the problem was described to him. He explained what the problem seemed to be and what the best option for repair was. There was no pressure in making the decision for repairing the vehicle. I was very pleased with the repair of my vehicle but most of all the way I was treated from the time I drove the vehicle into the service department until I left the service department.

First off, I was at ValMark getting repairs done on my...

First off, I was at ValMark getting repairs done on my 2003 Tahoe, and was upset cause I was charged $667.00 for an alternator, I was looking for a smaller vehicle that would be way better on gas when I was approached by Don Nicolay who was very kind and very friendly and was insync with my needs, he showed me a few cars and I decided on the Chevy Aveo, Don got the keys and we went for a test drive, and the rest is as we say history, Don is a very good salesman who has knowledge of what he is selling and If I ever know of anyone looking for a vehicle i will not hesitate to recommend him to any friends or Family, ValMark has a great salesman in their grasp, Also would like to thank Susan Rosencrans your Finance Director for being such a help in making this a smooth transaction and getting it financed, she was so nice and helpful and had the deal done before the repairs on my Tahoe were completed, my compliments on a great staff at ValMark Chevrolet....Sincerely A for sure repeat customer.Joe Vidaurri

Maritza, was very helpfull and did everything in her...

Maritza, was very helpfull and did everything in her power to make sure we were helped all the way, she made sure we were well acomidated, and overall she is the best you have there, she is always with a smile, makes sure you feel rigth at home, and does her best to keep the customer satisfied.

Very helpful. Worked with us on getting the vehicle we...

Very helpful. Worked with us on getting the vehicle we wanted. Very understanding. Very knowledgable about the vehicle we needed. Worked with dealership on getting us the best price. Very satisfied.

I would recommended this dealership to others looking for...

I would recommended this dealership to others looking for a new or used truck. I was very happy with our salesman and plan to enjoy our new truck.

Donald was friendly, helpful, and very on the ball! I...

Donald was friendly, helpful, and very on the ball! I told him what I wanted and he made it happen. There was no pressure to purchase unnecessary extras, which is always a plus for me! The entire team worked quickly and got me on the road with my new vehicle in record time!

Maritza Baxley was very helpful and always kept me up to...

Maritza Baxley was very helpful and always kept me up to date with what was going on with my new car. She has made a life long customer out of me.

The entire process was seamless. I called James on a...

The entire process was seamless. I called James on a Monday morning and worked the figures over the phone. Went to the dealership that same night and signed all the paperwork. My only complaint was that I would have like a little more $$$ on my trade in. The requested DVD player was installed the following AM, car washed, fuel tank filled. I received a call from James, he provided a brief orientation, and off I went. These gentlemen were pleasent to work with and no haggle.

My wife and I greatly appreciated the approach of our...

My wife and I greatly appreciated the approach of our sales person, Kirby. He was friendly and courteous to our needs and helped to accommodate us with any and all information requested. He was not pushy and focused on the $ of the sale, simply working to please us. This is not seen very often with car salesmen.

We went to ValMark to look at a certified vehicle that we...

We went to ValMark to look at a certified vehicle that we saw on their website. All of the employees were very friendly and informative. Julie worked with us to negotiate a fair price and was great to work with. We would definitely do business with them again. (They were also very kind to our 4 children who were with us during the whole process).

Don was very pleasant/knowledgable and was not...

Don was very pleasant/knowledgable and was not "pushy". He made me feel at ease and you could see he liked his job. I must also say Susan was very pleasant as well. I have already recommended Valmark to some of my golf buds.Don says your service department is excellant, I hope they are as professional as he.R. Wayne Cooper

Julie has the best customer service skills I've ever seen...

Julie has the best customer service skills I've ever seen to date. She's not pushy as some used car dealers can be. She doesn't try to sell you something don't really want. She listens to her customers, allows you to go look at the vehicles without hovering and she allows the car to sell itself. The cars at this dealership are top-notch machines and she knows this. She doesn't have to convince anyone so she doesn't over-do it with her customer. Thankyou Julie for listening and helping us to find the right car for our family. You are solid gold in my book and I would recommend you to anyone who might be looking for a good quality used/certified vehicle.

This was by far the smoothest and easiest car buying...

This was by far the smoothest and easiest car buying experience I've ever had!Don would not give up until he found a vechicle that was within my budget.Susan, the finance manager but together an offer I could not refuse. They paid off my old truck, and put in brand new silverado! I would highly recommend Valmark to all my friends and family.

we did not receive the advertized 1K dollar trade in for...

we did not receive the advertized 1K dollar trade in for our 2 GMC trucks we traded in. I looked up the trade in value on each vehicle we traded, and overall, I think the dealer could have offered more.Don was not pushy or overbearing. I would recommend him to anyone that would ask.

I just had another great service visit at Valmark. They...

I just had another great service visit at Valmark. They have been maintaining our fleet for the last 8 years and every vist has been perfect!We buy all of our trucks from them and we always feel that we get a great deal before and after the sale.

My wife and I had a great experienced your dealership! I...

My wife and I had a great experienced your dealership! I have used the Service Dept. since 2006,specically, Mr.Justin Kelley. I have always recieved excellent customer service from him,and all the service staff. I was planning on having my truck serviced,and decided to look at some of vehicles on the lot. I had been considering buying a new truck for several months,and I wanted to see what was available. Trey Hudson approached me, and he began to let me know about the 2012 silverado. He was very polite,and demonstrated patience with my young son. I had told him that in the past, my experience with the sales department wasn't positive, and he said that he would like the opportunity to change my opinion. He told me about all the incentives available, and I began to consider buying a new truck. My wife visited ValMark later that same day, and she was assisted by Julia Flores and several others,including the Sales Manager. They researched some more incentives and convinced my wife that buying a new truck was a good decision. They layed out all the numbers, and explained everything thoroughly. Trey and Julia arranged a test drive for us,they got our trade-in appraised quickly, and handed us off to the Finance Dept. We really appreciated Sue? in finance. She worked quickly, and was a pleasure to speak with. She was unlike anybody I had ever met in a Finance Dept,and we apprecitaed her efforts.

this is by far the best dealer i have ever used. Justin...

this is by far the best dealer i have ever used. Justin Kelley has been taking care of my family and friends and this past week when i went in he had been promoted to the service manager. Congrats Justin. This past trip I dealt with Josh Pace. He did a wonderful job and after talking with Justin about it he will be my man from now on. I think its great that Valmark promoted within and feel with Justin leading the service team and great people like Josh my family and friends will continue to be taken care of as well or better than before. Thanks again and congratulations Justin. Thanks again to Josh. Keep up the great work!!!!!!12

Donald was great. He did everything I asked him to do and...

Donald was great. He did everything I asked him to do and got me a sweet ride.He got me the most for my trade in and more. He was very professional and really cared about me and my wife.

Don as well as the rest of the staff there at Valmark...

Don as well as the rest of the staff there at Valmark were very professional and all were very helpful.I emailed Don from Afghanistan 1 month prior to coming home and he was very prompt in finding what I was looking for.He even called me once I got home to see if I had made it in.I would highly recommend this dealership to anyone.

We walked in wanting a 2012 red Camaro. Within one...

We walked in wanting a 2012 red Camaro. Within one minute, Donald approached me. I told him what we wanted. We reached a deal within 45 minutes. The financing went well and was explained fully. We picked up the car the next day very happy with our car buying experience.

I chose to revisit and purchase from this dealership...

I chose to revisit and purchase from this dealership because the salesman was not too pushy and he explained very well all the different options available. I felt very at ease and comfortable because he was very personable and knowledgeable. I will not hesitate to recommend Sam and the ValMark dealership to anyone interested in purchasing a new vehicle.

Our experience at ValMark Chevrolet was the best we have...

Our experience at ValMark Chevrolet was the best we have ever had in dealing with a salesman (Donald Nicolay) and the Finance Director (Susan Rosencrans) and Sales Manager (Tom Pence). Everyone we encountered at the business was very friendly, courteous, and helpful. They listened to what WE wanted and did not try to sell us something we weren't interested in. I would recommend them highly to my friends.Thank you for your service,Edness & Brad Martin

Mr. Nicolay was not your typical salesman - He was not...

Mr. Nicolay was not your typical salesman - He was not putting any pressure on our family to buy. He was very kind and helpful. Without the pressure to buy, the fair price for our trade-in, and the friendliness of Mr. Nicolay, it was a wonderful experience and we will definitely go back.

We have purchased vehicles from ValMark since the...

We have purchased vehicles from ValMark since the dealership became ValMark. We have purchased a Chevy Venture, 2 Chevy trucks and now a brand new Traverse. I enjoy dealing with the team at ValMark, have enjoyed the service they have provided and just can't imagine shopping anywhere else. Kirby is just one of our favorite people in life and understands customer service. Thanks Kirby and ValMark!!

Valmark is the best deal in the area. Chris and Don know...

Valmark is the best deal in the area. Chris and Don know us when we walk in after not seeing us for 3-4 years. They are on top of their game all the time.

My experience at ValMark Chevrolet has been excellent. I...

My experience at ValMark Chevrolet has been excellent. I especially appreciate the friendly and helpful attitude of everyone there. Kirby Hoskinson is great and really knows how to handle all aspects of the sale from beginning to end. He is very familiar with all the products and services available. He made the purchase experience pleasurable for us. Best ever vehicle purchase!!

This is the second car I have bought from Valmark, and...

This is the second car I have bought from Valmark, and the experience has been great. The staff are first class.I also have all my service done at Valmark.Chevy Cruze LSZ

Kirby and the staff at Valmark make buying a vehicle so...

Kirby and the staff at Valmark make buying a vehicle so easy. The vehicle and all the paper work was ready when I arrived. A very pleasurable buying experience.

JULIE WAS GREAT AND VERY GREAT TO DEAL WITH REALLY WENT...

JULIE WAS GREAT AND VERY GREAT TO DEAL WITH REALLY WENT OUT OF HER WAY TO EXPLAIN ALL THE FEATURES OF THE VEHICLE, AND TOM WAS GREAT TO DEAL WITH ALSO HELPING US IN GETTING A 2ND VEHICLE FOR OUR DAUGHTER AND HER NEW BABY SO THEY WOULD BE A SAFER FOR RELIABLE VEHICLE AND LOOKING OUT FOR THE SAFETY OF OUR GRANDAUGHTER. TOM WAS GREAT IN HELPING US WITH THE PURCHASE OF BOTH VEHICLES AND MAKING IT A SMOOTH ROAD AHEAD FOR OUR FAMILY. SUSAN WAS ALSO GREAT IN EXPLAINING EVERYTHING TO US ON THE SIGNING OF ALL THE PAPERWORK AND ALSO IN HELPING US WITH INFORMATION ON GETTING ARE CREDIT BACK FROM THE CARS WE TRADED IN. TO GET BACK ARE GAP INSURANCE REFUND. IT WAS A AWESOME TRANSACTION FOR ME AND MY FAMILY. JUST KNOWING THERE IS A DEALER STILL OUT THERE TO HELP US IN A TIME OF NEED, AND NOT HAVING PERFECT CREDIT, IN THE TRYING TIMES OF THIS BAD ECONOMY.THANK YOU,THE REED AND RUSHING FAMILY.EVERETT REEDCIBOLO, TEXAS

Received a great deal of personal attention after losing...

Received a great deal of personal attention after losing my beloved Trailblazer in an auto accident. Everyone at Valmark was invested in my having a solid, safe car.

All of the staff that we dealt with were both helpful and...

All of the staff that we dealt with were both helpful and courteous. They made my wife and I feel very confortable without being pressured for anything. There was a sense of ease in working with the dealership staff. Also, during our inquiry process, we always received return communications unlike some of the other Chevy dealerships that we tried to deal with.

We had a wonderful first time experience with ValMark...

We had a wonderful first time experience with ValMark Chevrolet. Upon visiting their lot we were pleased with the selection of the 4-door pickups. Each person we dealt with exceeded our expectations including Donald Nicolay, Chris Young and Susan in Financing.

Don was a pleasure to work with. He's very relaxed and...

Don was a pleasure to work with. He's very relaxed and made sure I was informed of all the price features. I enjoyed working with him and would highly recommend him to friends and family.

The following took place Nov 4, 11. My wife and I were...

The following took place Nov 4, 11.My wife and I were in the area, attending to details regarding our new home. As we attempted to leave New Braunfels to return to FL, our '07 Silverado had a difficulty. I called Valmark Chevy, reported my problem to Josh who in turn recommended Fat Boys Towing. After our p/u was safely delivered to the shop at Valmark, Jim assigned Ray to check the vehicle. After a bit or trouble shooting, it was determined that the 175 AMP Maxi Fuze had "blown" and after replacing it, all was well and we could depart the area to return to our home in Jacksonville, FL.Every one involved was courteous and kind and worked hard to get us on our way back to FL. We especially appreciated the attention and concern that Jim Robinson, Josh, Ray and the driver for Fat Boys Towing paid to our dilemma and got us on our way.Jim recommended that we carry an extra MAXI FUZE however there were no more in stock at the dealership. He then directed Josh to call a dealership along our route and have them set one out for us to carry as a spare. Josh contacted Seguin Chevy and they were happy to do so. All in all, though it was a minor problem, again we appreciate the response and attention we received at Valmark Chevrolet and recommend them to anyone.Sincerly, Doug and Mary SiskowJacksonville, FL (soon residents of New Braunfels)

Julie and the finance staff were very helpful. They knew...

Julie and the finance staff were very helpful. They knew eactly what I was looking for and made sure I got it without pushing me in another direction or into a car I didn't want. They gave me a good deal on my trade in, and even went the extra mile to help me find a lender that would give me a decent interest rate.

Don was very helpful. Purchasing the car and leaving the...

Don was very helpful. Purchasing the car and leaving the lot, took less than 2 hours.Tom and Sue were very helpful and kind with the financing. I have heard alot of good things about Val Mark. I would recommend anyone to this dealership. They stand behind their customer service and their product. I really had a great experience. I will be a repeat buyer. Thanks to all, that made this purchase comfortable for me. Kudos! 5 star rating from me!

I was skepticle going in but in a very short time I felt...

I was skepticle going in but in a very short time I felt comfortable and relaxed.Don Nicolay was very informative and patient with while Imade my dicision.Overall I'd say I had a wonderful expereince.THANK YOU VAL MARK CHEVERLET!

The experience that my wife and I had at valmark was one...

The experience that my wife and I had at valmark was one of the best car buying experience that we have ever had. Julie and the rest of the staff are honest, respectful, and very knowledgeable. We will definitely use valmark again in your future car buying.

The people in this dealership are very...

The people in this dealership are very nice,professional,and friendly too!! my experience buying a new car here has been great! I will defenitely recommend this dealership to my friends!

GOOD EXPERIENCE

Everyoneone at Valmark was very friendly and helpful. We did buy a new vehicle and are very pleased.

Julie made my car buying experience easy and stress free....

Julie made my car buying experience easy and stress free. I initially made contact with Valmark through the internet. In fact, that's how we negotiated a fair and equitable deal not only for me, but also for Valmark. I made a promise that if Julie would help me get the car I wanted at the price I wanted, I would help her and Valmark by using their financing if they could match or beat my bank's rate, which I thought was rock bottom. To my pleasant surprise, Susan (Valmark finance office ) beat the rate using a major lender for the loan. Since I had some negative car buying experiences in the past from a few San Antonio dealers, I was a bit of a sceptic at first when I made contact with Valmark. I very much dislike car sales people who perch near a door like vulchers ready to pluck you into a car you don't want and at a price you can't afford. Julie and the whole staff quickly changed my views. They made me feel comfortable, there were no high-pressure sales and they truly care about the person who walks into their showroom. Julie and the whole staff are wonderful. I would buy another car from Valmark in a hearbeat.

I came into the dealership to come find a new car to help...

I came into the dealership to come find a new car to help my family get around with more room since I'm having another baby. Kirby came along and took us in with great service and got my family and I into a brand new car. He helped us out a whole lot by helping us get a great monthly pay for the car. Kirby is an overall completely amazing car sells man. I would recommend him to my family. I also would come back and by another vehicle from him later on in the future. Thank you Kirby for your help. We were completely satisfied with your hard work and dedication in getting us a new car.

Julie was extremely helpful and made my decision in...

Julie was extremely helpful and made my decision in picking out a reliable used vehicle very easy. She answered all my questions and offered useful information related to vehicle operation. Julie was very friendly, and most importantly, not a pushy salesperson.

This dealership from top to bottom will get it done....

This dealership from top to bottom will get it done. James Dunworth went out of his way to find a vehicle that fitted my needs. Chris young was a great host and has a great personality and Sussan is a sweetheart made sure we were taken care of. Thanks for Everyhing STEVEN DYLLA

Travis Miller was vry knowledgealbe about the equipment...

Travis Miller was vry knowledgealbe about the equipment on the car that I was looking for. He even gave me the same options when I came back 3 weeks ater.I just cant tell you how much easier than previous salesman had been at other car lots. Mark Kuykendall

Great experience! Travis and the rest of ValMark...

Great experience! Travis and the rest of ValMark Chevrolet were very helpful. The family and I love our Tahoe. Thanks again Travis. Henry Van Noy

Very helpful. Julie is knowledgeable in all areas of the...

Very helpful. Julie is knowledgeable in all areas of the auto industry. Inside and out of the vehicle. Always available to answer questions. Enjoyed working with her. Doug Hunt New Braunfels,TX

As soon as I walked up I was greeted with a smile and...

As soon as I walked up I was greeted with a smile and enthusiasm. Chris and Don did a fabulous job getting us the best deal possible for what we were wanting. They each took their time to explain everything to us and no hesitation explaing things again. Don went over every aspect of the features of the car until I was completely satisified. Great job to ValMark!!!!

l was looking for good used car. julie flores was very...

l was looking for good used car. julie flores was very helpful,friendly and she knows what she talking about .excellent service will be using her again.

Very smooth transaction. Excellent customer service. I...

Very smooth transaction. Excellent customer service. I enjoyed the easy, no pressure buying experience. Price and assistance was professional with no surprises. I like the certified added value of the vehicle as well.

After searching the Internet and seeing several Chevrolet...

After searching the Internet and seeing several Chevrolet dealerships in our area, the Valmark Chevrolet dealership with Donald Nicolay was the only person that actually contacted us by telephone within a short time after we posted our inquiry. This afternoon we visited the dealership and bought a Chevrolet Traverse LS. All the people we met there were very friendly and helpful especially the sales consultant, Donald Nicolay. He even took us on a tour of the facility and introduced to all the personnel we would meet on a service trip there. He made sure we understood all the gadgets and workings of the car before we left even with OnStar and Bluetooth. We were completely satisfied with Valmark Chevrolet and would definitely recommend them to our friends and associates.

Don was very knowledgeable and helpful during our new car...

Don was very knowledgeable and helpful during our new car selection and purchase. Chris Young checked with us several times to make sure all was going well. He also was friendly and hospitable. Susan knew her job well and was easy to work with in. I love the new Chevy Equinox even more than I expected. It is comfortable for a vehicle that gets such awesome gas mileage. I would definitely purchase from Val Mark again.

Julie was a pleasure to work with, she was very helpful...

Julie was a pleasure to work with, she was very helpful and made sure that we were happy and that our buying experience was absolutely perfect. I will recomend her to all my friends and family who are looking to buy a car. She was great!!

Josh was great and very knowledgeable! I was referred to...

Josh was great and very knowledgeable! I was referred to him by a friend and they were right about his customer service skills. When he says he is going call you he does and he goes over everything with you in great detail like you are his only customer. This is hard to find in an employee so ValMark you better keep him happy before a competitor takes him from you.

THIS DEALER WILL GO ALL THE WAY TO SATISFY YOU THEY GAVE...

THIS DEALER WILL GO ALL THE WAY TO SATISFY YOU THEY GAVE ME BACK A PAYMENT THAT GMAC TOOK OUT OF MY ACCOUNT. AND DONALD HELPED TO EXPLAIN EVERYTHING ABOUT THE PICKUP I BOUGHT

My buying experience at Val Mark was nothing short of...

My buying experience at Val Mark was nothing short of superb! They did not have the truck that I wanted in their inventory but were able to have it delivered the very next day. They went out of their way to get the financing that would fit my budget. I checked for availability and price on other local Chevy dealer web sites for the truck I wanted and Val Mark was considerably lower in price than the others. When my wife and I took delivery of the truck they took the time to go over the features and how they worked. They walked us through setting up the On Star feature and made sure we understood everything before we pulled out in our new truck.Long story short..go to Val Mark!

Kirby to care of me with white gloves during the...

Kirby to care of me with white gloves during the location, sales process and delivery of my new suburban. What a pleasant experience he made of my entire purchase process. Justin Kelley referred me to Kirby, but Justin and his excellent handling of all my service needs on my previous suburban is the reason I shopped with Valmark for my new ride.Thanks Guys,Glenn Munford

Let me first say that I love a chevy truck,that is what I...

Let me first say that I love a chevy truck,that is what I prefer to drive. This is my second truck that I have purchased at ValMark Chevrolet . My first one was a 1500 Silverado and the one I'm driving now is the new Silverado 2500 HD both great trucks. Service was excellent,quality of work done in a timely manner, Don Nicolay was friendly not pushy,he seemed to know what he was talking about. They all worked very well with me in all situations being past or present and that is what it's all about, I was a happy satisfied customer and the price was right. Thank you ValMark Chevrolet !

JAMES WAS QUICK TO SAY HI, AND GET US MOVING IN THE RIGHT...

JAMES WAS QUICK TO SAY HI, AND GET US MOVING IN THE RIGHT DIRECTION. HE ANSWERED ALL OF OUR QUESTIONS WITH KNOWLEDGE OF THE VEHICLE WE WERE LOOKING TO BUY. THANKS,CINDY&RANDY

Kirby was friendly and courteous and took the time to...

Kirby was friendly and courteous and took the time to answer questions we had in detail. He is very knowledgeable at what he does.Thanks, Kirby

Roy did an outstanding job of explaining the problems...

Roy did an outstanding job of explaining the problems with our car and the options I had. He went above and beyond to locate the necessary parts for our Saturn Sky. He also made sure a rental was available so we were not inconvenienced at all. Roy is always very friendly and helpful.

I am giving this rating because I had a good experience....

I am giving this rating because I had a good experience. When I first got to the dealership, James did not run out and start bugging me. He let me look for awhile before He came out. I appreciated that. S Albright

Nothing but quality service with a smile from Roger!!!! ...

Nothing but quality service with a smile from Roger!!!! I've had a couple of small issues with my new car. This last visit was a simple oil change. I was in and out quickly each time totally satisfied!! Thanks Roger!!

A pleasure to work with Roger Bittner. He is extremely...

A pleasure to work with Roger Bittner. He is extremely knowledgeable, courteous, and professional. He kept me well informed on the progress on my car, and information on future work needed. A great assett to ValMark Chevrolet.

Dealer rep provided friendly service There was little...

Dealer rep provided friendly serviceThere was little pressure to buySales rep was informative and knew the vehicle wellItem we were seeking was in stock

Valmark knows what it means to take care of their...

Valmark knows what it means to take care of their customers. I get all of the vehicles for my business serviced at Valmark, and have always been completely satisfied. Justin always makes sure the repairs are completed correctly the first time. It is nice to have a local dealership that actually cares about their community. Thank you!

James was extremely helpful in going over all the new...

James was extremely helpful in going over all the new technology in my new car.He never was trying to push me into something I did not want. If people do this Iwould have walked out and purchased somewhere else. He also helped me set up onstarand when I left, I was happy with the entire experience at the dealership. THANKS JAMESCarolyn Gould

We had a great experience with ValMark and Travis Miller!...

We had a great experience with ValMark and Travis Miller! Never felt pressured to buy here, small town friendly atmosphere. we were very pleased wuth the overall experience. We would buy from here again!!

Sales staff were helpful and professional. We asked for...

Sales staff were helpful and professional. We asked for a specific product and that is what we received. Finance representative was also extremely helpful. She completed deal by offering additional products and services and the payment was still within the range we desired.

I have always had friendly service with said dealer, both...

I have always had friendly service with said dealer, both in sales and service. I just purchased my 3rd vehicle from ValMark. The whole staff acknowledges me each time I visit.Service after the sale is always important to me.

We were in the market for a more economical vehicle for...

We were in the market for a more economical vehicle for me to drive for work. I drive about 3500-4000 miles per month in a sales job and my old F-150 was no longer cutting it. After reading many reviews on a few different crossover SUV's, I settled in on a Chevrolet Equinox. I wanted to purchase slighty used or last year's model if still available to save some money, but I ended up with a great brand new 2012 Equinox at nearly the same price of used ones I was looking at previously. Kirby Hotchkinson was our sales representative and did a fabulous job helping us choose our new car! We will certainly come back when it is time to purchase again!

Itook my 2008 Buick Lacerne to ValMark Cheverolet on...

Itook my 2008 Buick Lacerne to ValMark Cheverolet on 8/12/11 concerning vibration san noise.Roger Bittner, my service representative for several years, greated me in a friendly and courteous manner as always. He accepted the car for service and found the motor mounts were broken. Mounts were ordered and installed under warnty.This did not solve the noise problem. After checkin, Roger called to tell me the cost of repairs would be $1,055.00 to install new struts and mounts. I told Roger that in view of all the problems I have with the car since new, I would pick up the car unrepaired around 5;30 P.M.At about 3;30 P.M., Jim the service manager called to say that Roger informed him of the problem. With Roger in his office, they called General Motors concerning the issue, and General Motors agreed to cover all but $300.00 Dollars. The car was then repaird and picked up 8/23/11.Roger Bittner is truly an asset to ValMark and its customers.Sincerely, Erwin C. Tschoepe, Jr.

Great experience, realistic trade in allowance ($2500...

Great experience, realistic trade in allowance ($2500 more than anyone else!), Good price on the vehicle I wanted. No need to haggle- one of those rare times when you feel as if both sides were happy. Definitely buy your next car there!

They were very helpful in finding the right vehicle for...

They were very helpful in finding the right vehicle for me and making sure I was happy with everything about the whole car buying experience. From the first initial contact to the completion of the sale, they made me feel comfortable and confident in my purchase.

Extremely pleased with our purchases, both used vehicle...

Extremely pleased with our purchases, both used vehicle and new vehicle. Don was wonderful, especially with an issue involving the used vehicle. He figured out the problem before time was spent with service personnel. Would definitely recommend this dealership to others. Very satisfied with our 2004 Mercury Mountaineer and 2012 Chevy Equinox!

We live in Killeen, Tx, but my family has purchased...

We live in Killeen, Tx, but my family has purchased through Valmark in the past. We tried to use a local dealer to save on time and travel expense instead of going out of town. BAD DECISION!!! Our local dealership was very unprofessional and the deal was just to outlandish for anyone in their right mind to accept. So we told them No Thank You and left. Yesterday we decided to call Valmark to see if we could work an agreeable deal out over the phone before making a lengthy drive to New Braunfels. Well needless to say our sales rep Julie was a very pleasant and knowledgable rep to work with. After giving her our needs in a vehicle and what model we were looking for she came up with exactly the best selections for us. We did all necessary paperwork over the phone and she handled everything in a timely manner and had us approved and ready to pick up our new Tahoe by the close of business that same day. We came in this afternoon and Julie (sales rep) and Susan (finance manager) had everything waiting for us. The entire dealership had outstanding customer service. Before driving our new truck off the lot Julie explained the vehicle in detail and pleasantly insisted that we call if we had any problems or questions later in the day. We have to say buying from Valmark was pain and hassle free and the BEST DECISION ever. We will definitely purchase our next vehicle from them in the future!!!

Excellent Service! My family has been taking our...

Excellent Service! My family has been taking our vehicles to Justin in the service department at Valmark for years. He is always friendly and makes sure we are completely satisfied.

I would never consider having my vehicle serviced...

I would never consider having my vehicle serviced anywhere else. The best customer service and prices that I have ever received from a dealership. Valmark can count on my business as long as Justin is there to take care of my vehicles!!

Josh was great as well as very informative. He helped us...

Josh was great as well as very informative. He helped us understand what was going on with our vehicle in a timely manner. He helped us set up an appointment that would accomodate our schedule and was available right when we got there.

The process was stress free, very fast and I was amazed...

The process was stress free, very fast and I was amazed that the produced a car that met my every expectation. I had been searching for a very particular vehicle without success until I arrived at VALMARK. James was exceptional. Most professional, knowledgeable and helpful. I think he gave me a fair price, I never felt pressured, he took care of every detail and was genuinely concerned about me and what I expected from the process. The remainder of the staff was equally helpful and timely. Everything from the paperwork, financing to delivery was seamless and smooth. It was probably one of the best car buying experiences I have ever had. Thanks James and all the friendly people at VALMARK.

I took my chevy tahoe in because I was having problems...

I took my chevy tahoe in because I was having problems with the transmission. Turns out it needed to be replaced. Jim Robinson and his staff kept me informed of the progress and kept to their timeline of when the repairs would be complete, which is more than I can say for some other dealers. This was the best service I have ever received and were the friendliest most pleasant people to work with. On top of that, the price was well below what I had expected to pay for such a repair. The staff and the service I received at Val Mark has made me a lifetime customer! Great job guys!

I love Valmark Chevrolet! They still understand the...

I love Valmark Chevrolet! They still understand the value of customer service. It is truly joy to do business with them. They had my car ready on time and did excellent work!

I have been a customer at ValMark for the past two years,...

I have been a customer at ValMark for the past two years, and have never been disappointed. My car is always ready when promised. I recommend this dealership to all of my friends and family.

I was doing a 30K checkup on my pickup. I think the...

I was doing a 30K checkup on my pickup. I think the things they do (primarly changefluids) was done great. I has specifically asked if all the fluids were topped offand was told they were. The reason I asked was that I had noticed that some werelow. When I got home I checked those items and found they were not topped off.Not sure what the 36 point check indicated on the service bill is for, but it shouldinclude those type of things. The specific things that were not checked that I endedup filling were -Brake fluidPower steeringAnti FreezeThose 3 things were all low and needed added to

I have dealt with the parts department at ValMark...

I have dealt with the parts department at ValMark Chevrolet for 4.5 years. Everytime I place parts orders, they go above and beyond any other dealer in my area to make sure I receive my parts in a timely manner. I would recommend them to anyone I come in contact with looking for a reliable and reasonable Chevrolet dealership.

Jim is a utmost professional and he values his customers....

Jim is a utmost professional and he values his customers. I have done business with Jim for many years and recommend him and Val Mark Chevrolet to everybody I know.

I recently had the transmission replaced in my Tahoe. ...

I recently had the transmission replaced in my Tahoe. Justin Kelley took care of everything and had my vehicle ready before promised. The outstanding service and prices at Valmark will gaurantee that I return for all of my future vehicle needs. Thanks, Valmark for everything you do in the community.

I have been taking my truck to Justin Kelley at Valmark...

I have been taking my truck to Justin Kelley at Valmark for service for the past 5 years. He is always very friendly and the prices are great!

This dealer is great. Started using Justin last year from...

This dealer is great. Started using Justin last year from a referral from my sons football coach. Said he had used him for years and went no place else. I found out why not long after. He continually does whatever he can to help. I have a pretty hectic schedule and even when i dont always make an appointment Justin always seems to find a way to solve my problem. Thanks to Valmark, Justin, and Will for the great referral. Keep up the great work!!!

this dealership is phenominal. Always smiling faces,...

this dealership is phenominal. Always smiling faces, always willing to help and Justin always remembers my name. Its the little things. I probably visit Valmark every 3 to 4 months for my oil changes and he always recognizes me and says hi to my 3 kids and even calls them by name. Amazing. Always feel comfortable at the dealership and especailly dealing with Justin. Makes being a woman dealing with car issues a breeze.

I have been using this dealership since it was in the old...

I have been using this dealership since it was in the old building when it was downtown. Dealt with alot of different personnel but glad i have been using Justin Kelley for the last 6 or 7 years. He makes it really easy to get work done on my truck and keeps me up to date on the maitenance. One less thing i have to worry about. Thank Justin and Thanks Valmarkt.d.

Big city service with small town attention. I used one of...

Big city service with small town attention. I used one of the big dealers in San Antonio prior to moving to Spring Branch and there is no comparison. I would sometimes leave my car for 3 or 4 days for minor items and with Justin it's out in 1 in most cases. Sometimes for my maintenance services I will wait in the lounge and you never see him sit still. He is always on the go. He always explains everything in a way I can understand. Will continue to use Valmark as long as he is there. Keep up the great work!!!J.M

I have been to many dealers of all makes in my 30+ years...

I have been to many dealers of all makes in my 30+ years of driving. Justin is by far the best service rep in my life. I have tried to lure him away on many occasions to come work for me as a sales rep but he always turns me down. His attention to detail and obvious loyalty to Valmark is what sets him apart. He is always dressed so professionally compared to his coworkers and I think really cares about what he's doing. I will continue to use Valmark at least until I can lure him away ;). Great service. All the time, Every time

We at Henderson Performance, talk to these guys on a...

We at Henderson Performance, talk to these guys on a daily basis and about 98% of the time they have or can get anything that I have asked for. We get most of our parts through Valmark and they are always kind to me and very helpful even when I'm not real sure what it is that I need. They know what they are doing and talking about and its really great dealing with these guys.

It is a real pleasue to work with Roger he has the...

It is a real pleasue to work with Roger he has the knowlege what it will take to repair a vehicle and is able to explain this in layman terms.

We had a great experience with Valmark-Chevrolet.... our...