Valley Subaru of Longmont

1st time Suburu buyer

I recently purchased my first Subaru and Jorge had a big influence on my buying decision. He answered all my questions, was extremely honest and found the exact car that I was looking for. Their inventory was excellent and I never got the high pressure sell feel. After having my new Outback for four weeks I am very pleased with my decision and have no regrets.I travel for my job and rent cars at the airports. I've driven many high end luxury sedans and SUVs. My Outback is equal or better than vehicles twice the price.

Best car-shopping experience to date!

Everything about our experience at Valley Subaru was top-notch. It was our experience with Saber that ultimately brought us back to make our purchase, rather than going with another vehicle & dealership. We couldn't have been happier with the decision. Saber's thorough knowledge of the product was more than impressive. When combined with his friendly demeanor and attentiveness, it sealed the deal. We will be buying our next car from him, for sure, and recommend all of our friends. Thanks!

Excellent Sales Skills, Best car buying experience to date!

Jorge was very knowledgeable, patient, & honest which is what I value most. This experience was nothing like I have had in the past with other dealerships. There were no lies & false promises, he helped me with everything he said he would. Thanks for having people like Jorge work for you Valley Subaru, because he made my experience buying my new car EXCELLENT!

2016 Subaru Crosstrek

Our 2016 Crosstrek is our first Subaru purchase. We had done some research, so we knew what we were looking for. Saber and Jason at Valley Subaru were very informative and helpful with all of our questions, and we'd have to say it was a great experience through the entire process. Saber was very friendly and knowledgeable. We love our car, and would definitely refer Valley Subaru to our friends!

Purchase of new Forester

I had the pleasure of dealing with Kim Ventura. This is the 40th vehicle I have purchased so I have experienced many pressure sales tactics used by car sales personnel in the past. My experience with Kim was such a pleasant change from the old pressure cooker feeling when dealing with car dealerships. I got a quick response when requesting a price via the internet, and when going in to make the final deal I was pleasantly surprised to not have to also have to deal with anyone else. She was very professional and she had a great understanding of the vehicle. I would highly recommend her to anyone else who is in need of a car.

New 2016 Subaru Crosstrek Purchase

We had a very good experience purchasing a new Crosstrek from Valley Subaru and with their salesman, Ryan Hall. We had identified the exact car we wanted and I had shopped it at several local Subaru dealers. VS gave us the best price, and Ryan was absolutely the most straightforward and pleasant salesperson I dealt with: no BS, just straight info and good attitude.

Kim was Great

I knew the car that I was interested in and Kim helped me make my final decision. I bought a new Forester XT and Kim was very knowledgeable, friendly and professional when it came to taking care of making the sale. If I'm ever in the market for another Subaru, Kim will be my go to choice in helping me with that purchase! Thanks Kim and Valley Subaru for a great buying experience!

Extremely Professional Service Experience

Finding a car dealership, service advisor and mechanic one can trust is difficult, IMO.A few weeks ago I had the pleasure to work with service advisor Taylor on our Legacy.My service experience was the best possible and could not be improved. Taylor was perfectly accommodating, extremely knowledgeable about the technology in Subarus and he was very professional during the entire service process.He and the mechanic he was working with made additional repair/service recommendations which made perfectly sense to me and they were taken care of as well.I have had no issues with the work performed and plan to continue visiting Taylor for all my needs.Thank you,Mike

Hands down, the Best Subaru dealership in town.

From the moment I walked in the place the entire staff was sincere, polite, and helpful. Ryan Hall specifically made me feel comfortable when purchasing my Outback Limited. He explained all the features thoroughly and without rushing. I would highly recommend checking them out for yourself!

Service

I have had 2 Subarus serviced at Valley Subaru since 2005. They have always maintained my vehicles in a courteous and polite manner at a reasonable price.

Great Service, Went Above And Beyond

Buying my new Subaru Outback was a great experience, all thanks to Kim! I was moving to Longmont from out of state, so I was doing most of my looking online. I was put in touch with Kim, and she made sure I had everything I needed to make an informed decision. I knew I could come to her anytime with any questions or uncertainties I had. I found the Outback I wanted and Kim reserved it until I could complete my move out to Colorado. While working with Kim at the dealership, she was very knowledgeable and took much of the stress out of the whole process. She even recommended many points of interest around town to help me with the transition! I would highly recommend working with Kim and Valley Subaru for any car buying or service needs.

Met my needs with integrity and flexibility

I had a very unique internet sales request and Cali Bello was extremely professional and a pleasure to work with. He and the dealership exceeded all of my expectations and actually made the buying experience an enjoyable event. He was direct, knowledgeable, and maintained a high level of integrity throughout the process. He has been constantly available to me and my wife after the sale and has done a great job of explaining all of the features of our new car. I would highly recommend Cali and the dealership to anyone.

Great Service, Knowledgeable Staff, Quick/Efficient

The service at Valley Subaru of Longmont has been the best of any we have received when purchasing a new car. Becca Rodcay was FANTASTIC--extremely knowledgeable, patient, understanding, detail-oriented, and focused on helping us get what we wanted. Because of Becca's demeanor, focus, and personable nature, I would not hesitate to purchase another vehicle from Valley Subaru. She truly went above and beyond, and she continues to check-in to ensure everything is going well with the new car.On top of all of that, the finance/paperwork portion of the process was quick, easy, and seamless (unlike experiences we have had at other dealerships).

Very friendly

Friendly staff but couldn't get a deal I was happy with. Was not able to remove window etching from add ons and paperwork included more fees than competitors. Car was priced way under invoice but after all the dealer add ons it was back to msrp. Not a bad price yet one phone call to a competitor yeilded the results I was looking for and was able to save a good chunk of money. Had a good experience, just not able to nagotiate to a price I was happy with.

Good service knowledgeable staff

I worked with Becca the first few times we came to do some test drives. She guided us well and showed us what we were interested in, calling us the day you had the bronze Forrester. We saw it that night and loved it but wanted to come back the next day to see it in the light, Becca was off that day. Kim took over and we did the test drive. It had more bells and whistles then I wanted, but in the end I drove it home. Both ladies did a great job in answering all our questions. Also Dylan did a great job in getting all the papers signed and explaining the additional options within a short time.I have always been happy with your service department as well.

Always awesome experience!

Each visit has always been an awesome experience! Great customer service! Really friendly and seema to care for their customers!! I highly recommend visiting this place.

Fair , no huzzle, accommodating, no pressure

I find Ryan compared to the dealer I have been and believe me I went to dozens , of make a kind I found Longmont Subaru the easiest , honest , no pressure dealership , Ryan was honest , good listener of my needs and very patient . He is the easiest dealer I dealt with , also their manager Jake was kind and very reasonable fair kind of guy , the finance Adam although showed some option to spend more money was not push over guy , I will give the Longmont Subaru a five star , even they are 54 miles away from me I bought my first Subaru Outback 3.6 R Touring from them and feel confident they will take care of my needs regarding my vehicle .

New 2016 Crosstrek

Saber answered my request for information about Subaru vehicles. I asked about the Crosstrek after veiwing competing vehicles. Jorge brought the Crosstrek to my home, about 18 miles from the dealership. We went over all of the features of the Crosstrek, and Jorge knew his stuff. We drove back to the dealership where I leased the vehicle. It was a pleasant experience! A close friend and neighbor liked my Crosstrek so much that he went to Valley Subaru and purchased a Crosstrek yesterday, two weeks after I got mine. That should say something about the vehicle and the dealership.

Excellent Customer Service

This was my first experience purchasing a vehicle, and I was looking for a vehicle that met every criteria that was important to me. After a few unpleasant experiences, I decided to take a look at a used Subaru. After discussing my options I left still searching, but keeping this experience in my head. There was no pressure to make a decision, but they did a fantastic job providing all of the answers to my questions and letting me take my time in deciding. Eventually, I settled on purchasing a new Subaru that met and exceeded all of my criteria. The entire rest of the process was painless and quick. I understood the whole process and felt confident in my decision upon leaving the dealership knowing that I could rely on them for any future questions and service I have.

A+++++

'Ive never been treated so well by service folks these guys are both truly professional. Greg has always been courteous and professional and one time went way out of his way when i was trying to buy a used Subaru for my college age daughter. He looked at a used Subaru and showed us how rusted and corroded it was. Really he saved us from making a terrible mistake. He tried to help get us into a lease by handing us off yo a sales person but we (my daughter could not afford it but at least we did not make a fatal mistake of purchasing a car that would have not been right for my daughter.Roger is a true gentleman as well who recently when my tire had a problem took care of us in every way possible. You guys are great!!!!!!!Jason you should be proud to have guys like this working for you. A++++

Top notch!

I needed to get a spare key made for a lost one on a 2013 Outback. I was shocked at how simple and quick the process took. Every person in Parts and Service were kind, helpful and respectful of my needs and time!

great service and support

I bought a 2016 WRX and had some minor problems with the electronics (door locks and stereo). after bringing it in a few times and hearing me complain about it, the Management asked me if I wouldn't just like to upgrade to a 2017 model instead. They sat down with me and worked with me and I ended up moving to a 2017 STI at a greatly reduced price. The sales staff and management really went out of their way to ensure that I was happy and to get me the greatest deal ever on the car I wanted. I'm really, really grateful at how easy they made it to get me into a newer, better car to solve my problems.I highly recommend Valley Subaru ! thanks Tom and Saber !

Above and beyond

Backstory: I am going through a "credit crisis" and wanted to purchase a four wheel drive because I'm from down south and I feel like that is necessary in Colorado. Anywho I went to a Subaru dealer in Fort Collins and didn't get approved for a vehicle and I did not think that it was a terrible experience I thought I just didn't have what it took to get approved for a car loan at the moment... And then today I realized how terrible that other dealership experience was!So I set up an appointment with Kim at Valley, I was a little nervous about making the commute to the dealership just to get rejected again so I sent in my credit application and she said I needed to come in and appraise my trade-in and I put it in my head that I was not going to be able to get a car today because I just got rejected two weeks ago from a local dealer by my house. So I meet Kim and she has the best personality! She treated me like a best friend and yet she was professional but fun and perfect for my personality ! She gave me Oreos when my blood sugar was low (it's the little things) and she was confident during everything and let me test drive the car while Dion and Josh in finance worked some magic and numbers with my challenging situation (both dudes are awesome and helped make the whole buyer experience outstanding) Anyways they think OUTSIDE the box and somehow got my payments to close to what I pay already for my Chevy Cruz AND gave me 1500.00 MORE on my trade in than the local dealer by my house!! I don't like throwing other dealers under the bus so I won't name any because it could have been an off day but I had such a better experience at Valley in Longmont and it was worth the trip!! Here's a tip from me: screw the Boulder and Fort Collins dealers, make a call to Kim and make sure Dion and Josh work out the numbers and it will blow your mind!

Normally I don't write reviews, but...

I just purchased my latest Subaru at Valley and it was a really good experience. Easy, fast, and friendly! The price was fair and there was no BS - THANKS! For what its worth, I worked with Juan, Dylan, and Tom, and they were all great! When the WRX hatch returns, I will be back!

Ryan was fantastic!

I really enjoyed my car buying experience with Ryan. He was extremely genuine and we came to a fair agreement painlessly. I'm loving my new Subaru Crosstrek and already feel safer in it! My family now owns three Subarus and it's for a reason! They are awesome!

Saber is the man you want to see at Longmont Subaru!

My experience at Longmont Subaru was Fast, easy, and relaxing. Saber was my Sales Rep and provide great customer service with no pressure to buy. He is very knowledgeable of Subaru Vehicles and provided a great explanation of the accessories in my 2016 Crosstrek. He also was a great negotiator with the manager to get the price I wanted. Thanks again Saber and keep up the good work Longmont Subaru! Only recommendation would be to lower your dealership fee, but I would definitely come back to Longmont Subaru due to the no pressure sales.

Subaru Experience

My family and I had a great experience at Valley Subaru, starting with online sales to show room to receiving my keys and driving my new car off the lot. Every person we talked to was very knowledgable in explaining things and answering my questions no matter how silly they may have been. And appreciated how I was shown how to operate my new car, had lots of questions since this was my first Subaru vehicle. Thank You Valley Subaru,Cheryl

The Subaru Experience of a Lifetime

We found all the Staff at Valley Subaru very to be extremely helpful and knowledgable along with not being pushy. We have always bought new cars over our lifetime and we are approaching retirement . We can Honestly say this was the Greatest Experience so far. This being our first Subaru I'm sure it won't be the last.We HIGHLY recommend them!

Five Star Service

My wife and I had just returned from a 3,000 mile vacation/road trip in my Subaru XV Crosstrek.I called early Saturday morning 7/16 and asked if they could squeeze me in for oil change? I informed them that I live in Lakewood (45 minute drive), and purchased my car from them. Greg G. asked how soon can I get there? I arrived at 10:30 and was out the door in 1 hour! Greg G. went through everything Oil change, Tire rotation, and a car wash (needed after 2 days driving back to Colorado from the U.P. of Michigan) and that my cabin filter was disgusting and changed it out for me! Excellent service experience and would recommend Greg G. And Valley Subaru to anyone!

An EXCELLANT service Department and Personel.

Valley Subaru of Longmont, CO, Greg G. and the service staff are outstanding examples of what car service/care and customer service ought to be... AND IS at Valley Subaru in Longmont. A very nice new facility with people who seem happy to be there. We've been there three times and each time left thinking 'Well that was nice. I didn't expect that'. Thanks, Greg G. & Valley Subaru of Longmont. Skip

Fantastic experience at this dealership

From beginning to end, the experience I had buying my 2016 Subaru Outback was an absolute pleasure. I have had two service visits which have also been beyond my expectation. Highly recommend this dealership and service department.

Fair Trade

Excellent service and a very fair price. I needed a new Subaru that day since my old one had lived a full and happy life I received a Subaru Forester that was greater upgrade than I expected. The lease payment is doable & the quality of the ride far outweighs the monthly fee. Thanks Valley Subaru of Longmont, my neighborhood dealer

Excellent dealership, sales and service so easy so work with

We recently purchased our second Outback at Valley Subaru. This dealership is amazing! The service department is A-1 and has serviced our 2012 Outback with great care. Becca was our sales person for the 2016 Outback purchase and she made the buying experience very pleasant. She is knowledgable, asks the right questions and payed attention to exactly what we wanted. We took several models for test drives and she took time to explain the various features on each, answered our questions and was not only professional but friendly throughout the whole process. We not only recommend Valley Subaru but highly recommend Becca as your sales person on your next car purchase!

Why I purchased from Valley Subaru

I purchased my Outback from Valley Subaru because they gave me the best price. I'd like to add that Saber ,my salesman, was quite respectful and patient with my questions. I had called many dealerships and visited a number of them as well. Valley had the best of everything overall and that is why they got my business. Thanks again Valley, Merry Loizeaux

Great experience

Becca did a great job following up and providing excellent customer service. I had done quite of bit of internet shopping and she was able to meet my price. I was in and out of the dealership, including test driving the car in 75 minutes!! A record car buying experience! I would definitely work with her again!!

Best car buying experience!

I recently moved to Colorado and knew I wanted a Subaru Outback. I did a lot of research pricing both new and used models. When I came to Valley Subaru, Calixto greeted me warmly and was very helpful without making a hard sell or being pushy. He listened to what I wanted and helped guide me through the process. His warm and friendly demeanor was a welcome change to my previous car buying experiences. Everyone I dealt with at Valley Subaru was knowledgeable and helpful. I'm so excited about my new car and all the adventures ahead. I'm especially thankful that I will be dealing with such a top-notch dealership for many years to come.

New car.

They stood behind the price quoted online. I was expecting something to change at the last minute and it didn't. Everything flowed smoothly and as expected. They even gave me a loaner car until my car arrived.

Great experience

I had a great experience with Jorge and Valley Subaru of Longmont. The salesman, Jorge, was very knowledgeable and courteous. He and the dealership were patient and helped me figure out some deal complexities so that all involved accomplished what we wanted. I'd buy again from Jorge and Valley Subaru of Longmont.

Calixto and Valley Subaru

We initially communicated with Cali via e-mail. He told us he would help us in anyway we needed and suggested we could make an appointment and get a test drive. Instead we walked in with no appointment and asked for Cali. He made himself available right away and spent all the time we needed. He was very knowledgeable and was able to answer all our questions quickly. We enjoyed the car buying experience and at this point have every confidence that Valley Subaru will take care of our new car.

Valley Subaru and Becca

Becca was a completely honest and professional individual. She asked all the right questions to determine which car would satisfy our needs. I really liked Becca and trusted her. This was the first brand new car of my life and I love it! Plus the entire experience was painless. Thank you, Becca.

Refreshing

This was absolutely THE BEST Car buying experience ever!!!! I worked with both Derek Boyd and Ryan Hall and I would highly recommend both of them to anyone and I've already sent a friend their way. Both Derek and Ryan were very polite, courteous, patient with all my questions and very knowledgeable about the Outback limited and all of its complex features! There was absolutely no pressure from Derek or Ryan just helpful support during the entire process. I had called ahead to let the dealership know I was coming and that I didn't have a lot of time and due to illness needed to keep my time at the dealership to a minimum. I informed them that this would be the 3rd Subaru I purchased from Valley Subaru them. They were ready for me when I arrived and assigned Derek to work with me. As I already knew what car I wanted the process was easy and straight forward. My sale was a bit unusual as I was not only trading in my old Forester but was going to be trading in my husbands newer Mazda as well. Derek was very supportive and efficient and worked with me in two short intervals on the first day to evaluate the trade-ins. The next morning I called Derek and told him the bottom line number I was looking for and he returned my call a little later and we were able to work out a great price over the phone. Later that afternoon I went in and Ryan Hall took me out for a drive (really an education session) on my new Outback limited. Ryan was extremely knowledgeable about every aspect of my new car, the iSight system, voice activated navigation system, and all the other bells and whistle. I receive a complete training session and left the lot knowing so much about my new car and it's systems. I've been back twice for window tinting and miscellaneous followup paperwork and both times Derek answered some minor additional detailed questions I had and even stayed late one evening to make sure he could help me! I will of course continue to get all of my service done at Valley as I have with my other Subaru's Roger and his team in the service department are fantastic as well. They are very courteous, patient and supportive. They take the time to explain what needs to be done now, why and what could wait for awhile. They are great!

2016 Outback

We purchased our Outback a few months ago fro Derek Boyd at Valley Subaru, and it was the most pleasant car buying experience I haver ever had. Derek was pleasant, courteous, and very knowledgeable about the car. I don' think that Derek knows how to spell pressure let alone use it. We will be back to Valley and Derek for our next car.

Great experience, Cali was excellent.

Loved my experience at Valley Subaru. So quick and painless. I left with exactly what I wanted with a financing plan we worked on together to fit my budget. I couldn't be happier with my new car but more importantly the buying process was open, trusting, and comfortable. Thanks Cali and everyone at Valley!

Great

It was great going in to the store. Cali was very professional to work with and answered all my questions. I ordered my car and it was there before the due date which was GREAT!!

Stress free experience!

Probably the least stressful car buying experience we've ever had. It was a pleasure to work with Cali, he was not in the least bit pushy and spent ample time with us going over all the options in our new Crosstrek. Extremely knowledgable and very calm and friendly.

Simple and straight forward

Cali was a really friendly person and made my first car buying experience awesome and one to remember. Super knowledgeable about the cars he sells and knows all about the little details that really making buying a new car a stress free straight forward process. I definitely recommend this dealership as well as Cali.

Price given over the phone!

I had "signed up" on a site, inviting dealers to discuss my interest in a Subaru Impreza hatchback. I figured that I would hear from a few, then arrive at the dealer to haggle. To my shock, Morgan called me within minutes, offering me a new Impreza for $1,500 less than I expected to pay. She was a pleasure to talk with, and told me the extras that were included (such as extending the power train warranty). I especially appreciated NO PRESSURE! This price was less than the used Imprezas that I was considering on cars.com. My husband and I arrived that evening and bought the car after a test drive. They even gave us a really good price on the trade-in of our old pick-up (remember, we already knew the price of the car!) What a great car buying experience! Morgan was professional, organized, funny, and not pushy at all.

An awesome experience!

My husband and I were just car shopping. We had no intentions of buying a car that day. When we met with Cali, he pretty much sold us on a Subaru Crosstrek. His knowledge and great attitude sold us. It was a very enjoyable experience and we felt very comfortable working with him. We love our Crosstrek and we will continue to deal with Valley Subaru.

2016 Subaru

This is my first Subaru vehicle and first vehicle purchase. I was probably one of the last few clients in the dealership that Friday night and although it was late, Cali and Dion were very patient, easy to work with, and explained everything thoroughly. I went back the next day to go over a few things and worked with another team member who was also very kind! I was contacted by the service department to get my car windows tinted, as Cali said they would, they had my car ready for pick up within a few hours. Cali worked with us to give us the best deal he could, Dion went over financing thoroughly, Saber went over everything my car included the next day. Everyone I have been in contact with from Valley Subaru has been respectful, kind, attentive, direct and very flexible with my work schedule. I could really say I am satisfied with my purchase!

2016 subaru purchase

we are a Subaru family and have purchased 7 or 8 subarus over the years and this dealership was absolutely one of the best experiences we have ever had. I would recommend them to anybody wanting a Subaru. Dianna and Howard Sautter

Best Car Buying Experience

I have now purchased two vehicles from Valley Subaru in the past year. They are easily the two best car buying experiences I've had. If you ever need a Subaru I would definitely recommend Valley Subaru. When it comes time for my next one they will be the first place I go.

Continued Great Service From Valley

This is fourth car and second Subaru I have purchased over the years from Valley. This time around Derek was very responsive and easy to work with. He and his team worked quite hard giving me the deal I wanted and I am very satisfied with it. They were all very respectful, clear in communication, and attentive making the whole experience quite comfortable and best of all door to door the whole experience took nearly no time.

Great Dealership!

Derek, who was the dealer for my car, had a great customer service and did everything he could do help us out to find the car that I wanted. However, the only reason why I gave 4 star is because of the finance team, when I walked in there, we had no explanation and he just threw us documents to sign without even explaining what they are and what it does. But it was a great experience overall. 10/10 would buy car from Valley Subaru again for as long as I get Derek as my dealer and have my documents explained.

Great Dealership!!

I am a multiple return customer, and keep coming back because they treat me like I am their #1 customer, they do great deals, no pressure, and I always have a good time buying a car.

Crushed car into Easy New Car

After a tree fell on my car I was devastated, going into Subaru I scared and uneasy. They made this the easiest and least stressful experience ever. They worked with me, took the time to explain my options and made me feel back in control!! It was a GREAT experience!!!!!

Twin Cross-treks

Buying a car from Valley Subaru was one of the simplest vehicle transactions I have ever made. The staff was friendly and easy to work with. The negotiation was done via email so all I had to do is come in and drive the car. Kim was extremely helpful and did a great job helping us. The experience was so good my wife ordered a Cross-trek as soon as I signed the papers. We now have twin Cross-trek Subaru's and love them. Thank you for a great car buying experience.Rob

Most painless buying experience ever

I came in with a clear idea of what I wanted to pay and what I wanted for my trade-in and was able to work a deal out quickly with no games, manipulation, or drama. It was the best car buying experience I've had. Highly recommended.

Really great experience! No pressure, very patient.

This was the second purchase we made at Valley Subaru--the first was at the old location and it also went well. We reached out to the salesperson from our first purchase and we learned she had left the dealership, she recommended we ask for Cali Bello and I am glad she did!I walked in there wanting to buy a used vehicle and after a couple of test drives with other vehicles, Cali suggested we test a current model because he knew it would be able to provide everything I was looking for. He also did a very good job of explaining the benefits of leasing a vehicle, and that is what we ended up doing.I did not feel pressure from Cali (let's face it, living in this part of the world it is not tough to sell a Subaru). He was very courteous and professional, and did a great job of keeping in touch *just enough*. He also made sure I got the exact vehicle that I wanted.Furthermore, the "negotiation" at the end was very painless and I appreciate that.It was a pleasure to meet him, and I know when it comes time to turn this car in, I hope that Cali is still there to help me find our next car.

In & Out in less than 2 hours.

Morgan and Valley Subaru made all the difference in my car buying experience and choice. I live SW of COS and drove the additional distance to this first class customer service dealership located in the heart of Longmont. Not only did I get the best value for my money, but I also received a personal sales experience from Morgan. She was very attentive to my needs and answered all of my questions. She took the additional time AFTER THE SALE to personally go through my new vehicle with me and evened help load my cell phone contacts into the new system. Valley Subaru gave me a very fair trade-in value for my 14 year old Toyota and treated me with respect and dignity. I would definitely recommend this dealership. I was in & out in less than 2 hours from start to finish.Nancy Green Mountain Falls

We buy our first new car,very excited

Overall,very good,we have our nice car smoothly.Thanks to the salesman and finance employee,they do their job professional and very polite!If some friends want to buy Subaru,we will suggest them to Longmont Valley.

A very pleasant purchase

I purchased my first Subaru at Valley Subaru of Longmont on 3/31/2016 and I am very happy with the whole shopping and deal-closing experience. Here's why -1)Internet Sale - after I decided it's time to buy a new car, I did a lot of research via internet, including searching dealer inventories and emailing for price quotes from selected dealers. Since it's my first Subaru, I've never worked with Valley before. Jason worked with me on the pricing and negotiation. His email quote was detailed and itemized. The negotiation was done over email and was straightforward with no tricks played. Valley's price was most attractive, but we made decision to purchase from them not solely based on the price, but also based on the gut-feeling after we finally met the sales reps. After we liked the price, I sent my husband over to Valley to test drive the car. At first, he was told a price higher than what we agreed over email, but it was soon cleared and honored by Valley. We went over again that night to close the deal and I met Morgan. She is a very nice and friendly lady. She made sure the car was detailed and freshly washed and gave me plenty of time to inspect the cars exterior and interior.2)Deal Closing After we told Morgan we would buy the car, she introduced us to Jorge, their sales rep. Jorge is young and friendly. He was responsible for going through sales paperwork with us. Jorge also demonstrated car functions to me in detail. I was in an information overload mood (from a 2005 car to 2016 car), but Jorge was attentive and patient.3)Financing we worked with Dion on financing. He looks young, therefore, for a few minutes, I wasnt sure we were actually started financing process. Dion is knowledgeable and persuasive, but not unpleasantly pushy. Ive purchased a couple of cars in the past, never liked any of the financing guys, but we like Dion. He gracefully accepted our decision of not purchasing additional options. Never for a minute he made us feel uncomfortable. 4)Service and Part I wanted body-side moldings on my car and they had to be ordered and installed later. The price we agreed included the molding and the free installation. We went back earlier this week to get it done. Again, it was straightforward process, no tricks! I talked to Tim in Parts and Greg in Services handled the appointment for molding installation. Both guys were friendly and responsible. Overall, I am very happy with the purchasing experience. This is an honest dealership with a team of qualified and friendly staff. To be honest, at the beginning of the process, Valley was just a name on the dealer list I was requesting price quotes. As we proceeded, I feel more and more comfortable with them. I now trust Valley and will recommend it to anyone thinking of purchasing a Subaru.

Valley Subaru in Longmont

I really enjoyed the service I was given at Valley Subaru. Morgan is an awesome sales person! She's very persistent, friendly, and works well with getting you exactly what you want! I'm so glad I took my business to Morgan and her awesome team at Valley Subaru!

First class experience!

Best car buying experience I've ever had! I have bought more than a few cars in my time driving. Hands down the best experience I could ask for with my wife buying her first new car. We went just to look at a a WRX. Instead we bought a BRZ and WRX. We could not be more excited for two dream cars in one day. Mayuran was nothing short of wonderful as our sales associate. Listened to what we wanted in options for the cars and our financial needs. He even took time to help my wife learn to drive stick in the BRZ straight out of the showroom wow! The fellow up has been amazing too. My WRX had one scratch on the door pillar when I got it. They sent it to the body shop and fixed it no questions asked. Plus made sure I had a ride while I didn't have my car. Thank you Roger for all you're help with that detail. We really could not have asked for a better experience with a dealership. I've looking to start as a lube tech and work towards mechanic. I hope it's this dealership or one with the same values and care that they have. Thank you again Longmont Valley Subaru for this amazing experience. We will return for any future auto needs.

First class experience!

Best car buying experience I've ever had! I have bought more than a few cars in my time driving. Hands down the best experience I could ask for with my wife buying her first new car. We went just to look at a a WRX. Instead we bought a BRZ and WRX. We could not be more excited for two dream cars in one day. Mayuran was nothing short of wonderful as our sales associate. Listened to what we wanted in options for the cars and our financial needs. He even took time to help my wife learn to drive stick in the BRZ straight out of the showroom wow! The fellow up has been amazing too. My WRX had one scratch on the door pillar when I got it. They sent it to the body shop and fixed it no questions asked. Plus made sure I had a ride while I didn't have my car. Thank you Roger for all you're help with that detail. We really could not have asked for a better experience with a dealership. I've looking to start as a lube tech and work towards mechanic. I hope it's this dealership or one with the same values and care that they have. Thank you again Longmont Valley Subaru for this amazing experience. We will return for any future auto needs.

Excellent Customer Service

Derek at Valley Subaru in Longmont was amazing. He helped me over the phone and via Internet to find my dream car. He worked the entire sale with finance to get my payments where I needed them before I even walked in the door. The best experience I have ever had with a dealership. I WOULD HIGHLY RECOMMEND VALLEY SUBARU and especially Derek to anyone.

After a long search, Morgan helped me find the perfect car

Bought a new manual Crosstrek (base model) with Morgan Steinbeck as my associate. She was so helpful in making sure she was clear on my specifications for the kind of car I wanted (manual, AWD, good mileage), and was great about reaching out when she had just the right model. Full of information (also humor and fun energy) during the test drive and strong, assertive, and informative during the price negotiation part. Great salesperson, made what could've been a super stressful experience (first car purchase) not at all overwhelming.

A quick exchange and overall positive experience

I am happy to relate my experience. I give Morgan (salesperson) high marks and think such a statement is meaningless without additional comments.She was attentive and not overbearing. She cut to the chase and was very direct about my needs with respect to a purchase. I am that way and I appreciate when someone realizes that I know my price point and I will walk if I am not quickly satisfied with the dealer's ability to reach their price point and communicate with me quickly if we have room to reach an agreement.I know it is probably personal preference yet I like Morgan as a person so that probably should not count because that will vary. Were Morgan to present in a more corporate dress I really don't care for that. I felt like the dealer has the margins to let employees be comfortable presenting what they consider their professional appearance and most people walking in to a dealer are not going to be is a suit and tie. I have plenty of suits and wear them only in business meetings where the negotiation is at least several $100,000 in value. Since Colorado is a Subaru state it is fitting to be a bit more casual which actually come off as more professional.I do feel as if she handled the deal with the right amount of breathing room so that I could attend to my calculations and wrap my head around the numbers. She was knowledgeable about the Subaru vehicles and was quick to check the inventory. She even suggested the vehicle I ended up selecting. Another thing I appreciate is that Morgan was precise in handling my USAA online request for a vehicle. She interviewed first about my preferences so that she could matrix the buying options in order to match inventory to my sorted preferences. This turned out to point me to a slightly different vehicle which was to my benefit. The takeaway here is that Morgan only showed me vehicles that I was interested in and hence did not waste my time. I felt like she had actually read my requirement ahead of time. I came in to the dealer shortly after my online request which meant that Morgan had reviewed the information quickly and accurately.The only suggestion for the dealer in general is to price any trade in value as high as possible. Otherwise it gives the impression that you are trying to low ball the customer and I would suspect that some who are not savvy could get taken advantage of w/r to their trade in. Word gets around and it is not worth it these days with such a quick rumor mill in cyberspace. I had to negotiate what I thought was a low trade in offer. I don't like that. You know how much a trade in is worth and I spent a great deal of effort keeping my previous car in excellent condition. Otherwise the experience was something I would recommend. In fact I dealt with Valley because of a recommendation. It is a competitive market and you can never afford to be off your game. CI is essential.

My marathon of purchasing a new Impreza

Just got a new Impreza from Valley Subaru last week. Calixto is a very kindly and patient man that helped a lot in my purchasing. My old car died 2 months ago, and I had no time to go to the dealership to choose a new one. So I asked a quote by email from several dealerships nearby at the end of Feb. Cali told me the model I want was out of stock, the new car would arrive at March 18th. And I didn't get a satisfactory quote from other dealers. During the following 3 weeks, I was so busy and didn't care about the new car any more. But Cali keep contact me during this time and offered a lot of information. Up until last week, it's spring break, I got some time to contact those dealers and got the best deal from Cali. But the story is not over yet, When I got to the dealership. The car I want was sold, I really regretted that I didn't reserve it. So I was told that need wait about 3 days for the new car transit, but actually it was 8 days due to the snow storm. However, Cali arranged a loaner car for me to drive for free during those days. And he also helped a lot in our payment processing. All the staff there are friendly, I got a happy deal, Thanks Cali!

New Car Purchase

We purchased our 1991 Subaru Loyale wagon from Subaru of Longmont 25 years ago . We still drive it today. So we went back to VSL to look for a 2016 Outback. Calixto Bello was our salesman and he was informative, courteous and quite helpful. Saber Boudjada also helped us and was great too. We were extremely satisfied with our buying experience at VSL and are quite pleased with our new Subaru Outback.

Was great

Kim was awesome went above and beyond for me ,very friendly and knowleable.Highly recommend her to family and friends and share the same Birthday!

They made this a simple decision/transaction.

I am very pleased with Morgan Steinbeck. The contact with Valley Subaru was by the Internet and her response by email was quick. She sent us the information needed to help the decision process. Morgan's product knowledge is very impressive. She encouraged us to enjoy the process and continued with timely information. (No pressure was put on us and we would have walked had the 'I'll check with my manager' tactic had occurred.Dion Narez in Finance also made the process simple providing the post sales options clearly, professionally and again without pressure. Both my wife and I will return for our next vehicle and highly recommend Valley Subaru.

James and Derick are top notch employees

James J. and Derek made sure they found the perfect Subaru for my family and took great care of my wife and I. My wife and I have never had an enjoyable car buying experience until we decided to stop into Valley Subaru. From the minute we walked into the showroom James made we were taken care of and Derek took the time to ensure we knew the facts of all the different Subaru models and helped us find the perfect car (2016 Subaru Outback) to meet our lifestyle and needs. We were previously Tynan's Nissan customers and we will never return to Tynan's because it is a run down dealership who treats their customers like an easy paycheck. By the time we left we knew every feature of our new car and didn't have a single question. James and Derek are the perfect examples of what all employees should strive to be in the sales and/or any customer based industry, My wife and I are guaranteed to be lifetime customers and we can't say thanks enough to Derek and James.

Responsive Service

I visited four different Subaru dealerships to shop for a 2016 Outback 3.6R. Ryan Hall at Valley was by far the most responsive and helpful in ordering just the car (including color) that I requested, and quoted me a fair price for both the purchase and the value of my trade-in--with no gamesmanship. He kept me posted on the status of the order, and when we purchased it, he took the time to give my wife and I a thorough instruction on the bells and whistles on the Eyesight and Starlight systems on the vehicle. I'd recommend to anyone that they include contacting Ryan whenever considering the purchase of a new (or maybe even used) Subaru.

Easy going and fun!

We knew what we wanted. They were rare. Luckily this dealer had the exact car.Then came the part I always hate... getting a price. We have EXCELLENT credit and cash for a big down payment. But sometimes in the past sealing the deal was tough.We got lucky that a kind of bad snow storm caused less traffic so the dealership was anxious to move the car. I did my homework, I knew what I wanted to pay. I was surprised when Morgan's over email quoted price was $500 lower than my "ok I'd buy it at this price.". To add to that due to the storm they knocked another $500 off. So we were in the show room and I just had to try. I pulled out my checkbook, started to write then said, how about another $250 off and some extras. She walked over to the manager and came back thumbs up.We drove away that night with our exact desired car and paid a price that was at the FAR LEFT of the True Car bell curve and I mean FAR LEFT.Now don't feel sorry for Valley... They got their service contract. With a car this complex I was glad to pay a little extra for something that would guarantee the car would be fixed with minimal expense to myself. I know this is where lots of deals make it back. They did... and I truly hope we never use that contract. But if we bust the windshield or one of the computers goes out... I know it will be well worth it.Can't recommend Valley and Morgan enough.

The Quickest, Easiest car deal ever!!

We took my grandma in to look at a new 2016 Subaru Outback. We were impressed with how patient Calixto (often referred to as "Cali") was with my grandma (she isn't very patient or nice to deal with. He was patient, explained the car and the TONS of technology in the vehicle to her. Tom King was wonderful to deal with (we purchased our own Outback from him a few years ago). From the simple pricing, to the fair trade value on my grandma's used Lexus trade in it was quick and painless, we were in and out of there in less than 2 hours (including the vehicle orientation). I have been pondering the purchase of a new Outback myself over the last few days and am envious over my grandma's cool new wheels! Thanks so much for your time and being so professional.

Very Nice Dealership!

I am on my 4th Subaru. This was my first experience with Valley Subaru and it was a great one. I made contact with Calixto Bello via the Internet and set up an appointment. He was very straight forward with pricing on the vehicle of my choice and when I left I feel confident I got a good deal. Also, my time spent in Finance went pretty fast. Have had the car a few weeks and I remain very happy.

Buying a used car

Calixto was truly amazing. He cared about us and he wanted us to get the best deal that we could get. Definitely would recommend friends and family to go visit Calixto

Perfect

Valley Subaru was the best dealership I have ever bought a car from. Morgan, with internet sales, was simply wonderful. She was very knowledgeable of the New Outback 3.6R Limited. Thank You Valley Subaru and Morgan for a smooth deal.

Best car buying experience

We walked in with the mentality that we were just going to ask questions and gather information, but after being helped by Cali, we knew what was the best option and what we wanted. Cali is very knowledgeable and answered all our questions clearly. He took so much time to explain the different options and was patient with us until we understood. He came in early, before his shift started just to help us and take us out on a test drive! He's very honest and also very friendly. Treated us with kindness and respect.

Outstanding

Valley Subaru delivered an overall very satisfying vehicle buying experience! Morgan did an awesome job in finding the vehicle and color we wanted. Morgan and Valley delivered upon beating the best price from other dealers and a car broker. Morgan was very pleasant to deal with we enjoyed the overall honesty during the price dealing process. We would highly recommend Valley to everyone considering a Subaru!

Absolutely amazing

This dealership plus dealer was not only super nice but would not let leave unsatisfied. He got me the best price that was exactly what I needed and would not sell me a car that he did not feel would be reliable. Overall he was incredible and. Very caring

Great dealer and a great brand

Recently purchased a 2016 WRX Limited from this dealer and could not be any happier. The sales staff, management, and the entire purchase process were very straightforward making the entire process an ease. I live 600 + miles away in Kansas City and was intent on buying a WRX, so most if not all of the negotiation, offer and sale was done virtually, yet, I still felt confident in this dealership and their commitment to getting me the car that I wanted at the right price. By far the easiest car purchase I've ever made. I would and more than likely will buy from this dealership again in the near future. Thanks guys!

Hassle free, easy buying experience

Cali is so wonderful. I have literally been from the tip top of Oregon down to central Florida and everywhere in between in search of another car and when Jake (general manager of Valley) hooked me up with Cali, i knew I was in great hands. I originally was going to buy a car from Valley but life happened and I ended up looking for cars all across the nation as I traveled and I can not tell you how many times the salesmen treated me like I didn't know anything. I learned a lot, in fact, about the cars that they had no idea even existed. Shocking. Anyway, 100% of the salesmen I dealt with before returning back to Valley was an absolute waste of time. They treated me how a stereotypical salesman would treat a female, i guess. Then when i would get firm and show that I knew what I was talking about, they never responded back to me. They would tell me they had the car I wanted and then sell it and say they didn't know that was the one i wanted, or they would not know features in the different levels of cars I was looking for, etc...Anyway...I wanted to show the contrast of what I went through before returning to Valley, vs. finally landing back at Valley. When I got to the dealership, Cali opened the door for me and I was greeted by Jake and Cali. I bought a car from Valley before and it took me buying a car with Cali to understand what a car buying experience should be like. My first time i bought a car with Valley, i liked my salesman. He even drove all the way to Estes Park to pick me up so that I could get a car from them. I hate to say it, but, at the time I didn't know that a good salesman should show you things on your new car. Mine didn't He showed very general stuff that I could figure out on my own, right away. Which was fine, because I learned it on my own and I don't want to say anything bad about my ex salesman (who moved to a new state and is no longer with Valley) Well, my old salesman didn't go into depth like Cali did. Cali sat with me and let me think of things to ask and didn't make me feel pressured at all. He took his time with me and made me feel like he cared about the experience and his job. That speaks volumes to me. I can be a tough customer, but, I expect people to do their job and do it well. And he did. He absolutely won me over and when I get my next Subi, i'll go back to him. No doubt! Thank you Jake and Cali for making this experience even better than my first one with y'all!

"Great Day All Around"

Since all my children have Subaru's I thought my next car should be one also. While driving by Valley Subaru I decided to just turn in to look around. Saber Boudjada happen to show me a parking space. That minute started a great relationship. Saber knows a great deal about cars and made me feel immediately at ease. He answers all questions politely, with no pressure. I gathered information, liked what I heard, and in a few days did decide the time was right for a new car. Now Saber is teaching me about all the new things on my 21st Century, Legacy. He says I can come back and he will help me as many times as I need. Jason McQueen was also very helpful in the buying process. I had met Jason three years ago, and was surprised he remembered me. Not only that, he remembered I had two cars to trade in, at the time. I would recommend Valley Subaru to everyone. Great car and great people!

Being a car salesman or woman is not a easy job.

Jorge salcido is a good salesman , no high pressure just the facts about the car . It does help having a good product but a sales person is like a picture frame , gives accent to the picture . Jorge should have more reviews ,he is why I came back to valley sudaru . This dealership will go all the way to help the buyer if there is any problem. This is my third visit in 15 years and three Subaru bought . Thank you ....the total staff at valley Subaru .......Lewis Perkins....

very simple transaction

We went to Valley Subaru on a Sunday, picked out a car. Contacted internet dept and had a great price before even going in to buy the car on Monday. The purchase, lease & delivery were seamless!

Great Sales Experience at Valley Subaru

I went to Valley Subaru to see what they had in stock since my dear old '98 Legacy had been destroyed by a red-light-running teenager. I didn't expect to drive home in a new car but I did. Valley Subaru made it so easy, they even arranged to have my rental car returned. And Most Excellent Salesperson Saber followed me home because I forgot my checkbook. Saber and the rest of the crew at Valley Subaru made it pleasant and quick to get into a new Subaru (the Best Car in the World, btw). Valley Subaru was very friendly and Saber was quite knowledgeable about the car and its systems and was very patient with my concerns and questions. Saber and Valley Subaru made the buying experience easy and non-stressful. The relaxed no-pressure atmosphere along with the happy and friendly staff filled me with confidence that Valley Subaru is worthy of my trust. I am very happy with my purchase and look forward to having my car serviced at Valley Subaru. What a great dealership. I would not hesitate to recommend Valley Subaru to anyone.

Picked the perfect Outback by phone with Morgan Steinbeck!

A friend in the Longmont area said both he and his daughter got great pricing and outstanding service from Morgan Steinbeck at Valley Subaru. It was all true. Morgan beat the price I could get in Colorado Springs. So we said yes on the phone and drove up to Longmont to get the car and write the check. Morgan had the car ready and took us out on the road to show us all the high tech safety features. She added both our phones to the Bluetooth system. Morgan was great. She was efficient, helpful and just a pleasure to work with. Thanks Morgan!

Excellent, easy car shopping experience with Cali at Valley!

My entire experience working with Cali from Valley was excellent. He was friendly, and was willing to compromise to make his customer happy. This is our second vehicle purchased from Valley and we had a hassle free experience both times. I did shop around and worked with a number of other of other dealers. Cali was able to beat all other deals and he was by far the most pleasant to work with. I highly recommend Cali to anyone looking at a purchasing a new vehicle.

Great service every time

I've heard this is one of the fastest growing Subaru dealerships in the country. With that in mind, I would expect the service to slip...but that is exactly opposite of my experience. I have brought my 2005 Outback in several times for oil changes and other services. The staff have always been very friendly, including Greg and others, and I think they are fair and trustworthy and I never get the impression they are wanting to ratchet up the price of the ticket. They help me sort through what actually needs to be fixed, and what doesn't. In a few cases, they haven't charged me for things when it took longer than expected or if it just didn't need it.

Car Buying Experience

Working with Cali was relaxing. He was extremely knowledgeable and patient. The entire car signing only took 1 hour. I would highly recommend him to a beginner or seasoned car buyer.

Great to work with, very thorough and professional

I have dealt with this service department 2 times and both were great experiences. I would recommend this service department with two thumbs up! and I hate dealerships. The manager, Roger was fantastic and Greg went way beyond what was expected of him. The entire team was very professional and thorough taking a lot of extra time to find some hard to find issues. My experience with the techs. has always been pleasant and they have proved their competence with my vehicle. This is not a normal experience from a dealership service department.

See Cali Bello

Had an excellent experience at Valley Subaru! Cali Bello is an exceptional, and caring salesperson. I highly recommend him when looking for a new car. And I love my new Forester!!

Calixto was a fantastic sales person

I just purchased a 2015 Crosstrek from Calixo at Valley Subaru. The customer service was fantastic. My sakes person, Calixo, was knowledgeable, thoughtful and friendly. He worked with me to come to a fair deal for the cost of the vehicle as well as the trade-in. He even stayed one hour after closing to review all of my car's features. He helped me understand the required maintenance, everyday use of the vehicle and even set up the connection with my phones contacts and play lists. Thank you for your courtesy and hard work. I will definitely bring my business and send others to Valley Subaru as well as Calixo. Also a shout out to Roger Harris for his help in the service department.

Best experience my wife and I have had with any dealership

We recently has some bad experiences with car dealership in the Albuquerque area. From buying a dud of a vehicle and returning it within 24 hours to be told by the dealership that it was our problem, to dealers not wanting to provide their best pricing or a price for that matter up front. Until I contacted Valley Subaru web site finding a 2016 Outback that had what we wanted and more. They returned my inquiry almost immediately. Then the first time I asked the question about price I received a quote. One better then I had received from any other source in Albuquerque including the USAA buyers program. Then it just got better, I had already established financing but the dealership met the loan rate with an increased loan amount allowing for some added warranties and maintenance program that we would not of got other wise. When I inquired about the added warranties and maintenance details they we provided. We then completed the transaction over the phone, the paper work was Federal Expressed to us we signed it and returned it. The vehicle was delivered to the dealership on schedule for our pick up (FYI we could of had it shipped to us). We arrived at he dealership we met the salesman and internet manager, but of whom were of great assistance. They had the vehicle ready and we received a derailed briefing about the vehicle from the salesman, whom was very knowledgeable. And we were on our way. That was about 3 week ago and we are still learning and enjoying our new 2016 2.3R Outback. R Long

Awesome people and fantastic cars!

I had a great experience at Valley Subaru! Cali was standing outside in the cold and greated us right as we entered the lot. He asked me what I was looking for and what I wanted and never once pushed me to get something that wasn't good for me or my family. He worked hard to make sure I got the right price for my budget and was extremely knowledgeable about the cars on the lot, as well as cars I was looking to compare. I ended up getting the a Forester and I couldn't be happier! After signing he sat down with me and went over all the bells and whistles. Overall, great experience! Not only would I recommend others to get a Subaru but I'd also recommend they get one and Valley Subaru. Thanks so much for the great service!

Great buying experience!

We chose Valley Subaru over our nearby dealership because of the incredible deal and the huge selection of new Subaru's. The online inventory was up to date and accurate. Ryan helped us with our questions and got back to us quickly about a Crosstrek that was scheduled to arrive from California. We were able to negotiate a deal on the car and they even matched our trade in estimate that another dealership had provided. Overall awesome experience!

A great overall experience!

Im so happy I went to Valley Subaru and was fortunate enough to work with Calixto for my car purchase. Calixto is great! He is very knowledgeable about the cars he sells, really listened to me, and took good care of me through the entire transaction including after the sale when I contacted him with some questions. He is very patient, made me feel comfortable, and I never felt rushed or pressured. Calixto helped me find the perfect car my first Subaru, which I absolutely love! My car buying experience was perfect in every way. I would not hesitate to recommend Calixto and Valley Subaru. I must also note that I couldn't have been more pleased with how easy the financing process was my sincere thanks to Adam for that.

Saber and the team at Valley Subaru make car buying painless

I've never enjoyed going to car dealerships because normally there is a salesman pushing cars and products down your throat until with either you cave and buy or leave from frustration. Saber and the team at Valley Subaru were 100% transparent, friendly, knowledgable and enthusiastic about the cars. Nowhere have I been where the sales representative actually cared more about my happiness in the car than his own commission. If you want a great car, a great no-haggle price (better than the best price on Tru Car), and a supportive staff willing to make sure you are happy when you leave, check out Valley Subaru before making a big mistake.

Top notch car and purchase experience with Cali!

I chose to buy my new Subaru Forester XT at Valley Subaru upon the recommendation of a friend who had just purchased a car with Cali. She raved about how well he took care of her throughout the entire buying process. I couldn't agree more. Cali was patient and took the time to answer all my questions as a new car buyer. His approach was genuine and no-pressure. I got a great deal on a car I love driving!!!

Wonderful experience!

Cali provided me with a seamless and quick experience. He went over and beyond and helped get the car that I was trading in which was 40 minutes away. I will be recommending Calixto to my friends and family!!!

Great overall.

this dealership is the best I've ever dealt with. If you're looking for a new great car that works good in the snow I would highly recommend going here.

Competitive, professional, knowledgeable and efficient.

I typically car shop via e-mail and feel very fortunate to have been referred to Ryan Hall. I'm 60 years old and have purchased quite a few cars over the years, and have to say this was the best car buying experience I have encountered. Ryan proved to be very knowledgeable of all the many features the Ouback is equipped with and educated us in a short period of time on how to utilize the features. To narrow it down, the product is great but Ryan is the main reason we didn't second guess our decision to purchase a SubaruI attempted to contact other Subaru dealers via internet, one located in Loveland and they finally got around to contating me 3 weeks after Ryan and I closed the deal. I think this says a lot for Ryan and Valley Subaru that they are there, available and want your business. I'm also in the process of relocating to Birmingham AL and inquired to compare their cost to Valley Subaru. Turns out they could not come near ($3500 greater). Blamed it on Colorado being the highest US state for volume of Subaru sales. I'm very glad and feel good about purchasing my Subary from Valley and Ryan.Thanks Ryan Hall and Valley Subaru!I love my Subaru.Richard Branham

Great Deals!

If you want a great deal, come to this dealership! Greg D, and Dion were great to work with, so great that I even recommended them to my sister in law, who was willing to drive all the way from Texas to get in on their deals. While we did run into a few bumps along the way, they were quick to resolve them. I feel like this is a dealership that stands by their word, and offers that old-fashioned feel where a handshake actually means something.

Solid Gold

Worth the drive from Denver for great value and service. Looking forward to many more purchases. Calixto Bello provides great customer service and has a wealth of knowledge

New 2015 Outback deal was too good to pass up

I answered an interest email from the dealer on the 2015 Outback. Morgan Steinbeck replied with answers to my questions so I thought I could come in and take a look. I would be trading in a 2011 Outback so I did all the research online I could on trade-in values and new car pricing so I would be equipped with all the information . I had a number in mind for the value of my trade-in and the price of the new car I wanted. I really didn't expect to leave the dealership with a deal but to my surprise Morgan and the dealership beat both my trade-in and new car price with their first offer. It was by far the easiest car deal I have ever made. Thanks to Morgan for the deal and all the great interactions along the way. Plus on delivery her explanations of all the "bells and whistles" of the car really helped me get a head start using all the cool features of my new Outback.

So glad I found Valley Subaru!

Couldn't be happier with my experience at Valley Subaru - and my first Subaru! Morgan helped me with the initial car search over the phone and email (not local). She gave me great options and clear pricing info - along with some pictures of different options they had on the lot. I then took a 2 hour road trip to visit the dealership - definitely worth the trip - seemed like a great group (met a bunch of them)! I got the exact car I wanted - and at a great price. Every part of the process was painless!

Very satisfied and a great experience

I had to buy a car fast when my old one was totaled and I was a little stressed about the process. Morgan was super responsive on email, asked good questions, and had really good options lined up for me to try when I got to the dealership. She showed us a ton of other cars to consider -- this dealership has impressive inventory -- and that really helped me sort out what I was looking for. Then she worked very hard to find me just the right car with all the things I wanted and none of the ones I didn't care to pay for. I really appreciated her knowledge, persistence, and her great sense of humor. And the new Impreza Sport is super cute!

Great First Time Buyer's Experience

Both my husband and I had a great experience working with Ryan and Valley Subaru for purchasing our first new car ever! We didn't feel any sales pressure. The entire sales process was simple and straight-forward and we were able to agree on a price quickly. They were also quite patient with us being that we had our two little ones with us. The service center is also excellent. We had a clear bra put on a few days afterwards as well as a windshield chip repaired and I was impressed with their speed and efficiency in getting the work done. Their waiting room is also very accommodating with lots of toys for the kids.

A for Effort

Derek at Valley was awesome, great experience. He didn't give up and worked hard to gain my business in a competition where price and selection were priorities. Very good experience and this was my 5th Subaru! I would recommend that they give a discount on accessories at purchase, but my Subaru loyalty mailings will send me some soon.

First Subaru Crosstrek!

This was our first experience with Subaru. Calixto was non-pressure and answered all of our questions. We will definitely be back in the future. Thank you!!

Second Subaru Outback

Have done business with Valley Subaru for 10 years. Just bought our second Outback. Ryan was very helpful with the process. Answered all our questions and made the car buying experience easy and enjoyable.

Best all around dealership

The entire staff at Valley is professional, helpful and knowledgeable about the products. This is my second Subaru I have bought from this dealership, my daughter bought hers there and I have a good friend who also bought from Valley. All three of us have nothing but positives for the staff including sales, finance and the service department. There is no doubt that when I am again ready for a new car, I will go to Valley.

working with Morgan at Valley Subaru

My son and I worked with Morgan to buy my 2016 outback. We found her knowledgeable, courteous and very helpful. My first new car accidentally hit by a speeding car on its' way to get gas the day before I was to pick it up. Morgan worked to find another car that was comparable and the dealership offered a loaner car until my new car was delivered. Morgan found a beautiful outback and offered to have me look at it to see if it would fit. I loved it and bought that one. I found Morgan to be knowledgeable, and courteous and very accommodating and available. She definitely scored a "10 out of 10" with me. I would recommend Valley Subaru to other car buyers.

Great Experience

I purchased a Forester. The transaction was stress free, no pressure. I would definitely recommend Valley Subaru. The Sales person was very professional and knowledgable of all aspects of the vechicle.

Bought a 3.6 Subaru 2016 Outback

This is my third Subaru and first from Valley Subaru of Longmont. Itwas the least stressful purchase of a car that I have made since Ibought my first one 57 years ago. I literally relaxed upon my couch athome while a worked out the details of the deal with Saber Boudjadaover the phone, including the trade in of my 2011 Outback.When the car was ready I was given a specified appointment time,which included up to the minute instructions on its new bells andwhistles, introduced to the various elements of the dealership,including the highly rated service department, and taken for a testride before I was sent home with the new baby on my own. The usuallyonerous chat with the finance department was without pressure and ledto some good choices regarding a service contract.This is a good company and I will continue to do business there.

bought a new WRX ! awesome experience

I bought a 2016 WRX here. I was shopping cars online and took test drives at a few different dealerships (different car brands) and ended up buying the Subaru.My salesman Dylan was a pleasure to work with, and didn't try to BS me or pressure me.There were questions he couldn't answer, so he went and found out the answer. I was pleased that he did that rather than try to make up something.the financing went well, and again I felt like all of my questions were answered honestly, and it took less than an hour.I would definitely recommend buying from Valley, and if you have a chance, ask for Dylan.

Great experience

The car works great we are really happy with it and Calixto is a wonderful salesman he treated us really well and gave us a good price on the car i would recommend to anyone.

Cali saves the day!

We went to Valley Subaru not feeling very comfortable about our situation and Cali came through for us in major way. He got me into a brand new 2015 and I couldn't be happier with the experience and the purchase. I will be recommending all my friends and family to go see Cali for all their vehicle purchases. And I will be back as soon as I need a new car as well. Thanks Cali and Nic!

First Subaru!

Enjoying my Froester XT very much. Incredible good in the mountains. Thank you to guys at Valkey Subaru in Longmont, CO. They were so easy and pleasant to work with. My best car buy experience to date.

Seemless and Worthwhile Experience

Purchased my first Subaru in 40 years of driving and I simply love my new Crosstrek. The car is great and equally as delightful was the professionalism that Jorge provided when purchasing my new car. Jorge was terrific: thoughtful, expedient with responses, and, most importantly for me, a person of his word. I so appreciated Jroge saying was he was going to do and his actions were congruent. Thanks Longmont Subaru and thank you Jorge!

awesome service dept led to new purchase

I had been in the service dept numerous times for maintenance and warranty work on my '13 WRX hatch. Every time I was getting work done, I was treated very, very well and my expectations were greatly exceeded. A few months later down the road, I decided I wanted to get into a '16 WRX. I wound up playing about 3 dealerships in the area at the same time...Valley didn't play any games and the entire process was super straight forward. I ultimately went with Valley as they met all of my demands and my past experiences with the service department were top notch. I was in and out of there in less than two hours...and even got Jimmy Johns for lunch (thanks, Ryan!).

Happy Subaru Family

Over the last few months our family has purchased 3 Subaru's from Valley. Two Foresters and one Outback. It is obvious that we have been very happy with their Customer Service and Sales Team. Our son leased and that went smooth. Our daughter test drove her Forester the night of the horrible tornado that stuck Longmont this past June. The staff stayed focused and had our best interest and safety in mind. She bought her Forester that night.We made a decision to move forward with our pre-retirement purchase. We wanted a comfortable, reliable, economical vehicle. Test drove the Kia, CRV, decided to go with our new beautiful Outback. Ryan walked us through the purchase with no pressure. We knew what we could afford and he stuck with our financial plan. Couldn't be any happier and will and have recommended others to their business. Best of Luck at your new location and continue to do what you are doing because it's working.M&M

Best car buying experience I've ever had.

I drove down from Fort Collins because the selection and price were unbeatable. I got the exact car I wanted and for much, much less than I was expecting to pay. By far this was the best car buying experience I've ever had.

Two easy new auto purchases!

i purchased a vehicle here in 2013 and again in 2015 and I couldn't be happier. It is very easy to negotiate a fair price for a great vehicle at this dealership. I came up all the way from Denver just to deal with the fair and friendly folks at Valley. Their service department is top notch as well. Fast and friendly service every time!

Nice and Easy

Ryan was great! Helped me find what I was looking for at the right price. Ryan made the process very easy I was in and out in no time.

We Love our 2 new WRX

We dealt with Jorge on more than one occasion. We will always recommend Jorge as a salesman to anyone who is interested in getting a new car! Everything was smooth for all 3 transactions with Jorge, the only thing that needs improvement is the dealership sales area. The sales men were all sharing desks and overall building is very dated. But I see they are building a new location, hopefully each salesman will have their private area for customers & salesman to make the deal in a more professional and confidential transaction.

Great experience!

This was a quick and stress free experience. The staff were awesome. Literally the fastest paperwork ever. I left with my new car within 2 hours.

Do not buy your car here. Go to boulder or golden instead

Attemped to buy a car here with the sales guy Dylon. At first things went well. Dylan mentioned right off the bat that he would not let a couple hundred dollars get in the way of getting us into a new car. We let him know what car we wanted and left it at that. Dylan on said he would get the car for us and contact us when he had it. We Were $100 between what we were wanting to pay and what he wanted for the car. 2 days letter he informed us that he had the car for us BUT he had sold it to someone else! If we wanted the same car in a differemt color then he would make it happen! Very unprofessional we thought. We immediately decided to change dealerships and went with golden. Dylan surprised us 2 days later and said he had another car for us and we should hurry on down to get it. Really!! Golden subaru rocked the house. Professional and accomodating and came down on the price to make it happen for us. My sister purchased a car from Longmont subaru and she has inly encountered headaches. Be advised and stay away.

Helpful, patient, and VERY honest

I had a wonderful experience at Valley Subaru a year ago. I ordered a WRX from them and the car had been perfect. The people were so patient in answering all of my questions and made the buying process very easy. They did everything in their power to stay within my budget and I ended up paying $4000 less than I was quoted at other dealers in the area. I have sent friends there and they had the same wonderful experience I did. I would HIGHLY recommend this dealership over any other in the surrounding areas. They are extremely honest and stand by their sales and their cars are in wonderful condition. My husband and I just purchased another car from Valley this weekend and got the same treatment I was given the first time I was here. They were able to get us the exact car we were looking for and it was within our budget. They are able to work with us to get a lower monthly payment and a GREAT warranty. All in all Valley Nissan and Subaru are wonderful dealerships and I would highly recommend to everyone to come here. I am positive that we will be back again in the future!!!!

avoid this one!

NEVER BUY A CAR FROM THIS DEALERSHIP! I love our new Subaru we bought last year, but buying it from Valley Subaru in Longmont was the worst mistake we ever made! After purchasing the car, Morgan in the sales department told us they didn't have the accessories we agreed on as part of the deal, and that she?d get them to us in the following week or so. When we came back, she tried to give us USED parts, that they were pulling from cars they received as trade-in?s. We were also lied to when we purchased the service plan from the finance department. Adam, who does their finance and legal paperwork gave us this whole story about all the service that Subaru recommended in the first 45k miles, and how three of the services involved were $400+ worth of work, so it made the plan worth the money. However, over the last year and multiple times we?ve taken the car in to actually have the service performed, we got a completely different story from the service department. The managers Mike and Roger told us that they only performed the service that was ?required? based on their opinion of the condition the car was in. So essentially, all the expensive service work we pre-paid for was just wasted money, because they weren?t even going to do any of it. To make it worse, we discovered the service department isn?t even performing the service they say they are doing and charging us for. I have an invoice from our last service that details out the oil change and tire rotation they said they performed. However, I knew beforehand that one of my tires had a nail it, I didn?t mention it to them, but checked the following day and that tire was still in the same location. The tires are easy to verify, but if they?re not actually rotating the tires after they charged us for it, who knows what else they?re charging us for and not actually doing!?! Take it or leave it, but there?s a lot of Subaru dealerships out there, and I wish we had bought our car from anywhere but this one.

Kind and Very Helpful

Haven't had a better experience at a dealership. Kim was kind, energetic and very helpful. Dion had some funny stories and clearly explained all aspects of finance to me. Tom couldn't have done a better job at working with the price and interest rate for me. I look forward to using my prepaid maintenance plan and loving the car you guys found me! Thanks!

they made things right

If I could give Valley Subaru of Longmont 1,000 stars I would. Buying a used car is a stressful, frightening experience even if you are a certified mechanic. From the very first time I walked into the showroom Lisa was an absolute gem. She was pleasant, listened and worked with me to find the car that I needed and wanted. Now that isn't even the best part. I found a 2005 Subaru Outback that seemed like a great buy. I test drove it and it was fine, heard a little hum but didn't think anything of it. Got a fair deal, I thought, and was able to sign on the dotted line in about an hour. The general manager shook my hand and congratulated me. Then 36 hours later the check engine light came on. Hmmm I started freaking out. Did I buy a lemon, would they work with me on the service? What was wrong? would they fix it? is It going to cost me money? I called Lisa she told me to take it to Greg, he had the parts ordered in 3 days and fixed and ready to roll. At no charge!!!!! Then the hum got louder, uh oh here we go again. Let me remind you that the dealership has ZERO obligation to me and we have no ties and no previous relationship. I took the car back to the Subaru Service department they had it diagnosed within a couple hours called me and gave me the bad news, transmission was going out. Oh great I thought I am going to have to buy a new tranny and put in 3 or 4 grand when I just bought the car. Lisa fought for me, and the GM and Owner decided they were going to put a brand new transmission in the vehicle at ZERO cost to me!!! Are you kidding me....This dealership had no obligation to do anything. But they did what was right and were always in my corner. I feel like they knew that, it was MY fault that I didn't inspect the car properly or get an inspection but they never made me feel like I was in the wrong. They also knew that purchasing a used car shouldn't mean having to put $$ into it 10 days later. Needless to say, Lisa in Sales at Valley Subaru, Greg and Roger in Service, the GM and the Owner give me faith in the car buying process again. They are honest and know that even though they didn't have to, they made it right with me. I tell you what they have earned a customer for life and I would recommend anyone who is thinking about buying a new or used car go to Valley Subaru in Longmont and talk with Lisa she will take care of you and the service department is hands down the nicest, and some of the best people I have ever had the pleasure of dealing with. Cheers to you Valley Subaru you have earned business from me for the rest of my life and my children's life and their children's life and their grand children's life!!!!! :) !!!!!!!!!!!!!!! loved my experience!!!!!!!!! Can't thank you enough!!!!!!!!!!!!!!!!!

Subaru Service Center

I've brought our Subaru for service here several times over the past 3 years and have always experienced a feeling that I was in some way inconveniencing the service scheduler. After my recent experience I won't be back. I called to schedule a repair/check of 2 separate but related issues. He kept interrupting me to schedule the time of drop off that I couldn't inform him of the second issue. I finally was able to inform him of both issues. When I let him know I felt I was "inconveniencing" him he didn't much care. He was reluctant to give me his name. I followed up with the service center manager and he never asked me what my specific experience was and obviously wasn't curious about what occurred in order to address it with the service adviser. Their service center needs to go through some comprehensive customer service training. When I mentioned my experience to several friends they commented that they'd had similar experiences.

Best service department I have ever dealt with!

Roger is a fantastic service manager and was directly responsible for my outstanding experience with Valley Subaru. He bends over backwards for customers and is entirely customer-focused. Valley Subaru's outstanding service department is a direct reflection of Roger's leadership.

Oil Change and Vehicle inspection

Thanks, was a great job, the customer service was excellent. its my first time I buy a Subaru, when dropped for oil change and inspection, the service was the best.

Internet price quotes are not honored

I like to avoid the normal hassle of buying a new car and once I had decided on a specific car to buy and got my financing, I researched inventory at all dealers in my state and requested internet quotes from all of them. Valley Subaru at Longmont sent me one that was two thousand less than all the rest, so I was eager to talk to them. As soon as I showed up and asked for internet salesperson, Ryan Hall, I was passed off to Jeremy who found the car I was looking for, asked me if I liked the quote and wanted to buy, which I said yes. We sat down to finalize the purchase, Jeremy had a copy of Ryan's quote and immediately said the price was wrong without even looking up details on the specific car. He then said he could not offer that car at that price, but could sell me a lesser car (without the options I wanted) at that price without asking me if I was even interested in another car - can you say bait and switch? I then asked for another quote on the car I wanted and the price given was more than any other dealer was asking and Jeremy was unwilling to match it. So their internet quote got me in the door, but the lack of integrity sent me straight out of it. I know car salesmen get a bad reputation, but the more I deal with them, the more it seems their reputation is well deserved. Valley Subaru is no different.

An amazing car buying experience

I bought my first Subaru 6 months ago from Valley Subaru and I had a great initial experience. I was recently in an accident and my car was totaled. I returned to Valley to get another car and they were so thoughtful, helpful, and kind. It was the best car buying experience EVER!

Do not buy a car here

The sales process was smooth, and I felt like I got an honest price despite the fact that I was told the dealership (Valley Subaru in Longmont) was "legally obligated to charge every customer the same $697 dealer fee."One week after I purchased the car and after the dealership cashed my check and deposited the loan funds from the bank, the sales manager called me to tell me I owed an additional $52 for "loan fees" that my bank charges. I refused to pay the additional money. The car was paid in full according to the contract.I filled out the Subaru sales survey and voiced my displeasure with the sales manager for calling to demand additional money after the deal was closed and the car paid for.10 days after purchasing the car, I mailed the appropriate lien paperwork to the attention of this sales manager.Four weeks after purchasing this car, I had not received notice that I could register it.I contacted my bank. My bank informed me that they had not been added as a lienholder on the car, though their money had been deposited. They also informed me that they do not charge any fees to the dealership.I called the dealership and got no assistance other than "I don't know what to tell you."I posted publicly on their Facebook page, and tweeted about my problem, and I got a phone call within 15 minutes.The dealer claimed they never received my paperwork. I emailed them another copy and the sales manager (a different one this time) promised to expedite it. I was coming up against my temporary tag's expiration date.One week later, I still hadn't received the postcard from the county informing me that I could register my car, so I called the sales manager to ask about it. He assured me that yes, I could go register my car and that the county does not mail postcards. I called the county clerk to double-check. The county clerk's office told me that yes, they in fact do send out postcards and that they had the paperwork, but that it hadn't yet been processed.I had a long conversation with the GM of the dealership, who apologized profusely.The next day, I called the county to ask about the status. They told me that the dealership made an error on the paperwork and so the paperwork was sent back to the dealer.I spoke to the GM at the dealership and asked him to let me know when the error was corrected so that I could personally pick up the paperwork to deliver it to the county clerk. He agreed.Hours later, I received a phone call from the dealership to tell me that they took my paperwork to the county clerk's office. I called the office and confirmed that yes, I could register my car. Which I did today, two months after I purchased it, on the last day before the temporary tags expired.I love my new car. I was hoping for a mutually beneficial relationship with the dealer. I will not be taking my car back there and will avoid all Subaru dealers for service unless it is a recall.

Very Deaf friendly dealer; John W Malson

John W Malson is very Deaf friendly because he understand that I am Deaf and he handle his notepad and to let me know when the oil change is finished. Also, he put a special discount and I really appreciated it!

dont trust

dishonest, and untrustworth!!! watch our for VTR and DEALERSHIP HANDLING FEES!!!! read your contractthis group is very dishonest, do not buy a car from here before reading your contract

Long time customer, first time reviewer

Valley is where I've had 3 different cars serviced over the past 10 years, and they're always great to work with. This last time was no different: Roger was quick to get my car in and did a great job of communicating what needed to be done and how long it would take. When there was a delay in how long a part would take to be there, he was very apologetic and offered a loaner car as well.On top of that, their prices are in line with the independent shops and you get the benefit of manufacturer technicians. For service on a Subaru in Longmont, this is the best place to go.

Buying a car has never been so easy

A big thank you to Jeremy, Dion, Adam, and Nic for getting us into our Sonata. Our life is very busy and we were not sure how we would fit the car buying process into the schedule. In less than 40 hours we had the car test driven, financing processed, and papers signed. The entire team was able to work with us we our schedule changed and we were at the dealership unannounced. The team is friendly, knowledgeable, and efficient. Thank you for your professionalism.

Great until we got to the finance guy

Bought a used Subaru last summer (just now discovered this site). The sales guy was fine but the finance guy played "3 card monte" with us until we ended up with a deal that was worse than the one originally agreed to. Should have walked away.

Perfect service!

Pleasant staff, quick, efficient service, nice lounge and atmosphere. Really, they did everything right. This was my first time there and I am thrilled at the experience.

Excellent Sales Person Engagement

I had many option to choose from in my Subaru purchase. When I connected with Valley Subaru and in particular, Ryan Hall, I knew my searching was over. Ryan had all the answers, or quickly got them, he spent times driving cars with me, and was a great communicator - phone, text, emails everything worked equally well.

Valley Subaru is the GREATEST!

I bought my Outback 2 years ago and have been taking it in for its regular service at Valley Subaru ever since. The customer service is Fantastic! And the price is even better. Thank you so much for all the TLC I get when I bring my car in for service - you are THE BEST!

Consistently Good Service.

I have been going to Valley Subaru for almost twenty years. Roger Harris has without a doubt been the one person I have worked with the most. I have always had a great experience. I am greeted promptly and familiarly when I walk in the door. My service is usually ready to begin at the scheduled time. As I often wait for my car, once specifics are known as far as service, I am consulted and am able to have any questions or concerns answered. I am provided transportation and a loaner car, if needed. I trust Valley Subaru, and feel they always keep my car in top condition to avoid unnecessary repairs or breakdowns. When the news isn't good (which can often happen when one has unknown car repair), they always break it to me gently and try to resolve the situation as positively as possible. As long as I own a Subaru, Valley will be the only place I would consider for servicing it. Valley Subaru's service department is outstanding!

Great Experience

My experience with Valley Subaru was great. I worked with Jeremy for about 4 days while I considered different options, and during that time he was in touch with me several times to ensure that I found what I was looking for. All promises were delivered, and in the end I felt very taken care of.

Regular periodic service

I have had all my service done here at Valley Subaru, from day 1 of new purchase. The service has always been done with a friendly smile and in a timely manner. I have been as pleased with the quality of the service, as with my Subaru Outback (2009).

Thank you!

To begin, I live in Breckenridge and have apartment in Longmont. When I needed a mirror replaced, I called both my local dealership as well as yours. From the start, your customer service was outstanding- leaps and bounds a different experience that what I received here in Summit. On Saturday morning, 6/21, I came in to pick up the part and quickly realized the install would be much more than I expected. Your service team stepped in and quickly installed the mirror and got me on my way.I've gushed about the service so much my husband jokes that no matter where we live, I'm always going to insist on coming to you and your fabulous teamThank you so much Angie Sheehan

Roger and his service crew are the greatest

Subaru service team, Roger, Greg,Chad and the rest are the greatest. my wife and I have bought and serviced our cars at valley Subaru over the last several yearsThey have always taken good care of us thanks, kim cushing

Great Sales Experience

I was in the market for a new Subaru Forester, so put out a request for a price quote to several local dealerships. Ryan Hall was one of the responders and his quote was the best. Intrigued, I went in to meet him and ended up buying a new Forester from him. He was extremely helpful, worked around my schedule and gave me a good deal. Most importantly, he listened to what I was saying and what I wanted in a vehicle. He didn't try to sell me something I didn't want, or try to push me into extras that I couldn't afford or didn't want. When I told him that I had to make arrangements for transportation down to the dealership ( I was not trading in a car) he offered to come and pick me up!! Talk about customer service! It was a huge help for me and really sold me on his commitment to making my buying experience a positive one. I love my new Subie and I'm really pleased with the job Ryan did. I would highly recommend him!! L. Shoens

Valley Subaru Rocks!

I LOVE VALLEY SUBARU. Roger and his crew are the best. I have them on my speed dial and call them if I have car trouble when I am on a road trip.

best people ever to work with

The folks working in the service department are wonderful to work with. They go out of their way to insure excellent customer service. They explain what is wrong, and how and why it should be fixed. The mechanic explains exactly what he has done. They always are right-on in their estimate of the time involved-plus they are ALL excellent customer service providers. I love my Subaru and having such a great team provide the service is all I need to be a customer forever!Sincerely,Joyce Conklin

Ryan is basically a superhero.

I came onto Valley Subaru's lot just looking to test drive a BRZ. They had a nice WR Blue model on the lot that always caught my eye as I drove by the dealership, and Ryan got me the keys for a test drive within a couple of minutes of my arrival. He was very professional, courteous, and polite, and when I decided that I was interested in buying that particular car, he got me a STUNNING price right upfront, without having to do two weeks of haggling. Any time I had a question, he was available. He is also obviously very passionate about getting his customers into cars that meet their needs and make them happy. Ryan is a great guy, and Valley Nissan-Subaru is a great place to do business.

Easy, quick and painless

If you want an easy and painless buying experience, go here. They have a lot of great vehicles and a great sales staff, hands down best buying experience.

Outstanding experience.

Absolutely fantastic service. Mark listened to every request I had and made good on all promises. He didn't anything on me and was very patient with all of my questions. Mark even had the car I was looking for ready to test drive when I arrived at the dealer. The entire Valley team has earned our return business and recommendations in the future. This is our third car with them and we couldn't be happier. Thank you, Valley for making everything so easy and friendly.

Thanks Ryan!

I just drove off the lot with 2007 Subaru and highly recommend Ryan Hall to anyone shopping for a new or used car. He spent a lot of time listening to what I was looking for and suggested vehicles that were within my parameters. All my questions were answered in a very respectful, knowledgeable manner. This was a great buying experience and would not hesitate to buy another car from Ryan!

Impreza sport premium

Could have gone to any dealer for a great product but the service at Valley Subaru stands alone. Thanks to Ryan, it's Subaru for LIFE!

Friendly service with followup

I was in the market for a Subaru and Mark, along with several others from other dealerships contacted me immediately. I waited a few weeks due to personal reasons, but Mark sent a gentle, non-pushy reminder that he was still willing to work with me if I wanted and that his originally quoted price was still valid. When I came in to get the car, he was no nonsense, but still very friendly. He was thorough and diligent about describing and demonstrating the features without sounding rote or making us feel talked down to. A very pleasant experience.

Have Ryan help you!

I was in this past weekend to purchase a used Subaru. I had the fortune of working with Ryan. From the communication over email and phone, I felt comfortable having him help me in-person. He had the car ready for me to test drive, and answered my questions. Once I decided to purchase a car, he worked diligently with me to get a fair price. There was a lot of back and forth, and while it was clear that he wanted to make the sale, he wasn't pushy at all. He made the experience flow better than I had expected, and I could tell that he was working for me. For example, the key fob was mislabeled, so we didn't think there was an electric car opener. He spent time looking around, and did indeed, find it, which saves me the hassle and money to replace it. I would certainly recommend Ryan to be the salesperson that you want to help you. He was friendly and pleasant, and you don't find that in all the dealers out there. He works hard, but doesn't make it seem like you're displacing him, and he isn't aggressive.

Experience with Ryan Hall

I am glad Ryan Hall was the one who ended up being my salesman to buy the Subaru Impreza. He made the process less stressful then I imagined. He was not pushy, wanted me to test drive the cars I was interested in. Went the extra mile to find me the model with the characteristics I found necessary. There was more electronics then I had ever had before and he helped me set up Bluetooth. It was a great help and I'm glad I have it. I would ask for him again.Bonnie P

RYAN IS THE MAN

Ryan made my car buying extremely easy! He's a stand-up guy, a real class act. He doesn't pull any cheap shots or low blows, no fine print, everything about this guy is extremely friendly and comfortable. In addition to really knowing his stuff about subarus, he came all the way to boulder to pick me up so I could make the final transaction. Thanks a bunch.

Great buying experience!

I was very pleased to find Valley Subaru of Longmont and Ryan Hall when shopping for a new car. I was looking for a new WRX STI. I'm the kind of buyer that buys new and keeps the car for a long time, so I don't frequent car dealers all that often.From the start, Ryan was very friendly and easy to work with. I was able to work through the features we wanted and order a new car with little pain or stress. Valley was able to get my new car much faster than other dealerships, about 12 weeks faster, and I was informed about progress all along the way.Once my car came in, a few days early, Ryan made the final sales process very easy and stress free, and provided awesome service and orientation. To top it off, I feel that I got a great price, 1000s less than other dealer quotes. I would not hesitate to head to Valley Subaru and buy another new car from Ryan.

Excellent

Mark McNulty at Valley Subaru of Longmont is an excellent sales person. He made the entire process of purchasing a new Crosstrek pleasant, exciting, and professional. Other than great staff, Valley Subaru was able to beat other dealerships prices and create a smooth purchasing process. Overall, my experience was excellent- two thumbs up!

Ryan Hall. . Internet Sales

Awesome experience. . Perfect fit for my vehicle, had it 6 months and would do it all over again!! I recommend this dealership and will return myself.

felt the need to write something

Rod went completely out of his way to show me everything about the cars knowing I still need time. When I get my check next week ill be back to see him!

Ryan is awesome!

Very impressed with the professionalism and patience. Ryan was very knowledgeable and did not hurry me or pressure me at all. I will definitely be back to see him again.

Subaru Review

Had a great experience at this dealership. Ryan was very helpful and not pushy or dishonest like most other salesmen. Would do business here again.

Leasing Inquiries w. Valley Subaru - very helpful

I had a very positive experience at Valley Subaru while researching leasing arrangements for a Subaru Impreza. Salesman Jeremy was concise and well informed about Subaru models and leasing terms. He and Tom King quickly got me lease numbers that I requested on a particular model Subaru with different amounts of cash down, automatic vs. manual, etc.

Screwed me on the sales tax when i asked if it was...

Screwed me on the sales tax when i asked if it was correct multiple times now i owe 650 more when i got home and they can not help me out they tell me they have to follow the colorado state law and then when they tell me how they did it. It was not by the state law.

I came in to the dealership, strictly to browse what the...

I came in to the dealership, strictly to browse what the new Subaru's are all about. I was greeted by Robert Lysek, who had a ton of knowledge about the Subaru line up. I told him that I was interested in information, and that I was NOT going to be buying a car that day, week, or even month for that matter! I plan to wait until the new year to get my new car, and Rob was very understanding with my needs and got me all of the information I needed. I hope he is there when I go back to buy my new car because he is unlike any car salesman I have ever met. I wish there were more like him, but I'm sure he likes being the only one. I will definitely be sending all of my friends his way!

I visited the dealership on several occasions trying to...

I visited the dealership on several occasions trying to convince myself to pull the trigger on a 2013 Forester XT. The salesman was a little shady, perhaps his name was Gabe, not sure. He basically tried to get me to agree to him starting the transaction without me agreeing to buy the car. Then, the finance guy Adam, wouldn't accept no for an answer on bumper to bumper warranty. I must have had to say no 10 times. Then he showed me a breakdown of a maintenance plan where I could save 24-39% if I bought all my maintenance up front. The thing is, the plan has a bunch mileage intervals that aren't even recommended anymore. For instance, the car I bought needed its first oil change at 7,500 miles, so why would they show me a breakdown with a 3,750 mile oil change. On top of that, the 7,500 maintenance breakdown they showed included a tire rotation, which they didn't complete when I brought it in. So they basically inflated the value of the plan and then didn't even execute what they said they would. Adam is a liar, Gabe is a shyster, and this place is to be avoided at all costs. I've owned 4 subarus now, dealt with dealerships all along the front range and this place is the worst, go to Loveland or Boulder.

Bought a used car from these guys and the experience has...