Valley Kia

Valley Kia

from start to end Matthew was great. go to Valley for all your car needs. he listen evreything i wanted in a car. i love my new KIA soul

Inge Perfinowicz

Staff VERY helpful. friendly. and knowledgeable about the cars in stock. Telling all of our friends about the dealership. I found a place to buy all of my future cars and subs.

Great Customer Service

If you need help ask for Ron Adams he was very diligent and answered all my questions. Did not mind going back forth from car to car making sure I made the correct choice for my budget. Great customer service.

Valley Kia

Excellent staff, exceptional customer service and overall great experience. Thank You Ron and Tyrone.

Kia Fontana Service Department

Kia Fontana- Excellent Service, Great Facility and Outstanding Staff.

Sales and Finance Staff were Excellent

My wife and I worked with Maurice (Internet Sales Manager) and Mr. Ramirez (Freddie) in Finance. The sales experience was very pleasant. Maurice was professional, courteous, kind, and did not pressure us in any way. Freddie was very informative and helped my wife and I execute the sale in quick time. We drove off in the car of our dreams!

Jaun was great,thanks bud

They worked great and we're nice and very helpful. Service was fast and didn't spend all day working on a deal

Valley Kia

I purchased my second Kia from Valley Kia on 7/9/16We had an Optima for 2 years and traded it in for a 2017 SorrentoI would not buy a Kia from any other dealership.My sales representative was knowledgeable,professional,friendly and could not have been any more helpful.As we moved through the sales process it went smoothly and was completed in a timely manor.Valley Kia has a complete inventory and we did not have to settle but rather select our Sorrento.I would also like to say we had our Optima serviced at Valley as well.The new dealership is easy to get to located off the 210 freeway in FontanaIt is a brand new dealership with every convienceI highly recommend Valley Kia we will never go anywhere else

Excellent Services

I loved the fact that they were really there to help me. They were the perfect salesman! Very assertive and not to aggressive!

Super great experience, painless and effortless

Our needs and wants were met with no questions asked. Bradley Martinez our salesman was awesome. He was very personable, very knowledgable of the vehicle, kept us in mind at all times, very quick and took the hassle out of purchasing a vehicle and made it painless and effortless. All around very good experience.

Awesome customer service

Loved the customer service and being able to meet our standard to a great vehicle. They worked with me regarding my situation being a student, and they showed me that it is possible to get your dream car out the door.

Purchased 2 vehicles here

Thanks to PACO GRACIA, my dad and I were able to find the cars we were looking for. In 2014, my dad picked up a Ford Expedition and he is still in love with it. I recently purchased a 2016 Kia Soul, and I absolutely love it a well. They gave me a fantastic deal, PACO and his boss Steve will work with you and help you see that it is possible to get your dream car today. Thanks to them we found our new dealership go to spot. Thanks Guys!

Great Customer Service

Loved the personal touch and attention given to us by our salesman, Richard and Finance Manager Mike P. Great experience wirh both !!

Kiawah forte

Very good sales person offered the best in the price gave me good monthly payment I'm very Happy I will come again also I will refer other you guys are awesome Thank you very much.

Fun in Fontana

The salesman was outstanding. His knowledge of the vehicle was outstanding and he answer all questions in a quick manner.

Purchasing a car.

They were all amazing to me. Eddie and Richard were with me from the moment I walked in until the moment I left. I showed up thinking I was only going to qualify for a used car and Valley Kia surprised me with bigger and better. I would recommend this dealership to anyone looking for a new or pre owned car, there was never a moment they made me feel uncomfortable like other car dealer location, they are welcoming and treat you as if you were family.

Great experience at Fontana Kia

Soon as we pulled in lot Maurice approach ed US while still in the car. Now that's customer service went through entire process then We meet Oscar very pleasant We have referred several friends Thanks

great service

The sales person that helped us , Jose, was very helpful in helping us to look for the perfect car for us. He was very poilte , nice , and answered all of the questions we have.

Nice people, easy to work with

I really appreciated that all of my questions were answered and it was easy to get everything completed in a timely manner.

Great service and friendly people!

Chris was wonderful! He treated us with respect and answered all our question and provided us with options making our leasing a new car experience a very happy positive one. Everyone else involved in us getting our new car was equally wonderful.

great service. committed to making a great deal

Sales person and manager were both really committed to helping us get the car we wanted. Took the time to have us test drive different cars. Did not feel rushed. Ended up getting us the car we wanted and keeping the payment where we needed it.

Awesome experience purchasing a new vehicle.

When looking for a vehicle I was very pleased with the outstanding service I was given the entire time from the moment that I arrived to when I left with the vehicle. Kyle along with all the other sales people were extremely helpful and did everything to help myself and my family get into a new vehicle was outstanding. It was a wonderful experiences.

OVERPRICED AND DEFECTIVE

The cars are overpriced and defective. Also, there is no professionalism! do they know what there doing. If you do decide to go here, I would make sure I get a copy of everything take pics with my phone and even record with my phone what they say. I won't ever come here again and I regret buying my car here! ughn, so frusterated!

OVER ALL THE EXPERIENCE WAS THE WORST YES I BOUGHT A CAR...

OVER ALL THE EXPERIENCE WAS THE WORST YES I BOUGHT A CAR THERE FIRST AND LAST TIME I WILL SAY , NOTICE ALL CAPS NOT CARING OF GRAMMER OR ANYTHING BUT I BOUGHT CAR THE IDIOTS WHO FINANCED ME NOT ONLY LACKED EXPERIENCE BUT PROFESSIONALISM THEY CALLED ME FOR THE NEXT MONTH IN A HALF WITH MESS UPS IN THE CONTRACT I SIGNED 4 DIFFERENT CONTRACT DUE THERE LACK OF SERVICE AND EXPERIENCE THEY WENT TO MY HOME TWICE I HAD TO CHANGE MY SCHEDULE BECAUSE THERE DUM ERRORS KNOW NEVER AGAIN ONCE LEASE IS OVER THEY CAN KEEP THERE CARS NICE CARS BUT DEALERSHIP GETS A -1 IN PROFESSIONALISM AND SERVICE

BIG MISTAKE Bought the car in Sept 2012 and by April...

BIG MISTAKE Bought the car in Sept 2012 and by April 2013 the car had already broke down twice first the radiator was cracked and of course the warrantee I purchased that only covers engine and transmission didn't cover it, ok fine I get that, the second brake down was the fly wheel and that was not covered also by the warrantee per the service dept the fly wheel is not part of the engine or transmission. Everything I looked up and I also have asked mechanics all say that fly wheel is part of the engine or the transmission. When I went in to talk to the finance manager and explained to him what has been going on and that when I bought the car with the extended warrantee the whole purpose of buying extended warrantee was so that I didn't end up purchasing a used car and have it parked in my driveway and that I needed a copy of my warrantee all he said is that I had to get that from the warrantee comp, I would call the warrantee comp and they would say that the dealer was suppose to give it to me. So I went back and forth trying to get a copy from the warrantee comp and the dealer but the dealer made no attempt to help me. Also after a few month I hadn't received anything from the DMV and I hadn't had license plate so I finally went to the DMV and they told me that the dealer had never registered the car, I then had to pay for the registration

Purchased a 2011 Expedition with a due bill to have...

Purchased a 2011 Expedition with a due bill to have vehicle detailed (Acid Wash, the works) among other services. I was scheduled 3 times to get procedure done and it was excuse after excuse as to why it was not done even though the vehicle was there. After Vally Kia haveing my vehicle for 9+ hours could not get it done.Services is so bad, even though I have a DUE BILL to me, I wont get the service done there for FREE.

Subpar Service

Purchased a vehicle from this dealership with a DUE BILL to me for a detail (Acid Wash, the works) and other services. Took the vehicle to get done on 3 differnt days, left without a vehicle for 9+ hours. Each time I received an excuse as to why it was not completed. I was even told by the Sales manager, Joe, shoe scheduled these services that he would take care of the problem and that didnt work either. I have other services that are due to me for purchaseing a vehicle from them but would not go there for the FREE service.

i bought a kia optima from this dealership....i...

i bought a kia optima from this dealership....i absolutely love love love my car and would buy another in a heartbeat.this dealership on the other hand i would not recommend to my worst enemy. not only did they lie to me repeatedly but i got 5 tickets in the mail on my trade in. they were driving it on the 91 express way without a transponder. when i called they said it was my problem not theirs. it took me months to get everything cleared up.