Vaden Nissan of Savannah

Bait and Switch dealer

I went to Vaden Nissan and had a trade in for a nissan versa with roll down windows and manual locks. Thats what I wanted. My trade in was fully loaded and still had a 7yr 100000 mile powertrain warranty allservice records and was in excellent condition. When it cam down to pricing I used what most dealers use for pricing which was NADA.com for my vehicles clean trade in value. My clean trade in value was 30850 and vaden wanted to only give 29000 even. What is this dealer playing at to make me for a fool. If my car gives a trade in value from a reputable appraiser why cant you just give me what its worth and keep it short and sweet. After all my vehicles retail is 33850 which leaves you with a 3000 dollar profit not including your markup and certifications. Im not dumb! This dealer was prpfessional but needs better negotiators for sure. The vehicle I was interested in was the nossan vetsa s plus they had listed for 11888. I can see why they gave me such a bad trade in value was to make up for the awesome internet deal price they had listed. Bait and switch. Any other dealer would have gave me clean trade in value and I will be looking in the future.

VERY DISAPPOINTED

I submitted my opinion review sometime back around the middle of May 2016 after a service appointment and as I subpected I never got a response from that write up. My service advisor (female) was somewhat nice, and to clarity that statement she was not disrespectful but her tone and talking while I was talking did not sit well with me - I was going to bring in a receipt to hopefully get reimbursed for having my vehicle towed after Vaden did work on the battery terminals - all I got was flak for this advisor - so I did not bother. My vehicle was then repaired by Goodyear. I had been using Vaden for many years now and even though everyone experience is different - this was my for me the worst.

Taken advantage of

I was taken advantage of. They sold me a new car and it was a trade down from the 2012 versa I had. No power windows no keyless entry. I like the car just not the way I was cheated.

Worse dealership ever!

This place use to be pretty good until Vaden Nissan took over! We stop going to the dealership in Savannah because it was so horrible and started coming to Hiltonhead. It is roughly about a 45 minute drive, which was well worth it until Vaden took over. We came in for warranty work on some broken items on our 2014 pathfinder. During the removal phase, the technician damaged the overhead cover by using the wrong tool to pry it off. We have been trying to get it fixed since July 2015 and finally they decide to order the part. They never called us, we would have to call them back every time and they always have to check but then they would return and say the part was never ordered or was on back order. They would tell us they will call when part comes in, but again 0 call back unless we call. Then they would say they have to order it again, so frustrating! We finally got all the warranty fixes done at Grainger Nissan with 0 problems from them but they could not do anything about the cover since Hiltonhead damaged the part. So we finally get them to order and get the part in, which took them over 2 hours to install a 5 minute part. Great turn around, yeah right. I even told them to give me the part and I will get Grainger Nissan to do it but they could not so I was stuck there at Hiltonhead forever!! This Nissan dealership as well as the one in Savannah owned by Vaden Nissan is by far the most horrible dealership I have dealt with in the last 25 years!! Avoid these guys if you can!

Courteous & professional

From my first visit to the dealership showroom to completing the purchase, this has been the most efficient and stress-free car-shopping/car-buying experience I've ever had. In every conversation and meeting, the staff was professional, cordial, and knowledgeable. I recommend Vaden Nissan to anybody.

Unhappy Customer

My wife and I went to get a car. We started at one dealership which let us drive the car home and see if we liked it. We ended up at Vaden Nissan. We went in and talked with a salesman about a car and got the process started. Since it went well they started the sale process and before we knew it we were put into the car to drive home. Long story short do to circumstances beyond our control we couldn't purchase the car. We were charged for usage while we had the car. Now we are out $485.00. I understand this is a standard practice and most customers aren't charged or it is up to the dealership. Both parties knew the sale was contingent upon necessary paperwork that we were unable to obtain to complete the sale. I feel that it is poor business practice to put a family into a car knowing the sale may not go through and then charge us for usage when the sale falls through. Also this is my 2nd time leaving this message. I see you only want to leave up the better comments as I see you don't have any negative comments on this page. Way to be transparent. Oh your not by taking this message down.

Everything want smoothly i was in and out in no ti

The service was great and done in a timely manor. I would definitely recommend Dan Vaden Nissan.

review

I had a wonderful experience at Vaden Nissan...everyone was very professional,And helpfulespecially my salesman AJ Napper...I Absolutely Love my vehicle....Thanks to Everyone...

Wonderful, Friendly Experience!

We came in Saturday, 1-9-16. Immediately we were greeted by Sales Manager, Ryan Kuhaneck, who introduced us to the Sales Product Specialist, Dan Smith. Dan asked some questions. We knew we were looking for a new Rogue, and his questions helped us to quickly narrow down the trim level we fit with. We chose a color, and went out for a test drive with Dan. He was excellent in selling the car to us! He knew we wanted good gas mileage, and described and showed us the Eco feature. We also like to have quick manuvering on the highway, so he explained Sport mode to us and let us try it out. The ride was beautiful and so smooth, and we loved the feel of the car during the test drive. We also wanted to learn more about the features. Dan knew we were looking also at a Jeep Renegade, but he did not insult that car. He just showed us all of the features of the Rogue, along with some bells and whistles we loved but were not expecting. Dan knew the car top to bottom, and explained the features so well. We quickly realized that this was the car for us. We were sold on it! We returned to Dan's desk and filled out paperwork. Financing was quick and easy, but there was a little wait. While we waited, we were greeted By Mike Powers, the New Car Sales Manager, and AJ Napper, a Sales Product Specialist. We got cards from both of them, and were encouraged to call with questions or concerns if needed. AJ took us to financing when it was time, and we met Chuck Brown, the Finance Manager. Signing papers was fast and easy. Chuck answered every question so professionally and helped us to stay prefectly in our budget!We did not take delivery on Saturday. We had to wait until Monday so we could bring our money in. Delivery was FAST! Dan knew we were coming in, and had the car gassed up and detailed for us. He went over the car options (bells and whistles) again, and synched our phones to the bluetooth feature so we had hands free ability. What I liked best about Vaden Nissan was the feeling of being a valued customer. Not once did I feel like I was being hard sold anything or pressured into something I did not want. This was the very best car buying experience I have ever had. The customer service here is excellent! I recommend Dan Smith, and the entire staff of Vaden Nissan if you are looking for a pressure-free car buying experience!

New car Purchase

Superb!!!!!!! Went into the dealership and told the salesman what I was looking for. He got right to work. Found what I was looking for, test drove the car and the purchase took place. Thanks!!!

Wonderful Experience!

Everything was great! I'll see you guys next time!

Mr Ronald Coppage

I received very prompt and professional serviceduring my visit. I appreciate the email notificationregarding the special deal for the oil change.

Oil Change

Service was incredible. I did not have to wait a long time for my car to get finished.

Outstanding Service!

I would just like to thank the whole Vaden Nissan team, especially Kyle in the service department. I had a warranty repair and he handled everything will professionalism and courtesy. Your dealership even provided me with a loaner vehicle while you were fixing mine at no cost. I think it is safe to say that Kyle has made me a Vaden Nissan customer for life. Thanks so much Kyle and the whole Vaden team. - Randall Shirley

Ms.Sullivan

I called in my service appointment and got the date and time I wanted. I waited for my Altima in the service department. Ms. Nana and Ms. Jasmine took care of me and kept me informed of the status of my car. When I arrived Ms. Jasmine checked in me and got all the basic information. Then she told me about how long it was going to take for the service to include the car wash and vacuum. I did notice that Ms. Jasmine has some more responsibilities / duties in the service area. These ladies are both professional and friendly.They are AWESOME!!!!!!!!!!!!!!!!!!!!!!!!Thanks, ladies!Ms. Sullivan

Leaf Service

Awesome service! I took in mt Leaf for scheduled service and a recall. All was completed on time and my car returned washed.Kyle was the service consultant and Mr Parnell was the technician. Kyle took the time to review the results of the inspection with me. Thank you for great service!

Michelle Tuck was GREAT

My service advisor Michelle Tuck was very nice, polite, and extremely helpful! My car was finished in an hour just like she said and she saved me money by enrolling me in the one-on-one points program. I was very happy with my service.

Good overall experience

Overall experience was good. Spent too long in the finance process.

Customer Review

Went in to get a new battery for my 2013 Altima. Customers Service was pretty good. The young lady that helped me out with the sale/service was pretty nice and applied my discount points to my purchase.

2015 nissan sentra

Anthony Corbitt did an outstanding job. He worked to get me a better car than I came in to get and worked to help get me 0% financing and I was still able to fit in the budget that I came to look for in my monthly payment. I would recommend everyone to come see him.

Collector

Excellent service. Service reps were wonderful and helpful. The car was returned to me in good clean condition. Waiting room was nice. Nice friendly people employed there. Prompt service. Clean waiting area. I kept getting service reminders which I appreciate.

Car maintenance

Great smile, comfortable to stay shop. So I will recommend the shop to my friend. And I will visit the shop in order to order the my car maintenance.

Oil change

Was a great experience . There was no wait, the young lady was efficient and polite. Service did not take that long, especially being that I had to attend a meeting. Thumbs up here.

Best New Car Purchase Experience Ever!

Gary Wilmoth was our Sales Rep at Vaden-Nissan-Savannah. He was very helpful and patient with our questions. We stopped at the dealership just to take a look at the Pathfinder with no intention of buying. Due to Gary's knowledge and personable approach, we did buy that day. Gary made the process stress free, like dealing with an old friend.

2015 Pathfinder purchase

Working with Bill was easy and a great experience. He brought the car to our home to test drive and that was a fantastic service for our schedules. We were able to close everything up within 24 hours. We couldn't be happier!

Customer

Service was great as usual. I made a same day appointment and they were able to fit me in.

Great Dealership

Great dealership! Friendly staff in every department! The car buying experience was very easy and the entire team there is very friendly. They work with you based on your needs.

Review re. service experience

The staff in the service department are respectful, courteous, and helpful. Harold Lindsey, whom I generally request to do any work on my car, is the reason I bought this car. He is thoroughly knowledgeable about the Nissan, and I trust him completely.

60000 Mile Service

Always friendly and competent. They did an extensive check and hads me out in half a day with a clean truck.

took car to be serviced

overall the services were good. but after my car was serviced I watched and wondered why it was taking so long for me to be serviced out. I was told it took a little longer because everyone was at lunch.

Happy Vaden Nissan Customers x 2!!

Erik Natham was an exceptionable salesman. We were searching for a car for our 19 yer old daughter before she headed off to college. Erik took the time to show our daughter all the "bells and whistles" that her new Rogue SL had and was very patient and courteous. We were so impressed with all that her Nissan offered we entertained purchasing one for ourselves as well. We decided to do so trading in our ML350 2007 for a beautiful new 2015 Murano Platinum SUV. We love them both and are very pleased with the service we received at Vaden Nissan working with Erik- he deserves a raise selling 2 Nissans to the same family in two days! :-)

Great Service

Kean was very helpful thru all the process, he explained everything very well

Miss Denise Burke

I always have friendly service. They are great. My service agent is always friendly, answers all my guestions in a timely manner.

Oil change

Great oil change, will go back !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Good service

Great place to buy or have service done to your vehicle.

Excellent Service as usual

Took my 2014 Nissan Titan in for an oil change and tire rotation to Vaden Nissan in Savannah. From start to finish, I was extremely satisfied, as it always is with that dealership.

Awesome Service

My experience was awesome. The customer service that received was second to none. I'm so glad that I will be dealing with these good folks on the regular for all my future service needs.

Savannah Vaden Nissan

Bill was a great sales person to work with. The process was relatively quick and we got exactly what we wanted. Bill also went out of his way to assist us even after we finished the deal.

Vehicle Service

The staff were courteous and friendly. I needed transport to work and the courtesy vehicle was available.

we love our new car !!!!!!!!

We were completely satisfied with our experience at Dan Vaden !!! We were especially impressed with our sales associate, Mr. Jeff Lambert!!! He treated us like family, and was very knowledgeable about every aspect of service and sales. We love our new Versa Note !! Will be telling everyone!!1

Oil Change and Windshield Wiper Blades

The oil change and Windshield Wiper blades were repaired correctly and quickly. I did not like having to order a wheel for my vehicle because I needed a new one as soon as possible. Also the price of a wheel is too expensive for my vehicle. This Vaden Nissan dealership should try to focus on trying to help the customers save money by having discounts letting the customers know about the deals thatd going on.

oil change

showed up for an oil change. Was out of there in less than an hour

nissan sentra

I have recalled service everything so well i recommend Abercorn nissan thank you.

service check

The service I received was excellent , and the people there are very knowledgeable and nice

First service appointment

Excellent service, very cordial implodes will defiantly will return

Oil change and to find a noise that my car was ma

y car was serviced in the right time and the emplpyees were very helpful with the problem they found

2011 camery,service and oil change.

during my 2011 camery service, it was pointed out that the ball joints seems to be leaking, all though this didn't seem to be a urgent matter when shall we address this in the future.

My Nissan Service

Great work!!!!! Enjoyed having my car serviced at your dealership.

Excellent Service

I bought my car at your dealership in 2014 and was simply in for a service. Everything was fantastic as usual. People remember who I am and are always very pleasant and efficient. I am in and out quickly too. Your dealership is the best I have ever experienced anywhere. Keep up the great work!!

Customer

Kyle Woodall the Service Advisor has excellent customer service skills. He ongoing keep me informed of what the status was concerning my car. I was truly impress by him when I saw him handle customers that had been wait for their cars for over 3-4 hours. He constantly ensure the customer that he was doing his best to get their car service & get them going. I was in the waiting room with the customer. I knew how upset they were, but him constantly keeping them updated help the situation so much. JOB well do Kyle Woodall.

Experience

I had a very good overall experience with my experience with Dan Vaden. Ms. Tuck was very helpful.

mr and mrs d k parris

my wife and were in and out in less than an hour, we were offered water and coffee kyle was the best

Best customer service I've ever had!

Extremely friendly staff. Very efficient. Appointment process is very easy

Eddie Perry

Everyone was very helpful in getting car back on the road again

Service Review

Everyone was so nice and willing to help. Thank you.

Service

I visited for service only, I did not purchase a car. Service was great, thank you for washing my car.

Pleasant car purchase experience one should have

We were very happy with our purchase experience at Vaden, especially with our salesman Gary Wilmoth. We have only had the car for a few days and like it very much so far. Nissan was not on my list of consideration but after checking out the Pathfinder and test drive we really liked it. The sales manager gave us an offer that we couldn't turn down. Despite the long hours sitting at the dealership for negotiation we walked away happy. Our salesman was super nice and patience. Thank you Gary.

service

The lady in the service department had exceptional customer service! Im upset i forgot her name. She sits in the office space next to where u pull ur car up at. Very prompt and informative! I live in atlanta and brought my car to this dealership solely because of the customer service. Also kirk who sold me my car always goes out his way for whatever i need!

My Vehicle Purchase Experience At Vaden Nissan

On July 10, 2015, I visited Vaden Nissan, Savannah, vehicle shopping for my wife's birthday. I was greeted by greeted by a sales representative who was sitting outside. This sales representative name was Gary. He asked if I was there for someone specifically, I replied, I am here to meet with Andrew Beltran. I was escorted to Andrew, who's greeting was very professional. I then was informed that Gary would be helping me and my wife. Gary was also very professional and he made the experience at Vaden Nissan very pleasurable. In fact everyone one that I encountered during my entire time there were professional which made the purchasing of a Nissan Altima a memorable event. I would definitely recommend a friend to shop with Vaden Nissan. My wife loves her 2015 Nissan Altima Special Edition.

Wonderful experience!

Thank you to vaden Nissan and Erik nothun for great customer service!

Painless

I liked the fact that everyone knew what they were doing and did everything in a very professional manner. Friendly yet to the point. A business attitude mixed with a friendly face and a handshake. Everyone accomplished their tasks as a team and it all came together seamlessly.

Elaine Kelly

Good Experience. Lady came around several times checking on me, making sure everything was great.

Tire replacement

Car delivered on time. The service rep promised a certain time and delivered on his promise.

My service was superior.

I had excellent service. Kyle was wonderful, caring, and professional.

Best big service experience I've ever had

I brought my car in for two sets of service, from start to finish I was completely impressed with the professionalism of everyone I encountered, from the initial phone call to set up the appointments. N. Jackson handled my first appointment, and K. Woodall the second, and both were awesome to work with to get the service that I wanted and needed. They didn't advise any unnecessary service, and explained all that was being done. I even got back a cleaner car than I brought in, as they vacuumed and quick washed the car before I left. My name isn't Arnold, but I'll be back!

Repair Service

Took car in for a problem. Problem fixed took a little while but friendly staff, comfortable waiting room.

The Hall Experience

I am a biased buyer, because my first car as an adult was a Nissan 240SX. My father sent it to me from the West Coast and thought it was an ideal car for a college student and it was! Then after marrying, my husband and I invested in a fully loaded Maxima for me and my heart was sold to Nissan's. These cars provide the right look, luxury, along with power and speed. Nissan's are the right cars if you are looking for safety and quality. My Nissan's gave me the same performance in hot and cold weather. Any issues that I've had with my cars were very minor and easy to fix. This time we invested in a new, 2015 Nissan Altima, and I love it! We chose Vaden Nissan because they had the best internet deals and several of them. Once we got to Vaden Nissan they were fast, friendly and willing to seal the deal without the gimmics and sales talk. They also provided other services, such as vehicle insurance and helping you find ways to save money. We are very pleased with our Altima and looking to maybe purchase another Nissan in a few years, but without a doubt, Vaden Nissan of Savannah did there job!Michael and Stacey Hall

Nissan Rogue

Vaden Nissan is great. I have purchased several cars from Vaden and it is always a pleasurable experience. I never feel pushed and they follow through with what they promise. This time we purchased a certified pre-owned Rogue for my son and they were very patient and helpful throughout the process. I recommend them all of the time.

They talk the talk but refuse to walk the walk

We purchased a 2015 Nissan Versa at the end of February. We drove from Bluffton, sc to Savannah due to filling out a credit application through them to see if we could purchase another vehicle they responded and said come in they could work a deal. While there we mentioned about how does it work being out of state customers when it comes to taxes and with the money we put down we wanted it to cover everything to getting the license plate put on. They replied with yes it sure will needless to say I asked 3 times even right before signing paperwork and even "Chuck" Brown the financial manager stated it was covered ok cool everything's fine until we still didn't recieve anything for registration, plates or anything. We contacted Linda aka title clerk and she proceeded in telling me I would have to go to the treasures office pay property taxes on my brand new car than take that receipt to the dmv for my lisence plate (?) Ive never had to do this before I have purchased plenty of brand new vehicles and never heard this in the past. So I called other Savannah dealerships and they told me they haven't either. So I cobtact the treasures office and my name is no where in their system (?) I called Linda back at Vaden nissan and she said well she don't know what to do(?) isn't that you're job. So now even trying to do this on my own I am having no hope my 45 day tags are expired I have a new vehicle which is parked and no one can help me with title work (?) so honestly please be extra cautious when dealing with Vaden Nissan of Savannah they will pocket the money that you paid for this to be done and than leave all the extra up to you now I'm stuck paying the 2,000 I put down and for my tags and 300 for property taxes and tags which should have been taken care of thru the dealership like requested and promised. I've tried calling the GM and left numerous messages for a call back to help explain things and no call at all I'm getting no where with them so who knows what's next.

Great experience altogether!

The staff is awesome and very knowledgeable. Overall buying experience was very satisfying.

Great Service

The experience with Nissan Vaden was very pleasurable. Customer service was very professional and put my visit at ease.

Vaden Nissan is the best

Vaden Nissan went above and beyond to make me happy. Thanks to Kirk , Ryan and Allison. Also the Vaden Nissan team that provided the best services I have ever received from any dealership. I will definitely refer family and friends.

They were nice until my car was totaled.

My car was totaled and I need a refund on my warranty I bought there but they are ignoring me. They were nice when selling the warranty but won't talk to you when you need a refund.

Great Dealership!

The only thing that kept us from leaving is from how we were approached by our Dealer/sales person. First impressions makes a difference.

wonderful atmosphere, very kind, and helpful

I've never been to a place where they don't pressure you into buying. They make sure you get what you want and help you get to the the right price that you want. I would recommend this place to any one and ask for JON!!!!!!!!

Mike Powers and Ronnie Stokes

VADEN NISSAN was amazing, My dad worked with Mike and Ronnie over the phone and gave my dad a awesome price on a Rogue. I love the Rogue when we got at Vaden they rolled the Red Carpet out and took really good care of me and the family. Ronnie really knew EVERYTHING about the Rogue, and really took his time to knowledge me about everything on this vehicle. I live so far away to get my service done, but Ronnie anyways gets me set up for my next oil change where I live, thats awesome I couldn't be happier; Please Go See Mike Powers and Ronnie Stokes At Vaden Nissan in Savannah if you need a vehicle. Thanks Again Everyone: )

Excellent

Went to Vaden Nissan, customer service was Great. Brandon(GM) Rogers was excellent. Ronnie Stokes our saleman was awesome!!!

The greats Nissan Store in Savannah

I went here and they treated me like a king. I wish all of the car buying experiences were like this one! Come to Vaden Nissan Savannah and get a great deal see Brandon Rodgers Gm

Thanks Vaden Nissan!

Just bought my first new car and these guys took great care of me!! I didn't feel pressured at all and I love my new Altima!!! Thank you, thank you, thank you!

These 2 were something else, they like to play a lot of...

These 2 were something else, they like to play a lot of games and talk down to women (surprising since there president is a woman).They bolth, lied to us.We don't do business like that so we walked out.They care more abt. there Nissan Rating than customers.Worst experience ever had at a car dealership in 20 years!!!Way they treated us and things they said and did were unbelievable!!!Can not believe these 2 are representing this business or any business to be honest with you!!!!Let alone be in a customer service aspect of the business.They cost Vaden Automotive a lot of $$$ we were planning on buying more than one auto, not to mention how many we would of had bought down the road and our friends and family and business associates business.They knew that too and didn't seem to care.

over filled oil...dealership dont want to pay

Took my car to get the oil change. The next day my check engine light comes on. Called the dealership and they told me to bring the car back in. Come to find out they over filled my oil. Now the check engine light will not go off and on top of that my car is now making a tapping noise. They told me the noise is from the crankshaft bearing. Now they telling me they are not going to fix my car. Very poor service. If they don't call me back about fixing my car than I will just have to see them in court cause this will not be the end result of this situation.

Thank You Chip!

Just purchased a 2013 Juke from Chip Blocker at Nissan of Savannah! He was extremely professional and this was by far the best experience I've ever had buying a new car. I love my new car!!!

Thank You!

Set an appointment to look at a car I found on the website. My salesman was Kean Williams and he was very nice and professional. They got me in a car and it wasn't near as hard as I tout it would be. Everyone was very nice! Thank you so much!

I recently purchased a 2012 Altima 3.5SR from Vaden...

I recently purchased a 2012 Altima 3.5SR from Vaden Nissan of Savannah and Jack Geren, the Internet Sales Manager, was the best salesman I have ever worked with. He made this purchase easy and provided me with all the information I needed to make my decision. I got a great price on my Altima and Jack made it hard to say no. I would recommend Jack Geren to anyone who is planning on purchasing a new vehicle.

I got the best deal at Vaden Nissan of Savannah...

I recently purchased a 2012 Altima 3.5SR from Vaden Nissan of Savannah and Jack Geren, the Internet Sales Manager, was the best salesman I have ever worked with. He made this purchase easy and provided me with all the information I needed to make my decision. I got a great price on my Altima and Jack made it hard to say no. I would recommend Jack Geren to anyone who is planning on purchasing a new vehicle.

Went online for a warranty, i got nothing but the run...

Went online for a warranty, i got nothing but the run around. Entered my info asked for a quote then was emailed that if I wanted a better quote I had to call. Not interested in games.

I GOT A GREAT DEAL FROM GREAT PEOPLE!!!! I WENT TO...

I GOT A GREAT DEAL FROM GREAT PEOPLE!!!! I WENT TO NUMEROUS DEALERSHIPS BEFORE I MET MRS JANE AT THE VADEN NISSAN. AFTER TALKING WITH HER I KNEW I HAD TO BUY A CAR FROM VADEN. SHE WAS VERY HELPFUL AND UNDERSTANDING OF ALL MY VEHICLE NEEDS AND DESIRES. BESIDES THAT SHE IS A ANIMAL LOVER AND SO AM I. I PLAN TO BUY CARS FROM THE VADEN FAMILY OF DEALERSHIPS FOR THE REST OF MY LIFE.