Good selection great service
From the time I meet Me Shawn till till I drove if I got nothing but great service. Even when I had a small problem after purchasing they went out of their way to deliver great customer service.
Return customer. Great service.
Second purchase from these guys. Always great cars.
Fantastic business!
Chase and Shawn were a great help. Everyone there had awesome customer service, but I mainly dealt with Chase and Shawn. They went out of their way to make sure I purchased a vehicle that fit me and was in my price range. They were great and made me feel extremely comfortable. They made me feel like they truly cared. I would definitely recommend them!
Look at return policy and beware!
The manager Shawn was very difficult to deal with .HE had a fit when I went to return a car because I JUST changed my mind!! That should be a good enough reason to give me my money back!
great place to purchase a vehicle.
I want to thank owner Shawn E. I purchased a car and started having problems with it. He immediately had it towed and repaired at his own expense. Shawn definitely knows how to take care of his customers. Thanks again Shawn.
Great place, friendly staff, exceptional service
We give The Used Car Factory an A++! The staff is eager to help find the right financing and the right vehicle based your budget and needs. We dealt with Phillip the most and also Anthony. Both were superb and we would definitely recommend going to this place for your used car needs! I hope we get to do business with them again! Thank you for a pleasurable experience!
Mileage: 120749
Color: Black
Transmission: Automatic
Body Style: SUV
City: Lafayette, LA
Engine Type: 4 Cyl
Mileage: 151672
Color: Red
Transmission: Automatic
Body Style: Hatchback
City: Lafayette, LA
Engine Type: 4 Cyl
Mileage: 1
Color: Black
Transmission: Automatic
Body Style: Sedan
City: Lafayette, LA
Engine Type: 4 Cyl