University Kia

Wonderful buying experience!

I had been wanting a Kia Soul in "Alien Green" for years and the time finally came that I needed a new car. We worked with Randy Wallace to find "the car" and it was a very low stress experience. He was honest about what was on the lot and very knowledgeable about the car itself and the buying processes. He and the entire team made the purchase of our new car a great experience.

Amazing service 3rd time purchasing a car here

Very good salesman. Was looking for a used car but ended up with a new car in my monthly range !!!

Extremely pushy sales people

I stopped after work to look at both new used cars and the first salesman I met, whom I took to be one of their lead people, was one of the pushiest car salesmen I've met in many years. One of his first questions was if I'd decided what trim level I wanted? Trim level? There are so many letters meaning so many different things they might as well be alphabet soup to me! Then I couldn't get them to give me a straight answer about the price on even one used car. When I pressed for a price, the lead salesman sent the new salesman who was with me inside to get the key so I could test drive it. I will not do business with sales people who are so disrespectful of a customer.

Great Experience

Enjoyed the experience. Mike Lucente was wonderful to work with. I have bought several new cars and this was a good experience. Each time I came I was promptly greeted. Calvin and Mr Lockett were very helpful with all the paperwork.

University Kia

We went to University Kia looking for a used car. We were promptly greeted, all of the sales associates were friendly. Our sales associate was Dennis Lawhorn he listened and answered our questions. He showed us the best deal which got us a brand new car. Dennis Lawhorn and Brent F. went above and beyond to help us.

Wonderful customer service!

My husband and I went to Kia and were greeted promptly by mr Calvin Owens. Instead of trying to sell us the most expensive car or something we didn't need he went over everything with us and recommended the car we needed and within our budget. They worked with us every step of the way.

EXCELLENT CUSTOMER SERVICE!!!!!

Recently, my daughter and I visited University Kia just looking for a vehicle for a possible future purchase. Car searching can be very stressful, but our experience was fantastic. The salesman, Herman Peoples was very pleasant, patient, knowledgeable and efficient. His customer service was outstanding and I cant possibly say enough good things about Herman, so Ill just finish by saying that I will definitely be returning when we are ready to purchase a vehicle and will also refer other prospective Kia buyers to Herman Peoples and University Kia.

Excellent Customer Service

We would like to comment on the excellent customer service received by Brittany Kelley, Salesperson, University Kia. We were just looking but did not expect to purchase a car so soon. From our first visit Brittany was professional and responded to us quickly regarding the car we were interested in. She was extremely pleasant and made it a very enjoyable purchasing experience. Everything she did was honest, straight forward and she delivery of our shiny, new Kia Cadenza SXL as well as subsequent follow-up to ensure we were happy first time Kia customer. We sincerely hope KIA will work to hire employees like Brittany Kelley to represent the excellence of KIA. Our experience with Brittany Kelley was one of the best car buying experiences we have had.

Great work

They're amazing!!!! Honesty is the most important factor when searching for a vehicle for your needs!

Helpful in financing.

I have bought in a vehicle before from Dustin beaver and he made the entire process very quick easy and painless. Was very helpful with getting financing done and accomplished. I am happy to say that the vehicle that I bought from him has been a very great vehicle and I am still driving it still today. I will definitely be back to see Dustin Beaver again to buy a vehicle and I would highly recommend him as my number one salesperson that I trust.

Great customer care!

I don't usually write reviews, but I think that this is one time to make an exception. I was looking to buy a car, but I didn't want the hassle of being forced something that I didn't want. That's where my salesman at Kia came in. Dustin Beaver did a great job at listening to me and understanding what I was looking for, and was swift to move right along to something "more suitable" when I voiced my dislikes over one he had shown me. My whole car buying experience was pretty good.

Customer service

I spoke with a gentleman by the name of Alvin Sawyer in regards to a Kia Sportage I was interested in. He was very knowledgeable in regards to the product while also making me feel comfortable abouty future purchase. I look forward to finishing my purchase process with Mr. Sawyer in the future.

Great salesman

I came and bought my first car and the salesman Alvin Sawyer was such a great help! Very nice gentleman!

Customer service

Mr. Murry was a very useful and respectful help. He provided me with everything I was looking for.

Great customer service

Chris Murry is an excellent car salesman! His customer service was great and you could really tell he honestly find what was best for me!

Great experience

I stopped by Kia on university drive to look at some vehicles. I was approached by an extremely friendly salesperson by the name of Alvin Sawyer. He was so helpful and informative that I ended up buying a brand new Kia Forte from him. This young man was truly professional and kept a smile on his face during the whole time. Thank you Kia for my new car and the great experience I had with Mr. Sawyer today. It was well worth the visit. I highly recommend Kia to everyone who is looking to buy a car!

Salesman

I think Kia has the best selection around. Dustin Beaver is a great salesman, very polite and easy to talk to, and not pushy. He knows the vehicles and business very well. I've enjoyed working with him.Thanks Mrs. Pam

Excellent Customer Service

I have been conversing long distance with salesman, Herman Peoples about buying a new car. He is so knowledgeable, professional and persuasive that I plan to make the trip to Huntsville to buy my new Kia.

Great Customer Service: 3xs a Charm

I never intended on buying a Kia, but after viewing what they had on the lot and the careful attention I received from Herman I made a purchase and returned the next weekend and surprised my son with a terrific graduation gift. The monthly notes were brought down to what I could afford so much so we plan on visiting soon to look for my husband. Ask for Herman P. he wasnt so sales person like especially if you're a woman he just really paid attention to what I was looking for and didn't rush me into purchase.

Sales team

I stopped in to look at used cars for my 16 year old. I was met with a smile. Sales team was extremely polite and helpful to solve my car needs. I plan to visit again in the future.

Great customer service

The salesman was not trying to sell with his wallet like most car salesman do. He and the general manager and owner seemed genuinely interested in helping me get into the best vehicle for my needs that was within my price range. I also liked how the sales process was quick and easy and no hassle unlike other places.

Kind sales reps, not pushy....very slow on papers

Marcus my sales rep. He tried so hard to get exactly the car I wanted and was so kind. One of the days I came back another Salesman helped me, ..I can't remember his name but he was n the military and a Decatur policeman...he also was super.... Had they have been the least little pushy, I would not have gotten a car.

Great Service!

Gabriel was so positive to consider me as a new Kia family member. Thank you, so much I love my yellow Kia Soul.Thank You so much, Anastasia Neal

Excellent

I worked with Jeramy who helped me find the best car for a great deal. He was nice and very informative. And the general manager and finance man both helped explain the process of buying the car and made it easy and painless. I had a phenomenal experience

Great group of people

I dealt with Dennis. He was super attentive, very professional, and treated me with the upmost respect. Dennis is a great assett to University Kia and I thank him for making the car buying experience enjoyable. I'll definetly be back!!

Sad customer

I was told that kia will work with me on my trade in. Boy was wrong.They wanted to make my payment extremely high. I could not get the sales person to tell me how much I was getting for my trade. No very happy with my time and gas wasted going there.

Great Car Buying Experience

I bought a new Kia Forte from University Kia. The sales staff and management treated me so nicely. Their pricing was super. I would definitely do business here again!

Better than I thought t would be

After having bad experiences with other car companies, the salesperson who helped me with the process of purchasing my car was great. I got out of there fast, discussed numbers that satisfied me, and the employees were professional. Herman People's sold me my car and he was great!

Excellent experience!

We had an excellent experience at University Kia. Our salesperson, Frank Munoz was very knowledgeable, listened to what we needed in a vehicle, and helped us find the perfect Optima for us. The finance team worked hard to get us into the car we wanted at a price we were comfortable with even with the "upside down" broken vehicle we needed to trade in. We will definitely return for our next car!

Amazing Customer Service!

Shane was great! He didn't pressure me into buying my car and he answered all of my questions fully. He was very professional.

Great Service!

I got a GREAT deal on my car at University Kia! I was treated very pleasant and my salesperson answered all my questions that I had. Overall great experience!

Great Service!

Frank Munoz went above and beyond to find the right car that worked for my budget. It wasn;t a very long process and I left with a car that I love and payments that worked greaat for me! I would definitely recommend that everyone visits University Kia.

Service was Amazing!

Nick H was great! He helped with everything I asked and went above and beyond to help me get into the car that I wanted.

Great Service

Our salesman Nick H went above and beyond to help me find the car that best fit me! I will definitely recommend this dealership and him to anyone looking for a car.

Stellar Service!

Great cutsomer service! Shane showed us all of the features of each vehicle and was fufn to talk to! Enjoyed the experience and can't wait to drive both of our Kia's home!

Amazing Customer Service!

Go see Nate Nolen! I have never seen a man more dedicatedd to his work! His personality is contagious and he is the best car salesman with a good attitude! He worked exceedingly hard to make a sell to me and has earned my buisness from here on out as far as I am concerned.

Amazing!!!

My experience with Nate Nolen was great! He got me my dream car for a GREAT price! He was very kind and very patient and didn't give up on me when things got difficult, he stuck by me all the way!

Amazing!

Nate Nolen was a very nice sales rep. He was very knowledgable on all of the questions that I asked. My overall experience with him was amazing!

Unbeatable Cutsomer Service

Best customer service in Huntsville. The deaalership will work hard to make the deal. The entire team was great but the star was Nate Nolen. He was great with communication and worked hard to give us the car we wanted.

Courteous and Fabulous Service!

Nate Nolen went far beyond anyone I have ever purchased a car from. He found the car I wanted for my daughter and actually fought to get the car at a price I could comfortably afford! He is awesome and amazing to work with!

Amazing Customer Service

Nate Nolen has given me the most powerful car buying experience ever and it's all due to his customer service! He showed me how much and how far he will go for his customer and the dealership.

Great Job

It was a great experience and Nick H was awesome to work with! I love my car and would buy another one here.

Great Salesman!!

Came into look at the Kia Sorento (while looking at makes/models from other dealerships). Nick H. did an excellent job of educating us about the car, assuring us that he's going to get us what he wanted, and even letting us take home the two different years that we were choosing between so we could get a better feel for which would be the best fit for us!

Awesome Customer Service

Daniel was amazing and the staff at University Kia go the extra mile. If I ever need to buy another car I would come back here!

Ms. E.

What a great sales consultant - Mr. Frank Munoz If you are in the market for a new car - GO SEE FRANK! I met FRANK at Sam's. He gave me his card and called me the same day. He convinced me to come by and check out the new KIA's on the lot. My friend and I met Frank and went for an adventure ride and I fell in love with my new Sorento. My first KIA Sorento. So far I'm loving it. Only 4 days old. Mr. Munoz was friendly, helpful, and polite. A very nice gentleman. Need a DEAL go see FRANK. He's the #1 man at KIA in my book - downloaded my cell phone contacts and went through all the options on the dash board. LOVING MY KIA SORENTO! Thanks for all your help, Eva

great service

Quality service worked with me to get car I need and within my budget. Made sure I understood they process, make sure I have all information needed for bringing car for service

it was a great experience

I had a great experience overall. I would tell someone about the dealership. I like my new soul. The only thing that I would change about my experience is the time it took to wait to fill out paperwork.

my new forte

Love my new car. Awesome customer service! Evan was my salesman and hes fantastic. Thank u!!! I highly recommend you check them out if you are in the market for a new car!

Great Salesman

I was in need of a new car. My friend from the gym suggested I visit the Kia dealership and ask for Corwin. I haven't regreted that decision. Corwin was very diligent and attentive to my needs for a new car. I am very pleased with University Kia of Huntsville.

Super Salesman Corwin The Hero

After my first purchase with University Kia, my awesome salesmen Corwin, stayed in touch with me to be sure I was happy with my 2012 Sorento. When a great deal for a 2015 Sorento came up, he contacted me for a test drive. Long story short, I purchased my second Sorento 2015.

We had a bad salesman experience

The salesman we had a couple of weeks ago, Mike Holavany, was like we were in a surreal car buying world. he had trouble finding information and knowing prices and we had called him before coming but when we arrived no one could find him and we waited a long time and then went out to look on our own. we had trouble with his hearing us and us understanding his accent. He seemed very nervous and made us nervous and when you are about to make a major purchase calm is what is needed. Mike you need to be watchful of and ask for someone else.

Salespeople Poor

The salesmen aren't trained on the cars and cannot tell the buyer about the different features of the cars. The one my wife and I dealt with seemed very addled with each step from matching the key to the right car to test drive to us having a car empty of gas and the guy not being able to put gas in the car. He was a smoker and appeared a nervous wreck and kept playing with a cigarette and when asked question about anything we had to repeat it several times. The dealership needs to train their salesmen better or notice when one has nervousness working with customers. It was such a waste of our Saturday afternoon trying to test drive and buy a new car.

Nightmare car buying experience

Bad business! Told lie after lie! Worst experience of my life. I learned a lesson in life when I left their. Never ever trust a car salesman!

Best thing I've experienced

Oh my sweet heavenly father! This place is awesome! I went there with the hopes of getting maybe a used car on the cheap but the sales professionals (the Lord's own angels) there helped me get into the sweetest car on god's green earth...a 2014 optima SXL! It has the illustrious 2.0 turbo motor with enough torque to solve the world's hunger problems(I have no clue how that works just trust me). Legend has it that Martin van Buren, the 8th president of America told his cabinet that there would come a day wherein there would be a buggy with 5500 horses at the reins pulling with the might of god himself onward toward the sunset. My friends that day has come! Sweet glistening chalice of Odin, this car is fast! I reckon if one were to stab the skinny pedal at the north pole the earth's magnetic field would be inverted! But enough about the fastest and quickest car ever to grace the roads of man with it's presence. Let's talk professionalism, the men down at University Kia will help guide you to the path of enlightenment and automotive salvation! The showroom was so clean that I removed my brand-new shoes as to not sully the floors that had a shine as if they were buffed by the linens and waxes of Ramses III("Ramses" loosely translates to "Keeper of The Jeweled Floors") I seriously wouldn't think twice about enjoying a $500 steak right off the showroom floor at this palace of Korean wonder. The desk that I sat at to converse with the sales professional was as reflective and clean as a lake in the Tibetian mountains. I looked down and saw my own soul through my eyes in the reflection. I was offered candy from a bowl on the desk. What I thought to be regular candy from any store turned out to be the most flavorful, longest-lasting, mind-blowingly awesome candy I had ever slid into my mouth. I was taken aback... it was like the most complex symphony Mozart and Beetoven's love child had ever hoped to write. Hard to explain. When I sugned the final papers I knew I had done the right thing, in fact, I' have never been so sure of anything in this life. Overall i would have to say, if you buy a car at any other dealership in the world, it is like touching your newborn child for the first time though a blanket of steel wool...not good for either party.(and why would you even consider that a viable option?)

I recently purchased a 2014 Kai Sorento SX Limited and...

I recently purchased a 2014 Kai Sorento SX Limited and needed to go into the dealership for my first oil change. The wait in the service lane, explanation of service to be provided and costs were expalined so there would be no surprise when I checked out. The wait was minimal, servie was excellent and I was on my way in no time. i will be back and highly recommend University Kia service.

Rude Sales Manager

Tim Barber the sales manager is very unprofesional and I am sorry that I bought two cars from this dealership.

Terrible

The worst experience with a car dealership I have ever had. Dishonest, pushy, rude. Go somewhere else, it is not worth the hassle and headache.

After signing paperwork for our new car, and driving home...

After signing paperwork for our new car, and driving home (over 70 miles)we were informed a week later that the "finance manager" had a new deal worked out for us. Drove back to the dealership to be informed that they would not be able to sale us the car we had driven for over a week! Also, employee was not concerned of the fact that our trade-in, that had been at their lot for over a week, had a flat tire or why we would be asking to get our down payment money back from the dealership. First excuse was that the owner wasn't there to sign the check and when that didn't work, they didn't see where it had cleared their bank yet...WTC!?! Obviously, the sales department had taken us for dummies! We finally received our down payment money back after waiting almost 4 hours. Warning to others: We've read other reviews a lot like our own, DO NOT leave the dealership until they give you your money back! They will try to tell you that it is for the "wear and tear" on the new vehicle you had driven, but that is their problem, not yours!!! Hopefully, you will be aware of their scam and keep this from happening to you because it is something we're sure they will continue to do!