University Ford North

4.3
Overall Rating

Customer Service: 4.4 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.3


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2016 Edge

5
Melony Wicker on 08/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Best buying experience ever! Salesman Craig Lynch was so knowledgeable and friendly. Always quick to respond. Wanted the Ford Explorer, but after a test drive felt it was too big for me. Was not pressured in anyway to re-consider, instead Craig was more than happy to assist in what would be best for me. This is the second Ford purchased from this Dealership and am so happy I did. Even got to meet and speak with the General Manager when I arrived to pick up my new vehicle. Great Staff! Cant' say enough good things about Craig!


Great Internet Purchase experience

4.3
Jamie on 03/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Had a great experience purchasing a used vehicle from University Ford North and Timothy Pleasant. It was an internet purchase, All the communication was professional and low pressure. They provided a very fair price on a vehicle that I was interested in. Once we agreed everything was as smooth as you could imagine. Showed up, completed my test drive and finished the paperwork all in about an hour. Was exactly the type of car purchase that you hope for friendly, fair and painless. Would absolutely recommend working with them and especially Timothy.


Very Professional

5
Jay on 03/18/2015

Customer Service: 5.0

Spoke with Rick Lanning , Rick knew his inventory and was very helpful in helping me with my purchase I would highly suggest if your are in the market for a car go see Rick.


Great Expierience

5
Lovemycar on 08/08/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My purchase was one of the best experiences I have ever had buying a car. My salesman was very helpful and worked to ensure I got the exact vehicle I wanted. The buying process was smooth and I was done in no time at all. I will definitely buy my next vehicle from them. Great job guys!!


Contacted no follow-up

2
KDW on 08/07/2013

Customer Service: 2.0

Several Calls and emails, but not satified with customer service


$28,132

Mileage: 54798

Color: Blue

Transmission: Automatic

Body Style: SUV

City: Durham, NC

Engine Type: Electric

$28,900

Mileage: 2

Color: White

Transmission: Automatic

Body Style: SUV

City: Durham, NC

Engine Type: 3-Cylinder Turbo

$33,988

Mileage: 31976

Color: Other

Transmission: Automatic

Body Style: Van

City: Durham, NC

Engine Type: 8CLDR

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