Good dealer to buy, recommended to see ron Thomas, cares for what you actually needs and price range, good communication and process was painless and quick, looking to buy another vehicle in the future with this dealer.
The best and the Top
I highly recommended Universal Hyundai Orlando to buy your car, it's very professional and the have the best sales team and the number 1 saleperson in the world, Mr. Darrin Diaz. He's very sweet and a nice person I ever seem. Great job Darrin!!!!! Keep going!!!!!! Never give up God bless you
I recentlyour visited Universal Hyundai to purchase a hyundai veloster. The experience was pleasant and moved at a great pace. Luis was very knowledgeable and helped me get the exact car that I was interested in.
Hector Pell made my first car buying experience the best possible, he explained everything clearly and was very patient and understanding he made it the best car buying experience possible.
THOR was as awesome as his name! He was friendly and helped my family select the perfect vehicle! Thank you THOR!! Would definitely recommend universal Hyundai!
Went into Universal Hyundai very skeptical about getting out of my truck and into a new car. Being in Orlando a truck for me isn't the best choice. I was put with Ramces Rivera. He was very knowledgeable about the car and he knew exactly what I wanted. I was there for awhile but in the end they did everything they could to put me into that new car. I highly recommend Ramces Rivera at Hyundai Universal!!
My experience was great. I Would recommend to friends and family. I am happy with the car i purchased. Very professional and attentive employees. Explained details well.
Santa Fe Sport
This is definitely my dealer for life. From my sales perdon to the management team this dealer is the real deal. Extremely happy with my purchase and would highly recommend it!!!
This is the 2do car that we buy from universal and Mr graces, we recommend this dealerand graves to everyone ,good deal and real profecional staff
It was nice.
Because the person who helped me which it was PEDRO TAVAREZ make me satisfied with the good service. I really appreciate the good service I was given by the Dear staff
Best service om town and they open till 9pm , Sales people like Carlos Garces ,services adviser andres Garces and manager Jose Cepeda are real good people
Great Selection, Inventory and Costumer Service
I love this car dealership... Costumer Service Experience is amazing and they have a great variety of cars... I spoke to Thor on the phone and he was very helpfu, even made an appointment so I won't waste any time! If you are thinking about buying or trading in your current vehicle; stop by Universal Hyundai you will not be disappointed.
Robert did an amazing job. The flow of things - from test driving, price range and submitting paperwork went smoothly. Felix went beyond He's service. I can't thank them both enough for their service.
And excellent experience
The employee that help us in the process is a very good professional with very polite manners. And the whole process in the dealer was really and a very satisfactory one. Thanks.
He was very friendly since the moment I got to the dealer and throughout the process of my purchase, I already recommended him with friend who is thinking to buy a new car
The staff was professional and attentive to my needs. They offered options since there were issues with the bluelink system. They made sure my needs were met and kept me informed of the whole process.
Hyundai Sales Survey
Very pleased with dealership, Adam Revak in particular. He was a pleasure to deal with...accommodating, knowledgable, and drive several hours to pick up the car I wanted.
Salesperson was very informative and great listener. Paid attention to everything I was asking for and made sure I was satisfied with everything before I left.
MY visit was enjoyable. All the people that I worked with tried to help especially Troy Chin who did everything to make sure that my visit was one that I would remember.
Bought a new veloster
Bpught a new veloster, very happy will come back. Luis was good, very happy. Great experience, my family is very happy. The car was very clean Happy happy happy
My Name is Carmen Pabon, on 10/25/16 came to the Universal Hyundai dealership to look up a car opportunity I am extremely pleased with new 2016 Hyundai Accent, and my purchase experience with Universal Hyundai was excellent, from start to finish. Jose Cepeda (general manager) was my first contact, and I could not ask for better treatment, assistance, and guidance through this entire experience, he and his great team made it all possible. After been with other competitors I finally found the best service, Jose Cepeda was personable, very knowledgeable, professional, very comfortable and productive. I give him my highest recommendations. I also want to acknowledge the great job Enrique Zegarra (Salesman) did, in finding and securing the specific vehicle I was requesting. He went above and beyond my expectations, he was knowledgeable, responsive, and focused, He provided excellent explanation about the vehicle. Enrique Zegarra was very nice and patience he picked up the best car foe my needs. Robert Ozel (Finance Manager) made the completion of required paperwork, a painless and efficient experience. He was prepared and highly knowledgeable. He also made it all possible to have my dream car. I was very impressed with all of your team, including those I met and those who assisted me, at different points in the process. Finally, I had to return the following day on 10/26/16 to pick up my car and it was ready for me. I am looking forward to my many years with the Universal Hyundai , and using your service department, to keep it in great condition. Thank you all very much for your time, patience and excellent service.
it was the best
alex was so polite and knowlegeble, defenetely represent the dealer well. he made it his mission to exchange the car i was so unhappy with and he did all what was in his power for me to leave with car car i really wanteddd it was a great suport. He explained everything so well that i understood everything he was telling me. i know he worked so hard for me to get what i wanted i really felt so comfortable buying a car with him he made sure i was happy in every detail in my car. today i drive my car and finally feel good about it. Alexis Ramos was the best. i recommed all my friends and family to go to him. i trust him.
I have the best experience looking to shop for a new car , excelent service from the time i park right away was pleasant and smiling faces from sales employes he explain everything about new models and diffrent types of cars that i dint even know you have in your dealer make me realize How much customers need to be inform before get in to a new model very helpfull to make me decide what i really need , hopefully in January i will get my new car !!!! Thanks Jonathan for make me feel very confortable and excited . See you soon my experience was super AMAZING ...
purchase of my new Accent
i am very happy whit Universal Hyundai very satisfied whit my salesman Darrin diaz he is very good iam very happy to have buyed the Hyundai Accent se in red color
Juan Morales is a great person and he helped me choosing and buying the car. The financial process was great and they work hard to find me a low interest in the loan. GREAT experience!
I had a great experience buying my first new car. I am blessed to have such a great team that worked with me. I would definitely buy from them again
Love my new car and service provided from the staff and finance will recomend garces to any one ,family and friends they have good deals and big selection of cars
Carlos Garces is the Best!!!! I had a great experience with him buying my new Elantra 2017 . Highly recommended!!!. Come and ask for him you won't find anyone better than him.
Excellent sales and service!
I have purchased one vehicle and leased three other vehicles from this dealership over the last several years. I have always been happy with the knowledgeable staff and the efficient process. All of these vehicles have been maintained at this dealership as well, and I have been very happy with the quality of the service. I highly recommend Universal Hyundai!
I like to thanks to the sales men and the manager for excelent service and be professional thank you for everything if you need anyhing call luis martinez
Great Service. Very informed about the vehicle. Worked well with me late on a Saturday. Very Helpful and went out of their way to make sure it was the correct car I came in speaking about from the internet to test drive and not just a similar model closer by.
What a great experience with Christopher daiz
I walked in the dealer and rite away Christopher Daiz walked up and introduced Him self with class and knowledge that was very helpful what a stand up guy and honest I would recommend him to all my friends and family we need more salesmen like him
My new Tucson
We went just to test drive the Tucson, however the sale person was very patient, he explained everything to us. There was no rush and he answered our questions.
Jonathan Cruz helped me out and it was a great experience. I would definitely refer anyone to him. Thank you so much for everything. I'll be back.
My sales man was Christopher Diaz. He actually gave me the best consult in the years I have done any service or visited any dealer. He was amazing and knew his cars. Keep up he great work.
Great dealership to purchase your vehicle from with excellent customer service. Everyone was very helpful and will go above and beyond to meet the needs of the customer. We always have a great experience with a great turnout. Sales Consultant very patient and care about meeting the customers needs. I am very satisfied with my purchase and recommend others to come to this dealership as well.
From the moment i entered Universal Hyundai and I was greeted by Christopher Diaz, I knew I was in the right place. He made us feel like we were not just money/commission to him. He treated us with the upmost respect. His character was one to remember.
Excellent customer service . From the beginning Eric Rivera the salesperson make me feel secure of the transaction that I made. He knew everything about the car . In one word he was amazing. I would recommend the dealer and the salesperson.
Excellent servive and the seller demonstrates knowledge of the products. I would recommend the dealer and the salesperson. They have a great variety of cars for one to choose according to their budget. Carlos is excellent salesperson and friendly
Very good service from enrique zegarra. Will purchase again if given the chance. Lowered my car payments and interest rate. Brand new car at a real good price.
I went into this dealership and I did not know much about anything! The staff members were all very knowledgeable and friendly and helped me with the purchase of my first car! I am now a very satisfied happy customer. I will be returning for future purchases
Get a test drive!
My experience was simple and hassle free. Hector was extremely knowledgeable and felt no pressure at all. Was able to walk-in and view the cars I wanted, without feeling pressured to buy. I definitely recommend coming to this dealership if you are interested in a Hyundai.
Happy with my new car
Great Customer service excellence from.Mr Cepeda, and Mr, Mustafa, definitively I can tell my friends about this dealer, salesperson and Manager help me a lot
My experience was great at Universal hyundai! The customer service was amazing and all of the store features were amazing. Love my car because it suits my style.
GOOD SERVICE, VERY PROFESSIONAL AND MEET MY NEEDS. JOEL IS A VERY PROFESSIONAL PERSON I WILL RECOMMEND HIM FOR ANY OTHER CUSTOMER, ALWAYS HAVE ANSWER FOR ANY QUESTIONS OR SITUATION.
Overall experience was great both Ramces and Juan Colon did a great job in finding the car that suited my needs I will definitely be coming back to universal Hyundai
Great buying experience
We intended to buy another Elantra like the one we had but with some of the new safety features. We could not get one in the color we wanted so the salesman suggested looking at the Tucson. We liked the Tucson as it sits higher and might fit our needs better. We are very happy with the vehicle.
new car for krystal martinez
we the Martinez family want to thanks jose Quezada and his manager for the help that we have received in the aquesition of her brand new 2017 elentra they gave it best to get this deal done with no hesitation I want to thanks personaly jose Quezada in general for his friendly for his personal interest in helping another individual thanks a million for all your help
We're happy with our new car thanks to Frankie Martinez for his support and advice. You're amazing guys. Congratulations. Universal Hyundai is an amazing place.
I had an excellent experience here purchasing my new Hyundai Santa Fe. Jinny was so professional and kindly helped me find the perfect car for my family. She was a very honest seller which I really appreciated. Would definitely recommend Jinny to anyone who is looking for a new car from Hyundai!
Experience at Hyundai
My family and I are returning customers for years now and I always leave with a vehicle but next time in 6 yrs I hope to have a smaller payments lol the staff at universal is always respectful and helpful Alex is a very good representative she answered all my questions in a timely fashion Good luck to you all
Walked in tired, walked out happy
I was weary that I wasn't going to walk out with a car which I desperately needed. Abdiel worked with us through the various concerns we had a great experience overall.
My experience was amazing.
Great deal, dealer, EXCELLENT PRICE, people! This is my second time in this dealer an I recommend it to everybody. I love my new car!
WIll be nice that Hyundai offer free oil changes for 2 years as the toyota does. I will definetely recomend Hyundai and will return to future services.
This was one of the best experience I've had when buying a vehicle, the sales rep was clear and confident on the product he was showing us. WE were satisfied with the outcome.
EXCELLENT SERVICE / PRICE
If you need a car that meet your expectation and for the right price, go to Universal Hyundai and ask for Carlos Roman. He'll get you the right car at the right price.....
Ramces Rivera was very patient and took the time to give me all my options and was never pushy. I got a brand new elantra that I love. He took the time to make sure I knew how everything in the car worked. I'm a happy customer.
The best place to go car shopping
The staff at universal hyundai is always friendly and professional. Teodoro always helps me out with picking the right car for my family. I have bought several cars at universal and have always been pleased with the whole car buying proccess.
Great buying Experience-Jonas
I dealt with Robert Stumpf sales representative. He was fair, honest, and great to work with. A good car Hyundai Sonata purchase experience.Highly Recommended. I would buy from Universal Hyundai again.
Everytime Im stopping by for service and this case to get my second car Im always feel like family. The staff undestand and listen what i need to accomplish.
Happy with my Elantra
professional stuff. know what they doing. great service. great variaty of vehicles: any options in any colour. i really enjoyed test drive. also ggraet prices and deals. highly recommended dealer.
Excellent customer service
Great customer service and my sales person the best, his name Cesar Alegre. I'm very happy with the service I received from this dealership. Greatly recommended
Frankie was Awsome! He actively listened to what We (husband and I) wanted exactly in a car; color,size, payment range etc. He was very patient showing cars and test driving. I like how he estimated numbers for us based on our credit score we told him we had, before giving us those hard inquiries to our credit score. He was also very accommodating with our 1 1/2 year old baby. Helped push the stroller, gave the baby water, balloons and an umbrella for the light rain.
Eric Rivera was my sales person and he was AWSOME!!! Very attentive and patient.. He gave me different options based in my budget and it worked out PERFECT!! THANK YOUUUUUUUUUUU ERIC FOR ALL YOUR HELP. ...
Raul was very attenetive and took inconsideration all my needs especially the financial part. It was an awesome experience, I will recommend Raul to my friends.
Mike provided excellent customer service and was very professional, friendly and informative. I love my new car. I will recommend anyone to Mike. Thank you Mike
I enjoyed this dealership and have worked with them in the past. I purchased my first car with them and now my second car and will continue my business with them for years to come.
I had a wonderful experience buying my first car. The staff was helpful and speedy. They answered any question I had honestly and helped me with finding a car in my budget.
Carlos DeJesus is a wonderful addition to this dealership!!!
Excellent service, sales, and fiance departments....very respectful, polite, well-spoken and warm! From the moment that I pulled in to service (with the car that I ended trading in), everyone person with whom I had contact met or exceeded my expectation!
Steven Rivera BEST SALES ASSOCIATE EVER!!!!
My very favorite part of my visit to Hyundai was our Sales Associate Steven Rivera. He is AMAZING!!!! He really takes the time to listen to his clients/customers to help us get EXACTLY what we are looking for. When there was an option that I wasn't sure about, Steven took the time to explain things to me which enabled me to make the best decision for me! The absolute BEST part was that, throughout the entire time, there was no pressure. None. Not one bit! Steven acts as an advocate for his customers; and at all times, I felt as though he were my partner in this venture! This is the SECOND car we have bought from Steven, and the FOURTH that we have bought from this dealership. I am BEYOND happy with my purchase and will return to say hi to Steven when I come by for my maintenance appointments! Thank you Steven!!!!!!
Love my new car thanks to Cesar Alegre. He's knowledgeable, nice, and truly wants you to make the best decision possible. He made my car buying experience a pleasure and I will forever be a Hyundai fan:)
Love my SUV
Had the best experience buying my new SUV, Sales person Miguel was very professional and helpful. Third car that I have bought from this dealer and will not trade it for no other.
Awesome experience at Universal Hyundai
Each employee was professional and willing to be sure I was satisfied. All questions answered. Clear customer service was very important to this dealer. Glad I drove far from home to get my car from Universal.
Universal Hyundai is the best!
Robert Jones and Adam Kariski made our car buying experience very pleasant, in the very near future when we are car shopping for my husband, I hope that they will be available.
Professional team. Good deals.
From the beginning they make u feel like they really care. Helpful stuff, know what they doing. Explaining every single step. Trying to push prices as low ad possible. Happy with my purchase.
My time spent at Universal Hyundai was great. Frankie and Juan were very peofessional but also welcoming not the typical dealership, they actually care for you business and respect as well Definitely recommend anyone that is in the market to go to Universal Hyundai
Bought a new elantra
Everything was excellent, our sale person we recommend to anyone is Luis Narvaez, I like the nail salon option they have for customer, she is also a amazing person.
I had a good experience. I would definitely recommend universal hyundai to my friends and family. Very satisfied. It was a good amount of time to wait and the staff was very knowledgeable of the vehicles, and my sales person understood my needs.
Universal Hyundai Customers For Life
I have bought several cars in my lifetime and this experience with Universal Hyundai was the best experience I have ever had. We went in knowing what we wanted and Steven listed to our wants and let us know what was available on the lot. We got lucky that the perfect car we were looking for was just delivered to the lot that morning. Any questions we had were answered immediately and everyone was pleasant and helpful. Even signing the financing paperwork with Ivan was easy and quick. He is very knowledgeable and actually helped calm my fears of taking on a car payment again. We would recommend Universal Hyundai to anyone who is looking to purchase a vehicle both new and used. Thank you Steven and Ivan for making us Universal Hyundai Customers For Life
The experience was made very pleasant my salesperson he was knowledgeable and very patient explain the process of purchasing versus Leasing I chose leasing as my best option. The financing went smoothly along with the paperwork I walked away as a very pleased repeat customer
Satisfied Return Customer
This is my second car I bought from Universal and have been most pleased with their professional customer service. I always feel like they listen to me and did not pressure me in any way.
Excellant Job Jinny
Can't say enough of the job that Jinny Min did with us --- no pressure, no hassle, and took the time to work with us to purchase our new Santa Fe Sport.. She was patience, knowledgeable and could direct us to the vehicle that we drove off with. I will certainly do my future car purchases with this dealership. Thank you again and again
Over the phone arrangements
I was able to get things moving over the phone instead of wasting at least half a day at the dealer. We discussed terms and conditions and setup the paperwork signing on the next day. I wish this could be done more often and simplified. For people like me who does not have the luxury of spending hours at the dealer it helped me a lot. Thanks to these guys i was able to work this deal out at my own time and faster than usual. They were helpful, honest and true to their word. I recommend it.
Purchase of my 2016 veloster rspec
I received great service at this dealership, a gentleman named "Ron Thomas" was very helpful and walked me through every little detail to make sure that I understood all that the vehicle had to offer. He never once pressured me into buying that day but he did give me a great deal that I couldn't pass up. I love the service that I got that day, everyone was very helpful.
We have been dealing with Universal for about 13 years . The employees (service,sales and management) are always friendly and very helpful.Our most recent experience with Cesar and Adam was great.They took the time to answer any questions,of which there were many.We love our new car!!!!!
Found the truck I was exactly looking for and the transaction was stress free...great selection and friendly helpful staff members..looking forward to doing business in the near future
Highly recommended Dealership
Universal Hyundai exceeded our expectations from beginning to end. They were professional from when we called on the phone to begin our car buying experience to the followup after our purchase. The salesperson explained everything clearly and had a lot of patience. Additionally the finance department offered many options so we were well educated. We were so pleased with both our vehicle and experience, our relative just leased a vehicle from Universal Hyundai as well. If you want an easy and positive experience buying or leasing a vehicle we would highly recommend Universal Hyundai. Warmest Regards Rachel and Robert Lenner
Enrique Zegarra excellent service and amazing costumer service great salesman and also want mentioned Manager Jose Cepeda y General manager Erick Matos were very nice and helpful as well .
From the moment I walked in to the moment I drove off with my car I was treated exceptionally well. Eric my salesman was truly professional and went above and beyond to make this experience wonderful as well as Felix in the fiance department.
No complaints at all, Darrin Diaz was really helpful during the entire process. Everything was explained to full details and helped me look for the exact vehicle that I was looking for
Great experience as a first time buyer.. staff was awesome with customer service.. if your looking for a hyundai, this is the place to go!
Great Customer Service
Want to take the time to thank Christopher Diaz for his great customer service and great job overall on the purchase of a 2017 Hyundai Tucson.
My first car
Went to looking for my first car with a lot of questions. They answere and help me to know what I need to do the best deal for me. Thank you
Jorden's Veloster Review
Service was excellent and I'm very happy with my brand new car! Eric was a great help with everything I needed! Thank you again universal Hyundai
2017 Santa Fe purchase experience
The knowledgeable and professional staff made the experience a positive one. We were greeted immediately and welcomed to the dealership. The salesman listed to what we were looking for and then showed us several vehicles that met our requirements. The salesman knew the product very well and demonstrated the features very effectively.
i couldnt be any happier not just with my purchase but with the great service i received. Special Thanks to Raul Martinez for the 5 star service he provided not to just me but my uncles recent purchase as well.
Every single person I came in contact with was accommodating, knowledgeable, and professional. It was a great car buying experience and I can't recommend them enough.
Thank you to team and to Luis Martinez and Jose Cepeda. I am really happy with the experience. If you need a car feel free to contact them.
The Pleasure of Owning a Hyundai Tucson Limited!
The 2016 Hyundai Tucson Limited has all the features and comforts of any vehicle of its size in all of the USA! The price and safety features is second to none because I tried several brands and they were way over priced for the same features! This vehicle is the BEST I have ever OWNED after 50 years of buying cars and trucks! I will always treasure the pleasure of owning A Hyundai Tucson Limited! Amen and Amen! Joseph and Leslie Tiner
We all know how hard it is to buy a new car. Well I've found the perfect place and perfect salesman for you.. I had a car in mind for a few years now, but never thought I could find a right deal on one or with all the features I wanted... When you come here ask for Alex Ramos, he understand you as a person first he didn't try to put me in anything I didn't want.. I spoke to him about what I wanted and the next day I got a phone call to come.. Soon as I seen the car I pulled out my cash ready to buy! Thank you Alex Ramos and universal Hyundai
My dealer, Steve got me in the car I wanted and was able to work with me. He was very knowledgeable and the finance manager was great.
Best experience ever...
Everything was perfect at Universal Hyundai. Bought two cars already and will upgrade in the future at the dealership. And definitely will like Mustafa to be my sales agent :)
Edward Muniz review
Darrin was an excellent salesman and if I ever have to change my car would defenetly come back to see him. He got us a great deal on our car and helped us find what we were looking for
Overall experience was most excellent the sales person Darrin Diaz was very helpful and guided me thru the whole process I have been a long time customer of Universal Hyundai with about 6 vehicles bought thru the 18 yrs. I've been in Central Florida Thanks
This dealership is amazing, by far the greatest i have been to, the staff was fast and got me the best deal. Also it was an extremely professional environment.
I received excellent service. Everyone at the dealership was extremely helpful. My sales rep was very knowledgeable and walked me through the whole process. This is something I would defiantly do again.
MY BIRTHDAY GIFT IS MY ACCENT
i traded my 2004 for a 2016 same car a hyundai accent i just love the size it fita me i know my car like if i built it myself and it has been a long goal to have a newer model even though the older model never left me stranded it was like a best friend for 12 years and i expect the same from my new little red wagon thank u to alex and everyone involved and yo hyundai for a reliable gift.
Thank you Hyundai / Cesar Alegre
Thank you for making the buying of my mew car easy, pleasant, rapid, satisfactory. I bought my car from Universal Hyundai and Cesar Alegre was there to help me from beginning to end. I needed the car fast and my time was limited to go and do all that which takes hrs to do. So Mr Alegre sent me pictures and I requested all I wanted in a car from automatic to loaded to warranties to cleaning mI tenancy blue tooth, I admit it wS not an easy request but Mr Alegre came though for me. I have refer friends family and my next car would be a Hyundai. I am sell on Hyundai for life. Thanks Cesar/. Thanks Hyundai
I usually have an uneasy feeling about dealing with car salesmen. After doing business with Cesar Alegre, I absolutely have a different outlook. He took his time to help me pick out the right vehicle for me without making me feel pressured into making a decision. He made sure I was happy and even went out of his way to show me the features on the vehicle such as blue tooth and helped me sync my cell phone. He worked numbers out for me and was able to find a vehicle that I truly love and helped me stay within a price range that I can afford. I highly recommend Mr. Alegre to anyone that wants to purchase a vehicle. Definitely worth my hour drive to get there.
I had a great experience and was definitely taken care of! Staff was friendly and will recommend them to any others I know. Great customer service!
Teodoro Seminario was excellent! I have dealt with him before so this is my second vehicle I have purchased from him and both times, I have great experiences with him. He friendly and very professional and knows how to treat his customers. He answered all my questions and the transaction was awesome! I would recommend him to anyone!!
Everyone was friendly and helpful.
It's a great dealership with great people that work with everyone that is truly interested in purchasing a vehicle. This is our second vehicle from this dealership and I can truly say service is great and facilities neat and clean. Very hospitable people.
N/A not that very happy with the financing, very disappointed, they could have done a better job and not hid to many pointless fees! And be more straight foward!
Had a good experience at the dealership, if in the future ill buy another hyundai, i will definitely buy at this dealership again. Was helped as soon as i walked in and before i walked out with the car, i was taught everything i needed to know about the car which is a PLUS.
Dealership and Salesman Review
Great service and super salesman Adam Karlski....this dealership goes up and beyond their services....we are very pleased with the way we were welcomed....will be back for another automobile..
Enrique was our sales person. He has very knowledgeable and helpful. Our experience was delightful and hassle free. I will definitely come back and send people to this dealership and highly recommend Enrique!
Compre una SUV santa fe 2017 and Luis Narvaez bring an excellent service. Universal hyundai was good and very happy. Wuold recommend anyone to come on and buy a car here.
I was very impressed with Enrique's customer service skills. He made us feel at home and answered all of our questions and concerns with a smile and a lot of patience. Thank you for being such great help and if you want a great experience while searching for your next vehicle, then you need to visit Enrique.
UNIVERSAL HYUNDAI ROCKS
I am very satisfied with the service received on my 2016 Sonata. The sales person Mr. Alexis Ramos was excellent, no pushing and specially well known about the Hyundai products. I am very pleased with his attentions and service. My wife is very satisfied as well. I will make Universal Hyundai my dealership forever.
Very appreciative of the help in getting my new car. I am looking forward to returning in the near future to purchase another car for my wife.
Very friendly staff, but Jinny Min went above and beyond to help us. She took her time explained and answered all our questions. She showed us several choices and was down to earth. With her help and dedication to customer service i was able to drive home in a new car. Thank you Jinny
My experience at Universal Hyundai was great. They were very helpful and explained everything really well. Adam expertly directed us into selecting the 2017 Elantra SE for our second car. I look forward to our next experience with Universal Hyundai.
Caring and well experience
My experience with Ron was exceptional and caring. From the moment I walk in he assured me he will help me get what I wanted. I brought a Santa Fe and I am happy. He made me fell welcome and comfortable.
Great people to work a deal and get a great car, I am happy with my Sonata Sport it is very enjoyable car. I will buy another from them if the service is as good as the sales.
Two years checking out cars. This dealership was patient with is and gave us all info needed for a decision. We purchased a Santa Fe and love the vehicle.
I had an excellent experience at the dealer ship. The service was excellent and extremely friendly sales personal. Professionalism is outstanding service, loved it very much! I have purchased at this dealership before and every time as always been and easy process.
The lopez family
Siempre volvemos por el servicio que nos brinda Jose Cepeda , tenemos 5 anos comprandole carros a el y universal hyundai y el vendedor carlos garces tambien nos a ayudado los ultimos 3 carros
Adam Kariski was my sales person. He was excellent, professional, courteous, knowledgeable and sensible to my needs. Carlos De Jesus helped me the next day that I had to go again to sign some documents. Even Though I was not his client he answered questions about the bluetooth.
Excellent service and efficient dealer
Cesar Alegre was fantastic in every aspect of the sale: from being friendly, working with me on financial aspects and never giving up and making sure I was happy. He was efficient, letting me drive the car to the gas station, and explaining how to use the car while patiently answering every question and concern I had! He made me happy in buying a new Elantra 2017.
I am so happy with my purchase. It was by far the best service and salesman i have ever had The financial person helped me get the best interest rate and kept me in my payment range.
They need to review the financial services department. Had to return to sign paperwork. NOT GOOD. Sales Representative Jinny Min was on point. Very professional with a nice smile.
Great customer service, they worked with my needs and what I was looking for. They made sure to explain anything I was questioning and I'm overall very happy with my purchase.
Love my car
Loved my experince at Universal Hyundai. Im so In love with my new car!!! Everyone was so nice and very helpful. I want to thank my salesperson Hector Pell for helping get my dream car and for also taking his time and being very patient with me. He was very understanding and helpful.
I few years ago I filled for bankruptcy due to a divorce. I was forced to buy a used and abused car for a ridiculous amount of money.Finally the car was getting ready to go to car heaven and I decided to check on Drivetime again. They were triying to contact me to trade my car and get a new one. For my surprise I stop by their dealer and they ofer a 69 thousand car cheaper than the one I had and close to $8000.00 more expensive. Long story short for the same payment I got a brand new car, 18 miles on the dash, road asistance, free oil changes for 3 years and a whopping 100 thousand warranty on a car that gets its first tuneup at 100,005 miles.No other word better than thanks will do.
Thank u adam revak
Thank u for a great car and service ,,,to u and my saes man Adam revak. for all u did for me being so understanding and apatient
They made it so easy for me and my daughter to purchase. Pedro listened to my concern and put me in the right vehicle in a timely and efficient manner. No fuss no muss.
Overall great experience
Teodoro was of great service throughout the day, he helped me to find the car I wanted and how I wanted it, and even helped Me to find a better deal than I was expecting.
Isaac and the manager help me a lot with the purchase of this car thanks you guys i will recomend you guys to all my family and friends
Darrin was very helpful from the start and recommended the vehicle that I bought. He went through all the features of the car and did not rush things. Made sure I was comfortable and also patiently replied to all my questions
Really good service. I really liked my car, it has all the features I wanted. The sales person, Adam, was really good at getting the right car for me at a very good price.
Rob was a very accomplished salesman he was key in making my purchase a very pleasant experience.. He answered all my questions with ease but was always very Thorough.. O
leasing a car
I've leased 2 cars now with Universal Hyundai and it is always a good experience and exactly what I need for the right place. My sales person both times was Adam Karlski and I cannot say enough about how professional he was helping me in the lease process - and I am not an easy client. Thank you!
Robert was one of the best sales persons we have had and Universal Hyundai personnel were all very kind to us. Robert found the perfect Santa Fe that met all the needs we were looking for. We plan on going back to him when we are ready to trade in our 2nd car for a new one.
Great service from Juan. Enjoyed his non agressive style. Willing to work with what we wanted and walked us through it. Very professional and courteous. Will buy from him again
Salesman of the year
We called Carlos Roman on the phone to discuss what we were looking for. Two quick calls later and we were on our way to universal hyundai. With in three hours we were out the door with our new sonata which included a test drive and complete detailed demonstration. Job well done.
The dealership was fantastic to work with. They made sure all needs were met and were very reasonable with prices. Darrin was the person I worked with directly and he was very thorough with his description of the vehicle. He also worked to ensure that I got the car for a price that I could afford! Overall, this was a wonderful experience and I would definitely be interested from buying or leasing from this dealership and dealer again in the future.
Thanks Luis Martinez for your great services, this is my 2nd cars that's I buys here, thanks you for make the different. I will never change this place.
I'm really happy with the attention and service from the Universal Hyundai dealer, excellent presentation of their vehicles, I especially like the permissibility of test vehicle satisfaction, thank you very much... Gerardo Morales
I truly appreciate the experience I received at Unversal Hyundai from Jacob's team. The entire team helped me pick the car I love. Thank you I will definitely be referring people to Universal Hyundai.
Pursuit of Happinesd
Before arriving, I talked with a sales person over the phone& explained my financial situation. In deed, they could help me with purchasing a new vehicle. After gathering all my info, selecting a vehicle that accommodated my needs, I was driving my new 2017 Hyundai Elantra!! Thanks again Universal Hyundai for making this a great experience!
The people were friendly and courteous. I would recommend Universal Hyundai to all my family and friends. Love the variety of renowned vehicles. Our salesman Robert was attentive to our needs and was very patient with our decision. I would definitely be back when we need another car.
Universal Hyundai Is The Best!
Universal Hyundai is all about low pressure sales. They make the entire car buying process a pleasurable experience. I am so glad I came back to Universal Hyundai!
Great experience buying my new car. My salesperson was very informative and went above and beyond in helping me find the car I wanted and at a great price.
100% satisfecha con el trato brindado por el vendedor Michael y demas personal del Dealer Hyundai mi familia y yo estamos encantados con el vehiculo. Gracias
Love my Tucson
My salesman Frankie was great. He never pressured me. I went back 3 times before i purchased. He realized I had things to work out first. He explained and set up things for me before I left the showroom. He continues to call and check on me. You can he assured, I will recommend him to all my friends and family that are looking to buy a car.
Luis N was awesome!
First time at Universal Hyundai and I would recommend them to anyone! Luis was friendly and knowledgeable! I will definitely be back in the future!
They were not pushy at all, helped me find the car I was looking for. Also helped me with the pricing. Showed me all the features of the car and helped me figure out how to use the car properly.
Sales staff are friendly & helpful!
Mustapha took time to find us a new car to meet our needs. He was patience & informative he was a pleasure to work with. We have purchased many cars at this dealership & keep coming back, great car service department also.
My Brand New Hyundai
Fabio and Robert went above and beyond to meet my needs as a buyer. From the moment I walked in I was greeted immediately and professionally. Fabio did a wonderful job assisting me in my search and starting my paperwork for the process. Robert finalized the purchase in timely manner. I was able to say I did not feel stressed at any point during my buying process! The staff did an amazing job and I continue to boast about the excellent customer service I was provided!
I truely had an amazing experience in your deallership and will continue to recommended people to you'll. Thank you so much especially Alex and his great manager Jacob.
Hassle Free Experience
I have bought with Universal Hyundai twice now and it has truly been a very professional and hassle free experience. I am grateful to the staff for helping me on my buying journey and would recommend this dealership to anyone. I am a fan!
Awesome experience with sales rep
At first I was very defensive and skeptical on my visit from my past history with previous salesmen and saleswomen.. But the experience I had with you was outstanding.. The way you explain the whole thing, the speed which was my biggest concern and the understanding was phenomenal.. I do thank you for the services and appreciate the time you took.. I would deff recommend you to others and from 1-10 your service and attitude was deff a 10 being the best.! Thanks again.. And we will chat soon Juan Ayende
Great dealership. They were very fast at closing the deal without making me feel like it was an ordeal. The salesman was critical of making sure I got everything right and the way I wanted.
Great staff & better dealership
Well I came in and was greeted right away, the girls at the front were very nice. I didn't even get a chance to sit down because Steven came to help us right away. He was an amazing sales guy. He made sure I was completely comfortable making the right decision and didn't rush anything. His friendliness made the deal run very smoothly. Felix was another person who made you feel very comfortable. They both explain everything detail by detail so nothing is left uncertain. It's honestly just a great place to buy a car.
Thank you Universal Hyundai!
After a accident forced me into new wheels I wasn't sure what I was looking for. The team at Universal Hyundai helped me explore leasing which I had never considered before. Very happy with my new Tucson.
Darrin Diaz fue un excelente vendedor desde el primer momento en que se dirigio a mi persona. Fue muy agradable mi estadia en el lugar, excelente atencion al cliente. Darrin logro dar con un auto que cumplia mis expectativas. Guillermo Faria, excelente persona. Un hombre muy paciente que puedo ayudarme en todo momento con mis dudas, mis preguntas... Gracias a este caballero hoy puedo decir que hoy manejo un buen auto a buen precio. Dios bendiga a estos dos seres humanos para que continue su labor de excelencia. Muchas gracias!!
Excellent service from the moment I walked in to the moment I walked out with my new car. Sales Rep worked with me from the start as a first time buyer and was able to help me recieve exactly what I wanted.
My kids and I had an amazing experience at the Hyundai. Raul Martinez was wonderful, very helpful, professional, direct. We will definitely come back and refer this place to family and friends.
Purchased my first car.
Great experience! Great salesman! Would recommend to all my friends and family! Darrin Diaz made buying my very first car a lot of fun. I appreciated his honesty and humor! I cannot remember the name of the finance gentleman or the gentleman processing the paper work at the end but both men were very helpful and easy to work with. Great job by all!
He gave me the best customer service that I have received at a dealership very professional, caring, and friendly to the consumers he deals with. He gets a big thank you from me make sure you guys keep him around.
I would highly recommend this dealership for it's excellent customer service. We have had wonderful car buying experiences each time we make a purchase at Universal Hyundai.
Great experience. Awesome customer service. Hassle free buying experience. The salesman Emilio was very professional and listened to all the things I wanted and needed in my new car. I'm so happy with my new Hyundai Tucson!
I highly recommend Universal Hyundai to everyone who's looking for a new car, not just for the good quality of the cars, but for the good customer service, they listen at what you need and looking for, and right away they found you the best choices and recommendations, Thank to Teodoro, Carlos Roman and the manager Hector Riquel, they really help me to get what I want.
Best place to buy the car
Profesional staff, loads of variety to choose from. John Booth helped me in my lease. He helped me before in my other 4 hyundai. He is an asset to the company
Thank you, Darrin. I enjoyed the whole experience in the purchase of my new Hyundai. I am enjoying it! The car runs very smoothly and has a quiet engine.
Miguel was excellent! He did a great job helping to meet my car needs & review all my options. I would definitely refer people to this dealership. Everyone there was so nice!
Teo was excellent, great customer service. Definitely made my first experience of buying a car amazing! Thank you Teo for the help & I love my new car.
Same as before, excellant, would come back. All employees were helpful. Very clean with a relaxing area to wait. Great place to eat lunchealthy too.
I had a great experience with Universal Hyundai. Ron Thomas listened to my needs and wants the entire way through the process. My big thing is customer service and he provided that to me. He was with me all day, yes I said all day, until I found what I wanted. From beginning to end it was an easy process.
Steve my representative was a good person.
Once I left the dealership I felt I could have gotten a better deal, my credit is good and I have the income, but I guess that was my fault.
Love Theron servicio
Fui a otros concesionarios y ninguno esta cerca de como universal me trato, escuchan las necesidades del cliente y trabajaron con mi presupuesto, mi proximo vehiculo lo comprare en Universal.
I would like to thank Teodoro Seminario for a wonderful experience purchasing my new vehicle on Saturday. This sales person was so much fun to interact with and it made my experience a lot more painless as buying a new car could be. Teodoro, don't ever change your attitude and keep up the great work. You have a customer for life with me.
New car purchase
This car purchase was made possible because of the excellent customer service I received from Mr Frankie Martinez. His extensive knowledge of all the different models as well as the pride and conviction he displayed in the company, made the decision to purchase easy. He took the time to understand what it was I was looking for, answered all my questions and was able to deliver exactly what It is I wanted. I would highly recommend anyone looking to purchase a Hyundai vehicle to Look for him at this dealearship. I know I will only want him to handle any of my future purchases.
Great place to buy!
Such a great place that is my third car purchased. It is also such a pleasure every time I go, the staff is always friendly and willing to help, and the pricing is also excellent.
My Sonata experience
Quick process, honest sales person. I was accommodated and was able to return my previous lease and get the new Sonata. Everyone was friendly and willing to help.
from the beginning I was received as part of the family. I am really glad I made my purchase at universal Hyundai in obt. The staff was very attentive and detail oriented. I will definetly make future purchases at the dealership and will gladly recommend it. thank you very much
I HIGHLY recommend Mr. Pedro Tavares at Universal Hyundai!!! He took the time to explain all of the benefits of my vehicle. I had a very pleasant experience at Universal Hyundai...
We had a phenomenal experience here. Everyone was so quick to accommodate our needs and the process was so easy and efficient that we can't stop talking about it. We initially came in just to do a test drive and make a decision another day, but Jonathan did such a great job getting us exactly what we needed without pressuring us at all that we couldn't walk away. We'll definitely be back!
Purchase a brand new Car
Top notch dealership from beginning to end. Pedro was brave enough to take me on a test drive and explain all the new technology the car had to offer. Very knowledgeable and polite did not try to sell me something I didn't want or need. Jose made me feel like I was a member of the Universal family before I even agreed on a purchase price he also introduced me to the service department. Felix was also very easy to deal with made me very happy while I was signing on the dotted line. Juan was just great hooked up my cell phone and explained how the radio worked in addition to all the other buttons. This is the first foreign car I have ever purchased and I am so very pleased. I love love my new Hyundai I feel very safe when I am driving it. You can bet that I will be recommending Universal Hyundai and especially the team I had the pleasure of working with to family and friends.
The process was simple and easy, the best experience I got so far buying a car, I will recomend this dealer to all my friends.
2017 elentra buyer
It was a very good experience. steven was very helpful and generous throughout the process. his manage was also helpful and got me where I needed to be. I did want the promo for money to go to the simons mall and I did not get it.
I had a great time buying my car at Universal Hyundai of orlando on Orange Blossom Trail. the staff greeted me very welcoming and i felt right at home. I will definetly make all my purchases in the future At Universal Hyundai.
Awesome , were very nice. Willing to go over very details of the steps to get the car. I enjoy the service. I was able to get the car I wanted
Went in looking but walked out buying
Everything went well and darrin was the best salesman I've ever had. He made everything run smoothly and I recommend him to anyone or every one!
Top Notch Dealership
This dealership is top notch! Robert Stumpf and Jacob McNeely went above and beyond to make sure I went home with the car I was most comfortable with. Robert gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Universal Hyundai (Robert and Jacob in particular) to anyone who is looking for a new or used vehicle.
great salesman, Rude 2nd man
Jonthan was great, but 2nd man very rude and aggresive. Not professional should be retrained on customer service. Jonthan was knowlegable and customer service perfect. Very professional
Darrin for all your vehicle needs!
From the time we went in to look at "used" cars and drove off with a brand new car, we felt like our best interest and fit was of optimal concern of this dealership. Darrin greeted us, and introduced us to all the right people who made us feel right at home. We could not be happier - and feel safer - with my 17 y.o. son driving his brand new Veloster for his Senior year. Everything was right - timing, car features, pricing & financing, and the dealership's location. Universal Hyundai is less than 3 miles from home... Thanks again to all!
Jinny was amazing warm and knowledable helped me with and explained everything. She did everything possible to assist me with the purchase of the vehicle. Great staff experience
The staff at Universal is awesome! Would highly recommend to others!! This is my second vehicle purchased at Universal. Adam was great to work with. He took time to go over all the details and made sure I didn't have questions. He was a true blessing.
a great place to get a car very helpful staff, we had some paint of from the front bumper and Adam said when we come deck he has sorted out the work to be done.
Transmission: 6-Speed Automatic
Body Style: Sedan
City: Orlando, FL
Contact seller for Engine Type
Transmission: 6-Speed Automatic
Body Style: Sedan
City: Orlando, FL
Contact seller for Engine Type
Transmission: 6-Speed Automatic
Body Style: Crossover
City: Orlando, FL
Contact seller for Engine Type