Union Park Honda

Perfect!

Michael McDaniel and Jeff Bennett are the best- I will continue to get all of my cars from them. This is my fifth car (all Hondas) in a row from them.

Great dealer

Great service - hassle free. Each employee showed a great concern about us all thru the process. No hassle or pressure - very helpful in all respects.

Best car buying experience I ever had

I was looking for a Honda Pilot or something equivalent. Though the Pilot I wanted was not in stock my salesman worked with me and showed me the GMC Acadia, which I loved and ended up purchasing. It serves all my needs. Joe is extremely knowledgable and courteous. He made the process of buying a car quick and easy, a real pleasure.

Getting a new car

The whole thing was amazingly fast - I walked in around noon and left at 3 with a new car! Mike McDaniel was very good to work with - he knows the product and promotes it well.

Wonderful Experience!

I recently purchased two vehicles from Joe. What a wonderful experience! He was patient, understanding, flexible and had a great sense of humor! He even came in on his day off to ensure that I had my vehicle for the holiday weekend! What a trooper! I recommend doing business with Joe Hannan! A true professional!

Very satisfactory service

These people are very nice and handful. ?If you are tired of looking for a new car just because no financial institute approve your credit or the offered interest is high you shoul contact these guys. They find you a feasible way for sure.

Mike McDaniel

Mike has now sold us 3 Accords. Each time he's been very "down to earth" and I feel very comfortable working with Mike. Maybe there will be a 4th.

Mike McDaniel

Mike McDaniel was extremely helpful with our purchase of a 2016 Pilot Touring. He provided regular updates on the production and shipping status of our purchased vehicle.Mike is very patient in explaining the purchase process and demonstrating various functions of the new vehicle.Will not hesitate to make another purchase with the help from Mike!J. Jin

Don Jacobs

We haved leased 2 cars through Don Jacobs and we haved found him to be an excellent salesperson and very professional. We have referred other people to Don.

make sure to talk to George

I bought a PILOT recently and worked with a salesman named George, it was a great overall experience. I did not feel pressured to buy and George worked hard to get me an affordable price and feel I was treated fairly.

James Wells Review

James Wells sold me my 2015 Honda Pilot in February 2015. The entire experience was enjoyable and easy from the start. James greeted me professionally with a handshake and a smile. I already knew what I was looking for and he did not try to sell me something that I wasn't. James worked with me to stay within my budget, and truly made the "stressful car buying experience" a pleasant, and non stressful event.

Easy and enjoyable

I decided to purchase a new Accord after being very satisfied with my old Accord (I purchased it from Union Park, used it for 14 years, always had great service from Union Park). I returned to Union Park, worked with James Wells, and was able to drive out with exactly what I wanted in a matter of hours. The experience was very easy, everything went smoothly, and I enjoyed my time with James and the team. I am very pleased with my 2015 Accord.

A Great Buying Experience

I recently purchased a used Honda Civic and my experience at Union Park was pleasant and professional in all areas I was greeted immediately and felt welcomed. I was introduced to my sales person, Victor Davis, and he showed my the vehicle that I was interested in. Victor was friendly and knowledgeable and took pride in showing the vehicle. He took care of all my concerns, and made the delivery process easy and professional. His follow through after the sale was excellent and I would call him when I need my next car.

Pleasant experience with our salesman.

Pleasant experience working with James. He knows his product well and answered any question we had about several Hondas we were looking at. He was willing to work with us. We happy with the Accord.

James Wells

Everyone was awesome especially James Wells. He made turning my lease in quick and easy! Left with a new lease and couldn't be happier.

James Wells excellent service

We recently bought a Honda Odyssey. James Wells was our sales consultant and he did an outstanding job. He was friendly, knowledgeable, and extremely helpful. He made our car buying experience a real pleasure! Thank you James for the professional help and for answering all of our questions. We are so pleased with our car. You are terrific!

Friendly sales and finance departments.

I'm very pleased with my new purchase of a Honda Civic. Thank you to George for taking his time with me to help me learn all about the car. Thank you to Anthony for all his hard work on the financial end to get me the best deal. They both were super friendly.

Mike McDaniel

Mike spent a lot of time explaining the controls and features of my 2016 Odyssey. I know that if I should have further questions or concerns, Mike will gladly help me. I would definitely recommend Union Park Honda and Mike McDaniel to anyone looking to purchase a Honda.

Mike McDaniel

Mike McDaniel was very helpful in my decision to lease a Honda vs. the cost of repairs to my car. I am very pleased with my new Honda Civic.Audrey Johnson

Car sales you can trust

I was a little nervous getting a new car because of the economy but my salesman, Mike McDaniel, and his financial manager, Anthony Bowman, were very thorough and honest, going over the car and the paperwork in detail and with a fine toothed comb. I hope to enjoy the Honda Civic for many years going forward. Getting a new car is a big deal and a lot of responsibility...it's nice if a customer doesn't have the added pressure of not being able to trust. I was given a good deal at Union Park Honda and walked away feeling confident in my decision.

Personal, professional and economically supportive

I purchased my third Honda Civic Hybrid because of the excellence of the car and the dealership which is extremely accommodating.I have had Austin Healey, jaguars, Audi and most recently a Thunderbird as a third car but enjoy driving, the amount of room and the gas mileage of this vehicle. I can rave about Mike KcDaniel and his team

Excellent experience - as always

This was our third purchase from Mike McDaniel at Union Park Honda. Mike is exceptional and is always willing to work with us to ensure our satisfaction. I will definitely ask for Mike for our next purchase.

Excellent service!

This is an excellent dealership! I worked with Mike McDaniel. He was professional and knowledgeable about the cars, and helped us get a good deal. I also had a rental car at the time, and I didn't want to go back and forth picking up cars since I was the only driver, so Mike said he would take care of this issue and call the rental car company for me while I left my car in Union of Honda's parking lot. Great service!

Purchasing my new vehicle was a great experience

My rating was based on the service, treatment, and experience throughout the process of my purchase and decision making towards the choice of my vehicle.

Honda Odyssey

Mike was very easy to work with. There was no hard pressure sales and he treated us with respect. He took the time to show us how everything worked in the van. When I got the van home I had a question that Mike could not answer and he needed his Tech. Mike called me first thing the next morning with the answer. It was nice that he followed up just like he said he would. Anthony took the time to explain all of the paperwork and the warranty. Again there was no hard pressure sales and he treated us with respect.This is not my first purchase from this dealer and I would go back to them again

The only dealership I go to

I have purchased 10 cars at least with this dealership . I am treated like family by Jeff Bennett and my 1 and only salesperson Mike McDaniels! Would not go anywhere else!!! Always recommend them and a lot of my family do purchase their cars from Mike!!!

GO to JOE !!!

So this was my second opportunity to work with Joe Hannan. The first with my son and his first NEW car purchase in May. I never have had such a relaxed and happy experience with the purchase of a new car. So there was no question when it was my turn for a new car. I went right to Joe and will continue to "GO to JOE. You should really visit Union Park Honda and talk to Joe Hannan before you buy anywhere else.

New Lease

We turned our leased car in for a new 2015 lease. The process was efficient and respectful. Our needs were listened to and met. We have always experienced great sales and service at Union Park Honda through many lease agreements.

Easy, helpful, low-stress experience

Great experience at Union Park Honda - Mike McDaniel was very knowledgeable and thorough, and made the process very transparent and no-hassle. I definitely recommend!

Quick, clean, no hassles

We used an auto buying service to find the Honda CR-V that we wanted and were referred to Union Park Honda. Mike McDaniel communicated with us to learn what we wanted, and he was able to find the car that met all of our specifications. One day later we were in his office learning all about the new CR-V. Mike did a great job of explaining the many features - touch panel, keyless entry, navigation, etc. The finance manager was very helpful and courteous. All in all our car buying experience was very business like - no hassles or pressures. And we love our new CR-V.

Great experience

Both Mike McDaniel and Jeff Bennett are amazing at what they do. They helped me find the perfect car for my son and made the experience easy and fun!

Awesome

I went to Union Park Honda with the intentions to price a Honda Accord. I left there a few hours later with a brand new Honda Accord. The sale went so smooth. I kept thinking that something was going to happen before I left. Nothing happened. Everyone I interacted with were so nice to me. I'm so glad I went to Union Park Honda.

Excellent service!

Mike and his team go above and beyond to satisfy every customer's specific needs! Great job! Would absolutely consider purchasing from them again. Thank you!

Amazing Commitment!

This is the 4th Honda we've bought from Union Park and it was just as amazing as the last few times. I've been looking at the Honda HRV since it was first advertised. Mike and Jeff and the team at Union Park worked hard to keep me informed about when they would be getting the vehicles in and when they would be available for test drives. They worked extremely hard to be able to get me the exact vehicle that I wanted before they thought would be possible. I love my new HRV!! Thank you so much Mike and Jeff for your hard work and dedication!

Easy/comfortable experience leasing 2015 Civic

Mike McDaniel & Anthony Bowman assisted me in leasing a 2015 Honda Civic, both were very helpful and answered all my questions before I could ask, they went above and beyond & I was very comfortable dealing with them. Mike was very knowledgeable and dependable, I will absolutely go back to this dealership & will recommend Union Park Honda to friends/family.

Easy to deal with, no gimmicks

Mike McDaniel did an awesome job all around with everything. From quick responses to all my questions online to getting the right price on my trade-in. Would absolutely go back again the next time we're in the market.

Very nice buying experience

We bought two new vehicles at Union Park Honda. Joe Hannan was wonderful at every aspect of the car buying process. I would highly recommend this dealer and Joe in particular for your car buying needs.

No-nonsese Dealership - Leasing 2015 Honda Accord

I have leased an Accord 2012 till now, so I decided to lease the 2015 Accord with confidence in the car, experience in driving it, and some knowledge about leasing from Honda to begin with.Between Piazza, Martin, Martin Main Line and Union Park, Eric at Union Park was the first person offering me a solid quote. Martin Main Line also offered competitive quote, but the net cost is lower in DE mainly due to lower state tax. I came to test drive the vehicle at Union Park because of the lower net cost, the responsiveness and quality of information about the new lease from Eric, and because it was closer to my place of residence compared to other dealerships.Test drive was with Joe; Joe was very patient and knowledgeable, believed in the product he was selling, and overall a very decent person.Financial transaction was with Anthony. The transaction was swift, smooth and Anthony was professional.

New Car Ourchase

Mike McDaniel and Joe Hannan are OUTSTANDING!!! Mike took the initiative to reach out to us about replacing our 4 year old Honda. We went to see him and arranged to purchase a new Honda. Since Mike was away when we went to pick up the car, He arranged for Joe Hannan to handle the delivery. Joe was outstanding in going over all of the features about the new car and riding with us in the test drive.

Blessed abuntdantly and above in this car buying experience"

I didn't expect to be leaving with a car the day I came in to just see and possibly test drive. Joe Hannan presented me with knowledgeable information about my new vehicle and the Honda name already had me at hello! Seeing the 2016 HRV in person, I knew it was the SUV I had been looking for without even knowing it. Thank you Joe and the rest of the sales team for making my new car purchase such a wonderful experience. Looking forward to a continued relationship with Union Park Honda.

Never imagined leasing a car could be a pleasant experience

Joe Hannan was the first and the last person that we encountered on this car leasing adventure. I had never leased a car before, so did not really know what to expect. Joe was very friendly from the beginning, courteous , funny and professional at the same time , explained the process, took us on 2 different test drives and made everything run smoothly. Told him it was a " painless" process. I would refer friends to him if anybody was looking for any type of Honda.

Extremely please with sale

We were extremely please with the leasing of our 2015 Honda LX. Mr. McDaniel was very easy to work with and answered all of question as well as giving us an overview of using all of the options and working of the accessories in the car. It was my third transaction with Union Park.

Amazing Experience

My visit to Union Park Honda went as smoothly as possible. I spoke with a sales rep, Mike, and communicated what I was looking for in a vehicle. He then showed me what vehicles they had in stock, and helped me figure out which vehicle & payment plan worked for me. He was definitely professional, courteous, and always answered any of my outstanding questions. I would definitely recommend this dealership for future purchases

Very happy with the service that Joe supplied.

After a long morning of frustrating car shopping at various other Honda dealerships I was about to give up for the day. I called Joe and said that I would not come in as I had just gotten a very good deal on the phone from a dealership about an hour away. Joe said that was fine but we could still come in and talk. Best decision I made all day long.Joe was extremely nice and we had a deal in hand in a very short time, no arguing, no frustrations. Came within a $100 of the best offer, but it saved me the hour drive the next day. Once we had the deal in place we went for a late lunch at a local cafe and when we got back the car was nicely detailed. Joe then spent about an hour going over all of the features on the car and making sure that they were all set up to what we wanted. Joe never got tired of all of my questions no matter how silly they may have been.Micah was also very pleasant and professional when it came time to complete the financial part of the deal. I told him I did not want any extras and Micah did not pressure me at all. The whole time to do the paperwork took about 10 minutes and I had my new car.Overall it was an excellent experience at Union Park Honda.

I was very pleased with Joe and Union Park Honda

I was very pleased with the service I received from Joe Hannan at Union Park Honda. I found Joe to be very knowledgeable and friendly.He asked me a lot of questions to make sure I got a car that fit all of my needs. In addition, the whole process went very smoothly. Everyone I worked with from sales to finance was great. As Arnold Schwarzenegger would say "I'll be back"

Joe Was Absolutely Great

My experience with Joe and the entire Union Park Honda team was absolutely terrific. This is the 2nd time I've purchased from Union Park. The last time was a 10 out of 10 this time the service was an 11. Joe kept in contact with me on his days off and even though I'm 2 plus hours away in Maryland I felt like I was close by during the whole ordeal. I look forward to doing business with Union Park again and whenever I get a chance will definitely send customers their way so they can have the overall great experience that I had.

Very Nice and friendly service

Mike McDaniel was friendly and provided me with accurate information. I was very pleased and satisfied with the customer service. I will return to do business again!

Two thumbs up

I went to Union Park the last Sunday of March not sure if I really wanted to make a new car purchase. After walking through the lot on my own for a bit I was then approached by George who turned out to be a fantastic salesman. No pressure and he was very accommodating. I received what I thought to be a fair price on a new 2015 Civic and have been extremely happy with the vehicle. I had a Civic 20 years ago just out of college and have been through a variety of vehicles since including a Lexus and a Land Rover but have circled back. The EX-L has been redesigned so beautifully that you really do have the feel of driving a luxury vehicle. Coupled with that the gas mileage is phenomenal as I'm averaging 34mpg and in just 8 weeks I have put 5000 miles on the car. You really can't go wrong with a Honda and I highly recommend Union Park and definitely George!

Top Notch!

Every aspect of our experience was top notch, from negotiation to driving away in our new vehicle.Mike McDaniels, Jeff Bennett, and our "paperwork" person (don't recall his name) treated us respectfully and were very easy to work with in purchasing our new Accord. We just purchased our 3rd vehicle from Union Park Honda, worked with Jeff all 3 times, and Mike 2 times. We also recommend Union Park Honda to friends.

Rock Joe Hannan

Joe Hannan is a wonderful salesperson. He is knowledgeable, courteous and solution oriented. I will defintely recommend folks to this place. Had an amazing car buying experience here.

my first car buying experience

Had an amazing car buying experience with this dealership. Joe Hannan was the best dealer anyone could ask for. He was patient, knowledgeable, and guided me through my first purchase of a brand new car. He will tell you everything you need to know and do everything he can so you leave there as happy customer. I went to 4 other dealerships before this and nothing made me feel more at home than Union Park Honda. Definitely check these guys out.

highly recommend!

Thank you for such an easy and great experience. Mike was a pleasure to work with and was very knowledgable. I will definitely recommend my friends to go to Union ParkHonda

Best salesman ever

Our sales person, James Wells, was, by far, the best car salesman we ever had. He was pleasant, well informed and made the whole experience easier than we ever thought possible.

Amazing experience for this first-time buyer

As a first time new car buyer, I entered the whole process with a lot of hesitation andanxiety. However, the fine folks at Union Park Honda made the whole process a BREEZE and quickly quelled all of my concerns. My conundrum was that I needed a new car immediately, but if I were to make such a long term investment, I also needed the right car that would stand the test of time. Anthony and George at Union Park Honda were outstanding in directing me to the perfect vehicle that would fit my needs for a price that suited me. They were great guys; Patient, knowledgeable, and down-to-earth. They didn't try to impress me with an overbearing sales pitch; instead they were professional and direct, which made the experience extremely efficient at a time when my issue was time sensitive. They even followed up with me days after the purchase to affirm that I was satisfied. And I must say; to say I am a satisfied customer is an understatement. Thanks Anthony and George!!!HIGHLY RECOMMENDED -- give these gents a try. You won't regret it!

"A Dealer you can Trust"

We are 5th time repeat customers of a Honda from Union Park Honda due to the professionalism of Mike McDaniel. Mike went above and beyond to make sure of our continued satisfaction.

Great customer service

Mike went above and beyond. We were having difficulty finding a CR-V touring and had called several dealers. We were impressed that Mike had already called another dealership to determine if he could trade the touring which had just arrived for the color we wanted -- before he even met us. Other dealerships had said they would give it a try, but he was proactive. He was very knowledgeable and low key which we also appreciate. We will definitely recommend Mike and the dealership to others.

Excellent Experience

Mike was extremely knowledgeable and informative. He worked with us without undue pressure. We are delighted with the car and with the experience. We will be returning for service and trust that we will be well taken care of.

A dealer you can trust

George Spatoulas made my trade-in/buying process convenient and easy. George held on the phone for me while Nationwide had me on hold. He and his team had everything ready for me and bent over backwards to help me make sure I got the best deal. After my purchase of the Honda Fit, George setup my bluetooth and answered all my questons.Thanks for my best car-buying experience ever George and the Union Park team!

Excellent service

Exceptional service provided by James. He's a great sales person. He helped me a lot when i went to buy my car. I will definitely recommended my family and friends to him

Wonderful experience!

James made the car buying experience easy and fast! After totaling my car I knew I needed something fast. After visiting a few competing dealerships, I was feeling defeated and frustrated. But then we contacted Union park and from our very first conversation with James over the phone, we felt at ease and comfortable. James was friendly, outgoing and easygoing. He made our deal go through for our dream car and we are truly grateful for his expertise, professionalism and knowledge throughout the entire process.

Joe Hannan

Joe Hannan helped us from the moment we walked into the showroom. He was helpful, knowledgable, and courteous. He listened carefully to our needs for model and price and met those needs efficiently and quickly. We highly recommend Joe to anyone looking for a new Honda.

New Honda Civic

As always, I had a great experience at Union Park Honda! Everyone is extremely friendly and knowledgeable. They are familiar with every aspect of the car and willing to answer any question. My family has used Union Park Honda for years, we love it!

Our buying experience with Mike was great!

From the first email correspondence to delivery of our 2015 Honda Pilot, Mike was very patient and kind to work with. Mike was very thorough and made sure all of our questions were answered. While Mike was completing delivery of another vehicle, Anthony stepped in and assisted us with our purchase, he also was very easy to work with and contributed to our positive experience! Overall, this was one of our best buying experiences and we are glad we chose to work with Mike at Union Park!

Excellent service again

This is my second vehicle purchase from Union Park Honda dealership. It, once again was a great experience. The sales man listened to what I wanted and provided me with just that. He didn't try to encourage me to do what I didn't want.

New Pilot Purchase

Fantastic experience. I felt no pressure during the purchase of my vehicle. Car was clean and ready to go upon my arrival to pick up vehicle. I would recommend everyone to purchase a vehicle from Union Park. Mike McDaniel knew what I wanted and the price I wanted to stay with and did not pressure me into anything that I was not comfortable with. Always returns phone calls and has been available to ask questions even after the purchase of the vehicle.

new car purchase

Pleasant experience. First time doing business with this dealership, everyone was very helpful and accommodating. Especially Mike McDaniel our salesman. Special thanks to Mike for making us feel comfortable and to Eric for giving us the numbers we agreed on. He was professional and understanding.

New Odyssey Purchase

Fantastic experience from start to finish. I highly recommend Union Park for sales and service. I've been taking my Honda Fit to UP since I moved to Delaware four years ago, so they were my first choice when I was looking to add an Odyssey to our Honda family. I shopped around online, but UP had the best options for us. George in sales and Micah in finance were great. George has remained accessible and helpful after the purchase. - Christina

New Honda Accord Coupe EX-L purchase

Very friendly, and knowledgeable sales staff, and the finance process was fast and smooth. No pressure anywhere along the line, but everyone was available and willing to answer any questions.Although I have not had any experience with the service department; I am expecting that they will shine as well.I will certainly recommend Union Park Honda and my Sales Consultant - James Wells.

New CR Purchase

This is the 4th vehicle we have purchased from Union Park. Our first in 1986. The sales team has always been knowledgeable and pleasant. This was another pleasant experience.

Purchase of a new car

We were pleased with the experience we had at Union Park.Mike is knowledgeable and low key.He made a stressful process less so.Thank you, Mike!

Union Park Honda

Overall service and friendliness of sales person was better than expected. My car buying experience was fun... this is my first Honda and liking it .Dipak

Excellent experience

Michael McDaniel is a wonderful salesman,...he is so kind and knowledgeable. I will continue to buy more cars from him. Hands down best salesman in DE!

Getting me into a new CAR

Without any trouble and in a timely manner things were being signed for. The sales person was polite and very informative. The salesman was confident and it helped me feel comfortable dealing with Union Park. Great service!!

Terrible Customer Service (Sales)

Over 4 hours to drive and negotoate a price, they told me to come back to do the paperwork, never called me back, then wouldn't return my calls. I finally went to MARTIN HONDA :) and in the time I bought the car there, George still had not called me back. Then, I find that they CASHED MY CHECK FOR FIRST MONTH'S PAYMENT AND NO CAR WAS DELIVERED!

Great experience

My salesman was James Wells, I couldn't have had a better car buying experience. Thanks James and Union Park Honda for making this purchase a pleasant experience!

Consistently excellent customer focus and service delivery

I bought my first Honda from Jeff Bennett in 1986. I was so impressed and pleased with not only the car but with the time, attention, and courtesy shown me that I have never considered another brand of car or doing business with another dealership. I kept that first Honda for fourteen years. When I made the very difficult decision to get a new car (I am convinced my first Honda is still on the road bringing joy to some other lucky soul), Jeff had "moved on up" and recommended Mike MCDaniel to me. That experience has been just as rewarding and satisfying as the previous one with Jeff. Mike is simply a great "find".I have now leased or purchased three additional Hondas from Mike. I have found him to be extremely knowledgeable, very accommodating, and most professional. He returns calls promptly, responds quickly to any requests for additional information, and is always pleasant, respectful, and easy to work with. In short, he is that rare individual who REALLY beleives in providing great customer service and doing so with a smile.I could not be more pleased with my Honda or with Mike and with everyone I interact with at Union Park. I take my car in for regular servicing and find the staff at the service center friendly and knowledgeable. My Honda also has regular spa visits, Rob is efficient and pleasant and Steve, my spa guy, is a skilled artisan.I cannot imagine ever going anywhere else or to anyone else but Union Park Honda and Mike McDaniel. So my path forward is set, Next Honda . . . UP and Mike!SGW

Best car experience so far

I have bought maybe 40 new cars in 50 years mostly luxury cars. Porsche Mercedes Lexus this was the best experience so far Fred and Sandy Berman. Mike McDaniel was the only professional to give me a price over Internet . I emailed 4 dealers within 10 miles from Cherry Hill NJ . He was the only one to give me a price less than list. I bought this car sight unseen. I can't praise him enough. I plan to purchase or lease two more Hondas for my grand children when they start to drive from Mike

Amazing experienced!

A friend recommended I see Michael McDaniel at Union Park Honda to help me with a complicated issue I had in purchasing the car I wanted. And words can't explain the quality of help/ customer service he provided. From beginning to end he was so helpful and accommodating. Michael McDaniel went above and beyond what I've ever experienced in purchasing a car, and I have purchased several. Meeting Micah was also great. I would definitely recommend them to anyone in need of a car. Jessica

Best Salesperson in 47 years of new car purchasing!

Mike McDaniel was courteous, friendly and professional from our first point of contact through the purchase and delivery of my 2015 Honda Fit. Highly recommend!

They Don't Care About Customers

I called them to ask about the availability of the car that I wanted and also the price. I was told that I would get a call back with more information. Days passed and no one called. I called them again to ask about another car. They said they had it in stock but they couldn't give me more information right away as they were busy. They wrote down my number but again, no one called me back! Clearly they don't care about their customers.I live in the Wilmington area and hence Union Park Honda is the closest dealer to me. However, due to their horrible customer service, I have no intention of giving any business to them. I would rather drive an hour to a dealer that actually cares about its customers than go to them.

Competent and professional staff, easy leasing process

Mike McDaniel was my sales rep. He was courteous and professional. He knew everything I asked him about my Honda. He even took his time (a long time!) cleaning up the car and wiping off fingerprints after I signed a lease. He also helped me arrange through my insurance company to change my policy over to cover the new car so when I left the dealership my car was already insured. He showed a lot of professionalism in going over everything for me.I wish I could remember his name but the financial manager was very good at explaining lease terms to me and providing clear instructions to signing a lease with showing me how much I will pay per month and how the process would go. Overall I was there for a little under 3 hours from looking at cars to driving off the lot. My only downgrade would be that, much as I love my new vehicle, I wish I had been shown a few more cars on the floor than I ended up seeing, especially since I at least wanted to learn more about a few Hondas which were affordable and had great gas mileage, even if I still probably would have chosen the vehicle I did. I like getting in and out quickly but cars are one of those things where you want to compare a few models before buying, though I know models are available for view on the website (which is well-maintained!). A great experience nonetheless-I would definitively come back to Union Park Honda for a future vehicle purchase or lease.

geat experience

Great experience all around in finding and keasing a new car. The whole process was made to be very easy and helpful, along with being a very affordable deal.

Great!

Mike McDaniel took great care of me, from my first contact via email until I picked up my car. He patiently answered my questions and made sure I was comfortable with my car. He is also very efficient, from the paperwork to having my car all ready to go when I arrived to pick it up. He made the experience a good memory.

First time leasing

Mike was helpful in explaining the process and helping me find the right car! I love my Honda Fit already. Would recommend to anyone looking for a car.

First Time Honda Buyer

The demise of Pontiac made me a free agent. I decided on a Honda Odyssey for my next car. Mike and Union Park Honda made this an easy experience.

Excellent service!

From the minute I walked in the door I was treated with warm smiles and knowledgeable sales associates. I had the pleasure of working with Anthony, who walked me over to the floor model 2014 Pilot (touring) which is exactly what I wanted. He showed me all the features of the Pilot, and easily answered all my questions. He then set me up with Mike McDaniel who took me on the test drive. The drive is what sold me. Mike showed me a bunch of features before we even left the parking lot. And continued to show me all the technical features during the ride. I would highly recommend everyone at Union Park Honda.

first time car buyer

I went to Union Park Honda with very little direction, and Mike showed up and, without being pushy, steered me in a direction I ended up liking a lot. Everyone at the dealership was friendly and professorial, and they worked with me to get a price I was happy with. Overall a great experience.

Buying our new Honda Accord was a pleasant experience!

Everything with our recent new Honda Accord purchase went very smoothly. We couldn't have been happier with the whole experience. The staff was friendly and helpful, we were not pressured or rushed, and all of our questions were answered professionally.We have worked with Jeff Bennett before and knew he would take care of us. It was our first time working with Mike McDaniel and he was very knowledgeable and helpful in every aspect of the sale.Everything went great!!

Professional service

Good experience for new car purchase compared to other dealerships in the area. Very professional environment and staff made sure we got the car we wanted.

Repet Customer many times!!

Just bought my 6th Honda from Union Park Honda (7th vehicle over all from the dealer). Excellent experience, that's why i keep coming back! Stress free. Please ask for Mike McDaniel - Professional, courteous, and knowledgeable.

2014 Honda Accord Coupe

Flawless transaction. This is the fourth Honda we have purchased from Union Park. We have always been treated well and have a high level of trust in the dealership.

First visit to a dealership in 9 years

I met initially with John Patterson and he explained the process and facts related to leasing a car. He then introduced me to Mike McDaniel and explained that Mike would assist me by showing me various Honda car models. It had been 9 years since I purchased a car so I am quite a novice when it comes to buying/leasing a car. Mike took me on several test drives and answered all of my questions. Mike was extremely knowledgeable and professional and most certainly provided top level service which made this experience of leasing a car very satisfactory for me. I would recommend Mike highly to anyone who is considering purchasing or leasing a car from Union Park Honda. The individual who comleted the financing paperwork was also very knowledgeable, helpful and professional. However, I don't recall his name.

Mike McDaniel made buying a new car a breeze

I had a relatively straight forward experience with Union Park Honda. Everyone who I met with was professional and courteous. I would definitely do business with them again!

Thank you

very professional and knowledgeable staff; appreciated their information and details; very thorough with explaining features on the car and how they worked; made sure final purchase was in excellent condition.

Selection was great

Joe was very helpful and he patiently showed me many models before I chose. He followed through with excellent instructions.Jeff Bennett is great also.

Friendly and professional

I wasn't planing on making a purchase, but Mike was very patient, friendly and helpfull, so few hours later, a drove home my new Honda

Professional and Straightforward

Great communication through e-mail setting things up with Mike. In and out in two hrs. Bang. Comfortable and easy were the two words to describe the whole experience. My wife even got a key chain.. I didn't when I picked up my car though... Jokes aside. No other place I would even consider buying a car.

Professional and Courteous

This was our 6th Honda vehicle purchase at Union Park. We are repeat customers due to the professionalism of Mike McDaniel. We continue to be satisfied customers each time we have bought a new car from Union Park Honda.

Honest, Friendly, Expeditious,, Smooth Efficient Transaction

My recent purchase with Michael McDaniel and Union Park Honda was the smoothest vehicle purchase that I have ever experienced. It was nice to finally deal with a salesman and a dealership that was honest and respectful of me and my time. I actually traveled to and from my home in Maryland, completed my purchase and transaction in less time than it took to negotiate and walkout of a transaction with a dishonest fast-talking salesman from a dealership that was two miles from my home. I received friendly honest service, a better price and I will purchase my next vehicle from Michael and Union Parka Honda.

Honest and Friendly

My wife and I were frustrated by the fast-talking, pushy car salesmen from other dealerships. When we stopped in at Union Park Honda, I could immediately detect a difference. George S. and the front receptionist greeted us and were very courteous -- in genuine, non phony way. George took the time to explain everything about the CR-V and answered all of our questions. He worked with us on pricing, and even after we signed all of the paperwork, George stayed past closing to help my wife connect her iphone to the car. We just honestly couldn't have worked with a nicer, upbeat person and top-notch dealership. Mike the internet manager was also very helpful and responsive, especially during our initial quote request through Honda. Micah in financing was also very helpful and professional. Will be most definitely taking our car there for regular oil changes just to say hello. Kind Regards, Joe.

Great Experience

I bought a certified honda accord from here and the car is excellent, they gave me a very good offer on my old car trade in, they did all my paper works. The sales guy George is a very nice, helpful person, if you are going to buy from here please talk to George first.The sales person also helped me a lot on fixing a small dent (which I didn't see at the time of buying) on the back trunk of my car.Overall they are very friendly and I'll definitely recommend this dealer to everyone.

Patient and efficient

I was in the market for a Honda Pilot and went to a few other dealerships. I felt very out of place and as if I was a burden at these other dealerships. When I walked into Union Honda, I was greeted by Joe Hannan and immediately felt at ease. He has a very patient demeanor and after finding out what my interest was, directed me to a pre owned Pilot. Joe was knowledgable and definitely listened to my concerns. Needless to say, I was VERY impressed and a few hours later, I was driving home in my beautiful 2011 Honda Pilot!!!!I would 100% recommend to go see Joe Hannan at Union Honda for your next used or new car!!!

A very smooth and pleasant experience!

I am paralyzed & was in need of hand controls also. Joe Hannan and the Honda staff were very helpful and friendly with the whole process, from working out the deal for my lease to accommodating my car with the hand controls! I have never had such a smooth experience in leasing a car, and would recommend Union Park Honda & Joe Hannan to my family & friends!

Great job!

Joe did a great job helping me with my purchase of an Accord Hybrid. Furthermore, he went above and beyond "the call" of duty when he finally was able to locate exactly the color I wanted and even drove to north Jersey himself to retrieve the car and bring it back for me -- very impressive young man! He was extremely thorough in reviewing the basics about the car, as well as the bells and whistles. Then he followed up a week after the purchase to make sure all was well.

Joe did a great job of explaining the options and features

When I returned to Union Park, I learned that my salesman from four years ago, Micah Molin, was now the Honda Business Manager. Micah asked Joe Hannan, Sales Consultant, to assist me in selecting a vehicle. Although, I had a fairly good idea of what I wanted, Joe did a great job of explaining the options and features of 2014 Honda Accord EX-L Hybrid. The negations were pleasant, cordial, and professional and resulting in a very fair price for the new car and my trade in.

Joe Hannan was very friendly and easy to deal with. He...

Joe Hannan was very friendly and easy to deal with. He went with me for a test drive of the 2014 Accord Hybrid and explained many of the features of this automobile. We discussed price and trade in value for a little over an hour before coming to an acceptable price. We took delivery of the car about two days later and Joe Spent some two hours explaining many of the features to my wife and myself. Union Park was recommended to us by our neighbor who had purchased two or three Hondas from the then salesman Jeff Bennett.

Richie was great to work with! He knows the product that...

Richie was great to work with! He knows the product that he sells and explained and went over everything with me in full. I highly recommend Richie and Union Park Honda!

Joe Hannan was a great salesman. He made us feel...

Joe Hannan was a great salesman. He made us feel comfortable and there was no pressure. He understood what we were looking for and why. When we came home and told my mother about our experience, she expressed interest in purchasing as well. We immediately brought her back to Joe, and she also bought a new car. This is our second vehicle we bought from Union Park dealerships and my wife and I plan on being life long customers.

My purchasing experience was excellent. Joe was very...

My purchasing experience was excellent. Joe was very helpful and friendly. He concentrate with the customer needs. I am completely satisfied with my new car purchase.

i stopped by to check my TPMS lights and really was...

i stopped by to check my TPMS lights and really was surprised with qiality service I received.I needed shuttle to take me back to work and they provided it without long wait.Prices are reasonable and they really stand behind reputation offering service you need without any extras.

I worked with Joe Hannan and had a great experience. I...

I worked with Joe Hannan and had a great experience. I was also pleased by the service of everyone I worked with in Finance and management. Thanks Joe!

I leased a great new 2013 Honda and with very little...

I leased a great new 2013 Honda and with very little hassle. Michael and his team made the experience very easy and painless. I will definitely go back to this dealership in the future!

I knew I wanted to buy a Honda and my son had bought his...

I knew I wanted to buy a Honda and my son had bought his car at Union Park Honda and had only good things to say about the dealership.Everyone was very friendly and helpful. They made me feel very comfortable. The financing process went smoothly. Michael McDaniel was very helpful and explained all the features on the Pilot. I am thrilled with my Pilot. I would recommend Union Park Honda to my friends and family.

I have been a faithful Union Park customer since 1996. I...

I have been a faithful Union Park customer since 1996. I have purchased three new vehicles, almost my fourth but their competitor had a better price. I also have had every vehicle serviced at the dealership. My recent dealing with the repair shop and a conversation with the Honda shop manager yielded an attempt to have unnecessary repairs completed. I had the replacement service for my timing belt. A $700 job, but received calls that the motor mount and a pulley should be replaced. Ok get it done $1065. The last call your steering pump is leaking. No signs in my clean garage of a leak and the only issue was the noise the car made when its cold. I refused the $520 service. I had the car looked at again and discovered a Honda repair bulliten reflecting the $6 issue. A one dollar "O" ring and power steering fluid. I called the shop manager told him of the inorrect diagnoised. Joe mentioned that this was what the tech noticed. No other assistance, appology bring the car in nothing. I would expect more after the amount cash exchanged over 17 years. No more.

Our experience to buy a car at Union Park Honda has been...

Our experience to buy a car at Union Park Honda has been a pleasant one for the past 4 cars that we have purchased there. Our sales rep, Michael McDaniel was knowledgeable and worked well with us to get us a price that was satisfactory.

Pleasure working with Kindell. Worked hard to earn our...

Pleasure working with Kindell. Worked hard to earn our business and intend on coming back to discuss another deal within next two months. We have leased from Union Honda, purchased and now intend to purchase again.

We often request Lee to service our vehicle for routine...

We often request Lee to service our vehicle for routine maintenance and repairs. He's very knowledgeable and friendly. I have recommended him to others.

Our sales guy...Todd Cornelius, went above and beyond on...

Our sales guy...Todd Cornelius, went above and beyond on helping my son to get the best deal on his 2010 Honda Accord. We immediately had a connection with Mr. Cornelius. I would recommend everyone to see Todd, he will take care of you. Maria

It was a pleasure working with this company and Mr...

It was a pleasure working with this company and Mr McDaniel. My daughter bought a Hyundai a month prior to my purchase. She had to constantly call them to follow up. I had the oposite service. Very rarely did I call. Mr McDaniels called me, updating me on the status of the sale, keeping me informed of the loan process. Even the timeliness in getting my new tags; it took my daughters CO a week longer than it took Honda to have my tags done. I was even called about what kind of tags I wanted. Mr McDaniels was completely professional and helpful. When I came back to get my tags, he checked my tires (because one appeared a little low), he put air in them knelling down in his nice slacks and shirt. Thank you for a job well done.

I come from a family of "car" people and have...

I come from a family of "car" people and have always had someone available to help and guide me with my purchases. However, that is no longer the situation so when I began my car shopping in July of this year, I had a lot of anxiety. I shopped at Union Park for a Honda and Kendell Forbes was my salesperson. I trusted him within a matter of minutes. As it turned out I was not able to purchase the new vehicle I wanted but within a few days I received a call from Kendell to let me know they had a 2010 Crosstour that had just been received. He drove it out to me at work to see. I loved it. The car was mine in a matter of days. Kendell worked deligently to help me and I wouldn't hesitate to refer someone to him. I have also had the car in for routine maintenance and have found that experience to be the smoothest from any previous experience. I was brought to work and picked up when the car was ready.

Kindell Forbes made my car buying experience very...

Kindell Forbes made my car buying experience very positive. He was friendly, attentive, very informative and knowledgeable about the vehicle I wanted to purchase. He got all my questions answered and was able to negotiate an excellent price for my car. He took time to instruct me on all the features and "gadgets" and helped program my XM Radio. By having sales people like Kindell Forbes, I will recommend this dealership to others because of the very positive experience I had.

After assessing my car's problem, Leee went out of his...

After assessing my car's problem, Leee went out of his way to explain the problem and my options. It was fixed quickly and at a somewhat fair pride.

Joe provided great customer service when I needed my car...

Joe provided great customer service when I needed my car serviced! I was impressed by the service overall. I will definitely continue to use Union Park.

This was my fourth Honda from Union Park. I have always...

This was my fourth Honda from Union Park. I have always found their service teams helpful and effective. My salesman this time around, Michael McDaniel, was a terrific person to work with. I'd take a chance and say that anyone who asked for Michael wouldn't be disappointed!

The experience was spectacular. The sales rep, Mike, was...

The experience was spectacular. The sales rep, Mike, was very knowledgable and friendly and spent a lot of time with us looking at various Accords so that we could come to a decision. We got a dream car and are very pleased with it!

Sometimes when one ventures to purchase a car it can be...

Sometimes when one ventures to purchase a car it can be construed as going to a dentist for a root canal. In other words, it can be a painful experience. However, that wasn't the case at Union Park Honda. Mary Cerami made the experience a pleasant one. She listened to what I wanted and not what she wanted to sell. All my questions were answered to my satisfaction. She basically made my decision an easy one, so much so, that I purchased three cars at that location. If and when the need arises for another car I will not hesitate to purchase another Honda at said location. Mary Cerami's professionalism and due diligence were second to none. It's a very amicable atmosphere for one to make a choice and/or monetary decision. This writer highly recommends Union Park and specifically Mary Cerami for a pleasurable experience when purchasing your vehicle.

On Friday night, I went in to look at the cars so that I...

On Friday night, I went in to look at the cars so that I could get an idea of how much the SUVs were from Volvo, and I was impressed with the price. Mrs. Gross did an outstanding job in showing me the interior and she gave such service. She was very smooth and knowledgeable about the difference pricing between the SUV and the regular car. Her delivery was very smooth and I was impressed with her delivery, I even enjoyed sitting in the car in the showroom, it was so comfortable. At the present time, I am not able to buy a Volvo, but the chances of me coming back to the Pennsylvania Ave Volvo dealership is most likely!Thanks!

Mary Cerami was professional, personable, and...

Mary Cerami was professional, personable, and knowledgeable. She helped us pick a minivan that would be good for our growing family. Buying a car can be an unpleasant experience but Mary helped us every step of the way. I wouldn't recommend anyone else. Mary Cerami will be who we go to for our next purchase as well. Thanks for a great experience Mary and for taking the guess work out of purchasing a car! -Allison I.

He helped me every step of the process in purchasing my...

He helped me every step of the process in purchasing my first vehicle. He was personable and friendly, also he stayed in contact to see how I enjoyed my new car.

Ty was very helpful in finding me a great Honda for...

Ty was very helpful in finding me a great Honda for apprise I could afford! I would Recommend him to everyone and do to anyone who needs a new or used automobile.

Mr. Kindell Forbes is a top rate saleperson. He was very...

Mr. Kindell Forbes is a top rate saleperson. He was very knowledgable about the vehicles and worked to find something within my exact specifications. He made the entire experience pleasurable. Since purchasing my vehicle I've contacted Mr. Forbes to find additional information about my vehicle and he has been more than helpful. He even directed me to the service area to get my first oil change.

Kindell was the reason why we ended up buying this...

Kindell was the reason why we ended up buying this vehicle. Not only was he extremely accessible and helpful but he literally went out of his way to make this purchase possible. Kudos to a job well done!!

Kindell was excellent and not only did he help me with...

Kindell was excellent and not only did he help me with the purchase of my first New car, but he also helped me with the purchase of a used car as well for my fiance! After about six months I visited Kindell once more for another new car, the 2013 accord! Kindell again was excellent and madey shopping experience for a new car all I hoped it would be.Alex Kolb

Buy a new Honda Civic at Union Park was excellent...

Buy a new Honda Civic at Union Park was excellent experience especially comparing it to buying from other dealers. Our salesperson Mary Cerami is very knowledgeable, friendly and patient. My family took awhile deciding which model Civic to purchase and Mary worked with us for quite some time answering all of our questions and allowing us to test drive a couple of the models to help with the decision. Once the decision was made, the car was preped in 30 minutes and we drove it home that night. I would definitely buy my next car at Union Park from Mary and will recommend the salesperson and dealer to my friends and family.

I have been to Union Park for service numerous times and...

I have been to Union Park for service numerous times and always try to get Joe Poppiti in the service department. He is always very friendly and helpful and makes sure our car is serviced exceptionally. If you want great service, ask for Joe.

Make sure to ask for Joe Poppiti. He is so Helpful,...

Make sure to ask for Joe Poppiti. He is so Helpful, Honest and Kind. Way to go Union Park Honda! We will be back soon!

I brought my car in for service for an oil change and he...

I brought my car in for service for an oil change and he was great and got my car in and out within 30 minutes. I was very happy with my service. I will continue to bring my car here and i recommend anyone that has a honda bring there car here to see Angel.

The place is great, and Joe always makes sure we are very...

The place is great, and Joe always makes sure we are very well cared for. I would recommend union park and Joe specifically to anyone.

Kindel was very freindly and helpful when my mom and I...

Kindel was very freindly and helpful when my mom and I arrived to purchase a new vehicle. He also took the time to call a coupld of days after I purchased my civic to see how everything was going which I thought was very nice.

Joe gave such great customer service that i will...

Joe gave such great customer service that i will definitely send my family and friends to Union Park! He was right to the point and provided great solutions

Over the years I have dealt with numerous departments and...

Over the years I have dealt with numerous departments and staff at Union Park. One employee has stood out in my mind! Joe Poppiti goes above and beyond to make sure his customers are satisified and happy. He is always pleasent and a pleasure to deal with.

My experience dealing with Joe Poppiti in service has...

My experience dealing with Joe Poppiti in service has always been fantastic. His dedication and experience shine through in all of our dealings so that we always receive the best service on our cars.

My experience at this dealership was great... And I love...

My experience at this dealership was great... And I love my new car! The salesman made the process very easy! I would highly recommend union park Honda and George to anyone!

Joe Poppiti in the service department is always friendly,...

Joe Poppiti in the service department is always friendly, outgoing, dependable, and honest, I never go anywhere else because of Joe and his customer focus.

Joe is the best! I had a great, stress-free car shopping...

Joe is the best! I had a great, stress-free car shopping experience thanks to him and Union Park Honda. I love the car, I love the service and its all thanks to Joe Poppiti!

Joe Poppiti is the best. Great customer service. We...

Joe Poppiti is the best. Great customer service. We will definitely choose union park honda service center in the future because of Joe Poppiti. Thanks again Joe!

I wanted a specific 2012 model, but since it was the end...

I wanted a specific 2012 model, but since it was the end of the year, Honda was only producing the 2013 models. Mike crossed state lines to find the exact car I wanted. He gave a detailed tutorial before I drove off the lot.This was my first new car, so obviously, for me, this was a special experience. What made it even better, was the fact that the manager, and a few other employees, came by to cheer as I "made it official". It may seem trivial, but having the entire crew congratulate me, showed that they valued the excitement and experience, over just moving a car off the lot.

I recently brought my 2000 Honda Element in for a noise. ...

I recently brought my 2000 Honda Element in for a noise. John was super helpful in explaining the problem. He set me up for the repair right away and got it done within days. I was very happy with the price and will absolutely be back in the future for my service. I look forward to working with John again!

I own a '97 Honda Accord and recently brought it to Union...

I own a '97 Honda Accord and recently brought it to Union Park Honda for service. The staff, including my advisorJohn O'Connor, were very knowledgable and helpful about the repair needed on my vehicle. John explained the repair procedure and provided me with a detailed estimate. The repair was performed in 1 day for a reasonable price. The overall process was very pleasant, and I look forward to working with Union Park Honda and John in the future.

My experience at Union Park Honda was excellent. I leased...

My experience at Union Park Honda was excellent. I leased a 2012 civic and they offered the best price and made he whole process very easy. Ed Burke was very professional and wonderful to work with throughout the process. The lease deal was by far the best in the area and there were no hidden surprises. He had the car ready for a test drive when we arrived, everything went smoothly during the transaction and then followed up several times after we left. I have recommended him to several friends an coworkers and will definitely be a repeat customer!

This was my first experience buying a new car. Union park...

This was my first experience buying a new car. Union park was very efficient and friendly, they certainly made the process alot easier for me. I would most definitely recommend them to my friends. Ed Burke was amazing, he was so nice and explained everything to me in detail. GOOD JOB UNION PARK HONDA!

Fast, friendly and knowledgeable staff. Joe was really...

Fast, friendly and knowledgeable staff. Joe was really great to deal with, and made sure all my needs were meet especially transportation while my car was being worked on. He is extremely knowledgeable and goes above and beyond to make the customer happy.

Great experience, easy to work with and customer focused....

Great experience, easy to work with and customer focused. This was our fIrst time at this Union Park dealer and won't likely be the last. We hope the service department is equally good to deal with.

I was greeted immediately with friendly service. I was...

I was greeted immediately with friendly service. I was interested in the new CR-v, however, the price was out of my range, Joseph stayed late and helped me with a price for the new civic. I love my car!

Craig took awesome care of my Pilot when it was brought...

Craig took awesome care of my Pilot when it was brought into the shop numerous times for a rubbing noise. I bought it from the used lot as a certified used vechile back in June. Craig worked his butt off trying to fix it. I was in contact with Gerry about the tires that were on the vechile and he answered all my questions and took it apon himself to get the answers. Thanks to the both Craig and Gerry my Pilot finally does not make the rubbing noise any longer. These guys went above and beyond what I expected. Thanks you both!!

As a former NCO in the US Army I would easily have...

As a former NCO in the US Army I would easily have written recommendations for awards for Craig Skotnicki and Gerry Husbands citing Exception Meritorious Service Above and Beyond the Call of Duty! Craig and Gerry are true assets to Union Park Honda and as a local businessman I would be ecstatic to work with individuals of their caliber with regards to their knowledge, skill sets, customer service, and work ethic. Thank you Craig and Gerry!

My transaction was handled quickly, and my salesman...

My transaction was handled quickly, and my salesman (Joseph Hannan) was a pleasure to deal with. I highly recommend Union Park Honda. I am very happy with my vehicle & am certain I made the right choice.

I had numerous questions about bring hit & Joe...

I had numerous questions about bring hit & Joe patiently & honestly conversed with me until all questions were clarified. :) I will be back for body work soon. :)

Joe was a pleasure to work with. I was greeted...

Joe was a pleasure to work with. I was greeted immediately and with a smile. My car was finished on time and under estimate. Top notch service!

I was very pleased with all of his help. Joe was vey...

I was very pleased with all of his help. Joe was vey knowledable and respecful of my needs. I would definatly come here again. Thank you

I had bought my Honda CRV from Union Park and after 11...

I had bought my Honda CRV from Union Park and after 11 years and 120k miles was ready to trade it on a new Honda Pilot and was ready to return to Union Park. They offered me approximately $800 for the trade when the KBB trade in value of the CRV was about $2800, even though they had all the service records and I was a returning customer. Needless to say I walked out never to return. I received almost $3k from another Honda dealer (who I hadn't bought the car from or had service the vehicle). The sales manager called me later to tell me the used car manager who had given the trade in value had made a "mistake", and after offering various other prices below the KBB trade in finally offered to match the KBB price. But at that point they had lost my business.

John O'Connor provided excellent customer service. I...

John O'Connor provided excellent customer service. I explained the problem that I was having with my car - trouble starting it, noises, odometer spinning, and light staying on while driving. I also asked to have the oil changed. John expained that the oil change was unnecessary since it had been done in the recent past. John called me back quickly with the results of the technician review - battery failed. The new battery was installed and I had my car back in a very timely manner. John provided excellent customer service by listening, informing me of unnecessary service to my car(oil change), and having my car fixed and back to me in a timely manner. Thanks, John!

Great car buying experience from start to finish at Union...

Great car buying experience from start to finish at Union Park Honda. The process was very clear, simple, and efficient. Denzel was knowledgeable about Honda products and patiently answered many questions. He took the time to explain car features in detail, and went above and beyond throughout the shopping/ purchasing process. Price was very fair with no hassle. Customer service is great, and all employees were very friendly.

Kevin Collas was great to work with. Right away he gave...

Kevin Collas was great to work with. Right away he gave me a fair offer on my trade and a fair offer on a new car. I highly recommend Kevin and Union Park Honda.

I had an exceptional experience with Union Park Honda...

I had an exceptional experience with Union Park Honda while shopping for a new (to me) car. The salesman that assisted me in mypurchase, Micah Molin, was very honest, helpful & knowledgeable. He listened to what I was looking for and didn't try to make me fall in love with cars that were completely out of my price range (like many other places had). I was in the market for a used car and after Micah helped me select one that best suited my wants & needs AND was in my price range, it was time to complete the deal. In the finance department, I dealt with Eric Vandyke. My credit is not the greatest but he assured me he would do all that he could to get me into the car I wanted. After I left the dealership that day, Eric was very friendly and professional & went out of his way to call and keep me updated and informed about the entire process. He was more than willing to answer any and all questions that I had. I even ended up in a better car than I had expected. A brand new one! What a great overall experience I had. I would highly recommend Union Park Honda to anyone in the market for a new or used vehicle. More specifically, Micah and Eric.

I have purchased several Hondas from Union Park Honda and...

I have purchased several Hondas from Union Park Honda and I have always been pleased. Everyone there is very nice and professional. I am always treated with respect there, and they go out of there way to make things work for their customers. I will continue to buy cars from Union Park Honda , and I highly recommend them to anyone looking for a new Honda . My salesman is Mike McDaniel and he is very knowledgeable, kind, caring and professional, and I hope to be able to buy more cars from him in the future.thank you,Carole Brodeur

I liked dealing with Mr. Barbieri; I was with him for a...

I liked dealing with Mr. Barbieri; I was with him for a couple hours and he was extremely helpful and courteous. He really was not pushy or obnoxious as I've found most Sales Consultants to be. I would definatley look for or ask for him again upon my return to this dealer.

Spoke to Eric in April who said he was the manager. He...

Spoke to Eric in April who said he was the manager. He was very sketchy about what incentives Honda had and flat out lied that there weren't any. I found out there was a large incentive. He said oh we try to keep that for ourselves. Every dealer who has any interest in actually selling a vehicle passes it on to the customer. I was insulted that he would think that I am too dumb to figure it existed. I talked to another dealership and they openly told me the amount of the dealer cash and gave me a price thousands less before any haggling. I met with Denzel and he had no clue there were even incentives. What kind of salesman does not know the incentives that Honda is offering? I happily bought an accord from another dealership later.

Today unfortunately I lost my key to my Honda Accord. I...

Today unfortunately I lost my key to my Honda Accord. I called your Parts Dept. and they informed me of what I had to do to get a new key.When I arrived at your Parts Dept. they cut a unprogrammed key to my car and Informed me to bring my car back before 6pm and they would program my key. Well I left & returned to your location at 5:45pm & the door to your Part Dept was locked. So I had to use your Service Dept door. There was 2 men standing at the desk one man said to me "we always lock the parts door early". When I got back to the Parts Dept the guy working back there stated that it wasn't his job to program keys to take it back over to Service Dept. I stated to him that Cody told me to bring my key back to the Parts Dept. I then took my key over to your Service Dept were a John O'Conner was rude stating he can't program keys & that your Tech left at 4:30pm. I asked why is the Service & Parts Dept open till 6pm if you can't service my car. John O'Conner stated that it was for customer dropping off cars only. He told me to bring my car back tomorrow & someone can help me then. He showed no empathy when he was that I towed my car in with a tow dolly & a Uhaul truck. I explained to him that I must be to work by 7am. He just keep saying it was nothing he could do.I then ask if my programming fee would be waved because your Tech left early & your Parts Dept told me I would be help just to get here before closing 6pm.John O'Conner refused to give me the Managers name he just keep saying come back in the morning. When I ask him for his name he didn't bother to tell me he just said here's my card. I had to ask him to put me on the Schudle for service in the morning he didn't bother to offer add me as an appointment. Why do you stated on your door and Web site & by phone your Parts & Service Dept is open till 6pm..1 your Parts Dept door is locked & 2 you don't have the proper staff on Site to service your customers..I need answers why the couldnt soneone help me why. I was just thinking of trading in my Pilot for the Crosstour. After this I started looking into GMC & there On Star system looks like they will cut & program my key & bring it to me without all this hassle & just plan BAD customer service. I will make sure to tell my friends & family never to cone to the Wilmington Honda for sale or service especially service cause you will get no help. If any on cares please contact me by email. I really do except to hear anything. I doubt you even look at what your customers say. P.S I still LOVE MY HONDA

Just bought a 2012 CRV EX from these guys. Their...

Just bought a 2012 CRV EX from these guys. Their documentation charge was so nominal in comparison to the rest of the dealers around. And they were ready to price match the best deal I found around the NJ/PA area. I live in PA, about 20 miles north of Wilmington DE, so it was not a bad deal to have. I was slightly dissatisfied with the financing that they got for me, even though I have a pretty good credit score. But that had more to do with the industry-option score that dealers usually pull, instead of the regular one. But as far as the pricing was concerned, I am very glad with the deal I got. And Mike McDaniel is one of the best salesmen in the world. Not pushy, but very helpful in answering any and every question I had. The fact that he seems to be doing this job out of a hobby seems to be the likely reason why he is not as aggressive as car salesmen usually are. Eric was very cordial too with the financing aspect, though I wish he could have explained my loan terms a bit more - stuff like how soon I can refinance my car with a credit union and lower my interest rate rather significantly. Not everyone does that, but with a dealership that was this good overall, I would have expected just that little bit more. Overall, though, highly recommended dealership. Ask for Mike, very genuine salesman.

The service department has worked on two of my vehicles...

The service department has worked on two of my vehicles during the past year and a half. The service reps were always helpful and informative. They worked to arrive at a solution that solved the repair problem(s). They did not add on any unnecessary repairs items. The quality of work has always been excellent.

This dealer had the Lowest price, and highest trade-in...

This dealer had the Lowest price, and highest trade-in offer out of 7 dealers. The only dealer not to play the "tsunami in Japan" card for supply. Didnt assume I was an idiot, which was key, because I actually did a ton of research before my purchase.

I leased my Honday from Union Park in April 2011. At...

I leased my Honday from Union Park in April 2011. At first I was very pleased the overall experience. I had some very specific requests regarding pricing...there were absolutely no grey areas. We agreed to a payment and I was told my trade would be paid off without any inequity being rolled into the new lease. I specifically asked about the trade and they told me what I wanted to hear. I felt comfortable and I believed they were being honest and upfront with me. About three weeks after picking up the car I received my first statement and noticed how high the payoff was. I took out my paperwork and looked over the contract and buyers order. Shame on me...I felt so comfortable with them that I didn't thoroughly look over the paperwork. As it turned out they rolled $1512 of inequity from my trade into the new lease. They lied to me. I asked a direct question about the trade at the time of the delivery and they lied. I stated several times that I would not do the deal if I was going to be upside down with my trade. I really believed they were being honest and they got one over on me. When I called about it my salesman Eric barely said a word. He stated that he would have his manager Jeff call me. I stated I wanted to hear from Jeff that day. Jeff never called. The next day the assistant manager Erin called. She told me that since I signed the buyers order there was nothing she could do and that I must have misunderstood. I didn't misunderstand...I just trusted them. Apparently the fact that they lied to me doesn't account for anything. I requested to speak to the owner. She said she would have the owner, Jim Ursomarso call me. Seven hours later I left a message on the Jim's voicemail because he never called. As I sit here typing this he still hasn't called and neither has Jeff the sales manager. I guess I'm not that important.

Very impressed with Mike's patience and thoroughness and...

Very impressed with Mike's patience and thoroughness and willingness to explain things to me. No pressure but supportive. I especially appreciate the extras that Mike did like calling my insurance company to inform them of my new car and driving a spare key to my house when I inadvertently locked all copies of the car key in the car! I would heartily recommend Mike to my closest friends and family.