Turnersville Kia

4.6
Overall Rating

Customer Service: 4.6 Buying Process: 3.9 Quality Of Repair: 3.3 Overall Facilities: 4.4 Quality Of Work: 4.8 Friendliness: 4.8 Pricing: 4.6 Overall Experience: 4.7


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Awesome Experience- pain free

5
Sheryl Neely on 11/29/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience was wonderful. Shy was very helpful and very informative. I am loving my 2017 Kia Sorento. I would refer friends/family to this dealership.


Excellent job

5
Alexuse18 on 11/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Aj has excellent customer service. Answered all my questions and was a lot of help. I didn't know if I'd be able to leave with a new car that day and he made that happen ! Thank you again !


Extremely pleasant experience(for buying a vehicle) !!!

4.8
Chrissy372 on 11/29/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I recently purchased a 2017 Kia Sportage from Turnersville Kia. It truly was a great car buying experience, everyone throughout the process was friendly, knowledgeable and helpful. My salesman AJ, was super friendly and knowledgeable, took his time going over the vehicle and all the features of it. Due to my work schedule, I arrived about 45 mins before closing on my first visit to the dealership, and at no time did anyone at the dealership rush us out , tell us they were closing or hurry us up even after I told them I wasn't buying or making a decision that night. AJ did an extremely thorough job and took the extra time necessary. Even after the purchase was complete, he has taken the time out to contact me to see if I had any questions, how I like the Sportage, etc. I would definitely recommend going to see AJ Went and Turnersville KIA if your looking to buy a new vehicle.


Very nice people!

5
suz1 on 11/27/2016

Overall Experience: 5.0

We bought a 2013 Nissan Rogue at Kia in Turnersville. Our salesman A.J. was extremely nice, we never felt rushed or pressured. Rynn, the finance manager, also very nice, worked with us to get us the price we wanted. When I returned to drop off a key a few days later I mentioned a rip in the hatchback weather-strip. A.J. and Rynn showed the service manager who sent someone to the Nissan dealer to get a new one which they quickly replaced while I enjoyed a lovely cup of coffee that A.J. made for me. Everyone was so nice! I will defiantly send anyone I know who is looking for a car to A.J , thanks for the wonderful experience!


Wonderful experience!

5
Vdallas on 11/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Shy and Turnersville Kia was extremely pleasant! He was beyond helpful and made shopping for a car super easy. He knows his stuff and does everything he can to help you get a great deal without all the stress! Would absolutely recommend him!!


Love the car

5
signature on 11/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shy was great to work with and made buying the car very easy!He was patient an never pushy which I had encountered in the other dealerships that I was working with


Great experience

4.8
Shayna Murray on 11/22/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in to look at a used car sure I wasn't going to be able to get financing. Josh and the staff at Turnersville Kia worked their magic and helped me get a loan. Josh also took the time to show me multiple vehicles to make sure I got exactly what I wanted. It was probably the best experience I've had at a car dealership.


kia sportage.

5
Jules on 11/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nice and very helpful sales group and all service managers? I got the vehicle I wanted with the bells and whistles. Brandon was extremely helpful very knowledgeable and did everything to make sure I got what I wanted. Very pleasant and spent a lot of time with me. Thank you Bradon.


That was easy

5
cg on 11/17/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shy and Ryan were very professional and easy to work with. A good balance between follow up and pressure. They did not waste my time.


Great Overall Experience

5
Sharon Amato on 11/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Overall outstanding experience. Great customer service and knowledge about their vehicles. Our salesman made it easy for my wife and I to decide on a vehicle that would best suite our needs and kept us well informed about our financial options.


Pleasant Surprise!

4.3
Mike the Appraiser on 11/15/2016

Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Having not been in the new car buying market for a long time, My wife & I were fortunate to have met Josh Weber of Turnersville Kia during an impromptu visit to the dealership. Being a seasoned citizen, it was a pleasant experience to be treated with respect & dignity and to not have to endure the feigned interest usually associated with car dealers. Kudos as well to his support staf {Mike & Ryan} who handled their respective duties with equal aplomb.


Great Experience!!

5
JohnJ on 11/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Shy and Turnersville Kia was great! Shy is an excellent salesman and highly recommended. He was very professional, helpful and knowledgeable throughout the whole experience. Buying my new car was painless thanks to him.


Excellent experience!

5
The Crab Cake King on 11/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment I met A.J. I felt comfortable. He wasn't pushy and he was very understanding of my time and needs. He went above and beyond to get my deal done. A.J. was very personable, professional, and had a great attitude and answered all my questions along with explaining everything in detail about the vehicles I was looking at and the process of everything. I have had over 20 car loans and A.J. by far was the best sales person I ever had.


Loved my experience

5
Dyan on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was so impressed with the responsiveness of the service writer and everyone else in the service area. He understood my questions and found appropriate solutions. In addition all the customers as well had no complaints.


Thanks Josh & Mike!

4.8
MonmouthMetsFan on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Josh & Mike could not have been more professional and friendly. I got a nice deal on my new Sportage SX Turbo. The vehicle is fantastic. I would recommend Josh, Mike and the team at Kia of Turnersville to anyone who are looking for a great deal, no b.s., and down to earth courtesy and professionalism. Refreshingly excellent new car purchase experience all around. I drove down from Monmouth County and am glad I did.


Shy was awesome!

5
Christine (Sicklerville NJ) on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Shy from Kia of Turnersville was painless and almost enjoyable. He was very knowledgeable about the vehicle I purchased. He wasn't pushy and gave me my time to make a decision. This is the first time when trading in a vehicle that I stayed with the same vehicle AND the same dealership. It was a quick and enjoyable experience. Shout out to Vince Melfi too for making my deal possible. I recommend Kia of Turnersville and Shy!


Painless car buy

5
sandimart on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shy made the whole car buying experience STRESS FREE !! I really dreaded having to buy another vehicle but since my ride was totaled it couldn't be avoided. We had purchased my son's latest vehicle from Turnersville Kia so we went back. Shy was the perfect guide through the buying experience from start to finish. He listened to what I wanted and took me right to the perfect vehicle. He was pleasant and attentive even keeping me company while waiting for the paperwork and detailing to be done. He was also very knowledgeable about the vehicle I purchased and gave me pretty thorough instructions on all the accessories. It was a great experience and i would recommend Turnersville Kia and of course Shy to any car shopper.Also a shout out to Ricky for his friendly yet professional handling of the contract and financing end.


Outstanding customer service

5
Brennie Sharp on 10/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a pleasurable experience to deal with an honest and professional auto dealer! I went in for service on my 2011 Kia Optima and left with a 2014 Kia Sorento! From the moment you walk into their service department and right up to the finance signing, you are treated with politeness and genuine kindness. The paper work process was speedy and with ease! Definitely will recommend Turnersville Kia, especially salesman, Justin Conneen!


AWESOME!!!

5
Marquis98 on 10/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shy Lawrence at Turnersville Kia was AWESOME!!! Great experience!!! I will be a customer for life!!! And I'm telling everyone I know to get to Turnersville Kia!!! Thank you for everything!!!


dealer lies

1
ron.kat on 10/28/2016

Customer Service: 1.0 Pricing: 1.0 Overall Experience: 1.0

My Name Is Ronald Cavanaugh, In July 2016 We Turned In A Leased Kia Soul One Month Early.The Salesman Called Kia To Fine Out The Cost To Turn The Car In.He Claimed He Would Take Care Of Those Costs If We Leased A New Kia Optima And Give Them $3000.00 Dollars And We Did.Now I Get A Bill From Kia For $240.00 So They Lied. So Be Careful With These People.I Have Had 5 Kia's But Never Again.


17 Bob Peters was wonderful and I definitely will do busin

5
Goodfriend on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in crying and Robert really took time he had patience with me listed to the story to why I was in a dealership crying he really made me feel comfortable he got a car that fit me and my budget. I left the Kia dealership with a smile on my face, he has a very pleasant personality. Loved dealing with him.


Excellent

4.8
AlexisSchmidt on 10/25/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fantastic experience with Josh K. He went above and beyond to make sure myself and my family were well taken care of and satisfied during our time there. Josh K was well educated about the car and answered each question to the best of his ability. I appreciated that when he did not know an answer he would tell us and check with his manager to find us the correct answer. He followed up with me after I took my car home and made sure everything was going smoothly. He was able to assist me after I purchased the car via phone with a few questions I had about blue tooth.


A j was the best

5
Huntingnut Marine on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A.j. Was atrue blessing and a marine too can get any better then that Semper fiwas very helpful and kind got me the best price on my trade and worked his way throughout the process


Excellent

5
Maria10 on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was a great place to shop for a car,I left extremely satisfies with the Kia Sportage I leased. Joshua Koehler was the salesman he did an excellent job helping us find the perfect car for our budget. The staff was very professional and very friendly and courtesy. We were ther for quite some time and we were with our special needs child everyone was very warm and welcoming and went above and beyond to make our son feel very comfortable. He knew everyone who worked at the dealership before we left. I would like to thank them for kindness. It was greatly appreciated. I would highly recommend that you take the time and check out Kia of turnersville . They are a great team.and DEFINETLY WORTH THE TRIP!!!!


AMAZING

4.8
Hope1015 on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We went to Kia to look at a new vehicle and they were so busy. As we waited we were greeted by many different employees and they offered us beverages and introduced their selves. We were looking at a vehicle and AJ asked if this was a card we were Intrested in and introduced his self. AJ was a Doreen to earth salesman. He was not pushy and him and his mangers did everything they could to make us comfortable and explain everything to us. We test drove 3 vehicles and fell in love with one. AJ let us test drive them all he took his time showing us all the features for each and other car. The one we decided on he made sure we we're fully happy with it and it was 1 am. AJ took his time with us helped us through the whole process. We appreciate him and the staff !! Thanks Kia !! Thanks AJ, Ryan and Steve we will be sending many people ur way!


great exsperience

5
frankiec on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i have purchased many cars in the past and shy and nick and steve were professional and friendly and treated me with respect.it was an excellent car buying exsperence.i will recommend this dealership to everyone i know ! thanks frank carrozza


Great sales staff

5
John Patrizi on 10/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Sales and management went out of their way to make this purchase very smooth. The salesman,Bob Brown was very accommodating in that he delivered the new car to our home and retrieved our trade-in. He also came to our home the next day to get the title and took the time to explain all the extras on the new car.


Shyrone and Josh

4.8
Rae beth on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Shyrone was a very fine sales agent for Kia motors. He was respectful, honest and reliable. After the sale he returned my call promptly, and quickly resolved the issue. He was very knowledgeable about the Kia car line and convinced my wife to by the car on our first trip to the dealer. That was a true accomplishment. Josh was very personable and would appear to be a excellent salesman like Shyrone.


Great experience, great salesman!

5
Barbara Tomar Sharofsky on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came into turnersville Kia to trade in our car for something less expensive with better gas mileage. We met AJ and truly felt we had his full attention right from the start. He was knowledgeable, friendly and not pushy. We felt listened to and valued. Thrilled with our service and would recommend AJ to anyone!


Awesome people

5
HeatherZ on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

AJ was wonderful to work with. He got me into something that would fit my budget . He knew all about the car I purchased. I will tell everyone about the great customer service of everyone. The experience I received was awesome .....from the call from Amanda Walls, to AJ showing me the car and to Steve Sheppard that help in getting the car financed. Thank you everyone for making me feel at easy.


JohnT

4.6
john on 10/17/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

I gave a five star rating because Shy was outstanding. He knew his product from top to bottom and got us in the car we wanted. I commend him for going beyond the call of duty. Job well done


Best car buying experience weve had!

5
jenjk514 on 10/17/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Shy was wonderful - he was attentive and knowledgeable and walked us through the entire process. This was the smoothest car purchase weve had. I would 100% recommend Shyrone Lawrence to friends and family.Thanks so much for all of your help we are loving our 2017 Sorento SX!


A.J. and the staff at Turnersville KIA are wonderful. A.J.

5
Ewarden123 on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A.J. Was easy to talk to, knowledgeable, and worked hard to get me the exact car I wanted at a very competitive price. I've bought several cars at dealerships in the area and this was by far the best experience. Having a low pressure salesman is really a benefit to the whole process. I have already recommended A.J. And the team to several friends and family! Thanks AJ!


Car buying experience

1.5
Jaclyn Giordano on 10/14/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 3.0

I went into the dealership to test drive a vehicle. The sales manager asked what it they could do to make the sale of the car, I responded with an exact payments and terms. Took the vehicle fit an extended test drive, when I returned the sales manager advised me that they were unable to get the monthly payment that we had agreed upon. He gave me a payment $14 a month more then what we had previously agreed on, by the time it came down to signing the financial agreement, the payment had been increased by $26 a month. It was 7 o'clock on a Saturday, the dealership was closing and I signed the agreement. I regret walking in their door.


Easy and pleasant

5
Hamstermagnet on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was immediately greeted in the lot as I arrived, by sales associate AJ Went. The first ting he did was introduce himself and asked me what I looking for. After a brief chat, AJ directed me to the Soul model, which he explained was more in my price range, and a surprisingly very nice ride, as well as winning best mid-side SUV.After 2 test drives, AJ located and 3 vehicles in the lot that were in my budget.AJ and his mnanager Ryan, cruched numbers, and I was happy to say I drove it off the lot that day. I thought the toughest experience I had was just picking out what color. I would highly recommend Kia of Turnersville, and I plan on returning in the future for my next vehicle.


Deal I wanted

4.8
HospiceRN on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

As a hospice nurse, I rely on my vehicle. When my old Kia Sedona hit 213,000 miles it had to be replaced. I really wanted a Sportage, but had a tight budget. A.J. followed us around the lot with an umbrella in a drizzling rain until I chose two vehicles to test. The first, pricey, but ideal for my needs; the second, less expensive, but too small. A.J. worked hard to get me a deal within my budget so I could buy the Sportage I wanted.


FANTASTIC

5
Andrea Robinson on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Absolutely fabulous customer service. Despite my less than stellar credit, was able to find the perfect vehicle for me and my daughter! Will recommend him to all friends and family for future purchases.


Service was Great

5
Tamiya Self on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got my first car. I must say everyone was very friendly. I must say it wasn't easy but with all the help I got from A.J going above and beyond to make sure I got the car and everything else I needed. Was truly a blessing. Thanks Again


def would recommend

5
Gisselle Ortiz on 10/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service and they cater to you on what you can afford. I love my car and got a great price. They were able to give me money towards my car that i owed on


Recommended

5
password on 10/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Turnersville Kia and I would recommend them to my friends and family. I worked with Justin Conneen from sales. He was patient, knowledgeable and easy to work with.


Great experience

5
Becky on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert "Bob" Peters provided excellent customer service. He did everything he could to make sure I was a happy and comfortable customer from holding an umbrella over my head in the rain to teaching me everything I needed to know about my new 2017 Kia Sorento. He is extremely knowledgeable about the cars Kia offers. Steve "Shep" Sheppard, a member of the management team there is great as well! Willing to explain and explain and explain again things that I need to know. These two men at Turnersville Kia aren't motivated by a paycheck, but by the satisfaction of their customers. I would definitely buy/lease from Turnersville Kia again!


pleasant

5
Da Bears on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I drove away in my new Kia Sorento feeling very happy and satisfied. Justin Conneen was my sales guy and was very helpful and friendly. I've been recommending Kia and Justin to everyone I know. This is my first Kia and I'll definitely be back.


The Louis's

5
Billy & JoAnn... From good old South Jersey on 09/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

They were great from the moment we walked in until we left, wonderful bunch of people, we already recommended them, hope they get the sale. We have had all types of vehicles over the years, if all those dealerships were anything like these guys, they would sell lots of cars. The manager was great, and everyone made you feel comfortable, and were polite and courteous, great experience!!...On a little note we love the car!!!!...Thanks!!!


Thank you so much Shy

5
Kimberly128 on 09/22/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Shy was extremely kind and considerate. He is a definite blessing to the dealership, awesome customer service. He is more concerned with the customer being happy and satisfied. I would definitely recommend him to my family and friends. Shy has a genuineness that Is a rarity in the sales business. My husband and I were very grateful for Shy. Thank you so much from William and Kimberly!


Very Satisfied

5
Michael Collins on 09/22/2016

Buying Process: 5.0 Overall Facilities: 5.0

This was a very good car buying experience. Never thought that I would be driving a Kia. I am very pleased with my new Kia Sorento XL.


Patient and No Pressure

5
Donna DiStefano on 09/21/2016

Buying Process: 5.0 Overall Facilities: 5.0

Salesman was Robert Peter's of Kia Turnersville. He is a great Salesman with a lot of patience and I experienced no pressure at all.


Absolutely Great!!!

4.8
MikeC on 09/16/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have had several car buying experiences in my life. This experience rates high on my list. I had never been to a Kia dealership before, so I decided to stop and take a look. I had to look no further. I decided that if I was going to buy or lease a car, it was going to be a Kia from this dealership. My salesperson Shyrone Lawrence was very helpful. He showed me several vehicles and was very thorough without being overbearing. This was a very pleasant experience that landed me in a vehicle that I am really pleased with.


Kia Soul

5
Davidp2366 on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything went great and smooth. The dealership was able to pay off my old car and take it from me. There was a small mix up with my Tags but other than that it was good.


Justin was great

5
Pat Hawk on 09/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesperson Justin was the best. He was very informative about the car I was interested in. Took the time to explain everything and was very pleasant.I would recommend him to everyone.


Great no pressure attitude

5
Lou Nardone on 09/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brandon was great. He was patient and knowledgable regarding our Sedona lease.


I would go back to this dealership

5
Angie weeks on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love this dealer ship very nice people .they know there jobs very well. Every one at the dealership are very nice and fast to help you get want you want.


Joe Siegle

5
Fitminboso4me on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe was awesome. I love the fact he kept us informed and was straight forwarded. Joe is a refreshing change from the normal car salesperson I have experienced.


Kia Turnersville is a great place!

5
dragonfly on 09/06/2016

Customer Service: 5.0 Buying Process: 5.0

I cannot say enough good about our experience at Kia Turnersville. We were not hassled by anyone - we were able to look around for a bit before our salesman, Rich came out to greet us. What a breath of fresh air he was! Not pushy at all, just a down to earth, nice guy giving us info about Kia and the Forte, which was the model we were looking at. The finance department did everything they could to get the payments to what we needed. The whole experience was wonderful.


My wife and I had a great experience in purchasing our Kia

4.8
dottie alexander on 09/05/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The salesman Justin Connery was professional and helpful in buying our car. He ansewered all out questions and made helpful suggestions about the 2 models we were interested in buying.


We only buy kia for now on used to buy Chevys

5
Tvincent1102 on 09/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesman was great we got a new car instead of a used car thank you so much Justin kia got a customer for life


Good experience watch the hard pulls on your credit report

4.4
ANDREW FORTE on 08/30/2016

Customer Service: 5.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

I wanted to give kia of Turnersville a 5 star rating but couldn't. My overall experience was great but they neglected to tell me that my credit report was going to be pulled by 7 different fiance companies. This brought my score down 18 points. I get they need to shop around and get me the best fiancing rate but they should know these numbers up front. I gave them my score and everything that was on my report but had to stop them from pulling reports in the middle of the deal. Be carful when dealing with this fiance department and make sure you get everything up front and on the table before you give them your SS number.


KIA Turnersville

5
Dianna L. on 08/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

KIA of Turnersville is a great dealership. Leased a 2016 KIA Forte from Joe Siegle. He was very professional and knowledgeable. He was easy to work with and put me in the right car for me!


BEST CAR BUYING EXPERIANCE I EVER HAD

5
Miss A on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in looking for a AWD because of my job I need to be at work in any weather. I was expecting to come home with a older model vehicle and wound up with a 2016 Sportage which I never expected and absolutely love! Can't Thank you enough!


Car purchase

5
Syevem Kwiatkowski on 08/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brandon Hutton did a fantastic job with us and helped in every which way to see that we got the car to fit our budget and means. - Rev. Steven Kwiatkowski


Nicest experience of buying vehicle

5
Molly185 on 08/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After meeting Ryan he introduced me to Shy. He is the gentlest, nicest man. He stayed with me throughout the whole process of buying my car. He assured me that everyone there would do their best to get my car for me. What a gentleman too. He new everything I asked about the features and even some that I didn't know it had. Drove me to get some additional paperwork ; didn't hesitate to offer to pick me up at home to get my new car. There wasn't anything that needed to be done that he wasn't there to help me. I know if there is anthing I need; he said to call him no problem. I will recommend Shy to anyone looking for the best service and knowledge in south jersey.


Doesn't even have voicemail

1
Bill C on 08/11/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

My wife has had a problem with her 2013 Sorento overheating and it has been to this dealership for repairs twice and wasn't fixed. After I posted a negative review on this website I was contacted by Michael Jaconi through this site, he asked me to give him a phone call, i called 6 times over 2 days and never talked to him the phone kept ringing until it hung up. I even asked to be transferred to his voicemail but apparently the service manager doesn't have voicemail. This is a totally unprofessional way to run a business.


Great Experience

5
lexigrl on 08/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was greeted by Shy, and I advised him exactly what I was looking for. He checked inventory and offered to show me the vehicle in stock, which was not the color, but would provide me the opportunity to explore the vehicle and features. Then, if I wanted the vehicle, he would find the exact color. Shy was very knowledgable , took time in explaining all features , options, etc. needless to say, he made a sale. It was one of the best new car buying experiences that I have ever had. I highly recommend Kia Turnersville, all staff were friendly and informative. Never felt any pressure. I especially recommend you ask for Shy


Wonderful!

5
Jennea22 on 08/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shy was awesome! He was very informative and thorough with everything and he kept my father and I entertained while we waiting for all of the paperwork to go through.


Excellent service

5
Dmgillespie95 on 08/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steve was a great help! Went above and beyond to make sure I left with the perfect car! Highly recommend Kia of Turnersville & of course Steve!


Fourth Kia Owned

5
Jack McIntyre on 08/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Joe was a great salesman, Mark a great manager. It took a while to form the deal I was happy with but all was very professional and pleasant. I would do it again, the team seems to give you value in the deal. Looking forward to the KIA protection plans that hopefully will not be needed in the future but if needed they are there.


Happiest customer alive right now

5
Jennifergindles1217 on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This place seriously did everything they could to help me. my current car which i still owed money on had completely died. After being ignored at a chevy dealarship My sales associate Josh Weber worked with me for two dates with his finacial manager and I was able to drive off in my new Kia RIo which i am absolutely in love with!! I want to thank Josh for working with me and doing everything he could!!! Thank you!!!! I will recommend this place to everyone and you have a loyal customer for life!Jennifer


Dealer Worked Hard To Get Me In The Right Vehicle

4.6
Anthony C Smith on 07/30/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My challenge was that I was under water in my current vehicle. In fact, other dealers had been incapable of helping me because of this situation. The team at Turnersville Kia went to work for me, demonstrated a positive attitude throughout the process (which was lengthy), and came up with a car and a deal that was far better than what I expected going in!!! Sean Smith, my sales rep, along with the finance guys and others went the extra mile.I truly thank them all.


Buying a van

4.8
Drew on 07/29/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Got it done in one day. Steve was efficient, direct and gained my respect. I would not hesitate to recommend this dealership, for a positive car buying experience.


great experience

5
Kristin on 07/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went in and dealt with a few guys who helped me get the vehicle. Steve was my dealer who helped throughout the whole process. He was extremely friendly and him and his team did a great job at getting my payment where i needed it to be.


My 2017 kia Sorento buying experience

5
Sharon Giandomenico on 07/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best experience I've ever had buying a new car. It was quick easy and painless. I was out of the dealership with everything that I wanted within 2 hours . Brandon was very respectful and extremely helpful. I would definitely recommend Kia of Turnersville to anyone.


The Kia Soul and Shy

4.4
GabbyLund810 on 07/25/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

When I came into Turnersville Kia, I was determined to purchase a Soul. Shy came out and greeted me and my family and offered to help find what I was looking for. At the time, I was more convinced with purchasing a used 2015 Soul, but after looking at prices, found that the new model, the 2016 Soul was cheaper.Working with a budget, Shy was considerate and friendly and offered both I and my family to work within my budget and make the sale happen. He gave a great overview of the 2016 Soul explaining both safety and features, as well as demonstrating some himself. He brought the car to a less busier place than the highway and had me drive in a neighborhood where I could test it without being scared by traffic.Shy also brought his manager over who was honest about the pricing and the payment I would be making, promising to make it work.I felt very at ease with the car I ended up purchasing and the experience, while slightly long was a good one. Shy held himself in a professional manner and made my family and I feel at ease with our choice.He is an excellent employee and because of this experience I would recommend my friends and family to Turnersville Kia and to Shy for his integrity and his help in finding a budget that I could afford as well as giving me a car I adore.


Buying a Kia Sorento.

5
Lewis8911 on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brandon will do anything that he can to help. Amazing person. Takes his time and really explains everything to you to make sure you are comfortable before you buy. I would send anyone anyplace but here to see him


fantastic

4.4
jrobb856 on 07/23/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

It was great. He helped me out alot. Showed me the cars and was very patient when I was looking. Showed me every car and inside all of them, showing me all the features in each car. Explaining every feature in full detail.


Great

5
Dave22 on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shye is the man ....He is a true professional and excellent salesman. He made me feel welcome and only because of him is why I leased a Forte.. Go see him like I said he's the man to see...


absolutely amazing

5
october21 on 07/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steve was such an incredible help! He was extremely kind and went above and beyond to make sure everything worked for me. He was honest and made sure I knew everything about the deal and car before I left the lot. Always kept a smile on and made the experience extremely worth it for me!!


STRICTLY BUSINESS!!

5
RANGERGONE on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

STEVE WAS EXCELLENT FROM START TO FINISH IN COMPLETING MY PURCHASE...ALSO WAS VERY GOOD MAKING SURE THE TRAINEE WAS DOING THE RIGHT THINGS!! HIGHLY RECOMMEND TO OTHERS IN THE FUTURE!


Best Custumer service

4.8
RodrigoDias on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience was exceptional good. Shy was nice and professional, it was a pleasant experience for me and my partner to be there.We bough the right car and Shy was really helpful on this. Shy laso did a good job explaining me the different products and the finance information, and explaining us all functionality of the car, did also an excellent and kind job.I will recommend Shy to all my friends and family.Thank you.


Excellent experience buying a new Soul

4.8
Herb&Bonnie on 07/18/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Stopped in to Turnersville after a not so good experience at another Kia dealership. Spoke to Ryan on the phone and he arranged for us to come in on Saturday. On arrival both Shy and Ryan were very welcoming. The experience was friendly and straight forward which prompted us to buy the Kia Soul on the first visit.


Good experience

4.8
Missabeth on 07/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Stopped in to check out a couple different models and Steve showed me exactly what I was looking for. Financing took longer than I would have like but the team got me to where I needed the payments to be. Even helped me get the new car and current car home to Gibbstown!!


Friendly, Comfortable and Relaxed

5
macjr47 on 07/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steve is definitely not the quintessential business like car salesmen that you will meet at most dealerships. Steve is one of them people that you take a liking to immediately, he is intelligent, knows his line of automobiles and is extremely professional. He makes you feel comfortable and you never feel any pressure to buy, we even talked a little sports and about our family's - it was like visiting an old friend and as long as Steve is at Turnersville KIA I'll be back for my fourth KIA. I'd like to end by saying that the facility was extremely clean and that Turnersville KIA is also Veteran friendly. Thank you for a great experience!


Great Dealership

4.8
Donna Hethcote on 07/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I would like to thank Shy Lawrence for his excellent knowledge of the vehicles and his friendly disposition. He is an amazing young man that really helped me with my decision to buy my new Sorento. I felt like I was talking to an old friend the whole day. Thanks so much! Donna Hethcote


Five Star Experience!

5
Terrie2234 on 07/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went to the KIA Dealershil to look at the Sportage. After meeting Steve Sheppard and reviewing our "desires" in a car he invited us to look at the showroom vehicles and we decided to test drive a KIA Sorento. Our fate was sealed. We returned to the dealership and received the Very Best treatment as we finalized our paperwork and have since that time. Steve is a good, down to earth, clear speaking salesperson that you can trust and I would highly recommend him to anyone looking for a car.


very good

4.8
probb on 07/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Thank you shy lawrence u did a very good job! We are very happy customers patti Robb/Betty Quinton


Easy and pleasant experience

4.5
margaret on 07/03/2016

Buying Process: 5.0 Overall Facilities: 4.0

We shopped Kia on the recommendation of family members who were happy Kia owners .Our salesman was Brandon.He was pleasant and informative listening carefully to our tastes and requirements. He answered all our questions and did not try to pressure us. Completing the sale was easy and fairly quick.


Got more than expected

5
shultz on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Rob R. was very helpful and knowledgeable sales person. He knew all the features of the car and how to work everything. Mike put the deal together by giving us a crazy price and put us in a brand new 2017 Sorento that has more features than we were looking for at a price that was better than expected. They both are excellent and pleasant to deal with.


Excellent, stress free car buying experience!

5
Katie L Formica on 06/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an awesome experience here! I just bought a 2015 kia rio and i LOVE it!! Robert was the salesman thats helped me and he was soo nice and knew what he was talking about. He found me a car with very low miles, only 1 owner, basicLly brand new and it was an awesome price! I had no money to put down and was missing some of my paperwork but he worked with us and helped me so that i had monthly payments i would be able to afford! I even left with my car the same day i went in, i will definatly be back when its time for a new car! Thanks rob and everyone else at turnersville KIA!!!


Awesome experience

5
Meemster226 on 06/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at turnersville Kia which would usually would stress me out. I felt welcome, comfortable and was treated with the utmost respect. This whole experience of car shopping was made into an easy and pleasant evening. Thank you to Sean, Ryan and Chris. I would highly recommend this dealership and their personnel to my family, friends and co-workers.


purchase of a used car

5
Steven Silver on 06/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

our salesman was Justin Connen he acted in the most professional manner from the start to finish .we strongly recommend him to anyone looking to buy a new or used car.Chris Bobe explaind everything to us as we could understand . the dealer in all helped us complete our purchase .Would not hesitate to buy from there again.


Awesome!

5
EZ09 on 06/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shy was great! The whole team was very helpful in making the trade in quick and easy. Would definitely recommend this dealership and sales rep to a friend.


Great Service !

5
jess2189 on 06/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience here! we bought both of our cars from this dealership and we would highly reccomend to anyone !!!! Shy was awesome !


In at 10, out by 12 with a brand new car!

5
OnlyUsingThisSiteOnce on 06/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came at 10am, first dealer in a long line of anticipated shopping. Didn't need to look any further.Great staff (thanks Brandon), great cars at great prices, and I was out of there by noon. Couldn't have asked for a better experience buying my first new car.


I'm happy!

5
ProfEv502 on 06/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a nice dealership! Buying a car is a scary experience but not at Turnersville KIA. They are honest, and efficient. The treatment you get there is excellent. I'm very happy that I just bought a Kia Sorento today 6/15/16. It's my Grandma/Grandmom mobile! The car drived beautifully. I love it!


Wonderful crew of people

5
Jessicacoop856 on 06/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the pleasure of meeting Steve and Rich yesterday at Turnersville Kia. They are both wonderful guys. If you're in the market for a new/used car please go see Rich or Steve I promise you wont be disappointed. Thanks guys for your help.


Relaxed buying experience

5
Kate58 on 06/15/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steven Sheppard was the Salesman who greeted my husband and I into the dealership. He was very personable, helpful with all our questions and not pushy at all. We ended up with a Kia Rio 5 door, for me - I traded in a 2008 Nissan Rogue and they gave us a fair trade in value on it. Chris, in finance, was also a low key person and very knowledgeable - no pressure. Everyone we had contact with at the Dealership was very nice.


Shy is the best!!

5
jdworker on 06/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman was Shy. He was extremely helpful and knowledgeable about the Forte that I purchased. I highly recommend going to Turnersville Kia and asking for Shy...you won't be disappointed.


Made Us Feel Comfortable

5
sam911 on 06/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Justin was very professional from the moment my girlfriend and I walked through the door. He was extremely knowledgeable in the cars that we were interested in and made sure that he filled in any concerns that we may have had. He continuously asked us if we had any questions, which showed that he cared about us knowing about the vehicle that we wanted. He did a good job of breaking down some technical terms about cars into laymans terms so we can understand. Most of all, he made us feel at home when financing the car took longer than expected and offered us (and eventually insisted) that we had a couple of slices of pizza and drinks. I would reccomend this dealer to anyone interested in a car for Kia.


Amazing

5
StacyG on 06/09/2016

Overall Experience: 5.0

Found the car I wanted online I walked into the dealership knowing exactly what I wanted. There was Steve Sheppard he found my car .. test drive and bam she's home with me. Fantastic day made amazingly awesome thanks to Steve


Good experience for an inexperienced buyer

4.2
Fred on 06/07/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Justin Conneen took care of me and my wife. I'm 55 yrs old but it's been 30yrs since I have been to a dealership. He was very helpful and a nice all around person. Very satisfied with our Sorento and would highly recommend Justin and the dealership.


I love my new car

5
Cheryl Hendricks on 06/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am pleased with my new car. My sales person. Steve Sheppard was very helpful in selecting the right car. Steve was very easy to work with ,no pressurd, and very knowledgeable.I choose a 2016 Kia Rio because #1 I knew Kia is extremely reliable , #2 Kia makes a safe car , and #3 needed a affordable car. When I drove it, I just fell in love with it . I feel like I am driving a sports car.


Great Service

5
Melissa123 on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone in there helped me out! They made sure I was comfortable and got exactly what I wanted! Brandon made sure I was comfortable with the pricing also.


Good service

5
Anthony on 06/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

Received very excellent service Ryan and other team members were excellent, very thorough,answered all questions and very kind. Will recommend friends and family. Thanks Ryan once again!!!!


Fantastic

5
dpasq3 on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shy is fantastic! Very easy to work with and does not pressure you at all. Also responds timely via phone to any requests and is more than willing to go out of his way for his customers. Highly recommend!


Definitely Recommend!

5
libby1229 on 06/01/2016

Overall Experience: 5.0

We decided to go back to Turnersville Kia for a new '16 Sedona since we had such a good experience 6 years ago. We knew what we wanted and what we were able to spend. Shye is very knowledgeable and friendly to work with. He didn't waste our time and worked hard to get us a deal within our budget without making us feel pressured. Great experience and will go back again.


This guy is the Beez Kneez!

4.6
Wrecker86 on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

I loved working with Josh! He was very welcoming and supportive through my car buying experience. I walked in just to look around and then I saw the one I wanted. I wasn't ready to buy that day and Josh understood that. He even came in on his day off to complete the sale with me! He was not very pushy like his managers were. He was very knowledgeable about my 2013 Kia Soul and he didn't know something he would say I will get right back to you on that and he actually did get back with the answer! The buying process was lengthy but Josh was very patient with me and we had great fun conversation while we waited.


highly recommend!! welcoming, relaxed atmosphere!

5
christy on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just bought a 13' Kia optima hybrid that I am completely in love with!! It all wouldn't have been possible without Josh Weber and his awesome staffs hard work in getting exactly what I wanted and them some!! Love them!! thanks so much to the Kia team for Makin my dream!!


First time car buyer and couldn't be happier

5
Domjr84 on 05/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to turnersville kia to ask some general questions as a first time car buyer and meet shyrone ,who not only answered all my questions but was so professional and guided me threw the whole process and I couldn't be happier with the service and the car I walked out with that night and it was all from his hard work to get me the best deal he could .I would definitely recommend turnerville kia and shyrone to anyone friends and family


Car buying made easy

5
stress free on 05/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When we arrived for our appointment, Sean Smith enthusiastically greeted us at the showroom door. Sean took us on a test drive of the Sedona that we had previously seen on the Turnersville Kia website and on the lot. Sean came back with a price that worked for us and handled the call to transfer our insurance. Chris Bobe was very helpful in explaining all of the paperwork and extended warranty details. Thanks to Sean and Chris for a "car buying made easy" experience!


Give this man a window seat!

5
tonya182 on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very happy with my new Kia Sportage and my overall Kia experience. Everyone was very friendly and helpful. Josh was extremely knowledgeable, as he was able to answer all of my questions. He also remained patient when my 4-year-old son was getting out hand. I would definitely recommend him to a friend.


Steve Shepard was great!

5
Avalentine on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you Steve Shepard for giving no pressure for our new Optima! You were great and very knowledgeable. You even helped me unpack my old Optima to move into my brand new one! I will be back to buy from Steve again!


Wow Experience!!

5
Dream Big on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Decisions are not always made to be easy, but Shy changed my car shopping experience. It has not been easy deciding on what make or model vehicle I wanted. Before car shopping and after visiting many dealerships, I honestly didn't like any vehicle so I thought. This was my second recent visit at the Kia Dealership before I made the decision to purchase my now 2017 Kia Sportage "love it". Shy wasn't the stereotypical salesman that we so often hear about, he has given me a whole new perspective on car salesman. "he is GREAT" I loved Shy's approach, he asked me what was I looking for and provided me with all the features and pro's of the Sportage. He was very knowledgeable about the Kia product and suggested that I test drive the vehicle for the second time. Shy is wonderful and has a great presence, that is something you can't place a price $$ on. Shy you are the Best! Thank you


A one of a kind experience .......Thanks Shy!

5
Spowell on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My mom is super indecisive after visiting over 9 different dealerships we decided to stop by the Turnersville Kia. My mom had previously been to this location to test drive the kia Sportage which she liked but wanted to research further before making any rash decisions. This evening must have been a special one or maybe Shy was! We stopped by the dealer ship at 8:45 pm yesterday evening and decided to have another look around we were only there for a few minutes before Shy came over to introduce him self. He was very charming and beyond knowledgeable of the vehicles on the lot as well as some what of an expert on the 2017 kia Sportage. After giving us plenty of information and fun facts about the Sportage Shy suggested we take the car for another spin which we did. He was very informative and has a wonderful free spirit essence about him making conversation, test drives and business very easy and even fun. Once we returned from the test drive my mom decided she was ready to commit when previously she wouldnt give any other dealer ship the time of day to even sit and talk. Shy and the team at the Turnersville Kia are top of the line in customer service assisting us until 12:20 am 3 hours after the dealership closed when we finally drove away thrilled and elated with the product and service. If it wasnt for Shy i firmly do believe my mom would still be car shopping. I know who Ill be seeing and where Ill be going next time Im in the market for a car .


Excellent customer service

5
aangelo on 05/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Evan and the team at Turnersville Kia were very helpful. I wasn't 100% sure of which car I wanted. Evan showed me a few models and let me and my wife test drive each of them. That was crucial in our decision to buy the car we did - a Soul.


Thank you Steve Sheppard

5
elle_sole1 on 05/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can not thank Steve Sheppard enough for making my car buying experience a success. Steve was so great that I brought my mom back to buy a car from him as well. Steve was friendly, knowledgeable, and patient. He worked hard to get me and my mom the cars we wanted at a great deal. After we brought our cars he called us to follow up to see if we were still happy with the car and if we had any questions. I have never had a salesman call me after the purchase to see if I had any questions. Steve is just a genuine nice guy and as far as I'm concerned the best car salesman I've ever met. Go to Kia Tunersville and ask for Steve Sheppard. I promise, you will not be disappointed.


Optima Sxl

4.8
Topazz777 on 05/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I can not Thank Steve Sheppard enough for being so nice, so friendly, knowledgeable and extremely patient with me! I had a hard time making the decision to purchase this gorgeous car but in the end I feel very happy I did! Thanks to Mark and Chris also! Everyone is so nice there. I'll definitely go back and will have my new car serviced at Turnersville Kia!! Thank you so much Steve!!


New Car

5
Tiffeny on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shy is one of the most friendliest person you will meet he helped me any way he could to get into my new car during this process he was always a phone call away he contacted me almost everyday to make sure my needs were met I've had my car a month now I still ask him questions he still answers as quickly as possible and any time someone is looking for a car I give his name and Kia info I love my new car Thank you Shy and Kia


more than just pleasant

5
sugie42 on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Justin Conneen was so delightful to deal with.He was friendly,polite informative,and very knowledgeable.We found more than we expected and love our new Optima.


Very friendly and pleasant everyone you spoke to.

5
steve123 on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the first time I stepped in the door until present I have been respected and they always treat you with concern and able to help you with all phases of buying a car.


Stress Free Experience Buying A Car

5
carwhite.123 on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Josh Weber at Kia Turnersville was a pleasant and stress free experience. Josh new the car I had in mind from the start.


Awesome Costumer Service

5
bvazquez4 on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shy is awesome sales person, he knows a lot about detail of the car feature, safety, performance etc.He got me a nice deal I went to trade in my Optima and I got out of there with a Sorento and a Optima both 2016. Thanks Shy and Kia for awesome service.


Car Experience with Shy Lawrence

5
Fap1967 on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to give Shy Lawrence a 5 star rating for his professional manner that he carried himself throughout our sales experience at Turnersville Kia. He was extremely helpful with helping us find a car for my daughter that was safe, reliable and cost effective for our budget. Thanks Fran


Awesome Experience

5
ARocks on 05/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From start to finish, which consisted of about 4 hours, my experience at Turnersville Kia was nothing short of outstanding. My sales person was Shanna, who happened to be new in her position, teamed up with sales manager Mike to really go above and beyond what I would have expected in a car buying experience. My situation was not exactly ideal, but I never once felt like I was any less important than someone with a ton of money down or a really great trade in. Everyone involved in the process, including finance manager, Chris, was extremely down to earth and wonderfully helpful. I really can't say enough kind words. Thanks guys!


Steve Sheppard rocks!

5
Loritrail on 05/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I told Steve what I wanted and what I needed my monthly payment to be. And he made it happen. Painless, quick experience. I had my 2 young daughters with me. He gave them crayons and a stack of coloring books to keep them occupied. A few hours later, I drove off in my new car. Thanks, Steve!!


Great work from your salesman

5
Jim57 on 05/17/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Walked into your dealership today and was met by Steve Sheppard,showed him what I was looking for and the price I can afford . Without hesitation Steve got right to it , test drove a Sorento , liked it but wasn't in my budget. While waiting for Steve to work #'s I noticed a 2nd vehicle I liked . Steve went right to work again,another test drive , worked #'s but still to pricey. Steve and I sat down went bac and forth and finally we had a deal.With all this going on Steve never list a beat, made sure I was comfotable cause of slight disability I hav . After a few hrs I drove away very happy with the vehicle , the price and the way Steve Sheppard handled the whole thing. Thanks Steve.


Great service and experience

5
Kh1125 on 05/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The Turnersville Kia team was nothing short of acceptional when getting my new vehicle. I have dealt with other dealerships when purchasing previous vehicles and I will not go back after my experience here. Everyone who works there is there to help you and make you feel welcome. Our salesman Shy was very knowledgable and sold us on our Kia! He made the process quick, easy, and enjoyable. I strongly recommend Turnersville Kia and be sure to ask for Shy!


THANK YOU ALL AT TURNERSVILLE KIA!!!!

5
dream car on 05/17/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

JUSTIN CONNEEN WAS A WONDERFUL SALESMAN HE WAS PATIENT, FRIENDLY, AND GAVE US ALL THE HELP WE NEEDED!!! AND WE FOUND THEE CAR FOR US!! WE ARE VERY HAPPY AND SATISFIED AND WILL BE BACK FOR A 2ND CAR THANK YOU JUSTIN !!!! CHRIS BOBE THEN TOOK OVER THE FINANCIAL PART AND EXPLAINED PAYMENTS AND MAINTANANCE THAT WE PURCHASED AND ARE VERY HAPPY WITH THAT!! THANK YOU CHRIS WE'LL BE BACK AGAIN THANK YOU BOTH!!! RONALD & LUCILLE BROOKS!!!!


Brother Sheppard Is One Of A Kind!

5
LaVerne on 05/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Truly, my wife and I are so elated to get Mr. Sheppard as our salesman. Going to this dealership with a doubtful but hopeful mind really surprised me that I qualified for my dream car a Chrysler 200.We love our new car and will be ever grateful to Mr. Steve Sheppard. We are Blessed!!!Mr. and Mrs. LaVerne Douglas


The Ultimate Sales Person

5
paradyse1849 on 05/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying a new vehicle can be stressful, but not when you have a perfect Salesman like Steve Sheppard, He made it simple, easy and quick. You can't ask for a better Salesman other than the "Man" Steve Sheppard".


Professional and Efficient!!

4.8
Melinda P on 05/16/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Thanks Brandon Hutton and Chris Bobe for a wonderful experience this weekend buying a car for our Mom! You were both very knowledgeable and helped make sure we got exactly what we needed in a new Kia! Should we need another car, we will be sure to be back!


Best Sales Man EVER!!!

5
Dennis on 05/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sales people tend to be pushy and dont give you much time alone to think through the numbers or option. Steve Sheppard was the best! He worked for us, as it should be. When we first went in he gave us the different options we had. Since it was late we left and returned the next day with knowing exactly what we wanted. Steve took that information and found us a car that day. Worked his magic! The management team is also so really nice. No issues at all. I would recommend not only this dealer but to definitely work with sales guy Steve Sheppard!!! He is extremely personable and down to earth. A straight shooter, which is what you really should want in a sales person. He makes you feel at home and like he is one of your friends. Great salesman and even better person. I will go back when its time to trade in and work with him again.


The best experience

5
Jenographer on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steve never made us feel pressured he made us feel like family. I will never go anywhere else when we need a car. He spent a lot of time with us, and we never felt rushed into a decision. When we left I felt like we made a new friend. I can't thank him enough. Making a huge purchase like a vehicle can be stressful but Steve will make it pain free and he genuinely cares.


great service

5
mycar2016 on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert was very helpful, knowledgeable and friendly. Robert worked with me to afford new vehicle. All the staff members I dealt with where very friendly.


Excellent service!

5
Gin0122 on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike and Steve are the best! They are professional and knowledgable and they made my car buying experience enjoyable! I've already recommended them to others and I will definitely return for my future car buying needs. Thank you!


Superb Customer Service

4.8
yoquierotacobell on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Joshua provided exemplary customer service every time we interacted, both on the phone and in person. He was knowledgeable about each car I had asked about, and he seemed genuinely interested to get me in one. His customer service exceeded my expectations by far. Keep an eye on this guy, corporate Kia, or I may come back and try to steal him to work at my company!


Salesmanship

5
6Xchamps on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I took my 2015 Kia Optima to Turnersville Kia for service, while waiting and since my car had high mileage 33,000, I figured that I would look into trading it in. While talking to Steve Sheppard and explaining to him what I was looking to do and what my situation was, he said that he go do something for me. Well I heard this line a thousand times before. Steve was awesome, not only did he work out a deal for me, in trading in my car. He also showed me several cars that would fit my needs and a few short hours later, I drove home a brand new Kia Optima Eco/Turbo. I couldn't believe that Steve and the dealership was that easy to work with.Steve has followed up with several calls, asking how everything is with the car. I told Steve that I wanted to pinstrip and tint the windows, he gave me the information of who would be the best at doing this. Because I am totally blown away by the way Steve was able to work a deal out for me, now my wife is looking into trading in her 2015 Cadillac SRX for a new Kia K900 with Steve.I highly recommend this Dealership and Mr Steve Sheppard my salesman.Thanks again Steve.Sincerely,Warren W.Rickenbach


Great Experience

4.8
Lexisfitz on 05/11/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Was greeted right away by Sean who helped me leave with a great Kia Optima that i love. He was very friendly, and knew exactly where to look once he had a few details of what i wanted , and helped get me a great deal. The best car buying experience i've had and would definitely recommend this dealer to my friends and family.


Steve Sheppard Rocks!

4.8
One happy customer on 05/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My 1st experience with Kia was more satisfying then anticipated. I just ended a least with a different Company and was not at all satisfied. A few friends suggested Kia in Turnersville. Which they said would probably be a better match for me. I immediately felt the difference and was eager to more forward with them. From Rick, the online Specialist who go me in the door and came down from his office just to say Hi. To Steve, The most down to earth Sales Man I ever met! I would honestly say he is one of the best I ever in countered. Also the 3 Fabulous managers Vince, Chris and Mark worked very hard in helping me through the process of getting my car! I highly recommend this Dealership and Steve Sheppard to sell you, your new car!


Steve Shepp is the man!!!

5
mander on 05/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

this is my 2nd time purchasing a vehicle from Steve but the first time at the dealership. I have to say Steve Sheppard is awesome at what he does. he listens and helps u find EXACTLY what u want and most likely wont let u down. my experience at this dealership was by far one of the best and I have been buying cars for a long time. I definitely recommend this dealership if u are looking for a great car plus great customer service.


Amazing!

5
Kileyg on 05/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've done business with this dealer before, the sales people are always friendly and so helpful!!! From the sales people, to service, to finance, everyone is just awesome!!! My Sales Rep. Sean is a pleasure to work with he will work as hard as he has to, in order to get you what you NEED, as well as what you WANT, even if it means going into finance and standing his ground! There is no pressure, I have to say buying a car is stressful, but not at Turnersville Kia, The sales team put me into a car I absolutely love and I can afford, that is a win win! Go to Turnersville Kia for your car buying needs you'll never go anywhere else. I've owned Kia vehicles for over 12 years they are great cars, well made and built to last!


Steve Sheppard is awesome

5
Lindsey Achuff Mercier on 05/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my third time purchasing a vehicle from this Kia location. Steve greeted me immediately and was very kind to me. As we sat down I told him my needs and wants and he delivered his end perfectly. So great in fact that my husband came in later that day and got a car from Steve. Steve is awesome. He is a remarkable salesman and person!!


Great Experience

4.8
Marthannt on 05/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I like the new Turnersville Kia! The atmosphere is a lot lighter and friendlier. Everyone who work there now are pleasant, easy to approach, and are not threatening. I just purchased a new vehicle and am pleased with the time and effort they put forth to help. My salesman, Shy Lawrence, no he is not shy, was truly helpful with my choice. He was attentive, knowledgeable, friendly, and cared about me getting what I wanted, and not making a sale. Oh yeah, my initial reason for visiting the showroom was for an oil change, LOL!!!


Never go here.

1
RachaelPritchard on 04/29/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

DON'T EVER GO HERE. We have purchased 3 family cars from Kia Turnersville, on Wednesday 4/27 went in to purchase our 4th with my Dad. I had been in 4 previous times over the course of two months to test drives cars and make sure I was making the right decision coordinating with sales associates Neal Johnson, Justin Rivera and Brandon Hutton. On Wednesday my Dad and I went in fully intending to purchase the Kia Sportage with a deal that had been previously discussed FOUR separate times in person and through e-mail with Neal, Justin and Brandon. After sitting for hours, managers came by one by one to explain that all 4 of the previous times I had visited the sales associates made mistakes and didn't fully understand what they had been offering to me, even though I have it in writing and several e-mails, and further explained I wasn't even in the ball park range of what we had discussed. Managers discrediting their own employees then asking for thousands more than the deal that was discussed on 4/25 just two days before I came to visit. Even the sales associates joking around about how they thought their managers were jerks, They did NOTHING to help us the minute we walked in the door. My family and friends will never go back to Kia Turnersville thanks to managers Mark and Vince who clearly have a play that they rehearse when customers walk in. At this point after sitting for almost half the day, my Dad and I were both livid (I had taken off work and driven an hour and a half just to go to this specific dealership). We left and drove up the street and purchased a 2016 Honda which is already way better than my Kia. Don't ever go here. Absolutely appalled. We've been loyal customers for years, purchased 3 cars from here, new management has taken over and they are all low life xxxxxx, every single one of them.


Made my daughter's birthday wish come true!

5
Susan Mascitti on 04/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I brought my daughter in on her 25th birthday a few days after I had purchased a new Sportage for myself. Justin had birthday balloons waiting at his desk for her. It was her wish to purchase her first new car on her 25th birthday. Justin and Mike made her wish come true! She ended up with the car she wanted with the payment she wanted. They even surprised her with a big red bow on her car! Her first car buying experience was a very good one thanks to everyone at Turnersville Kia.


Best experience!

5
Nicole_Spillane on 04/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience that I had at Kia of Turnersville was amazing! This was my first time car shopping and I had stopped at a few other places to see my options. No where compared to the service that Kia of Turnersville gave me! I worked with Justin Rivera and would definitely recommend asking for him. I wasn't sure of what kind of car wanted, I gave him a price range I wanted to stay around and a few things I was looking for. He was very patient and showed me a variety of vehicles until I found the right one! When purchasing my vehicle Justin Rivera and Mike Golestenah made it a quick, easy, and great experience and I would recommend asking for them!


Amazing

5
Chris254 on 04/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience I had at Kia of turnersville was great. It was the easiest purchase I have ever made. I couldn't have asked for better. Ask for Brandon.


One stop shopping

5
jerry Green on 04/22/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a vehicle less than a week ago and it was the most painless purchase of a vehicle i have ever had. The salesman Shy was very helpful and extremely polite and was not like many other salesman that seem to push you. He was very down to earth and made the entire process very simple. The sales manager Vince made it the only place we went to and Shy and Vince made it easy for us to come home with a vehicle within a few hours. I would highly recommend this dealership to anyone and make sure you see Shy Lawrence and Vince Melfi.


Go with Robert

3.4
bparis1201 on 04/20/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 1.0 Overall Experience: 4.0

Robert was a very good sales man and took the time to go ahead and show me every feature of the car that I was looking at. Though I have yet to purchase I do plan on making a purchase in the near future.


amazing !

5
Daniellemiller538 on 04/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Josh was very professional ! I would recommend josh to anyone trying to get a car !! no matter what car I looked at josh knew his information on it !


Mostly Good...

3.8
TimT625 on 04/06/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

Updated... The only reason I visited Turnersville Kia in the first place was because the Internet manager invited me in with an exaggerated offer. However, other than that I did have a positive experience with salesman Robert and manager Mike Barse who tried to make things right. I did not purchase a vehicle at this time but will possibly give them another chance in the future.


Wonderful purchasing experience

5
April602 on 04/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Sales Representative Justin Rivera, Manager Mark Narsico and Management team member Chris Bobe was the most pleasurable purchasing experience I have ever had. Everyone at Turnesville Kia went out of their way to make sure they understood what I needed in a vehicle, exactly what my terms were and then worked to match me to the perfect vehicle and terms. I walked in with a difficult situation, being upside down on my vehicle, and the entire team immediately researched inventory, reached out to their contacts and actually made my dream deal come true. The knowledge of their products, resources and financing terms is absolutley second to none. I have purchased many vehicles, and will never go to a different dealership. Turnersville Kia made me feel like they cared as much about my situation and helping me as they would for their own family members. Their approach to customer service is stellar. I am thrilled to be a part of the Turnersville Kia family.


Shy Lawrence and the Team at Turnersville KIA

5
Andre Holmes on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience at Turnersville KIA! The team and atmosphere was very professional. I recommend stopping by Shy Lawrence's desk for assistance. He didn't try to sell me but assisted me with getting a vehicle that I love and could afford. It was a very comfortable and non confrontational transaction. Thanks Shy!!!!


Great first time experience

4.6
Clocren on 03/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Purchased my first new vehicle with a great salesperson who knew his facts. Was very patient in wanting to get me in the vehicle I truly wanted.


accurate, great service

5
tb215 on 03/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My rep Brandon was awesome. He greeted me in the parkinglot for starters. Once inside and I explained my situation and what i was looking for car wise and what i could afford he kept his word and got me in a vehicle with very low payments! Im thrilled Kia turnersville your awesome!!!! Thankz Brandon!


SERVICE

5
Bill on 03/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

MIKE JACONI THE SERVICE MANAGER IS THE BEST AND SHOULD BE GIVEN A RAISE. HE IS THE MOST HELP FULL AND NIECES GUY. I NEVER MET A GUY IN A DEALER LIKE HIM HE WILL HELP THE DEALER GO PLACES.


Good Deal

5
LG Stetser 3 on 03/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brandon Hutton got me a nice used car at a fair price. Definitely the best deal I found. He was very knowledgeable and helpful. He worked with me, until he got me a reliable car at a price I could afford.


amazing

5
ryane on 03/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very fair pricing. Brandon and managers were very friendly. Overall great atmosphere for buying a car i love my kia optima thank you once again guys!!!


Absolutely Awesome!

5
mtuss324 on 02/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first time ever looking for a new car, I thought I was going to have panic attacks the whole time, but happily I didn't. Brandon and Josh were absolutely amazing, they made me feel very comfortable and walked me through every step, they made a heck of a team. I walked away with a brand new 2016 Forte!!! All smiles and all tens from me!!!!!


Awesome experience

5
Cperez29 on 02/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I got to turnersville Kia I was a little nervous bit Brandon Hutton made me feel comfortable and he was very patient with me. He was also very knowledgeable which made everything very easy


Couldn't be happier!

5
adattilo12 on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Kia of Turnersville on Saturday February 6th. Heather helped me through the Internet prior to me coming in and when I arrived to the dealership. She was very helpful and kind which made my decision to come into the dealership and take a look at the Kia Optima. She then left me in the hands of their salesman Justin Rivera. Justin was wonderful! Every moment of my visit to Kia was positive, informative, and comfortable. Justin made sure I was happy from the moment I sat at his desk to the moment I walked out with my new 2016 Kia Optima! I love my new car and will be recommending Kia of Turnersville and Justin to everyone I know! Thank you Justin, Kia, and Heather for my new ride :) - Alycia


Waste of Time

1
SeeyaKia on 02/06/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Sales manager Diane scheduled a 7pm appt. with us to come in and see a 2014 Kia Sorento she was having transferred from a sister dealership. We packed up our twins and arrived on time. After hiding from us for 28 minutes, she finally came out to greet us. I said something seems off and asked her if the car was there because I scanned the lot for it before we entered. She said yes and was going to get it out back. She never returned! Instead she left another salesman (Rich) and her sales manager (Mike) to clean up her lies. She never got the car, tried to bait and switch us, and even left for the night without even telling anyone! We were left with her sales manager Mike apologizing up and down to us and making promises to get the car the next day. Well he couldn't because the car we wanted was sold 3 days prior which meant Diane never even contacted the other dealership! You'd think they would have made things right with an offer we couldn't refuse... But all we got was an email from Diane stating she can't wait to help us with the purchase of a car in the future! Yea right Diane! Such bad business! Thanks for making my family spend our Friday night being insulted by your team!


Beware of the Dealer Sticker

1
Beware on 02/05/2016

Overall Experience: 1.0

Let me start off by saying no matter how much you think you have covered everything before you go in there is always something new or something that you did not prepare for.The sales person and manager were nice enough but make sure you know up front that the little extra sticker on the window called "Additional Market Value" is part of the total cost of the car and that you WILL be sending ALL your time negotiating the cost of that and not the sticker price of the car.Basically they have added on a couple of options that don't seem too bad (Mud flaps, wheel locks small things like that) but the killer is charging you over $3,000 for three years worth oil changes !!!! You've got to be kidding me. Even if you get three oil changes a year that's about $400 for three years not $3,000.I would not recommend buying a car from this dealer unless you don't mind paying for these after-market items or somehow you can get them to totally remove them from the cost. Then maybe you can see exactly what you are paying for.But fortunately for them they have(Kia) have a good product to sell.


Brandon and Mark are THE BEST!

4.8
Amb5319 on 02/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Fabulous car leasing experience! Met my needs and sent me home same day with a beautiful new Kia! Bought my BMW from me and all! Thank you all! Keep up the great work!


AMAZINGG!!!

5
kiara23 on 02/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brandon was an amazing salesman. He was very professional and prompt, he answered all questions to the best of his knowledge. I would definantly recommend him to any of my friends and family. I truly believe that he is an asset to the company.


GREAT SALES TEAM

5
Santiago.Rafael on 01/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great sales team. I dealt with Justin, Marcel, Mark and Chris. I didn't feel pressured to do anything I wasn't comfortable with. They answered all my question to the highest of their knowledge. Recommended to all is a definite.


Go see Justin!

5
DR0125 on 01/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I walked into the dealership last week not expecting to leave with a new car, but I did. And the reason I did was because Justin spent hours with me test driving every car I was interested in, answering my questions honestly, and helping me make a smart decision. I never felt rushed or pressured and both Justin and Mike stayed until after they were closed to help me take my car home that day. I have never received the level of service that I did that day.


do not honor their promises.

1.6
sylvester on 01/11/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 4.0 Overall Experience: 1.0

I bought a 2014 kia optima new. They told me at the time if I ever referred anyone to their dealership they would send me 100.00. two weeks ago I referred my cousin and his daughter to the dealership they bought a new kia mentioned my name but could not remember my married last name. I immediately called the dealership spoke to mike g who stated he would get back to me. I didnot hear back so I called him. He stated he could not give me the incentive and denies my cousin told him about me. Needless to say I will not ever refer anyone to them. So be aware they will not honor their promises to their customers. Wow losing customers over one hundred dollars is such bad business practice. They aren't interested in customer retention or customer satisfaction at all. Such a shame.


Great experience

5
Anthonyfitz on 01/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I walked and he immediately helped me find what I need for a great price! Very warming character 10/10 would do again car is great


Very friendly and personal!

5
Cupcakegirl25 on 01/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great sales person named Justin who took care of us and was really friendly. When we came in we told him what we had in mind and we test drove 2 vehicles and wasn't pressured to buy. They did what they could and made sure we got what we wanted. Everyone was nice. It was a awesome experience through out the whole process. Will be back in the future.


fast and no pressure

5
joelle Lewis on 12/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My 5 year old daughter enjoyed her self with the complimentary hot cocoa. Most importantly Richard Martellio was amazing. I never felt pressured. He went over all of the safety features and he did not waste my time he showed me the Kia soul I wanted and never pressured to buy a new vehicle which I greatly appreciated. Every single person seemed happy to work with me, my husband and always included my 5 year old daughter. I could not say enough good. My experience was the best I ever had in Danny dealership. And in the end they helped me get an awesome deal in the car I wanted. My sales consultant was the best.


Great experience

5
Maryann s on 12/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Rich b was great, kind, and very knowledgeable. The process went smoothly and quickly. We love our 2016 kia sportage. All the managers i met were very nice happy and pleasant. The fianace manager chris was very helpful and friendly. Heather in the internet department was the reason i chose your dealership she was kind and knowledgeable, you have a great staff and clean nice establishment. I will be recommending turnersville kia to all my friends amd family. Thank you all for everything.


Great Service

5
Tor12345 on 12/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service from steve sheppard amd the rest of the crew from here, will highly reccomend to anybody looking for a vehicle. Greatest experience ever


awesome

4
Jennifer on 11/30/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 3.0

I had the pleasure of having Brandon as my salesman. Not only was he upfront and honest, he was funny and very outgoing. I got my dream car and I owe it all to him. I would recommend this dealership to anyone looking to buy a car. The overall experience was great and I wish there was more salesman like him.. Keep up the awesome job Brandon...


Great experience

5
Kelce on 11/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I will recommend this dealership to anyone who wants a car, Steve sheppard was great with everything along with Mike they got me to where I needed to be payment wise. And there was no pressure at all, over all great experience


Best experience

5
31984 on 11/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best experience ever Steve Sheppard was great along with the whole staff, I will highly recommend this dealership to anyone who is looking for a no hassle deal.


Brandon is a great employee...I will be sending people.

5
Kris1004 on 11/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brandon Hutton is a great person.....I had a wonderful experience with him. My mom and I each bought a car from him on November 27, 2015. He was extremely kind and helpful. I will definitely send people his way and I will be coming back when that time comes again. I think everyone who works there should look at how Brandon treats his customers,...he really is great. Thanks!!!


Experience

5
Linda on 11/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership is awesome in every way they gave me a great price on my 2015 optima I love my car and would recommend Steve Sheppard and Mike G to anyone who ask


Very pleased.

5
Bwash33 on 11/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am pleased to say that i had a pretty good experience at Kia. I am now a proud owner of a 2015 optima and love it.


Extremely satisfied

5
Love123 on 11/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been working with Brandon for the last month and a half and finally I got a brand-new 2016 Kia sported Thanks brandon


Brandon Hutton

5
Quinn13 on 11/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dealt with Brandon Hutton! Very professional, knowledgeable, friendly, all around on top of everything. Best car buying time ever. The entire dealership were great. Brandon gets A+++ from me!


awesome

5
Jennifer1014 on 11/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in not sure if I would even be able to get a car but I had the best salesman in the business.. Brandon was upfront and honest and he was so polite and reassuring... I can say nothing but great things about him, not to metion the 40in tv we got.. I recommend this place to anyone... And I would send all my friends and co workers looking to buy a car to Brandon.


$195 for a key? Try eBay, $6

1.8
mreitter on 11/24/2015

Customer Service: 1.0 Friendliness: 4.0 Pricing: 1.0 Overall Experience: 1.0

I contacted service to get a new key to replace the key blade holder that broke on my key. Rep wanted $140 for the new key, and $55 to reprogram it. I found it on eBay, with shipping, for $6. I can take apart the old device and swap out the broken piece. Almost $200 is highway robbery. Had you offered to do what I am doing for $20 or so, that would be reasonable, but $200? You should be ashamed to treat customers that way.


A GREAT EXPERIENCE!

5
jambro777 on 11/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A true pleasure dealing with Brandon of Turnersville Kia. No pressure, no hype, just a GREAT DEAL. I am totally satisfied with my new 2016 Kia Sorento and recommend this sales associate and dealership to all. I also want to commend everyone else for making my experience a pleasure from the moment I walked into the dealership. VISIT THIS TEAM NOW! You won't be disappointed!


Great dealershlip

4.8
Lynn1344 on 11/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

In addition to leasing my new car I had a medical emergency. My sales person Ryan handled a very frightening situation with speed and effeciency.


they are very friendly and hospitable. atmosphere is warm

4.8
geh on 11/22/2015

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased to new Sorento from this dealership. Each time it was affordable and a great experience. Sales and management were always acommodating. They always fit my budget. I highly recommend this dealership.


The mircale maker

5
B.Piazza15 on 11/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brandon is the greatest dealer I've ever met. Price, friendliness, honesty, and funny. This guy has it all. Not only did i buy my car with him but i brought my brother there and he worked a miracle for him too. Even when I come in for service on my car he always says hi and ask me hows life. Best deal in the turnersville auto mall we could find. I recommend him %100.


Kia Sorrento

5
Menicely on 11/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to Kia of Turnersville on a whim. Looked at a few preowned sorrentos which weren't really my style. I was asked what it was that I really wanted/liked. Well, that was the 2016 Kia Sorrento. Marcel was great and helped us with the process but we decided to really think about the decision for another week. We went back the following week and met with Brandon, Marcel was with another customer. Brandon was great from start to finish and we ended up walking out with a 2016 Sorrento!!


Amazing

5
Mgalante on 11/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just want to say that I went to a few other dealerships before I came into turners ville Kia but when I walked in the doors an was greeted by Brandon i felt at home like he was just a friend trying to get me in the right car so after few test drives he finally got me into a car for a great price an I have been spreading the word that Brandon Hutton from Kia is the man with the plan


2013 Ford Focus

5
Dmassa1118 on 11/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was hands down the best service I have received at a car dealership. Brandon Hutton was very knowledgable and friendly during both of my visits with him I would definitely recommend anyone go to turnersville Kia and ask for Brandon, you won't be dissapointed


Least stressful car purchase ever!

5
joy93071 on 11/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an excellent experience at Turnersville Kia! Sales staff and management gave me several options to fit my needs. They were patient and explained everything without the typical "sales pressure" you find at other auto dealerships. This was my second Kia purchase and I am very happy with the performance and price of both vehicles. I would recommend Turnersville Kia to anyone!


Awesome

5
Carebear1234 on 11/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First, let me say, this is the first review I've ever written! Last week I walked into this dealership not thinkin I would ever be able to get into a new car but my salesman Steve Shepard made it happen for me. I am so happy to be outta my old car n into this beautiful brand new 2015 Kia Optima! Thank you for all ur help Steve!


great dealer and salesman

5
soul man on 11/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was in the looking to buy a used 2014 Kia Soul and went into Turnersville Kia and was greeted by Sean Smith. Sean was very friendly, professional and accommodating; the best salesman I ever encountered. He was very informative and patient when answering any questions that I had. I would recommend Sean to anyone I know looking to buy a new or used car.


wonderful service

5
marnew on 11/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The whole process was easy thanks to neil.He was helpful follows up and all around pleasant and helpful.This is the most pleasant car buying experience we have had.


Great experience.....

5
Twyla43 on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am pleased with my vehicle and would send everyone I know to see you guys. Ryan Mondelli was great, and I will be to see you guys again.....


A place where I would purchase all my future vehicles

5
Krazy bout my kia on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ryan Mondelli, very happy with him as a salesman. His vibe is relaxed, chill, and no pressure. Any question we had he was quick to answer it, or got back to us as soon as he could. We new the model we wanted and Ryan gave us the perfect fit. I love this car, rides great, roomy, great on gas and has a ton of standard features they don't offer on American cars. Had an 06 serento and several other vehicles in between and I'm glad to be back in a Kia! Get a call or a card in the mail from Ryan asking how we like car. Ryan was great at pointing out and instructing how to use all its features.


Lengthy but pleasant

5
Snydza1076 on 11/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My credit isn't the best but the finance team worked with me and kept me informedwith their progress throughout the process. While I was waiting at the dealership the salesman took the time to keep me occupied and we talked about the cars on the lot, even though they were cars I couldn't afford, just to keep me entertained. Like I said my visits were lengthy but pleasant.


NEAL JOHNSON

5
ME on 11/07/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

BEST SALESMAN I EVER PURCHASED A CAR FROM.ENJOYED DEALING WITH HIM.BOUGHT OVER 20 CARS AND TRUCKS AND THIS WAS ONE OF THE BEST SALESMAN I HAVE WORKED WITH TO PURCHASED FROM.HE MADE SURE I GOT WHAT I WANTED--- YET NO PRESSURE TO BUY.!!!!!!!


Love My Kia

4.8
Sherry2015 on 11/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Ryan was very helpful, and new everythin about the vehicle. He always returns my calls. would definitly recommend him! I received excellent service. Very happy with my purchase


Excellent Service

5
Bruce2015 on 11/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently I bought a Used KIA Optima 2012 from Ryan Mondelli. He approached me in the lot, and introduced himself. He had a very friendly outgoing demeanor about him. He gave us plenty of time to continue to peruse the Used KIA Optima's in the lot. Once we had narrowed our selection down to one car, as if on cue, he appeared, and we discussed details about the car. He seemed very knowledgeable, able to point out all the features. During the whole process from test drive, to negotiating a price, to finalizing the sale, Ryan was courteous and professional. Other Managers who assisted with the sale were also very helpful and accommodating. I am very happy with the car, and I would have no hesitation in buying another car from Ryan.


Great Experience

5
Sarah T on 11/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Steven Sheppard was my salesman. This guy was great. He took his time, explained everything in detail to me and most importantly gave me a good deal. He is by far the best car salesman I ever had. In the past I have regretted after purchasing the deal I got. Not this time. I recommend all ladies who are leary of car salesman to give him a call.


Easy and hassle free

5
Rebecca52309 on 11/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently leased a KIA Sorento from Steve Sheppard. Steve had a very thorough knowledge of the car and all of its features. He was professional, personable, and polite during the whole entire process from the moment we walked in, until we drove off the lot. I would recommend KIA of Tunnersville, and especially Steve Sheppard to anyone.


Great Experience

4.8
Sarah2015 on 11/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a great buying experience. I was very pleased with my salesman Steven Sheppard. He was helpful and explained everything in detail. I have no regrets with the purchase of my 2016 Sorrento and the deal I obtain. I do plan on going to him for future purchases. I also really have to compliment their service department. They are always pleasant, helpful and willing to answer any questions. I have purchased a Kia from another dealership in the past and this one by far is the best.



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