Ashley is an amazing person! She made our experience so awesome I can't thank her enough! Ashley made us comfortable, took care of us, above and beyond what we ever expected.
Great experience. Easy, concise, every choice possible.
Thank you Kevin and Jeff for great customer service you provided us to purchase our new car. We have never had such complete information provided with all the options we requested. You made it easy for us to complete the transaction very quickly. We are so happy with our new car! We are so happy with the good deal!
This place is awesome! being a first time buyer on a new vehicle Kevin Hamlin was very helpful on recommending the best option for me. Thank you Kevin for everything. You are the best!
I just wanted to thank Kevin Hamlin at Toyota of Stockton for his great service. I was in and out with what I wanted with no hassle at all. Everyone involved was very helpful and made this car buying experience second to none. Thanks againAaron Fitzpatrick
MY SALESMAN MR. LUIS ASSAD WAS VERY AWESOME MAN .HE KNOWS WHAT HE IS DOINGAND I HAVE WONDERFUL EXPRRIENCE.I WILL BE BACK A GAINTHANK YOU VERY MUSHMAHMOUD(MIKE)NIHAD
Great car buying experience
Kevin Hamlin made buying a car effortless. I came in on a Sunday and wanted a color of Rav 4 that the dealership didn't have. Kevin drove to Placerville from Stockton that day and returned with my blue car and had it ready for me the next morning. Great service.
A satisfied customer
Oscar was very helpful in providing information regarding the different models to consider. He also diligently searched for not only the model I wanted but, most importantly, the interior color of the car. Oscar also offered personalized services for delivery of the car if I had needed it. Asif was able to thoroughly and clearly explain the warranty and protection plans.
Go with jake nano and kevin hamlin-
Jake nano made this the best car buying experience ever. He was respectful and patient,fun. Jake nano listened to our needs carefully and didnt use any pressure tactics. We will surely buy our next car from him.i will recommend him to my friends that he is very helpfull guy..
Perfect car buying experience.
Eric made it a Fast easy and honest car buying experience for my husband and myself. He explains everything clearly and does not push. Works to make sure you get the best price he possibly can for you. I Would recommend him to anyone looking to buy a Toyota. The whole team there is friendly and easy to work with.
Go with Kevin Hamlin!!!
Kevin Hamlin was amazing to work with: forthright, honest, engaging, helpful and forthcoming. He matched the best price I could find for my 2016 Prius Three and then made the process of purchase clear and easy. This was, by far, the BEST car buying experience I have ever had.
Contact Kevin Hamlin
Just purchased a new Highlander from Kevin Hamlin at Toyota Town, Stockton. With Kevin's assistance he found the exact car I was looking for. Kevin made my new care purchase a very pleasant experience. He knows the Toyota product line, is very professional and honest. I would recommend you contact Kevin if you are in the market for a new car and give him an opportunity to serve you. I don't think you will be disappointed.
New Tundra Purchase
As many people feel, when it comes to buying a car, a root canal can be more appealing. I had put off purchasing my new Tundra for many months because the idea of walking onto a dealership lot made me nauseous. The high pressure, the guilt, the confusion, etc. As you pull into most dealerships the Sales Associates are standing out front ready to attack and pour on the pressure. I searched and visited about 10 different Toyota dealerships in the Bay Area looking for the one that made me feel comfortable and welcome. I did not want to be pressured, I just wanted to browse at my own pace. Well, I found my Dealership. It is Toyota Town of Stockton. Kevin Hamlin made my experience completely enjoyable and FAR exceeded all of my expectations in buying a car. With Kevin, there is ZERO pressure and he will be 100% honest with you. He's a real dude that gets it! He's been in the car industry for a very long time and will make you feel immediately comfortable during the entire process. I have purchased several cars and have worked with several Sales people in my time and this was by far the best experience that I have ever had. Also, I had the opportunity to work with Asif for the financial piece of the process. He was also incredible! He knew exactly what he was doing and got me in and out very quickly. WOW.................just WOW! I will continue my future car purchases here and highly recommend you do the same. I have already done the homework for you. Keep up the amazing work Toyota Town of Stockton!
Beyond pleased with the experience I had today at Toyota Town of Stockton. Kevin did everything he could to help me get into the car I've been wanting! I applied for the vehicle online and he helped me get through finance, with Ahmed, so I'd only have to come in and sigh the papers! He even went out of his way and showed up to the dealership, ON HIS DAY OFF, to make sure it was a smooth sail for me! He also, never made me feel pressured into getting the vehicle, unlike some dealers. Thank you SOOOO very much Kevin and Ahmed! You guys are amazing!
Pleasure doing business with your staff (Suzy)
Did not feel any pressure from your staff, listened to my needs on a vehicle, advised what would be best for me appreciated that, thank you
I requested information regarding a truck. I was written back very quickly and had received the information. They were very courteous. I did not buy the truck but am still in contact with the dealership. Excellent experience so far!
I can't stand dealerships with pushy and annoying Sales, with that said Toyota Town in Stockton was the complete opposite. I worked with Jake and Ron and was very pleased. After going to dealerships as far south as Visalia and up to Yuba City this was by far the best experience. I highly Recommend this dealership and will be a life long customer.
We wanted a very popular and hard to get configuration in our vehicle. It was hard to find a dealer willing to go the extra mile to ensure that we got exactly what we wanted. Kevin did just that and we couldn't be happier. Thank you!
2016 Toyota Camry se
Great service and very hospitable. They didn't clean the car well but the salesman took the car back and had them do the job right. Very personable and easy to work a deal out with.
Eric Gomez has great customer service! Thank you,
I highly recommend him for all your Toyota needs. He listens to your concerns and keeps you updated throughout the progress of the service on your vehicle. Thanks for the great communication and keeping me informed about my vehicle! Keep up the great work.
Mrs. Kathryn Starring-Rogers
I took my Prius in today for its 6 month check up. Mark Stults was professional, helpful, patient, and kind and respectful. I heard another woman talk about "his smile that greets, his kind eyes that he centers on one. She went on to say that he always demonstrates honesty." I must agree with her. When I got my keys back today, he smiled and wished me a good day. He said I could rest assured that my Prius was in excellent shape and I know I can trust him and all employees at Toyota Town
The best car buying experience of my life!
I went to 3 other Toyota dealers before I came to Toyota Town and 1 dealer after my visit to Toyota Town but I came back to Toyota Town because of the initial contact I had made with Kevin Hamlin. On my initial visit, Kevin was attentive, patient and spent a lot of time with me while I made him run a variety of purchase scenarios. I have nothing ill to say about the other dealerships but I felt that Keven was providing me with the best and most personalized service. I came back to Toyota Town (with my wife this time; the car was for her) and we were able to make a deal that I felt was fair and on a car that really fit our needs/wants. We were even pleasantly surprised by an option that we didn't think we were going to get. The entire time during our interaction with Kevin, he was pleasant, personable and respectful and we genuinely had an enjoyable time with him. When we got to the Finance Dept. we were introduced to Jeff Renwick and it was just like dealing with Kevin. Jeff was really helpful and personable and we had a rather boisterous time with Jeff, relating family stories and telling jokes. The entire experience was the most fun I've ever had buying a car, and I've bought a lot of cars over the years. We bought a couple of accessories for our new car and even the folks in the Parts Department were pleasant and helpful. I would definitely came back to Toyota Town and buy from them again and I would recommend Toyota Town to anyone wanting to buy a car. The customer service is second to none!
My Advisor Derek Santos, did an excellent job keeping me informed about the progress of my car repair. He went overboard in heling me purchase tire, to and for my benefit,Lampnt W
Luis Rubio was great to work with. He was knowledgable and was not pushy at all. I hate buying new vehicles because most sales associates are pushy and too aggressive.
My first time at Stockton Toyota, great experience!!
Went to other car dealers in the area, I'm glad I ended up at Stockton Toyota, Kevin Hamlin was very nice, patient and very helpful with my Scion purchase. I recommend Kevin and Stockton Toyota 100%.
Thanks for your great service. Even though my folks live in Berkeley, they prefer to have their Toyota serviced with you! And naturally I service my own Toyota with you guys.
Eric Zheng is the man!
We went to Toyota Town of Stockton just to "look around" but ended up leaving in a new Rav4 thanks to Eric's bottom line pricing.
Eric is the best person to deal with
We purchased Toyota Corolla LE from Eric at Toyota town of Stockton. He was very nice to talk to and the whole process was completed without any hassle and very quickly. We drove from bay area to buy the car from him! Thank you Eric!
Awesome Experience - New Tacoma!
We started our new auto search online and happy to have met/got connected with Eric Zheng through internet sales! He was awesome throughout our search/buying experience. Since we were not in a rush to buy a new vehicle on the spot, Eric Zheng was patient (no hassle). He answered our questions in a timely manner. He listened to what we specifically wanted (type, trim, colors of interior/exterior & options) and was very informative with his searches. He kept us posted on details/great communication. We would definitely go back to Eric Zheng again and would recommend him to our families/friends. Thanks Eric!
Professional and Prices cannot be beat
This is the second Toyota Highlander that I have purchased through Kevin Hamlin from Toyota town of Stockton in the last 2 years. My first purchase from Toyota Town was in May of 2014, I purchased a Toyota Highlander LTD Platinum. I had done all my homework, I knew the Consumer Reports dealer cost and Holdback, I knew what other people were paying through True Car. I knew what a good friend had paid for a Highlander Limited in Fresno. I was fortunate enough to make contact with Kevin Hamlin the internet sales manager at Toyota Town of Stockton. He told me what he had coming in and the price he would sell it for, it was as easy as that. His price was much less than what my Friend had just paid for a Limited and Kevin was selling me a Platinum. From the homework I had done I knew it was truly an exceptional price. When it came in he called me during the week. I couldn't go until the weekend and he held the vehicle for me until Saturday. Car buying had never been so simple. I dealt with a professional, and not the sterotypical car salesman. All the terms and arrangements were made by email and a phone call. (Simplicity in buying a Car). All that was left was for me to drive to the dealership, sign the paperwork and pickup the SUV.Because a tractor trailer lost his axle on the freeway and it hit and totaled my 2014 Highlander. I was in need of another Highlander. Immediately looked at the local dealership Inventories to see if any of them had a Highlander LTD with the technology package and the color. I looked through the Costco program and had to dealer locally that had the vehicles that matched what I wanted. However I already knew that if Kevin had the vehicle he would provide me with a lower price. I called Kevin in the morning, and by the afternoon he sent me the specs on a Highlander he located at another dealer. Sure enough his price was well worth the trip to Stockton. Maybe more importantly I feel I have a trusted relationship with Kevin, based on his performance, I know that he is a man of his word and his representations are 100% true. You do not have to carry the skeptical attitude that you must have when dealing with other salesman and dealerships that are telling you they are giving you a great deal and they are not. I believe he is a man of integrity and the kind of person you could send your aged mother to buy a car and know that he would not try to take advantage of her. If you are in the market for a new Toyota, do your self a service and get a quote from Kevin, you will not be disappointed and you will be treated professionally.
Trade in my Rav 4 for Corolla from ASHLEY
Ashley who is the Internet Manager helped me as I was driving from Washington DC to California. I wanted to trade in my existing Rav 4 for a new Corolla and no dealership in Fresno was giving me the help I was asking for considering I was calling from out of state. Ashley took care of me and gave me a steal on the price of my new Corolla! She made sure that all paperwork and processes were taken care of prior to my arrival. She is truly the nicest person in the world and never once treated my like a customer. She was a friend all the way and I am happy I drove 120 miles from my new place in Cali to come get my car from her! I love Ashley's service!You wont regret buying your car from her!Thanks,Nick
Buying my Rav4 through Stockton Toyota was absolutely the best decision I could have made! My husband and I shopped around and we should not have even wasted our time doing that. Kevin Hamlin was honest, no hassle, remembered us and what we wanted/needed and made sure that we got the BEST DEAL possible without pressuring us into buying something we didn't need. It took about an hour and a half for us to drive off the lot in the car of my dreams and I could not be happier! Don't bother shopping around anywhere else. Just go see Kevin at Stockton Toyota and you will not regret it. My husband and I have found a dealership for life.
Happy Customer came back for a 2nd car
We purchased our 2nd car from Toyota Town 3 months ago! And we just went back for a 2nd car for our family member. If you are willing to drive to Stockton, these guys will make your visit worth while. I have found them to be honest, efficient, and overall pleasant to negotiate with. You simply can't say that about most of the Bay Area Toyota Dealers (here's looking at you Melody Toyota and Stevens Creek Toyota). So if you are in the market for a Toyota - don't hesitate to reach out to Toyota Town and specifically Kevin Hamlin.They are the best!
Will visit again if needed, highly recommended.
Before I spoke (on phone) with Kevin at Toyota Town, I had visited two dealerships and called at least 10 around SF Bay area. Kevin offered me the best deal, entire discussion took less than than 5 min and I was ready to buy. I found Kevin very direct and honest. Communication was very smooth and effective. He treated my family very well while we were at Stockton Toyota Town, it was well worth driving from Sunnyvale to Stockton. Kevin made car buying process as easy as buying tomatoes. Understandably, it was a bad joke, but honestly, it was as close. Once we agreed upon the price, Kevin gave me choice among all available cars, and I picked the one I liked most. There was no nickel and dime over trivial stuff such as extra accessory or color. Also, Kevin helped pair my cell phone with car before we drove away from dealership.Kevin is a pleasure to work with. He has left a long lasting positive impression on me. If I were to be a car salesman, I will try to be like Kevin. I highly recommend you see Kevin at Toyota Town while you are shopping for a car. Happy car shopping. I am glad mine is over at least for now :)ThanksDeepak
No Pressure and Great Service!
If you are searching for the perfect vehicle, go see Kevin Hamlin at Toyota Town of Stockton. We were searching for the perfect Camry for our family and after going to several other dealers, we went to Toyota Town of Stockton where Kevin helped us in finding that perfect vehicle for us. We gave him 2 color options for the Camry we were searching for and he showed us the various options in those 2 colors, based on the model we wanted. There was no pressure to buy, like at the other dealers we visited. It was a great experience working with Kevin. We got a good deal on the perfect vehicle for us and we are extremely happy with not only our purchase, but the best customer service we have ever experienced. We will absolutely be back to see Kevin and his team for our next purchase and we recommend anyone searching for their perfect vehicle to go to Kevin Hamlin at Toyota Town of Stockton. He helped us find our perfect vehicle at a good price and I'm sure he could help you find yours!
I don't normally do surveys. That being said, I wanted to relate the very good experience we had with Kevin Hamlin at Toyota Town. Kevin endured my OCD tendencies with a smile & patience and after several visits and many test drives, he put me in a car I am happy with ! A fair deal and a really nice car ! Adam in finance was very easy going, polite & professional too. I would definitely recommend Kevin Hamlin and his team.
Again I had an excellent experience with my Camry Hybrid at Toyota Town. Mark Stults, Rick Macias, Marquis Hampton, and Derick Santos have all been very polite, helpful, kind, with good senses of humor. Every time I have to take my cars in, I am thankful it's Toyota Town. Mark has been my hero and literally has saved my life. One doesn't forget things like that.
If you want the BEST Service, Go see Kevin at Toyota Town
Kevin at Toyota Town went above and beyond with his dedication to client satisfaction. Even though he didn't have my exact vehicle at his dealership he was relentless in finding me exactly what I was looking for. He even went as far as placing an order with production in case he couldn't find it on the ground. He was patient, listened to my needs, and didn't use any cheap high pressure tactics - the man is a professional. I would like to thank him and his team at Toyota Town of Stockton for taking care of me and my family in helping us get into the right vehicle for our needs at the right price. I would recommend anyone in the market for a new vehicle to go see my friends at Toyota Town of Stockton!
Great price, great sales person and great experienced!!!!
Toyota Town of Stockton offered the best price for the car we were looking for. KevinHamlin was very helpful&highly recommend for your next carpurchase.
Service above and beyond my expectations
I would first like to thank Eric Zheng for his efforts in helping me purchase my new Tacoma. Sadly I had a horrible experience at Livermore Toyota a salesperson told me he had the truck I wanted but when we got there he said it was sold and proceeded to try and sell me another truck that was way out of my price range and they would have the truck I wanted in a few weeks. Luckily I was in contact with Eric and he was upfront and honest and told me that he could have the one I wanted in a weeks time. I really appreciated the honesty and time he put into making sure I was satisfied.
My first car purchase
Went to Toyota Town of Stockton to just look at a 2016 highlander and ended up purcahasing it. Eric Z. helped us and I have to say he was the best! No hassle, explained everything and got us the best deal. I highly recommend him. Great personality, we laughed the whole time and made the whole process not stressful at all. I'm so happy with my purchase and the service I got from him. So if anyone ever wants to look into purchasing a car, go to Eric!
Outstanding Buying Experience at Toyota Town of Stockton
I would like to comment on the service and conduct that I received by Toyota Town of Stockton, and in particular, Eric Zheng. Lets start with the bottom line; in my 55 years of life, it was the one of the finest purchasing experiences that I have had. 1st. Efficiency: I was contacted minutes after I had made the internet inquiry on the Toyota website, as opposed to the hours, days with other dealers that I had reached out to. 2nd Price: Hands down, Toyota Town of Stockton defeated all competitors. Eric Zheng was able to negotiate a price low enough to compel me to drive from 3 hours away to purchase. The price was so good that I was actually able to upgrade to the next level of Prius, and still stay within my budget. 3rd Professionalism: I could not have asked for better treatment as a customer, than the treatment I received from Mr. Zheng. It is obvious that Toyota Town of Stockton screens their staff aggressively; and the professionalism of Mr. Zheng is a clear reflection of that. From the time I came through the door until the time I drove off the lot, Eric Zheng made certain that every question that I had was answered; and being a consultant for a living, I asked a lot of questions. I spent a good deal of time looking at different trim levels and colors. Due the the large inventory that is on hand at Toyota Town of Stockdon, it required that I be shuttled to an off site parking area. As a result, I was able to drive a Prius to and from, in addition to my test drive. This gave me a valuable feel for the new Prius and a confidence in the decision to purchase. 4th Offers during the sales demonstration: Add on products or back end products offered through Toyota by Mr. Zheng, were done in a very professional, non invasive, non-over pressured manner. While I did not purchase all of them, I did purchase an extended warranty. 5th Offers during the purchase transaction: Again, Add on products or back end products offered through Toyota by Adam Baza, were done in a very professional, non invasive or non-over pressured manner. They were well explained and offered. The efficiency and speed that Mr. Baza worked at to complete the paperwork was impressive. 6th Vehicle Set Up: Mr. Zheng spent a good deal of time training, explaining and familiarizing me with the set up of the GPS, Premium Sound System, and Electronic Dash Board settings. He explained in excellent detail. the system that Toyota calls Entune. When I left the lot, I did not have to set the clock, date etc. myself. There was no ambiguity as to how to scroll through the menus. The vehicle was ready from the gate; and I had full knowledge of the other Entune options that were available to me; as well as how to change settings. 7th Follow up: Eric Zheng followed up 2 times post sale to be certain that I was a satisfied customer and to answer any questions that I might have regarding the vehicle settings, just in case I may have forgotten. This was not only unexpected, but very impressive. It showed a genuine concern for me as a customer and a great way to cement my return to Toyota Town of Stockton as a repeat customer. I did not feel hustled out the door post sale as I have with other purchases at different manufacturer dealerships over the years. Toyota Town of Stockton has got it right with their customer relations/sales person training and policies. Eric Zheng is an excellent representative of those policies. Well done Toyota Town of Stockton.In my profession, customer service and satisfaction are paramount and must be strictly adhered to. Xiaoyu Eric Zheng is an excellent example of those compulsory attributes.Clearly, I will refer any of my friends or family to Toyota Town of Stockton, when considering a Toyota purchase; just as I was referred by a close friend, that drove from Fresno to Toyota Town of Stockton, to make his purchase.
the best salesmen i ever met
good customer service,friendly and helpful!!!!!that is the best toyota in my life so far.i"ll bring my friend to Toyota Town of stockton if they need a car and get good service.
New Car Purchase
I have purchase 3 Toyota's in my life and it's such an amazing car. On 5/152016 I took my Mom to pickup her first Toyota, a Rav4. Kevin Hamlin the Internet Director of sales helped us and my mom couldn't have had a better experience. Kevin came in on his day off and cut his vacation short for us. That's the service that makes you keep coming back. I purchased my first Toyota in 1996 and my 3rd in 2008 and I've never done a service anywhere but Stockton Toyota Town. The Service Manager Steve Heminger is the Best. Thanks again for a great experience Kevin and making my mom's day.
I have to commend Toyota Town of Stockton. After having a not so good experience. I was contacted by Eric Zheng and he was very kind and attentive towards my needs. He made sure I got what I was looking for and worked with me. I was impressed with his kindness and willingness to work with me, which many dealers do not do. I highly recommend coming to Eric as he will put you as the customer first! SO satisfied with my purchase and the fact I chose Toyota Town of Stockton! Thanks Eric! (:
Being a first buyer can be very nerve and scary. I don't know anything about the car. When we went there,we were so happy that there is a person who can speak Chinese. Our English is not very good, that helps me a lot. Eric is a very performance , he helped us a lot and got us an amazing deal. We bought the car very quick without doubt . We were so glad that Eric can be there.
6 Star customer service
I just want to complement MARK STULTS on his excellent customer service. This guy treats you like family and gets the job done thanx Mark and keep up the good work.
Go See Kevin
Went to see Kevin Hamlin about a Tacoma. He's a great guy. Great experience. I happily recommend him to anyone looking for a Toyota.
Need a car? See Kevin Hamlin! That's it!
Let me start off by saying this was my first car me and my wife purchased from any dealer. I live in antelope and before consign down to Stockton Toyota town I did 2 months of research and dealt with over 15 dealerships and many more sales personal/management across the Sacramento area and even towards the Bay Area. Everyone was different and everyone had their own stories to tell to tempt me into buying from them with reasons why should here and not there and why I should buy today and not tomorrow. Somewhat the color I wanted but then not the interior, some had both but the the trim of the car, some tried to sell me the color I specifically kept saying I do not like and I do not want. Too much Pressure and I didn't like any of that it was frustrating and it almost made me quit on my attempt to buy a Highlander After 2 month I decided to do something I should've done a long time ago, go and see Toyota town of Stockton. I spoke with Kevin Hamin and I was very happy with the response he gave me. I was very specific in what I wanted and he got Everything down for me just how I wanted it, No questions asked! honestly I was nervous because I thought it was too good to be true that I finally found someone who agrees to give me exactly what I want for the price I want. It's amazing how if you want something just keep trying and you'll get what you ask for and with Kevin Halmin I got exactly what I wanted and more! If your interested in purchasing a new/used car, don't waste time going to dealerships that don't respect you and try to sell you something you don't want. Go to Toyota town of Stockton and see Kevin Hamlin, he will be very helpful and will make your car purchase experience extremely easy, you will not be disappointed!
Kevin Hamlin is the best sales person I've ever dealt with
Updated 5/18/16 to reflect car purhase: Kevin Hamlin is one great person to work with on buying a car. Although I initially missed out on the exceptional deal he had lined up for me on a 2016 Camry XLE V6, due entirely to an email problem on my end, Kevin contintued to assist me and try to help me find what I was looking for. In the end, he was able to get me into the car we had initially discussed and I've been happy every moment since then. He was upfront and honest. My BS detector never went off a single time, and I've got a very sensative BS detector when it comes to car sales (I've owned nearly a dozen and helped many friends with their purchases).Shop around all you want, but if you don't at least check in with Kevin to ensure he can't beat your current deal, you are probably paying more than you should for your Toyota. DO NOT buy a Toyota anywhere else without at least checking with Kevin first.More update on 5/18/16: I've now had the pleasure of working with the parts department and Alan Meyers, head of the parts department. Everyone has been extremely firendly, efficient and accomodating. I live near Marysville and work in Sacramento. There are at least 8 closer Toyota dealerships I can think of, yet as long as the Service Dept at Toyota Town of Stockton lives up to the high expectations set by Kevin in Sales and Alan in Parts, I will bet taking my new 2016 Camry XLE V6 to Stockton for every routine mainentance and repair. I've owned an '88 Celica GTS, '99 Camry LE, '07 Camry XLE V6, and now a '16 Camry XLE V6. I've dealt with dealerships all over the greater Sac metro area and from Yuba City to Chico, but never received the kind of personal treatment as I have from Kevin Hamlin, Alan Meyers, and I soon hope the service department. I'm a lifer on Toyota quality and as of now, I'm a lifer on Toyota Town of Stockton. My wife wants the Scion FR-S to replace her '93 BMW 325is w/ 260K miles, so we plan to reach out to Kevin again within the next six months or so, and start a whole new relationship.I'll close by simply repeating myself: shop around all you want, but if you don't check in with Kevin Hamlin at Toyota Town in Stockton before buying, there's a xxxx good chance you're paying more than you have to for your next Toyota or Scion.
Let me start off by saying this was my first car me and my wife purchased from any dealer. I live in antelope and before consign down to Stockton Toyota town I did 2 months of research and dealt with over 15 dealerships and many more sales personal/management across the Sacramento area and even towards the Bay Area. Everyone was different and everyone had their own stories to tell to tempt me into buying from them with reasons why should here and not there and why I should buy today and not tomorrow. Somewhat the color I wanted but then not the interior, some had both but the the trim of the car, some tried to sell me the color I specifically kept saying I do not like and I do not want. Too much Pressure and I didn't like any of that it was frustrating and it almost made me quit on my attempt to buy a HighlanderAfter 2 month I decided to do something I should've done a long time ago, go and see Toyota town of Stockton. I spoke with Kevin Hamin and I was very happy with the response he gave me. I was very specific in what I wanted and he got Everything down for me just how I wanted it, No questions asked! honestly I was nervous because I thought it was too good to be true that I finally found someone who agrees to give me exactly what I want for the price I want. It's amazing how if you want something just keep trying and you'll get what you ask for and with Kevin Halmin I got exactly what I wanted and more! If your interested in purchasing a new/used car, don't waste time going to dealerships that don't respect you and try to sell you something you don't want. Go to Toyota town of Stockton and see Kevin Hamlin, he will be very helpful and will make your car purchase experience extremely easy, you will not be disappointed!
It was 6.30pm when we went to see Eric who can speak both English and Chinese,we had a nice conversation and soon we made the purchased of Avalon.It was so exciting to drive it back home immediately because Eric gave us a nice price.We appreciate his helping us,he is a really dedicated guy,Iwant his boss know he was still working after we left at 9.15pm.
Ashle in the sakes department is great!!
Great customer service everyone is super friendly!! Second car purchase with asif and ashley was great she was never pushy just very honest and very helpful!
best of the best
Quickly responded to my inquiry, and answered my 5 stars. eric was personable, extremely knowledgeable, and professional. He was also impressively responsive to all inquiries, queries via emails, calls, etc, while following up very tactfully (this is an art form) when I stopped calling, and to boot, eric provided me top-notch service and answered all my questions. He really is an asset to the company. I would have purchased the car then and there if I had not been interested in a lower-mileage car, just based on the excellent service alone. Though I did not end up buying the car, I will definitely keep this dealership in mind next time I hear of someone looking to buy a car. Thank-you!
I reached out to Stockton when I found they had what I was looking for in stock. At first I had a sales rep see if the vehicle was on the lot and never got a call back in the time frame I wanted. I would have docked all my stars if I didn't get Kevin on the phone after I called right back waiting for the first sales person to "check if the vehicle was in stock." Considering it is difficult to find vehicle, sales should have known better.Anyhow. The 5 stars goes to Kevin Hamlin. It was great from the start I called on Monday, picked the vehicle up next day. He made sure everything was set with the vehicle (including connecting my phone to Bluetooth) and I was out quick with my new ride. Reach out to him if you need a new Yota. Also, the guy in finance was awesome too, but I can't recall his name.Thanks Kevin!
I was in the market for a new Tundra. I shopped around for the best price. I sent an online inquiry about a Tundra that was in transit. I simply asked for their best price. Kevin responded in a very quick fashion. He quoted me a very aggressive price from the bat. A price none of the surrounding dealerships could touch! I asked Kevin to let me know when the truck arrives on the lot (which was a few days from my first inquiry). Kevin emailed me, I came down that Saturday. Talk about an easy transaction. Wow! Is that even possible anymore? Kevin is a trustworthy guy and super nice. I've dealt with a lot of salesman and dealerships and I can't say enough good about this transaction I had at Toyota town of stockton w/Kevin. Great job guys, keep it up! All future business will be taken to you!
Promises Were Kept
I was interested in buying a Prius, so I went to Toyota's website and sent out an inquiry to every dealership in a 20-mile radius. I had done my research and found a fair price for the car I wanted. Many Toyota dealerships got back to me via email, but it was Xiaoyu "Eric" Zheng from Toyota Town in Stockton who was able to quickly understand that I already had an exact car in mind with a fair price in mind.Eric was able to get the car I wanted to his location in just a few short days and when I came in to pick it up, he gave me a hassle-free experience with no tricks or games. He gave it to me for the exact price we had discussed online. He helped guide me through the paperwork and then sooner and easier than I expected, I was sitting in the waiting room for my new car to be ready to be taken home. Eric insisted that I leave with a clean car and a full tank, after all. :)Asif Mahmood in financing did a great job explaining all of my options for extended warranties and financing options. I politely declined any extended warranties and Asif took each no for an answer and respected my decisions. No hassle from financing, and when all was said and done, I signed a contract for the price I had expected to pay before I walked in the door.Eric and Asif gave me a pleasurable experience when other dealerships couldn't even get through the e-mailing phase without frustrating me. And to top everything all off, when I had asked Eric for some alloy wheel locks, he directed me to the parts department and helped me get a great price on them! He had already sold the car! He didn't have to do that! That, my readers, is called going the extra mile for great customer service.
2016 Toyota Rav4
I bought a new car today, salesperson Eric Zheng helped me and my wife, from the moment we showed interest through Costco's car buying program Eric kept in touch with us, treated us with respect with no high pressure sales. Eric explained all about the car, gave us a better financing option than the one we came with from our own bank, we feel we got a good price as I did my homework prior to contacting the dealership.Adam Baza from the finance department walked through the contract and financing, he was professional and patient with all our questions, made our experience a lot less stressful.I am satisfied and recommend Eric Zheng and Adam Baza.
Had a great experience at Toyota Town of Stockton! This is the first Toyota we have purchased and we are very happy with our decision. Kevin was extremely helpful, made us feel comfortable, and did not pressure us to purchase a vehicle. He was very knowledgeable and made an effort to find the right vehicle for us based on our preference and budget. This was the most stress free car purchase we have ever made. I would highly recommend purchasing a vehicle at Toyota Town of Stockton.
This was our first time purchasing a Toyota and it was a great experience! Kevin was a very easy going and friendly salesman. He was very helpful with all the questions we had regarding the car. He also gave me the hook up with my navigation system and other accomodations to make sure I was completely satisfied with my purchase. I am very happy with my new Scion iA! Thank you
Kevin and his team are true professionals. I really enjoyed doing business at Toyota Town of Stockton. One of the easiest vehicle purchases I have ever made.Thanks for the new Tundra.Cheers!Tom
Stress free purchase.
Kevin Hamlin made our new car purchase the most stress free and easy transaction we have ever, and I do mean ever had buying a new car.We talked over the phone about the purchase price and other details and when we met everything Kevin had told us was accurate.The customer service we received was so much better than a couple of other dealerships we had earlier visited,that it made no sense not to do business with Kevin and Toyota Town of Stockton..They get an A+ from us. MIke & Suki
A+ Transaction and Service
Negotiated over the internet/email so that the process would be quick when I arrived. I was connected with Kevin Hamlin after doing an online inquiry. He was very helpful and easy to work with. Customer service provided by him and the finance manager was excellent. This is my 3rd Toyota purchase and am very happy with the cars that we own (2010 Camry SE, 2012 Camry SE, 2016 Tundra Limited). I will be referring my friends and family to always check with Toyota Town for any vehicle inquiries.
I traveled all the way from the Peninsula to work with them
I can't say enough good words. It takes a lot to get me to travel out of my Peninsula cocoon. However, the travel was worth it to buy my car with Toyota Town. The met my every need, including speed of transaction, price, and ability to find the ideal Highlander for me and my family. Even though they are 85 miles away from my home, I would highly recommend this dealership over any Bay Area dealership. They had a solid inventory to choose from and had the best price - hands down. I would give them my repeat business anytime! Well worth our Saturday afternoon to travel there.
Great deal for 17 year old on limited budget
Kevin Hamlin helped us get a great deal for our son who was in the market for his first car and was on a tight budget. He and Adam in the finance department were very polite and courteous. No hard sell, and worked out a great deal for us on a 2004 Hyundai Sonata which was very clean and very low miles. I expect it to last him for several years. Thank you so much for a great experience.
2016 Tundra TRD Pro
Kevin Hamlin & his team at Toyota Town of Stockton were able to hook me up with a 2016 Tundra TRD Pro! These trucks are extremely rare & hard to come by but Kevin was able to make it happen and now turning 40 doesn't seem that bad. The truck arrived late in the afternoon but the Toyota Town of Stockton team did whatever it took to get the truck ready for me to pickup late that same afternoon since we had to drive about an hour to pick the truck up. Kudos to you & your team Kevin! If your looking for a smooth, hassle free, no pressure buying experience then I would highly recommend Toyota Town of Stockton for your next vehicle purchase. My family will definitely shop here again!!!
Wonderful Experience! Will recommend!
My family been looking for a new 2016 Toyota Tacoma for a few months now. We specially wanted a double cab with extended bed, which I have been told is pretty rare to find. During our search, we went to Maita Toyota and Elk Grove Toyota. We always got the answer that Tacoma is Toyota top product and the truck is already reserved by the time it arrives at their dealership. The dealerships wanted us to buy the truck for MSRP and order it specially. However, that was not an option because it was beyond our budget.Then we meet Kevin Hamlin at Toyota Town of Stockton. Kevin was referred to us from a friend. Kevin found the truck with the extended bed and double cab from Davis. He personally drove it back to Stockton and called us to look at the car. The sticker price for the truck that they had put on the car in Davis was 39k. Jason sold the car for us for a little under 34k before taxes. Kevin answered all our questions and was very patient with us. He was straight forward and gave us a very fair price. He was even kind enough to allow us to stay in his office while he was working because we had a baby with us. I would recommend Kevin to anyone who is looking for a car if you want to work with a honest salesman.
I would rate the overall experience a 10+
I had a wonderful experience with my car purchase at Toyota Town in Stockton! Everything about the experience could not have been better. I have never met a such a top notch car salesperson than Kevin Hamlin. I found him to be quite the gentleman: he was super helpful, informative, funny and very sincere throughout the entire experience. I came there with no much hope to get anything because of my financial citation; however, Kevin did all possible to make it working through. And the miracle happened - I got a brand new car!!! On a scale of 1 to 10, I would rate the overall experience a 10+ and would not hesitate to recommend any of my friends or family to Toyota Town and Kevin Hamlin. What a great guy! Thank you so much!!!
Great customer serivce from Cliff
I have bought 2 cars now and my family members have gone and purchased cars from Cliff as well. He is very Respectful and will fight for the best deal for you! I HIGHLY recommend working with him. He is the reason I keep coming back to buy.
Great service, friendly and knowledgeable staff
Sales Rep Mohammed Omran was very professional and very knowledgeable and gave us his undivided attention while searching for the vehicle. Mr. Omran as well as Mr Francisco were exceptionally helpful and instrumental in obtaining the vehicle.
I bought my first new car in 1969. Kevin Hamlin at Toyota Town made the purchase of the Avalon the most pleasant experience with a auto dealer I've ever had. Knowledge, exactness, and people skills created this purchase. Adam in finance was most helpful and courteous.The whole dealership family was helpful and happy. I notice these things as I owned customer services businesses dealing with the public for over 33 years.My compliments.
Wonderful staff, excellent service!
I worked with Mark S, and he's my absolute hero! I don't understand cars at all, so I'm always nervous of being taken advantage of at dealerships. But Mark made this the best interaction I've ever had with a car repair company. He put me at ease and made sure my car and I were both taken care of. The ladies at the car rental/cashier counter were also wonderful - you guys have a great team at your store!
Great Service, Great people.
What I liked is our sales person Jake Nano, listening to what we have to say and trying so hard to achieve what would like.Always keeping us inform on what is happening with the transactions. We also appreciate the finance officer Ahmed in trying to get the paperwork done in a timely matter and as smooth as it can be for the transaction off the contract. Even though it was a long process it both Jake and Ahmed rook care of us.
Rick, the service writer is always courteous and extremely helpful. I,m always impressed with the efficiency of the service dept. I realize how difficult it is to make a service dept. Run smoothly.
First time buying a car and it was great!
I recently decided that I needed a new car since my old one was giving me lots of trouble. I visit 4 different dealerships and I always walked out with my same old care because one I didn't like the customer service or the sales person didn't take me serious since I am only 20 years old. Toyota in Stockton was more of I am just going to come in and look around and I walked out with my 2012 Toyota Corolla. Customer service is excellent, they were able to work with my stepdad and I so I can get the best and lowest interest rate I could and they actually took me serious about buying a car. I will defiantly be back whenever I need a new car!
Great internet sales team
The internet sales team was pleasure to work with. I dealt with Kevin and Ashley and they both were amazing. Kevin was pretty quick in responding to my emails and he didn't put any pressure on me and the best part of was he made no sales pitch phone calls. When I went to pick up the car, it was pretty late but Ashley stayed through the entire time and made sure that all paperwork was taken care of and handed over the car to me (it was almost 11p when I got out). Overall, it was a great buying experience, absolutely no hassle-free. I'd highly recommend to others.
Great internet sales team
The internet sales team was pleasure to work with. I dealt with Kevin and Ashley and they both were amazing. Kevin was pretty quick in responding to my emails and he didn't put any pressure on me and the best part of was he made no sales pitch phone calls. When I went to pick up the car, it was pretty late but Ashley stayed through the entire time and made sure that all paperwork was taken care of and handed over the car to me (it was almost 11p when I got out). Asif from finance department helped me with all paperwork and he was very nice and patience to go over everything with me. Overall, it was a great buying experience, absolutely no hassle-free. I'd highly recommend to others.
Great Service, neat and clean
Rick is always polite, helpful and explains what your car needs and what has been done to make your car run smoothly. The service department is clean and neat.
great service experience
friendly, efficient, quick turnaround, quality work. Warranty repair of taillight housing was quickly diagnosed, the part ordered and final repair completed in very good time.
Hassle Free Experience
I was recently in a car accident and my car was totaled. I wanted to keep to a Toyota. Kevin Hamlin made the purchase of my new car very hassle free. I did not feel pressured nor pestered to making a purchase. Kevin let me pick what I felt was fit for me. Both him and Jeff Renwick were very thorough and made my experience a pleasant one. Thank you for making it a smooth transition considering my recent events.
GREAT CUSTOMER SATISFACTION
Great Customer Service!! awesome Salesperson (TRAN). He was very helpful, patient and VERY pROFESSIONAL. My husband and I are very satisfied with our car purchase there from Toyota Town because of Great Customer Service and Satisfaction.
Simply the Best
This is our second purchase from Toyota Town and Louis and Jeff are always friendly, helpful, and absolutely the best to work with.
I really enjoyed working with the internet consultant, Shaan. He was so patient and full of customer service. Never pushy and worked with me all the way!
Great Customer service, no pressure to buy
Employees are very accommodating. I didn't feel like there was a huge pressure to buy, and the employees were very helpful.
Car-buying has become enjoyable
Jan 18, 2016: Just got a 2016 Avalon Limited. Haggle-free experience (through Costco Auto buying program). Pleasant and helpful staff. Thank you Kevin, Jeff and Shawn.
I loved how I was treated from beginning to end. I went in for a service and waited for my vehicle. It was serviced right away and my advisor was great.
I had been looking for a Tundra TRD Pro all over California for the last 4 months. After Having some horrible experiences with other dealers that had this particular vehicle, I was ready to give up on this vehicle. Thank god I came across KEVIN HAMLIN...awesome person to buy a vehicle from. He gave me straight answers, didn't play any BS games, and gave me a fair price. I live 240 miles from Stockton, and my trip was worth it, he didn't waste my time. The auto industry needs more people like him. If anyone is out there looking to buy a Toyota vehicle you need to call Kevin. You will not regret it.
Customer service is always good and the service. I didn't have to wait forever to get my car back which is another plus.
Clean comfortable facilities, and great service.
The service was efficient, on time and the service performed was explained by Eric and that the bill was $100.00 than anticipated. I also appreciate the friendly and great service provided by the shuttle driver, he made my two trips very pleasant.
I was very pleased the way they took care of me, they told me how long it would be to take care of my problem and they were in A couple of minutes of the time
Kevin Hamlin is straight shooter. He's a professional and the auto business needs more people like him. After dealing with other sales people at other dealerships, from San Diego, Hollywood to San Francisco...I had almost given up on buying the Tundra TRD Pro that I wanted. I feel very fortunate that he was my sales person. The Stockton dealership is 240 miles (one way) from where I live. The trip was well worth it!
Excellent customer relations by Mark.
Mark was so professional, coupled with knowledge about the care and repair of my car. In fact, I was extremely nervous of using any dealer/repair except the Auburn location. Most of my business had been in Auburn and I actually almost went all the way back up there but a friend suggested Stockton Toyota. Thanks to Mark... I now feel comfortable to transfer my business to Stockton.
Great people great dealership
Between Kevin the internet sales manager and Nick the finance manager these guys took care of me. Kevin found the truck dealers close to my house could not find. No dealer could match his price point. Nick saved me from jumping through hoops. He saw I had excellent credit and offered me a deal my credit union couldn't match. It was well worth a drive up from the bay area. Thanks again Kevin and Nick.
Best service and facilities!
Donuts and coffee. Lots of tables and chairs. Large screen tv with news on. Shuttle service. You have best physical plant and best staff of any dealership I know. Enjoy working with Mark Stulz
Toyota Town of Stockton. Fantastic service.
Mark was very professional, helpful, and knowledgeable. I received wonderful and personalized service. I will return and would recommend this shop and especially Mark's service.
Look for Kevin Hamlin
They always say go to the main sources. Kevin Hamlin is the man you want to see treated us with no hassle no pressure also doesn't push for outrages down payment like most places. In closing. GO TO KEVIN HAMLIN (internet director) tell him Angel 2016 Camry SE owner sent you
Great car buying experience
Ashley was wonderful to work with. She went out of her way to accommodate us, and we appreciate her honesty, integrity, and professionalism.
Good internet dealership
Large dealership with huge inventory and good deals. Great internet sales director Kevin Hamlin on board! Fantastic finance manager Adam Baza! I recommend calling Kevin and he'll put something very nice together for you!
really like the new service waiting area
professional attitude, easy-going personality, clean and neat, nice smile with well taken care teeth, answered my questions and offered guidence concerning my other Toyota car.
Great service, customer orientated
Pleasant, no pressure, environment. Jason, Jeff, and Johnny were a pleasure to work with, very knowledgeable, and made a EXCELLENT impression on my VERY FIRST car purchase.
Great service! Friendly staff
Ashley and Jeff were wonderful! They were very helpful and kind. I would definitely recommend this Toyota dealership to other!
Great customer service in the service dept.
Marquise kept me posted throughout the day re: my vehicle . He was very polite and any question I had he answered.
Called, emailed twice, NO REPLY! Terrible customer follow up
I called the dealership yesterday, spoke with a sales rep, and he was going to "talk to his boss" and call me back. He never did. I also emailed TWICE and got only one form letter as a response. This is a they type of dealership that Toyota is famous for...the WORST customer service in the industry. I ended up using Lithia Toyota in Springfield, OR. Worth the drive to get a dedicated, polite, thorough sales rep. I recommend Keith Moreck, super knowledgeable, and he makes you feel important even if you don't buy a car from him!
30,000 mi service
My service advisor was very friendly. He took the time to chat with both me and my ride. He gave a very thorough explanation of the service being done on my vehicle. I was expecting to be without a vehicle most of the day but my car was done before I even finished lunch
I couldn't of went to perchase my first car in a better place as soon. As you walk in they help you and are very friendly. My experience their was great I almost walked out in tears I was very satisfied with my car and Jeff and Kevin are wonderfull they made my day after stressing about a car. They helped me look for a car that fits my needs I love it.. thanks Toyota
Pain free car buying experience
Shopped price on the internet. Kevin was quick to match the best price I found. Happy to deal with my hometown dealership. No pressure, happy with trade in value. I will recommend Kevin to anybody buying a Toyota. Five stars.
great survice !
our salesman Shaan Ali made our experience very satisfying.he was very knowledgeable about all the bells and whistles on our car.
New facility, great customer waiting room
Our salesperson, Kevin Hamlin, was excellent in keeping in touch with us for a few months and keeping us informed on the current status of 2016 cars. He brought us through the buying process with ease. We were out the door in two days with our new highlander. He was able to get us low financing. We would recommend Kevin to our friends.
Great Buying Experience!!
We purchased our first Toyota last week and the experience was easier than we could imagine. Kevin Hamlin took care of us and every aspect of the process. Kevin even insured we got the exact 4Runner we wanted by picking it up in San Jose himself and bringing it back to Stockton. I think our next car will be a Toyota and look forward to dealing with Kevin and the staff of Toyota Town again. Thanks for all the help!
Friendly efficient service and sales people.
Everything was great. In and out fast with no problems. Rick Macias is the greatest. I always go to him.
A great experience!!!!
This was my second purchase at this dealership. I had such a positive experience the first time, that I went back. I intended to trade in my older vehicle in for a newer, previously-owned car, and left with a brand new one!!! Kevin Hamlin was instrumental in helping me achieve my dream!!! He answered every question I had ( and I had many! lol), was extremely supportive, understanding, friendly, and knowledgeable. I can't thank him enough!!!!!! I HIGHLY recommend Kevin, and this dealership, to anyone who is looking for a "hassle-free" experience!!!
Love our new car
We loved our hassle free Toyota purchase. Kevin was very nice and not pushy. Jeff was very helpful and pro-active in finding the car we wanted. :)
My service writer Derick Santos did a great job explaining everything to me. He called to let me know when my Camry was done which wasn't the case with other dealerships I've dealt with.
Great experience and hassle free!!
Make this your first and last stop! I found many comparable highlander hybrids online. Kevin gave me the BEST deal for my trade in and purchase. He worked with my budget to make sure I got the car I wanted.
Simply awesome! Just go and you'll know why!
My experience was absolutely fantastic! Once I selected which car I wanted, this is where total professionalism came into play. They sat me down and went through exactly what I was getting and what I can expect. They did not leave anything out and was very thorough. Jeff, the finance manager was simply unbelievable and I commend him for taking his time to explain everything and I mean everything! When he asked me if I had any questions, I seriously didn't have any because he was that good thoroughly explaining to me. I can go on and on so I'll sum it be saying that this dealership is definitely THE benchmark for all other dealerships out there! Keep up the great work!!
Beautiful facility new and inviting
Your employee was great and on top of things marquise has always has a smile and very informative. He very aware of time and is always reassuring that things are going along and if anything else needs to be done in a very professional manner.
The BEST car buying experience!
My husband was looking for a Toyota Tacoma double cab pick up. So I started my search. We live in Roseville, Ca so we went to local dealerships in our area to test drive and discuss what we wanted to purchase. I decided to start a google search for Toyota Internet sales because I "heard" that this was a "no hassle" way of buying. Well, I got connected with Kevin Hamlin (Internet Director) for Toyota Town of Stockton. Kevin was GREAT to work with. He asked us to provide him with the truck we wanted including color, accessories, package our dream truck. Then he did his part to find the exact truck. He provided us the cost which came in well below MSRP which made our drive from Roseville well worth it. We did a gentlemans handshake over the phone and we had our dream truck within a week and within our budget. Kevin is HONEST, PROFESSIONAL, responsive, easy to deal with! He went above and beyond to make it the BEST car buying experience for us!!! If you are in the market to purchase a Toyota, don't hesitate to contact Kevin at Toyota Town of Stockton. I would HIGHLY recommend Kevin Hamlin!!!! Adam Baza, Finance Dept. was GREAT to work with too. He made it easy for us to hand our money over to. Everything was easy and smooth.Jeff & Mandy MillerRoseville, CA
Great experience, great customer service! Oscar was a great salesman, very patient and helpful. The manager miles was very helpful also. I would definetly come back here again!
great experience, quick service, most helpful people
We've been looking for a great mpg car, and we've found it-Prius of course. From first minute we knew that we're going home with it. Thanks to whole team who worked on our deal, special thanks to Kevin Hamlin, he did a great job, everything went so smooth and easy, very explanatory and professionally.Highly recommend Kevin to anyone who really wants to enjoy the process of buying new car, no pushy people, no hassle- just fun. He knows what you need and helps you to get it.
Great service by Sid
Sid was great and always made sure we were ok well we were waiting. The wait is pretty much the problem as well as we felt pushed with the person we signed our paperwork with(Can't remember his name) We felt getting the preventive maintenance package was forced on us after I kept on saying no. He just kept on insisting.
Faizal Ali (Shaan) Sales Person
Excellent super expedite service. Sales person very knowledgeable and did explain to me in detail about the car features. Its an Excellent 10 star service instead of Five Star.
Kevin Hamlin is the gold standard for Toyota
I have been looking for a dealer in the bay area to work with me to order a Tundra for the last 6 months... I even hired and fired Cartelligent after they could not find the truck I was looking for... With one call to Kevin he had the truck I wanted at a great price and made the whole process very easy. Other Toyota dealers should take note this is what buying a car should be like. Honest, easy, and fun. If you live in the bay area you should consider Kevin Hamlin at Toyota Town in Stockton.Thank you Kevin for your help!
Fast and thorough service
Servicing was less than an hour - that was nice. The adviser explained everything that was checked and said I was good to go. The various coffees was a pleasant surprise.
Great car buying experience!
It was very smooth. Kevin Hamlin was WONDERFUL!! He found exactly what we wanted. The price fit our budget and beat local competitors. No haggle, no hassle. Adam the finance guy was great to work with too. Very professional, courteous. Just a great car buying experience.
Great service. Newly renovated facility.
I have a long term working with relationship with Rick Macias, my service manager. I find him to always be polite, helpful and honest. My car gets the service that it needs. It got a new battery which I did not realize it needed. It actually feels peppier.
Fantastic, Friendly service
Everyone is always friendly and the service is quick. The is no trying to sell you something if you don't need it.
Kevin Hamlin (Internet Director)
Kevin Hamlin is a professional. Honest and easy to deal with. I would recomend him to anyone purchasing a new Toyota. He made the car buying experience easy. We got a very good deal on our purchase of a Toyata Rav 4.
clean, efficient, friendly service and comfortable waiting areaEric is outstanding I would recommend this facility whether you are purchasing a vehicle or having service on your car
Best experience ever
Kevin Hamlin is by far the greatest guy. Totally took care of me and my situation and got me in the truck I wanted. These guys will jump through hoops to take care of you. Thanks again Kevin!
Kevin Hamlin Is the Man!
We've leased a 4Runner after searching the entire Bay area for a dealer who cared enough for us to get us a good deal and a car with the exact specs we were looking for. We ended up going as far as Stockton, but going that distance was well worth it! I wouldn't buy another Toyota from anywhere else. Kevin Hamlin was awesome. He spent a lot of time with us, educating us, searching for the exact model we were looking for, and handholding us through the entire process. He engaged with us via our preferred channel of communication, which is phone/email, and was responsive and considerate in everything he did. We picked up our new Toyota yesterday, and we're very happy with the service we received: the responsiveness and courtesy, the discount, and the overall shopping experience. Toyota Town of Stockton gets two thumbs way, way up from us, and Kevin Hamlin is your man!
Kevin is the best!
I've never bought a car from a dealership before. Kevin made the experience seamless and enjoyable. He was knowledgable about the vehicle and all aspects of the financing. There were no surprises and his suggestions and followthrough have been honest and helpful. All in all, a totally pleasurable experience!
Great Customer Service
I was in and out quickly and was informed about a service that is needed but can wait a while.
Great service, clean facilities and very friendly.
My experience with Suzy Yanez (Internet Leasing and sales consultant), and Toyota Town of Stockton, Califonia was great!!She is very professional, patient and family oriented!! Thank you Suzy for all of your help!! The whole staff was great like Tom Dertini, Jeff Renwick, and Martyne Juan!! Thank you all for all of your professionalism, friendliness and help!! I am so happy with my Sienna LE!! I will recommend my family and friends to you!! Thank you again Suzy and team!!
Fast and Professional Services
I was in a market to buy a new Camry Hybrid. After searching for information on some online car buying website, I got calls from a few dealerships. Most would not offer me the price that I am looking until Kevin from Toyota Town of Stockton. He understands my priority and worked with me over the phone. After we had the agreement on price, I went and pickup the new car and finished the process within an hour or so. It was a pleasant car buying experience.
Sienna Platinum Plus Coverage Inquiry
Things in life unexpectedly happen, and especially on the road. We accepted the Toyota Platinum Plus Coverage, as this was a new car purchase, and with confidence that the service and protection of the vehicle would be maintained (and honored) ... this was recently delivered.Words alone cannot express my gratitude to/for Kevin Hamlin, Internet Director & Martyne Juan, Customer Relations for their professional courtesy, and commitment to service, and to us their Toyota-family customer.But in a couple of words: "THANK YOU."
Great Buying Experience
Ashley, the sales person at Stockton Toyota made our buying auto experience the best we have ever had. She is an asset to their dealership!! No pressure and tons of knowledge.
I never had bought myself a new car, Kevin Hamlin made it really easy and fun. I would strongly reccomend this dealership, because of the people I had the pleasure of dealing with. I am super happy with my new Prius and when my wife and step daughter are ready to buy a new car, this is the place we will be shopping.
Everyone was friendly and the person who help me was nice to me and he did not pressure me .At the end I got a good deal.
Car buying experience
Sid made everything so easy. Even explaining the new features and setting up my Bluetooth. He brought my new car to me, had the tank filled, and washed it. Very good experience.
Great Job at Toyota Town of Stockton
I scheduled an appointment online and selected Rick Macias as advisor to meet. The process of scheduling was pretty easy and convenient for me. Having Rick Macias made the experience wonderful because he was able to explain all details what my car needs and how they are going to go about it. Everything was explained well without feeling rushed up unlike the previous maintenance visits I had before. I give the best star to this advisor because he has truly presented your company well. Hope other advisors will be like him.
Eric is awesome! He informs me of everything going on with my car, makes suggestions and recommendations so that my car performs at its best! Always returns my calls and he's very pleasant to work with! I have a Lexus and I very comfortable taking my car to Toyota of Stockton!
I had been looking for an Avalon for 8 months before we went to Stockton. I talked with Kevin Hamlin over the phone and made the trip. I live in Fremont. After trying to work with different people at other dealerships, Kevin was a breath of fresh air. We had a great test drive which was relaxing and not high pressure. We were able to come to an agreement in a short period without a long drawn out back and forth I get from other dealers. I will recommend Toyota Town of Stockton and Kevin to anyone I know looking for a car. The job he did for us was top rate and my wife and I could not be more satisfied with the service. This is the way car buying should be. Thank you
Derek was great giving us the information on what the car needed and with the follow up when we came in to pay. He was very detailed and friendly. Made us feel our car was ready and safe.
An absolutely stress free purchase. Awesome !!
I was in the market for a Toyota Prius and ended up contacting Kevin Hamlin (internet director) at Toyota Town. Kevin made everything very easy. From the beginning of discussing options and colors to negotiating and signing the last document, it was a breeze. I've purchased many cars in my life and I strongly recommend buying from Kevin. It was hands down the easiest and most stress free dealership purchase I've ever experienced.Kudos to Toyota Town for your amazing employees, and wide selection of fine cars.
Sid was amazing he was able to accept the trade in value we wanted for our car and sold us a beautiful Toyota RAV4 with our offer. Thank you so much.
We worked with Kevin Hamlin the Internet Director. We spoke on the phone and he did an outstanding job of finding the right car for us. He put together a great deal on a 2015 Camry which topped anything we found anywhere else. He was a good communicator who gave us the information we needed and then gave us time to think and talk it through. I appreciated his expertise coupled with his willingness to step back. Great transaction!
I like that Shaan the sales rep presented himself over the phone and in person. Shaan was professional, honest, and straight forward. I had called several other Toyota dealers but they were always giving me the run around and just wanted me to come in to take a test drive but Shaan was able to answer all my questions and meet my concerns. Asif the finance rep was also very professional and was able to answer all of my questions and meet my concerns as well.
Service of my Toyota Rav 4
Excellent customer service, friendly staff. My service appointment was easy to schedule and the service was completed promptly. The facility was clean and comfortable.
Great service; friendly personnel.
Quick service. I waited fr my car and my service rep came to the waiting area to advise me on progress. The new service area is large, open and comfortable.
SO GREAT...words can't describe
Kevin (Internet director) is so amazing!!! Submitted my inquiry online, he was responsive within less than an hour....did not haggle me to come in, gave me the price and all the info via email that I asked for. I couldn't pass up the price, asked him to have everything ready when I came in (which he did) drove the car literally a block and was sold....we were in and out in less than 2 hours!!!!! He also offer to fix something we had noticed on the car as a courtesy! Let's just say I told him if he ever leaves Toyota of Stockton he better tell me!!! BEST CAR BUYING EXPERIENCE THUS FAR...financing process was a breeze too!
effortless purchase of new vehicle
Your internet manager, Kevin Hamlin paid attention to the kind of vehicle I was looking for, went out and found it , along with other features on the car that I love now that I have them. The whole process took 5 quick days. I am very happy with the 2015 Rav4.
Great everything. No complaints here.
I have been coming to your dealership for 15 yrs. I own three Toyotas. Each time I bring my vehicles in for services or repairs. Everyone knows me well, I receive hugs and hearty welcome from everyone. You prices are what I call fair. Your repair men fix expertly. They have kept my cars running without any fails. Marc, Rick, Derrik and all other services have treated me well.
Like always Mark Stultz makes my day. After working with the public ask day you really don't want to deal with more people. But Mark can make you laugh,his customer service is top notch.
Very Impressed !
Very impressed by how easy and painless it was getting into a new RAV4. My lease was due to be up in January on a 2013 so I was not looking forward to trying to find my next car. I knew I wanted a 2015 Because I've loved driving it since the complete reconfigure on the model. I talked to Kevin Hamlin, the Internet Director for Toyota Town on Friday with info on what I wanted, meet him on Saturday at the dealership so see what he had found. It's apparently not easy to find a Blue RAV4 without a black interior but Kevin found it, (along with extra features that I hadn't asked for but that I am thrilled to have!) he fetched it and had it ready for me to drive off the lot by Tuesday afternoon. I could not be a happier grandma ! Thanks Kevin, really appreciate your professional handling of finding a new car for me. Glenda Carella
Excellent Customer Service- Above and Beyond!
Mohammad was incredibly professional and did everything he could to get me the car I wanted at the payment I wanted to be making. I am very impressed with his professionalism and for the amount of time he dedicated working with me and my family to find the right vehicle. Everyone we worked with that day at Toyota Town was incredibly professional and helpful.
I unknowingly went past the date for my 10,000 mile checkup but your shop gave me the check up for free anyway. (I don't yet have 13,000 miles on the car.)
Toyota kept their word
Toyota values there customers experience, they stated, "We will do whatever it takes to get you into the vehicle of your choice." That is exactly what Toyota did, and at an affordable monthly rate. Thanks again Toyota for all of your assistance, I am truly a happy customer.
The dealership and the Sales Associate really took the time to make us feel valued, and showed us that Toyota wanted to make a deal with us in good faith. He worked hard to earn our business on two separate occasions.
Excellent service, great staff
Johnny was very nice, I felt very comfortable. He has excellent customer service skills, made me feel right at home. Would definitely recommend.
Derrick helped called in regards to my warranty and tried to help me reduced the total cost of my final payment.
The job was well done as to be expected. I appreciate all that yer crew done fur me pickup truck.... Ty
The person who helped me was very helpful too me and gave me different prices for new tires and explained everything too me and answered all my questions
Great Service & Very Friendly Staff
Everyone was so friendly and very welcoming. Helped us in every step of the way to buy the car we wanted to purchase. All three, Sid, Mo, and Arif were a pleasure to work with. Thank you again for all your help!!
The salesman was very easy going and not pushy and agressive like all the other salesman that are out there.
EVERYTHING- Kevin took care of me the entire time. He knew I was trying to stick to a budget, never pressured me, listened to my needs, explained the different financing options making sure I would be able to afford the payment- I just felt cared for the whole time. Even the finance person listened intently and the process was super easy.
Awesome costumer service!
I liked that I was immediately greeted by a worker upon driving up to the service area. I appreciated the great customer service from the service representative. Mark answered all of my questions and made me feel less anxious about the trouble I was experiencing with my vehicle. I also was pleased to see how nice the new remodel turned out. The waiting area was so comfortable that my waiting time flew by quickly and did not seem long at all. Thank you.
Great service and waiting area.
Great service. My Tacoma was done in the time I was told it would be done. I like the new customer service waiting area.
Great car buying experience!!!
I first called to clarify their incentives/hours and said I was interested in a RAV4. Kevin answered, was very helpful, and said to ask for him if I came in. Little did I know when I asked for him at the front door, I bypassed all the salesmen and Kevin listened and answered ALL my questions professionally and honestly. He explained different car options, payment/financing/trade-in options without leaving the room to consult anyone else. Not once did he try to up-sell the latest and greatest but instead, helped by trying to keep me in my price range. His integrity and professionalism is what made me come back after a short lunch and time to think. I knew I would not be able to come across this low-pressure car buying experience ever again. He stayed with me throughout the whole process (other than the financing paperwork), had the car prepared expertly, handed me the keys, synced my iPhone via Bluetooth to the car, explained all the different car functions, showed me where everything was, taught me how to set up radio stations, how to use the touchscreen computer- I could go on and on about how fortunate I was in this large purchase which I take very seriously (I keep my cars for as long as possible) and Kevin was able to make any apprehension go away. I will be back to see you for any future car purchases.
Great sales experience
I bought my 2015 Corolla LE from Kevin Hamlin (Internet Director) as few weeks a go and to my surprise it was a very pleasant sales experience. Kevin is a true professional and provided me an excellent price (via the Costco Auto purchasing program) on the car up front, no smoke and mirrors and no sales gimmicks. I told him the car I wanted and with what options, he checked his inventory and they had the car in stock. Kevin did NOT try to up sell me or try to sell me a car with extra options that I didn't want. The sales process was also very quick and painless. I was in and out in no time flat. Toyota Town is an excellent facility and is easy to get to. I also love my new Corolla, it's the best car in it's class bar none, I recently went on a 300 mile road trip and got 39.6 mpg. Unbelievable, value, performance, reliability and a low cost of ownership make the Toyota Corolla #1.Very satisfied customer,Frank Steinberg
That you have people that speaks Spanish to help the Hispanic people t hat don't speak English. Rick helped us all t he time and we are very satisfied.
Excellent customer service
Marques was very helpful he answered every question concerning my vehicle. Marques informed me of different options I can choose from for maintenance.
The facility is great and has the comforts that should be available to customers. The cashiers are excellent. You have some great service advisers in Raj, Mark and the others. The workers greeting customers arriving for service are very good at assisting the customers in the driveway, fast and efficient!
very helpful, friendly, went out of his way to work with us.
Steve Heminger got us started and set us up with Kevin. Steve also gave us very helpful advice made sure we were well taken care of. Adam Baza also work very well with us made us fell very comfortable.
Great service and clean and comfortable facilities
The timely service and friendly help from the advisor Marquis. The facilities are very clean and comfortable, I would definitely recommend Stockton Toyota for your car needs!
Buying a car
I love the staff and the sales person (Randy) we interacted with. They were very helpful and answered all our questions and we felt safe about committing in buying a car.
Excellent Customer Service
The express maintenance service for an oil change & tire rotation was completed very quick and service advisor: Marquis Hampton was friendly and thorough on the multi-point check list.
I always new what was going on with my car and marquis was explaining the strps very friendly and helpful
I liked the personal attention, professionalism of the staff and their honesty. They worked hard to ensure I left as a happy customer. The selection of vehicles was great too.
Excellent service and great prices
Wonderful staff. Staff makes a dealership successful. Kevin the Internet manager and Adam in finances were both professional and knowledgeable!I'd buy from them again.
Attention to details with Great Service
Rick Macias was very attentive and took great care of me. The team found a tear in the rubber of my tire when I was having my 30,000 mile service done and Rick had them replace it with my full size spare before I let my appointment. Love the remodel it is very comfortable. Great overall visit
Great buying experience
Kevin Hamlin was awesome, he is a true professional. No tricks or gimmicks. He was very honest, didnt tty to up sell me and gave me his best price up front. Kevin made the purchase of my 2015 Corolla a pleasure experience. And he gave me a GREAT deal.
Service person was professional and very helpful. We were alerted regarding one wheel not matching the others, which was an error made by an auto body repair shop after an accident earlier this year. We had not noticed this ourselves! We are thankful and will pursue the correct part from the auto body shop.
Louis was friendly accommodating and efficient. Once we got into the finance manager he was done in less than thirty minutes.
Derrick did a GREAT job! He was very courteous and called us as soon as the PRIUS and TUNDRA were ready. He went above and beyond to find us spare tire valve caps for the PRIUS after we mentioned we did not get them when we replaced the tires during a previous service at TOYOTA TOWN. He even made sure to put them on, himself. Thanks again, Derrick!
Kevin Hamlin helped with purchase as part of Costco program
Kevin Hamlin patiently and professionally assisted us with the purchase of our new Toyota Sienna. He answered all of our questions and if he didnt know the answer he knew how to find it. We have much more respect for people like Kevin who say, I dont know, but so and so will know, let me call him than we have for the person who pretends to know and gives you poor information thinking they are saving face.Kudos also to Steve Heminger who went out of his way to help with some questions we had about winter use of the snow tires and wheels we already had from our old Sienna. He actually ran tests on the new car to be sure we were okay. Steve definitely helped to make us happy customers.Like many people I dont enjoy buying cars. Kevin was easy to work with, is friendly and knowledgeable, has a good sense of humor, and made the process almost painless. (Ok, paying the bill is always painful!!) If you are looking for a Toyota, try Stockton Toyota and ask for Kevin!
no bs. you get what you want
kevin hepled me buy a 2013 tacoma. i wasnt looking to buy one i was just looking at the lot. he saw me and told me to come inside. he was very nice and gave me some quotes. the truck was 22,000 and he gave it to me for about 19-20,000. i was having trouble with payments and he understood and did all he can to help me. i just traded in my regular cab 4x4 tacoma for a acsess cab prerunner. he also gave me the deal of a lifetime. overall there is no bs with him. he shows you everything straight up. if you want to go to toyota town of stockton go ask for kevin. he will get you what you want at the best deal.
The salesman Fabio Dionisio did a great job of answering all my questions and helping me out as best he could. Not a pushy sales person at all, if I didn't like something he would go above and beyond to make the customer happy. Thank you Toyota Town for the great customer service!!
Outstanding customer service
Your service adviser, Rick, made my experience at Toyota Town a great one. He was very knowledgeable, friendly, and genuinely wanted to help.
Fast service and clean
This was my first time doing this by my self, every one was so helpful and nice it made it easy for me.
Great Staff and Facilities
The enthusiasm exhibited by the Service Writer staff. The speed of service and issue resolution, the new clean facility including the coffee, water, amenities of the waiting area.
Stockton Toyota Town
I never felt rushed or pushed into buying something. Even when I thought I had decided what I wanted and Suzy started paperwork, it was no big deal when I changed my mind. It was so different...everyone was so nice and laid back. I kept thinking "wow, I can't believe I'm so relaxed. I've never bought a car without feeling stressed or pressured!" I would recommend Stockton Toyota town to anyone buying!
I've never had a non-stressful car purchase until my experience here. See Suzy Yanez and hopefully get Adam Baza in Finance. Awesome experience!
Outstanding customer service
After a stressful weekend of car shopping, I finally got myself a car at Toyota. I was about ready to give up on a car but Luckily 2 sales personnel kept me at Toyota because of how honest and great they were with my situation. Ashley and Syed Ahad were very patient and great, not only with me, but with my family. Once I saw how caring and helpful they were; it was a no brainer why my parents keep coming back to them. This is the third car we buy from Ashley and Syed and I highly recommend them if you are looking for a car. Honestly, if it wasn't for them, I wouldn't shop at Toyota.
Exceptional Customer Service
I am one of those buyers who search over the Internet using all the search engines available and than contact a dealership for a specific vehicle. I had good relationship with Toyota Town of Stockton over the years but this time my buying experience with Kevin (Internet Sales Director) was just awesome. Kevin wasn't feeling well that day but he went above and beyond to accommodate me & my family (wife & son) and got us vehicle we wanted. I will recommend anyone to Toyota Town of Stockton and Internet Sales department.
Great customer service. Very helpful, fast service, and made everything easy. I would definitely do business with them again in the future.
Any time I visit Toyota Town it's a joy. Rick, Mark or Victor are more than willing to fulfill what ever my needs are. I would recommend them to anybody. A definite plus to your business.
Toyota Town does it again!
The purchase was as easy as could be. Your sales manager, Mo, was extremely accommodating and attentive. The financing option was incredible. Please thank the team for a wonderful experience.
Great friendly service
Mark, in service, is always a pleasure to deal with. He was busy when I first walked in so Marquis assisted me. He was great as well.
Great facilities and sales staff
Syed M. Did a great job helping me find the car we wanted. He practically ran every where to grab keys to show us different cars.
Nice updated wait area
Being able to book an appointment online for the same day. It took the time my advisor said it would. Nice new waiting area.
Direct communication, honest answers, willing to negotiate certain option. Sammy was exceptional. He even contacted me further after I purchased my vehicle and had questions.
Body Style: Sedan
City: Stockton, CA
Contact seller for Engine Type
Body Style: Sedan
City: Stockton, CA
Engine Type: Gas/Electric I-4 1.8 L/110
Color: WIND CHILL PEARL
Transmission: 8-Speed Automatic
Body Style: SEDAN
City: Stockton, CA
Engine Type: 6-Cylinder