Toyota of Vineland
Toyota of Vineland
Customer Service: 3.4 Buying Process: 4.0 Quality Of Repair: 2.0 Overall Facilities: 3.8
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purchased new vehicle
If you are in the market for a Toyota call Jake Jacobson at Toyota of Vineland. Very professional and a delight to work with. Super knowledgeable and takes the extra time to explain the whole process to you. Bought many cars over the years and this is the first time that I would not categorize the experience as a hassle, indeed it was a pleasure.
Purchasing new vehicle
Thanks to Toby Griner! I have never had a salesman be so nice and work so hard to find a car that works for me. The whole experience was enjoyable and stress free thanks to the staff at Toyota of Vineland.
Maintenance
Purchased auto in October, 2012. Bought car in for maintenance after 2000 miles. They did not change the oil (actually they did very little) and told me to return when the car has 10,000 mile or one year from purchase. Now after 5,000, the Maintenance Requirement light came on and will not go off until they turn it off. Still 5,000 mile short of the 10,000 they suggested. Do I have to drive 35 miles one way to have a light shut off? Pathetic !!!!
Oil change
I had scheduled a oil change and tire rotation and waited 3 hour for them to complete.
Exorbitant Service Fee
The passenger airbag on my Prius stopped coming on when someone sat in the seat. I brought it to Toyota of Vineland, where I purchased it. Toyota of Vineland charged me a $105 'diagnostic fee' just to look at the problem. Perhaps that would be reasonable if the fee could be applied to the cost of the repair. But no, it isn't. It's been some time since I used a dealer for service. Maybe this fee wouldn't have surprised me if I had used their service department regularly. I have no objection to the dealer making a profit, and I expected it to cost a bit more than a local garage or service center. However, $105 just for the privilege of giving them my business is a bit much, even considering the nice chairs in the waiting room and the free coffee.
Mileage: 0
Color: Black
Transmission: 1-speed Automatic Transmission
Body Style: SUV
City: Vineland, NJ
Engine Type: Electric Motors
Mileage: 0
Color: Other
Transmission: Dynamic Shift Continuously Variable Transmission (cvt)
Body Style: Sedan
City: Vineland, NJ
Engine Type: 4-Cyl. Engine 2L
Mileage: 3
Color: Other
Transmission: 10-speed Electronically Controlled Automatic Transmission With I
Body Style: Pickup
City: Vineland, NJ
Engine Type: i-FORCE MAX V6 Hybrid Engine 3.4
