Toyota of New Orleans

Landry

Terrible dealership They Had me drive there 35 miles under false pretenses. Looking for a used car, and I was told a specific car was on the lot ,and was not there when I arrived . They quite naturally tried to place me in another vehicle. I would not recommend this dealership to anyone. I would have given them Zero stars, but I was not sure it would have posted.

Not happy!

Very upset right now! Brought my car in for service, oil change, tire rotation and multi-inspection check. Had coupon for same. Service rep did return the coupon; however, did not tell me that my car only needed a tire rotation. The bill was $30 for tire rotation, only.!! When asked why the work was not done per coupon, was advised because oil change was not due. Why was I not told this in advance? I would never have paid $30 for a tire rotation. What a ripoff!!!

Very good people to work with

I been to 2 cars dealers but Toyota of New Orleans is the best place to go very nice people and will work with you and ask for Remus he will go out his way to help you ???????????????

Don't Visit

My husband and I found a car online so we called to make sure the car was still there after all it was a GREAT DEAL. When we arrived the car was still there of course because the price changed. I explained to them i was driving at least 100 miles 1 way. Of course the norm at the dealership is, if we can get them in here then we will sell them something. I wish car dealers would operate on integrity.

Made the impossible possible

My vehicle was on it's last leg, and was generally an embarrassment. I had no down payment, and poor credit. Toyota of New Orleans made a deal happen when it seemed impossible. I left the dealership with a great car, and I'm very satisfied.

Eddie from used car sales is disrespectful

Do not spend your hard earned money in this delearship. The used car department is just there to trick you to buy a lemon. They barely are legal. Eddie the co-manager is disrespectful. Condescending and unprofessional. His treatment for customer is unnaceptable. I do not reviews but with the week I've had dealing with them. I had to. My advise is not to buy from them: and if you do. Be ready to be miserable.

unprofessional, just an overall bad experience!

My finance spoke with a salesman "Youngblood" about a used car, we get there 2 hours later of course the car was gone. showed us 2 other cars that was in my price range then we went to give our information for financing after that he disappeared for 20 minutes! while we were giving our information he's talking about another coworkers work ethic as if he had any himself. anyway I sat and waited for him to reappear didn't come out then I see he went ran outside on the lot with another customer, didn't acknowledge us at all as if we weren't there nd he wasn't helping us. I waited again he never came back, I watched him walk the lot with the other customer for 20-30 minutes so I went to ask the lady at the desk if someone else could help me , she paged him to the sales floor and told me that's up to him we can't do tht. umm, he never came back. I went up to him and ask him he told me oh I'll put everything in and give you a call. what?? I came to get a car nt be left in the dealership while you go help someone else and not excuse yourself or anything. just because they're buying new and I'm buying used doesn't give you the right to treat me any less than the next person, he could've told them I'm helping this customer give me a few or excuse me let me talk with them real quick. anyway I'll never go here again he made it bad for the company, I will be telling people about this encounter.

great dealership!!

Mr. Akkawi is the man! I went there thinking I was going to have a tough time. But I was wrong. With the assistance of Mr. Joe Akkawi, I had one of the best dealership visits I've ever had! Wondering man and wonderful dealership! Will be sure to come back

THE BEST

I when to Lakeside Toyota they made me feel like they did not need my business so I left the dealership, The next day I when to Toyota of New Orleans. Everyone was nice and friendly. They made me feel like this the dealership I can give me money to. My sales lady was the best please go see Juniece. I will tell everyone about her. That's my girl.

Horrible, creepy used car sales

Felt like scam was afoot. Wasted hours across multiple days. Salesperson disappeared into manager's office and returned with a different vehicle priced each time, not the one we had just looked at/test driven. Purchased new elsewhere.

Excellent experience

Best car buying experience! Sales and management were precise and made it easy to make the decision to buy the 4 Runner we chose. We recommend this dealership to anyone who wants to buy a Toyota. Thank you Mr. Riley, Mr. Danny and Juni!

Highs and Lows

Some mixed communication. Sales rep however made up for it. Very nice. I would recommend for someone to go see her in particular. Car is fantastic! They did a great job on the front end.

So-so experience.

Had to drive out on multiple occasions to take a look at cars posted online. Each time, the car was "just sold this morning/etc, can I get you something else?" At first I thought they were purposely lying so I would come in to buy something more expensive; but I realized that even when they sell the car, the online listing stays up for a little while before they take it down (other dealerships I've dealt with, the same has happened.) So just be sure to call ahead the day of to make sure that the car is actually there. Salesman was okay once I found the car I wanted. Financing and auto insurance women were way friendlier/nicer. Salesman just seemed like he wanted to hurry up with the paperwork and get me out of there for the sake of a sale. Would have preferred to deal with this Dennis Sanders I keep reading about. All in all, the experience was pretty decent and I'd recommend others here, but you have to be patient with them.

"WoW, What a Bargain"!

We worked with Dennis Sanders for about 2 weeks, than finally we he found what we were looking for. 2015 Toyota Corolla, at the Price I wanted to Pay. Dennis is such a sweat heart. Ask for him if you are ever in need of a Great Deal.

"No Hassle at this Dealership".

When I had found the Toyota Tundra online that I wanted, Dennis Helped my transaction move along Smooth and Simple. If you need a Vehicle with no hassle or problems, ask for Dennis Sanders and he'll take care of the rest.

Ask for Dennis Sanders!

Dennis Sanders is too funny and made my visited to Toyota of New Orleans a Memorable one. Now that 2015 Toyota Rav4 is Mine!

Great Place to Shop for Cars!

When I contacted the dealership about a car I had seen online, Dennis Sanders found that car, sent me pics, and made my purchasing experience Easy and Exciting!

Awesome dealer

We got a great deal on a new car. Our salesman, Johnny Brumfield was very respectable and went the extra mile to find what we wanted. Overall a great buying experience and will return for any other car purchases.

Great car buying experience!

I went into Toyota of New Orleans and wanted to turn around because i knew I was going to get denied for financing a new/used car. That wasn't the case! Not only was i approved for financing, i had the best salesman ever. Dennis Sanders. Thanks again for my new car!

Great Experience

I usually don't write reviews but after the great experience I had, I just had to write one. First off, I thought I was going to be pushed into buying a car just so the salesman can close a deal. THAT WAS NOT THE CASE!. With Dennis Sanders as my salesman, he made sure I was comfortable during the whole process and answered all my questions without any hesitation. I will definitely buy from him again.

Excellent Service and Great Salesman!

I recently brought a car from here and had a great experience. My salesman, Dennis Sanders, was a delight to work with. Will definitely purchase from here again.

Great Service

Johnny & Juni made my experience very pleasant. They both were very professional & truly took their time to meet my needs. Although this was my 1st time purchasing a vehicle, I will definitely be back in the future when I'm ready to purchase again.

I just bought a Highlander EXL

Glad my husband and I drove the extra miles to search for a Toyota Highlander. We met 2 great guys - Bobby Carrasquilla and Johnny Brumfield, Jr. They were both very helpful and made us very comfortable through the entire purchasing process. We will recommend Toyota of New Orleans to our friends and family.

" Excellent Service"

I had a very pleasant experience with Juniece Daniels. I could have not came it contact with anyone better. She delivered on everything I asked for. She is truly a blessing.

Worth the drive!

I recently purchase a 2015 Tundra from this dealership and was treated like gold from start to finish. I have read some disturbing reviews about this dealership, but they had the exact truck I was looking for so I gave them a shot. I can honestly say that I am glad that I did b/c I was extremely please with the service I was given from start to finish. I will definitely be back again.

My first purchase will be my last purchase there

The objective is to make your customers feel like family so not only they come, but they spread the word about their outstanding service at your facility. Well that was not the case for my husband and I. The guy who waited on my husband was extremely slow, talkative ( about everything under the sun but the car), very forgetful by trying to do too much at the same time and was so in the rush that he didn't walk us through how to operate the vehicle because he left for the day lol while we were sitting in the car trying to figure things out on our own. Simple things that come with the vehicle like the book wasn't in the car and before we could go ask him about a book, he had left for the day, then instead of them just giving me a book to the car, when I went back the next day, I was told there weren't any available but they can order me one at a discounted price!! Money isn't always the key, sometimes just going out your way for people makes them appreciate the experience and wanting to come back and do business with you again, wish I would've researched them before our purchase, but you live and learn!!

Very pleasant experience

Mr. Johnny Brumfield, Mr. Shaun Upshaw and Mr. Legeaux made my purchasing experience very pleasant as they assured me and delivered all that had been requested.

Great Experience!

My husband and I were looking for a new vehicle that was bigger than the one we currently had. We turned to Toyota of New Orleans because we have previously dealt with them and they were different than the rest of the dealerships. The reason? Because we didn't feel pressure when it was coming to find what WE wanted. Several other dealerships, as soon as we even got out of our car, the salesmen were on us like hawks. Both Anthony and Johnny took the time to understand our needs and we gave them the car we were looking for and from that point forward, the sale was seamless. I would recommend Johnny to friends and family and to anyone that is looking for someone to make your car buying experience just that, an experience and not just a sales pitch. Thanks Johnny! We are enjoying our new Highlander!

Excellent Buying Experience

My wife and I recently bought a brand new '15 Toyota Rav4 Limited from Toyota of New Orleans. We dealt with several other dealerships before settling on Toy. of NO. Ultimately, I chose this dealership because the internet salesman, Bobby Carasquillo, met all my requests and negotiated a fair price well before we made our visit to the dealership. He quoted me a sales price, approximate trade-in value, and final tax/tag/title price so I could line up financing in advance. Once we got to the dealership, we were very impressed. Bobby had the car waiting for us. We took a test drive and agreed to the terms of the sale - which did not change from our previous correspondence. No one tried to pull any tricks after we settled on the deal. They worked with our financer, USAA, to help reduce our interest rate. We've had the car for almost two weeks and absolutely love it. We'll definitely use the dealership for service and look forward to doing business with them in the future.

First Rate

By far, this was these easiest experience my husband and I have ever had buying a car. We were in the market for a pre-owned car for our youngest son and we were also trading in a car. I found some cars on the dealership's website that we were interested in and called to make sure they were still available, Upon arriving at the dealership, we were greeted quickly and met with Bobby Carrasquillo. He showed us two of the cars and got the keys for us. While we test drove one of the cars, he had someone check out our trade. The car was exactly what we were looking for and the right price. They gave us a great price for our trade-in and the whole process took less than 2 hours. We had already been to two other dealerships who did not come close to matching the deal that we were able to get at Toyota of New Orleans or the great service that we received. I highly recommend this dealership and Bobby C.

Exceptional Experience

Facing a huge car repair bill, I decided to look into the option of purchasing a new car. It took me two visits and several phone calls before I decided to purchase a new car. Johnnie B and Anthony Legeaux were extremely patience throughout my decision making process. From the car selection to discussing financing, they were helpful, supportive, courteous, attentive, thoughtful and trustworthy. Johnnie B was knowledgeable, professional and provided wonderful assistance in setting up the Entune system. He addressed my every concern. I am a repeat purchaser from Toyota of New Orleans and as expected, I found the customer service this time to be exceptional.

Best dealership in New Orleans

I had an AWFUL experience at another dealership. I called Jeremie before going to Toyota of New Orleans. He was courteous on the phone and even better in person. I think they were fair in the pricing and gave me top dollar for my trade-in. I value everyone I worked with and will be a return customer.

My Experience

Purchasing a car at Toyota of New Orleans was a pleasant experience because Juniece was patient, honest, courteous, and thorough in answering questions pertaining to the vehicle. We have purchased several vehicles over the years and this young lady is one of the best sales associates we have encountered. She has a wonderful personality and we will recommend her to our family and friends. Juniece is definitely an asset to your company.

johnny b

Johnny B in sales was such a pleasure to work with and we will definitely do more business with him and Toyota of New Orleans

Excellent Service

Great customer service and helpful. I'm very satisfied with my purchase and have already recommended Toyota of New Orleans for a great service. I over all rate my experience as Excellent .

Patient and knowledgable, very comfortable experience!

Thank you Cynthia, I love my new Rav 4!!!! My first new car thanks to the option to lease, always had preowned! I will refer as many people your way!

Great choice !!

Just got myself the Rav4 Saturday. It was a great experence and great help from Mr. Todd. Good deal! Resonable Price! Would not take me long to walk in and out with the new car! Thanks!

A Very Patient Salesman

My goal was to purshase aToyota Camry. Of course, I wanted a certain color, style and year. It took me four days to make up my mind. Mr. Brumfield was very kind and patient with me. He told me to take my time, he want me to be happy with the choice I make. The manager was also very nice. He did not give up on me, he made sure that I left the dealership happy.

Ms..Juniece Daniels

I have already recommended Ms. Juniece Daniels to friends and family and will continue to. She make sure her customers happy and content with their new or used ride. Juniece always have a positive attitude and always present herself professional. Great job Juneice and Toyota of New Orleans.

Ms. Juniece

I bought my first vehicle from Toyota of New Orleans and I must say My Sales Person Juniece Daniels was Awesome!! I highly recommend her. Thumbs Up, and Five Stars!!! Truly a pleasure to work with.

Purchasing Toyota Highlander Platinum

My husband and I looked at several dealerships before deciding on which vehicle to purchase. This was the second Toyota dealership we visited. We wanted to see the Platinum Series and the other dealership did not have one, didn't answer our questions as to the additional features, or say if they would have one to view in the future. I found online that this dealership had a Platinum and we came out to drive it. Juniece greeted us and was so nice, easy going, knowledgable and professional. She was not pushy but answered all our questions. When we told her what color interior and exterior we desired in a vehicle, she went online and located it. We are very pleased with her exceptional service. Mr. Thompson, Mr. Mejia and Mr. Lawson were all very nice and helpful. The deciding factor to purchase at this dealership was that they are associated with The New Orleans Food Pantry and are Christians giving back to the community. We are very happy customers and will surely refer people to Juniece.

Buying a car is finally a pleasant experience!

The atmosphere was very relaxed and pleasant. Everyone was smiling and helpful. Shaun took us on 3 test drives and was able to answer all our questions. He was relaxed and friendly and didn't put any pressure on us. He was very knowledgeable about every car we drove. Riley Thompson gave us a good deal on the car we purchased. The whole experience was great from start to finish. If you want to enjoy buying a car, Toyota of New Orleans is the place to shop. AND you get a lifetime warranty on the power train for free from this dealership!! You can't beat that! Thank you again Shaun and Riley. You made our day.

Excellent Service

The service here was very friendly and welcoming. I will definitely recommend other people to come here if they are in search for a car.

I'm very pleased with this purchase and the experience

Juniece was great from the moment she approached us and offered assistance. She was easy to talk to and appeared very honest. She offered factual advice and recommended options that seemed to fit what I was seeking. She was knowledgeable about the vehicles. Johnny was helpful as well. He made sure I was well informed on all the great functions in my new 4 runner. Both employees expressed gratitude for purchasing with the company. They also made sure I had contact information for future assistance. I enjoyed this experience and would not think twice about going back for a second purchase,or referring a friend. I know they will get a fair honest deal. The finance manager was awesome as well. He was very down to earth and generous.

Very Comfortable Experience

i liked johnny the moment i met him. he was very knowledgeable and not pushy. i was not planning on purchasing the highlander that day but i believe that he was being fair with my trade in and the cost of the new highlander. He also helped me setup my bluetooth before i left. i would definitely purchase from him again. mr thompson the manager also was very friendly.

Nice employees who are willing to make a fair deal!

This was the third Toyota dealership I had been to in the area and the one I decided to purchase my Rav4 from. The dealership was clean and lit and inviting. The car sales-women was very kind and knowledgable, I also worked with the manager who helped make the final deal. Financial employees were great as well, especially at the end of the process after quite a long day of car buying.

Excellent Customer Service

My recent experience with purchasing my new Tundra truck was great. Purchasing a new car is something that I dread and really did not want to do, but I was really happy that I decided to come to this dealership. Jeremie was a great salesperson who helped us feel comfortable and welcoming. He was very nice , knowledgeable and an outstanding salesman. Jeremie made sure that we were satisfied and received the best possible care. It was as awesome experience and I hope to see him soon to purchase another vehicle.

Dishonest, unethical, etc.

Like many others have said, this place posts dishonest pricing on cars.com and gives you the same story every time. "We just sold that model last week, but I have something similar I can get you into for $2,500 more". I'll buy from another, more honest Toyota dealership.

Best Purchase Experience

I went to a total of four dealerships to purchase my new 2014 Tundra and this dealership was the best not in just price and value but especially with their service. Johnny, Adil, and Anthony were not only knowledgeable but they were also very personal and accommodating. I had purchased over 6 Toyota vehicles and this by far was the smoothest one.

Great Customer Service

We came in to purchase a new vehicle after our previous vehicle was totalled. We left in a brand new 2014.5 Camry. We love our new car. Thanks .

Superb Customer Service

My recent vehicle purchase was probably the best experience I've had with purchasing a vehicle. Tony made us feel like we were family. We agreed to everything right away. He did not give us the run-around. He was very knowledgeable about the vehicle. He was very helpful with the whole process from start to finish. I wish every time I bought a vehicle it was this easy!

Cordial, respectful, helpful & a great place to do business

A classy act; concerned for customers' satisfaction and respectful of space to make a decision. I Initiated the process a few month's earlier, and I appreciate that Johnny gave me space and time to make my choice.

Great salesman

This is was my first time buying my own car. Todd ready helped me get the car I wanted. I felt he did the best he could to get me the deal that worked for both of us. I am really happy with my 2014 Corolla S and appreciated his help.

great service

Great service and friendly staff. If you have bad credit they will work with you and make sure you drive off happy. I Love my 2014 corolla.

Easy & Quick

This was my first time, ever, purchasing a car. Tony Truong at Toyota of New Orleans helped me through the entire process. He helped me get the best deal, and definitely did a wonderful job with my paper work. I would recommend Tony to anyone that is interested in purchasing a Toyota vehicle. He has previously dealt with other family and friends of mines, and they all are happy and satisfied with his services.

great car saleman

Tony is the best car sales person I ever had deal with he went over and beyond if I have a brother he would be it he's the best ......

Excellent Car Buying Experience

This was our second purchase from Toyota of New Orleans. Each time it was a very pleasant experience. Our salesperson, Johnnie was professional,knowledgeable and friendly. We enjoyed the "No Pressure" atmosphere. Johnnie took his time to explain and demonstrate the features of the car. We are excited about our new purchase.

Great Experience & Service

This was my first time purchasing a car on my own. However, everyone at Toyota of New Orleans, especially Ms. Juniece Daniels, made purchasing very easy and understandable. I would definitely recommend Juniece for anyone wanting to buy a car. She makes the process very simple and even helped me get the best affordable car insurance by sitting with me and calling insurance companies till we found the best one. She was even willing to assist me in my process of moving in as I just recently moved to New Orleans. Fabulous service and great people! Many thanks!

Toyota of New Orleans is a "No Nonsense Dealership"!

Greetings,Our experience with Toyota of New Orleans was excellent. Our salesman, Ronnie Stigler and sales manager, Riley Thompson, both worked closely together, with us, each time we visited the dealership. There was NO high pressure negotiation with a salesman taking offers back and forth to a sales manager with whom you first meet with the obligatory pep talk re: why he is refusing your offers and why you need to buy right now!Toyota of New Orleans is a "No Nonsense Dealership"! I simply asked for their best price and received the 2nd most competitive price of the 10 or so dealerships in consideration. A small market, distant, dealership accepted a price which was, at best, $100 more off of MSRP. But that vehicle was more expensive overall due to options which we were not interested in.When we closed the deal with Toyota of New Orleans, it was simply the quoted price plus tax, title,and license fees. No small print add-ons or surprises and No deceptions throughout the process!I highly recommend Toyota of New Orleans.Wallace Nicaud & Patricia Ruello

?? AWESOME??

My husband & I have purchased to vehicles from Toyota of N.O & had the pleasure of working with Ms . Daniels as our Sales Rep. Ms. Daniels was very informative, professional, & friendly. She did every thing in her power to make sure I got the vehicle I wanted. I am so grateful to have come across Ms. Daniels at Toyota of N.O. #ppl# don't#sleep#on#her...She's Da 1 to see!!!!

Great Service & Awesome Price!

Todd Do was my salesman and he was absolutely great. He was friendly and knew exactly what I needed. This was my first time buying a car and he made it absolutely easy and fast. I will definitely recommend him to all of my friends and family.

Ca tran

Customer and sale man was a totally great. Friendly love to work with them. Had bought a few car with them in the past years.

A1 service

Excellent customer service, friendly atmosphere will definitely recommend to all family and friends, love my new truck, it hauls my boat like a dream Thanks Anthony and Johnny

Fantastic Service & Best Price In The State

Ronnie was my salesman. From beginning to end, he was an amazing salesman that didn't overload me with salesman tactics. I appreciated his honesty and willingness to make our visit as smooth as possible. I left today with a brand new Corolla. If you are looking for a vehicle and can't stand the typical BS then go see Ronnie.

Outstanding Slaes Rep

Juniece has sold me two vehicles and both of my experiences have been pleasant. Juniece is very professional, honest, and dedicated to making sure that the customer is satisfied with their buy when they leave the dealership. I personally feel that Juniece should receive a promotion because she is knowledgeable, on time, and dependable. I plan on doing more business with Toyota of New Orleans and Juniece in the future. Anyone visiting this dealership should ask for Juniece as their sales person. Thank you Ms. Daniels for your professionalism and "down to earth" personality.

Rating of service at Toyota of New Orleans

The entire staff at Toyota of New Orleans were curteous and professional. Salesperson, Johnny Brumfield was exceptional in his attitude and knowledge of the Toyota Tacoma.

Awesome experience

Junniece Daniels was simply amazing. She was patient and very personable. I believe that everyone there was knowledgeable however she made my purchase very simple and seamless. I called infiniti and the rep hung up on me after answering my questions. Junniece made sure that she knew my name as well as I knew hers. She gave me an I can help you with that attitude and I got a car from her and a great price. I will definite recommend her and Toyota to others. 5 star service.

Great customer service

We has such a pleasant experience with toyota of New Orleans that that will remain our dealership for years to come. I can not thank Johnny Brumfield for the amazing support he offered us. He was so knowledgable about the Camry and offered his personal cell phone for any additional needs.

The Most Painless Buying Experience Yet

The service and experience I received at Toyota of New Orleans was nothing short of superior. The associates were low pressure and incredibly friendly. They honored my USAA True Car price quote and helped me achieve my optimal monthly note. I would absolutely recommend Toyota of New Orleans to anyone I know. It was truly a fantastic experience!

Mr. Tony Truong is friendly and reliable.

I purchased the grand new CAMRY in TOYOTA OF NEW ORLEANS. My person in charge, Mr. Tony Truong, is really reliable and friendly. He is very familiar with the automobiles, and explain their utilities as easily as to understand. In addition, he is kind toward my family including kids. After care plan is also nice, so now I can drive with feeling secure. If you are thinking of car purchase, you must remember his name.

Avalon

I enjoyed working with Johnny and Anthony. They have excellent customer service skills. I would refer my family and friends to these individuals. They truly love and appreciate there customer.

Good Experience

Johnny was most helpful throughout the process. We spent very little time at the dealership. We started communicating over e-mail then on the phone and then finally in person. The finance group was very helpful as well. Thank you all very much!

Yay Toyota of New Orleans!

Excellent as always! Ray in Service was prompt and courteous. Donald, my salesman from 2012 was genuine is his follow ups to my truck purchase.

Very efficient and helpful!

I have a very hectic schedule, and Donald Lawson was very helpful by working with me via email until I was able to finally come to the dealership in person. Once I was there, he helped me find exactly what I needed in the small time frame that I had to work with. He was very friendly, knowledgeable, and efficient. I would definitely recommend him to friends.

Toyota of New Orleans

The best way to describe my experience it's perfect. The customer service is wonderful. They will pick a great bank and low interest rate. You have to consider this dealer.

Rewarding Buying Experience

Recently I was in the market for a new truck and, after reading all of the positive reviews about Toyota of New Orleans and especially after speaking with Donald Lawson at length, I decided to visit the dealership to see what they had in stock. Donald was prompt for my appointment and treated me with respect. He did not hesitate to show me the figures for the vehicle in which I was interested and he was patient as I went line item by line item comparing my cost figures to his. His total dealer price was close to my figures and the final price quoted was "much better" than what I had received from another dealer just the day before, even though there was an extra cost option included in this vehicle at Toyota of New Orleans. I very much appreciated Donald's frank, upfront yet respectful manner. I also spent some time with Riley Thompson (Sales Manager) discussing certain aspects of this sale. He was knowledgeable and friendly, which has not always been my experience with sales managers at other dealerships. I completed the day's negotiations with Joseph Akkawi (Director of Finance), who appeared to me to be quite competent, knowledgeable. and (unlike some finance folks I have dealt with in the past) very outgoing and friendly. Though I already had an approved loan, he equaled what I had been offered by another bank.Before the day started, my main reason for visiting Toyota of New Orleans was based on other peoples' reviews. Now I can say first-hand that the good reputation enjoyed by Toyota of New Orleans was well earned and I recommend this dealership to anyone looking for a Toyota vehicle.

Good customer service

Good customer service. Johnny was great! Also Mr. Call offered great service to my husband. We were very pleased. Thank you. We will definitely recommend our friends.

Friendly Service

My salesman Ronnie Stigler was very professional and courteous. I would definitely buy all my future cars from him. He gave us a great deal.

Great Experience

Professionalism was paramount and greatly appreciated. Mr. Stigler was extremely well spoken, very personable, knowledgable and exceptionally well dressed. I will recommend dealing with him to anyone interested in purchasing a Toyota.

Great Customer service

Juniece Daniels was very patient with me and made me feel very comfortable. I would recommend her to anyone looking to buy a vehicle for a very professional person who cares about her customers and gets the job done. I look forward to doing business with her again.

Experience at Toyota of New Orleans

The sales team was very knowledgeable about the vehicle I was interested. Johnny Brumfield answered all my question, and did not pressure me to make a desicion about the car. He gave me his card and said call if I had any questions. I really liked that they didn't try to make me buy the car the 1st day I wnt to look.

Thank you

I want to thank the sales man, Ronnie Stigler, for being so patient and informative with my search for a new vehicle. I will recommend him and the dealership to family and friends.

Car purchasing experience at Toyota of New Orleans

My wife and I purchased a vehicle from Toyota of New Orleans in November of 2013. Our sales rep was a young man named Johnny Brumfield. Mr. Brumfield handled every aspect of the sale as a true sales professional and bent over backwards to satisfy our needs as to the type of vehicle and the financing. Mr. Brumfield was courteous and professional and his attitude was one of caring about our needs and how to best serve them. I would whole heartedly recommend this young man, as well as this dealership, to any potential new car customer.

L Keppard

Johnny was very kind and understanding to my needs. He listened and was very thorough to my situation. I have recommended him to a coworker who has also appreciated him.

Service/Friendly

I bought my 2014 Camry from Toyota of New Orleans in February. Everyone there were very friendly and highly professional. I bought my first Camry from Lakeside dealership in 2003. I did my homework and visited various dealerships before I choose to buy my new Camry from Toyota of New Orleans. I was so impressed with their kindness I brought my wife's corolla there on 06/05/2014 for a service visit.

Excellent

He is a very nice guy in a friendly office that my family and I feel much comfortable. I deffinetely refer more and more people who I know to come to see him. Thanks

Love Toyota of New Orleans

The sales people are very friendly and down to earth and treated me like a person, not a commission. I did not feel pressured, sold or manipulated. I honestly fell like I was able to negotiate the best price in town. On top of providing a great business experience, Toyota of New Orleans owner and staff do a lot of voluntary humanitarian work that contributes to people in need locally and in third world countries.

Johnny's Great!!!!!

I went to Toyota of New Orleans looking for a cheap car to get back and forward. Johnny told me instead of spending $4000 on a vehicle with a lot of miles, put it as a down payment on something newer. He got me into a 2011 Camry. I thought I couldn't get into a nice car like that because of my situation. There was no pressure, no stress, no problems. He was on my side. To make it an even better experience. He called me back in 6 months later to upgrade me to the new body style camry a 2012. He said because I made 6 perfect payments I was eligible. I luv this dealership and Johnny will always be my sales person.

What to Expect with Shaun?!?

Prepare yourself when you deal with this sales person. Take notes....the first thing he is going to do is ask you what cars on the lot you like.. from there he'll welcome you to test drive a few then he'll answer all your questions in a calm fashion ... NEXT he'll let you decide which car you want THEN get you the best deal.!!!!!!!!!!!!BEWARE the process might be so stress free you might feel like you were not hassle or not hard sold ... because you weren't .... overall Shaun's the man !.

Best salesman

Shaun is the best salesmen anyone can ask for. He is a very nice person and he definitely did a great job and i would recommend him to anyone i know!

The greatest salesmen I know.

I love my new car. It has everything I wanted n at the price I wanted. Shaun was excellent. He didn't pressure meat all. Toyota for life.

Travel from Dallas TX

I have travelled from Dallas TX to New Orleans on two seperate occasions to purchase vehicles from Shaun Upshaw. The majority of the sales process was handled over the phone. Upon our arrival, Shaun personally picked us up to go to the dealership. Because our deals were finalized prior to arriving at Toyota of New Orleans, our short time spent there was on signing paperwork. In all the vehicle I've purshased prior to coming to Shaun, I have never had such a hassle free experience. Between both my purchases, I'd also recommended Shaun and Toyota of New Orleans to my sister and best friend. I have travelled 8 hour to purchase my cars and will continue to go to Toyota of New Orleans to see Shaun Upshaw when I need to purchase my vehicles. - Proud owner of a 2011 Toyota Highlander SE and 2014 Toyota Camry. Hybrid LE

Best salesman I've ever met

I was having twins and we needed a larger car for our growing family. Mr Upshaw looked over his inventory and found us a van ! I never dreamed we could afford a van. We didn't even say we wanted a van, but Mr. Upshaw when beyond the call our duty thinking for the needs of my family we didn't even think of. It was in our price range. He was so thoughtful and helpful we recommend him to all our family and friends!! We love him ! I would never buy a car or van from anyone else.

Excellent!!

Very easy to work with! Very knowledgable and helpful. I highly recommend going to see Ronnie if your looking for a Toyota. I love my new car!

Quality

Shaun Upshaw was a real pleasure to work with. He guided us in the right direction in chosing a vehicle. Every question was met with understanding and he did qn outstanding performance with getting the deal done. If I chose to update my vehicle he is my top guy to go to. Thanks Shaun from my family and I.

Mr. Wallace

Shaun Upshaw sold me 5 Toyotas so far, so what u think I'm going to say about him! Lol! He's the simply the best!

Go see Shaun Upshaw for all your vehicular needs

Shaun was the best!!! Very professional and caring!!! I recommend you go to Shaun if you need a new ride or just something to ride in, you will not regret it!!!

Very Helpful

He answered all the questions I had in a detailed manner and was very friendly and helpful by showing me all my options before making a purchase.

Great Purchase Experience with Don Lawson

Don made our lease of a new Corolla easy and uncomplicated. He explained the process thoroughly, and answered all our questions in a helpful manner.

Satisfied Customer!

Jeremie a very pleasant salesman who is knowledgable in the cars we looked at. Although it wasn't the right time for me to get a car I would definitely go back to this dealership and see Jeremie as he made this experience a pleasant one.

purchaser

My wife and I had a great experience buying our car from Johnny. He was very professional and friendly. We would recommend him to our family and friends.

Excellent service

I went into Toyota of New Orleans with an extreme urgency on either getting a new vehicle or refinancing. I met Johnny he was extremely honest about my situation I didn't feel like he was trying to get over like most salesmen. He was able to help me resolve my issue and I may not have gotten to get a new vehicle but I felt a relief that I got to keep my vehicle . I would recommend my friends and family to him . Toyota of New Orleans I would say was a big help and the service rendered left me a very satisfied customer ! Thank you Johnny I look forward to seeing you in August for a New Vehicle !!

Awesome Customer Service

Absolute pleasant experience working with Johnny. He was customer focused and personable. Understood what vehicle and affordability I wanted and delivered! I also recommended him to a friend of mine and he delivered exceptional service! Completely satisfied with his professionalism! !!

happy customer

Johnny's a great salesman. He helped me get my brand new car at a great price he gave me great customer service also. Stop over and see him you won't be disappointed

Good Job

Jeremie Brown is a very hard working individual who is genuinely concerned about the betterment and/or improvement of each customer. Keep Up The Great Work

Sales Consultant

Enjoyed Jeremie's company & patience during my time of purchasing my new car. I left off the lot the same day with my 2014 Toyota Corolla S! Great Job!

Great dealership, wonderful experience!!!!!!

Great people very friendly and down to earth! Honest and to the point! Great prices! would recommend friends and family excellent line of vehicles!!!! Toyota of New Orleans!!!

Happy customer

Super excited to have such a great experience buying a car. Jeremie made it so it's not like I'm being hounded. He was amazing and I'm a satisfied customer and will recommend him to everyone.

great job

Jeremy is very friendly. He is very courteous and professional. He helped me to purchase a new vehicle. I'm very satisfied with the service provided.

Dea Johnson

My experience was a great experience. I went there just looking to buy any old car and I came out with a new model car. Johnny was very helpful and knowledgeable of the products.

Toyota Sequoia

Johnny was very helpful, and knowledgeable of product line. The dealership went out of their way to put us in a new vehicle. Overall it was a good experience. I would definitely recommend Toyota of New Orleans.

Excellent Service

Juniece, Will, Juni, and Anthony, has provided me with EXCELLENT CUSTOMER SSERVICE...Everyone of them was extremely friendly, helpful, and mostly concerned about my needs and what i wanted and did an excellent job providing the service for me to leave with my vehicle..Thank you Toyota N.O. for providing the best service ever

Excellent experience with Toyota of New Orleans

I want to express my happiness with Toyota of N.O. I was in & out in less than 2 hrs & purchased a brand new 2014 Camry!! I got the price I wanted & did not have to be stressed out in the process or come up with a large down payment. I am very pleased with this location & would higly recommend this to everyone, after having less than pleasant visits at other Toyota dealerships, this was a breath of fresh air! I want to commend the General Manager, William Lewis, for always taking care of me. I purchased my last 3 vehicles from him & will continue to do so in the future & will also send any family & friends I know to him for help! Thanks again for the awesome experience. I LOVE my new Camry!!!!

Don't Waist Your Time and Money

This place doesn't even deserve 1 star. DO NOT DO BUSINESS WITH THEM! They will insult you on your trade in. I should have read the reviews of this dog and pony show before I waisted my time with them. I thank GOD I ended up not doing business with them. What a joke this place is.

Tony the man

Tony and junk were the BEST!!!!!!!! I was very pleased and I got the car I wanted.

Wonderful experience

I have literally purchased 8 vehicles from Toyota of New Orleans. I have bought 2 Tundras, my wife has bought a Rav 4 and traded it dor a Venza, my 3 children have each bought a car and I just recently purchased a Sienna for my company. I am hard to satisfy and the have earned all of my business. I could not imagine purchasing a vehicle anywhere else. I have been treated not as a customer but as family. With every purchase, the sales manager Anthony Legeaux has made my experience a most enjoyable one. Their prices are more than fair and the service after the sale is exemplary. I'm normally in and out in an hour or less for my maintenance. I couldn't dream of buying a car anywhere else. Keep up the great work guys.

Wonderful experience

I have literally purchased 8 vehicles from Toyota of New Orleans. I have bought 2 Tundras, my wife has bought a Rav 4 and traded it dor a Venza, my 3 children have each bought a car and I just recently purchased a Sienna for my company. I am hard to satisfy and the have earned all of my business. I could not imagine purchasing a vehicle anywhere else. I have been treated not as a customer but as family. With every purchase, the sales manager Anthony Legeaux has made my experience a most enjoyable one. Their prices are more than fair and the service after the sale is exemplary. I'm normally in and out in an hour or less for my maintenance. I couldn't dream of buying a car anywhere else. Keep up the great work guys.

Great service and a great staff!

The staff there are great, they get everything done as fast as possible. They were really nice and took very professionally. I came all the way from Florida and they waitied a little bit longer past closing time and we made a deal happen.

Sean Olivia rolled out the red carpet for me helped me...

Sean Olivia rolled out the red carpet for me helped me find what I was looking for with the parameters given - they came up with multiple options and we went from there. There was no sales pitch or pressure Just Good Customer Service.

Well worth the drive

I first call Tony Truong from my cellphone just to get a "quick price quote" so then I can go shop at my local dealership, I got attached to his professionalism and friendly so I ended up came to Toyota of New Orleans, It was quite a wait for Finance but everything was good....Highly recommended !

Great Toyota dealership with many selections

I enjoyed working the deal with the salesman Tony Truong. I called in regarding a truck and he went outside, took pictures of the car and sent me including sale quote. I'm satisfied with my new vehicle now. Thank you Toyota of New Orleans

Really bad experience

I drove 200 miles to buy a used chevy cobalt. I called before i got there to know the condition of car. The salesman told me that there is nothing wrong with the car. But when i got there, i found the car is not driveable. Car had a dead transmission. Will never do business witj them.

Best service overall the price was reasonable and the...

Best service overall the price was reasonable and the staff showed me much gratitude and the staff was very friendly and kind I will be visiting again

Good buying experience

I went this dealership after talking to salesman Dennis on the phone to look at a 2011camry . When I arrived he was with another customer, but I was quickly helped by Derek and his manager who I cannot remember his name. The manager was familiar with my conversation with Dennis and we looked at A very clean car. We purchased the car quickly and have no problems with it.

totally ignored for almost an hour

I sat. Waiting be seen for n hour. Out of the 10 r more employees we saw walking around,one guy that we thought was a customer asked if we needed help. Everyone else simply walked by with not as much as a good morning. I wouldn't recommend this dealership to anyone.

I took my vehicle to receive the standard 5/10,000...

I took my vehicle to receive the standard 5/10,000 maintenance check while on my way home from a TAD trip. I parked it in front of the service garage and was told by the service advisor to leave the keys in the car so they can look up the mileage. After the service advisor wrote down the mileage, he left the keys in the car. Then, he told me to go wait in the lounge and when everything was done, he would come and get me. Within ten minutes, my car was stolen because the service advisor left the keys in the car unattended in order to go inside to answer the phone. My car was stolen and it was completely wrecked. The ownership here has refused to take responsibility for it and actually lied, claiming the service advisor told me to take the car keys. The dishonesty at this service department is truly despicable and a slap in the face to the long-time honor and distinguished reputation of Toyota and all the men and women who work hard for Toyota. Mr. Toyoda would be ashamed that such a dealership bears his family name!

My experience visiting Toyota was amazing. Junice was...

My experience visiting Toyota was amazing. Junice was Determined to find me a car of my liking. She did just that! I'm defiantly referring Junice and Toyota of New Orleans, to anyone who's looking to make a car purchase.

Juniece was very helpful and professional. She provided...

Juniece was very helpful and professional. She provided me with excellent customer service and made sure I left with exactly what I wanted. This is my 3rd vehicle from Toyota of New Orleans. I wouldn't go anywhere else.

I went to Juniece with a manger problem. The engine on my...

I went to Juniece with a manger problem. The engine on my car went out. I heard of her from a friend that said she was a great sales person. The thing is she was right. She did everything to ensure me that she was work to get me in a car. Not any car but one I like. I felt she understood my problem and owned it. Not only did i leave in a car i left with a friend. All thank to a wonderful person Juniece. You did a great jod n ill send all my friends to her know that she is a trustworth person. Much love Juniece.

Ms. Daniels was veery accommodating to my needs. My car...

Ms. Daniels was veery accommodating to my needs. My car had been destroyed by a tree during Hurricane Isaac. I had just paid my car off and could not afford a carnote again. I had my insurance money and I loved my old car. Ms. Daniels found a car similar to the old car. So similiar my friends have named my new car the Gray Ghost because it looks just like the old one. I am confident that I have made a good choice because I believe Toyota has the best cars.

The whole process was very fast and transparent

I enjoyed working with Donald Lawson and Gerry Call at Toyota of New Orleans. They were both very knowledgeable about their product. The whole process was very fast and transparent I would definitely recommend Toyota of New Orleans to all my friends and family.Thank youTed Tabor

On 9/12/12 I walked into the Toyota New Orleans...

On 9/12/12 I walked into the Toyota New Orleans dealership and met the Toyota family. Everyone was smiling and friendly even at 6:30 in the evening. But the shining star was Juniece Daniels, my salesperson that sold me my 2012 Limited Edition Sports Model Camry. She was personable, professional and a joy to work with, and has the patience of a saint. Although my husband had already made his decision without my being there, she made sure I was comfortable with all the features the car has to offer and understood how to work them. Most times women are at a disadvantage when discussing cars, I'm proud Juniece is a member of the Toyota family representing the ladies, and she's good at what she does. I can't say enough how pleased I am with our decision to make this purchase at this dealership, which happens to be where I bought my last Toyota 15 years ago. They know what they're doing and they're doing it right ! I hope this car last 15 years but in the meantime, I'm telling everyone if there're looking for a car, go to Toyota New Orleans, and by all means ask for Juniece...she's wonderful !!!!

Chance was a delight to work with. No pressure, just...

Chance was a delight to work with. No pressure, just friendly and willing to negotiatie a fair price. I would highly recommend him to any of my friends.

We had a great experience. James was very informative and...

We had a great experience. James was very informative and friendly. He took very good care of us. Also Scott in financing answered all our questions.

They were very friendly, patient ,informative, and...

They were very friendly, patient ,informative, and overall great guys. And Donald Lawson was the best salesman I've seen in a long time Thank you.

Great dealership to work with over the internet. they...

Great dealership to work with over the internet. they offered a price upfront that was clear and easy to understand with some options. I enjoyed buying my Toyota Tundra from them.Thank you Ted Tabor

Donald's professionalism made my car buying experience...

Donald's professionalism made my car buying experience positive. His sincerity, product knowledge and positive demeanor exemplifies the high standards and quality the Toyota brand is known for! The other members of the Toyota of New Orleans team that I had contact with during my visits to the dealership are Gerry Call, Internet Director, that was so gracious by giving my daughter a balloon, that she could not be separated from the rest of the weekend and Scott Carstens, Finance Manager, that had to brave the strong odor of perfume from the previous new Toyota owner in his office, as we went over my paperwork. As I sat in the office signing my life away, I could hear my daughter and a couple of other kids laughing and playing. A couple of the salesmen joined in and played along with them, that meant a lot to me and my wife.Thank you again to Donald, Gerry and Scott for making the scary process of buying a big ticket item a blast! I will not hesitate referring Donald and Toyota of New Orleans to my family and friends for their future car purchases!Sincerely,Norman A Pineda Happy New Toyota Tacoma Owner

This was my first time buying something in my name and...

This was my first time buying something in my name and all of the employees made it such a wonderful experience. Remus definitely made me feel comfortable with my buy and did everything in his power to help me get the best deal. William then went on to go and do an above average job with our finances. Excellent service ALL AROUND. Definitely will be recommending these services to others.

I am very happy with my car. "Red" and Scott...

I am very happy with my car. "Red" and Scott were awesome! They were not pushy! I told them what I was looking for and they had me in the perfect car for me in no time.

The service was great, the only thing that I have...

The service was great, the only thing that I have negative to say is that it took a little long to get the paperwork done but other than that it was a great overall experience.

The dealership is clean and professional; Mr. Mountain...

The dealership is clean and professional; Mr. Mountain and Mr. Legeaux were great! Anthony explained the leases process and made it very simple. This has been the best and easiest auto transaction I've made thus far.

False Advertisement

They like to list too good to be true deals on this website just so you will call in, and they will claim "oh, we just sold it!, ya just missed it!"....and then offer you everything else they have hoping you will settle. forewarning for all of you who are tired of calling on these type of dealers.

I will always sing the praises of Shaun Upshaw and...

I will always sing the praises of Shaun Upshaw and Toyota. He is friendly, he knows his cars and he didn't presure me to do anything I was not comfortable with. When I had questions about the safety issues of my new car. He was able to answer them or direct me to someone who did know. He sold me 2 cars, my husband dream truck, and my mother-in-law, limited edition, special color Camry. I will go to no other dealership. Shaun and the Toyota family has my business for life.

Donald Lawson was friendly & knowledgeable. He did...

Donald Lawson was friendly & knowledgeable. He did not put any "sales" pressure on me - just presented the facts and let me decide. That is exactly what a salesman should be. He officially works in New Car Sales, but he examined what I needed and found the right car to suit my needs. I really appreciate that. Thank you, Van Grundmann

The people at this dealership are very friendly and...

The people at this dealership are very friendly and helpful. They are also knowledgable. Work performed is on time and good quality. They are courteous and professional. Riley Thompson in sales is very good at following up and pays attention to detail.

My experience with Toyota of New Orleans has always been...

My experience with Toyota of New Orleans has always been an exceptional one. I have purchased three vehicles from this dealership in the past and just purchased my fourth vehicle; all with the greatest of ease. I never felt pressured. Everyone there makes you feel welcome; like you are part of the family. My sales person, Shaun Upshaw went above and beyond the call of duty. He always made sure all the "I's" were dotted and the "T's" were crossed. The General Sales Manager, Anthony Legeaux is a real trooper. I have never seen a manager as dedicated as Anthony. He makes make every customer feel welcome and handles every deal as if it was his own. In a nutshell, Great Job Toyota of New Orleans! Keep up the excellent work.

Our visit today at Toyota/Scion was such a delightful...

Our visit today at Toyota/Scion was such a delightful experience. We truly enjoyed doing business there. Our salesman, Danny Jones, was very kind, pleasant, courteous, and totally professional. We purchased a new truck today, and was very pleased with the service. Will I recommend this dealership to others, absolutely!!! I will certainly recommend them speaking to Danny Jones. We had an AWESOME experience, and plan to do business with them in the future!!!!!!!!!!!

In this dealership, I was given personalized attention...

In this dealership, I was given personalized attention and as a result drove away in the perfect car for me. They asked me questions about the city I'm living in, the type of driving that I do, my desired monthly note, and my future plans. As a young woman, many times car dealers/ mechanics tend to talk way over my head and don't take the time to make sure I understand what's going on with my car. At Toyota of New Orleans, everyone was patient and took the time to walk me through the process of leasing my first car. Excellent experience.

The customer service at Toyota of New Orleans was...

The customer service at Toyota of New Orleans was phenomenal! Staff members, especially Juniece, took their time to thoroughly assist me. Saleswoman Juniece was extremely positive, energetic and polite. Juniece made the entire process smooth and peaceful. She was very supportive and engaging from start to finish. By far the best salesperson in New Orleans. Financer Scott was very patient and informative during the process. This made the process more understandable and I felt apart of the process not a by factor within the process. General Sales Manager Anthony Legeaux is one of the greatest guys in New Orleans. His superior communication skills and natural people skills made the entire experience feel as if I had my family present. Truly a standup gentleman, very supportive and down to earth. If I EVER encounter anyone looking for a car, I am recommending Toyota of New Orleans, go down there and Juniece, Scott and Anthony will take care of you. They showed the human side of Toyota Care!

Lee Bridges was very friendly and walked me through every...

Lee Bridges was very friendly and walked me through every step of purchasing my 2012 Corolla. Due to his friendliness and experience, I would recommend Toyota of New Orleans to friends and family. I would also buy another car/truck from Toyota if the need arises in the future.

This was one of our best experiences in buying a new car....

This was one of our best experiences in buying a new car. Lee, our salesman, was very helpful, knowledgable and freindly. The final cost of the car exceeded our expectations. Thank you for the wonderful job.

This was the best experience for us buying a car ever. ...

This was the best experience for us buying a car ever. The employees are wonderful! The products offered are definitely what we needed in a car and we love it.

Great experience. Lee Bridges met all of our...

Great experience. Lee Bridges met all of our expectations and more. Will only purchase from Toyota of New Olreans. This is the 3rd vehicle that I purchased in thelast 2 years and will continue to purchase vehicles from Lee. Thank you once again for the great service and experience. I will recommend this Lee to all of my friends.

The young lady told me she was roughly new to the car...

The young lady told me she was roughly new to the car sales business and I could tell she was because of how friendly she was. My credit isn't all that great but I had a downpayment. Long story short, I was able to purchase an 06' Tacoma for my son who just joined and the airforce and he loves it.

i have a 2005 Toyota and it now time for a new care so i...

i have a 2005 Toyota and it now time for a new care so i went to the dealership in search of my new car. jamyra approach me and was real helpful, she seem to love her job. im definitely going to be purchasing my car from them

Very friendly, it made me feel like I was making the...

Very friendly, it made me feel like I was making the right decision by purchasing a car from JaMyra. She made me feel like she wanted to make sure I got a nice car and not just my money. She was dedicated toward my experience and making sure I felt comfortable.

They were very helpful. I thought it would be a waste of...

They were very helpful. I thought it would be a waste of time for me because my credit isn't all that great, but they helped me out tremdously and i was able to leave with a Chrysler 300 that me and my family loves!

It is an amazing and honest dealership. I have purchased...

It is an amazing and honest dealership. I have purchased 6 cars from them over the years and I have always been treated well without pressure and given fair pricing.

Danny in sales really l;istened to my needs and directed...

Danny in sales really l;istened to my needs and directed me to the correct car for what I was looking for. I shopped Nissan, Hyundai, and Honda and Danny and Scott both gave value to the Toyota product with the excellent warranty and services offered in the first few years. Scott secured a good rate and did not make me wait when I was ready to sign the papers Tahnk you for a wonderful experience.

I found my car buying experience pleasant and fun, the...

I found my car buying experience pleasant and fun, the people there were very helpful,friendly and informative about their cars. I would definitly recommend my close friends and family members to buy a Toyota vehicle from this dealership. They also have great coffee! Thanks again Toyota! Keep up the Great Work!

The service and sales men were very friendly and help...

The service and sales men were very friendly and help full in everything that I need to get done with my car today in the service department, the work on my car was done in a timely manner. Thank's for everything.

I have gone to many dealers but I was never impressed...

I have gone to many dealers but I was never impressed with any other as how I did with these guys. William has been the best so far and Lee Bridge is another guy whom I like the most.

Dealership is great, but the salesmen is the main reason...

Dealership is great, but the salesmen is the main reason I keep coming back. I bought many cars there and very satisfied. Toyota to me is the best car & truck made.

GREAT DEALERSHIP! LEE BRIDGES IS WELL RECOMMENDED AT...

GREAT DEALERSHIP! LEE BRIDGES IS WELL RECOMMENDED AT TOYOTA OF NEW ORLEANS! WE HAVE ALEADY PURCHASED 5 BRAND NEW VEHICLES FROM LEE WITHIN THE PAST 5 YEARS AND WILL CONTINUE TO RETURN!

My husband called Rieley Thompson at 9 am on Monday...

My husband called Rieley Thompson at 9 am on Monday 4-30-12, by 6pm we were driving out of the Toyota place with a brand new Rav4 for our daughter. The entire process was fantastic and painless. Rieley gave us a quote and said it would be the best offer we would find, and he was right. My husband had made some calls to other dealers and we had actually test drove other cars. Rieley and his application manager Larry, and the Finance guy (a Rummel graduate)were all very professional and quick. I was very impressed and will recommend them to anyone looking to purchase a new car. Sincerely, Paul & Michelle Ory

Excellent salesman

Although this dealership could not compete for the price, it did a fantastic job by helping me make a decision on choosing a Sienna over an Odyssey. While I do not want to get into an argument of which car is better, the sales manager here got hold of a new Odyssey and a new Sienna and placed them side by side in front of me, and I just had to look for myself to figure out which one made more sense to buy... The choice became easier! Kudos to the sales manager! I just hope the management in this dealership are more price competitive.

Disappointed

I had to call ten times before the phone line "allowed" me to be routed properly. Then, when asking about a vehicle I saw for sale on-line, the salesperson giggled and said "That car hasn't been available for weeks." I said, "So you sold it?" The salesperson said "No, the engine don't work...if you want it for the price online, you have to buy it as-is." I think you should advertise whether or not a car is actually working completely, especially since your salesperson felt bothered by taking a phone call.

I called Toyota of New Orleans at 9 am on a Monday for a...

I called Toyota of New Orleans at 9 am on a Monday for a price on a used 2008 camry listed on their website with no price.I was transferred to a car saleman who took the car and my info down to return my call. 30 minutes later i called the dealership back because I hadnt heard from them, he was in a meeting. An hour after I talked to him, a lady calls me from the new car department. She gives me the run around...we have 2007s on the lot, i said no i called for that specific car. She kept asking me questions instead of just telling me what I wanted. Im assuming they didnt have that car and was listed with no price for people to simply call about that one and get talked into something else. After I told her look all I want to know is the price of that specific car not a 2007 or whatever else. She said ok ma'am and hung up on me. Now surprisingly after that I must have 10 phone calls from different sales people from Toyota of New Orleans. Unfortunatly for them I decided to get a brand new 2012 Camry at the Toyota of Slidell dealership bc I refused to go to Toyota of New Orleans!!!

WIll never do business with them again

I drove all the way to Toyota of New Orleans from Hammond, and was told by the salesman there that the $3,000 car I was looking at online was no longer there, that there was nothing even in that price range on the lot, and then he tried to sell me a $16,000 car. While I was talking with the salesman, I got an email from the online sales representative saying that the car was there and available to come test drive. I made some phone calls, got the run around, finally got ahold of the used car sales manager who told me the car was on the lot and apologized for my time they wasted. I was supposed to receive a phone call back from him three days ago, and still haven't. I will never do business with this place EVER again.

Never ever ever buy a car from Toyota of New Orleans!...

Never ever ever buy a car from Toyota of New Orleans! They are the biggest douche bags that lie about everything! If they say they will do anything, get it in writing, because they all of the sudden get retroactive amnesia and can't remember what they said or promised... Never, ever again. Buyers BEWARE!!

Received internet offer after inquiry for them to sell a...

Received internet offer after inquiry for them to sell a 2003 Jeep Liberty for $3,465 which was their advertised price. I called Thursday and spoke with James Crowell who never called me back. I called again three hours later and spoke with James Crowell who said he was the only one there and had forgot to call me but would make sure the vehicle was available and call me right back. Four hours later I called and asked for used cars and spoke with John Dillon. Mr Crowell never called me back. John Dillon spoke with me and told me about the car. I offered to send a deposit and drive 2 and 1/2 hours to look at the car and buy it if it checked out. Mr Dillon gave me instructions as how to make deposit which I did immediately. I arrived Saturday as stated and Mr Dillon was not present so MR Crowell spoke with me after 35 minutes of waiting after my 2 and 1/2 hour drive. He told me the car was just sold last night but no one called me. I told him I had made a deposit as instructed and he just began to smirk and wanted to sell me something else. As we argued, Payton McDonald became very rude and stated I was not to talk to his salesman like that and say the situation was "garbage" which I did say and it was. I immediately told Mr. McDonald he was not to yell at me and that if a situation was "garbage" I could call it that. I then asked for the general manager and they had me speak to another manager who I'm sorry to say I forgot his name but he was friendly and cordial. Mr Dillon finally showed up and was apologetic for not being on time due to weather conditions and traffic. ( I drove 128 miles in the same condition but was early.) After demanding they sell me the car as quoted, they told me they sold it last night and it was no longer there which was a lie because I looked at the vehicle by their back fence where John Dillon told me it would be. Mr Crowell also stated he was on vacation and had not talked to me but he did because he finally admitted he was there the day I called. They finally told me they were able to sell the car which was on the lot still last night for 8,997 and had raised the price due to a 2000 dollar airbag problem that I would have had to pay for if it were still available. Basically they lied and sold the car out from under me for more money and did not honor the deal THEY OFFERED ME!. I would not recommend this dealer and would like to hear from others when this happened or happens to them. Note the other reviews and buyer beware. They told me this was a one time error but from the other reviews this has happened before. Sounds like a bait and switch setup to me where an advertisement is made just to bring in customers, then they attempt to sell other cars to. While I was there they said two other people where coming to look at the car, and my response was CALL the customers now and tell them the car is no longer available. THIS WAS THE WORST CAR BUYING EXPERIENCE EVER!!

I needed a Mini-van For my kids so I went Toyota of new...

I needed a Mini-van For my kids so I went Toyota of new Orleans after visiting several dealerships. I asked for a used car sales person before I can finish the sentence Juni Mejia asked If I to help me. I told him what I needed and how much I had to spend. Juni was great and quick in listening to me and finding my needs , He is the best sales person anyone can ever had and I will highly recommend him to anyone. The service department is great and so are the workers there.If you want a great deal and a awesome salesperson that will follow up with you after the sale JUNI MEJIA is his name always with a cute smile and always making you happy.

I was helped by James Crowell,He was really patient and...

I was helped by James Crowell,He was really patient and understanding to what i was looking for in a used car.I would surely do business with him again in the future.Thank You

Great experience!! Our credit situation wasn't the...

Great experience!! Our credit situation wasn't the greatest and they really worked hard to get us into a car!!! Excellent!! Great manager, very personable and VERY attentive to the customers!!! Would deal with them again anyday!!! Next time I am in the market for a car new or used I will go here!!!

Charlie is one of the nicest, most engaging...

Charlie is one of the nicest, most engaging representation in the house. He is always courteous, friendly and extremely knowledgable about my Toyota Camry. He always explains all of the services performed and the service is always suprisingly fast and best prices I have ever had for service done!

Charlie always takes care of my needs with courtesy and...

Charlie always takes care of my needs with courtesy and concern. I bought my car here and continue to come for service because it is always quick and easy!!! Price is always higher than I'd like but it always is when I'm getting my car repaired! Overall, I am always pleased with the service and timeliness so its worth it!

They were great Donald was my sails men he was very kind...

They were great Donald was my sails men he was very kind and wasn't pushy like most sales men. Very friendly maid me feel like I was at home they didn't try to take advantage of us. They asked us what we were looking for and what are plan was and went with it.I was very pleased with my experience at Toyota of new Orleans. I would recemend any one I love to go se Donald , Antheny ,and Jessie. We told them what we wanted what we could afford and they maid it happen and even got are note lower then what we were expecting to pay and I want to thank them for there honesty and dedication to there customers. Thanks guysSincerely your customers the mihail family

Friday after talking with used car department on the...

Friday after talking with used car department on the phone several times. I drove 2 and a half hours from Lafayette to this dealership. I had been assured that the used 4runner I saw on the internet would still be there after my drive from Lafayette and would be ready for me to test drive. I took of of work the rest of the day and proceeded to drive to the dealership. When I got there I was brought out to a used 4runner. The vehicle had a flat tire on it and I was told that they had lost the key to it which should have been fixed before I drove down 2 and a half hours to test drive. After about 30 minutes of waiting someone finally came out and talked to me. He told me that they could not locate the key and that in order to change the tire I would have to pay more money than the advertised price and that I would have to come back on the next morning. Which would have been fine if I had not drove all the way from Lafayette, why would someone tell me to drive down to test drive a car that can't be driven until the next day? After I told them that I would not be able to drive all the way back so soon I asked if they could please try to fix the tire and find the key. After another 30 minutes of waiting a manager, James, came out and talked to me. He told me after several minutes of yelling profanities and slapping cars that the 4runner that his salesman had just showed to me was not even owned by the dealership and that it was for one of the mechanics friends and was being fixed on the side for free by the mechanic. He also told me that one of his dirty dishonest salesmen was the one that told me to drive all the way from Lafayette with out even knowing anything about the car.

Went to dealer for a used car. Assistant sales manager...