Toyota of Hollywood

4.4
Overall Rating

Customer Service: 4.5 Buying Process: 4.8 Quality Of Repair: 4.6 Overall Facilities: 4.5 Quality Of Work: 4.4 Friendliness: 4.4 Pricing: 4.3 Overall Experience: 4.3


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Thieves

1
Erika19980 on 11/16/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I came literally trusting them. I only wanted an oil change. However, I was told since it's my 1st time it's free. BUT LISTEN TO THIS. FREE MY xxx. There very "honest" Employees stole 380 out of my wallet in my car. They took money without my consent which is considered burglary. All the managers did was say we can't do nothing. ! LIKE WELL YOUR SO CALLED TRUSTED EMPLOYEES should have been Checked. THEY DO NOT. ! I MEAN DO NOT PUT CUSTOMERS FIRST ! If they did I would have gotten back my money stolen from me. Nope. There employee was made 380 dollars richer. I will never ever come back or even recommend this location to anyone. How can an employee actually steal from customers and not have anything done to them. This is the worse place I've been too. Usually things like this should re taken care of immediately. But there they do not want to look bad. I'm sorry to say but you guys make Toyota look horrible. They need to find this employee and fire him because it probably hasn't been the first time. It's ridiculous


Recent visit

5
Stacey L on 10/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Richard Kelly did such an amazing job. He made sure that I knew how to work everything in my car before I left. He also explained my warranty which was really helpful. If you ever are in need of help, Richard Kelly is the man to see!!!!


Feliz con mi nuevo Toyota Corolla

5
Tere0626 on 09/29/2016

Overall Experience: 5.0

Mi experiencia en este dealer de Hollywod ha sido magnifica, especialmente estoy muy satisfecha con la atencion y profesionalidad del vendedor Jose Sosa, es una persona que se gana la confianza, toda mi familia ha ido alli, y amistades tambien, y siempre salimos con un carro y satisfechos de haber hecho un buen negocio. Gracias! !


Very fast and nice

5
Jessica on 09/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is from George and Susan smith we went for hotdogs and hamburger and came home with a rave 5 Mosher sirdell is the man to take care of you he is very good and quickly on his feet very nice man now we can say we have a new car that we love thank you god bless


Abe Omar

5
sharis moti on 09/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My boyfriend and I went to go look for cars at toyota of Hollywood. We have heard a lot of great things of a Abe omar . We requested Omar . He has excellent customer service is very nice very friendly understanding and helps you out hand and hand . If you're looking to buy a car you definitely have to go to Omar he will understand and meet your criteria.


Excellent attention and effective collaboration!!

5
Sandra M Gil on 09/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mr Edgardo Rivas are very happy for the excellent attention and good service you pay us in hollywood Toyota was a nice experience my wife and I are very grateful for your help when we buying our new car, Thanks


Toyota Corolla 2016

4.5
ahm khan on 08/31/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Mr. MO did a very good job. I was not sure what type car I wanted to buy but Mr. Mo made me buy a car from Toyota of Hollywood. He got sale skill and has quality to convince people. I wish his success.


Best sakes person MOE shirdel

5
Alan on 08/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

So happy with my salesman. MOE WAS A WONDERFUL EXPERIENCE. ..


Unethical

1
Buyer on 08/29/2016

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 1.0

The place is rundown. There is a lot of bait and switch. Most unethical. The manager was inaccurate to cover up the salesperson lying.


Jaime Calderon

4.6
Adeze highly favored on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I was in dire need of a car but have poor credit and little money being that I am a single parent of 4! I inquired online on Toyota of Hollywood website and a lot of other dealership website. I went to a couple of dealerships and came up SHORT. Although I was very hesitant due to prior turn downs, Jamie was very consistently determined to get me in a car. From beginning, he was very professional, caring,understanding and very trustworthy. He has made my experience smooth and I would recommend this guy, MY GUY, to anyone ANYDAY!!!! Oh, and I got a brand new car. #TEAMJAIME


2016 Toyota Prius

5
Patricia Knapp on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert Maldonado is an excellent salesman. His enthusiasm is contagious. He and his assistant, Vanessa, were courteous-- very helpful with any questions I had. Robert and his assistant are employee assets for Toyota of Hollywood. I love my new 2016 Toyota Prius!


My Siena 2016 Rocks!!!!

5
Carlos Milano on 07/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The dealer is amazing, the sales experience is great. Highly recommend Toyota of Hollywood for future purchases and my friends will now about you. Thank you edgardo and everybody in TOH


My Siena is amazing / Great Dealer!!!

5
Carlos Milano on 06/30/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great dealer and the experience with Edgardo Rivas was great. He show me everything about my new Siena and I am Sooooo happy. Thanks to all in toyota Of Hollywood.


Great experience and delightful staff

5
Jeffrey Pape on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone from the receptionist to the sales rep, they were all helpful and friendly! I've been here before and always satisfied, even their service department always pleases. They work wonders and recommend you go to them for the best brand of cars!


Awesome Service

5
Michael Tomas on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment I walked he immediately approached me. A politely asked me what I was looking for which then I told him how I was looking to lease a new car. He the told me that he were happy to help me and and find what I was looking fo. Over all it was an amazing Service and great dealership were they were able to get me a car meanwhile every other dealer; like Rick Case Honda, and for were not able to help me and all they had for me is "am sorry there is nothing we can do for you at this time. Absolutely love the service...


Toyota Hollywood

5
Doriane on 06/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Terry did an excellent job helping us find a car that fit our budget. He was patient, polite and very professional. Thank you Toyota Hollywood for great service


Best dealer ever!!!

5
MT on 06/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Luis Sifontes is for sure the best salesman I ever met! He was very professional, nice and helpful. This was my first time as a buyer in this country, and also the first time I bought a brand new car! I was very skeptical at the beginning about buying in a dealer but after he explained all the pros and cons I would've been very dumb if I rejected this amazing offer. The staff was also very nice and helpful! I recommend Toyota of Hollywood 200%!


Great sales Experience

5
Andres Escobar on 06/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I would like to take this time to express my profound gratitude to Edgardo Rivas and his staff at Toyota of Hollywood on the parchase of my new Siena. Great service, better options and the most accurate information before I made my decision. Thank you Edgardo and everyody at TOYOTA OF HOLLYWOOD!!!! Highly recomendable.


Best place to buy a car!!!

4.7
Leo Ballantine on 06/16/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

My salesman was very professional and friendly . I will recommend him to anyone's that are looking to purchase a car.


Great Deals, Direction & Delivery

5
Lionel L on 06/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had a great experience and encounter with salesman and finance persons at Hollywood Toyota. They were professional and proficient in providing me with the purchase I needed...


Excellent service

5
AshMoh123 on 06/08/2016

Overall Experience: 5.0

Hollywood of Toyota has given me and my family Excellent service for many years. Clifton Budhan is the Sales man we deal with. He honestly will try his best to give you the best deals and of course, excellent customer service.


Great Great customer service

5
Edgar. Jerome on 06/07/2016

Customer Service: 5.0 Buying Process: 5.0

One week ago I was looking for a pre-owned Toyota RAV 4 for export , from the first time I met Mr. Richard Jean Louis at the pre- Auction department ,He treated me professionally. I was satisfied with everything including his advised , and did everything he could , to see that I got the vehicle I wanted , he assisted me with a towing company , I will certainly make Toyota of Hollywood my first stop for my next vehicle.


Exceptional Good Service

4.5
"Janet blessed" on 06/06/2016

Customer Service: 5.0 Overall Facilities: 4.0

Appointment was made with the Service Department by Brian Singletery,Service Consultant, with Toyota of Hollywood. Upon arriving, Mr.Singletery met with me at the appointed time. He was very professional, courteous and friendly. Services rendered was exceptional. I was very pleased.


Satisfied once again!!

5
Adrian Magadia on 06/05/2016

Customer Service: 5.0 Buying Process: 5.0

This is the second vehicle that I purchase from Anthony Damato, the VIP sales program manager at Toyota of Hollywood. Once again, the car buying experience that he offers is by far the best there is. Just like before, by the time I arrived at the dealership the vehicle I had in mind was ready for test drive and paperwork was a breeze. With Anthony, there is no pressure, no price haggle, no headaches. By the time I came out of finance, his assistant Yessica delivered the car in a superb manner. All in all I was in and out of the dealership in less than 3 hours on a Saturday. For the Best car buying experience... Must go see Anthony and Yessica.


Best treatment of customers!!!

5
Gutierrez12 on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I went to hollywood toyota to buy a car with Rey Santiago and it was the best car buying experience, he even bought my family lunch.


Great service from the moment you arrive

5
The Robinson III's on 05/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Best service ever! Everyone was friendly to both me and my husband and they really worked hard to meet our needs to find something safe and reliable. I recommend John Galli to everyone. He was funny, very open and warm hearted. He went the extra mile, especially since I'm pregnant. And both the finace manager Zak and the insurance personal Carlos were very down to earth so we only got what we needed. I especially loved how well everyone worked together. My husband and I will definitely be getting our next car from there.


purchase a car

5
ariel2 on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to the dealership with my uncle to buy a Toyota Corolla. The service was great, the salesman, Cenescar Moise, was very helpful and I am going to buy my car later in June, he will be my leader. I will recommend my family and friends to him.


five starts!!!!!

4.8
Seymour123 on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Best experience ever!!!Cenescar Moise was awesome. He took his time to help me pick outvthe perfect car for me. He didn't rush or pressure me into any deals I was uncomfortable with. He was very knowledgable. He's the best in my book. I would recommend all my family and friends to Hollywood Toyota because of him.


Good Service!

5
J.Rigol on 05/17/2016

Buying Process: 5.0

I have been leasing Toyota cars for many years. Every time I have to change the car, I prepare myself for a long day of waiting and haggling. Not this time. I met a seller called Jaime Calderon and we made the deal in an incredible short time. I am very grateful to him for that.


Excellent sevice

5
Chan ming wei on 05/17/2016

Customer Service: 5.0

I get a very good service and I got a good price new car.thank you so much.


Great Great Great

5
Marilyn on 05/11/2016

Customer Service: 5.0 Buying Process: 5.0

Thank you Jose Morales, salesman, James, sales mgr. and Tyrone, finance dept. They were all great, very patient. I tend to be a little nuts with this kind of stuff. Always on edge, thinking they're going to take advantage of me. I was so wrong, all went smooth.They never lost their cool with me, amazing. They all deserve a "thumbs up".. THANKS !!!


very happy !!

5
Luis Guerra on 05/02/2016

Overall Experience: 5.0

Excellent experience! I am happy to report, that I had an awesome experience at Toyota of Hollywood with my new Corolla S purchase. Edgardo Rivas was extremely helpful and a pleasure to work with. He answered all my questions and made me very comfortable with my purchase decision! I will definitely recommend Toyota of Hollywood to anyone looking to purchase a car.


Scion xB 2012 Alvaro E. V.

5
Alvaro Echevarria on 05/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very proactive and customer oriented. Highest standard of professionalism I've seen on a dealership and trust. No hidden charges and extremely honest and polite. Extremely knowledgeable and polite.


Michael Muniz/ The Best Sales Rep

5
Chebra Davenport/Bobby Coplenad on 04/30/2016

Customer Service: 5.0

My experience attoyota of hollywood today was a very good experience. I have never been taking care of the way Michael Muniz took care of me. I was liery at first, but he had me smiling they whole time. Now that is a Salesman that not only needs his job; but at the same time;taking care of people; with a very good and he makes sure; you are happy. I am one happy camper. I will never forget you. You are someone i will brag about with my whole everything. Thank you Michael Muniz. You are best baby. Keep it up. God has your back and ours. You are going to go far honey. Thanks again again and again.


Good experience

4.2
Sucks2bebroke on 04/30/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 4.0

Jaime Calderon was my salesman. He is the best! I recommend to see him when ready to buy a car. He was quick, honest, easy to work with. He was responsive to me after I left the dealer.


Excellent customer service

5
Rose Joseph on 04/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

2 months ago I went to Toyota dealership, I didn't have good credit, they start to helping me but my case was heavy and want to gave up. One day, I decided to called back one last time to see where I stand and Richard Jean-Louis answered the phone and decided to help me. I never see somebody care so much for the customers, he was the only person stood up with me and said Rose you will get this car tonight. Now I'm driving a new Toyota Prius 2015, Mr. Richard treat me like family I am very satisfied and happy with my new car. He is very professional and 1 months after having my car he also help my cousin with a new car too. He is very friendly, patient and I recommend every body who want to buy a car just go to Toyota in Hollywood and ask for Richard, it will be a best decision you will ever made. Keep it up the good work and God bless.


BERNARD & CORETTA KNIGHT

5
CORETTA & BERNARD KNIGHT on 04/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

HELLO THIS IS IN REGARDS OF MICHAEL MUNIZ SUCH A AWESOME PERSON GREAT PERSON ME & MICHAEL HAVE BEEN SPEAKING SINCE SEPT OF 2015 SO I WAS GOING THRU MY EMAILS AND I SAW I GOT A EMAIL FROM HIM I TOLD MY HUSBAND ABOUT IT SO WE DECIDED TO COME IN HE HAD CARS FOR US TO SEE AND BY OUR SURPRISE WE FOUND A DIAMOND A 2014 CAMRY L NO ACCIDENTS a BEAUTIFUL CAR WITH ONLY 15'000 MILES OMG THE COLOR WAS JUST BEAUTIFUL MICHAEL MADE OUR DAY MY HUSBAND WAS SO IMPRESSED WITH HIM HE MADE US FEEL VERY WELCOMED SO ANY FRIENDS OR FAMILY THATS IN THE MARKET FOR A CAR MICHAEL MUNIZ IS THE PERSON ALL OUR REFERRALS WILL GO TO SO IN BEHALF OF THE KNIGHT FAMILY HE IS AWEOME & THANK YOU MICHAEL MUNIZ FOR ALL OF YOUR HELP TEAM KNIGHT


I GAVE GOOD REVIEW FIVE STAR FOR BEST COSTUMER

5
FRIENDS on 04/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

THANKS FOR ALL GOOD ATTENTION FROM MR. SETH ESTAHANI, HE GAVE ME VERY GOOD DEAL IN MY NEW TOYOTA 4 RUNNER, I'M HAPPY COSTUMER, WILL RECOMEND TO MY FRIEND AND FAMILY


Fantastic service!

5
Always a Toyota owner on 04/19/2016

Customer Service: 5.0 Buying Process: 5.0

From start to finish, we were extremely impressed with Toyota of Hollywood. We were able to get the car we wanted, a RAV4 Hybrid, with all the options we listed. Total professionalism by the staff. We were given ample time to go over everything the car has to offer and understand it completely. Sandra and Maria were extremely helpful with our paperwork and made long distance buying a doable option. I bought my first Toyota there in 1973 - still quality work on the car and at the dealership!


prince chen was the best sales person ever met

5
Nelson Guzman on 04/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

prince chen was the best car sales person ever met.He rolls out the red carpet for you. He knows exactly what the customer needs and gives the best deal ever say. From rate options you know with him straight forward honest and like tht not a sales person looking at their pocket but the customers. Hes devoted courteous without him assisting us we never bought a car that dayehe made it all work and commend him every way. everyone should learn from him a great example of honest true a real gentleman made the purchase way the should be customer comes first give him 10 stars


Used Cars??? Yes!!

5
Dsusan10 on 04/17/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Luis Ledee, my salesman, is so far removed from pushy or over bearing as can be - he showed me what Toyota had and I found a great deal! He and the finance team made things very easy...could not have asked for a better experience!


Service

1
Devash mahadeo on 04/14/2016

Customer Service: 1.0

Again just called for the third time today can't get a hold of the person to adress my problem with a recall on the dashboard of my sienna she went home for the day and I asked to speak to a manager and was told they all went to a meeting for the rest of the day so far I've left at least 10 messages and not one reply as of yet this location should be closed that's why I can't take my vehicle in there for service because they say they did work on your car and didn't and when I confronted them they said oh it's a mistake on the paperwork I'm just trying to get the recall done with them because they're the DEALER but let's see what happens now they're just unreliable it's an embarrassment to see what that name Toyota has been brought to


Worst service and customer service

1.5
Emily Borens on 04/07/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Overall Experience: 1.0

My took my car for recalled items to be replaced or repaired. The repairman was so rough, he broke the air vent, messed up the gloves(wont stay shut)scratched up my door frame and my steering column. It took them a month but they did replace the air vent they say they worked on the glove box, still broken, they refused to fix this Frame where they scratched it and the service manager who is supposed to take care of the couches on my steering column can't seem to return my phone calls or make an appointment or get around to it for 4 months now. I will never buy a new car from them I will never take my car there for service I will drive ten miles farther. Everytime you call you are put on hold for 20 minutes you leave multiple voice messages and no one calls you back including the service manager the assistant manager of the dealership or the GM or the owner. These people do not deserve your money. You have been forewarned.


El mejor dealer en La Florida

5
Beatriz on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gracias Edgardo Rivas Por tu excelente servicio como vendedor, y tu profecionalismo . Todos en el dealer son muy amables y siempre que voy salgo muy contenta !


Toyota is the best, ever...

5
Jlopz on 03/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Driving a new car is one of the best feelings that you can have, but when you drive a brand new Toyota the feeling is much high. Last year, I had the opportunity to meet Toyota of Hollywood while visiting Edgardo Rivas; I spoke with him because I wanted to change the car that I had in that moment. I dont imagine that at that time could have a new car, but after explaining my situation to Edgardo with extra details he knew that it was my need. To my surprise, TOYOTA could value me as a special guest and allowed me to have funding to have a new 2015 Corolla; I still feel grateful for that gesture. TOYOTA not only gave me the opportunity to change my ex-car but also allowed me, enter in the system of financing Toyota which is generating to me a lot of benefits.I totally recommend TOYOTA of HOLLYWOOD and Edgardo Rivas because they are very friendly and help you really get the car you want.Juan Lopez


See Richard Jean-Louis at Toyota of Hollywood

4.7
Kathia Dash on 03/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

My team at Toyota of Hollywood made it a great experience. Thanks Richard (Jean-Louis), Momhi (Solomon) and Herland (Guiterrez). I'm loving my new 2016 Camry! Richard in the Internet Sales Dept. is the guy to see when you stop by Toyota of Hollywood. :-)


ERICK MATOS

5
ERICK MATOS on 03/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Erick Matos was very polite and helpful with the purchase of my brand new RAVA4. He was very patience and knoweldgeable in assisting me with my decision. I definitely will recommend my friends and families to go to Toyota of Hollywood ,FL. to see Erick when purchasing a vehicle. overall reviewed is a five-excellent.


GREAT SERVICE

5
Goldie on 03/21/2016

Customer Service: 5.0 Buying Process: 5.0

I had the pleasure of working with Terrance Findlater who provided me with EXCELLENT customer service! Terrance took his time in answering my questions and really listened to what I was looking for in a new car. Toyota of Hollywood has a team of employees that really exceeded my expectations. I highly recommend Terrance Findlater and Toyota of Hollywood as THE PLACE to get your vehicle...They definitely stand behind the product. I am one satisfied Toyota customer and will continue to do business at the Hollywood Toyota, hopefully for many years to come.


Where shopping is a pleasure!

5
Tanganyika on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been a loyal customer of Toyota of Hollywood for the last 16 years. I always enjoy purchasing an automobile here because they treat you like family. I have never had a problem and always leave with a smile in my face. Furthermore, I will continue shopping at Toyota of Hollywood in the future!


Worst experience ever!

1
Tania on 03/19/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

When the deal was done on the car it took me almost two weeks to receive the car, which was very inconvenient. After I received the car I noticed that the car was making a weird noise, and the steering wheel was hard to use. I took it back and they inspected the car they reassured me that the car was not making any noise and that they would get the steering wheel fixed. Found out that the power steering went bad after going there countless times. After about two months I got it fixed, however the noise was still there that apparently I was the only one hearing. I took it to Kia and they told me that it was the a/c compressor that was causing the noise and I needed a new one. They offered to fix it for a service fee of 800. I took it back to toyota and gave them the report and suddenly they could hear the noise I've been hearing since I received the car. They still did not fix it, then not even six months later the car finally broke down because the alternator was bad. I purchased an extended warranty with the car that was supposed to cover the repair but was unable to use the warranty so I had to pay for it myself. I was back and forth with them for five months trying to find out why I was unable to use my extended warranty. They kept giving me the run around for five months until I got in touch with Yohan xxxxxxx (I might be spelling his name wrong). I called the company and they told me that there was no record on file to show that I had a warranty with them. At this point Yohan found out that whoever did my deal messed up the paperwork so the extended warranty was never activated. I contacted a manager there and told them all that was going on and he tells me that I never got an extended warranty from them, despite me having the contract in front of me! I got in touch with Yohan again because apparently he was the only one that could find this warranty that I was making up in my little head and also paying for. Anyways, he was very helpful and understood my frustration, resubmitted the paperworks and now I am waiting for it to be activated so that I can receive a refund for the warranty and get rid of this lemon that I was sold. I just have to say this was the worst experience ever and I went to a "trusted dealership" to avoid this and it still happened to me. Thank you Yohan for your help and I am sorry that you were left to clean up the mess your colleagues caused. I would not recommend this dealership to anyone and I hope you all see this review!


14 Cars and counting.....

5
DeborahM on 03/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Over the past decade, my family and I have leased 14 vehicles from Sandra Molina at Toyota of Hollywood. The buying experience, fair pricing, and amazing customer service brings us back each time we are looking for a new car. I recommend them to my family and friends as the BEST place to purchase or lease a Toyota vehicle. Weve also received nothing but top notch service from Drew Manning in the Service Drive.


best car buying experience of my lifetime

5
robrod on 03/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

my mom and i were recommended by a friend to see Sandra at toyota of hollywood and it was worth the long travel all the way from south miami. my mom has been driving a camry for many years now, and Sandra explained all of her options as if it was her first one. she even had snacks to give us. i will recommend all of my family, friends, and co workers to Sandra!


Toyota of Hollywood a Good Dealer

4
Gisela on 03/15/2016

Overall Experience: 4.0

Yesterday I made a Review and It was an error all what I said. I apologized all what I said, it was a miss understanding, everything its ok, and I am completly satisfy with this dealer and their employees, thank you very much for your attention,Gisela Villagra


Low quality car

1.2
Reychavez on 03/13/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

I bought a used certified 4Runner 2013, it's only 45.000 miles and the 2 front doors power lock are broken already, the dealership says it's too late for the warranty. I think it's too soon, for both locks to stop working. They are not willing to even replace the parts or do anything for me. All they want is to sell cars and they don't care about backing up the quality of cars they sell.


love it

5
Marge on 03/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I love throne he is my personal sales go to guy. Thank you for helping me and my family.


Excellent service

5
Jocelyn J on 03/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Danny Rodriguez was a very helpful and informative salesperson. He helped me to find the perfect RAV4 that I am so happy with and really helped with explaining everything I needed to know about the car. He provided excellent customer service, and I really appreciated the follow-up call to make sure I was happy with my purchase!


Amazing Service!!

5
Oscar954 on 02/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoy the service I was given at Toyota Hollywood! Adin Acevedo was very helpful to me and my family! Definitely recommending it to my friends!


Flexible

4.2
Blue3615 on 02/24/2016

Customer Service: 4.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 4.0

After speaking with Herby from Toyota of Hollywood was very honorable and straightforward. They honored all their commitments and turned out to be a nice experience as well as a great deal on a new Corolla.


my new car

5
mona on 02/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ray helped me to purchase my new car he did a great job assisting me with my purchase, he cares about me gave me a lot of options that fit my budget. I highly recommend Toyota of Hollywood even their insurance department Gabrielle try his best to get me a good coverage!!! I am a retail manager and I know how customer service impact our business, so I was satisfied with the service I received and I will recommend Toyota of Hollywood to all my friends and family.


Stress-free buying experience

0
Twallace86 on 02/14/2016

Zakaria Loutfi was very helpful in every aspect of my sales experience and kept the buying process pressure-free and enjoyable. He has my recommendation to anyone looking for a stress-free, professional, yet lighthearted buying experience.


Stress-free sales experience

5
Twallace86 on 02/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Zach was very helpful in every aspect of my sales experience and kept the buying process pressure-free and enjoyable. He has my recommendation to anyone looking for a stress-free, professional, yet lighthearted buying experience.


What a disappointment appointment!

1.4
Lee3311 on 02/13/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

I have an appointment today at 8:00 am for oil change and asked to check my front right side brake, I have to mention that I am a customer at this location for the past 14 years. I have been directed to Gregg Whyte as my service manager. I have arrived at 8:15 at dealership service and waited half an our on the appointment line to get my car serviced. Gregg was polite and gave me an estimate of 2 hours, which I have decided to take. I wait and wait hoping that maybe my oil change might be less than 2 hours. Guess what ? after patiently waited 3 hours I have asked what is the status of my oil change and ask Gregg to cancel my Brake Inspection and to return my car either way. Of course they did not even touch my car, I have it returned after three and a half hours after arriving at Toyota of Hollywood Service. Before leaving I have to find out what went wrong with my car and of course with my time. Next in line was Manager Brian Singletery which told me that I am the third person in line in my attempt to reach him. Polite and stress out he offer me to have my oil changed in one hour ...hmmm after having an appointment early in the morning.. My last attempt to find out why this happened to me or maybe for a positive solution was the Service Director John Diaz, which was honest and told me that he does not have an excuse for this situation. My personal opinion is that this Service either does not have enough personnel or is taking a lot more appointments that it can carry, creating a very bad environment for all people involved being involved, starting with customers and finishing with employees and management. Please avoid at all cost! unless they will remedy this awkward situation.


Excellent buying experience

4.5
Norma on 02/02/2016

Buying Process: 5.0 Overall Facilities: 4.0

Made an appointment with Sandra, I was open to anything as long as the payments were within my budget, if not, I would keep what I had. At first I was weary and I explained my situation and what I wanted. I was so impressed with their desire to help me meet my goals, and they did, more than I expected. Left the dealership with a brand, new 2016 Toyota Corolla which I love. Thank you to Sandra and Christine. They are wonderful. Best car buying experience I have ever had.


Stealership & Cheatership

1
stran on 01/25/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Maybe it is about time that negative star rating should be created because this business deserves the negative infinity.I went in to shop for the Toyota LE 2016. The salesman Jose and offered me the worst price (included these crazy high fees and taxes) though I tried to negotiate a few times. The manager walked in with his stuck-up attitude, which made me wonder if I was his beggar. I told them that I had to work and have no time to waste if they can't offer me reasonable out-the door-price.I walked out of there with no regret. They called me an hour later on my phone and left a message. His name is Javar Croekett. He talked with me and my sister on the phone and promise an out- the-door price which we agreed to. We put the phone on speaker and everyone at my work could hear his promise. I also specifically confirmed the price with him many times because we do not want to waste time to go back and forth. He said, "OK, please come now!"When I came back later, instead of dealing with me and my sister, he passed us to another salesperson named Prince Chen. At the time, he said that he just showed us my wanted car but ended up trying to close the deal with us. Mr. Croekett, supposedly Business Development Manager, was now too busy dealing with another customer and nowhere to be found. At this time, Prince told us that the price that we agreed on was not included with tax and other fees, which was another $2000 more. That was quite a low-class trick. The same manager this morning walked in again with some paperwork and raised his voice like we asked him for food in a third-world country. I was not sure if he had learnt BUSINESS etiquette before moving his ways up to be a SUPER HIGH-ENDDDD MANAGER. Please be FIRED so other customers do not have to endure your acts.We specifically called Mr. Croekett on his cell phone to tell him the issue. He pretended that nothing happened and said how he would talk to Prince Chen about the REAL OUT-THE-DOOR PRICE and eventually got disconnected (well that was no brainer). Now, after indulging fried chicken with his bare hands in front of us and talking while chewing (is that also Toyota's new working procedure? Well, that was inappropriate, filthy, and disrespectful to clients), Mister Highty Prince pretended to walk out to talk with Mr. Croekett for another half an hour outside. Mr. Croekett was hidding and never actually came in to talk with us. I did not know that Business Development Manager was being taught to be a coward CHEATER in school. That was SAD and DISGUSTING HUMAN BEHAVIOR!!!!!Now, Mister. Prince Chen had the audacity to tell us to pay their new price and walked away being happy. How can a person being CHEATED and TRICKED be content? $2000 cannot just grow on tree for a college student like me. After spending more than 3 hours of being treated like third-class citizens, we asked to speak to the most UPPER MANAGER to get this issue resolved. Well, guess who it was? The same manager earlier who is now avoiding to see us by hiding outside. My brother saw that he was requested to come in but purposely ignored it. Hence, I actually found out that the actual General Manager's name is Steve Ostrov. Prince Chen lied to me saying that the top manager was the other guy. How can you even lie about this? I hoped that there was SURVEILLANCE at the time to record this SOAP OPERA. Now, I understand how other unhappy customers give this DISASTER place 2 stars and call them SHADYYYY.For a big corporation like Toyota, these crooked individuals will eventually drive every car dealership out of business. They do not care for any other human beings, besides of their own GREEDY pockets. My car got trashed from a car accident and I need one to commute for school. Now, because of them, I cannot travel to Boca Raton tomorrow for an important school event, which will affect my education and future. Thank you so much HOLLYWOOD TOYOTA for being "THE BEST PLACE FOR BEING STEPPED ON AND USED."


Look up the better business bureau rating.... D-

1.4
Niceguy5001 on 01/19/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

Save yourself the trouble. Rude, arrogant, and management sees no problem with it, in fact seems to back up or expect it. Highly suggest you look elsewhere.


S Class purchased in first class

5
Ebelony on 01/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a 2011 Mercedes-Benz S550 in December 2015. This was my dream car and Richard Jean Louis made that dream come true. I got top dollar for my trade-in, 4 new 20" tires and clean vehicle guarantee on this deal. Richard was extremely professional, patient, knowledgeable and customer focused. This was the best car buying experience ever. I would recommend this sales professional to anyone.


Give them a chance; you will be impressed !!!

5
Zakaria Loutfi aka ZAK on 12/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Toyota of Hollywod Rocks !!! Zakaria Loutfi (Zak) was truly exceptional! He's giving car salesman a good reputation, one deal at a time no rush no pressure. I would be remiss if I didn't say the other staff (Jaimy, Saaid and Valia) were nothing short of excellent, and honest (believe me I tested them all for two long days and was a weekend too). Zak isn't kidding when he says he treats his customers with respect and that he is never busy for his customers. After we purchased our 2016 Toyota Camry SE and returned (several the next day ) due to a noise coming from the front of the car, Zak made it a point to greet us. He again took the time to call us back, invited us to take the car back and assure us that he would make it right and would unbusy himself and be available to us at any given time. If that's not first class service then I don't know what is!!!! We also would like to extend our thank you to the entire staff of Toyota of Hollywood for giving us the best deal in town. WE LOVE OUR NEW CAMRY SPECIAL EDITION!!!


Great experience

5
msadd on 12/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I highly recommend Toyota of Hollywood to anyone looking for a new vehicle.Zakaria Loutfi was the sales man that helped me and my wife. Buying a new car takes quite a while and can be a very stressful process but Zack made it very enjoyable. He was very engaging & pleasant and went out of his way to get me the best deal available! My wife got the car she wanted and she couldn't be happier!Kudos to Saaid and Valia from the financial department and Jaime as well for all their help and patience with a very demanding client :)GREAT TEAM WORK!!!


Good Service.

5
Adrian Fletcher on 12/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was my second time at Toyota of Hollywood and both my experiences were great. The 1st time it was Jonathan, who was exceptional in his service and My wife and I bought a Yaris and I returned to purchase another car and Jonathan recommended Jose Morales, who was also very informative about the various models and was very patient with us in choosing the right fit of car for us. I would highly recommend anyone going in for a car at Toyota of Hollywood to get in touch with either Jonathan or Jose.


Excellent purchase.

5
Manoel Macedo on 12/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was treated really well. Since we came to this agency we experienced the necessary information and support to get our new car. I thank the entire team especially to Mr. Manoel Macedo who effectively collaborate with our needs


service work

1.5
dima on 12/01/2015

Customer Service: 1.0 Quality Of Repair: 2.0

very poor customer service service department does not call back and when they do call back thinks are not explained well


Great service really, thank you Zak for everything

5
Osvaldo on 11/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was a very good experience buying our toyota 4runner at Toyota of Hollywood, great deal and the best service ever.


Excellent Salesmanship & Professionalism

5
Taylor, Tina2016 on 11/14/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. D. Rodriguez provided an excellent performance of salesmanship, the waiting time for an approval short, not like previous visited dealerships. Mrs.C. Goodwin really made up feel special. Such a pleasant and shocking experience. This was a miracle from God and I give him PRAISE. I HIGHLY RECOMMEND TOYOTA OF HOLLYWOOD..GO SEE DANNY,TODAY


poca profecionalidad

1
mancarlt on 11/07/2015

Overall Experience: 1.0

viaje por mas o menos 90 minutos entre ida y regreso, por una propuesta la cual no tenia al final un respeto de etica hacia el cliente.considero que deben de szer mas profecional y eticos y no dar farsas expertativas,a los clientes que buscan una solucion a su situacion.


Positive management action to resolve bad experience.

2.2
delbueno on 10/23/2015

Customer Service: 3.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 3.0

UPDATE: I am pleased to say that the dealership's top management took action to make amends for the experience described below. Because of their proactive approach I upped my rating and would return to this dealership in the future.


Excellent Customer Service

5
Davebergum on 10/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

So happy with my new Tacoma, this truck's a beast! I appreciated Danny's no pressure attitude and easy going personality; a pleasure to work with.!This was the sixth dealership I visited in 5 days and they offered me the best deal.


Horrible Customer Service.

1
ONEPISSEDCONSUMER on 10/11/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Danny Rodriquez was so nice when we spoke. But he promised to send me a quote but did not. Didn't follow up three times after that when he said he would. UNBELIEVABLY HORRIBLE CUSTOMER SERVICE. Managers not available and unresponsive. MY MONEY WILL SPEND ANYWHERE, THEY DON'T DESERVE MY BUSINESS.


Outstanding service!

5
Raquel13 on 09/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Danny was of tremendous help. He explained all the options in detail, making me feel comfortable, and making the paperwork so much easier than I had anticipated. Truly above and beyond the norm! I will certainly recommend him and your dealership to my friends and family. Thank you for such a positive experience!


GREAT NEW CAR PURCHASE

5
Robert on 09/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just bought a new 2015 Toyota from the Internet team at Toyota of Hollywood Jhon Libreros handled all the details (305) 815-1276 Everything went very smoothly and after 3hrs. I left with a new car. They took care of the Trade in? A few moments of not agreeing on that. But all went well. One of the most pleasant buying experiences to date. Looking to trade in another car next year and this is the place i will be going to. Also jhon is a great guy and gentlemen he knows the business. Again thanks to all at TOYOTA OF HOLLYWOOD Robert


Service center needs improvement.

1.4
slavo26 on 08/28/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

In 2 weeks i made about 6 attempts with very simple question to be answered. In 2 occasions they could not answer at all because service dept was too busy, twice I was transferred back and forth between 2 same people who could not answer because they did not know and 2 times after transferring between several service department associates they took my number and told me that somebody competent will return the phone call. Associate took a note and kindly repeated my issue and contact info and promises that he will pass the info to person who will be able to answer. Cant blame her at all, but sure can employees who got message. Never received a phone call.Me and my wife both own Toyotas and she spent several 1000's for services in this location. I guess not anymore. I was trying to see what would be prorated price on (84 months Warranty) Toyota Battery which was put in 2.5 years ago to her 2010 Toyota and when it could be done. Very simple.I gave up..


They make it easy!

5
NBrittney on 08/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Danny truly puts the buyers' best interest as his first priority. Everyone at Toyota of Hollywood made this whole process so easy for me! I won't go anywhere else.


Helpful and affordable

3.2
R.S. Serdna on 07/20/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 2.0

The staff was friendly and helpful and my dealer helped me get a car that was nice and affordable.


Shocked

5
Bruce on 07/14/2015

Customer Service: 5.0 Buying Process: 5.0

I went to Toyota of Hollywood planning to get a used Nissan and nothing else. I met Adin and he was upfront and honest with everything. I'm not one to leave reviews but as I work in the Customer Service industry I know how important they are. Adin ended up showing me a 2015 Toyota Camry SE and I instantly fell in love. Adin and his team made it happen! I was their until a little after 9pm and never felt like a bother. They are attentive and honest about everything. I decided to sign on the line and now I'm a proud Toyota owner. Give Adin a call trust if you don't think you can... Adin and his team will prove you different! Thank You All!!


Great Service, Very helpful

4.5
Aroberts on 07/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Toyota of Hollywood provided great service to me and my husband while we were looking for a car after our car accident. John was very courteous and friendly. Unlike other sales persons who try to force you into purchasing, John was very patient and honest about the car. He willingly answered any questions and had a very personal approach. I also liked that even after purchasing a car the team stayed in touch with us, just to ensure everything was okay. Thanks John for helping me to put on my license plate!!! I would definitely recommend this dealership. They have great cars, reasonable prices and an awesome team.


Horrible Service Center

1
rpitre1024 on 06/23/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Their service department needs a zero. I am from out of town and had trouble with my Toyota Truck while driving through Hollywood. I thought the smartest thing to do would be to go to a dealership for service. Worst mistake I ever made!! The truck was running when we brought it there. They kept the truck for ELEVEN days each day telling us "just one more day". Since we were out of time and money staying in a hotel for ELEVEN days we had to pay $900 to ship our truck home. When it arrived the ENGINE WAS IN PIECES!. Our local dealership says it will cost $3400 just to put the engine back together and they clearly broke pieces of the engine!! And don't believe it when they tell you to talk to the general manager, NO ONE WILL EVER CALL YOU BECAUSE THEY KNOW THEY ARE DISHONEST. I have had many cars in my lifetime and I understand things happen but we trusted this business and they have cost of thousands of dollars and don't care one bit. Do yourself a favor and find another Toyota dealership. I am from out of town so I have no reason to tell you anything but the truth.


Great Customer Service

5
LiLi on 06/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was provided with great customer service from beginning to end. My sales person fought hard to get me a good deal and ended up getting me a GREAT deal. I am forever grateful. It was a wonderful experience. I never felt like I being misled or forced to make a decision. I LOVE MY NEW CAR. Thank you Toyota of Hollywood Presales Auction Center. Ask for Mr. R. Jean-Louis. He is the best!


Will always buy from Toyota because of ABE OMAR!

5
Patricia and Marshall on 05/30/2015

Customer Service: 5.0 Buying Process: 5.0

Abe, This is a letter of Gratitude for many reasons. We met you one week ago on May 23, 2015 when we made an unplanned stop at your Toyota of Hollywood location. While driving by the location, we made a snap decision to turn in and just take a look at used cars. We had just sold one of our cars and had not even thought of what type of car we wanted as a replacement. When we parked our car, we just stood there unsure what to do first and where to go. Looking up we noticed you approaching us and your calm demeanor along with your genuine smile made us feel as if we were being greeted by a new friend. Abe, you have Amazing Customer Service Skills! You actively listened to both of us stumble through explaining that we had not purchased a car in several years and were not even sure of what we wanted. Within ten minutes, you guided us to a car that met and exceeded our needs and wants. When the three of us took the Scion for a test drive, you observed a few items that might need to be checked out. Your keen observations were an added bonus. We Knew this was the Right car for us and all this happened less than thirty minutes. Besides being such a knowledgeable person regarding your inventory, you also supported and represented us in our contract negotiations. We are truly grateful for your professionalism and understanding. You will be the focus of all referrals that come our way. Sincerely, Patricia and Marshall R.


Great Customer Service and Superb dealer

5
Wendy Ann and Houston G on 05/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Anthony Damato and assistant Yessica made Toyota of Hollywood my favorite Dealership. The way I was treated from the point of contact to the conversations, getting to know us, understanding exactly what we were looking for, and delivered exactly that in a timely fashion, just magnificent. Providing expectations and accepting our challenges, meeting us exactly where we were as customers makes me feel excited all over again by just talking about it. I enjoyed every minute of spending my buck with these guys. I recommend Anthony Damato as the person to see when you go to Toyota of Hollywood because he listens, he care and he delivers. You won't get a salesman but a service agent. Don't we all just want great, quality SERVICE? See Anthony Damato.


EXCELLENT SERVICE

5
touzalinj56 on 05/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Soon as i entered Toyota sevice area i was greeted by EDWIN URROZ and is responds was quick, efficient and excellent, best service every, wonderful experience words can't explain.


Worst experience EVER

1
Rick and Traci on 05/25/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Our salesman came to us with a price almost five thousand dollars over sticker, then when we tried to negotiate he walked out and said "I'm done!". We went to Lipton Toyota and got amazing service and a great price, don't go to ghetto Toyota of Hollywood, go to Lipton Toyota!


very satisfied!

5
Gerardo on 05/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I got a great deal from Jhon libreros, thank you for the help


Thank you very much for your service

5
Alejandra on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank you very much Jhon libreros, easy process great experience


thank you Jhon Librero

4.2
javier on 05/19/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I wanna thanks Jhon Librero attention first by intwrnet chat and then in the location ,thank you Jhon , I hope see you there every time ok?


Great Service Provided on New Car Purchase

4.7
Maryanne on 05/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Toyota of Hollywood provided me my husband and I, superior service from A to Z, when we went to test drive a 2015 Toyota Highlander. We started by making an appointment with our sales representative, Jose Morales, on Mothers Day. We told him what cars we were considering buying; top on our list was the Toyota Highlander. We decided on the Toyota Highlander because it is one of the top rated cars for reliability by consumer reports and it meets our space requirements. Our sales rep took us to see an exquisite looking champagne colored Toyota Highlander and went over all of the electronic features with me before I took a test drive. Since I would be the primary drive on this vehicle my husband let me decide if this was the one and it was. The salesmen worked with us on the price and even took our 17 year old truck as a trade in. We received 3 keys 2 of which have wireless remote locking capability. The car mats were missing; however the salesmen followed up, as promised, and had the car seats delivered via FEDEX to our home. Toyota of Hollywoods finance department provided us with the terms and length of financing that met our financial requirements. My husband and I are very pleased with the service we received from Toyota of Hollywood and highly recommend them to anyone looking to purchase a new Toyota vehicle.


great service

5
Hernan Meneses on 05/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank you john libreros. Excellent service with my new corolla 2015


great service and attention

5
Luis, Jannet pp on 05/18/2015

Customer Service: 5.0 Buying Process: 5.0

John Libreros demonstrated an excellent customer service and support at all-time. He always was very patient and attend to our car needs in a very professional manner. Definitely my husband and I recommend John Libreros as one of the best sellers of Toyota of Hollywood.


new Toyota owner

4.2
Madelin on 05/17/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I want to thanks Jhon Librero the internt sales rep. for his excellent atenttion, patient and help in all the time that i was there looking for my new car he have all the answer for every question that i had,thank you Jhon for your excellent attention your experience and kind feedback in my first experience buying a Toyota its was awesome !! I hope see you there againg whit your friendly attention!! And thanks to Kenedy too!!


Thanks

4.7
Maria S Cabrero on 05/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

John Librero gave me excellent attention, he maked sure I understood and explain everything to my satisfaction, being such a long process a buying experience he was patient enough a gentleman at all times.


Great place to be at

5
Robby cone on 05/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Robby come was a great help to me. Thanks for my new car liven it. Have you driven a toy lately


Great Experience with the Internet Department!!

5
RachelM on 05/11/2015

Customer Service: 5.0 Buying Process: 5.0

It is worth your while to make an appointment with the internet department. you don't have anyone chasing you around the parking lot and you can be assured that you will have someone to help you. Jhon Libreros was awesome. He is one of the internet sales managers and he handled my purchase when I came in that day. He made sure to take care of us and was very thoughtful. He was very honest with me from the start which I really appreciated. This is hard to find when you are dealing with car sales. Call and ask for him. He did a great job! i also communicated a lot with Angela Serrano from the internet team and she is very knowledgeable and informative. She answered any questions that I had right away.This is why I keep going back to Toyota of Hollywood from Homestead. Shawn Jones was also a great helping in making sure I understood what was happening and felt comfortable with my purchase. And of course the sales manager Said was awesome. He made it happen - he's amazing. Lastly was Steve the finance manager. he made the finance process easy, made sure we understood our options and made us laugh too! I love Toyota of Hollywood and won't ever buy a car anywhere else! This is my fourth car buying from them.


Toyota Hollywood rocks

5
Linda and Samantha on 05/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is my second time leasing from Toyota. Adain Acevedo is my man!!! He is so awesome ! Very very helpful and knowledgable ! I will only use him! John libreros was excellent . He made sure I knew how to use the car and all its features before I left. He spent so much time helping me with all the new features. Rafeal Pichardo in fiance made the whole situation relaxing. He was so professional and explained everything in a way that even a person like myself could understand! The manager Momi Nahon .... One word.... Awesome !!!! He was a pleasure to do business with. I am a single mom with an 8 year old daughter and have no family in Florida besides a 90 year old mom in assisted living . The team at Toyota spent hours and hours and hours (!!!!!) helping me. I highly recommend the guys!! Thanx again


Excellent Customer Service

4.5
Javier on 05/08/2015

Customer Service: 5.0 Buying Process: 4.0

John Liberos was a very friendly man. He helped us to buy our first Toyota. Thanks John for everything. I would recommended to go there and see him. He really take care of you.


Excellent customer service!!!!

4.7
Javier Suarez on 05/08/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

John Liberos was a very friendly man. He helped us to buy our first Toyota. Thanks John for everything. I would recommended to go there and see him. He really take care of you.


Great Sevice = Guest Satisfaction!

5
Ken21 on 05/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Recently had the best car buying experience at Hollywood Toyota. Jhon Libreros was our salesman and really helped me find the car I was looking for. I thought it was going to be a long a painful process yet it was not at all. Purchased a great car and experienced great service! Jhon was great, very helpful and made the car buying experience seem easy.


Excellent Experience with Richard Jean Lois !!!

5
Mike C. on 04/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I leased a 2015 Toyota Camry SE from Toyota of Hollywood and it was a most rewarding and much easier process than I experienced at other dealers thanks to Richard Jean Lois. He put my financial interests and the process of leasing a new car first, and I really appreciate it. Richard Jean Lois is extremely knowledgeable and professional. Thanks Richard and the great team at Toyota of Hollywood for the excellent service you provided ! I highly recommend anyone interested in leasing or purchasing a new car to try Toyota of Hollywood first and ask for Richard Jean Lois to help you. I am sure that the experience and process will be most rewarding and in turn you will recommend them to others !!!


Great experience

4.8
Andrewcol87 on 04/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Very pleased with my car , great service thanks to Jhon Libreros


Great Service-Jhon Libreros

5
Claudia L on 04/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Purchasing a car may sometimes be difficult and the whole process may be complicated as it was in my case, but thanks to Jhon Libreros, one of the sales persons, the process went through very smoothly and it was possible for me to change my car and get a brand new 2015 model. I am very happy with my car and I'm glad Jhon was the one to help me and guide me through the process. Thank you for your great service!


So Happy!

5
Jennifer on 04/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I'am so happy and extremely grateful to the Toyota of Hollywood for making my process of leasing my new vehicle so easy for me. The sales representative, Jhon Libreros who assisted me really took his time in making sure what was the best option for me. I highly recommend anyone interested in purchasing a new car or leasing to stop by Toyota of Hollywood.


wonderful service

5
combsaaron on 04/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I walked onto the lot and Vladimir greeted us quickly. He was extremely helpful and not pushy at all. He recommended what was best for us... which actually did not help him because wereally considering tradinga newer car and getting a brand new one but instead he said it'd be better to wait on that one and get the Toyota we ended up getting and needed more.


Great Service

5
Combsaarom on 04/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Vladimir and the other employees were extremely helpful and courteous In helping us purchase a used car.


The best Sales department!!!!

4.8
Ashley on 04/09/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jhon is absolutely an amazing sales guy. He is very nice and not pushy at all. He has helped me so much and went up and beyond to help me with this purchase and i couldn't have asked for better service :)


Superior Sales and Service at Toyota of Hollywood

5
vkone on 04/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased a used Toyota Tacoma at Toyota of Hollywood, Florida. I did a lot of shopping around and did my homework. I met a great sales person there who was interested in helping me find not only what I wanted but also great service after the sale was closed. I have bought alot of cars in my life and never had this good of an experience anywhere. Next time you go to Toyota of Hollywood ask for "Vladimir Starikov ". Vladimir is interested in helping you not just buy any car but helping you find a car you will enjoy driving!


Excellent service and reps

5
Eric on 04/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First time car buyer and had an excellent experience at Toyota of Hollywood. Sales rep Vlad set me up with a car that worked for my budget. Was able to purchase a 2012 Corolla with low mileage, clean carfax, and certified guarantee. Couldn't have asked for a better experience with buying a car for the first time. Vlad and financing rep Yohan were excellent to work with


Excellent service and reps

5
Eric on 04/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Being a first time car buyer, I didn't know what to expect. But I got in touch with an excellent sales rep named Vlad, and he was fantastic in setting me up with a 2012 Toyota Corolla. Low mileage, clean carfax, and certified. Vlad took into account my situation and gave me no hassle, hustle, or run around. I couldn't have had a better deal with him and the finance agent Yohan. Will be returning to then for financing and future car purchases.


Wonderful Experience at Toyota of Hollywood

5
Mike A. on 04/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a 2015 Tacoma from Toyota of Hollywood in December and have had no complaints. My shopping experience was excellent--my salesman and the general manager were each professional and informative. They helped me claim as many student discounts and what-have-you as I qualified for, and got my payments to a very reasonable level for a new car. Every employee I encountered was truly friendly and helpful. Members of my family have had similarly excellent experiences here. I wouldn't hesitate to recommend Toyota of Hollywood.


THE BEST EXPERIENCE OF MY LIFE!

5
PaulineGZR on 03/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It's been a year of careful planning and shopping before I decided to walk in this dealership and made my decision. I've always been hesitant since this will be my first NEW car purchase. Everywhere else I've visited has always tried to just sell me a car, and I mean ANY car. Even a car I don't even want just to make a sale. Robby Cone was soooooo helpful. He broke down the steps and actually gave me options on the car I asked for. Of all the nightmares I've gone through the other dealerships, Robby helped me choose and purchase my dream car. I was in tears of joy and couldn't be any happier. I highly and definitely recommend Robby Cone! I had to grab a stack of his business cards and now 2 cousins and a friend will be visiting soon!


Pastor Pete

4.3
Pastor Pete on 03/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

My experience at Toyota of Hollywood was for me over the top. Sales representative, Adin Acevedo was very professional, knowledgeable, helpful, and the type of person that wanted me to have a one of a kind experience. You do not see this at many car dealerships. Most sales persons are only interested in the bottom line, how am I going to make the most money of this potential buyer. Mr.Acevedo was most interested in that I would have a positive experience at Toyota of Hollywood. I also experienced a wonderful finance officer that handled my financing of my vehicle in a very positive way. My total experience was one of the best that I have had ever when purchasing a brand new vehicle. I plan to continue doing business with Toyota of Hollywood.


Excellente service

5
Priscilla Perez on 03/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Danny and max helped me and my husband pick the perfect car and finance it. Always meeting our needs and budget. We really apreciate their help and professionalism.


Best dealership I've been to ever

5
Black Deeva on 03/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I am a owner of a brand new 2015 Toyota Camry. I am still in shock. I have had credit issues for the past 2 years and I was able to get a brand new vehicle. I will remain with this dealership for life. Thanks to Robbie Cone especially. Xoxoxo


Excellent service

5
happycust on 03/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought my second Toyota from Dennis Aguilar. Once again he showed me professionalism and a hassle free experience which when buying a car is almost impossible to find. No games, truly hassle free. Dennis cares about building long term relationships with his clients, so he listens, and tries to help you get the best deal possible in your situation. In my case, I got a great purchase price in exactly the car I wanted. I am definitely referring Dennis to my friends and will be his customer for a long time to come.


Great Car Buying Experience

5
jnrsunrise on 03/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Matthew was great to work with in the purchase of a new vehicle. Very personable and knowledgeable. He was honest and helpful. I highly recommend him.


Unique!

4.6
master beltran on 02/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Just the way business should be done, treat customers as your own family. I felt welcome ,all questions were answered accordingly. I'm a very satisfied custome


my rav4

3.7
Lovely on 02/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 1.0

Thanks to Mr. Richard for the excellent service he provided to me while purchasing my rav4 i was in high interest loan he got me out keep the same payment driving my dream car thank you Toyota of Hollywood i've already talk to everyone i know about you guys keep up the positive energy i look forward to buy all the cars i'll ever need from you.


Fast service affordable deal

4.8
Regine chachat on 02/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Michael Johnson was my salesman very polite and knowledgeable .I got the car that I wanted at an affordable price.Would highly recommend his services to anyone looking for a great deal n fast service!!!!!


Wounded credit report

3.5
RayI on 02/24/2015

Customer Service: 4.0 Buying Process: 3.0

I went in with over 830 in credit score, and left with no less than 6 credit inquiries. The buying experience was ok, but I think they were upset at me because I would not give in to the price and terms they wanted. I left with a deal, but they got me with the credit inquiries. There was no need for so many inquiries when i had a high score. I am now recovering with my 790, all related to purchasing the Prius C - which I love very much, no thanks to the credit manager.


Honda accord 2010 V6

4.8
Maximo on 02/16/2015

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The Dealer have a big list of cars in offers, the internet auto sales is a good toll for search option at the moment buy a used car, I went facility Hollywood Toyota in Fort Lauderdale, Nice place and good service But I request some test in the car before buy the car, but they not allow this service, I think the can give best


matthew elkadiri

5
robert on 02/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

from the first phone call I knew that Matt was a Professional knowledgeable courteous friendly salesman and when I met him he greeted me with a warm smile he handled every step of the transaction in an EXCELLENT manner I made a friend and will be a loyal customer and recommend him to all my friends he made the purchase an amazing GREAT experience


Best Experience Ever!!

5
Flavia Duddey on 02/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The best experience ever! The #1 Sales Man MANOEL MACEDO JR. made my dad's dream of a brand new 2015 Toyota Corolla come true! Stop by there and make sure that you tell him that you are Mr.G's friend! He will have a special of $1000 off for you :) Thanks a lot Toyota Hollywood and Manoel for making my dad so happy! :)


Friendly Service

4.8
dru on 01/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I like the sales department standing outside building and willing to assit with answers. I met Leo and he was so helpfull in locating cars for me.


Great car buying experience

5
the Professors on 01/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had a great car buying experience thanks to Jose Morales and the staff at Toyota of Hollywood. Jose worked very hard to get us the deal and the specs we wanted on our new Prius. Once we agreed on a price and the details, everything was completely professional and above board. No last minute changes or surprises. I would recommend Jose and this dealership to anyone interested in buying a new or used vehicle. Thanks for the great service and experience.


Happy Camper

5
Steve M on 01/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great Experience plenty of trucks to choose from, friendly staff and salesman also made several contacts after purchase to make sure I was happy with my truck and to check if there were any problems !!! Gave me good trade in value and dealt on price!!! :)


My experience at Toyota of Hollywood

5
Bob on 12/31/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just want to thank Ian Beck for never giving up on me during my searching and buying experience. I purchased a 2015 Toyota Camry and for the first time ever, I spent more time enjoying my test-drives than I did trying to ink a deal that satisfied both the dealer and me. In addition, they gave me a reasonable amount for my trade as well. And it was all thanks to Ian Beck. That man is an incredibly hard-working salesman and I would recommend all of my close friends and family to buy from Toyota of Hollywood because of my wonderful experience. They are willing to negotiate a very reasonable deal for your next car purchase and they are tireless in their efforts. It's no surprise that they are the number 1 dealer in the entire southeast. Way to go, Ian!!! Thanks again.


First time buyer experience

5
Daniela Herrera on 12/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The assistance, the help, and service and even the wait time were more than excellent.


Experience with Robbie Cone at Toyota of Hollywood

5
latoya on 12/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a woman purchasing a new vehicle was overwhelming. After speaking with Mr Cone over the phone I felt comfortable and decided to go to Toyota of Hollywood. Upon arrival greeted by Mr. Cone who provided exceptional service while educating me regarding the cars with the service provided and the criteria needed. Basically he was very transparent, with his honesty so as I continue with the process I did not feel like a number or being persuaded to get what do not want. Mr. Cone went above and beyond, keeping your customers happy is one thing, however being honest is the way to developers customer loyalty and that's what seperate Hollywood Toyota feom the others.Latoya


00 ranger

4.7
Barryftl on 12/21/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I have less than perfect credit and Richard Morfa and Raul Ferreiro were able to get mr approved for the Ranger I was interested in ,in a reasonable amount of time without me jumping thru hoops . Polite , professional , and informative . Great job guy's . I will tell all my friends .


Dennis is number one

5
Ralphj on 12/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dennis,is a good saleman and will give the best deals.No pressure from Dennis just great deals.I drove 200 miles round trip because Dennis gave the best deal I COULD FIND. I check all the dearlers in three countys and Dennis was the best.thanksDennis


Don't go anywhere else!!!

5
Riccardo on 12/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second time I go to Toyota of Hollywood to get my Sienna XLE.The first time I *did* go to other dealers to compare, prices, options, etc., etc. The difference in price, friendliness, service, etc, was *SO BIG* that I didn't bother this time: I went straight to them. You will not get a better deal anywhere else. Trust me !!


Best Buyong Experience Yet

4.7
Laurie D. on 12/18/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Only had my RAV4 for a short time but am loving it. It you're thinking about getting one go see Sandra Molina at Toyota of Hollywood. She and her team were excellent and gave me my most enjoyable car buying experience yet.


Car shopping at it's Best!!

5
liz.taylor.7731247 on 12/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shopping for a new car can alwasy be a hassle, but at Toyota of Hollywood with Dennis Aguilar at your side it is simply a smooth buy!! His willingness to help out wherever there is a need is greatly appreciated, and it's that kind of flexibility and dedication that will help this company grow even more to its full potential. I really appreciate the extra time and effort he took taking care of us and giving us knowledgeable information on each and every car we asked about. His positive attitude has had a terrific influence on the way the entire car buying experience went. His patience and knowledge made us feel comfortable and helped things run smoothly in our decision, and we really appreciate his support towards everything he made possible for us. His willingness to help us reach the BEST deal was the absolute best part of the purchase. Two thumbs up for the finance department for having such pleasant individuals. Dennis, thank you so much for your eagerness to help and for being very professional and for having such great communication with your customers. We recommend this dealership and Dennis Aguilar for being the best of the best! Excellent Experience..Liz D.


best cae shopping experience ever!

5
Ritchie Sandoval on 12/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dennis made me feel at home and no pressure and made sure I was comfortable at all times .from the time I walked in till the time I left I love my tacoma thanks dennis


Exceptional Service

4.8
Toyota Lover on 12/08/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Sandra Molina and her assistants provided the great service on could ask for and went above beyond to ensure I was happy. :)


Terrific service

5
sanchezivan3 on 12/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First I filled out a form at edmund.com then the internet manager Robby Cone call me. Then I went to the dealership on Nov 24thI first talked to a sales person with who the negotiations derailed.But as soon as I talked to Robby Cone (internate manager) teh conversation went positive.When I left the dealer on Nov 24th I left with a negotiated price.I called him on Saturday Dec 29th and he kept his word on the las figured we had agreed.I bought the 2015 Toyota Corolla LE on the very same day.Mr. Robby Cone was an excellent professional I dealt with.Also I praisede the good servoces provided by Mr. Abraham from Finance.Great experience.Ivan S.


BEST DEALERSHIP!!!

5
Sofia D. on 12/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just bought my brand new 2015 Rav4 in Barcelona Red. Sandra and Xiomara from Toyota of Hollywood made me feel comfortable and confident in my purchase. They kept in touch with me throughout the entire buying process and explained my deal in complete detail.


Best Deal! Best Customer Service! Bought two cars

5
Matt7 on 11/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great customer service. Richard Morfa helped me through the entire process, first by giving me the lowest possible price via email and then helping me through the process. I highly recommend this dealership and this salesman. I was also helped by Matt El. - who was also great!


DON'T HONOR THEIR WORD...LIE...LIE..LIE

1
nguyetuan on 11/17/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

BAD Dealership...... DON'T HONOR THEIR WORDS. If I could give a negative stars I would too. They all LIE to try to sell their car and bad mouth other dealership when their price can't match the other dealership. They said the other dealership just want to lure you back. However, Toyota of Hollywood is the one want that are doing this dirty trick and would not honor it. GiGi (manager) call me back on Sunday around 6 to see if they can do anything for me to buy their car. There is only $1000 different between the 2 dealers. They said give them an hour to work it out to see if they can work it out for me. They call me back 15 minutes later and agree to match the other dealer price. They told me to come down there and do the paper work. I took off from work (i have 3 young kids) so I can come there. When I get there, they said there is no way they can sell at that price. They even have the manager - GiGi come out and in front of her manager and the sell manager admitted that she did told me that they will sell me at that price but all they did was "NO, sorry. SHe had bad information. We can't sell it". No apology whatsoever from GiGi. If they don't HONOR their words..... what can you trust them with.... Maybe I should go with HONDA. DON'T GO TO TOYOTA OF HOLLYWOOD. I should have read the review about them before I shop there.Another thing, Asian please AWARE (especially Chinese who do not speak any English). The salesman act like he is helping you but he is actually helping his pocket. He is not Asian but he speak fluently Chinese. From the price he give me at $40K he can lower it down to $30K. If other Chinese people that don't know about negotiate or about the car, he could has sell it to them for $38K and make them believe he saves them $2K. Shop around and with other dealer. DO NOT GO HERE AT TOYOTA OF HOLLYWOOD.


Awesome Dealership!

4.8
2015Toyota on 11/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have gone to various Toyota dealerships in the tri-county area and this dealership has been the best. The sales department was forth coming and did not beat around the bush with me, which was appreciated. I had to wait for my vehicle after purchasing and fully expected to be treated differently when I went to pick up my vehicle (since I already purchased the vehicle) but I was pleasantly surprised that they were just as accommodating. The customer service was on point every time by the sales, finance and service department. This dealership has the first finance department that I have dealt with that I actually liked. Two thumbs up guys.


Great Dealership!

4.3
2015Toyota on 11/14/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

I have purchased multiple personal vehicles as well as business vehicles. I have also gone to several Toyota Dealerships in the Tri- County area and this one has been the best in regards to Sales and Customer Service. I went into this dealership a few times and every time was a positive experience. Despite waiting for my vehicle, it was delivered as promised, on time and both the Sales and Service Department took care of any questions. The finance department is the only finance department I have ever liked when referencing car dealerships. Thank you guys for making my car buying experience a positive one.


TWO THUMBS UP, FELT LIKE FAMILY

5
Berega on 11/13/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0

I have always been afraid of dealers and the run around they give you, but that all changed on Tuesday went i went to buy my mom a car. At the moment i walked in i felt at home, Sandra Molina and Xiomara Cadiz could not have been more lovely and caring about our needs. They took the time to show my mom all the colors and explain the features and gave us the best rate in the market. From there they past us to finance with Christina and she was on point explaining everything from there we went back to get the car and even though it was late Xiomara programed my moms phone and all her stations and she did it with love. I appreciate both of them greatly because their is nothing better than to see your mom smile in her new car. This is not a job for them this is their passion, i officially feel part of the Toyota of Hollywood family. Again thank you for the best experience i have had buying a car.


Great Experience, Felt at home :) TWO THUMBS UP

5
Beatriz on 11/13/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have always been afraid of dealers and the run around they give you, but that all changed on Tuesday went i went to buy my mom a car. At the moment i walked in i felt at home, Sandra Molina and Xiomara Cadiz could not have been more lovely and caring about our needs. They took the time to show my mom all the colors and explain the features and gave us the best rate in the market. From there they past us to finance with Christina and she was on point explaining everything from there we went back to get the car and even though it was late Xiomara programed my moms phone and all her stations and she did it with love. I appreciate both of them greatly because their is nothing better than to see your mom smile in her new car. This is not a job for them this is their passion, i officially feel part of the Toyota of Hollywood family. Again thank you for the best experience i have had buying a car.


Very good service and friendly staff.

3.8
jemg62 on 11/09/2014

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

We had the opportunity of receive a very good sales service at this Dealership from Juan Bautista and also a very good finance service from Max Martinez. They help us to find the way to close the negotiation giving us options and assistance during the purchase process for our new 2015 RAV4.It was very nice to work with them because their efficiency and job knowledge made the process smooth.Of course, We will recommend Toyota of Hollywood to our friends and relatives.Thank you very much!!Maria Ochoa and Jorge Marin


EXPERIENCE OF PURCHASING USED VEHICLE AT HOLLYWOOD TOYOTA

3.4
tanann55 on 11/07/2014

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 2.0

My sales person Bob E. Bobe was friendly, courteous an knowledgeable in assisting me with my purchase of a 2011 Camry. I had to practically beg his manager Steve Ostrov to have the head lights buffed and the paint touched up on this vehicle. He was not eager to this for me and gave me a hard time. I had a lousy experience with waiting 4 hours to have 6 spots of paint on the hood and one scratch on the rear bumped touched up. Brian from First Finish detailing left me stranded. I had to be at work at 12 noon that day. I told them this when I arrived, they didn't give a crap. I was the second car there at 8:30 Friday 10-31-2014. The other detail guy kept putting the wrong color paint on car. He kept putting silver, the car is gold. That whole experience put a sore taste in my mouth. I was 1 hour late for work due to the detail company. Mr Bobe was very kind and considerate to me. He actually brought me the extra keys to my vehicle as I could not get there . I feel he deserves BIG KUDOSRegards, Annmarie Meo


Excellent

5
bvd56 on 11/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent experience!! Will definitely recommend to friends and family! Thank-you so much!! Pleasure to work with. Pete was great and everyone was so friendly and helpful.


APPLAUSE!!!

5
Another Satisfied Toyota of Hollywood Customer on 11/04/2014

Customer Service: 5.0 Buying Process: 5.0

Thank you to Stan Dauphin, Sales Representative & Abraham Donaldson, Finance Manager for making my 2014 RAV 4 vehicle purchase a success. The onsite auto insurance representative was well appreciated as well. Thank you for your respect and for listening to the customer's needs. I love my RAV 4. Thanks to each of you for your assistance in making this a painless experience. Applause to your Sales & Finance Teams.


Richard Jean-Louis

5
Terpening55 on 11/03/2014

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We found Richard Jean-Louis to be professional and patient with two seniors looking to buy a car at a reasonable price, Today we went to church in a new Camry. Thanks Hollywood Toyota!JeanANDClaude Terpening


Danny did an excellent job!

5
richard.israel on 11/01/2014

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

You will be in good hands with Danny. He is a pleasure to work with and bends over backwards to keep you happy. Rich Israel


Great experience!

4.8
Pedro LaChapelle on 11/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Had a great experience in Toyota of Hollywood fl with Max Martinez, and Robert Maldonado I would definitely recommend this guys to all of my friends!


GREAT SERVICE BY SANDRA MOLINA AND XIOMARA CADIZ

4.6
lourdes.padierne.5 on 10/29/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

GREAT CUSTOMER SERVICE BY XIOMARA CADIZ AND SANDRA MOLINAXIOMARA (KNOWS HER CARS) SHE ALSO PROGRAM MY PHONE TO MY CAR. I WILL RECOMEND TOYOTA OF HOLLYWOOD.


GREAT SERVICE BY SANDRA MOLINA AND XIOMARA CADIZ

5
LOURDES on 10/29/2014

Customer Service: 5.0 Buying Process: 5.0

XIOMARA CADIZ, SHE KNOWS HER CARS, SHE PROGRAM MY CAR/PHONE IN SECONDS. SHE ANSWER ALL MY QUESTIONS,


Great Service

5
Mary Scirghio on 10/21/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great Service from Terrence Findlater .his input from beginning to end was excellent. I would recommend this salesman to anyone buying a Toyota.


excellent customer service and value for money

5
Dave Cameron on 10/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Customer service was excellent sales representative was knowledge able and always try is uttermost best to make me happy he find me an excellent deal I would recommend any friends or family member to Toyota Of Hollywood.


New Car Ad Experience

5
Ron Skup on 10/14/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had some issues with the way the dealership advertised certain sales prices on the radio...However the dealership made good on a sales price that I was very comfortable with after Customer service (Shawn) called me back to explain the ad and to further try to make me happy, with the price of the new car. Overall, they treated me very well, Reynaldo was very informative and straight to the point...I appreciated his candor and Shawn's willingness to reassure me that the dealership was willing to go the extra mile to make good on the negotiated price, which in fact in the end, was a superior deal. Thanks again to the folks at Toyota of Hollywood for coming through with the right attitude, generous offer, and splendid customer service


Great customer service

4.3
Be A on 10/08/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Sales rep, Ronald Hector was very helpful in getting the best deal for me. He was very courteous and provided me with all the different options. However, I think that the Finance dept. should take a little more time to get you the best monthly payments and not try to sell to you what you don't need for example extended warranty etc.


Muy satisfecha

5
Caro1229 on 10/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Estoy muy contenta con la eleccion q hice, todo el personal de Toyota ha sido muy especial y tienen mucha paciencia en particular Rafael Neira y Hernando Osorio fueron de mucha ayuda y muy profesionales con su asesoria ... Totalmente satisfecha con mi nueva adquisicion.


Good experience

4.4
raenpaca on 10/04/2014

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Fue una visita de rutina para averiguar sus promociones y termine con un corola 2014 nuevo 0 millas tal como me lo ofrecio el Sr. Luis Sifontes, excelente vendedor que lucha por conseguir la que el cliente necesita.Vale la pena visitarlos, pregunten por Luis Sifontes y digale que van de mi parte Rafael Palacios, de seguro que los atendera como reyes.Suerte con su proximo Toyota.


Great Dealership

5
Satisfied Customer on 10/04/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great customer service, everyone was super friendly and didn't make you feel uncomfortable. Buying process was easy and they made sure you knew everything about your new car before you drove off the lot. Great dealership. I would highly recommend them to my friends and family.


Oustanding Sales/Finance Team

5
CRISTHIAM GUADAMUZ on 09/24/2014

Customer Service: 5.0 Buying Process: 5.0

I want to thank Mr.Jaime and Mr. Herland who help us to find a good deal according to our current budget limitation. They were incredible nice, flexible and A+ outstanding professional level to find a offer that meets our expectations. We are happy with our new Car and happy we got there at Toyota of Hollywood Dealer.


No Bait and Switch Here!

5
Junglo on 09/17/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Simple, fast, easy experience in buying our daughter's Camry! Beautiful and safe first vehicle. Jaime Calderon gave me the deal he promised by phone!


great

5
CHERIAN51 on 09/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very satisfied with the service I received I would like to thank DENNIS A AGUILAR. He is an internet sales manager over their. he is very friendly not only that but also he help you to get best deal for your car. thank you DENNIS A AGUILAR.


Another Great Experience at Toyota of Hollywood

5
Peggy Oxley on 09/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my 1999 Toyota Solara from Toyota of Hollywood brand new and just now traded it for a 2014 Corolla LE. Robby Cone took care of me and he was very professional, knowledgeable, friendly and applied no pressure. I knew from my many years of experience with this dealer that I would be treated very well and from past experience, I know my future service will also be excellent. I intend to stay with Toyota of Hollywood for all future car needs. I recommend them in the highest possible way.


Not to be trusted...

1
jurisvega on 09/10/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I received a call this past saturday from Crockett, asking me to come by Toyota of Hollywood. He said he could significantly reduce my monthly payments of $340 for my 2013 Corolla, because I qualified for the "customer loyalty program". He insisted it was worthwhile going there....After driving over 40 miles to get there today, and after spending 2.5 hours of my time listening to a cheap car sales team, their offer consisted in selling me a 2014 corolla or camry (the 2015 model is out already in the market) trading in my car, making a $2,000 downpayment, with monthly payments ranging from $469 to $549. There is nothing wrong with my corolla, or with my credit.I guess they have the resources to waste my time, insult my intellect, and have the audacity to try to make me feel responsible for such a bad taste cheap strategy or scam to get customers buy their old cars... To my opinion, they are not to be trusted! Jose Vega


100% satisfied in all areas

5
Margaret (Peggy) O on 09/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was greeted and treated in a completely professional, friendly, courteous manner. Throughout the whole process I was never pressured in any way. My representative, Robbie Cone, was totally knowledgeable, professional and completely helpful. He answered all my questions and explained everything to me. I would recommend Robbie and Toyota of Hollywood 100+% to all my family, friends, and neighbors. I will certainly go there in the future when the time comes for a future new car. I would also be very pleased if Robbie would be the one to assist me in all my future needs


great dealership!!!

5
A87 on 09/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent dealer, service was very good and I bought my vehicle at an excellent price!


excellent service!!

5
Marsha Delgado on 09/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

When I first decided to buy a car, I was so skeptical on where to go and what I wanted. I decided to go with a Toyota and couldn't have been more pleased with my decision. My sales person Ian Beck as well as Christina from the finance department went above and beyond to see that I drove away with a smile. Today I am pleased to say that I am driving a beautiful 2014 Camry LE and a big Thank You to the both of them for being patient and sincere to me. I would definitely recommend seeing Ian for your car buying experience!


Happy Customer time and time again

5
MaureenC on 09/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have now purchased 8 cars from Toyota in 8 eights, that says quite a bit.


Great

5
Thalie on 09/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very satisfied with the service I received I would like to to thank Richard Jean Louis. He is a professional who knows what he is doing I would recommend toyota of hollywood it is the best for someone to buy a car the service big thumbs up for Richard Jean Louis


One of my best experiences in car buying

5
Diane S. on 09/01/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thanks to Ian Beck, Internet Sales, I was treated with the ultmost respect and given the best deal ever. Ian worked tirelessly in making sure I got exactly what I wanted and more. It was quite a busy day for all but Ian was attentive and pulled out all the stops. I walked away with a beautiful Toyota Camry 2014.5 w/more perks than imagined. Got the SE instead of the L version w/ tinted windows and the price was unbelievable. I am more than satisfied with Toyota of Hollywood and would recommend you seek out Ian Beck because he will work very hard in helping you with all of your car buying needs. For you Ian. Thanks again.


Great Experience

5
ambrumr on 08/31/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been to many dealerships but Toyota of Hollywood is one of the best. The service is truly exceptional and the staff is very friendly. They work relentlessly to get you the best deal possible.


Excellent Service

5
Sabrina on 08/26/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mr. Richard Jean Louis is an excellent saleman. I was always afraid of purchasing a new car with the lack of knowledge that I had in the past. Richard was able to teach me the importance of having a new car and the savings, the security and the peace of mind that provide me. I learn a lot from Mr. Jean Louis and he motivate me to the point that I encourage my friends and families to follow my steps by buying a new car. I am pleased to the point, with a blink of an eye, I will refer people to Toyota of Hollywood to receive the same service as me. Thank you so much, Mr. Richard Jean Louis. Keep up with your good customer service. Sincerely, Nola Pierre and Sabrina Thomas


All around decent experience.

5
Pasternack on 08/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in to test drive a prius and then a corolla, after going on a test drive with Dennis I talked some things out with him and then went home. He stayed in contact with me but didn't call me everyday and push me. When I needed help he helped, but didn't smother, which as a new car buyer was something I needed. I compared prices all over the state, including a very cool completly green facility in clearwater, and nobody in the state would beat the price Dennis Aguilar was willing to give me. He works with the county initiative and being a teacher he was willing to help me out. The finance manager, Jose Oliu who worked with Dennis helped me get where I needed to be without pushing tons of options on me, but still explaining all the different stages and options but not forcing them on me. He stayed late and was professional, After I purchased the car within a week they made good on all of their promises, I showed up one day for help with the messenger options on the Corolla and Dennis wasn't there but another gentleman by the name of Bob E. Bob was, helped me out as if I had purchased the car from him instead, seemed like a great guy, knowledgeable and friendly.Finally I had leather seats installed and the man in charge, Sonny was extremely quick and professional, a clean and quick install with no problems and now my new beautiful car has new beautiful leather. Now the dealership is definitely old, and is definitely run down...but you can't beat the price or the service.


Good!

5
Drakelee117 on 08/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dennis was very nice, been emailing back and forth before the visit. Gave us a really good price even took us to dinner after purchasing the car. Definitely will come back again if in need.


I am so happy with me new car

5
Juan Carlos Liau Kang on 08/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the first time that I have a TOYOTA. Last weekend I went to TOYOTA with a Friend and we met with Richard Jean-Louis who gave us a little tour but the dealer and show us the different car. I decided to buy a TOYOTA COROLA S, and now I am so happy.Thank you very much for you help and good customer services Richard Jean-Louis.see you soon.


GREAT DEAL AT A GREAT DEALERSHIP

5
barry51 on 08/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I did my due diligence and decided I wanted a new Toyota. After doing extensive research I found only one salesman that I wanted to deal with, Bob E. Bobe. An honest and genuine car salesman! Who can imagine that!?! I went in, got a better price than anywhere online or in any advertisement and easily and happily got the exact car I wanted. Kudos to Bob and Toyota of Hollywood.


Monica

5
Monicabc2 on 08/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dennis represents excellence in customer service. Good deals in a down-to-earth no nonsense approach with a focus on making customers happy. Kudos Toyota of Hollywood!


Great Sales Rep.!

5
lwilliams8710 on 08/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Henry Avila was very helpful in the purchasing of my New Camry. I had planned to buy a used Camry but after showing me the numbers that fall within my budget I decided on a new Camry. The other team members were very helpful in processing the paper work. I would recommend Toyota of Hollywood and Sales Rep. Henry Avila. Thank you all.


Great Experience. Drove away All Smiles no regrets

5
Tiffany on 08/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I entered Toyota of Hollywood with the expectations, of purchasing a Corolla instead of my dream car a Camry. After speaking with Sandra Molina, on of the sales representative, she listened very carefully to what I wanted and what I could afford, she didn't try to swindle me by fact talking me or half explaining any of the answers to the questions I had. I must say she gave me her undivided attention. I loved the fact that she wasn't just trying to make a sale, she really made my buying experience a great one. I would recommend my family and friends. I drove away with my brand new 2014 CAmry! My experience their was great, the entire staff was friendly, polite and professional. No one tried to pressure me into anything. Loving my Toyota.


Best Car Buying Experience Ever!

5
ToyotaLove on 08/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The team here was so helpful and quick with processing.Worth driving to Hollywood for my new car. After a final number was agreed upon, the processing of paper work was hassle free and so prompt. No waiting for hours for non sense.Absolutely loved it!


Great Car Buying Experience

5
NewToyotaOwner on 08/14/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was by far the best buying experience ever for me. They were cordial, funny, and very helpful with the process. No unnecessary wait at all. Thank you Ray and Hernando for the quick turnaround.


GREAT SERVICE

3.5
MS on 08/13/2014

Buying Process: 4.0 Overall Facilities: 3.0

Appreciate the marketing personnel in reconciling the deal.


Toyota of Hollywood

5
Hugo on 08/12/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a great experience at Toyota of Hollywood. The salesman serge was very professional and worked with me to make the deal happen. I would definitely recommend him and the dealer to people searching for a new or used car.


great experience love my new car

5
Sarah T on 08/09/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Go see Bob E. Bobe He will take care of you from beginning to end. He is very honest. He made this experience so much easier. I do not think I will go any where else. I love my new car. Great customer service, great facilities. Thank you.


Dennis Aguilar-GREAT sales rep!

5
nossa20 on 08/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

GREAT price. GREAT service. GREAT experience. I definitely recommend going to TOYOTA OF HOLLYWOOD. ASK for Dennis Aguilar!! You won't be disappointed. GREAT sales rep. He is the guy to go to!


Amazing service and help!

5
Kenny C on 07/30/2014

Customer Service: 5.0 Buying Process: 5.0

I am a big fan of Toyota, specifically the Camry line, so it's model I would like to continue driving. My previous 2006 Toyota Camry was totaled unfortunately, so shopping for a new car already carried a significant amount of stress for me, especially having an unsuccessful attempt at purchasing a 2014 Camry, mixed with a bad experience at Toyota of Homestead. Thankfully, I was assisted by the wonderful people at the Toyota location in Toyota if Hollywood. No beating around the bush, straight to the point, realistic and honest, standing firmly by everything promised and going out of their way to help me in my time of need. If this is the kind of help I can expect for years to come, then I know I will be happy for years to come.


Excellent customer service, great deals, great dealership.

5
george.ionita on 07/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my third car I have purchased from Toyota of Hollywood and I am pretty sure I will purchase my next car from the same dealership. Why? Because the excellency of customer service and the quality of the cars. If you need to buy a car from this place then contact Richard Jean-Louis. Extremely knowledgeable, very kind and honest. He helped me to make the best choice for my budget without putting any pressure on me.Thanks Richard and Good Job!


Great dealership

5
Alexis5101 on 07/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Toyota treated us very well, happy to say received my first car, Robert Maldonado gave us amazing service in what suits us best car wise and financial wise no complaints over all great service and very affordable.


Jonathan Lantigua - The best Salesman of the World!!!

5
clarco on 07/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I always buy a car form Jonathan, he always give me the best price I can get!!! no matter wihich dealership he goes we always follow him to get the best deal! I recommend him and Six Stars!!!


DO NOT BUY HERE

1
impossible on 07/22/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

THEY MADE ME PASS VERY HARD TIMEBE ALERT WITH NUMBER, THEY DO NOT GIVE INCENTIVES CHECK VERY WELL NUMBERS FROM PURCHASE ORDER AND FROM THE SALE, IN MY CONTRACT I DISCOVER THINGS AND THEY ONLY PUSHED AND TRETED LIKE I WAS IGNORANT, THEY DO NOT CHANGE NOTHIHING TO YOUR SIDE.THEY MANIPULATE WITH JUST ONE NUMBER AND THERE INCLUDE OTHER SERVICES, LIKE MAINTENENCE, WARRANTY , ETC TO INCREASE YOUR MONTHLY PAYMENT, THEY YOU REALIZE WANT TO CHANGE AND THEY DO NOT CHANGE YOUR PAYENTS.TERRIBLE AND HARD, I FEEL TERRIBLE AND DEPPRESSED, THEY REALLY ABUSED ME


GREAT PRODUCT AND DEALERSHIP

5
Barry Morse on 07/20/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bob Bobe is a treasure. After speaking with him on the phone I did not want to deal with anyone else. In fact, I called and he was out that day and I waited until he came back so that I could deal with him personally. I'm glad I did. The man "Moves metal" as he puts it. I got a GREAT deal and had a good time getting it. The car is great and surpasses the expectations one has, even considering the excellence of said reputation.


I got what I want, come get yours.

5
msvee5 on 07/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

If you are looking for a patient and honest salesman, come see Richard Jean-Louis. No pressure to buy, very knowledgeable about car I had and car I could buy. Made my choice got car 3 days later. Very happy with the new 2014 Toyota Corolla I purchased for my Mom.


2014 Venza

4
Paula, Venza Owner on 07/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 2.0

In Sept 2001 I bought my 2002 Solara & love it!!! Well May 2014 a Woman ran a red light & Totalled my Solara. So now I had the problem of finding & purchasing a new car. I wanted to go a bit bigger in size & test drove every make & model crossover SUV. I had always had my Solara Serviced ONLY at Toyota of Hollwood All these Years. So I came in & saw Sandra Molina & she let me drive a Venza & I was Sold!!! It was perfect. I told her my budget, color, what I Wanted & Did Not Want in it & She found it for me & brought it for me to test drive. She did all the work for me & on June 2, 2014, I got me my Perfect Vehicle & Best Price & I Drove My New Baby Home!!! I should have known better & not wasted ALL the time trying other makes & models but I did & it makes me appreciate Toyota of Hollywood even more. They had & have a customer for life. Thanks Sandra Your the Best. Paula


awesome service

4.8
kevin p on 06/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Great experience, overall completely satisfied. I give it up for Phillipe, he helped us out in every way he could


$85,995

Mileage: 19785

Color: Black

Transmission: 9 speed Automatic

Body Style: Sedan

City: Hollywood, FL

Engine Type: 4.0L V8 32V GDI DOHC Twin Turbo

$59,995

Mileage: 60590

Color: Gray

Transmission: 10-speed Automatic

Body Style: SUV

City: Hollywood, FL

Engine Type: 3.5L V6 24V GDI DOHC Twin Turbo

$18,995

Mileage: 39545

Color: Blue

Transmission: 6-speed Automatic

Body Style: Sedan

City: Hollywood, FL

Engine Type: 2.0L I4 16V GDI DOHC

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