Toyota of Greenwich

It was great! Robert Caldwell was super helpful and friendly

I had a great experience. Robert Caldwell helped us and was a pleasure to work with! I am so happy about my new purchase. Thanks so much!

I high recommend this dealership

My experience at Toyota was unlike no other I've had. The sales consultant, Robert C was very attentative, found exactly what I wanted and made my overall experience there fun and relaxing. I would recommend anyone who is looking for a new or used car to go to Touota of Greenwich and ask for Robert C!

Excellent service

My first time leasing a car. Thanks to David Sullivan it was and easy, helpful, wonderful experience.Thank you DavidHappy Holidays! Great service to the team

Purchase

We have purchased and leased about 7 new Toyotas in the last 14 years mostly from Dave Sullivan. It has been an understanding and comfortable relationship. The follow-up service, mostly through Jay O'Connell, has been timely and satisfactory. There is something special about having a long time relationship with a well run family owned business. Thank you folks.

First Lease

My experience with my very first lease was easy and uncomplicated. I was very pleased to have had a non-stressful experience with Keith Olsen.

Excellent experience!

We recently traded in our old Toyota Sienna and purchased a new 2017 Sienna. Our sales consultant Jeff Symeon was extremely knowledgeable about the Toyota minivan. He did not give us a hard sell, gave us a fair price and effectively communicated throughout the process. We would highly recommend Toyota of Greenwich and Jeff Symeon to anyone looking to buy a Toyota.

First car

My family has been buying cars from Toyota since forever, so it was natural that I go to purchase my first car. I had a wonderful experience with Dave Sullivan. He helped get me set up with my car. He was friendly, and willing to help in whatever way he could.

Really easy buying experience

I purchased three Prius's for my business fleet from Dave Sullivan. He was easy to deal with, gave us a very fair price and followed thru all the way to delivery of the cars.

Totally awesome all around

Everyone was great and I felt very taken care of. The service was awesome and everything went quick and painless. Best experience I have had

Exceptional Customer Experience

Dave Sullivan addressed all of my needs, gave me a great price and provided an outstanding experience. He is clearly focused on making the customer happy. Great purchase experience from beginning to end.

Great Experience

Dave is great. He was focused on service and still delivered a fair price. Understands how to put the customer first.Great dealership, very pleased.

Excellent Service

I recently purchased a Toyota Camry from Toyota of Greenwich and from the first day I went into the showroom met with Sam, Bob and Anthony they were professional, friendly and kept in touch with me until it was time to pick up the car. Even when I went to pick up the car in the evening which was a few minutes before closing time Bob and his co worker took their time explainingadditional features about the car

Five stars

Very happy with the purchase! Was our first experience with Toyota but a good one. We went to Toyota of Greenwich and special thanks for Robert Federico & Jeff Symeon, real professionals. I would higly recommend them to all my friends. Thank you!

Informative, thorough, lovely.

I visited several dealerships in the process of purchasing my vehicle and Toyota of Greenwich was a pleasure to work with. They were responsive without being aggressive. They were thorough and they were cooperative.

Excellent team in sales and service

We have leased and purchased vehicles from Toyota of Greenwich for many years and have had consistently first rate sales and service experiences. They have an experienced team who understand what good customer service means. Jeff Symeon is knowledgeable, creative, responsive and customer-focused. We have worked with him twice this year on a lease and a purchase and the results were very satisfactory. I highly recommend him to others looking for top notch vehicles and a good sales experience.

Been working with the team for years!

The entire team there is great and so helpful. Dave Sullivan us been purbsales person for our last two cars and was very helpful. Anthony Anzalone was super helpful and got us out quickly on our last car. The entire service team has been wonderful over the last ten years both Bill and Jay are always helpful.

Terrible experience

After leasing Toyotas for at least 12 years all without incident for the first time, we leased from Toyota of Greenwich where as part of the deal for a new car our 3 year old Camry was "bought" by the dealer. Since then we have been harassed with email and phone calls from Toyota that they have not received the paperwork from the dealer. We have called, faxed and emailed the dealer numerous times and are still hassled by Toyota. Dealer excuses: it takes time for Toyota to process the paperwork, dealer sent in correct paperwork, don't worry about it,etc. Nothing has worked and everything the manager of the dealership says has shown to be false. We will certainly never get a car from these people again.

Flawless experience

I bought my new 2017 Sienna XLE here and got a great deal. Ask for Jeff Symeon and he'll do the same for you!

Jeff is awesome

I recently leased my second Highlander from Toyota of Greenwich. Jeff was organized and on top of every last detail. Pleasure to work with. Got me in and out. Knows what he's doing. Highly recommend him.

Great experience!

After reviewing several makes of cars .I once again decided on a Toyota Highlander. Dave Sullivan made the buying experience effective and pleasurable. I will use this dealership again.

Sullivan and Federico strike again!!

This was the second Toyota we purchased from Greenwich Toyota. Dave Sullivan and Bob Federico were excellent to work with and found us the exact car we wanted. Their customer service can only be called top rate. When we came to pick up the car, Dave spent 30 minutes plus walking us through all the great features to make sure that we were properly set up - even programming our phones for us. We have been loyal customers of this Toyota dealership for many years and are never disappointed.

Great experience!

So happy I came the extra few minutes past NY to use Toyota of Greenwich to purchase my certified pre-owned Prius. The experience was night and day as compared to any other dealership I went to. George Rodriguez was very attentive and extremely easy to work with. He made the whole process a breeze. I would (and will) recommend them to anyone looking for a car in the area. Thanks again!

great experience

both the sales manager and the business manager were extremely knowledgeable they made the often difficult process of purchasing a car very easy responded to all of our questions and emails very quickly never felt the pressure often associated with this industry i would highly recommend this dealership to everybody

Layne Represents The Dealership Well

When I drove onto the dealership lot, my intention was to "window shop". I knew that I needed to purchase a car by the year's end. So, I wanted to begin looking in time to determine what I wanted. My Mom has owned her Toyota Corolla since she bought it brand new in 1999. It still runs as though she'd purchased it yesterday. So, needless-to-say, I KNEW that I wanted to buy the same brand. Two hours later, I was driving off the lot in a 2016 Toyota Corolla "S"!When I've told others about my intentions and the ultimate results, they were shocked. They were further surprised to learn that I was not coerced into making the purchase. My Sales Consultant, Layne Sohun, did not display any of the "stereotypical car salesman" characteristics. He was attentive to my goals; took the time to identify a vehicle that fits my personality; extremely knowledgeable of the product (exterior, interior and engine); worked diligently to stay within my budget; made appropriate suggestions; assisted in the process of switching insurance companies; and even helped to negotiate a lower rate on my insurance. And, I noticed how well he worked with other members of the sales team. In conclusion, I feel as though I've made the right choice all-around. Those that I've shared this information with personally, have requested his contact information. There are a few people that I know are looking to purchase a vehicle. And, I'm sending them ALL to Toyota of Greenwich! I'm pleased with my experience! And, I love my new car! For someone that has only worked at the dealership for 4 months, he has certainly made a positive impression. Layne represents the dealership well. I will not need a new vehicle for quite sometime. However, I hope that he (or someone like him) will be there when I need to. Thanks again, Layne!

Terrific experience with Toyota of Greenwich

Jeff Symeon worked hard to get us the car we wanted at the price we wanted. He gave us all the information we needed in a very timely, clear manner to help us make our decision. He and everyone at Toyota of Greenwich were friendly, attentative, and focused on our satisfaction. This is our second straight lease with them and we'll most likely be back for another.

Sales person was very cold, mean spirited and rude...

My second brand new car at this dealership I thought I would have been treated with a little more respect. I had a very hard time deciding if or not I should be buying a brand new Toyota Sequoia limited 2016 as the one I was trading in was also a brand new Ford Explorer limited 2016 and I was only in that car for a month.I met with Jeff as the very polite lady(Shawnie) who helped me in the past had a day off. He was very mean spirited, unpleasant, impatient and rude, at one point I asked him what's gonna happen if I should walk away from the deal he answered,"I would be very upset "Though I drove away with the car that I wanted my experience with Jeff was very unpleasant, in the end I felt very disrespected and insulted by comments he made.Thank God for the very apologetic managers who apologized on his behalf, they are the only reason why I would return to this dealer, NOT JEFF SYMEON.

New Siena purchase

A totally pain free approach to trading in our old Siena for a new one. Jeff in sales was very helpful even after the sale when we realized we left a few CD's in the CD changer of our old car.

Outstanding

This was y third time leasing a car from this dealership. I honestly had reservations about going back. My last experience wasn't very pleasant. Since the two people that I dealt with three years ago were no longer employed, I thought I would give it a try. I was leasing two cars. I expressed my concerns and thought if this dealership meets my needs, that I will do the deal. I was honest and said I had contacted other dealerships for prices. In stating my concerns, I was very happy with the deal and the service I received. Both Keith and Bob, were great and very helpful.

Jeff Symeon was great in explaining all aspects of the car.

Jeff and the team at Greenwich Honda worked with us with the one month early turn in with the previous lease, test driving the new model to finance. a good experience . The first great experience was with Keith Olsen giving us all the information we needed to lease a Hybrid. Setting our decision to lease for 3 years, so Jeff Symeon could close the deal.Good teamwork.

Above and beyond!

Jeff Symeon did an outstanding job helping us identify the best minivan for our needs. He was patient and super knowledgeable about all of the features in the Sienna. He gave us a 30 min tutorial when we picked up our car that was super informative! Car buying isn't usually very enjoyable, but I have to say this experience was remarkably pleasant. And the price was very competitive. I visited 7 dealers and Toyota of Greenwich was the best. There were a few minor glitches after we bought, and Jeff handled them all immediately and seamlessly, even driving personally to our home 30 min away to take care of something with the car the day after we drove it home.

Highly recommend this dealership and salesman Jeff

Experience at Toyota of Greenwich is the opposite of classic car dealer jokes. They really tailor the lease or purchase to the needs of the customer. And they offer incredible service both before and after the purchase. Jeff Symeon is trustworthy and caring.

I went in to look for a 2nd car and met w Dave Sullivan .

He heard what I wanted and showed me the car I was first interested in leasing. Then seeing other cars on the lot and a test drive I found a car I would rather buy and did so. Dave knew I had a Venza from him currently so a 2nd at a very good price worked out perfectly.

Smooth, thorough ......considerate service.

I worked with both Bob Federico & Keith Olsen in buying my certified used Prius. Their service & attention to detail far exceeded my expectations. Keith carefully instructed me on important features of the car.....so I understood plus was patient answering the many Q's. Can't recall a more professional treatment when buying a car.!!!!!

Easy to Buy a Car

Good people, knowledgeable, and they make the whole process simple and easy. Had my car the next day after I stopped by to just consider buying a vehicle.

Wonderful car-leasing experience and customer service.

Jeff Symeon made the entire process easy, pleasant, tailored to my needs and cost-effective. He truly provides service with a smile. Highly recommend this salesperson and dealership.

Wonderful Vehicle Shopping Experience

Dave Sullivan was extremely knowledgeable of the Toyota products we were considering for purchase and instrumental in guiding us in our decision to find the perfect family vehicle. He was continuously pleasant to work with, responded quickly to our many phone calls and went out of his way to accommodate us. Dave presented multiple buying and leasing options to fit our needs. After the sale was completed and we picked up the vehicle, Dave patiently took his time explaining how all of the vehicles features worked and was receptive to questions. We highly recommend Dave Sullivan to anyone looking for a new or used vehicle! Car shopping couldn't be easier!

Terrific Attention & Customer Service

We worked with Dave Sullivan and his team. Dave helped us find the perfect car, at a fair price, for our daughter, and was always available to address any questions we had.

Lease of new Highlander

Smooth and timely process for assessing which Highlander to lease and to reach conclusion in just a few days. Jeff Symeon served us well and we are enjoying our new Highlander.

Great experience buying 2015 4Runner

George Rodriguez is the best he prepared and explained the estimated to me . I was never pressured to make a decision. Every one was so helpful and easy to work with. Thank you !

Great experience buying used 2013 Highlander

We looked online for the car we wanted, they had several options in inventory. Dave previously helped me think through leasing a new Highlander. Though we did not pursue this, Dave was so knowledgeable and professional I made sure to deal with him when we wanted to buy for our expanding family. He worked with us to achieve our monthly payment target. He answered all our questions and there was little to no stress involved.

Great experience buying used 2013 Highlander

I looked online for the car we wanted, they had several options in inventory. Dave previously helped me think through leasing a new Highlander. Though we did not pursue this, Dave was so knowledgeable and professional I made sure to deal with him when we wanted to buy for our expanding family. He worked with us to achieve our monthly payment target. He answered all our questions and there was little to no stress involved.

Very positive

Working with Dave for the second time was a pleasure. He made the process smooth, pleasurable and comfortable for our whole family. I would highly recommend working with him!!

New RAV4 2016 lease

They prepared my estimate and explained it to me very carefully. It made my decision very easy. Everyone was so helpful and easy to work with. We did a test drive and went over all the specs and packages. Dave answered all my questions and was always available. I was never pressured or rushed to make a decision. I got a lower payment too! My new car looks and drives great!

Speechless....

Addendum to previous report on Toyota of Greenwich being so unhelpful to get my car fixed.I have now spent over 2 hours, $50+ in cabs, and countless frustration as even Toyota of Manhattan (where the car had to be towed....nice, my 60 day old $30k car worked for a really long time....Pre-Certified, really?), doesn't even know where my car is. Toyota of Greenwich was supposed to make this seamless for me as they promised me when we were all yucking it up around sales time, hearing now empty promises about 'anything you need, at all, in the future, just call us Sellers/Managers'.Well, at least for little old me, that wasn't the case. I am now fixing things at Toyota of Manhattan, and will high recommend them as once we found the darn car, they are on this situation. If I didn't take matters into my own hands, the car would have sat dormant as Toyota of Greenwich abandoned this customer. Guess the service stops when they deposit our checks. Sad.My Mom taught me not to speak negatively, so I only share all this so future buyers beware of just how you may be treated with your expensive Pre-Certified vehicle, all-in warranties once you leave the dealer.I love Toyota's, wish I went to someone who actually cared about the customer after they walked out the door.UPDATE - I now have the joy of a healthy large scratch on my left front fender that was never on this car when I purchased it. Nice....I buy a car that looks new, and 60 days later because this dealer did not care enough to install a fresh battery in a $30k+ pre-certified vehicle, I get to drive something that looks banged up already. Brian

David Sullivan at Toyota

We leased our first car from David Sullivan at Toyota if Greenwich. Dave was very helpful and professional during the entire process. Two thumbs up for Dave and his team for getting us the right car at the right price and making the process very easy.

Improved

I leased an awd siena three years ago and it was not a stress-free experience. I went in this time thinking I would not put up with the same again or I would go to Stamford. To my delight, this new sales guy Layne was a pleasure to deal with. I finished leasing a new awd Siena in less than an hour. The finance guy Rob also appeared straightforward, unlike three years ago when I had to go through the math in detail to find out I was to be overcharged by $2k.

Great Service and attention received with Jeff Symeon

Second purchase form Toyota of Greenwich. Jeff definitely is the best. Straightforward and direct answers to all our questions. Made the process seamless and enjoyable!

Great Service! Jeff Symeon made process seamless!

2nd Purchase fro Greenwich Toyota. Jeff Symeon is top notch professional.

Great service and advise

I have bought cars from David Sullivan at Greenwich Toyota for 7 years. He has great advise and in general a great person to for with.

New car leasing

Met with General Mgr. Robert Federico regarding our need for a replacement vechile. Robert reviewed our position and completely solved our problem. After completing paper work, we were introduced to Mr. Jeff Symeon. With all the new equipment installed in the car I thought I would be over whelmed. However Jeff took his time and reviewed every thing, even added my wife"s cell phone to the blue tooth system. Just outstanding, dealership and employees. Thank you Robert & Jeff.

Pre-certified car purchase

Jeff Symeon from Toyota of Greenwich was a huge help with purchasing my first car. Very knowledgeable, friendly, and personable. A smooth and quick process overall

Search for a 2013 Certified Sienna

My husband I had been searching for a 2013 Certified Toyota Sienna XLE with Navagation, backup camera that was in really nice shape and really preferred a specific color. It's a lot to ask and we searched far and wide eventually traveling 1 hour to Toyota of Greenwich. Initially I searched. by myself, and the minute i walked into the showroom I was warmly greeted by Bob Federico, the sales manager. I explained my need and he introduced me to Shani. Shani is highly knowledgable on the vehicles and has a relaxed personality that is easy to relate to. Never once did I feel pressured or like I needed to wash my hands from that slimy salesperson attitude. Several times she stayed late to meet our busy schedules, and on her days off, when we needed updates, Bob Federico stepped right in. Ultimately we found a vehicle in another dealership, but it was through no fault of Toyota of Greenwich Our needs were specific, so it just came down to where the vehicle was located. The warm family atmosphere was very comfortable. I'll definitely return when in the market for our next Toyota. (All we will ever buy! Amazing cars! !)

shani buster is amazing

I recently leased a 2016 Toyota Sienna from Toyota of Greenwich. Shani buster is the best salesperson I have ever dealt with. She worked her butt off to get the lease signed, including multiple test drives, a lot of negotiations and a husband who was adamantly opposed to a minivan but eventually gave in. We looked at a lot of different cars at a lot of dealerships but not only did I love the Sienna but I loved the customer service at Toyota of Greenwich. So happy we leased from them and would recommend Shani to ANYONE looking for a new car.

Excellent service, great value

We recently did a three year lease on a Toyota Camry Hybrid from Greenwich Toyota. What made this whole procedure move easily along was the professionalism that the Greenwich dealership operates from. Dave Sullivan was our personal dealer and, what with his knowledge, easy going attitude and desire to help us find the right vehicle for our needs, the process consumed very little of our time. The whole experience was one that was practically stress free, especially in light of the late closing date on the house which, in return, delayed the final arrangements for getting the vehicle. Dave and his team were most understanding and bent over backwards to help us at every step with calmness and sensitivity. I would highly recommend this dealership to anyone.Daniel Beckwith/Marc Verzatt

Great Experience

Nice guys - made the process easy. Definitely went above and beyond to deliver a great experience.Would definitely buy a car from them again. Thanks

Helpful and suppoetive

Dave is great! Knowledgeable, helpful and articulate. Made purchasing a car both affordable and enjoyable. Has a down to earth approach. Also can tell a good yarn!

Make it easy

As a new member of the local community, Toyota of Greenwich and its personel helped me to lease my new car and provide the information required to make a decision easy.

Excellent Experience Toyota of Greenwich

I have bought a number of cars from this dealership over the years. My oldest daughter was looking for a new car. She had her mind set on a different car from a different dealer. I walked in and spoke to my friend who owns the dealership and told him I want to buy local want to buy from him but he needs to show my daughter the right car. She drove the Rav 4 hybrid limited edition. What's not to love. Ok she's a girl in her 20's has more questions than I could ever emagine. The sales guy was so understanding and willing to help. I explained to them from the start she is the customer not me. They walked her through every detail, every option and by the end she bought the truck. What I loved most was it was not a pushy sales process rather an educational sales process. Never once did we get the yuck factor of buying a car so many dealers have. They were professional, educated on their product, comfortable talking to a 20 year old. Love the process

Professional Group.

Met with Jeff Symeon based on a Land Cruiser that was listed online and ended up buying it. 100 pct satisfied with the communication and experience and have no concerns about working with Jeff or the dealership in the future. That is a bit more important when I live a few hours away and not right around the corner.

Purchased 2016 Toyota Prius

I worked with Dave Sullivan to trade in my 2006 Prius for a new 2016 Prius. He was very professional and helpful. Dave guided us through all the paperwork required by the various agencies involved in trade in and purchase process - a real class act.

Wonderful CPO Car Buying Experience

George Rodriguez made our car buying experience at Toyota of Greenwich not only painless but also enjoyable. He was able to make the car we wanted work for us and we couldn't be happier. We would recommend that any of our friends work with George at Toyota of Greenwich!

Fantastic dealership!!

Yesterday I leased my 4th Prius at Toyota of Greenwich...I wouldn't go anywhere else! My salesman, Dave Sullivan, could not be better. He is knowledgeable, amicable, and easygoing. I love that he doesn't pressure me, but lets me work out what is best for me. Dave and manager, Bob Federico, worked together to come up with a great lease deal for me, and Paul, Warren, and George helped complete the transaction with competence and efficiency. I couldn't be happier with my new 2016 Prius Four. In the years I've been going to Toyota of Greenwich, I have always had a wonderful experience, both with the sales and service department. I recommend them highly!

Great Dealership!

I have bought and/or leased Toyotas for decades, starting with a Tercel, and then moving to other vehicles such as a RAV4 and a Prius, which I finally gave to my daughter after 230,000+ miles in 7 years, which probably lasted so long because I always had it serviced at Toyota of Greenwich. (She put another 20k+ miles on that car while living on a military base in Texas.)I was driving an old RAV4 with 163k miles on it, and brought it in for a repair at Toyota of Greenwich.. I got great advice from their service expert (Jay Wright) that I would be better buying a newer car, and I ended up traded it in for a 3-year old Prius, which will drop my gasoline bills in half. I got excellent service from the service department and from the sales department (Thanks Dave Sullivan!!!) and was driving home the newer Toyota, purchased at a very fair price, by the end of the same day! I never expected that to happen so quickly, as my wife and I thought it would take a week or more to find a replacement.I will never buy or service another car from anywhere other than Toyota of Greenwich, because of the excellent staff they have, from the mechanics to the service managers to the sales people and owners. They all work together to make owning and servicing a Toyota vehicle a pleasure!

A wonderful personal experience. A+++++++++++++++

Went to Toyota of Greenwich to lease a Highlander Limited for my wife. I met with Jeff Symeon. Jeff knew the product inside and out. He was kind, courtesy, proffesional and personable. Once I was dazzled with Jeff's brilliance, Clint Steen, the General Manager and Owner, stopped by Jeff's desk to assist with the lease payment and breakdown. They both made the process easy and comfortable. You get that warm and fuzzy feeling at this dealership, very different then other stores. Upon picking up the Highlander a few days later, my wife and kids were with me and my wife could not be more impressed. Jeff paired her phone, set our home address in the navigation and went thru every button and switch with on this car. Jeff welcomed any questions she had and made sure she was comfortable with the new car before she left. Jeff was kind enough after his thorough presentation to walk my wife thru the dealership. He introduced her to the service and parts department and even went over with my wife where she should drive in when it is time for service. It was an extraordinary experience and I wish I could speak to anyone reading this who is considering buying a Toyota. This is the only place to go. In a world that is quickly losing it's personal touch, if you want to be treated like you should and not just another number, this is the place to go. See Jeff Symeon and Clint Steen. You can't go wrong.

service

did not like my experience there ,the worse, SERGIO OLIVA helped me , i don't think they were fare with me at all ..they charged me for an hr of labor , where they did nothing to my car , i got rob twice so far on that car , first the guy who sold me the car ,and now the dealer .

Excellent Experience at Toyota of Greenwich

I recently purchased a 2016 Highlander from David Sullivan at Toyota of Greenwich. David was kind and straightforward. He was not pushy at all. He took the time to review the many technical features of the car at the test drive as well as the day I picked up the car. The entire experience was quick and efficient. I also highly recommend their service department. Jay O'Connell consistently goes above and beyond to accommodate his customers.

Fabulous, once again!

Just picked up my third Camry from Toyota of Greenwich. Dave Sullivan is a miracle worker and helped me get a great deal on a beautiful car. The whole staff did everything to make my transaction as simple as possible and fun, too!

Always the best

Toyota of Greenwich rocks. They are friendly, informative and professional. I recommend this dealership highly to anyone for purchasing, leasing and/or service. They are all excellent employees!

The Extra Mile!

We worked with Jeff Symeon for almost a year to find our new car. We knew we wanted used and were just waiting to find that perfect deal. Jeff made sure that we got the right car for our family, and never got tired of the many trips to the dealership. Great experience!

very god

very god, I will recommended this place to my friend. Mr. K.Olsen very god. Thank You. Everybody tried to help me and answered every my problems.

Very Satisfactory Experience

Third time we purchased a Toyota from this dealership. Dave Sullivan was a pleasure to work with; he was straight and helpful throughout our consideration. We'll be back in the future.

THE BEST CAR DEALERSHIP EVER !

I cannot say enough good things about this dealership. Starting with Dave Sullivan, who is by far the nicest, most honest man I have ever met. Perhaps that is why I CONTINUE to go back to this dealership ONLY for my car, every three years. I have also sent co-workers and friends to them. Also to be applauded is the service department. Jay O'Connell is ALWAYS so helpful land accommodating, no matter what my issue is. Again, I cannot say enough good thing about Toyota of Greenwich, Cos Cob.

After purchasing a 2016 Toyota Prius

I have given the dealership the highest rating because of the impeccable experience we had after purchasing a car in 2014 and one in 2016.

Great experience purchasing car

We have purchased several cars from Dave Sullivan and it is always a pleasure working with him. He is very knowledgable, professional,and we love our new Toyota.

Great job!

Working with Dave was a great experience. Very strong professional, many years of industry experience, friendly and right on the money in terms of what I was looking for!

great service and also price

worked with Dave Sullivan he took care of all my needs and was very professional and experienced I would definitely recommend Dave and Toyota of Greenwich

Great experience great

Working with Dave was a great experience. He knew what I was looking for and was very accommodating. It seemed as if he had kept me in the back of his mind when I told him I wa shopping for a car and what price range I was hoping to pay. When he had something that he thought I would be interested he called and emailed me. Long story short he made it a short and painless experience and did not make any changes to what he promised over the phone. I am happy and feel that I recieved a great deal.

First Rate

Just purchased a pre-owned car and working with Dave Sullivan was simply awesome...professional, friendly, knowledgeable with a fast turnaround. Also had my car serviced today and Jay O'Connell always gets the job done. Couldn't ask for better customer service and the reason we come to Toyota of Greenwich is because of Jay and Dave. They are first rate!

Old Prius for a new Prius

We put our 6-year old Prius through the ringer and it was time to trade it in. Kieth made is simple, forgave a lot of the dents and rough care and what he couldn't give us on trade, he made up for in pricing the new car. The technology in the new Prius makes it feel a little like a spaceship, but Kieth's training helped us get off the ground. Couldn't be happier.

Great sales person Dave Sullivan

They had a fair price, took care of my old plates, delivered the car quickly, fair trade-in. I've known Dave for over 25 years and he's a knowledgable and friendly sales person who the dealership should be happy to have working there.

Traded in lease for another term

Everything is done perfectly and easy at Toyota of Greenwich. The laid back atmosphere without high pressure sales tactics is second to none. Our salesman, David Sullivan, is a joy to work with and we look forward to seeing him whenever we can.

Great experience

Walked in after visiting 2 other dealers(not a Toyota) and was very impressed from the quit and the atmosphere, recived great servic from Ken who start the process to Jeef that complete it all the way to pick up the car.Job well dune.

Happy to be a customer

Great, as usual, I've been a customer for over 30 years. Dave Sullivan is a pleasure to work with, he put me in the vehicle that I wanted and the process was "painless". Service has also been great, all of my previous Toyota's were well maintained ran great.

Great Sales Service

I love my new car! Jeff Symeon not only helped us but he " went the extra mile". The service was fast, efficient and very friendly! Thank you!

joejohn6b

I called today about 11:00 and the person I spoke to I asked if she can email me the prices on service for Rota tires Oil Changes Brake Work. She said I should receive it in about one hour, L waited till 2:30 I called again and Gina said she was busy with a customer and as soon as she is done she will email me the information I want to come back there for service but I do not understand why this request is so difficult to response.

2016 TRD Pro 4Runner at Greenwich Toyota

What can I say, I haven't felt this at home buying a car since my days in Baltimore at another family owned dealership. My salesman Joe Cosgrove from day 1 was incredible helpful and responsive via email and phone and I also paid him a few visits to the dealership. Clint Steen the GM was incredibly friendly and helpful and always ready to go the next mile to make sure the customer was happy. In addition to these two gentlemen, I was also helped by a number of individuals at the dealership. I would go to Toyota of Greenwich over Stamford Toyota! Thanks for your help, Will

Frank Barone owner of the 2014 toyota corolla

I just want you to know that i was very happy with the service i receivied from you..went i need service again i would come back. Thanks again to Matt and Mario who took excellent care of me.

Love my New Car!

We have purchased many cars from this dealership and with Dave Sullivan. It has always been a wonderful and easy experience.Thanks again for a great new car!

Comfortable and Friendly

The staff was very welcoming, informative and easy to deal with. Dave, Clint andJoe went out of their way to accommodate us. My wife and I were very pleasedWith the courtesy shown us. A great experience.

Purchase of 2016 Camry

The dealership was clean and efficient. The salesperson Jeff Symeon was extremely helpful in explaining the details of the purchase, options available and delivery process. I highly recommend the dealership and Jeff Symeon.

Excellent!!!

Professionalism, the best dealer. I highly recommend Toyota of Greenwich, there is not other place. They went above and beyond to make me feel comfortable. Very grateful.

Another Great Experience

We just purchased our 14th Toyota from Toyota of Greenwich.We wouldn't shop anywhere else! The sales staff is amazing as well as the service department.

This is not your typical car dealership!!!!

I highly recommend Toyota of Greenwich! My recent experience leasing a new Highlander was seamless and an absolute pleasure. Joseph Cosgrove went above and beyond to make what is typically a stressful transaction into an easy one for me. Everyone with whom I dealt with at the dealership was polite, courteous and sincere. Toyota of Greenwich is a hometown dealership of the utmost integrity and I highly recommend that anyone interested in purchasing or leasing a Toyota vehicle head right over there. Based on my experience, you will not be disappointed!!

toyota

Everyone at this dealership were very friendly, if i needed something they would help me out, they smiled and were all very positive. My dealer was great! he helped me to set up my bluetooth and the other gadgets in my car! Wonderful place to go shop for a car!

GREAT

My highest rating....highly recommended..just greatI got a good deal...I thank Dave for recommending a new place to eat close to my home

Outstanding Sales Experience

Thorough yet never felt pressure to buy. From the salesman to the financial closure I was treated to a down to earth experience. No need to keep my hand on my wallet.

Leasing a car for the third time with Toyota of Greenwich

Everyone was very pleasant and very professional. We wanted to lease a car with a low mileage allowance and 4 wheel drive and Dave Sullivan was most helpful. (We have dealt with Dave twice before on our other 2 leased cars so knew we were in excellent hands.)

Honest, Friendly, Excellent Service

We recently purchased our first vehicle from this dealership; a 2016 Rav 4 Limited Hybrid AWD. Shani Buster was our salesperson; she is knowledgeable, professional and friendly. The whole team worked together to process the various aspects of the sale quickly and efficiently. I would definitely recommend this dealership without reservation to any one.

2nd Avalon

My 1st Avalon from Toyota of Greenwich was a winner. So I had to have another. Dave Sullivan knew what I wanted, and he found it. Great service and great people. A real pleasure to deal with Toyota of Greenwich.

Greenwich Toyota

A small but very easy to deal with Toyota Dealer in Greenwich, Ct. While they are in the business of selling cars and they pay attention to everybody they are not pushy and make you feel comfortable.

7th Toyota thru Toyota of Greenwich

First 6 cars thru Lenny Cymerman (now retired). 7th this past week with Jeff. Great experience with entire team. Highly recommend the dealership. Scheduled service on the previous 6 has always been a pleasure.

Back for my 5th Toyota

Just bought my 5th car from Toyota of Greenwich and again I cannot express the fantastic experience we continually have working with the great team of professionals.... makes buying a car, a very pleasurable experience!

Great Dealership. Jeff Symeon was a great salesman

Jeff Symeon was a great salesman. He does not pressure you he is patient and provides you with information you need. I was glad I went to Greenwich to by my Toyota Corolla and I would go there again.

Great dealership, friendly people from management on down.

I've bought from this dealership before and will continue to do so. Dave Sullivan is a top notch salesman with many years of experience. If you've got a question, he's got the answer. It's a pleasure to do business with him.

Great experience

Everything was great at Toyota of Greenwich. No need to look further. Jeff and Joe worked with us to find the right car. All good.

Thank you

Jeff, Joe and Vince made leasing a Sequoia very easy. Every one I worked with at Toyota of Greenwich was very helpfull and made the process very easy. Thank You

fast and easy lease renewal

VERY friendly, knowledgeable, helpful staff, including not just salesman Dave Sullivan, who was patient and very pleasant in addition to knowledgeable, but also the man in Service who helped with my ski rack.Dave spent a LOT of time with me, including road trips, explaining absolutely every last detail of my wonderful new shiny blue 2015 Rav 4.All in all, this is a very caring dealership, from the top (Clint Steen), down to the worker bees who do such good work.

Knowledgeable & helpful sales staff

I recently bought my first used vehicle. I went to 7 or 8 dealerships to look at various Certified Pre-Owned models, since i would have been happy with any of several models. I purchased a RAV4 from Shani Buster at Greenwich Toyota. The decision was primarily based on price compared to similar vehicles; but having a nice, professional sales person enhanced the experience. Shani was knowledgeable, upbeat, friendly without being pushy. She quickly responded to my email questions. And she went "above and beyond" by personally delivering some accessories that I ordered but that hadn't yet arrived when I went to pick up the car. Although the car was "Certified" by Toyota, I took it to my mechanic for an independent inspection. I was surprised that he found a couple of (fixable) issues. One was that the car needed new tires -- something that should have been easily caught during the inspection. But on the positive side, Greenwich Toyota replaced the tires without hassle with brand new Goodyears -- not as good as the tires originally on the car, but still not bad. They didn't try to tell me that the tires were fine and didn't need replacing. They didn't try to get out of making either of the repairs my mechanic suggested. Hopefully this level of service will continue now that the sale has been made.

2016 Toyota Corolla - Loving it!

My first meeting with sales consultant, Joseph Cosgrove, was very pleasant. I told him I had test driven some new cars that week and was interested in the Toyota Corolla and asked if I could possibly test drive one that day. I Immediately enjoyed the "feel safe" test drive, and he was very informative about the benefits of the new technology of the vehicle. He answered any questions, gave me his card and a brochure and I did not feel pressured in any way. When I made the decision to return and purchase the car several days ago, everyone at the dealership was courteous and professional.

new truck in under an hour

Jeff had me in and out in under an hour, picked up the truck an hour later...what's better than that! Also answered my initial e-mail inquiry in less than 5 minutes!

Jeff Symeon is Real Tryer when he Encounters Roadblocks

Tony HallHe had more than his share of roadblocks for me. Starting with a seven week wait for Toyota to get around to find a particular color I wanted and he could not find any local dealer in this area who would help him with an exchange. Then we had to deal with a changeover by Toyota to the 2016 model and no more 2015's; another long delay.But this did mean that I got the latest model !! Thanks, very much, Jeff, for this..Then he and I found that a set of side protectors could not be added to my car when the new car finally arrived reached this dealer, because the man who does this work had gone to Italy for a two week vacation!! Jeff had to try and find him, without success. And not one of the senior men in this dealership seemed to help Jeff with this problem. Jeff did finally get this problem done, and I have exactly what I had originally asked for.There is a real problem with way this dealership is managed; But Jeff persisted for me and I am very grateful to him !!!

Buying used Prius

I had a great experience buying a used Prius. While checking out the car before purchase we noticed a crack in a tail light. Jeff Symeon the sales person had it looked at by the service manager on the spot and had it scheduled for repair before we signed the contract to buy. Jeff's expectation was that we would be 100% satisfied. He noticed there were no floormats after we agreed to buy. I figured this was just one of the issues of buying used vs new. Jeff said he wouldn't sell a car to us without the mats. He arranged for all corrections to be made. Within a week all the parts were in. I returned tue car, got a loaner that morning, by 2 p.m. I received pictures confirming everything was ready to go. I'm very happy.

full service exceptional experience!

they did a great job start to finish! I would recommend this dealer to a friend! they were efficient, friendly, and exceeded my expectations. thank you!

Great, this is our 2nd lease with Dave Sullivan

Dave is excellent to work with, he listened to my questions, answered them clearly and really spent time finding exactly the car I wanted. I feel like I got a good deal and walked away with a great car! He is very friendly guy and helpful, would definitely recommend him to anyone.

Going the Extra Mile Makes A Difference

I've been purchasing cars from Toyota of Greenwich for 30+ years. I like that they (this time it was Dave Sullivan) to what's important to me and not just selling a car that is in inventory. I have been offered financial incentives by other dealers to take the vehicle on the lot whether or not it's what I really want! Seriously, this is wrong on so many levels. Toyota of Greenwich will try to swap vehicles with another dealer. They have always been successful in doing so. They end up with a happy customer.

Goes the Extra Mile

I always get several estimates and have always gone back to Toyota of Greenwich. Over the 30+ years that I have bought cars from them, they always listen to what's important to me. Then, find a solution that works. I have never been pressured to take a vehicle on the lot if it wasn't 100% what I wanted. I have been offered lower prices at other dealers if I'll buy from inventory. They apparently have no interest in swapping with another dealer to have a really happy customer in the long run. One another note, their service department is the best.

Honest, Sincere and Helpful Dealership

We bought a pre owned certified Toyota Corolla and it was a special purchase as it is my daughters first car. We were from out of town and Jeff Symeon and his manager did everything possible to help and be responsive. They stayed late for us, delivered the car to my daughters work place and made it a pleasant experience. Very rare to find such nice folks at a car dealership

Personal and Friendly Car Buying Experience

We were not an easy customer as we needed a pre-owned certified car within 24 hours as we had just moved to the area. The dealership worked with us on price, choices and communicated with us multiple times in the same day via text, phone and email. They were professional and helpful. They stayed open late for us to be able to test drive the car past the closing time and even delivered the car the next day. I would give this dealership 6 stars if we could.

Great Experience!

Jeff Symeon was fabulous to work with...he was very honest, informative, and best of all, not pushy or "salesy"! We purchased a brand new Highlander and they made sure we got exactly what we were looking for. Vince Lombardi was very helpful during the purchase process as well. We will absolutely go to Toyota of Greenwich for any future car purchases. Highly recommend them!

Above and Beyond

Dave Sullivan went above and beyond to find us the exact certified pre-owned highlander that we were looking for. He was very helpful throughout the whole process.

The Best Dealership Toyota of Greenwich

Dave Sullivan a word for him is WOW. My Experience with Dave was he can answer any question you might have and always with a smile. I would highly recommend seeing Dave for your next car. Great dealership with the best Service Dept and Dave.

Unprofessional!

Emailed with a sales rep about a specific Highlander they had in stock and agreed to come same day to purchase it. I Arrived at the dealership at 7pm, saw the car, set down with the sales rep to go over numbers. It took half an hour for them to inspect my trade in and give me a price, I agreed to their price and wanted to go ahead with the highlander. Another 10 minutes went by and the guy comes back and says "OK, lets talk numbers", I said, great, and before he gave me a price he looked at his computer and said - "oh, sorry, the car was sold to another dealer earlier today" Mind you, I was emailing with the guys since 10am, it is after 7:30 PM at this point, and I came from NYC to get the car. Didn't have the professionalism to even check the status of the car before having me come there! or spend more than half an hour waiting on him. Would never buy from them - very unprofessional!

Excellent Customer Service

Both the used car sales rep, Dave Sullivan, and used car sales manager, Keith Olsen, were extremely helpful and made the whole used car purchase very smooth and informative. Both went beyond expectations in terms of trying out the car and making sure the car was in good condition. I am happy to recommend Toyota of Greenwich when purchasing either a new or used car.

Going the Extra Mile

Both Dave Sullivan and Keith Olsen were extremely helpful from the moment I called. Keith made sure to recommend me to Dave, who actually took my son and I out for TWO test drives, just to make sure we were happy and to answer any questions. It was clear that both Dave and Keith had our best interest for our specific situation. Keith had even thought of taking care of some smaller dents on the hood even before I pointed it out. Dave made the whole experience very smooth, informative and personal. This makes me want to stick with Greenwich Toyota even more. Thank you.

EXCELLENT

great experience wonderful and helpful salesman -Jeff Symeon He went above and beyond . He deserves special recognition from Toyota hear quaters.We would use him again.

A gentleman who know his prpduct.

Dave Sullivan was very helpful. If I had a question, he would answer it. He didn't try to push you from one model to another .He made buying a Toyota an enjoyable . I would recommend him in a heart beat. The surroundings were clean and the cars were well displayed. nicely. You couldn't ask for anything more and inviting in a car dealership .Truly a 5 star experience*****Lynn Miculcy

EXCELLENT

JEFF SYMEON He was a pleasure to work with he spent time to explain every detail He deserves a 10 rating

Upfront, transparent, easy to deal with and very pleasant

We bought a new car from them recently - had the best experience in terms of how transparent and correct their pricing was - there was no need to have several calls or a visit with them just to find out the all-in-cost of the vehicle - as we had to do with a few other dealers. The sales team was great and not pushy, very responsive and easy to deal with, listened to what we wanted and gave us all the information we needed in order to make an informed decision.

Extremely Happy!

Accommodating, trustworthy, patient. Not a hard sell, In tune to client needs wants and limits.Extremely conscientious. Breaks the negative stereotype. Service is always excellent.

Great Experience

This is the second Prius we bought from this dealer. Our services and experience buying a new car was excellent. Scott did a great job of showing us the car and took the time to be sure we knew how everything worked.

excellent!

Laid back and easy to work with. They held my vehicle for me on a handshake. I was even informed of options that were not written in the brochure. I highly recommend purchasing a vehicle through them.

Bought 2003 used Highlander here

All set in one day. Vehicle is in great condition. Very nice services. If you live in CT and want to buy a used or new car with good price I do recommend this place

Excellent

Jeff Symeon and Terry Morris at Toyota of Greenwich are the most courteous and helpful salesmen I have ever met. They made my experience of leasing a new car easy and pleasant. Jay O'Connell in the service department is wonderful as well.

Toyota Prius

I had a great experience buying a Prius at Toyota of Greenwich. Jeff Symeon was the reason. Attentive, responsive, not overbearing. Worked with me on my time and my terms.

Great experience

Great experience. Salesman David Sullivan whom I have know for years was particularly helpful, explaining everything and answering all my questions. He spent a lot of time with me making sure I understood everything and making it an overall great experience. Terry Morris also spent a lot of time with me going over all the financing details and also was very helpful. It was an overall great buying experience.

Top dealership!

We just had a terrific experience at Toyota of Greenwich! Vince, Joe and Terry made the process of getting a new car effortless! It was easy, quick and straight-forward, which is not always the case. They seem to take pride in what they do and value their clients. They are experts at what they do! We highly recommend the dealership and our new Prius Plug-In is as fabulous as ever! Thank you, Toyota of Greenwich!

Outstanding service!

We always go back to Toyota of Greenwich because they are very professional. Dave Sullivan is an outstanding person. He and Terry Morris took good car of us and helped us feel cared for and comfortable.

Pleasant experience

My salesman, Jeff Symeon made the entire process of trading and purchasing a new car very easy. He was informative and followed up on everything we asked about and more.

Great salesman, great service

Highly recommend this dealership for attention to customer service, clear answers and care about details of sale and service. Thanks to Jeff Symeon for sales as well as Mike, Vince and Terry.

Happy with the service

Bought a car for my wife: had a fast, straightforward, and pleasant experience. Saw cars, made a decision, and she was in possession of it in less than a week. Jeff was very helpful and accommodating. I would recommend him as well as the dealership.

Purchased new Camry. Very satisfied.

Sales and service met our expectations. We have purchased at least four Toyotas from this dealership. We have been very satisfied with the sales and service departments, as well as the follow ups from this dealership.

Where ever Jeff works is where I'll buy my next Toyots!

Jeff is the kind of car salesman that I will go to every time to get my Toyota. He gives you your space when deciding on a car & answers any questions you may have about your vehicle. He'll even help you understand your vehicle more than everything you may have researched! It's hard to find a good car salesman who won't chase you around haggling making you afraid of the car buying experience! After a brief chat with Jeff about what your looking for in your next Toyota you'll know he'll be right there not matter what price range your in & you'll be at ease! He's a rare find for a salesman! I'll recommend him every time to friends & family!

Couldn't be easier, couldn't be happier

I had dome my homework and came into the dealership knowing what I wanted and what it should cost on a lease. The salesman ,Jeff , took me to the manager, Vince and we were done in 15 minutes. No reason to haggle. They put their best foot forward up front. At delivery, the paperwork was completed expidtiously by a Terry followed by a complete rundown of the vehicle operating functions. Lovely people to deal with.

Review of Toyota of Greenwich

We live in Westport but went to Greenwich to look at new cars because of our relationship with Jeff Symeon. He found the perfect new Avalon for us. Vince and I quickly agreed on the terms, and the next day Terry helped us by going over the paper work explaining every line. This team is outstanding. They are very knowledgeable and easy to work with.

First time buyer

Friendly and helpful. Willing to go the extra mile for this first time new car buyer. Didn't realize that finding a red, six speed Corolla would be so challenging.

Great dealership. Effective, making a wise use of our time!

Many dealers across the spectrum, whether they are Toyota, Lexus, Chevrolet, ....Nissan, either don't read their customers right or they have a very long tourist route showing you things you don't want or that don't fit your lifestyle and/or budge. Toyota of Greenwich isn't like that. I remember buying my first Toyo in 2000. I mistakenly went upstate to a Toyota dealer thinking "Greenwich" will be taking an additional margin for sure given it's location and reputation. I wasted close to 3 hours of my life negotiating over the purchase price. I drove straight to Toyota of Greenwich, showed them the what I was willing to pay, the last price shown to the 'other' dealer and Toyota of Greenwich said done. I was out the door with a car within hours . Repeat performance 15 years later.. except I didn't bother with going upstate,

Came for service, left with a new Highlander!!!!

This was the second Highlander we have bought at Toyota of Greenwich. We enjoyed our first experience but this was even better. We were there for service and while waiting we took a look around the lot. From the friendly no pressure welcome Shani Buster gave us through the review of all the Highlanders on the lot, we were starting to think that buying a new Highlander might be a good choice. Shani made it easy with her friendly, helpful personality. We were sold. Arriving at the price was fair and open and professionally presented by Vince Lombardi. Terri Morris made it simple and easy at close. They found the Highlander we wanted and delivered it to us in days. Shani took us through the new tech tutorial (our last Highlander was a 20009) and we were off. Great experience. Highly recommend it. J & K

Fabulous service, great people

Went to get a new lease, two hours later drove away in a new car. I couldn't ask for better help. My salesmen were Jeff Symeon and Vince Lombardi (no kidding). Family owned dealership that everyone bends over backwards to help.

Friendly, courteous, calm

Jeff Symeon and the sales crew were as wonderful my second time around Toyota of Greenwich as the first time I purchased a car there 8 years ago. There's just no BS up there, and as a woman making arrangements on my own, I felt none of the pressure or condescension which could occur in another kind of dealership. On the contrary, they have a calm, respectful and helpful attitude which means the world to me. Thanks guys!

Great service

We had a great experience at Toyota of Greenwich and will come again. The dealers were very friendly and made us feel comfortable. Everything was organized and we're very pleased with our car.

OUTSTANDING!!!

Purchased a certified pre-owned and process could not have been smoother. The day I picked it up everything was ready and Joe took the time to explain all the features of the car. Everyone I worked with was very professional, friendly and outstanding. Highly recommend.

Strait shooters

Great experience at Toyota of Greenwich. They found my vehicle, and worked with us on the financing. Closing was efficient and fast, as I had requested, and they didn't try to add on a bunch of extras at the end - although they made them availalable. Thanks guys!

Great customer service in a family friendly atmosphere

I recently visited Toyota of Greenwich with my wife and two young daughters to purchase a used Highlander Hybrid. When we got there Jeff Symeon came out to greet us. It turned out that someone was in the process of purchasing the car we came to see. Instead of trying to pit the two buyers against one another, they just allowed the first buyer to complete the purchase without any additional pressure from us. This made me comfortable that we were at the right place. They had another used Highlander Hybrid for sale, and continued to treat us professionally making every effort to make the purchase process as easy as possible. We were also assisted by Vincent Lombardi, Terry Morris, and Keith Olsen. This was by far the most pleasant experience I've had at a car dealership.

Helpful, understanding, and fair. I highly recommend Toyota

Jeff Symeon was patient, understanding of our needs and willing to go the extra mile to make us feel satisfied. He is an excellent salesmen.

Superb!

My experience buying a Rav 4 at this dealership was excellent and dealing with Dave Sullivan was a pleasure! It was a seamless process. This is the 2nd car we purchased from this dealer and still have the 2007 Highlander in our family!

This is the 5th car I purchased from Toyota of Greenwich

I think that the headline of my recommendation says it all. My car buying experiences (new and pre-owned) have been excellent here. In a business which is not particularly transparent - or respectful of women, Toyota of Greenwich has exceeded my expectations. BTW I have other not so positive car buying and service experiences with I am not commenting on. Dave Sullivan is great! But he is supported by a team of helpful and expert staff. Thank you!

Helpful, informed, Highly recommend them

Jeff Symeon is very helpful and goes out of his way to be helpful. We have been dealing with this dealership for over 10 years and they are excellent.

Professional and Honest

From the moment I walked into this dealership I felt right at home. Everyone was friendly and welcoming and they weren't aggressive with making a sale. They were honest with prices and fair on my car's trade in. They were tentative to all my questions and gave great recommendations to fit my personal needs. David Sullivan made the buying experience wonderful and went above my expectations. The whole process went smoothly, and I'd recommend this dealership to my family and friends. They went over and beyond and I'll be going to them for future purchases.

Great experience and customer service

We received great service by Shani and the team and were very happy with this experience. Their customer service, honesty and friendly, "not pushy" approach sets them apart from any other car dealership. It was refreshing and seamless to work with them. We are so happy we bought our car here.

excellent professional HONEST

A joy to work with. Integrity and honesty, not often words associated with a car dealership! David Sullivan was a pleasure to deal with. Price was good. Terry Morris made financing easy.

Professional, Friendly, Smart

Shani made the buying experience a pleasure and went well above expectations. She repeatedly offered to assist me during the process -- even with things where I should be responsible. I highly recommend her and Toyota of Greenwich.

Great experience

We had a great experience at Toyota of Greenwich. Our price was fair and was arrived at in a hassle free manner. The team was honest and straight forward. Jeff Symeon took the time to get to know our needs, Vince Lombardi (Sales Manager) was fair in the negotiation, and Clint Steen (Owner of the dealership) took the time to come say "hello" and to make sure our experience was a positive one. Highly recommend the team.

New Car Purchase

Straight forward, no sales pressure and knowledgable employees. Good price on the new car, good price on the trade in. Could not ask for much more.

Great

Bought fourth auto from this dealership. Great Experience! Great service. No appointment needed.Fair price. same day delivery. Extended warranty explained. Everything has to be right before the car leaves the dealership.

TOYOTA OF GREENWICH BEST SERVICE EVER !!!!!!!

Excellent service and wonderful people to do buisness with !!!!!

"Great Experience! No Pressure! Educational!"

Jeff, Vincent and Terry worked with us when we returned our previously leased Highlander. Jeff helped and guided us in selecting the right vehicle for our needs (we leased a Sienna) educated me and my wife with all the features available, Jeff is great guy to work with. Vince helped us to find out what is the best possible financing option that meet our budget (he told us the equity we had in our previous car which we could apply towards our new purchase) and Terry guided us in closing the deal in very effective manner. Overall it was a great ( no pressure) and an enjoyable experience! We highly recommend them!

Super Experience

Had a great experience, Dave was completely responsive and eager without being at all pushy or overbearing. We got a great certified car which we all love and feel we got a deal, so I am not sure what more we could have asked for.

My Experience at Greenwich Toyota Was the Best

What I liked best about the car purchasing process is that I did not feel pressured. I did my research, and many questions that were answered before, during, and following the test drive. This included the mechanicals, warranties, and every cost on the price sheet. When I drove away with my new RAV4, I felt confident that I had a wonderful car -a perfect reflection of the folks who worked with me at Greenwich Toyota.

Great experience

Dave Sullivan and the other people were great: he was attentive without being overbearing, and was responsive and accommodating. The bottom line is that we got a great certified car and feel that we got a deal. So far we love our Toyota, our first.

Great experience, great people

Just bought a new Highlander and am really really happy. Not just about the car, but about knowing that I was and will continue to be well taken care of at Greenwich Toyota. I was recommended to see Jeff and he didnt disappoint. He knows his Toyotas, is a easy person to work with and was very accommodating to my schedule to test drive and then come back with the family. He was accessible by text too and answered all my questions within minutes. Thanks Jeff, Vince and the rest of the team!

Informed, no nonsense process

I've bought several cars from this dealership. Very straightforward, pleasant experience. They worked hard to find the vehicle I wanted at the price I wanted to pay. Made the whole process quick and easy. Knowledgeable and direct sales process. Overall an excellent experience.

Excellent experience

I had a great experience with Toyota of Greenwich. I was looking at a certified used car listed online. The price listed online was reasonable to begin with, and when I went in to test drive the vehicle, I found out the price had gone down just a bit more, so I was already sold. Dave was friendly and extremely knowledgeable about the car I was interested in, as well as others that he thought I might be interested in. Paperwork is always a bit of a bore, but Dave and Terry made it as easy as possible and I was out rather quickly. Overall, a great experience, and I would highly recommend this dealership for anyone interested in a Toyota. I really could not have asked for things to go better.

Great People

I have to say this place is very helpful and friendly. Willing to work with you to make you the best deal they can A++

As usual, an excellent experience!

I've owned a Prius the last ten years and routinely bring my car to Toyota of Greenwich because the service team (Jay and Matt F. in particular) treat me like I'm part of their family. Unlike one dealership I actually live closer to, Toyota of Greenwich isn't looking to recommend a maintenance or service that isn't needed just to meet a quota; they genuinely evaluate the situation and recommend what's best for the customer. That is why, when I was ready to purchase a new car, I took my business here. And it was the right choice. David was extremely personable and knowledgeable and made both my family and me very comfortable; he didn't try to force a car on me, but rather listened to what I was looking for and made the right recommendation for my situation and taste. I couldn't be happier! The entire team - from Vincent to Mike - made it a fun and painless experience. I can't recommend the team at Toyota of Greenwich enough; I'm a satisfied customer for life.

As Usual, an Excellent Experience!

I've owned a Prius the last ten years and routinely bring my car to Toyota of Greenwich because the service team (Jay and Matt F. in particular) treat me like I'm part of their family. Unlike one dealership I actually live closer to, Toyota of Greenwich isn't looking to recommend a maintenance or service that isn't needed just to meet a quota; they genuinely evaluate the situation and recommend what's best for the customer.That is why, when I was ready to purchase a new car, I took my business here. And it was the right choice. David was extremely personable and knowledgeable and made both my family and me very comfortable; he didn't try to force a car on me, but rather listened to what I was looking for and made the right recommendation for my situation and taste. I couldn't be happier! The entire team - from Vincent to Mike - made it a fun and painless experience. I can't recommend the team at Toyota of Greenwich enough; I'm a satisfied customer for life.

Toyota of Greenwich