Towbin Dodge

Worst ever

Was hoping the negative reviews were not true or maybe exaggerated but they are not. High pressure. The talk in circles. Unwanted and unjustified dealer add on's. Came to an agreed price and amount to finance, even rang the gong. A few minutes later they said they needed more money because my payoff was higher than they thought. I said "didn't you guys call for the payoff before we agrees on the numbers?" They said no. I fell that is thier issue and should eat that $$. It wasn't much but it was one of many surprises.!the awful reputation they have is well earned. Never again.

High pressure sales

This is not a spontaneous review. After four months of buyers remorse I thought I'd write a review of our experience at Tobin Dodge. Once your approved they will ask for a 'appraisal' of your current vehicle prepare to not see your vehicle again. Very High pressure, they simply will not take NO for an answer. Dodging questions and having little knowledge of their own product. Having a disability and being on a fixed income prepare to be exploited, because that's exactly what happened. In the end, we left with a vehicle we did not expect to drive home with. I signed the contract Yes we did. In a couple years I'll trade this Vehicle in but it won't be at Tobin Dodge or Tobin anything. Guaranteed.

Excellent customer service by Ceasar!

Recently we purchased a dodge Ram truck at Towbin Dodge. Ceasar at Towbin Dodge henderson has gone over and above the call of duty to insure we get the best customer service ever! He is allways professional, respectful, and quick to fix any question or problem we may have! Thank you Ceasar! Keep up the good standards and work ethnics!!!!!

Awesome experience

Was the third time to the service department to get a recall item handled. First two times there were no parts on hand.

Wonderful Buying experience

Because I bought my car at this place, I always have it serviced here too. Always satisfied with the great service and care at this dealership.

Excellent Treatment

We have had a wonderful relationship with your Service Department, & Service Reps, since we moved here in 2006!! We had a nearly new 2005 Dodge Grand Caravan, & have thoroughly enjoyed having your expert professionals.

John Brooks,lube service advisor,Towbin Dodge Auto

My name is Johnny Loucious,I took my Chrysler 300 to this Location for service because I was exhausted with the poor quality of service I was recieveing next door from Chapman.From the moment Mr Brooks started to speak,I felt at ease.I left my car with him,he called me after assessing what needed to be done.he and his team were AWESOME,both with what they did and how they did it.I refuse to go anywhere else as long as Mr John Brooks & Towbin Dodge of the Henderson Auto Mall are together. PROMOTE HIM!!!!!!

Great Experience

Dana Smith is a very sale person, she help me and my husband a lot, she work very hard. The reason why , I said she is good , because wasn.'t going to buy car, I came to the dealer to help get my husband a truck. She help me and my husband a lot. He has his truck and I have a car.

Great experience!

I went in there wanting a car but not really sure about it and a bit nervous. But I bought a car here and received great customer service. They were very helpful and made it easy to buy the car I wanted. Answered all my questions and explained everything that I wanted to know.

Towbin Dodge gave me BEYOND the best service!!!

Dana Smith really gave me beyond the best service I have ever received. I thought walking in to Towban that it would be the same old tell you what you want to hear. With dana it wasn't that way at all. She was very friendly and straight forward. Dana made sure that with whatever car i choose I felt comfortable and confident in my choice.I now refer friends to go there and see Dana cause she really is the best. I am so happy with my brand new 2014 Avenger! Thank you so much Dana Smith for helping me get my amazing car!

Great Car, Great Experience

I walked into the dealership on a whim at 8 p.m. on a Saturday with no intention of buying a car. Not only were the salesmen nice, but they were determined to find me the car I wanted. They worked with my limited budget, and were able to get me a payment I could afford. The team went above and beyond to make sure I was happy and actually stayed two hours passed closing to get me the car I wanted! So happy with my new car!

Disapointed

Bought a car from your dealership.Upon leaving I was given one key. I asked for another key but was told it only had one. Called the service and they said they have the key but it will cost me close to $300.00 to get it cause it has to be programed. I don't feel it's fair since I purchased the jeep and find out afterwards I got to pay for a key,if I'd known that ahead of time I'd not bought the jeep. I've been getting so much run around from the dealership about this. I hope you don't do like the rest of the chat session's and disconnect me. This is really bothering me cause it's such an inconvenience.

WATCH OUT

I was interested in a car because it had a good price on the window. When I wanted to purchase the car they raised the price $1000 and said the price on the window is what they have invested in the car. They also asked me for my payoff on my trade, then offered me the payoff instead of the true value of the car. These practices don't lend me to believe they care about their business reputation

Emailed on a F250 I was in love with!

I emailed on a F250 I was in love with, twice, and never had a response back other than the auto-generated cars.com reaponse