Top Quality Motors

4.4
Overall Rating

Customer Service: 4.7 Buying Process: 4.5 Quality Of Repair: 4.5 Overall Facilities: 4.2


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Honda CRV 2007

3.5
Victoria King on 08/15/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

I looked and looked for vehicles and drove a lot, my first one was at Top Quality Motors and after driving 6 other comparable vehicles at local Big Dealers I couldn't help but have my heart at the little dealership that could. I chose the Original CRV I drove from Top Quality, Wayne was great, Tami was super helpful with the sale and Chris was very helpful with repairs needed on the vehicle, beating the repair rate of other area auto repair shops in half. My husband wanted me to buy a newer car but I love my Honda CRV that I got at Top Quality Motor's in Ashland, MO.


Top Quality Buyer Experience

4.8
Ben Thomas on 12/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Great buying experience. I found a Toyota Prius online at Top Quality which provided the best in terms of mileage for the specific price point for which I was looking. Purchased the vehicle and found with only minor repairs. Top Quality fixed the repairs I requested in a timely and efficient manner. I will recommend to family and friends.


Top Quality means vehicle, sales & service

0
Lynda S on 12/12/2015

Went in looking for reasonable mileage and price on a used Toyota, and found the selection to be good. We were encouraged to test drive as many vehicles as many times as we needed to make our decision, and no one pressured us to buy. We applied online for our loan; received very quick response and lots of assistance. There were some issues with the vehicle during the 30-day warranty period, but every single one was addressed and repaired with no cost to us. They really do mean it when they say, "we don't allow unhappy customers!" We will be back and will be confident in finding another great vehicle and terrific service before, during and after the sale with Top Quality Motors. Special thanks to Wayne!


Good low mileage toyotas and Hondas

5
hinmissouri on 10/30/2015

Customer Service: 5.0 Buying Process: 5.0

Have bought 3 cars from this dealership. All have been in excellent condition. Non-smokers, reliable and with many safety options standard equipment. Especially like our, mine and my wifes, 2010 Honda Odyssey van with back up camera and front sensors. Recommend Top Quality Motors to whoever is looking at for a reliable, cheap used vehicle.


Best car buying experience in my life!!

5
matt denney on 10/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had the best car buying experience of my life yesterday at Top Quality Motors. Briefly, I found a 2012 Honda Accord for sale via the internet. TQM had posted the car for sale, with lots of very clear, easy to see photos of the car, along with a detailed description. I called and spoke with Chris, who was quite polite, patient, and very knowledgeable about the car. We discussed the pricing, agreed to the price over the phone, and then I drove 125 miles to their location. I bought the car, sighed the paperwork, and out the door in less than 30 minutes. ABSOLUTELY PERFECT EXPERIENCE! I just wish they were a little closer, I'd buy all my cars from them.


Best auto experience ever!

5
Gin Yocham on 10/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my second vehicle from them and will continue to go back for all my automotive needs. Wayne is a very professional salesman and gets to know you and your needs before he shows you vehicles you may be interested in. There are several low mileage, low priced vehicles on their lot and he goes over all the details, good and bad while he listens to and answers your questions. He will help with financing if you need it and get the lowest percentage rate possible. All the other people are just as knowledgeable and helpful as Wayne and they all make you feel right at home and welcome. They also have a service department with skilled mechanics to take care of service needs, inspections, and repair and warranty issues. I can honestly say it is a great experience working with Top Quality Motors. As a female looking for a good vehicle, I can tell you that there is no pestering, or pressure, Great Experience!


Satisfied Customer

4.7
Mark on 12/02/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Had a good experience buying a Jeep at Top Quality Motors. The process was straightforward and the Jeep has been running smooth thus far. I would recommend them to others.


Honest and fair

4.8
Gary G on 11/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I bought a a BMW X5 from Top Quality. It had a couple issues that came up after a few weeks, but we resolved those issues and I was back on the road. These are honest and fair people both in service and in sales.


Top Notch all the way around

5
Dot on 06/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have purchased vehicles from Chris for over 10 years! I have purchased cars from Chris & Wayne for myself, my husband and 2 kids. It is always a great deal! Chris & Wayne will go out of their way to help you in any way they can, whether that is with a purchase of a vehicle or help with selling your own. You can't beat this guys for their honesty! For me, there's no one else I would buy from. They take EXCELLENT care of their customers -- even after you drive your car off the lot!


Buying Experience

1
Car Buyer on 05/15/2014

Buying Process: 1.0

If you are buying a car there, it probably has been wrecked. You had better get a CarFax report. I bought 2 cars there, and found out when I went to trade them, that they had both been wrecked, one extensively, and the other 3 different times. I was never told of this. BEWARE!


Friendly and Simple

4.8
AbbSpen on 03/18/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone at Top Quality Motors were friendly and helpful. No one was pushy. I was able to test drive several cars. I felt comfortable asking questions and never, once, felt pressured into anything. I appreciate the small, but quality selection, and will definitely go back in the future despite living so far from the dealership.


Excellent Experience

4.7
TimS on 03/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Car was exactly what was advertised. Paperwork was a breeze. From test drive to driving the car of the lot, we were in and out in an hour. Chris and Wayne were both very friendly and helpful.


Excellent Vehicle Buying Experience

4.7
Tom on 03/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I had a very favorable experience with Top Qualtiy Motors. I did quite a bit of pre-purchase research and they had a deal on a Rav4 that was too good to pass up. Wayne was my salesman and he was very helpful, low pressure and made the experience very comfortable. I was very happy with the vehicle I bought and I will definitely recommend Top Quality Motors to my friends.


Super place to do business! A+++

5
cb on 09/06/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

No Pressure -none at all!, Very helpful, Honest! What more could you ask for? Thanks, Claude Busby Jefferson City, MO


Great Dealer

4.8
Beth on 08/31/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Incredibly helpful people who made this process easy. I even dropped off some snacks and drinks just to show my appreciation. Thanks so much.


Great Used Cars Dealership

5
Nascar Fan on 08/30/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was a great experience for buying a vehicle. There was no pressure to buy a car. Chris, Wayne and Tami found the car I was looking for. Rob in the back was great when I need mechanical help. I would highly recommend them.


My second vehicle from Top Quality Motors

5
RM on 08/24/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my second toyota from Top Quality Motors and I will be back for more. Chris, Wayne and Tami make the process easy and stress free from start to finish. The car I ended up buying this time was super clean and runs great - just like the camry I bought from them in 2006. Buy with confidence.


Excellent experience

5
LouiseL on 08/24/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought a Lexus RX330 from them several years ago at a very good price. I have had excellent service from this car ever since. Would not trade it in for any other car at any price. Don't know where they find their cars, but if my Lexus is typical, I heartily recommend this dealership. Low mileage cars that have been well serviced, a very reasonable prices. LER


Solved proble in timely manner

5
02CorollaCDGuy on 01/04/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Chris, I received the check for the CD player and I want to thank you. If I am looking for a good vehicle in the future, I will look your way and recommend Top Quality Motors to others. I appreciate your integrity and good intentions. Have a great Christmas! BG


Highly recommended dealer!

3.8
MJ on 12/19/2012

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 3.0

There are not many options on the lot, but their available cars are all great with comparable prices. I worked with Wayne Smith and he made the whole process absolutely easy! I highly recommend working with them. Between their knowledge of cars (we discussed other manufacturers outside of their lot), their organized paperwork, friendliness and patience, and their desire to provide a quality vehicle, I was most impressed!


Excellent buying experience

4.7
BMW Z3 on 12/16/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

These guys aren't "car salesmen". They are motor vehicle enthusiasts. They know their products. They offer a good, clean inventory for a fair price.


very top quality

5
liberated man on 12/05/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Have had excellent vehicles, excellent help with finiancing, excellent service after sale.


Friendly, no pressure sales, excellent service

5
H. Miller on 09/26/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have purchased several cars and one suv from this dealer. Sales staff were honest about their vehicles, did not feel pressured to buy. Offered excellent finiancing assistance. Cars were always clean and serviced.


great dealership!

5
Chad Linder on 09/20/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just purchased my second Honda CR-V from Top Quality Motors in Ashland, Missouri. This 2002 CR-V had only 98000 miles and was in excellent shape. However, after we had the car about a week, the battery seemed weak when starting. I called the owner, Chris, and he had us return the car for a look. With no questions asked, he replaced the battery with a new one and even recharged the ac because he did not think it was quite cold enough. All at no charge. This is an excellent car dealership. I will definitely buy from this dealership again and will recommend to anyone looking for good used cars at Excellent prices and with Outstanding service!


Best car buying experience ever!

5
"Luckladi" on 09/20/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just purchased the second vehicle from Top Quality Motors in Ashland, Mo and will keep going back. They have a great selection of used, low mileage vehicles and they make sure that they keep them in good condition before, during, and after the sale. Their people are professional, but very personable and work to get you in to the vehicle that best suits your needs. I've bought a lot of vehicles, but have never had a more pleasant experience doing it than at this dealer.


Used Truck

4.2
LilligDesign on 07/17/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 3.0

Top Quality made the purchase of my 03 Tundra extremely easy. They helped me get financing through a local credit union and answered all of my questions and concerns. Wayne Smith was very friendly and professional. Shortly after the purchase the heck Enginelight came on. It was quickly diagnosed and a new cat was ordered and installed at no charge. When they say no unhappy customers they mean it. Small town hospitality at it best. Thanks guys.


Shopping for used

5
thrifty driver on 07/12/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very professional.Prompt reply to Emails.Answered all my questions.Truthfull and honest.Totally satisfied with my purchase.


used car

4
flute on 07/09/2012

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

They didn't try to convince me that another car would work, since I was looking for a certain model. They were professional and worked with us on the price.


Awesome Place to Buy A Car!

5
Naturalizt on 07/01/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently bought a low-miles, very gas efficient 2000 Honda from this place and it is obvious from the start that they are an honesty-based business. They are extremely fair- they are in no way pushy and Wayne's genuine friendliness and service left me 100% confident that Top Quality Motors stands behind their claim of 'No Unhappy Customers'!


2004 Ranger Edge

3.8
scarredpoet on 05/25/2012

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 2.0 Overall Facilities: 4.0

The truck looked good and ran good until driven approx 80 miles. A problem with the thermostat developed. The plastic thermostat housing unit had cracked in half. It was one of those unfortunate things no one could have seen or predicted. Top Quality Motors stood behind their sales and assisted with the repair bill. I was very happy with their help and response. Ken


Kept needing repair

1.2
Camry buyer on 02/27/2012

Customer Service: 2.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

After driving 2 hours to dealership and being approved for financing, I test drive the vehicle, and it has a rattle in the door panal, and pulls really hard to the right to the point you run off the road. Take the vehicle back to the dealership and tell them about the rattle and pulling, they tell me they will check it out, tell them im going to get a bite to eat, they say ok we will pull the door panal off and do a fast alignment on vechicle, as im coming back to dealership 40 mins later to see what they found out, one guy tells me they pulled door panel off and and a bar was loose, then the other guy tells me they pulled the panel off and he found his flashlight in the door panel and said they had hooked it up to the alignment machine and it wasnt outa line, in the mean time, they had let 2 other customers drive the car, and when they brought it back they said it pulled really bad to the left.....hmmm dont you think this is a sign.....so i test drive again and the car pulls really bad to right....take it back and say there is something wrong here, if it not a alignment issue why is this car pulling so bad....the dealer then tells me well if you want it we can do a alignment on it, i say didnt you hook it up and say it was not a alignment issue.....the dealer replys oh we just had one of our men drive it didnt think anything was wrong.....really buddy cause you just missed out on a sale, and they also kept showing us the wrong car fax for the vehicle and the car was FILTHY DIRTY inside and out!


Great Customer Service

4.7
Diyana40 on 10/31/2011

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Found the car we wanted for my mom. Took a test drive. Dealer let mom take car home for a couple of days. When back on Monday and closed the deal, but not before requesting a new battery which was promptly installed! Will go back when in the market for a used car. Great guy to deal with.


No communication!

1.7
Expecting Mommy on 06/30/2011

Customer Service: 2.0 Buying Process: 1.0 Overall Facilities: 2.0

After leaving a deposit being approved for financing, and dealing with being put off due to repairs multiple times, we were told when we went to pick it up that their company would not finance the vehicle for that much. No communication with buyer or within company! Found a better deal elsewhere!


$11,999

Mileage: 109682

Color: Blue

Transmission: Automatic 5-speed

Body Style: SUV

City: Ashland, MO

Engine Type: 2.4L I4

$4,999

Mileage: 114618

Color: Gray

Transmission: Automatic 4-speed

Body Style: SUV

City: Ashland, MO

Engine Type: 4.2L I6

$12,899

Mileage: 94139

Color: Other

Transmission: Automatic 6-speed

Body Style: Sedan

City: Ashland, MO

Engine Type: 1.8L I4

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