Tipton Motors

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.8 Quality Of Repair: 4.8 Overall Facilities: 4.9


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Joe ( explorer)

5
Jose Delgado on 11/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Purchase a 2016 Ford Explorer with no trouble. Sale consultant (Rudy Bolivar) was very professional and knowledgeable, not to mention great customer relations. Tipton gave me top $ for my trade in. I highly recommended buying vehicle from this dealership and ask for Rudy, he will help you in all way possible. The financing was very clear and fast transaction.


review from Lonnie Scott

5
Lonnie Scott on 08/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Two thumbs way up. Great job Peter Garcia & Adrian Alvarado. Guys like you, keep me coming back.


2016 Ford Explorer

5
Lydia Echavarria on 07/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

2016 Ford Explorer. The service was excellent. Mr. Hector Lopez went above and beyond to make sure I found the vehicle I wanted. Since I live far from the Tipton dealership,Mr. Lopez was able to send me pictures of cars he had available. This is the second vehicle I buy from Mr. Lopez and I will continue to come back to the best dealership in the Rio Grande Valley.


No complaints

5
Viviano Sierra on 06/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

People are the friendliest and help u right away.....


Quality service as always!

5
Jonathan Marchan on 06/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great work from Brownsville Quick-lane department as always. Erasmo has always taken care of me and my vehicles. Thanks as always.


Erasmo Medeles service adv

5
Edward Martinez on 06/15/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very friendly, courteous, and professional. also made recommendations on upcoming services to enhance my vehicles performance


MR STEVE GOMEZ

5
Stephen Gomez on 06/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

GREAT CUSTOMER SERVICE, PARTS DEPT IS AWESOME. GREAT GROUP OF GUYS IN THE PARTS DEPT.


Fast friendly professional service

5
Homero Teran on 06/08/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fast friendly professional service In and out of there in about an hour.


Quick lane service

5
Mario Rodriguez on 05/28/2015

Customer Service: 5.0 Overall Facilities: 5.0

Excellent service from the quick lane dept. thanks.


Great Service

5
Jaimie Ortega on 05/25/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The rack and pinion went out on my 2011 Ford F-150. Service advisor Steve Mcgowen and Jesse Velez from parts went out of their way to help me.


professional

4
Gail Hanson on 05/21/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Tipton has always given good service. Since I had to bring my car over during a very short break from work, I would have appreciated faster service in leaving my keys and picking it up. Usually it would not matter to be in line but yesterday it was a problem.


Walt Krack

5
Walter Krack on 05/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great Service dept. Quick Lube great crew easy to work with friendly. Positive experience


60 k mile check up

5
Enedina Truan on 05/15/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I chose to not have all services done because I had just had oil changed in 3/30/15, also new tires purchased elsewhere recently had tire related maintenance done for free. Price for remaining services still too expensive.


RAV410

4.5
Alicia Rodriguez on 05/04/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Excellente service poir the company and the employee-Thank you-


Great Job!

5
Patricia Diaz on 05/01/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ford 2012 Edge. Ricardo Gonzalez and crew worked through all the issues that kept popping up with me vehicle. They were determined to fix it right no matter what. Thank you!


Another great Service experience

5
Marilyn White on 04/28/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I appreciate the service that I receive at Tipton Auto Group. I always feel like I am important and valued when I walk in the door.


Excellent service and car buying experience

5
Tess Cortinas on 04/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The salesman was extremely friendly and helpful when it came to picking out a new car. He didn't pressure or overwhelm me with cars that were not in my price range or style. He was courteous and didn't feel like a shark like other dealerships tend to be. I am very satisfied with the excellent customer service I received from all that helped me in making my first new car purchase. I am very happy with my Ford Focus, and will be back again to buy other vehicles in the future. Tipton Motors helped making buying a new car fun and exciting. Will be referring others to this dealership from now on.


Great service

5
Angelika Potempa on 04/20/2015

Customer Service: 5.0 Overall Facilities: 5.0

Helpful and friendly staff, fast service, clean facility. Excellent


Awesome experience at Tipton

5
Emilio Perez on 04/10/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Braulio, at Tipton, was very helpful and knowledgeable when talking to me about my vehicle issues. Definitely commend him and the Tech that explained the process w/ my vehicle. Kudos to Tipton Ford for having these fine folks tending to a nervous customer.


great service

5
Edward Gonzalez on 04/08/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great staff. All around excellent follow up and take care of the customer which is top priority.


Great service!

5
Richard Schwartz on 04/06/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Took truck in for oil change and tire rotation. The service tech identified another problem -- bushings were worn out on tie rods. He changed those out, too, all in a very timely manner! Good job!


satisfied customer

5
Art Wojciehowski on 04/01/2015

Customer Service: 5.0 Overall Facilities: 5.0

had the works package and found the car washed and ready to go with no problems


Tipton Ford

5
Enedina Truan on 03/31/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

No complaints. They even remembered to re program my system information (oil life) and also put the window sticker to remind me & easily check the approximate time when I'll reach the mileage.


Fast, friendly, fair prices.

5
M J David on 03/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a new Ford Edge using Ford financing. The online pre-approval paperwork and online forms were easy. The dealership was ready with all my papers very quickly. Sales and finance were friendly and efficient. I was never pressured to buy a car I didn't like. We agreed an a very good price quickly and the financing rebate was great. I love my car and buying it was not a hassle.


Owner

5
Irene Romero on 03/27/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fernando is the young man that attended me when I arrived at the Quick Lube for an oil change on my Ford Edge. The service on my vehicle and customer service was great. Keep up the great work.Irene Romero


Navigator System

1
Almanzor Perez on 03/26/2015

Customer Service: 1.0 Quality Of Repair: 1.0

Change oil was great, but when we ask about navigator system is not working last week properly, the answer was you need buy a new navigator card, When I bought the Explorer, I think the navigator system is working every time, This is my 7 car in tipton ford, and I have more problems with this car, first in collision deparment (take more time for fix the explorer and I need return 3 o 4 times for little problems),I live in Port Isabel and Tipton ford is in Brownsville and know this with the navigator system.


QUICKLANE

5
Dina Cedeno on 03/25/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

ERASMO IS ALWAYS FRENDLY AND EFFICIENT AND GETS MY CAR BACK TO ME QUICK AND WASHED, HE IS THE BEST


Great service all around!

5
Teresa Faile on 03/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was great! The sales man was great! They made sure i got what i wanted for the amount that i wanted. I was very pleased when i left Tipton.


Quick Service

5
Jerry Boss on 03/16/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always receive quality service at Tipton Ford ; courtesy with a smile :)


Great Service

5
Ben Wasike on 03/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0

Customer service rep Erasmo is very professional, the shuttle driver and service are quick and the quality of repair work is outstanding too.


Great service with a smile!

5
Esau Rincon on 03/12/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service with a smile! I am always treated as family since only buy Ford vehicles for the last 20 years. Tipton Ford has always provided me with the only the best service anybody could ever ask for. Now, I am teaching my two sons where to go for great service as they soon will be customers for as long as i have been. Keep it Good!


Great Service

5
Darak Weaver on 03/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

QuickLane is very good at what they do... Always friendly, eager to assist.


Great service orginiced facilities

4.8
Maria Moctezuma on 03/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I purchased a 2008 jeep patriot i love the truck and how it functions the service was great and the help was great also


Mrs.rosalinda garza

5
Rosalinda Garza on 03/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I knew that I could go to Tipton ford and get what I wanted. The staff there is awesome and treated me like family. I felt very comfortable there and I would go back there again. I highly recommend it to my family and friends.


Why do you need a title

4
Jaime Ibarra on 03/08/2015

Customer Service: 4.0 Overall Facilities: 4.0

Next time wipe down the dash when doing the car wash!


Great Service

5
Esteban Pruneda on 03/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Each and every time i show up there, they take great care of me and my work vehicle extremely well.


good service

5
Jim Vandenberg on 02/27/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I left the truck, they called when it was donepaper work was all done.nice peopleeverything was clean everything was good


great

5
Sara Enriquez on 02/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great customer service never had a complaint about this place


Great

5
Jesus Rangel on 02/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

2014 ford fusion. Service was great. Went for an oil change during my lunch hr..


Good service

4.3
Ivan Welker on 02/27/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Was welcomed and was provided very good service on a warranty item (battery)...service even reprogrammed my blue tooth phone access to my 2012 Expedition.


,got oil change and some other work done

5
Edna Butler Revocable Trust on 02/20/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I like the employes there they are so nice They got me right in I told them I had to get it done as soon as they could as I had to get back home my husband was not well


top notch service

5
Diana Rodriguez on 02/19/2015

Customer Service: 5.0 Overall Facilities: 5.0

Friendly, informative, effective, and quick. I've used to take our vehicles elsewhere for oil change but 2 yrs ago I started coming here and wouldn't change.


great service

5
Luis Sierra on 02/17/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We needed a second vehicle and sought our trusted sales person whom we have known since 2001. Thru the years we have purchased several vehicles not only for us but my mother, brother and friend. He took care of all the details we simply told him what we preferred and within a couple of days we were driving off in our new(used) 2013 edge sel. It was more than we expected and he made it possible! Our family is a Ford family but most importantly is a Tipton Ford loyal customer. The service we have received has always been excellent from the sales team to the service. We look forward to purchasing our next vehicle when our teenager is ready to drive.


Tipton dealership

5
Teodoro Espinosa on 02/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The sevice was well called to verify the amount and parts always up to date when, how very honest customservice.


Purchased a Used Truck 150

5
Travis Treat on 02/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was my 5th purchase. I purchased a 150 Everyone was very professional and a good experience for me.


Great service

5
Carlos Carboney on 02/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Good service, faster and excellent, Satisfied and large variety of vehicles


Great Service

5
George M. Garcia on 02/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased my 2012 Escape on July 2011. The service was excellent! Yes!


Thanks for the service

5
Guile Vela on 02/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was done quick and it was done right I I would recommended this dealership


Good Job!!

5
Melik Kauachi on 02/10/2015

Quality Of Repair: 5.0 Overall Facilities: 5.0

always a pleasure doing business with the dealership


Fiesta service

4
Hugh Albright on 02/10/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

2014 Ford Fiesta. Second service - "The Works" - February 9, 2015, Tipton Motors Brownsville Tx.


Great service!

4.2
David Lugo on 02/10/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I have a 2012 F150 FX4. The services were performed quickly and the staff was very friendly.


You're the "best"

5
Karen Elbert on 02/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I can say, that purchasing my 2010 edge and having it serviced there several times have all been VERY pleasent experiences.The salespeople, the service people have all been top notch!When its time to buy another vehicle. it will be come from there.


M. Ricardo Ayala

5
Ricardo Ayala on 02/02/2015

Customer Service: 5.0 Overall Facilities: 5.0

Excellent service! I was attended by customer service as I arrived. They asked what I needed and attended to my needs.


Excellent service at the Quick Lane

5
Amanda Saenz on 02/01/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Arrived there with an urgent tire problem. i was greeted and helped right way! Very professional service.


Great new car buying experience.

5
Nicholas Serafy on 01/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great buying experience. I couldn't have asked for more. I walked in one afternoon for a test drive and drove out with my new Expedition the same afternoon.


Tipton Ford

5
Joseph Rodriguez on 01/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Erasmo went out of his way to be helpful. He is a tribute to Tipton Ford. They are lucky to have him as an employee.Tony Rodriguez


good service at Quick Lane.

5
Cheryl A Taylor on 01/30/2015

Customer Service: 5.0 Quality Of Repair: 5.0

Erasmo was very helpful, explained what work was done, and talked to me about future needs. I asked him to have the team do a quick vacuum on the interior, since i didn't have time to go to the carwash. I picked up the car and it had been given a wash and a super interior cleaning- yea!Also, the driver, don't remember his name, who drove me to and from work was very congenial. Thank you for the good service.


SCHEDULED SERVICE FOR CAR

4.8
Miguel Herrera on 01/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Very courteous and fast service from the staff at Tipton Motors.


oil change

5
Jose Martinez on 01/28/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

fast and reliable service . very satisfied customer


Great Services

5
Tomas Villarreal on 01/28/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service on my Ford F-150. The staff knows how to talk to people and were respectful.


Richard is the best!

5
Will on 01/27/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As always, compliments to Richard Rodriguez in Service. Richard identified required suspension work for my 2004 Thunderbird. An appointment was made over the phone, all parts were ordered, so that when my appointment time came the service occurred without issue. Thanks!


Tipton Motors

5
Philip Stroup on 01/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Your people are extremely helpful and pleasant and did everything to make the service totally pleasing. Thank you


outstanding customer service

5
Guadalupe Castro on 01/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Overall excellent service . Mr. Art Portales gave us outstanding service ,will definitely refer our friends and family .


Great deals at Tipton Ford

5
Francisco Lopez on 01/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Victor was knowledgeable on the F-150 Supercrew & answered my questions. He was always polite & people professional. He got us wat we wanted. He's a great person & an asset to your company.


get your F150 here

5
Jacoba Hampton on 01/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

had a great time haggling over the price. Friendly, knowledgeable salesman..


Quick Lane Service

5
Billy Sanders on 01/23/2015

Customer Service: 5.0 Overall Facilities: 5.0

Quick lane manager Fernando was extremely polite... He answered all my questions, he arranged my drop off and pick back to dealership.. I will be back to have my car inspected... We also had my husbands F250 Super Duty serviced there and he was pleased with the service too...


great department that does oil change

0
Charles Jakosa on 01/22/2015

oil change personal wee greatperson in service department did not know what I was talking about. he finally sent me to parts & they explained what I needed & how to install it.part was card for the navigational system. I found it hard to believe the person in the service office did not know what I was talking about,Charles Jakosa


Excellent Service and helpful salespeople.

5
Juan Rodriguez on 01/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a new ford Explorer and despite not having the best credit, my salesman and the manager got me financing I could live with. Will definitely be returning when i trade up.


owner

5
Darin Strong on 01/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

the guy who helped me in the quick lube lane was very helpful and accurate as far as information and time.


QUICKLANE

5
Jason Wolfe on 01/20/2015

Customer Service: 5.0 Overall Facilities: 5.0

Was a quick and complete Quicklane servicing. I was attended to in a professional manner , the car was cleaned, the service was prompt. The needs of the vehicle were explained to me afterward.


Brownsville, Texas

5
Paul Leal on 01/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great customer service! Excellent attention to detail. Comfortable waiting area.


WHAT IS THE NAME OF THE YELLOW APPLE

4
Yvonne Gonzalez on 01/19/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

had an oil change done to my 2013 escape staff was helpful offered a free car wash to find out the car wash machine is not working but was offered a rain check so I hope to take it soon as the whether clears.


Great service

5
Nora Rafac on 01/19/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff is always friendly and helpful. Our entire family uses Tipton Motors for our automotive neds.


MR. GONZALEZ

5
Rusbel Gonzalez on 01/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

EVERYTHING FAST AND EASY!I CAM PREPARED FOR AN ALL DAY THING AND I WAS OUT OF THERE WITH A NEW CAR BEFORE LUNCH.


Skaggs F150

5
David Skaggs on 01/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything about this purchase was awesome. Your website was very helpful so that I could compare and shop around online before I made a decision on what I wanted to buy prior to coming in. Then I came in and meet with Ray Saliz. He helped me find the vehicle I saw online, test drive it and get the terms that where acceptable to me and my fiancee. His level of service was excellent and I will definitely come to you guys when I decide to make another purchase. It was well worth the short drive from Mercedes.


SCHOOL PRINCIPAL

5
Ana Gomez on 01/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

GREAT STAFF, QUICK AND THOROUGH SERVICE AND AWESOME PARTS DEPT!


Focus

5
Alan Patrick Gracia on 01/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quick and very convenient service. They did a great job.


Beyond Expectations

5
Rene Mares on 01/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience at Tipton Ford was beyond my expectations. Thank You Jose Luis!


Easy on you

5
Gerald Bublitz on 01/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

New 2014 F-150 XLT Supercab. Everyone was very nice and helpful. They got me best rate of 1.69% and found the color F-150 I wanted. This is my 2nd F-150 from Tipton and was going there


Outstanding customer service

5
Rey Puente on 01/12/2015

Customer Service: 5.0 Overall Facilities: 5.0

I have always been treat with great care at your dealership.


BRAULIO

5
Braulio Salazar on 01/09/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

GREAT SERVICE AND FRIENDLY PEOPLE, THEY MAKE YOU FEEL WELCOMED


Great service

5
Griselda Perez on 01/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It is always a great experience when I have to take my care in for service ...weither it be oil change, maintenance or for a state inspection ticket. I always feel welcome thank you for the great experience time after time ...


Service with a smile :)

5
Jerry Boss on 01/09/2015

Customer Service: 5.0 Overall Facilities: 5.0

Service with a smile! :) Prompt service. Didn't have to wait an excessive amount of time. Polite servicemen. Thanks, Tipton Ford!


great service

5
Felix Deanda on 01/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff was great overall. I own an Escape 2011 I did have to wait long quick service. Thanks


Great

5
Dora Salinas on 01/08/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great! Every time I take my truck for maintenance, I get a good job done. Also I have never had any problems with my truck.


Great Customer Service

5
Maggie Espinoza on 01/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good customer service. Very friendly, nice environment.


Great service

5
Ruben Coronado on 01/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Clean facility. Courteous staff. Work on my car was done in a timely manner.


Great Service

5
Marilyn White on 01/06/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone stepped up to help in taking care of my car. I had an appointment to have my car taken care of and I came down with the flu. Lynda Furgatch and another employee came and picked up my car for me so that I would not miss my appointment. The car was taken care of quickly considering it was a holiday that week and the service was completed in record time. I always appreciate the time and attention that is given to my automobile needs.


Dorothy Schoenmakers

5
Dorothy Schoenmakers on 01/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was assisted immediately and the car was serviced quickly and efficiently.


quicklane

3
Guillermo Leal on 01/06/2015

Customer Service: 5.0 Buying Process: 1.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

This grading is only for the quick lane department. They are excellent. Sales service was very unprofessional at the time of my purchase.


Was it really that easy!

5
Beau Johnson on 01/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I cant believe how simple you guys made this process. I appreciate you!


Great service

5
Berenice Herrera on 12/31/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I took my jeep in for an oil change. The service was excellent and I will definitely be going back. The staff was very courteous.


oil change

5
Gloria Flores on 12/31/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Was received with a pleasant smile and courteous tone of voice. I was in and out in a very short timely manner. And I was on my way also with a clean car.


Very clean facility, great service people

5
Roger Goettsche on 12/31/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good service Dept and friendly staff great display of new cars and beautiful dealer ship


old man

5
Edward Zahratka on 12/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

excellent. GooD. people. Love them i will be back


Great Services

5
Dagoberto Garcia on 12/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was top notch!The staff was above and beyond helpful.


Detail Ford Flex

5
Joe Cespedes on 12/29/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We got our Ford Flex detailed and are very pleased. Our car looked brand new, we rcommend Tipton Ford!


Oil Change

4.7
Frank Nuckols on 12/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Great buy on my 2013 f-150. Fast lane oil change was just that !


Great service

5
Diana Rodriguez on 12/25/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I've been going to this dealership for years and I've had only great experiences. .Thanks tipton ford keep up the good job


Answome persona!

5
Maria Cardenas on 12/24/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

All perfect Mr Robert Lozano is an answome and helpfull person and thanks to George Martinez in finance for his help


Excellent service

5
Lizbeth Shanholtzer on 12/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is our 4th vehicle purchase in the last year and a half, and it has always been wonderful. We are a Ford family and it will continue to be this way. We just purchased a Ford-F250 and with no regrets.


car maintnece

5
George Tuokko on 12/23/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mr. Reyes very polite and helpful explained everything they we going to do with the 30,000 check


Great service

5
Jt Cantu on 12/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I always take my cars to get oil change at ford. Service is fast and excellent and the people are friendly from management through the garage. Excellent, awesome, and simply the best. Love ford services. Thank you all so much for always being there for my family. Your the BEST!!!


Maintenance very helpful.

4
Ricardo Vasquez on 12/22/2014

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Service was ok, can't complain I highly recommend you guy to other friends.


Mr Jose

5
Jose Ines Vargas on 12/19/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Sales and executive personal awesome gents. ...will came back in the future. ..thanks Tipton


Ford Focus

4
Jaime Salazar on 12/19/2014

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Good, in / out within 30 minutes for oil change. Very Happy


Not so Merry Christmas

4
Jose Arias on 12/19/2014

Customer Service: 4.0 Buying Process: 3.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

On Saturday the 12th of December I went to the Ford agency to get a tire replaced that I had purchased at the same dealership six months earlier. When I walked into the service area and saw the employee who had attended me the last time and he remembered that I had been there six months earlier with the same problem. Same tire, same side and same type damage. Although he did not offer or provide any type of warranty discount on the six month old tire when I asked, they got on it and had me out of there pretty quick. Thinking seriously about buying bullet proof tires though. Thanks and Merry Christmas.


Great service

5
Salvador Cortez on 12/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very fast service, less than an hour dealGreat salesman Arturo PortalesExellent crew


Great customer service

1
Arnold Trejo on 12/17/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Erasmo was extremely helpful and exceeded my expectations.


Fast service

5
Monica Revuelta on 12/16/2014

Customer Service: 5.0 Overall Facilities: 5.0

I have had nothing but great service at Tipton Ford.


GREAT SERVICE

5
Daniel Gonzalez on 12/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

HAVE A 2015 EXPLORER AND LOVE IT!THE SERVICE WAS GREAT AND THE STAFF WAS FRIENDLY.FELT LIKE A PART OF THE FAMILY.


Administrator

5
Jimmy Haynes on 12/15/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in for an oil change. The experience was a friendly one and the service was excellent.


Super great service!

5
Bertha Cruz on 12/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything great! Erasmo is an awesome person, always takes care of my cars, I don't even ask how much it's going to be because I trust him and the Ford name.


They did a good job.

5
Edwin Miller on 12/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They replaced a new battery that I had just installed at Superior Ford in Minneapolis. It had a crack in the case.


oil chage review

5
Lynn Clay on 12/12/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fast trusted service , friendly staff , drive 30 miles to have oil changes .


What kind of a title?

5
Rachel Sauceda on 12/11/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Erasmo is always very helpful! He knows me by my name and always has a smile.


Amazing!

5
Imelda Sarmiento & Luis Sarmiento on 12/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We Purchased a 2014 ford fusion . We were very happy with the services provided by Mr.Macario Maganda and Mr. Frank Carnica .. excellent costumer service very professional staff .. we will definitely recommend our friends and family to this Dealership .. :)


Great service!

5
M&J on 12/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have two vehicles purchased from you. My friend has purchased three vehicles from you in the past & was happy to be a part of newest purchases!Your employees make us feel like they are happy to see us.They are friendly & move with great enthusiasm to service us.A+ to you all.Thanks so much for being the best on the area for us.Jack Commerford & Marie Farchik:-) :-) 2013 F 150Transit 2014


Great service. Efficient, fast, and timely.

5
Jose Sanchez on 12/10/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

2014 Ford Expedition. Went in for oil change. Staff was very efficient, helpful. Was in and out in no time. They even washed my precious vehicle. Came out sparkling and happy. Thanks. Keep up the good work, and we'll return again and again.


Great vehicle, consultant, and overall experience.

5
Griselda Abete on 12/10/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

To whom it may concern: I am the proud owner of a brand new, 2014 Ford F150 truck. I previously owned a Ford F150 King Ranch truck that drove like a dream. I loved the aesthetics of it, so I was not in a hurry to purchase a replacement. However, every time I drove by the car lot, I swear I could hear a faint murmur telling me to drive in. Last week, I buckled and went in. I requested my previous sales consultant, Moe Sandell, because my prior experiences with him have always been top-notch. True to form, Mr. Sandell waited for me until I got out of work, and greeted me with several models that met the specifications I had given him over the phone. The test drive and the "figures" flowed along in a very timely manner. While I waited, Mr. Sandell answered several questions that I had about another potential trade-in for one of my children. Upon signing, he was very thorough in explaining how to navigate through all the different features. It was very late in the evening, yet, I never felt rushed or pressured to stop asking him questions. Since my purchase, my truck has become the topic of conversation at my place of employment. In addition, I have had to give several "joy rides" to some. I have already recommended Tipton Ford and Mr. Sandell to several colleagues, one of which will be going by this weekend. This has been, by far, the best experience I've had purchasing a vehicle. It is refreshing to see a dealership so in tune with its customers. Bravo, and continued success!Best regards, Mrs. Griselda Abete


Quick and grate service

0
Jesus Cardenas on 12/06/2014

Yes it was grate service and quick I have owned several trucks and from different manufacturers and ford has been the best service hands down . Grate job great team thanks


great services

5
Karina Vasquez on 12/04/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The employees were more than helpful, courteous and concerned for my safety.i appreciate their timely manner and their great work. Thank u


Outstanding staff

5
Mario Rodriguez on 12/03/2014

Customer Service: 5.0 Overall Facilities: 5.0

Excellent service with a smile. Wonderful, helpful and outgoing staff. Thank you!


good service

4.2
Joaquin Gutierrez on 12/02/2014

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

All was well...exempt that I thought your prices were pretty high for changing a brake light....35$ is a bit high for a simple light....


Oil Change

5
Russell St Peter on 12/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Oil change. No appointment. No waiting. Got right in. Even washed my truck. Great job


Oil Change

5
Ruth Machado on 12/01/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The job was done fast and effectively. I did not have to wait too long.


Oil change

4.5
Juana Maria Inskeep on 12/01/2014

Customer Service: 5.0 Overall Facilities: 4.0

The work was done in a timely manner. I will continue to bring my f-150 in for service. The car wash is a very nice touch.


Fast service!

5
Cynthia Reyes on 11/28/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very helpful service person and gave me enough time to consult with my husband by phone did not feel pressured to buy anything. Service was fast !!!


Great customer service

5
Blanca Muraida on 11/28/2014

Customer Service: 5.0 Overall Facilities: 5.0

Service was quick and we were greeted by professional staff very welcoming


Great service

5
Christine Reed on 11/25/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very friendly. Accommodating. Helpful. Answered all my questions.


SALES

5
Braulio Salazar on 11/25/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

GREAT SERVICE EVERY TIME I GO IN FOR MY OIL CHANGE


SCHOOL PRINCIPAL

5
Ana Gomez on 11/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

VERY FRIENDLY AND EXPERIENCED GROUP. ESPECIALLY THOSE PARTS DEPT GUYS.


Oil Cahnge

5
P Salinas on 11/24/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The young man that helped me was very courteous and explained the services in detail.


Luis in Internet Sales is great

5
Silvia Rodriguez on 11/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Luis is excellent he was able to get my Escape in and out of service real fast.


Well Done

4.7
Marco Sanchez on 11/23/2014

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Good waiting time. Service staff explained work to be done in a friendly manner.


Tipton knows their stuff

5
Steven Kelly on 11/22/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

comfortable waiting area, oilchange was done right away, the service manager even informed us of a recall that was going on with the drivers seat.


satisfied customers

5
Angelica Martinez on 11/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very informative to my needs and pleasant. When above and beyond. Was informed it was time for the oil change and it was done in a timely manner.


first review

0
Adan Lopez on 11/21/2014

All was good except the wash there were a lot of pieces of cloth on the side steps. Left hood and fenders dirty


Excellent service

5
Nora Rafac on 11/19/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Because of the quality of service, I bring all of my vehicles to Tipton.


Tipton's great!

5
Robert & Ann Buchanan on 11/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have dealt with Tipton Ford for many, many years and are always pleased with the service and workmanship that they provide. Erasmo is our "go to man" in the Quick Lane, and we appreciate him a lot. Also, we have bought every car we've owned in at least 50 years from Tipton. Mil gracias! Robert and Ann Buchanan


no problems

5
Gail Hanson on 11/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was prompt and I was driven back to work and picked up later and my car was washed...what more could I ask for?


jmd72

5
Juan Degollado on 11/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Sales person was really patient and knowledgeable.


Great Service

5
Benigno Pena on 11/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Cool service by Mr. Hector Lopez. He knew everything about the new mustang. Very good in explaining everything. Thanks to him we concluded the deal in a matter of minutes.


Enjoyable Purchase

5
Glenn Lemke on 11/13/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Rudy was very professional and helpful. The entire process was no hassel and very short. Almost enjoyable!


Fast and friendly service

5
Rene ortiz on 11/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fast and friendly service! Staff is knowledge when it comes to car repair


great service

5
Maria Vargas on 11/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a good service and our sale person luciano was very good and answer our concerns he was great


Review

5
Roger Stivers on 11/11/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were so happy that there was a courtesy car to take us home and then come back to get us.


Service

5
Erik Mcgee on 11/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Erazmo was very professional! My vehicle is running well. The waiting area was very comfortable! Thank you.


F-150

3.5
Ricardo Ayala on 11/06/2014

Customer Service: 3.0 Buying Process: 3.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I was greeted in a friendly and professional manner. The employee Fernando made certain I have my F-150 inspected, he gave me his e-mail address so my insurance carrier could e-mail me a copy of proof of insurance. It worked out great!What I do have an issue with is the person who placed my Inspection Sticker on the vehicle. It was done poorly and unprofessionally. It made me wonder if he would do the same to his own vehicle. I was not satisfied with his job performance!!!


great services

3.5
Miguel Cardenas on 11/05/2014

Customer Service: 3.0 Buying Process: 3.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

Everything was fine.goog services excellent facilities helpful personal


Great service

5
Alex Marks on 11/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went for an oil change and was treated well. Service was excellent and fast.


Great service!

5
Leandro Lara on 11/05/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Customer service was excellent and we had our vehicle back in a timely manner.


Great service.

5
John Chosy on 11/04/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Got the timely, excellent service that I expect from Tipton Motors.


Great services

4
Olivia Atkinson on 11/04/2014

Customer Service: 4.0 Overall Facilities: 4.0

Service was good and attention to details. The long waiting time is the only issue.


Super Experience!

5
Will Lanzet on 11/04/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

During the past several years it's Richard's personal attention is what keeps us coming back to Tipton.


Great Sevice

5
Luis Venegas on 11/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brought car for a problem the staff was able to diagnose and in one afternoon fix it and had my car ready in 2 hours or less.


FORD ESCAPE

5
Ariana Mata on 11/03/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The salesman Jose Luis Guerrero was very nice and helpful. He tried to get me the best deal for my new vehicle. He worked with me for about two week and was always very patient and understanding of the type of vehicle I wanted and needed.


Thank you

5
Sylvia Mendoza on 11/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank you so much. I enjoyed my new car and i enjoy that space that it come with.


12345

5
Michael Shannon on 11/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I always receive quick and friendly service and the prices are fair.


Great service at Tipton Ford Brownsville

5
Miguel Herrera on 11/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I ended up leasing a 2014 Ford Fusion SE. I really appreciated the respect and professionalism from Mr. Arturo Portales and Mr. Frank Garnica. They were extremely helpful and patient in working a good deal for me. I never felt pressured to make a decision, otherwise I would have walked away as there are other Ford dealerships in the area. I will recommend Mr. Portales and Mr. Garnica to friends and family.


great service

5
Edgar Garay on 11/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just one thing a little faster service. Everything else great. Thanks.


Great awesome service

5
Daniel Sosa on 11/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was great. But one thing I went to replace a headlight assembly. I ask if it would need a light adjustment and they said no " the auto service people. when I got my truck and drove it home. The right side headlight was not correct. I look it up online and it said that they do need adjustment. So I did as the ford online said and know it is correct. I know that when replacing the bulb no adjustment is needed but the complete headlight assembly is needed. the service is awesome i have no complaints whatso ever but please inform them about headlight adjustments or leveling headbeams


Good Service, bad parts

5
Valued Customer on 10/31/2014

Customer Service: 5.0 Quality Of Repair: 5.0

I was kept well informed of the progress of the repair of my vehicle. The delays with the repair were not the fault of Tipton's, they were the fault of whomever manufactures the junction boxes for the Ford Edge. The third time (and THIRD part) was apparently what it took to get a functional part to complete the repair. The service writer, Braulio, did an excellent job of obtaining replacement parts as quickly as he could and communicating the status of the repair to me.


great crew

5
Spencer Douglas on 10/31/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i was pleased with the service i recieved at the quick lane service dept


quick service

5
Racheal Baker on 10/31/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

always quick and friendly service with Quick Lane, great staff


Mrs Alicia Godinez

5
Robert Godinez on 10/31/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

recalls were done, also oil change was done in a reasonable time.


Quicklube "Extra" Service

5
Frederick Timm on 10/29/2014

Customer Service: 5.0 Overall Facilities: 5.0

The technician took my car in before the manager at the Quicklube arrived since I was early and was only getting an oil/filter change and an inspection sticker. He didn't have to do that, but it showed me the group cares about the customer. It save me about 15 minutes. Thanks


customer

4
Sandra Patchett on 10/29/2014

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Large variety of vehicles and customer friendly service rep.


customer service

4.7
Carlos Flores on 10/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

When I bought the vehicle, seller was really helpful, and I'didnt feel pushed to make the purchase.


Bob Trahan

5
Bob Trahan on 10/27/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a 2013 Ford Fusion when I lived in Mcallen and now I live in Laguna Vista. I was debating on whether I should go back to Mcallen for an oil change. I made the right decision by going to Tipton Ford. When I arrived there I hadn't even turned my engine off and there was Erasmo Medeles with a smile helping us right from the beginning. He answered all my questions and before we could have a seat here comes 2 bags of popcorn for my wife and I. Then when the oil change was done I was told that they even did a quick wash job on my car. I really never expected that and I'm still amazed at the way we were treated and I will definitely tell everyone of how great you guys are. I hope the rest of your service is as good as this department was to us. All I can say is THANK YOU.Bob Trahan


Great Customer Service

5
Joe Cespedes on 10/22/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I feel comfortable getting the oil of my Flex changed at Tipton Motors, they have a nice waiting room with a TV, they pass my car thru car wash, and their customer service is great!


Great Dealership

5
Darak Weaver on 10/22/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Staff helpful, courteous. Truck ready when they said, all very good.


good service

5
Arnoldo Martinez on 10/22/2014

Customer Service: 5.0 Quality Of Repair: 5.0

Staff was very helpful and informative. Thank you so much for your service and your courtesy shuttle.


Great service

5
Daniel Medrano on 10/21/2014

Customer Service: 5.0 Overall Facilities: 5.0

Ford F250 fast service clean environment. I was out in 20 Minutes A+++


Super service at Tipton!

5
Sherri Eddy on 10/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff is great they know me and recognize me on a first name basis! I appreciate their personal attention to detail and their concern for my satisfaction in the work completed! I always tell others about my experiences as they too should feel comfort in the service done on their automobiles! I purchased my 2013 Mustang from Tipton in the fall of 2012! All service on this car has been completed by Tipton staff.


Purchase of 1914 Fiesta

5
William Mueller on 10/20/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fernando Soto continues to serve our family with excellent service.


My 2007 F150 Supercrew

5
Marco Sanchez on 10/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service provided was done in a timely manner. I was set for my out of town trip with peace of mind.


Ford Edge 2011

5
Irma Martinez on 10/17/2014

Customer Service: 5.0 Overall Facilities: 5.0

The service was very efficient and quick. The staff was very helpful explaining what needed to be fix and what could wait for a little while. Thank you for a service well done.


Great customer service

5
Silke De Gobeo on 10/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I am very happy with the service I received from Tipton Ford. Mike and Adrian did everything in their power to make my shopping experience a successful and pleasant purchase. I did not feel pressured and the treatment I received was fair and very friendly. They went above and beyond to make sure I am deciding on the right car. I will recommend the dealership to all my friends and I know I will enjoy my new Ford Escape. Thank you Tipton Ford.


Service

5
Angelika Potempa on 10/16/2014

Customer Service: 5.0 Overall Facilities: 5.0

excellent service, no waiting timea happy customer


the best dealer in town

5
Juan Cortez on 10/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Was a good deal,excellent attention by the sales personal, thanks


Commitment met, kudos to Erasmo and service team!

5
Dino Chavez on 10/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

To be honest, this was the best service visit I have ever had at Tipton Ford. I usually service my vehicle elsewhere because repairs take way too long at Tipton. However, yesterday Erasmo committed to having me out the door within the hour, and he was a man of his word, despite me asking for a few other add-on service issues after the fact.Kudos to Erasmo! I'll be back next time to see if he can repeat his commitment. Thank you!Dino


great service and awsome staff

4.8
Maria Reyes/ Maribel Saldivar on 10/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I always go to Tipton Ford to change my oil on my explorer i love there service their quick and always friendly and explain everything to us i recommend them 100%


Homemaker

5
Bertha Cruz on 10/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I've been taking my f-150 to Tipton for many years and I have to tell you... ever since that kid Erasmo started working there things really got better!!He doesn't sell me stuff I don't need only what is actually checked upon the free inspection. I look forward to seeing him as I know my vehicle is in good hands.Keep up the good work!


FRIENDLY AND GREAT SERVICE.

5
Ana Gomez on 10/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

VERY FRIENDLY, GOOD ATTITUDE... THESE PEOPLE KNOW THEIR SERVICE. PARTS DEPARTMENT KNOWS THEIR STUFF ALSO. VERY INFORMATIVE.WILL DEFINATELY RETURN FOR PARTS AND SERVICE.


Great service

5
Catherine Cantu on 10/14/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Took edge in for an oil change & inspection on a Saturday morning. Was taken right away & everything was completed in a quick time.


BrakesService at Tipton Ford

5
Roxanne on 10/13/2014

Customer Service: 5.0 Quality Of Repair: 5.0

Erasmo was really helpful. I went in to get my brakes serviced. I used a coupon that Tipton mailed to my house, so Please keep the coupons coming :) Great service!


great sales staff

5
Joel Torres on 10/09/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Purchase '14 Ford Focus had a good purchase experience. No issues.


Just the Rapter for Barajas

5
Guadalupe Barajas on 10/06/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Really enjoyed the helpful sales representative and the finance manager. They were willing to work on my wants and needs. Not pushing for a sale but wanting to fill my needs of the truck. I would recommend to have another incentive when purchasing a vehicle at the dealership. Such as a picture with the new purchased vehicle enclosed with a calendar.


Review of last Service done.. Very good

5
Ruth Koch on 10/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was very helpfull, anyway - why do you think I have beencoming back everytime I need service? - because it is very good.Keep up the good work. That's why we buy Ford. - OK..Ruth


Total buting experience

5
Lydia Lopez on 10/03/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a 2014 Ford Escape Titanium 2.0 Turbo. My buying experience was a very positive one. Adrian Alvarado and David Rodriguez a great help in making my buying experience a good one and helping me make my decision on what vehicle to purchase and what options I had. I appreciate their honesty and their willingness to help me. I am completely satisfied with the vehicle I purchased and the positive experience I had.


Oil Change

5
Rogelio Ortiz on 10/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service with a smile! Awesome customer service!!!!


Best buying experience!!!

5
Mary Rivera on 10/03/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We have bought several vehicles at Tipton Ford ( my husband, son, daughter and I ) and this was the best experience I have had. I seeked info on line and I received an email with some info which was ok. I did not response. But then I received an email from your internet sales manager ( Luis R ) seeking my business so I replied and ask more questions and he responded right away and very kind and professional. There were a few days with back and forth emails so I decided to go in on Monday and meet the salesman. I was VERY IMPRESSED with all the knowledge and patience he had. It was a very hot day and I ask a lot of questions. I did not feel rushed and he had answers to all my questions. Very professional.


Customer

5
Horacio Zamora on 10/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was polite, very satisfied with the service.


Repairs

5
Gloria Orozco on 10/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Replaced driver side mirror, staff did an excellent job


Excellent service

5
Griselda Perez on 10/01/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was great as always. Prompt service and always very helpful with informing me if my car needs further maintenance...


oil change

5
Alfredo Ruiz on 09/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was quick and you workers were real attentive to my needs


excellent service

5
Larry Vano on 09/29/2014

Customer Service: 5.0 Overall Facilities: 5.0

excellent service, timely got the job done, prompt no wiating


Great service

3
Ricardo Vasquez on 09/29/2014

Quality Of Repair: 3.0 Overall Facilities: 3.0

Service was ok but they took very long to fix the problem.


Great facility

5
Jorge Pena on 09/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience...keep up the good work....great job


$21,957

Mileage: 26876

Color: Other

Transmission: Cvt

Body Style: SUV

City: Brownsville, TX

Engine Type: ECOTEC 1.2L I-3 gasoline direct

$43,787

Mileage: 6003

Color: Gray

Transmission: Automatic

Body Style: Coupe

City: Brownsville, TX

Engine Type: 5L gas

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