Tindol Subaru

4.8
Overall Rating

Customer Service: 4.9 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.8 Overall Experience: 4.8


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Awesome experience!

5
rbg1961 on 11/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tindol Subaru is an amazing dealership - friendly, courteous and professional. I just purchased a 2017 Subaru Forester from Brian Tims, and it was an awesome experience! I had done a lot of research, knew exactly what I wanted, and Brian worked tirelessly to help me get it. Dealing with Robin Anderson and Anthony Metzelaars to finalize the deal was a pure joy....I love my new Forester and Tindol Subaru!


Condescending salesman

2
Leslie on 07/19/2016

Customer Service: 2.0 Overall Experience: 2.0

The salesman was insulting. While we were negotiating he asked me in a condescending way, " excuse me, but have you ever done this before?" I laughed and said, "um, yes, i've bought a car before." I understand that he thought I was being unreasonable with my requests, but he could have approached it in a more respectful way. After that, I decided I wouldn't do any business with him. I ended up buying a newer, better model (limited as opposed to premium) 2016 subaru for 20,000 less miles the next day at Fort Mill Hyundai for only 2 grand more than his asking price. The salespeople at Fort Mill Hyundai were much more respectful, even if we disagreed about something during negotiations. I was more receptive to negotiating with individuals who treated me like an equal.


Just what you hope to get!!

5
John on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

During the search for a new vehicle, we seriously considered several brands and dealerships. We found three to be above the rest, but two different brands. Our first visit to Tindol Subaru narrowed the firld. Our sales representative at TIndol was more informed and helpful. We did not feel rushed, hustled or less than appreciated. He carefully explained the details of a lease and a conventional purchase. He was thoroughly familiar with the features of Outback, the leasing process and those other processes one must go through to get a new car. We gladly recommend Tindol Subaru and their staff.DealerReview--- in the last section, you did not list the most informative source for me. Consumer Reports is above and beyond the other sources in almost every aspect.


Chris was great

5
shayfowler on 03/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They know how to treat you right. Chris Townsend was great with us. He was really friendly and polite..He took his time with us and explained every detail of my new car Made sure I understood all that I need to know. Love my new 2016 Subaru Legacy. Thank you so much for being so kind and taking as long as it took to help us. Thank you, Nancy Fowler


UNBELEIVABLE!

5
Happy Customer 77777 on 03/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is not my first rodeo, having purchased 15+ new cars - some of them very expensive luxury models over the last 45 years. Never has the process been easier and more pleasant. Generally speaking, I would rather go to the dentist than purchase a new car, but Tindol Subaru and Chris Townsend and Robin Anderson made it an absolute pleasure to purchase a car. I highly recommend Tindol Subaru and Chris and Robin to anyone wanting to purchase a new car. There was no hassle or games, just a straight up easy transaction conducted in minimal time.


Very pleasant, with no pressure.

5
WRGREENE on 03/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my second purchase From Tindol Subaru. I went back because of the service I received before. The pleasant surroundings in the building and the pleasant people that I worked with made things easy for me. When you get older, that makes a difference. The vehicle I was looking for was not available at Tindol. Chris Townsend had the vehicle that I wanted within two days. He did a lot of hard work to make this happen. Chris is such a nice person to work with because he thinks as we do, as a customer and not a sales person. That is one of the reasons I went back to Tindol Subaru for my Outback. Chris went over all the parts of the Outback that was new to me and went on the road with me for more instruction. That really helped me.Thanks Chris and Tindol Subaru


Awesome!

5
Mboughm2 on 02/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience with this dealership! Chris was very helpful and knowledgeable of every Subaru on the lot! He wasn't pushy which was refreshing when visiting a car dealership. I definitely recommend this dealership!


The Price was the price

5
krebby on 02/23/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Seems rare to be quoted a price, and not have extras driving up what we thought we were going to be paying. Very happy with how the whole process played out.


Overall GREAT buying experience.

5
Rebel_kid on 02/11/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been shopping around for a specific model of the Subaru BRZ. After searching for weeks, I finally found one at Tindol. I emailed Brian Tims back and forth for about a week before finally deciding on the car. Brian was incredibly helpful throughout the car buying process, and didn't hesitate to provide advice on any aspect I approached him with. I've always heard that buying a car is a stressful ordeal, but I had the easiest time going through the process thanks to Brian. I highly recommend a visit to the dealership.


best price excellent salespeople

3.7
jkmckelvey on 02/10/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 1.0

I contacted 5 subaru dealers in 3 states - GA SC NCMr Tims was one of the best to work with over the internet, helpful and to the point informativetheir price was the best and when i visited the dealership it was all top notchwhen I returned for the car again all I met with were honest and experianced


Great welcome to the area by Tindol

5
LukeLav on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The folks at Tindol Subaru, especially Doren Moore, made my car shopping experience fantastic. He found the exact make, model, color and features that I wanted. The buying process was simple, easy and hassle free, thanks Doren!


Outstanding car buying experience!

5
DWinchester on 01/05/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first car purchase from an out of town dealer and it was truly a great experience. Brian was very responsive and answered all of my questions thoroughly. We were able to agree on a price fairly quickly which included a full warranty. The dealership had two gentlemen deliver the car to me on New Year's Day and they could not have been more friendly. The car is in excellent condition and my wife and I are extremely pleased with the purchase.


Awesome Experience!

5
mattyj1923 on 01/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brian was extremely helpful in getting me the car I wanted at the price I wanted! He also got me a great deal on a warranty for my 2016 Subaru Crosstrek. Definitely the best car buying experience I've ever had!


Great Customer Service

5
Howard on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I went to Tindol at 1pm on Saturday after the Service Department had already closed. Chris came over to ask what my problem was and when finding out that my two headlights on my 2010 Legacy were not working he took charge. He supervised getting the headlights out of the locked Parts Department and installed the two new parts. Afterwards he introduced me to Robin and the three of us had a very nice conversation. I will definitely buy my next Subaru from Chris.


Best experience I could have asked for

5
Brittany on 12/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

These people are great! This was my first experiencing buying a new car and immediately felt welcomed into the Subaru family. The employees were warm and friendly and not pushy at all. It was obvious they cared about me as a person and not just closing a deal. I will be a life time customer of Tindol Subaru for all of my Subaru needs.


They treated us and they treat each other like family!

5
ScottN on 12/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

My wife and I were on a road trip with our 2016 WRX and hit our first oil change interval. It was the Saturday after Thanksgiving and we were in Asheville, NC. We wanted to get our oil changed before heading 600 miles back home. I called that morning and the two local Subaru dealerships in/near Asheville said they were closing at noon and could not take any walk-ins. I had no choice so we decided we would just make the drive home. Last minute, I looked up to see if there might be any Subaru dealerships on the way home that might close later. I saw Tindol with great ratings and I figured I would give them a try. I spoke to Doren and he confirmed that they were closing in two hours (Noon) but asked what I needed done. I told him my situation and to my surprise, they said they would be willing to wait for me. Doren asked how far we were. I said "according to the GPS, 110 miles". Doren replied, "Alright brother, hit the road now and we will see you soon!". We checked out of our hotel and arrived after 12pm. I was greeted by Chris Townsend who helped me find Doren. While waiting, Chris came out and complimented our 2016 WRX (we had done some cosmetic modifications to the car already). Mike came out and greeted us, and got our paperwork set up and took care of the car. He did the oil change, rotated the tires and he even washed our car for us to take care of all the bug stains! He said he also checked out our brakes and our turbo to make sure everything looked and nothing was loose. While waiting for our car, we spoke to Chris who was very friendly and knowledgeable about Subaru's (My wife and I have 3 among ourselves and I have had two before these three). When Mike was done, we all started talking about Subaru's and past stories. During the conversation, Robin excused herself and asked if she could ask Mike a question. She had another customer alongside her who was having troubles with his car. She asked if Mike had time to help him on Monday, Mike said whenever he was able to bring the car in, to come find him and he will take care of it, no problem. Robin gave Mike a hug and a big cheerful "Thank you!"It was at that moment I knew that these employees had a passion for Subaru's and helping the customer. But at the same time, they treated each other respectfully and appreciatively. Even for something small like helping out a customer!On the drive home, my wife and I talked about potentially making more trips to the NC area near the next service interval so that we can stop into Tindol and have Mike work on the car again. That is the lasting impression we got from our first (and not our last) visit!


Wonderful

5
The Drill Sgt. on 12/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was time to buy the wife a newer car as she is a home health-care RN specializing in seniors. We determined the new Outback was the best car for her work. Gordon as always took the time to locate what we needed and beat Car max at every point- A year newer, 1/2 the miles, and much less expensive. Natalie has a great team. Amanda you are a real asset. We deviated away from Tindol on our last purchase but will not make that mistake again. Over the years we have purchased three cars from Tindol. My wife and I met there ( I won all around ) and I rate these folks AAAAA+++++.Merry Christmas Nat and company, you are truly the best, Ben and Charlotte Brackett.


Good car buying experience

5
kprimm1 on 12/11/2015

Overall Experience: 5.0

Got a great deal on a great car. The used car Mgr was a little difficult to deal with, however Brian and Robin made sure we were able to purchase the exact car we wanted.


Tindol Subaru Service Dept is Wonderful!!!

5
Bon on 11/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The people and service at Tindol Subaru make it super easy to be a loyal customer. I have never had such great treatment at any other car dealership ever. I plan to own a Subaru for the rest of my life and get it serviced at Tindol since Amanda and Bruce are so accommodating!


Better Price than Charlotte Dealerships

5
JHATCH1 on 11/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ordered a 2016 WRX STI here as they quoted the best price in the Charlotte area. Chris Townsend was great to work with via email, phone, and in person. Highly recommend including them in your new car buying search if you live in the Charlotte area.


Very professional, low pressure

4.8
Grizz117 on 11/07/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The new car buying experience was smooth, low pressure and easy. Our salesperson, Gordon Haygood, was very knowledgeable and patient. We would highly recommend giving them a look.


Undervalued my trade & frustrated me

1.5
DontPlayGamesWithMe on 10/29/2015

Customer Service: 1.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

I came in knowing exactly what I wanted and what kinds of numbers I should be seeing. I'd already done my research at home. Brian was a nice enough salesman, but didn't seem very knowledgable. After I declined his trade-in offer & selling price, Robin came in to try to help him out. Things went downhill from there. They didn't listen to me and my needs. They were just trying to sell me a car, any car - not the one that I wanted. I let them know that if the numbers weren't agreeable, I would just leave & Robin would change the numbers a bit, but just didn't seem to be listening. I left, went to another dealer that was much easier, didn't play games, and offered me $2,700 more for my trade-in right off the bat. I won't be back.


BEST SERVICES ALWAYS........

5
BOB & ALICE on 10/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We always come back to Tindol Subaru. We always buy from Chris, he is so knowledgable and is as excited as we are, excellent service!


Awesome!

5
lizwhelan on 09/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was a first time buyer and Chris made the whole experience stress-free and enjoyable. His knowledge about Subarus was extremely impressive. I would recommend him to any of my friends or family looking to buy. Robin- the Sales Manager- was also very helpful throughout the whole process. Thanks, guys!


Great!!

5
Ollie on 09/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris Townsend was great during the sales process. He replied promptly to our email inquiry and spent lots of time helping us from the time we entered the dealership to the time we left 4 hours later. We have nothing but good things to say about Chris and the service we received.


Amanda was very helpful and informative.

4.4
JW on 09/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 2.0 Overall Experience: 5.0

Overall an excellent job by all your staff. Amanda was helpful and knowledgeable of the service process and what areas I needed to address. For the most part a painless process.


Chris was great!

4
Caruza on 09/13/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Chris Townsend was very friendly and open to answering all of the questions that we had. He was kind and immediately asked if we wanted to take the car that we were looking at out for a test drive - he worked with us on the price and made the whole car-buying experience seem effortless.


friendly and courteous

5
happy customer on 09/08/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff was friendly and courteous. Chris, our salesman, was excellent. All our interaction with the dealer was prompt and complete. Our salesman met us and we were also greeted by the owner.A very good sales experience.


The only person I ever want to buy a car from again.

5
NMcKinley on 08/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

On January 6th, 2015 Robin sold me a 2015 WRX and gave me exactly what I asked for on my trade in. Since then I have gone back to the dealer 3 times for service and parts. Each time I am there she has made a point to make sure I am still getting everything I want from my car. Robin has gone above and beyond the standard customer service model. Any question, problem, or issue that comes up I have full confidence will be answered with honesty and full transparency.


Friendly & Responsive

5
GeorgeR on 08/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience buying and servicing my Legacy at Tindol Subaru have been universally pleasant. I highly recommend them, especially Doren Moore in sales and My service advisor Amanda Ward.


Best new car buying experience we've ever had.

5
J.Jake on 08/24/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had already test driven a 2015 Subaru Outback Limited at another dealership, but had read positive reviews about Tindol Subaru. So when we took a trip from Harrisburg, NC to the NC mountains we decided we would stop by Tindol Subaru on the way home. We met with Doren Moore and described to him the exact vehicle/options we wanted. Within 30 minutes we had their best price, which was better than a True Car Price. Doren told us that they didn't have the vehicle we wanted in stock, but they had one coming, which we could reserve by placing a deposit on the vehicle. We did place a deposit on the vehicle, but because of the demand for the Outback it took much longer than the date the factory originally gave Tindol. We sold our vehicle to a private individual. The buyer of our car wanted to take possession of our car based on the original delivery date the factory had given Tindol. Tindol most generously gave us a loaner car to drive until our new Outback arrived - now that's customer service! Doren was great throughout the process, keeping us informed of what was going on with the delivery of our new Outback. My wife and I both felt like they treated us like "family". I would highly recommend Doren Moore and Tindol Subaru. Almost forgot to mention that we did meet the Sales Manager, Robin Anderson. She was a joy to be around, very positive attitude and very friendly - not your typical dealership sales manager.


The purchase of a new car

5
Nancy Saunders on 08/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris was a great salesperson, show interest in the car I bought, show me all the buttons on the car. Really enjoyed working with him. He was excellent.


Great buying experience!

5
Ellematt on 08/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went in knowing exactly what we were looking for and we got it all and more including great customer service. Great buying experience. Thank you!


Chris is Fantastic!

5
bobb on 08/23/2015

Customer Service: 5.0 Pricing: 5.0 Overall Experience: 5.0

I need to purchase a 2016 Outback on short notice. Chris found me the perfect car with exact package and options my family needed. He made the entire buying process easy and straightforward. No games or pressure or tactics you see at so many car dealerships. It was a pleasant process and great experience. When I went to pick up my new car, it was exactly as described and Chris went out of his way to introduce me to everyone at the dealership from the GM to the Service Manager. I live in Charlotte and it was absolutely worth the drive to Tindol as Chris gave me a much better price than either of the Charlotte Subaru dealers and found the exact car I needed. I would certainly recommend Chris Townsend and the Tindol Subaru dealership!


New car buying experience

5
pannschu on 08/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was our second purchase from Tindol Subaru. Robin and Paul went above and beyond to make our car buying experience pleasant. We really appreciate the kindness and courtesy expressed by the staff. This was our 6th Subaru Outback. We continue to be very happy with cars and highly recommend this dealership.


Ask for Gordon!

5
NomadsY on 08/22/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After much deliberation and many test drives, I made the decision to purchase my new Outback from Tindol. Gordon Haygood was an example of patience and professionalism, never pushing me to purchase but insuring that all my questions were answered and that I understood the features of the autos I was considering. When I was ready to buy, the purchasing process was easy and painless. None of that dreadful, drawn out car buying wheel in' n deal in'; the process was simple, concise and straightforward with Tindol offering a fair price right up front on both my new car purchase and my trade-in. Dealing with Gordon and Tindol Subaru was an excellent car buying experience, the way it should be done! Thanks Gordon!


Very quick and painless.

5
Lhannah80 on 08/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From beginning to end the car buying process here was very, very easy. Everyone at the subaru dealership was very helpful and very kind. No one treated me any kind of way because I was a young girl who wouldn't typically be buying a new car. I have witnessed other people's experiences at other car dealerships and my experience at the subaru dealership triumphs every other experience I've had. I am definitely loyal to subaru after having two subarus and dealing with all of the very helpful staff. I would definitely recommend this dealership to a friend. In fact I have recommended this dealership to a friend who bought her subaru at tindol subaru.


Great help from Chris Townsend

5
dor68 on 07/27/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife & I leased a 2016 Subaru Forester. We went to the dealer to lease a 2015 at year end prices but they got us 2016 for a little more money


New Legacy.

5
Chris Heedick on 07/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife has been getting her car serviced at this dealership for 3 years. On one of those visits i was introduced to Chris. I was impressed with the facility based on how well they treated us when we brought our Outback in for service. After driving a few loaner cars when my wifes was getting serviced, I decided it was time for me to get a Subaru. I went to the dealership one Saturday with my parents and was surprised that Chris still remembered who I was since we met about 5 months ago. I liked the Legacy and Chris helped me test drive a few and find the one that I wanted. We test drove a few and he told me the difference in all of them to help make my decision easy. When it came time to buy Chris helped me look at all my options and ended up finding me a new car for what I would have gotten the used one for. Robin helped make the loan process quick and easy and knew the answers to every question I asked. I love my new car now and am so thankful for Chris. I don't think I would ever want to buy a car from anyone but him in the future.


Pleasant Purchasing Experience

5
Paul Campbell on 07/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Commerce has changed, with a lot of initial communication being conducted on line. My initial request (sent to numerous dealers) was quickly responded to by Chris Townsend, he was direct and put his best foot forward. That lead me to decide to visit this dealer, because the back end is even more important than the front. Chris was clear and straight forward. As I was handling a trade, we entered that discussion equally efficiently and straight forward. A deal was quickly struck. Our interaction with Robin Anderson was equally efficient, and pleasant. I would recommend this dealer to anyone, and of course recommend a Subaru to anyone, this is our third.


Great price, Great people

5
wj123 on 07/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The folks over at Tindol have been great. Chris Townsend was very easy to work with, honest, responsive, and detail oriented. I hav ebeen incredibly happy with my purchase at Tindol and found their price very competitive. Working on the paperwork with Robin Anderson was very easy as well. I will be recommending Tindol to all of my friends!


Fast, Friendly and Fair

5
Rhett on 06/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Made contact by E-mail, introduced to Chris Townsend, told him I was interested in a Certified pre-owned Subaru they had. He sent me all the details, finance options, I sent all of the info for my trade in. Negotiations were simple and forward. My wife and I drove up from Winnsboro SC. Made the Deal. Every one we met was friendly and pleasant. Chris our salesman and Robin the Business manager are on their game and understand their business well, Tindol does well to have them.


oil change

4.5
Mt. Holly Customer on 06/18/2015

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Amanda is great! Good job in putting her to help customers. She is thorough and knows what is going on. She has been there the past 2 times I have had my car serviced (prior times, you had to look for someone to help you) and she is on top of getting you taken care of quickly.


Road Trip Ready

5
Osprey on 06/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We've had Subarus since 1993 and two Tindol Subarus since 2008. I've worked with many of the staff and everyone has put customer satisfaction as their priority. Amanda has taken any service need and scheduling and made it convenient, reasonably priced, updated during service, and comfortable if waiting. I'd also be remiss with not mentioning the continuing help of Chris Townsend and Mike Payne for taking care of us since 2008 and Robin Anderson for helping a workmate with a new Outback. A great organization and Amanda is the best of what customer service is about.


Great People

5
crosstrekbe on 06/15/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks for the no pressure, helpful sales and finance team at Tindol. Patrick and Robin were absolutely amazing. I got the right car for my family. Thank you!


Service 6-11-15

5
Ron Wilson on 06/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership offers premium service and support on Subaru automobiles. I had a single point of contact (Amanda) and she made all the arrangements for my service work. She set time expectations with me before I arrived at the dealership and she followed up with me thought the servicing of my car. There were many luxury touches at the dealership ranging from the nice snack basket, to the high quality reading material in the customer waiting area. If you have never considered a Subaru automobile give this product line a try and I strongly recommend this specific dealership. I have only owned my Subaru for two days and based on my experience here I am so happy with my purchase!


No hassle, straight-forward deal

5
Shea on 06/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went to the dealership, told Mo Adams what we wanted and what we wanted to pay, and he showed us three cars that fit our criteria. We test-drove them, decided on a car, and bought it. Easy peasy.


Once again...you exceeded my expectations!

5
newscoobydo! on 05/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was our 2nd time leasing a car with Chris Townsend. He is so honest and caring, I have never met a car salesman like him. I trusted him to find me exactly what I wanted and he surpassed even my expectations. Thank you Chris! And to Natalie Tindol: He is such a valuable assett, you should hang on to him at all costs.


New Car Experience

5
Leslie on 05/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The news was almost too good to be true. A flyer arrived in the snail-mail claiming that if I bought a new 2015 version of my 2013 (not that old) Legacy, Tindol would save me over $200 per month on my car payment. OK, I bit. Even though I wanted to move from Legacy to Outback, Chris Townsend and Robin Anderson made practically the same deal for a top-of-the-line 2015 Outback. I can't say enough for the Tindol Subaru team.


5-star sales service and experience

4.8
K JaM on 05/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I first called Tindol yesterday afternoon and although the Crosstrek about which I was calling had just been sold, Paul took down my info and called back later with potential matches across the north and Southeast. Great follow through! I worked most with Chris yesterday and this afternoon; he answered all our questions with patience and thoroughness throughout the test drive, trade in, decisioning, and financing processes. He was knowledgeable about the brand, no haggle, very pleasant, and dedicated to serving his customer. We experienced delays with the online & over-the-phone financing group, not affiliated with Tindol, and had to redo the process in house. It was a bit of a time hog, but everyone at the dealership was apologetic regarding the approval delay and kept it moving along. Before we drove away in my new Impreza, Chris made sure I knew that car inside and out! I really appreciated that; no one wants to be left searching for the cruise control ON button or the USB port three days later. Michael in the onsite business/finance office explained the process, our options, and all the docs thoroughly.I would highly recommend the Tindol Subaru team!


I will be purchasing my future vehicles here!

5
btipton on 05/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

-Great customer service-Fast and friendly service department-salesman drove to Greensboro and back same day to deliver my vehicle on time-service representative ordered parts in advance so I could have car back same day


thank you

5
tjsolomon on 05/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you Tindol Subaru for a wonderful sales experience. It was the best sales experience I have every had and I have purchased a lot of cars. Efficient personable and fast. Also the service department is fantastic. No problems getting in or out and they do a good job communicating with me about the appointment and completion of their work.


GREAT!! Everyone was more than helpful

5
Newcrosstrek on 05/22/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Can't say enough good things about Tindol Subaru. I have been given excellent service from them for several years. When my old Subaru had to go to Subaru heaven everyone was more than helpful in getting a new Subaru. I would recommend Tindol Subaru to everyone!


All the things you look for in a dealership

5
kalb_lj on 05/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I could not have been happier with my experience or my purchase. I absolutely love my Subaru. Thank you to Dave Rose and the Subaru Team.


Love this dealership!!

5
Oncidium2 on 05/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently moved from Utah. Doren drove to Charlotte to pick me up and brought me to the dealership. He and Robin went over and beyond to help me and were extremely friendly. I come from a "Subaru-obsessed" family and this was definitely the smoothest and easiest car buying experience! I would absolutely recommend this dealership to anyone that would like to work with honest people who love what they do.


Sales Knowledge

5
Max Bumgarner on 05/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a Subaru Forester Turbo. Dave Rose was my salesman he knows what he was talking about. It was a easy purchase with all the friendly people that work there. I would definitely recommend anyone wanting a Subaru to check Tindol Subaru out first. Good Luck in retirement Dave.


Our second Outback purchase.

5
shadygibs on 05/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was our second opportunity to work with David Rose. Luckily, we were able to be part of his retirement celebration, but are certain our future purchases will go as smoothly. Our finance and service experiences have gone as smoothly. We bought our first Outback because we were doing home dialysis and needed a vehicle that could carry not only our dialysis machine, but all of the supplies required for my husband's treatments. We were also looking for an automobile that was economical; we were more than satisfied. My husband received his kidney transplant in January. We purchased our second Outback in April. We We no longer tote a dialysis machine, but we are carrying his donated kidney in comfort.... Many thanks to the staff at Tindol Subaru!


Best Dealership Ever!

5
Bon on 05/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my new Outback in February and love it! I have had several questions about it and I have called or texted my salesperson, Chris many times. He ALWAYS responds quickly each time! In the past I would never have dreamed of contacting my salesperson 3 months after a purchase for a simple question. Every aspect of this dealership is wonderful from buying to servicing.


One of the easiest cars I've purchased

5
tcrespo on 05/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything went very smoothly with this purchase - initial contact via the internet, visit to the showroom to view the vehicle. Doren Moore stood by the price he had quoted me online and the transaction was quickly completed. No complaints at all, great follow up after the sale.


First Subaru Purchase

5
sierrawaugaman on 05/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in to Tindol Subaru knowing what vehicle I wanted, and Gordon made the process really easy! I went in and test drove the car, he worked up the numbers, and I came back in the next day to pick up the car. There was no haggling involved, and I felt great about my decision when I left. I absolutely LOVE my Crosstrek, and I know that I will be a Subaru customer for life. Tindol Subaru is a diamond in the rough when it comes to car dealerships!


Three cars in 6 years, and will be back!

5
ziggy1961 on 05/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

In January, I purchased my 3rd car from Tindol Ford/Subaru and have always gotten the car I wanted, with no pressure, and at the lowest price. I'm a repeat customer and will always return to Tindol as my first choice for service and sales.


Easy, no hassle car buying experience. EXTREMELY SATISFIED!!

5
nguyendthi54 on 05/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Let me start off by saying I have purchased multiple vehicles from Charlotte and surrounding area and there were occasions I was extremely happy, but this one top it all. I was greeted by Chris Townsend as soon as I walked into the showroom with my wife. She was looking to purchase a Subaru WRX STI (2015 model). We look around Charlotte and went to almost all the Subaru dealers until we stop at Tindol's, our last stop. The whole time I felt like I was dealing with a friend, there were no pressure whatsoever! I WOULD DEFINITELY BUY ANOTHER SUBARU AGAIN!!! If you are looking for a Subaru, stop by here and see Chris Townsend, he will help you and treat you with respect! I felt like a friend even a family member, not just a normal customer! Two reason you will love your new Subaru.1)Subaru2) Chris Townsend


Awesome car buying experience.

5
gtkelly14 on 05/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Pretty easy to see why Tindol Subaru is successful. Great people, fantastic cars, very fair prices, and a smooth buying experience. I've seen commercials where they talk about no drama. Sure - but buying a car at Tindol is more like sitting around your kitchen table with friends. Is it possible for buying a car to be fun? It is at Tindol.I've bought three cars at Tindol Subaru in the last five years. My wife, son, and I all drive Subarus. Two Outbacks one Forester (the new one). I won't drive any other car and I won't buy them anywhere else.


Oil change for my subaru

4.2
Styles9088 on 04/10/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

I extremely enjoy bringing my car to Tindol Subaru. Friendly associates and fast work. I'll be coming here as long as my car last.


Great Experience - Highly Recommend

5
Eric on 03/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a new Forester from Chris Townsend and was very pleased with the entire Tindol experience. Chris was very knowledgable and helpful throughout the process and not once did I feel buyer pressure. Chris was available around the clock for questions, even responding to me after hours. The exact vehicle I wanted wasn't on the lot, but Chris was able to find the vehicle we wanted and delivered it at the best price in the region. I would certainly purchase another car from Chris.


Excellent purchasing experience!

5
johncpm on 03/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a new Outback from Gordon Haygood. We were very pleased with the way he handled ordering then delivering our car. Completely honest and up front, no surprises. TIndol offered the best price in the region. We would definitely buy another car from Gordon. We have both our Subaru's serviced there.


Car shopping made easy

4.8
Belinda on 03/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My husband asked that I pre-shop several cars while he was out of town. Chris showed me several cars without any pressure or stress, when my husband and I went to make the final choice Chris was knowledgable, helpful and again made the experience pleasurable. We are very happy and satisfied with not only the Forrester we purchased but also the deal on the car.


Best Car Buying Experience Ever!!

5
melchris on 03/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0

Tindol Subaru is the best dealership I have ever bought a car from. Dave was awesome. He explained everything. He helped my future husband and I out a lot. We were looking to trade in our 2010 Toyota Corolla. This was the first dealership we went to. We were going to look at other places, but we found our new car at Tindol Subaru. Dave was not pushy not like salespeople at dealerships. He knew everything about the car. He was awesome and a great guy. He was also very helpful. Thank you Dave.


new car buy!

3.8
david on 03/03/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

Only criticism I have is that car was not detailed. and cleaned up. We paid to get it cleaned. However Mr. Haygood did an excellent.selling job and we are very exsided about our new Subaru


Smoothest car buying experience ever

5
scobau on 02/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was really a great experience. In our initial search, we looked at many cars and talked to many salespeople. None came close to being as nice and professional as Chris Townsend at Tindal. He was instrumental in our decision to choose a Subaru. His knowledge and professionalism made it an easy choice. Chris knew all the car model differences and features and worked very hard to locate the car we wanted to buy.. Completing the purchase was fast and professional with no last minute surprises or extra sales items. We love the car and loved the smooth purchase. Thank you very much - Chris and Tindal Team!


Excellent Car Purchase Experience!

5
Bon on 02/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have purchased 9 new cars in our lives and this one was the best experience of all. Generally, car shopping/buying is a headache and a hassle! Not this time. I met Chris Townsend at Tindol Subaru in January while having my husband's car serviced. While there, I drove a 2015 Outback, loved it and liked the offer that was made. The only problem was that I was very particular on the color of the car inside and out and I wanted very specific options. Chris worked extremely hard to find the car I wanted. We received the car a few weeks later (which I was thankful for since other dealers told me ordering a specific one from the factory would take 6 weeks). The car even came in early, Chris called me promptly and I have my new Outback.Chris was excellent to work with from the first time I met him. We were in constant communication during the past 3 weeks. Each week I texted him asking if there was an update on my car's arrival and each time he responded promptly. He is not pushy at all and I would recommend that anyone looking for a new car start with Tindol and ask for Chris Townsend.


chris Townsend went above and beyond!

5
btipton on 02/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly efficient detailed put customer first: Chris picked me up from the rentacompany and delivered a car same day. He was very quick, detailed, professional, and efficient.


Great Service

5
Yoreline on 02/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just purchased my first new car after years of driving cars I've just settled for. With the friendly help of Ron, Patrick and Mike I was able to find the car I've always wanted with a price I felt comfortable with. I appreciate the courtesy of everyone who took part in helping this happen! Highly recommend them.


Kudos for Tindol!

5
Jean stetler on 02/06/2015

Customer Service: 5.0 Friendliness: 5.0

JeanAmazing is the word that comes to mind! Chris Townsend is a top notch salesman. I traveled two hours to buy this car from Tindol. Much better service than my hometown. Chris answered every question with professionalism and patience. He demonstrated all of the bells and whistles with expertise. Chris took care of the financial mess and I had a great price within minutes! Kudos for Tindol! Wonderful place to do business! Friendly and courteous!


WORST experience EVER!!!

1.4
an on 02/05/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 1.0

I recently leased a 2014 Subaru Impreza from this dealership. After almost 30 days of not receiving my new tag or any payment information, I called to find out that they had incorrectly completed my paperwork. I had to drive 45 mins to the dealership to re-sign the papers. They did offer to fill my gas tank up which was nice. However, I still had to wait for 3 hours for the paperwork to be ready for me to sign, when the salesman knew I was coming at that time. After waiting, they finally had my papers ready only to say I owed them for the payment that should have been received during the first signing- I agreed to a Sign and Drive contract btw. So I paid bc I was ready to get out of there, only to find out that I still received a bill for my taxes which further delayed me receiving my tag. I understand mistakes happen, but I should not have had to wait 3 hours when the mistake was the dealership. I will NEVER return to this dealership and DO NOT recommend this dealership to anyone. It was basically poor communication on the salesmen and lack of follow-up with the sale.


2015 Forester Purchase

5
Dana&Jason on 02/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent experience. Staff were helpful, courteous, and non-pressuring. Doran helped us select the perfect Forester for us. We will definitely buy from them again.


good customer service

5
Wei on 01/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Doren gives me the lowest price without much of my effect in just two round of email. This transaction is very smooth, no drama during the whole process like some other dealers. It is a pleasure working with him.


"My Success Story at Earl Tindol Ford/Subaru"

5
rw on 01/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ronald WChris Townsend eliminated the price haggling that I was experiencing at other dealers (I visited 5).He gave me his best price, and I ordered the car from him sight unseen. He carried through with everything he promised, and I could not be more pleased with my new Subaru Outback. When I arrived to pick it up, it was clean, full of gas, and he took all the time I needed to explain all of the features. He was professional and courteous, and I would highly recommend Chris and Earl Tindol Ford/Subaru to anyone who is interested in working with a dealership and salesman who back up what they say they will do.


New Crosstrek

5
V.DeLoach on 01/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

New Subaru Crosstrek. Great car and experience working with Chris Townsend. Also, working with Richard Hoppe was a pleasurable experience. I would highly recommend them. This vehicle is already getting 42 mpg.


Ordered A 2015 Outback Chris Townsend is the man.

5
Sean Smith on 12/31/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Visited 3 Subaru dealers looking to order a 2015 Outback. Chris Towndsend sat down no pressure and gave me his best price, beat the other 2 dealers that just wanted to haggle. No hassle or pressure Chris was very helpful as we optioned the car. Very fair honest people at this dealership. Car arrived Chris had it clean ready full of gas. Chris took the time to show me details of the car.I drove away in the Outback feeling treated fairly and good about Chris and Tindol Subaru.Thanks Chris


smooth, friendly, AND cost effective

5
jerryf on 12/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This purchasing experience went very smoothly. I did almost all of the deal with Chris Townsend on line/phone. He found a car that was what we needed and to the dealership within 2 weeks. The entire experience was friendly and smooth and I highly highly recommend Chris to anyone looking for a good deal (two other dealers told me they could not match the Tindol price) on a new Subaru.


Excellent customer service

5
sseiler22 on 12/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We are purchasing a Subaru Outback. Due to hectic work schedules, it has been challenging. David has been wonderful to work with. He is a very low pressure sales person and knows Subarus well. I look forward to more encounters.


Purchased 12/6/14.....

5
Beach guy on 12/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Purchased new 2015 doing everything via email until they delivered to me 260 miles away. Great support and service, the entire process was easy and no suprises. The follow up is equally assuring that this is a top class dealership. From locating the car I wanted, to the price, paperwork and delivery... By far one of the best decisions I've made to go thru Tindol


Great service, fair price, clear communication

5
burke.notam on 12/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a 2015 Outback and the purchase process was really painless! I got good advice on the value of my old car (sell outright, trade-in, etc) and the price I paid for the new Outback beat the recommended "fair price" deals on all the car pricing web-sites. Service was great; my sales rep texted me frequently to let me know when to expect the car and they were very flexible on when I could pick it up. They made transferring my out of state vanity plate seamless, too! I'd recommend Robin anytime!


Nice Car and Good People

5
None123456 on 12/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just purchased my second vehicle and will most likely come back again one day. I received a fair deal on price and trade and I really like the cross trek.


Worth the Wait!

4.8
kalb_lj on 12/15/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I currently live in Alabama, and have been in dealings with Dave Rose at Tindol Subaru since the beginning of summer. He has been very patient and accommodating as he waited for me to make a decision and place an order for my Subaru. I could have chosen to shop in Alabama, or anywhere, but I have known the Tindol family for years, and I wouldn't shop elsewhere!


Long Distance Purchase - New

5
Jason Grabinski on 12/01/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am located in Georgia and found the vehicle I wanted via Autotrader at Tindol. I had never even considered doing making a long distance purchase but reached out to them anyways. My mind was put at ease right away by Robin Anderson. It was obvious they were experienced with these deals and had a system in place. We went back and forth with a few emails, came to a deal on a Monday afternoon, and my new vehicle was in my driveway at lunchtime on Tuesday. The driver had all necessary paperwork which we went through and he drive back in my trade in. Highly recommended!


Customer service for eight years.

5
Robinfranksday on 11/29/2014

Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tindol provides a great customer experience for Subaru owners as well as new car purchases. No pressure, and excellent product knowledge! The friendly staff, hot coffee, fireplace, doggie water bowl & wifi make it like visiting friends.


Top Shelf Service

5
eeezzzed on 11/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gordon did a class "A" job in assisting me with the purchase of a new Outback for my wife.We found a vehicle with the package that we wanted and at a very competitive price.I would highly recommend Gordon to anyone looking to pursue a Subaru product.This vehicle is a dream to drive and we could not be more pleased.Ed & Florence W.


What Great Team!!!

5
Mdobbs1989 on 11/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gordon and Dave and the rest of the team were great! Before I finally purchased my Impreza, I visited several times just to look and ask questions. Not once was I made to feel like I was in the way or being pressured into buying before I was ready. One day Dave spent two hours just introducing me and my children to the different Subaru lines and answering our many and sometimes repetitive questions. I have never had a better experience buying a car! And when I did decide to buy my car I didn't feel all beat up afterwards.


Subaru

5
Hilary18 on 11/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris was amazing to work with. Overall my experience with him was very positive. He listened to what I needed and helped me through the whole process. Chris is an awesome addition to the Tindol group!


Robin made the purchase experience delightful

5
g_pdaniels on 11/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I requested pricing over the internet. Robin replied within an hour. We reviewed exactly the model, color and options I wanted. She gave me the price almost immediately. Hers was the best of three quotes that I received. The next day I met with Robin and we finalized the deal. This is the way I like to do business. Dealing with Robin was truly a pleasure.


We Love our Outback!

4.8
Adelyn Schoenbauer on 11/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We purchased our 2015 outback on 11-05-14. We love all the features it has. But the best part of our buying experience was our salesperson Mr. Dave Rose. Mr. Rose has excellent customer service.


Dave Rose really reached out

5
David Bliss on 11/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our initial contact was through a website. Dave contacted us almost immediately, asking the needed questions. We decided to go another direction (from Outback to Forester) and he searched NC, SC and GA before finding the model and color we were looking for. He got the car from GA the day after it was found. We went to look at it and and it was just what we were looking for. We ended up finalizing the entire deal that night (including a very good trade-in offer. This was out second Subaru and we knew what we were getting, but they are offering so much more even for a base model that one would ever expect. It was a great experience. Thanks Dave.


Our First SUBY!

5
heatherjacobsonpollnow on 11/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were very excited to be part of the Suby family! After only being able to share one car for over 5 years, it has been a LONG time coming. We researched, and waited, and saved!!! Now that it was finally our time to make it happen, we shopped around. Our experience with Subaru, in general, has only been a positive one. We chatted with several different salespeople from dealers all around the Charlotte (and beyond) area and got our best out-the-door price with Chris Townsend of the Gastonia location. He was AMAZING to work with because he was NOT pushy at all, and was extremely helpful and timely. Chris made calls and got the exact car we wanted within 2 days....we could not be more pleased! He is an honest man and full of excitement for Subaru which only added to that of ours! Chris Townsend is THE GUY you want to work with! He was SO nice and helpful! I would recommend Chris AND Tindol Subaru to anyone looking for an awesome car-buying experience. We LOVE our new car!!!! Thanks Chris!!! You're the best!Happy new Suby-owners,The Pollnow family


Mo Adams gets 5 stars

4.2
gitusum101 on 10/31/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 2.0 Overall Experience: 5.0

Mo Adams is a great salesman. He gave no pressure to sale and made me and my wife feel very comfortable. I have to say that if not for him I would not have bought my car. I had been searching for the right car for almost 4 years and really didn't want to trade in my 1998 Dodge Avenger, but because Mo Adams was such a help in making the whole process very easy, I found the right car and did trade in my car. 5 stars to you Mo, you deserve a raise!Thank you for all of your help.


Purchasing a new car at Tindol Subaru, Chris Townsend Sales

5
Glegri7 on 10/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you are looking to purchase a new Subaru in a comfortable, friendly, no pressure environment,then you should see Chris Townsend at Tindol Subaru. We researched 5 Subaru Dealers on line and Tindol's price was the lowest of all five dealerships in this area. A good priceOn a Subaru Forester for example, from my research will be 6.24% off MSRP. Tindol beat thatPrice. Best of all there was none of this, "well let me talk to the sales Manager" to see what he is willing to do.Chris gave us the price, "in writing"; the lowest price the first time. That is how simple it was for us. So what is the difference? Why, out of all these dealers is this one different? Well, Chris Townsend, who has been with Tindol Subaru for 6 yrs, almost from the beginning, is the difference. It always comes down to "people" in the end. Do yourself one huge favor and go see or call Chris Townsend at Tindol Subaru. He spent more than 2 hours on Saturday with my wife and daughter reviewing every feature of the vehicle. The evening before, he spent several hours test driving and completing all of the paper work with us. If you want a sales representative who is knowledgeable, friendly, and someone who will go out of his way for you then please see Chris. Thank you Chris, for not only doing a great job but for treating us with kindness and respect. The Grissingers


Excellent experience at Tindol Subaru!

5
brettcr on 10/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tindol Subaru was absolutely great! I just purchased my second Subaru through them (special order 2015 Outback limited with eyesight, the first was a 2014 Outback Limited that I had a great experience in purchasing as well). Chris Townsend was my salesperson on the 2015 and did the finance work on my 2014. He was above par no questions asked. He made the process as easy as it could be. He contacted me on a regular basis with updates regarding my special order and really made himself available for any questions or concerns that I had (and there were more than a few seeing this was a sight unseen new model year with major changes purchase). Not only did a feel like I had a great sales person but also a friend who cared about what I was purchasing.The big thing was what Tindol Subaru did for me as a customer. I had someone hit me in my 2014 Outback limited and totaled the car. The team at Tindol (everyone from Subaru Sales and Management to the body shop) bent over backwards to help me get through a very hard time and get my new car ordered and received, The Tindol body shop did all the insurance work based around my totaled vehicle and I had a great experience with them and would recommend them as well. I just can't say what a great experience I have had with Tindol Subaru. If I have my way I will be directing my wife to Chris to get a new CrossTrek when it comes her time for a new vehicle!I would (and have on many occasions now) recommend Tindol Subaru for a new Subaru purchase!


Excellent experience

5
deborah.waldenville on 09/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robin was great to work with. She knows her stuff and was very helpful, she even ordered the vehicle we wanted from another dealer. Robin was not pushy at all and we were extremely pleased with our experience at Tindol Subaru.


Top-Notch!

5
brooks.johnson.9216 on 09/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a pleasure to work with salesman David Rose. We utilized the internet in our car search and decided upon Tindol not merely because of the price but as our dialog with Dave progressed we believed in his sincerity. Never feeling pressured, Dave was honest, courteous and transparent in his communication. We live 70 plus miles away from the dealership but once I arrived there to complete the purchase, I was impressed. Tindol has created a welcome, non-pressure filled, "family" type atmosphere and everyone I interacted with on our purchase day were accommodating. A top-notch experience at Tindol. Thanks Dave!


again and always will buy from Tindol Subaru

5
mdavis53 on 09/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David Rose, Michelle Coon and Mark levine are so friendly and knowledgeable in the work they do at Tindol Subaru. I wouldn't buy from anyone else. Already own a ford focus hatchback from Tindol Subaru and just needed "another"but bigger car, so of course I returned to the dealership that always treats me with honesty and respect and courteous communication. David Rose assisted me on a very hot day while I had multiple questions and wanted to look at all the options avail on the lot ( and there were many I loved), and guided me as I wisely chose my 2014 Ford Escape- he was so patient and knowledgeable on such a miserable day.. Service dept is excellent and always ready to assist me in my car care. Mark is always welcoming and makes me feel part of the ford family.Michelle was personable and so friendly she made me at ease knowing everything would be taken care of in my purchase. Staff is just great there at tindol subaru!


Excellent experience

5
aedjjd on 09/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman, Dave Rose, was extremely helpful. He answered all our questions and didn't pressure us to make a decision. Excellent price and mileage made our decision easy but the service and warranty was good also.


crackerstocrumbs

5
crackerstocrumbs on 08/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tindol ,I needed to trade a very nice tundra for all wheel drive test drive Subaru wrx loved it trade was very easy fun car to drive I recommend this dealer and sales people best car buy ever for me. David Barton


WIn/WIn

5
crosstreckin on 08/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michelle was great to deal with - such a nice buying experience. I went in with a goal in mind and she exceeded it. I've been changed from a Nissan only car owner to the proud owner of a Subaru. Will be sending some new customers her way very soon.


It was great.

5
harriet60 on 08/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michelle Coon was great. There was no pressure and they gave me time to think about purchasing the vehicle. Love my car and would definitely buy another one from Michelle.


great dealership

5
shaneunc on 08/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michelle was so awesome to work with the day we come to look for our ford fusion she walked out the in the rain no hassling just good business


Outstanding People

5
stowmanr on 08/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David Rose and Don Hong, very professional, no hard sell, just get things done! Excellent experience! Would highly recommend both of these men to work with at a great dealership!


Great buying experience

5
Takethehelm on 08/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying a new car from Tindol was stress free and pleasant. We dreaded the standard car buying experience but was greatly surprised when it was over and realized we were happy leaving the dealership. Would highly recommend this dealership. Even doing our normal maintenance on the car our salesman speaks to us when he sees us. We feel welcome even after buying the car.


Cross trek

5
Mhurden on 08/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very Efficient. Good selection of models. Very straightforward purchase experience with no nonsense. Thorough and organized. Most competitive price in the area and able to complete sale and delivery promptly.


Thorough and efficient

5
pattinrj on 08/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Decided to buy a safe, reliable car for a new driver in our family. We had a Subaru 35 years ago in the Northeast and it was excellent in all that weather back then. So we worked with Dave Rose who showed us all sorts of options, both new and used. We quickly settled on a pre-owned certified vehicle. Dave knows the vehicles, listens well and keeps things moving along. I'm not fond of the car buying process, but the whole team at Tindol is a pleasure to work with.


Glad I went to Tindol

5
jharriscwo on 08/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were looking for a car that was easier for my wife to enter and exit than our Impala. After looking at small SUVs and mini-vans, we looked at the Outback and found it to work well for us. Robin immediately gave us a price that beat the Costco price we could have gotten at another dealer and we felt very confident that we got the best deal possible. All of our visits to Tindol have been good experiences, both sales and service. We plan to keep the Outback for a long time and will be back to Tindol when we do decide on another new vehicle.


Purchase pre-owned Tribeca

5
rsiegrist on 08/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Live in Orlando. Couldn't find the Tribeca we wanted in FL but found it at Tindol.Dave Rose was the consummate professional. Highly recommend him. Love the car.


new car purchase

4.6
lou.hoak on 08/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Michelle Coon was awesome, she got us all we wanted and more, answered all questions and was very helpful, she is and asset to Tindol Subaru. She went and got us the deal we wanted.


Used BMW purchase.

4.6
Badman45 on 08/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Michele was a pleasure to deal with. She worked hard to get a good price for me. Although I think they had a hard time selling the car i traded.


2015 Forester Touring

5
silverforester on 08/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best car buying experience ever. This is my first Subaru and I would definitely buy another one and I would call Dave Rose at Tindol Subaru.


Robin Anderson is an outstanding sales woman

5
pamellafuller on 08/15/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased 2 foresters from Robin, she goes out of her way to make sure I get the best deals that they have and the vehicle that I want. I will not go to anyone else when I purchase a vehicle from Tindol Subaru.


Pleasant Experience

5
lewiscarter on 08/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have purchased two vehicles this year from David Rose and Tindol Subaru and both were very pleasant experiences. David represents the dealership in an outstanding manner and they go above and beyond to assure your satisfaction!


I've never dealt with a better car dealer

5
SM1988 on 08/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I don't live in NC anymore, but I was having trouble finding a Subaru where I live. I came to Tindol and they were amazing. Everyone there did everything they could to get me into my Subaru and I couldn't be more satisfied with my experience or my Legacy.


Stress-free buying experience

5
kmb28278 on 08/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After visiting several dealerships, we found Tindol Subaru team to be the one that was most interested in helping us make the right choices for our budget. At no point during the process did we feel pressured to purchase or add-on unnecessary upgrades. Thanks Robin & team for a stress-free buying experience!


Best Dealer Experience Ever!

5
RT1963 on 08/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tindol Subaru is by far the best dealership experience that I have ever had. From Sales to Service to Parts. Everyone has been extremely helpful. Easy to schedule service and get my car back promptly. They follow up and invite me back. Thank You Robin Anderson! I love my BRZ!


Vote for David Rose Dealer of Year

4.2
lm926 on 08/15/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

David Rose was an Excellent salesman and extremely friendly and on the ball. Highly Recommend this salesman! He was very knowledgeable and had one small issue with car we bought and he had it scheduled to be fixed within 2 days! Very impressive.


Great place to shop for a car

5
groome on 06/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Really enjoyed my shopping experience at Tindol Subaru. Dave Rose is a teriffic person to work with. Very knowledgeable regarding each of the 3 models we test drove and went out of his way to check around for the color I wanted, although no luck there!! Purchased a 2015 bronze Forrester that is really fun to drive. If you are thinking about a Subaru I highly recommend you stop by Tindol, ask for Dave, and check out their inventory Buying a car is a timely process, they make it as painless as possible.


great experience!

5
paulsubaru on 05/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Couldn't be better. Submitted my best offer, was accepted the offer and went and picked it up. Michelle was our sales person and she was very professional and prompt. Overall the best car purchase experience ever.


Great Experience

5
Subegirl on 04/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love Robin! She was so great to work with and so nice! She made the experience really smooth and easy for me and my parents! Oh and everyone else that I worked with after the deal was really nice too!


Below is "Why" I've given the rating I have...

5
1PlasmaSTi on 03/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Below is "Why" I've given the rating I have and is my personal experience...Chris Townsend was the person I dealt with and he was very friendly and courteous in greeting me upon my arrival. Since this was my first visit to the dealership, once entering my information into the system, Chris showed me to the waiting area and offered me bottled water, snacks, etc. I had a State Inspection performed on my new Subaru and it was completed in a timely fashion. The price for this service was pretty much a set standard, so I can't really comment on that. During my brief visit, the dealership and its employees were very good to me and I'd highly recommend them.Thank you kindly,Mickey MotenKings Mountain, NC


I have been in the market for a new car for a while now....

5
MBOSTICK on 03/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been in the market for a new car for a while now. I didn't think a Subaru was within my price range. When I went in to try out a car, I was greeted by everyone & made to feel welcome. Michelle took me on 2 test drives - an Outback & a Forrester. When we were on the test drive she explained everything about the cars. I liked the Outback and she gave me the prices for both in the different categories. She explained all the options for each. She gave me the options for financing along with the payments for each option. She very patiently explained everything that I had a question about. I asked about trading in my present vehicle and was given a very generous trade in allowance. After I decided, I went to see the business manager who explained all the options for warranty and maintenance agreements. Then he calculated the payments for each one. There was no pressuring to take any one particular option which I appreciated. He just explained what came with each option and let me decide. After I decided and signed the papers, I went back to Michelle who explained all the books that came with the car and she put the business card in the packet for each person I might be dealing with in the future. She then took me out to the car & we went over all the gauges and options on the car. She helped me start programming the blue tooth and showed me all the little nooks and crannies in the car. She also helped me clean out my trade in. Since it was getting late & I had to go by the insurance company, she told me we would make an appointment to have the car Simonized at a later date. A day or so later I received an email telling me to get in touch with her anytime I had any question at all. Loved the experience. No pressure, just let me make the decisions. I would recommend the dealership to anyone!!


David Rose was outstanding and saw to our every need. He...

5
lewiscarter on 03/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David Rose was outstanding and saw to our every need. He was friendly thoughtful and very well informed on all of the products. David was prompt and courteous with his responses by email and phone and treated us well at the dealership. I could only highly recommend this dealership to friends and also that they deal with David Rose. The dealership was also very clean and well organized. A very pleasant experience!


My husband and I were very impressed with the dealership...

5
sgdate01 on 03/05/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I were very impressed with the dealership and the employees. We would and have recommended your dealership to others. We look forward to doing business with Tindol Subaru in the future.


I called and spoke with Robin before we came to the...

5
Dusty21 on 02/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I called and spoke with Robin before we came to the dealership. When we arrived, she was with another customer. Instead of us waiting, she had Michelle work with us so we wouldnt have to wait. we were impressed with the teamwork and putting the customer first. Michelle was very knowledgable about the Outback and answered all my questions. My wife and I drove a few different subaru's while deciding between the outback and forester and Michelle was patient while going back and forth for keys and always friendly. The financing was easy and the paperwork was quick once we decided. If I had one drawback, it would be the manner in which the finance guy (mike) pushed the extended warranty. If I had not done my research on subaru's before coming to the dealership, I would have doubted the reliability of the Subaru's because of the way he presented the offer. Overall, I would recommend this dealership and Robin or Michelle.


Great atmosphere and hospitality. Made my car buying...

5
Zcureton93 on 02/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great atmosphere and hospitality. Made my car buying experience fantastic. I was a first time buyer and I would definitely go back to this dealer. I recommend tem to everyone.


During a recent service visit for my wife's vehicle...

5
mpsinger on 01/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

During a recent service visit for my wife's vehicle at Tindol Ford, we were given a Subaru Forester to drive while the work was being performed. I very much like the Forester and decided to see about getting a new Forester. The car lease process with Tindol Subaru was absolutely the best automobile purchase experience that I have had over the past 40 years of dealing in purchasing new vehicles. Everyone that we worked with was very helpful and very open. Pricing was very fair, and all my questions were answered. Best of all, there was no haggling. Straight-up; here's the deal that we can offer you, and it was good. I am extremely pleased with the treatment we received.


Great experience. Drove past dealerships much closer to...

5
frosto on 12/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience. Drove past dealerships much closer to home becuase of price and sevice. This is my dealer moving forward. Jeremy and Michelle were great to deal with.


Don Hong was my first contact when I call Tindol about...

5
funstongj on 12/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Don Hong was my first contact when I call Tindol about the used Subaru. Don was very helpful, friendly, and had a no pressure approach. This can be very uncommon in a car dealership! Don looked over the vehicle while I was on the phone with him, and he recommend I come down and view the vehicle. On viewing the vehicle the next morning, Don provided me with the right amount of information about the vehicle, and gave me the freedom to fully look it over. He than gave me directions to take it out for a drive. Don asked us our thoughts on the vehicle and we worked out a fair deal for the purchase. Don continued to check on or needs while we were waiting for the vehicle to be ready to drive it off the lot. Don then continued to follow-up on our needs after the purchase was complete. I would return to Tindol Subaru because of the type of service provided by Don Hong.


I drive down from DC and postpone some scheduled...

4.8
Kevin_98 on 12/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I drive down from DC and postpone some scheduled maintenance to bring to Tyndol Subaru. The labor rate is less than DC. The friendliness of the staff and the waiting area are top notch. One of these days, I hope to be buying a new Subie from Tyndol.


Very honest, no pressure dealership; sales rep very...

5
kahrboy on 11/18/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very honest, no pressure dealership; sales rep very helpful. all my expectations were met. price was best of five dealerships that I contacted. Fastest dealer to respond to my inquiry.


You don't ever want to do business here. They lied...

1
Kizzyknowsmore on 11/06/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

You don't ever want to do business here.They lied about the price offered on the trade in'Jacked up the price of the car I as buyingI helped Earl Tindol win an award 1995-for customer serviceand honesty.That retired when he did.I my friends, family, will go elsewhere-as doesmost of our County.What a shame they've ruined this business.Natalie Tindol refused to speak with me about this.That's ok-I'll speak to everyone else instead.


I enjoyed my visit. Good feedback about my cars needs....

5
Sanders1612 on 10/29/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoyed my visit. Good feedback about my cars needs. Mike explained to me everything that needed to be done to fix the problem. I also received future recommendations.


Recommended by friend of my wife. I liked the person I...

4.8
Alba277 on 10/04/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Recommended by friend of my wife. I liked the person I worked with and felt I was treated fairly and received good pricing on quality vehicle.


Best dealership ever ! We always have good service and...

5
Preel on 10/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best dealership ever ! We always have good service and are always made feel special..they are committed to their customers in every way! Service outstanding1


Everyone one of your people whom we worked with were very...

4.8
MSCS on 09/26/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Everyone one of your people whom we worked with were very knoweledgeable about products. They were up beat and courteous and very easy to work with. Very accommodating and fair. They explained things thoroughly and took time with us. We will highly reccommend your Subaru car dealership.


After researching Subaru dealers throughout the western...

5
edycm on 07/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After researching Subaru dealers throughout the western part of N.C., and after being treated poorly by a local dealer, we drove nearly two hours to buy our car in Gastonia because Robin was so helpful and Tindol's trade-in offer and prices were so generous. Everyone we worked with, but especially Robin, treated us as though we were friends, not prospective customers.


Really appreciated the low pressure environment. I felt...

5
Damonnmurray on 07/17/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Really appreciated the low pressure environment. I felt like they actually cared about what I wanted rather than just the sale. Overall it was a great experience.


Robin Anderson is a wonderful and helpful salesperson....

5
Clemmer on 06/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Robin Anderson is a wonderful and helpful salesperson. She is a lady that takes pride in her job and she delivers on her promises. I would have to say that she had changed my attitude towards salespeople, I always thought of them as vultures. You have a great group of people working for you.


Very friendly staff, no pressure, Robin was very...

5
plnoggle on 05/29/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly staff, no pressure, Robin was very knowledgable re: Subaru products, Chris was easy to work with completing financial paperwork. I had a great experience overall.


As indicated in a voice mail I left for Natalie, I think...

5
Dlharper on 05/05/2013

Customer Service: 5.0 Pricing: 5.0 Overall Experience: 5.0

As indicated in a voice mail I left for Natalie, I think that Michelle is an excellent sales person. She was very personable and easy to work with. She understands her product and was able to understand my car needs. She was able to answer my questions and sought the assistance of her cohorts when she wasn't positive. I really appreciated her honesty, her lack of outshines, and her sense of humor. I would definitely purchase another car from Michelle and. Can recommend her to others without hesitation.


This was, by far, the easiest car buying experience...

4.8
ncsu1999 on 03/27/2013

Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was, by far, the easiest car buying experience I've ever had. The staff was friendly and helpful. Robin was great to work with, and I'm loving my new Subaru.


This was the first new car we purchased. We were very...

5
Kunzig on 03/23/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the first new car we purchased. We were very impressed with the staff and facility. Dave Rose did a wonderful job of helping us and was never pushy or tried to up-sell.


Overall experience was excellent!! The staff was very...

5
craigrwyant on 03/09/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Overall experience was excellent!! The staff was very professional. Office staff were prompt and extremely helpful. The shop was immaculate and the mechanics were very familiar with my vehicle. They took the time to explain the service items which were required and to help me prioritize the service needs for budgeting purposes. I will return to this dealership for future service needs and when the time comes, to purchase a new vehicle. I would recommend this dealership to others.


I received excellent customer service and my salesperson,...

5
Matv on 01/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I received excellent customer service and my salesperson, Robin, worked overtime to get me the deal that I asked for. Tindol Subaru was the fourth dealer I had been to in the last three months and the absolute best to work with. Robin made me feel like family and treated me like I was top priority which no other dealership had done.


My experience was painless. Came in knowing what I wanted...

5
aaaberna on 01/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience was painless. Came in knowing what I wanted and thats what i got. couldnt have asked for more look forward to coming back in the future.


Dave and Chris were both very helpful during the whole...

5
RHM88 on 12/19/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dave and Chris were both very helpful during the whole process and I never felt pressured into making a purchase. Based on my prior research, I felt they offered a very competitive price and were willing to go the extra step with adding features to the package. Overall, I would definitely recommend this dealership to others looking to purchase a Subaru.


Mr. Evans was extremely helpful with my new auto...

5
stubrnpate on 11/29/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Evans was extremely helpful with my new auto purchases over the phone and at the dealership. His professionalism and politeness was outstanding as was the entire Tindol staff that I had any contact with. In the future, I will call Mr. Evans or check the Tindol website for anything I may be searching for even if I am in Northeast TN. I was that impressed by Tindol and would recommend this dealership to anyone looking for a Subaru or Ford. Thank you for a very pleasant auto buying experience.Tammy Pate


Was pleased and gratified with the total dealer...

5
melton727 on 11/25/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was pleased and gratified with the total dealer experience. Thank you for this opportunity to express my unfettered opinions and desires. Please do not hesitate to do your business with this organization.


Great service, great people, great products. Subaru has...

5
gwburge on 10/25/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service, great people, great products. Subaru has the perfect product placement for me and my family and they are not resting on their laurels but are adding new products each year. Keep it up.


Chris and Dave were very attentive and great to work...

5
chausband on 10/18/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris and Dave were very attentive and great to work with. The showroom has a pleasant environment for the times that require a little waiting.


Chris was extremely nice and informative about the car...

5
soccercta100 on 06/20/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris was extremely nice and informative about the car and all the options that were available to me. He was also very thorough with his explanation of all the car's features, and even installed my license plate for me when I picked it up from the dealership. I would recommend him to anyone in the future.


Responsive and helpful from the first phone call through...

4.2
elrp on 06/11/2012

Customer Service: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Responsive and helpful from the first phone call through follow-up and accessories installed. Knowledgeable selespeople. I appreciated that they started under the hood and explained the car I was interested in as it related to the car I traded in. I also appreciated that they listed discount prices online, unlike some other area dealerships.


Buying a new car was a very pleasant experience, no...

5
james werrell on 06/05/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying a new car was a very pleasant experience, no pressure with all information supplied willingly and quickly. Everyone I worked with was friendly and professional. I also, of course, like the cars a lot. I can think of no negatives regarding my experience at Tindol, this time or any time in the past. I would highly recommend the dealership to others.


The quality of satisfaction is uncomparable. I have been...

5
BryanCol on 06/04/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The quality of satisfaction is uncomparable. I have been to many dealerships in the past and always had to deal with the same hagglingng for right pricing or the salesman trying to get me in a vehicle that I either didn't want nor could afford. Chris did everything he could to get me what I wanted at the right price with the least amount of effort on my part. I went in, said what I wanted and what I wanted to pay monthly and Chris made it happen. I will continue to go to Tindol for all my future car buying needs.


We had a great experience here at Tindol. Their pricing...

5
Allieutter on 06/02/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience here at Tindol. Their pricing was the best in the area and they went the extra mile to make sure we were satisfied. When there was an issue with the vehicle just shortly after we bought it (nothing that was their fault) they were quick to resolve the issue with no questions asked. Chris was very responsive and great to work with.


$35,151

Mileage: 3

Color: Silver

Transmission: Automatic

Body Style: SUV

City: Gastonia, NC

Engine Type: 2.5L gas

Contact seller for price

Mileage: 210

Color: Other

Transmission: Automatic

Body Style: SUV

City: Gastonia, NC

Engine Type: 2.5L gas

Contact seller for price

Mileage: 376

Color: Gray

Transmission: Automatic

Body Style: SUV

City: Gastonia, NC

Engine Type: 2L gas

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