Timbrook Ford

Timbrook Ford

The staff was very very helpful to me. I don't know how many women go to buy trucks, but they answered all my questions and treated me very well.

Nice website with all used vehicles up to date

Looking into get in an affordable Ford Taurus. I went looking online and found a perfect cinnamon colored 2013 Taurus and it had reasonable mileage on it. I came in and picked it up from Brian and Galen and have loved driving this vehicle for the last month and a half.

Love my F150

I came in looking for a regular cab F-150, bad thing was, it wasn't available out on the lot. A nice gentleman came out and helped me out. Come to find out the truck was in the service going through it's final process to be able to be put out on the lot. I drove off with this exact truck and it's everything I wanted in a truck. Thanks Ben for taking me back to see this very truck.

Great Used Purchase

I came in after talking to Ben in email. We sat down for a little while and did some paperwork. Then, I went out for my test drive and loved the 2010 F150. I came in knowing exactly what I wanted and got it. Thanks for having what I wanted.

Great oil Changes

I took my 2015 Ford Focus in for an oil change at 3,000 miles after 7 months of owning it. I also got a great car wash from Eddie back in clean up. Thank you Timbrook Ford for having the DriverPlus+ Maintenance Coupon Booklet, I paid very little for an oil change.

Top Shelf!!

There is no one that can compare to Timbrook Ford. From sales to service it is hands down the best in the business. I have purchased 4 vehicles from them and will continue to conduct all of my future transactions there.

Another Great Experience!

I just purchased my second Ford Escape from Mr. Charlie Owens. The whole process was flawless and easy. Charlie goes out of his way to provide top notch customer service! I would definitely purchase another vehicle from him again! I highly recommend Mr. Owens to anyone looking to purchase a vehicle. Great experience!

Fantastic local dealer...

Have had my non-Ford serviced here as well as my Ford F-150. Had occasion recently to deal with Ben Benedict at Timbrook Ford to test drive a new passenger van. Although we did not purchase since this model did not particularly meet our needs, we were treated courteously without any sales pressure. We hope to be able to deal with a local dealer when it is time to purchase a new or used vehicle. In the mean time, we will continue to count on Timbrook Ford for our local auto service needs.

Super sales staff and outstanding service

I just purchased a Ford F-150 at Timbrook Ford in Keyser, WV. The entire process was so very pleasant--definitely first class. Our salesman, Charles Owens, was top notch and very professional. I would recommend him to anyone looking to buy a vehicle at Timbrook Ford. Bill Keegan handled the paperwork in a highly proficient manner. Everyone in the dealership was very helpful and pleasant. Overall, it was a wonderful experience.

Timbrook Ford - Charlie Owens

I recommend Timbrook Ford in Keyser Wv and especially Charlie Owens (salesman), he is world class salesman and an all around good guy, my wife and I have purchased 2 vehicles off of him at Timbrook and one prior to these at another establishment. Timbrook does everything they can to satisfy their customers, Charlie and Timbrook go above and beyond to satisfy the customers needs.

Timbrook Ford Keyser, WV WAS AMAZING TO WORK WITH

The entire experience was wonderful. The dealership was very welcoming. Their customer service was outstanding. It is hard to find a dealership in this area that puts the customer first.

Excellent sales process

I think you're excellent. We love our salesperson, Ben. And the manager Brian and Business manager Keegan were upbeat and got us the best rates possible. They treated us with respect and got us what we wanted.

Purchase of new auto

Easy and fluid purchase with no hangups. Good sales rep and sales manager.

Mrs Ford

Very good experience. Not pushy. Willing to go extra mile for the sale.

great people , great service .great deal.

got truck I was looking for .sales person was very helpful. will shop hear again. good deal.

THE BEST EXPERIENCE I COULD HAVE

GREAT SALESMEN LIKE BENJAMIN BENEDICT WAS VERY HELPFUL WITH THE PURCHASE OF MY 2014 FORD F150 PLATINUM. EVERYONE WAS SO FRIENDY TO ME AND MY BRATHER FROM THE FIRST SECOND T STEPPED IN THE DEALERSHIP.

Francie Krowitz

Great people-Denny, Brian, Bill, Charlie and of course, Fred -amazing customer services & integrity..and a beautiful Escape we leased! We couldn't be happier! Check them out- you will be glad you did!

really great people to work with,

Timbrook ford me feel very comfortable really great people to deal with

Friendly

What a wonderful & smooth deal. We would recommend Timbrook

Love my 2016 Escape

The experience of purchasing my 2016 Escape was wonderful at Timbrook Ford.. the salesman Charlie Owens was very helpful.

Exceptional Truck Buying Experience

With two trades I was in and out the dealership within three hours. Everyone was courteous and friendly. They gave me great trade values on my other vehicles and I got even greater deals from the dealership and Ford. I'm one very satisified customer and would recommend them highly. Truly exceptional. Even the document signing. lol

2016 Mustang

Everyone we dealt with was really helpful, kind and considerate. We waited a long time for this car and it was well worth it. We would buy from this dealership again in the future.

No One Better!

I have bought 2 vehicles from Timbrook Ford. Both were great vehicles. I have had great experiences with their staff from the sales associates to the mechanic for repairs. They have made sure I was comfortable from the first second I started looking at cars on their lot until I drove away. I highly recommend this dealership! I won't be going anywhere else.

Purchased Used 2014 Taurus AWS

I recently moved to the region and needed to turn in a leased Ford vehicle. The staff at Timbrook took care of the process for me with incredible ease. It was because of their ability to take in a customer from another dealership and treat them with the most amazing respect that I knew I wanted to purchase a vehicle from them. The sales team knew what I was looking for and found me the perfect AWD Taurus with low miles and used car certification to 100,000 miles. Other dealerships were closer, but none of them gave me the treatment that I received here. My sales manager Brian and sales person Ben were amazing!

2014 f150

just bought a 2014 f150. My sales man Galen was great help with the info for my purchase.He treated my wife and i like family.The whole process of getting my truck was quick and easy.This is the third truck i have gotten off of them and will definitely go back for another.Thanks Timbrook Ford.

2010 Linclon MKS

From time we pulled into lot, tried it out, traded and purchased this car we were treated like royalty, Ben was great to work with, very helpful in setting it up before we left. Everyone was great from beginning to end and we've dealt there before n happy customers will return.

Excellent Ford Focus

I bought a 2015 Ford Focus SE from these guys. My sales process went smoothly and I was pleasantly surprised to see my payments were nice and low for a brand new car. I will be in in three months for my first oil change. I love the cold weather package. Heated steering wheel and heated seats are a nice feature and it looks nice with the sports appearance package.

Excellent Service Staff

I had my service appointment there at Timbrook Ford. I got an inspection and it was quick and painless. The coffee was great and the donuts were excellent. The people at the counter were very nice and I got to look at a few Mustangs while I was there.

My new to me Dart.

The people at Timbrook Ford were Very helpful to me picking out my pre- owned vehicle.

Great Experience

I have used Timbrook's service deartment since I moved to the area eight years ago for both my Ford and non-Ford vehicles and was always pleased with their work and prices. When I needed another vehicle, Charlie Owens helped me find the one that met all my needs. I got a great price on my Flex as well as my trade. I have been buying cars for 40 years and this was by far my best experience EVER! I can not say enough to express my gratitude to everyone at the dealership. The salesman Charlie, manager Brian, Bill in finance and Eddie in delivery were terrific to work with. There was never any pressure. I tryed out the vehicle several times to be sure my wife and I would like it.

Love My new Focus

I shopped another local Ford dealer and Timbrook Ford. The sales person Charlie Owens at Timbrook was much nicer and knowledgeable than the other lot..

my Ford truck

The Timbrook Ford sales staff helped me find my new truck and made me an excellent deal on it. They also got me a better interest rate than my bank.

New Taurus purchase

our salesperson Charlie Owens was very professional.

Great service

Quick and painless! Great service and very clean facility. The mechanics are great as well!

My new Focus

Timbrook Ford was great in helping me purchase my used Focus.

our camper pulling truck!!

Found the perfect f-250 to tow our new camper on Timbrook Ford's lot. The sales staff made us a GREAT offer and made the buying process as simple and stress free as could be.

Greatful for Timbrook Ford's help.

Our Honda broke down while we were visiting family in WV. Timbrook Ford gave us such a good deal on a used SUV that we finished our vacation quite happily..

Love our new Super Duty

fast easy,courteous help from the sales staff. And wonderful deals.

love my new Escape from Timbrook Ford.

went to dealership because the salesman Charlie Owens kept in touch since I purchased my Taurus from him.

Ford Fiesta and Ford Ranger

Great dealership! Helpful salespeople, not pushy, gives you your space when looking for a new vehicle. Great selection to choose from too. I bought a Ford Ranger two months and went back last week to purchase a 2014 Ford Fiesta. The whole experience was awesome. I highly recommend this dealership to anyone within 150 miles.

EASY PURCHASE

I HAVE PURCHASED THE LAST 3 VEHICLES FROM TIMBROOK FORD IN KEYSER WV AND HAVE BEEN 100% SATISFIED! I WOULD HIGHLY RECOMEND!

purchase survey

I was very pleased with the entire dealership when I purchased my new truck.

Timbrook Ford

we were shopping for a vehicle for our son and The salesman Charlie Owens directed us to a 2006 Escape that was perfect..

CONVENIENTLY LOCATED

GREAT PLACE FOR USED CARS. GOOD PRICES AND FRIENDLY SERVICE

FRIENDLY AND CONVENIENT

GREAT SERVICE DEPT. DID NOT NEED AN APPOINTMENT JUST WALKED IN AND GOT THE LOWEST PRICE ON 4 TIRES AND THEY GAVE ME A REBATE. THEN AFTER A COUPLE DAYS CALLED ME TO MAKE SURE I WAS SATISFIED.

VALDA DAVEY

really enjoy my service work experience at this dealership it came highly recommended. Will definitely purchase a car from this dealer.

AWESOME SERVICE ALL AROUND!

After purchasing my Explorer from Timbrook Ford 2 years ago, I have to say that not only was the buying experience smooth and pleasant, but their service department has also been outstanding!

great experience sales and service

great service took car to other service depts. they could not find a solution but 1 trip to timbrook ford and was fixed the first time. reasonable prices and courteous attention.

amazing sales department

amazing help in finding the car I wanted for the price I wanted. Thanks Timbrook Ford

used F-150 purchase

great deal. found what I wanted. paid what I expected to pay. no issues. great finance terms and rate

Love my dealership!!

I own a 2011 Taurus, and it is the 5the vehicle I have gotten from the dealership. Everyone at Timbrook Ford is awesome!! Wherever you live, it is worth the drive to Keyser to go to Timbrook Ford.

caretaker

have always been treated very good I looked for almost 2 years before buying a new one

GREAT FINANCE RATE !!! BILL IS THE BEST

MY NEW ESCAPE IS GREAT AND THE BUSINESS MANAGER BILL WAS VERY HELPFUL

COMMUNITY FRIENDLY

TIMBROOK FORD CONTINUES TO CARE ABOUT THE PEOPLE IN KEYSER

great sales dept

BRIAN TUCKER AND STAFF WERE EXCELLENT AND MADE THE BUYING PROCESS VERY SIMPLE AND QUICK

Tootie

The buying experience at Timbrook Ford was a pleasure. I was treated with respect and courtesy. Jim Maybury is professional and very friendly.

friendly

FRIENDLY AND CONVENIENT, ALWAYS A PLEASURE TO STOP FOR SALES AND SERVICE

I love my car

Great service. I wasn't sure what I wanted, but I needed a car. They were very patient and help me find the car that I now love.

quality people

Timbrook met all our wants and needs for our new vehicle although used its new to us.

Awesome Sales Department!

We have bought several vehicles there. We always have an excellent experience! They have a small town feel as far as their treatment, but a big city feel as far as their inventory. the best of both worlds!

Great Service and facility

We recently brought our Mercury Mountainer from Tmbrook Ford and we our so pleased with the sales people and everyone involved. They did everything in their power to get us into our vehicle. We do not believe we could have gone anywhere else and got the same service. They made us feel that we were special and we mattered to them. We would recommend them to everyone. These people make you feel at home the whole time you are in their facility. Ford you have a Five Star dealer here if Five Star is the highest you can go. These people go way beyond that!!!

Timbrook made my shopping easy..

I enjoyed very much working with all of the personnel. And I saved over $900 on my new Focus. Yea!

Car Shopper

I recently purchased a Ford Explorer from Timbrook Ford and could not have been more pleased! The buying experience was efficient and pleasant. There were plenty of explorers to choose from and the staff was very knowledgeable about the vehicles and the financing process was a breeze! I have had my explorer back for routine maintenance and the service staff is equally friendly and efficient!

Car shopper

I recently purchased a Ford Explorer from Timbrook Ford and was pleased with the smooth purchasing experience. I have had my Explorer back to the dealership for routine maintenance and was equally pleased with the service that I received.

gret deal saved money over local dealer

buying experience was friendly,timbrook ford saved me 1700.00 over local ford dealer.

Amazing Service

I just wanted to take the time to say outstanding service Timbrook Ford. I love my car and the effort you put into helping me get it. Everyone was a pleasure to deal with.

Timbrook Ford is Great!!!

Great service and selection, staff was friendly and knowledgable. I love my new explorer!!!!!