Tim Dahle Nissan Southtowne

Best dealership ever!

I just bought a titan, and I love it! Tommy helped me through the car buying process, and he was awesome! He was very knowledgeable and easy going, and I would definitely buy from here again.

Great experience!

Most of us don't enjoy the car buying process. It's stressful! Matt and the team at this dealership made the process easy and seamless. Matt even met me on his day off! So far, I am very happy with my purchase and would recommend Matt and this dealership to anyone.

The easiest dealership experience EVER !!!!!

If your in need of an upfront and honest car shopping experience this is the place and the man to see is Alan Denner. He's a regular guy to put it simple "gets it". I couldn't be happier. Thanks

Great Customer Service

Matt was awesome to work with as have all the other staff. This is my third car with this dealership and I am sure it won't be my last.

Dishonest and manipulative

This dealership says whatever they can to get you to buy from them and then negate every promise once you since the papers. Our trade in was supposed to be paid off within 10 business days.. It's now been 29. They were supposed to fix things on our car, and that has yet to happen. They keep saying "let me go check on that for you" and then disappear for a half hour. They don't give you the actual prices of the vehicles and then when we found the price online (on their website) they said that wasn't the price it was supposed to be, and added another 800$. They are just very dishonest and manipulative and their customer services is absolutely terrible. Even the managers were unhelpful and when we tried to call they kept hanging up on us and transferring us to different people. We spent over an hour trying to figure out what was going on.

Used car

I bought a used car drove alone called the cells but told the salesman to have some problems he says will take care of you on it never did

Terrible service!

I went in to get my car worked on. They over quoted me and said it would take them way longer then it should to fix it. It's like they were trying to overcharge me because I'm a girl. But I'm not dumb. Nissans don't have expensive parts it's why I went with a Nissan.

Questionable practices

I came into the dealership being told by the dealer that they would do a soft pull on my credit as to not affect my score since I was not sure if I wanted to buy a Nissan or not. We left and then came back, I again asked if it was going to be a soft pull and the dealer assured me it would be. It was done they showed us what we qualified for and I decided I wanted to continue to look around. We were then extremely pressured by the finance dept the manager and the dealer to buy a car. We were finally able to get our car keys back and left. I checked my credit and there was the hard pull on my report. The dealer lied to us!I sent and email to the dealership and it was completely ignored. They will not respond in anyway! Not good customer service at all!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Vultures

My son and I parked and we had three salesmen surrounding our truck before we could get out. Normally, you would appreciate fast customer service, but not here! Christian was very nice and wanted to help us, but had to ask someone inside every time we asked a price. While Christian was checking in a price, James walked up and asked what we were looking for. I told him a previous owned Nissan He told me it would be better to buy a brand new car I can't afford a brand new car. He turned on his heels and walked away. The rudest commission-seeking salesman I have ever encountered! Oh, by the way James. I ended up buying brand new at Mazda where the salesmen were decent and polite and salary-paid so they aren't forced to treat people the way you do.

Alan Denner

Alan was helpful and answered all of my questions. Found the car I want and the process was easy. I would recommend him to anyone.

Best lease manager!

James was very friendly and patient - answered all our questions and concerns. Was very fast and efficient.

Good experience

Comfortable lobby. Answered questions to the best of their knowledge. Explained the use and features of the vehicle. Signing the registration and other documents was stream lined.

2 vehicle leases for our business

We recently leased 2 new vehicles for our business (2016 Rogue and 2016 Altima SR). Our experience was outstanding as compared to several other local dealerships. I was also pleasantly impressed with the quality of the Nissan cars. Caleb was very professional, knowledgeable and friendly. We actually had fun!! Ernie (manager) was very supportive and made sure we were happy and checked in frequently. I would very highly recommend Tim Dahle Nissan Southtowne to anyone purchasing a new car. Thanks Guys!!

2016 Murano

Would definitely recommend Tim Dahle Nissan! We have bought there before and have had great experience both times! Especially this time, absolutely loved working with Jose Feliz!! He was very low pressure and easy to talk to.

Great place!

Whenever I come in, Steven is always so helpful! I've been thinking about trading in my car and he is so knowledgable of all the cars.

Fast Service

They were friendly and they met my expectations. They didn't let me come in looking for a car and leave without one. Very good customer service

Awesome dealership!!!

My wife and I came in to originally buy a Nissan from these guys since we had a referral and we were in need of a car. They were not only super friendly and always with us, we were able to find a used Honda Civic from them that fit in our price range and they gave it to us at a very reasonable price. My wife has family that are car dealers and he told us even that we were getting a very good deal (even though he wanted to get us a car). I worked with Andy, Michael, and Jose and they were fantastic! I would definitely consider coming back to this dealership! Thanks again guys!

Best car buying experience

My experience at this dealership was phenomenal! Sterling Smith was extremely professional and knowledgable about his vehicles. He helped me get into a Nissan Rogue that fits my family of four perfectly. I was able to get the payment I wanted and was very happy. I highly recommend Tim Dahle Nissan and their excellent sales staff, especially Sterling Smith.

fabulous

I was able to find a car I liked. The gentlemen that helped me was nice. I liked that the process didn't take long. I overall loved my experience.

Best car buying experience ever!

My fiance and I were looking for a new vehicle to combine our new family. We were unsure what to get and took a lot of time to decide. Our sales guy, Alan Denner, was very patient and made sure he got us into what was right for us, not his numbers. He has new customers for life! We have referred many of our friends to him now. Most positive car buying experience we have ever had. -Jami Gonzalez

Good experience!

Matt was awesome to work with! He understands the stress of car buying and made it easy for an internet guy like me to come in and get the exact vehicle i wanted. Nice showroom, nice facilities and a great staff!

Best sales person to work with

If you are looking for a car. Make sure you ask for Alan Denner. he helped us so much. We told him what we were looking for along with the price. He found exactly what we wanted with the price we needed. Alan was very understanding, listened to all of our concerns. He was not a pushy sales person. We highly recommend him for anyone looking for a vehicle.Alan,thank you very much we are happy with our new car

Cord was awesome to work with

Cord was very easy and nice for me to work with. He answered all questions that I had and was very respectful. He did not pressure me or my husband which was a good thing.

Love my car

Great place to buy a car. They were fun and fair. Don't go anywhere else! They are also super fast with oil changes. Get their prepaid oil changes for best deal

Purchased a second car

I leased an Altima from Stephen Galaso back in 2012. Then I decided that I wanted a v6, so Stephen found me a white one and I opted out of my lease early so I could purchase the new car. It all went smoothly. Stephen is a pleasure to work with. I also referred a friend to Stephen and she bought a car from him, also having a great experience. Stephen is a great sales person and an asset to your sales team!

Honesty and Excellence

I have never in 30 years. Worked with such an amazing group of professionals . I have found in the past that car dealerships can make promises that don't keep. But Sterling did exactly what we discussed and more . The team included Sterling , Cord and Mark were above board, informative and more than anything flexible to meet my needs , not theirs. So impressed and now will never go to another dealership. They have won me over and I will be a Nissan Tim Dahle customer forever. I have a BMW and a Mazda now and have had Lexus and Potche in the past , but the excellence at this dealership surpasses them all. Thank you again Sterling , Cord, and Mark.

No Post-Purchase Support

I'm going to leave the long, sorted details out of this review. This is the second vehicle I have purchased from this dealership, with the last one being purchased last year. What I have found is there is absolutely no post-purchase support - if anything arises, good luck getting someone to respond to you. In addition, the "low" price relative to other dealerships is padded with additional "add ons" that you are not told about until you are in F&I. Also, the "complimentary" oil changes (3) are not free - you are charged $100.00 for them. If you decide to purchase from this dealership, make sure you get everything in writing before signing, and definitely do not purchase or require anything after you have signed the paperwork - I have 3 things on my "we owe" paper that have not been done and I have no realistic expectation they will ever get done. I have explored legal options, but my attorney says the arbitration agreement is very one-sided and I would spend more in attorneys fees fighting it than I would get in restitution. Buyer beware!

Horrible service!!!

Horrible experience with Marco Carrillo that guy is a jerk with a stuck up attitude and messed up on the contract tried to over charge me. Do yourself a favor and Don't come in here!

Chase is the BEST at Tim Dahle Nissan South Towne

If you need a Nissan go to Tim Dahle Nissan. Ask for Chase. You will not be disappointed! I never had a better experience ever with a salesman. Be sure to ask for Ben to do the financing part. He is super friendly and gets things done!

Outstanding

I have had great service with Nissan. Have purchased my last 2 vehicles with them. Always a positive experience. My last experience was handled very well and I left very satisfied. I am thankful for the wonderful people I have had the pleasure to meet and work with.

Misleading - Don't Believe Ads or Salespeople

They lied about at least 6 things: (1) Inaccurate advertisements (multiple cars advertised on multiple websites, including their own site, were manual transmission rather than automatic as advertised), (2) A salesman lied about full price (omitting $850 destination fees even when directly asked if there were additional fees), (3) A second salesman told me he was the manager (but the real manager confirmed later that that person was not a manager), (4) That second salesman said that he would lower the price (but the numbers I was given at the end were not lower), (5) The manager said that another car dealership also consistently "hid" the price of destination fees (but when I called them, that dealership denied that practice and said that their advertised prices included destination fees), and (6) The manager said that a discount did not apply to me that another Nissan dealer honored. House of lies. Consider anything posted online as fiction = They post low prices to bring in customers but then make up stories about posting errors, etc. Avoid at all costs.

Awesome!

Great people, great vehicles, great location. GREAT deals!! Will be back to this dealership many times. Enjoyed the car buying process. Thank you very much!!

Worth the drive!

After struggling to find a decent local dealership my husband and I decided to look farther from town and I'm so glad we did! Our buying experience was night and day from the local dealership we have purchased from before. I highly recommend Tim dahle Nissan and Terry was so friendly and easy to work with. Not to mention their prices were nearly 3500$ less than what we would have paid at home.

Get taken very good care of time and time again!

I always have a good experience coming in with any issues that my wife and I have with our Nissan vehicle. It feels nice knowing there is somebody there who is not only informative and knowledgable but also treats us like family. Once again thank you for everything you do for us. We look forward doing buisness again in the future.

Happy with my Nissan

We had a great experience at Tim Dahle. Our salesman, Terry Rasmussen, was very informative and knowledgeable about our car. We understood all the steps we had to go through to finalize the sale. It took a while to get everything done, but they made us very comfortable and treated us with respect.

Easy to work with - Love my Nissan

The Tim Dahle dealership is a great place to buy a car. We were treated fairly and respectfully by all those we worked with. Terry Rasmussen worked with us and kept us well informed and comfortable. We would recommend this dealership to others.

Amazing

This was the best car buying experience ever, and I've bought a few cars! Stephen Galaso was my salesman and he was knowledgeable and fun! I went in basically knowing what I wanted and he went with it and educated me on the vehicle, which by the way is a Rogue and I Love it! He then turned me over to Dale Williams who was excellent and quick with the financing. What a bunch of professional and fun people! FUN is important to me! Life shouldn't be so serious!?? Give them a 10 all the way!

Honest, efficient and well worth the drive from CA

I rarely write reviews but felt this buying experience merited feedback. I had been searching for a used truck for my wife for several months when I came across a great deal posted online by Tim Dahle Nissan. Terry Rasmussen took my call and made the buying process a pleasure. He was very responsive to my questions and it frankly felt like he was working for me as an advocate. What a great feeling when buying a used car! Without getting into details - a mistake was made in pricing that caused this truck to be an even better deal and this is the part of my review that I feel is especially important for you to know. I am fairly convinced that many dealerships would have found a way to end the deal. Terry and Brantley Reade did not take that route. They were honest with me and worked with me while showing great integrity. I drove 12 hours from CA to get this truck and it was the best vehicle buying experience of my life and I am not young. If you want to buy from someone you can trust go here. They have earned my loyalty with this visit.

GREAT, GREAT PEOPLE

We had a problem with a prior purchase (long story). The folks at Tim Dahle took care of everything and got us into a great new car. Thank you Mr. Tim Dahle for taking the time to talk with me. Thanks to Steven and Mitch. This is our second purchase from Tim Dahle. THANKS AGAIN!!!

Fantastic salesman and finance

The salesman was literally running to get things done for us. He was amazing. The finance guy was great and friendly and quick. The only bad thing was that the detail shop didn't even detail the car. There was crap all over the inside of the car. But our sales guy was all over it as soon as we let him know. He was even in the car with a rag wiping things down. All in all it was a good experience and I would definitely go back.

Thanks Nissan!

Great team of people who helped me get into the car I wanted. Even though there were some problems, they made sure that I was taken care of!

Honest Salesman!! Red Carpet Experience!!

Jose Corona Jr. is the BEST Salesman we have ever dealt with. He was so honest and polite and easy to deal with. We will keep coming back to Jose for a lifetime and send all our friends and family to him as well.

INCREDIBLE SERVICE!!!!

I needed an oil and filter change, my tires rotated, and a scratch buffed out on my car. Stephen Galaso (my absolutely excellent salesman who sold me my Rogue) connected me with an equally absolutely excellent Service Advisor, Joe Grotton. Joe took care of everything I needed done in the most timely manner possible.I usually dread taking my car in for service at dealerships because it seems like you always need to block out 3+ hours for the service to be done. I was in and out of the dealership in less that an hour with how quickly Joe worked on my car. He not only provided me with quick, excellent service, but he even ran my car through the car wash, so I when I got it back it was like receiving a brand new car again. The best part, was while I waited on my car, I was able to relax and watch TV, eat some delicious popcorn, and catch up with the wonderful salesmen and service guys that work there. They all remembered my from when I first bought my car and took 5 minutes out of their day to come say hi and catch up. THAT is excellent customer service! They all take the time to create personal relationships with their customers.THANK YOU, JOE & STEPHEN!!!!! Tim Dahle forever has my business and recommendation because of these two. Thank you, Joe for taking such great care of my Rogue!

Worst Dealership experience of my life...

I spent a couple of hours in this dealership after spending hours on your website over the past 4 or 5 days doing some research and found some great pricing on your website on a lease for a new Altima. I came in ready and willing to drive out of the parking lot with a new car. I will first start by stating that I absolutely enjoyed working with Aaron (not sure on the spelling) but he was great to answer my questions, track down some keys for several cars that I wanted to look at, and I was very impressed with him. That is where the great experience ended and the nightmare began. After going inside to talk about getting the lease started, I filled out the credit app and Aaron came back with a price for the lease. It was $125 higher than what I found online and I would have to put $1331 down to get it to the $275/mo range (the internet pricing showed just $149 down needed). When I asked for an explanation and there wasn't a good one, I showed Aaron a printout of the pricing I found online. I understand that TT&L is extra but that was quite a shock since $1331 should have more than covered the TT&L.Inline image (I'm hoping this picture of the online quote loads)Aaron said he would go talk to his manager and find out what he could do. I was relieved when the sales manager came back out with so we didn't have to play the "let me see what my manager can do" game. Unfortunately, this particular manager, Ernie Willits , took my nightmare to the extreme. He came back and immediately started giving me the "the website isn't working right" and "we have our guys working to fix it right now". I explained that this wasn't just listed here today but it has shown this way for at least 4 or 5 days while I have been doing my research. I was told repeatedly that the purchase price and the lease price were different, even though everything on the website does nothing to indicate that. He even went as far as to pull up the website, spend 10 minutes reading through the fine print and show me some verbiage about rebates being offered. He then tried to say that the extra cost was due to security deposits and just started rattling off numbers, which were quit honestly a bad attempt to just confuse me. He was just reaching and hoping I wouldn't call him out on his blatant attempts to lie right to my face. After explaining and trying my best to work with them to still make this happen, I finally asked the sales manager to answer yes or no as to whether he would be honoring the lease price on the internet. He would only say "I will honor the purchase price". After 3 attempts to get a simple yes or no answer to my question with no luck, I stood up to walk out since he obviously did not respect me enough to give me a simple answer. As I stood and reached to grab the papers that I brought with me, Including the printout of the screen shot of your internet pricing, he tried to grab them out of my hand. I am in complete awe that you would have someone working for your dealership that would treat people like this. I honestly feel bad for the salesperson Aaron who missed out on a deal tonight. All calls and emails to the general manager have been ignored. I would put 0 stars, if it would let me.

Amazing Service

I recently went in to Tim Dahle Nissan expecting to leave without a vehicle. I was in a used vehicle that I was charged was to much for from another dealership and thought there was no hope for me. To my surprise my salesman Chuck Davis and Casey were so helpful in putting me into a brand new 2015 Titan ! I am so grateful for their honesty and sincere desire to help me out. I got a better vehicle, lower interest rates and lower payment! I highly recommend them if you are in need of a vehicle. They followed up with several calls to see if I was still on "cloud 9" which of course I still am. Also the business manager Ben Gowans was extremely courteous and helpful. High 5 to Tim Dahle Nissan !!

Great Service

Me and my wife decided at 8:00 at to go look at cars we called several dealers that night and they said that they were closing to come back the next business day. Not at Tim Dale Nissan they told come on in. Jose Feliz was are sales man and he told us to take our time. We test drove several cars until my wife found the car she wanted. Jose and there team stayed until past midnight just for us. Thank you Tim Dale for your service.

Great job

My wife went to the dealer 30 min before closing looking for a car and they stayed open for us until my wife found the car she like. We called other dealers before going to Tim Dahle Nissan and they told us to come back the next day. Thank you Jose Feliz and your team for doing a great job.

Truck!

This dealer helped me find my perfect truck. I have been searching for months and when I came here the salesman was patient and extremely helpful. I would recommend this dealership to anyone.

If you want no respect, this is your place!

I was hesitant to do business with Tim Dahle Nissan in the first place, just because of the mixed reviews I got from friends and coworkers, but after reading the reviews on here I decided to give it a shot. I brought my car in for new tires and an alignment and after waiting 20 minutes was greeted by Andy. He seemed like he was having a bad day so I decided to let his unfriendly-ness slide. I was given a ride to my place of employment by Dave, who just so happened to be one of the only kind people I encountered at this dealership, and was also picked up by him. When I got back to the dealership, it was a lot busier than before and I waited over 40 minutes before any of the service employees offered assistance. After I paid for my car (double the cost of what they told me it would be) I drove my car away and realized it was pulling hard to the right, just like it did before. I turned right around and came back to the dealership. After waiting for over an hour while they were checking what was wrong, they came back and told me they forgot to do the alignment the first time and I would have to come back another day because they didn't have time. After this day, I tried calling every day for a week to talk to Mark Tuttle, the service manager. Every time I called, I was either sent to voicemail or told he was busy. I came in one day to speak with him and the cashier (I do not know her name because she was not wearing a name tag, but she has blonde hair and is heavier set) told me to "get in line" and that "he doesn't have very much time for customers who just want free handouts". I was appalled. I walked out of the door and took my business elsewhere.

The right amount of information, guidance in buying decision

Did my homework online in narrowing down vehicle choices to replace my wife's 2002 Escort. Did not want to spend time in dealership initially. I requested the dealership contact me re the model I was interested in (Versa). Matt Fredericks responded promptly from the dealers internet group. Traded e-mails and obtained more specifics about equipment options at different version models. Able to decide without going to dealer what I wanted. When I was ready, Matt arranged for me to take a demo car and drive it for a few hours. Did more more comparison with another make and model, and then made decision to move forward with the Nissan. This was a 2-week process. Matt stayed engaged, knowing he was interested but not trying to "oversell" me. A phone call set up a meeting and 30 minutes later I was at the dealership. Matt had worked out the pricing with discounts and incentives and everything was as stated during the two weeks. Signed the deal with Zach Stilson assisting in the finance dept. Matt even drove the car to my house and I drove my car, then returned Matt back to the dealership- and this was 10 p.m. Matt was supportive, informative and had my interest up front at all times.

Compliment re New Car Purchase

We received outstanding and courteous service during the new car purchase process. The deal was very fair and competitive. The Salesmen; Andrew and Paul were a pleasure to work with. Well done and thank you!!

AWESOME experience every time.

I stopped in without an appointment for service on my jeep. Greeted promptly and adviser really took the time to understand my concerns. He didn't try to sale me service I didn't need and was not pushy. After my information was taken I was escorted to there lounge. There lounge area was very comfortable, they had free wifi, free coffee and even a soda machine. My advisor came back after a short time and reported the findings of my jeep. There were some items to address in the future that would be needed that I had time to prepare for. I love the fact that they didn't try to sale me a bunch of stuff I didn't need. My adviser told me he would come get my just as soon as they were done. A short time later he walked me to the cashiers desk and went over my paper work. I really feel like they went the extra mile to help me maintain my vehicle. After I was finished they walked me to my car, that they had pulled up front of they building, owe and they even washed it to! Thank for the great service you guys ROCK!

great service, love the car

This was my first car-buying experience and I was completely dreading it. Andrew made it really easy and really pressure-free which I very much appreciated. I must say I was a pretty easy sell, but Andrew was very willing to work within my budget and keep looking for a car that would work for me. Overall it was a great experience and I wouldn't hesitate to refer friends and family to look for a car here. I also wouldn't hesitate to come back again the next time I'm in the market for a new car.Thanks for all the help!

Good Deal from a Great Dealer

Matt made my auto buying experience an exceptional one, I will definitely refer people I know and return to Tim Dahle Nissan Southtowne for my own future auto purchasing needs.

Outstanding Experience!!!!

I had the pleasure to work with Matt Fredericks at this incredible location. From the moment I pulled in, I had the best service. I drove up to a gentleman who welcomed me and had Matt at the door waiting for me when I walked in, talk about service. Matt spent more time than I ever expected him to with me; he had so much patience while I changed my mind several times about what kind of car I should buy.I cant say enough times how professional every single person I came in contact with was; this place for sure knows what customer service means. Give Matt a try, you will not be disappointed. Thank you Matt for making my first ever brand new car buying experience awesome!!!! I love my final choice so much :)

TRIANED TO BLAME THE CUSTOMER

I am not one to take time to write reviews, but this is the second time the Nissan has driven me to write a bad review. The first one was after the salesman who sold me the car called yelled and threatened me for giving him 4 out of 5 stars.. How dare I not give him a perfect review. I stopped using that Nissan dealership and have been bring my Leaf to Tim Dahle Southtowne for service. Being a new leaf I have only brought it in 2 times both times I have had serious issues, thus this review. But unfortunately, as much as I like Nissan cars, it seems that owning one means being treating like a sub-human for the entire ownership of the car by the people who represent Nissan at the dealerships.The first time I made an appointment to have my tires rotated, which took 2 hours After sitting around for 1.5 hours a salesman noticed that I had been there a long time and asked what I was in for, told him, and next thing I now they were working on my car and it was finished in 30 minutes. Finished but with the front license plat completely bent out of shape, I am guessing from the car wash. It so bent I had to take it off in the parking lot and straighten it out. I could of asked them to do it, but I didnt want to wait another hour. This time the car, which has under 7000 miles, started making a weird noise at low speeds, so I made an appointment 5 days ahead of time, took PTO so that I could bring the car in. I left work early and drove to the other side of town 5 minutes early for my appointment. When I arrived I was informed that they could not service my car because it was too late in the day I made an appointment for the time that I arrived, shouldnt of they told me that it was too late, or not let me make the appointment for that time? So I asked if I could leave and have it worked on the next day, at which point they informed they couldnt because they were already booked. They also informed me that it was my fault for expecting to be serviced. According to them that is not what an appointment means. Their definition of an appointment is you can show up and might get your car serviced if they arent working on someone else car. They then proceeded to make it sound like it was my fault for expecting to have my car service and that it is rude of me to show up at my appointed time and to have my car worked on. They couldnt control that they were working on another car at the time and I should not have an issue that they are turning me away. I THINK NISSAN TRAINS TO COVER UP MISTAKES BY PUSHING THE BLAMING ON THE CUSTOMER. I then asked them why they cant push people the next day back like they expect me to be ok with, and they told me they couldnt because those people had appointments, which again is what I had. They then proceeded to ask if I wanted to make an appointment for next week? Really, so I can go out of my way to bring my car in to be serviced and be turned away again? I hope the problem isnt something serious!! Anyways think before buying a Nissan. The cars might be nice, but it is not worth being treated like crap for the entire ownership of the vehicle, at least that is how it seems to be in the SLC valley.

Best Day Ever

Jeffrey Lowe went above and beyond in helping me get the correct pricing and financing for my car. He ensured that I was always comfortable, and informed with what was going on, and was very hospitable. He made sure I had the best car buying experiencing ever. I will certainly recommend him to all of my friends and family.

5-Star Dealer of a 5-Star Automaker.

Let me state I had the pleasure of purchasing a new Nissan Rogue from Tim Dahle Nissan Southtowne. This was my 7th Nissan purchased (Love Nissan! Very under-appreciated automaker.) from 4 different dealers. I have had great to very exasperating buying experiences. I have left some dealerships exhausted -- some I have just walked out.Tim Dahle Nissan Southtowne was a great experience.Car-buying can be stressful regardless of where you purchase. You are making a decision to spend thousands of dollars on something that you want/need which will impact your monthly finances for 5 to 6 years. Brad Woodward and the Tim Dahle team made it as painless as possible.Upon arriving on the lot, Brad came out and greeted us. We explained what we needed, what features were unnecessary for us, and our budgetary requirements. Within a few minutes Brad returned with keys to test-drive several vehicles that met our specifications. Upon driving the Nissan Rogue we knew it was the right vehicle.Following negotiations with Brad and the sales manager, we came to an agreed upon price and value for our trade-in. We quickly proceeded through the financing process and found our new Rogue washed and waiting for us in a lighted bay. Brad reviewed the features with us again and helped us transfer our belongings from our trade-in to our new vehicle. A very smooth, professional process.Here is where Tim Dahle Nissan Southtowne exceeded our expectations:Due to an error by the bank, our original financing arrangement fell through. The Tim Dahle team worked hard to find a better solution. The interest rate was much better, but the terms cut into our monthly budget deeper than planned. When the general manager became aware of my concerns he quickly jumped into action. He invited me to sit with him personally to discuss the matter over lunch. He understood my confusion and worked diligently to find a solution. Within an hour he corrected the matter in a way which exceeded my expectations.Tim Dahle Nissan Southtowne is a 5-star dealer of a 5-star automaker. I recommend both very highly.Sincerely,Darren Somsen

5-Star Dealer of a 5-Star Automaker.

Let me state I had the pleasure of purchasing a new Nissan Rogue from Tim Dahle Nissan Southtowne. This was my 7th Nissan purchased (Love Nissan! Very under-appreciated automaker.) from 4 different dealers. I have had great to very exasperating buying experiences. I have left some dealerships exhausted -- some I have just walked out. Tim Dahle Nissan Southtowne was a great experience. Car-buying can be stressful regardless of where you purchase. You are making a decision to spend thousands of dollars on something that you want/need which will impact your monthly finances for 5 to 6 years. Brad Woodward and the Tim Dahle team made it as painless as possible. Upon arriving on the lot, Brad came out and greeted us. We explained what we needed, what features were unnecessary for us, and our budgetary requirements. Within a few minutes Brad returned with keys to test-drive several vehicles that met our specifications. Upon driving the Nissan Rogue we knew it was the right vehicle. Following negotiations with Brad and the sales manager, we came to an agreed upon price and value for our trade-in. We quickly proceeded through the financing process and found our new Rogue washed and waiting for us in a lighted bay. Brad reviewed the features with us again and helped us transfer our belongings from our trade-in to our new vehicle. A very smooth, professional process. Here is where Tim Dahle Nissan Southtowne exceeded our expectations: Due to an error by the bank, our original financing arrangement fell through. The Tim Dahle team worked hard to find a better solution. The interest rate was much better, but the terms cut into our monthly budget deeper than planned. When the general manager became aware of my concerns he quickly jumped into action. He invited me to sit with him personally to discuss the matter over lunch. He understood my confusion and worked diligently to find a solution. Within an hour he corrected the matter in a way which exceeded my expectations. Tim Dahle Nissan Southtowne is a 5-star dealer of a 5-star automaker. I recommend both very highly. Sincerely, Darren Somsen

great sales person

Jose Corona is courteous and professional. He has been kind and caring. He wants to make sure the customer is happy when they leave the store, and they are happy with the vehicle purchased. Works hard to find the best deal for his customers. My daughter and son-in-law have bought several vehicles from Jose over the past few years. They have been quite impressed with his work ethic. Other members of my family have recently bought vehicles from this fine young man. .I'm definitely buying my next car at Tim Dahle Nissan and will buy from Jose.

A Terrific Car Buying Expirience

Jose Corona is a wonderful sales person who goes out of his way to make you feel comfortable. He also has a lot of knowledge when it comes to Nissan vehicles and that is very comforting to know that I was in good hands. He was very patient and friendly. I am definitely coming back to Tim Dahle Nissan not only because I love my Nissan Rogue but because Jose made it a great experience.

A Truly Great Car Buying Experience

Matt was wonderful to work with. He was very patient and took time to show us every car on the lot. It was raining the day we were shopping and he would run out in the rain and get the car we wanted to see then bring it in the garage so we could look at it. He made picking out a car so easy. There aren't many car buying experiences better than this was for us. I highly recommend Matt for anyone wanting to buy a car.

Stephen Galaso

Stephen Galaso is a great sales person. He treats you like a long lost friend. He is well educated and knowledgeable of the vehicles he sells. He is thoughtful and appreciative of our business. I have purchased with Tim Dahle for several decades and Stephen is by far the best sales person I have worked with.

Looking For A Nissan Altima

Steven really went the extra mile to try and find the right car for me. He was very patient and understanding to my needs. Definitely recommend him.

Mejor experiencia

Compre un Altima con Stephen Galaso hace 2 semanas. Fue una experiencia muy buena para mi y mi esposa y lo recomendo a quien sea que este buscando un carro.

Fantastic Customer Service

I recently purchased a Nissan Versa at Tim Dahle Nissan in Southtowne. Chris Pange was there to meet me and he completely guided me through the process of my purchase. And every person I encountered there seemed authentically friendly and courteous. Although purchasing a new car (which is my first new car) involves lots of paperwork, I never felt like I was being talked down to and not once felt as if I was being "worked." He has continued to assist me when I have questions or concerns. I normally don't like going to dealerships, but this was a very pleasant experience! Thanks Chris!Lori Grant

Josh Stewart was amazing

Josh Stewart was over the top helpful thank you Josh

show room floor is very clean and well kept.

I felt that the sales man Josh Stewart, was very attentive to my wishes. He made my experience enjoyable and pleasant. He was efficient with my time. When I buy another car I will come back to him and will refer him to my friends and family.

Fantastic Customer service

I recently purchased a Nissan Versa at Tim Dahle Nissan in Southtowne. Chris Pange was there to meet me and he completely guided me through the process of my purchase. Although purchasing a new car involves lots of paperwork, I never felt like I was being talked down to and not once felt as if I was being "worked." He has continued to assist me when I have questions or concerns. I normally don't like going to dealerships, but this was a pleasant experience. Thanks Chris! Lori Grant

nice place, excellent service ,sales man was great

Our sales person Josh Stewart is the best he found exactly what we were looking for in the price we were looking for I will definitely do buisness there again

Top notch experience

This is the 4th new car I've bought in the past several years, and by far the best experience I've had at a dealership. Staff were very knowledgeable, friendly and transparent though the whole process. The transaction was smooth and stress free!The customer service was above and beyond my expectations and I would highly recommend this dealership over many others.Cord & Brantley, thanks again for all of your help!

Amazing service!

We had bought many car from other dealers all throughout Utah and this was by far the best one we have ever gone to. We recommended this dealership to all of our friends and family and we are going to buy all of our cars from there from now on!

Best Car Buying Experience of My Life!

Brant, Marco, and Sales Manager Ernie were friendly, helpful, and straightforward. From my initial request for information until I drove away in my new-to-me used car, Brant was super responsive and fun to work with, without being over the top in any way. Patient, pleasant, and informative. No one was too busy to answer a question even though the place was packed! I was certainly not their top paying customer but was treated as if I were the BEST customer ever - just really nice service and a car I'm thrilled with. Thank you so much!

COMPLETELY AWESOME!!!!!!

I have never been treated this great anywhere! From the first minute my wife and I met Jeffrey Lowe it was PERFECT. He and his team are all about customer service and being the professional experts they are, looked out for our best interest and how they could get us the best deal. There was never any pressure to buy, and he listened to our concerns and qustions, and answered them honestly and put us at ease. We are new to Utah, and I tell you I will NEVER go anywhere else but Tim Dahle Nissan. Jeffrey YOU ROCK!!!!! Mark in finance, was great too!

Awesome!!!

This was the best experience I have ever had purchasing a car from a dealership! The entire experience from beginning to end was absolutely perfect! Stephen really cares about his customers! Marco is the best finance guy ever! I am a lifelong customer here! I am referring him to all of my family and friends! Thanks for giving us such a great experience! Tammy

No-hassle Experience

I was extremely impressed with the experience we had at this dealers location...Matt was not pushy, he listened to what we wanted and didn't care about and showed us our options. While we had anticipated purchasing a car we were not sure because of an experience we had at another location. Matt was very thorough! THANK YOU!!!

Matt Fredricks best salesman ever

It so easy and fast. I purchased a vehicle in 90 minutes and it was the buying experience ever. Thanks Matt. Also Mark Harmon in finance saved me $100 buck a month. I just found a lifelong dealership.

Unbelievable Experience!!!!

I recently moved here and quickly realized that we would need an SUV equipped for the Utah geography. After researching for over a month and conversing with multiple dealerships and individuals, my conversation with Matt over the phone led me to stop into the dealership. I came in looking for a Murano and Matt took all the time necessary to answer questions and more importantly never pushed to close a sale. He wanted to make sure my needs were met through all aspects of the buying experience and ensuring I was confident in my vehicle purchase.During the financial stage, Zach took time to review the sale and answer any questions that arose and provided solutions to ensure my needs were met and my vehicle would be protected moving forward.My car buying experience at Tim Dahle Nissan Southtowne is by far my best experience in purchasing a car and I will not hesitate to reach out to Matt again when it comes time to purchase my next vehicle as his professionalism and willingness to exceed expectations is unmatched.

Great Experience

Just moved here from New Mexico where it is a nightmare to purchase a vehicle or work with any dealership. My experience with this from start to finish was incredible!! I was there about 2 hours after setting everything up to finance and out the door with my vehicle. When my wife gets toi town and we are looking to purchase a new car for here, we will definitely be using this dealership again.

ABSOLUTELY INCREDIBLE!!!!!

I leased a Nissan Altima from this dealership back in 2012. Usually I loathe going to car dealerships, due to the fact I almost always feel like they are dishonest and manipulative. Leasing a car from them was the complete opposite experience!! It was actually a lot of fun and a fantastic experience!!After I bought my Nissan Altima, the experience was so fantastic that my parents both both Nissans - a Nissan Frontier and a Nissan Maxima in 2013. They worked with Stephen Galaso.Today, I traded in my lease and took a new lease on a Nissan Rogue. Once again, I worked with Stephen Galaso. He is incredible!! As long as he works at Nissan I will always buy or lease my cars from him! He makes the experience very enjoyable, he is very knowledgable, and an all around great guy! I would recommend him to anyone and everything!!! The team at Nissan and Stephen have greatly surpassed my expectations of customer service!Thank you Stephen and the team at Nissan for making the car buying experience a positive one for me and my family!!!

Played with my time, promised things that "couldn't be done"

I took my car to see how much the dealership would give me for it and Stephen himself said I could get $10,000 for it, if I traded it in. Tried getting me into every car possible besides what I wanted because he knew from the very beginning what my limit was. Once I drove a few cars. My car was appraised again and he said they could only take $5000 because they though initially it was an Altima rather than a Sentra. I left because none of my expectations were met. I got a call back 10 mins. after I left and Stephen said he could accept the offer I initially had. I went back and wasted my time until 10pm to only find out Nissan ran my credit without my authorization. and The finance guy laugh in my face saying."sorry, I cannot do the initial offer but I can give you a lower interest rate and in 6 months you will have paid the loan amount down to the amount you initially needed" hahahah! I think he was laughing inside while so much crap was coming out of his mouth. Worst experience ever! not honest! just like any other sales man. they just want another sale.they can care less about a customer for life. Never again with a Nissan. and never again with someone that is so dishonest.

They want the best reviews by being dishonest!

I received a letter giving me a promotion, I went into the dealership I gave my expectations and they agreed. They couldn't meet my expectations so I left. They called me back after 10 mins and told me they wanted my business. After signing papers the finance guy told me they could not go forward with the deal we had initially made because he had made a mistake. but!" they could give me a higher loan amount with a lower interest rate to compensate" ha! I am not only giving they my car as collateral, they want me to finance with them for 6 months when I can get a 2.79% with my credit union but they are basically only giving me a $400 discount. please you tell me, who ends up loosing in this transaction? me! of course... Made me waste my time, tried getting me into cars that I didnt want and cheaper. Very dishonest! don't play with clients time!

service southtown

In November 2014 I went to get and oil change on my car, I was a little confuse at first cause they change locations. I went there and at first they just look at me weird, told me to go sit down and they will call me when my car was gonna be ready. So I ask them don't you need the keys to service my car? They apologize and finally took my name down, did the oil change and stuff. I don't know, if the whole crew were having a bad day or something long story short, I paid for the oil change, as I was leaving I notice a noise in my car, and later on I notice they forgot to put the oil cap on my car, and every time I take it to them, my car makes a weird noise. I drove all the way from Nevada cause the only nissna dealer close to me are in Utah. I haven't had pleasant experiences on the Nissan dealers tried 3 so far, the one in salt lake, they overfill my car with oil, so I was having problems, and now this one forgeting my oil cap, car was licking, smelling like something was burned. Definately not going back to this dealership it suppose to be number 1 and the Job they did to my car was horrible, also felt like they treated me like crap. Maybe they were having a bad day or just didn't care I could of died cause my car almost got set on fire driving back home. Well maybe it was just bad luck who knows.

Stellar Service Experience!

I took my Infiniti to get serviced here because of a possible problem with the transmission.Anthony Nichols greeted me and he was very nice and helpful. He helped find someone that I could drive with to show the problem. On the drive we didn't find anything wrong so Anthony told me that I could leave the vehicle there so they could run a diagnostic test which was going to cost me around $100.I left the vehicle there and within a few hours I got a call from Anthony saying that the diagnostic was finished and the car was ready to be picked up. He told me that they didn't find anything wrong with the transmission but they did find that the brakes and rotors needed to be replaced and offered to service them.Upon arrival Anthony told me that they wouldn't charge me anything because they didn't find anything wrong with the car. I was extremely surprised and happy by this and thanked him. When I got to my car I found that it had been washed and was spotless. I immediately turned around to go back in and thank Anthony again for the stellar service experience.I would absolutely go back and would recommend Anthony and this dealership because of the amazing experience I had here.

Worst dealership I have EVER dealt with.

This is the absolute worst dealership I have dealt with. I wouldn't recommend it to my worst enemy. They have the WORST customer service. They hire people with no experience and do not care about their customers at all. If you are looking to buy a car DO NOT GO TO TIM DAHLE!!!! They waste hours of your time. Some cars don't even come with floor mats. They allow people to drive cars off of the lot when they aren't even qualified for them. They run your credit through endless amounts of banks over the course of WEEKS (which lowers your credit score by the way). The managers hide when you go in to talk to them. They tell the secretaries to say it's their day off when you try to call. Honestly I could go on and on. Ultimately DO NOT GO TO TIM DAHLE to purchase a car. Ever. I hope some people read this so they don't make the same mistake we did. Protect your money and your credit score and DO NOT GO TO TIM DAHLE!!!

Best Car Salesman Ever

Working with Jeffrey Lowe was amazing. He was really interested in what we wanted and worked with us until midnight to get us the best deal ever. He is very dedicated to helping his customers find the right vehicle and the best deal in town.

Worst Dealership from top to bottom

Leased an Armada back in 2008. Was promised a dvd player and was told to bring it back so they can install it. My wife scheduled an appointment immediately. She dropped it off before work at 8am. Called to be picked up from work at 5pm. Our Armada was sitting in the same exact place it was all day, they said sorry bring it back in 2 days. For the next 2 weeks she dropped it off 3 times in that time period and the same thing happened, NO ONE touched it or worked on it. Basically was parked there ALL Day. I finally went in to the dealership and yelled at them. They said it was not supposed to come with one and we can pay $1200 to install one. They said the sales person that promised us is not with them any longer. So, I told them off and forgot about it. They never did anything about it, even though the papers we signed said they would install a dvd player. That was the first mistake. We decided to buy the Armada in 2011. Another sales person said he took care of it in calling the bank for us and sold it to us. They never paid the vehicle off for almost two months. I had to call the bank and the dealership to take care of it. When I talked to the bank if they received the check. The check was $7000 less than what I signed the loan for. Basically the dealer scammed us in signing a loan that was more than what the pay off was and he took the $7000 to the bank. Went and complained to the dealership, they said he no longer is with them and they cannot do anything to help us. So basically we are now upside down SEVEN THOUSAND dollars in our vehicle. That was the 2nd mistake.January of 2015. Went to change the oil, I have been loyal to this dealership of changing oil and fixing everything they tell me because I want to take care of my car and thought that the dealer wanted to as well. What an idiot I was. They just opened their new place so I took my vehicle in to do the oil change and the first thing out of the service guys mouth was, do you have a warranty on the car? I said no. That opened a whole new can. I showed up to pick up my vehicle and was smacked with a huge list of things that I need to fix on the armada. Funny thing is, that the service guy did not even look at my records. 95% of the list he told me to fix, I had just dropped a lot of money on the previous visit to fix those things!! So he back tracked and told me oh so yeah you don't need to fix those just the exhaust manifold for $4100.00. Yeah suspicious, basically he did not even look at my vehicle and just gave me a list of things that need to be fixed because there was no warranty on it. Found out later that the Armada has a problem with the exhaust manifold cracking at around 70,000 miles. I specifically remember coming in to fix that. They lied to me and told me they corrected the crack for $400 when all they did was band aid it until my warranty ran out. They should have changed it out under warranty at that time and basically screwed me. That was my last and final mistake with these guys. I left that place traded that vehicle with another dealership. I hope that somehow my armada end up back at Tim Dahle Nissan of sandy in south towne so they can repair everything. So bit of advice. Do not, I repeat DO NOT trust or buy or do ANYTHING with this dealership. They are crooks from the top managers and owners to the bottom.

Experienced and respectful employee's matter!!!

After having a terrible experience a year and a half ago, I have to say that Matt Fredericks turned my views about this dealership around. It's sad but true how one person can almost ruin it for everyone else. Here's the story: about 18 month ago my husband wanted to purchase "me" a vehicle so we went down to Tim Dahle Nissan to look at them. As soon as we were there the salesman spoke only to my husband and didn't seem to care what it was that I wanted. He kept trying to sell him the vehicle he thought would go great for him (Completely disrespectful). My husband kept informing him that we were there to buy his wife "ME" a vehicle. After what felt like forever I gave up trying to give my opinion about what I really wanted we ended up leaving the car lot with something I HATED! (I guess it was good that I didn't trade my vehicle in at that time). The next day we went back in with the vehicle and worked with someone else to get into a different leased vehicle. I honestly didn't want to buy anything from them because of my bad experience the day before. I had burned into my mind that I would NEVER go there again until I discovered that a salesman we had purchased 4 cars from previously had recently been hired on. Time Dahle is lucky to have someone like Matt Fredericks who truly cares about everyone and also listens to what it is that the customer wants. Hope he stays put so I can continue to purchase the vehicles I prefer...NISSAN! I now LOVE my car......

Best Car sales man Every

Working with Matt Fredericks was beyond any sales person I have ever worked with. Listened to what I was looking for not what he wanted to sell me. He was by far the best sales person I have every worked with!!!!

best experience I have had

I was working with another dealership and it was the worst experience I ever had. I got in touch with Jeffery Lowe here and he did am amazing job getting me into a new a car. It was the best car buying experience I have ever had.

Not honorable or ethical

I am not one to usually write a review much less complain about anything but my intent here is to hopefully save others from wasting their time or to get Tim Dahle Nissan to fix a big problem. Last Saturday I found a couple Jeeps on ksl and loaded up my family to look at them, after calling to verify that the add was accurate, that the Jeeps were available and set up a meeting time to come look of course. We arrived at our scheduled meeting time to find that the salesman we set the meeting up with was with another customer (not sure why we had a "meeting time" but o well). Another salesman was happy to help an facilitated a test drive. During the test drive the 4 wheel drive cable appeared to come disconnected (I am not a mechanic but that's what it felt like) we went into the dealership as it seemed like an easy fix and we could proceed. The salesman asked if he could earn my business and I said yes and I offered him the full asking price listed on ksl in cash (plus tax, title, etc of course) he said sure no problem an ran around the dealership like usual talking with other employees assuming managers. They told me it might take 25 minutes to complete the service. I explained I had another appointment to get to and assuming everything was fine with the 4x4 we would buy it. He said he would call me as soon as he knew. 15 minutes later he called to tell me that apparently this was the first time it had been in the service department in the Jeeps 1.5 month stay at the dealership since it was traded in and that although the cable was a quick easy fix the Jeep would need new brakes front and rear, new tires and wheels to pass inspection (the ones on it were "too big") it would also need mudflaps. This would cost me an additional $2000 Yes 2 thousand American dollars, additional, on top of the add price and I had to pay for it. I asked if there was any way I could purchase the vehicle "as is" because I liked the way it was with the big oversized tires (34.5" tall tires on a jeep wrangler unlimited is not too big mind you). He told me "no it was against company policy and it might be illegal" to do that. He said it would be going to auction on Monday (yesterday) as I right this review the vehicle is now listed for $1200 more and reads ***pre auction*** "as is" ***purchaser responsible for tax title registration and licensing***. WHAT!! This was against company policy and maybe illegal, oh I see they just wanted the extra $1200. Nice! Horrible business practices. Send it to auction and take a loss there while ticking off a customer, rather than take a loss or break even while doing what your add said that you would do. Trust me when I say that these guys are crooks and need to learn a valuable lesson here. I was in no way trying to take advantage of anyone. The add was listed at full NADA retail, it happened to be exactly what I wanted so I offered full price (to my wife's disliking, but it was worth that to me). Might I give some advice here Tim Dahle as I have been in the customer service business for 20 years, before you advertise something make sure you can make a necessary profit on the price listed or have a prudent business plan why it still makes fiscal or financial sense to break even or take a loss on the advertised vehicle. If you somehow managed to still screw up, you honor what you say you would do. If there is a loss to take, take it with a delighted customer that will tell everyone how great you were during a time of turbulence. Never undermine the power of a upset customer. A happy customer might tell a few people his pleasant experiences but an unhappy customer will tell everyone who will listen how horrible you are. You tell me which cost more in the long run. Good luck with your new building an sorting out your major issues. As for me and anyone who will listen, we will support an ethical company and stay clear of yours. -Regards Chris C

Great Service, Friendly Staff

I came into this facility after a friend recommended it. I drove into the express service area and was greeted by Taylor. He was very professional and friendly. He promised that my car would be done in a timely manner. I had my son with me so time was important. We went into the waiting room, which by the way is amazing. Very nice waiting area. Before I knew it, Taylor came around the corner and told me our car was ready. I am definately coming back here and have recommended it to my family and friends. Thank you Taylor and Tim Dahle Nisson!

The best car buying experience ever.

I have went to many dealerships, and by far the best overall service I could have asked for! Jeffrey Lowe was humble, friendly and worked with all of my needs and wants. I got the best deal in about 15 different dealerships that I was looking. I would recommend him and the dealership to anyone!

Very Disappointing Experience

I spoke with Devon Dillenburg on 10/18/14 inquiring about a 2014 Nissan Maxima on the lot. I schedule an appointment to meet with him that evening. I broke the first law of car buying - don't go car shopping at night! Anyway, I found a Maxima that would meet my needs. Before test driving it, I did inspect the vehicle, but it was very dirty and it was dark. Agreed on a price for the vehicle and the trade-in value for my current vehicle. Not the best price out there, but I am not the type to grind the dealership over price. The F&I experience with Bruce Cherrington was the most uncomfortable experience I have ever had (and I have purchased a lot of cars!) This was the first time I had done a lease, and frankly didn't understand the terms of my lease well, but decided to wait and ask NMAC instead of prolonging the agony. Also, the dealership tacks on a $100 "maintenance package" without informing the customer and seems priced high for what the customer gets. Bruce didn't seem to know what he was doing and took him 2-3 times to print out each piece of paperwork and did not offer to explain anything to me. I know this is not entirely his fault, I should have taken charge and asked to work with someone else. I took delivery at 9:00PM. Again, it was dark and I took delivery in the parking lot, which was pretty dark (mistake # 2 - always insist on inspecting the vehicle in the service bay if at night). The next morning, I got in the vehicle to go to Costco. That's when I discovered how bad of shape the vehicle was delivered to me in. There was fruit roll-up stuck to the passenger side seat, some other foreign material stuck to the driver's side seat, and miscellaneous stains all over the seats (all of them). There was tar & bug "guts" all over the vehicle. The adhesive from the covering put on at the factory hadn't been removed thoroughly, so every piece of dirt was stuck to the adhesive (the car sat on the lot for about a year). The scuff marks on the driver door & driver seat are so bad the plastic is damaged. There are at least 5 paint chips (as far as I can see). The entire interior was dirty - there was dirt on the door threshhold, carpet was dirty... I could go on and on. I ended up spending 6 hours cleaning the inside & outside of the vehicle. My neighbor came over, who was a sales manager at a Chevrolet dealership for 6 years, who said the car was "disgusting" and would have fired the lot techs & salesperson who delivered a car in such condition.Worse than that was the customer service. I never received a follow up from Devon, although he said he called (I double-check my sales paperwork and they had the right phone numbers, both work and home). I ended up emailing him just to tell him how bad the vehicle was delivered to me in. The car was delivered without the Monroney sticker (which is a violation of federal law) and the key tag (which is needed to make keys in the event both keys are lost). Since taking delivery, it has already been to the dealership twice - once because the transmission wouldn't engage in reverse and another because the heater had a burning smell. This is my 3rd Nissan, and my 2nd from Tim Dahle Nissan. I definitely am done with Tim Dahle and will not buy another Nissan. Through this experience, I have learned that the dealership is more important than the vehicle when making the purchase! On the bright side, at least this is a lease and I learned a valuable (but expensive lesson) about how to buy a car.**UPDATE:** Things just got worse after the experience. I recieved a call from the dealership that my plates were in. When I went there, I was told I "needed to talk to Finance." I waited... and waited... and waited. Then I was told that the payoff for my trade was short and I owed them $165 dollars... right then. I ended up paying it (luckily they take credit cards). I gave Devon an EXACT 20-day payoff from the finance company (I logged on while at the dealership and gave it to him). Somewhere between Devon and Finance the number was revised down. I sent an e-mail to Alen Maric and received a call from Mark Ingleby, but couldn't answer because I was driving at the time (and my steering wheel controls don't work). I called him back, but he was "busy," and never received a call back. The only reason to go to Tim Dahle Nissan is for price, and make sure you get EVERYTHING in writing and don't let your guard down. Worst car buying experience ever!!

Top notch customer service

We went in to trade in two cars for one big family car. Justin Whitaker helped us out and got us a great deal! he was patient and was able to answer all of our questions. Great experience!!!

Great customer service

We went in to trade in two cars for one big family car. Justin Whitaker helped us out and got us a great deal! he was patient and was able to answer all of our questions. Great experience!!!

Best car buying experience ever.

Take all the stereotypes and fears you have about buying a car, and throw them out the window. This place is awesome. I was helped by Jeffrey Lowe, whose main goal the whole time was to get me the car I needed at a price I could afford. Everyone was so friendly and helpful. 5 Star Experience all around, I would recommend these guys to anyone buying a car, regardless whether they are looking at a Nissan or not.

Great Customer Service!

Went in with friend to look at getting her a new car the other day. She was looking to trade in her '05 Nissan Sentra for something newer. Steven was the salesperson that helped us out and he was great! Very friendly, professional, and knowledgeable about the different models. Ryan went over options for financing and was super friendly and professional as well! I would definitely recommend this dealership to someone else!

Insulting

I am sick and tired of the games played by this and many other dealerships. Someone please tell me why there are 3 or 4 different prices for the same vehicle? The assumtion is that the customer is completely ignorant, so the dealer presents him with the worst possible terms. I have a print-out from a Nissan competitor in SLC with a quote for the exact car I just drove at Tim Dahle: a 2014 Pathfinder S AWD. The lease terms from Garff were over $100 LESS per month in payment, with $800 less due at delivery. Now, I'm sure that after hours of haggling and the usual back and forth BS, I might have got a similar deal from Dalhe. But this is 2014, not 1974, and I REFUSE to shop this way EVER AGAIN. It insults my intelligence, and wastes my time. To add further insult, I was quoted an absolutely ridiculous trade-in value for my vehicle, even though Mr Popp had not seen my car, nor had any idea what the retail value was. Again, this is just plain insulting, because it assumes I am stupid and gullible.I await your response.

Family upgrade

After months of searching trying to figure out what we wanted in a suv we finally decided that we wanted a nissan armada we came down to tim dale after going to several other car lots and no salesman even talking to us jimmy welcomed us as soon as we drove on the lot he was extremely helpful finding us exactly what we wanted once we got down to negotiations we made jimmy run back and forth between us and the sales manager a few times but finally came to a number we could agree to we then got in to the finance office with Russ he took great care of us took the time to explain all our options and what we were signing made it a really great Experience We have nothing but good things to say about tim dale nissan in sandy it's only been a couple weeks since we bought our suv but we have told anyone who will listen what a great experience we had.

Great Customer Service

We purchased a vehicle yesterday. The customer service was amazing. Peter helped us throughout the day finding out information and sending needed documents to be able to come to Utah from Idaho to purchase the vehicle. Everyone was very friendly and the paperwork was done quickly and efficiently. We would definitely purchase here again.

Nothing Special

I was promised that my new purchase (new, used purchase) would not smell like smoke when I came to pick it up. It still smelled like smoke, and it to this day still smells like smoke. Unfortunately if you sit in there for a long time, you smell like smoke. They said the bomb they used would take a few days to settle in, but it has been over a week and the smell is worse than ever. When I came to purchase the car, it took 40 minutes for them to find the keys to my car. When I was haggling on the price, it took an hour of back and forth with management to get an approved price. When I called in to inquire about the vehicle, it was not detailed, washed or cleaned out for the test drive. I would definitely not travel out of my way again to buy a vehicle here.

Absolutely Outstanding from start to finish.

I recently purchased a Jeep Wrangler Unlimited Sport from Donny at Tim Dahle. I've been searching for this very vehicle for months and not only did Donny reach and let me know they had something I might like, he scheduled a test drive with me that very same day, worked with me all evening to get the deal where it needed to be, and stayed on it until I drove it off the lot that night.As a woman, it can be intimidating to walk into a dealership--there is a stigma about what we know/don't know and believe me, other dealerships I've dealt with have perpetuated that stereotype. Not at Tim Dahle. Donny treated me with respect, demonstrated exceptional knowledge, and provided absolute professionalism from the test drive to the final paperwork.Too often, people only take the time to post reviews when an experience is negative. I am happy to say that the opposite is true in this case. My experience was first class all the way.

Nissan Altima buying experience

Jeffrey thank you for your time spent to help me find a car I looked for. I appreciate your kind, patience and willingness to help. Thank you for a good car deal that has been done today. It was a pleasure to work with you personaly and another 2 guys: Ernie Willits and Russ Sharples.Exellent dealership office and the best team I met in SLC.Wish you all the best.Igor Klimkov

Exelente Experience

Jeffrey I appreciate your kind, patience and dedication to helping me to fin the right car for my, thank you very much.I grade you 10 over 10 for your excelent customer serviceAlexander Marulanda

EXCELLENT SERVICE

Stephen Galasso is the best. He was no pressure, no hype and made our car-buying experience very rewarding. We told him we hoped he would still be at Tim Dahle when we bought our next car. He's a smooth operator. We give him five stars!!

Wonderful Service!

I was looking for a new car and knew nothing about cars. When I pulled up Chase was welcoming and very friendly. He was very knowledgeable about the cars and helped me find something that was in my price range. He wasn't too pushy and demanding at all! He made me feel right at home and I enjoyed my experience there very much!

Awesome place

I had a great experience buying my car at Tim Dahle Sandy. Once I decided which car I wanted, the process went very fast compared to other dealerships. Thank you Donny for being a professional and courteous employee.

Lease 2014 Nissan Leaf

Justin and the management team worked very hard to get me a lease that I could afford on a Leaf all electric car. I am very happy with the first week of driving the car. If you can live with the range of the vehicle (advertised as 100 miles/charge, but probably more like 80) I would highly recommend Justin, the car and dealership.

Great Deal, Great Place to buy a car

Never in a million years would I have thought that buying a car could be so easy and smooth. Not only did I get the perfect car we were looking for but we got a super good deal! Stephen made the process very smooth and is great to work with. He followed up with me the very next day. I thought he was calling me to tell me I didn't get approved or they need more money, in my head I thought, (I knew it was too good to be true). But I was sooo wrong. He only called to make sure I was happy and loved my truck. Thanks Tim Dahle and Thanks Stephen. I will be back, but hopefully not soon.

Above and beyond...

We received exceptional service! My husband and I saw a KSL ad for a 2003 Honda accord at Tim Dahle. We happened to be driving by and on the spur of the moment called the dealership and said we wanted to look at the car, we would be there in 5 minutes. When we arrived we were told the car had been loaded and sent to auction within the last hour. Devon Dillenburg proceeded to call the truck driver with the auction vehicles. He stopped the truck, met the driver and retrieved the car. All within one hour's time Devon was back at the dealership with the car ready for us to take a test drive. Wow! Thank you Devon and Tim Dahle for the exceptional, thoughtful, and pleasant service. You really went above and beyond our expectations:)

Awesome Experience

Braydan and Peter were AMAZING to work with!!! They weren't pushy, and didn't try and talk us into anything we didn't want. It took a few days for them to find the exact vehicle we were looking for a the exact price, but they called every day to let me know they were still looking and hadn't forgotten me.Even after the purchase was made they went out of their way to make sure we were happy and felt confident in our purchase.The overall experience was really wonderful- I have never had SO MUCH FUN buying a car!!!Thank you Braydan and Peter, you 2 are STUPENDOUS!!!!

Best salesman in all of Utah!!!

I have purchased several cars from Juve he is truly the best! He will do anything in his power to get you the best deal!

Go see Juventino!

Going into a Dealership is nerve wrecking. Juventino made us feel welcome and relaxed. He was very friendly and professional. I will recommend him to all my friends and family!!

vip service every time i go there

Juventino Milano is the best great and friendly sales man you guys are lucky to have him this is the 5th car I buy from him.... He is awesome !

Best dealership on this planet.

All of the staff has been so helpful to me. Nissan, Sandy is my all time favorite dealership, and I'm so happy to have purchased my first car with them. I will stick to this dealership until the end of time. They make sure their customers are number one priority, nobody ignores you. They offer you anything just so you can feel comfortable. I recommend everyone go to this dealership.

First "NEW" car

I've aways purchased used cars to save a little money. Justin discussed our options and got us into a brand new Nissan Rogue for what we were paying for our used crossover SUV! I couldn't be happier with the service, price and product. I've already told many friends about the positive experience working with Justin.

misses

stephen was soo incredible.! he really took care of me. he couldnt get me into the vehicle i was looking at but he did get me into a brand new, nicer vehicle.! & gave me alot for my trade in.! also, they tinted the windows for me & stephen always washes my vehicle when i ask him to. he wasnt pushy nor negative. he was really happy to assist me & i am glad he was the one that was there that day to take care of me. ive already recommended a couple people to head over there if they ever want to get a new vehicle. every single person there knows me by my vehicle because shes soo unique (which is great.!) & they are always asking me how i like my new baby.! all in all, ill be a loyal customer to not only stephen but to tim dahle, as well. thank you for the great customer service.! :)

misses

stephen was soo incredible.! he really took care of me. he couldnt get me into the vehicle i was looking at but he did get me into a brand new, nicer vehicle.! & gave me alot for my trade in.! also, they tinted the windows for me & stephen always washes my vehicle when i ask him to. he wasnt pushy nor negative. he was really happy to assist me & i am glad he was the one that was there that day to take care of me. ive already recommended a couple people to head over there if they ever want to get a new vehicle. every single person there knows me by my vehicle because shes soo unique (which is great.!) & they are always asking me how i like my new baby.! all in all, ill be a loyal customer to not only stephen but to tim dahle, as well. thank you for the great customer service.! :)

Love Them !!!!

Talk about no jerking around! I was thrilled that they listened and that I drove away with the car of my dreams ,paying a monthly payment that I was comfortable with:) they accommodated my children by buying them snacks and coloring options . I felt at ease like I was dealing with an old friend. Love them and recommend them highly!!

So Friendly!

Friendly and understanding with a 3 year old running around. We really appreciated the hospitality considering we traveled 4 hours just to buy from them.

Nissan frontier

Customer service was amazing. Didn't feel pressured into the sale. Explained the deals in dept. Worked very with the situations that could of posed a issue. Very friendly and respectful. Would recommend for other customers

Excellent Service

my experience with Tim Dahle Nissan and Donny McCurdy was excellent. I have other Nissan vehicles that were serviced this dealership and they have been wonderful to work with. The service department completed the work quickly and even gave me another vehicle to drive for those few days. I drove 250 miles to purchase my new car just because this dealership provides such excellent service. Donny McCurdy was awesome! He worked with my budget showing me several cars and getting me into the right one. He was very helpful and his follow through in making sure everything was in place, made all the difference. I would highly recommend this dealership and Donny to anyone. Thanks Donny!

New car - excited Juke owners

Devon Dillenburg's customer service and follow through was impeccable! From the beginning of our experience via internet sales all the way through at the Dealership was above and beyond! When things got a little tricky and the manager on duty, Mark Ingleby, did NOT extend the greatest customer service or follow through (to say the least), Devon remained calm, interested and and sincere in his care and concern. We would recommend Devon's expertise and general service to our friends looking for a Nissan. Also, Ruben in the detail shop was amazing as well. His attention to detail and customer satisfaction was top notch! He went above and beyond in order to please his bosses and his customers. He certainly deserves a raise!!! Thank you, Devon and Ruben! We look forward to many years as happy Juke owners!!!

Great service!

Received great service in a very friendly atmosphere. The dealership was very nice, clean and easy to navigate. Jim Renshaw was a great sale representative and Ernie Willits (sales manager) was great to work with as well. Both were friendly, fun and made the whole experience very enjoyable.

I started out at another competing dealership and came...

I started out at another competing dealership and came over to look at the Nissan Rogue. Cameron sold me on it in about 5 minutes. The negotiating process was extremely fast compared to previous experiences. They even let me take a Rogue home for a few hours to test out on my own. I returned later to my financing paperwork all complete and ready to sign. The whole process was very painless and refreshing!

I had a great experience we spent most of the time...

I had a great experience we spent most of the time laughing and actually made me feel like at home and like I was part of the family.

I first want to say that Justin Brackett was a wonderful...

I first want to say that Justin Brackett was a wonderful salesperson and none of my review is about him. He was the only good thing about the entire car "buying" experience at Tim Dahle Nissan of Sandy. I went into the Nissan dealership wanting to look at different options of new and used cars. Justin was able to find me a car that I loved with every being of my body. It seemed liked this car was made for me. Never in the world did I believe that with my credit I was going to be able to have a brand new car. After picking out the car and falling in love. We go to do the financing. Everything was going well. We do some negotiating with the "bank". I was never told which bank it was. I automatically assumed that it was just the in house Nissan financing. We finally get to a point that I was comfortable with payment. I sign a bunch of papers. And they said the car was mine. SIx weeks later I get a phone call from James Baker stating I needed to sign more papers. I go in and find out that the car was never actually financed. When I go in they tell me my payment was going up $60 on top of my payment that was already on the top of my budget. At that point they said that if anything thing else happened with the financing that I would be told. NEVER A PHONE CALL RECIEVED after that point. So, I a first time car buying thought everything was fine. Then one day I get a very nasty letter in the mail demanding me to return the car. And that I was going to have to pay for the mileage that was put on the car. NEVER WAS I TOLD THAT IF ANYTHING HAPPENED THAT I WOULD HAVE TO PAY FOR THE MILEAGE ON THE CAR I WAS TOLD I PURCHASED!!!!! After all this James Baker is the worst human being and needs a longgggggg class in customer service. NEVER WILL I EVER RECOMMEND TIM DAHLE OR NISSAN.

My husband and I arrived at the dealership late Saturday...

My husband and I arrived at the dealership late Saturday night not knowing what SUV we would be interested in and not really looking to purchase. Hamilton was very patient with us and showed us options and every questions we had he was able to answer. Hamilton was supposed to be leaving but he stayed late and did not pressure us in anyway to make the purchase or to hurry us into a decision just so he could leave. He worked hard to get us the best deal that would work for our payment range and to get us a good price for our trade in. He made sure the car was full of fuel and detailed so that when we arrived Monday to pick up the car is was ready. Again he stayed late to make sure we were happy and we knew how all the buttons and options worked. I would defiantly recommend Hamilton to any of my friends and family.

Great Dealership and friendly people

My husband and I arrived at the dealership late Saturday night not knowing what SUV we would be interested in and not really looking to purchase. Hamilton was very patient with us and showed us options and every questions we had he was able to answer. Hamilton was supposed to be leaving but he stayed late and did not pressure us in anyway to make the purchase or to hurry us into a decision just so he could leave. He worked hard to get us the best deal that would work for our payment range and to get us a good price for our trade in. He made sure the car was full of fuel and detailed so that when we arrived Monday to pick up the car is was ready. Again he stayed late to make sure we were happy and we knew how all the buttons and options worked. I would defiantly recommend Hamilton to any of my friends and family

Braydan listened to what we wanted, and focused on just...

Braydan listened to what we wanted, and focused on just that. He gave excellent professional service! Me and my fiance are very pleased with our car buying results BECAUSE of Brayden. When we are ready for our next car, we will be looking for Brayden to help us out. -Yvonne Sandoval

Great Customer Service

It's a great and friendly place to buy a car. Hamilton was very helpful with an awesome attitude!. He will find the perfect car for your necessities.

We worked with Braydan Bunce in getting our Juke. He was...

We worked with Braydan Bunce in getting our Juke. He was very good to work with. We told him that we don't want to go back and forth with a price, but willing to pay a fair price for the Juke's. We agreed on a price, he took it to the managers, we were set I thought. Now the finance part with Zach Stilson, when I ask what the interest rate was, he tells me 5%, but really was 5.99%. Then try to sell me extended warranty show me what the new monthly payment would be. So I ask what the total cost of the extended warranty, Zach tells me $1400 but again its not so it's $1497. Now he tells me he will lower the interest rate to 4%, but again not so 4.99%. Then went I got home looking over the paperwork Zach added a Key replacement charge of $300. After signing so many papers by the end you just want to get done. I guess that's why they leave the most important paper to sign to the last. Zach was very miss leading I would not want to deal with him again

Great service. Hamilton is very honest person, excellent...

Great service. Hamilton is very honest person, excellent seller skills. Very focused in ours needs. Looking to resolve all our questions. And find the best way to guarantee the customer satisfaction.

Great buying experience!

Ryan and Dustin were very friendly and answered the questions I had and NEVER made feel uncomfortable or pressured. This type of service and professionalism is very hard to find these day and I would not have bought a new Maxima if I had not met them. It has been a unique and pleasant experience to work with Tim Dahle Nissan and their staff.

Ryan and Dustin were very friendly and answered the...

Ryan and Dustin were very friendly and answered the questions I had and NEVER made feel uncomfortable or pressured. This type of service and professionalism is very hard to find these day and I would not have bought a new Maxima if I had not met them. It has been a unique and pleasant experience to work with Tim Dahle Nissan and their staff.

Yo solo fui a ver los carros nuevos y usados, y Hamilton...

Yo solo fui a ver los carros nuevos y usados, y Hamilton Ruiz, me dio muchas razones y consejos para comprar un carro Nuevo y en un precio razonable, y ahora tengo un Nissan Maxima 2014.Gracias Hamilton R.

My wife and I went into Tim Dahle Nissan not knowing what...

My wife and I went into Tim Dahle Nissan not knowing what to expect. We were referred to Josh Edson and believe me it was a great experience. He worked with us and explained how he could help us get into a new Nissan. He recommended several Nissan Quests, and went over each one of them with us. He even compared the benefits of buying a used one over a new one. He explained everything. He went over every detail of the financing, so that we knew what we were paying and why. We have never had a car buying experience like this. It was by far the best one we have ever had. I highly recommend Josh as your next car salesman. And he is such a nice person too!!

I received awesome service from Tim Dahle Nissan. Steve...

I received awesome service from Tim Dahle Nissan. Steve was very knowledgeable and helped make my decision easier. No pressure from Steve or the staff. I would highly recommend working with Steve Galaso. I was very happy with only spending 2 hours total buying my Rogue. I feel I got an excellent price and their very best service. Thanks Steve and all that help me purchase my Rogue. I love it!

Tim Dahle Nissan of Sandy was one of several dealers in...

Tim Dahle Nissan of Sandy was one of several dealers in the Salt Lake Valley that I contacted toward the end of October 2013, as I was in the market for a 2013 Nissan Juke Nismo. I can honestly say that I have never had a better buying experience ANYWHERE. Devon Dillenburg and James Baker were an absolute delight to deal with! I was most impressed at how no stone was left un-turned; how any and all concerns or questions I had were addressed in a direct and professional manner. I can't recommend this dealership enough. If the buying experience was this good, I can only imagine how great their service department must be!

We received a promotional email from Steve Pace about...

We received a promotional email from Steve Pace about potentially buying our car back and getting us into a newer model. Although we were happy with what we had, we wanted to explore options if it meant lowering our payment. When we arrived, Steven Galaso was the salesman who helped us out and we could not be happier with how awesome he was. Steven was laid back and didn't pressure us at all. He heard and truly listened to what we wanted and ended up getting us in a newer car with a lower payment like we wanted. We weren't planning on getting a new car, but Steven's amazing service and friendliness made it possible. After we bought the car, Steven continued his great service by following up with us and making sure we were taken care of and happy with our car. Within a few weeks, we actually had a nail in our tire. We were quoted a replacement by the service department, but when Steven heard about this, he went above and beyond to find ways to get it taken care of. I would recommend him to anyone seeking out their next car purchase. *In addition to Steven, the entire staff at Tim Dahle was nothing but friendly. JD in the service department was great, and Brant in finance was equally awesome. Everyone from top to bottom made sure we were taken care of and happy without seeming or being fake about it. Truly professional service across the board.

My car wouldnt idle and I had it towed to Tim Dahle...

My car wouldnt idle and I had it towed to Tim Dahle Nissan (Southtown) for repair. The car has always gone to TD Nissan for oil changes and any repair work. My nephew has a code reader so we knew what repairs needed to be made. According to the reader the car needed a new Mass Flow Indicator. It took a day and a half before I got a call from the service advisor saying they had identified the problem. He indicated that the computer was broken and would I authorize a new one to be put in the car. The part was expensive but I agreed to have the computer replaced. About 30 minutes later, I received a call that all the keys and remotes would need to be reprogrammed, they sent a courier to retrieve them.An hour or so later I received another call from the service advisor, he explained that the computer they had just put in the car was also broken, and that they would need to replace the main wire harness. He mentioned something about the burnt wire smell when the car was brought in. I told him the car DIDNT have a burnt wire smell when it was brought in. I indicated that I wasnt sure what to do. The car is old and it probably isnt worth the money he was talking about to fix it. This occurred later on a Thursday afternoon. The service advisor then offered to supply a loaner car. I asked him how much the loaner car would cost me and he indicated there was no charge as long as my car was in their shop. I asked if I could keep the car until Monday and by then I would be able to make a better decision. That was agreed to by the service advisor.After careful consideration, I decided not to fix my car. I returned the loaner car to the dealership on Monday morning. The service advisor assigned to me wasnt into work yet and I was not able to find anyone to check the loaner car into. While waiting, I asked another service advisor for the key to my car as I wanted to start cleaning out my personal items. It took nearly 20 minutes for the key to be located. When I went out to my car it was in the parking lot unlocked. I wonder how long it was unlocked for? Anyone could have gotten into the car and got my personal information. When I got into the car, there was a distinct and strong smell of burnt wire. I had a bag with me and put my personal information into the bag. I locked the car, went back into the service dept to let them know I would be back in about an hour.Upon my return, the service advisor had arrived. I told him I had decided not to have the car repaired due to the high costs and that I had already talked to the service manager about leaving my car in their lot for approximately 2 days. The service advisor then said so we need to settle up on the bill. The bill? I said. He indicated I would need to pay for the diagnostic and the computer they put into my car that they broke. Really? Why do I need to pay for a computer that you broke? He started adjusting the price down and then also told me the loaner was really a rental since I had decided not to have my car repaired at their shop. I had no problem paying for the diagnostic, except they never figured out what the problem was with my car. And now I am required to pay for the computer they broke and a rental car that was represented to me as a loaner and not a rental? I attempted to understand why I am responsible for a part that they broke. He indicated if I had them make all the repairs (including the computer and my main wiring harness that they burned up) and pay for it then the part (the computer) would be covered under the warranty. I still dont understand. After several minutes of arguing I told the service advisor I was getting a lawyer and I left.I cant believe this dealership would treat anyone this way. I bought my car from them and the car has been serviced by them for many years. I havent had a problem before. Now I will NEVER go there again and have already told my friends to steer clear of Tim Dahale Nissan at Southtown auto mall. I took my car in for repair, not only couldnt they diagnose the problem and fix it, they managed to burn up the wiring harness. I am not convinced the computer was broken when it went in because they told me when they put in the new computer it was sending the same error codes as the old computer. I dont think their mechanic knew what he was doing and so instead of having my car fixed I was forced to buy a new car AND pay for a stupid rental car that they told me there would be no charge for. The whole process cost me almost $1000.00 AND the car is broken worse than when I brought it into them.Dont go to Tim Dahle Nissan at Southtown. At first they were nice to me but as soon as they realized I decided not to pay for additional parts and repairs they were a little unreasonable, OK allot unreasonable. I was even threatened with we have recorded every conversation we had. Great maybe the staff there should listen to the conversations so they can learn how NOT to treat a customer. Denise P.

It was great, we had good service. Everything was great,...

It was great, we had good service. Everything was great, they explained everything about the car and financing about the car. Steven Galaso was an awesome employee, He gave us many options on picking a car for our family. He gave us more then we expected. Everyone the employee's were respectful and greeting. Thank you to Steven Galaso to find the right car for me and my family, because he spoke spanish, which made it much easier for me. Thank You so much!

Thank You

It was great, we had good service. Everything was great, they explained everything about the car and financing about the car. Steven Galaso was an awesome employee, He gave us many options on picking a car for our family. He gave us more then we expected. Everyone the employee's were respectful and greeting. Thank you to Steven Galaso to find the right car for me and my family, because he spoke spanish, which made it much easier for me. Thank You so much!

I have only had bad experiences at car dealerships....

I have only had bad experiences at car dealerships. I've felt lied to and bullied into a car.When I went to Nissan I expected the same problems. But WOW they proved me wrong. When we went to Nissan we were immediately helped by Steve G. He was honest with us from the second we started talking with him. We found a 2013 that we liked and Steve was very detailed about the car. We worked with Ben for financing. He worked hard to find a lender to work with us. However due to our current credit situation the car was not going to be affordable for us. But not once did Ben or Steve try and talk us into the higher payment. Ben even came into work earlier on a Saturday to meet with us. He explained what all the banks said. He said that Steve was working on finding us a car for the approved price. Steve found us a car that we love and Ben found us the price we love. Steve even took the time to setup the Bluetooth for me and go to the gas station to fill up the car. It was a professional transaction. Ask for Steve when you go in. He is a pro and if you get Ben for financing you are in really good hands!!! Thanks Steve and Ben!

John was super awesome! Every time we have ever gone to...

John was super awesome! Every time we have ever gone to buy a car the sales people are pushy, rude, and just don't understand what we want and we need... But, with John he was very nice, got to know us. Showed us everything that we wanted to see. Joked with us and just made it a joy. He answered all of or questions. If you ever need a car. GO HERE and SEE HIM.

Best experience buy a car EVER!

John was super awesome! Every time we have ever gone to buy a car the sales people are pushy, rude, and just don't understand what we want and we need... But, with John he was very nice, got to know us. Showed us everything that we wanted to see. Joked with us and just made it a joy. He answered all of or questions. If you ever need a car. GO HERE and SEE HIM.

Buying a vehicle from Tim Dahle has been the best car...

Buying a vehicle from Tim Dahle has been the best car experience for the past 37 years.We have had a couple of Nissan vehicles, so we are accustom to the reliability. Generally the car is not the difficulty in buying; usually the difficulty is who you buy the car from.Stephen Galaso met us as we were walking up to the dealership. "On no, now it begins", I thought. But it turned out my apprehension was misguided. Stephen came off as sincere and honest (which I have found to be his nature over the last several months). We talked about our needs, what type of car we wanted, what it would be used for, mileage, up keep, etc.; all of the things that were important to us, but are usually too timid to bring up in sales environment.We had a pretty good idea about what we wanted, but Stephen just reassured us and made a number of other positive points we didn't even think of. It wasn't as if he was "selling us", but rather confirming what type of car, a n Altima, would meet our needs now and well into the future.In the past, financing meant open-your-wallet-and-don't-look-while-we-help-ourselves (or at least that's how it has felt).Not at Tim Dahle. Yea, there was some give and take--after all it is a business. But in the end, we were able to come to a mutually beneficial agreement that meant we got the car we wanted at an acceptable monthly payment. And they got one more sale in December.The coolest part--and I tell everyone about this--was when Stephen took us to the shop to pick up our new car. We stepped into the shop, a vehicle had a red cloth concealing the car. In a magical moment, someone pulled off the covering to reveal our shiny new 2013 red Altima to a round of applause and hoots and howlers by a dozen employees. I am still in awe at that scene. Spectacular.We have been back a couple of times for minor recall service that took surprisingly little time, oil changes (and a couple of car washes). Each time we have been treated with respect, invited to wait in their clean customer lounge and whatever was done was done as quickly and professionally as could be imagined. Even the cashier has made doing business with Tim Dahle a very positive.I even got a personal phone call from Tim to thank me for our business and to make sure we were happy with our experience.

I went into this dealership not even sure I could qualify...

I went into this dealership not even sure I could qualify to by any car at all, since my credit is bad. Not only did they finance a car for me, it was an absolutely beautiful Nissan Altima! They treated me like family, made the transition into my new car painless, and it's the best experience in car buying I've ever had! Mitch and Mirza worked hard to find the perfect car, and the finance people worked miracles to make my bad credit not quite so bad that I couldn't get my car...just like magic! Thanks, so much guys!

It was fast, friendly, and fun! It is the second time in...

It was fast, friendly, and fun! It is the second time in 3 months that our family has purchased a car here. All of the sales team was great!

I was just going to look at a car, but Steven made...

I was just going to look at a car, but Steven made everything so easy that I drove away in a new Pathfinder. This from someone who is NOT an impulsive buyer. A week later, I am still happy and have no regrets. Love my new car. Steven knows his stuff. Helpful, yet not pushy. Nice to deal with someone who loves his job. He even texted me to make sure everything was good after the sale. If you're considering a Nissan, check out Tim Dahle in Sandy and ask for Steven.

As for Steven Galaso

I was just going to look at a car, but Steven G made everything so easy that I drove away in a new Pathfinder. This from someone who is NOT an impulsive buyer. A week later, I am still happy and have no regrets. Love my new car. Steven knows his stuff. Helpful, yet not pushy. Nice to deal with someone who loves his job. He even texted me to make sure everything was good after the sale. If you're considering a Nissan, check out Tim Dahle in Sandy and ask for Steven.

Our salesperson Mac, was very helpful and patient with us...

Our salesperson Mac, was very helpful and patient with us during our multiple trips to the dealership thoughout the time it took us to make our decision to purchase our new Altima. He was not pushy but did keep in contact with us to answer questions and set up times to come in. During the negotiation process, Ryan, the sales manager, made our purchase very easy, and we felt comfortable with the price we paid for our vehicle. Our finance process went well, and when we had a question about our purchase contract, James corrected the error and we got what we wanted and not the extra add-ons we didn't. My only complaints are that the building itself was really cold, and I shivered throughout the entire time I was there, and that it seems like it takes forever (hours) to get through the car buying/financing process. I don't think this is an issue with this dealership, just the car buying process as a whole. Overall, we had a very positive experience at Tim Dahle Nissan in Sandy, and we would recommend buying a car there.

Love our new Altima

Our salesperson Mac, was very helpful and patient with us during our multiple trips to the dealership throughout the time it took us to make our decision to purchase our new Altima. He was not pushy but did keep in contact with us to answer questions and set up times to come in. During the negotiation process, Ryan, the sales manager, made our purchase very easy, and we felt comfortable with the price we paid for our vehicle. Our finance process went well, and when we had a question about our purchase contract, James corrected the error and we got what we wanted and not the extra add-ons we didn't. My only complaints are that the building itself was really cold, and I shivered throughout the entire time I was there, and that it seems like it takes forever (hours) to get through the car buying/financing process. I don't think this is an issue with this dealership, just the car buying process as a whole. Overall, we had a very positive experience at Tim Dahle Nissan in Sandy, and we would recommend buying a car there.

Customer service was absolutely superb. All of the staff...

Customer service was absolutely superb. All of the staff was great and especially Stephen Galaso he was very patient while I was choosing my new vehicle. Spending the day at a car dealership is never fun, but with the awesome team members of Tim Dahle it was much more enjoyable. All in all I had a great experience with them and thumbs up to Stephen he was great. And I got my car for a very fair price! Couldn't have asked for better service.

My husband and I visited the Tim Dahle Nissan on 7.5.13...

My husband and I visited the Tim Dahle Nissan on 7.5.13 for the first time ever and I could not believe how friendly every staff member was. During our 4 hours buying our daughter her first ever new car I don't think there was one staff member who did not come up and speak with us. The highlight of our purchase was when we stepped out into the garage to get into our new car and a lot of the staff was there clapping and congratulating us on our new vehicle. Felt like family...and that is why I gave them a 5 rating!

My wife and I so enjoyed our experience at this...

My wife and I so enjoyed our experience at this dealership. We were particularly impressed with the helpfulness and service provided by the manager, James York. He was personable, helpful and knowledgeable when it came to the sales of the vehicle and was wonderful during any follow-ups. Ask for James York when you go there and your visit will pleasurable. I would give 5 out of 5 stars to him and the dealership.

I had a great experience with Steven Galaso and Ryan...

I had a great experience with Steven Galaso and Ryan Solt. Steven was very patient and helpful especially after the poor experience we had had the night before. I had come in with my husband and James York was so pushy that he drove my husband away angry. I didn't think he would let me buy from this dealership. Luckily my experience the next day was much improved and I did get my car!

The staff was very helpful and friendly. The price for my...

The staff was very helpful and friendly. The price for my new Mitsubishi Eclipse was great and you can't beat the interest rate I got!

My intention was only to look at my options, I knew what...

My intention was only to look at my options, I knew what I wanted but just needed confirmation in order to make my decision for the coming weekend. Stephen and Mark were amazing, I knew what I wanted and Stephen made it easy and possible for me to obtain the vehicle I wanted that night, and even stayed passed midnight to make it happen. The entire experience was great not just for me but for my two daughters as well. My Murano was packaged elegantly, it was beautifully done. I have been sold on Nissan for years and now I am sold on Tim Dahle due to Stephen and those who assisted in purchasing my Murano. The high level of professionalism, knowledge, and experience are superb, all the while making us feel like family. Stephen went far and beyond to make sure we were taken care of. I'm very thankful.

The entire experience was pressure-free. The entire...

The entire experience was pressure-free. The entire Sales team was friendly and outgoing - the staff was eager to assist us with a car that would best fit our needs and budget. It truly was a FUN experience! Devon was very knowledgeable regarding the features/differences of each of the cars we looked at. We truly appreciated the information as well as enjoyed seeing the Sales Team work together and genuinely enjoying assisting us!

I cannot thank managers Umair Rehman and Mark Ingleby and...

I cannot thank managers Umair Rehman and Mark Ingleby and salesman Stephen Galaso enough for making our daughter's first new car purchase an over-the-top experience for her! There were some previous issues and Mr. Rehman and Mr. Ingleby did everything in their power to ensure that customer satisfaction was their #1 priority. Salesman, Stephen Galaso was an exceptionally pleasurable person to work with and his personality and no-pressure attitude made my daughter feel extremely comfortable. Tim Dahle Nissan in Sandy and specifically Mr. Rehman, Mr. Ingleby and Mr. Galaso definitely "earned our business." As buyers of two other Nissan vehicles which we purchased new, we will return to Tim Dahle Nissan in Sandy when we are ready for a new Maxima and will continue to have our Nissan vehicles serviced there as well. Stephanie Merrill South Jordan, Utah

"Earned our Business"

*Unfortunately, I cannot remove my first post but I am thrilled to say that Tim Dahle of Sandy "Earned our Business" for life... I cannot thank managers Umair Rehman and Mark Ingleby and salesman Stephen Galaso enough for making our daughter's first new car purchase an over-the-top experience for her! There were some previous issues and Mr. Rehman and Mr. Ingleby did everything in their power to ensure that customer satisfaction was their #1 priority. Salesman, Stephen Galaso was an exceptionally pleasurable person to work with and his personality and no-pressure attitude made my daughter feel extremely comfortable. Tim Dahle Nissan in Sandy and specifically Mr. Rehman, Mr. Ingleby and Mr. Galaso definitely "earned our business." As buyers of two other Nissan vehicles which we purchased new, we will return to Tim Dahle Nissan in Sandy when we are ready for a new Maxima and will continue to have our Nissan vehicles serviced there as well. Stephanie Merrill South Jordan, Utah

from when i first entered the store i was greeted and...

from when i first entered the store i was greeted and welcomed. Devon took me on a test drive of the truck that i purchased and told me all of the great things that the truck had to offer. Then Devon was able to let me know all of my options as far as down payments and financing terms. He was very helpful and was able to answer all of my questions that came to mind as we were going through the process of the purchase.

Behavior of Sales Manager, Ryan Solt...

WOW! Would just like to say what a NEGATIVE experience we had with sales manager RYAN SOLT on Saturday, May 11, 2013. Unfortunately, an agreement could not be made on the price we were willing to pay for a new car for our daughter. Instead of RYAN behaving professionally and gracefully under pressure, he grabbed the paperwork forcefully from the table we were sitting at, stated Fine! and then said, Just Leave!!! as he stomped backed to his office. Again, WOW! My daughter, her boyfriend, my husband and myself were all left sitting at the table with our mouths wide open in disbelief. I expected a SALES MANAGER to handle himself professionally and with grace under pressure. Realizing that a compromise was not going to be made, RYAN as a representative of TIM DAHLE NISSAN of SANDY and of NISSAN MOTORS, should have thanked us for our time, reiterated their final price and told us to have a good evening. So...apparently, if you deal with RYAN SOLT at TIM DAHLE NISSAN in SANDY...be prepared for a child-like tantrum if he does not get his way!!!

Devon met us at the front door and was very helpful right...

Devon met us at the front door and was very helpful right from the beginning. He let me test drive the vehicle for as long as I wanted, during the drive he explained all the features of the vehicle and answered my questions. I was impressed with how knowledgeable he was. Devon was very helpful throughout the whole process and there was never any pressure to buy, he simply presented all of the information and all of my different options, then let me choose what I wanted to do. He was also very friendly, while I was waiting for the finance department he kept me company and we had a very nice conversation. Overall, this was one of the fastest and easiest experiences that I have ever had at a dealership when buying a car, everything was smooth and easy and I never felt pressured. The same was true in the finance office, they simply presented the options and let me choose. I would recommend doing business with Tim Dahle Nissan. If you want a friendly, knowledgeable, professional salesman then ask for Devon.

All the people we worked with here were very friendly and...

All the people we worked with here were very friendly and informative without making us feel pressured. They took the time to answer our questions and respected our decision making timeline. They were also very patient and helpful when we had our young children with us.

I was nervous about buying a new car but the salesmen...

I was nervous about buying a new car but the salesmen Devon and David really helped me to get a car that I wanted at a amazing price. I will always go back to them for all my car buying and leasing needs. I love my Altima!!!!!!!!!!!!

The Staff went out of their way to make me feel like a...

The Staff went out of their way to make me feel like a valued Customer, they were extremely friendly and very professional. Devon made good use of our waiting time with great conversation, and always made sure I was comfortable, these guys are awesome! And I will definitely recommend their services to friends/family.

I texted on the phone after hearing on the radio about...

I texted on the phone after hearing on the radio about the deal they were having, what I had for a credit score, and what I wanted to trade in. Within one hour at the they opened. I got a call from a man named Devon and he invited me up to come and look at some cars. From the time he met me at the front door with a hand shake and a smile it was all up hill from there. I was treated like a human and not just a sale. I loved the care and the respect that I got the whole time that I was there. The whole dealership was nice and very courteous but the one that made sure i was taken care of the whole time was the man Devon. I would recommended this dealership to all and the car I got it is great but if you want a great salesman go see Devon.Thanks again Karen

I went in with my father to look at the Altimas...

I went in with my father to look at the Altimas available. I was planning to buy soon and had pretty much decided on what I wanted in a car. I ended up buying the car that night because the price, car, and timing was right. They were very friendly and responded well to a straight forwardapproach with straight forward answers. They had initiative but weren't pushy. I appreciated that approach.

Our salesman was very friendly and didn't really...

Our salesman was very friendly and didn't really pressure us. We did feel pressure from his supervisor though. Overall it felt a little rushed. The supervisor manipulated numbers in the final monthly payment to make it sound like he had lowered the price when in fact he had not. We should have probed a little deeper. The final price was pretty much exactly what the Kelly Blue Book recommends for the dealer.

Great service, great people!

I was absolutely blown away by this dealership. I could not have asked for a better experience buying my first car. I was congratulated and shook the hand of almost every employee upon my decision to lease a 2013 Nissan Sentra. I was very well taken care of. Paperwork was a breeze, and pricing was much better than I would have expected.These guys went above any beyond to get me a great deal on a car and make sure I was satisfied with everything. Any problems were taken care of immediately.You can tell this sales team really cares about their customers. Overall the whole process was great and I got to drive home in my amazing new car! Thanks Tim Dahle Nissan! You guys are awesome!

After spending the entire afternoon with brant graves in...

After spending the entire afternoon with brant graves in sales he was patient and found me exactly what I was looking for at a good price. I would recommend tim dahle Nissan and brant to any of my friends

Tim Dahle Nissan of Sandy is by far the best place I have...

Tim Dahle Nissan of Sandy is by far the best place I have ever bought an automobile. The People there are Friendly, respectful and Know the anwsers to any questions you have. They will work with you on the price. Brant Graves was the sales person that help me. He kept me informed he answered all my questions, He made me feel like he was there to help me find what i was looking for. He made sure I was completely satisified, he took my calls and answered my emails quickly. the communication was excellent. he is a five star sales person. I will recommend Him and Tim Dahle Nissan Always.

The sales representative, Steve Galaso, was extremely...

The sales representative, Steve Galaso, was extremely pleasant to work with. We did not feel pressured. He was honest in his responses and did not try to use half truths, etc. to earn our business. This is the first positive experience we've had with a large dealership. We will go back.

Well our experience in this dealership was horrible!! We...

Well our experience in this dealership was horrible!! We felt like they we're in it for the money! They jerked us around, never gave us a straight answer, but we liked the car so we made the numbers work. 12 days later they call us and tell us oh by the way your car that you guys are driving was never financed if you still want the car too bad but we probably can't get you in it but we got u aproved for a different car and you need a down payment for it too. It was so harsh because it doesn't make sence on why they would let us drive this new Nissan Sentra for so long without them telling us. All the other dealers that I went to were like Wow why would they do that because you put miles on it! Also while we were doing the paperwork and looking at the cars the sales Representative kept calling my husband Alex and his name is Thomas. He even called him and emailed him as Alex even tho my husband and I kept telling him that his name was Thomas.

i was very please with stephen galaso,he ask me what i...

i was very please with stephen galaso,he ask me what i need,in a car ,and gave me what i wanted,he was not pushing me to buy ,,thank you stephen and mike . maria dominguez 801 654 2876..

Dear Mr. Dahle: You should be ashamed of how...