Thornton Automotive Manchester

4.9
Overall Rating

Customer Service: 5.0 Quality Of Work: 4.9 Friendliness: 5.0 Pricing: 4.7 Overall Experience: 4.9


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Tim Goelz

5
Darren_Fisher89 on 11/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Got another great deal from the guys at Thornton automotive "Brookside motors in Dover". As always Tim Goelz and Wes Myers did everything in there power to get me into a great truck and put another smile on my face. Me and my family will never go any where else nor will we deal with anyone besides Tim he is seriously a great friend and really makes you feel like family he cares about you and you will be laughing smiling and enjoying the whole process of getting into your new or used vehicle.


Best car buying experience

5
Lem on 11/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tim and the staff at Thornton auto were amazing! Everyone was extremely friendly and made the car buying process actually enjoyable! Tim went above and beyond to help us find the perfect car at the best deal! Thank you everyone at Thornton Automotive!


Fantastic buying experience !!

5
BrianS on 10/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Upon entering the dealership I immediately felt right at home. The sales staff ( specifically Rick and Tim ) are very courteous and professional but what really impressed me was how friendly and helpful everybody was . So if you are looking for a positive un-pressured buying experience I highly recommend Thornton Automotive !!


Best experience

5
SamanthaLynn on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would not buy for any other dealer around. Tim Geloz was the best salesman in the area. No pressure all personal. He didn't want to "make a sale", he wanted to make sure it was best for us. He took all the time needed to make sure we were happy with what was going on. Anyone looking to buy should go to Thornton Automotive Dover and ask for Tim!


First Stop, Last Stop

4.7
SAMZUR on 10/21/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had all my candidate cars lined up before I hit the road. I had planned to see and test cars at three different dealerships in York County alone. My first stop was at Thornton in Dover. We worked with Tim Goelz, who was knowledgeable, personable, and accommodating. We struck a deal that we considered fair, and a very hospitable and efficient staff took care of the rest. Wayne confidently and gratefully approved the deal. Thornton was my last stop that day. It was a good buying experience all around. I give it two thumbs up without the slightest hesitation.


Friendly knowledgable staff

5
Lisa K on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently I purchased a used Jeep from Tim Goelz. He was very knowledgable and helpful and willing to work with me as the vehicle I purchased had just come on the lot and had not even been serviced yet. The car was very clean and service items were taken care of as well as a future service item that could not be cleared was set up at a time that was convenient for me.


Turned a rainy day into a sunny one :)

5
Gomezgronski on 09/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks to bradley rodgers who went above and beyond to help get us out of our car situation and into an awesome 2015 Elantra Extremely satisfied and would recommend him to anyone in search of a vehicle


Experince purchasing a vehicle and repair work being done

5
Dennis & Melissa on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

On a Saturday early afternoon we had an appointment with Brad Rogers to look over some various used trucks on the lot. We test drove two various trucks and opted to seek financing on the second one that was driven. Wes Myers sought out the best financing option for us. We made known a few issues we found and was promised that we could bring the vehicle back to have the repairs done. Not only were the repairs done that we noted but also several other issues that we were unaware of were completed. We are extremely happy with the service that we received and will make everyone aware of our experience. We will return in the future when the time comes to replace another vehicle.


My experience purchasing a vehicle.

5
pelt74 on 09/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently I was looking for a used pickup truck to replace one that was involved in an accident. I was looking to downsize from a full size to a smaller one. After looking at many different used car lots and dealerships in York and Lancaster it was apparent there was not much to choose from. What I did find was overpriced and not appealing. Not expecting to find anything I stopped into Thornton Automotive in Dover. Showcased in the front on the lot was a beautiful dark blue Ford Ranger. I test drove it and there were a few issues which I made known to salesman Tim Goelz. He promised me they would be fixed and called me in two days. Not only did he make good on his promise he gave me a very fair price and the truck was cleaned so well it almost looked brand new. Everyone was professional and friendly and made the whole experience a pleasant one.I would highly recommend Thornton Automotive and Tim Goelz to anyone seeking to purchase a vehicle.


Very Impressed!

5
Casey Myers on 09/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

On Saturday we went in the afternoon to look at a truck we found online. We were on the lot maybe 5 min before a man came and asked us if we needed any help. I had spoke with Tim on the phone the day before and let the man know this. He went and got Tim for us and within 10 min we were test driving a truck! Never did i think that night we would drive off the lot with a new to us vehicle, But we did!!! The whole processes took a little bit more time than usual but that was because it was a satuday at almost 5 Pm and the loan offices (banks) were closing. Thornton stayed open for us and were very friendly even though they were to close at 5pm but we were there past 6!!! Tim was very friendly and down to earth and made us feel like we got the VIP treatment! Never did we feel rushed or pressured! This experience was very pleasant and non stressful!!!! We will be back to purchase my car in the future!


Great Car Buying Experience

5
drock3106 on 09/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was very pleasant. Tim Goelz and Wes Myers were very helpful while also making the purchasing process almost seamless. I would recommended Brookside Motors to anyone in the market for a new vehicle.


Good experience with Thornton Automotive.

5
Daniel A. Miller on 09/03/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As car dealers go I never liked dealing with the salesmen. Tim Goelz at Thornton Automotive and the sales team there have changed my opinion. I purchased a 2010 Nissan Murano and they put together an awesome deal for me and handled all the financing as well. I didn't have to do anything. I would buy my next car from Thornton.


Excellent, helpful & friendly dealership!

4.8
RAV4,ROY&B2 on 09/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Tim, a pleasure to work with. He was informative,through and friendly. It was an enjoyable experience. We purchased a 2009 Rav4. Also thanks Chuck..


Awesome job

4.8
Brittany Miller on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Was looking for a car and this dealership did everything they could to help me out. I got a great deal on a 2012 jeep patriot. They tried to stay as close as possible to my budget and joked around with my family. Will be returning.


2014 jeep Cherokee trail hawk

5
Jenncarbonell on 08/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Rick Brockaley was a pleasure to work with and very patient with all of the paperwork and insurance info. Made buying very enjoyable. Will recommend to friends and family


Very Satisfied with service

5
regina kahler on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Tim was very satisfying he was able to assist me in making my purchase on my Convertible Mini Cooper. I have never own this type of car before and he was able to answer all of my questions and make me feel comfortable in this purchase. I have had the car over a month and I am completely satisfied with my buying decision. :) Since then I have received a letter from Tim inquiring about my car and asking me if I need any farther assistance. This shows that Tim is very concerned with my satisfaction. Thank you Tim for your professionalism and your concern. When it came to financing my car, Wes was on top of the game. He went above and beyond to assist me on getting the best financial deal he could possible. I know I didn't make his job easy asking tons of questions about getting my car financed ect. Thank you Wes. I would definitely buy another auto again from Tim at Thornton of Dover. Thanks again.


Excellent service

5
Gorditodelswing on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Want to say a Big thanks to my sale rep. TIM GOELZ u was a great sale man . And very helpful to all my question.. I hope this won't be the first and last time I will have to deal with u and hope there will be more deals to come in the future.. thanks again for all ur help... and for what u are still doing to help..Thanks much Hector Laureano


Good service

5
Mib on 07/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesman and financial services were great no hassles there's no pressure to buy they went above and beyond the transaction was quick and easy


2016 Ford Fusion

5
mvkline on 07/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience I had at Thorton Automotive was the best I had ever had at any car dealership. Brad and Wayne worked with me to get me where I wanted to be with the price. I have bought many cars form Thorton and have always worked with Brad. The experience I have with him is second to none. I have referred a few people to Thorton and told them to go see Brad. I would refer anyone to Thorton, and I won't go anywhere else when looking for a used car or truck.Thank you Brad and Wayne for getting me into my 2016 Ford Fusion!


Best Car Purchase Experience Ever!

5
Jim on 06/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am 66, so this was not the first car I have purchased. However, I feel if I were 22 and purchasing my first car, I would be treated just as well as I was treated with this purchase. Tim Goelz and Wes Myers were just superb; straightforward, honest, and forthright. I would (and will) recommend this dealership and these employees to anyone interested in buying a used car or truck.


Excellent experience

5
TroyandLynn on 06/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tim Goelz was a pleasure to work with. He was helpful without being too pushy. He and the staff at Thornton worked to get my payments where I needed it to be. Would buy from again.


My 4th purchase!

5
Ceil4611 on 06/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I absolutely love Thornton Chevrolet Dover( previously Brookside Motors). I just purchased my 4th car and am very happy with the service I received and the respect I was shown. From my first contact with Carey Myers to driving off the lot was less than 24 hours. Chuck Warfiled made the financing effortless and worked really hard to get me a good interest rate and a payment that I could afford. I can't say enough about this dealership. Thank you Carey for taking such good care of me!


Great place to buy

5
Vaporgt500 on 06/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I called Tim on a Saturday when I was online looking for a car. I asked a few questions, and he said he would call me back with the answers. He called me back within 15 minutes answering my questions. I drove over an hour to look at the car. It was perfect, exactly how Tim described it. Everyone at the dealership was friendly, including the owner. They stayed late to do my paperwork so I could take my car home. I would definitely recommend visiting this dealership if you need a car


Excellent

4.8
mem2861 on 06/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Kevin is excellent in all aspects of the process of helping a person buy a car. I have gone to Kevin for 4 different vehicles for my family and myself. As long as Kevin is there at the dealership I will continue to go back and recommend others to go there also. Thanks again for all your help and being friendly and courteous during and after the process. KEEP UP THE GOOD WORK!!!!!!


My experance at Thorton Automotive

5
fostersey on 06/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Let me first say this is my 2nd time buying from this dealership in 3 years. I am still enjoying the first truck I bought 3 years ago. My contact [or salesman] is Carey Myers. I wish I could put into words the experience buying a vehicle is with his help. I would recommend Carey %110. For the 3 years since my 1st buy Carey has sent me information about dealership specials and birthday cards without fail. When my young son said he needed a good used truck I knew just the man to call. I called Care Myers at 8:00 am on a Friday morning asking for a late model Dodge Ram. By 4:00 pm we were out the door with the exact truck my son wanted. Thank you so much Carey for all the hard work you did to make the deal come together so quickly. I will always trust you to make the deal I can do.Thank you, Your Friend Foster [Lee] Seymour


Loving our new Jeep

5
knaub on 06/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a wonderful experience and were well taken care of. The nationwide computer systems were down, so the financing the old fashioned way, which made things take a lot longer. Not only did they have toys and crayons to keep our 3 year old occupied, Tim also took her for a ride on the golf cart to help keep her entertained. Since we were going to be there past lunch, and they knew my husband has a sugar condition, they even paid for our lunch. We would definitely deal with them again.


Top notch customer service and great deal

5
Chicken Lady on 06/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesperson Rick Brackley is a very knowledgeable, easy going guy that truly cared about finding me the perfect car and made me feel like a good friend. Chuck helped tremendously in the process with max trade value for my wrecked mini van and getting the right loan and monthly payment to fit my income. Wes put it all together and worked hard to assure I had 3 yr warranty with gap coverage for only a few buck more per month. GO TO THORNTON IN DOVER ACROSS FROM MACK'S ICE CREAM... you will be treated like family and have a great experience... Most of all you will drive away in the car of your dreams... BIG THANKS TO ALL YOU GUYS...and I will bring that chicken I promised... Oh, which reminds me... RICK OFFERED ME A PIECE OF CHICKEN FROM HIS Lunch when I mentioned I hadn't eaten all day... Doesn't get much better than that...


As A Former Car Salesman

5
CShadows on 06/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a former car salesman myself, I'm always a bit skeptic when going to a dealer, and even more hesitant when going to a used car dealer. After going to Thornton Auto, I can easily say that it was the right decision. Tim Goelz not only is patient, friendly, and not your typical car salesman - he's also a car guy and owns a very badass Nova. So if you're looking into performance cars (which they have a lot of) Tim is "the car guy" to talk to. After car searching for 2+ weeks I ended up purchasing a very aggressive Mustang Bullitt from Tim and I couldn't be happier with my selection. Which leads me to dealing with Wes Myers: When I worked at my dealership, I was cool with the financing guys, but most customers usually were not happy with them for reasons being : Felt forced to buy gap insurance, extended warranties, tire and wheel warranties and raising their monthly payments due to bank interest rates. WES IS NOT LIKE THE OTHERS. Fair, transparent, and has a good relationship with banks/creditors. He was able to get me an awesome rate for a FIRST TIME BUYER from a dealership. No pressure sales, didn't sell me anything that I didn't wanted - and he actually LOWERED my monthly payment from what I thought I was going to be paying. If you're looking for a pre-owned car (especially pick ups or sports cars) Go there, talk to Tim, talk to Wes, they are truly there to help you throughout the buying experience. If you look on google/dealerrater/facebook they both have 5 stars across the board - and they've earned it. I drove 2.5 hours from NJ to buy a car and I would gladly do it again.Thank you Tim and Wes


Relaxed,pleasant,efficient

5
rickwilliams on 06/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a 2010 Toyota tundra from Thorton auto group Rick was my salesman he was fantastic West was the finance guy and was very efficient overall experience was enjoyable and very low stress will return to purchase another vehicle for my wife


Ford F-150

5
DoverEagle on 05/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tim was great to deal with. No stress and friendly sales made it an easy no hassle purchase. Great attitude and wonderful personality salesman. Super!


Only a test drive...

5
richburg7557 on 05/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We been looking for a car for several months now and today was just another day to test drive a Jetta. When I walked in the door I was greeted by Tim Goelz. There wasn't a question that Tim didn't have the answer for. Tim wasn't the salesman that tries to push you to make that important decision. No pressure at all. First time car buying from a dealer made simple and stress free.


Great experience and Great service

5
Happy Volvogal on 05/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just purchased a Volvo SUV from Thornton Automotive and the great sales assistance and financial service were excellent. Very kind employees who went the extra mile to put us in our vehicle!


excellent

5
MickyM on 04/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After a truly great experience using Thornton's auto body shop, Thornton was my first stop when looking for a quality affordable used vehicle. Tim Goelz made me feel comfortable in my search. He listened to what I was looking for and showed me exactly what I wanted. Although preapproved for financing, Wes Myers worked hard to find an even better option, shaving a few % points and saving me money. A+ to both of these guys and A+ to Thornton. They'll be go to for all my future vehicle needs!


I drove home happy!

4.8
sharebear44 on 04/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I love my new vehicle. Thank you Tim Goelz! This was the best car buying experience I have had in years. I got the vehicle I wanted at the payment I wanted. Everyone was so wonderful to work with. The service experience was great. It was nice to call the Service Dept and be treated so good. I will definitely come back for my next vehicle.


Great dealership

5
Ramfan on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I stopped to just look around, and the next day I traded in my Dakota for a beautiful 2008 Dodge Big Horn edition full size pick-up. I can't say enough good things about the service provided by Rick Brockley, and Wes Myers made the financing go very well.


Best Experience Ever

5
loca on 04/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went to buy a car a month ago and never thought we'd be approved, yet they happily went out of their way to help us and find a car. We couldn't be happier with how we were treated and the overall outcome. The car is great, the payments are great (cheaper than expected lol) and the people are very pleasant and great to deal with as well. We would recommend anyone looking for a nice reliable car to go there before going anywhere else or to a buy here pay here place. Thanks Wes and Carey for all the help and we love the car. Sincerely, Nikki & Justin


I would buy from Rick again

4.4
Newcarbuyer on 04/11/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 4.0

It was my first car. Rick was great to work with; very friendly and the experience was painless. Got what I wanted with few issues.


Great vehicle buying experience!

4.8
Heather Byers on 04/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

I was a returning customer trading in my car and wanted a small suv. With the help of my salesman and Finance manager they were able to negotiate finally with a bank to approve and got me a 5 year warranty! It was a very long process but they both worked hard to get it done.The only negative was I was a bit upset about the trade in value for my Saturn only being $400 when I had another offer at Susquehanna Auto for $825. I stayed with them though because they had the perfect Suv for me.


Tim Goelz

4
Beecho44 on 04/05/2016

Overall Experience: 4.0

Worked with Tim Goelz on a truck purchase from Thornton. This was my first time at this dealership . Drama free transaction, Tim was easy to deal with and accommodating around my work schedule. I would revisit Tim on a future purchase. Kevin Knapp


Nice people

4.4
LeandraWilliams on 03/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Great place and very helpful! Even after I left the dealership with my new car I could always get in quick contact with him about my car.


Couldn't ask for more!

5
Jdubbinavdubb on 03/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My entire experience at Thornton (formerly Brookside) was wonderful. I was referred by two co-workers. From my first call to pulling off the lot, in my new car, was a very easy and smooth transition. I was referred to Carey, but he was unavailable. I was able to be helped quickly by Tim Goelz. He got me a great rate, kept my preferences in mind, and got the deal done while not being pushy or giving me the run around. He showed nothing close to the dreaded car salesman stereotypes! I have faith that every employee at Thornton would be this great to work with. Everyone I dealt with and spoke to was a pleasure and more than helpful. I cannot express how highly I think of this dealership. Had I not found a vehicle to match what I was looking for that day, I would have waited until the right one came to them. They will always be referred by me and kept in the back of my mind when the time for a new vehicle comes!


Car buying made easy!

5
Vgirl78 on 03/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It had been awhile since I last purchased a car, so I was a little nervous about the whole process. A friend of mind recommended Thornton and so I decided to look at their selection. I pulled into the dealership and was greeted by Jason. I told him what I was looking for and he didn't try and push me into something that I didn't need and immediately pointed me in the right direction. Wes, the finance manager, was able to make my payments affordable. Overall, the experience was better then expected. The staff was very friendly and professional. I would highly recommend Thornton to anyone looking for a new automobile!


Typical sales mumbo jumbo.

4
Zeker812 on 03/19/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Went to dealer to buy car I've been looking at a few weeks. I was going to buy it no matter what. Salesman did the, I got people looking and wanting to buy this car routine, he even pretented another buyer called him while I was sitting in front of him. I think he was talking to sales manager in the next booth, lol, but I was there to buy the car, with a deal in mind. They met my expected price. End of story.


Friendly and understanding

5
alexnadi on 03/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Me and my husband were looking for a Chevy Duramax. We went to two other dealerships before we ended up and Thornton. We talked to Tim Goelz about what vehicles we were looking for and he knew right where to go. He is very knowledgeable about the vehicles. We ended up buying a 2008 Chevy Trailblazer and we couldn't be happier. Tim was extremely nice and understanding. We had our 6 month old daughter with us. He talked to her and played with her while also helping us and getting us the best rate we could get. I will gladly go back and work with Tim again.


Fast, simple, enjoyable car shopping

5
Bdovermiller on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brookside has a vast selection of cars to suit any needs you may have, all of which are in great condition at reasonable prices. Tim Goelz assisted me in my car buying, and ironically didn't even really seem to try to sell the car to me as opposed to simply being sure that it was something I would be happy with from both a financial, and mechanical standpoint. I'd recommend Brookside to my friends and family for the simplest, friendliest car shopping experience I've ever experienced.


Awesome curtious helpful

5
Smlnissanrogue2011 on 03/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesman Kevin was extremely helpful and curtious. He helped pick out the perfect SUV for me which was an awesome Nissan rogue sl awd 2011. Can't wait for their new service shop to open up and check that out!!!


Kevin found what we needed!!!

5
BobCarolynM on 02/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kevin was on a hunt to find the right car for all of our needs; budget, mileage and size of the vehicle. He found it and got us two vehicles that fit both my husband and I perfectly!! He cares about what you are getting. And really seems to know how to read your true needs. We would highly recommend Kevin for anyone looking for a vehicle! He also put our son in a great car about 1 1/2 years ago as well!! Go Kevin!!! You rock!


Awesome first time car buyer!

5
Tjhafer96 on 02/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Would recommend this dealer to anyone I know, everyone is nice and friendly at brookside. Quick with getting you into what your looking for ! Awesome costumer service! Brad got us into exactly what we wanted and I will look forward to purchasing my next vehicle from him!


Excellent Customer Service

5
Mlh2931 on 02/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought a used car from Brookside several years ago and after shopping around for a bigger family car, we decided to go with Brookside again! They were AWESOME! Tim and Wes, totally went the extra mile to make sure we could get the car we wanted within our budget.


Found the truck!!

4.8
Kyrstin Anderson on 02/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I finally found the truck I wanted at Brookside auto....Jason one of the salesman was great. I am very happy with my buy and their services... Would recommend them to anyone... If you go ask for Jason.. !!!


Great first experience

5
ALH16 on 02/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was slightly nervous to have to buy my first car but Tim Goelz and the rest of the team were great to work with! Tim was patient, informative, knowledgeable and straight forward. I didn't feel pressured to buy and they allowed me time and space to make my final decision. Tim was very thorough, making sure I understood all of the paperwork I was signing which left me feeling very comfortable with my decision as I got in my new car and drove away. The customer service I received from Tim was extraordinary. I highly recommend him!


Great first experience

5
mrl5271 on 02/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brookside Motors provided me with a great first time car buying experience. Tim and Wes were both amazing throughout the whole process. I got a great price and the staff worked with me to get the best financing rate possible.


" Ford Explorer "

5
Fordexplorerchick on 02/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Extremely satisfied! Jason went above and beyond to help me get the car I wanted. He always made sure my payment was in the price range I wanted! He was very helpful with all the concerns I had and made sure everything was right for me! I would totally recommend Brookeside motors and if you do go I would recommend Jason!


The experience was great

4.8
Jerra on 02/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

The experience here was great. I'm a first time car buyer and the experience want smooth and fast. I would definitely recommend themTo new car buyers.


Great Customer Service

5
Symiaalize on 02/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great Customer Service Made Me Feel Welcomed & Comfortable With My Decision .. Left Out With An Huge Smile! I Would Prefer This Dealership To Everyone. I Would Really Like To Thank Tim Goelz He Really Helped Me & I Love My New Car


I love my Toyota!

5
lilwolfiex25x on 02/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tim was a great help throughout the process of buying my first vehicle. Very helpful, and answered my many questions! I am very confident in my decision, and I love my Toyota!


I Love My Car!!!

5
CindyT16 on 02/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tim did a wonderful job at putting me in my new Passat! I love my car and everything about it! Great dealership and it was pretty simple over all. Tim was wonderful to work with!


"the deal of the century"

5
TobeyRevesz on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I woke up that day with the thought that I will lease a Civic. I ended up driving a Grabber-Blue Mustang with Tim. It's not a typical car seller. Tim is friendly, and he always wants the best for his customers. He's experienced, helpful. You can ask anything form him, even after your purchase. He will answer your questions. Thanks Tim!- looking forward to buy a GT next year-haha.


Best Used Car Dealer Around

5
Ryan on 02/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was our 4th vehicle purchase from Brookside. We never had any issues with the vehicles purchased. This is the reason we chose to go back to Brookside. Our salesman was Brad Rodger. We previously worked with Brad on two other vehicles. Brad is a great guy, very easy to work with and as always, makes the process easy and kind of entertaining. Brookside is our 1st choice and will continue to be. Thanks again Brad.


Best People to Deal with

5
JohnO on 01/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience at Brookside Motor's. Tim is very knowledgable and great at his job. Will recommend and will buy future vehicles from Tim


Tim Goelz my salesmen

5
Bellawvu on 01/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great guy.. Very knowledgable on the product and great personality. Love doing business there. Look forward to coming back for service. Thank you again for all your help.


Best Selection Around

5
Upscale Auto Group on 01/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience, great environment, awesome sales department. A+++++ Trade in vehicles are great also!!!! I will be happy to purchase more used vehicles that were traded in.


Simple and easy way to buy a vehicle

5
Cubby620 on 01/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I saw the truck one the internet and thought id stop by to take a look at it. Salesman tim goelz meet me at the front door right off. In looking over and driving the truck i was happy with it all. So then came the part where the numbers come in and i was worried they wouldnt be to my liking but i was wrong and they met and exceeded everything. Easiest and smoothest car buying experience ive ever had.


First car buying experience made easy

5
kaceywerner13 on 01/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first time buying a car on my own. Tim and Wes went out of their way to make the experience as easy and as less stressful as possible and Kevin came along on four different test drives in 15 degree weather. The guys were determined to make sure I made the right choice of car (which happens to be a 2011 Hyundai Sonata) and gave me a great deal on top of it. They really took the time to make me feel comfortable and made sure to explain everything to me in terms I would actually understand considering I'm not exactly the expert on buying cars. I highly recommend doing business with Brookside. Thanks so much for everything Tim and Wes- and Kevin! -Kacey


Thanks for amazing service

5
Christarlloucks on 01/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went to Brookside motors just to see what our options were we left very pleased with the service and how friendly the salesmen were especially brad who helped us through the process. The staff at Brookside motors still knows the meaning of customer service. We would absolutely recommend Brookside to friends and family and will go there for future purchases.


Amazing service as always

5
Darren_Fisher89 on 01/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I will always give this place and Tim and wes 5 stars. They have always looked out for me and my family countless times. These guys will do anything to help you amazing family enviroment. Makes you feel like your apart of there family they really do. Me and my girlfriend were looking to get her into a decent car for a decent price and thats exactly what they did for us. You guys are the best even made our 2yr old feel comfy there Tim took the time to joke around with her and when she was getting antsy he helped entertain her lol. Great guy this Tim always used him always will til he retires. I highly recommend if your in the market for a car to give Tim a call Thanks again manDarren,Kayla, and Desiree


Wonderful service!

5
tchristy91 on 12/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My parents got almost all of their cars from Brookside and I just have to say I know why! Jason is just awesome! I highly recommend him!!! He's very easy going and for someone like me who doesnt understand car talk, he is very easy to understand! I've gotten 2 vehicles off of him, an 2003 Toyota 4Runner and now a 2010 Dodge Caliber and they're both fantastic cars!!


Second Truvk purchase

5
XCzrider91 on 12/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought my first vehicle on a loan with Tim and it was the easiest buying experience ive had so far. I decided to trade up about a year later into my current vehicle and couldn't be happier. Tim Goelz was the salesman I had dealt with both times now and he is a great guy to work with. He will do what he can to get you in the vehicle want/need! Staff is very friendly and knowledgeable.


truck

5
perryman1981 on 12/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We found Brookside motors online. The customer service was very excellent I would recommend them to any one. They took care of me 100% from start to finish. Very happy with the service.


Up front information about only having one key lacking.

3
Ken Jul Dissatis on 12/15/2015

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 3.0

Here's the story: we looked at the vehicle, test drove it and returned to the dealership to make the purchase. beginning at about 5:20 PM. After signing all the paperwork about 8:15 PM including the dealer review, when we were about to leave with the vehicle, we found out there was only one key to the vehicle. After waiting three hours we were too worn down to do what we should have done and decline the purchase, but we really didn't know what was involved in getting another key. We spent one full day in search of another key at local key shops (one was about 20 miles away) before we decided to go to a Ford dealership. The key cost us almost $200. If we had known about one key up front and dealership key monopolies, our opinion of Brookside might be entirely different but right now I understand why used car dealers get a bad rap. They earn it by not being up front with the customers. We do, however, like the vehicle.


Great Selection

5
WILD GIRL on 12/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My review is "late" just saying but I can't be more HAPPY with my JEEP thanks to the awesome sales man JASON I will recommend this dealership to anyone. Great JOB . ????


No Black Friday Blues

5
Dnvrdoll on 11/27/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tim Goelz was a pleasure to work with. Wes Myers worked hard to meet our financing needs with our trade in. We went home with our Toyota Tacoma. We are very pleased with our Black Friday purchase!


Put us in our dream van

5
Renew7899 on 11/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brad and Wes are absolutely amazing and got us into a very nice Chrysler Town and Country minivan at a great price. They worked with us and we love our new van!


Very Pleased with my experience

4.8
johnscott on 11/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I came to Brookside Motors looking to pick up a car at a good price under some difficult circumstances. I was met by a staff who quickly made me feel welcomed and part of the family. Tim and Chuck in particular worked with me and through hard work and pounding numbers were able to put me in a fantastic car at an incredible price. I am very glad I picked Brookside Motors to find a car and will go back for future purchases. Great cars and an outstanding team! Highly recommended!! Ask for Tim Goelz and he will get the job done and put you in a car you will love!!


Jeep Happy Girl!!

5
Dawn2477 on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an old Jeep, needing lots of work and not very good credit. Wes and Jason were awesome in getting me the payment I needed in order to rebuild some credit and the vehicle I wanted. They didn't push a brand new vehicle on me. They didn't try to steer me away from what I walked in knowing I wanted. They were awesome at getting exactly what I wanted and fast. I walked in at 3 and drove my new Jeep off the lot at 7, and only because I had to go home and get the title. LOL. These guys were great and extremely helpful. The rest of the staff was very polite and conversational too. A great experience and I shall return for my next buy... Thank you so much!!


Happy Girl!!

5
erin1218 on 11/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am so thankful for Wes and Jason. They went above and beyond to get me in a great car that was within my payment range and in a very limited time frame. These two guys are amazing and I can't thank them enough for their patience, great customer service and most of all dedication. Thank you guys so much!!!!!


Great customer service

4.4
pinkfox on 11/09/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

I dealt with Tim Goelz and he worked hard to find me a car I could afford. I had brought in my car for a trade in and they gave me a fair amount for it and I left that day with a new car! Pretty quick and painless! The customer service was great with Tim he really understood all of my concerns and wanted to help me! Not once did I did not feel that he was just trying to make a sale. :)


Good car/Fair price

5
Tiffinyd on 11/09/2015

Overall Experience: 5.0

I needed a car and fast. With my credit and limited money down, I wasnt feelig too hopeful. Wes and Jason worked very hard and found me a quality car that I could afford. I am forever grateful.


great selection

4.4
gearhead on 11/03/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

No pushy salesman, willing to work with you to get the deal done. Straight forward pricing. Good trade / fair value for your vehicle. I'd recommend Brookside to friends and family.


Just the right pickup

5
Terry and Linda on 10/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were in the market for a used pickup to tow a small travel trailer. We drove in to Brookside Motors to look at their selection of late model trucks. Tim Goelz came out and greeted us and asked what we were looking for in a truck. He listened to what we thought we needed and seemed genuinely interested in finding what we were looking for. He guided us to a low mileage 2011 Ram 1500 Outdoorsman. It was loaded with features that will make traveling a pleasure. Tim was knowledgeable on his inventory and at no time did he try to give us a high pressure sales pitch. We found Tim very personable and we enjoyed our experience purchasing our "new" truck. I would definitely recommend Tim and Brookside to anyone looking for a quality truck or car.


Great guys to deal with

5
Todd on 10/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tim Goetz was great I would definitely go back again for my next vehicle. Good vehicle at a good price. I had been to five other dealers before coming to Brookside motors


Jason was great!

5
penny123 on 10/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jason Samelko was very nice and helpful in helping me pick my new (used) car. I'm very happy with the vehicle, and we were treated well while there. I would definitely go back!


it was great they work with me.

5
JRMiller30 on 09/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They really bent over backwards for me and my family to get us in a better and safer vehicle. I will be coming back. Thanks guy!


Very professional dealership

4.8
Kalli on 09/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We recently purchased an suv from brookside motors, we were so impressed with the quality of vehicles for sale, and the integrity of the salesman (Tim Goelz). We were treated with such kindness and respect. Tim is very honest and helpful when it comes to car shopping, we appreciate everything he has done for us. We also want to acknowledge Wayne and Wes for making the deal happen. We were so impressed that we immediately went back and bought our second vehicle from them, and once again Tim made it happen. If your looking to purchase a vehicle then this is the place to go, you will not be disappointed, we highly recommend this dealership. Thanks again to Tim and the whole gang at brookside, We will be back!!! THANK YOU for such a wonderful experience.Karl and Judy


Awesome Transaction!

5
hholland on 09/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff were friendly & helpful from the start, beginning with my first phone call to negotiating a fair deal on the used Volvo I purchased from Tim. We had driven over four hours that morning, and they worked to complete all the necessary paperwork in an expeditious manner. I would highly recommend Brookside Motors!


Best deal!

5
LLM on 09/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Smiling all the way down the highway! Best deal ever! Kevin was wonderful! Wayne was wonderful! Glad this dealership is close to me for service.


Very helpful and friendly

5
Klukoskie381 on 09/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brad did an awesome job of getting me into the truck I was looking for. Very friendly staff and very accommodating. Would recommend these guys to anyone.


Enjoyable experience

5
vonnieatbeach on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Most times the experience of shopping for and purchasing a used car can be a painful experience. Tim and Wes were very professional and enjoyable to work with. I would definitely recommend them and would revisit them for my next purchase.


Service well worth the trip

5
TWalker58 on 08/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can see why this dealership is rated #1 in the whole state of Pennsylvania. I had been exhausted looking for two weeks to find a replacement vehicle for my beloved Toyota Tacoma that was rear ended and totaled out two weeks ago.The five hour ride from Virginia, and five hour ride back was definitely worth the trip. Thank you so much Tim for taking great care of me. Best car buying experience I have ever had. Also thank you Brad for going above and beyond, going out in the rain to record a video of my new awesome Tacoma and e-mailing video to me. Wes was very professional and knowledgeable, with no pressure. Wayne the GM/VP is an awesome guy, and all the sales people I talked to were all very professional. You have a great thing going there Wayne, great job !! I strongly recommend to anyone looking for a nice vehicle ( a whole parking lot full of quality rides ), to check out Brookside Motors and save a whole lot of time ! If you want to deal with a dealership with no hassles, no pressure, a great selection of very nice cars and trucks, and great prices, look no further.Thank you so much to all of you.


The best dealership and service by far!!

4.8
Jeepercreeper haha on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have bought 5 cars from brad at brookside he is the reason we keep coming back, this guy knows what he is talking about and is the most honest salesman I have ever worked with. At this point he is not just a salesman he is a friend to me and my family. Another great reason to go to brookside is because even though your dealing with your salesman the other guys there help you out just as much.we were buying a jeep from brad and Kevin helped us out alot too cause he was a book of knowledge on jeeps you the man kevin!!! The finance manager is Wes who i can't say enough good things about this guy truly cares about getting you the best deal that is right for you. There is not enough good words to describe brookside and brad thes guys are truly the BEST!!!!! Thanks brookside and brad..... Jeramey


Best Purchase Experience!!!

5
Iris on 08/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to give my highest recommendation to Brookside Motors for giving us the best deal and going over the top in performance! They were so helpful in answering all our questions and finding the best financing for us. I highly recommend this dealership to the max! They are beyond the excellent mark, superior to any dealership/purchase that I ever had! I definitely telling everyone to go to Brookside FIRST in considering their purchase. Thank you for such a positive experience. Jason and Wes, you are the best!


Fantastic!!!!!

5
arossetti8 on 08/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to thank Tim Goelz for making our truck buying experience awesome!! He had a very laid back attitude with us and didn't push us to try and make a purchase. My husband and I will go back and see Tim at Brookside Motors to purchase another vehicle in the future!!Amy M Rossetti


Regaining Hope

5
fusionhappydarby on 08/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After making some mistakes in my past, Brad and Chuck everything they could to find a bank and a vehicle to fit my needs. I would highly recommend this dealership and these dealers any day!!


Epic awesomeness

5
ChrisChronisterJr on 08/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were great. Brad Rodgers and the team helped me an incredible amount. They got me a great deal and a great car! I am very thankful for how hard they work for their customers.


AWESOME!!!!! AMAZING!!!!! THANK YOU!

5
AllSmiles on 08/07/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We thought owning a car was a pipe dream but took a leap of faith with this dealership. Tim Goelz was the representative who navigated us through the process with patience & encouragement & always a positive attitude. Through the diligence of Tim & Chuck, there is a car in the driveway. Have you seen the commercial on TV where people say they don't like high pressure car sales? Not at Brookside Motors. They care about you as a person & listen to you. Before we left, they took a picture of us beside our car. Who does that-Brookside Motors because they care & take pride in making a dream a reality.We will be return customers, use their service dept (great benefit) & tell anyone who is looking for a vehicle to drop in and talk with Tim. Thank you Tim & Chuck-you are AWESOME!


delaer experience

5
steve on 08/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i was looking for used pick ups.i remembered Brookside from my son in law"s comment from his experience of buying his Ford pick up from Brookside.sure enough, i entered the lot Friday July 31, and what a selection. long story short, Tim Goelz made it happen that very day. i got the price i wanted and the "05 Toyota Tundra was perfect. Would i go there again? You bet. Tim, Chuck, and Wes made it easy.


The definition of going above and beyond

5
XmansMomma on 08/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Why have I not discovered this "family" dealership sooner?! I take back the word dealership, because I never once felt like I was at a "dealership"! Hands down the BEST EXPERIENCE I have ever had buying a car! I drive by them everyday and finally decided to checkout their offers. The website was easy to navigate and I filled out the pre-approval application and within 30 minutes Tim called me with some follow up questions. The next day we drove our car off the lot! This is the only family I will buy my car from. THANK YOU TIM AND CHUCK! You gave us much much more than a "deal"!!!! I promise you won't regret visiting them!


Great Experience !

4.8
Shawndiana143 on 08/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We went just to see what they had and see what we would need to work up to to get a SUV. We did not think with our current credit situation we would be able to. We thought even if we could we were looking at maybe a 2007 or 2008. They spent their time working to get the deal done for us, in the end they got us a great rate and we ended up getting a 2011 Dodge Durango, that we absolutely love! They worked to get us the great deal, informed us every step of the way, made sure if we needed anything while we were waiting, and even put cartoons on for our daughter and got her coloring books and crayons. Everyone was so nice and helpful, We will definitely go back for all of our future vehicles! We cannot thank them enough for everything!


Awesome guys!

5
Cf117 on 08/02/2015

Overall Experience: 5.0

Friendly guys and kept to their word. I would highly recommend other people to this dealership. Also have a wide selection of good used cars.


Amazing service

5
J_Leppo on 07/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tim Goelz was my salesman. When I went in I informed him that I WANTED an SUV but would take anything at a good price that was safe for my babies. He made it his own personal goal to get me into an SUV that I could afford. He worked amazingly with his team and they all made it possible. I am beyond impressed with my salesman and this dealership. He went above and beyond what anyone else would have done for me and my family. I am forever grateful. Thank you, Tim and the rest of the Brookside Motors staff.


Delighted customer.

5
Cathy Wolf on 07/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a 2002 Subaru Outback that was on it's last leg. I researched many dealers and decided on Brookside Motors in Dover. I really didn't expect to have any success and thought I would have to go back to the Buy here/Pay here dealer. I met with Jason and he welcomed me with a fresh hot cup of coffee and a smile. While I walked the huge lot of beautiful cars, Chuck and Jason worked on the financing that would meet my budget. I fell in love with a Jeep Liberty and Jason and I took it on a test drive. After waiting for the banks to do their thing, I was pleasantly surprised to find out that the Jeep was affordable for me. Thanks to the hard work done by Chuck and Jason, I drove home in my beautiful Jeep. I never expected that I would have been so pleased or that I would have the Jeep that day. I would definitely recommend Brookside Motors and please talk with Jason and Chuck. They will do everything in their power to meet your needs. Thanks Jason, thanks Chuck for renewing my faith in car dealers and treating me with respect and consideration. I will most certainly be back if I need another vehicle (but my Jeep should last me a very long time!).


Happy Customer

4.8
Bestover on 07/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My wife and I stopped in looking for a pick up truck with specific guidelines, Jason showed me what we were looking for and made recommendations. No pressure. We stopped back the next night for a test drive and negotiated a little, done deal! Best of all he listed the things they were going to do to the truck and when I picked it up a few days later, everything was completed and more! What else could I ask for. A few days later, I had a service question, so I stopped at their shop. A mechanic went for a ride with me and assured me of no problems. He then went over the services that were preformed. It's all a great experience.


Very helpfuf

5
cocopuff on 07/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Me dealing with a credit issues I truly thought that EVERY car salesmen was the same trying to just get a commission until I went into Brookside Motors...I wanted a vehicle way outta my price range, but Jason Samelko ,and Chuck Warfield talked with me giving me Great advice and helping pick a vehicle that was suitable for me, and my budget . I highly recommend anyone that is looking for a great vehicle, and a hassle free, peaceful Car Dealership Brookside Motors is the place to.. Jason and Chuck thank you gentlemen so very much for having patience with me. Best believe I'LL BE BACK... Sincerely Theresa Alexander


Quality service

5
PLANT3 on 07/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very helpful and easily the best dealership around! Talk to Tim Goelz for the best customer service!! Prices are great and all of their vehicles are high end and in great shape.


Hassle free service and premium inventory

4.8
Ronniejr on 07/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience at Brookside Motors was hassle-free and easy. Brad, the salesmen, wasn't pushy or overbearing at all but was available and attentive with all my questions and concerns. I am somewhat of an anxious person and Brad made me feel comfortable throughout the whole process. I will be requesting him in the future I am sure. The overall stock at Brookside was very nice and it was apparent that they care about the products they sell. They have many cars and trucks to choose from and I would recommend Brookside Motors to anybody looking for a quality vehicle and a painless buying experience.


I came in looking for a Jeep, drove off in a Focus

4.8
apasquini on 07/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I'm a first time car buyer who walked in with my dad knowing I wanted to drive off in a Jeep. Jason came right up to us as we walked around the lot and led me to the car I thought I wanted. I test drove it & found out it wasn't the car for me. We all walked around the entire lot trying to find the car for me. Everyone was so friendly and understood I had no idea what I was doing and Jason was eager to help! There were so many great options at Brookside, but the Focus was the one for me. My dad & I drove it off the lot with the great help of Jason and the rest of the staff. My experience at Brookside was the first, but the service will be forever hard to beat! PS It was also the day of the quarterfinals for the Women's World Cup & Jason turned the game on inside while all the paperwork was being completed so I didn't miss a minute!


Would recommend Brookside to anyone looking to buy a car.

5
jplotkin on 07/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second time buying a vehicle from Brookside Motors and I have to say, it went as smooth as the other time. Brad Rodgers was knowledgable, honest, personable and made what could be a tough experience, a pretty easy one. From his recommendations to helping me find the right deal, I have little doubt that I will enjoy my new purchase. Thanks to Brad and Chuck: not only will you have my future business, but you'll have my future recommendations.


No hassles, just straight talk...

4.4
Harvey'sKat on 07/10/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

I gave this rate because Brad Rodgers was very attentive to details and patient. The whole procedure was fluid and he took care of everything necessary to make this a good deal... To my surprise, I ended up spending less in payments than was originally planned. Brad went far and beyond to make this deal as comfortable as putting on a new pair of shoes... My Durango was more than I expected it to be for a used vehicle...


Best car-buying experience

5
Paul J on 07/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tim Goelz was my first live contact at Brookside after shopping online. He was very helpful and let me make my own decisions. Based on that phone call, I drove directly to the lot. Tim and the rest of the staff - as well as the showroom - were very welcoming. Tim and I sat down and discussed what kind of car I wanted, my dominant buying motive, my budget, my trade and financing - at which point Chuck Warfield joined the conversation. Chuck and Tim helped me get financing 4 points below what my less-than-perfect credit score warranted. I drove away in a car that matched what I was looking for exactly. Not only will I be back, but I'll certainly recommend Brookside to everyone who's looking for their next car.


Extremely Happy!!

4.4
mustangsally on 06/29/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I dealt with Brad Rodgers and he went out of his way and beyond to help me get into my new Mustang!! I would recommend anyone that is looking for a new vehicle to go to Brookside. Brad even went so far as to drive to another dealership to pick up my Mustang before it was sold to someone else when he was told that the dealer there had an appointment later that afternoon with a couple who was planning on putting a deposit down on the car. Well........we got there first!!! Then once we got it back to Brookside he did all he could to get the monthly payment down close to where I needed it to be. I am VERY pleased and I am enjoying my car!!!


Hassle Free

4.6
Vanfam on 06/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I found the vehicle my wife was looking for and thought it was not going to fit our financial plan. The guys at Brookside made it work and without pressure. Tim went above and beyond to make sure we got the vehicle and at one point I couldn't believe the service we were getting. After shopping most of york and lancaster county I wish I would have just started at brookside. The price was comparable to others but they gave us more for our trade and made the numbers work. Thanks to Tim and all the guys who helped out!


very satisfied

5
carbuyer123 on 06/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Brookside looking for a vehicle because mine had broken down and couldnt be fixed. After going in and getting approved, Tim spent at least 2 hours trying to find a vehicle that fit my needs, within the range of my approval. I am very happy with this car, and I would recommend going to Brookside to any of my friends and family.


Excellent service

5
Familytime on 06/10/2015

Overall Experience: 5.0

Salesman was very kind and helpful. Overall everyone was nice and worked with us to come to the best possible deal. Thank you to everyone involved.


New car :)

4.6
Grad2010 on 06/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I loved the service that everyone at brookside gave me. From Jason who sold me my car to all the salesmen who even just said hello to me when I walked in. To the guy who got the trucks out for my son to play with. Excellent group of enployees.


Great Experience

5
miranda1 on 06/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brad was great to work with, he answered all our questions and gave absolutely no pressure to buy. He made our buying experience one of the best car purchasing experiences we went through. Even the financing process was a breeze and exceeded our expectations!!


Awesome!

4.8
GuyNamedSid on 06/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

What an amazing experience. My wife and I were looking for our first car purchase as a married couple. Jason & Chuck worked hard for us to find the best car at the best price. If you're looking for a used car, come visit these guys! They treated us with the upmost respect and care. I would absolutely recommend these guys to anyone.


Fabulous Staff

5
JarScr on 06/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were in desperate need of a vehicle. Saw a Mazda on the website and knew I needed to go look at. After test driving, we decided to make the purchase. The staff was wonderful getting us in the price range we wanted to be. They even went out of their way to deliver the car to me at work. Very professional, wonderful to work with. We are very pleased with the car. It is exactly what we were looking for. I can't thank them enough for all they did to get us a car that night. Thank you so much! We will definitely be referring people there


Awesome Experience

5
SamanthaTate on 05/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tim and Brad were great to work with. They were nice to work with weren't too pushy or trying to push you right into a vehicle you didn't want. The both of them worked hard to get get us into our 2010" Dodge Challenger RT.. "The purple people eater!" I also bought this car not knowing how to drive stick lol and Tim Goelz was awesome enough to give me my first crash course! Thank you so much guys, greatly recommended .


Awesome

5
raggedypa on 05/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tim and Chuck were awesome. They were personable and easy to talk to. They new what my limit was for a car payment and got me in a car for less then anticipated. Thanks


great experience

5
mommag11 on 05/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

my experience was very good at Brookside motors.we love our new car that this amazing salesman sold to US...they treated US like family not just them trying to sale a car...thank u


Great experience

5
Justin88 on 05/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a truck from Brad and after a lot of family and friends dealt with him it was my turn and he is the best, he makes sure you get the absolute best deal and is not there just to get a paycheck. Hes not your average dealer and just sells you a vehicle he explains everything to you from A-Z. He makes sure you are completely satisfied. I would make sure you consider Brookside before any place else!


" Overall Wonderful Experience"

4.8
Bookworm on 05/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Tim was professional and efficient. He got what I needed when I needed it. Worked with my situaion and look out for my best interest.


Totally Respected and Blessed!!!!!!

5
LilJTI0209 on 05/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had stopped just to look and was greeted within minutes by Jason! He was so nice and respectful and listened to everything I was looking for, he took the time to go above and beyond! I was looking for a newer vehicle for my kids and found the perfect one. Chuck and Jason took the time to talk to the banks and get exactly what I needed in my budget and with no co-signer!!! I am so impressed with all the hard work they put in to making my "dream" a reality. I ended up having to return do to a special item I had forgotten in my old vehicle, and Tim stepped in to finish the deal, I couldn't figure out how to connect my cell phone and he made it happen. All 3 of you have made my year and my kids are so happy and excited! We now have a reliable vehicle that I feel 100% safe in! I couldn't have do it with out Jason and Chuck treating me and my family like we were family! Thanks Again all 3 of you!!!


great experience

5
jhartman887 on 05/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We loved Brad! He was super friendly and helpful without being pushy. We were unsure if we would be approved for financing but between him and the guy that does the financing, we were able to drive our new car home! They do everything they can to get you into a new car. What a wonderful experience. We will definitely be referring Brookside Motors to anyone in need of a new vehicle!


Great Buying Experience

4.8
jflynn1761 on 05/16/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I recently purchase a vehicle from Brookside Motors. I found both Carey and Tom to be extremely professional, knowledgeable, and polite to work with. Their honestly and "no pressure" sales approach was a pleasant surprise from my other car buying experiences. Being unfamiliar with the area Cary came with me on the test drive. During the drive Carey made sure that I took several windy, bumpy, roads so I could hear and feel how the vehicle responded under those conditions. As a result of my experience I purchased the vehicle the next day. I would highly recommend Brookside Motors!!


Best Costumer Service Around!

5
deanna_cantoral on 05/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I want to give a huge thank you to Jason and Wes. From the moment we arrived we received the best costumer service and were treated like long time friends. We immediately felt comfortable and like we people and not another dollar. After being turned down at other places due to having poor credit and receiving poor customer service elsewhere we are eternally grateful to Brookside Motors for all of the hard work, determination and patience. I would recommend Brookside to anyone. They earned their reputation and I will certainly be back. Thank you both so much!


Great Experience !

5
cat on 05/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We highly recommend Brookside Motors to anyone looking for a great car and a knowledgeable sales staff. Efficient, No Hassle, No Pressure, and Great Selection !


WONDERFUL

5
Hpbbowman on 05/08/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't express enough how grateful I am that Tim Goelz was the one who helped me get my car. He could not have been any more friendly, comfortable to talk to, and determined to help in every way possible! I went into Brookside looking for a car, and left with a car, and a friend! Very awesome guy! :)


One happy family!!

5
Amy on 05/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I were looking at the Cars by Dealers catalog for a replacement vehicle for our family. We weren't really sure what we were looking for, but when we saw the 2009 Volkswagen Routan SEL they had advertised we thought why not check it out. From the minute we pulled in the lot we were greeted with a friendly smile and a warm heart. Jason answered all of our questions, walked us through the features of the van, and even sat through my crazy test drive! The entire process of purchasing this vehicle was seamless, quick, and non stressful. I would like to personally thank Jason for helping us make a great decision for our family and putting up with all of our questions. By far hands down, if you are looking for a dealership to help you find the car you are looking for and want caring staff to help you get there, please check Brookside Motors out for all of your vehicle needs. Cannot thank you all enough for your amazing customer service!Sincerly,The Dempsey Family


Understanding

4.8
bemig on 05/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was referred to Brookeside by a friend who had an awesome experience with them. Hoping for the same thing, i went to the dealership sat down with Tim and he listened to what i was able to afford and what i was looking for. After a week Tim and his managers were able to get me in the vehicle i was hoping for, and originally went to the dealership to buy. He took the time and actually seemed like he cared about what i wanted, unlike other sales professionals. I'm glad i choose them!!!!


Awesome service

5
Dloy69 on 04/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brad rogers was very informative on his inventory and pricing. The vehicles are very clean and well maintained. Their people are very friendly and helpful. Im very pleased with my experience at brookside motors and would definitely buy there again.


longrangeratcomcast.net

4.8
ric123 on 04/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

staff was friendly and very helpful. No presser while looking. Tim was very helpful when ask questions, I would come back again when i ready to purchase again.


Worth the Trip

4.8
SeanP15 on 04/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was looking for a particular SUV and found it here at Brookside, so, I drove from MD to their dealership in PA to purchase; and it was well worth the drive. Jason and Wes were very straightforward, easy to work with and honest. The whole purchase experience was quick, to the point and no hitches arose. I have often avoided dealerships because of the pushy salesmen but this isn't the case here. I would recommend them to anyone.


Excellent Customer Service

5
bea&pelt on 04/19/2015

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had an awesome experience with no pressure at all. Sales man was exceptional, friendly, knowledgeable and was able to deliver what we wanted at a short period of time. Really love what we got and would recommend him in a heart bit to everyone.


Great Customer Service

4.8
Donnyk13 on 04/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My wife and I came here to look around at trucks and ultimately ended up buying a used Ford F150. Our salesperson Tim Goelz was one of the best that I have come across in the couple times I have purchased. I will definitely buy future vehicles from here and send as many friends as I can. Thank you Tim and the rest of Brookside's crew!


Stress Free and Easy...

4.8
KeeferLaLa on 04/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We were looking for a specific vehicle and found the listing on line. The distance was an hour and 45 minutes from our home to Brookside Motors. No high pressure sales! Very comfortable atmosphere and friendly staff. Clean restrooms. Good selection. of used vehicles. Highly recommend! We will return when we're in the market for another vehicle.


Second Time

4.6
JCrotsley on 04/11/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is the second time I have used Brookside Motors. Worked with Tim and Wes both times. They made the process easy and convenient. I would recommend them to family and friends. I would use them again without hesitation.


My Dream Car

5
Sue on 04/09/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Saw the "car of my dreams" 2006 Mustang GT convertible and Brad made my dream a reality.Brad worked hard on this as the car was on a "sister" lot, he brought the car in on a Monday, had it ready for me on Wednesday.Friendly fast courteous service, Brad even found the extra set of keys and sent them to me.Will recommend Brad and Brookside, even though I'm a 100 miles away.Great Job!!!


GREAT!!!

5
Mikey23 on 04/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a sweet 2011 mitsubishi outlander sport. AWESOME car to drive around in. Thanks a lot for making a great deal with me and my mom..


Had a great experience at brookside

4.4
theleh5 on 04/08/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Wanted to thank Carey for getting us a good deal on our 2007 Honda pilot. It was a pleasure doing business with him. and the rest of the staff were very personable as well. We will be back to see him when were in the market for a new (used) truck.The lehmans


New wheels on short notice

5
redraven on 04/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tim Goelz helped my wife get a new vehicle lat year, and his service was exceptional. Made it a no-brainer for me to come to Brookside when I needed a car this time. Awesome salesman for sure. Terrific staff. Couldn't have asked for a better car buying experience.


had an excellent experience

4.8
burgerd on 04/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I would like to thank Tim Goelz for his time and outstanding salesmanship. He helped me with the purchase of a 2006 Silverado and helped to get me the deal I wanted. my hat is off to the staff of Brookside Motors and I would highly recommend this dealership to anyone looking for a vehicle.thanks Burgerd


Brookside motors

5
Ashley1 on 04/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When coming to brookside motors I was planning to leave that day with a car. When talking to Tim he was very friendly and made me feel like I was getting the best car for the money I had. I was able to leave with a smile on my face behind the wheel of a car I fell in love with. I would highly recommend for anyone to go to Tim Goelz. It will be the best car buying experience


Feel Confident with Brookside

4.8
kflynn on 04/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I am a returning customer to Brookside Motors because I feel they care about their reputation and want to make the customer happy. I was confident that I was going to get superior service and a pre-owned automobile that was checked out from top to bottom. I like getting a car that is similar to a new car without paying new-car prices. Brad Rodgers was great from beginning to end. The best way for me to describe it is that Brad made me feel like I was being taken care of from the first phone call all the way until I happily drove my new car off their lot. Thanks Brad - I will recommend you to anyone I meet looking for exceptional service.


Great Team

5
mkfunk on 03/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was very friendly and attentive. They really take care of their customers and are very easy to work with from start to finish. I am definitely a life customer.


Thank you Brad

5
chevy butch58 on 03/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I think Brookside Motors is the best dealership around every one there is just so friendly and special thanks to Brad he will do every thing he can to get you a car I recommend Brad to any one that wants to buy a car or truck.


Thank you so much!

5
waterloo on 03/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got my 2005 Rav 4 with the help of Jason and Wes. Since I work out of the emergency room at a local hospital, I needed a car that could reliably get me to and from work, even in winter weather. I don't know a lot about cars, but Jason helped me and my parents pick out the Rav 4, and Wes helped me finance a great rate that fits perfectly in my monthly budget.


Great Experience

5
JKukorlo on 03/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Carey and the guys were great to work with and made my first time buying a vehicle very easy. The friendly environment and staff made the experience painless. Thank you all


Almost Too Easy!

5
bobaloo on 03/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came to Brad looking for a car that can fit our very tall son. He immediately pointed us to a car with fantastic leg and shoulder room. He told us that they go over eveything with a fine-tooth comb before releasing it and they sure did, providing a detailed breakdown of the work performed all done after the deal was made.


Great Salesman

5
mspangler on 03/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kevin worked very hard to get me the best deal possible and was a great guy to work with. He was very friendly and understood my situation and what I could afford. I greatly appreciate everything he did.


Emily Smith

5
elynns95 on 03/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got my jetta with the help of Tim Goelz back in june and had a wonderful, easy experience. So when my husband was looking for a jeep, i sent him straight to Tim. He found the perfect jeep for a great deal in no time. I wont go anywhere else!


We always come to Brookside first, 3rd vehicle purchase here

5
rbkasumba on 03/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When it was time for another vehicle, we went to Brookside first. We have purchased two vehicles with them previously and knew we wanted to come back. From past experience, Brookside remains wonderful past the purchase phase through servicing, etc. as well.This time around we worked with Tim Goelz. He was super helpful and friendly. He helped us get a great car for a great deal.


"easy as pi"

5
olenker on 03/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been searching for a newer vehicle for some time. I had seen what several other dealerships had to offer both in quality and price, and was not impressed. Having bought my last vehicle at Brookside Motors and being completely satisfied, it was time to return and check out their inventory. Upon my arrival I has time to look at their wide selection of SUV's before being greeted by Tim Goelz, and that in itself was a pleasant surprise because their was no high pressure sale involved. Tim was very helpful and I took a Jeep Grand Cherokee for a test drive. The Jeep was immaculate and ran great. The price was unbeatable too! Once I returned, Tim sat me down and talked about financing options, took some information and stated he would be in touch. I was not optimistic simply because I had no money down, no trade in, and my credit score was at the low end of fair. A short time later, I received a call from Tim and he had the news I was hoping for; financing that was within my budget, and a nice warranty on the Jeep. I returned the next day, and the paperwork was thoroughly explained and signed. I drove home in a great, clean and affordable SUV. Thanks to Tim and Wes, I will refer anyone who asks where I got my Jeep, and definitely will buy from Brookside Motors again and again.


Timely, friendly, experienced, eager to please

4.4
AudreyW on 03/10/2015

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Set out to buy a vehicle with all intentions of searching multiple car lots and did not get past our first stop without buying. It was a good experience and would recommend Brookside Motors.


My sweet new fusion

5
Swtvolleydrms24 on 03/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very impressed with Kevin and his eagerness to go out of his way to get the deal done! He listened to what my needs were and put me into a car that was at a great price and what I needed. I would recommend him to anyone!!! Thank you so much Kevin... You are officially family!!! ;)


JUST AWESOME

5
Tisha1204 on 03/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the most wonderful experience getting a car at BrookSide Motors, as soon as I walked in I was greeted with a warm friendly smile and a hello. Then a gentleman began to help me in my purchase he was very friendly they even offer beverages and not just coffee I have never been to a dealership were they took so much pride into there customers and not just for the money but to help uu find the right car just for uu. So I would like to thank the staff at BrookSide for all there help at finding me a good SUV....??????


WHAT A GREAT PLACE!!!!!

5
orioles4life on 03/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had trouble getting a car at first from a different dealership. The employees at the other dealership were rude and judgmental. Here at Brookside we had great service and the price on our new car was outstanding. Brad Rodgers was a great help and he was willing to deal with us. we ended up walking away with a new mustang and I love it. I will defiantly come back here for another car and send people in to get a car there. this place was great and so was brad. thanks again brad for all your help we appreciate it.


Amazing

5
bdevils102 on 02/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We walked in there looking for a car for my wife. She still owed a lot on the current car she had. Kevin was off that day, which is the person we bought our last car from, but Tim took very good care of us. We didn't think we were going to be able to get my Wife into the 2013 Dart she reallllllllly wanted but Chuck was a quick thinker and said I could use my car which I only had $500 left to pay on it and use that for a trade and when I went back in the summer to look for a truck I could trade her car in since you can usually roll over negative equity into a truck easier. And as it turned out they had the truck I was looking for on the lot as well. So I said Chuck and Wes make me the deal of a lifetime and I will walk out this door with 2 vehicles not just 1. Wes crunched the numbers and gave me a heck of a deal on a power-train warranty and a low monthly payment and the next day I drove away in a new used 2010 Dodge Ram 1500 and my wife drove away in a 2013 Dodge Dart SXT Sedan. THANK YOU FOR EVERYTHING Wes, Tim, Kevin, and Chuck


Love this place!

5
Bschwartzer on 02/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been looking for a car for a long time and I was recomended to come here and I was very impressed with everything they did to help me. I got a car that I love and couldn't be happier. I would absolutely recommend Tim and this dealership to everyone I know.


Polite, personal, friendly

5
Casey on 02/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Needed a car that day made it happen. Kept in contact. Worked with my budget. Awesome people. Would come back. Very professional. nice friendly people


great service!!

4.6
Heaton on 02/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

My experience with Brookeside was great.. i was just looking an Tim approached us an was awesome!! I was very pleased with their service an Tim was great!


flexiable

4.6
freebird on 02/21/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I saw a vehicle I was interested at located at one of their other lots and they were willing to pick it up themselves and bring it to the main lot brookside motors. There I dealt with Tim, a previous sales man my family recommended me to, where we talked about the best deal for me. As a ghost in the credit world I was able to take out a loan to build my credit. I was also able to hold my vehicle till I had the time to finalize everything. Overall, I had a good experience with great service and very friendly customer service.


Car shopping

5
terry on 02/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband had made up his mind that it was time to replace the car he had been driving, so we visited a couple of dealerships. When he came to Brookside Motors the sales person was able to assist him and found the car that met his needs. The salesperson was very informative, polite, and answered all the questions he had asked. He was very pleasant to work with and my husband would definitely work with him again when looking for a vehicle. We also would definitely refer our friends and family to go to Brookside Motors and ask for Tim Goelz. A very pleasant and friendly person.


accidental walk in

4.8
dme61588 on 02/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Was looking for the buy here, pay here up the road and came in here by accident. Explained what I was looking for and the need to get something as soon possible. They looked up what they had available that would be reasonable for me to purchase that was around the same price per month of what I was looking at getting from the bhph. Got set up with a much newer car then what I had originally been looking at with a very nice warranty as well.


thank you!

4.8
jonesbabes on 02/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Went in thinking I would be turned down. Came out driving the nicest car I ever had! Jason listened to what I wanted / needed in a car and that's what I got. He was helpful and understanding. Go see Jason and the wonderful selection of quality cars. You won't be sorry!


Always the best!

5
cag2007 on 02/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jason and Wes were great to work with! They made us feel very comfortable while we were there and very comfortable with our purchase. We trust Brookside Motors, as this is the fourth car our family has purchased from them. They are honest and hard working people! They did everything they could to make sure we got the best deal, and took the time to figure out what would be best for our family and financial situation. Thanks again!


My experience at Brookside Motors was really enjoyable.

5
dedra on 02/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have recently moved to Dover, PA and I was looking for a nice reliable SUV. I pass Brookside Motors everyday on my way to work. One thing I had noticed about this place is that when the news was calling for bad weather, they would move all their vehicles in the barn. That to me was a sign that they like keeping a clean lot for people to come and look at their vehicles. Every time I had stopped Jason would come out to greet me and ask me if I needed help. Jason helped me pick a SUV that was perfect for my price range. Brookside Motors was a no pressure environment. Jason made my experience fun and not stressful. He is a very easy going person and upfront about all the questions I had about my 2010 Mitsubishi Outlander Sport. Sincerely, ONE HAPPY CUSTOMER!!!!


determination

5
ramman on 02/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

These guys had sure determination to get me into a used new car. I had such a load of junk it was an embarrassment to myself and anyone who was in the car with me. These two guys did whatever it took to get me in something that was me. People say that things are to expensive. But the everything these guys do and what they give you is worth every penny of any I repeat ANY vehicle you drive off the lot


Best experience!

5
mgabriel0120 on 02/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I could not have asked for a better salesman. Tim Goelz helped me and was able to get me into the vehicle I have wanted for the past 4 years!! Im glad I had the greatest experience I had since I traveled from NJ and would definately recommend others to him!! Thank you Tim!!!


FRIENDLY PEOPLE

5
HBLYMIRE on 02/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I WAS REFERRED TO BROOKSIDE MOTORS FROM A CO-WORKER. FROM THE MINUTE WE WALKED IN THE DOOR UNTIL THE TIME WE LEFT TIM WAS EXTREMLY NICE AND VERY HELPFUL. THEY WORKED VERY FAST IN GETTING EVERYTHING PROCESSED. I WAS SCARED GOING IN BECAUSE I KNEW THAT MY CREDIT WAS BAD AND THEY DID EVERYTHING IN THEIR POWER TO GET ME A PAYMENT THAT I COULD AFFORD. I WOULD RECOMMEND TO MY FRIENDS AND FAMILY. THIS WAS THE BEST SERVICE I HAVE RECIEVED FROM ANY DEALERSHIP. THANKS AGAIN TIM!


Awesome Experience...will buy from Tim at Brookside again!

5
hrcerett on 02/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I were in need of a SUV to fit our family and our budget. From the very first phone call to the dealership, our salesperson Tim was exceptionally kind, helpful and understanding of our situation. Since we live nearly 2.5 hours from the dealership, Tim and his manager Chuck took care of all the arrangements so our vehicle would be ready for our arrival. The vehicle was everything they advertised and more...Tim even had the engine running when we arrived so we could test drive the vehicle in comfort! My husband and I highly recommend Brookside Motors...they went above and beyond our expectations to make sure we were buying exactly what we were looking for! A+++ dealership...we will definitely buy from them again! We absolutely love our new Volvo XC90 - thanks to all for your help in making it a pleasurable experience!


Great place to buy a car

5
Ajl17331 on 02/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a pleasant experience when buying my car. The staff were very friendly and helpful. I did not feel pressured like with other car dealers. They were also very upfront about information from the car to the warranty. I would definitely recommend Brookside Motors to my friends and family.


2007 Chevy Silverado 2500 HD

5
Pbenyak on 02/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a truck from Brookside and I am very satisfied with the knowledge and friendly people. I would definitely tell others to shop there. Thanks Pete.


Amazing experience

4.8
Roxanne on 02/01/2015

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We had an amazing experience at Brookside with Tim Goelz! He's bee6 friendly, not pushy and listens to the customers needs. I'd highly recommend seeing Tim.


NoPressureAwesomeCar!

5
lomilesFUSIONAWD on 01/28/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Being a Jeep guy, I was dragged kicking and screaming by my better half away from the great models they had available toward something more "economical". I had decided if I was going to get a CAR of all things, it would be a Ford for many reasons. I was initially "focused" on the Fusion, but was distracted by the Focus' higher fuel mileage ratings (35-40 mpg?! great). It was a cold windy night, and we had to use our test drive to run a few errands. We drove two Focus models that were great, but then we drove the Fusion AWD Sport and were sold! It has more room, and (((GASP))) it drives better in the slushy/icy/snowy roads than my last two Jeeps did. Just have to try it in the mud come spring! Thanks BROOKSIDE TEAM for a THIRD win in the car dept for this family!


Brookside Motors

5
Gianni12345 on 01/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a Great Experience with Brookside motors.....Awesome customer services and accommodated with financial needs Thanks Brookside motors for putting me in my sexy car....highly recommended to buy a car from Brookside motors


My first positive experience in buying a car!!

4.8
oastergirl on 01/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My husband and I were out looking for a vehicle for our daughter. We were just doing a quick drive through at Brookside Motors to see what they had to offer, when I spotted a car I just HAD to drive! The helpful and friendly sales representative aided us in making our decisions easy. We drove away with a new car, very happy with our purchase! It is wonderful to have found a dealership that can be trusted. Brookside Motors...we will be back! My daughter still needs a car:-)


2013 Nissan Sentra

5
Dbert on 01/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I hate pushy dealers. Not at all the experience I had at Brookside Motors. Told them what I was looking for and how much I wanted to spend. They found the car for me. Very happy with the choice I made. In dealers and cars. Thanks for making me feel at home.


2012 chevy silverado

5
bad baker on 01/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership make you feel at home! We were very pleased with our purchase! They have a very friendly an helpful staff! I would recommend this dealership!


Amazing!

5
Staushaaabbyy92 on 01/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0

I was looking for a car I had wanted and when I found it was sold I was upset but Jason did everything he could to find me a nother car and I was very happy! I love my car so much! The price was right and he was very kind. I would recommend brookeside to anyone and deff. Jason he's awesome :)


05 dodge ram 1500 :-) :-)

5
daytonatruck05 on 01/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome deal. Ready to go quick. Super clean truck. Easy place to deal with. Excited for future deals. All and all treated ver well. Thanks.


purchase of 2011 Honda Civic

5
ncf1990 on 01/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our third purchase with Brookside and was our best experience yet..we had tons of issues with credit report and they kept contact daily to see how far we had come the night before with the credit company and to see if they should run my credit report again, they explained to me everything i needed to do to get it off of my credit for my loan and with everything they told me i followed and had the collection off of my credit within a week.. Tim would return our calls within the hour and helped us out more then i could describe.. they held the car as long as i needed and put a sold sign in it although it wasnt completely bought at that point. I would absolutely recommend anyone to go to them even if they arent sure what exactly they want price wise/car wise.. they will go out of their way to help you with everything, definately a satified customer!!


repair

5
jat1069 on 01/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome customer service. We have purchased 5 vehicles over the years from Brookside and have referred numerous people there. Our recent issue with my daughters car was handed in the most professional way and all the help that we received from Wayne,Wes and Ed is un measurable. Thank you all so much.


Purchase of 2005 Chevy Suburban

5
zjs100 on 01/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was our second purchase from Brookside. Kevin and Wes were great to work with and we would recommend Brookside to anyone in the market for a quality, clean used vehicle. Thanks guys!


Purchase of 2010 Dodge Ram

5
klb9951 on 01/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best experience with purchase Third Dodge Ram bought from BrooksideTwo purchases with sales person Kevin SnifferWill continue to use Brooksidefor my automotive needs


Had a great and efficient experience

4.8
robert360 on 12/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Tim was great, everyone was friendly and eager help you.will go back again whenever I purchase another car, for me or my family . Thanks BrooksideRobert


Great price with great service

4.8
Boardfun2.0 on 12/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I went into the dealership not knowing much about them and was greeted and helped immediately upon arrival. I knew what car I wanted and was promptly shown the car and they even let me test drive it! They answered all my questions about the vehicle and even gave me a past history for the vehicle. They brought key points to my attention without pressuring me to look at any other of their vehicles and without pressuring me into buying their vehicle. The service was great and the appraisal of my old vehicle was great and I got a good price for my trade in as well as superb price on the purchase of my new Subaru!


Tim's the best Ever!

5
Jolley on 12/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My overall experience was a good one. We had an issue with the vehicle they couldn't foresee but the dealership was more than willing to take care of it knowing it was the right thing to do. Wayne and Tim were very understanding and helpful during the process. The only reason I decided on the purchase was because of the dealer Tim. He was kind and did as much as he possibly could for me when I had issues with my vehicle. If your reading this Tim, thank you for everything and I want you to know your the ONLY reason I purchased a car from the dealership and will be back in the future.


Longtime Customer

5
hlbelton on 12/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Over the years, my family has purchased 5 vehicles from Brookside, and specifically three of them from Tim. Always a good experience. We trust you guys and that is why we keep coming back. Thanks for helping my daughter get a great vehicle that was within her budget!


Why didn't I come here first?

5
zapatasp5 on 12/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After shopping around for a truck for weeks and working with other dealers and banks for financing it seemed no one had an answer to whether they can help me or not . Some prices were extreme and some sellers were just to pushy to get you in anything but what you needed. So after a long week I was still waiting to hear from a bank about financing on a truck I thought I wanted but I continued to search. After stopping by a few dealers and not approached by anyone for help I finally stopped at Brookside Motors in Dover,PA not knowing it would be my last stop. Jason came out immediately and introduced himself and began to ask me what I was looking for and needed and then took me around and showed me a few trucks . After talking to Wes about financing I was not able to get the first truck I liked but I ended up with a better truck a 2010 Dodge Ram 1500 SLT. Thank you Jason and Wes, love it! So if you need a car or truck and need financing you will get not only what you need but also great service.


getting my new truck

5
travis.wire on 12/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tim was a great person, very friendly, helped out with everything i need. I couldn't have asked for anything else. I would definitely recommend them to everyone.


Saved By Tim

5
m30duffy on 12/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After a day of disaster, purchasing a car and it breaking down on me, I felt helpless. My step dad insisted that I go to Brookside, even just to look around. It was a very brisk day, but that didn't stop Tim from coming to greet us as soon as we stepped out of the car. He was honest and personable, and after hearing my story of the day before, did everything he could to make sure that my needs were met and that I walked off that lot happy. That day I got the car of my dreams, low miles, excellent condition and it had all of my criteria and more. I want to take this time to thank Tim and all of the guys at Brookside, not only for my car, but for putting up with me for the whole day. I really appreciate everything, thanks again!


It was a very good experience

4.8
rea612 on 11/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

They work with me I was very happy with that they put me in a vehicle that work for me I think when ever I need another vehicle I will go back


Pleased again

5
BenH6 on 11/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the fourth vehicle we've bought at Brookside. Tim was very polite and understanding. He worked hard to get us into the vehicle we wanted. Thanks Tim!!


I NEVER THOUGHT

5
eric starks on 11/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I never thought how excellent Brookside motors is at doing their job. I went to several different dealerships and wasn't treated nearly as gud as I was at Brookside. Brad Rogers took very gud care of us. He pulled every string he could to our satisfaction. He's an awesome, down to earth, and very HONEST sales rep.!!! I have definitely recommended Brookside Motors to all of my friends. Thanks Brad! We appreciate all you've done for us. Sincerely, Robyn & Eric Va. Baby


Was only out car shopping. No intension on buying.

4.6
janie.muller.56 on 11/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Noticed a low mileage 4runner in a auto locater book. Just on a whim, we went to check it out. I had never owned a Toyota, but being part of a "Toyota Family", I thought I would give one a try. Loved how it handled and it really feels like a safe, sturdy SUV. Yep, I purchased it. This vehicle was ment to be for me. We had a few loose ends to tie up on the deal, but all turned out well and the bottom line is, I'm a satisfied customer and most likely to return. Thanks Brookside for taking care of me and I'm lovin my 4runner!!!!


Very pleased!

5
terbon4 on 11/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a minivan we really didn't need anymore. Decided to just begin looking. Had heard many good things about Brookside, so decided to just begin our looking there. We were very pleased with the low pressure sales approach, good choice of cars, and good prices on cars. Long story short, we bought a car that day. We are really enjoying our "new" car! Very glad we decided to start our shopping at Brookside!


Fair, honest, knowledgeable

5
lmh272 on 11/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My past experience with Tim Goelz as manager of a nationally know transmission shop has led me to trust him and his expertise implicitly. When Tim fully concurred with the service and the terms that my son received on the purchase of his new car, I felt confident that my son had received a fair deal. I was impressed with the cooperation among the sales representatives, as well as their honesty and frankness. They very competently minimized for my son the stress associated with purchasing his first new car. They were genuinely interested in guiding him and serving him well.


"Duck Truck"

4.6
ynnep on 11/03/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I found my perfect truck at Brookside! Jason is a low pressure, helpful salesperson and I highly recommend him. Brookside gave me a fair price for my trade in, and sold me a vehicle at a more than fair price. They even got me a better rate on a loan than my own bank did! Although the whole process of buying a car is very stressful, the people at Brookside did their absolute best to make it a pleasant experience.


Excellent Customer Service!

5
Case03 on 10/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nice cars on the lot and fairly priced. They took the time to find the best car for our needs and we felt as though they put the customer first and not just the sale. Highly recommend!!


$40,989

Mileage: 28138

Color: Black

Transmission: Automatic

Body Style: Pickup

City: Dover, PA

Engine Type: 5L V-Shaped 5.0L 4V

$27,954

Mileage: 37008

Color: Black

Transmission: Automatic

Body Style: SUV

City: Dover, PA

Engine Type: 2.7L V-Shaped

$28,957

Mileage: 67836

Color: White

Transmission: 6-speed Automatic

Body Style: SUV

City: Dover, PA

Engine Type: 3.6L V6 24V GDI DOHC

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