The Used Car Superstore

4.3
Overall Rating

Customer Service: 4.6 Quality Of Work: 4.4 Friendliness: 4.8 Pricing: 4.7 Overall Experience: 4.3


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Bob was very helpful and sincere.

5
Valerie Jim & dog on 07/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob was not pushy, took test drive without him breathing down our back. He was professional, and made us feel confortable in our decision to buy the car. Very happy.


A dealership that goes the extra mile

5
TimK. on 02/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After looking around and getting denied a loan. I found 3 cars within my price range on The Usedcar Superstore website. As soon as I walked in the door, I was greeted by Salesman Greg Gallagher. I let him know what I was looking for, and he got me all 3 keys to take a look at the cars. After picking the car I was interested, he was able to provide me with some more info about the car, after hearing the price I told him that the issue was my credit. After that Greg and Manager Brian Gnutek made a few phone calls and got me a loan that exceeded my expectations. They got me the years I wanted and the loan was 10 dollars less than what I would consider my best case scenario, 50 dollars less that what I would just assume it would be. I really appreciate what they did for me. I am very happy with car, regardless of the loan, but with the loan, it was an absolute win.


Changed pricing on car

1
Maggie1784 on 11/01/2015

Overall Experience: 1.0

found car on internet. Went to see car. Sales person couldn't locate car. Call me back in the am and stated they found car. Looked at car, loved car. I was buying for my son. Started paperwork and was told a completely different price. Supposed the additional mechanical work was done the day before and they have right to change pricing. I drove an hours twice to see this car. I had the printed listing. They wouldnt honor. I am so so so upset, because I really wanted that car for my son. Now I have start all over again. xxxxxx way of doing business. Mannie the salesman was nice. It was, I assume the people above him that wouldnt honor the price initially given to me.


Awesome Customer Service

5
croghan4 on 03/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a used Buick Lucerne from the Used Car Superstore. It was a great experience in every way! Scott and Julie took great care of me from the very beginning, they never made me feel pressured, and we're all around an absolute pleasure to interact with. They treated me like a friend, not just another customer. I will definitely be recommending this place to friends and family.


The place to go for a used car!

5
J.B. on 03/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a used Saturn from the Used Car Superstore and couldn't be happier with my experience! The staff is fantastic -- especially the Manager, Mike Korallus. He was extremely friendly, and made sure I was happy with the deal and my new car! I highly recommend this store to anyone looking for a used car for a fair price. Thanks again for everything!!


Great Customer Service

5
volvoxc70 on 12/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Both Ron Garibaldi and Flint Turner were extremely professional and friendly during the whole buying experience. Ron even stayed late for me on Christmas Eve in order to make sure that I was able to drive home with my new preowned car which was in better than expected in condition. I really appreciate their help in finding the best car for me and doing it in a pressure-free manner. Thank you Ron and Flint!


Easy Transaction, Great Car!

5
Jan on 12/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a 2004 Honda Accord last October and it is running excellent. Very knowledgeable staff at UCSS. Greg was my salesperson and walked me through the whole process including getting me affordable payments at a great rate. No pressure or sales pitch, went smooth. I will be back


Very helpful and friendly

5
Ford442 on 11/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a fantastic car buying experience. Ron Garibaldi was so helpful and very friendly. He went out of his way to get the right deal on the car I was looking at. I did not feel pressured at all. I was greeted as soon as I arrived to the dealership by Ron. The dealership was clean and very well organized, a large lot with a good selection of cars. I would recommend this dealership and its staff to anyone looking for a great used car buying experience.


Very Good Experience

4.4
wenbro6 on 10/06/2014

Customer Service: 5.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We had a very good experience here. We were looking for a car for my granddaughter and found several. Julie Ko was an excellent sales help for us. The service was excellent and we were very satisfied with the whole experience. Thank you for making this process easy.


VERY FAIR DEALERSHIP

5
mvstrauch on 05/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

MY NAME IS MARK STRAUCH I BOUGHT A HONDA ODYESSEY 2006 WAS FAIRLY PRICED AND I LIVE DOWN IN SOUTHERN ILLINOIS AND HAD TO GO TO CHICOGO TO GET A GOOD DEAL HOW PITTIFULL I CALLED DEALERSHIP TO GET A TRADE IN PRICE AND DID NOT HAVE TO WHEEL AND DEAL WITH THEM THEY WERE RIGHT ON WITH MY TRADE IN AND RIGHT ON WITH THE PRICE OF THERE VEHICLES WHERE AS SOME DEALERSHIPS MARK THEIR VEHICLES ABOVE NADA THIS WAS NO THE CASE I WILL BUY FROM THEM AGAIN SMOOTH TRANSACTION ALL THE WAY AROUND """" GOOD JOB """""""""" TY GOD BLESS


Selected a car, negotiated a price. The car needed...

1.8
Watson10 on 07/01/2011

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 1.0

Selected a car, negotiated a price. The car needed repairs, so we waited 2 weeks, holding it with a credit card. when the car was "ready" they found that the air conditioning controls did not work. Waited another week, and in the meantime took a loan for the price at my credit union. We called yesterday around 4:15 PM, was told the car was ready. We went to the dealer at around 6:45 PM, then were told that the air was still not working and recommended that we look for another car. We found a blazer, but they would not move on the price. They could have called us before we got to the dealer to tell us the car was no good but we made the trip and then was told. I believe that they sold the car to someone else for a higher price. I should have asked for the keys to test the air, but it wasn't offered and that makes me suspicious. BBB is next. Have already posted to everyone on Facebook.


$18,896

Mileage: 114955

Color: Other

Transmission: 9-speed Automatic

Body Style: SUV

City: Lisle, IL

Engine Type: 310 hp 3.6L V6

$10,950

Mileage: 118493

Color: Other

Transmission: 6-speed Automatic

Body Style: Minivan

City: Lisle, IL

Engine Type: 283 hp 3.6L V6 Flex Fuel Vehicle

Contact seller for price

Mileage: 134047

Color: Other

Transmission: 6-speed Automatic Overdrive

Body Style: Sedan

City: Lisle, IL

Engine Type: 197 hp 2.5L I4

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